This water conditioner’s control valve conforms to UL/CE
Standards. Generic valves were tested and certied for
compliance as veried by the agency listing.
• Please review the entire Installation and Operation
Manual before installing the water conditioning system.
• As with all plumbing projects, it is recommended that
a trained professional water treatment dealer install
the water conditioning system. Please follow all local
plumbing codes for installing this water conditioning
system.
• This system will not make microbiologically unsafe water
safe. Water that is unsafe must be treated separately
from this conditioner.
• This water conditioning system is to be used only for
potable water.
• Inspect the water conditioning system for carrier shortage
or shipping damage before beginning installation.
• Use only lead-free solder and ux, as required by
federal and state codes, when installing soldered copper
plumbing.
• Use caution when installing soldered metal piping near
the water conditioning system. Heat can adversely affect
the plastic control valve and bypass valve.
• All plastic connections should be hand tightened. Teon
tape may be used on connections that do not use an
O-ring seal. Do not use pipe dope type sealants on the
valve body. Do not use pliers or pipe wrenches.
• Do not use petroleum-based lubricants such as Vaseline,
oils or hydrocarbon-based lubricants. Use only 100%
silicone lubricants.
• Use only the power transformer supplied with this water
conditioning system.
• All electrical connections must be completed according to
local codes.
• The power outlet must be grounded.
• Install an appropriate grounding strap across the inlet and
outlet piping of the water conditioning system to ensure
that a proper ground is maintained.
• To disconnect power, unplug the AC adapter from its
power source.
• Observe drain line requirements.
• Do not support the weight of the system on the control
valve ttings, plumbing, or the bypass.
• Do not allow this water conditioning system to freeze.
Damage from freezing will void this water conditioning
system’s warranty.
• Operating ambient temperature: 34° to 120°F (1° to
49°C).
• Operating water temperature: 34° to 100°F (1° to 38°C).
• Operating water pressure range : 25 to 120 psi (1.38
to 8.27 bar). In Canada the acceptable operating water
pressure range is 25 to 100 psi (1.38 to 6.89 bar).
• Observe all warnings that appear in this manual.
• Keep the media tank in the upright position. Do not turn
upside down or drop. Turning the tank upside down or
laying the tank on its side can cause media to enter the
valve.
• Use only regenerants designed for water conditioning. Do
not use ice melting salt, block salt or rock salt.
During cold weather it is recommended that the installer warm
the valve to room temperature before operating.
®
is a trademark of E.I. duPont de Nemours.
Teon
HOW TO USE THIS MANUAL
This installation manual is designed to guide the installer
through the process of installing and starting up water
conditioning systems featuring the ProSense controller.
This manual is a reference and will not include every system
installation situation. The person installing this equipment
should have:
• Training on the ProSense control valve.
• Knowledge of water conditioning and how to determine
proper control settings.
• Adequate plumbing skills.
PRE-INSTALLATION CONSIDERATIONS
Water Pressure
A minimum of 25 pounds of water pressure is required for
regeneration valve to operate effectively.
Electrical Facilities
A continuous 115 volt, 60 Hertz current supply is required.
Make certain the current supply is always hot and cannot be
turned off with another switch.
Existing Plumbing
Condition of existing plumbing should be free from lime and
®
iron buildup. Piping that is built up heavily with lime and/or iron
should be replaced. If piping is clogged with iron, a separate
iron lter unit should be installed ahead of the water softener.
Location Of Softener And Drain
The softener should be located close to a drain.
Bypass Valves
Always provide for the installation of a bypass valve.
Tank and Probe Assembly
Use only 100% silicone lubricant on the probe O-rings
(Figure 2). Do not allow the lubricant to come into contact with
the probe pins. Install the probe assemblies into the tank and
secure with the locking clasp (Figure 3).
Important: The pins on the probes will only t into the bulkhead
ttings one way. The pins must go into the matching holes at
the bottom of the tting. The probe with the shortest length of
wire must be on top.
NOTE: Do not attempt to tighten or loosen the Bulkhead
Figure 2
Figure 3
2
ttings as they are secured with a locking
adhesive.
Probe Pins
Lubricate
Bulkhead Fitting
Locking Clasp
Valve to Tank Installation Instructions
WARNING:
1. Spin the valve onto the tank, ensuring the threads are not
cross-threaded.
NOTE: The main control valve and tank adaptor have
right-hand threads, or clockwise, to install.
2. Rotate the valve freely without using force until it comes to
a stop (this position is considered zero).
3. Rotate the valve clockwise from zero, between ¼ turn and
½ turn (Figure 4).
Figure 4
NOTE: If lubricant is required, a silicone compound is
strongly recommended. Dow Corning® Silicone
Compound (available from Watts), is recommended
for best possible results. Dow Corning® 7 Release
Compound is used in the manufacture of this
control valve. The use of other types of lubricants
may attack the control’s plastic or rubber
components. Petroleum-based lubricants can
cause swelling in rubber parts, including O-rings
and seals.
Do not exceed water pressure of 125 psi
(8.6 bar). Do not exceed 110°F (43.3°C). Do
not subject unit to freezing conditions.
10. Allow the inside hot and cold faucet to remain open until all
air has been purged from the plumbing system. Then close
the faucet
11. Locate Manual Regeneration Options in this manual
and follow the steps to initiate an Immediate Manual
Regeneration. Once you have read that section place
the system in backwash and unplug the system from
its electrical outlet once it has cycled into the backwash
position. This will stall the unit is backwash so can be
purged from one of the tanks. Look on the right side of the
control valve, it has indicators showing which position the
control valve is in during Regeneration and which tank is
In Service. Tank one has control valve and tank two has
adapter.
12. Adjust the user supplied feed water valve to 1/4 open and
place the bypass valve into the service position.
13. Air will come out of the drain line until the tank in backwash
is completely purged of air. Then water will ow to drain.
Allow water to ow to drain for 15 minutes or until the water
to drain is clear of resin color throw.
14. Plug the system back into the electrical outlet and manually
cycle it through the remaining regeneration steps until it
arrives in the service position.
15. Repeat installation steps 11, 12, 13, and 14 of the General
Installation Instructions to purge the air from the second
tank.
16. Check for leaks and repair as needed.
17. Installation is now complete and the system is ready for
programming and one cycle of brine tank rell so that the
correct amount of water is in the brine tank for the rst
regeneration cycle. The brine tank rell must be done after
programming the system.
GENERAL INSTALLATION
INSTRUCTIONS
1. Turn off water heater(s).
2. Turn off the main water supply to the home and open an
inside faucet (cold and hot) to relieve any pressure within the
plumbing system.
3. Place the system in the desired installation location. Make
sure that the location is level and sturdy enough to support
the weight of the system once it is in operation.
4. Place the bypass valve in the bypass position.
5. Connect the cold water supply to the inlet of the water
softening system. While constructing the supply line, install
a master supply valve (user supplied) in the supply line and
close it.
6. Connect the feed water line to the home to the outlet of the
system.
7. Plumb the drain line to an appropriate drain abiding buy
all local, city, and state codes. Use a 3/4" drain line for
backwash ow rates that exceed 7 gpm or length that
exceeds 20' (6 m).
8. Connect the brine tank to the water softener control valve
brine inlet port using the factory supplied ttings and tubing.
Add enough water to the brine tank so that water covers the
top of the air check. DO NOT ADD SALT AT THIS TIME.
9. Open the user supplied feed water valve. Check for leaks
and repair as needed.
ProSense Controller Operation
Power Loss Memory Retention
The ProSense controller features battery-free Time of Day and
Day of Week retention during temporary loss of power. A super
capacitor is designed to keep time for 8 to 24 hours depending
on the installation. If the super capacitor is exhausted the
ProSense control will display four dashes (- - : - - ) immediately
upon power up. The Time of Day and Day of Week must be
reset.
All other programmed parameters are stored in the static
memory and are retained.
3
CONTROLLER FEATURES
Display Icons & Cursors
16
14
13
Time/Day
Regeneration Time
15
12
Salt Amount
11
Capacity
26
25
NOTE: In normal operation and during programming, only
a few of the icons are actually displayed.
1. This cursor is displayed when the days between
regeneration are being programmed (used with .5 to 30 day
regeneration programming).
2. One of these cursors is displayed to indicate which day will
be programmed into the controller.
3. "PM" indicates that the time displayed is between 12:00
noon and 12:00 midnight (there is no AM indicator). PM
indicator is not used if clock mode is set to 24-hour.
4. When "MIN" is displayed, the value entered is in minute
increments.
5. When g/L is displayed, the value for regenerant amount
entered is in grams/Liter of resin.
6. When "Kg" is displayed, the value entered is in kilograms or
kilograins.
7. Four digits used to display the time or program value. Also
used for error codes.
8. Colon used as part of the time display.
9. Locked/unlocked indicator. In Level I Programming this
is displayed when the current parameter is locked-out.
It is also used in Level II Programming to indicate if
the displayed parameter is locked (icon ashes) when
controller is in Level I.
10. When "x2" is displayed, a second regeneration has been
called for.
11. The recycle sign is displayed (ashing) when a
regeneration at the next time of regeneration has
been called for. Also displayed (continuous) when in
regeneration.
12. The display cursor is next to "SALT AMOUNT" when
programming the amount of regenerant.
13. The display cursor is next to "REGENERATION TIME"
when programming the time of regeneration and the days
of regeneration.
14. The display cursor is next to "TIME/DAY" when
programming the current time and day.
15. The hourglass is displayed when the motor is running. The
camshaft should be turning.
Hardness
24
9
SUMOTUWETH
H
C
22
23
2
10
7
8
FR
SA DAYS
PM
1
3
MIN
g/L
KGx2
x100P
Lbs/ft
20
21
16. These cursors appear next to the item that is currently
displayed.
17. X100 multiplier for large values.
18. When Lbs/ft3 is displayed the value for regenerant amount
entered is in pounds/cubic foot of resin.
19. Faucet is displayed when the current ow rate is displayed.
Control may show the faucet and "0", indicating no ow.
20. Maintenance interval display turns on if the months in
service exceed the value programmed in P11.
21. Displays the tank in service durning normal operating
mode. Used with #22, #23 and #24 in programming mode
or regeneration.
22. History Values (H). The number displayed by #23 identies
which history value is currently displayed.
23. Parameter (P). Displayed only in Level II Programming.
The number displayed by #21 identies which parameter is
currently displayed.
24. Cycle (C). The number displayed by #21 is the current
cycle in the regeneration sequence.
25. Hardness setting.
26. Capacity display—shows estimated system capacity
Check Salt Light
A check salt LED light indicator is located at the bottom
left of the controller keypad buttons. This light indicates, by
illuminating, that the conductivity probes did not see a shift in
conductivity during the last service cycle before regeneration
was called for by the meter. This could be an indicator that the
brine tank is out of salt. It could also indicate that the hardness
of the feed water has come down and the hardness value
programmed in Level 1 Programming needs to be adjusted to
a more accurate value. Upon start up of a new system this light
will stay illuminated until the resin has exhausted a few times.
Then it will turn off and function normally.
19
3
4
5
6
17
18
4
CONTROLLER FEATURES continued
Keypad - Buttons
1234
Figure 5
1. SET. Used to accept a setting that normally becomes
stored in memory. Also used together with the arrow
buttons.
2. DOWN arrow. Generally used to scroll down or decrement
through a group of choices.
3. UP arrow. Generally used to scroll up or increment through
a group of choices.
4. REGENERATE. Used to command the controller to
regenerate. Also used to change the lock mode.
NOTE: If a button is not pushed for thirty seconds, the
controller returns to normal operation mode.
Pushing the Regenerate button immediately
returns the controller to normal operation except
when the controller is in regeneration mode or
Level II Programming mode.
Programming Conventions
The ProSense controller is programmed using the buttons on
the keypad. The programming instructions are described two
ways whenever a section has keypad input.
First a table shows simplied instructions. Second, text follows
that describes the action. In each table:
"Action" lists the event or action desired.
"Keys" are listed as:
Power-up The Controller
Plug the transformer into a non-switched outlet. The display
will show 9100. If this is the rst time the control is powered up
the display will show "_.__" if the product is for USA otherwise
it will show "___". Finish programming the ProSense controller
using the Level I Programming instructions.
NOTE: Err3 will be displayed when the controller
does not detect the cam at the home position
and that the motor is turned on. As soon as it
detects the cam at the home position, the motor
will be turned off and error will disappear. The
camshaft will move to service if not already in
service. These cam movements may take up to
5 minutes.
Flowmeter Setting
1. Press UP key and DOWN key and hold for 3 seconds. Now
the control will enter into the Level II Programming mode.
2. Use DOWN key to scroll to the parameter P16: Flowmeter
parameter setting.
3. Use SET key to change the parameter value.
4. Use UP/DOWN key to set the value as per the owmeter
connected to the system.
5. Use SET key to store the modied value.
Tank In Service Parameter Setting
1. Use DOWN key to scroll to the parameter P18: Tank In
Service parameter setting.
2. Use SET key to change the parameter value.
3. Use UP/DOWN key to set the value as per the tank number
shown by the indicator lablel on the valve.
4. Use SET key to store the modied value and wait for 30
seconds to let the control back to service mode.
UP for up arrow
DOWN for down arrow
SET for set
REGEN for regeneration
"Duration" describes how long a button is held down:
P/R for press and release
HOLD for press and hold
X sec for a number of seconds to press the button and
hold it down
"Display" calls out the display icons that are visible.
SYSTEM PROGRAMMING
After you have performed the installation steps, the conditioner
will need to be programmed.
Follow these steps carefully, as they differ from previous valve
instructions.
NOTE: The ProSense controller will be shipped in the
service (treated water) position. Do not rotate the
camshaft before performing the following steps.
5
olume
Select correct resin v
olume
T
r
)
Set to time of da
N
:
r
a
Set to actual da
w
n
Set to desired time of regener
Set to desired time of regener
n
Da
L
b
S
w
ge
f
n
/
3
3s/f
o
8
f
:
s
s
o
00
y
C
Use to OVERRIDE calculated capacity
Use to OVERRIDE calculated capacity
o
900
:
e
PROGRAMMING MODE
Level I Programming - ProSense
Screen Buttons toDescriptionRange
Press
SU MO TU WE TH FR SA DAYS
Time/Day
Regeneration Time
Salt Amount
Capacity
Hardness
Time/Day
Regeneration Time
Salt Amount
Capacity
Hardness
Time/Day
Regeneration Time
Salt Amount
Capacity
Hardness
Time/Day
Regeneration Time
Salt Amount
Capacity
Hardness
Time/Day
Regeneration Time
Salt Amount
Capacity
Hardness
Time/Day
Regeneration Time
Salt Amount
Capacity
Hardness
Time/Day
Regeneration Time
Salt Amount
Capacity
Hardness
Time/Day
Regeneration Time
Salt Amount
Capacity
Hardness
SU MO TU WE TH FR SA DAYS
SU MO TU WE TH FR SA DAYS
SU MO TU WE TH FR SA DAYS
SU MO TU WE TH FR SA DAYS
SU MO TU WE TH FR SA DAYS
SU MO TU WE TH FR SA DAYS
SU MO TU WE TH FR SA DAYS
PM
Lbs/ft
KG
then
press
press
then
press
press
then
press
press
then
press
press
then
press
press
then
3
press
press
to override
press
then
press
or
or
or
or
or
or
press
or
then
press
t
eet:
0.5 to 30
3
:
t
1
0.75
to
4.00
ubic
1. Resin
2.
Note:
ote
. D
3. Day of Week
4.
.
5. Da
7. Salt7. Salt
8. Capacity
8. Capacit
or
9. Hardness
9. Hardnes
V
olume
Select correct resin v
ime of DaTime of Day (12 h
y (12 hr
olume
.
.)
Set to time of dayy
Setting includes PM indicator
Setting includes PM indicato
Set to actual da
ime of RegenerTime of Regeneratio
y of the w
of the
ation
Set to desired time of regener
vOv
ys
err
ide
ea Leavv
e at 0 to disa
at 0 to disab
le
eek
.
atio
ation
or
et to desired da Set to desired da
regener
tionation
s bet
ys betw
een
osageDosage
Set to desired desired dosage
Set to desired desired dosa
bs per cubic
lbs per cubic f
apacity calculated by Logix Control Capacity calculated by Logix Control
t of resi
eet of resin
Use to OVERRIDE calculated capacity
Set to actual water hardness
Set to actual water hardnes
n grains per gallonin grains per gallon
Cubic f
Days: 0
(Disable)
3
Lbs/f
t
to
1
15
Kilograins:
ograins
t
to
900
rains/gal: 3Grains/gal: 3
t
to
2
200
ontrol programming is complet
Controller programming is complete
NOTE: If one of the following conditions occur:
Controller displays Err3 and goes to home
position
or
Power outage discharges the supercapacitor and
when power is restored and the time of day is
reset;
the regen icon will begin ashing. This indicates
that a delayed regeneration will occur at the next
programmed time of regeneration and the system
will regenerate by water usage.
6
PROGRAMMING MODE continued
In Service Display
SU MO TU WE TH FR SA DAYS
Time & Day
Regen Time & Day
Salt Amount
Capacity
Hardness
SU MO TU WE TH FR SA DAYS
Time & Day
Regen Time & Day
Salt Amount
Capacity
Hardness
• Resin Volume Setting: Set to match the volume (cubic
feet) of resin in the mineral tank.
• Time of Day: Includes PM indicatior. Can be set to display
as a 24-hour clock. See Level II programming.
• Day of Week: Set to actual day of the week.
• Time of Regeneration: Fully adjustable. Default is 2:00 AM.
• Days Override: Range 0.5 to 30 days. Leave at 0 to disable.
• Salt Dosage: Set at pounds of salt per cubic foot of resin
in the conditioner tank.
NOTE: When the controller is set up for a twelve-hour
clock a PM indicator will illuminate when the
displayed time is in the PM hours. There is no AM
indicator.
Programming the Lockout Feature
All Level I parameters can be locked out when the controller
is in Level II Programming. Simply press the REGEN button
during Level II Programming and a lock icon will appear
indicating that the specic setting has been locked out.
When locked out, the setting cannot be adjusted in Level
I Programming. To disable the Lock Out feature, press the
REGEN button when in Level II. The lock icon will not be
displayed.
Figure 6
The display shows the number of the tank in service (small
digit next to CPH position). The display also alternates
between Capacity Remaining and Flow Rate (faucet icon) for
the tank in service.
NOTE: The Regen icon is only on when in regeneration.
NOTE: The faucet icon is displayed on all the ProSense
controls when there is ow. The ProSense
controller will show the faucet icon when the ow
rate is displayed, even if the ow rate is zero.
The faucet icon will turn off when the capacity
is displayed. In service ow rate display can
be replaced with a clock display using Level II
Programming (Parameter P10).
Programming Overview
The ProSense controller includes multiple program levels that
allow water treatment professionals to customize the system
for many water conditions. Additionally, historical data can be
viewed allowing quick and easy troubleshooting. In most cases
Level I Programming is all that is required to set up the water
conditioning system for proper operation. A brief description of
each program level is listed below.
Level I - Used to program controller for normal applications.
Level II (P-Values) - Allows the installer to customize
programming for non-standard applications.
Level III (C-Values) - Allows the installer to adjust length of
select cycles for non-standard applications.
Level IV History (H-Values) - Allows access to historical
information for troubleshooting the system.
NOTE: If a button is not pushed for thirty seconds, the
controller returns to normal operation mode.
Resin Volume
The amount of resin can be determined by the diameter of the tank.
Tank Diameter
(inches)
80.75
91
101.5
122
Resin Volume
Cubic Feet
Level I Programming
The ProSense controller can be quickly programmed by
following the sequential procedure in the section "Placing
Water Conditioning System Into Operation". Level I Program
parameters are those that can be accessed by pressing the
UP or DOWN buttons. Step-by-step instructions are shown on
previous page.
7
PROGRAMMING MODE continued
Level II Programming - P Values
Level II Programming parameters can be adjusted to ne-tune
the conditioner's operation. The parameters are accessible
by pressing and holding the UP and DOWN buttons until the
controller displays a "P" value.
NOTE: The controller must be in the home position to
change settings. See Table for Level II parameters.
Typically the Level II parameters will not need to
be adjusted as the default settings accommodate
most applications. Contact your water treatment
professional before attempting any programming.
DescriptionRange
P9Units of Measure0-11(2)0 = US 1 = Metric
P10Clock Mode 0-31(2)
P11Service Interval0-9910Months
P12*
P13
P14Rell Rate1-7001(1)gpm x 100Used with salt amount to calculate rell time.
P15Draw Rate1-7001(1)gpm x 100Used with salt amount to calculate draw time.
P16Flow sensor select 1-414
P17
P18Tank in Service1-211Select the Tank in Service.
P19Cleaning Cycle Interval0-10016
*The controller will automatically adjust the Hardness Setting P8 when the sensors in the resin tank detect a hardness front passing. This
automatic adjustment to the hardness setting may result in the system passing hard water near the end of the service cycle if the resin tank
sensor placement setting P12 is wrong. The sensor placement setting P12 must be reduced to eliminate the problem. Reducing the Capacity
Setting P7 or increasing the Hardness setting P8 will only produce a temporary solution.
NOTE: (1) Default selected with initial setting value.
Resin Tank Sensor
Placement
Disable Resin Tank
Sensors
K-factor or Pulse
equivalent
(2) Facotry Default is "0" for North America units and "1" for World units.
60-01120% of Capacity
0-110
0.01-99.990.010.01
Minimum
Increments
DefaultUnitsNotes
0 = 12 hour clock: ow rate displayed
1 = 24 hour clock: ow rate displayed
2 = 12 hour clock; Time of Day displayed
3 = 24 hour clock; Time of Day displayed
0 = Dissabled. Number of days per month is
xed at 30.
Expressed as a percentage of resin bed capacity
remaining after lowest set of pins.
0 = Resin Tank Sensors Enabled
1 = Resin Tank Sensors Disabled
1 = 1" Autotrol turbine
2 = 2" Autotrol turbine
3 = User dened K-factor
4 = Fleck 3/4" Paddle
5 = Fleck 3/4" Turbine
6 = Fleck 1" Paddle
7 = Fleck 1"/1-1/2" Turbine
8 = Fleck 1-1/2" Paddle
9 = Meter Factor
K-factor P16 = 3;
Pulse Equivalent P16 = 9
Number of standard regeneration cycles
between cleaning regeneration cycles.
8
PROGRAMMING MODE continued
Level III Cycle Programming - C Values
Several Level III program parameters can be adjusted to
ne-tune valve operation for non-standard applications.
Typically these parameters will not need to be adjusted as
the default settings accommodate most applications. Contact
your Water Treatment Professional before attempting any
programming. The parameters are accessible by pressing and
holding the UP and SET buttons until the display shows a “C”
value.
NOTE: The controller must be in the treated water position
to change settings.
C#Description Range
C1*
C2
C3
C4Standard Fast Rinse0-2003Rinses residual regenerant from tank.
C5*
C13
C14
*Cannot be changed in Level III Cycle Programming.
Brine Draw0-200
Slow Rinse0-200See Notes
Standard Backwash0-207
Rell0-200See Notes
Cleaning Backwash0-20014
Cleaning Fast Rinse0-2006
Minimum
Increments
1 Min
Default SettingNotes
See Notes
Automatically calculated from resin volume
and salt dosage settings and draw rate.
Initial time automatically calculated to provide
two bed volumes of rinse.
Flow rate dictated by size of drain line ow
controller.
Automatically calculated from resin volume
and salt dosage settings and rell rate.
Control uses C13 in place of C3 when the
number of standard regenerations is more than
or equal to the cleaning cycle interval P19.
Control uses C14 in place of C4 when the
number of standard regenerations is more than
or equal to the cleaning cycle interval P19.
9
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