Wells RCTS-4 Service Manual

WELLS MANUFACTURING

265 Hobson Street, Smithville, Tennessee 37166

telephone: [phone]

www.wells-mfg.com

OWNERS MANUAL

SELF-CONTAINED

REFRIGERATED COUNTER

421

TOP SERVER

MODEL

RCTS-4

Includes

INSTALLATION

USE & CARE

EXPLODED VIEW

PARTS LIST

WIRING DIAGRAM

RCTS-4

IMPORTANT: DO NOT DISCARD THIS MANUAL

This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of

this appliance. Additional manuals are available from your WELLS DEALER.

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR

INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any

questions concerning installation, operation or maintenance of this equipment.

p/n 2m-Z20013 Rev. C M421 150323

LIMITED WARRANTY STATEMENT

Unless otherwise specied, all commercial cooking

equipment manufactured by WELLS MANUFACTURING is

warranted against defects in materials and workmanship

for a period of one year from the date of original installation
or 18 months from the date of shipment from our factory,

whichever comes rst, and is for the benet of the original

purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW
OR IN FACT, INCLUDING BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR ANY PARTICULAR PURPOSE, AND/OR FOR
DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES
IN CONNECTION WITH WELLS MANUFACTURING
PRODUCTS. This warranty is void if it is determined
that, upon inspection by an authorized service agency,

the equipment has been modied, misused, misapplied,
improperly installed, or damaged in transit or by re,
ood or act of God. It also does not apply if the serial

nameplate has been removed, or if service is performed
by unauthorized personnel. The prices charged by Wells

Manufacturing for its products are based upon the limitations
in this warranty. Seller’s obligation under this warranty is
limited to the repair of defects without charge by a Wells
Manufacturing factory authorized service agency or one of
its sub-service agencies. This service will be provided on
customer’s premises for non-portable models. Portable

models (a device with a cord and plug) must be taken

or shipped to the closest authorized service agency,
transportation charges prepaid, for service. In addition to

restrictions contained in this warranty, specic limitations are

shown in the Service Policy and Procedure Guide. Wells
Manufacturing authorized service agencies are located in
principal cities. This warranty is valid in the United States
and Canada and void elsewhere. Please consult your

classied telephone directory, your foodservice equipment

dealer or contact:

Wells Manufacturing

10 Sunnen Dr., St. Louis MO 63143 USA

phone [phone] or fax [phone]

for information and other details concerning warranty.

SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS

1. Resetting of safety thermostats, circuit breakers, over

load protectors, and/or fuse replacements are not

covered by this warranty unless warranted conditions

are the cause.

2. All problems due to operation at voltages or phase

other than specied on equipment nameplates are

not covered by this warranty.

Conversion to correct voltage and/or phase must be

the customer’s responsibility.

3. All problems due to electrical connections not made
in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are
not covered by this warranty.

4. Replacement of items subject to normal wear, to

include such items as knobs, light bulbs; and, normal

maintenance functions including adjustments of

thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are not
covered by warranty.

5. Damage to electrical cords and/or plug due to exposure

to excessive heat are not covered by this warranty.

6. Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and

preventative maintenance items, such as servicing and

cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures

will prolong the life of the appliance.

7. Travel mileage is limited to sixty (60) miles from an

Authorized Service Agency or one of its sub-service

agencies.

8. All labor shall be performed during regular working

hours. Overtime premium will be charged to the buyer.

9. All genuine Wells replacement parts are warranted

for ninety (90) days from date of purchase on non-

warranty equipment. This parts warranty is limited only

to replacement of the defective part(s). Any use of non-

genuine Wells parts completely voids any warranty.

10. Installation, labor, and job check-outs are not

considered warranty and are thus not covered by this

warranty.

11. Charges incurred by delays, waiting time or operating

restrictions that hinder the service technician’s ability to

perform service are not covered by warranty. This

includes institutional and correctional facilities.

SHIPPING DAMAGE CLAIM PROCEDURE

NOTE: For your protection, please note that equipment

in this shipment was carefully inspected and packaged
by skilled personnel before leaving the factory. Upon

acceptance of this shipment, the transportation company
assumes full responsibility for its safe delivery.

IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any
visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.

2. FILE CLAIM FOR DAMAGE IMMEDIATELY:

Regardless of the extent of the damage.

3. CONCEALED LOSS OR DAMAGE: if damage is

unnoticed until the merchandise is unpacked, notify the

transportation company or carrier immediately, and le

“CONCEALED DAMAGE” claim with them. This

should be done within fteen (15) days from the date

the delivery was made to you. Be sure to retain the
container for inspection.

Wells Manufacturing cannot assume liability for damage or
loss incurred in transit. We will, however, at your request,
supply you with the necessary documents to support your
claim.

xi

TABLE OF CONTENTS

WARRANTY xi
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY LISTING INFORMATION 3
INSTALLATION 4

OPERATION 5

CLEANING INSTRUCTIONS 6
TEMPERATURE ADJUSTMENT 7-8
TROUBLESHOOTING SUGGESTIONS 9
WIRING DIAGRAM 9
EXPLODED VIEW & PARTS LIST 10-11
PARTS & SERVICE 13
CUSTOMER SERVICE DATA 13

INTRODUCTION

Thank You for purchasing this Wells Manufacturing appliance.

Proper installation, professional operation and consistent maintenance of this appliance will ensure that
it gives you the very best performance and a long, economical service life.

This manual contains the information needed to properly install this appliance, and to use and care for
the appliance in a manner which will ensure its optimum performance.

SPECIFICATIONS

Model No Voltage Watts HP Amps Ph Power Supply Refrigerant

RCTS-4 120V 240 1/6 2 1 NEMA 5-16P 134A

M421 p/n 2M-Z20013 Owners Manual Refrigerated Countertop Server, RCTS-4

1

1

FEATURES & OPERATING CONTROLS

NAMEPLATE

(4) 1/6 PANS
(INCLUDED)

S/S PAN DIVIDER

(INCLUDED)

ON/OFF
SWITCH

REAR VIEW

15.125”

1/6 1/6

1/61/6

12” OPN'G

TOP VIEW

POWER

CORD

25.5”

CLEARANCE

1” SIDE & REAR

OPTIONAL S/S
NIGHT COVER

10.5

2/3

FRONT VIEW

1/3

1/3

1/6 1/6

1/3

1/6 1/6

1/9 1/9 1/9

SIDE VIEW

1/9 1/9 1/9

1/9 1/9 1/9

VARIOUS OTHER PAN ARRANGEMENTS

(PANS BY OTHERS)

2

IL2877

M421 p/n 2M-Z20013 Owners Manual Refrigerated Countertop Server, RCTS-4

PRECAUTIONS AND GENERAL INFORMATION

This appliance is intended for use in commercial establishments only.

This appliance is designed to hold toppings, condiments, or practically
any food as safe temperatures. No other use is recommended or
authorized by the manufacturer or its agents.

Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.

Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.

Disconnect this appliance from electrical power before performing any
maintenance or servicing.

Exposed surfaces of this appliance can be hot to the touch and may
cause burns.

The technical content of this manual, including any wiring diagrams,

schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualied technical personnel.

Any procedure which requires the use of tools must be performed by a

qualied technician and any warranty service must be performed by an

approved Wells Service Agent.

This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics,

parts breakdown illustrations, notices and labels must remain with the

appliance if it is sold or moved to another location.

Unless otherwise noted, this appliance has American sizes on all
hardware.

WARNING:

ELECTRIC
SHOCK HAZARD

All servicing requiring
access to non-insulated
electrical components must
be performed by a factory
authorized technician.

DO NOT open any access
panel which requires the use
of tools. Failure to follow this
warning can result in severe

electrical shock.

CAUTION:

RISK OF
DAMAGE

DO NOT connect or energize
this appliance until all
installation instructions are
read and followed. Damage
to the appliance will result
if these instructions are not
followed.

This appliance is U Listed under UL File SA12649 for 120VAC 60Hz
only.

M421 p/n 2M-Z20013 Owners Manual Refrigerated Countertop Server, RCTS-4

3

AGENCY LISTING INFORMATION