WaveWare CommTech MaxPage User Manual

MAXPage

Contains Instructions For:

-Installation

-Operation

-Programming

-Windows Software

For 1.08 Unit Firmware

(Manual Revision 3.80)

ACN 064 705 924

Australian Office United States Office PO Box 1037 6900 Philips Highway, Suite #26-27 OPDC WA 6916 JACKSONVILLE, FLORIDA 32216 AUSTRALIA UNITED STATES Phone +61 8 9244 5550 Phone +1 904 281 0073 Fax +61 8 9244 5559 Fax +1 904 281 0074 Email sales@commtechwireless.com Web www.commtechwireless.com

Email sales@commtechwireless.com Web www.commtechwireless.com

MAXPage Manual

NOTICE

All information provided in this document is carefully prepared and offered in good faith as a guide in the installation, use and servicing of our products. Installers must ensure that the final installation operates satisfactorily within the relevant regulatory requirements. Commtech Wireless accepts no responsibility for incorrect installation. Commtech Wireless reserves the right to change products, specifications, and installation data at any time, without notice.

Commtech Wireless makes certain limited warranties with respect to defective diskettes, documentation and electronic circuitry. Please see the associated information contained on this page.

SOFTWARE LICENSE STATEMENT

The MAXPage firmware and Windows® software is protected by international copyright laws. Under the copyright laws, this manual may not be copied, in whole or in part without written prior consent of Commtech Wireless.

LIMITED WARRANTY

With respect to the physical documentation and physical electronic circuitry enclosed herein, Commtech Wireless warrants the same to be free of defects in materials and workmanship for a period of one year from the date of purchase. In the event of notification within the warranty period of defects in material or workmanship, Commtech Wireless will replace the defective diskettes, documentation and electronic circuitry. The remedy for breach of this warranty shall be limited to replacement and shall not encompass any other damages, including but not limited to loss of profit, and specia l, incidental, consequential, or other similar claims. Commtech Wireless specifically disclaims all other warranties, expressed or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose with respect to defects in the documentation and electronic circuitry, and the program license granted herein, in particular, and without limiting operation of the program license with respect to any particular application, use, or purpose.

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Manual MAXPage

COMPLIANCE NOTICES

SAA (C-TICK AUSTRALIA) To ensure compliance with ACA Technical Standards, this equipment is labeled with a Telecommunications Compliance Label. For safety reasons, this equipment should only be connected to compliant telecommunications equipment in

accordance with the manufacturer’s instructions.

FCC PART 15 Where applicable, this equipment has been tested and found to comply with FCC Rules and Regulations, Part 15 with the

limits of a Class B digital device, designed to provide reasonable protection against harmful interference. This equipment generates, uses and can radiate frequency energy and if not installed and used in accordance with the instructions, may cause interference harmful to radio communications. On the base of the equipment is a label containing an FCC Registration Number, if applicable.

FCC PART 68 & IC (INDUSTRY CANADA) This equipment complies with Part 68 of the FCC rules. Located on the equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN.) If requested, this information must be provided to the telephone company. The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive REN’s on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the REN’s should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total REN’s contact the telephone company to determine the maximum REN for the calling area. This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line Service is subject to State Tariffs. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right the file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please contact: Company Name: Commtech Wireless Address: 6900 Philips Hwy, Jacksonville Florida 32217, USA TEL: +1 904 281 0073 FAX: +1 904 281 0074

If the trouble is causing harm to the telephone network, the telephone company may request you to remove the equipment from the network until the problem is resolved.

This equipment uses the following USOC jacks: RJ11C It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is connected. This is to avoid damaging the equipment caused by local lightening strikes and other electrical surges.

MAXPage Manual

Table of Contents

1. INTRODUCTION ...................................................................................................................................6

1.1 About MAXPage........................................................................................................................... 6

1.2 Features ......................................................................................................................................... 7

1.3 Further Help and Support........................................................................................................... 8

1.4 About This Manual....................................................................................................................... 8

2. COMPONENTS....................................................................................................................................... 9

2.1 MAXPage Unit............................................................................................................................ 10

2.1.1 Top Panel........................................................................................................................... 10

2.1.2 Rear Panel ......................................................................................................................... 11

2.2 Power Adapter ............................................................................................................................ 13

2.3 Quarter Wave Whip Antenna ................................................................................................... 13

3. ASSEMBLY AND INSTALLATION ..................................................................................................14

3.1 Required Components................................................................................................................ 14

3.2 Optional Components................................................................................................................. 15

3.3 Interference to Telephones, PBXs’ and other electronic equipment...................................... 18

3.4 Powering Up................................................................................................................................ 20

4. GENERAL OPERATION.....................................................................................................................21

4.1 Normal Mode .............................................................................................................................. 22

4.2 Sending a Message...................................................................................................................... 22

4.3 Using the Telephone (PBX) interface........................................................................................ 23

4.4 User Mode ................................................................................................................................... 24

4.4.1 Entering User Mode .......................................................................................................... 24

4.4.2 Pagers ................................................................................................................................ 24

4.4.3 Time .................................................................................................................................. 30

4.4.4 Reminders.......................................................................................................................... 31

4.5 Config Mode................................................................................................................................ 33

4.5.1 Entering Config Mode ....................................................................................................... 33

4.5.2 Pagers ................................................................................................................................ 33

4.5.3 Ports................................................................................................................................... 39

4.5.4 Using the Telephone (PBX) interface ............................................................................... 41

4.5.5 Alarm................................................................................................................................. 45

4.5.6 System ............................................................................................................................... 47

4.6 License Mode............................................................................................................................... 52

4.6.1 Entering License Mode...................................................................................................... 52

4.7 Tools Mode .................................................................................................................................. 53

4.7.1 Entering Tools Mode......................................................................................................... 53

5. WINDOWS® MAXPAGE SOFTWARE.............................................................................................56

5.1 Components................................................................................................................................. 56

5.2 Installation of Software.............................................................................................................. 56

5.3 Connecting the Serial Lead........................................................................................................ 56

6. USING THE WINDOWS® SOFTWARE...........................................................................................57

6.1 Connecting to the MAXPage unit.............................................................................................. 57

6.2 Logging into the Software.......................................................................................................... 58

6.2.1 Creating a new database in the software ........................................................................... 59

6.2.2 Opening an existing database in the software.................................................................... 59

6.2.3 Uploading database from the MAXPage unit to software................................................. 59

6.2.4 Downloading database from software to MAXPage unit.................................................. 59

6.2.5 Saving current database in software to PC........................................................................ 60

6.2.6 Updating Telephone (PBX) voice prompts on MAXPage unit ......................................... 60

6.2.7 Logging out of software .................................................................................................... 60

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Table of Contents

6.2.8 Disconnecting the MAXPage 3 connection....................................................................... 60

6.3 Configuration of Database......................................................................................................... 61

6.3.1 Configuring Pagers............................................................................................................ 61

6.3.2 Configuring Groups........................................................................................................... 62

6.3.3 Configuring Alarms........................................................................................................... 64

6.3.4 Configuring Reminders ..................................................................................................... 65

6.3.5 Configuring Common Messages ....................................................................................... 66

6.3.6 Configuring Function Keys ............................................................................................... 67

6.4 Configuring Software Settings...................................................................................................68

6.4.1 General .............................................................................................................................. 68

6.4.2 PBX ................................................................................................................................... 69

6.4.3 Interface Communications................................................................................................. 70

6.4.4 Transmitter ........................................................................................................................ 72

6.4.5 Patron Pager ...................................................................................................................... 73

6.4.6 License .............................................................................................................................. 75

6.5 Diagnostics................................................................................................................................... 76

6.5.1 Viewing Pagers ................................................................................................................. 76

6.5.2 Viewing Groups ................................................................................................................ 76

6.5.3 Viewing System Status...................................................................................................... 77

6.6 Sending Messages ....................................................................................................................... 77

6.6.1 Recipient window.............................................................................................................. 77

6.6.2 Message window ............................................................................................................... 77

6.6.3 Date button ........................................................................................................................ 78

6.6.4 Time button ....................................................................................................................... 78

6.6.5 Common Messages............................................................................................................ 78

6.6.6 Send button........................................................................................................................ 78

6.6.7 Clear button ....................................................................................................................... 78

6.7 Updating the MAXPage Firmware ........................................................................................... 79

7. APPENDIX.............................................................................................................................................80

7.1 ASCII Character Set .................................................................................................................. 80

7.2 Voice Pager Tone Charts ........................................................................................................... 81

7.3 Glossary....................................................................................................................................... 82

7.4 Standard Features ...................................................................................................................... 83

MAXPage Manual

1. INTRODUCTION

1.1 About MAXPage

MAXPage is an advanced, competitively priced, alpha-numeric paging system that uses the POCSAG protocol. It features a high impact ABS plastic molded enclosure to ensure longterm durability. Its modern looking design also looks great on any desk.

MAXPage is a complete, ready to use package, which is easy to install and operate. One of MAXPage’s primary advantages is that it incorporates a powerful 4 Watt transmitter, meaning it can provide coverage for small to medium sized sites.

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Manual MAXPage

1.2 Features

Keypad and LCD Interface

The keyboard and LCD provide an interface that allows you to type and send messages, maintain a pager database, program MAXPage and perform system tests such as a site survey. The LCD is large, making it easy to read. Both the keypad and LCD are LED backlit to make it easy to see and use in dark areas. A PS2 keyboard can be connected into the rear of the unit so that alphanumeric characters can be typed in.

Easy Messaging

Messages are sent to on-site pagers by entering the Local ID number of the pager, typing in

the message and pressing the

key to send the message.

For tone only pagers, simply type in the Pager ID , and press the

A number of function keys are available which enable the user to send canned messages to commonly used recipients with just the push of a button.

On-Site Paging

MAXPage uses an internal 4 watt transmitter to send instant messages free of charge

Which makes it the ideal system for any company desiring to contact mobile staff without amassing a huge, ongoing communications bill. There are no monthly access fees or per-call charges with MAXPage.

The transmitter within MAXPage will provide coverage for a small – medium premises such as a hotel or hospital.

Businesses that benefit from MAXPage include hotels, motels, schools, churches, retail outlets, health care facilities, manufacturing plants and mine sites.

User Programmable

MAXPage can store in its EEPROM up to 1000 user programmable pager entries using a local ID of 0 - 9999.

Each entry holds the Local ID number of the pager, the format of the paging message (Coaster Pager /Alpha/Numeric/Tone only) and the cap code of the pager.

Alarm Monitoring

MAXPage has an optional 4 alarm inputs on board. These alarm inputs can be triggered by opening or closing a circuit. (such as by opening or closing a door)

Each alarm input may be configured to send a specific message to a selected pager or group. Alarm messages are broadcast the instant an alarm becomes active or after a programmable delay time. An alarm may also escalate to another recipient if alarm conditions are not cleared within an acceptable amount of time.

Note: Some countries require annual radio licenses

key.

MAXPage Manual

TAP/COMP/SCOPE Interface

MAXPage has a built in RS232 serial port that is used for programming of the unit or as an optional TAP/COMP/SCOPE interface that can process paging messages from other systems. Paging messages received by MAXPage are automatically forwarded to the appropriate onsite pager.

TAP, the most commonly used protocol for communicating paging messages, is sometimes known as PET or IXO. COMP is an umbrella term that encompasses the COMP1 and COMP2 protocols.

Telephony Interface

An optional Telephone interface is built into MAXPage allows you to send messages from any phone on your Telephone network, or any phone on a PSTN that can access your system. You dial the extension on your PBX or phone number allotted to the MAXPage, then follow the voice prompts to send numeric and even alphanumeric text messages to any device registered on the MAXPage database.

Calls made from PBX phones are free, so it is convenient and economical to use the Telephone interface.

1.3 Further Help and Support

Contact your Place of Purchase

A CommtechWireless Authorized Distributor or Dealer sets up most systems. Contact your place of purchase with inquiries beyond the scope of this manual.

This Product is Not Field Serviceable

Should a fault develop with the hardware or software, contact your place of purchase for the most appropriate form of action. Do not attempt to open or repair any of the products as this may void any warranty.

1.4 About This Manual

This manual is designed to assist electrical and electronic contractors install MAXPage as well as to give users an understanding of how to use the unit. Every component of the system is described in a separate section of the manual with step-by-step instructions to facilitate hardware installation, software configuration, testing and troubleshooting.

Technical terms are defined in a glossary located in the appendix at the end of this manual.

Conventions used in the layout of this manual include:

Cross-references between sections of the manual appear in italics.

 NOTE: A note preceded with this symbol indicates secondary information pertaining

to the topic under discussion.

Æ IMPORTANT: A Right-pointing arrow followed by text in this manner presents

important information.

▲ WARNING: Warnings like this alert you to the fact that you might damage your

equipment or lose data if you don't follow instructions carefully.

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Manual MAXPage

2. COMPONENTS

Your MAXPage package contains:

• MAXPage Unit

• Power Adapter (12-13.8VDC, 2 Amp regulated)

• Quarter wave whip antenna (with right angle BNC adapter)

• This MAXPage Installation and Service Manual

The following optional components are available:

• PS2 mini keyboard

• MAXPage Windows® Software and programming cable

MAXPage Manual

2.1 MAXPage Unit

2.1.1 Top Panel

Keypad

The top panel of MAXPage features a 19 key keypad including several useful function keys. The keypad is LED backlit so that it can be easily seen in dark areas.

LCD

The LCD provides an interface to the software on board MAXPage. It displays 2 lines by 16 alphanumeric characters. It is also LED backlit for easy night viewing.

LED Status Lights

The LED lights on the front panel indicate the status of the MAXPage unit as follows:

Light Label Color Indicates

Power Red The MAXPage is receiving power and is on.

Transmit Green The MAXPage is transmitting a message.

PBX Green The MAXPage Telephone interface is currently active.

 NOTE: LED lights used for optional components and external connections will not be

enabled on all systems.

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Manual MAXPage

2.1.2 Rear Panel

All connectors for MAXPage are on the rear panel of the unit.

BNC Transmitter Connector

The whip antenna included with the MAXPage package connects to the internal transmitter via this 50Ω BNC connector.

Power Switch

Power can be turned on and off to the unit using this switch.

12-13.8V DC Power Connector

The power adapter included with the MAXPage package supplies mains power to the unit via this 12-13.8VDC connector. MAXPage requires a regulated 12-13.8VDC power supply, capable of providing 2 Amps.

MAXPage Manual

PS2 Keyboard Connector

MAXPage contains (optional) support for a PS2 keyboard. This enables alphanumeric messages to be typed into the unit.

Alarms Input

Wires connecting (optional) alarm points to MAXPage, interface through this socket. It is an RJ45 connector.

9-Pin RS232 Connector

The 9-pin RS232 connector may be used to connect MAXPage to (optional) communications systems outputting TAP, COMP or SCOPE messages. It is also used to connect to an IBM PC, in conjunction with the Windows® MAXPage programming software, for settings adjustment and programming of the unit. It is a DB9 female connector.

PBX Interface

The (optional) Telephone (PBX) interface is used to connect the device to your PBX system or phone system. Numeric and alphanumeric messages can be sent by following the voice prompts and using the telephone keypad on the telephone.

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Manual MAXPage

2.2 Power Adapter

The power adapter included with the MAXPage package converts mains power to the 12-

13.8VDC 2 Amps regulated, as required by the MAXPage unit.

2.3 Quarter Wave Whip Antenna

A standard quarter wave whip antenna is normally sufficient for transmitting the RF signal for the MAXPage unit.

MAXPage Manual

3. ASSEMBLY AND INSTALLATION

Assemble the components supplied with MAXPage unit as follows:

3.1 Required Components

Antenna

Attach the right angle BNC adapter to the quarter wave whip antenna. Screw the

quarter wave whip antenna onto the BNC transmitter connector located on the rear panel of the MAXPage unit.

Power Adapter

Plug the power adapter into mains power. Ensure the power switch on the back of the

MAXPage unit is in the off position. Plug the power adapter into the power connector

on the rear panel of MAXPage.

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Manual MAXPage

3.2 Optional Components

Æ IMPORTANT: The following components are optional and will not be available

unless the appropriate license option has been purchased. Contact your place of purchase for information on how to enable these components if required.

PS2 Keyboard

To connect the PS2 keyboard, plug in the PS2 keyboard connector into the connector

labeled PS2 Keyboard. Alphanumeric input can then be achieved.

Alarm Inputs

To connect alarm inputs into MAXPage you will need an RJ45 connector, some CAT5 cable and the appropriate crimping tool. Alternatively, if you do not have a crimper, you can use or buy a pre-made RJ45-RJ45 cable from any computer or electronics store and cut one of the ends off if necessary.

The pin-outs for the RJ45 connector are shown below. Each alarm input is a contactclosure type, meaning the alarm input is triggered by opening or closing the circuit.

▲ WARNING: The four alarm inputs are not isolated from each other - pins 2, 4, 6 and

8 are connected to each other and share a common ground.

RJ45 Pin Numbers Alarm Input Number

1 + 2 1 3 + 4 2 5 + 6 3 7 + 8 4

Front View

MAXPage Manual

RS232 Serial Port

To interface the MAXPage with a third party paging system that is outputting the TAP, COMP or SCOPE protocols, use the female DB9 on the rear of the MAXPage unit.

1. The pin-outs for this serial connector on MAXPage are shown below:

Abbreviation Signal DB9 Female

TXD Transmit data 2 RXD Receive data 3 GND Ground 5 RTS Request to send 7 CTS Clear to send 8

Front View

2. When connecting the device to an IBM PC with the MAXPage Windows® software

installed, a straight through cable is used. See the Windows® MAXPage Software section

for more information regarding this.

3. Depending on the type of third party paging system you are connecting to you may need

either :

• A straight through cable where each pin is wired straight through with TX-TX,

RX-RX and so on.

• A null modem crossover cable that has all pins wired straight through except for

the transmit and receive lines which are crossed (TX-RX and RX-TX).

The section below explains how to make each type of cable if required. Alternatively they can be purchased at a local computer or electronics store.

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Manual MAXPage

Straight-Through Cable

When making a straight through cable, you will need some shielded cable with the appropriate number of conductors within, a DB9 male plug (for the MAXPage end) and either a DB9/DB25 male/female for the other end, depending on the equipment it is being connected too.

The table below shows the pin-outs required for correct operation.

Paging Equipment End MAXPage End

9 pin male/female 25 pin male/female 9 pin male

pin 1 pin 8 pin 1 pin 2 pin 3 pin 2 pin 3 pin 2 pin 3 pin 4 pin 20 pin 4 pin 5 pin 7 pin 5 pin 6 pin 6 pin 6 pin 7 pin 4 pin 7 pin 8 pin 5 pin 8 pin 9 pin 22 pin 9

Null Modem Cable

When making a null modem cable, you will need some appropriate cable, a DB25 female plug (for the MAXPage end) and either a DB9 female or DB25 female for the other end, depending on the equipment it is being connected too. The table below shows the pin-outs required for correct operation.

Paging Equipment End MAXPage End Description

9 pin male 25 pin male/female 9 pin male/female

pin 7 pin 7 pin 5 GND-GND pin 2 pin 3 pin 2 TX-RX pin 4 pin 5 pin 8 RTS-CTS pin 6 pin 20 pin 4 DSR-DTR pin 3 pin 2 pin 3 RX-TX pin 5 pin 4 pin 7 CTS-RTS pin 20 pin 6 pin 1 and 6 DTR-DSR

 NOTE: Many serial connections require TX, RX and GND only. However some

devices, will use all of pins listed. If you are unsure then use all pins.

 NOTE: It is important to note the gender required at each end of a serial cable before

acquiring or making a cable.

 NOTE: The pin number is usually written next to the pin on the serial connectors

themselves in very small writing.

▲ WARNING: Do NOT connect MAXPage to printer (or parallel) port output unless

you use a parallel to serial converter. A printer port looks similar to a DB25 serial port but is female.

MAXPage Manual

PBX Interface

If you wish to use the Telephone interface (a.k.a. PBX interface), run a cable from a spare PBX extension or phone line to the connector shown in the diagram below. Make note of the extension or phone number MAXPage is connected to. The customers will need to be told which extension or phone number to dial in order to reach the unit.

3.3 Interference to Telephones, PBXs’ and other electronic equipment

The transmitter in MAXPage has a significant power output and when transmitting it may cause interference to other electronic equipment.

For Audio equipment such as Wired Telephones, Cordless Telephones, Private Branch Exchange (PBX) systems, Audio / Visual entertainment systems and Radio Communications equipment, the interference may cause the following:

• An increase in the level of background noise whilst the MAXPage is transmitting

• Loss of Audio whilst the MAXPage is transmitting

In general, all electronic equipment may exhibit the following behaviour if subjected to interference.

• Temporary aberrations in operation, e.g. screen flicker.

• Malfunctions requiring the user to switch off and on the equipment to recover.

• Malfunctions requiring the equipment to be serviced.

The following rules apply to the installation of MAXPage in order to address interference

1. Keep other equipment and their power supplies at least 1 meter away from the

MAXPage’s antenna.

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Manual MAXPage

2. Ensure cabling is placed in a neat order and is not in a mess around the back of the

MAXPage

3. Where possible only use equipment that has been designed to reject Radio Frequency

Interference. (eg: CE approval)

MAXPage Manual

3.4 Powering Up

1. The unit can then be powered up by turning the power switch to the on position, on the

rear of the case. The LCD backlight and keypad LEDS will illuminate and the LCD will display the first welcome screen similar to below:

MAXPage 1.08 CommtechWireless

2. After a 2 second pause the LCD will display the second welcome screen similar to

below:

Service number 61 8 9244 5550

3. After another 2 second pause the following screen will be displayed. This is known as the

Main Screen. MAXPage is now operating in Normal Mode.

MAXPage 11:30AM Pager ID:[ ]

 NOTE: This screen may differ slightly to the above example, as the dealer name and

service number are customizable.

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Manual MAXPage

4. GENERAL OPERATION

The keypad and LCD on MAXPage are used to send messages and configure the pager database.

Navigation

Navigation through the various menus and fields is done using either the built in keypad or an (optional) PS2 keyboard plugged into the external PS2 port.

Key Description

These keys are used to move the cursor to the previous/next field. In fields that allow text input, you can hold down these buttons to insert a square bracket character.

This key is used to delete the characters in a field one at a time. It is also used to go back to the previous field or menu screen in the menu structure.

This key is used to create a space in a field. This key can be used to enter data into a field and move along to the next

one, or toggle between available options in certain fields. The function keys are used to send canned messages to predetermined

and then pressing a function key, alternate

recipients. By holding functions are accessible.

They can also be used as SEND keys in certain instances. This feature is described in more detail below in the Sending a Message section.

The numeric keypad is used to enter data into fields and type messages. They are sometimes used to toggle between available options in certain fields. By holding down these buttons, canned text strings can be inserted into text fields.

Operation Notes

In certain fields, some keys are unavailable for use. For example: A Pager ID can only consist of numeric characters so alphanumeric key entry is disabled.

Various Modes

The general operation of MAXPage can be divided into five areas:

• Normal Mode – this is where messages can be manually sent to recipients.

• User Mode – this is where pagers, reminders and the time are configured.

• Config Mode – this is where the pagers, transmitter, telephone interface, alarms and rs232

port is configured.

• License Mode – this is where license keys can be entered to enable optional functions.

• Tools Mode – this is where site survey and bulk install functions are configured.

Each will be described individually in more detail below.

MAXPage Manual

4.1 Normal Mode

4.2 Sending a Message

Send a message to your pager as follows:

1. Turn on the MAXPage unit.

MAXPage 11:30AM Pager ID:[ ]

2. Enter the Pager ID. (0000-9999)

 NOTE: The number of digits the Pager ID is made up of, can be altered in the

Windows software and in Config Mode described below. If you enter a Pager ID less

than that number of digits, you will need to press the next field. When a Pager ID is entered with the same number of digits as the programmed maximum, MAXPage automatically moves you along to the next field or sends the message if it is a tone-only type.

or key to move to the

Message: [ ]

3. If you have entered a Pager ID for a numeric, alphanumeric or voice pager, MAXPage

prompts you for a message to send. Use the keypad to type this in and confirm the

entry with the

key. To clear the screen at any time, use the key.

 NOTE: If you have entered a Pager ID for a tone-only pager, you will not be

prompted for a message. The page will be automatically sent and you will return to the

Main Screen.

 NOTE: If the button is used to send a message to a POCSAG pager, the message

will be sent with the default beep code setup on the unit. (See the Database Setup section

later on). Alternatively the function keys can be used as SEND buttons at this stage.

Button

force the message to be sent with a beep code “B”. Button

be sent with a beep code “C”. Button code “D”.

4. Once the details have been entered correctly, the page will be sent, and the LCD will

will force the message to be sent with a beep code “A”. Button will

will force the message to

will force the message to be sent with a beep

confirm this by display Message Sent as shown below:

Message Sent.

5. If the message was sent to a voice pager, the screen will display the following. While

this screen is being displayed, you can speak to the MAXPage unit and any audio will be transmitted to the relevant voice pager(s).

Voice mic active Any key stops.

Manual MAXPage

 NOTE: Most voice pagers can only store between 30 – 240 seconds of audio, so it is

best to keep any voice messages as short as possible. See the documentation that came with your voice pager for more information.

 NOTE: It is recommended that you speak in the direction of the MAXPage unit at a

distance of 30 cm (1ft) for optimal performance.

6. MAXPage continuously listens to the radio channel on which it operates, if the

Channel Busy function is enabled. If you attempt to send a message whilst another

transmitter is operating on the same frequency, MAXPage will try and wait until the other transmission is finished. If the other transmitter finishes transmitting within 3 seconds, the message will be sent off. If the other transmitter does not finish transmitting on the channel within 3 seconds, the unit will display Channel Busy and cancel sending the message.

Channel Busy.

4.3 Using the Telephone (PBX) interface

To use MAXPage’s Telephone interface follow the directions below.

1. Pick up the phone and dial the extension that the MAXPage is connected to.

2. After a short pause, you will hear “Enter pager number”

3. Type the Pager ID of the pager or group you wish to contact.

Æ IMPORTANT: If the Pager ID has less characters than the PBX Digits field above,

the Pager ID will have to be typed in with leading zeros. Alternatively, the # key is a termination key which will enter the Pager ID.

Example if PBX digits is set to 4 and you want to send a message to Pager ID ‘1’ you can type 0004 or 1 followed by the # key.

4. After the Pager ID has been entered, you will hear “Enter Message”. Using the numeric

keypad on the phone type the message you wish to send.

5. If you want to insert a canned message during a Telephone call, simply press the * key

followed by the number assigned to the canned msg, followed by the # key to end the message.

 NOTE: You can combine canned messages with other numbers. For example you

could have canned message #1 set to “call extension”. When prompted to “Enter Message” you would type *134#. This would send the message “call extension34”.

Canned msg’s are explained in more detail below in the Canned Msgs section.

6. The message will then be sent.

MAXPage Manual

4.4 User Mode

4.4.1 Entering User Mode

To enter User Mode, whilst at the Main Screen, press the or by pressing F10 on the PS2 keyboard if installed.

, and keys simultaneously

 NOTE: If the password feature has been enabled, you will have to enter this in before

proceeding. If no password is set (default) you will be in User Mode.

Æ IMPORTANT: This is the “Admin” password (not set by default)

Once you are in User Mode there will be three menu options:

1.Pagers 2.Time

3.Reminders

4.4.2 Pagers

This section contains options to add, edit or delete pagers and groups from the database.

Pagers

You need to register a pager in the database before you can send any messages. At the User Mode menu screen, press

to select Pagers. You will then see the screen below

1.Pagers

2.Groups

Then press to select Pagers. You will see the screen below. This is referred to as the

Pagers Menu.

1.Add/Edit Pager

2.Delete Pager

Adding or Editing a Pager

To add or edit a pager, press a pager that you wish to use and determine its cap code. A cap code is essentially a 7-digit ‘phone number’ for a pager, except that more than one pager can have the same number.

to select Add/Edit Pager when in the Pagers Menu. Locate

 NOTE: Pagers supplied by Commtech include an information sheet that identifies

the cap code. Some pagers display their cap code through the menu on the pager. Contact your service centre for assistance if you are unable to determine your pagers cap code.

1. The following screen will then be displayed:

ID[ ] [ ] Capcode[ ]

2. Enter a Pager ID using the keypad in the ID field. Press the key to move along to

the next field if required. If the Pager ID already exists in the database, the details for

that ID will be displayed in the fields. If the Pager ID is not in the database, all fields will be empty ready for data entry.

 NOTE: A Pager ID is a reference number that identifies pager(s) in the database. It

contains the cap code and pager type information.

Manual MAXPage

ID[1 ] [ ] Capcode[ ]

3. The next field requires a paging format to be entered. Press any key on the keypad to

choose between Alpha, Numer, Coast, TwoTn, GrpTn and Tone. This is set depending

on the type of pager that will receive the message. Once you have found the required

option, press the

key to move along to the next field.

 NOTE: Alpha = an alphanumeric pocsag pager, Numer = a numeric pocsag pager,

Coast = a pocsag coaster pager, Voice = individual call to a two-tone voice pager, GrpTn

= a group call to a two-tone voice pager.

ID[1 ] [Alpha] Capcode[ ]

4. The next field along is the Capcode field. Type in the seven digit cap code for the

pager in this field. The

Æ IMPORTANT: If adding a voice pager, the Capcode field is where you enter the

three digit code associated with it. The first digit refers to the Reed Group, the second refers to the first (A) tone frequency and the third digit refers to the second (B) tone frequency. Consult the appendix for more information.

key can be pressed to clear this field one character at a time.

 NOTE: If you entered a seven-digit cap code, MAXPage will automatically enter and

save the pager entry. If the cap code you typed in was less than seven digits, MAXPage

fills in the number with leading zeros and requires the the entry. If an invalid cap code has been entered, you will need to change it before you will be allowed to proceed. The valid cap code range is 0000008 – 2097151.

key to be pressed to confirm

ID[1 ] [Alpha] Capcode[1234567]

5. The screen will briefly display the words Pager Saved once all fields have been

correctly filled. You will then be returned to the Pager Menu screen where you can

choose to add/edit or delete another pager.

Pager saved

6. To return to Normal Mode, press the key three times to exit out of all menus.

MAXPage will then restart ready for use.

Deleting a Pager

To delete a pager, press

to select Delete Pager at the Pager Menu shown below.

1.Add/Edit Pager

2.Delete Pager

1. Enter the Pager ID of the pager you wish to delete in the ID field followed by the

key. If the pager exists in the database the details will be displayed in the fields on the screen. If the Pager ID does not exist in the database, a warning message

displaying Invalid Pager ID will be shown.

MAXPage Manual

ID[1 ] [Alpha] Capcode[1234567]

2. If this is not the entry you wish to delete, you can press the key to enter another

Pager ID in the ID field. If this is the entry you wish to delete, press the

new screen will be shown prompting to confirm deletion of this Pager ID as shown below:

ID[1 ] DELETE (Send confirms)

3. If you wish to delete this Pager ID, press the key again and the screen will

display Pager Deleted. If you do not wish to delete that Pager ID from the database,

press any key on the keypad, and you will be returned to the Pager Menu without

deleting it.

4. To return to Normal Mode, press the

MAXPage will then restart ready for use.

key three times to exit out of all menus.

key. A

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WaveWare CommTech MaxPage User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual