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Safe & Sound
Audio baby monitor
User guide
Model: BM1000
For product support
please call: 1 300 369 193
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Congratulations
On purchasing your new VTech product. Before using this
product, please read Important safety instructions on
the next page of this manual.
This manual has all the feature operations and troubleshooting
necessary to install and operate your new VTech product.
Please review this manual thoroughly to ensure proper
installation and operation of this innovative and feature rich
VTech product.
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Important safety instructions
When using your equipment, basic safety precautions should always
be followed to reduce the risk of re, electric shock and injury,
including the following:
Follow all warnings and instructions marked on the product.
Adult setup is required.
This product is intended as an aid. It is not a substitute for
responsible and proper adult supervision and should not be used
as such.
This product is not intended for use as a medical monitor.
Do not use this product near water. For example, do not use
it next to a bath tub, wash bowl, kitchen sink, laundry tub or
swimming pool, or in a wet basement or shower.
CAUTION: Use only the batteries indicated in this manual. There
may be a risk of explosion if a wrong type of battery is used for
the parent unit. Use only the supplied rechargeable battery.
Use only the adapters included with this product. Incorrect
adapter polarity or voltage can seriously damage the product.
Baby unit power adapter: Input 100-240V AC 50/60 Hz; output: 6V
DC 450 mA; Parent unit power adapter: Input 100-240V AC 50/60
Hz; output: 6V DC 450 mA.
The power adapters are intended to be correctly oriented in a
vertical or oor mount position. The prongs are not designed to
hold the plug in place if it is plugged into a ceiling, under-the-table
or cabinet outlet.
Unplug this product from the wall outlet before cleaning. Do not
use liquid or aerosol cleaners. Use a damp cloth for cleaning.
Unplug the power cords before replacing batteries.
Do not cut off the power adapters to replace them with other
plugs, as this causes a hazardous situation.
Do not allow anything to rest on the power cords. Do not install
this product where the cords may be walked on or crimped.
This product should be operated only from the type of power
source indicated on the marking label. If you are not sure of the
type of power supply in your home, consult your dealer or local
power company.
Do not overload wall outlets or use an extension cord.
Do not place this product on an unstable table, shelf, stand or
other unstable surfaces.
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Important safety instructions
This product should not be placed in any area where proper
ventilation is not provided. Slots and openings in the back or
bottom of this product are provided for ventilation. To protect them
from overheating, these openings must not be blocked by placing
the product on a soft surface such as a bed, sofa or rug. This
product should never be placed near or over a radiator or heat
register.
Never push objects of any kind into this product through the slots
because they may touch dangerous voltage points or create a
short circuit. Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this
product, but take it to an authorized service facility. Opening or
removing parts of the product other than specied access doors
may expose you to dangerous voltages or other risks. Incorrect
reassembling can cause electric shock when the product is
subsequently used.
You should test the sound reception every time you turn on the
units or move one of the components.
Periodically examine all components for damage.
Be aware of possible loss of privacy while using public airwaves.
Conversations may be picked up by other nursery monitors,
cordless phones, scanners, etc.
Children should be supervised to ensure that they do not play with
the product.
The product is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety.
SAVE THESE INSTRUCTIONS
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Important safety instructions
Cautions
Use and store the product at a temperature between 10oC and
39oC.
Do not expose the product to extreme cold, heat or direct sunlight.
Do not put the product close to a heating source.
Batteries should not be exposed to excessive heat such as bright
sunshine or re.
Make sure the baby unit(s) and the adapter cord(s) are always out
of reach of the baby, at least 1 metre away from the baby or crib,
to avoid a possible strangulation hazard.
Never place the baby unit(s) inside the baby’s crib or playpen.
Never cover the baby unit(s) or parent unit with anything such as a
towel or a blanket.
Other electronic products may cause interference with your audio
monitor. Try installing your audio monitor as far away from these
electronic devices as possible: wireless routers, radios, cellular
telephones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and cordless telephones.
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Table of contents
Getting started ..............................................................1
Parts checklist .............................................................1
Baby unit installation ...................................................2
Parent unit installation ................................................3
Baby unit overview ......................................................4
Parent unit overview ...................................................5
Parents unit lights ................................................6
Positioning and operating range .................................7
Position the audio monitor ...................................7
Test your audio monitor before use ............................7
Using your baby monitor .............................................8
Power the baby unit on or off ......................................8
Power the parent unit on or off ...................................8
Adjust speaker volume ...............................................8
Appendix .......................................................................9
Troubleshooting ..........................................................9
Customer service & Product warranty ......................12
Technical specications ...........................................14
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1
Getting started
Parts checklist
Check to make sure the package contains the following items.
Save your sales receipt and original packaging in the event
warranty service is necessary.
To purchase replacement batteries or power adapters, please
contact VTech on 1300 369 193.
User guideBaby unit
(BM1000 BU)
Parent unit
(BM1000 PU)
Parent unit
battery
compartment
cover
2 batteries for
parent unit
2 power
adapters
User guide
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Getting Started
Baby unit installation
The baby unit is powered by mains power. To connect the
baby unit to the mains power:
Choose either power adapter that comes with the package.
Insert the DC plug of the power adapter into the DC socket
on the side of the baby unit.
Connect the other end of the power adapter to a suitable
mains power socket.
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Getting Started
Parent unit installation
The package comes with two rechargeable batteries. You can
power up the parent unit by using two rechargeable batteries
or by connecting it to the mains power. However, even if the
parent unit is connected to the mains power, we recommend
you to also install the rechargeble batteries. This guarantees
the continual operation in case of a power outage.
To set up the parent unit:
Remove the battery compartment cover.
Install the supplied rechargeable batteries into the battery
compartment, matching the polarity markings (+ and -).
Replace the battery compartment cover.
Insert the DC plug of the other power adapter into the DC
socket on the side of the parent unit.
Connect the other end of the power adapter to a suitable
mains power socket.
The Charging LED lights up indicating the parent unit is
charging.
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Getting started
Baby unit overview
1 _ Power indicator
On when the baby unit is switched on.
Off when the baby unit is switched off.
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(On/off)
Press and hold to turn on/off the baby unit.
3 _ Microphone
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3
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Getting started
Parent unit overview
1 _ Sensitivity LEDs
2 _ Power Indicator Light
3 _ Low Battery / Charging Indicator Light
4
_
(Volume down)
Press to decrease the speaker volume.
5
_
(On/off)
Press and hold to turn on or off.
6 _ Speakerphone
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(Volume up)
Press to increase the speaker volume.
8 _ Belt Clip
9 _ Battery Compartment Cover
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2
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Getting started
Parent unit overview (continued)
Parents unit lights
3 green lights and 2 red lights indicating the
sound level detected by the baby unit.
Green lights indicate a moderate level of sound
is detected.
Red lights indicate a higher level of sound is
detected.
More lights turn on when the sound level
detected increases.
Off when the parent unit is off.
On in green steadily when the parent unit is on
and is linked to the baby unit.
Flashes in green when there is no link between
the baby unit and parent unit.
On in red steadily when the parent unit is
charging.
Flashes in red when the battery is low.
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Getting Started
Positioning and operating range
Position the audio monitor
Place the parent unit within the operating range of the baby
unit. We recommend the parent unit is at least 1.5 metres
away from the baby unit to avoid audio feedback. If you still
experience audio feedback, move the parent unit and the baby
unit farther apart.
If the signal is poor, try moving the parent and/or the baby
unit to different positions in the rooms.
It is the caregiver’s responsibility to stay close enough to
take care of any eventuality.
Test your audio monitor before use
It is important to test the audio monitor when it is installed
initially, and at regular times thereafter. Test your parent unit
and baby units if they have not been used for a long time or
you suspect they are defective.
To test your audio monitor:
Place the parent unit and the baby unit in the same room
to test the product. Make sure the baby unit is at least 1.5
metres away from the parent unit.
Press and hold on the baby unit until the Power indicator
light turns on.
Press and hold on the parent unit until the Power
indicator turns on steadily. The parent unit plays sound
detected from the baby unit. Your audio monitor is now
ready for use.
If no connection can be established, the Power indicator light
on the parent unit ashes in green.
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Using your baby monitor
Power the baby unit on or off
Press and hold for 2 seconds to turn on the baby unit.
The Power indicator light turns on.
Press and hold for 2 seconds again to turn off the baby
unit. The Power indicator light turns off.
Power the parent unit on or off
Press and hold for 2 seconds to turn on the parent unit.
The Power indicator light turns on.
Press and hold for 2 seconds again to turn off the parent
unit. The Power indicator light turns off.
Adjust speaker volume
There are ve volume levels (Level 1 to Level 5) plus volume
off on parent unit. When adjusting speaker volume, the
sensitivity indicator LED(s) light(s) up briey to indicate the
current volume level. To adjust the speaker volume:
Press to increase and to decrease the volume of the
parent unit.
You will hear two beeps when the volume level has reached
the minimum or maximum level.
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Appendix
Troubleshooting
If you have difculty with your audio monitor, please try the
suggestions below.
My audio monitor does not work at all.
Make sure the baby unit, parent unit and the batteries are installed
and charged correctly. For optimum daily performance, charge the
parent unit when it is not in use.
Make sure the power adapters are securely plugged into the outlet
not controlled by a wall switch.
Make sure the adapter cords are plugged rmly into the baby unit
and parent unit.
Make sure the baby unit and the parent unit are turned on.
The parent unit may be too far away from the baby unit. Move the
parent unit closer to the baby units (but not less than 1.5 metres).
Unplug the electrical power to the baby unit and parent unit. Wait
for approximately 15 seconds, then plug it back in. Turn on the baby
unit and the parent unit. Allow up to one minute for the baby unit
and the parent unit to synchronise.
Charge the batteries in the parent unit for up to 12 hours.
If the parent unit batteries are completely depleted, they may take
up to 30 minutes to charge the parent unit before it can be used for
a short time.
Remove the batteries and then install them again. If that still does
not work, it may be necessary to purchase new batteries.
Large obstructions may impact the reception. Try to relocate the
baby unit, away from large obstructions such as walls and doors.
Other electronic products may cause interference with your audio
monitor. Try installing your audio monitor as far away from these
electronic devices as possible: wireless routers, radios, cellular
telephones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and cordless telephones.
The audio monitor produces high-pitched noise.
The parent unit may be too close to the baby unit. Make sure the
parent unit and the baby unit are at least 1.5 metres away from one
another.
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Appendix
Troubleshooting (continued)
The parent unit plays any sounds from the baby unit and I think
it is too noisy.
You may need to adjust the speaker volume on the parent unit.
The parent unit does not play any sound when there is noise
from the baby unit.
Make sure the parent unit is powered up by connecting it to mains
power or to the rechargeable batteries provided.
Make sure the parent unit is turned on and the speaker volume is
not set to off.
The parent unit may be too far away from the baby unit. Move the
parent unit closer to the baby unit (but not less than 1.5 metres).
If the parent unit is powered by the provided batteries, make sure
there is sufcient charge. Charge the battery in the parent unit for
up to 12 hours.
Large obstructions may impact the reception. Try to relocate the
baby unit, away from large obstructions such as walls and doors.
Remove the batteries and then install it again. Turn on the baby unit
and the parent unit. Allow up to one minute for the parent unit and
the baby unit to synchronise.
Other electronic products may cause interference with your audio
monitor. Try installing your audio monitor as far away from these
electronic devices as possible: wireless routers, radios, cellular
telephones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and cordless telephones.
Battery low at the Parent Unit.
Charge the battery in the parent unit for up to 12 hours.
The volume level of the parent unit may be set too high which
consumes power. Decrease the volume level of the parent unit.
Refer to Adjust speaker volume (p. 8) for volume level settings.
Remove the battery and then install it again. Use it until fully
depleted, then recharge it in the parent unit for up to 12 hours.
If the above measures do not correct the problem, replace the
battery.
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Appendix
Troubleshooting (continued)
The battery does not charge in the parent unit or the parent unit
battery does not accept charge.
Make sure the batteries are installed in the parent unit battery
compartment correctly. The Charging indicator light on the parent
unit should be on when charging.
Remove the battery and then install it again, then charge for up to
12 hours.
If the battery is completely depleted, it may take up to 30 minutes to
charge the parent unit before it can be used for a short time.
Purchase new batteries. Refer to Parent unit battery installation and
Parent unit battery charging.
The parent unit beeps.
Move the parent unit closer to the baby units (but not less than 1.5
metres). The parent unit may be out of range.
The batteries may be running low, Connect the parent unit to the
mains power with the supplied power adaptor for recharging.
The baby unit may be switched off. Press and hold key to switch
on the baby unit.
Common cure for electronic equipment.
If the audio monitor is not responding normally, try the following (in
the order listed):
Disconnect the power to the baby unit and the parent unit.
Remove the batteries in the parent units and then install the
batteries again.
Wait a few minutes before connecting power back to the baby
unit and the parent unit.
Turn on the baby unit and the parent unit.
Wait for the parent unit to synchronise with the baby unit.
Allow up to one minute for this to take place.
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Appendix
Customer service & Product warranty
IMPORTANT
Please retain this booklet with your sales receipt as proof of the date
of purchase.
Customer Service
If you require assistance in operating this product, please call the
TecHelp Information Line on 1300 369 193 or contact VTech by e-mail
at: tcpsupport_au@vtech.com.
Voluntary Product Warranty
In addition to your Statutory Rights and subject to the conditions
below, VTech warrants that this product will be free from any defect in
materials or workmanship under conditions of normal use for a period
of 24 months from date of purchase.
VTech does not warrant that the product will be free from defects
if defects are caused by an accident, misuse, abuse, improper
installation or operation, vermin infestations, lack of reasonable care,
unauthorised modication, loss of parts, tampering or attempted
repair by a person not authorised by VTech; or where the product has
been damaged by lightning or a mains power surge.
To make a claim under this Voluntary Product Warranty you must
call the TecHelp Information Line on 1300 369 193 or contact VTech
by e-mail at: tcpsupport_au@vtech.com where a Customer Service
Representative will inform you of the product return process. You will
need to ensure that:
You provide proof of purchase;
Your product is suitably packaged (original packaging is not
required); and
You have included all components from the original purchase.
For your records
Date of purchase:
______________________________
Place of purchase:
_______________________________
Serial number:
_______________________________
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Appendix
Customer service & Product warranty
For Voluntary Product Warranty purposes proof of purchase is
required, so please keep your receipt.
The benets conferred by this Voluntary Product Warranty are in
addition to other rights and remedies that are available to you under
law, which cannot be excluded. The processes for this Voluntary
Product Warranty in no way limit your rights which arise as a result of
your Statutory Rights.
This Voluntary Product Warranty is given by:
VTech Telecommunications (Australia) Pty Ltd ABN 70 136 672 627
Address: 24 Gilby Road, Mount Waverley 3149
IMPORTANT NOTE: THIS IS NOT A PRODUCT RETURN OR
SERVICE ADDRESS – PLEASE CONTACT TECHELP BY PHONE
OR EMAIL FOR PRODUCT AND WARRANTY SUPPORT. NO
LIABILITY WILL BE ACCEPTED BY VTECH FOR PRODUCTS
RETURNED TO THIS ADDRESS UNDER THIS VOLUNTARY
PRODUCT WARRANTY.
Phone number: 1300 369 193
Email address: tcpsupport_au@vtech.com
Statutory Rights
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
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Appendix
Technical specications
No. of channels: 120
Frequency: 1881.792 - 1897.344 MHz
Power supply Use only adaptor listed below:
Electrical power:
Baby unit: Ten Pao - S004LS0600045
Input: 100 - 240VAC 50/60Hz 150mA
Output: 6VDC 450mA
Parent unit: Ten Pao - S004LS0600045
Input: 100 - 240VAC 50/60Hz 150mA
Output 6VDC 450mA
Use only battery listed below:
Battery Information:
Parent unit: GPI - VTHC043C00,
2 x 1.2V AAA size 400mAh NiMH
CORUN - Ni-MHAAAJ400,
2 x 1.2V AAA size 400mAh NiMH
Transmitting
power:
Max. 250mW
Operating
temperature:
10°C to 39°C
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VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Copyright © 2012 for VTECH TELECOMMUNICATIONS LTD.
All rights reserved. Printed in China.
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