This Manual is prepared for the use of trained Hobart Service
Technicians and should not be used by those not properly
qualified.
This manual is not intended to be all encompassing. If you have
not attended a Hobart Service School for this product, you should
read, in its entirety, the repair procedure you wish to perform to
determine if you have the necessary tools, instruments and skills
required to perform the procedure. Procedures for which you do
not have the necessary tools, instruments and skills should be
performed by a trained Hobart Service Technician.
The reproduction, transfer, sale or other use of this manual,
without the express written consent of Hobart, is prohibited.
This manual has been provided to you by ITW Food Equipment
Group LLC ("ITW FEG") without charge and remains the property
of ITW FEG, and by accepting this manual you agree that you will
return it to ITW FEG promptly upon its request for such return at
any time in the future.
A product of Vulcan-Hart3600 North Point Blvd Baltimore, MD 21222
F35425 Rev. E (0119)
C24GA AND C24DA SERIES CONVECTION STEAMER
TABLE OF CONTENTS
SERVICE UPDATES ....................................................................................... 4
SERVICE UPDATES - C24GA .......................................................................... 4
TIS DOCUMENT LIST - C24GA SERIES ................................................................ 4
GENERAL .................................................................................................. 7
INSTALLATION, OPERATION AND CLEANING ......................................................... 7
C24GA AND C24DA SERIES CONVECTION STEAMER - SERVICE UPDATES
SERVICE UPDATES
SERVICE UPDATES - C24GA
January, 2019
•Add swtich step to SOLARONICS BURNER ADJUSTMENT (STARTING AT SERIAL NUMBER
463024850).
December, 2018
•Add C24DA Schematic and Models to service manual.
November, 2018
•Added SOLARONICS BURNER ADJUSTMENT (STARTING AT SERIAL NUMBER 463024850).
•Added BLOWER CONTROL RELAY (K3).
•TROUBLESHOOTING CHART
•Added SOLARONICS BURNER SEQUENCE OF OPERATION.
•Miscellaneous updates per product support.
November, 2014
•This Service Manual was completely revised to include the Professional Model. This revsion was released in
November, 2014. No updates presently apply.
TIS DOCUMENT LIST - C24GA Series
SERVICE TAB
Document TitleDocument Type
C24GA Convection Steamer Service ManualService Manual
TSB 1301 Onwatch Quicklook 72 for Gas Cooking
Equipment
TSB 1308 C24GA (Vulcan) Series Steamers - Pilot Air
Assembly Change and Pressure Regulator Addition
TSB 1339 Vulcan High Efficiency Gas Steamers - Burner
Noise
TSB 1360 C24GA Series Gas Steamers - Worm Gear
Hose Clamps Replacement with Constant Tension Hose
Clamps
TSB 1385 C24GA Series Gas Steamers - Universal
Generator Kit Part No. 857684-1
Service Instructions
Technical Service Bulletin (TSB)
Technical Service Bulletin (TSB)
Technical Service Bulletin (TSB)
Technical Service Bulletin (TSB)
Technical Service Bulletin (TSB)
Technical Service Bulletin (TSB)
Technical Service Bulletin (TSB)
Technical Service Bulletin (TSB)
Technical Service Bulletin (TSB)
Technical Service Bulletin (TSB)
Technical Service Bulletin (TSB)
Technical Service Bulletin (TSB)
Technical Service Bulletin (TSB)
Technical Service Bulletin (TSB)
Technical Service Bulletin (TSB)
Technical Service Bulletin (TSB)
Temporary Service Instructions (TSI)
Page 5 of 65F35425 Rev. E (0119)
C24GA AND C24DA SERIES CONVECTION STEAMER - SERVICE UPDATES
SERVICE TAB (Multimedia)
C24GA Series Gas Steamers - Blower Air Pressure
Adjustment Procedure Change
Hobart & Vulcan Steamers/Kettles with Warrick Water
Level Control Boards
Steamers - Main Transformer Primary Tap on Electric
Machines
Steamers Wire Insulation Pinched Under Screw Lug on
Terminal Block & Contractors
PARTS TAB
Document TitleDocument Type
Part Catalog for C24GA 6 & 10Parts Catalog
Temporary Service Instructions (TSI)
Temporary Service Instructions (TSI)
Temporary Service Instructions (TSI)
Temporary Service Instructions (TSI)
F35425 Rev. E (0119)Page 6 of 65
C24GA AND C24DA SERIES CONVECTION STEAMER - GENERAL
GENERAL
INSTALLATION, OPERATION AND
CLEANING
Refer to the F35423 - C24GA6/10 Series Gas
Convection Steamers Installation & Operation
Manual and F35439 -Deliming Instructions
C24GA6/10 Series Steamers for specific instructions.
INTRODUCTION
General
Procedures in this manual will apply to all models
unless specified. Pictures and illustrations can be of
any model unless the picture or illustration needs to
be model specific. All information and specifications
contained in this manual are based on the latest
product information available at the time of printing.
Steam Cooking
Convection steamers offer an efficient way to produce
many foods in either small portions or larger batches.
Convection steam cooking will steam cook fresh foods
or will steam defrost and cook frozen foods providing
the maximum color, flavor and nutritional value with
the least expenditure of energy and labor. The
atmospheric steaming compartment allows the
operator to open and close the door anytime during a
cooking cycle. The generator burner heating will shut
off when the door is opened then re-start when the
door is closed.
equipment will vary depending on the local water
conditions. Your water supply must be within the
general guidelines outlined in the chart below at all
times during use of this machine or service issues not
covered under warranty may result.
Water hardness should be treated by removing the
impurities (water softener with carbon block or
dechlorinator and/or in-line water treatment). Low
water hardness may also require a water treatment
system to reduce potential corrosion. Water treatment
has been shown to reduce costs associated with
machine cleaning, reduce deliming and reduce
corrosion of metallic surfaces.
Daily washing and rinsing of the cavity is required. In
some cases, it may be needed more than once a day
to prevent compounding of contaminants deposited
inside cavity even with acceptable filtration. Failure to
wash and rinse down the cavity daily could result in
damage of the oven cavity and interior parts. A
Reverse Osmosis water treatment system can be
installed to eliminate chlorides or other contaminates
from the water if needed.
NOTE: Failure to properly maintain water quality or
preventative procedures for water can lead to issues
not covered under warranty.
Plumbing connections must comply with the
applicable sanitary, safety and plumbing codes.
Model Designations
MODELCONTROLS
C24GA6-BSCBasic6
C24GA6-DLXProfessional6
C24GA10-BSCBasic10
C24GA10-DLXProfessional10
* based on 1 inch pan depth
PAN
CAPACITY*
WATER QUALITY STATEMENT
The fact that a water supply is potable is no guarantee
that it is suitable for steam generation. Proper water
quality can improve the taste of the food prepared in
the oven, reduce scale build-up or corrosion, and
extend equipment life. Local water conditions vary
from one location to another and can change
throughout the year. The recommended water
treatment for effective and efficient use of this
Page 7 of 65F35425 Rev. E (0119)
WATER SUPPLY GENERAL GUIDELINES
Supply Pressure
(dynamic flow)
Hardness
Silicaless than 13 ppm
Chloramines
Chlorides
Total Chlorine
PHrange 7-8
Undissolved Solidsless than 5 microns
1
Testing of water is always done AFTER water
filter or water treatment used. Water quality does
change with usage and should be checked after
idle times to see if the condition worsens.
2
2
4
30-60 psig
less than 3 grains (17.1
ppm = 1 grain of
hardness)
zero
less than 30 ppm
zero
1
3
C24GA AND C24DA SERIES CONVECTION STEAMER - GENERAL
2
A carbon block filter system should always be
used to remove Chlorine and Chloramine. If a
water softener is used, a carbon block is still
required. Check with your local water treatment
specialist for proper sizing and replacement
intervals for the carbon block cartridge.
3
If the Chlorides exceed 30 ppm and the oven is
used more than 8 hours during the day in steam
or combination mode, the cavity will require
rinsing every 8 hours. Failure to do so will result
in corrosion and rusting of the oven cavity and
interior parts. A Reverse Osmosis water treatment
system can be installed to eliminate chlorides
from the water and reduce the hardness.
Preventative washing and rinsing may be needed
more than once a day to prevent compounding of
contaminants inside cavity.
4
Total Chlorine of 4.0 ppm is the max limit for the
building water supply. A carbon block filter must
still be used to remove all Chlorine and
Chloramines from the water. Failure to do so will
result in corrosion and rust in the cooking cavity,
which is not covered under warranty.
SPECIFICATIONS
Burner Pressure**
Hot.4" to .5" WC.
Cold.33" to .35" WC
** The blower air pressure reading will be higher
when the steam generator is hot vs cold. If the
steam generator has been on for 15 minutes or
more, the operating condition is considered hot.
24 volt transformer needs to be disconnected
when checking blower speed settings.
TOOLS
Standard
•Standard set of hand tools.
•VOM with minimum of NFPA-70E CATIII 600V,
UL/CSA/TUV listed. Sensitivity of at least 20,000
ohms per volt and the ability to measure DC
micro amps. Meter leads must also be rated at
CAT III 600V.
•Temperature tester (thermocouple type).
•Manometer.
•Gas leak detection equipment. (Must be resistant
to reaction of propane gas).
Electric
120VAC/60HZ/1 phase (proper ground required).
NOTE: Do not connect this unit to a ground-fault
circuit-interrupter (GFCI) 125-volt, single-phase, 15and 20-ampere receptacle. Electronic burner ignition
systems are prone to nuisance tripping and possible
ignition failure.
Gas Pressures
Gas Supply Pressure*
Natural7.0" - 10.5" W.C.
Propane11.0" - 13" W.C.
* Maximum supply pressure can not exceed 14"
W.C. (1/2 psig).
Gas Manifold Pressure
Natural2.5" W.C.
Propane10.0" W.C.
Blower Air Pressure
NOTE: Blower settings
are only made on units up
to serial number
463024849, soloranics
burner is not adjustable.
0.35" W.C. - Cold
.45" W. C. - Hot
•Clear silicone sealant.
Special
•Requires U-inclined (Grainger P/N 3T294) or
digital (Grainger P/N 4JZ78) manometer capable
of reading in 0.01" WC increments. Used for
measuring gas manifold pressures and blower
air pressures.
•RTV 109 for securing gasket to door.
•Loctite® 271.
•Screwdriver, 1/8 X 4 cabinet tip.
•Scale Release PN 854893-13 (14 oz).
•SPS620V Red Filter Head (Kit P/N
854306-00013).
•SMF620 Black Head (Kit P/N 857487-00620).
•Combustion analyzer needed for Soloronics
burner assembly set up procedures.
•Pressure Gauge Assembly
•Low Pressure Gauge - 0 to 5 psi.
recommended (Grainger Part No. 2C641).
•Water Hose Coupling - swivel type
(Grainger Part No. 4KG87).
•Reducer Bushing (Grainger Part No.
6MN61).
F35425 Rev. E (0119)Page 8 of 65
C24GA AND C24DA SERIES CONVECTION STEAMER - GENERAL
•Pipe thread sealant (as required).
Fig. 1
•Pressure gauge and fittings to check inlet water
pressure for condensate connection.
Page 9 of 65F35425 Rev. E (0119)
C24GA AND C24DA SERIES CONVECTION STEAMER - REMOVAL AND REPLACEMENT OF PARTS
REMOVAL AND REPLACEMENT OF PARTS
COVERS AND PANELS
Disconnect the electrical power to
the machine and follow lockout /
tagout procedures.
Cooking Compartment Side Panels
NOTE: Removal of left side panel is identical to the
procedure for the right side panel.
1.Remove the screws then remove the side panel
from the compartment.
Fig. 3
Cabinet Base Right Side Panel
1.Remove the screws then remove the right side
panel from the cabinet base.
Fig. 4
Cabinet Base Left Side Panel
1.Remove the screws then remove the left side
Fig. 2
Cooking Compartment Flue Wrap
1.Remove left and right side panels from
compartment. Remove screws that secure flue
wrap.
F35425 Rev. E (0119)Page 10 of 65
panel from the cabinet base.
C24GA AND C24DA SERIES CONVECTION STEAMER - REMOVAL AND REPLACEMENT OF PARTS
Fig. 7
Fig. 5
Cabinet Base Front Panel
COMPARTMENT CONTROLS-OLD
1.Remove the screws then remove the front panel
from the cabinet base.
Fig. 6
Cabinet Base Rear Panel
Disconnect the electrical power to
the machine and follow lockout /
tagout procedures.
1.Remove compartment right side cover as
outlined under COVERS AND PANELS.
2.Remove the component being replaced.
3.Reverse the procedure to install the replacement
component, then check steamer for proper
operation.
NOTE: Electrical components are connected to the
rear panel. Be prepared to note wires and disconnect
when removing rear panel.
1.Remove the screws then remove the rear panel
from the cabinet base.
Page 11 of 65F35425 Rev. E (0119)
Fig. 8
C24GA AND C24DA SERIES CONVECTION STEAMER - REMOVAL AND REPLACEMENT OF PARTS
COOKING COMPARTMENT DOOR
Removal
1.Close Door.
2.Remove compartment left SIDE PANEL.
3.Remove nuts from top door support bracket.
Fig. 9
4.Open door slightly, and while holding door, pull
upper hinge away from front panel.
3.Remove the gasket plate.
4.Remove gasket from inner door panel.
5.Remove RTV from bottom part of inner door
panel. Apply new RTV 109 to bottom of door
where shown when assembling gasket to door.
6.Place a small amount of RTV109 into the inner
door panel gasket screw holes before assembly.
7.Position the new gasket on gasket plate and
reverse procedure to install
NOTE: Damage to the gasket sealing surface, such
as nicks or cuts, will cause steam leakage.
Handle Removal
1.Open the door.
2.Remove screws from the top and bottom of the
door.
5.Pull upper hinge out of upper door hinge bushing.
6.Lift door assembly up and off lower door hinge.
7.Reverse the procedure to install and check for
proper operation.
8.Reinstall parts removed in reverse order of
removal.
9.Check door for fit and proper sealing of gasket.
Gasket
1.Open the door.
2.Remove the shoulder screws and pan pusher
bracket from gasket plate.
Fig. 11
3.Pull outer door housing away from inner door
panel starting at the hinge side of door to
separate the door halves.
4.Remove lock nuts and stepped spacers from
threaded studs of door handle.
Fig. 10
F35425 Rev. E (0119)Page 12 of 65
Fig. 12
C24GA AND C24DA SERIES CONVECTION STEAMER - REMOVAL AND REPLACEMENT OF PARTS
5.Reverse procedure to install. When installing the
spacers, the smaller diameter fits into the slot in
the door and the latch. Use Loctite 271 to secure
fasteners.
Handle Installation
1.Apply Lubriplate 630AA around slots of outer
door housing where step spacers contact
housing.
2.Install door handle into outer door housing such
that hinge side of door housing is to the left and
arrow on handle is pointed upward.
3.Install step spacer with smaller radius toward
handle and door housing. Smaller radius is a slip
fit with outer door housing slot.
8.Apply Loctite 7471 Primer N and Loctite 242 to
threads of screws before assembling.
9.Install screws to secure door halves together.
10. Check opening and closing operation of door.
Latch Assembly and Removal
1.Separate outer door housing assembly from
inner door panel as outlined under DOOR
HANDLE REMOVAL.
2.Remove screws securing latch assembly to inner
door panel and remove latch mechanism.
Fig. 13
4.Install lock nuts and tighten until no gap exists
between handle, step spacer and lock nut. Do not
over-tighten lock nuts.
5.Close inner door panel so that latch mechanism
engages striker on front panel.
6.Install outer door housing onto inner door panel.
7.Align the top and bottom screw holes of outer
door housing with inner door panel.
Fig. 15
3.Remove E-clip from latch assembly pins and pull
pins from latch mechanism.
Fig. 16
4.Remove retaining pin from spring pin.
5.Separate sliding bracket from stationary bracket.
Fig. 14
Page 13 of 65F35425 Rev. E (0119)
C24GA AND C24DA SERIES CONVECTION STEAMER - REMOVAL AND REPLACEMENT OF PARTS
A.Apply Loctite 271 to threads of screws
before assembly and secure latch assembly
to inner door panel.
Fig. 17
Latch Assembly
1.Apply Lubriplate 630AA to sides of sliding
bracket.
2.Insert spring pin into bottom of sliding bracket.
A.Place spring over spring pin.
3.Assemble sliding bracket into stationary bracket.
4.While holding head of spring pin against bottom
of sliding bracket, insert spring pin into keeper
hole in bottom of stationary bracket.
2.Install outer door housing assembly as outlined
in DOOR HANDLE INSTALLATION.
3.Check opening and closing operation of door.
4.Check steamer for proper operation and leaks
around door seal
Hinge Bearings
Fig. 19
Fig. 18
A.Secure spring pin in place with retaining pin.
NOTE: Install pins such that heads of pins will be
facing inward toward hinge side of inner door panel
when latch assembly is installed.
5.Install pins to assemble stationary and sliding
brackets together.
A.Secure pins into position with E-clip.
Latch Installation
1.Install latch assembly onto inner door panel with
spring pin toward bottom of door panel.
1.Close door.
2.Remove left SIDE PANEL.
3.Remove nuts from upper hinge located inside
front panel.
Fig. 20
4.Open door slightly, and while holding door, pull
upper hinge away from front panel.
5.Pull upper hinge out of upper door hinge bearing.
6.Lift door assembly up and off lower door hinge.
7.Pry hinge bearing out from door assembly.
8.Remove outer door housing.
F35425 Rev. E (0119)Page 14 of 65
C24GA AND C24DA SERIES CONVECTION STEAMER - REMOVAL AND REPLACEMENT OF PARTS
Do not drive bearing into place. The inner door panel
could be damaged. Press bearing into position.
NOTE: When replacing door hinge bearings, replace
both hinge bearings.
9.Position replacement hinge bearing over hinge
opening in door assembly.
Fig. 22
CURRENT PRODUCTION SHOWN IN Fig. 23
Fig. 21
10. Reassemble parts removed in reverse order.
11. Check door for fit and proper door gasket sealing.
MAIN BURNER
Disconnect the electrical power to
the machine and follow lockout /
tagout procedures.
In the previous production (up to serial number
463024849) blower assembly components were
separate (gas valve, air pressure switch, blower, and
ignition module). Current production blower assembly
(starting at serial number 463024850) is one unit and
the air pressure switch is not required. The ignition
module has changed locations and the wire harness
is different. NOTE and VERIFY all wire connections.
PREVIOUS PRODUCTION SHOWN IN Fig. 22
Fig. 23
1.Remove front and side covers as outlined under
COVERS AND PANELS.
2.Disconnect the gas line at gas combination
control valve.
Fig. 24
Page 15 of 65F35425 Rev. E (0119)
C24GA AND C24DA SERIES CONVECTION STEAMER - REMOVAL AND REPLACEMENT OF PARTS
3.Disconnect wires to burner assembly.
4.Remove the nuts securing burner to tank.
5.Drop blower end of burner assembly slightly
down to clear control box and push all interfering
wires out of the way so that burner can be pulled
out of tank.
6.Reverse procedure to install burner assembly.
GAS COMBINATION CONTROL
VALVE
Disconnect the electrical power to
the machine and follow lockout /
tagout procedures.
Fig. 25
Shut off the gas before servicing the
unit and follow lockout / tagout
procedures.
All gas joints disturbed during servicing must be
checked for leaks. Check with a soap and water
solution (bubbles). Do not use an open flame.
A. CHECK ALL JOINTS PRIOR TO THE GAS
VALVE (SOLENOID) BEFORE LIGHTING THE
UNIT.
B. CHECK ALL JOINTS BEYOND GAS VALVE
(SOLENOID) AFTER UNIT IS LIT.
1.Remove FRONT AND RIGHT SIDE PANELS.
2.Remove main burner as outlined in MAIN
BURNER.
3.Disconnect electrical supply wires running to gas
combination control valve.
4.Disconnect pilot gas supply tube from control.
5.Disconnect pipe connections on each side of gas
combination control valve.
6.Reverse procedure to install.
7.Verify PILOT BURNER ADJUSTMENT (ONLY
UNITS WITH ADJUSTABLE PILOT).
NOTE: No pilot burner adjustment needed if unit has
Solaronics burner assembly.
ADJUSTABLE PILOT (1, Fig. 26) BURNER
SHOWN
F35425 Rev. E (0119)Page 16 of 65
Fig. 26
SOLARONICS BURNER ASSEMBLY (1, Fig.
27) NON-ADJUSTABLE PILOT
C24GA AND C24DA SERIES CONVECTION STEAMER - REMOVAL AND REPLACEMENT OF PARTS
Fig. 27
GENERATOR ASSEMBLY
Disconnect the electrical power to
the machine and follow lockout /
tagout procedures.
Shut off the gas before servicing the
unit and follow lockout / tagout
procedures.
All gas joints disturbed during servicing must be
checked for leaks. Check with a soap and water
solution (bubbles). Do not use an open flame.
A. CHECK ALL JOINTS PRIOR TO THE GAS
VALVE (SOLENOID) BEFORE LIGHTING THE
UNIT.
B. CHECK ALL JOINTS BEYOND GAS VALVE
(SOLENOID) AFTER UNIT IS LIT.
1.Drain the generator and allow steamer to cool, if
necessary.
Fig. 28
2.Remove rear and side panels.
3.Disconnect gas line at gas combination control
valve.
Fig. 29
NOTE: Earlier production units show in graphics.
Page 17 of 65F35425 Rev. E (0119)
C24GA AND C24DA SERIES CONVECTION STEAMER - REMOVAL AND REPLACEMENT OF PARTS
Fig. 30
4.Disconnect wires to burner assembly.
5.Disconnect wires from gas combination control
valve.
6.Remove the nuts securing the burner to
generator.
7.Drop blower end of burner assembly slightly
down to clear control box and push all wires out
of the way so that burner can be pulled out of
tank.
17. Rotate pressure relief valve coupling to allow
pressure relief valve to be rotated about 90° so
that valve is below generator top level.
18. Remove pressure switch from generator.
Fig. 31
8.Disconnect wires from the operating pressure
switch.
9.Loosen hose clamp attaching lower flexible water
line at back panel and use a wrench to disconnect
barb fitting from main inlet water connection.
10. Loosen hose clamp attaching upper flexible
water line at back panel and use a wrench to
disconnect barb fitting from main inlet water
connection.
11. Remove water line from generator. Remove
steam hoses from steam trap and supply to super
heater.
12. Disconnect gas tubing from rear panel.
13. Remove steel drain tube at tank.
14. Disconnect union between tank and drain.
15. Loosen cable clamp screws securing electrical
cable at rear panel so that cable is free to move.
16. Remove screws to free super heater and lift
super heater off flue pipe, if applicable.
Fig. 32
19. Remove bolts attaching front of generator to
frame.
F35425 Rev. E (0119)Page 18 of 65
C24GA AND C24DA SERIES CONVECTION STEAMER - REMOVAL AND REPLACEMENT OF PARTS
Fig. 33
20. Move any interfering components out of the way,
then push generator slightly forward to
disengage feet and remove generator from rear
of cabinet.
21. Reverse procedure to install generator.
FILL AND COLD WATER SOLENOID
VALVES
Disconnect the electrical power to
the machine and follow lockout /
tagout procedures.
1.Turn off water supply to steamer.
2.Remove FRONT AND SIDE COVERS.
PREVIOUS PRODUCT SHOWN
Fig. 34
3.Pull quick connect power leads off solenoid valve
being serviced.
4.Disconnect water lines to solenoid valve being
serviced and remove solenoid valve from unit.
Fig. 35
CURRENT PRODUCTION SHOWN
Page 19 of 65F35425 Rev. E (0119)
C24GA AND C24DA SERIES CONVECTION STEAMER - REMOVAL AND REPLACEMENT OF PARTS
Fig. 37
SOLARONICS BURNER ASSEMBLY (1) NONADJUSTABLE PILOT
Fig. 36
5.. Reverse procedure to install solenoid valve.
PILOT/SPARK PROBE FLAME
SENSOR (ONLY UNITS WITH
ADJUSTABLE PILOT)
Shut off the gas before servicing the
unit and follow lockout / tagout
procedures.
NOTE: Only for units with adjustable pilot burner.
ADJUSTABLE PILOT BURNER (1)
Fig. 38
1.Remove MAIN BURNER ASSEMBLY.
2.Disconnect gas tube from pilot burner and
remove pilot assembly screws.
F35425 Rev. E (0119)Page 20 of 65
Fig. 39
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