VTech t2353, t2350, t2351 User Manual

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www.vtechphones.com TABLE OF CONTENTS

GETTING STARTED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Parts Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Choose Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Install Handset Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Table/Desk Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Charge the Handset Battery . . . . . . . . . . . . . . . . . . . . . . . 7

Set Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Check for Dial Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Set the Dial Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Set Handset Date and Time . . . . . . . . . . . . . . . . . . . . . . . 7

Handset Ringer Style/Battery Save . . . . . . . . . . . . . . . . . . . 8

If you subscribe to DSL service . . . . . . . . . . . . . . . . . . . . . 8

BASIC OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Telephone Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Handset Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Base Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Temporary Tone Dialing . . . . . . . . . . . . . . . . . . . . . . . . . 11

Operating Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Display Screen Messages . . . . . . . . . . . . . . . . . . . . . . . . 12

Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Store a Number/Name in Speed Dial . . . . . . . . . . . . . . . . . .13

Edit a Number/Name in Speed Dial . . . . . . . . . . . . . . . . . . .15

Delete a Number/Name in Speed Dial . . . . . . . . . . . . . . . . . .15

Dial a Speed Dial Number . . . . . . . . . . . . . . . . . . . . . . . . 15

Reassign Locations in Speed Dial . . . . . . . . . . . . . . . . . . . .15

Telephone Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Store a Number/Name in the Directory . . . . . . . . . . . . . . . . .16

Edit a Number/Name in the Directory . . . . . . . . . . . . . . . . . .17

Delete a Number/Name in the Directory . . . . . . . . . . . . . . . . .17

Dial a Number from the Directory . . . . . . . . . . . . . . . . . . . .18

Move a Number/Name to the Memory . . . . . . . . . . . . . . . . . .18

Caller ID Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

About Call History (Caller ID) . . . . . . . . . . . . . . . . . . . . . .20

Review Call History . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Delete Records from Call History . . . . . . . . . . . . . . . . . . . .20

Dial a Displayed Number. . . . . . . . . . . . . . . . . . . . . . . . .21

Store a Call History Record in the Directory . . . . . . . . . . . . . . .21

Answering System Operation At The Base . . . . . . . . . . . . . . . . .22

Audible Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Setting the Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

About Announcements . . . . . . . . . . . . . . . . . . . . . . . . . .22

Record Your Announcement . . . . . . . . . . . . . . . . . . . . . . .24

To review your announcement at any time: . . . . . . . . . . . . . . .24

To delete your announcement:. . . . . . . . . . . . . . . . . . . . . .24

Setting Up Your Answering System . . . . . . . . . . . . . . . . . . .24

Feature Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Listen to & Delete Messages. . . . . . . . . . . . . . . . . . . . . . .26

Call Screening/Intercept . . . . . . . . . . . . . . . . . . . . . . . . .28

Record a Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Message Window Display . . . . . . . . . . . . . . . . . . . . . . . .29

Answering System–Remote Access Commands . . . . . . . . . . . . . .30

Remote access . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Remote access Commands . . . . . . . . . . . . . . . . . . . . . . .30

Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Battery Care and Maintenance. . . . . . . . . . . . . . . . . . . . . .32

Replacing the Handset Battery. . . . . . . . . . . . . . . . . . . . . .32

ADDITIONAL INFORMATION. . . . . . . . . . . . . . . . . . . . . . . .33

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

If you subscribe to DSL service . . . . . . . . . . . . . . . . . . . . . . . 39

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . .42

FCC, ACTA and IC Regulations . . . . . . . . . . . . . . . . . . . . . . . 43

The RBRC Seal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Table of Contents

NEED HELP?

This book has all the feature operation and troubleshooting you need to install

and operate your new VTech phone. Please take the time to review thoroughly

to ensure proper installation and the benet of this VTech innovative and feature

rich product. You can also visit our website at www.vtechphones.com for support,

shopping, and everything new at VTech.

In Canada, please visit www.vtechcanada.com

VTech toll free 1-800-595-9511 In Canada dial 1-800-267-7377

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GETTING STARTED

Getting Started

Parts Checklist

1. Charger Power Adapter

2. Handsets (2)

3. Base Unit

4. Charger

5. Telephone Line Cord

6. Batteries (2)

7. AC Power Adapter

8. User’s Manual

To purchase replacement batteries, visit us on the web at www.vtechphones.com or call VTech Communications, Inc. at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.

Before You Begin

TELEPHONE LINE CORD

BATTERY x 2

AC POWER ADAPTOR

USER’S MANUAL

HANDSET x 2

BASE UNIT

• Important! Before using this

telephone, you must read the important safety instructions on page 42.

CHARGER

POWER ADAPTER

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GETTING STARTED

Installation

For maximum performance of your cordless telephone system:

1. Choose a central location for your Base Unit.

2. Ins ta ll y o ur b ase un it a n d extension handsets away from electronic equipment, such as personal computers, television sets and microwave ovens.

3. In lo ca tions where there are mul tiple cor dless teleph one s, separate base units as much as possible.

4. Install your telephone equipment away fro m heat sources and sunlight.

5. Avoid excessive moisture, dust or extreme cold.

Install Handset Battery

a) A lign th e two holes in the pl ug wi th th e soc ke t pins, then sna p the plu g into place. b) Place the battery in the compartment with

the wires in the lower right corner. Angle the top of the battery under the top claws

rst, then snap the bottom of the pack in.

Place the wires under the guide, located

below the battery. c) Replace cover by sliding it up into place. d) Pla ce the ha nd set in it s base wh en

not in use to ensure maxi mum daily performance.

• Use only the provided VTech battery, or equivalent.

Choose Location

“CLICK”

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GETTING STARTED

Getting Started

Table/Desk Installation

Installation

Modular telephone jack

Standard electrical outlet

Connect the power cord. After charging the battery for at least 16 hours, connect the telephone line cord.

• Install the base unit away from electronic equipment such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

• This power unit is intended to be correctly orientated

in a vertical or oor

mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the table/cabinet outlet.

Standard electrical outlet

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GETTING STARTED

Installation

Wall Mounting

Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional.

1. Run the power and telephone cords through the slot, then connect them to the jacks located on the underside of the base.

2. Plug the AC adapter into an electrical outlet. If the battery has not been previously charged, place the handset in the base, and allow it to charge for at least 16 hours (or overnight). Connect the telephone line cord to the wall jack.

3. Mount the base on the wall. Position the base unit so the mounting studs will t into the holes on the wall mount bracket. Slide the base unit down on the mounting studs until it locks into place.

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GETTING STARTED

Getting Started

Installation

Charge the Handset Battery

Place the handset in the base. CHARGING... will display. Be sure to charge the battery for at least 16 hours before using your phone.

Set Language Mode

• Press PROG, then press or

until LANGUAGE is displayed. Press SELECT.

• The current setting blinks. Press

until the screen displays the correct language.

• Press SELECT to save your selection.

Check for Dial Tone

After the batteries are charged, pick up the handset and press TALK; you should hear a dial tone. If you do not, try this phone in another phone jack.

Set the Dial Mode

If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you have pulse (rotary) service, you’ll need to change the dial mode.

• Press PROG.

• Press or

until the screen displays DIAL MODE: and the current setting.

• Press SELECT. The current setting blinks.

• Press or

to select TONE or PULSE.

• Press SELECT to save.

Set Handset Date and Time

If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming call. If you do not have caller ID service, you can set the date and time manually:

• Press PROG, then press or

until DATE/TIME is displayed. Press SELECT.

• The month is ashing. Press or

until the screen displays the correct month. Press SELECT.

• The day is ashing. Press or

until the screen displays the correct day. Press SELECT.

• The hour is ashing. Press or

until the screen displays the correct hour. Press SELECT.

• If the phone will not be used for a long period of time, remove the battery to prevent possible leakage.

• If you have any trouble installing your phone, please refer to the

Troubleshooting

section near the end of this manual.

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GETTING STARTED

Installation

• The minute is ashing. Press or

until the screen displays the correct minute. Press SELECT.

• AM or PM is ashing. Press or

to choose between AM or PM. Press SELECT

Handset Ringer Style/Battery Save

You can select from four different handset ringer styles, or turn the ringer off and extend the battery life.

• With the handset in idle (off) mode, press PROG.

• Press or

until the screen displays RINGER: and the current setting.

• Press SELECT. The current setting blinks, and you will hear a sample of the ring.

• Press or

to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of each ring tone.

• Press SELECT.

• In the event of a power outage, or if your phone’s power cord is unplugged, the time setting will be lost.

If you subscribe to DSL service:

If you hear noise during conversations and/or your caller ID features aren’t functioning properly, install

a noise lter to the telephone line between the base

unit and the telephone line jack. Contact your DSL

provider to obtain a noise lter.

To single telephone jack (RJ11C)

Telephone line cord

Noise lter

(For xDSL users)

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Basic Operation

BASIC OPERATION

Handset Operation

1. Make a Call

Press before or after dialing number to place a call.

2. Flash/Call Waiting Press to begin a call, then dial a number. During a call, press to receive an incoming call, if call waiting is activated.

3. Chan While on a call, press CHAN to switch to a clearer channel.

4. Delete

Press to delete one or all calls in the call log. See page 20 for complete instructions.

5. Answer a Call (any key) Press any key (except OFF) to answer a call.

6. Handset Volume Adjust the volume while on a call. A double beep will sound

when you reach the maximum or minimum setting. CID and D IR keys

• When phone is not in use, press

/CID to display caller ID

information.

• When phone is not in use, press

/DIR to display directory

entries.

7. Select

1,2

3,4

Press to conrm the highlighted option while in programming mode.

8. Off During a call, press to hang up. While in programming mode, press to cancel an operation, back up, or exit.

9. Redial/Pause

Press to view redial memor y. While entering numbers, press and hold to insert a dialing pause.

10. PROG

Press to enter programming mode.

Telephone Operation

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BASIC OPERATION

Telephone Operation

Base Operation

1. Locate Handset

2. Answer on/off

3. Delete

4. Microphone

5. Repeat

6. Play/Stop

7. Skip

8. Menu

9. Rec/Memo

10. Time/Set

11. Change

12. Base Volume

13. Message Window Display

3 4 5 6 7

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Basic Operation

BASIC OPERATION

Telephone Operation

Operating Range

This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC) Even so, this handset and base can communicate over only a certain distance — which can vary with the locations of the base and handset, the weather, and the construction of

your home or ofce.

If you receive a call while you are out of range, the handset might not ring or if it does ring, the call might not connect when you press TALK. Move closer to the base, then press TALK to answer the call.

If you move out of range during a phone conversation, you might hear noise or interference To improve reception, move closer to the base.

If you move out of range without pressing OFF, your phone will be left off the hook To hang up properly, walk back into range, periodically pressing OFF.

Temporary Tone Dialing

If you have pulse (rotary) service, you can change from pulse dialing to touch tone dialing during a call by pressing * TONE This is useful if you need to send touch tone signals for access to telephone banking or long distance services

1. Dial the number.

2. Press * TONE. Buttons pressed after this send touch tone signals.

3. After you hang up, the phone automatically returns to pulse service.

Call Forward

An external call can be forwarded from one handset (HS1) to the other handset (HS2)

1. While on a call, press SELECT on HS1 to forward the call to HS2 HS1 will display: CALL

TRANSFERRED. HS2 will ring and show: TRANSFERRED CALL.

2. Press any key except OFF on HS2 to answer the forwarded call HS1 will return to the idle screen.

• Only one handset of your phone system can be in use (off hook) at a time For example, if HS1 is on a call and HS2 presses TALK, CAN’T CONNECT will display.

• For clearer reception while on a call, press the CHAN button until the interference has been eliminated.

• If HS2 cannot be found, HS1 will generate a sad tone and continue the call automatically.

Before HS2 answers, HS1 can press TALK to cancel the forward function and continue the external call.

• If HS2 does not respond within 30 seconds, HS1 will start ringing until you press TALK to pick up the returned call If the returned call is not answered within another 30 seconds, the external call will end automatically.

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BASIC OPERATION

Telephone Operation

Display Screen Messages

Screen Displays: When:

** RINGING **

There is a call coming in.

CONNECTING...

The handset is waiting for dial tone.

PHONE ON

The handset is in use.

CHARGING

The handset is in the base and the battery is charging.

** PAGING **

The base is paging the handset.

BATTERY LOW

The battery needs to be recharged.

SCANNING...

The handset is changing to another of the 30 channels available.

CAN’T CONNECT

Displays and a sad tone sounds when the base power is off and TALK is pressed.

RINGER OFF

The handset ringer is turned off.

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Basic Operation

BASIC OPERATION

You can store telephone numbers you call frequently in two different ways, as speed dial numbers, or in the directory. Each number can have up to 24 digits. You will program names to go with the numbers, each can have up to 15 characters. Up to ten numbers and names can be stored, total. You can store as many as nine numbers with names into speed dial memory locations you assign (1 through 9). You can also store numbers with names alphabetically in the directory. See Telephone Directory for instructions.

Store a Number/Name in Speed Dial

1. Press PROG on the handset.

2. Press

until the screen displays SPEED DIAL.

3. Press SELECT The screen displays ENTER 1-9.

4. Press the key (1 through 9) for the memory location where you want to store this entry. The screen displays ENTER NAME.

5. Using the chart on the next page, enter up to 15 characters for the name you’re storing with the number. Use

to backspace and make corrections; use

to advance and add a space.

6. When you nish entering the name, press SELECT. The screen displays ENTER NUMBER.

7. Enter the telephone number using the number keys. Use

to backspace and make corrections. After at least one digit has been entered, press REDIAL/PAUSE to store pauses in the dialing sequence, if necessary. Press REDIAL /PAUSE to display the last number dialed.

8. Press SE LEC T to store your entr y. The screen displays D ISTINCT RING? and the current setting.

9. Press or

to change the setting. Choose Y (for yes) if you wish the phone to alert you to

calls from this number by changing to a distinctive ringing pattern after the rst ring. Choose

N for a normal ringing pattern.

10. Press SELECT to conrm your selection. If you chose Y, a D will be displayed with the directory entry.

Speed Dialing

• The entries you stored in speed dial memory will be marked with 01 through 09 in the telephone directory.

• Each handset’s

speed dial entries are independent from the other For example, a speed dial entry stored in HS1 cannot be accessed/dialed by HS2.

• Press OFF at any time to exit memory mode.

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BASIC OPERATION

Press Once Twice 3 Times 4 Times 5 Times 6 Times

A B C 2

D E F 3

G H I 4

J K L 5

M N O 6

P Q R S 7

T U V 8

W X Y Z 9

& ‘ , - . #

• When directory memory is full the screen displays

MEMORY FULL, an error tone sounds, and you cannot store a new number until you delete a record in speed dial memory or the directory.

• If the speed dial location is not empty, your new entry will be stored in place of the old and the

rst entry will be

deleted. Take caution to not save over entries you do not wish to delete from memory.

Speed Dialing

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Basic Operation

BASIC OPERATION

Speed Dialing

Edit a Number/Name in Speed Dial

1. Press and hold the memory location key (1 through 9) of the entry you wish to edit.

2. When the screen displays the entry you want to edit, press SELECT. Then press or

until EDIT ashes.

3. Press SELECT. The screen displays the name and number. The

cursor appears at the end of the name.

4. Use

and the dial pad keys to edit the name. Press SELECT to move on to edit the number. Use

to backspace and make corrections. Press SELECT to move to edit the distinctive ring setting.

5. Press or to change the setting. Press SELECT to save.

Delete a Number/Name in Speed Dial

1. Press and hold the memory location key (1 through 9) of the entry you wish to delete.

2. When the screen displays the entry you want to delete, press SELECT. Then press or

until

ERASE ashes.

3. Press SELECT, the screen displays:

4. Press or

until YES ashes.

5. Press SELECT. You’ll hear a conrmation beep.

Dial a Speed Dial Number

• Press and hold the memory location key (1 through 9) of the entry you wish to dial.

• Press TALK to dial the displayed memory number.

Reassign Locations in Speed Dial

1. Press and hold the memory location key (1 through 9) of the entry you wish to reassign.

2. When the screen displays the entr y you want to reassign, press SELECT. Then press until SPEED ashes.

3. Press SELECT. The screen displays ENTER 1-9.

4. Press the keys (1 through 9) to reassign this entr y into another memory location.

SPEED EDIT ERASE

8005959511 01

SPEED EDIT ERASE

8005959511 01

SPEED EDIT ERASE

8005959511 01

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BASIC OPERATION

Your phone can store 10 (including the nine speed dial entries) numbers with names (up to 15 characters for the name and 24 digits for the number) in each handset. When memory is full the screen displays MEMORY FULL, an error tone sounds, and you will not be able to store a new number until you delete a stored number.

Store a Number/Name in the Directory

1. Press PROG. The screen displays DIRECTORY.

2. Press SELECT. The screen displays ENTER NAME.

3. Using the chart on page 14, enter up to 15 characters for the name you’re storing with the number. Use

to backspace and make corrections; use or

to advance and add a space.

4. When you nish entering the name, press SELECT. The screen displays ENTER NUMBER.

5. Enter the telephone number. Use to backspace and make corrections. Press REDIAL/PAUSE to store a pause in the dialing sequence.

-OR- Press REDIAL/PAUSE if you wish to display and then store the last number dialed.

6. Press SELECT. The screen displays DISTINCT RING? and the current setting.

7. Press or

to change the setting. Choose Y (for yes) if you wish the phone to alert you to calls from this number by changing to a distinctive ringing pattern after the rst ring. Choose N for a normal ringing pattern.

8. Press SELECT to conrm your selection. If you chose Y, a D will be displayed with the directory entry.

• Press REDIAL/ PAUSE to display

the last number dialed from this phone to store it in speed dial memory.

Telephone Directory

• Each handset’s

speed dial entries are independent from the other. For example, a speed dial entry stored in HS1 cannot be accessed/dialed by HS2.

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Basic Operation

BASIC OPERATION

Edit a Number/Name in the Directory

1. Press

(DIR). The screen displays DIRECTORY.

2. Press or

to scroll alphabetically through the entries stored in the directory.

-OR-

Press the dial pad key for the rst letter of the entry you want to edit.

3. When the screen displays the entry you want to edit, press SELECT. Then press or

until EDIT ashes.

4. Press SELECT. The screen displays the name and number. The cursor appears at the end of the name. Use

and the dial pad

keys to edit the name.

5. Press SELECT to move on to edit the number. Use

to back space and make corrections.

6. Press SELECT to move on to edit the distinctive ring setting. Use the and to change the

setting.

7. Press SELECT to save the edited information.

Delete a Number/Name in the Directory

1. Press

(DIR). The screen displays DIRECTORY.

2. Press or

to scroll alphabetically through entries in the directory.

-OR-

Press the dial pad key for the rst letter of the entry you want to

delete.

3. When the screen displays the entry you want to delete, press SELECT. Then press or

until ERASE ashes.

4. Press SELECT. The screen displays ERASE NO YES and the number.

The current choice ashes.

5. Press or

until YES ashes.

6. Press SELECT. You’ll hear a conrmation beep.

Telephone Directory

SPEED EDIT ERASE

8005959511

• Press OFF at any time to exit directory.

SPEED EDIT ERASE

8005959511

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BASIC OPERATION

Dial a Number from the Directory

1. Press

(DIR). The screen displays DIRECTORY.

2. Press or

to scroll alphabetically through entries stored in directory.

-OR-

Press the dial pad key for the rst letter of the entry you want to dial.

3. When the number you want to dial is displayed, press TALK.

Move a Number/Name to the Memory

1. Press

(DIR). The screen displays DIRECTORY.

2. Press or

to scroll alphabetically through directory.

-OR-

Press the dial pad key for the rst letter of the entry you want to move.

3. When the screen displays the entry you want to move, press SELECT. Then press

until SPEED ashes.

4. Press SELECT. The screen displays ENTER 1-9.

5. Press the key (1 through 9) to move this entry from the normal directory to the speed dial memory

and assign the memor y location. You’ll hear a conrmation beep. A memory location number

(01 through 09) will be displayed with this entry.

Telephone Directory

• Press OFF at any time to exit directory.

SPEED EDIT ERASE

8005959511

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Basic Operation

BASIC OPERATION

Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone service provider. Caller ID with call waiting lets you see who’s calling before you answer the phone, even when you’re on another call. You may need to change your phone service to use this feature. Contact your service provider if:

• You have both caller ID and call waiting, but as separate services (you may need combined service)

• You have only caller ID service, or only caller waiting service.

• You don’t subscribe to any caller ID or call waiting services.

You can use this product with regular caller ID service, and you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service. There are fees for caller ID services, and they may not be available in all areas. This product can provide information only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

Caller ID Operation

Long distance call

Date of call Time of call Position in call history

VTech L 800-595-9511 5/01 5:40 28

Party has called 2 or more times

Caller’s name

OLD

NEW

Caller’s telephone number

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BASIC OPERATION

About Call History (Caller ID)

Your phone can store up to 30 calls in its caller ID memory. The most recent call will have the highest number. When the memory is full, the oldest call will be deleted to make room for new incoming call information. For each call that comes in, the screen displays the following information between the

rst and second rings:

• Your caller’s name (15 letters are sent by your telephone company).

• The caller’s area code and telephone number.

• The time and date of the call.

• The repeat tag (*) in the upper right corner, indicating the party has called more than once.

Review Call History

1. Press (CID) to view call histor y.

2. Use and

to scroll through records in call history.

Delete Records from Call History

Delete a Specic Call:

1. Locate the record you want to delete from call history.

2. Press DELETE. You’ll hear a conrmation beep.

Delete All Calls:

1. With the handset in idle (off) mode, press and hold DELETE. The screen displays ERASE ALL

NO YES. The current choice ashes.

2. Press

until YES ashes.

3. Press SELECT. You’ll hear a conrmation beep.

Caller ID Operation

• If you answer a call

before the caller ID information appears on the screen, it will not be in the call history.

• Each handset’s

call log is independent from the other handset For example, when you delete one or all call log entries in one handset, they will not be deleted from the other handset.

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Basic Operation

BASIC OPERATION

Dial a Displayed Number

1. Locate the record in call history that you want to dial.

2. If you wish to change how the number is dialed, press #. The screen displays alternate dialing sequences available for this call.

3. Press SELECT. Press or

until DIAL ashes.

4. Press SELECT again. The number is automatically dialed.

-OR-

When the number is correctly displayed for dialing, press TALK.

Store a Call History Record in the Directory

1. Locate the record in the call history you want to store in the directory.

2. If you wish to change how the number is stored, press #. The screen displays alternate dialing sequences available for this call.

3. Press SELECT, then press or

until PROGRAM ashes.

4. Press SELECT three times. The screen displays:

5. Press or

to select Y or N for distinctive ringer.

6. Press SELECT. You’ll hear a conrmation beep. If you choose Y in step 5 a D will be displayed with the directory entry.

Caller ID Operation

• Press OFF at any time to exit call history.

DIAL PROGRAM

800-595-9511

5/01 5:40PM OLD28

DISTINCT RING? N 800-595-9511

Screen Displays: When:

PRIVATE

The other party is blocking name and/or number information.

UNKNOWN

Your phone company is unable to receive information about this caller’s name and/or number.

* (after name)

This caller has called you more than once.

595-9511 5/01 5:40PMOLD28

DIAL PROGRAM

800-595-9511

5/01 5:40PM OLD28

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BASIC OPERATION

Answering System Operation At The Base

Audible Indicators

Your phone system gives you voice prompts for feature operations and voice conrmations when you press a button or complete an operation.

Setting the Clock

If you do not subscribe to caller ID service (fee required), or simply wish to set the clock manually:

1. Press TIME/SET. The system announces the clock setting, then announces: “To set day and

time, press TIME/SET.”

2. Press TIME/SET.

3. Press CHANGE until the system announces the correct day, then press TIME/SET.

4. Press CHANGE until the system announces the correct hour, then press TIME/SET.

5. Press CHANGE until the system announces the correct minute, then press TIME/SET.

6. Press CHANGE until the system announces the correct year, then press TIME/SET. The system will announce the new setting.

About Announcements

• You can record two different announcements — one for normal answering and one for when you’ve set the system to play the announcement only.

• Use normal answering when you want the system to record callers’ messages. Use Announce Only when you want to give information to callers without accepting messages.

• If you choose not to record an announcement, the system answers with a pre-recorded announcement.

• The normal answering pre-recorded announcement says: “Hello. I’m unable to answer your call

• The time will be set automatically with incoming caller ID data.

• To advance the minutes or years by increments of 10, press and hold

CHANGE.

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Basic Operation

BASIC OPERATION

right now. Please leave your name, number and a message after the tone.” The announce only pre-recorded announcement says: “Hello, I’m unable to answer your call right now. Please call

again. Thank you.”

• By setting announce only to on or off, you decide which announcement your callers will hear when the system answers a call (the system comes set for normal answering, with announce only turned off). See Set Announce Only, located in the Feature Summary chart later in this section, to change your announcement selection.

Record Your Announcement

Answering System Operation At The Base

Select a feature setting

Review/change clock

setting; conrm feature

settings

Turn answering system on or off

Record outgoing announcements, and memos.

Enter answering system feature setup and choose a feature to set

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BASIC OPERATION

1. Press MENU until you hear “Record outgoing message.”

2. Press REC/MEMO. After you hear “Now recording” followed by a beep, speak toward the

base to record an announcement up to 90 seconds long.

3. Press PLAY/STOP. The system plays back your recorded message.

To review your announcement at any time:

1. Press MENU until you hear “Record outgoing message.”

2. Press PLAY/STOP. The system plays the current announcement.

To delete your announcement:

Press DELETE during announcement playback. The system will use the pre-recorded announcement until you record a new one.

Setting Up Your Answering System

You can set up one feature at a time, or you can set up a feature and then move on to set up the other features in sequence.

1. Press MENU until the system announces the feature you want to set. Refer to the Feature Summary on the following page for a description of the features and your choices.

2. Press CHANGE until the system announces the desired setting.

3. Press TIME/SET to conrm your selection.

4. Press MENU to move on to the next feature, or press PLAY/STOP button to exit feature setup.

Feature Summary

Answering System Operation At The Base

• Announcements less than three seconds will not be saved.

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Basic Operation

BASIC OPERATION

System Announces: Description/Directions

“Set security code” 19*

Use CHANGE to choose the remote access code you will use to access features and functions of the answering system from a touch tone phone. You can select any 2-digit code, from 10 to 99.

“Set audible message alert” Off * On

When message alert is turned on, the base beeps once every 10 seconds when new messages have been received.

“Set announce only” Off* On

When you turn announce only ON, callers hear your announcement, but cannot leave a message.

“Set base ringer” On* Off

Turn the base ringer on or off.

“Set number of rings” 2 4 * 6

Choose how many times the phone will ring before the system answers a call.

Toll Saver With toll saver active, the system answers after

two rings when you have new messages and after four when you have no new messages.

Listen to & Delete Messages

Answering System Operation At The Base

• To advance the remote access code by 10, press

and hold SELECT.

• Feature summary options listed with an * are your phones default setting.

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BASIC OPERATION

Answering System Operation At The Base

The system automatically saves your messages until you delete them, and can store approximately 15 minutes of messages, memos, and announcements (up to a maximum of 99 messages). A message or memo can be up to four minutes long.

The message window will ash to alert you to new, unplayed messages. If all messages have been

reviewed, the number displayed in the window will glow steadily. If the system contains both old and

new messages, it will play only the new messages rst. After all new messages are played, press the

PLAY/STOP to hear all messages. Before playing a message, the system announces the day and time it was received. While the message plays, the message window displays the number of the message. After playing the last message in a mailbox, the system announces “End of messages.” If the system has less than ve minutes of recording time left, it announces remaining time.

If the system has less than 30 seconds of record time left, the answering system turns off. The system will answer after 10 rings and announce “Memory

full, please enter your security code” and wait for

the caller to enter the remote access code.

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Basic Operation

BASIC OPERATION

Press to repeat a message; hold to slow down playback.

Play Messages Press to play messages. Pr e ss aga in to s top playback.

Press to skip to the next message; hold to speed up playback.

Delete Messages

• To delete a message, press DELETE while the message is playing.

• Press and hold DELETE but t o n t o d e let e a l l ol d messages in that mailbox.

• You cann ot del et e a message until it’s been r e vi e w ed ; d e le t e d me ssage s can no t be recovered.

Answering System Operation At The Base

• You cannot delete a message until it’s been reviewed: deleted messages cannot be recovered.

Message Window

Adjust Playback Volume

System beeps three times at highest or lowest setting.

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BASIC OPERATION

Call Screening/Intercept

1. Make sure the answering system is on, and set the message playback volume control above level 1 so you can hear the caller’s message.

2. If you decide to take the call, press TALK on the handset.

3. If you pick up an extension phone during the announcement and the announcement does not

stop right away, press and release the telephone switchhook.

Record a Memo

You can record a memo up to four minutes long, which is stored as an incoming message.

1. Press and release REC/MEMO.

2. The system announces “Now recording ”. After the beep, speak toward the microphone. The

message window displays the length of your memo up to 99 seconds, if you record a memo

longer than 99 seconds, 99 continues to ash until you nish.

3. To stop recording, press the PLAY/STOP.

Answering System Operation At The Base

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Basic Operation

BASIC OPERATION

Window Display: When:

0 No messages in the mailbox.

1–99

Total number of messages in the mailboxes, or message number during message playback.

0-99 <-->F Memory is full, or total number of messages is 99.

1 to 99 (counting)

Duration of announcement or memo in seconds. (Maximum length of announcement is 90 seconds)

99 (ashing) Length of recording is more than 99 seconds.

1–8 (on steady for one second)

Indicates volume level selected when VOL- or VOL+ is pressed.

10–99 Current remote access code while setting.

A Announce only mode.

CL <--> (normal display) Clock needs to be set.

– (steady) System is answering a call or is in remote operation.

– (ashing) System is in programming mode or initializing.

Answering System Operation At The Base

Message Window Display

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BASIC OPERATION

Remote Access

You can access many features of this system remotely from a touch tone phone.

1. Dial your telephone number.

2. When the system answers, enter your remote access code (preset to 19). The system beeps once and then announces the number of new messages.

3. Enter a remote command (see Remote Access Commands).

4. Press * 0 to exit remote operation.

The system has voice prompts to help you with remote operation. Press #1 to hear your options while remotely connected to the answering system.

Remote Access Commands

Function: Command:

Play messages in a mailbox Press #2. The system will play new messages.

If ther e are no ne w mes sages , the sys tem pla ys ol d messages.

Repeat a message Press #4 while message is playing; press #4#4 to back up

previous message.

Skip a message Press #6 while message is playing; each press advances to the

next message.

Stop Press #5.

Answering System–Remote Access Commands

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Basic Operation

BASIC OPERATION

Function: Command:

Save messages Hang up.

Delete a message Press #9 while message is playing.

Review announcement Press #7; system plays announcement, then beeps.

Record announcement Press *7; after beep, record announcement, press #5 to stop.

System plays back announcement.

Record memo Press *8, then mailbox number where you want the memo

recorded; speak after beep; press #5 when nished.

End remote access call Press *0.

Turn system off Press #0; the system announces, “Answering machine off.”

Press #0 again to turn the system back on.

Turn system on When system is off, it answers after 10 rings and announces,

“Please enter your security code.” Enter your remote access code.

Answering System–Remote Access Commands

• If no key is pressed within 10 seconds of entering remote access, your remote access options will be announced. After the announcement if no key is pressed within 20 seconds, the remote access call will automatically end.

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BASIC OPERATION

Battery Care and Maintenance

After your battery is fully charged, you can expect the following performance:

Operation Operating time

While in use (talking) up to 4 hours

While not in use (standby*) up to 4 days

* Handset is off the base unit or charger but not in use.

• The battery needs charging when: — A new battery is installed in the handset.

— The phone beeps twice every ve seconds.

— The screen displays BATTERY LOW and the low battery icon.

• Place the handset in the base. The battery is typically fully charged at least 16 hours.

• You can keep the battery fully charged by returning the handset to the base after each use.

Replacing the Handset Battery

1. Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward.

2. Lift out the old battery and disconnect.

3. Align the two holes in the new battery’s plug with the socket pins, and snap the plug into place. Snap the battery in the compartment, as described in Installation, on page 4.

4. Replace the cover by sliding it up into place.

5. The new battery must be charged before using the phone. Place the handset

in the base and allow it to charge for at least 16 hours the rst charge. The

telephone might operate before that, but for best performance, let the battery charge fully.

Batteries

• If you repeatedly get a low battery indicator, even after charging overnight, the battery should be replaced.

• To reduce the risk

of re or injury to

persons or damage to the telephone, charge the battery provided with or

identied for use

with this product only in accordance with the instructions and

limitations specied

in the user`s manual.

• Battery power is consumed whenever the handset is off the base unit, even with the handset is not in use.

• Once the battery is fully charged,

you do not have to

charge it again until BATTERY LOW is displayed or

ashes. This will

maximize the battery life.

“CLICK”

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Additional Information

ADDITIONAL INFO

Troubleshooting

If you have difculty operating your phone, the suggestions below should solve the problem. If you still have difculty after

trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.

Problem Suggestion

My phone doesn’t work at all.

• Make sure the power cord is plugged in.

• Make sure the telephone line cord is plugged rmly into the base unit and the telephone wall

jack.

• Charge the battery in the handset for at least 16 hours. For optimum daily performance, return the handset to its base when not in use.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• You may need to purchase a new battery, please refer to the Batteries section of this user’s manual.

I cannot get a dial tone.

• First try all the suggestions above.

• Move the handset closer to the base. You might have moved out of range.

• Your line cord might be malfunctioning. Try installing a new line cord.

• If the previous suggestions don’t work, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

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ADDITIONAL INFO

Problem Suggestion

I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to nd the

base and produce a dial tone. This is normal. Wait an extra second before dialing.

• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touchtone). Refer to the Installation section of this user’s manual to set the dial mode.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

• Eliminate any background noise. Noise from a television, radio or other appliance may cause the

phone to not dial out properly. If you cannot eliminate the background noise, rst try muting the

handset before dialing, or dialing from another room in your home with less background noise.

My hand s e t b e eps fo ur time s and isn ’t performing normally.

• Make sure the power cord is securely plugged into the base. Plug the unit into a different, working outlet not controlled by a wall switch.

• Move the handset closer to the base. You might have moved out of range.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

Troubleshooting

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Additional Information

ADDITIONAL INFO

Problem Suggestion

CAN’T CONNECT

displays on my handset.

• Only one handset of your phone system can be in use (off hook) at a time For example, if HS1 is on a call and HS2 presses TALK, CAN’T CONNECT will display Be sure only one handset

is in use at a time.

• Move the handset closer to the base. You might have moved out of range.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• You are trying to use both system handsets at the same time. Be sure to only use one system handset at a time.

The batteries will not hold a charge.

• Make sure the battery is plugged into the handset.

• Be sure to use the AC power adaptor provided with your phone.

• Charge the battery in the handset for at least 16 hours. For optimum daily performance, return the handset to its base when not in use.

• You may need to purchase a new battery, please refer to the Batteries section of this user’s manual.

• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.

Troubleshooting

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ADDITIONAL INFO

Problem Suggestion

I get noise, static, or weak signal even when I’m near the base.

• Press the CHAN button while on a call until the interference has been eliminated.

• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave.

• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

• Relocate your phone to a higher location. The phone will likely get better reception not installed in a low area.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

I hear noise in the handset, and none of the keys or buttons work.

• Make sure the power cord is plugged in.

Troubleshooting

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Additional Information

ADDITIONAL INFO

Problem Suggestion

I hear other calls while using my phone

• Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

My handset does not ring when I receive a call.

• Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s manual.

• Make sure the telephone line cord is plugged rmly into the base unit and the telephone jack.

Make sure the power cord is plugged in.

• You may be too far from the base unit.

• Charge the battery in the handset for at least 16 hours. For optimum daily performance, return the handset to its base when not in use.

• You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

• The layout of your home or ofce might be limiting the operating range. Try moving the base to another location, preferably on an upper oor.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

• Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply.)

• Your line cord might be malfunctioning. Try installing a new line cord.

Troubleshooting

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ADDITIONAL INFO

Problem Suggestion

My calls fade or cut in and out while I’m using my handset.

• Press the CHAN button while on a call until the interference has been eliminated.

• Relocate your phone to a higher location. The phone will get better reception not installed in a low area.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

My caller ID isn’t working.

• Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone.

• Your caller must be calling from an area that supports caller ID.

• Both you and your caller’s telephone companies must use caller ID compatible equipment.

My answering machine is not recording messages.

• Make sure system is turned ON (the Answer ON/OFF LED is illuminated.).

• Make sure the announce only feature is set to OFF.

I cannot hear recorded messages.

Using the base volume control, raise the volume to a comfortable listening level.

Troubleshooting

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Additional Information

ADDITIONAL INFO

Problem Suggestion

CL is flash ing in the

base message display window.

• You need to set the day and time. Refer to the section(s) on setting the clock in this user’s manual.

Common cure for electronic equipment.

If the unit does not seem to be responding normally, then try putting the handset in its base. If it does not seem to respond, do the following (in the order listed):

1. Disconnect the power to the base.

2. Disconnect the handset battery, and spare battery, if applicable.

3. Wait a few minutes.

4. Connect power to the base.

5. Re-install the battery(ies).

6. Wait for the handset to re-establish its link with the base. To be safe, allow up to one minute

for this to take place.

Troubleshooting

If you subscribe to DSL service:

If you hear noise during conversations and/or your caller ID

features aren’t functioning properly, install a noise lter to the

telephone line between the base unit and the telephone line

jack. Contact your DSL provider to obtain a noise lter.

To single telephone jack (RJ11C)

Telephone line cord

Noise lter

(For xDSL users)

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ADDITIONAL INFO

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.

Maintenance

Limited Warranty

What does this limited warranty cover?

• The ma nufacturer of t his VTech Product warr ants to the holder of a va lid proof of pur chase (“Con sumer” or “y ou”) that the Pr oduct and all a ccessorie s provided in the sal es package (“Produ ct”) are free fro m defects in mate rial and workmans hip, pursuant to t he following terms a nd conditio ns, when installe d and used norm ally and in acc ordance wit h the Product operati ng instruct ions. This lim ited warrant y extends onl y to the Consume r for Products p urchased an d used in the Unit ed States of Amer ica and Canada.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

• Duri ng the limited wa rranty period, V Tech’s author ized servic e representative w ill repair or rep lace at VTech’s optio n, without charge, a M aterially Defect ive Product. I f we repair the Product , we may use new or refurbi shed replace ment parts. If we cho ose to replace the Pr oduct, we may re place it with a ne w or refurbish ed Product of t he same or simil ar design. We will retai n defective part s, modules, or e quipment. Re pair or replacemen t of the Produc t, at VTech’s option, i s your exclusive re medy. VTech will return rep aired or replaceme nt Products to you in work ing conditi on. You should ex pect the repair or re placement to t ake approximately 3 0 days.

How long is the limited warranty period?

• The li mited warrant y period for the Prod uct extends for ONE (1) YEAR fr om the date of purchas e. If VTech repairs or repl aces a Materially De fective Produ ct under the terms of t his limited warrant y, this limite d warranty also app lies to repaired or rep lacement Produc t for a period of either (a) 9 0 days from the date t he repaired or repla cement Product is s hipped to you or (b) the time re maining on the o riginal one -year warranty; whi chever is longer.

What is not covered by this limited warranty?

This limi ted warranty d oes not cover:

1. Pro duct that has b een subjecte d to misuse, acciden t, shipping o r other physica l damage, improper i nstallatio n, abnormal op eration or handlin g, neglect, inund ation, re, water or othe r

liquid in trusion; or

2. Pro duct that has b een damaged du e to repair, alteration or m odicatio n by anyone other th an an authorize d service repres entative of VTech; or

3. Pro duct to the ext ent that the prob lem experienced i s caused by signal co nditions, ne twork reliab ility, or cable or anten na systems; or

4. Pro duct to the ext ent that the prob lem is caused by use wi th non-VTech acc essories; or

5. Pro duct whose war ranty/quality s tickers, Prod uct serial number s plates or electro nic serial num bers have been removed , altered or rendered i llegible; or

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Additional Information

ADDITIONAL INFO

Limited Warranty

6. Prod uct purchas ed, used, servic ed, or shipped for re pair from outs ide the United S tates of America or Ca nada, or used for com mercial or ins titutional purp oses (includ ing but not

limited to Pr oducts used for re ntal purpos es); or

7. Pro duct returne d without valid pro of of purchase (se e item 2 below); or

8. Cha rges for insta llation or set up, adjus tment of customer co ntrols, and insta llation or repa ir of systems out side the unit .

How do you get warranty service?

• To obtain war ranty servic e in the United St ates of Americ a, call 1-800 -595-9511 for instru ctions regar ding where to return t he Product. Before c alling for servi ce, please check t he user’s manual. A c heck of the Prod uct controls and fe atures may save you a serv ice call.

• Exce pt as provided by appl icable law, you assume t he risk of loss or dama ge during tran sit and transpor tation and are respo nsible for deliver y or handling char ges incurred i n the transpo rt of Product (s) to the ser vice location . VTech will return r epaired or replace d product under th is limited warr anty to you, tran sportation, de livery or handlin g charges prep aid. VTech assum es no risk for damage or l oss of the Product in t ransit.

• If the Pr oduct failure is not c overed by this limite d warranty, or proo f of purchase d oes not meet the te rms of this limi ted warranty, VTech will no tify you and wi ll request that y ou authorize the cost of r epair prior to any fur ther repair activi ty. You must pay for t he cost of repai r and return ship ping costs for the re pair of Products th at are not covered by t his limited war ranty.

What must you return with the Product to get warranty service?

1. Ret urn the entire or iginal package an d contents inc luding the Produc t to the VTech servic e location al ong with a desc ription of the m alfunction or dif culty; and

2. Inc lude “valid proo f of purchase” (s ales receipt) i dentifying the Pr oduct purchase d (Product model) an d the date of purchase o r receipt; and

3. Prov ide your name, compl ete and correc t mailing address, a nd telephone n umber.

Other Limitations

This warra nty is the complet e and exclusive ag reement betw een you and VTech. It s upersedes a ll other writ ten or oral comm unications r elated to this Pro duct. VTech provid es no other warranti es for this Produ ct. The warranty ex clusively de scribes all o f VTech’s responsi bilities reg arding the Pro duct. There are no ot her express warr anties. No one is auth orized to make

modic ations to this limit ed warranty an d you should not rely on a ny such modi cation.

State/Pr ovincial Law Right s: This warranty gi ves you speci c legal right s, and you may also hav e other rights , which vary fr om state to state or p rovince to provinc e.

Limitat ions: Implied w arranties, in cluding those of  tness for a par ticular purp ose and merchanta bility (an unwritt en warranty th at the Product is t for o rdinary use) are lim ited to one year

from date of p urchase. Som e states/prov inces do not allow lim itations on how long a n implied warrant y lasts, so the a bove limitatio n may not apply to you. In no eve nt shall VTech be

liable fo r any indirect , special, in cidental, c onsequenti al, or similar da mages (includin g, but not limite d to lost prots o r revenue, inabi lity to use the Pr oduct or other ass ociated equi pment,

the cost of s ubstitute equipm ent, and claims by thi rd parties) resulti ng from the use of this Pr oduct. Some state s/provinces do no t allow the exclu sion or limitat ion of incidenta l or conseq uential damag es, so the above limit ation or exclusion may n ot apply to you.

Please retain your original sales receipt as proof of purchase.

•

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ADDITIONAL INFO

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool).

5. Do not place this product on an unstable surface, such as a table, shelf or stand. The product may fall, causing serious damage.

6. Slots and openings in the back or bottom of the base unit and handset are provided for vent ilation. To prot ect them from o verheatin g, these opening s must not b e blocked by placing the

product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper

ventilation is not provided.

7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power

company.

8. Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it.

9. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of re or electric shock.

Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than specied access

doors may expose you to dangerous voltages or other risks. Incorr ect rea ssembli ng can cause e lectric shock when th e produ ct is subsequently used.

11. Do not overload wall outlets and extension cords as this can result in the risk of re or electric shock.

12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the

following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of

other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. E. If the prod uct ha s been dropp ed and the base and/or handset has been damaged. F. If the product exhibits a distinct change in performance.

13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.

14. Do not use the telephone to report a gas leak in the vicinity of the leak.

15. Only pu t the handset of your telephone next to your ear when it is in normal talk.

16. This power unit is intended to be correctly orientated in a vertical or oor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the

table/cabinet outlet.

SAVE THESE INSTRUCTIONS

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Additional Information

ADDITIONAL INFO

FCC, ACTA and IC Regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

* Reorient or relocate the receiving antenna. * Increase the separation between the equipment and receiver. * Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. * Consult the dealer or an experienced radio/TV technician for help.

Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The base unit shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this

equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your local telephone company upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is

encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more

information, please contact your local telephone company.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable

your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before

interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this

product. The telephone company is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:

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ADDITIONAL INFO

FCC, ACTA and IC Regulations

* Remain on the line and briey explain the reason for the call before hanging up.

* Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

The term ‘’IC: ‘’ before the certication/registration number only signies that the Industry Canada technical specications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The

termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ve.

The RBRC Seal

The RBRC Seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.

The RBRC program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste, which may be illegal in your area. VTech’s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers. Please call 1-800-8-BATTERY™ for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment

and conserving natural resources.

RBRC is a registered trademark of Rechargeable Battery Recycling Corporation.

The RBRC Seal

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Additional Information

ADDITIONAL INFO

Enhanced 2.4GHz technology–your phone operates on a dual band transmission that combines the best of 2.4GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones.

Frequency Control Crystal controlled

PLL synthesizer

Transmit Frequency Base: 2410.2–2418.9 MHz

Handset: 912.75–917.10 MHz

Receive Frequency Base: 912.75–917.10 MHz

Handset: 2410.2–2418.9 MHz

Channels 30

Nominal Effective Range Maximum power allowed FCC and IC. Actual operating range may

vary according to environmental conditions at the time of use.

Size Handset: 39mm X 54mm X 186mm

Base: 159mm X 107mm X 123mm Charger: 76mm X 81mm X 54mm

Weight Handset: 116 grams

Base: 281 grams Charger: 41grams

Power Requirements Handset: 300mAH Ni-Cd Battery

Base: 9V DC @ 300mA Charger: 6V DC @ 200mA

Memory Speed Dial: 9 Memory locations, 24 digits per location

Directory: 10 Memory locations, 24 digits per location CID: 30 Memory locations

Technical Specications

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INDEX

About Announcements 22 About Call History (Caller ID) 20 Answering System Operation At The Base 22 Answering System–Remote Access Commands 30 Audible Indicators 22

Base Operation 10 Batteries 32 Battery Care and Maintenance 22 Before You Begin 3

Caller ID Operation 19 Charge the Handset Battery 7 Charge the Handset Battery 7 Check for Dial Tone 7 Choose Location 4

Delete a Number/Name in Speed Dial 15 Delete a Number/Name in the Directory 17 Delete Records from Call History 20 Dial a Displayed Number 21 Dial a Number from the Directory 18 Dial a Speed Dial Number 15 Display Screen Messages 12

Edit a Number/Name in Speed Dial 15 Edit a Number/Name in the Directory 17

FCC, ACTA and IC Regulations 43-44 Feature Summary 25

GETTING STARTED 3

Handset Operation 9 Handset Ringer Style/Battery Save 8

If you subscribe to DSL service 8,39 Important Safety Instructions 42 Install Handset Battery 4 Installation 4

Limited Warranty 40-41 Listen to & Delete Messages 26

Maintenance 40 Message Window Display 29 Move a Number/Name to the Memory 18

Index

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Operating Range 11

Parts Checklist 3

Reassign Locations in Speed Dial 15 Record a Memo 28 Record Your Announcement 24 Remote access Commands 30 Remote access 30 Replacing the Handset Battery 32 Review Call History 20

Set Handset Date and Time 7 Set Language mode 7 Set the Dial Mode 7 Setting the Clock 22 Setting Up Your Answering System 24 Speed Dialing 13 Store a Call History Record in the Directory 21 Store a Number/Name in Speed Dial 13 Store a Number/Name in the Directory 16

Table/Desk Installation 5

Technical Specications 45

Telephone Directory 16 Telephone Operation 9 Temporary Tone Dialing 11 The RBRC Seal 44 To delete your announcement 24 To review your announcement at any time 24 Troubleshooting 33-39

Wall Mounting 6

INDEX

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon

Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C.

Printed in China.

91-000442-070-000

User’s Manual

w w w . v t e c h p h o n e s . c o m

Models:

t2350/2350-01/ t2353

VTech t2353, t2350, t2351 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual