Western Digital USB External Hard Drive Installation Guide

Western Digital

External Hard Drive

USB 2.0 and 1.1

Western Digital
External

Hard Drive

USB 2.0 and 1.1

Installation Guide

Information furnished by Western Digital is believed to be accurate and reliable. However, no responsibility is assumed by
Western Digital for its use; nor for any infringement of patents or other rights of third parties which may result from its use. No
license is grant ed by implication or otherwise under any pa te nt or patent rights of Wester n Digital. Western Digital reserves the
right to change specifications at any time without notice .

© 2002 Western Digital Technologies, Inc. All rights res er ved.
Western Di git al an d t he Western Digit al log o ar e r eg ist er ed tr ad emar ks of W est ern D ig ita l Technolog ie s, In c. Oth er mar ks may be

mentioned herein that belong to other companies.
2779-001004-000 08/02

Table of Contents

1 Getting Started

Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

USB Backward Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Recording Your USB 2.0 External Hard Drive Information. . . . . . . . . . . . .2

Registering Your Product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

3 Connecting the USB 2.0 External Hard Drive

4 Installing the Drivers

Windows Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Macintosh Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

6 Unplugging the USB 2.0 External Hard Drive

Windows Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Macintosh Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

7 Appendix

Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Technical Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Online Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Telephone Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

TABLE OF CONTENTS - i

1

Getting Started

Kit Contents

USB 2.0 Certified
Interface Cable

7200 RPM External Har d Dri ve

Western Digital USB 2.0 External Hard Drive Kit Contents

Also included: power cord, warranty card, and Install guide.

AC Power Supply

Minimum System Requirements

PC Users

1. An available USB port (USB 2.0 host required for Hi-Speed USB performance)

2. Pentium II processor or higher

3. 64 MB RAM or higher

4. Windows 98SE (Second Edition) or higher

Macintosh Users

1. An available USB port (USB 2.0 host required for Hi-Speed USB performance)

2. True G3 processor or higher

3. 32 MB RAM or higher

4. Mac OS X v10.0 or later

USB Backward Compatibility

All current computer systems that have existing USB 1.1 ports can be used with Western
Digital’s USB 2.0 external hard drive. A USB 2.0 PCI adapter card is required for
Hi-Speed USB performance—up to 40 times faster than USB 1.1 in data transfer rates.

GETTING STARTED - 1

Recording Your USB 2.0 External Hard Drive Information

In the table that follows, enter the serial number and model number listed on your new
W estern D igital USB 2.0 external hard drive. The complete serial number and model number
are on the large label on the bottom of the drive.

You will need this information for setup and technical support purposes.

Serial Number:
Model Number: Purchase Date:

Registering Your Product

Your new Western Digital USB 2.0 external hard drive includes 90 days of free technical
support from the date of purchase. To be eligible for the free technical support, you must
register your product with Western Digital.

Take advan tage of Western Digital special offers a nd produc t updates b y regi sterin g your USB

2.0 external hard drive online at www.wdc.com/products/registration.

Handling Precautions

Western Digital USB 2.0 external hard drives are precision instruments and should be
handled with care durin g unpa ckin g an d in stal la tio n. The se driv es ma y be d amag ed b y roug h
handling, shock, or vibration. Be aware of the following precautions when unpacking and
installing your external hard drive:

! Do not unpack your Western Digital USB 2.0 external hard drive until you are ready to

install it.

! Save all the packing materials in case you need to ret urn your USB 2.0 external har d drive.

Your warranty will be void if your returned drive is shipped in anything other than the
original packaging or Western Digital supplied or approved materials.

! Do not drop or jolt the drive.
! Do not attempt to open the drive and service it yourself. Removing the cover may expose

you to harmful electrical voltages and will void the warranty.

! To allow proper ventilation, do not block the air slots on the underside and rear of the

enclosure.

! The Western Digital USB 2.0 external hard drive is not intended as a portable device.

GETTING STARTED - 2