WattMaster WCC III User Manual part 13
13A. WCC III - MCD
Installation Guide
WCC III
13A. WCC III - MCD
Installation Guide
T ABLE OF CONTENTS
SECTION 13A: WCC III - MCD
INST ALLA TION GUIDE
WCC III System Requirements ...............13A-1
The WCC III – MCD Basic Operating
Conditions ...............................................13A-2
Uninterruptable Power Supply ...............................13A-2
MCD (Master Communications Device) ................13A-2
Software Updates .................................................. 13A-2
WCC III – MCD Internet Access ..............13A-3
Wall Mounting of the WCC III – MCD .......13A-4
System Setup ..........................................13A-6
WCC III - MCD Display .............................13A-7
The WCC III – MCD ................................13A-15
Using the MCD-Menu Program ...........................13A-16
BIOS Screen Setup Information for the
Advantech SBC Model PCI-6881
(V1.20 & V1.21) .....................................13A-23
WCCIII – MCD Linux Base System
Install ...................................................13A-25
The WCC III System RS-485
Communication Wiring .........................13A-12
WCC III - MCD Typical System Architecture .......13A-13
Initiating the System ............................13A-14
MCD System Files ...............................................13A-14
13. WCC III - MCD INSTALLATION GUIDE
System Requirements
SECTION 13A:
WCC III - MCD INST ALLA TION GUIDE
__________________________________________
WCC III System Requirements
To accomplish remote communications via the internet, the
following items are needed in addition to the WCC III system in
order to control the building mechanical systems. The WCC III
system is not to be used in any application where Fire/Life/Safety
is an issue.
WCC III – MCD System Requirements
(On-Site WCC III – MCD Computer):
• DSL or a Cable router/switch that connects to the
internet. Or, as an alternative, an internal jobsite
IP network that does not connect to the internet,
but when using this internal jobsite IP network, the
external internet Email of alarms from the WCC
III-MCD will not be possible. Also, external access
via the internet may not be possible. An ethernet
crossover cable is supplied for stand alone nonnetwork applications.
Front End Software Requirements
(Operator Console Software):
• A Microsoft Windows XP /Vista/Windows 7-based
computer.
• Minimum hardware specifi cation for the Microsoft
Windows XP / Vista based computer is a Pentium
IV running at 2.4 Giga Hertz with at least 1 GB
of RAM, and 10 GB of spare hard drive space. A
CDROM/DVD drive is also required for software
installation.
• WCC III software package – Provided on a
CDROM, or is available via a download on the
WCC Controls website: www.wcc-controls.com.
The installation CDROM contains the following
programs:
WCC III.exe (SS5021)
WCCUTILITY.exe (SS5023)
SCUSCR.exe (SS5026)
WCC3Trendlog.exe (SS5028)
TenantReport.exe (SS5025)
TenantOverride.exe* (SS5024)
WCC3Download.exe (SS5030)
WCC3Guest.exe (SS5022)
• A fi xed static IP address or a fi xed IP domain host
name from the ISP along with a provisioning sheet
that contains other pertinent IP setup information.
• Minimum hardware specifi cation for the Microsoft
Windows XP / Vista / 7 based computer is a
Pentium IV running at 2.4 Giga Hertz with at least
1 GB of RAM, and 10 GB of spare hard drive
space. A CDROM/DVD drive is also required for
software installation.
• Enabled port forwarding on the Firewall of the
router/switch. This is only if a fi rewall is used.
• An Email address that supports a SMTP
server for SENDING with a pop server for
RECEIVING Emails, and it must have “auth
login” authentication. TLS or SSL modes are not
supported. WattMaster Controls can provide an
Email address with these requirements.
• An Uninterruptible Power Supply (UPS) – 750-
Watt minimum
• A wall mounting surface is preferred.
• A dedicated 120VAC power circuit is required.
• WCC III Controls website: www.wcc-controls.com
• The CDROM part number (WattMaster Part #
DM1WC011-01X, were “X” = revision level)
• A DSL or Cable router/switch that connects to the
internet, or access to the internet via some other
method. Or, as an alternative, an internal jobsite
IP network that does not connect to the internet,
but when using this internal jobsite IP network, the
external internet Email of alarms from the WCC III
- MCD may not be possible.
* NOTE: The TenantOverride.exe program is also available
as a single program installation for the end users that are using
the simplistic graphical interface of the TenantOverride.exe
screen to locally turn on and off specifi c control points that are
applicable to the end user.
WCC III Technical Guide
13A-1
13. WCC III - MCD INSTALLATION GUIDE
Basic Operating Conditions
The WCC III – MCD Basic Operating
Conditions
The WCC III - MCD must be kept in a clean and dry area in the
building. The ambient temperature must be between 50 and 100 °F,
and the relative humidity must be kept between 0 and 90% (noncondensing). The interior components are cooled by ventilation
fans within the WCC III – MCD unit, and therefore the unit should
not be kept in tightly confi ned or enclosed areas. The WCC III -
MCD is primarily designed to mount on a wall with the supplied
brackets.
The WCC III – MCD computer requires 115 VAC power and must
remain powered at all times for proper operation and control. The
115 VAC power circuit must be separate and dedicated exclusively
to the WCC III – MCD computer.
A dedicated Network IP Address or Domain Name is required.
Uninterruptable Power Supply
The WCC III - MCD system is designed to automatically restart
after a power failure. However, the industrial computer which
acts as the WCC III Master Communications Device will not
automatically reboot unless the power is shut off cleanly and
then restored cleanly. During most power outages, the incoming
115 AC voltage could have great fl uctuations before the power
fi nally fails. In a like manner, brownouts will usually cause the
industrial computer to “lock-up.” That is to say, the screen will
continue to display on the monitor, but the cursor will not respond
to the keyboard commands. To prevent this “lock-up” issue from
happening to the WCC III – MCD, an Uninterruptible Power
Supply (UPS) is required on each and every WCC III – MCD
computer.
An Uninterruptible Power Supply (UPS) provides emergency
power to keep the WCC III Master Communications Device
(personal computer) on-line for several minutes after a primary
power failure. The UPS regulates the incoming power to the
computer and shuts the power off cleanly several seconds after the
power outage, or brownout. When the primary power is restored,
the UPS brings the MCD back on-line automatically. The WCC
III system does not lose any information since all of the programs
and user entered data are stored on either a disk in the MCD, on
fi rmware, or on battery backed memory in the satellite controllers.
MCD (Master Communications
Device)
The MCD has the following specifi cations:
• A PCI Slot type Single Board Computer in a wall
mounted case
• Processor - Pentium M processor running at 1.3
Ghz
• Memory – 1 GB SODIMM
• Hard Drive – Solid State 8 GB Hard Drive.
• 2 line by 20 character Dot Matrix LCD display
• Backplane – A passive 5 slot PCI backplane
• Required I/O
1 - External RS232 port (9 Pin connector)
2 - External USB ports
2 - Internal USB ports
1 - Ethernet Port
Software Updates
WCC III-MCD program updates will be made available using
USB “jump” drives and/or internet uploading.
NOTE: As of September 1, 2009 all WCC III - MCDs will
only be shipped with the Linux operating system installed.
Older Windows XP-based WCC III - MCDs should be
upgraded for any future support issues from WattMaster.
The Windows XP operating system is at the end of long
term support with Microsoft. Microsoft’s main issues are
with continuous updates, and the multitude of viruses that
are written for Windows XP are also of concern. The Linux
operating system software on the WCC III - MCD must be
maintained and updated periodically. WattMaster Controls,
Inc. can do these software updates and upgrades remotely
via the internet only if the WCC III - MCD is connected
to the internet. This is why internet access to the WCC
III - MCD is so important. Failure to keep the operating
system updated could result in a WCC III - MCD system
malfunction. WattMaster Controls, Inc. is not responsible for
a system failure that is so generated due to lack of upgrading
or updating because the end customer does not provide a
static IP connection for the WCC III - MCD to the internet for
WattMaster Controls to connect to.
13A-2
WCC III Technical Guide
13. WCC III - MCD INSTALLATION GUIDE
NOTE: For Windows users, the end users are responsible
for maintaining their system’s antivirus software. The
discontinued use or non-renewal of the antivirus software that
is furnished with the WCC III system may result in system
malfunction. WattMaster Controls, Inc. is not responsible for a
system failure so generated.
WCC III – MCD Internet Access
The most common question asked is: Why does the WCC III –
MCD computer need to have Internet access?
If WattMaster Controls factory assistance or troubleshooting is
required for a WCC III system, a representative from the factory
can access the system with a remote computer and view the same
WCC III Screens as the end user or contractor in the building. This
allows the end user or the contractor for the building installation to
talk to the factory representative while they are both viewing the
same screens.
The Emailing of important alarm notifi cations for up to 60 Email
Addresses is provided for from the WCC III – MCD.
The ability to send alarm notifi cation via a text message to a
cellular phone.
Secure Remote communications package (WCC III software) is
provided for FREE. A CD-ROM is supplied for installation.
World-wide, multiple remote connections (up to 255 simultaneous
connections possible)
On earlier versions, antivirus software is initially provided by
WattMaster Controls, with Norton antivirus software for a period
of 1 year. The customer must maintain the antivirus software after
this 1-year period. Later versions are shipped with Linux as the
operating system and do not require anti-virus software.
The ability for internet based tenant override requires internet
access.
WCC III - MCD Internet Access
Custom remote WCC III system programming or analyzing of the
existing WCC III program is also available for a nominal charge.
Some cable modem devices may incorporate a router along with
the cable modem functionality, to provide the LAN with its own IP
network addressing. From a data forwarding and network topology
perspective, this router functionality is typically kept distinct from
the cable modem functionality (at least logically) even though
the two may share a single enclosure and appear as one unit. So,
the cable modem function will have its own IP address and MAC
address as will the router.
WCC III – MCD Cable Modem/Router
T echnical Considerations
The WCC III-MCD uses internet access to e-mail alarms and to
provide remote IP access for multiple remote WCC III operator
programs.
The DSL / Cable modem USB connection should not be connected
to any of the USB ports on the WCC III – MCD. The DSL / Cable
modem Ethernet connection should only be connected to the
Ethernet port on the WCC III – MCD if the DSL / Cable modem
has a built-in internal router with Ethernet switch.
The use of a DSL / Cable modem with an external router that is
then connected to the WCC III - MCD is also a recommended way
to connect the internet to the WCC III – MCD. The use of only a
plain DSL / Cable modem without an internal router with a built-in
switch is not currently recommended by WattMaster Controls.
It is recommended that the WCC III-MCD computer be connected
to the internet via a high-speed cable modem or NAT enabled
router.
This is best accomplished by what is called Port Forwarding (also
sometimes referred to as tunneling) and is the act of forwarding a
network port (located External on the internet) to another network
node (located Internal on the LAN). This technique can allow an
external user (The WCC III program) to reach a port that is on
a private LAN (Local Area Network) IP address (The WCC III MCD) from the outside via a NAT enabled router. This external
port number that is used for the WCC III – MCD computer is port
39289.
Figure 1: Typical small business type routers—a Broadband Firewall Router, and a Cable/DSL VPN Router
WCC III Technical Guide
13A-3
13. WCC III - MCD INSTALLATION GUIDE
WCC III - MCD Internet Access
In a typical WCC III - MCD networking setup, internet access
is through a DSL or Cable modem. This modem may then be
connected to a router with a built in switch, (or typically the router
with switch is also built-in to the modem) which is then connected
to the internal LAN of networked computers by Ethernet cabling.
The NAT enabled router is the only device that the Internet sees
as it holds the public IP address. On the other hand, the WCC III
– MCD, located behind the NAT enabled router, is invisible to the
Internet as it holds a local IP address on the NAT enabled router.
Port forwarding is necessary in the NAT enabled router because
computers that are running the WCC III program will send
information that is directed to the public IP address and the NAT
enabled router needs to know where to send and then redirect that
information to the WCC III – MCD.
Supported Networks
Only IP-based networks are currently supported by the WCC
III system. The slower the network, the slower the data returned
from the WCC III - MCD will be displayed, and the faster speed
is always better.
Also, network “hub” devices are not recommended because “hub”
devices increase the chances of dropped data packets. A 10/100
base T network switch is the recommended connection to the
WCC III - MCD device.
5. Setup and maintenance of e-mail accounts would be easier,
because they would be automatically provided by the Internet
Service Provider.
Wall Mounting of the WCC III – MCD
It is strongly suggested that the WCC III – MCD is mounted on the
wall. General guidelines are as follows:
Always install the supplied six screws for the two supplied wall
mounting brackets for the WCC III – MCD Computer as shown
in Figure 2. Be sure to tighten the six screws so that they do not
loosen over time.
Benefi ts of Using a Separate DSL /
Cable Modem Internet connection for
the WCC III-MCD
1. It provides a layer of network isolation. A connection to the
building’s internal computer network may not be desirable to the IT
department. If the WCC III – MCD is connected to the building’s
internal computer network an additional fi rewall into the building’s
internal computer network may be required.
2. A dedicated high speed internet connection is a faster connection.
WCC III displayed data will be displayed quicker and updated
faster.
3. Network outages should be less frequent, due to the fact that
there is no overhead of a pre-existing internal computer network.
A pre-existing internal computer network will always require
periodic “downing of the network servers” to do maintenance
work to the existing computer network regardless of having the
WCC III-MCD connected to the pre-existing internal computer
network.
4. The need for having an onsite IT person to setup, and then
administer the WCC III-MCD will be reduced.
Figure 2: Installing the six screws for the two wall
mounting brackets of the WCC III – MCD Computer
Do not mount the WCC III – MCD computer straight into the
drywall. The use of a ¾-inch plywood “Backer Plate Board” is
required. You may want to paint this plywood “Backer Plate
Board” to match the color of the wall before mounting to the wall.
See Figure 3 for further application.
Backer Plate Mounting Notes:
Use correct type of wall mounting anchors for mounting on a
concrete wall for the mounting of the “Backer Plate Board” if and
when mounting the Backer Plate Board to a concrete wall. Use
at least 2-inch dry wall type screws if mounting the Backer Plate
Board to a “Dry-Wall” type wall. Mount the “Backer Plate Board”
so that the screws that are holding the “Backer Plate Board” are on
the 16-inch centers of the wall studs where applicable.
13A-4
WCC III Technical Guide
13. WCC III - MCD INSTALLATION GUIDE
Mount the WCC III - MCD 4-½ to 5-½ feet off of the ground on a
suitable wall, in an air conditioned space. This area should not have
any radio transmitting or telephone switching gear in the space, or
near the space, or located on the back side of the adjacent wall.
Do not block the airfl ow vents that are coming out of the WCC III-
MCD. Do not apply paint to the WCC III-MCD enclosure. Do not
cover the WCC III-MCD with any protective plastic while painting
with the WCC III-MCD turned on. The UPS battery backup unit
should be located within 3 or 4 feet of this WCC III – MCD.
Wall Mounting of the WCC III - MCD
Front view with wall mounting brackets
Wall Mounting of the WCC III - MCD
Use 3/4 inch plywood for the backer plate board
(supplied by others)
Figure 3: Wall mounting instructions for the WCC III – MCD
WCC III Technical Guide
13A-5
13. WCC III - MCD INSTALLATION GUIDE
WCC III - MCD Internet Access
System Setup
You must follow the directions in the order they are given.
Set-Up Cable Modem/Router
The WCC III-MCD uses internet access to e-mail alarms and
to provide remote access for multiple remote WCC III operator
programs. It is recommended that the WCC III-MCD computer be
connected to the internet via a high-speed cable modem router.
Step 1: You will need a high-speed cable or DSL modem/router
that is NAT enabled and it must be setup by the ISP, or by IT
(Information Technology) knowledgeable personnel, and it must
also be connected to the Internet.
Step 2: The following items are needed from your ISP (Internet
Service Provider) in order to set up the Cable / DSL modem/router
for stand alone internet access. The ISP should have already
supplied a sheet of paper that has this important information on it.
WCC III-MCD IP Address: _______._______._______._______
WCC III-MCD Subnet Mask: _______._______._______.______
WCC III-MCD Default Gateway: _______.______.______._____
The default IP addresses that the WCC III – MCD is shipped with
are:
WCC III-MCD IP Address: 192.168.100.100
WCC III-MCD Subnet Mask: 255.255.255.0
WCC III-MCD Default Gateway: 192.168.100.1
WCC III-MCD Preferred DNS Server: 208.67.222.222
WCC III-MCD Alternate DNS Server: 208.67.220.220
WCC III-MCD Preferred DNS Server:
_________._________.________._______
WCC III-MCD Alternate DNS Server:
_________._________.________._______
13A-6
WCC III Technical Guide
WCC III - MCD Display
13. WCC III - MCD INSTALLATION GUIDE
WCCIII - MCD Local 2 by 20 Line Display
WCC III - MCD Front View
Crystalfontz
POWER H.D.D RESET
Crystalfontz 631
HW v2.0 FW v2.0
Crystalfontz
HeartBeat
Location
Button Message
Area
| Hold
| Rotate
"UP"
Button
"DOWN"
Button
"SELECT"
"HOLD"
"ROTATE"
Button
"MENU"
Button
The LCD Display Buttons
There are four buttons on the front of the LCD display on the WCC
III - MCD.
The Upper Left button is the “UP” menu navigation button.
The Lower Left button is the “DOWN” menu navigation button.
The Upper Right button works as a “SELECT” button under the
MENU option or else it operates as a “HOLD” or “ROTATE”
button for the information screens.
The WCC III – MCD now has a 2 line by 20 character dot matrix
liquid crystal display. This LCD displays the following information:
IP ADDRESS, MCD UPTIME, RX, TX, Down, Up, User %,
System %, Nice %, Idle %.
This display is very helpful to determine if the WCC III – MCD is
functioning correctly.
WCC III Technical Guide
Also the “BUTTON MESSAGE” area will momentarily display
either “HOLD” or “ROTATE” when the Upper Right button is
depressed.
The Lower Right button is the “MENU” button. It also serves as
a “HOME” button to return to the main menu when in any of the
sub-menus.
13A-7
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