WatchGuard FS2E5W User Manual

WatchGuard

XTM 2 Series

Hardware Guide

XTM 25, 25-W, 26, 26-W

portion of the WatchGuard Web site that is used herein are either registered trademarks or trademarks of WatchGuard Technologies, Inc. and/or it’s subsidiaries in the United States and/or other countries. All other trademarks are the property of their respective owners.

The Power Architecture and Power.org wordmarks and the Power and Power.org logos and related marks are trademarks and service marks licensed by Power.org.

Printed in the United States of America. Part Number: 275-4131-001 Rev C Revised: October 19, 2011 U.S. Patent Nos. 6,493,752; 6,597,661; D473,879. Other Patents Pending.

Complete copyright, trademark, patent, and licensing information can be found in the Copyright and Licensing Guide. You can find this document online at: http://www.watchguard.com/help/documentation/

Notice to Users

Information in this guide is subject to change without notice. Updates to this guide are posted at:

http://www.watchguard.com/help/documentation/hardware.asp

Companies, names, and data used in examples herein are fictitious unless otherwise noted. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of WatchGuard Technologies, Inc.

ABOUT WATCHGUARD

WatchGuard offers affordable, all-in-one network and content security solutions that provide defense-in-depth and help meet regulatory compliance requirements. The WatchGuard XTM line combines firewall, VPN, GAV, IPS, spam blocking and URL filtering to protect your network from spam, viruses, malware, and intrusions. The new XCS line offers email and web content security combined with data loss prevention. WatchGuard extensible solutions scale to offer right-sized security ranging from small businesses to enterprises with 10,000+ employees. WatchGuard builds simple, reliable, and robust security appliances featuring fast implementation and comprehensive management and reporting tools. Enterprises throughout the world rely on our signature red boxes to maximize security without sacrificing efficiency and productivity.

For more information, please call 206.613.6600 or visit www.watchguard.com

ii WatchGuard XTM 2 Series

ADDRESS

505 Fifth Avenue South Suite 500 Seattle, WA 98104

SUPPORT

www.watchguard.com/support U.S. and Canada +877.232.3531 All Other Countries +1.206.521.3575

SALES

U.S. and Canada +1.800.734.9905 All Other Countries +1.206.613.0895

Hardware Specifications

Note

WatchGuard® XTM security appliances deliver unparalleled unified threat management, superior performance, ease of use, and value for your small organization or branch office. Our security subscriptions give you fully integrated protection from spyware, spam, viruses, worms, trojans, web-based exploits, and blended threats. From firewall and VPN protection to secure remote access, WatchGuard XTM devices support a broad range of network environments.

This guide introduces the XTM 2 Series, a series of RoHS-compliant (lead-free) hardware products offered by WatchGuard.

The WatchGuard® XTM 2 Series is a network security device for small organizations and branch offices.

The XTM 2 Series product line includes:

 WatchGuard XTM 2 Series  WatchGuard XTM 2 Series Wireless

You can upgrade some XTM 2 Series or XTM 2 Series wireless devices to a higher model in the XTM 2 Series line for more capacity and performance with a simple software license key.

This Hardware Guide applies to XTM 2 Series devices with model numbers XTM 25, 26, 25-W, and 26-W. If your device model number is XTM 21, 22, 23, 21-W, 22-W, or 23-W, your hardware is described in the XTM 2 Series Hardware Guide that applies to those models.

Fireware XTM OS

The XTM 2 Series devices support WatchGuard’s next generation UTM OS—Fireware® XTM. Each XTM 2 Series device includes Fireware XTM and delivers exceptional protection against today's sophisticated threats to make sure that your business stays connected. For more information on the features of Fireware XTM OS, see the current Fireware XTM WatchGuard System Manager Help or Fireware XTM Web UI Help.

Hardware Guide 1

Hardware Specifications

Package Contents

 CD-ROM with this Hardware Guide  XTM 2 Series appliance  Quick Start Guide  Hardware warranty card  AC adapter (12V/2A) with international plug kit  Power cable clip, to attach to the cable and connect to the device. This decreases the tension on the

power cable.

 1 straight-through Ethernet cable  1 wall mount plate (wireless models only)  Three antennas (wireless models only)

Hardware Description

Hardware Specifications

XTM 25, 26 XTM 25-W, 26-W Wireless models

Processor Power Architecture® Single Core Power Architecture® Single Core

Memory: Flash 256 MB 256 MB

Memory: RAM 512 MB 512 MB

Power supply 12V/2A 12V/2A

Dimensions D = 156mm (6.13”)

W = 163mm (7.4”) H = 32mm (1.25”)

Weight 1.3 U.S. pounds 1.55 U.S. pounds (with antennas)

D =203mm (8.0”) W = 273mm (10.75”) H = 32mm (1.25”) Antenna height = 127mm (5.0”)

Interface Specifications

Network interfaces

I/O interfaces

• 5x GbE Copper RJ45, 1000Base-T, 100Base-TX, or 10 Base-T (10/ 100/1000Mbps)

•1 USB 2.0

• 1 RJ45 Serial Port

2 WatchGuard XTM 2 Series

Front View

The front panel of the device.

Fail Over

WAP

Network interface status indicators

Hardware Specifications

The Fail Over indicator is lit when there is a WAN failover from the primary external interface to the backup interface. After the external interface connection fails back to the primary external interface, the indicator is not lit.

The WAP indicator is lit when the XTM 2 Series wireless device is activated as a wireless access point or as a wireless client.

The five network interfaces are labeled 4, 3, 2, 1, 0. There are two status indicators for each interface.

Indicator Indicator color Interface Status

1000 Yellow Link speed: 1000 Mbps

Blinks (speed of blink increases as the data flow increases)

10/100 Green Link speed: 10 Mbps or 100 Mbps

Blinks (speed of blink increases as the data flow increases)

Status

The Status indicator shows when there is a management connection to the device. The Status indicator is lit for 30 seconds after you connect to the device with the Fireware XTM Web UI or the command line interface. It is also lit when the device is polled by WatchGuard System Manager.

Mode

The Mode indicator shows the status of the external network connection. If the device can connect to the external network and send traffic, the indicator is green. The indicator flashes if the device cannot connect to the external network and send traffic.

Attn

The Attn indicator is lit when you start the device with the Reset button pressed. For more information, see “The lithium battery used in the security appliance may not be replaced by the user. Return the appliance to a WatchGuard authorized service center for replacement with the same or equivalent type recommended by the manufacturer. If, for any reason, the battery or security appliance must be disposed of, do so following the battery manufacturer’s instructions.” on page 6

Data sent and received

Power ( )

The power indicator is lit when the device is on.

Hardware Guide 3

Hardware Specifications

Rear View

Rear view of the device.

Network interfaces

The five Ethernet interfaces have standard RJ45 connectors and are labeled 0, 1, 2, 3, 4. All interfaces support link speeds of 10, 100, or 1000 Mbps.

Antenna (wireless models only)

The XTM 2 Series Wireless device has a wireless antenna to the right of the network interfaces.

Fan

A rear cooling fan is installed on some models.

Power input

Reset button

USB interface

Serial port (Console)

Side Panels

Computer lock slot

Antennas (wireless models only)

Wall mounting plate (wireless models only)

A 12V/2A power supply is included with your device. Connect the AC adapter to the device and to a power source. The power supply tip is plus (+) polarity. Use only the supplied AC power adapter.

To reset the device, use the procedure in “Restore Factory Default Settings” on page 8.

Connect a USB storage device to use for USB backup and restore, or to store a support snapshot.

For more information about USB functions, see current Fireware XTM WatchGuard System Manager Help or Fireware XTM Web UI Help.

An RJ45 connector for the serial interface. An RJ45 serial cable is not included with the device.

The two side panels of the XTM 2 Series have a slot for a computer lock.

The two side panels of the XTM 2 Series Wireless have wireless antennas.

The wall mounting plate enables you to put the device in a good location to increase the range.

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AC Power Adapter

The AC power adapter supplies power for the XTM 2 Series device. You must use the correct plug for the AC power adapter for the power source used in your country.

The international plug kit includes four plugs: Q-NA (North America), Q-UK (United Kingdom), Q-EU (European Union), and Q-SAA (Asia).

Remove the plug from the AC power adapter

If the plug installed in the AC power adapter does not match your power source:

1. Use your thumb or finger to press down the locking key on the AC power adapter.

2. Hold the bottom of the plug.

3. Pull up from the bottom of the plug to remove it from the AC power adapter.

Connect the plug to the AC power adapter

To install a different plug in the AC power adapter:

1. Insert the top of the new plug in the AC power adapter at a 45-degree angle. You must insert the top of the new plug first. Do not use force to insert the plug into the adapter.

2. Press the bottom of the new plug into the AC power adapter.

The plug clicks into position.

Hardware Specifications

Wall Mounting Plate

The wall mounting plate enables you to mount the XTM wireless device on a wall in a good location to increase the range.

To install the wall mounting plate:

1. Place the wall mounting plate horizontally or vertically against the wall where you want to install the XTM wireless device.

2. Securely screw the wall mounting plate to the wall with four screws 1/8" (3 mm) wide and at least 3/4" (18 mm) long.

3. Position the bottom of the XTM wireless device to align the two holes on the XTM wireless device with the two connection points on the mounting plate.

4. Push the XTM wireless device toward the mounting plate, until the two connection points on the mounting plate are inside the holes on the bottom of the device. Then press firmly down to seat the device on the plate.

5. Position the antennas as needed for best wireless range.

To remove the XTM wireless device from the mounting plate, push the XTM wireless device up slightly, and then pull out, to separate the connection points on the mounting plate from the holes on the bottom of the device.

Hardware Guide 5

Hardware Specifications

Environmental Requirements

To safely install your XTM 2 Series device, we recommend that you:

 Install it indoors.  Put it in a secure area, such as a locked room, to block the device from people who do not have

permission to use it

 Connect it to a conditioned power supply to prevent damage from sudden power changes

Other environmental requirements:

Operating temperature 0 – 40°C (32 – 104°F)

Operating relative humidity 10% - 85% Non-condensing

Non-operating temperature –40 – 70°C (–40 – 158°F)

Non-operating relative humidity 10% – 95% Non-condensing

Safety Notices

All WatchGuard products are designed and tested to meet strict safety requirements. These requirements include product safety approvals and other global compliance standards. Read these instructions carefully before you operate the product, and refer to them as needed for continued safe operation of your product.

Product Safety Certification

The WatchGuard product is safety certified for these standards:

o CAN/CSA C22.2 No.60950-1-07 o IEC 60950-1, Second Edition o UL 60950-1, Second Edition

Safety Warning

o Do not place objects on the power cord. o Do not obstruct the ventilation openings. These openings prevent overheating of the XTM device. o Never push objects of any kind into slots or openings on this equipment. If you make contact with a

voltage point or short out a part, it can result in fire or electrical shock.

o If the equipment is supplied with a three-conductor AC power cable, the power cable must be

plugged in to an approved three-contact electrical outlet with the grounding wire connected to an electrical ground (safety ground) at the power outlet.

o When you remove or install an appliance, follow the general installation safety instructions provided

in this Hardware Guide to avoid injury or damage to the device.

The lithium battery used in the security appliance may not be replaced by the user. Return the appliance to a WatchGuard authorized service center for replacement with the same or equivalent type recommended by the manufacturer. If, for any reason, the battery or security appliance must be disposed of, do so following the battery manufacturer’s instructions.

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