Waters Xevo G2-XS QTof Overview And Maintenance Manual

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Waters Xevo G2-XS QTof
Overview and Maintenance Guide
715004496/Revision B
Copyright © Waters Corporation 2015
All rights reserved
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General Information
© 2014 – 2015 WATERS CORPORATION. PRINTED IN THE UNITED STATES OF AMERICA AND IN IRELAND. ALL RIGHTS RESERVED. THIS DOCUMENT OR PARTS THEREOF MAY NOT BE REPRODUCED IN ANY FORM WITHOUT THE WRITTEN PERMISSION OF THE PUBLISHER.
The information in this document is subject to change without notice and should not be construed as a commitment by Waters Corporation. Waters Corporation assumes no responsibility for any errors that may appear in this document. This document is believed to be complete and accurate at the time of publication. In no event shall Waters Corporation be liable for incidental or consequential damages in connection with, or arising from, its use. For the most recent revision of this document, consult the Waters Web site (waters.com).

Trademarks

Waters, “THE SCIENCE OF WHAT’S POSSIBLE.”, ACQUITY, ACQUITY UPC
UNIFI, UPLC, Waters Quality Parts, and Xevo are registered trademarks of Waters Corporation, and iKey, IntelliStart, ionKey, ionKey/MS, IonSABRE, LockSpray, NanoFlow, NanoLockSpray, OpenLynx, pDRE, StepWave, TargetLynx, and ZSpray are trademarks of Waters Corporation.
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, ACQUITY UPLC, Connections INSIGHT, ESCi, MassLynx,
LEYBONOL is a registered trademark of Oerlikon Leybold Vacuum GmbH. POZIDRIV is a registered trademark of Phillips Screw Company, Inc. Swagelok is a registered trademark of Swagelok Company. Tygon is a registered trademark of Saint-Gobain Performance Plastics Corp. Viton is a registered trademark of E. I. du Pont de Nemours and Company. Windows is a registered trademark of Microsoft Corporation in the United
States and/or other countries. Xylan is a registered trademark of Whitford Corporation. PEEK is a trademark of Victrex plc. Super Flangeless and SealTight are trademarks of Upchurch Scientific, Inc.
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TaperTip is a trademark of New Objective, Inc. Valco is a trademark of Valco Instruments, Inc. Other registered trademarks or trademarks are the sole property of their
owners.

Customer comments

Waters’ Technical Communications organization invites you to report any errors that you encounter in this document or to suggest ideas for otherwise improving it. Help us better understand what you expect from our documentation so that we can continuously improve its accuracy and usability.
We seriously consider every customer comment we receive. You can reach us at tech_comm@waters.com.

Contacting Waters

Contact Waters with enhancement requests or technical questions regarding the use, transportation, removal, or disposal of any Waters product. You can reach us via the Internet, telephone, or conventional mail.
Waters contact information:
Contacting medium Information
Internet The Waters Web site includes contact
Telephone and fax From the USA or Canada, phone
Conventional mail Waters Corporation
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information for Waters locations worldwide. Visit www.waters.com.
800 252-4752, or fax 508 872 1990. For other locations worldwide, phone and fax
numbers appear in the Waters Web site.
34 Maple Street Milford, MA 01757 USA
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Safety considerations

Some reagents and samples used with Waters instruments and devices can pose chemical, biological, or radiological hazards (or any combination thereof). You must know the potentially hazardous effects of all substances you work with. Always follow Good Laboratory Practice, and consult your organization’s standard operating procedures.

Safety hazard symbol notice

Documentation needs to be consulted in all cases where the symbol is used to find out the nature of the potential hazard and any actions which have to be taken.

Considerations specific to the Xevo G2-XS QTof

Solvent leakage hazard
The source exhaust system is designed to be robust and leak-tight. Waters recommends you perform a hazard analysis assuming a maximum leak into the laboratory atmosphere of 10% LC eluate.
Warning:
• To confirm the integrity of the source exhaust system, renew the source O-rings at intervals not exceeding one year.
• To avoid chemical degradation of the source O-rings, which can withstand exposure only to certain solvents (see page 305), determine whether any solvents you use that are not listed are chemically compatible with the composition of the O-rings.
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Spilled solvents hazard
Prohibited: To avoid injury or equipment damage caused by spilled
solvent, do not place reservoir bottles on top of the instrument or on its front ledge, unless in the bottle tray provided.
Flammable solvents hazard
Warning: To prevent ignition of flammable solvent vapors in the
enclosed space of a mass spectrometer’s ion source, ensure that nitrogen flows continuously through the source. The nitrogen supply pressure must not fall below 400 kPa (4.0 bar, 60 psi) during an analysis requiring the use of flammable solvents. Also a gas-fail device must be installed, to interrupt the flow of LC solvent should the nitrogen supply fail.
When using flammable solvents, ensure that a stream of nitrogen continuously flushes the instrument’s source, and the nitrogen supply pressure remains above 400 kPa (4.0 bar, 60 psi). You must also install a gas-fail device that interrupts the solvent flowing from the LC system in the event the supply of nitrogen fails.
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High temperature hazard
Source ion block assembly
Warning: The source ion block, located behind the source enclosure
assembly, can become hot. To avoid burn injuries, ensure the source heater is turned off and the ion block is cool before performing maintenance on these components.
Mass spectrometer high temperature hazard:
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High voltage hazard
Warning:
• To avoid electric shock, do not remove the mass spectrometer’s protective panels. The components they cover are not user-serviceable.
• To avoid nonlethal electric shock when the instrument is in Operate mode, avoid touching the areas marked with the high voltage warning symbol. To touch those areas, first put the instrument in Standby mode.
Hazards associated with removing an instrument from service
Warning: To avoid personal contamination with biohazards,
toxic materials, and corrosive materials, wear chemical-resistant gloves during all phases of instrument decontamination.
Warning: To avoid puncture injuries, handle syringes, fused silica lines,
and borosilicate tips with extreme care.
When you remove the instrument from use to repair or dispose of it, you must decontaminate all of its vacuum areas. These are the areas in which you can expect to encounter the highest levels of contamination:
Source interior
Waste tubing
Exhaust system
Rotary pump oil (where applicable)
The need to decontaminate other vacuum areas of the instrument depends on the kinds of samples the instrument analyzed and their levels of concentration. Do not dispose of the instrument or return it to Waters for repair until the authority responsible for approving its removal from the premises specifies the extent of decontamination required and the level of residual contamination permissible. That authority must also prescribe the method of decontamination to be used and the appropriate protection for personnel undertaking the decontamination process.
You must handle items such as syringes, fused silica lines, and borosilicate tips used to carry sample into the source area in accordance with laboratory
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procedures for contaminated vessels and sharps. To avoid contamination by carcinogens, toxic substances, or biohazards, you must wear chemical-resistant gloves when handling or disposing of used oil.
Bottle placement prohibition
Prohibited: To avoid injury from electric shock or fire, and to prevent
damage to the workstation and ancillary equipment, do not place objects filled with liquid—such as solvent bottles—on these items, or expose them to dripping or splashing liquids.
Notice: To prevent spillages, do not lift the bottle tray while it is full of
bottles.

FCC radiation emissions notice

Changes or modifications not expressly approved by the party responsible for compliance, could void the users authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Electrical power safety notice

Position the instrument and ancillary equipment in positions where it is easy to reach and disconnect the power cable from the instrument’s rear panel.

Safety advisories

Consult Appendix A for a comprehensive list of warning advisories and notices.
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Operating the Xevo G2-XS QTof

When operating the Xevo® G2-XS QTof, follow standard quality-control (QC) procedures and the guidelines presented in this section.

Applicable symbols

Symbol Definition
Manufacturer
Date of manufacture
Authorized representative of the European Community
Confirms that a manufactured product complies with all applicable European Community directives
Australia EMC compliant
or
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Confirms that a manufactured product complies with all applicable United States and Canadian safety requirements
Consult instructions for use
Alternating current
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Symbol Definition
5()

Audience and purpose

This guide is intended for operators of varying levels of experience. It provides an overview of the instrument, and explains how to prepare it, change its modes of operation, and maintain it.
Electrical and electronic equipment with this symbol may contain hazardous substances and should not be disposed of as general waste.
For compliance with the Waste Electrical and Electronic Equipment Directive (WEEE) 2012/19/EU, contact Waters Corporation for the correct disposal and recycling instructions.
Serial number
Part number catalog number

Intended use of the Xevo G2-XS QTof

Waters designed the orthogonal acceleration, time-of-flight Xevo G2-XS QTof for use as a research tool to deliver authenticated mass measurement. The Xevo G2-XS QTof is for research use only and is not intended for use in diagnostic applications.

Calibrating

To calibrate LC systems, follow acceptable calibration methods using at least five standards to generate a standard curve. The concentration range for standards should cover the entire range of QC samples, typical specimens, and atypical specimens.
To calibrate the Xevo G2-XS QTof, consult the instrument’s online Help system.
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Quality control

Routinely run three QC samples that represent subnormal, normal, and above-normal levels of a compound. If sample trays are the same or very similar, vary the location of the QC samples in the trays. Ensure that QC sample results fall within an acceptable range, and evaluate precision from day to day and run to run. Data collected when QC samples are out of range might not be valid. Do not report these data until you are certain that the instrument performs satisfactorily.
When analyzing samples from a complex matrix such as soil, tissue, serum/plasma, whole blood, and other sources, note that the matrix components can adversely affect LC/MS results, enhancing or suppressing ionization. To minimize these matrix effects, adopt the following measures:
Prior to the instrumental analysis, use appropriate sample pretreatment such as protein precipitation, liquid/liquid extraction (LLE), or solid phase extraction (SPE) to remove matrix interferences.
Whenever possible, verify method accuracy and precision using matrix-matched calibrators and QC samples.
Use one or more internal standard compounds, preferably isotopically labeled analytes.

Equipment misuse notice

If the equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired.
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EMC considerations

Canada spectrum management emissions notice

This class A digital product apparatus complies with Canadian ICES-001. Cet appareil numérique de la classe A est conforme à la norme NMB-001.

ISM Classification: ISM Group 1 Class A

This classification has been assigned in accordance with CISPR 11 Industrial Scientific and Medical, (ISM) instrument requirements. Group 1 products apply to intentionally generated and/or used conductively coupled radio-frequency energy that is necessary for the internal functioning of the equipment. Class A products are suitable for use in all establishments other than residential locations and those directly connected to a low voltage power supply network supplying a building for domestic purposes.
There may be potential difficulties in ensuring electromagnetic compatibility in other environments due to conducted as well as radiated disturbances.
Do not use the equipment in close proximity to sources of strong electromagnetic radiation (for example, unshielded intentional RF sources), as these may interfere with the equipment’s proper operation.
This equipment complies with the emission and immunity requirements described in the relevant parts of IEC/EN 61326: Electrical equipment for
measurement, control and laboratory use — EMC requirements.
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EC authorized representative

Waters Corporation Stamford Avenue Altrincham Road Wilmslow SK9 4AX UK
Telephone: +44-161-946-2400 Fax: +44-161-946-2480 Contact: Quality manager
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Table of Contents

General Information .................................................................................... iii
Copyright notice .................................................................................................. iii
Trademarks ........................................................................................................... iii
Customer comments ............................................................................................ iv
Contacting Waters ............................................................................................... iv
Safety considerations ........................................................................................... v
Safety hazard symbol notice................................................................................ v
Considerations specific to the Xevo G2-XS QTof................................................ v
FCC radiation emissions notice ......................................................................... ix
Electrical power safety notice ............................................................................ ix
Safety advisories................................................................................................. ix
Operating the Xevo G2-XS QTof ........................................................................ x
Applicable symbols .............................................................................................. x
Audience and purpose......................................................................................... xi
Intended use of the Xevo G2-XS QTof ............................................................... xi
Calibrating .......................................................................................................... xi
Quality control .................................................................................................. xii
Equipment misuse notice ................................................................................. xii
EMC considerations ......................................................................................... xiii
Canada spectrum management emissions notice .......................................... xiii
ISM Classification: ISM Group 1 Class A ...................................................... xiii
EC authorized representative ......................................................................... xiv
1 Waters Xevo G2-XS QTof Overview ..................................................... 23
Waters Xevo G2-XS QTof .................................................................................. 24
IntelliStart technology....................................................................................... 25
ACQUITY Xevo G2-XS QTof UPLC/MS systems............................................. 26
Software and data system ................................................................................. 29
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LockSpray source and ionization modes ..................................................... 31
Electrospray ionization (ESI)............................................................................ 32
Atmospheric pressure chemical ionization (APCI) .......................................... 32
Combined electrospray/atmospheric pressure chemical ionization (ESCi) .... 33
Atmospheric solids analysis probe (ASAP)....................................................... 33
NanoLockSpray source and ionization modes ........................................... 34
Combined APPI/APCI source .......................................................................... 36
Atmospheric pressure gas chromotography (APGC) source ................... 36
ionKey source ..................................................................................................... 37
IntelliStart Fluidics system ............................................................................. 38
IntelliStart Fluidics system physical layout .................................................... 39
System operation ............................................................................................... 40
Ion optics .............................................................................................................. 41
Leak sensors ........................................................................................................ 43
Vacuum system ................................................................................................... 43
2 Preparing the Mass Spectrometer for Operation ............................ 45
Starting the mass spectrometer ..................................................................... 46
Verifying the instrument’s state of readiness .................................................. 48
Monitoring the mass spectrometer LEDs......................................................... 48
Calibration ......................................................................................................... 48
Flow rates for the Xevo G2-XS QTof system .................................................... 49
Preparing the IntelliStart Fluidics system .................................................. 49
Installing the reservoir bottles.......................................................................... 49
Adjusting the solvent delivery tube positions .................................................. 52
Purging the pump .............................................................................................. 53
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Rebooting the mass spectrometer .................................................................. 53
Leaving the mass spectrometer ready for operation ................................ 54
Emergency shutdown of the mass spectrometer ........................................ 54
3 Configuring the LockSpray Source .................................................... 55
Configuring the LockSpray source ................................................................ 56
Configuring for ESI mode ................................................................................ 57
Installing the ESI probe .................................................................................... 57
Removing the ESI probe.................................................................................... 61
Configuring for APCI mode ............................................................................. 62
Installing the IonSABRE II probe .................................................................... 62
Removing the IonSABRE II probe .................................................................... 65
Configuring for ESCi mode ............................................................................. 66
Optimizing the ESI probe for ESCi operation.................................................. 66
4 Configuring the NanoLockSpray Source .......................................... 67
Overview of the NanoLockSpray source ...................................................... 68
Sample sprayer .................................................................................................. 69
LockSpray sprayer............................................................................................. 69
NanoFlow gas supply......................................................................................... 70
Purge gas............................................................................................................ 70
Sprayer platform adjuster assembly................................................................. 70
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Selecting and configuring the NanoLockSpray source ............................ 71
Deploying the sprayer platform adjuster assembly .................................. 72
Adjusting the sprayer tip position ................................................................. 73
Setting up the camera ....................................................................................... 74
Optional glass-capillary sprayer .................................................................... 75
5 Installing and removing the ionKey source ..................................... 77
Installing the ionKey source ........................................................................... 78
Installing ionKey source software ................................................................. 87
Installing the camera in the ionKey source ................................................ 87
Removing the ionKey source .......................................................................... 88
6 Maintenance Procedures ...................................................................... 91
Maintenance schedule ...................................................................................... 93
Spare parts .......................................................................................................... 95
Troubleshooting with Connections INSIGHT ............................................. 96
Safety and handling .......................................................................................... 97
Preparing the instrument for working on the source .............................. 99
Removing and refitting the source enclosure ........................................... 100
Removing the source enclosure from the instrument.................................... 100
Fitting the source enclosure to the instrument.............................................. 102
Installing and removing the corona pin ..................................................... 103
Installing the corona pin in the source........................................................... 103
Removing the corona pin from the source ...................................................... 106
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Operating the source isolation valve .......................................................... 107
Removing O-rings and seals .......................................................................... 110
Cleaning the instrument case ....................................................................... 111
Emptying the nitrogen exhaust-trap bottle ............................................... 112
Maintaining the roughing pump .................................................................. 115
Maintaining the Oerlikon Leybold oil-filled roughing pump ................ 115
Gas ballasting the Oerlikon Leybold roughing pump.................................... 116
Inspecting the roughing pump oil level .......................................................... 117
Adding oil to the roughing pump .................................................................... 117
Replacing the roughing pump’s oil and oil demister elements...................... 120
Cleaning the source components ................................................................. 127
Cleaning the sampling cone assembly ........................................................ 128
Removing the sampling cone assembly from the source ............................... 128
Disassembling the sampling cone assembly................................................... 130
Cleaning the sample cone and cone gas nozzle .............................................. 133
Assembling the sampling cone assembly........................................................ 135
Fitting the sampling cone assembly to the source ......................................... 136
Cleaning the ion block assembly .................................................................. 138
Removing the ion block assembly from the source assembly........................ 138
Disassembling the source ion block assembly................................................ 141
Cleaning the ion block components ................................................................ 147
Assembling the source ion block assembly..................................................... 149
Fitting the ion block assembly to the source assembly.................................. 151
Cleaning the StepWave ion guide assembly .............................................. 152
Handling the StepWave ion guide assembly.................................................. 152
Removing the ion block support from the source assembly........................... 152
Removing the StepWave assembly from the source assembly...................... 154
Disassembling the StepWave ion guide assembly ......................................... 158
Cleaning the StepWave ion guide assembly................................................... 161
Assembling the StepWave ion guide assembly .............................................. 165
Fitting the StepWave assembly to the source assembly................................ 167
Fitting the ion block support to the source..................................................... 170
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Replacing the ESI probe tip and gasket ..................................................... 171
Removing the ESI probe tip and gasket ......................................................... 171
Fitting the ESI probe tip and gasket.............................................................. 174
Replacing the ESI probe sample capillary ................................................ 175
Removing the existing capillary...................................................................... 175
Installing the new capillary ............................................................................ 180
Cleaning the IonSABRE II probe tip ........................................................... 184
Replacing the IonSABRE II probe sample capillary ............................... 184
Removing the existing capillary...................................................................... 184
Installing the new capillary ............................................................................ 187
Replacing the LockSpray reference probe capillary .............................. 191
Removing the existing capillary...................................................................... 191
Installing the new capillary ............................................................................ 194
Replacing the NanoLockSpray reference-probe TaperTip emitter or
capillary ...................................................................................................... 197
Removing the NanoLockSpray reference probe ............................................. 197
Installing the new TaperTip emitter and capillary ....................................... 199
Replacing the ionKey reference-probe capillary ..................................... 202
Removing the ionKey reference probe ............................................................ 202
Installing the new TaperTip emitter and capillary ....................................... 204
Cleaning or replacing the corona pin ......................................................... 207
Replacing the IonSABRE II probe heater .................................................. 208
Removing the IonSABRE II probe heater ...................................................... 208
Fitting the new IonSABRE II probe heater.................................................... 210
Replacing the ion block source heater ....................................................... 211
Replacing the LockSpray source’s assembly seals .................................. 215
Removing the probe adjuster assembly probe and source
enclosure seals ........................................................................................... 215
Fitting the new source enclosure and probe adjuster assembly
probe seals.................................................................................................. 217
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Replacing the mass spectrometer’s air filters ........................................... 219
Replacing the air filter inside the front door.................................................. 219
Replacing the air filters on the sides of the instrument................................ 221
Replacing the IntelliStart Fluidics tubing ................................................ 223
Replacing IntelliStart Fluidics tubing (Standard configuration) ........ 224
Removing the IntelliStart Fluidics tubing ..................................................... 225
Plumbing the IntelliStart Fluidics LockSpray system .................................. 226
Plumbing the IntelliStart Fluidics sample delivery system.......................... 235
Plumbing the sample fluidics delivery system for NanoLockSpray
operation ..................................................................................................... 241
Replacing the fluid lines of the ionKey source ......................................... 249
Removing a fluid line....................................................................................... 250
Installing a fluid line ....................................................................................... 252
Cleaning the ionKey source and connectors ............................................. 254
A Safety Advisories .................................................................................. 257
Warning symbols .............................................................................................. 258
Specific warnings ............................................................................................. 259
Notices ................................................................................................................ 262
Prohibition symbol .......................................................................................... 262
Warnings that apply to all Waters instruments and devices ................. 263
Warnings that address the replacing of fuses ........................................... 268
Electrical and handling symbols .................................................................. 270
Electrical symbols ............................................................................................ 270
Handling symbols ............................................................................................ 271
B External Connections .......................................................................... 273
Mass spectrometer: external wiring and vacuum connections ............ 274
Connecting the Oerlikon Leybold oil-filled roughing pump ................. 275
Making the electrical connections to the Oerlikon Leybold oil-filled roughing
pump........................................................................................................... 279
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Connecting the Edwards oil-free roughing pump ................................... 280
Making the electrical connections to the Edwards oil-free roughing pump . 283
Connecting to the nitrogen gas supply ....................................................... 284
Connecting to the collision cell gas supply ............................................... 285
Connecting the nitrogen exhaust line ........................................................ 286
Connecting liquid waste lines ....................................................................... 288
Connecting the workstation (systems with no ACQUITY LC) .............. 291
Connecting Ethernet cables (systems with ACQUITY LC) .................... 292
Input/output signal connectors .................................................................... 292
Signal connections ........................................................................................... 295
Connecting the contact-closure cable to an ACQUITY LC ..................... 298
Connecting to the electricity source ........................................................... 300
Connecting the camera for the NanoLockSpray source or
ionKey source ............................................................................................ 301
Installing the camera driver software ............................................................ 301
C Materials of Construction and Compatible Solvents ................... 303
Preventing contamination ............................................................................. 303
Items exposed to solvent ................................................................................ 304
Solvents used to prepare mobile phases .................................................... 305
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1 Waters Xevo G2-XS QTof
Overview
This chapter describes the instrument, including its controls, sources, and IntelliStart™ Fluidics system.
Contents:
Topic Page
Waters Xevo G2-XS QTof................................................................. 24
LockSpray source and ionization modes......................................... 31
NanoLockSpray source and ionization modes................................ 34
Combined APPI/APCI source .......................................................... 36
Atmospheric pressure gas chromotography (APGC) source.......... 36
ionKey source ................................................................................... 37
IntelliStart Fluidics system............................................................. 38
Ion optics .......................................................................................... 41
Leak sensors..................................................................................... 43
Vacuum system ................................................................................ 43
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1 Waters Xevo G2-XS QTof Overview

Waters Xevo G2-XS QTof

The Xevo® G2-XS QTof Mass Spectrometry (MS) system is a hybrid, quadrupole, orthogonal acceleration, time-of-flight (Tof) mass spectrometer
operated by Waters One of the following high-performance, ZSpray™, dual-orthogonal, API
sources is fitted as standard equipment:
•LockSpray (ESI/APCI/ESCi) source, which combines these ionization modes:
–ESI (see page 32) –APCI (see page 32)
–ESCi
NanoLockSpray™ ESI source, (see page 34).
The following optional sources are compatible with the Xevo G2-XS QTof:
Combined APPI/APCI source (see page 36, and the Waters APPI Source Operator’s Guide Supplement, part number 71500137602).
®
informatics software.
®
(combines ESI and APCI) (see page 33)
Atmospheric Solids Analysis Probe (ASAP) (see page 33, and the Atmospheric Solids Analysis Probe Operator’s Guide Supplement, part number 715002034).
Atmospheric Pressure Gas Chromatography (APGC) source (see
page 36, and the Atmospheric Pressure GC Operator’s Guide
Supplement, part number 715001804).
ionKey™ source (see page 37, and the ionKey/MS System Guide, part number 715004028).
Note: Available source options can vary, depending on the software you use to
operate the Xevo G2-XS QTof. Refer to the MassLynx
®
or UNIFI® online Help
for more information about supported sources. For instrument specifications, consult the Waters Xevo G2-XS QTof/Tof Site
Preparation Guide (part number 715003608).
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IntelliStart technology

IntelliStart technology monitors instrument performance and reports when it is ready for use.
The console software automatically mass calibrates the mass spectrometer and displays performance readbacks to enable simplified setup of the system for use in routine analytical and open access applications.
The IntelliStart Fluidics delivers sample directly to the MS probe from the LC column or from three integral reservoirs. The reservoirs can also deliver sample through direct or combined infusion so that you can optimize instrument performance at analytical flow rates. An additional reservoir contains solvent for the automated flushing of the solvent delivery system.
Waters Xevo G2-XS QTof
1
system is built into the mass spectrometer. It
1. In Waters documents, the term “fluidics” refers to the IntelliStart Fluidics system, the instrument’s onboard system that delivers sample and solvent to the probe of the mass spectrometer. It can also denote plumbing components and fluid pathways within and between system modules.
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1 Waters Xevo G2-XS QTof Overview

ACQUITY Xevo G2-XS QTof UPLC/MS systems

The Waters Xevo G2-XS QTof is compatible with the following systems:
ACQUITY UPLC
ACQUITY UPLC H-Class, and H-Class Bio
ACQUITY UPLC I-Class
ACQUITY UPLC M-Class
ACQUITY UPC
If you do not use one of these systems, refer to the documentation specific to your LC system.
The ACQUITY
®
Xevo G2-XS QTof UPLC®/MS system includes an ACQUITY UPLC system, and the Waters Xevo G2-XS QTof fitted with either the LockSpray ESI/APCI/ESCi source, or the NanoLockSpray source (with ACQUITY UPLC M-Class only).
The ionKey/MS™ system includes an ACQUITY UPLC M-Class system, and the Waters Xevo G2-XS QTof fitted with the ionKey source.
®
ACQUITY UPLC system
The ACQUITY UPLC system includes a binary or quaternary solvent manager, sample manager, column heater, sample organizer, detectors, and a specialized ACQUITY UPLC column. Waters informatics software controls the system.
For further information, see the relevant ACQUITY UPLC system operator’s guide or system guide, and Controlling Contamination in UPLC/MS and HPLC/MS Systems (part number 715001307). You can find the latter document on http://www.waters.com; click Services & Support > Support.
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Waters ACQUITY Xevo G2-XS QTof UPLC/MS system:
Sample organizer (optional)
Solvent tray
Xevo G2-XS QTof
Sample manager
Binary solvent manager
Access door to the fluidics pumps
High voltage connector for the ESI probe
Probe
Source interface sliding door
LockSpray source enclosure
Access door to the fluidics valves
Column heater
Waters Xevo G2-XS QTof
Note: An ACQUITY UPLC I-Class system is illustrated. See page 26 for
information about other ACQUITY UPLC systems supported by the Xevo G2-XS QTof.
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1 Waters Xevo G2-XS QTof Overview
Solvent tray
Trap valve manager
Xevo G2-XS QTof
µSample manager
-fixed loop
Access door to the fluidics pumps
Access door to the fluidics valves
Source interface sliding door
NanoLockSpray source enclosure
µBinary solvent manager
ACQUITY UPLC M-Class system
The ACQUITY UPLC M-Class system includes a binary solvent manager, auxiliary solvent manager, sample manager, column heater, sample organizer, detectors, and a specialized ACQUITY UPLC M-Class column. Waters informatics software controls the system.
For further information, see the ACQUITY UPLC M-Class System Guide (part number 715003588) and Controlling Contamination in UPLC/MS and HPLC/MS Systems (part number 715001307). You can find the latter document on http://www.waters.com; click Services & Support > Support.
Waters ACQUITY M-Class Xevo G2-XS QTof UPLC/MS system:
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Software and data system

You can use MassLynx software or UNIFI software to control the mass spectrometer.
Both MassLynx software and UNIFI software enable these major operations:
Configuring the system
Creating LC, MS, and MS/MS methods that define operating parameters for a run
Using IntelliStart software to automatically tune and mass calibrate the mass spectrometer
Running samples
Monitoring the run
Acquiring data
Processing data
•Reviewing data
Printing data
Waters Xevo G2-XS QTof
MassLynx software
MassLynx software acquires, analyzes, manages, and distributes mass spectrometry, ultraviolet (UV), evaporative light scattering (ELS), and analog data. OpenLynx™ and TargetLynx™ application managers are included with MassLynx software.
See the MassLynx software user documentation and online Help for information about using MassLynx software.
You configure settings, monitor performance, run diagnostic tests, and maintain the system and its modules via the MassLynx Instrument Control application.
The Instrument Control Software, which functions independently of MassLynx software, does not recognize or control data systems.
See the online Help for the Instrument Console system for further details.
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UNIFI software
UNIFI software integrates mass spectrometry, UPLC chromotography, and informatics data workflows into one system.
See UNIFI software user documentation and online Help for more information about using UNIFI software.
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LockSpray source and ionization modes

LockSpray source
Solvent tray
LockSpray source and ionization modes
The LockSpray source uses lock-mass correction to acquire exact mass data. The analyte is introduced into the source through a probe. A reference flow containing a compound of known mass flows through a separate ESI probe. An oscillating baffle allows the sprays to be analyzed as two separate data functions. The lock-mass correction calculated from the reference data is then applied to the analyte data set.
You can use the LockSpray source with the ESI, APCI, and ESCi ionization modes (see Chapter 3), and with the ASAP ionization mode (see the Atmospheric Solids Analysis Probe Operator’s Guide Supplement, part number 715002034).
Xevo G2-XS QTof fitted with LockSpray source:
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IonSABRE II probe
Sample cone
Corona pin

Electrospray ionization (ESI)

In ESI, a strong electrical charge is applied to the eluent as it emerges from a nebulizer. The droplets that compose the resultant aerosol undergo a reduction in size (solvent evaporation). As solvent continues to evaporate, the charge density increases until the droplet surfaces eject ions (ion evaporation). The ions can be singly or multiply charged.
To operate the LockSpray source in ESI mode, you fit the source enclosure with an ESI probe.
The standard ESI probe capillary accommodates flow rates of up to 2 mL/min, making it suitable for LC applications in the range of 100 µL/min to 2 mL/min. To reduce peak broadening for lower flow rate LC applications, such as 1-mm UPLC columns, use the optional, small-bore capillary, which can accommodate a maximum flow rate of 200 µL/min.

Atmospheric pressure chemical ionization (APCI)

APCI produces singly charged protonated or deprotonated molecules for a broad range of nonvolatile analytes.
The APCI interface consists of the ESI/APCI/ESCi enclosure fitted with a corona pin and an IonSABRE™ II probe. Mobile phase from the LC column enters the probe, where it is pneumatically converted to an aerosol, rapidly heated, and vaporized or gasified at the probe tip.
APCI mode:
Hot gas from the IonSABRE II probe passes between the sample cone and the corona pin, which is typically operated with a discharge current of 5 µA. Mobile phase molecules rapidly react with ions generated by the corona discharge to produce stable reagent ions. Analyte molecules introduced into
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LockSpray source and ionization modes
the mobile phase react with the reagent ions at atmospheric pressure and typically become protonated (in the positive ion mode) or deprotonated (in the negative ion mode). The sample and reagent ions then pass through the sample cone and into the mass spectrometer.

Combined electrospray/atmospheric pressure chemical ionization (ESCi)

In ESCi mode, the standard ESI probe is used in conjunction with a corona pin. The design allows alternating acquisition of ESI and APCI ionization data, facilitating high-throughput processing and wider compound coverage.

Atmospheric solids analysis probe (ASAP)

The ASAP facilitates rapid analysis of volatile and semivolatile compounds in solids, liquids, and polymers. It is particularly suited to analyzing low-polarity compounds.The ASAP directly replaces the electrospray or IonSABRE II probe in the instrument’s source housing and has no external gas or electrical connections.
For further details, see the Atmospheric Solids Analysis Probe Operator’s Guide Supplement (part number 715002034).
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NanoLockSpray source and ionization modes

The NanoLockSpray source allows ESI in the flow rate range of 5 to 1,000 nL/min. For a given sample concentration, the ion currents for similar experiments approximate those in normal flow rate electrospray. However, because sample consumption is greatly reduced, the sensitivity gains are significant when you use similar scan parameters.
Lock-mass correction with the NanoLockSpray source works as the LockSpray source does in ESI mode.
The NanoLockSpray source enclosure consists of a sprayer — universal or borosilicate glass capillary, (see below) — mounted on a ZSpray three-axis manipulator.
A light within the source provides illumination for the spray, which you can observe using the video camera mounted on the corner of the source housing, (see page 74).
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NanoLockSpray source and ionization modes
NanoLockSpray source
Solvent tray
Xevo G2-XS QTof fitted with NanoLockSpray source:
Options shown in the following table are available for the spraying capillary.
Spraying capillary options:
Option Description
Universal NanoFlow™ nebulizer sprayer
Borosilicate glass capillary NanoFlow (nanovials)
For flow injection or coupling to ACQUITY UPLC M-Class systems. A pump regulates flow rate to as low as 100 nL/min.
Uses metal-coated glass capillaries, permitting the lowest flow rates. Usable for one sample only, after which you must discard them.
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Combined APPI/APCI source

Atmospheric pressure photoionization (APPI) uses photons generated by a discharge UV lamp (~10.2 eV) to produce sample ions from vaporized LC eluent. Direct photoionization of the sample molecule occurs when the photon energy exceeds the ionization potential of the sample molecule.
The optional dual-mode (APPI/APCI) ionization source comprises an APPI source enclosure, which is used in conjunction with a standard APCI probe. You can operate the source in APPI or dual mode. The latter mode involves rapid alternation of the APPI and APCI ionization modes, facilitating high-throughput analyses.

Atmospheric pressure gas chromotography (APGC) source

The Waters APGC couples an Agilent GC with the Xevo G2-XS QTof, making it possible to perform LC and GC analyses in the same system. The APGC provides complementary information to the LC/MS instrument, enabling analysis of compounds of low molecular weight, low-to-intermediate polarity, or both.
For further details, see the Atmospheric Pressure GC Operator’s Guide Supplement (part number 715001804).
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ionKey source

The ionKey source performs UPLC separation inside the source of the mass spectrometer.
The source precisely positions the iKey™ separation device and integral emitter in the mass spectrometer. All fluid, electronic connections (heater and electrospray high voltage), and gas connections (sheath gas) are made inside the source, eliminating the need to manually connect electronic cables and tubing.
See the ACQUITY UPLC M-Class System Guide (part number 715003588) and the ionKey/MS System Guide (part number 715004028) for further details.
Tip: The ionKey source is also compatible with nanoACQUITY UPLC systems. See also: “Installing and removing the ionKey source”.
ionKey source
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IntelliStart Fluidics system

The IntelliStart Fluidics system is built into the instrument and controls how the system delivers sample to the source. System connections differ according to whether you use a LockSpray, NanoLockSpray, or ionKey source. See
page 223.
For standard flow applications, the system delivers sample directly to the mass spectrometer’s source in one of three ways:
From the LC column.
From three integral reservoir bottles. Use standard reservoir bottles (30 mL) for instrument setup and calibration. Use low-volume vials (1.5 mL) to infuse smaller volumes.
The reservoir bottles can also deliver sample through direct or combined infusion, permitting optimization at analytical flow rates.
From a wash reservoir that contains solvent for automated flushing of the instrument’s solvent delivery system.
For ACQUITY UPLC M-Class, the valves and pumps of the IntelliStart Fluidics system introduce dead volume, which can cause unacceptable peak broadening. For this reason, the ACQUITY UPLC M-Class is plumbed directly to the NanoFlow sprayer using a suitable, short piece of silica tubing.
For reference flows for the LockSpray, NanoLockSpray, or ionKey sources, the IntelliStart Fluidics system delivers lock-mass solution from reservoir bottle B or, for extended operating hours, from a separate, external bottle of lock-mass solution.
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IntelliStart Fluidics system physical layout

A
B
C
A
B
C
A
B
C
A
B
C
LockSpray selector valve
Sample selector valve
Diverter valve
Sample pump
LockSpray pump
Sample reservoir bottles (A, B, and C)
Tube guides Optional flow sensor
Grounded union
Access doors
The IntelliStart Fluidics system comprises the components shown in the following figure.
IntelliStart Fluidics system components:
IntelliStart Fluidics system
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The IntelliStart Fluidics system consists of these components:
A sample delivery system composed of a pump, sample selector valve, and a diverter valve used for LC and probe connections.
A LockSpray system, composed of a pump capable of ultra-low flow rates, a LockSpray selector valve, flow sensor, and grounded union. The grounded union protects the flow sensor from probe voltages. The flow sensor regulates flow rate, reducing it to accommodate the very low volumes required by the NanoLockSpray source. The flow sensor and grounded union are optional fittings for the LockSpray system. They are, however, standard fittings for the NanoLockSpray source.
Three shared 30-mL sample reservoir bottles: A, B, and C.
Plumbing for shared wash and waste bottles.
The sample reservoirs are mounted on the instrument’s front panel. When you select a solvent in the instrument software, a LED illuminates the appropriate reservoir. You can simultaneously illuminate all three reservoirs or extinguish the LEDs, for light-sensitive samples.
Recommendation: Use reservoir A for the sample solution, reservoir B for the
LockSpray solution, and reservoir C for the calibrant solution. The wash reservoir and (optionally) the reservoirs containing the lock-mass
reference solutions are external to the instrument; typically they are bottles on the LC system. The waste reservoir is normally a bottle stored under the instrument bench.
During normal operation, the instrument access doors must be kept closed.

System operation

You configure the IntelliStart Fluidics system using the instrument software, in which you can edit parameter settings, frequency, and the extent of the automation. During auto-calibration, the software automatically controls lock mass and sample delivery.
Consult the mass spectrometer’s online Help for further details about operating the IntelliStart Fluidics system.
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Ion optics

The mass spectrometer’s ion optics operate in the following sequence:
1. Samples from the LC or instrument’s solvent delivery system are introduced at atmospheric pressure into the ionization source.
2. The ions pass through the sample cone and into the vacuum system.
3. The ions pass through the StepWave™ ion guide to the quadrupole, where they are filtered according to their mass-to-charge ratio.
4. The mass-separated ions pass into the XS Collision Cell, where they can undergo collision-induced dissociation (CID).
5. The ions, focused by the transfer lenses, pass into the time-of-flight (Tof) analyzer. A high voltage pulse orthogonally accelerates the ions up the flight tube, where a reflectron reflects them back toward the detector. Ions of different mass-to-charge ratios arrive at the detector at different times. The difference in the arrival times provides the basis for a mass spectrum.
Ion optics
6. The signal from the detector is amplified, digitized, and transmitted to the software.
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Detector Isolation valve
LockSpray sprayer
XS Collision Cell
Quadrupole
Tof housing
Reflectron
Sample cone
pDRE™ lens
StepWave ion guide
Sample sprayer
Pusher
To vacuum pump
To vacuum pumps
Transfer lenses
Ion optics overview:
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Leak sensors

Leak sensors in the instrument’s drip trays continuously monitor for liquid leaks. A leak sensor stops all solvent flow when it detects approximately
1.5 mL of accumulated leaked liquid in the reservoir that surrounds it. At the same time, the Instrument Console or UNIFI software displays an error message alerting you that a leak has developed.
Consult the Waters ACQUITY UPLC Leak Sensor maintenance instructions (part number 71500082506) for complete details.

Vacuum system

An external roughing pump and three internal turbomolecular pumps maintain the required vacuum.
Protective interlocks guard against vacuum leaks and electrical or vacuum pump failure. The system monitors the turbomolecular pump speeds and continuously measures vacuum pressure via built-in gauges. The gauges also serve as switches, stopping operation when vacuum loss is sensed.
Leak sensors
A vacuum isolation valve isolates the source from the mass analyzer, allowing cleaning of the sample cone without the need to vent the instrument to atmospheric pressure.
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2 Preparing the Mass
Spectrometer for Operation
This chapter explains how to start up and shut down the mass spectrometer.
Contents:
Topic Page
Starting the mass spectrometer ...................................................... 46
Preparing the IntelliStart Fluidics system..................................... 49
Rebooting the mass spectrometer ................................................... 53
Leaving the mass spectrometer ready for operation...................... 54
Emergency shutdown of the mass spectrometer............................ 54
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2 Preparing the Mass Spectrometer for Operation

Starting the mass spectrometer

The Waters Xevo G2-XS QTof is compatible with several types of ACQUITY UPLC systems. See page 26 for details of which ACQUITY UPLC systems are compatible. If you do not use one of these systems, refer to the documentation for your LC system.
Notice: To avoid damage to the instrument caused by incompatible
solvents, refer to the following sources:
Appendix C, page 303, for mass spectrometer solvent information.
• The relevant ACQUITY UPLC system operator’s guide or system guide, for solvent compatibility with ACQUITY devices.
Requirement: Turn on the instrument server or workstation PC first, to
ensure that it can assign IP addresses to LCMS system modules. See the mass spectrometer’s online Help for details.
To start the mass spectrometer:
1. On the rear panel, ensure the nitrogen supply is connected to the instrument’s nitrogen inlet connection (see the figure on page 284).
Requirement: The nitrogen must be dry and oil-free, with a purity of at
least 95%. Regulate the supply at 6.5 to 7.0 bar, (94 to 102 psi).
2. Ensure that the collision-gas supply is connected to the instrument’s collision cell gas inlet (see the figure on page 284).
Requirement: The collision gas is argon; it must be dry and of high
purity (99.997%). Regulate the supply at 50 kPa (0.5 bar, 7 psi).
3. Turn on the instrument server or workstation PC.
4. Power-on the Xevo G2-XS QTof at the power outlet.
5. Power-on the ACQUITY instruments.
Result: Each system component runs a series of startup tests.
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Starting the mass spectrometer
6. Allow 4 minutes for the PC to initialize.
Tip: The power and status LEDs change as follows:
During initialization, the binary solvent manager’s and sample
manager’s status LED flashes green.
After the instruments successfully power-on, all power LEDs show
steady green. The binary solvent manager’s flow LED, the sample manager’s run LED, and the mass spectrometer’s status LED remain unlit.
7. Start the software, and monitor the Instrument Console or UNIFI software for messages and LED indications.
8. Click Operate (if using MassLynx software), or Instrument Operate
Mode (if using UNIFI software).
Result: When the mass spectrometer is in good operating condition,
IntelliStart software displays “Ready” in the Instrument Console; UNIFI software displays the status “Running” in the Instrument Summary pane.
Notice: To avoid damaging the iKey separation device (where fitted), set
the capillary voltage to zero when you leave the mass spectrometer in Operate mode and solvent is not flowing.
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2 Preparing the Mass Spectrometer for Operation

Verifying the instrument’s state of readiness

When the mass spectrometer is in good operating condition, the power and status LEDs show constant green. You can view any error messages in the IntelliStart software (MassLynx), or the UNIFI software.

Monitoring the mass spectrometer LEDs

LEDs on the mass spectrometer indicate its operational status. Power LED – The power LED, below the mass spectrometer’s source, indicates
when the mass spectrometer is powered-on or powered-off. Status LED – The status LED, on the right-hand side of the power LED,
indicates the operating condition.
Status information from the front of the instrument:
Status LED Instrument State
Off Standby Green Operate Amber Source Standby Flashing Green Operate with pump override on Flashing Amber Standby with pump override on Flashing Red Not at vacuum Red RF Trip

Calibration

Calibrate the mass spectrometer prior to use. See the mass spectrometer’s online Help for details.
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Preparing the IntelliStart Fluidics system

Flow rates for the Xevo G2-XS QTof system

The Xevo G2-XS QTof system can run at high flow rates. To optimize desolvation, and thus sensitivity, run the system at appropriate gas flows and desolvation temperatures.
Flow rate versus temperature and gas flow:
Flow rate (mL/min)
<0.021 100 200 800
0.021 to 0.100 120 350 800
0.101 to 0.300 120 450 800
0.301 to 0.500 150 500 1,000 >0.500 150 600 1,200
Source temperature (°C)
Desolvation temperature (°C)
Preparing the IntelliStart Fluidics system
For additional information, see page 38.
Warning: To avoid injuries from broken glass, falling objects, or
exposure to toxic substances, do not place containers on top of the instrument or on its front covers. Instead use the bottle tray.

Installing the reservoir bottles

Use standard reservoir bottles (30 mL) for instrument setup and calibration. Use the Low-volume Adaptor Kit (included) to infuse smaller volumes. The low-volume vials have a volume of 1.5 mL.
Desolvation gas flow (L/h)
Required materials
Chemical-resistant, powder-free gloves
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2 Preparing the Mass Spectrometer for Operation
Reservoir bottle
Solvent delivery tube
To install the reservoir bottles:
Warning: To avoid personal contamination with biologically
hazardous, toxic, or corrosive materials, and to avoid spreading contamination to uncontaminated surfaces, wear clean, chemical-resistant, powder-free gloves when working with the reservoir bottles.
1. Remove the reservoir bottle caps.
2. Screw each onto the mass spectrometer, as shown below.
3. For each reservoir bottle, ensure that the ends of the solvent delivery tubes are close to, but do not touch, the bottom of the bottle (see
page 52).
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Preparing the IntelliStart Fluidics system
Low-volume vial
Low-volume adaptor
Solvent delivery tube
To install the low-volume vials:
Warning: To avoid personal contamination with biologically
hazardous, toxic, or corrosive materials, and to avoid spreading contamination to uncontaminated surfaces, wear clean, chemical-resistant, powder-free gloves when working with the reservoir bottles.
1. If a standard reservoir bottle is fitted, remove it.
2. Screw each low-volume adaptor into the manifold and finger-tighten it.
Warning: To avoid laceration injuries caused by the shattering of
fragile, low-volume glass vials, take care when screwing them in, and never use force.
3. Screw each low-volume vial into the adaptor.
4. For each low-volume vial, ensure that the ends of the solvent delivery tubes are close to, but do not touch, the bottom of the vial (see page 52).
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2 Preparing the Mass Spectrometer for Operation
Finger-tight fitting
Solvent delivery tube

Adjusting the solvent delivery tube positions

For correct operation of the IntelliStart Fluidics system, you must adjust each solvent delivery tube so that its end is close to, but does not touch, the bottom of the reservoir bottle or low-volume vial.
To adjust the position of a solvent delivery tube:
1. Open the access door to the fluidics pumps (see the figure on page 28).
2. Loosen the finger-tight fitting for the solvent delivery tube you are adjusting.
3. Position the solvent delivery tube so that its end is close to, but does not touch, the bottom of the reservoir bottle or low-volume vial.
4. Tighten the finger-tight fitting.
5. Close the access door.
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Purging the pump

Each time you replace a solution bottle, you must purge the pump with the solution that you are going to use next. See the mass spectrometer’s online Help for details.
Requirement: Ensure that the end of the tubing is fully submerged in the
solvent in the wash reservoir.
Tip: Depending on the solutions that you use, the system can require more
than one purge cycle to minimize carryover.

Rebooting the mass spectrometer

Reboot the mass spectrometer when one of these conditions apply:
The console software fails to initialize or connect.
Immediately following a software upgrade.
To reboot the mass spectrometer:
Rebooting the mass spectrometer
1. If you are using MassLynx software, exit the application.
Note: If you are using UNIFI software, you can leave it running while
you reboot the mass spectrometer.
2. Open the sliding door above the instrument’s source enclosure, and locate the reset button aperture.
3. Insert a short length of PEEK™ tubing into the aperture to press the reset button.
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2 Preparing the Mass Spectrometer for Operation

Leaving the mass spectrometer ready for operation

When you are not using the instrument, stop the LC flow, and put the instrument in Source Standby mode, to conserve energy and reduce nitrogen consumption (see the online Help for details).
Tip: After you return the instrument to Operate mode, the LockSpray source’s
temperature requires up to 30 minutes to stabilize at the relatively high temperatures needed for UPLC operation.
Notice: To avoid damaging the iKey separation device (where fitted), set
the capillary voltage to zero when you leave the mass spectrometer in Operate mode and solvent is not flowing.

Emergency shutdown of the mass spectrometer

To shut down the mass spectrometer in an emergency:
Warning: To avoid electric shock, isolate the instrument from the
electrical supply by disconnecting the power cable from the instrument’s rear panel.
Note: Data can be lost during an emergency shutdown.
1. Switch off the power at the electrical outlet.
Result: The instrument shuts down and vents.
2. Disconnect the power cable from the instrument’s rear panel.
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3 Configuring the LockSpray
Source
This chapter explains how to configure the LockSpray source for the following ionization modes:
ESI (electrospray ionization)
APCI (atmospheric pressure ionization)
ESCi (combined electrospray and atmospheric pressure ionization)
Contents:
Topic Page
Configuring the LockSpray source.................................................. 56
Configuring for ESI mode................................................................ 57
Configuring for APCI mode ............................................................. 62
Configuring for ESCi mode.............................................................. 66
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3 Configuring the LockSpray Source

Configuring the LockSpray source

The following table summarizes how you configure the LockSpray source for the various ionization modes.
Configuring the LockSpray source:
Ionization mode Probe type Corona pin fitted?
ESI ESI No APCI APCI Yes ESCi ESI Yes
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Configuring for ESI mode

To operate in ESI mode, you must fit the ESI probe to the LockSpray source enclosure.
For more information about using ESI mode, see the Xevo G2-XS QTof system online Help.

Installing the ESI probe

Required materials
Chemical-resistant, powder-free gloves
Sharp knife or PEEK tubing cutter
To install the ESI probe:
Warning: To avoid personal contamination with biologically
hazardous, toxic, or corrosive materials, and to avoid spreading contamination to uncontaminated surfaces, wear clean, chemical-resistant, powder-free gloves when working with the LC system connections, ESI probe, and source.
Configuring for ESI mode
Warning: To avoid electric shock, ensure that the instrument is
prepared for working on the source before commencing this procedure.
1. Prepare the instrument for working on the source (see page 99).
Warning: To avoid puncture wounds, handle the probe with care.
2. Remove the protective sleeve, if fitted, from the ESI probe tip.
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3 Configuring the LockSpray Source
TP03129
Location hole of the probe adjuster assembly
Probe location dowel
Probe label
3. With the probe label facing you, carefully slide the ESI probe into the hole in the probe adjuster assembly, ensuring that the probe location dowel aligns with the location hole in the probe adjuster assembly.
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Configuring for ESI mode
TP03128
ESI high voltage cable
ESI probe
Vernier probe adjuster
Probe locking ring
Source window
Source enclosure release
ESI probe, mounted on the LockSpray source enclosure:
Warning: To avoid nitrogen leakage, fully tighten the probe
locking ring.
4. Tighten the probe locking ring to secure the probe in place.
Tip: An automatic pressure test is performed when the probe is correctly
seated in position.
5. Connect the ESI probe’s cable to the high voltage connector.
6. Open the access door to the fluidics valves (see the figure on page 28).
Warning: To avoid electric shock, do not use stainless steel tubing
to connect the diverter valve to the ESI probe; use the PEEK tubing supplied with the instrument.
7. Using a long finger-tight fitting, connect 0.004-inch ID (or greater) tubing, from port 2 (the top port) of the diverter valve to the ESI probe.
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3 Configuring the LockSpray Source
ESI probe
Diverter valve
Tubing connection
Probe adjuster assembly
8. Secure the union with a PEEK finger-tight nut and ferrule.
Recommendation: To reduce peak broadening, use 0.004-inch ID tubing
for sample flow rates 1.2 mL/min; use 0.005-inch ID tubing for sample flow rates >1.2 mL/min.
Requirements:
If you are replacing the tubing supplied with the instrument, you
must minimize the length of the tube connecting the diverter valve to the ESI probe. Doing so minimizes delays and dispersion.
When cutting the tubing to length, cut it squarely (that is,
perpendicular to its horizontal axis).
Long finger-tight fitting and PEEK, finger-tight nut and ferrule:
Warning: To avoid electric shock, only use natural (beige) PEEK
fittings at the top of the probe.
9. Close the access door to the fluidics valves.
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Removing the ESI probe

Required materials
Chemical-resistant, powder-free gloves
To remove the ESI probe:
Warning: To avoid personal contamination with biologically
hazardous, toxic, or corrosive materials, and to avoid spreading contamination to uncontaminated surfaces, wear clean, chemical-resistant, powder-free gloves when working with the LC system connections, ESI probe, and source.
Warning: To avoid electric shock, ensure that the instrument is
prepared for working on the source before commencing this procedure.
1. Prepare the instrument for working on the source (see page 99).
2. Disconnect the fluidics tubing from the ESI probe.
Configuring for ESI mode
3. Disconnect the ESI probe’s cable from the high voltage connector.
4. Unscrew the probe locking ring.
Warning: To avoid puncture wounds, handle the probe with care.
5. Carefully remove the ESI probe from the probe adjuster assembly.
6. If available, fit the protective sleeve to the ESI probe tip.
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3 Configuring the LockSpray Source

Configuring for APCI mode

To operate in APCI mode, you must fit the IonSABRE II probe to the LockSpray source enclosure.
For more information on using APCI mode, see the Xevo G2-XS QTof system online Help.

Installing the IonSABRE II probe

Required materials
Chemical-resistant, powder-free gloves
Sharp knife or PEEK tubing cutter
To install the IonSABRE II probe:
Warning: To avoid personal contamination with biologically
hazardous, toxic, or corrosive materials, and to avoid spreading contamination to uncontaminated surfaces, wear clean, chemical-resistant, powder-free gloves when working with the LC system connections, IonSABRE II probe, and source.
Warning: To avoid electric shock, ensure that the instrument is
prepared for working on the source before commencing this procedure.
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Configuring for APCI mode
TP03129
Probe location dowel
Probe adjuster assembly location hole
Probe label
1. Prepare the instrument for working on the source (see page 99).
2. With the probe label facing you, carefully slide the IonSABRE II probe into the hole in the probe adjuster assembly, ensuring that the probe location dowel aligns with the probe adjuster assembly location hole.
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3 Configuring the LockSpray Source
TP03128
Vernier probe adjuster
Source enclosure release
Source window
IonSABRE II probe
3. Tighten the probe locking ring to secure the probe in place.
Tip: An automatic pressure test is performed when the probe is correctly
seated in position.
IonSABRE II probe mounted on the source enclosure:
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4. Open the access door to the fluidics valves (see the figure on page 28).
Warning: To avoid electric shock, do not use stainless steel tubing
to connect the diverter valve to the IonSABRE II probe; use the PEEK tubing supplied with the instrument.
Page 65
5. Using tubing 0.004-inch ID, connect port 2 (the top port) of the diverter valve to the IonSABRE II probe.
Recommendation: To reduce peak broadening, use 0.004-inch ID tubing
for sample flow rates 1.2 mL/min; use 0.005-inch ID tubing for sample flow rates >1.2 mL/min.
Requirements:
If you are replacing the tubing supplied with the instrument, you
must minimize the length of the tube connecting the diverter valve to the IonSABRE II probe. Doing so minimizes delays and dispersion.
When cutting the tubing to length, cut it squarely (that is,
perpendicular to its horizontal axis).
6. Close the access door.
7. Install the corona pin (see page 103).

Removing the IonSABRE II probe

Configuring for APCI mode
Required materials
Chemical-resistant, powder-free gloves
To remove the IonSABRE II probe:
Warning: To avoid personal contamination with biologically
hazardous, toxic, or corrosive materials, and to avoid spreading contamination to uncontaminated surfaces, wear clean, chemical-resistant, powder-free gloves when working with the LC system connections, ESI probe, and source.
Warning: To avoid electric shock, ensure that the instrument is
prepared for working on the source before commencing this procedure.
1. Prepare the instrument for working on the source (see page 99).
2. Remove the corona pin (see page 103).
3. Disconnect the diverter valve tubing from the IonSABRE II probe.
4. Unscrew the probe locking ring.
5. Carefully remove the probe from the probe adjuster assembly.
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3 Configuring the LockSpray Source

Configuring for ESCi mode

To operate the instrument in ESCi mode, you must fit an ESI probe and corona pin to the LockSpray source enclosure, (see page 33, page 61, and
page 103).
The system, with the ESI probe installed and corona discharge pin fitted, can alternate between ESI and ESCi modes, facilitating data acquisition in ESI and ESCi modes in parallel. For more information on using dual ESI and ESCi modes, see the Xevo G2-XS QTof system online Help.

Optimizing the ESI probe for ESCi operation

See the mass spectrometer’s online Help for instructions explaining how to optimize the ESI probe for ESCi operation.
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4 Configuring the NanoLockSpray
Source
The NanoLockSpray electrospray ion-source enables the optimized co-introduction of sample and lock-mass compound directly into the ion source. At low flow rates, this feature provides authenticated, exact-mass measurement in both MS and MS/MS modes.
Contents:
Topic Page
Overview of the NanoLockSpray source ......................................... 68
Selecting and configuring the NanoLockSpray source .................. 71
Deploying the sprayer platform adjuster assembly ....................... 72
Adjusting the sprayer tip position................................................... 73
Setting up the camera...................................................................... 74
Optional glass-capillary sprayer ..................................................... 75
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4 Configuring the NanoLockSpray Source
Sprayer-platform adjuster assembly
Thumbscrew
Thumbscrew (on left-hand side of sprayer platform)
Sprayer safety cover
Z-position adjuster
Y-position adjuster
X-position adjuster
LockSpray sprayer inlet
Camera focusing ring
Camera
Clear sprayer shield
Shield holding screw
NanoLockSpray reference probe
Clear sprayer shield
Baffle-motor housing

Overview of the NanoLockSpray source

NanoLockSpray source:
The NanoLockSpray source enclosure holds two NanoFlow sprayers positioned orthogonally, with respect to one another. The sample flows through one sprayer, and the lock-mass reference solution flows through the other sprayer. A motorized baffle rotates to admit spray from each sprayer into the sampling cone.
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Schematic of the NanoLockSpray source:
LockSpray inlet
Sample inlet
Sample cone
Baffle
Overview of the NanoLockSpray source
Spray indexing permits acquisition of sample and LockSpray data in separate data channels, and the baffle design ensures negligible cross-talk between the two sprays. The LockSpray data are used to calculate a correction factor for the mass-scale calibration, which is then applied to the sample data, providing exact-mass information.

Sample sprayer

You can use the NanoLockSpray source with different NanoFlow sprayers. For instructions explaining how to set up the sprayers, see page 71.

LockSpray sprayer

The LockSpray sprayers for the NanoLockSpray source operate as part of the instrument's IntelliStart Fluidics system. The LockSpray sprayer is fitted with a 500 µL pump, and operates at 0.5 µL/min.
You must choose the concentration of the LockSpray reference solution that gives a suitable ion intensity. Refer to the section on selecting and configuring the NanoLockSpray source (page 71).
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4 Configuring the NanoLockSpray Source

NanoFlow gas supply

The supply pressure for nebulizer gas flowing to the sample sprayer is electronically controlled, from 0 bar to 2 bar. The optimum pressure is sprayer-dependent, but typically lies between 0.3 bar and 1.0 bar.

Purge gas

Purge gas typically flows at 350 L/h. It provides a positive pressure in the source enclosure that reduces the chemical background interference caused by contaminants in the laboratory air. For information on adjusting the purge gas flow, see the mass spectrometer’s online Help.

Sprayer platform adjuster assembly

The sprayer platform adjuster assembly allows precise X, Y, and Z positioning of the sprayer tip. You can withdraw the sprayer from the source to obtain access to the sprayer tip.
Using the two thumbscrews on the base of the adjuster assembly, you can move the platform in and out of the source (see page 72).
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Selecting and configuring the NanoLockSpray source

Selecting and configuring the NanoLockSpray source
The Universal NanoFlow sprayer is installed as standard equipment on the NanoLockSpray source. For installation and maintenance details, see the Waters Universal NanoFlow Sprayer Installation and Maintenance Guide (part number 71500110107).
When fitted, the NanoLockSpray source is automatically recognized by the software.
Requirement: The sprayer platform must be inserted in the source enclosure
for correct identification of the source. The following table summarizes how you configure the NanoLockSpray source
for the various ionization modes.
Tip: A corona pin is not used with the NanoLockSpray source.
NanoLockSpray source configuration:
Sprayer type Description
Universal NanoFlow sprayer. See
Universal NanoFlow Sprayer Installation and Maintenance Guide,
(part number 71500110107) Borosilicate glass capillary
NanoFlow (see page 75). For details, see the Borosilicate Glass Capillary Sprayer Operator’s Guide (part number 715003371).
For coupling to ACQUITY UPLC M-Class with regulated flow rates as low as 100 nL/min.
Suitable for single-shot analyses. This option yields lower flow rates (<30 nL/min) than the universal sprayer and hence a smaller sample consumption for a given spectral quality.
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4 Configuring the NanoLockSpray Source

Deploying the sprayer platform adjuster assembly

To move the sprayer platform out of the source:
Warning: To avoid electrical shock, ensure the safety cover is in place
over the sprayer.
1. Install the sprayer's safety cover, if necessary (see the figure on
page 68).
2. Unscrew the thumbscrew on the front of the sprayer platform.
3. Pull out the Thumbscrew (on left-hand side of sprayer platform), and slide the sprayer platform away from the source.
4. Release the side thumbscrew, to lock the platform in the deployed position.
To move the sprayer platform into the source:
Warning: To avoid electrical shock, ensure the safety cover is in place
over the sprayer.
1. Confirm that the clear sprayer shield is in place and secured (see the figure on page 68).
2. Confirm that the sprayer’s safety cover is installed.
3. Pull out the thumbscrew on the front of the sprayer platform, to secure, and push the sprayer platform into the source.
4. Release the side thumbscrew, to lock the platform in position.
5. Tighten the front thumbscrew, securing the adjuster assembly rigidly to the source.
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Adjusting the sprayer tip position

To adjust the tip position:
1. Using the X-, Y-, and Z-position adjuster controls on the adjuster assembly, move the sample-sprayer tip close to the sampling cone and baffle (see the photo on page 74).
2. Move the sprayer so that its tip is level with the center of the sampling cone.
Tip: Use the index mark on the adjuster to obtain the correct position.
3. Move the sprayer horizontally, so that the tip points toward the left-hand side of the baffle.
Tips:
If you observe an electrical discharge between the sprayer tip and
baffle, move the tip farther from the baffle, or reduce the capillary voltage. Note, however, that the capillary voltage must be high enough to maintain a good spray.
Adjusting the sprayer tip position
Fine-tune the position of the sprayer while acquiring a spectrum of
a standard compound. Small adjustments to the sprayer position can make large differences to the source sensitivity.
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4 Configuring the NanoLockSpray Source
Sample cone
Baffle
Sprayer tip
Sample sprayer

Setting up the camera

To set up the camera:
1. Click , to open the Camera Control dialog box.
Camera Control view of sprayers and sample cone:
2. To focus on the sample sprayer, rotate the camera’s focusing ring (see the figure on page 68).
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Optional glass-capillary sprayer

The glass-capillary sprayer is designed for use with metal-coated borosilicate glass capillaries. The glass capillaries allow extremely low flow rates (less than 100 nL/min). You only use the glass capillaries for one sample, and then must discard them.
To use the glass-capillary sprayer, complete the procedures described in the Borosilicate Glass Capillary Sprayer Operator’s Guide (part number
715003371).
Optional glass-capillary sprayer
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4 Configuring the NanoLockSpray Source
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Page 77
5 Installing and removing the
ionKey source
The ionKey source performs UPLC separation inside the source of the mass spectrometer. (See “ionKey source” on page 37.) For further information, see the ACQUITY UPLC M-Class System Guide (part number 715003588) and the ionKey/MS System Guide (part number 715004028).
Contents:
Topic Page
Installing the ionKey source............................................................ 78
Installing ionKey source software................................................... 87
Installing the camera in the ionKey source.................................... 87
Removing the ionKey source ........................................................... 88
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5 Installing and removing the ionKey source
iKey-separation-device docking port
Microscope camera
iKey-separation-device locking/unlocking handle
Front cover
Reference probe

Installing the ionKey source

The ionKey source enclosure comprises the iKey-separation-device docking port, the iKey-separation-device locking handle, a reference probe, and a microscope camera. In addition, a replacement infill panel and a cable management bracket are provided, to guide the fluid lines for the ionKey source.
ionKey source:
78 April 2, 2015, 715004496 Rev. B
Required materials
Chemical-resistant, powder-free gloves
•Screwdriver
¼-inch wrench
Page 79
Installing the ionKey source
Warning: To avoid personal contamination with biohazards or
toxic materials, and to avoid spreading contamination to uncontaminated surfaces, wear clean, chemical-resistant, powder-free gloves while performing this procedure. The source components can be contaminated.
Warning: To avoid electric shock, prepare the instrument for work
performed on its source before beginning this procedure.
To install the ionKey source:
1. Prepare the instrument for working on the source (see page 99).
Warning: To avoid burn injuries, take great care while working
with the probe and source; these components can be hot.
2. Remove the probe from the currently installed source:
If you are removing an ESI probe, see page 61.
If you are removing an IonSABRE II probe, see page 65.
3. Remove the existing source enclosure (see page 100).
4. Open the access doors to the IntelliStart Fluidics system.
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5 Installing and removing the ionKey source
A
B
C
A
B
C
A
B
C
A
B
C
Infill panel
Onboard fluidics panel
Thumbscrews
5. Loosen the two thumbscrews that secure the infill panel to the onboard fluidics panel.
80 April 2, 2015, 715004496 Rev. B
6. Remove the infill panel from the instrument, and store it in a safe location.
Page 81
Installing the ionKey source
Cable management bracket
Vertical cutout
7. Fit the cable management bracket to the instrument, as follows:
a. Position the cable management bracket so that the vertical cutout is
aligned with the upper and lower tabs on the instrument.
b. Partially insert the upper-right section of the bracket into the
corresponding slot in the instrument.
c. Carefully push the bracket into place.
Tip: When aligned correctly, the cable management bracket snaps
into position as you push it toward the instrument.
8. Remove the two thumbscrews from the replacement infill panel provided with the ionKey source.
9. Position the replacement infill panel above the onboard fluidics panel, and secure the panels to each other using the thumbscrews removed in
step 8.
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5 Installing and removing the ionKey source
Thumbscrew
Infill panel
Onboard fluidics panel
Requirement: The thumbscrews must be installed with the screw thread
uppermost, as shown in the following figure.
10. Using two hands, fit the ionKey source enclosure to the two supporting studs on the source adaptor housing.
11. Swing the source enclosure to the closed position, ensuring it locks into place.
12. Quit the MassLynx software.
Notice: To avoid damaging the ionKey source or mass spectrometer,
• ensure the µSample manager is powered-off before connecting the data/power cable;
• ensure that the mass spectrometer is in Standby mode.
13. Power-off the sample manager, and ensure that the mass spectrometer is in Standby mode.
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ionKey source connections:
Data/power cable to PSPI connector on µSample manager
Fluid infusion line
Fluid waste line
High voltage cable
Options cable
Fluid inlet line
Reference-probe high voltage cable
Optional post-column addition (PCA) line
Installing the ionKey source
14. Connect the data/power cable to the PSPI connector on the rear of the µSample manager, and use a screwdriver to firmly tighten the connector screws.
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5 Installing and removing the ionKey source
Data/power cable to PSPI connector on µSample manager
High voltage cable
Options cable
Reference-probe high voltage cable
Source connections to mass spectrometer:
15. Connect the high voltage cable (white) to the high voltage supply outlet on the mass spectrometer.
16. Connect the reference-probe high voltage cable (green) to the reference-probe power inlet on the mass spectrometer.
17. Connect the options cable (blue) to the options port on the mass
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spectrometer.
TP03576
Page 85
Installing the ionKey source
Fluid-line aperture
Aperture closed
Aperture open (spring-loaded)
18. Identify each fluid line by the part numbers printed on its shrink-wrap tubing.
ionKey tubing assemblies:
Part Number Description
430003899 Infusion line 430003901 Inlet line 430004126 Waste line 430004476 Optional, post-column addition (PCA) line
19. Guide each fluid line through the fluid-line aperture.
Fluid line aperture:
Tip: In the following steps, when connecting the fluid lines for the
ionKey source, use the cable management bracket to guide the fluid lines. Doing so helps to keep the fluidics plumbing tidy.
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5 Installing and removing the ionKey source
Fluid-inlet line connected to injection valve port 6
µSample manager injection valve:
20. Connect the fluid-inlet line to port 6 on the injection valve of the µSample manager.
21. Connect the fluid-infusion line to port 2 on the diverter valve of the mass spectrometer.
22. Connect the optional post-column addition (PCA) line to outlet B on the Auxiliary Solvent Manager (ASM) Flow Control Module.
23. Connect the waste line to a suitable waste container.
24. Connect the reference-probe PEEK capillary to the grounded union (which is connected to the reference valve on the mass spectrometer).
Rationale: Doing so provides lock-spray operation for the onboard
IntelliStart fluidics.
25. Close the IntelliStart Fluidics system access doors.
26. Power-on the sample manager.
27. Restart the MassLynx software.
See also: ACQUITY UPLC M-Class System Guide (part number 715003588).
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Installing ionKey source software

Installing ionKey source software
If you are installing an ionKey source on your Xevo G2-XS QTof for the first time, you must install the appropriate MassLynx software SCN and the ACQUITY M-Class driver pack. For details, see the following documents:
ACQUITY UPLC M-Class Driver Pack Installation and Configuration Guide (part number 715003588) for detailed installation procedures and instructions explaining how to use the ACQUITY Inlet Switch Utility.
MassLynx software v4.1 and related SCN release notes for detailed instructions explaining how to install MassLynx software and SCNs.

Installing the camera in the ionKey source

To install the camera in the ionKey source:
1. Connect the camera cable from the video output connector on the mass spectrometer’s rear panel to the video-to-USB converter box.
2. Connect the video-to-USB converter box to a USB port on the mass spectrometer’s workstation.
3. In the Tune window, click Camera Viewer .
4. In the Device Settings dialog box, specify the parameter settings according to the following table, and then click OK.
Tip: After you install the camera software, when you select the ionKey
camera viewer for the first time, the Device Settings dialog box opens. To subsequently open the dialog box, in the camera viewer, click View > Camera Options.
Device settings for the camera:
Parameter Setting
Video norm PAL_B Video format Y800 (768 x 576) Frame rate (FPS) 25 Input channel 00 Video: Composite
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5 Installing and removing the ionKey source

Removing the ionKey source

You can remove the ionKey source, and replace it with a conventional interface.
Alternative: If you are using the ionKey source with an ACQUITY UPLC
M-Class system mounted on an M-Class cart fitted with an ionKey source holder, you can secure the source enclosure to the holder. Doing so keeps the enclosure close to the Xevo G2-XS, for when it is next needed; assists with managing the ionKey source’s fluid lines; and helps prevent contamination of the fluid lines.
See the ACQUITY M-Class documentation for further information about installing the ionKey source holder on the M-Class cart, and securing the source enclosure to the holder.
Recommendation: The ionKey source is installed along with a
cable-management bracket and a replacement infill panel. You can leave the bracket and infill panel in place when you replace the ionKey source with a conventional interface. If, however, you choose to remove the bracket and replace the original infill panel, reverse the installation instructions (step 5 to
step 9) in “Installing the ionKey source” on page 78.
See also: “Installing the ionKey source” on page 78.
Required materials
Chemical-resistant, powder-free gloves
¼-inch wrench
Warning: To avoid personal contamination with biohazards or
toxic materials, and to avoid spreading contamination to uncontaminated surfaces, wear clean, chemical-resistant, powder-free gloves while performing this procedure. The source components can be contaminated.
Warning: To avoid electric shock, prepare the instrument for work
performed on its source before beginning this procedure.
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Removing the ionKey source
To remove the ionKey source:
1. Prepare the instrument for working on its source (see page 99).
Warning: To avoid burn injuries, take great care while working
with the instrument’s source enclosure open; the source can be hot.
2. Remove the iKey separation device from the docking port (see the ionKey/MS System Guide, part number 715004028).
3. Quit the MassLynx software.
4. Power-off the µSample manager.
5. Disconnect the PSPI cable.
6. Using the ¼-inch wrench, loosen and disconnect the fluid-waste line and fluid-inlet lines from the µSample manager.
7. Disconnect the optional post-column addition (PCA) line from the Auxiliary Solvent Manager (ASM) Flow Control Module.
8. Swing open the ionKey source enclosure unit from the source mounting on the mass spectrometer.
9. Disconnect the high voltage cable (white) from the high voltage supply outlet on the mass spectrometer.
10. Disconnect the reference-probe high voltage cable (green) from the reference-probe power inlet on the mass spectrometer.
11. Disconnect the options cable (blue) from the options port on the mass spectrometer.
12. Disconnect the fluid-infusion line from the onboard IntelliStart Fluidics on the mass spectrometer.
13. Carefully lift off the ionKey source module, and store it safely.
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5 Installing and removing the ionKey source
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Page 91

6 Maintenance Procedures

This chapter provides the maintenance guidelines and procedures necessary to maintain the instrument’s performance.
Keep to a maintenance schedule, and perform maintenance as required and described in this chapter.
Contents:
Topic Page
Maintenance schedule ..................................................................... 93
Spare parts ....................................................................................... 95
Troubleshooting with Connections INSIGHT ................................ 96
Safety and handling......................................................................... 97
Preparing the instrument for working on the source .................... 99
Removing and refitting the source enclosure ................................. 100
Installing and removing the corona pin.......................................... 103
Operating the source isolation valve............................................... 107
Removing O-rings and seals............................................................ 110
Cleaning the instrument case ......................................................... 111
Emptying the nitrogen exhaust-trap bottle.................................... 112
Maintaining the roughing pump..................................................... 115
Maintaining the Oerlikon Leybold oil-filled roughing pump......... 115
Cleaning the source components..................................................... 127
Cleaning the sampling cone assembly ............................................ 128
Cleaning the ion block assembly ..................................................... 138
Cleaning the StepWave ion guide assembly................................... 152
Replacing the ESI probe tip and gasket ......................................... 171
Replacing the ESI probe sample capillary...................................... 175
Cleaning the IonSABRE II probe tip .............................................. 184
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6 Maintenance Procedures
Contents:
Topic Page
Replacing the IonSABRE II probe sample capillary...................... 184
Replacing the LockSpray reference probe capillary....................... 191
Replacing the NanoLockSpray reference-probe TaperTip emitter or
capillary ...................................................................................... 197
Replacing the ionKey reference-probe capillary............................. 202
Cleaning or replacing the corona pin.............................................. 207
Replacing the IonSABRE II probe heater....................................... 208
Replacing the ion block source heater............................................. 211
Replacing the LockSpray source’s assembly seals ......................... 215
Replacing the mass spectrometer’s air filters ................................ 219
Replacing the IntelliStart Fluidics tubing...................................... 223
Replacing IntelliStart Fluidics tubing (Standard configuration).. 224 Plumbing the sample fluidics delivery system for NanoLockSpray
operation..................................................................................... 241
Replacing the fluid lines of the ionKey source ............................... 249
Cleaning the ionKey source and connectors................................... 254
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Maintenance schedule

The following table lists periodic maintenance schedules that ensure optimum instrument performance.
Maintenance schedule:
Procedure Frequency For information...
Clean the instrument case. As required. See page 111. Empty the nitrogen exhaust
trap bottle. Inspect and adjust the
roughing pump’s oil level. Replace the roughing pump’s
oil and oil mist filter. Replace the oil-free (scroll)
pump’s seals.
Maintenance schedule
Check daily; empty as required.
Weekly. See page 117.
Annually. See page 120.
Annually. See Edwards
See page 112.
document XDS46i
Instruction Manual A731-01-880.
Clean the source components. When sensitivity
decreases to unacceptable levels.
Clean the StepWave ion guide.
Replace the ESI probe tip. When sensitivity
Replace the ESI probe capillary.
Clean the IonSABRE II probe tip. (Options using the IonSABRE II probe only.)
When sensitivity is not improved by cleaning source components.
decreases to unacceptable levels.
When sensitivity decreases to unacceptable levels or sample flow is inconsistent.
When sensitivity decreases to unacceptable levels.
See page 127.
See page 152.
See page 171.
See page 175.
See page 184.
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6 Maintenance Procedures
Maintenance schedule:
Procedure Frequency For information...
Replace the IonSABRE II probe capillary.
Replace the LockSpray probe capillary.
Replace the NanoLockSpray reference probe capillary.
Clean or replace the corona pin (APCI and ESCi modes).
Replace the IonSABRE II probe heater.
Replace the ion block heater cartridge.
Replace the source assembly seals.
Replace the mass spectrometer air filters.
Replace the IntelliStart Fluidics tubing.
Replace an ionKey source fluid line.
Clean the ionKey source surface, fluid connectors, or electronic connectors.
When sensitivity
See page 184. decreases to unacceptable levels or sample flow is inconsistent.
Annually. See page 191.
Annually. See page 197.
When the corona pin is
See page 207. corroded or blackened, or the sensitivity decreases to unacceptable levels.
If the heater fails to
See page 208. heat the probe.
If the heater fails to
See page 211. heat the ion block.
Annually. See page 215.
Annually. See page 219.
In the event of
See page 223. blockage in the tubing connections between the IntelliStart Fluidics system components.
As required or during
See page 249. periodic maintenance.
As required or during
See page 254. periodic maintenance.
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Page 95

Spare parts

To ensure that your system operates as designed, use only Waters Quality
®
Parts Parts, including how to order them.
. Visit www.waters.com/wqp for information about Waters Quality
Spare parts
April 2, 2015, 715004496 Rev. B 95
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6 Maintenance Procedures

Troubleshooting with Connections INSIGHT

Connections INSIGHT® is an “intelligent” device management (IDM) Web service that enables Waters to provide proactive service and support for the ACQUITY UPLC system. To use Connections INSIGHT, you must install its service agent software on your workstation. In a client/server system, the service agent must also be installed on the computer from which you control the system. The service agent software automatically and securely captures and sends information about the support needs of your system directly to Waters.
If you encounter a performance issue when using the Instrument Console, you can manually submit a Connections INSIGHT request to Waters customer support. Alternatively, you can use Remote Desktop, a real-time collaboration option that controls the two-way connection with the ACQUITY UPLC system by enabling the Connections INSIGHT iAssist service level.
Consult these sources for more information about Connections INSIGHT and Connections INSIGHT iAssist:
http://www.waters.com
Connections INSIGHT Quick Start Guide
Connections INSIGHT User's Guide
Connections INSIGHT Troubleshooting Notes
Your sales representative
Your local Waters subsidiary
Waters Customer Support
To submit a Connections INSIGHT request:
1. Select Troubleshoot > Submit Connections INSIGHT request.
2. In the Connections INSIGHT Request dialog box, type your name, telephone number, e-mail address, and a description of the problem.
3. Click Submit, and allow approximately 5 minutes to save the service profile.
Result: A ZIP file containing your Connections INSIGHT profile is
forwarded to Waters customer support for review. Saving a service profile or plot file from the Instrument Console can require as much as 150 MB of file space.
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Safety and handling

Adhere to the following safety considerations when performing maintenance procedures:
Warning: To avoid personal contamination with biologically
hazardous, toxic, or corrosive materials, and to avoid spreading contamination to uncontaminated surfaces, wear clean, chemical-resistant, powder-free gloves when working with the LC system connections, ESI probe, and source components.
Warning: To prevent injury, always observe Good Laboratory Practice
when handling solvents, changing tubing, or operating the instrument. Know the physical and chemical properties of the solvents used (see the Material Safety Data Sheets for the solvents in use).
Warning: To avoid electric shock,
• do not remove the instrument’s panels. There are no user-serviceable items inside the instrument.
• ensure that the instrument is in Standby mode before commencing any maintenance.
Safety and handling
Warning: To avoid burn injuries, take great care when working with the
probe and source.
Warning: To avoid puncture wounds, take great care while working with
the source enclosure open when one or both of these conditions apply:
• An ESI probe is fitted (the probe tip is sharp).
• A corona pin is fitted (the pin’s tip is sharp).
Notice: When performing maintenance inside the source enclosure,
ensure that the following criteria are met:
• Instrument is in Standby mode.
•LC flow is diverted to waste or set to Off.
• Desolvation gas is turned off.
Warning: To avoid injury or equipment damage caused by spilled
solvent, do not place reservoir bottles on top of the instrument, unless in the bottle tray provided.
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6 Maintenance Procedures
Notice: To avoid damaging the iKey separation device, observe these
precautions:
• Handle the device with care; the component parts are fragile.
• Do not subject the device to pressures that exceed 69,000 kPa (690 bar, 10,000 psi).
• Do not apply electrospray potential to the emitter for an extended period when no solvent is flowing.
• Do not drop the device.
• Do not immerse the device in liquid.
• Do not freeze or overheat the device. Keep it within the allowed temperature ranges during operation and in storage.
• Use the device’s sheath to protect it when it is not in use.
• Do not bend or pull the capillary connection tubing where it couples to the ionKey source.
• Avoid excess voltage, which can erode the emitter over time.
• Decompress the device before you remove it from the source.
• Do not touch the electrospray emitter. Doing so can cause it to bend.
Notice: For storage, flush the device with 100% acetonitrile before you
remove it from the source. For further details, see the iKey Separation Device Care and Use Manual (part number 720004897).
See Appendix A for safety advisory information.
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Preparing the instrument for working on the source

Preparing the instrument for working on the source
For safety reasons, you must follow the procedure below before working on the source (for example, when changing the probe, installing or removing the corona pin, or operating the source isolation valve), and when maintaining the source.
To prepare the instrument for working on the source:
1. Follow one of the actions below, depending on whether you are using MassLynx or UNIFI software to control the Xevo G2-XS QTof:
Software Action
In the Instrument Console, click Source Standby , and confirm that the Operate indicator is not
MassLynx
illuminated.
Click Instrument Standby Mode , and confirm that
UNIFI
Note: If column flow is required, ensure that the LC flow is diverted to
waste.
2. Set the source temperature to 30 °C.
Warning: To avoid burn injuries, take great care while working
with the probe and source; they can be hot.
3. Wait for the probe and source to cool.
the Operate indicator is not illuminated.
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Page 100
6 Maintenance Procedures

Removing and refitting the source enclosure

Before performing certain maintenance procedures, or fitting the optional dual-mode APPI/APCI, APGC, or ionKey source to the instrument, you must remove the LockSpray or NanoLockSpray source enclosure from the instrument.
Note: The following procedures apply to both the standard and optional source
enclosures.

Removing the source enclosure from the instrument

Required materials
Chemical-resistant, powder-free gloves
To remove the source enclosure:
Warning: To avoid personal contamination with biologically
hazardous, toxic, or corrosive materials, and to avoid spreading contamination to uncontaminated surfaces, wear clean, chemical-resistant, powder-free gloves when working with the LC system connections, ESI probe, and source components.
1. Prepare the instrument for working on the source (see page 99).
Warning: To avoid burn injuries, take great care while working
with the probe and source; they can be hot.
2. Remove the probe from the source:
If you are removing an ESI probe, see page 61.
If you are removing an IonSABRE II probe, see page 65.
3. Slide open the instrument’s source interface door (see the figure on
page 27).
100 April 2, 2015, 715004496 Rev. B
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