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Additional Information
ADDITIONAL INFO
1. Produc t that has bee n subjecte d to misuse, acc ident, shippi ng or other physical damag e, improper installation, abnormal o peration or han dling, neglec t, inundati on, fire, water or other
liquid in trusion; or
2. Pro duct that has been d amaged due to re pair, alteration o r modificati on by anyone
other than a n authorized serv ice representat ive of VTech; or
3. Produc t to the extent that the p roblem exper ienced is cau sed by signal co nditions, netwo r
k reliabi lity or cabl e or antenna syste ms; or
4. Pro duct to the extent th at the problem i s caused by use wi th non-VTech electri cal accessorie s; or
5. Produc t whose warranty /quality sticke rs, Product seria l numbers plates or el ectronic se rial numbers h ave been removed, alter ed or rendered illeg ible; or
6. Produc t purchased, u sed, service d, or shipped fo r repair from ou tside the U nited States, or used for commer cial or institu tional purpose s (including b ut not limit ed to Produc ts used for
rental pur poses ); or
7. Pro duct returned wit hout valid proof of pur chase (see 2 below); o r
8. Charges for i nstallatio n or set up, adjustm ent of customer cont rols, and inst allation
or repair of s ystems outsid e the unit.
How do you get warranty service?
• To ob tain warra nty serv ice in the U nited States o f America , call 1-800 -595-9511 for ins tructions re garding wh ere to return the Produc t. Before cal ling for ser vice, plea se check the user’s
manual. A ch eck of the Product c ontrols and fea tures may save you a ser vice call.
• E xcept as provi ded by applic able law, you assum e the r isk of loss or dam age during transit a nd transpor tation and are resp onsible for de livery or han dling charge s incurred in the tra nsport
of Produc t (s) to the servic e location. VTech w ill return repai red or replace d product unde r this limited warr anty to you, transpor tation, deliver y or han dling charge s prepaid. VTech as sumes
no risk for d amage or loss of t he Product in tr ansit.
• If t he Product failu re is not covered by this lim ited warranty, or proof of purc hase does not meet the terms of t his limited warra nty, VTech wi ll notify you and wil l requ est that you author ize the
cost of rep air prior to any furth er repair acti vity. You must pay for the c ost of repair and r eturn shipping co sts for the repai r of Products th at are not covered by this l imited warran ty.
What must you return with the Product to get warranty service?
1. Retu rn the entire or iginal packa ge and content s including t he Product to th e VTech se rvice locatio n along with a descr iption of the ma lfunction or d ifficulty;
2. I nclude “valid pr oof of purchas e” (sales receipt) i dentifying the Pr oduct purchase d (Product model ) and the date of pur chase or rece ipt; and
3. Provide y our name, compl ete and correct mai ling address , and telephon e number.
Other Limitations
• This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties
for this product. The warranty exclusively describes all of VTech’s responsibilities regarding the product. There are no other express warranties. No one is authorized to make modifications to this
limited warranty and you should not rely on any such modification.
State Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the product is fit for ordinary use) are limited to one year from date
of purchase. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
• In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the product, or other
associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
Warranty Statement