Walker W300 User Manual
Walker W300
User Guide
E
N
G
L
I
S
H
E
S
P
A
Ñ
O
L
www.mywalker.com
F
R
A
N
Ç
A
I
S
Table of Contents
SAFETY INSTRUCTIONS: .................................. 3
INSTALLATION: ..................................................... 7
FEATURES: ............................................................. 11
®
• Clarity
• Boost Control ....................................................... 12
• Clarity
• Boost Reset Switch .............................................. 12
• Ringer Controls .................................................... 13
• Visual Ringer ........................................................ 13
• Tone / Pulse Selection .......................................... 13
• Last Number Redial .............................................. 14
• Flash ..................................................................... 14
• Hold....................................................................... 15
• Surge Protection .................................................. 15
• Headset Port ........................................................ 15
• Neck Loop/Auxillary Port...................................... 16
• Backlite Keypad ................................................... 16
• Nite Lite ................................................................ 16
Power ControlTM. ....................................... 12
®
Effect ....................................................... 12
OPERATION:........................................................... 16
• To Place or Receive a Call ................................... 16
• Programming Frequently-Dialed Numbers .......... 17
• Change a Stored Number .................................... 18
• Delete Programmed Numbers ............................. 18
CARE: ....................................................................... 18
Trouble-shooting Guide........................................... 19
FCC Requirements ................................................. 22
Warranty and Service.............................................. 24
SAFETY INSTRUCTIONS
➤
Read and Understand
All Instructions
1.Never install telephone wiring during a
lightning storm.
2. Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
3. Never touch uninsulated telephone
wires or terminals unless the line has been
disconnected at the network interface.
4. Use caution when installing or modifying
telephone lines.
➤
Important Safety
Instructions
When using your telephone equipment,
basic safety precautions should always
be followed to reduce the risk of fire,
electric shock and injury to persons,
including the following:
• Read and understand all instructions.
• Follow all warnings and instructions
marked on the product.
• Unplug this product from the wall
outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a
damp cloth for cleaning.
• Do not use this product near water, for
example, near a bath tub, wash bowl,
kitchen sink, or laundry tub, in a wet
basement, or near a swimming pool.
• Do not place this product on an unstable
cart, stand or table. The product may fall,
causing serious damage to the product.
• Slots and openings in the cabinet and
the back or bottom are provided for ventilation, to protect it from overheating.
These openings must not be blocked or
covered. The openings should never be
blocked by placing the product on the
bed, sofa, rug, or other similar surface.
This product should never be placed
near or over a radiator or heat register.
This product should not be placed in a
built-in installation unless proper ventilation is provided.
• Do not allow anything to rest on the
power cord. Do not locate this product
where the cord will be abused by persons
walking on it.
E
N
G
L
I
S
H
SAVE THESE INSTRUCTIONS
3
SAFETY INSTRUCTIONS
• Never push objects of any kind into this
product through cabinet slots as they may
touch dangerous voltage points or short
out parts that could result in a risk of fire or
electric shock. Never spill liquid of any
kind on the product.
• To reduce the risk of electric shock, do
not disassemble this product. Opening or
removing covers may expose you to
dangerous voltages or other risks. Incorrect reassembly can cause electric shock
when the appliance is subsequently used.
• Unplug this product from the wall outlet
and refer servicing to the manufacturer
under the following conditions:
A. When the power supply cord or plug is
damaged or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed to rain
or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are
covered by the operating instructions
because improper adjustment of other
controls may result in damage and will
often require extensive work by a qualified
technician to restore the product to normal
operation.
E. If the product has been dropped or the
cabinet has been damaged.
F. If the product exhibits a distinct change
in performance.
• Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
• Do not use this telephone to report a gas
leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
4
Walker W300
SAFETY INSTRUCTIONS
The following items are included as part of
the CS-03 Requirements.
The Load Number of the equipment is 20.
The standard connecting arrangement
code for the equipment is CA11A.
NOTICE: The Canadian Department of
Communications label identifies certified
equipment. This certification means that
the equipment meets certain telecommunications network protective operational and
safety requirements. The Department
does not guarantee that the equipment will
operate to the user’s satisfaction.
Before installing this equipment, users
should ensure that it is permissible to be
connected to the facilities of the local
telecommunications company. The equipment must also be installed using an
acceptable method of connection. In some
cases, the company’s inside wiring associated with a single line individual service
may be extended by means of a certified
connector assembly (telephone extension
cord). The customer should be aware that
compliance with the above conditions may
not prevent degradation of service in some
situations.
Repairs to certified equipment should be
made by an authorized Canadian maintenance facility designated by the supplier.
Any repairs or alterations made by the
user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the
user disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and
internal metallic water pipe system, if
present, are connected together. This
precaution may be particularly important in
rural areas.
Caution: Users should not attempt to make
such connections themselves, but should
contact the appropriate electric inspection
authority, or electrician, as appropriate.
The Load Number (LN) assigned to each
terminal device denotes the percentage of
total load to be connected to a telephone
loop which is used by the device to prevent overloading. The termination on a
loop may consist of any combination of
devices subject only to the requirement
that the total of the load numbers of all the
devices does not exceed 100.
E
N
G
L
I
S
H
SAVE THESE INSTRUCTIONS
5
UNPACKING THE WALKER W300
Inside you will find the following items:
A. Handset
B. Handset Line Cord (Coiled, 10 ft.)
C. Base Unit
D. Phone Line Cord (long, flat)
E. Desk/Wall-Mounting Bracket
F. AC Adapter
G. This User’s Guide
Carefully remove all of the contents from
the package. If there is any visible damage, or any of the contents are missing, do
not attempt to operate this equipment.
Please call 1-800-552-3368 to exchange
this unit for a factory-fresh replacement. In
addition to the items listed above, you will
need one of the following to complete
installation of this unit:
• Modular Wall Jack, or
• RJ-11C Modular Jack Adapter (if you
have an older 4-prong jack)
D
A
B
C
G
E
6
F
Walker W300
INSTALLATION
Warning: To prevent electrical shock,
always remove the telephone line cord
from the wall jack before removing the
cord from the telephone. Never leave the
line cord connected to the wall jack if it is
not also connected to the telephone.
AC adapter should be unplugged when not
in use.
• Locate the hinge slots located on the
right and left side of the back of the
telephone.
• Turn wall mount bracket so the wide end
(end with rubber feet) of the bracket is
towards the top.
• Install bracket by inserting the tabs on
the bracket into the hinge slots.
E
N
G
L
I
S
H
➤
Select a Location:
• This unit requires a modular phone jack
and a standard 120 volt outlet.
• The unit should be located in an area
where it is easy to see the lighted ringer.
• The unit can be used as a desk top
phone or a wall mount phone.
➤
Connecting Your
Walker W300
The Walker W300 can be used as a desk
or wall telephone.
To install as a Desk Unit:
• Insert AC Adapter into the jack located
on the top side of the telephone.
• Press down on the top of the bracket to
lock into place.
• Plug AC Power Adapter directly into
standard 120 volt outlet.
• Plug one end of the telephone line
cord (flat) into the back of the Walker
telephone.
• Plug the other end of the telephone line
cord into the wall jack.
• Plug one end of the handset cord (coiled)
into the bottom of the handset.
• Plug other end of handset cord into the
jack located on the lower left side of the
telephone and hang up receiver.
• The unit should sit on an angle when
used as a desk phone.
7
INSTALLATION
➤
Installation View
RJ-11C
Note: If you are
plugging the
phone into an
older 4-prong
jack, use an
RJ11C adapter
Coiled cord
plugs-in on this
side of phone
Flat cord here
AC adapter
120 volt
outlet
AC adapter
plugs-in here
8
Walker W300
INSTALLATION
To Install As a Wall Unit:
Important: A modular wall jack with raised
mounting pins is required for installation as
a Wall Unit.
• Insert AC Adapter into the jack located on
the top side of the telephone.
• Locate the hinge slots located on the right
and left side of the back of the telephone.
• Insert AC Power cord into the straight
groove located on the back of the telephone.
• Turn bracket so that the wide end (end
with rubber feet) of the bracket is towards
the bottom.
• Install bracket by inserting the tabs on the
bracket into the hinged slots.
E
N
G
L
I
S
H
Back of phone
• Feed power cord through opening at the
bottom of the bracket. The cord will run
underneath the bracket.
• Press down on the bottom of the bracket
to lock into place.
• Plug AC adapter directly into standard
120 volt outlet.
• Plug one end of the telephone line cord
into the back of the Walker telephone.
• Plug the other end of the telephone line
cord into the wall jack.
Mounting Bracket
9
INSTALLATION
• When wall mounting the telephone feed
the line cord into the angled groove on
the back of the telephone and plug into
wall jack.
• Hold the Walker Clarity so that the holes
on the mounting bracket line up with the
raised mounting pins on the modular wall
jack. Once the holes are lined up, push
the phone in towards the wall jack and
then slide the phone downward until it is
securely seated on the wall jack.
• Plug one end of the handset cord
(coiled) into the bottom of the handset.
• Plug the other end of the handset cord
into the jack located on the lower left
edge of the Walker telephone and hang
up receiver.
• When the phone is wall mounted the
handset knob will need to be reversed to
hold the handset in place. To reverse, pull
up on the knob and turn a quarter turn
clockwise. The knob will hold the handset
in place when you hang up.
• To convert phone from one mounting
position to the other simply depress the
tabs located above the feet on the mounting plate and lift bracket off base of the
phone. Follow the instructions above for
positioning the bracket.
Avoid placing the unit where it will be
exposed to excessive heat or humidity.
10
Walker W300
WALKER W300 FEATURES
1. Clarity Power Control
2. Boost Button
3. Clarity ON/OFF Switch
4. Ringer Style Switch
5. Ringer Volume Down
6. Ringer Volume Up
7. Ringer OFF/ON
8. Tone/Pulse Selector
9. Last Number Redial
TM
10. Flash Button
11. Hold Button
12. Hold Button Indicator
13. Headset Button
14. Headset Indicator
15. Headset Port
16. Program Button
17. Lighted, Extra-Large
Storage Buttons
18. Memory Locations
19. Braille Button #5 Key
20. Neck Loop Auxillary
21. AC Adapter
22. Night lite selector
23. Ringer OFF Indicator
24. Boost Reset Switch
E
N
G
L
I
S
H
19
1
18
17
21
22
8
3
20
24
9
15
10
11
Button Indicator
23
7
16
6
5
4
12
13 14
2
Button Indicator
11
WALKER W300 FEATURES
Your Walker telephone is packed with
features that will help you improve your
communications over the telephone.
➤
Clarity® Power Control
TM
The Clarity® Power ControlTM allows you to
control the clarity of your phone conversations. It will let you hear clearly phone
calls that are normally difficult to understand. The amplification will be increased
up to 33 decibels and the frequency
band from 2000 to 3000Hz will be specially enhanced to improve the clarity of
your call.
➤
Boost Control
The W300 has a boost button that controls
the loudness of the receiver. Once the
boost button is pressed, the boost indicator will light and the volume will
jump to the volume level indicated by the
volume control.
➤
To Increase Clarity® Power
TM
Slide the button marked Clarity Power
toward the right.
➤
Clarity® Effect (On/Off
Switch) Smart Tone Control
Clarity ON insures the user that the high
frequency sounds are being amplified
more than lower frequencies so that words
are not just louder, but clearer and easier
to understand. Clarity OFF provides the
loudest output possible.
➤
Boost Reset Switch
The W300 has a reset switch located on
the back of the unit. This switch will disable the reset feature of the boost button
upon hang up as follows:
ON–When the Boost override switch is in
“on” position volume will remain at the
current volume control setting. This eliminates the need to press the boost button
with each phone call.
OFF– When the Boost Override switch is
in “off” position volume will reset to nominal upon hangup. The boost button will
need to be depressed with each phone
call to restore settings.
WARNING: When Boost button is lit
volume may be at a high level. To protect
hearing, lower volume control to minimum.
➤
To Decrease Clarity® Power
Slide the button toward the left. The
extreme left is the level of a normal telephone conversation.
12
TM
Walker W300
WALKER W300 FEATURES
➤
Ringer Controls
The volume of ring can be adjusted by
pressing the ringer volume up switch or
down switch until the desired ring volume
is achieved.
The style of ring can also be adjusted by
depressing the Ringer Style button. Six
ringer styles are available allowing you to
customize your ring.
You can check the volume and style of ring
selected without waiting for an incoming
call. With the handset in the cradle press
the BOOST Button. The phone will ring
indicating the style and volume selected.
When the Ringer ON/OFF is set to OFF,
the red Ringer Off Indicator on the front
of the phone will illuminate. The Visual
Ringer will flash to alert you of an incoming call.
➤ Visual Ringer
A lighted ringer works in conjunction with
the low frequency ringer. It sends out a
visual flashing alert every time a phone
call is coming in. (This ringer will light up
regardless of the setting on the ringer
volume control.)
➤
Warble Ringer
The warble rate, or speed of ring can be
also be varied from Fast/Medium/Slow
when AC power pack is installed.
➤
Tone/Pulse Selection
The W300 Phone can be used as either a
TONE (touch dial) or PULSE (rotary dial)
phone. Tone dialing is required for using
special phone services such as long
distance calling. Please check with your
local phone company on certain types
of service.
E
N
G
L
I
S
H
Neck
Loop
Headset
Ringer Style
Ringer
Volume
Down
Ringer
Off/On
Ringer
Volume Up
Note for Users with Pulse/Rotary service only: Many automated answering
systems used by banks, stores and government agencies ask you to “Push 1 for
service”, “Push 2 for the operator”, etc. You
must switch the tone/pulse switch on the
top edge of the phone to tone before
13
WALKER W300 FEATURES
responding to these prompts. In summary,
dial the phone number you want to call in
pulse mode, switch to tone mode to interact with the automated answering system,
switch back to pulse mode when your call
is done. When switching from Pulse to
Tone during a call, there will be a 3 second
delay from the time you first push a key in
tone mode until the key press is transmitted. You cannot switch from tone to pulse
during a call.
Important: You must have tone signaling
service to use the TONE feature on the
Walker W300. If in doubt, contact your
local telephone company.
➤
To Set the
TONE/PULSE Switch:
1. Move the switch towards the
correct setting.
2. Depress the hookswitch once.
3. The phone will now dial in the mode
you selected.
➤
Last Number Redial
Last Number Redial allows you to automatically redial the last telephone number
you called. This feature is convenient for
redialing numbers which are busy. The
phone number stored for redial will be
reset with every new call you make.
➤
To Operate
Last Number Redial:
1. Depress the hookswitch to get a new
dial tone.
2. Press the “Redial” Button once.
3. Stay on the line, and your call will
be dialed.
The last number dialed will be stored in
the Walker W300 for you until you dial
another number or disconnect the telephone from the wall jack.
➤
Flash
Flash is a special feature that is required
to use some calling services provided
by your local phone company, such as
call waiting. Consult your guide to these
services which is available from your local
phone company. Flash serves the same
purpose as pressing and releasing the
hook switch very quickly.
14
Walker W300
WALKER W300 FEATURES
➤
To Use the Flash Feature:
Simply press the Flash button at the
appropriate time as outlined in the guide
provided by your local phone company.
➤
Hold
A. Simply lift the Walker Clarity receiver
out of the cradle.
-OR-
B. Pick up another telephone extension
in your home.
-OR-
E
N
G
L
I
S
H
This advanced feature on your Walker
W300 allows you to put a call on hold,
hang up and switch to another extension
or have a private conversation that you
don’t want the person on the other end of
the phone to hear.
You will be able to hear the person on the
other end, but they won’t be able to hear
you while the hold indicator light is on.
The hold light will be on any time the hold
button has been pressed. A call will stay
on hold until you pick up a receiver, or
press and release the hook switch. Pressing the hold button a second time
will not take the call off hold.
➤
To Use the Hold Feature:
1. While a telephone call is in progress,
press the hold button once to place the
call on hold. The red hold light will turn on.
2. Hang up the receiver.
3. To take the call off hold:
C. If you did not return the handset to the
cradle after pushing the hold button, press
and release the hook switch once only.
4. The hold light will turn off.
➤
Surge Protection
The unit is equipped with a resettable
fuse. The fuse will automatically reset
within 30 minutes after activation once the
surge condition has subsided.
➤
Headset Port
The W300 is equipped with a 2.5 mm
jack for use with a compatible headset,
allowing for use in a hands free mode. To
attach headset, plug the headset into the
headset port located on the right side of
the telephone. Depressing the headset
button on the front allows calls to be made
without lifting the handset to seize the line.
When the headset is plugged in, the handset is disabled.
15
WALKER W300 FEATURES
➤
Backlite Keypad
The keypad features large translusent
back lite buttons that will make calling
easier.
➤
Nite Lite
The Nite Lite feature illuminates the key
pad and 3 extra large storage buttons.
The Nite Lite makes the keypad visable
when the phone is hung up, allowing it to
be easily located at night. The Nite Lite
can be adjusted to OFF, LO and HIGH.
➤
Neck Loop/Auxillary Port
The W300 has a 3.5mm phono jack to use
with a neck loop. The volume to the neck
loop is controlled with the Clarity Power
Control. When the neck loop is plugged in,
the receiver in the handset is disabled.
Once you have installed your Walker
W300 according to the instructions noted
previously, it will be ready to use.
2. Pick up the handset and listen for the
caller’s voice or a dial tone. Watch the
green sound level light located on the
phone base, next to the program button.
It should sign steady.
3. When placing a call, dial as you
would any phone and wait for someone
to answer.
4. Press the Boost Button
5. Adjust the Clarity
®
Power Control
TM
upwards to a level where the other
party’s voice is heard loud and clear,
and begin conversation.
6. When you complete the call, return
the handset.
7. After hanging up, the sound level will
reset according to the position of the reset
switch on the back of the telephone. See
Boost Override.
8. Pressing the Boost Button during
subsequent conversations will return the
volume to your set sound level.
➤
To Place or Receive a Call:
1. Adjust the Clarity® Power ControlTM to
its lowest setting (zero).
16
Note: If you made an error while dialing,
just depress the hookswitch, listen for a
dial tone, and dial again.
Walker W300
PROGRAMMING NUMBERS INTO MEMORY
➤
Programming
The Walker W300 allows you to program
into three extra large programmable
buttons or seven memory keys. By
doing so, you will only have to press one
button to place a call.
Preprinted inserts have been provided for
you to place in the extra large programmable buttons. To remove the button
covers, locate the ridge on the right and
left side of the button. Grasp the ridge with
your finger tips and pull up on the button,
removing it from the telephone. Insert the
selected symbol into the button cover and
place back into the telephone.
➤ To Program Numbers into
the Walker W300 Telephone
1. Select the location you wish to store for
each memory button. The Walker W300
telephone will let you store up to 32 digits
with each button.
2. Select the correct TONE/PULSE
setting you normally dial in. (Remember,
some long distance services require
TONE dialing.)
3. Pick up the handset from the phone
base, press and release the “PRO-
GRAM” button on the base unit.
5. Press the “PROGRAM” button again.
6. Select the appropriate memory storage
button. Press and release this button.
7. Place handset back into cradle.
8. Repeat steps 3 through 7 for all other
memory storage locations.
Note: You can program a pause into the
dialing sequence if necessary. Since there
is not a pause button on the telephone, the
redial button serves this purpose during
programming. Programming in a pause
will cause the phone to wait 3 seconds
before dialing any more numbers. For
Example: Pressing a memory button that
has 9 (pause) 555-1212 programmed into
it will dial the number 9, then wait 3 seconds and dial 555-1212. In most cases,
you will not need to use a pause. You can
store up to 32 digits and the pause function counts as 1 of those digits.
➤
To Dial Programmed Numbers
1. Pick up the handset and listen for a
dial tone.
2. Press the appropriate Memory
Storage Button.
3. The number will be dialed automatically.
E
N
G
L
I
S
H
4. Dial the number you wish to store.
The number is not transmitted while you
are programming it.
17
PROGRAMMING NUMBERS INTO MEMORY
➤
Change A Stored Number
Replace a stored number by programming
a new number its place.
➤
To Delete
Programmed Numbers
1. Pick up handset.
2. Press and release the program button.
CARE
3. Press either the # key or 0 either 7 or
11 times (Once for each digit you are
trying to delete).
4. Press and Release the program
button again.
5. Press the memory location button you
are wanting to delete the number from.
6. Return the receiver to the cradle.
The Walker W300 has been designed to
give you years of dependable service with
a minimum of care.
To ensure the utmost in
performance, follow
these guidelines in caring
for the unit:
18
• Avoid dropping or knocking the unit.
• Dust the unit regularly. Wipe the unit with
a soft, damp cloth. Do not use detergents
and avoid excess moisture.
• The Walker W300 is an electrical device.
Avoid electric shock by keeping the phone
away from water. (i.e.: bathroom, kitchen
sink, etc.)
Walker W300
TROUBLE-SHOOTING GUIDE
➤ Phone Will Not Operate
Disconnect any other equipment that may
be attached to the phone. Check your
phone cords and connections. Try a different line cord and/or handset cord to
determine if the problem is with one of the
cords. If problem lies in the cord simply
replace the cord.
➤ Dialing Problems
• Can’t Dial Out
Make sure that TONE/PULSE switch
is set correctly. Phone should be set to
TONE if you have touch tone service
from your phone company. Phone should
be set to PULSE if operating with rotary
dial service.
• Phone Doesn’t Dial Out
OnFirst Attempt
Your phone may be at the end of a long
line of phones, due to the way the phone
company installed the wiring in your
neighborhood. In this case, your phone
may not get enough power from the phone
line. Try waiting 3-5 seconds after lifting
the handset before dialing the number.
Wait for the sound level indicator to light
solid before dialing.
➤
Programming Problems
• Can’t Store Numbers
Into Memory
Your new Walker phone must charge for
two (2) hours before you can program any
numbers into it.
• Loss Of Numbers
Programmed Into Memory
Your Walker phone will maintain its
memory for up to 12 hours during a power
loss. If you unplug the phone from the
telephone line for long periods or lose your
phone service for an extended period of
time you will need to reprogram the phone.
➤ Programming Personal
Access Codes
• Difficulty Programming
Account Numbers
Your TONE/PULSE selector must be
switched to the TONE mode to enter
account numbers. This is because most
interactive phone systems require TOUCH
TONE to operate. If your phone service is
rotary service, you must have the switch
set to PULSE to dial a number. Once you
are connected move the switch to TONE
and enter your responses using TOUCH
TONE mode. When your call is complete
move the switch back to PULSE so you
are ready to make your next call.
E
N
G
L
I
S
H
19
TROUBLE-SHOOTING GUIDE
➤
Static On Line
➤
Feedback Problems.
• Interference From
Household Appliances
Your Walker phone may be located near a
touch lamp, microwave or refrigerator
which may cause interference. Relocating
your phone to another area may eliminate
the problem.
A cordless phone on your phone line may
also cause static. Try disconnecting your
cordless phone for several days. This may
eliminate the problem.
Disconnect any extra devices which may
be attached to the phone. Extra devices
may include cord detangler’s, caller ID
units, and answering machines.
• Interference From
Malfunctioning, Frayed
Or Poorly Connected
Telephone Cords
Check your phone cords and connections.
Try interchanging cords with another
phone to see if the problem is eliminated.
Replace any defective equipment.
• Feedback Occurs When
Handset Is Set Down
Avoid setting receiver on a hard surface or
attach a foam receiver pad to earpiece of
phone. You can also lay the receiver on
its side. This will eliminate feedback also.
➤
Transmission Problems
• The Person On The Other
End Cannot Hear You
Too many phones or phone devices on
the line may effect your phone’s transmission. As a guideline, more than five (5)
phones or phone devices may overload
the phone line. Disconnect one (1) or two
(2) of the devices to see if that eliminates
the problem. If not, contact your local
phone company for load guidelines.
You may not be speaking directly into the
transmitter. Always speak directly into the
mouthpiece in your normal tone of voice.
20
Walker W300
TROUBLE-SHOOTING GUIDE
➤
Compatibility
• Walker W300’s Are
Compatible With Digital
PBX Systems
If a standard, single line phone works,
your Walker phone should also work.
• Walker W300’s Are Not
Compatible With Key Systems
Or AT&T PBX Systems
These units have a large electronic box
controlling many phones as one unit.
These types of units may be found in
office buildings and some retirement
homes, nursing homes and condos.
➤
Ringer Volume Problem
• Unable To Hear Phone Ringer
Make sure the ringer volume is not set
to OFF.
Slide the volume adjustment switch to
the large dot and the pitch adjustment
switch to the small dot. This will cause
the ringer to sound at its loudest and
lowest frequency. Typically, low frequencies are easier for people with hearing
loss to detect.
Consider purchasing a variable pitch
auxiliary ringer such as the Walker
WR100. These devices are exceptionally
loud and can be plugged into any phone
outlet in your home.
➤
Interference Problems
• User Hears Radio Or CB
Transmissions Over The Phone
Contact your local phone company to have
your telephone line checked. A Radio
Frequency Interference (RFI) filter may be
put on the line to minimize this problem.
If you have any telephone service problems, first make sure you have followed all
of the installation procedures outlined in
this user’s guide. Then try to determine if
the source of the problem is the Walker
W300 itself or your phone service. To do
this, disconnect the Walker W-300 and
plug in your standard telephone. If the
trouble persists with the standard telephone, inform your telephone company.
If the trouble is related to only the Walker
W300, review the installation procedures
and the troubleshooting guide before
referring to the Limited Warranty stated
later in this user guide.
E
N
G
L
I
S
H
21
FEDERAL COMMUNICATIONS
COMMISSION REQUIREMENTS
Your Walker W300 has been registered with the Federal Communications Commission (FCC). This
product complies with standards of Part 68 of the FCC Rules. The FCC requires us to provide you with
the following information:
1. Connection and use with the
nationwide telephone network
The FCC requires that you connect your
product to the nationwide telephone network through a modular telephone outlet
or USOC JR-11C. This equipment may not
be used with party line service or with coin
telephone lines.
2. Notification to the
telephone company
Upon request of your local telephone
company, you are required to provide
them with the following information:
A. The “line” to which you will connect the
telephone equipment (that is, your telephone number).
B. The telephone equipment’s FCC registration number and ringer equivalent
number (REN). These numbers are on the
bottom of your telephone equipment. The
REN is useful to determine how many
devices you may connect to your telephone line and still have them ring when
you are called. In most, but not all areas,
the sum of the REN’s should be five or
less. You may want to contact your local
telephone company for future information.
3. Repair Instructions
If it is determined that your telephone
equipment is malfunctioning, the FCC
requires that it not be used and that it be
unplugged from the modular outlet until
the problem has been corrected. Repairs
to this telephone equipment can only be
made by the manufacturer or its authorized agents, or by others who may be
authorized by the FCC. For repair procedures, follow the instructions outlined
under the Walker Limited Warranty.
4. Rights of the
telephone company
If your product is causing harm to the
telephone network, the telephone company may temporarily discontinue your
telephone service. If advance notice isn’t
practical, you’ll be notified as soon as
possible. You’ll be given the opportunity
to correct the problem, and you’ll be
informed of your right to file a complaint
with the FCC.
Your telephone company may make
changes in its facilities, operations, or
procedures that could affect the proper
functioning of your Walker telephone.
If such changes are planned, you’ll
be notified.
22
Walker W300
FEDERAL COMMUNICATIONS
COMMISSION REQUIREMENTS
Part 15 of FCC Rules
Interference Information
Some telephone equipment generates
and uses radio-frequency energy and,
if not installed and used properly, may
cause interference to radio and telephone
reception.
Your Walker W300 has been tested and
found to meet the standard for a Class B
computing device, as specified in Subpart
J of Part 15 of the FCC rules. These
specifications are designed to provide
reasonable protection against such interference in residential installation.
If your Walker W300 causes interference
to radio or television reception when it’s
in use, you might correct the interference
with any one or both of these measures:
1. Where it can be done safely, reorient
the receiving television or radio antenna.
2. To the extend possible, relocate the
television, radio or other receiver with
respect to the telephone equipment.
E
N
G
L
I
S
H
23
WARRANTY AND SERVICE
The following warranty and service information applies only to products purchased and used in the U.S. and Canada.
For warranty information in other countries, please contact your local retailer
or distributor.
Limited Warranty
Walker, a division of Plantronics, Inc.
(“Walker”) warrants to the original consumer purchaser that, except for limitations and exclusions set forth below, this
product shall be free from defects in
materials and workmanship for a period
of one (1) years from the date of original
purchase (“Warranty Period”). The obligation of Walker under this warranty shall
be limited to repair or replacement, at
Walker’s option, without charge, of any
part or unit that proves to be defective
in material or workmanship during the
Warranty Period.
Exclusions from Warranty
This warranty applies only to defects in
factory materials and factory workmanship.
Any condition caused by accident, abuse,
misuse or improper operation, violation of
instructions furnished by Walker, destruction or alteration, improper electrical
voltages or currents, or repair or mainte-
nance attempted by anyone other than
Walker or an authorized service center,
is not a defect covered by this warranty.
Telephone companies manufacture different types of equipment and Walker does
not warrant that its equipment is compatible with the equipment of a particular
phone company.
Implied Warranties
Under state law, you may be entitled to
the benefit of certain implied warranties.
These implied warranties will continue in
force only during the warranty period.
Some states do allow limitations on how
long an implied warranty lasts, so the
above limitation may not apply to you.
Incidental or
Consequential Damages
Neither Walker nor your retail dealer or
selling distributors has any responsibility
for any incidental or consequential damages including without limitation, commercial loss or profit, or for any incidental
expenses, loss of time, or inconvenience.
Some states do not allow exclusion or
limitation of incidental or consequential
damage, so the above limitation or exclusion may not apply to you.
24
Walker W300
Loading...