Wells HW-106D Service Manual

WELLS MANUFACTURING

265 Hobson Street, Smithville, Tennessee 37166

telephone: [phone]

fax: [phone]

www.wells-mfg.com

OPERATION MANUAL

WELLS

BUILT-IN

HW-Series

015

Model HW-106D

Model HW/SMP-6D

COOK ‘N HOLD

WARMERS

with

THERMOSTAT

CONTROL

Models

HW-106D

HW/SMP-6D

Includes

INSTALLA

USE & CARE

TION

This manual is considered to be part of the appliance and is to be given to the OWNER or
MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS of

2M-303740 Rev .E

IMPORTANT: DO NOT DISCARD THIS MANUAL

this appliance. Additional manuals are available from your WELLS DEALER.

THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR

INSTALLING THIS APPLIANCE. Contact your WELLS DEALER if you have any

questions concerning installation, operation or maintenance of this equipment.

03/18

LIMITED EQUIPMENT WARRANTY

Wells Manufacturing warranties new products to be free from defects
in material and/or workmanship for a period of one [1] year from the
date of original installation, except as noted below. Defects that occur
as a result of normal use, within the time period and limitations defined
in this warranty, will at Wells’ discretion have the parts replaced or

repaired by Wells or a Wells-authorized service agency.

THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS.

Repairs performed under this warranty are to be performed by a Wells­authorized service agency. Wells will not be responsible for charges
incurred or service performed by non-authorized repair agencies.

In all cases, the nearest Wells-authorized service agency must be used.

Wells will be responsible for normal labor charges incurred in the repair
or replacement of a warrantied product within 50 miles (80.5 km) of
an authorized service agency. Time and expense charges for anything
beyond that distance will be the responsibility of the owner. All labor
will need to be performed during regular service hours. Any overtime
premium will be charged to the owner. For all shipments outside the
U.S.A. and Canada, please see the International Warranty for specific
details.

It is the responsibility of the owner to inspect and report any shipping

damage claims, hidden or otherwise, promptly following delivery.

No mileage or travel charges will be honored on any equipment that is
deemed portable. In general, equipment with a cord and plug weighing
less than 50 lb. (22.7 kg) is considered portable and should be taken or

shipped to the closest authorized service agency, transportation prepaid .

CO N TACT

Should you require any assistance regarding the operation or
maintenance of any Wells equipment; write, phone, fax or email
our service department. In all correspondence mention the
model number and the serial number of your unit, as well as
the voltage or type of gas you are using.

Business hours are 8:00 a.m. to 4:30 p.m. Central Standard Time

Telephone [phone]

Fax [phone]

Email [e-mail]

www.wells-mfg.com

RANTY EXCLUSIONS

WAR

THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY.

• Any product which has not been installed, cleaned, maintained, or
used in accordance with the directions published in the appropriate
installation sheet and/or owner’s manual as well as national and local
codes, including incorrect gas or electrical connection. Wells is not liable
for any unit which has been mishandled, abused, misapplied, subjected
to chlorides, harsh chemicals, or caustic cleaners, damaged from
exposure to hard water, modified by unauthorized personnel, damaged
by flood, fire, or other acts of nature [or God], or which have an altered
or missing serial number.

• Installation, labor, and job checkouts, calibration of heat controls,
air and gas burner/bypass/pilot adjustments, gas or electrical
system checks, voltage and phase conversions, cleaning
of equipment, or seasoning of griddle surface.

• Replacement of fuses or resetting of circuit breakers, safety

controls, or reset buttons.

• Replacement of broken or damaged glass components, quartz heating

elements, and light bulbs.

• Labor charges for all removable parts in gas charbroilers and
hotplates, including but not limited to burners, grates, and
radiants.

• Any labor charges incurred by delays, waiting time, or operating
restrictions that hinder a service technician’s ability to perform service.

• Parts that fail or are damaged due to normal wear or labor for

replacement of Items that can easily be replaced during a daily
cleaning routine. such as but not limited to silicone belts, PTFE non­stick sheets, knobs, control labels, bulbs, fuses, quartz heating
elements, baskets, racks, and grease drawers.

• Components that should be replaced when damaged or worn, but have

been field-repaired instead [eg. field-welded fry pots].

• Any loss of business or profits.

ADDITIONAL WARRANTIES

Specialty/chain specific versions may also have additional and/or
extended warranties.

PRODUCTS PARTS LABOR

universal ventless hoods 2 years 1 year

canopy hoods 2 years 1 year

“Cook’n Hold” equipment [HW10,

HWSMP, LLSC7, LLSC7WA, LLSC11,

2 years 1 year

an d LLSC11WA]

cast iron grates, burners, and burner

shields

original Wells parts sold to repair

Wells equipment

1 year

90 days

Service First 1 year

The fore going warrant y is in lieu of any and a ll other warranti es expresse d or implied and c onstitutes the e ntire warranty. 2M-Z22393 • Rev A • 02.2018

TABLE OF CONTENTS

WARRANTY
FEATURES & OPERATING CONTROLS 2
PRECAUTIONS & GENERAL INFORMATION 3
AGENCY LISTING INFORMATION 3
INSTALLATION 4
OPERATION 6
CLEANING INSTRUCTIONS 7
TROUBLESHOOTING SUGGESTIONS 9
MAINTENANCE INSTRUCTIONS 10
PARTS LIST 12 & 13
PARTS & SERVICE 16
CUSTOMER SERVICE DATA 17

INTRODUCTION

Thank You for purchasing this Wells Manufacturing Co. appliance.
Proper installation, professional operation and consistent maintenance of this appliance will ensure that it

gives you the very best performance and a long, economical service life.
This manual contains the information needed to properly install this appliance, and to use and care for the

appliance in a manner which will ensure its optimum performance.

SPECIFICATIONS

MODEL DESCRIPTION VOLTS WATTS PHASE

120 1650

HW-106D 11 QT ROUND

208/240 1240/1650
208/240 1350/1800

HW/SMP-6D 12” x 20” RECTANGLE

208 1800

015 2M-303740 OpManual for Built-In HW

1

1

1

FEATURES & OPERATING CONTROLS (continued)

A. THERMOSTAT

On THERMOSTATICALLY CONTROLLED warmers,

1.
applied to the heating element according to the control

F

C

°

°

0

1

7

2

WELLS

4

5

2

7

5

5

3

9

6

5

1

1

OFF

2

0

9

5

6

8

1

2

8

0

7

4

1

6

5

4

4

5

0

3

1

6

6

1

5

0

position and the actual temperature at the temperature sensin
thermo
The desired temperature is controlled by

2.

bulb.

TEMPERATURE CONTROL KNOB. The knob has a numer
scale, where higher numbers correspond to higher temperatur

3.

On warmers equipped with an INDICATOR LIGHT,
glow when the thermostat is calling for h
energized).

4. The TEMPERATURE CONTROL KNOB will rotate
approximately 300º, and will reach a “stop” at both ends.
The OFF position is mark

NOTE: The dial position is an indication of the temperature
setting. Actual temperature will vary depending upon the type of
product and food consistency.

power is

knob

g

rotating the

ic

e.

the light will

eat (i.e. the element is

ed.

B

. MOUN

1.

TING

Top-mounted built-in warmers may be equipped with
WELLSLOKS, uniquely designed turnout tabs which he
secure the warmer top flange to the co

2.

Bottom-mounted warmers require that the cutout be flange

untertop.

provide a mounting means. Countertops with bottom-moun
warmers are very easy to keep clean.

3. See the Installation Instructions, supplied with the particular
appliance, for details.

C. DRAINS

“D” units (e.g. HW-106D) have drains for each pan.

1.

lp

d to

ted

015 2M-303740 OpManual for Built-In HW

2

PRECAUTIONS AND GENERAL INFORMATION

This appliance is intended for use in commercial establishments
only.

This appliance is intended

to heat cooked, refrigerated food for
human consumption and to hold foods at serving temperature. No
other use is
agents.

recommended or authorized by the manufacturer or its

Operators of this appliance must be familiar with the appliance use,
limitations and associated restrictions. Operating instructions must be
read and understood by all persons using or installing this appliance.

Cleanliness of this appliance is essential to good sanitation. Read and
follow all in

cluded cleaning instructions and schedules to ensure the

safety of the food product.
Disconnect this appliance from electrical power before performing any

maintena

nce or servicing.

This appliance is not jet stream approved. Do not direct water jet or
steam jet at this ap

pliance, or at any control panel or wiring. Do not
splash or pour water on, in or over any controls, control panel or
wiring.

Exposed surfaces of this appliance can be hot to the touch and may
cause burns.

Do not operate this appliance if the control panel is damaged. Call
your Authorized Wells Service Agent for service.

The technical content of this manual, including any wiring diagrams,
schematics, parts breakdown illustrations and/or adjustment
procedures, is intended for use by qualified technical personnel.

Any procedure which requires the use of tools must be performed by a
qualified te

chnician.

This manual is considered to be a permanent part of the appliance.
This ma

nual and all supplied instructions, diagrams, schematics, parts
breakdown illustrations, notices and labels must remain with the
appliance if it is sold or moved to another location.

WARNING:
Electric
Shock hazard

All servicing requiring access
to non-insulated electrical
components must be
performed by a factory
authorized technician.
DO NOT open any access
panel which requires the use
of tools. Failure to
follow this warning can
result in severe electrical
shock.

CAUTION:
Risk of
Damage

DO NOT connect or
energize this appliance
until all installation
instructions are read and fol­lowed. Damage to the
appliance will result if these
instructions are not
followed.

CAUTION:
Hot Surface

Exposed surfaces can be hot
to the touch and may cause
burns.

This appliance is made in the USA. Unless otherwise noted, this
applia

nce has American sizes on all hardware.

Refer to the product nameplate for the specific appliance for agency
listings. In general:

This appliance conforms to NSF Standard 4 for sanitation only if

015 2M-303740 OpManual for Built-In HW

installed in accordance with the supplied Installation Instructions.
UL Listed warmers are

U Listed under UL File E6070.

3

AGENCY LISTING INFORMATION

STD 4

E6070

UL Listed Warmers

INSTALLATION

NOTE: DO NOT discard

the carton or other packing
materials until you have
inspected the appliance for
hidden damage and tested it
for proper operation.
Refer to SHIPPING DAMAGE
CLAIM PROCEDURE on the
inside front cover of this
manual.

WARNING:

RISK OF
PERSONALINJURY

Installation procedures must
be performed by a qualified
technician with full knowledge
of all applicable electrical and
plumbing codes. Failure can
result in personal injury and
property damage.

CAUTION
FIRE HAZARD

Avoid storing flammable or
comb

ustible materials in, on

or near the appliance.
IMPORTANT: For warmers

installed in plastic counter
tops, the counter material
must be protected from the
heat of the warmer in order to
prevent discoloration and/or
deterioration. Wellsloks are
not suitable for this purpose.
The installer should contact
the manufacturer or distributor
of the countertop material for
specific instructions.

IMPORTANT: Wellslok
Extension Kits must be used
ONLY with UL Listed
warmers approved for
installation in wood counter
tops. Refer to the Installation
Instructions provided with the
warmer.

UNPACKING & INSPECTION

Carefully remove the appliance from the carton. Remove all
protective plastic film, packing materials and accessories from the
Appliance before connecting electrical power or otherwise performing
any installation procedure.

Carefully read all instructions in this manual and the Installation
Instruction Sheet packed with the appliance before starting any
installation.

Read and understand all labels and diagrams attached to the
appliance.

Carefully account for all components and accessories before
discarding packing materials. Store all accessories in a convenient
place for later use.

INSTALLATION NOTES

Installation and start up of built-in warmers MUST be performed

1.
by an authorized installation comp

the RESPONSIBILITY OF THE INSTALLER to verify that

It is

2.
this warmer installation is in compli
listed in this manual and on the specification sh

3.

It is the RESPONSIBILITY OF THE INSTALLER to check
the AUTHORITY HAVING JURISDICTION, in order
that this warmer installation is in compl

any.

ance with the specifications

eet provided.

with

to verify

iance with local code

requirements.

4. Water supply and drain installation must meet all applicable
local, state and federal plumbing codes and ordinances.
Refer to Installation Instructions incl

5.

uded with the warmer for
Underwriters Laboratories conditions of acceptability, electric
requirements and other installation concerns.

BUILT-IN WARMERS

1.

This is a GENERAL GUIDE. For specific cutout dimensio
and other installation details, refer to the Inst
Instructions supplied with the warmer

2.

Cutout dimensions for warmer units and control panel

.

allation

ns

s are

listed on the Installation Instructions provided with the warmer.

3.

Verify style of control panel (e.g square, rectangul

ar) before

making cutout.

NOTE: Cutout dimensions are different for square and rectangular
control panels, for UL LISTED units and UL Recognized units, and
for wood and metal counters. Verify the dimensions are correct for
the installation before making the cutout.

al

015 2M-303740 OpManual for Built-In HW

4