VTech t2353, t2350, t2351 User Manual

www.vtechphones.com TABLE OF CONTENTS

GETTING STARTED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Parts Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Choose Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Install Handset Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Table/Desk Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Charge the Handset Battery . . . . . . . . . . . . . . . . . . . . . . . 7

Set Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Check for Dial Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Set the Dial Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Set Handset Date and Time . . . . . . . . . . . . . . . . . . . . . . . 7

Handset Ringer Style/Battery Save . . . . . . . . . . . . . . . . . . . 8

If you subscribe to DSL service . . . . . . . . . . . . . . . . . . . . . 8

BASIC OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Telephone Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Handset Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Base Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Temporary Tone Dialing . . . . . . . . . . . . . . . . . . . . . . . . . 11

Operating Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Display Screen Messages . . . . . . . . . . . . . . . . . . . . . . . . 12

Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Store a Number/Name in Speed Dial . . . . . . . . . . . . . . . . . .13

Edit a Number/Name in Speed Dial . . . . . . . . . . . . . . . . . . .15

Delete a Number/Name in Speed Dial . . . . . . . . . . . . . . . . . .15

Dial a Speed Dial Number . . . . . . . . . . . . . . . . . . . . . . . . 15

Reassign Locations in Speed Dial . . . . . . . . . . . . . . . . . . . .15

Telephone Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Store a Number/Name in the Directory . . . . . . . . . . . . . . . . .16

Edit a Number/Name in the Directory . . . . . . . . . . . . . . . . . .17

Delete a Number/Name in the Directory . . . . . . . . . . . . . . . . .17

Dial a Number from the Directory . . . . . . . . . . . . . . . . . . . .18

Move a Number/Name to the Memory . . . . . . . . . . . . . . . . . .18

Caller ID Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

About Call History (Caller ID) . . . . . . . . . . . . . . . . . . . . . .20

Review Call History . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Delete Records from Call History . . . . . . . . . . . . . . . . . . . .20

Dial a Displayed Number. . . . . . . . . . . . . . . . . . . . . . . . .21

Store a Call History Record in the Directory . . . . . . . . . . . . . . .21

Answering System Operation At The Base . . . . . . . . . . . . . . . . .22

Audible Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Setting the Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

About Announcements . . . . . . . . . . . . . . . . . . . . . . . . . .22

Record Your Announcement . . . . . . . . . . . . . . . . . . . . . . .24

To review your announcement at any time: . . . . . . . . . . . . . . .24

To delete your announcement:. . . . . . . . . . . . . . . . . . . . . .24

Setting Up Your Answering System . . . . . . . . . . . . . . . . . . .24

Feature Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Listen to & Delete Messages. . . . . . . . . . . . . . . . . . . . . . .26

Call Screening/Intercept . . . . . . . . . . . . . . . . . . . . . . . . .28

Record a Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Message Window Display . . . . . . . . . . . . . . . . . . . . . . . .29

Answering System–Remote Access Commands . . . . . . . . . . . . . .30

Remote access . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Remote access Commands . . . . . . . . . . . . . . . . . . . . . . .30

Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Battery Care and Maintenance. . . . . . . . . . . . . . . . . . . . . .32

Replacing the Handset Battery. . . . . . . . . . . . . . . . . . . . . .32

ADDITIONAL INFORMATION. . . . . . . . . . . . . . . . . . . . . . . .33

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

If you subscribe to DSL service . . . . . . . . . . . . . . . . . . . . . . . 39

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . .42

FCC, ACTA and IC Regulations . . . . . . . . . . . . . . . . . . . . . . . 43

The RBRC Seal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Table of Contents

NEED HELP?

This book has all the feature operation and troubleshooting you need to install

and operate your new VTech phone. Please take the time to review thoroughly

to ensure proper installation and the benet of this VTech innovative and feature

rich product. You can also visit our website at www.vtechphones.com for support,

shopping, and everything new at VTech.

In Canada, please visit www.vtechcanada.com

VTech toll free 1-800-595-9511 In Canada dial 1-800-267-7377

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GETTING STARTED

Getting Started

Parts Checklist

1. Charger Power Adapter

2. Handsets (2)

3. Base Unit

4. Charger

5. Telephone Line Cord

6. Batteries (2)

7. AC Power Adapter

8. User’s Manual

To purchase replacement batteries, visit us on the web at www.vtechphones.com or call VTech Communications, Inc. at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.

Before You Begin

TELEPHONE LINE CORD

BATTERY x 2

AC POWER ADAPTOR

USER’S MANUAL

HANDSET x 2

BASE UNIT

• Important! Before using this

telephone, you must read the important safety instructions on page 42.

CHARGER

POWER ADAPTER

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GETTING STARTED

Installation

For maximum performance of your cordless telephone system:

1. Choose a central location for your Base Unit.

2. Ins ta ll y o ur b ase un it a n d extension handsets away from electronic equipment, such as personal computers, television sets and microwave ovens.

3. In lo ca tions where there are mul tiple cor dless teleph one s, separate base units as much as possible.

4. Install your telephone equipment away fro m heat sources and sunlight.

5. Avoid excessive moisture, dust or extreme cold.

Install Handset Battery

a) A lign th e two holes in the pl ug wi th th e soc ke t pins, then sna p the plu g into place. b) Place the battery in the compartment with

the wires in the lower right corner. Angle the top of the battery under the top claws

rst, then snap the bottom of the pack in.

Place the wires under the guide, located

below the battery. c) Replace cover by sliding it up into place. d) Pla ce the ha nd set in it s base wh en

not in use to ensure maxi mum daily performance.

• Use only the provided VTech battery, or equivalent.

Choose Location

“CLICK”

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GETTING STARTED

Getting Started

Table/Desk Installation

Installation

Modular telephone jack

Standard electrical outlet

Connect the power cord. After charging the battery for at least 16 hours, connect the telephone line cord.

• Install the base unit away from electronic equipment such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

• This power unit is intended to be correctly orientated

in a vertical or oor

mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the table/cabinet outlet.

Standard electrical outlet

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GETTING STARTED

Installation

Wall Mounting

Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional.

1. Run the power and telephone cords through the slot, then connect them to the jacks located on the underside of the base.

2. Plug the AC adapter into an electrical outlet. If the battery has not been previously charged, place the handset in the base, and allow it to charge for at least 16 hours (or overnight). Connect the telephone line cord to the wall jack.

3. Mount the base on the wall. Position the base unit so the mounting studs will t into the holes on the wall mount bracket. Slide the base unit down on the mounting studs until it locks into place.

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GETTING STARTED

Getting Started

Installation

Charge the Handset Battery

Place the handset in the base. CHARGING... will display. Be sure to charge the battery for at least 16 hours before using your phone.

Set Language Mode

• Press PROG, then press or

until LANGUAGE is displayed. Press SELECT.

• The current setting blinks. Press

until the screen displays the correct language.

• Press SELECT to save your selection.

Check for Dial Tone

After the batteries are charged, pick up the handset and press TALK; you should hear a dial tone. If you do not, try this phone in another phone jack.

Set the Dial Mode

If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you have pulse (rotary) service, you’ll need to change the dial mode.

• Press PROG.

• Press or

until the screen displays DIAL MODE: and the current setting.

• Press SELECT. The current setting blinks.

• Press or

to select TONE or PULSE.

• Press SELECT to save.

Set Handset Date and Time

If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming call. If you do not have caller ID service, you can set the date and time manually:

• Press PROG, then press or

until DATE/TIME is displayed. Press SELECT.

• The month is ashing. Press or

until the screen displays the correct month. Press SELECT.

• The day is ashing. Press or

until the screen displays the correct day. Press SELECT.

• The hour is ashing. Press or

until the screen displays the correct hour. Press SELECT.

• If the phone will not be used for a long period of time, remove the battery to prevent possible leakage.

• If you have any trouble installing your phone, please refer to the

Troubleshooting

section near the end of this manual.

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GETTING STARTED

Installation

• The minute is ashing. Press or

until the screen displays the correct minute. Press SELECT.

• AM or PM is ashing. Press or

to choose between AM or PM. Press SELECT

Handset Ringer Style/Battery Save

You can select from four different handset ringer styles, or turn the ringer off and extend the battery life.

• With the handset in idle (off) mode, press PROG.

• Press or

until the screen displays RINGER: and the current setting.

• Press SELECT. The current setting blinks, and you will hear a sample of the ring.

• Press or

to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of each ring tone.

• Press SELECT.

• In the event of a power outage, or if your phone’s power cord is unplugged, the time setting will be lost.

If you subscribe to DSL service:

If you hear noise during conversations and/or your caller ID features aren’t functioning properly, install

a noise lter to the telephone line between the base

unit and the telephone line jack. Contact your DSL

provider to obtain a noise lter.

To single telephone jack (RJ11C)

Telephone line cord

Noise lter

(For xDSL users)

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Basic Operation

BASIC OPERATION

Handset Operation

1. Make a Call

Press before or after dialing number to place a call.

2. Flash/Call Waiting Press to begin a call, then dial a number. During a call, press to receive an incoming call, if call waiting is activated.

3. Chan While on a call, press CHAN to switch to a clearer channel.

4. Delete

Press to delete one or all calls in the call log. See page 20 for complete instructions.

5. Answer a Call (any key) Press any key (except OFF) to answer a call.

6. Handset Volume Adjust the volume while on a call. A double beep will sound

when you reach the maximum or minimum setting. CID and D IR keys

• When phone is not in use, press

/CID to display caller ID

information.

• When phone is not in use, press

/DIR to display directory

entries.

7. Select

1,2

3,4

Press to conrm the highlighted option while in programming mode.

8. Off During a call, press to hang up. While in programming mode, press to cancel an operation, back up, or exit.

9. Redial/Pause

Press to view redial memor y. While entering numbers, press and hold to insert a dialing pause.

10. PROG

Press to enter programming mode.

Telephone Operation

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BASIC OPERATION

Telephone Operation

Base Operation

1. Locate Handset

2. Answer on/off

3. Delete

4. Microphone

5. Repeat

6. Play/Stop

7. Skip

8. Menu

9. Rec/Memo

10. Time/Set

11. Change

12. Base Volume

13. Message Window Display

3 4 5 6 7

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Basic Operation

BASIC OPERATION

Telephone Operation

Operating Range

This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC) Even so, this handset and base can communicate over only a certain distance — which can vary with the locations of the base and handset, the weather, and the construction of

your home or ofce.

If you receive a call while you are out of range, the handset might not ring or if it does ring, the call might not connect when you press TALK. Move closer to the base, then press TALK to answer the call.

If you move out of range during a phone conversation, you might hear noise or interference To improve reception, move closer to the base.

If you move out of range without pressing OFF, your phone will be left off the hook To hang up properly, walk back into range, periodically pressing OFF.

Temporary Tone Dialing

If you have pulse (rotary) service, you can change from pulse dialing to touch tone dialing during a call by pressing * TONE This is useful if you need to send touch tone signals for access to telephone banking or long distance services

1. Dial the number.

2. Press * TONE. Buttons pressed after this send touch tone signals.

3. After you hang up, the phone automatically returns to pulse service.

Call Forward

An external call can be forwarded from one handset (HS1) to the other handset (HS2)

1. While on a call, press SELECT on HS1 to forward the call to HS2 HS1 will display: CALL

TRANSFERRED. HS2 will ring and show: TRANSFERRED CALL.

2. Press any key except OFF on HS2 to answer the forwarded call HS1 will return to the idle screen.

• Only one handset of your phone system can be in use (off hook) at a time For example, if HS1 is on a call and HS2 presses TALK, CAN’T CONNECT will display.

• For clearer reception while on a call, press the CHAN button until the interference has been eliminated.

• If HS2 cannot be found, HS1 will generate a sad tone and continue the call automatically.

Before HS2 answers, HS1 can press TALK to cancel the forward function and continue the external call.

• If HS2 does not respond within 30 seconds, HS1 will start ringing until you press TALK to pick up the returned call If the returned call is not answered within another 30 seconds, the external call will end automatically.

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BASIC OPERATION

Telephone Operation

Display Screen Messages

Screen Displays: When:

** RINGING **

There is a call coming in.

CONNECTING...

The handset is waiting for dial tone.

PHONE ON

The handset is in use.

CHARGING

The handset is in the base and the battery is charging.

** PAGING **

The base is paging the handset.

BATTERY LOW

The battery needs to be recharged.

SCANNING...

The handset is changing to another of the 30 channels available.

CAN’T CONNECT

Displays and a sad tone sounds when the base power is off and TALK is pressed.

RINGER OFF

The handset ringer is turned off.

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Basic Operation

BASIC OPERATION

You can store telephone numbers you call frequently in two different ways, as speed dial numbers, or in the directory. Each number can have up to 24 digits. You will program names to go with the numbers, each can have up to 15 characters. Up to ten numbers and names can be stored, total. You can store as many as nine numbers with names into speed dial memory locations you assign (1 through 9). You can also store numbers with names alphabetically in the directory. See Telephone Directory for instructions.

Store a Number/Name in Speed Dial

1. Press PROG on the handset.

2. Press

until the screen displays SPEED DIAL.

3. Press SELECT The screen displays ENTER 1-9.

4. Press the key (1 through 9) for the memory location where you want to store this entry. The screen displays ENTER NAME.

5. Using the chart on the next page, enter up to 15 characters for the name you’re storing with the number. Use

to backspace and make corrections; use

to advance and add a space.

6. When you nish entering the name, press SELECT. The screen displays ENTER NUMBER.

7. Enter the telephone number using the number keys. Use

to backspace and make corrections. After at least one digit has been entered, press REDIAL/PAUSE to store pauses in the dialing sequence, if necessary. Press REDIAL /PAUSE to display the last number dialed.

8. Press SE LEC T to store your entr y. The screen displays D ISTINCT RING? and the current setting.

9. Press or

to change the setting. Choose Y (for yes) if you wish the phone to alert you to

calls from this number by changing to a distinctive ringing pattern after the rst ring. Choose

N for a normal ringing pattern.

10. Press SELECT to conrm your selection. If you chose Y, a D will be displayed with the directory entry.

Speed Dialing

• The entries you stored in speed dial memory will be marked with 01 through 09 in the telephone directory.

• Each handset’s

speed dial entries are independent from the other For example, a speed dial entry stored in HS1 cannot be accessed/dialed by HS2.

• Press OFF at any time to exit memory mode.

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BASIC OPERATION

Press Once Twice 3 Times 4 Times 5 Times 6 Times

A B C 2

D E F 3

G H I 4

J K L 5

M N O 6

P Q R S 7

T U V 8

W X Y Z 9

& ‘ , - . #

• When directory memory is full the screen displays

MEMORY FULL, an error tone sounds, and you cannot store a new number until you delete a record in speed dial memory or the directory.

• If the speed dial location is not empty, your new entry will be stored in place of the old and the

rst entry will be

deleted. Take caution to not save over entries you do not wish to delete from memory.

Speed Dialing

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Basic Operation

BASIC OPERATION

Speed Dialing

Edit a Number/Name in Speed Dial

1. Press and hold the memory location key (1 through 9) of the entry you wish to edit.

2. When the screen displays the entry you want to edit, press SELECT. Then press or

until EDIT ashes.

3. Press SELECT. The screen displays the name and number. The

cursor appears at the end of the name.

4. Use

and the dial pad keys to edit the name. Press SELECT to move on to edit the number. Use

to backspace and make corrections. Press SELECT to move to edit the distinctive ring setting.

5. Press or to change the setting. Press SELECT to save.

Delete a Number/Name in Speed Dial

1. Press and hold the memory location key (1 through 9) of the entry you wish to delete.

2. When the screen displays the entry you want to delete, press SELECT. Then press or

until

ERASE ashes.

3. Press SELECT, the screen displays:

4. Press or

until YES ashes.

5. Press SELECT. You’ll hear a conrmation beep.

Dial a Speed Dial Number

• Press and hold the memory location key (1 through 9) of the entry you wish to dial.

• Press TALK to dial the displayed memory number.

Reassign Locations in Speed Dial

1. Press and hold the memory location key (1 through 9) of the entry you wish to reassign.

2. When the screen displays the entr y you want to reassign, press SELECT. Then press until SPEED ashes.

3. Press SELECT. The screen displays ENTER 1-9.

4. Press the keys (1 through 9) to reassign this entr y into another memory location.

SPEED EDIT ERASE

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SPEED EDIT ERASE

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SPEED EDIT ERASE

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