WD WDS120G2G0A, WDS240G2G0A, WDS480G2G0A, WDS480G2G0B, WDS200T2G0A User Manual

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Western Digital SSD Dashboard

SSD Dashboard

User Manual

Accessing Online Support

Visit our product support website at http://support.wdc.com and choose from these topics:

Downloads — Download software and updates for your Western Digital product

Registration — Register your Western Digital product to get the latest updates and special offers at http://register.wdc.com

Warranty & RMA Services — Get warranty, product replacement (RMA), RMA status, and data recovery information

Knowledge Base — Search by keyword, phrase, or Answer ID

Installation — Get online installation help for your Western Digital product or software

Western Digital Community — Share your thoughts and connect with other Western Digital users at http://community.wdc.com

Table of Contents

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Accessing Online Support.................................................................................

ii

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1

Introduction ....................................................................................................

1

 

Minimum System Requirements......................................................................................

1

 

Supported Operating Systems........................................................................................

1

 

Supported Languages......................................................................................................

1

 

Installation........................................................................................................................

2

 

Usage ...............................................................................................................................

3

 

WD Black Gaming SSD....................................................................................................

3

 

Gaming Mode...................................................................................................................

4

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2

Status..............................................................................................................

5

 

Status Section..................................................................................................................

5

 

Capacity............................................................................................................................

6

 

Volumes............................................................................................................................

6

 

Life Remaining..................................................................................................................

6

 

Temperature.....................................................................................................................

6

 

Interface Speed................................................................................................................

6

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3 Performance...................................................................................................

8

 

Performance Chart...........................................................................................................

8

 

Transfer Speed MB/s.......................................................................................................

8

 

Transfer IOPS....................................................................................................................

8

 

TRIM...................................................................................................................................

9

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4

Tools..............................................................................................................

10

 

Firmware Update............................................................................................................

10

 

Check for Updates..........................................................................................................

12

 

Update Using Bootable USB Drive................................................................................

13

 

Update Using File on My Computer..............................................................................

14

 

Erase Drive—Secure Erase.............................................................................................

14

 

Delete User Data with Secure Erase.............................................................................

15

 

Create a Bootable USB Drive for Secure Erase............................................................

15

 

Sanitize............................................................................................................................

16

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Delete User Data with Sanitize......................................................................................

16

Create a Bootable USB Drive with Sanitize..................................................................

17

Erase Drive (WD Black)..................................................................................................

18

Bootable USB Drive for Erase Drive (WD Black)..........................................................

19

S.M.A.R.T.........................................................................................................................

20

Diagnostic Short Test.....................................................................................................

21

Diagnostic Extended Test..............................................................................................

21

Drive Details...................................................................................................................

22

System Details................................................................................................................

22

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5 Settings.........................................................................................................

24

Application Update........................................................................................................

24

Starting Western Digital SSD Dashboard with Windows Startup.............................

25

Select Language............................................................................................................

25

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6 Help...............................................................................................................

27

Online Support...............................................................................................................

27

Generate Report............................................................................................................

27

About Western Digital SSD Dashboard.......................................................................

28

Western Digital SSD Dashboard

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User Manual

 

Introduction

1 Introduction

This chapter contains the following sections.

Minimum System Requirements

Usage

Supported Operating Systems

WD Black Gaming SSD

Supported Languages

Gaming Mode

Installation

Minimum System Requirements

The Western Digital SSD Dashboard is a Microsoft Windows application. Administrative rights are required for installation and execution of the application.

Supported Operating Systems

Windows 7 (32/64 bit; requires a KB hotfix to support NVMe, see https:// support.microsoft.com/en-us/help/2990941/update-to-add-native-driver- support-in-nvm-express-in-windows-7-and-wi)

Windows 8.1 (32/64 bit)

Windows 10 (32/64 bit)

Supported Languages

Seventeen languages are supported:

Czech

Danish

Dutch

English

French

German

Italian

Japanese

Korean

Polish

Portuguese

Russian

Simplified Chinese

Spanish

Swedish

Traditional Chinese

Turkish

Western Digital SSD Dashboard

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Introduction

Installation

You can download the current version of the Western Digital SSD Dashboard software from http://support.wdc.com.

After the file has been downloaded, follow these steps to install the application.

1.Double-click on the WesternDigitalSSDDashboardSetup.exe file icon to launch the installation.

Note: To cancel the installation, click on the X in the upper-right corner of the dialog box.

2. Select your language and click Install to proceed with the installation.

When the installation has completed successfully, click on the Finish button. This will automatically launch the Western Digital SSD Dashboard and load the Status section.

Western Digital SSD Dashboard

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WD WDS120G2G0A, WDS240G2G0A, WDS480G2G0A, WDS480G2G0B, WDS200T2G0A User Manual

Introduction

Usage

Upon launching the Western Digital SSD Dashboard, the software automatically scans your computer for Western Digital SSDs, including WD and SanDisk products.

If a Western Digital SSD is connected to the system after Dashboard is launched, the Dashboard will automatically detect the drive. It will add the drive as the current model if this is the only Western Digital drive in the system, or add it to the list of drives in the Select Drive drop-down. If for some reason you do not see the drive, click the Refresh icon in the upper right corner of the screen to rescan the system for Western Digital SSDs.

When all SSD drives have been detected, you can select a specific drive by clicking on the Select drive drop-down menu.

WD Black Gaming SSD

The Western Digital SSD Dashboard automatically changes its appearance (often called a "skin") when a WD Black Gaming SSD is selected. This enhanced, productspecific skin includes gaming-related features, including Gaming Mode.

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Introduction

Gaming Mode

Gaming Mode is a feature exclusive to the SN750 model of WD Black SSD and beyond.

Turning Gaming Mode on will disable low power mode and keep the SSD running at peak levels for longer sustained execution when you want non-stop, consistent high performance.

A system restart is required for the SSD to take effect after changing mode.

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Status

2 Status

This chapter contains the following sections.

Status Section

Life Remaining

Capacity

Temperature

Volumes

Interface Speed

Status Section

The Status section displays the overall state and health of the selected drive.

Note: To select an SSD drive, click the Select drive drop-down menu.

The following information is listed at the top of the Status screen:

Model - The product model name of the selected Western Digital SSD.

Firmware Version - The version number of the firmware installed on the selected Western Digital SSD.

Drive Health - Drive Health summarizes the current condition of the selected SSD based on Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.) attributes.

Normal: The drive is in good condition.

Poor: The number of spare blocks has reached the minimum threshold or the drive is overheating. In the case of low spare-block count, replace this drive with a new Western Digital SSD.

Notifications - Notifications, such as software or firmware updates available or S.M.A.R.T. attribute warnings, will be displayed in this area.

Security - If the selected drive supports security, this area will be visible.

“Not Activated” displays if the security protocol is not active.

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Status

If the security protocol is active, the name of the active security protocol displays, for example, “TCG Opal 2.0.”

Capacity

As used for storage capacity on our packaging and device label, one gigabyte (GB) = one billion bytes and one terabyte (TB) = one trillion bytes. On the Western Digital SSD Dashboard and within Windows folders, total accessible capacity varies depending on operating environment and the capacity displayed is based on the Windows operating system's calculation method for total-reported capacity.

Green - Free space

Blue - Used space

Gray - Unallocated space

Yellow - Other

Red - Full

Volumes

The chart displays any drive volumes recognized by Windows.

Green - Free space

Blue - Used space

Red - No free space

Life Remaining

The Life Remaining percentage represents the remaining writes the selected drive can perform in its lifetime.

Note: If this feature is not supported by the drive, a “Not Supported” message will be displayed.

Temperature

The temperature reported by the SSD is updated every 30 seconds. The thermometer graphic displays one of two colors, as follows.

Green - Normal operation

Yellow - The SSD is currently overheating

Interface Speed

SSD Capability - The fastest speed supported by the drive.

Connection - The port connecting the SSD to the system.

Note: For SATA SSD, the connection speed is the actual speed negotiated with the system. If the connection speed is lower than the SSD Capability

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