WD WDBPMV0040BSL-WESN, WDBKYJ0020BSL-WESN, WDBPMV0050BSL-WESN User Manual

MY PASSPORT™ ULTRA FOR MAC
Portable Hard Drive
User Manual

Accessing Online Support

Visit our product support website at support.wdc.com and choose from these topics:Registration – Register your WD product to get the latest updates and special offers at: register.wdc.com
recovery information at: support.wdc.com/warrantyKnowledge Base – Search by keyword, phrase, or answer ID at: support.wdc.com/knowledgebaseWD Community – Share your thoughts and connect with other WD users at: community.wdc.comPhone Support – Get phone numbers for contacting support by region at: support.wdc.com

Table of Contents

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Accessing Online Support.................................................................................ii
_________
1 About Your WD Drive.....................................................................................1
Features.............................................................................................................................1
Kit Contents......................................................................................................................2
Optional Accessories.......................................................................................................2
Operating System Compatibility....................................................................................2
Disk Drive Format.............................................................................................................3
Physical Description.........................................................................................................3
USB Type-C™ Interface.......................................................................................................3
Power/Activity LED............................................................................................................. 3
Registering Your Drive.....................................................................................................4
Handling Precautions.......................................................................................................4
_________
2 Connecting the Drive and Getting Started.................................................5
Connecting the Drive...................................................................................................... 5
Getting Started with the WD Software......................................................................... 6
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3 WD Discovery.................................................................................................7
Installing WD Discovery...................................................................................................7
Using WD Discovery........................................................................................................8
Devices Tab......................................................................................................................8
Apps Tab...........................................................................................................................8
Available Apps..................................................................................................................8
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4 Locking and Unlocking the Drive............................................................... 10
Password Protecting the Drive..................................................................................... 10
Unlocking the Drive.........................................................................................................11
With the WD Security or WD Drive Utilities Software.................................................... 11
With the WD Drive Unlock Utility.....................................................................................12
Changing Your Password...............................................................................................13
Turning Off the Drive Lock Feature...............................................................................15
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5 Managing and Customizing the Drive........................................................ 16
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Checking Drive Health................................................................................................... 16
Erasing the Drive.............................................................................................................17
Using the Drive Erase Function.........................................................................................17
Using Five Invalid Passwords............................................................................................ 18
Registering the Drive..................................................................................................... 18
Restoring the WD Software...........................................................................................19
Restoring the WD Software and Disk Image...................................................................19
Turning Off the LED........................................................................................................ 19
Safely Disconnecting the Drive .................................................................................... 19
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6 Managing and Customizing the Software................................................. 20
Checking for Software Updates...................................................................................20
Uninstalling the WD Software.......................................................................................21
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7 Reformatting the Drive................................................................................22
Reformatting the Drive..................................................................................................22
Restoring the WD Software..........................................................................................22
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8 Troubleshooting.......................................................................................... 23
Installing, Partitioning, and Formatting the Drive.......................................................23
Frequently Asked Questions.........................................................................................23
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9 Compliance and Warranty Information.....................................................25
Regulatory Compliance.................................................................................................25
FCC Class B Information................................................................................................... 25
ICES-003/NMB-003 Statement........................................................................................25
Safety Compliance............................................................................................................ 25
CE Compliance For Europe.............................................................................................. 26
KC Notice (Republic of Korea only).................................................................................26
Environmental Compliance (China)..............................................................................26
Warranty Information.................................................................................................... 26
Obtaining Service..............................................................................................................26
Limited Warranty...............................................................................................................27
Australia/New Zealand.....................................................................................................27
Warranty............................................................................................................................ 28
Obtaining Service..............................................................................................................29
GNU General Public License (“GPL”)............................................................................29
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About Your WD Drive

Welcome to your My Passport™ Ultra for Mac portable hard drive. This drive offers high capacity in a sleek portable device. It features ultra-fast USB 3.1 connectivity, local and cloud backup, and password protection to help protect your unauthorized use.
This introductory chapter includes the following topics:
Features Kit Contents Optional Accessories Operating System Compatibility Disk Drive Format Physical Description Registering Your Drive
files from
About Your WD Drive
Handling Precautions

Features

With a compact design, high capacity, and your choice of local or cloud backup, My Passport Ultra for Mac go digital life.
Password Protection with Hardware Encryption — The My Passport Ultra for Mac
drive’s built-in 256-bit AES Hardware Encryption with WD Security™ software helps keep your content private and safe. Just activate password protection and set your own personalized password.
Password Protection — The WD Security
and safe. Just activate password protection and set your own personalized password.
Reimagined Design — The bold, vibrant design of the My Passport Ultra for Mac drive
is sure to stop you in your tracks. It is portable storage reimagined and gives you the opportunity to express yourself! Available in a wide range of beautiful colors, you can pick what complements your own personal style.
Easy to Use — My Passport Ultra for Mac portable storage is ready to use out of the
box so you can start transferring away. It comes with all the software you need to help protect all your data, including WD Security and WD Drive Utilities™ software.
fits perfectly into the busy life of anyone with an on-the-
software helps keep your content private
files, saving your memories and backing up right
Important:
My Passport Ultra for Mac User Manual
For the latest WD product information and news, visit our website at http://www.wdc.com. For the latest software, firmware, and product documentation and information, go to
http://support.wdc.com/downloads.aspx
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About Your WD Drive

Kit Contents

As shown in figure 1, your My Passport Ultra for Mac drive kit includes the following:
Figure 1: My Passport Ultra for Mac Portable Hard Drive Kit Components
▪ My Passport Ultra for Mac portable hard drive, with the WD Discovery™, WD
Security and WD Drive Utilities software ▪ USB 3.1 Type-C cable ▪ Type-C to A adapter

Optional Accessories

For information about optional accessories for WD products, visit www.wdc.com

Operating System Compatibility

Your My Passport Ultra for Mac drive and the WD Drive Utilities and WD Security software are compatible with the following operating systems:
Windows
Windows 7
Windows 8
Windows 8.1
Windows 10
Compatibility can vary, depending on hardware configuration and operating system.
For highest performance and reliability, always install the latest updates and service pack (SP). For Mac computers, go to the Apple menu and select Software Update. For Windows computers, go to the Start menu and select Windows Update.
macOS
Mavericks
Yosemite
El Capitan
Sierra
High Sierra
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About Your WD Drive

Disk Drive Format

Your My Passport Ultra for Mac drive is formatted as a single HSF+J partition for compatibility with macOS X operating systems. If you want to use the drive with a Windows computer, see Reformatting the Drive and Troubleshooting.

Physical Description

As shown in figure 2, the My Passport Ultra for Mac drive has: ▪ A USB 3.1 interface port
▪ A power/activity LED indicator

USB Type-C™ Interface

The USB Type-C™ interface supports interface transfer rates up to 10 Gb/s. USB 3.1 is backward compatible with USB 2.0. A USB 2.0 interface supports data
transfer rates up to 480 Mb/s.
Figure 2: My Passport Ultra for Mac drive

Power/Activity LED

The power/activity LED shows the drive’s power state as follows:
LED Appearance
On steady Idle
Fast flashing, approximately 3 times per second Activity
Slow flashing, approximately every 2.5 seconds System standby
Off Unit off or has been configured to have the LED
My Passport Ultra for Mac User Manual
Power State/Activity
turned off using WD Drive Utilities
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About Your WD Drive

Registering Your Drive

Always register your My Passport Ultra for Mac drive to get the latest updates and special offers. You can easily register your drive using the WD Discovery software. Another way is to register online at http://register.wdc.com

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking and installation. Rough handling, shock, or vibration can damage drives. Always observe the following precautions when unpacking and installing your external storage product:
▪ Do not drop or jolt the drive. ▪ Do not move the drive during activity.
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Connecting the Drive and Getting Started

Connecting the Drive and Getting Started
This chapter provides instructions for connecting the drive. It includes the following topics:
Connecting the Drive Getting Started with the WD Software

Connecting the Drive

1. Turn on your computer.
2. Connect the drive to your computer as shown in
3. Verify that the My Passport for Mac drive appears under DEVICES in the Sidebar
area of your Finder display:
figure 3.
Note:
If the External disks check box is selected on your Finder Preferences dialog, the My Passport for Mac icon displays on your desktop:
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Connecting the Drive and Getting Started
Figure 3: Connecting the My Passport Ultra for Mac Drive
Your My Passport Ultra for Mac drive is now ready to use as an external storage device. You can enhance its capabilities by installing the WD software that is on the drive:
▪ WD Apps Setup

Getting Started with the WD Software

1. For Windows, run WD Discovery.exe to install WD software to help you get a
backup plan and modify drive settings. If you don’t have internet connectivity, please install WD Backup™ and WD Drive Utilities™ from the WD Software Offline Installers > For Windows folder.
2. For Mac, open WD Discovery for Mac.dmg to install WD software to help
modify drive settings. If you don’t have internet connectivity, please install WD Drive Utilities™ from the WD Software
Offline Installers > For Mac folder.
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WD Discovery

WD Discovery
The WD Discovery application, a collection of drive management tools such as WD Security, can be installed from your My Passport Ultra for Mac drive. WD Discovery is a tray application; a small icon appears in the Windows system tray in the lower right-hand corner of the screen. The application can also be "unpinned", which causes the application to open in a window.
The chapter includes the following topics:
Installing WD Discovery Using WD Discovery Devices Tab Apps Tab Available Apps

Installing WD Discovery

The WD Discovery application can be installed from your drive.
1. Double-click WD Discovery.exe.
2. Click Install Now.
3. Install application updates as needed. The WD Discovery screen displays a list of connected devices, an option to import
data from cloud storage or social media, update messages, and a link for registering your drive.
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