Watchguard VISTA WiFi, VISTA XLT User Manual

Document revision: ReviewDraft_111518

Important Notice

Firmware updates

WatchGuard is committed to the continual testing and improvement of our firmware. As new firmware revisions become available, these updates will be made available to your agency; fees may apply depending on your licensing agreement.

Contact information

WatchGuard, Inc.

415 East Exchange Parkway

Allen, Texas 75002

Customer Service: 1-800-605-6734

Customer Service web portal: https://support.watchguardvideo.com/hc/en-us

Send us your suggestions

Tell us about your experiences and how you are using the VISTA Body Camera. We will do our best to accommodate suggestions you may have in future revisions.

U.S. customers, call Customer Service or submit a ticket through the Customer Service web portal. International customers, contact your local distributor or submit a ticket through the Customer Service web portal.

Trademark notice

VELCRO® is a registered trademark of Velcro Industries B. V.

RAM® is a registered trademark of National Products Inc. in the United States and/or other countries.

iPhone® is a trademark of Apple Inc., registered in the U.S. and other countries.

Wi-Fi® is a registered trademark of Wi-Fi Alliance.

Oakley and Flak Jacket® are trademarks or registered trademarks of Oakley, Inc. in the U.S. and other countries.

Littelfuse® is a registered trademark of Littelfuse, Inc. in the United States and other countries.

Sierra Wireless® and AirLink® are registered trademarks of Sierra Wireless.

All other marks, names, and logos are the property of their respective owners.

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FCC and ICnotices

This equipment complies with Part 15 of the FCC rules and Industry Canada licence-exempt RSS standard(s). This equipment should only be used with the antenna supplied by WatchGuard Video. Any changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment.

VISTA WiFi contains the following IDs:

FCC ID: YJV-VST100 IC: 9073A-VST-100

VISTA XLT contains the following IDs:

FCC ID: YJV-VST200 IC: 9073A-VST-200

Cet appareil est conforme à la Partie 15 des règlements de la FCC et Industrie Canada exempts de licence standard RSS. Cet appareil doit être utilisé uniquement avec l'antenne fournie par WatchGuard Video. Tout changement ou modification non expressément approuvée par le fabricant pourrait annuler l'autorité de l'utilisateur de faire fonctionner l'appareil.

VISTA WiFi contient les identifiants suivants:

FCC ID: YJV-VST100 IC: 9073A-VST-100

VISTA XLT contient les identifiants suivants:

FCC ID: YJV-VST200 IC: 9073A-VST-200

The device complies with Part 15 of the FCC rules and Industry Canada license-exempt RSS standard(s) subject to the following two conditions:

1. The device may not cause harmful interference.

2. The device must accept all interference received, including interference that may cause undesired operation.

Cet appareil est conforme à la Partie 15 des règlements de la FCC et Industrie Canada exempts de licence standard RSS soumis aux deux conditions suivantes:

1. Cet appareil ne peut causer des interférences nuisibles.

2. Cet appareil doit accepter toutes les interférences reçues, y compris les interférences qui peuvent perturber le fonctionnement.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

Conformément à la réglementation d'Industrie Canada, cet émetteur radio ne peut fonctionner à l'aide d'une antenne d'un type et maximum (ou moins) Gain approuvé pour l'émetteur par Industrie Canada. Pour réduire le risque d'interférence avec d'autres utilisateurs, le type d'antenne et son gain doivent être choisis afin que la puissance isotrope rayonnée équivalente (PIRE) ne dépasse pas ce qui est nécessaire pour une communication réussie.

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The radio transmitters IC:9073A-VST100 and IC: 9073A-VST-200 have been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.

l Antenna type (radio transmitter): WatchGuard Video part number WGP01589-200, 2.2 dbi

gain, 50 Ohm impedance

Ces émetteurs radios IC:9073A-VST-100 et IC: 9073A-VST-200 ont été approuvés par “Industry Canada” pour fonctionner avec les types d'antennes énumérés ci-dessous avec le gain maximal admissible et l'impédance d'antenne requise pour chaque type d'antenne indiqué. Les types d'antennes ne figurant pas dans cette liste, ayant un gain supérieur au gain maximum indiqué pour ce type, sont strictement interdits pour une utilisation avec cet appareil.

l Type d'antenne (émetteur radio): WatchGuard Video part number WGP01589-200, 2.2 dBi

gain, 50 Ohm impedance

The antennas used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Les antennes utilisées pour cet émetteur ne doivent pas être co- Les antennes utilisées pour cet émetteur ne doivent pas être co-localisées ou fonctionner conjointement avec une autre antenne ou un autre émetteur.

This device complies with Health Canada’s Safety Code. The installer of this device should ensure that RF radiation is not emitted in excess of the Health Canada’s requirement. Information can be obtained at https://www.canada.ca/en/health-

canada/services/environmental-workplace-health/reportspublications/radiation/safety-code-6-health-canada-radiofrequency-exposureguidelines-environmental-workplace-health-health-canada.html

Cet appareil est conforme avec Santé Canada Code de sécurité 6. Le programme d’installation de cet appareil doit s’assurer que les rayonnements RF n’est pas émis au-delà de l’exigence de Santé Canada. Les informations peuvent être obtenues:

https://www.canada.ca/en/health-canada/services/environmental-workplacehealth/reports-publications/radiation/safety-code-6-health-canadaradiofrequency-exposure-guidelines-environmental-workplace-health-healthcanada.html

CE Declaration of Conformity

In accordance with the requirements of Radio Equipment Directive 2014/53/EU, Annex III, Module B, section 3(c), WatchGuard Video declares that the radio equipment has been designed in accordance with harmonized standards and a full review of the equipment against the requirements of the following standards has been conducted. We confirm that the equipment is fully within the scope of these standards.

l ETSI EN 301 489-17, V3.1.1: 2017

l ETSI EN 300 328, V2.1.1: 2016

l EN 55024:2010

l EN 55032:2012/AC:2013

l IEC 60950-1:2005 (Second Edition); Am1:2009 + Am2:2013

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Contents

Introduction 11

About this document 11

Introduction

Welcome to the WatchGuard® VISTA HD Wearable Camera User Guide. This guide is designed to walk you through the basics of using your VISTA® Body Camera to collect video and audio evidence.

About this document

The VISTA HD Wearable Camera User Guide covers the basic components and operation of VISTA, VISTA WiFi, and VISTA XLT™ including:

l Docking, charging, provisioning, and uploading

l Associating with a recording group (VISTA WiFi and VISTA XLT only)

l Wearing the VISTA Body Camera

l Powering on and off

l Recording evidence

l Categorizing events

This guide includes a section on VISTA Body Camera special features:

l Pre-event and Record-After-the-Fact® (RATF)

l Automatic sleep and power off to help you save battery

l Maximum recording length and periodic recording alerts to help you save storage space

l Covert Mode

This guide also includes a section on recording groups and how VISTA WiFi or VISTA XLT and the WiFi Base work within a local recording group network.

Four appendices to the guide contain:

l Instructions for using the VISTA SmartConnect smartphone app with VISTA WiFi or VISTA XLT

l Instructions for using the VISTA Quick Connect Mobile Charger with extended-capacity VISTA

or VISTA WiFi

l Instructions for special upgrades of the VISTA Body Camera and related devices

l Instructions for setting up the VISTA Transfer Station

Note: This user guide covers the basic use of the VISTA Body Camera. It is not a comprehensive manual for every possible action or situation you could experience when using the camera. If you have a question about the VISTA Body Camera that is not covered in the user guide, contact your WatchGuard representative.

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Introduction

What's new for version 3

What's new for version 3.0.2:

l Support for upload from the vehicle using a cellular LTE connection

Version 3.0.2 gives you the option to upload events from a VISTA Body Camera, docked in the WiFi Base, over a cellular LTE connection to the Evidence Library 4 Web (EL4 Web) upload server.

WatchGuard supports upload over a cellular connection using the Sierra Wireless® AirLink® MG90 High Performance Multi-Network Vehicle Router.

The camera must be configured to upload events to EL4 Web from the WiFi Base.

l Battery metrics improvements

l Performance and security enhancements

l Bug fixes

What's new for version 3.0.0:

l Support for VISTA XLT (page 52)

Version 3 gives you the option to use VISTA XLT as part of your fleet of WatchGuard devices. VISTA XLT is a two-piece body-worn camera system with an HD camera sensor separate from the camera DVR. It includes Wi-Fi® and GPS.

l Support for the VISTAQuick Connect Mobile Charger (page 107)

Version 3 gives you the option to use the VISTA Quick Connect Mobile Charger with extended capacity VISTA and VISTA WiFi. The VISTA Quick Connect Mobile Charger is an in-vehicle charging base that uses a cable to connect to a vehicle's 12 V cigarette-lighter receptacle. It can charge a worn VISTA Body Camera while the camera is recording, then be disconnected quickly if needed.

Important! The VISTA Quick Connect Mobile Charger is NOT supported with standard-capacity VISTA or VISTA XLT.

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Using the VISTA Body Camera

In this section...

l Basic workflow (page 14)

l Wearing VISTA and VISTA WiFi (page 15)

l Wearing VISTA XLT (page 19)

l Powering the camera on and off (page 24)

l Recording evidence (page 26)

l Categorizing a recorded event (page 29)

l Docking the camera (page 30)

In the USB base (page 31)

In the VISTA Transfer Station (page 33)

In the VISTA WiFi Base (page 34)

Provisioning (page 35)

Uploading recorded events from storage (page 37)

Upgrading firmware (page 40)

Charging the battery (page 42)

VISTA WiFi and VISTA XLT: Associating with a recording group (page 44)

Using the VISTA Body Camera

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Using the VISTA Body Camera

Overview

You use the VISTA Body Camera as a DVR (digital video recorder) to capture, process, and store video and audio evidence. You connect the camera with your Evidence Library software to provision it as well as to upload its video for evidence management.

WatchGuard offers three types of VISTA Body Camera:

l VISTA: All-in-one HD body camera that does not include Wi-Fi® or GPS

l VISTA WiFi: All-in-one HD body camera that includes Wi-Fi and GPS

l VISTA XLT: Two-piece body camera system with an HD camera sensor separate from the

camera DVR; it includes Wi-Fi® and GPS

If your agency is using VISTA WiFi or VISTA XLT, you can pair the camera with a VISTA WiFi Base that is associated with a 4RE DVR. The devices together form a recording group.

Note: If you are not sure whether your equipment has the Wi-Fi feature, contact your WatchGuard representative.

Basic workflow

The following steps make up a basic workflow for using the VISTA Body Camera during your shift:

Note: This workflow assumes the VISTA Body Camera battery has been fully charged before the camera is checked out to start the shift.

1. With the VISTA Body Camera in the dock, provision the camera and then check it out using your Evidence Library software. (page 35)

2. Undock the camera.

3. (VISTA XLT only) Connect the sensor head and cable to the main body of the camera, if not already done. (page 19)

4. (VISTA WiFi and VISTA XLT only) Dock the camera in the VISTA WiFi Base (WiFi Base) to pair it with the base and associate it with the local recording group. (page 44)

5. (VISTA WiFi and VISTA XLT only) Undock the camera after it has paired with the WiFi Base.

6. Attach VISTA or VISTA WiFi (page 15) or VISTA XLT (page 19) securely to your clothing.

7. Start and stop recorded events. (page 26)

8. Categorize recorded events. (page 29)

9. Power the camera off or on, as needed. (page 24)

10. Dock the camera to upload recorded events (page 37) and charge its battery (page 42).

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Wearing VISTA and VISTAWiFi

VISTA and VISTA WiFi have four main mounting options. The quick mounting latch on VISTA and VISTA WiFi attaches to any of the mounts:

l Rotatable shirt clip (below)

l Duty belt clip (below)

l Locking chest mount (page 16)

l MOLLE vest loop mount (page 17)

Wear VISTA or VISTA WiFi on your clothing where it is most comfortable, convenient, and secure for you. Make sure that the lens is not obstructed and that it is aimed at the horizon.

Using the rotatable shirt clip and duty belt clip

The rotatable clip mount uses a heavy-duty alligator clip that rotates and slides to make it more convenient for you to secure the camera.

The belt clip mount uses an alligator clip with a hook at the bottom to securely clip the camera to your duty belt.

Both clips connect to the camera the same way:

1. Match the anchor tab on the back of the clip with the slot on the back of the camera.

2. Match the mounting tab on the clip with the quick mounting latch on the camera, then slide the latch over the tab.

3. Attach the clip to your clothing or your belt where you want to wear the camera.

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Using the VISTA Body Camera

Using the locking chest mount

Warning! The chest mount uses magnets to hold the camera in place. Do not wear the chest mount near sensitive medical equipment or implants such as pacemakers or other magnetically programmable medical devices.

The chest mount uses magnets and locking pins to secure the mount to your clothing. When you wear the chest mount, one bracket goes under your shirt, the other goes over your shirt.

Important! Because of the strength of the magnets, separating the brackets requires effort. Realigning the brackets causes them to snap together forcefully.

To use the chest mount:

1. Separate the under-shirt bracket from the over-shirt bracket.

2. Match the anchor tab on the over-shirt bracket with the slot on the back of the camera.

3. Match the mounting tab on the over-shirt bracket with the quick mounting latch on the camera, then slide the latch over the tab.

4. Place the under-shirt bracket under your shirt where you want to wear the camera.

5. Place the over-shirt bracket, with the camera attached, against the under-shirt bracket, with your shirt between them.

The magnets on both brackets line up automatically, securing the mount to your shirt.

6. To lock the mount in place, slide both of the locking pins up into their safety housings.

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Using the MOLLE vest loop mount

Note: Some of the earliest versions of the VISTA Body Camera do not connect to the MOLLE vest mount. Please consult with your WatchGuard representative for more information.

The MOLLE vest mount uses hooks to anchor VISTA or VISTA WiFi over two rows of loops on the MOLLE vest.

Tip: Install the mount on the vest before you connect the camera to the mount.

To use the MOLLE vest mount:

Using the MOLLE vest loop mount

1. Determine which two rows of loops on the MOLLE vest you want to use to mount the VISTA Body Camera.

2. On the lower of the two rows, slide the forked end down over the sewn seam between two loops until the hook is engaged below the seam.

You may need to slightly twist the mount to help the hook slide over the seam.

3. Slightly fold the fabric between the two rows so that the upper loop hooks engage two loops on the upper row of loops.

4. Slide the upper loop hooks down over the two loops, straightening the fabric between the rows, to fully seat the mount.

The forked end should be fully engaged with the seam on the lower row of loops. The hooks should be fully engaged with two loops on the upper row of loops.

5. Match the anchor tab on the bottom of the outwardfacing plate of the MOLLE vest mount with the bottom slot on the back of VISTA.

6. Match the mounting tab on the top of the mount with the quick mounting latch on VISTA, then slide the latch over the tab.

Note: The camera connects to the MOLLE vest mount in the same way it connects to the shirt or belt clip. For more information, see Using the rotatable shirt clip and duty belt clip on page 15.

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Using the VISTA Body Camera

Other VISTAand VISTA WiFi mounts

Other mount options include:

l VELCRO® plate mount: Works with externally-worn vests with VELCRO surfaces

l Klick Fast mount: Works with UK-style Klick Fast receivers

l Tripod mount: Works on standard mounts with 1/4″-20 threads

l RAM® mount: Includes a 1-inch ball for RAM accessories

Contact your WatchGuard representative for information.

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Wearing VISTA XLT

Each VISTA XLT uses two mounts: one for the DVR and one for the camera sensor.

These mounts are available for the DVR:

l Belt clip (page 20)

l Belt holster (page 20)

This mount is available for the head-mounted camera sensor:

l Glasses mount (page 21)

The glasses mount has been designed to work with Oakley Flak Jacket® glasses.

These mounts are available for the body-mounted camera sensor:

l Magnetic mount (page 22)

l Shirt clip (page 23)

The DVR connects to the camera sensor using a cable. Various cables and strain-relief clips are available.

Recommended mounting order for VISTA XLT system

To wear VISTA XLT:

1. Disconnect the cable from the VISTA XLT DVR and camera sensor.

2. Mount the DVR and attach it to your belt.

3. Mount the camera sensor and attach it to your glasses or clothing as appropriate.

4. Connect the camera sensor end of the cable to the camera sensor, then route the cable through your clothing toward the DVR as appropriate.

Note: The DVR end of the cable is marked with DVR.

5. Connect the DVR end of the cable to the DVR.

Wear the VISTA XLT DVR and camera sensor where they are most comfortable, convenient, and secure for you. Make sure that the lens is not obstructed and that it is aimed at the horizon.

Tip: For specific recommendations on wearing VISTA XLT, review the WatchGuard Online Training Course for VISTA XLT. For access to the training course, contact WatchGuard Customer Service.

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Using the VISTA Body Camera

Wearing the DVR

These mounts are available for the DVR:

l Belt clip

l Belt holster

Using the DVRbelt clip

Tip: Remove VISTA XLT from the belt clip before docking the camera.

To use the belt clip:

1. Match the anchor tab on the back of the clip with the slot on the back of the VISTA XLT DVR.

2. Match the mounting tab on the clip with the quick mounting latch on the DVR, then slide the latch over the tab.

3. Attach the clip to your duty belt where you want to wear the DVR.

Using the DVR belt holster

To use the holster:

1. Unsnap the empty holster.

2. Slide the VISTA XLT DVR into the holster with the Record Start/Stop button facing out.

3. Snap the holster closed, stretching the elastic over the top of the DVR.

4. Thread the holster onto your duty belt where you want to wear the DVR.

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Wearing the head-mounted camera sensor

The glasses mount is available for the head-mounted camera sensor.

The glasses mount has been designed to work with Oakley Flak Jacket® glasses, available through WatchGuard.

Using the glasses mount

To use the glasses mount for the head-mounted camera sensor:

1. If you have not already done so, disconnect the cable from your VISTA XLT DVR and camera sensor.

2. On the Oakley glasses provided by WatchGuard, remove the rubber sleeve from the right arm of the frames.

For instructions, see Preparing your Oakley glasses below.

3. Snap the glasses mount into the groove on the head-mounted camera sensor.

4. Slide the quick mounting latch backwards and open the hinged part of the mount.

5. Fit the mount over the raised ovals on the bare arm of the Oakley glasses.

6. Close the hinged part of the mount then slide the quick mounting latch forward.

Preparing your Oakley glasses

Note: Oakley glasses are designed for the arms to be removed and the rubber sleeves to be replaced.

To prepare your Oakley glasses for mounting:

1. Grasp the right arm of the glasses near the frame and, with gentle force, twist the arm to snap it out of the frame.

2. Slide the rubber sleeve off of the arm and set it aside.

3. Snap the arm back into the glasses frame.

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Using the VISTA Body Camera

Wearing the body-mounted camera sensor

These mounts are available for the body-mounted camera sensor:

l Magnetic mount

l Shirt clip

Using the magnetic mount

Warning! The magnetic mount uses magnets to hold the body-mounted camera sensor in place. Do not wear the mount near sensitive medical equipment or implants such as pacemakers or other magnetically programmable medical devices.

To use the magnetic mount for the body-mounted camera sensor:

1. If you have not already done so, disconnect the cable from your VISTA XLT DVR and camera sensor.

2. Separate the under-shirt bracket from the overshirt bracket.

Separating the brackets requires some effort.

3. On the over-shirt bracket, slide out both latches.

4. Snap the body-mounted camera sensor into the over-shirt bracket, then push in the sliding latches.

5. Place the under-shirt bracket under your shirt where you want to wear the camera sensor.

6. Place the over-shirt bracket, with the camera sensor attached, against the under-shirt bracket, with your shirt between them, making sure the camera sensor LED is at the top.

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Using the shirt clip

To use the shirt clip for the body-mounted camera sensor:

1. If you have not already done so, disconnect the cable from your VISTA XLT DVR and camera sensor.

2. Slide out the latch on the clip.

3. Snap the body-mounted camera sensor into the clip (in any orientation), then slide in the latch.

4. Attach the shirt clip to your clothing where you want to wear the camera sensor, making sure the camera sensor LED is at the top.

Using the shirt clip

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Using the VISTA Body Camera

Powering On and Off

You use the Power button to power the VISTA Body Camera on and off. The Power button is on the bottom of VISTA, VISTA WiFi, and the VISTA XLT DVR.

Powering on

To power the camera on:

n With the power off, press and release the Power button.

The camera goes through its booting and information sequences. When it is ready to use, the display shows the number of events in storage and the green LED lights steadily. Ascending tones sound (depending on your notification selections).

Tip: (VISTA XLT) Press the Display Backlight button to advance through the information sequence screens.

(VISTA XLT) If the camera sensor is not connected to the DVR, the display reads Camera UNPLUGGED. When you connect the camera sensor to the DVR, the display reads CONNECTING, then shows the number of events in storage and the green LEDs light steadily.

Powering off

Note: The VISTA Body Camera can be configured to power off automatically if it is left idle (no movement and/or button presses) for a period of time. For more information, see Automatic Off on page 75.

To power the camera off:

n With the power on, press and release the Power button two times within 5 seconds.

After you press and release the Power button the first time, the display reads OFF? 2X (VISTA and VISTA WiFi) or OFF? Press Again (VISTA XLT) to confirm that you want to power the camera off.

Once you press the Power button the second time, the display reads SHUTTING DOWN and the green LED turns off. Descending tones sound (depending on your notification selections).

Important! If you do not press the Power button a second time within 5 seconds, the display clears, and you need to start the power off sequence again.

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Forcing power off

In the rare case where the VISTA Body Camera stops responding to commands (or if WatchGuard Technical Services instructs you to), you can force the camera to power off.

Warning! Avoid forcing the VISTA Body Camera to power off, if at all possible. Forcing the camera's power off can, in rare cases, result in data corruption.

To force the VISTA Body Camera to power off:

n Press and hold the Power button until the camera powers off, about 15 seconds.

Note: If you have forced the camera's power off, WatchGuard recommends that you dock it in a USBBase as soon as it is feasible. Docking the camera in a USB Base allows VISTA to repair itself.

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Using the VISTA Body Camera

Starting and Stopping a Recorded Event

Typically, you use a Record Start/Stop button to start or stop a recorded event on the VISTA Body Camera. The Record Start/Stop button is on the front of VISTA and VISTA WiFi. VISTA XLT has two Record Start/Stop buttons, one on the front of the DVR and one on each camera sensor.

If your VISTA WiFi or VISTA XLT is a member of a recording group, the camera can start or stop a recorded event

automatically when alerted by another group member that the other group member has started or stopped an event. For more information on recording groups, see Using VISTAWiFi or VISTA XLT with a Recording Group on page 79.

If your VISTA WiFi is connected to the VISTA SmartConnect smartphone app, you can start or stop a recorded event using SmartConnect. For more information on using the smartphone app, see Starting and Stopping Recorded Events on page 102.

Starting a recorded event manually

To manually start a recorded event on the VISTA Body Camera:

n Press a Record Start/Stop button.

(VISTA/VISTA WiFi) The display shows the REC icon and the recording length, then begins to blink the REC icon. The red LED lights steadily and ascending tones sound with a vibration (depending on your alert notification selections).

(VISTA XLT) The display reads RECORDING, then begins to blink the dot in the REC icon and show the recording length. The red LEDs light steadily and ascending tones sound with a vibration (depending on your alert notification selections).

As the recorded event continues, the display shows the current recorded event length increasing every second and the storage indicators updating as needed.

Note: A VISTA WiFi or VISTA XLT that has automatically started an event behaves in the same way.

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Stopping a recorded event manually

Note: The VISTA Body Camera can be configured to NOT allow manual event stop. If you cannot manually stop the camera, when you press a Record Start/Stop button, two low tones sound with a vibration (depending on your alert notification selections) and the display reads IGNORED for 3 seconds.

To manually stop a recorded event on the VISTA Body Camera:

n Press a Record Start/Stop button.

Important! You may need to press a Record Start/Stop button a second time within 5 seconds to confirm the event stop, depending on your configuration.

The REC icon turns off on the display and the red LED turns off. Descending tones sound with a vibration (depending on your alert notification selections).

After a recorded event has stopped, if event categorization is required as part of the camera's configuration, the event categorization sequence starts. For instructions how to categorize a recorded event, see Categorizing a Recorded Event on page 29.

Note: A VISTA WiFi or VISTA XLT that has automatically stopped an event behaves in the same way.

The VISTA Body Camera can be configured to stop a recorded event automatically after a period of time. For more information, see Maximum Recorded Event Time on page 76.

Tip: Even if VISTA WiFi or VISTA XLT is NOT configured to require an event-stop confirmation (second press of a Record Start/Stop button within 5 seconds), you need to confirm an event stop in the following scenario:

VISTA WiFi or VISTA XLT automatically starts an event because a member of the local recording group reports that it started a recorded event. You immediately (within 10 seconds) press a Record Start/Stop button to STOP the recorded event because you do not want VISTA WiFi or VISTA XLT to record it. The camera requests that you press a Record Start/Stop button again to confirm that you want to STOP the recorded event. If you do not press the button a second time within 5 seconds, VISTA WiFi or VISTA XLT continues to record the event.

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Using the VISTA Body Camera

Muting the Audio During a Recorded Event

Note: The ability to mute a VISTA Body Camera during a recorded event is set up as part of a configuration in WatchGuard Evidence Library software.

You can use the Display Backlight button on the VISTA Body Camera to mute the audio during a recorded event. The Display Backlight button is on the right side as you look at the front of the VISTA, VISTA WiFi, or VISTA XLT DVR.

If the camera is configured to allow muting, when you press and hold down the Display Backlight button during an event, the camera mutes the event audio. As long as you continue to hold the Display Backlight button, the audio is muted. When you release the button, the event audio continues normally.

Muting audio

To mute audio during a recorded event:

1. Press and hold down the Display Backlight button.

2. Continue to hold down the Display Backlight button as long as you want the event audio to remain muted.

The display reads MUTED while you hold down the Display Backlight button.

The camera's audio unmutes when you release the Display Backlight button.

Tip: You cannot mute the audio while you are categorizing a recorded event. Selecting a category requires that you hold down the same button (Display Backlight) you hold down for muting. Once you have finished categorizing, you can again mute the audio. For information on categorizing a recorded event on the VISTA Body Camera, see Categorizing a Recorded Event on page 29.

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Categorizing a Recorded Event

Note: Event categorization is set up as part of a configuration in WatchGuard Evidence Library software.

You use the Display Backlight button on the VISTA Body Camera to select a category to apply to a recorded event. The Display Backlight button is on the right side as you look at the front of the VISTA, VISTA WiFi, or VISTA XLT DVR.

If the camera is configured to require categorization, when you stop an event, the display immediately prompts you to select an event category.

If your VISTA WiFi or VISTA XLT is a member of a recording group, the camera can automatically accept an

event category from the 4RE DVR group member as its own category. However, any category selected directly on VISTA WiFi or VISTA XLT overrides the 4RE category. For more information on recording groups, see Using VISTAWiFi or VISTA XLT with a Recording Group on page 79.

Categorizing a Recorded Event

If your VISTA WiFi or VISTA XLT is connected to the VISTA SmartConnect smartphone app, you can

categorize an event using SmartConnect. Any category selected on SmartConnect overrides a 4RE category. If you categorize an event on both the VISTA WiFi camera and the smartphone app, the last selected category, regardless of the device, will be applied to the event. For more information on using the smartphone app, see Categorizing Recorded Events on page 99.

Categorizing a recorded event on the camera

To categorize a recorded event:

1. Stop the event manually or allow VISTA WiFi or VISTA XLT to stop the event automatically.

The display shows the Category prompt.

2. Press and release the Display Backlight button as many times as needed to move through the list of available event categories, one at a time.

3. Press and hold the Display Backlight button for at least 2 seconds when the event category you want to select shows on the display.

The display reads SAVED and shows which category you selected. One long tone sounds with a vibration (depending on your alert notification selections).

If another recorded event starts (manually or automatically) while the camera is in the middle of the event categorization sequence, the camera aborts the sequence and starts the new event. You will be able to categorize the recorded event later in your Evidence Library software, if necessary.

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Using the VISTA Body Camera

Docking the VISTA Body Camera

WatchGuard offers three different bases where you can dock your VISTA Body Camera:

l USB Base (page 31)

l VISTA Transfer Station (page 33)

l VISTA WiFi Base (page 34)

Docking the camera allows you to perform the following tasks:

l Upload recorded events from storage (page 37)

l Upgrade firmware (page 40)

l Charge the battery (page 42)

Use the USB Base or the Transfer Station inside your agency when fully charging the battery.

Use the WiFi Base in the vehicle for incidental charging during your shift. Charging in a vehicle base can impact the vehicle battery and can slow down significantly in warmer temperatures.

Important! Battery charging shuts down at ambient temperatures greater than 35 degrees C (95 degrees F).

l Provision the camera (USB Base and Transfer Station only) (page 35)

l Define a Record-After-the-Fact

l Request a state capture for troubleshooting (USB Base only)

l Associate with a recording group that can include a 4RE DVR and other VISTA WiFi or VISTA XLT

(RATF) event (USB Base only) (page 39)

cameras (WiFi Base only) (page 44)

The VISTA Body Camera needs to interact with Evidence Library software to be customized for your agency. For that interaction to take place, the camera must be docked in a VISTA USB Base or Transfer Station connected to your Evidence Library software.

You can dock any VISTA Body Camera in any of the three bases.

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+ 104 hidden pages

Watchguard VISTA WiFi, VISTA XLT User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Important Notice

Contents

Introduction

About this document

Related documents and information

What's new for version 3

What's new for version 3.0.2:

What's new for version 3.0.0:

Using the VISTA Body Camera

Overview

Basic workflow

Using the rotatable shirt clip and duty belt clip

Using the locking chest mount

Using the MOLLE vest loop mount

Wearing VISTA XLT

Recommended mounting order for VISTA XLT system

Wearing the DVR

Using the DVR belt holster

Wearing the head-mounted camera sensor

Using the glasses mount

Preparing your Oakley glasses

Wearing the body-mounted camera sensor

Using the magnetic mount

Using the shirt clip

Powering On and Off

Powering on

Powering off

Forcing power off

Starting and Stopping a Recorded Event

Starting a recorded event manually

Stopping a recorded event manually

Muting the Audio During a Recorded Event

Muting audio

Categorizing a Recorded Event

Categorizing a recorded event on the camera

Docking the VISTA Body Camera