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ENG
WD Black2 Dual Drive Quick Install Guide | 1

Kit Contents
2
Introducing WD Black
that is specifically designed for the modern enthusiast. The power
of two, WD Black
solid-state drive for your operating system with a generous
capacity hard drive for personal data and large files. It is the
must-have upgrade solution for your single drive PC.
Dual Drive, a revolutionary storage solution
2
Dual Drive is a fusion of a fully accessible
2
Dual Drive
WD Black
2
WD BLACK
Quick Install Guide
(includes USB web key for
software download)
Tech Support & Warranty Guide
Data/power
Power only
USB connector
SATA to USB Adapter Cable
USB connector
(for cloning)
Compatibility
Windows® 8.1/8/7/Vista
Windows XP (32-bit)
Note: Compatibility may vary
depending on your hardware
configuration and operating system.
OEM recovery partitions
generated at the factory by
computer manufacturers cannot
be replicated.
When drive security is enabled,
only the SSD portion is
considered secure. The HDD
portion of the drive is still
accessible when the drive is
locked.
These drives are not
recommended or designed for
use in RAID environments.
Windows Storage Spaces
feature is not supported.
NVidia storage drivers are not
supported.
Systems using 28 bit LBA
addressing may not be
supported.
A partition may not span across
the SSD to the HDD.
Unpacking & Drive Handling
WD hard drives are precision
instruments and should be handled
with care during unpacking and
installation. Hard drives can be
damaged by rough handling, shock
and vibration, or electrostatic
discharge (ESD). Be aware of the
following precautions:
This product contains no user-
serviceable parts; refer servicing
to WD-authorized personnel only.
Do not unpack the dual drive until
you are ready to install it. The
dual drive is packaged in an antistatic bag.
To avoid ESD problems, ground
yourself by touching the metal
chassis of the computer before
handling the dual drive. Articles
of clothing generate static
electricity. Do not allow clothing
to come in direct contact with the
dual drive or circuit board
components.
Handle the dual drive by its sides
only. Avoid touching the circuit
board components on the
bottom of the dual drive.
Do not drop, shake, or knock
down the dual drive.
Do not stack dual drives or stand
your dual drive on its edge.
Do not press on the top cover of
the dual drive.
Important: It is recommended
that you back up the contents of
your original drive prior to installing
the dual drive. WD assumes no
responsibility for any loss of data
that may occur in the cloning or
installation process and will not be
held liable for data recovery
services.
To back up your existing data or
clone your current hard drive
before installing your new WD
dual drive, see “Option 1: New
Operating System (OS)
Installation” on page 3. or “Option
2: Cloning Your Existing Hard
Drive” on page 4.
2 | WD Black2 Dual Drive Quick Install Guide