Watchguard hifi microphone User Manual
Document Revision: F
Important Notice
Copyright © 2016 Enforcement Video, L.L.C. (dba WatchGuard Video).
All rights reserved. This document and supporting data are the exclusive
property of Enforcement Video, L.L.C. and may not be copied and/or
reproduced without permission.
Software and firmware updates
WatchGuard Video is committed to the continual testing and
improvement of our software and firmware. As new revisions become
available, these updates will be made available to your agency; fees may
apply depending on your licensing agreement.
Manufacturer contact information
WatchGuard Video
Attn: Customer Service Department
415 Century Parkway
Allen, Texas 75013
1-800-605-6734
customerservice@watchguardvideo.com
Send us your suggestions
We want to hear from you. Tell us about your experience and how you are
using the HiFi Microphone. We will do our best to accommodate any
suggestions you may have in future revisions.
For U.S. customers, call Customer Service at 1-800-605-6734 or email
us at customerservice@watchguardvideo.com with your comments,
questions, and concerns. International customers, please contact your
local distributor.
Trademark notices
All marks, names, and logos mentioned herein are the property of their
respective owners.
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FCC and IC notices
This equipment complies with Part 15 of the FCC rules and Industry
Canada licence-exempt RSS standard(s). This equipment should only be
used with the antenna supplied by WatchGuard Video. Any changes or
modifications not expressly approved by the manufacturer could void the
user's authority to operate the equipment.
Cet appareil est conforme à la Partie 15 des règlements de la FCC et
Industrie Canada exempts de licence standard RSS. Cet appareil doit être
utilisé uniquement avec l'antenne fournie par WatchGuard Video. Tout
changement ou modification non expressément approuvée par le
fabricant pourrait annuler l'autorité de l'utilisateur de faire fonctionner
l'appareil.
This device complies with Part 15 of the FCC rules and Industry Canada
licence-exempt RSS standard(s) subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept all interference received, including interference
that may cause undesired operation.
Cet appareil est conforme à la Partie 15 des règlements de la FCC et
Industrie Canada exempts de licence standard RSS soumis aux deux
conditions suivantes:
1. Cet appareil ne peut causer des interférences nuisibles.
2. Cet appareil doit accepter toutes les interférences reçues, y compris les
interférences qui peuvent perturber le fonctionnement.
Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain should be
so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not
more than that necessary for successful communication.
Conformément à la réglementation d'Industrie Canada, cet émetteur radio
ne peut fonctionner à l'aide d'une antenne d'un type et maximum (ou
moins) Gain approuvé pour l'émetteur par Industrie Canada. Pour réduire
le risque d'interférence avec d'autres utilisateurs, le type d'antenne et
son gain doivent être choisis afin que la puissance isotrope rayonnée
équivalente (PIRE) ne dépasse pas ce qui est nécessaire pour une
communication réussie.
The radio transmitter IC:9073A-TRN400 and the base IC:9073A-CHG410
have been approved by Industry Canada to operate with the antenna
types listed below with the maximum permissible gain and required
antenna impedance for each antenna type indicated. Antenna types not
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included in this list, having a gain greater than the maximum gain
indicated for that type, are strictly prohibited for use with this device.
l Antenna type (radio transmitter): WatchGuard Video part number
WGP01589 unity gain (0dBi), 50 Ohm impedance
l Antenna type (base): WatchGuard Video part number WGP01573 unity
gain (0 dBi), 50 ohm impedance
Cet émetteur radio IC:9073A-TRN400 et la base IC:9073A-CHG410 ont
été approuvés par Industrie Canada pour fonctionner avec les types
d'antennes énumérés ci-dessous avec le gain maximal admissible et
l'impédance d'antenne requise pour chaque type d'antenne indiqué.
Types d'antennes ne figurent pas dans cette liste, ayant un gain
supérieur au gain maximum indiqué pour ce type, sont strictement
interdites pour une utilisation avec cet appareil.
l Type d'antenne (émetteur radio): WatchGuard Video part number
WGP01589 unity gain (0dBi), 50 Ohm impedance
l Type d'antenne (base): WatchGuard Video part number WGP01573 unity
gain (0 dBi), 50 Ohm impedance
The antennas used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be
co-located or operating in conjunction with any other antenna or
transmitter.
Les antennes pour cet émetteur doivent être installées en assurant une
distance d'au moins 20 cm de toute personne et ne doivent pas être
situées à proximité ni utilisées en conjonction d'autre antenne ou
émetteur.
This device complies with Health Canada’s Safety Code. The installer of
this device should ensure that RF radiation is not emitted in excess of the
Health Canada’s requirement. Information can be obtained at
http://www.hc-sc.gc.ca/ewh-semt/pubs/radiation/radio_guidelignes_direct/index-eng.php
Cet appareil est conforme avec Santé Canada Code de sécurité 6. Le
programme d’installation de cet appareil doit s’assurer que les
rayonnements RF n’est pas émis au-delà de l’exigence de Santé Canada.
Les informations peuvent être obtenues: http://www.hc-
sc.gc.ca/ewh-semt/pubs/radiation/radio_guide-lignes_
direct/index-eng.php
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Contents
Contents
Introduction 7
Welcome 8
About this Document 8
Related documents and information 8
About the HiFi Microphone 9
Technical specifications 10
Warranty Information 10
HiFi Microphone 15
Overview 16
Using the HiFi Microphone 16
Beginning a shift 17
During a shift 17
Ending a shift 17
Base 18
Status LEDs 19
DVR cable connection 20
Antenna connection 20
Contacts for charging and synchronizing 21
Transmitter 21
Talk/Mute slide button 22
Display 23
Display backlight button 23
Mode button 23
Status LEDs 24
Power switch 25
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v
Contents
Contacts for charging and synchronizing 25
External microphone jack 26
Display 26
Status icons 27
Mode icons 28
Synchronizing the Transmitter and the Base 29
Charging the Transmitter 30
Charging in a vehicle with the ignition off 31
Using Two HiFi Microphones 31
Best Practices and Troubleshooting 33
Best Practices 34
Installation best practices 34
Usage best practices 34
Troubleshooting 35
If you have no reception... 35
If you have poor reception, static, or noise... 35
If the transmitter does not respond to or synchronize with the
base... 36
Index 37
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Introduction
In this s ection...
l Welcome (page 8)
l About this document (page 8 )
l Related documents and information (page 8)
l About the HiFi Microphone (HiFi Mic) (page 9)
l Technical specifications (page 10)
l Warranty information (page 10)
Introduction
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7
Introduction
Welcome
Welcome to the WatchGuard Video HiFi Microphone User Guide. This
guide is designed to walk you through the basics of using your HiFi
Microphones (HiFi Mics) to help your WatchGuard Video 4RE DVRs collect
quality audio evidence.
About this Document
The HiFi Microphone User Guide covers the basic parts of the HiFi Mic as
well as its most common functions including:
l Synchronizing the transmitter (mic) and the base so the DVR can record
audio
l Charging the mic
l Triggering a recorded event from the mic
l Putting the mic into Covert mode
l Setting up the mic to notify you when it has a change to its status
Note: This user guide covers the basic use of the HiFi
Mic. It is not a comprehensive manual for every possible
action or situation you could experience with the HiFi Mic.
If you have a question about the HiFi Mic that is not
covered in the us er guide, contact your WatchGuard
Video representative.
Related documents and information
For subjects related to the WatchGuard Video 4RE system that are not
covered by the HiFi Microphone User Guide, see the following
documents:
l 4RE In-Car DVR Quick Start Guide
l 4RE In-Car DVR Installation Poster
l 4RE In-Car DVR User Guide
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About the HiFi Microphone
About the HiFi Microphone
The HiFi Microphone (HiFi Mic) is one of the WatchGuard Video
components for transmitting audio to the 4RE DVR (digital video
recorder) during the video recording process.
The HiFi Mic consists of two parts:
l Base: The base is the part of the HiFi Mic that is mounted in the vehicle
and physically connects to the DVR and the antenna.
l Transmitter (mic): The mic is the part of the HiFi Mic that you attach to
your apparel or duty belt.
The HiFi Mic performs the following major functions:
l Transmits audio
l Synchronizes the mic and the base so the DVR can record transmitted
audio
l Charges the mic
l Triggers a recorded event
l Disables all mic lights and sounds for Covert mode
l Notifies you when it has a change in its status
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9
Introduction
Technical specifications
The following table lists the technical specifications for the HiFi Mic:
Operating
voltage
Frequency 900 MHz (902 – 928 MHz) – 52 channels, digital spread
Operating
range
Transmitter: 4.2 VDC
Base: 12 VDC
spectrum
Over 1 mile in open line of sight
Important! Operating
range differs according to
the environment.
Jacks Transmitter: Lapel microphone jack
Base: 8-pin RJ-45 for power, audio out, and trigger out
Battery Capacity: Lithium-ion 4.2 VDC/1200mAh
Charging time: 3 hours
Stand-by time: 25 days
Talk time: 8-12 hours
Note: Performance can
degrade as the battery ages.
Warranty Information
WatchGuard Video, in recognition of its responsibility to provide quality
systems, components, and workmanship, warrants each system, part,
and component it manufactures first sold to an end user to be free from
defects in material and workmanship for a period of one-year from the
date of purchase. A defective component that is repaired or replaced
under this limited warranty will be covered for the remainder of the
original warranty period. Where defects in material or workmanship may
occur, the following warranty terms and conditions apply:
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Warranty Information
Warrantor
This warranty is granted by WatchGuard Video, 415 Century Parkway,
Allen, TX 75013, Telephone: 972-423-9777, Facsimile: 972-423-9778.
Parties to whom warranty is intended
This warranty extends to the original end user of the equipment only and
is not transferable. Any exceptions must be approved in writing from
WatchGuard Video.
Parts and components covered
All parts and components and repair labor of the warranted unit
manufactured and/or installed by WatchGuard Video are covered by this
warranty, except those parts and components excluded below.
Parts and components not covered
The limited warranty excludes normal wear-and-tear items such as
frayed or broken cords, broken connectors, scratched or broken displays
or consumable items such as batteries. WatchGuard reserves the right to
charge for damages resulting from abuse, improper installation, or
extraordinary environmental damage (including damages caused by
spilled liquids) to the unit during the warranty period at rates normally
charged for repairing such units not covered under the limited warranty.
In cases where potential charges would be incurred due to said
damages, the agency submitting the system for repairs will be notified.
Altered, damaged, or removed serial numbers results in voiding this
limited warranty. If while under the warranty period, it is determined that
the WatchGuard Video system was internally changed, modified, or
repair attempted, the system warranty will become null and void.
Limited liability
WatchGuard Video’s liability is limited to the repair or replacement of
components found to be defective by WatchGuard Video. WatchGuard
Video will not be liable for any direct, indirect, consequential, or
incidental damages arising out of the use of or inability to use the system
even if the unit proved to be defective. WatchGuard Video will not be
responsible for any removal or re-installation cost of the unit or for
damages caused by improper installation.
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Introduction
Remedy
If, within the duration of this warranty, a unit or component covered by
this warranty is returned to WatchGuard Video and proves to be defective
in material or workmanship, WatchGuard Video shall (at its option) repair
or replace any defective components or offer a full refund of the purchase
price. Replacement of a defective component(s) pursuant to this
warranty shall be warranted for the remainder of the warranty period
applicable to the system warranty period.
Shipping
During the first ninety (90) days of the initial warranty period,
WatchGuard Video will provide a prepaid shipping label to return any
defective unit for end users in the continental United States provided
serial numbers are submitted with the request. In such event, contact
WatchGuard’s Customer Service Department to request a return material
authorization (RMA) number. Failure to obtain and use a WatchGuard
Video prepaid shipping label in the first ninety days (90) on the return
shipment will result in the end user being responsible for shipping costs
to WatchGuard Video. After the first ninety (90) days, the end user will
be responsible for any shipping charges to WatchGuard Video.
WatchGuard Video will return ship the product to a customer within the
continental United States by prepaid ground shipping only. Any
expedited shipping costs are the responsibility of the end user.
Customers that are outside the continental United States will be
responsible for all transportation costs both to and from WatchGuard
Video’s factory for warranty service, including without limitation to any
export or import fees, duties, tariffs, or any other related fees that may
be incurred during transportation.
You may also obtain warranty service by contacting your local
WatchGuard Authorized Service Center (ASC) for shipping instructions.
A list of local ASCs may be obtained by contacting WatchGuard’s
Customer Service Department. Customers will be responsible for all
transportation costs to and from the local ASC for warranty service.
Extended warranty
Extended warranties may be purchased directly from WatchGuard Video.
Any and all extended warranties must be purchased prior to the
expiration of any previous warranty. Failure to purchase an extended
warranty prior to the expiration of the warranty period will require the
covered unit to be physically inspected at the facility of the manufacturer
and any repairs necessary to bring the unit back to full working order
must be performed prior to the issuance of any new warranty. The
customer will be responsible for the cost of the inspection (equal to 1
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