Using any part other than genuine Star factory supplied parts relieves the
manufacturer of all liability.
Star reserves the right to change specifi cations and product design without
notice. Such revisions do not entitle the buyer to corresponding changes,
improvements, additions or replacements for previously purchased
equipment.
Due to periodic changes in designs, methods, procedures, policies and
regulations, the specifi cations contained in this sheet are subject to change
without notice. While Star Manufacturing exercises good faith efforts to provide
information that is accurate, we are not responsible for errors or omissions
in information provided or conclusions reached as a result of using the
specifi cations. By using the information provided, the user assumes all risks in
connection with such use.
These symbols are intended to alert the user to the presence of
important operating and maintenance instructions in the manual
accompanying the appliance.
RETAIN THIS MANUAL FOR FUTURE REFERENCE
NOTICE
MAINTENANCE AND REPAIRS
Contact your local authorized service agent for service or required maintenance. Please record the model
number, serial number, voltage and purchase date in the area below and have it ready when you call to
ensure faster service.
Model No.
Serial No.
Voltage
Purchase Date
Authorized Service Agent
Reference the listing provided with the unit
or
for an updated listing go to:
Website: www.star-mfg.com
E-mail Service@star-mfg.com
Telephone: (800) 807-9054 Local (314) 781-2777
The Star Service Help Desk
Business 8:00 am to 4:30 p.m. Central Standard Time
Hours:
Telephone: (800) 807-9054 Local (314) 781-2777
Fax: (800) 396-2677 Local (314) 781-2714
E-mail Parts@star-mfg.com
Service@star-mfg.com
Warranty@star-mfg.com
Website: www.star-mfg.com
Mailing Address: Star Manufacturing International Inc.
This equipment is designed and sold for commercial use only by personnel trained and
experienced in its operation and is not sold for consumer use in and around the home nor
for use directly by the general public in food service locations.
Before using your new equipment, read and understand all the instructions & labels
associated with the unit prior to putting it into operation. Make sure all people associated
with its use understand the units operation & safety before they use the unit.
All shipping containers should be checked for freight damage both visible and concealed.
This unit has been tested and carefully packaged to insure delivery of your unit in perfect
condition. If equipment is received in damaged condition, either apparent or concealed, a
claim must be made with the delivering carrier.
Concealed damage or loss - if damage or loss is not apparent until after equipment is
unpacked, a request for inspection of concealed damage must be made with carrier within
15 days. Be certain to retain all contents plus external and internal packaging materials for
inspection. The carrier will make an inspection and will supply necessary claim forms.
INSTALLATION
1. This two sided grill is equipped for the voltage shown on the nameplate. It will operate
on alternating current only, however the specifi ed voltage must be applied.
2. 120 volt units must be plugged into a dedicated 120 VAC line with a 20 Amp receptacle.
230-240 volt units must be plugged into a dedicated 240 VAC line with a 15 Amp
receptacle.
WARNING
DO NOT CONNECT THE UNIT TO ANY TYPE OF VOLTAGE OTHER THAN THAT
ON THE NAMEPLATE. DOING SO WILL DAMAGE THE UNIT AND VOID THE
WARRANTY.
INITIAL START UP
Level unit using the adjustable feet under the unit (approximately 1/2" adjustment).
Before using the unit for the fi rst time, wipe down the exterior and toasting area with a damp
cloth. Take to a well ventilated area and heat for approximately 30 minutes. The grill may
emit a small amount of smoke as the cooking surfaces reach 450°F (232°C). Do not be
alarmed, as the smoke is caused by oils associated with the manufacturing process and will
stop when the burn off is complete. Brush off any debris from the toasting surface.
SEASONING THE COOKING SURFACES (NON CHROME SURFACES)
FIRST TIME SEASONING
Follow your company/corporate guidelines for seasoning cooking surfaces. or
1. Bring the grill to 300°F (149°C) and leave it on while doing the next two steps.
2. Brush the cooking surfaces with a SALT-FREE release agent. If using an aerosol agent,
fi rst apply into a cup and then brush onto cooking surface.
3. Let sit for 20 minutes, and then wipe clean using a warm damp cloth.
DAILY SEASONING
The grill should not require much seasoning while in use. In most cases, brush a light coating
of a SALT-FREE baking release agent in the morning and occasionally throughout the day will
be enough to prevent any sticking. It is not necessary to brush before grilling each item.
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PRESET TIME AND TEMPERATURE
If adjustments are required, please refer to the time or temperature programming section in
this manual.
°F/°C CONVERSION
To change the temperature display from °F to °C or from °C to °F, hold the TEMP button
while the unit is turned off. While holding the TEMP button, turn the unit on. The display
will be the changed temperature mode. To change back, repeat the procedure.
OPERATING INSTRUCTIONS
1. Turn unit on by placing switch in "ON" position. The "Heat On" indicator, program
number and display will fl ash indicating unit is heating. When the preset temperature is
reached, the heating light, display and program light indicator will stop fl ashing followed
by 3 beeps. (Initial startup heating time is approximately 30 minutes).
2. Place product on the bottom cooking surface of the unit and close the lids.
3. Press program button and let displayed time count down to "0" at which time unit will
beep. To turn off the beeper, press program button again.
4. Raise lids until it engages into fi rst detent and remove food. Using spatula, scrape
residue into grease catcher tray.
Note: Metal utensils with rounded corners may be used, however, using nonmetal
utensils will prolong the life of the cooking surface.
1. The preset time will fl ash until preset temperature is reached.
2. When the control reaches preset temperature, time display, "Heat On" indicator and
program indicator will stop fl ashing and the alarm will beep three times.
Temperature:
1. To view the actual temperature, press and hold "Temp Button." Display will read
"Lo F" if temperature is below 273°F (134°C) and "Hi F" if temperature is above
573°F (301°C).
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To Program Time and Temperature:
1. Press and hold "TEMP" (actual temperature displays).
2. While holding "TEMP," press and hold any program button on the Left one second, the
LED above the program number light and the display reads "_ _ _ _." Enter the four-digit
security code sequence, 4, 3, 2, 1. The security code will not show on the display. Once
the correct sequence has been entered, the preset time will be displayed and the LED for
that program will begin to fl ash.
3. Set the time with the "+ or -" buttons.
4. Press the "TEMP" button to save the time.
5. The preset temperature will now be displayed.
6. Set the desired temperature for this program using the "+ or -" buttons.
7. Press the "TEMP" button to save temperature and to exit programming mode for
this program. The LED will stop fl ashing but will remain lit.
8. Press any other program button within 15 seconds to continue programming without
re-entering the security code.
9. While programming a program (LED is fl ashing), if no input is received for 15 seconds,
the unit will revert to normal operation and the security code must be re-entered.
Note: Temperature settings are done with the left side buttons only. The time settings
programmed on the Left buttons will also be programmed onto the right side. See below to
make time changes to the right side only. Each programming change must be saved by
pressing the "TEMP" button!
Right Side (Timer only):
1. T o Change the time on the right side, press and hold the "TEMP" button, and press and hold
any program button on the right for one second. The LED above the program button will
light and the Right Display will read "_ _ _ _." Enter the four-digit security code sequence,
4, 3, 2, 1. The security code will not show on the display . Once the correct sequence has
been entered, the preset time will be displayed and the LED for that program will begin to
fl ash.
2. Set the time with the "+ or -" buttons.
3. Press the "TEMP" button to save the time.
4. The LED will stop fl ashing but will remain lit.
5. Press any other program button within 15 seconds to continue programming without re-
entering the security code.
6. While programming a program (LED is fl ashing), if no input is received for 15 seconds,
the unit will revert to normal operation and the security code must be re-entered.
Operation:
1. Pressing any program button (1-4) will start the timer countdown and display the
preset time remaining. The LED for the appropriate program will be lit during
countdown and remain lit until another program is selected.
2. When the display reaches "00:00", the buzzer will sound and the digits will fl ash.
3. Press the program button to silence the buzzer and return the readout to programmed
time.
4. The right and left sides will operate independently of each other. Both timers can
be in operation at the same time. The "00:00" display will show which side is timed
out.
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MONTHLY INSPECTION
Check all bolts/screws and tighten if necessary.
CLEANING (NON-CHROME SURFACES)
Begin cleaning procedure by using the operating procedures within your organization, or follow
the steps below:
1. If particles adhere to the cooking surface during the day, scrape them off with a spatula.
NOTE: It is best not to let food residue onto the grill, as food build-up on the grill will
increase sticking and smoking. In addition, carbon may build up on the grill surface and
reduce the cooking effi ciency.
CARBON BUILDUP: A black matter that forms on or near the cooking surface. Generally this
is a combination of: releasing agents, oils, food particles etc. that has cooked itself to the
surface. After a period of time without cleaning, this will reduce performance and material
may start fl aking off. When that happens, follow the "Carbon Cleaning" procedures.
2. At the end of the day, wipe down all surfaces with a warm, damp cloth and mild detergent,
then dry.
CARBON CLEANING
When carbon build up occurs, use a carbon removal agent (safe for aluminum & chrome surfaces)
according to the instructions provided with the cleaner. When this process is complete, you
must re-season the grill according to your company/corporate guidelines, or the seasoning
instructions in this manual.
CAUTION
DO NOT IMMERSE OR LET THE UNIT STAND IN WATER. DO NOT HOSE DOWN
THE UNIT. KEEP THE UNIT AWAY FROM RUNNING WATER.
DO NOT SPLASH THE CONTROL HOUSING! DO NOT SPLASH THE CONDUIT
CONNECTING THE TOP AND BOTTOM OF THE GRILL!
DO NOT USE ICE ON COOKING SURFACE!
CAUTION
BEFORE CLEANING ALL OTHER UNITS MAKE SURE POWER IS TURNED OFF
AND UNIT IS UNPLUGGED.
To remove burned on grease or food residue use the following mixture:
1 Tablespoon liquid dish detergent
1 Cup of warm water
While holding top lid with one hand, apply this mixture to cold or warm top cooking surface with
a sponge or plastic scrubbing pad. Wipe with clean sponge or towel until it is clean.
Empty and clean grease catcher tray as required using detergent and water after removing
tray from unit.
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CLEANING (CHROME SURFACES)
It takes very little time and effort to keep this Industrial Chromium griddle surface sparkling
clean and performing at top effi ciency. DO NOT allow grease to accumulate as it will carbonize
and become diffi cult to remove. To prevent this condition the following cleaning suggestions
should be followed:
1. Remove excess grease and food regularly with a 4” (100mm) wide Razor Sharp type
scraper with rounded corners and wipe surface with a damp cloth if desired.
2. Following the scraping, for end of the day cleaning, a damp cloth and a non-silicated, non-
abrasive, non-chlorinated cleaner such as Bon-Ami may be used to wipe surface clean,
followed by wiping with a clean wet cloth.
3. Use a clean cloth and good non-abrasive cleaner to clean the (NON COOKING SURF ACES)
stainless steel body of the griddle. Wipe the control panel front with a soft cloth.
4. At least once a day, remove the waste drawer and wash in the same way as an ordinary
cooking utensil. The drawer is removed by pulling forward and out.
CAUTION
1. Never use pumice, griddle stones, or abrasives on a chromium surface.
2. Never strike a chromium griddle surface with a sharp instrument or spatula edge.
3. Never use steel wool.
4. Never use commercial liquid grill cleaner on the griddle surface.
5. Abusing surface voids the warranty.
CHROME SURFACE LIMITED WARRANTY EXCLUSIONS
Your Chrome Two Sided Grill has been designed to give you many years of cooking reliability
and requires minimum maintenance to keep the chrome surface in its original condition. All
Chrome surfaces are warranted for a period of 1 years against manufacturing defects to the
original owner from the date of installation. This limited warranty is void if it is determined by
Star Manufacturing International Incorporated or one of its authorized representatives that the
chrome surface has been misused or abused or subjected to the following situations:
1. Improperly installed.
2. Incorrect voltage applied to electric Pro-Max units allowing the surface to overheat and
discolor.
3. The misuse of any instrument or tool which scratches or makes indentations in the surface
which could cause the surface to peel, fl ake, or chip off.
4. The use of any chemical or abrasive cleaning solution, griddle brick, stone, screen or
other cleaning products which could damage and affect the performance of the chrome
surface.
5. The neglect of daily routine maintenance to the chromium surface.
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This unit has been tested for proper operation before leaving our plant to insure delivery of your unit in perfect condition. However, there are instances in
which the unit may be damaged in transit. In the event you discover any type of damage to your product upon receipt, you must immediately contact the
transportation company who delivered the item to you and initiate your claim with same. If this procedure is not followed, it may affect the warranty
status of the unit.
All workmanship and material in Star products have a one (1) year limited warranty on parts & labor in the United States and Canada. Such warranty is
limited to the original purchaser only and shall be effective from the date the equipment is placed in service. Star's obligation under this warranty is limited
to the repair of defects without charge, by the factory authorized service agency or one of its sub-agencies. Models that are considered portable (see below)
should be taken to the closest Star service agency, transportation prepaid.
www.star-mfg.comEmail: service@star-mfg.com
THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL
LIMITED EQUIPMENT WARRANTY
> Star will not assume any responsibility for loss of revenue.
> On all shipments outside the United States and Canada, see International Warranty.
* The warranty period for the JetStar six (6) ounce & Super JetStar eight (8) ounce series popcorn machines is two (2) years.
* The warranty period for the Chrome-Max Griddles is five (5) years on the griddle surface. See detailed warranty provided with unit.
* The warranty period for Teflon/Dura-Tec coatings is one year under normal use and reasonable care. This warranty does not apply if damage occurs to
Teflon/Dura-Tec coatings from improper cleaning, maintenance, use of metallic utensils, or abrasive cleaners. This warranty does not apply to the
“non-stick” properties of such materials.
> This warranty does not apply to "Special Products" but to regular catalog items only. Star's warranty on "Special Products" is six (6) months on parts
and ninety (90) days on labor.
> This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by a Star Authorized Service Center or
the Service Center's sub-agency.
> This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage, wrong gas or operated contrary to the Installation and
Operating instructions.
> This warranty is not valid on Conveyor Ovens unless a "start-up/check-out" has been performed by a Factory Authorized Technician.
PARTS WARRANTY
Parts that are sold to repair out of warranty equipment are warranted for ninety (90) days. The part only is warranted. Labor to replace the part is
chargeable to the customer.
SERVICES NOT COVERED BY WARRANTY
1. Travel time and mileage rendered beyond the 50 mile radius limit
2. Mileage and travel time on portable equipment (see below)
3. Labor to replace such items that can be replaced easily during a daily cleaning
routine, ie; removable kettles on fryers, knobs, grease drawers on griddles, etc.
4. Installation of equipment
5. Damages due to improper installation
6. Damages from abuse or misuse
7. Operated contrary to the Operating and Installation Instructions
8. Cleaning of equipment
9. Seasoning of griddle plates
PORTABLE EQUIPMENT
Star will not honor service bills that include travel time and mileage charges for servicing any products considered "Portable" including items listed below.
These products should be taken to the Service Agency for repair:
* The Model 510FD Fryer.
* The Model J4R, 4 oz. Popcorn Machine.
* The Model 518CMA & 526CMA Cheese Melter.
* The Model 12MC & 15MC & 18MCP Hot Food Merchandisers.
* The Model 12NCPW & 15NCPW Nacho Chip/Popcorn Warmer.
* All Hot Dog Equipment except Roller Grills & Drawer Bun Warmers.
* All Nacho Cheese Warmers except Model 11WLA Series Nacho Cheese Warmer.
* All Condiment Dispensers except the Model HPDE, & SPDE Series Dispenser.
* All Specialty Food Warmers except Model 130R, 11RW Series, and 11WSA Series.
* All QCS/RCS Series Toasters except Model QCS3 & RCS3 Series.
The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.
FOR ASSISTANCE
Should you need any assistance regarding the Operation or Maintenance of any Star equipment; write, phone, fax or email our Service Department.
In all correspondence mention the Model number and the Serial number of your unit, and the voltage or type of gas you are using.
10. Voltage conversions
11. Gas conversions
12. Pilot light adjustment
13. Miscellaneous adjustments
14. Thermostat calibration and by-pass adjustment
15 . Resetting of circuit breakers or safety controls or reset buttons
16 . Replacement of bulbs
17. Replacement of fuses
18 . Repair of damage created during transit, delivery, &