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Wallbox Commander
User Guide
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Welcome to Wallbox
Congratulations on your purchase of the revolutionary electric vehicle charging system designed with cuttingedge technology to satisfy your daily needs.
This user guide will show you how to charge and will also give you the basic functionalities for your interaction
with the Wallbox Pulsar.
Get used to your Wallbox Commander 12
Before you start, please take a quick look over your Wallbox Commander
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Once your Wallbox Commander is ready and powered on, you will operate through a 7inch touchscreen display.
The software is specially designed to fully control and manage the charging process by simple commands, but
remember that you will always be able to just plug and charge, it can be as simple as that.
Contents
1. Charge your vehicle ................................................................................................................................................................................................................................................................ 4
2. Choose your vehicle ............................................................................................................................................................................................................................................................... 4
3. Connect to an internet network ............................................................................................................................................................................................................................. 5
3.1 Connect to a Wi-Fi network .......................................................................................................................................................................................................................... 5
3.2 Connect to an Ethernet network ........................................................................................................................................................................................................... 5
4. Update the firmware ............................................................................................................................................................................................................................................................... 5
5. Create a schedule ...................................................................................................................................................................................................................................................................... 6
6. Configure Energy cost ......................................................................................................................................................................................................................................................... 6
7. Lock / Unlock .................................................................................................................................................................................................................................................................................... 7
8. Synchronize data with myWallbox. ...................................................................................................................................................................................................................... 7
9. Download the app ...................................................................................................................................................................................................................................................................... 8
10. Troubleshooting ................................................................................................................................................................................................................................................................... 9
10.1 General ....................................................................................................................................................................................................................................................................................... 9
10.2 Wi-Fi ............................................................................................................................................................................................................................................................................................ 10
10.3 Logs .............................................................................................................................................................................................................................................................................................. 11
Android
iOS
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1. Charge your vehicle
To start charging your vehicle, just plug the conector to the vehicle, it will start charging. You will see the
charging information by tapping on the Status icon.
MAIN SCREEN
This window shows that your Commander is either not
connected or the charging process is completed.
In this scenario the charger will show a “fully charged”
message.
CHARGING
Once the connection has been safely established the status
window will appear in a blue color.
The Real Time Dashboard will indicate the charging
parameters:
- Charging time
- Time remaining to complete the charging
- The power used
- The quantity of kilometres that are charged per
one hour
2. Choose your vehicle
Your wallbox Commander have a database of every electric vehicle that allows to show detailed information of
the charging capacity,
In order to see detailed information about the charging of your vehicle, customize
your wallbox by selecting your vehicle model/brand.
From now on your electric vehicle will be displayed in the status menu and the
stats displayed are now calculated based on the characteristics of your particular vehicle.
Go to:
Go to:
Select your vehicle from the
list.
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