Watchguard SSL 1000, SSL 500, WatchGuard SSL 500, WatchGuard SSL 1000 Hardware Manual

WatchGuard® SSL 500
WatchGuard® SSL 1000
Hardware Guide

WatchGuard SSL 500
WatchGuard SSL 1000

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Hardware Guide iii

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MANUFACTURER’S INSTRUCTIONS.

ATTENTION: IL Y A DANGER D’EXPLOSION S’IL Y A REMPLACEMENT
INCORRECT DE LA BATTERIE, REMPLACER UNIQUEMENT AVEC UNE
BATTERIE DU MÊME TYPE OU D’UN TYPE ÉQUIVALENT RECOMMANDÉ PAR
LE CONSTRUCTEUR. METTRE AU REBUT LES BATTERIES USAGÉES
CONFORMÉMENT AUX INSTRUCTIONS DU FABRICANT.

xviii

Licensing

People’s Republic of China Electronic
Industry Standard

This table is presented in accordance with SJ/T11364-2006, Marking for
Control of Pollution Caused by Electronic Information Products, imple­mented in November 2006.

RoHS Statement

The member states of the European Union approved directive 2002/95/EC,
Restrictions of Hazardous Substances (“RoHS directive”‘) that becomes
valid on July 1, 2006. It states that all new electrical and electronic
equipment put on the market within the member states must not contain
certain hazardous materials. The WatchGuard® SSL series will comply with
the European Union’s R0HS directive 2002/95/EC and similar regulations
that may be adopted by other countries for European Sales.

Hardware Guide xix

WEEE Statement

WEEE is a general set of requirements dictated in the EU Directive 2002/96/
EC. This Directive mandated that member EU countries enact regulations
governing the Waste of Electrical and Electronic Equipment (WEEE). The
Directive, and its individual transpositions into specific country laws and
legislation, is aimed at the reduction of WEEE through reuse, recovery, and
recycling of WEEE.

WatchGuard® is working in partnership with our European Union (EU)
distribution partners to ensure that our products are in compliance with
the WEEE statutes, and that the recovery of our product per the specific EU
country legislative requirements is seamless for our product’s end users. If
you have a WatchGuard product that is at its end of life and needs to be
disposed of, please contact WatchGuard Customer Care Department at:

U.S. Customers: 877.232.3531

International Customers: +1.206.613.0456

WatchGuard is reasonably confident that our products do not contain any
substances or hazardous materials presently banned by any legislation,
and do not present a risk due to hazardous materials. WEEE recovery
professionals should also note that these products do not have any
materials that are of particular high value in their individual form.

xx

Hardware Guide

The WatchGuard® SSL line of security devices deliver
dependable, universal network access, strong
administrative control, flexible, extensible authentication,
and value for your growing network. Our powerful
solution provides robust security from the end user to the
network, for managed and unmanaged devices.
WatchGuard SSL offers the broadest range of mobile
device and platform support in its class.

This guide introduces the WatchGuard SSL 500 and SSL
1000 models. These models are the latest in the line of
WatchGuard’s RoHS-compliant (lead-free) hardware
products.

The WatchGuard SSL 500 gives strong protection out of
the box for businesses that must have integrated security,
ease of use, and the capacity to extend and scale to meet
growing needs.

The WatchGuard SSL 1000 includes the same capabilities
as the WatchGuard SSL 500. Additionally, it gives superior
performance, improved scalability, and more
simultaneous connections.

Package Contents

The package contains this Hardware Guide on a
CD-ROM and:

• WatchGuard® SSL 500 or WatchGuard SSL1000
device

•Setup Guide

• Hardware warranty card

• LiveSecurity Service license key certificate

• 2 straight-through Ethernet cables (green)

• 1 serial cable (blue)

•AC Power Cord

• 4 rubber pads for the bottom of the device

•1 rack-mounting kit

Hardware Specifications

This table shows the hardware specifications for the
WatchGuard® SSL 500 and SSL 1000 appliances.

SSL 500

Processor 1.3 GHz Intel-based

processor

Memory: Flash 256 Mbyte

Memory: RAM 512 Mbyte

Power supply 100-240 VAC

Autosensing

Dimensions D=14.0”(35.56 cm)

W=16.75” (42.55 cm)
H=1.75”(4.45 cm)

Weight 12.4 lbs (5.58 Kg)

SSL 1000

2.0 GHz Intel-based

processor

256 Mbyte

1 Gbyte

100-240 VAC
Autosensing

D=14.0”(35.56 cm))
W=16.75” (42.55 cm)
H=1.75”(4.45 cm)

12.4 lbs (5.58 Kg)

2

Interface Specifications

This table shows the interface specifications for the
WatchGuard® SSL 500 and SSL 1000 appliances.

Interface Specifications

SSL 500

Network
interfaces

Serial ports 1 DB9 1 DB9

4 x 10/100 Mbps Fast
Ethernet
auto-negotiate
(half/full duplex)
RJ-45

Environmental Requirements

We recommend that you use these guidelines to install
your WatchGuard® SSL 500 or WatchGuard SSL 1000
devices safely:

• Install in a network rack

• Put in a secure area, such as a locked room, to block
the device from people who do not have permission
to use it

• Connect to a conditioned power supply to prevent
damage from sudden power changes

SSL 1000

4 x 10/100/1000
Gigabit Ethernet
auto-negotiate
(half/full duplex)
RJ-45

This table shows other environmental requirements for
the two units.

Operating temperature 0 – 45 degrees Celsius

(32 – 113 degrees Fahrenheit)

Operating humidity

Non-operating temperature –40 – 70 degrees Celsius

Non-operating humidity 10% – 95% Non-condensing

Non-operating random
vibration

Acoustic noise 40 dBA at 20° – 25°C
Operating mechanical shock 20.0 G with 11 Msec duration

Hardware Guide 3

10% - 85%

(–40 – 158 degrees Fahrenheit)

at 55 degrees Celsius
(131 degrees Fahrenheit)

7 – 28 Hz 0.001 to 0.01 G2 per
Hz

1/2 sine wave

Hardware Description

This description applies to all WatchGuard® SSL 500 and
WatchGuard SSL 1000 models.

Front view

The photograph below shows the entire front of the
devices.

The photograph below shows a close-up of the left side of
the device. From the left:

4

LCD indicator panel and console buttons

The LCD screen shows device status information.

LCD console buttons

You use the LCD console buttons to see status
information and start recovery procedures.

If you press and hold the Up button when you
turn on the power, the device boots into Safe
Mode.

For detailed information on the LCD indicator
panel and the LCD console buttons, see “Using
the LCD Interface” on page 7.

Hardware Description

Serial port (Console)

DB9 connector for the serial port. Reserved for
future use.

Power

A yellow LED (light-emitting diode) shows that
the power is on.

Storage

A green LED indicates that the device is writing to
or reading from the compact flash card of the
hard drive disk (if installed).

Status

The status LED changes colors to indicate the
current device mode: red for Safe Mode and
green for default mode.

Expansion

A green LED shows an upgrade module is
installed in the expansion slot in the rear of the
unit (described in “Rear view” on page 6). This is
always off unless an upgrade is installed.

The photograph below shows a close-up of the ports and
port indicators. From the left:

Port LEDs

The sets of LEDs are labeled 0, 1, 2, and 3. They
correspond to the interface ports to their right.
The LEDs show the link and connection speed of
the interface.

- When the interface operates at 10 Mbit, the top
LED is green.

Hardware Guide 5

Rear view

The rear view of the device has the AC receptacle, fans,
and power switch.

- When the interface operates at 100 Mbit, the
middle LED is green.

- When the interface operates at 1000 Mbit, the
bottom LED is green. (This applies to SSL 1000
only.)

Interface ports

The interface ports have standard RJ45
connectors and are labeled 0, 1, 2, and 3. Only
interface ports 0 and 1 are active.

Hard Disk Drive

Reserved for possible future use.

Expansion Slot

An upgrade expansion card can be installed in
the future.

Fans

The three fans decrease the internal temperature
of the device.

Power Switch

Turns the device on or off.

AC Receptacle

Accepts the detachable AC power cord supplied
with the device. The power supply for the device
is a WatchGuard standard auto-sensing AC power
supply.

6

Using the LCD Interface

You can use the LCD interface and buttons for different
operations.

The WatchGuard SSL device can operate in two modes:

Default Mode

The normal operating mode. The device boots
from the appliance software.

Safe Mode

Safe Mode returns your SSL device to the factory
default settings.

To put your device into safe mode, press and hold
the up arrow on the front panel during device
bootup. Keep the button depressed until you see
the words “Executing SysB.” While in Safe Mode,
the device completes system tests and restores
the default settings.

Using the LCD Interface

After the restore process is complete (about 60
seconds), the device automatically returns to
Default Mode. To return to Default Mode sooner,
manually power off and reboot the device.

You can then change the default device settings
using the WatchGuard SSL Web Manager.

LCD keypad button control

There are four buttons to the right of the LCD display.

Left Button

This button is the “selection” button. It scrolls
through the menu options to the left and lets you
select from different options.

Right Button

This button is also a "selection" button. It scrolls
through the menu options to the right and lets
you select from different options.

Hardware Guide 7

Up Button

This button lets you move up in a group of menu
entries.

Down Button

This button lets you move down in a group of
menu entries.

Using the LCD interface in Default Mode

Unless you specifically put your WatchGuard SSL device in
Safe Mode, it automatically boots into Default Mode. It
uses the device software to operate.

You can use the four-button keypad to see information
about the SSL device on the LCD display. In Default Mode,
press the buttons to move around the device menu. Use
the Left and Right
categories. To see information in a category, use the
Up and Down buttons to move up and down through
the menu.

buttons to move through the list of

Default Mode shows:

Hardware Monitoring

SSL device serial number

CPU temperature

CPU temperature and the system temperature

CPU fan status

Case cooling fan speeds for the three device
different fans

Voltage

CPU core voltage, battery voltage, and 3.3V
power supply voltage

Uptime

Time interval since the device was last restarted

8

Example

To see the CPU temperature of the device from your LCD
display, press the Left or Right button to scroll through
options until you see Hardware Monitor. Then, press the

Down button to move into the menu. Press the Left or
Right button to scroll through the Hardware Monitor

entries until you find the CPU temperature. Press the Up
button to return to the main category level.

Using the LCD Interface

Load

Load average, showing the average system load
for the past 1, 5, and 15 minutes

Memory usage

Current memory used on the device.

Hardware Guide 9

10