Watchguard SMS 2010 WGSMS2010 Instruction Manual

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I N S T R U C T I O N M A N U A L V E R S I O N 1.12
MODEL: WGSMS2010
Watchguard SMS 2010
Mobile Phone Monitored Alarm System via SMS with
Wireless Detectors, Remote Controls & Siren
Designed in Australia. Made in Taiwan
N517
WGSMS2010.
Perimeter Alarm
– Zone 1.
Inbox
11:21pm
RoHS
COMPLIANT
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Contents
Contents ............................................................................................................................................................. 2
Quick Reference Guide...................................................................................................................................... 3
1. Introduction .................................................................................................................................................... 4
1.1 Watchguard SMS 2010 Features ........................................................................................................... 4
1.2 Main Components: .................................................................................................................................. 5
1.2.1 Optional Components – Compatible Sirens ................................................................................... 6
1.2.2 Optional Components - Accessories: ............................................................................................. 7
2. Installation ...................................................................................................................................................... 8
2.1 Planning the Installation .......................................................................................................................... 8
2.2 Installation Sequence.............................................................................................................................. 8
2.2.1 Setting up the SIM Card.................................................................................................................. 9
2.2.2 Main Control Unit ............................................................................................................................ 9
2.2.3 Wireless PIR Detectors ................................................................................................................. 10
2.2.4 Wireless Panic Buttons ................................................................................................................. 15
2.2.5 Wireless Smoke Detectors ........................................................................................................... 16
2.2.6 Wireless Reed Switches ............................................................................................................... 18
2.2.7 Wireless External Siren................................................................................................................. 19
2.2.8 Wireless Solar Siren ..................................................................................................................... 22
2.2.9 Wireless Keypad ........................................................................................................................... 24
2.3 Configure Arm/Disarm Confirmation Reports ....................................................................................... 30
2.3.1 Set-up Arm/Disarm Confirmation Reports .................................................................................... 30
3. Operation ..................................................................................................................................................... 31
3.1 Master key switch on Main Control Unit ............................................................................................... 31
3.2 Exit & Entry Delays ............................................................................................................................... 31
3.2.1 Exit Delay ...................................................................................................................................... 31
3.2.2 Entry Delay (For Use With The Optional Wireless Keypad) ......................................................... 31
3.3 Red LED Indicator Main Control Unit.................................................................................................... 31
4. Alarm Modes ................................................................................................................................................ 32
4.1 Away, Home and Panic Modes ............................................................................................................. 32
4.2 Disarming the Unit: ............................................................................................................................... 32
4.3 Remote Control Functions .................................................................................................................... 33
4.3.1 Button 1......................................................................................................................................... 33
4.3.2 Button 2......................................................................................................................................... 33
4.3.3 Buttons 1 and 2 ............................................................................................................................. 33
5. Programming................................................................................................................................................ 34
5.1 Main Control Unit Programming............................................................................................................ 34
5.1.1 Add a new remote ......................................................................................................................... 34
5.1.2 Delete all remotes ......................................................................................................................... 35
5.1.3 Add a detector............................................................................................................................... 35
5.1.4 Delete a detector........................................................................................................................... 36
5.2 Zone Feature Programming.................................................................................................................. 36
5.2.1 Zone feature programming ........................................................................................................... 36
5.2.2 Turning zone supervision on or off ............................................................................................... 37
5.2.3 Turning siren arm / disarm beeps on or off................................................................................... 37
5.3 Basic SMS Functions ............................................................................................................................ 38
5.4 Phone Number Memory ........................................................................................................................ 39
5.4.1 To Change Your PIN code............................................................................................................ 39
5.4.2 To Change The ID Of The System ............................................................................................... 39
5.4.3 To Add Phone Numbers To The System...................................................................................... 40
5.4.4 To Read Phone Numbers From The System ............................................................................... 40
5.4.5 To Erase Phone Numbers From The System............................................................................... 41
5.4.6 SMS Controlled Output ................................................................................................................. 41
5.5 SMS Commands List ............................................................................................................................ 42
6. Warranty Terms ........................................................................................................................................... 43
6.1 Warning Limitations & Warranty ........................................................................................................... 43
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Quick Reference Guide
1. Set-up the SIM card for operation in the system. (ref. 2.2.1 Installation: Setting up the SIM Card – Page: 9)
2. Set-up the PIN code. (ref. 5.4.1. To Change Your PIN code – Page: 35)
3. Set-up the Identification of the alarm system. This ‘Identification’ is a description for the system that appears at the start of every SMS message you will receive from the alarm system. (ref. 5.3.5 To Change The ID Of The SMS message – Page: 37)
4. Set-up the Phone Numbers that the system will send messages to. Refer to the sections Adding/Erasing Phone Numbers from the system’s memory. (ref. 5.3. Phone Number Memory – Page: 35)
NOTE: To receive a FULL list of all commands, send your PIN code to the Main Unit.
Please note down the relevant details for the alarm system. i.e. The phone numbers that
have been programmed into the system and the phone number of the actual Watchguard
SMS 2010 (WGSMS2010) alarm system.
PROGRAMMED PHONE NUMBERS REFERENCE
WGSMS2010 SIM Card Phone Number
This is the phone number of the alarm system.
Stored Phone Numbers
Telephone 1
Telephone 2
Telephone 3
Telephone 4
Telephone 5
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1. Introduction
As Australia's leading designer & manufacturer of quality wireless security systems we are proud to release our latest model that enables 2-way communication between you and your alarm via your mobile phone.
1.1 Watchguard SMS 2010 Features
Features:
Quick and simple to install – very easy to use!
Remote Controls to arm / disarm your system or send a panic alarm
from anywhere within operating range on your premises.
The remote controls utilise Code Hopping technology to protect against scanning and code grabbing, with more than 4 billion security combinations chosen at random.
8 Zone controller with battery back-up, allowing up to 8 wireless sensor devices including smoke detectors, passive infrared movement sensors (both indoor and outdoor versions) and reed switches for doors and windows.
Long-life lithium batteries used on all sensors as well as automatic low battery warning to indicate when they need replacing.
Tamper detection on all system parts including panel and wireless sensors.
Extra wireless sensors are available including door-window reed switches, Wireless Solar Siren and AC Powered Siren (wirelessly triggered; includes back up battery).
Optional compatibility with external siren.
Anti tamper protection, AC failure notification, battery failure
notification, supervision failure notification (if the external siren does not report to the main unit for 24hours), powerful siren with auto 5 minute timeout and blue flashing strobe for ARM, DISARM and HOME ARM visual conformation.
Radio interference detection for maximum system integrity (optional)
Confirmation SMS reports of arm/disarm (programmable)
SMS notification for all alarm events
Easy programming using DIP switches
Latest generation radio receiver – up to 300m line of sight
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1.2 Main Components:
The below components are included in the Watchguard SMS 2010 alarm system package:
1 Main Control Unit & Keys 2 Remote Controls
3 12V DC Power Supply 4 Wireless Passive Infrared Detectors
5 Wired Compact External Siren 6 Mounting Materials
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1.2.1 Optional Components – Compatible Sirens
Wireless Sirens:
1. Wireless Triggered Siren (AC Powered)
Part # WSIREN
Wireless External Siren with flashing blue strobe and backup battery. 10m of pre-terminated cabling for ‘plug-secure’, DIY friendly installation. Includes low voltage plug-pack. Sends tamper, low battery and supervision signals.
2. Completely Wireless Solar Siren
Part # WSSOL
The Wireless Solar Siren requires no cables, with an inbuilt solar panel to charge its 6V 1.2Ah internal battery. Backup battery included. Can operate continually for 40 days without sunlight once charged. Incorporates powerful siren and flashing blue strobe. Tough, weatherproof polycarbonate housing.
3. Wireless Compact Siren
Part # WSSENTINEL
Compact design Wireless External Siren with flashing blue strobe.
Includes low voltage plug-pack.
Hard Wired Siren:
1. Hard Wired External Siren
Part # COS-PLUG
Hard Wired External Siren with high visibility flashing blue strobe and tamper switch. Housed in a moisture and UV resistant, highly durable, attractive industry standard casing. All cabling is pre-terminated for easy installation. Includes rear protective cover.
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1.2.2 Optional Components - Accessories:
1. Wireless Keypad
Part# WKP
A wireless keypad can be placed inside the entrance to your premises, allowing people to arm and disarm the system using a PIN code instead of remote controls. This enables multiple user access without needing extra remote controls.
2. Large Wireless Keypad
Part # WKPL
Large conventional size wall mountable keypad with flip-down front cover – allows for arming and disarming of system using PIN code. Powered by 9V Battery. Backlit keys for night time illumination.
3. Wireless Smoke Detector
Part # SMODETW
The Wireless Smoke Detector will trigger an alarm whenever smoke or fire is detected. The detector contains a long life battery and the system will notify you when it requires replacing.
4. Wireless Supervised PIR Detector (Outdoor)
Part # PIRWOD
Fully sealed UV resistant housing for outdoor use. Four selectable coverage patterns (wide angle 10m, curtain 10m, long range 20m & vertical curtain 3m). Wirelessly communicates alarm, low battery and supervision signals. High quality TAKEX sensor, made in Japan.
5. Wireless Emergency Pendant
Part # WPANIC
Designed with the elderly or invalid person in mind. Large
rubber button. Nylon lanyard included. Splash proof. Dipswitch
Coding.
6. Wireless Reed Switch
Part # WREEDI
The Wireless Reed is used for detecting the opening of windows or doors. They contain long life lithium batteries that last up to 5 years, and the system will automatically notify you when they need replacing.
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2. Installation
2.1 Planning the Installation
To get the best possible protection from your Watchguard SMS 2010 alarm system, it is imperative that you follow the following guidelines on where to place the system components. Below is a diagram of typical locations to place the Main Control Unit and wireless accessories.
2.2 Installation Sequence
A variety of accessories are available with the Watchguard SMS 2010 alarm system. This guide provides installation details for each of these accessories, following the setting up of the SIM Card and the mounting of the main control unit.
1. Setting up the SIM Card.
2. Main Control Unit.
3. Install Accessories. Once the Main Control Unit is mounted, you will then need to set-up and install any accessories you have.
a. Wireless PIR Motion Detectors b. Panic Buttons c. Smoke Detectors d. Wireless Reed Switch and Shock Sensors e. External Hard-Wired/Wireless Sirens f. Wireless Keypad
4. Configure Arm/Disarm Confirmation Reports.
5. Customise Programming.
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2.2.1 Setting up the SIM Card
IMPORTANT NOTE: The Watchguard SMS 2010 requires a GSM SIM Card. You must purchase this from a
telecommunications provider. Also, it must not be PIN code locked – please follow the instructions below to ‘deactivate (turn off) the PIN code’ if locked.
If the SIM asks you for a PIN code, place it in an existing mobile phone and deactivate (turn off) “PIN code request.” You may need to refer to your mobile phone manual on how to do this. After deactivating the request, insert the SIM card into the Watchguard SMS 2010.
Save the system’s phone number in your phone to easily recall for sending SMS commands e.g. ‘WGSMS2010’ or Home Alarm or another meaningful name. This way when the system calls because an SMS did not get through or sends a normal status message you will know that it is the alarm that has attempted to contact you and be able to take immediate action.
2.2.2 Main Control Unit
The Main Control Unit requires 12VDC power – the plug pack must be connected to AC voltage at all times. Therefore, it should be located as close as possible to a power outlet, preferably mounted out of sight. For maximum wireless range, mount the unit at a height of 1.5m or greater from the ground and ensure there are no metal objects directly adjacent to the antenna.
Note: Make the antenna as straight as possible, as even small bends can reduce the wireless range significantly. DO NOT ever attempt to shorten or lengthen the antenna.
Note: The Watchguard SMS 2010 system has been designed with most single and two storey residential / business premises in mind. In some instances however, (due to the construction of the building) range may be diminished, and this may require you to either locate the main control unit, the wireless solar siren, or the alarm detector closer to one another to achieve reliable performance. Carrying out a Walk Test (Refer Page 13) will ensure best operation.
Note: The main control unit must also be turned on with the unit keys provided. The
keyswitch is primarily used for programming in features and optional accessories and is not
necessary after system setup. Once the alarm is configured, the main unit keyswitch should
remain on. See page 28 for more information on the keyswitch.
Mounting the Main Control Unit
1. Drill the mounting holes (7mm Diameter) into the chosen location (preferably 1.5m or greater from the floor).
2. Install the unit so the antenna is straight and vertical.
3. Push the supplied wall plugs into the holes then mount the unit on the wall using the supplied screws.
4. Plug the power adapter (with the right angle plug) into your power point (leaving it switched off), and connect the right angle plug into the Main Control Unit.
5. Insert
the SIM card into the slot and lock it in place using the
slide.
6. Turn the power point on where the power adapter is connected.
7. Now you can setup SMS messaging (see page 35).
NOTE: Ensure you hold a record of the programmed numbers and the unit’s SIM card number – this can be done in the ‘Programmed Numbers Reference’ at the start of this manual.
Antenna –
Keep vertical
& straight
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2.2.3 Wireless PIR Detectors
This section shows you how to install wireless PIR detectors (PIRW3) for your system.
a) Systems with packaged wireless PIR detectors should already be learnt into the Main Control Unit. If
your detectors have a sticker with a zone number on the back, then they are already learnt into the system. Follow the Set-up a pre-learnt wireless PIR detector procedure for each of these detectors that you have.
b) If you have purchased additional detectors, you will need to learn them into the Main Control Unit.
Follow the Set-up and learn-in a wireless PIR detector procedure for each of these detectors that you have.
Refer to the Programming chapter later further in the manual if you wish to change the Home and Away settings for a zone.
a) Set-up a pre-learnt wireless PIR detector
Open the fr
ont cover of the detector and remove the plastic insulator from the
battery. Wait 3 minutes for the detector to warm up.
Set dipswitches 1 and 3 on the Main Control Unit to ON.
Open and close the front cover of the detector. The detector will now enter Walk Test mode.
Walk test the detector and adjust the facing angle as necessary so that the red light on the detector turns on whenever you walk past it.
The unit will beep out the zone number of the detector whenever it is triggered (i.e. zone 1 will beep once).
The unit will not beep out the zone number if the radio signal strength is not strong enough.
Mount the detector if the walk test was successful.
Press button 2 on the remote to exit Walk Test mode.
Set all the dipswitches to off.
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b) Set-up and learn-in a wireless PIR detector
Open the front cover of the detector and remove the plastic insulator from the
battery. Wait 3 minutes for the detector to warm up.
Set the dipswitch to ON for the zone you wish to learn the detector into.
Press the ADD button on the Main Control Unit.
Remove the front cover of the detector.
Press and release the tamper switch. The Main Control Unit should then beep a number of times; to indicate which zone the detector has been learnt into.
The system will now automatically enter Walk Test mode.
Walk test the detector and adjust the facing angle as necessary so that the red light on the detector turns on whenever you walk past it. The unit will beep out the zone number of the detector whenever i
t is triggered (i.e. zone 1
will beep once).
The unit will not beep out the zone number if the radio signal strength is not strong enough.
Mount the detector if the walk test was successful.
Set all the dipswitches to off.
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c) About the wireless PIR detector
The detector is a high quality infrared movement detector, which is battery operated and communicates with the Watchguard SMS 2010 alarm system via radio frequency (RF) transmission. This detector is very easy to install, provides excellent detection sensitivity and has a long battery life (approximately 3 years). This detector transmits four different codes to the main control unit.
1 Alarm Sent when a valid movement is detected
2 Tamper Sent when the detector case is opened
3 Supervision Sent every 2.5 hours to the main control unit
4 Low Battery Sent when the batteries need replacing
During the warm up period, (first 3 minutes after installing the batteries) the detector will not respond to the tamper switch or to movement in front of the detector. You must wait 3 minutes before it will respond to movement
This detector has Intelligent Power Saving (IPS). This means that in normal operation the lights will not flash every time you move in front of the detector. When the red light flashes on for 1 second, this means that the detector has picked up and validated body movement (or an intruder) and an alarm code is transmitted. The detector will now go into IPS mode for approximately 3 minutes. During this time the detector will not trigger and no lights will turn on.
d) Tips for positioning
Mount the detector on your wall at a minimum height of 1.8 metres and maximum of 2.1 metres (lower is better). Always mount your PIRW so that an intruder has to walk across its zones (i.e. walk past the detector, not towards it).
Don’t mount detectors facing glass doors or windows. Always mount above windows and doors to look inside.
Don’t mount detector facing hot areas or areas where the temperature may change suddenly (e.g. open fire places,
direct sunlight or air conditioning vents).
Select a location where the detector can provide the best detecting range. Always ensure that you do not cover an area with multiple detectors, so as to avoid simultaneous transmission back to the Main Control Unit. The receiver can only decode one coded signal at any given time.
If the Main Control Unit is mounted close to metal frames or doors, this may reduce the radio transmitting range. The higher the mounting and straighter the antenna, the better the range!
The detector is not waterproof and is designed for indoor use only.
1. Firstly, the mounting bracket must be fixed to the wall using the self-tapping screw. Mounting should be at a minimum height of 1.8 metres and maximum of 2.1 metres.
2. Drill a 5mm diameter hole (at least 30mm deep) into the wall for mounting the detector bracket/socket base.
3. Push the wall plug into the hole then screw in the mounting bracket. It will clip into the base.
4. The detector can now be clipped onto the swivel bracket. See diagram below.
It is vital that the detector is tested carefully for each installation. At 25°Celsius, the detector should have a detection range of approximately 10 metres and a scope angle of 90°, i.e. 45° either side of the centre position straight ahead of the lens. You can check how well the detector is functioning, by performing a walk test.
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e) Perform a walk test
Remove the front cover off the detector via the clip at the top. The green and red lights will flash together, 6 times, to indicate that the detector has entered test mode.
Replace the front cover.
The detector will stay in walk test mode for 3 minutes. It may be triggered as often as desired during this period. When movement is detected the green light will flash
to indicate one pulse count. When 3 pulse counts are detected the red light will flash
to indicate a valid movement and that the alarm code signal has been sent back to the main control unit.
After the alarm code signal has been received, the internal screamer will beep the number of times of the zone that has been triggered, ie: two beeps for a zone 2 detector. Detectors, which have been set to 24-
hour mode, will still trigger the alarm.
If a tamper switch is pressed on the main control unit or a wireless detector the internal screamer will beep once.
By following this process, test the range of your detector setup, acknowledging the beeping out of the zones by the main control unit. If the detector does not trigger these beeps from the main control unit, you may need to reposition your detectors closer to the main control unit.
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The Watchguard PIR detectors have a special firmware known as Dual Edge Sensing (DES). This enhances the reliability of the detectors in all environments. DES is explained further below:
f) About Dual Edge Sensing (DES) Technology
Side view detection pattern in optimal temperature environment
This detector has Dual Edge Sensing (DES) Technology, developed to eliminate false alarms yet still provide maximum security.
The detector uses a pattern of infrared beam zones to sense body movement. The detection pattern in an optimal temperature environment is shown opposite.
Each time you walk into or out of an infrared beam zone this will be sensed and processed by the DES technology built into the detector. The red trigger light will not turn on until the detector has made valid movement detection in normal mode. This will only happen if the detector is not in Intelligent Power Saving (IPS) mode.
Trigger examples in ‘least sensitive’ mode
When set to least sensitive, the PIR must receive 3 pulses before it will trigger. 2 of the 3 pulse counts must be for different zones.
Both of the examples to the left will trigger the PIR, provided movements
1 to 4 are made within 10 seconds.
Trigger examples in ‘most sensitive mode
When set to most sensitive, the PIR must only receive 2 pulses before it
will trigger. Both pulse counts must be from different zones.
This example will trigger because two separate zones are crossed.
(3ft)
(13ft) (30ft) (60ft)
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No trigger examples
In this example, the PIR will not trigger. This is because the two pulse counts aren’t for two separate zones.
2.2.4 Wireless Panic Buttons
This section shows you how to install wireless panic buttons (WPANIC) for your system.
If your system came with wireless panic buttons, they should already be learnt into the Main Control Unit. No further set-up is required.
If you have purchased additional panic buttons, you will need to learn them into the Main Control Unit. Follow the Set-up and learn-in a panic button procedure for each of the panic buttons that you have.
a) Set-up and learn-in a panic button
Open the panic button, and set the dipswitches to a random combination.
Close the panic button.
Set the dipswitches on the Main Control Unit to the zone you wish to learn the panic button into.
Press and release the ADD button on the Main Control Unit. Press and hold down the panic button until the Main Control Unit beeps. It will beep a number of times corresponding to the zone you have learnt it in to.
Set the dipswitches back to OFF
Dipswitches
12V Battery
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