Westell Technologies 2110 User Manual

IRESPEED

UAL CONNECT

ODEM

ODEL

SER GUIDE

2110)

March 2002

User Guide

CONTENTS

WireSpeed Dual Connect Modem

1. Product Description ........................................................................................................................................1

2. Safety Instructions...........................................................................................................................................1

3. Regulatory Information ...................................................................................................................................2

4. System Requirements......................................................................................................................................3

5. Installation Information...................................................................................................................................4

6. Installing USB Drivers ....................................................................................................................................8

7. Installing Diagnostic Software for Windows ................................................................................................19

8. Uninstalling Diagnostic Software for Windows............................................................................................23

9. Technical Support Information......................................................................................................................25

10. Warranty and Repairs....................................................................................................................................25

11. Product Specifications...................................................................................................................................26

12. Software License Agreement ........................................................................................................................27

13. Publication Information.................................................................................................................................28

030-300196 Rev. A

March 2002

User Guide

WireSpeed Dual Connect Modem

1. PRODUCT DESCRIPTION

Westell’s WireSpeed™ Dual Connect Modem adds reliable, high-speed, Internet access to your existing home or office phone line. Your ADSL connection is “always-on” ending the hassles of dial-up modems and busy signals. Installation is easy ... no tools ... no headaches. Simply plug the modem into the 10/100 Base-T or USB port of your PC, apply power, perform the simple software configuration steps, and connect your ADSL phone line to the modem.

This modem is capable of data rates hundreds of times faster than a traditional analog modem. But unlike analog modems, Westell’s WireSpeed Dual Connect Modem allows you to use the same phone line for simultaneous voice/fax communications and high-speed Internet access, eliminating the need for dedicated phone lines for voice and data needs. The Plug and Play feature means that no user configuration is required.

2. SAFETY INSTRUCTIONS

Never install any telephone wiring during a lightning storm.

Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

Never touch non-insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

Use caution when installing or modifying telephone lines.

WARNING

Risk of electric shock. Voltages up to 140 Vdc (with reference to ground) may be present on telecommunications circuits.

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WireSpeed Dual Connect Modem

3. REGULATORY INFORMATION

3.1 FCC Compliance Note

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment to a different circuit from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

PART 68 – FCC COMPLIANCE REGISTRATION

This equipment (ADSL modem) also complies with Part 68 of the FCC rules. A label on the bottom of this equipment contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.

This equipment is designated to connect to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant. An FCC compliant telephone cord and modular plug is provided with the equipment. See the installation instructions for details.

If this terminal equipment (ADSL modem) causes harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. The telephone company will notify you in advance if temporary discontinuance of service is required. If advance notification is not practical, the telephone company will notify the customer as soon as possible. You will be advised of your right to file a complaint with the FCC, if you believe such action is necessary.

The telephone company may make changes to their facilities, equipment, operations, or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make the modifications necessary to maintain uninterrupted service.

If you experience trouble with this equipment (Dual Connect modem), do not try to repair the equipment yourself. The equipment cannot be repaired in the field and must be returned to the manufacturer. Contact Westell Technical Support at telephone no. (630) 375-4500 for instructions on product return.

This equipment cannot be used on public coin phone service provided by the telephone company. Connection of this equipment to party line service is subject to state tariffs.

3.2 Canada Certification Notice

The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operations and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The department does not guarantee the equipment will operate to the user’s satisfaction.

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Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local Telecommunication Company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative, and designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal, metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specification were met. It does not imply that Industry Canada approved the equipment.

The Ringer Equivalence Number (REN) assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.

WireSpeed Dual Connect Modem

Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate.

CAUTION

4. SYSTEM REQUIREMENTS

4.1 Minimum System Requirements for USB Installation

The following system specifications are required for optimum performance of the WireSpeed Dual Connect modem via USB installation:

• Pentium® or equivalent and above class machines

• Microsoft® Windows® 98, ME, 2000, or XP installed

• Computer Operating System CD-ROM on hand

• Internet Explorer 4.x or Netscape Navigator 4.x or higher

• 32 MB RAM

• 10 MB of free hard drive space

• USB Version 1.0 or 1.1 compliant bus

4.2 Minimum System Requirements for 10/100 Base-T/Ethernet Installation

The following system specifications are required for optimum performance of the WireSpeed Dual Connect modem via 10/100 Base-T installation:

• Pentium® or equivalent and above class machines

• Microsoft® Windows® 95, 98, NT 4.0, 2000, or XP installed

• Computer Operating System CD-ROM on hand

• 32 MB RAM

• Ethernet 10/100 Base-T interface

• 10 MB of free hard drive space

• TCP/IP Protocol stack installed

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WireSpeed Dual Connect Modem

5. INSTALLATION INFORMATION

5.1 Installation Requirements

To install the Westell Dual Connect modem, you will need the following:

1. An Ethernet adapter installed in your PC or a USB adapter installed in your PC.

2. A DSL-ready line (provided by your Service Provider).

5.2 Package Contents

• WireSpeed Dual Connect Modem

• Power Supply

• RJ-45 Ethernet cable (straight-through)

• USB cable

• RJ-11 DSL Phone cable

Westell CD-ROM containing USB software drivers

•

and User Guide in .PDF format

• Quick Start Guide

5.3 Microfilters

ADSL signals must be blocked from reaching each telephone, answering machine, fax machine, computer modem or any similar conventional device. Failure to do so may degrade telephone voice quality and ADSL performance. Install a microfilter if you desire to use the DSL-equipped line jack for telephone, answering machine, fax machine or other telephone device connections. Microfilter installation requires no tools or telephone rewiring. Just unplug the telephone device from the baseboard or wall mount and snap in a microfilter, next snap in the telephone device. Contact Westell to obtain a microfilter kit, which contains multiple microfilters for your installation.

5.4 LED Indicators

The LED indicators are used to verify the unit’s operation and status. LED states are described in Table 1.

Table 1. LED States and Descriptions

LED State Description

POWER

READY

Steady Red (less than 20 sec.)

ETHERNET

USB

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Solid Green

No Light

Slow Flashing Green

Moderate Flashing Green

Steady Green

Blinking Red

Alternating Red/Green

No Light

Solid Green

Flashing Green

No Light

Solid Green

Flashing Green

No Light

Power ON No Power Power ON and passed power-up diagnostics (1 flash/sec) Power ON and attempting synchronization (2 flashes/sec) Power ON and synchronized with ADSL line card Hardware power-up in process Unit failed power-up diagnostic Modem diagnostic failed No Power Ethernet link established Transmit or Receive Activity No link established USB link established Transmit or Receive Activity No USB link established

User Guide

WireSpeed Dual Connect Modem

5.5 Cable Connectors and Pinouts

The following items are located on the rear panel of the modem. See Figure 1. Tables 2 through 5 list the connector types and pinout designations.

• DSL (LINE) Connector (RJ-11)

• USB Connector

• Power Connector (Barrel)

• Ethernet Connector (RJ-45)

SYMBOL

∼

12V

DSL

Line Connector

USB

Connector

Power

Connector

Ethernet

Connector

Figure 1. Dual Connect Modem Rear Panel

Table 2. Connectors

AME

DSL 6-pin RJ-11 dual modular jack

YPE

Connects to an ADSL-equipped telephone jack or DSL connection of a POTS splitter.

UNCTION

USB 4-pin USB Series B connector Connects the USB device to the PC.

Power Barrel connector Power source.

Ethernet 8-pin (RJ-45) modular jack Connects the Ethernet device to the PC.

Table 3. DSL Pinouts

Pinout Description

1, 2, 5, 6 Not Used

3 DSL Tip 4 DSL Ring

Table 4. USB Series B Connector Pinouts

Pin Name Description Cable Color

1 VBUS/Vcc 5 Vdc Red 2 D – Data – White 3 D + Data + Green 4 GND Ground Black

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WireSpeed Dual Connect Modem

Table 5. Ethernet Pinouts

Pinout Description

1 Rx+ 2 Rx3 Tx+

4,5,7,8 Not Used

6 Tx-

5.6 Modem Installations

This section explains the procedures for installing Westell’s WireSpeed Dual Connect modem via USB connections or via 10/100 Base-T/Ethernet connections.

Note: This product supports simultaneous use of Ethernet and USB ports. They may be connected simultaneously if you are using two distinct IP addresses. Please wait until you have received notification from your Service Provider that your DSL line has been activated before installing your modem.

Note: If you are using a Westell ADSL modem in conjunction with a router, refer to the router manufacturer’s instructions for proper installation and configuration.

5.6.1 Modem Installation via USB

Refer to Figure 2.

1. Place the modem on a flat surface that is near the PC.

2. Connect the power supply cord to the power connector marked ~ on the rear panel of the modem. Plug the

other end of the power supply cord into an AC wall socket.

3. Connect the DSL phone cable from the connector marked on the rear panel of the modem marked to the DSL-equipped telephone line jack on the wall. IMPORTANT: Do not

use a DSL filter on this connection. You

must use the phone cord that was provided with the modem kit.

4. Connect the USB cable from the USB connector marked

on the rear panel of the modem to the USB port

on the PC.

Note: When changing the modem between multiple computers with different operating systems or when upgrading the computer

attached to the modem, the power must be cycled on the modem.

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WireSpeed Dual Connect Modem

Figure 2. Modem Connection via USB

5.6.2 Modem Installation via 10/100 Base-T/Ethernet

Note: Before you connect the modem via 10/100 Base-T, you must have an available Ethernet card installed in your computer. If your Ethernet card does not auto-negotiate, you must set it to half duplex. Refer to the Ethernet card manufacturer’s instructions for

installing and configuring your Ethernet card.

Refer to Figure 3.

1. Verify that you have an available Ethernet card. Note: See the above caution box.

2. Connect the power supply cord to the power connector marked other end of the power supply cord into an AC wall socket.

3. Connect the DSL phone cable from the jack on the rear panel of the modem marked to the DSL-equipped telephone line jack on the wall. IMPORTANT: Do not

use a DSL filter on this connection. You must use the

phone cord that was provided with the modem kit.

4. Connect the Ethernet cable from the Ethernet jack marked Ethernet port on your computer.

on the rear panel of the modem. Plug the

on the rear panel of the modem to the

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