Wells HW-SMP Installation Manual
Model HW-SMP
WELLS BLOOMFIELD, LLC
10 Sunnen Dr., St. Louis, MO 63143
telephone: 314-678-6314
fax: 314-781-2714
www.wells-mfg.com
OWNERS MANUAL
WELLS
COUNTERTOP
HW-Series
COOK ’N HOLD
WARMERS
with
THERMOSTAT
CONTROL
MODELS
005
Model HW10
This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of
THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR
HW10
HW-SMP
Includes
INSTALLATION
USE & CARE
EXPLODED VIEW
PARTS LIST
WIRING DIAGRAM
IMPORTANT: DO NOT DISCARD THIS MANUAL
this appliance. Additional manuals are available from your WELLS DEALER.
INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any
questions concerning installation, operation or maintenance of this equipment.
p/n 2M-305146 Rev. E M005 111129
LIMITED WARRANTY STATEMENT
Unless otherwise specified, all commercial cooking
equipment manufactured by WELLS BLOOMFIELD, LLC is
warranted against defects in materials and workmanship for
a period of one year from the date of original installation or
18 months from the date of shipment from our factory,
whichever comes first, and is for the benefit of the original
purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY
WARRANTY, EXPRESSED OR IMPLIED IN LAW OR IN
FACT, INCLUDING BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE, AND/OR FOR DIRECT,
INDIRECT OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH WELLS BLOOMFIELD PRODUCTS.
This warranty is void if it is determined that, upon inspection
by an authorized service agency, the equipment has been
modified, misused, misapplied, improperly installed, or
damaged in transit or by fire, flood or act of God. It also
does not apply if the serial nameplate has been removed, or
if service is performed by unauthorized personnel. The
prices charged by Wells Bloomfield for its products are
based upon the limitations in this warranty. Seller’s
obligation under this warranty is limited to the repair of
defects without charge by a Wells Bloomfield factory
authorized service agency or one of its sub-service
agencies. This service will be provided on customer’s
premises for non-portable models. Portable models (a
device with a cord and plug) must be taken or shipped to
the closest authorized service agency, transportation
charges prepaid, for service. In addition to restrictions
contained in this warranty, specific limitations are shown in
the Service Policy and Procedure Guide. Wells Bloomfield
authorized service agencies are located in principal cities.
This warranty is valid in the United States and Canada and
void elsewhere. Please consult your classified telephone
directory, your foodservice equipment dealer or contact:
10 Sunnen Dr., P.O.Box 430129 St. Louis MO 63143 USA
phone (314) 678-6314 or fax (314) 781-2714
for information and other details concerning warranty.
Wells Bloomfield, LLC
SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS
1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.
2. All problems due to operation at voltages or phase
other than specified on equipment nameplates are
not covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.
3. All problems due to electrical connections not made
in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are
not covered by this warranty.
4. Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are not
covered by warranty.
5. Damage to electrical cords and/or plug due to exposure
to excessive heat are not covered by this warranty.
6. Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and
preventative maintenance items, such as servicing and
cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.
7. Travel mileage is limited to sixty (60) miles from an
Authorized Service Agency or one of its sub-service
agencies.
8. All labor shall be performed during regular working
hours. Overtime premium will be charged to the buyer.
9. All genuine Wells replacement parts are warranted for
ninety (90) days from date of purchase on nonwarranty equipment. This parts warranty is limited only
to replacement of the defective part(s). Any use of
non-genuine Wells parts completely voids any
warranty.
10. Installation, labor, and job check-outs are not
considered warranty and are thus not covered by this
warranty.
11. Charges incurred by delays, waiting time or operating
restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.
005 p/n 2M-305146 Owners M Countertop Cook’N Hold Warmers
SHIPPING DAMAGE CLAIM PROCEDURE
NOTE: For your protection, please note that equipment in
this shipment was carefully inspected and packaged by
skilled personnel before leaving the factory. Upon
acceptance of this shipment, the transportation company
assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1. VISIBLE LOSS OR DAMAGE: Be certain that any
visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is
signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY:
Regardless of the extent of the damage.
3. CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file
“CONCEALED DAMAGE” claim with them. This
should be done within fifteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.
Wells Bloomfield cannot assume liability for damage or loss
incurred in transit. We will, however, at your request, supply
you with the necessary documents to support your claim.
xi
TABLE OF CONTENTS
WARRANTY xi
SPECIFICATIONS 1
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY LISTING INFORMATION 3
INSTALLATION 4
OPERATION 5
CLEANING INSTRUCTIONS 6
TROUBLESHOOTING SUGGESTIONS 8
MAINTENANCE INSTRUCTIONS 9
EXPLODED VIEW & PARTS LIST 10
WIRING DIAGRAM 12
PARTS & SERVICE 16
CUSTOMER SERVICE DATA 17
INTRODUCTION
Thank You for purchasing this Wells Bloomfield appliance.
Proper installation, professional operation and consistent maintenance of this appliance will ensure that it
gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this appliance, and to use and care for the
appliance in a manner which will ensure its optimum performance.
SPECIFICATIONS
MODEL DESCRIPTION VOLTS WATTS PHASE POWER PLUG
HW-10 11 QT ROUND 120 1650 1 4’ NEMA 5-15P
HW-10 11 QT ROUND 208/240 1240/1650 1 4’ NEMA 6-15P
HW/SMP 12” x 20” RECTANGULAR 120 1800 1 4’ NEMA 5-15P
005 p/n 2M-305146 Owners M Countertop Cook’N Hold Warmers
HW/SMP 12” x 20” RECTANGULAR 208/240 1350/1800 1 4’ NEMA 6-15P
1
FEATURES & OPERATING CONTROLS
A. THERMOSTAT
KNOB FOR THERMOSTATICALLY
CONTROLLED UNITS
OFF
9
F
C
°
°
0
1
7
2
WELLS
4
5
2
7
5
5
3
9
6
4
5
1
1
MOUNT INTO
THREADED
HOLES IN
WARMER
FRAME
TURN BOTTOM
PORTION TO
ADJUST
4
5
0
3
1
7
4
5
6
6
1
5
0
1. On THERMOSTATICALLY CONTROLLED warmers, power is
applied to the heating element according to the control knob
position and the actual temperature at the temperature sen sin g
thermobulb.
2. The desired temperature is controlled by rotating the
TEMPERATURE CONTROL KNOB. The knob has a numeric
2
0
5
6
scale, where higher numbe rs correspond to higher temperature.
3. On warmers equipped with an INDICATOR LIGHT, the light will
8
1
glow when the thermostat is calling for heat (i.e. the element is
2
8
0
energized).
1
6
4. The TEMPERATURE CONTROL KNOB will rotate
approximately 300º, and will reach a “stop” at both ends.
The OFF position is marked.
NOTE: The dial position is an indication of the temperature
setting. Actual temperature will vary depending upon the type of
product and food consistency.
B. ADJUSTABLE LEGS
1. Countertop warmers may be equipped with adjustable legs.
These legs allow for:
a. leveling the warmer
b. ventilation around the warmer, and
c. cleaning under the warmer.
2. Adjustable legs are available as options. However, if adjustable
legs are supplied with the warmed, the legs MUST be properly
installed before the warmer is placed into operation.
005 p/n 2M-305146 Owners M Countertop Cook’N Hold Warmers
2
PRECAUTIONS AND GENERAL INFORMATION
This appliance is intended for use in commercial establishments
only.
This appliance is intended
consumption. No other use is
manufacturer or its agents.
Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.
Cleanliness of this appliance is essential to good sanitation. Read and
follow all included cleaning instructions and schedules to ensure the
safety of the food product.
Disconnect this appliance from electrical power before performing any
maintenance or servicing.
This appliance is not jet stream approved. Do not direct water jet or
steam jet at this appliance, or at any control panel or wiring. Do not
splash or pour water on, in or over any controls, control panel or
wiring.
Exposed surfaces of this appliance can be hot to the touch and may
cause burns.
Do not operate this appliance if the control panel is damaged. Call
your Authorized Wells Service Agent for service.
The technical content of this manual, including any wiring diagrams,
schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualified technical personnel.
Any procedure which requires the use of tools must be performed by a
qualified technician.
This manual is considered to be a permanent part of the appliance.
This manual and all supplied instructions, diagrams, schematics, parts
breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.
This appliance is made in the USA. Unless otherwise noted, this
appliance has American sizes on all hardware.
to hold pre-heated food for human
recommended or authorized by the
WARNING:
SHOCK HAZARD
All servicing requiring access
to non-insulated electrical
components must be
performed by a factory
authorized technician.
DO NOT open any access
panel which requires the use
of tools. Failure to
follow this warning can
result in severe electrical
shock.
CAUTION:
RISK OF
DO NOT connect or energize
this appliance until all
installation instructions are
read and followed. Damage
to the appliance may result if
these instructions are not
followed.
DAMAGE
CAUTION:
HOT SURFACE
Exposed surfaces can be hot
to the touch and may cause
burns.
Refer to the product nameplate for the specific appliance for agency
listings. In general:
This appliance conforms to NSF Standard 4 for sanitation only if
installed in accordance with the supplied Installation Instructions.
UL Listed warmers are
005 p/n 2M-305146 Owners M Countertop Cook’N Hold Warmers
U Listed under UL File E6070.
3
AGENCY LISTING INFORMATION
STD 4
E6070
Listed
INSTALLATION
NOTE: DO NOT discard
the carton or other packing
materials until you have
inspected the appliance for
hidden damage and tested it
for proper operation.
Refer to SHIPPING DAMAGE
CLAIM PROCEDURE on the
inside front cover of this
manual.
WARNING:
RISK OF INJURY
Installation procedures must
be performed by a qualified
technician with full knowledge
of all applicable electrical and
plumbing codes. Failure can
result in personal injury and
property damage.
CAUTION
FIRE HAZARD
Avoid storing flammable or
combustible materials in, on or
near the appliance.
CAUTION
SHOCK HAZARD
The ground prong of the
electrical cord is part of a
system designed to protect
you from electrical shock. In
the event of internal damage
to the warmer. NEVER CUT
OFF THE GROUND PRONG
(large round prong). NEVER
TWIST AND ELECTRICAL
PRONG TO FIT AN
EXISTING RECEPTACLE.
Install an electrical circuit and/
or receptacle appropriate to
the voltage/amperage
requirements of the appliance.
IMPORTANT: Damage due to
being plugged into wrong
voltage is NOT covered by
warranty.
UNPACKING & INSPECTION
Carefully remove the appliance from the carton. Remove all
protective plastic film, packing materials and accessories from the
Appliance before connecting electrical power or otherwise performing
any installation procedure.
Carefully read all instructions in this manual and the Installation
Instruction Sheet packed with the appliance before starting any
installation.
Read and understand all labels and diagrams attached to the
appliance.
Carefully account for all components and accessories before
discarding packing materials. Store all accessories in a convenient
place for later use.
SET-UP NOTES
1. Setup the appliance only on a firm, level, non-combustible
surface. Verify local codes for requirements. Concrete, tile,
terrazzo or metal surfaces are recommended. Metal over
combustible material may not meet code for non-combustible
surfaces.
2. Install one adjustable leg at each corner of the fryer by
screwing the leg into the fitting on the bottom. With a spirit
level, check that the appliance is level front-to-back and side to-side. Verify that the unit sits firmly ON ALL FOUR LEGS.
3. The lower portions of the legs are adjustable by turning; adjust
as required to level the appliance. All four legs must be
adjusted to firmly contact the counter in order to prevent
tipping.
4. Avoid storing flammable or combustible materials in, on or near
the appliance.
ELECTRICAL HOOK-UP
1. Refer to the nameplate. Verify the electrical service power.
Voltage and phase must match the nameplate specifications.
Plugging the warmer into the wrong voltage can severely
damage the unit or cause noticeable decreased performance.
2. Your warmers is equipped with a grounded electrical cord.
This cord must be plugging into a prope rly grou nded electrical
receptacle.
005 p/n 2M-305146 Owners M Countertop Cook’N Hold Warmers
4
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