Vtech QW5872 User Manual

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Table of contents

Getting started . . . . . . . . . . . . . . . . . . . . . 3

Before you begin . . . . . . . . . . . . . . . . . . . . . 3

Parts checklist. . . . . . . . . . . . . . . . . . . . . 3

Installation . . . . . . . . . . . . . . . . . . . . . . . . 4

Choose location . . . . . . . . . . . . . . . . . . . . 4

Install handset battery. . . . . . . . . . . . . . . . . 4

Power guard/spare battery charger feature . . . . . . 5

Table/desk installation . . . . . . . . . . . . . . . . 6

Wall mounting . . . . . . . . . . . . . . . . . . . . . 7

Charge the handset battery . . . . . . . . . . . . . . 7

Check for dial tone . . . . . . . . . . . . . . . . . . 8

Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . 8

Registration . . . . . . . . . . . . . . . . . . . . . . . 9

Re-register existing handsets to a new base . . . . . 9

De-register all system handsets . . . . . . . . . . . 9

Basic operation . . . . . . . . . . . . . . . . . . . . 10

Handset and base indicators. . . . . . . . . . . . . . 10

Handset display . . . . . . . . . . . . . . . . . . . 10

Base display . . . . . . . . . . . . . . . . . . . . 11

Handset layout . . . . . . . . . . . . . . . . . . . 12

Base unit layout . . . . . . . . . . . . . . . . . . . 13

Telephone operation . . . . . . . . . . . . . . . . . . 14

Making calls . . . . . . . . . . . . . . . . . . . . . 14

Answering calls . . . . . . . . . . . . . . . . . . . 14

Flash function . . . . . . . . . . . . . . . . . . . . 15

Redial . . . . . . . . . . . . . . . . . . . . . . . . 15

Mute . . . . . . . . . . . . . . . . . . . . . . . . . 15

Conference call . . . . . . . . . . . . . . . . . . . 15

Volume . . . . . . . . . . . . . . . . . . . . . . . 15

Transferring calls . . . . . . . . . . . . . . . . . . 16

Intercom call. . . . . . . . . . . . . . . . . . . . . 16

Call forward . . . . . . . . . . . . . . . . . . . . . 17

Handset locator . . . . . . . . . . . . . . . . . . . 18

Headset . . . . . . . . . . . . . . . . . . . . . . . 18

Operating range . . . . . . . . . . . . . . . . . . . 19

Handset display screen messages . . . . . . . . . 20

Base display screen messages . . . . . . . . . . . 22

Telephone settings . . . . . . . . . . . . . . . . . . . 23

Ringer volume. . . . . . . . . . . . . . . . . . . . 23

Ringer tone . . . . . . . . . . . . . . . . . . . . . 23

Key tone . . . . . . . . . . . . . . . . . . . . . . . . 24

Language. . . . . . . . . . . . . . . . . . . . . . . . 24

Dial type . . . . . . . . . . . . . . . . . . . . . . . . 24

Directory . . . . . . . . . . . . . . . . . . . . . . . . 25

Storing a new entry . . . . . . . . . . . . . . . . . 25

Review/dial from the phonebook . . . . . . . . . . 26

Edit a phonebook entry . . . . . . . . . . . . . . . 27

Delete a phonebook entry. . . . . . . . . . . . . . 27

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 28

Shared call log . . . . . . . . . . . . . . . . . . . . . 28

About call history (caller ID) . . . . . . . . . . . . . 29

Review call history . . . . . . . . . . . . . . . . . 29

Delete records from call history . . . . . . . . . . . 29

Dial a displayed number . . . . . . . . . . . . . . 29

Store a call history record in the directory . . . . . 30

Table of contents

Voicemail . . . . . . . . . . . . . . . . . . . . . . . 31

Access voicemail . . . . . . . . . . . . . . . . . . 31

Clear voicemail . . . . . . . . . . . . . . . . . . . 31

Program the voicemail access keys. . . . . . . . . 31

Program password . . . . . . . . . . . . . . . . . 32

Program the VOICEMAIL key . . . . . . . . . . . . 32

Program the PLAY key . . . . . . . . . . . . . . . 32

Program the SKIP key . . . . . . . . . . . . . . . 33

Program the ERASE key . . . . . . . . . . . . . . 33

Reset all codes . . . . . . . . . . . . . . . . . . . 33

Custom pay-per-use (PPU) features . . . . . . . . . . 34

PPU keys on base . . . . . . . . . . . . . . . . . 34

PPU keys on handset . . . . . . . . . . . . . . . . 34

Change PPU key setting . . . . . . . . . . . . . . 35

Change auto call back number . . . . . . . . . . . 35

Change 3-way calling number . . . . . . . . . . . 36

Change repeat dialing number . . . . . . . . . . . 36

Reset all codes . . . . . . . . . . . . . . . . . . . 36

Batteries . . . . . . . . . . . . . . . . . . . . . . . . 37

Battery care and maintenance . . . . . . . . . . . 37

Replacing the handset battery . . . . . . . . . . . 37

Additional information . . . . . . . . . . . . . . . . 38

Troubleshooting . . . . . . . . . . . . . . . . . . . . 38

Maintenance . . . . . . . . . . . . . . . . . . . . . . 45

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 45

Important safety instructions . . . . . . . . . . . . . . 46

FCC, ACTA and IC regulations . . . . . . . . . . . . 47

Technical Specications . . . . . . . . . . . . . . . . 49

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Before you begin

Parts Checklist

1. Handset

2. Base unit

3. Batter y

4. Telephone line cord

5. Belt clip

6. Base wall mounting bracket

7. AC power adaptor

8. User’s manual

Getting started

• Important! Before using this

te lep hon e, you mus t r e a d t he important safety in s tr u ct i on s on page 46.

Base unit

Handset

Battery

AC power adaptor

Telephone line cord

Belt clip

Base wall mounting

bracket

User’s manual

Installation

Choose location

For maximum perform anc e of your cordless telephone system:

1. Choose a central location for your base unit.

2. Ins ta l l you r b ase u ni t a nd extension handsets away from electronic equipment, suc h as personal computers, television sets and microwave ovens.

3. In loc ations wh er e the re are mul tiple co rdles s telepho nes, separate base units as much as possible.

4. Install your telephone equipment away fro m hea t sou rc es and sunlight.

5. Avoid excessive moisture, dust or extreme cold.

Install handset battery

a) Align the two holes in the plug with

the socket pins, then snap the plug into place.

b) Place the battery in the compartment.

c) Replace cover by sliding it up into

place.

d) Place the handset in its base when

not in use to ensure maximum daily performance.

Installation

Power guard/spare battery charger feature

Your phone can use the spare battery in the base unit to provide operational backup in the event of a power failure. With a fully charged battery in the spare battery charger, you will still be able to place and receive calls from the handset for up to 1.5 hours.

The spare battery can also be used to replace a drained handset battery, ensuring uninterrupted use. A spare battery can be purchased from most retail stores that carry electronic equipment.

1. Open the spare battery compartment by pressing the lever on the cover as shown below in diagram one. Then pull the compartment cover up, as shown in diagram two.

2. Align the two holes in the plug with the socket pins, then snap the plug into place. Place the battery in the charger as shown in the diagram below.

3. Replace the spare battery compartment cover. The spare battery takes 16 hours to fully charge a drained battery.

• When using the phone during power backup mode, audio quality may be compromised due to reduced power availability.

CAUTION: To reduce

the risk of re or injury,

read and follow these instructions:

1. Use only the battery supplied, or equivalent.

2. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.

3. Exercise care in handling battery in order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.

Getting started

• Install the base unit away from electronic equipment such as personal computers, telev ision sets or microwave ovens. Av o id e xce s siv e heat, cold, dust or moisture.

Installation

Table/desk installation

Connect the power cord. charging the battery for at least 16 hours, connect the telephone line cord.

After

Modular

telephone jack

Standard electrical outlet

Installation

Wall mounting

Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional.

1. Plug the adapter into an electrical outlet, and the connector to the bottom of the base unit.

2. Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to the wall jack.

3. Line up the tabs on the wall mount adapters with the holes at the bottom of the base unit. Snap the

wall mount bracket rmly in place.

4. Mount the base unit on the wall. Position the base unit so the mounting studs will t into the holes

on the wall mount bracket. Slide base unit down on the mounting studs until it locks into place

Charge the handset battery

Place the handset in the base. Be sure to charge the battery for at least 16 hours before using your phone.

Getting started

• Install the base unit away from electronic

equipment such as

personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

Installation

Check for dial tone

After the batteries are charged, pick up the handset and press ON; you should hear a dial tone. If you

do not, try this phone in another phone jack.

Belt Clip (optional)

NOTE:

• Your phone contains an internal noise lter (for DSL subscribers). This means, If you subscribe to DSL

service, you shouldn’t experience interference or noise when using your phone due to your DSL service.

Registration

Your phone can operate up to four handsets. To order additional handsets call the supplier.

1. After charging the battery, the screen will display:

2. On the base unit, press MENU/SEL, then scroll to DISPLAY BASE ID, press MENU/SEL.

3. Enter the 15 digit base unit ID code, If you make a mistake, press the DELETE/MUTE key to backspace (delete characters), then enter the correct information.

4. Press MENU/SELECT to complete the registration process.

5. Once a valid base ID code has been entered, the display will blank for a second or two, and then show:

6. If the base accepts the new handset, after several seconds the new handset will show:

Where X is the new handset number assigned, sequentially, by the base.

Re-register existing handsets to a new base

1. Install your new base unit, the handset(s) will display SEARCHING…,

press and hold the MENU/SELECT button for two seconds.

2. The handset will display:

3. Follow steps 2 through 6 in Registration above.

De-register all system handsets

1. With the phone in idle, press *883244# on the base.

2. Then press MENU/SEL, IN USE and CHARGE, the POWER LED will

illuminate briey before returning to idle.

3. This will erase all handsets registered to the base. The handsets will now prompt you to:

4. Re-register the handset(s) to base by following steps 2 through 6 in Registration above.

ENTER BASE ID

###############

SEARCHING...

HANDSET X

ENTER BASE ID

###############

ENTER BASE ID

###############

Getting started

• The 15-digit base ID code may contain numbers and characters, including 0 through 9 and *. Make sure you enter all 15 digits.

• If you do not enter the correct digit sequence, you will hear an error tone. Press DELETE/MUTE key to backspace to erase a character(s) and carefully re-enter the base ID code.

• De-registering all system handsets will prevent any handset from placing calls until the handset is re-register to the base.

Handset and base indicators

Handset display

Icon Description

MUTE Turns on when the microphone is muted.

NEW Turns on when there are new call log entries.

Turns on when the ringer is muted.

Low battery indicator and charging indicator.

LED is on when in handsfree mode.

VOICEMAIL On when new voicemail is detected. Service must be subscribed through your

local telephone company.

Handset and base indicators

Base display

Icon Description

MUTE • MUTE turns on when the microphone is muted.

• LED is on when microphone is muted

NEW Turns on when there are new call log entries.

Turns on when the ringer is muted.

Displays when spare battery is charging in the base unit.

IN USE On when the phone is off hook.

CHARGE On when the handset is charging in the base.

VOICEMAIL On when new voicemail is detected. Service must be subscribed through

your local telephone company.

LED is on when base speakerphone is in use.

SPARE BATT • LED ashes when the base is operating on spare battery power.

• LED is on when a spare battery is charging and the power adapter is plugged into the base.

• In the event of a power failure, if a spare battery is charging in the base, the base will go into backup mode and use the spare battery for power.

Basic operation

Handset layout

1. Antenna

2. CID

3. Redial/pause

4. On/ash

5. Dialing key (0 - 9, *, #)

6. Voicemail

7. Play

8. Skip

9. Menu/select

10.

11. Speaker

12. Mute/delete

13. Off/clear

14. Billed services

15. Intercom

16. Erase X

Base unit layout

1. Intercom

2. In use

3. Spare battery compartment

4. Charge

5. Microphone

6. Auto call back

7. 3-way calling

8. Repeat dialing

9. Number keys

10. Speaker

11. Mute

12. Flash

13. Redial/pause

14. Caller ID

15. Exit

16. Delete

17. Phonebook

18. Menu/select

19. Skip

20. Volume

21. Erase

22. Voicemail

23. Play

Basic operation

Telephone operation

Making calls

From the handset:

Press ON (or, SPEAKER ( ) to use the handset speakerphone feature). Dial the phone number.

-OR-

Dial the phone number rst; then press ON or SPEAKER ( ). As you are entering numbers, press DELETE/MUTE or OFF/CLEAR to backspace and make corrections, or press and hold PAUSE to enter a 3 second dialing pause. Press OFF to end your call.

From the base unit

• Press SPEAKER ( ). Dial the phone number.

-OR-

Enter the phone number rst; then press SPEAKER ( ) As you are entering numbers, press DELETE or EXIT to backspace and make corrections, or press and hold PAUSE to enter a three second dialing pause.

• Press SPEAKER ( ) to end your call.

Answering calls

From the handset

• Press ON, SPEAKER or any of the number keys.

• Press OFF to end your call.

From the base unit

• Press SPEAKER ( ) or any of the dialing keys (0-9, *, #).

• Press SPEAKER ( ) to end your call.

Telephone operation

Flash function

You can use your phone with services such as call waiting. When you receive a call waiting signal, simply press the FLASH key to switch to the new call. Press FLASH again to switch back to the original call.

Redial

• Press REDIAL to display the last telephone number dialed from the handset or base unit (up to 32

digits). Use or to scroll through the ve previously dialed numbers.

When the beginning or the end of the redial list is reached, a double beep will sound.

• When the desired number is reached, press ON or SPEAKER ( ) to dial.

• Press DELETE/MUTE on the handset (or DELETE on the base) to delete the number from the redial memory.

• Press OFF/CLEAR on the handset (or EXIT on the base) to exit the redial review list.

Mute

• During an active call, press the MUTE key on handset or base unit to disable the microphone. The screen will display:

• Press MUTE again to return to normal two way conversation.

MICROPHONE ON will display briey.

Conference call

Your phone is capable of supporting conference calls between system handsets or base. It is possible to establish a conference between any two handsets (or a handset and the base) and the external line. If a handset or base already has a connection to the external line, and any other handset or base goes off-hook, a conference is immediately established. The handsets will show:

Volume

Press the VOLUME button on the handset or press the VOLUME button on the base to adjust listening volume. Each button press raises or lowers volume by one level. When you change the volume level, the new setting is saved. The new volume level will be applied each time you use the handset, speakerphone or headset.

PHONE 00:00:25 MICROPHONE MUTED

MUTE

PHONE 00:00:25

• Use FLASH to access other phone company subscriber services, as described by your provider.

• To end a conference call, press OFF at he handset or on the base. The conference call will not be terminated until all handsets or base unit have disconnected from the call.

Basic operation

• If the returned call is not answered within 30 seconds, the external call

will end

automatically.

• While in transfer mode (before releasing the call) you may toggle back and forth between the external call (the display will show OUTSIDE) and the intercom call (the display will show INTERCOM) by pressing the

INTERCOM key.

Telephone operation

Transferring calls

You can transfer calls between the base and any handsets registered to it. While you are on an external call, Using Transfer allows you to speak to the person who answers at the base or handset you are calling before releasing the external call to them.

• Press INTERCOM key on the handset or base, it will display:

• Select the number of the handset to which the call is to be transferred 1-4 or 0 for base. For example if you intercom handset 2 the display will show:

• Press ON, SPEAKER or INTERCOM on the handset or base being called to answer the intercom call. You may now discuss the external call with the person who answered the other handset or base.

• On the handset, press the OFF key to transfer the external call to the other handset or base. (If transferring from the base, press SPEAKER to transfer.)

Intercom call

You can intercom between the base and any handsets registered to it.

• From the idle (off) mode, press INTERCOM. The handset will

display:

• Select a number of the handset to be called (1-4 or 0 for base).

For example if you intercom the base the display will show:

TRANSFER TO:

CALLING

HANDSET 2

HANDSET 1

IS CALLING

CALL TRANSFERRED

INTERCOM TO:

CALLING

BASE

Telephone operation

• Press INTERCOM, ON or SPEAKER ( ) on the handset (or base)

to answer the intercom call. The screens will display:

• Press INTERCOM, OFF/CLEAR on the handset (or EXIT on the base)

to end the call

If the handset/base you are attempting to intercom is out of range, or on an external call, the display will show:

INTERCOM

UNABLE TO CALL

TRY AGAIN

Call forward

You can forward calls between the base and any handsets registered to it.

• A handset on an external call can forward it to any other handset or base.

• Press and hold the INTERCOM key on the handset, it will display:

• Enter the handset number you wish to forward to or 0 for base.

The handset will display:

• At the handset or base press ON, SPEAKER or any of the dialing

keys (0-9, *, #) to answer the call.

If the handset or base being called does not respond in about one minute, the external call will be returned to originating handset or base and the display will show:

FORWARD TO:

CALL FORWARD

Basic operation

CALL BACK

Telephone operation

Handset locator

• From the idle (off) mode, press MENU/SEL on the base unit, then

use or key to scroll to HANDSET LOCATOR.

• Press MENU/SEL, display will show:

• To end the page, press ON, SPEAKER, or any dial pad key (0-9,*,#) on the handset, or press

MENU/SEL or EXIT on the base.

> HANDSET LOCATOR DISPLAY BASE ID

PAGING

ALL HANDSETS

Headset

You can use this telephone handsfree when you install a compatible

2.5 mm headset, purchased separately.

Plug the headset into the jack located on the side of the handset (under the small rubber ap). Do not force the connection, but make sure the plug ts securely.

Telephone operation

Operating range

This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). This handset and base can only communicate over a certain distance. The range

may be affected by the weather or the construction of your home or ofce.

If you receive a call while you are out of range, the handset might not ring or if it does ring, the call might not connect when you press ON. Move closer to the base, then press ON to answer the call.

If you move out of range during a phone conversation, you might hear noise or interference, or you may lose the call. To improve reception, move closer to the base.

If you move out of range while on a call and the call is lost, your line may remain busy. To hang up properly, walk back into range, periodically pressing OFF.

Basic operation

Telephone operation

Handset display screen messages

Screen displays: When:

PHONE

ENDED

NO ENTRIES

LIST FULL

MICROPHONE MUTED

SPEAKER

LOW BATTERY

INCOMING CALL

NEW VOICE MAIL

X NEW CALLS

SEARCHING...

BASE IS PAGING

BASE IS CALLING

CALLING HANDSET X

The handset is in use.

The handset is on hook.

You are accessing an empty directory or call log.

You are saving to a full directory.

The call is on mute.

The handset speakerphone is in use.

The battery needs to be recharged.

There is a call coming in.

There are new voicemail messages.

There are new calls in the CID log.

The handset has lost communication with the base.

The base is paging handset(s).

The base is calling.

Calling another handset.

Telephone operation

Handset display screen messages

Screen displays: When:

CALLING BASE

HANDSET X IS CALLING

LINE IN USE

NO LINE

ALREADY SAVED

SAVED

WARNING CHECK BATTERY!

PLACE IN CHARGER

CHARGING

Calling the base.

Other handset is calling.

An extension phone is in use.

There is no telephone line connected.

The telephone number you have entered is already stored in the directory.

Your operation is successful.

• The battery is not installed properly in the handset.

• The battery needs to be replaced. OR

• An incorrect battery has been installed by mistake.

The battery is very low. The handset should be placed in the base unit or charger.

A handset with a low battery has been placed in the base unit or charger.

Basic operation

Telephone operation

Base display screen messages

Screen displays: When:

SPEAKER

ENDED

NO ENTRIES

LIST FULL

MICROPHONE MUTED

INCOMING CALL

PAGING ALL HANDSETS

CALLING HANDSET X

LINE IN USE

NO LINE

ALREADY SAVED

NEW VOICE MAIL

X NEW CALLS

HANDSET X CALLING

SAVED

The speakerphone is in use.

The speakerphone is on hook.

You are accessing an empty directory or call log.

The directory is full, no new data can be saved.

The call is on mute.

There is a call come in.

The base is paging handset(s)

Calling a handset.

An extension phone is in use.

There is no telephone line connected

The telephone number you have entered is already stored in the directory.

There are new voicemail messages.

There are new calls in the CID log

One of the cordless handsets is calling.

Your operation is successful.

Telephone settings

Ringer volume

• From the idle (off) mode, press MENU/SELECT on the handset

(or MENU/SEL on the base) then the or key to RINGER VOLUME.

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

The current ringer volume will be shown:

• Press the

volume. The current ring tone is played. At the lowest setting, display will show:

The handset or base will not ring when a call comes in if ringer volume

is set to the lowest setting.

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

Ringer tone

• From the idle (off) mode, press MENU/SELECT on the handset (or

MENU/SEL on the base) then the or keys to RINGER TONE.

• Press MENU/SELECT on the handset (or MENU/SEL on the

base).

• Press the

tones. The screen will show:

• Press MENU/SELECT on the handset (or MENU/SEL on the

base).

keys or enter a digit (0 through 6) to the desired

keys (or enter a digit 0 through 9) to sample the ring

> RINGER VOLUME

RINGER TONE

RINGER VOLUME

> RINGER TONE KEY TONE

RINGER TONE 1

• Settings for the handset and the base must be programmed separately. For example, when you set the ringer volume for the handset, it will not automatically set in the base.

Basic operation

Telephone settings

•

When the p hone is s et fo r pu l se dia l mod e , it i s possible to switch to temporary tone mo d e duri ng a n ong o ing c a ll b y pressing *. Once pressed, tone will be used for rest of the call. After you hang up, the phone will return to pulse dialing for the next call.

Key tone (preset to on)

• From the idle (off) mode, press MENU/SELECT on the handset

(or MENU/SEL on the base) then the or keys to select KEY TONE.

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

The current setting will be shown. Use the or keys to scroll to ON or OFF. When set to on, the handset will emit a beep whenever a key is pressed.

• When the desired option is shown, press MENU/SELECT on the

handset (or MENU/SEL on the base).

Language (preset to English)

• From the idle (off) mode, press MENU/SELECT on the handset (or

MENU/SEL on the base) then the or keys to LANGUAGE.

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

Press the or keys to scroll from English to Francais or Espanol.

• Pres s MENU /SELECT on t he han dset ( or MEN U/SEL on t he

base).

Dial type (preset to tone)

• From the idle (off) mode, press MENU/SELECT on the handset (or

MENU/SEL on the base) then or keys to DIAL TYPE.

• Press MENU/SELECT on the handset (or MENU/SEL on the base)

then use or keys to scroll from TONE to PULSE.

• Pres s ME NU/SELECT on the handset (or MENU /S EL o n th e

base).

> KEY TONE LANGUAGE

KEY TONE ON

> LANGUAGE CLR VOICE MAIL

LANGUAGE ENGLISH

> DIAL TYPE PHONEBOOK

DIAL TYPE TONE

Directory

• Scroll through the phonebook entries using the

rst character of the name to be searched (using the digit keys) and

continue navigating using the or keys as scroll keys, until you reach the entry to be dialed.

• Press ON or SPEAKER ( ), to dial the number.

Edit a phonebook entry

• Follow the rst two steps in Review/dial from the phonebook (page

26) to reach the entry to be edited.

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

• Press DELETE/MUTE on the handset (or DELETE on the base) to backspace then enter the correct

number. Press and hold PAUSE to add pauses if necessary. You can also press REDIAL, then the

keys to scroll to the previously dialed number from redial list

you want to store in the phonebook. Press MENU/SELECT on the handset (or MENU/SEL on the base).

• Press MENU/SELE CT o n the hand set (or ME NU/SEL on the

base).

• You are now prompted to EDIT NAME. Press DELETE/MUTE on

the handset (or DELETE on the base) to backspace, then use the dialing keys to enter the correct name (see page 26). Use the

keys to move the cursor.

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

A conrmation tone will sound.

Delete a phonebook entry

• Follow the rst two steps in Review/dial from the phonebook.

• Press DELETE/MUTE on the handset (or DELETE on the base).

A conrmation tone will sound.

• The handset or base will then move to the next entry if any.

and keys or enter

and

Andrew Smith 555-123-4567

PHONE 00:00:10

Andrew Smith

Andrew Smith 555-123-4567

EDIT NAME Andrew

Andrew Smith 555-123-4567

• When reviewing the phonebook, the second line of the display will show the phone number, up to 16 digits. For numbers longer than 16 digits, only

the rst 13 digits

will be shown. Press * or # to scroll the phone number to see the additional digits.

If there are no

• entries in the phonebook, when it is accessed, NO ENTRIES will display.

Basic operation

Caller ID

Caller’s name

Andrew Smith

555-123-4567

NEW 6/15 10:15PM

Caller’s telephone number

Date of call

Shared call log

The caller ID log is stored in the base, and is shared by the system handsets. Changes made at the base or

a handset will be reected in all handsets and the base.

If the number of an incoming call matches an entry in your directory, the name will display exactly how you’ve entered it in the phonebook. For example, if Christine Smith calls, her name will appear as Chris if that is how you entered it into the phonebook.

Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone service provider. Caller ID with call waiting lets you see who’s calling before you answer the phone, even when you’re on another call. You may need to change your phone service to use this feature. Contact your service provider if:

• You have both caller ID and call waiting, but as separate services (you may need combined service)

• You have only caller ID service, or only caller waiting service.

• You don’t subscribe to any caller ID or call waiting services.

You can use this product with regular caller ID service, and you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service. There are fees for caller ID services, and they may not be available in all areas. This product can provide information only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

Time of call

Caller ID

About call history (caller ID)

Your phone can store up to 50 calls in its caller ID memory. When the memory is full, the oldest call will be deleted to make room for new incoming call information. For each call that comes in, the screen

displays the following information between the rst and second rings:

• Your caller’s name (15 letters are sent by your telephone company).

• The caller’s area code and telephone number.

• The time and date of the call.

Review call history

1. Press (CID) to view call history.

2. Use and to scroll through records in call history.

Delete records from call history

Delete a specic call:

1. Locate the record you want to delete from call history.

2. Press DELETE/MUTE on the handset (or DELETE on the base). You’ll hear a conrmation beep.

Delete all calls:

1. With the handset in call log mode, press and hold DELETE/MUTE on the handset (or DELETE on the base). The screen displays:

2. Press MENU/SELECT on the handset (or MENU/SEL on the base).

You’ll hear a conrmation beep.

Dial a displayed number

1. Locate the record in call history that you want to dial.

2. If you wish to change how the number is dialed, press #. The screen displays alternate dialing sequences available for this call.

When the number is correctly displayed for dialing, press ON or SPEAKER.

Andrew Smith 555-123-4567

NEW 6/15 10:15PM

DELETE ALL

CALLS?

• If you answer a call before the caller ID information appears on the screen, it will not be in the call history.

Basic operation

• Press OFF/CLEAR on the handset(s) (or EXIT on the base) at any time to

exit call history.

• If both the name and number are not provided, UNABLE TO SAVE will be displayed.

Caller ID

Store a call history record in the directory

1. Locate the record in the call history you want to store in the directory.

2. If you wish to change how the number is stored, press #. The screen displays alternate dialing sequences available for this call.

3. Press MENU/SELECT on the handset (or MENU/SEL on the base), You’ll hear a conrmation beep.

Screen displays: When:

PRIVATE NUMBER

UNKNOWN NUMBER

The other party is blocking name and/or number information.

Your phone company is unable to receive information about this caller’s name and/or number.

Voicemail

Access voicemail

When a voicemail is detected, VOICEMAIL key will be illuminated and NEW VOICEMAIL will display on the handset and base.

Once your voicemail access number and password are programmed into your phone, you can quickly retrieve voicemail messages by pressing the VOICEMAIL key on the handset or base.

When retrieving voicemail messages, you can use the dedicated PLAY, SKIP and ERASE keys on the handset or base to access play, skip and erase messages functions.

Clear voicemail

If you wish to manually turn off the voicemail indications on the handset and base, follow the below steps: From the idle mode, press MENU/SELECT on the handset (or MENU/SEL on the base), then the or

keys to CLR VOICEMAIL. Press MENU/SELECT on the handset (or MENU/SEL on the base), the screen will display TURN INDICATOR OFF? Press MENU/SELECT on the handset (or MENU/SEL on the base).

Program the voicemail access keys Your phone is factory programmed with the appropriate key sequences for PLAY, SKIP, ERASE and VOICEMAIL keys. If the default programming for these or password do not work with your voicemail

system, you can reprogram them.

From the idle mode, press MENU/SELECT on the handset (or MENU/SEL on the base), use or

to scroll to FEATURE CODES, then press MENU/SELECT on the handset (or MENU/SEL on the base). With VOICEMAIL SETUP displayed, press MENU/SELECT on the handset (or MENU/SEL on the base). Use or to scroll to your desired option, then press MENU/SELECT on the handset (or MENU/SEL on the base).

You can access the following options: ACCESS NUMBER PASSWORD PLAY SKIP ERASE RESET ALL CODES

• In order to use these features, you must subsc ribe to and activate voicemail ser v ice t h rou g h your local telephone company.

• When one handset is acces si ng the voicemail setup, the ot he r handset(s) cannot access it at the same time. If this is attempted,

NOT AVAILABLE AT THIS TIME will

be displayed.

Basic operation

Voicemail

Program password

You need to program a password to access your voicemail. First, you must activate and dene your

voicemail password with the voicemail service provided by your local telephone company. Once you

have dened your password, you can then program it into the phone.

Use or to scroll to PASSWORD, then press MENU/SELECT on the handset (or MENU/SEL on the base) to choose it. You will see the following display:

Use the number keys to enter the password number provided by your local telephone company. To enter pauses, press and hold PAUSE. Press DELETE/MUTE on the handset (or DELETE on the base) to erase numbers if you make a mistake. When nished press MENU/SELECT on the handset (or MENU/SEL on the base).

Program the VOICEMAIL key

The default voicemail access number is *98. If this does not match the number provided by your local telephone company, you will need to edit the number.

Use or to scroll to ACCESS NUMBER, then press MENU/SELECT on the handset (or MENU/SEL on the base). You see the following display:

Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new voicemail access number provided by your local telephone company. To enter pauses, press and hold PAUSE. When nished press MENU/SELECT on the handset (or MENU/SEL on the base).

Program the PLAY key

The default PLAY key number is 1. If this does not match the number provided by your local telephone company, you will need to edit the number. Use or to scroll to PLAY, then press MENU/SELECT on the handset (or MENU/SEL on the base). The display will show:

PASSWORD

ACCESS NUMBER

*98_

PLAY

Voicemail

Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new number provided by your local telephone company. To enter pauses, press and hold PAUSE. When nished press MENU/SELECT on the handset (or MENU/SEL on the base).

Program the SKIP key

The default SKIP key number is #. If this does not match the number provided by your local telephone company, you will need to edit the number. Use or to scroll to SKIP, then press MENU/SELECT on the handset (or MENU/SEL on the base). You see the following display:

Program the ERASE key

The default ERASE key number is 3. If this does not match the number provided by your local telephone company, you will need to edit the number. Use or to scroll to ERASE, then press MENU/SELECT on the handset (or MENU/SEL on the base). You see the following display:

Reset all codes

You can reset all voicemail codes to their default values. Use to scroll to RESET ALL CODES, then press MENU/SELECT on the handset (or MENU/SEL on the base). You see the following display:

Press MENU/SELECT on the handset (or MENU/SEL on the base).

SKIP

ERASE

RESET

CODES?

Basic operation

• Your local telephone c o m p a n y m a y provide a monthly subscription to an individ ua l ser vi ce or a pac kag e of services which gives you unlimited usage for a small monthly fee.

Custom pay-per-use (PPU) features

PPU keys on base

You can use the dedicated keys on the base unit to access below functions.

Auto call back dials the last party who called you, whether or not you answered the call. A charge is added to your phone bill each time you use this feature.

3-way calling allows you to talk with two separate parties from a single line. To use this feature, follow these steps:

1. Call your rst party, after the party answers,

2. Press 3-WAY CALLING. Wait for dial tone.

3. Call your second party, after the call is answered,

4. Press 3-WAY CALLING again. A charge is added to your phone bill each time this service is used.

Repeat dialing repeatedly dials the last number you called, over a time interval determined by your local phone company. This is useful in reaching a party whose line is busy. A charge is added to your phone bill each time this service is used.

PPU keys on handset

To access PPU features on the handsets:

• Press ON.

• Press BILLED SERVICES key, then use the

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

keys to scroll to your desired option.

Custom pay-per-use (PPU) features

Change PPU key setting

Your phone is factory programmed with the PPU keys, you can reprogram the codes to the numbers provided by your local telephone company.

From the idle mode, press MENU/SELECT on the handset (or MENU/SEL on the base), use or to scroll to FEATURE CODES, then press MENU/SELECT on the handset (or MENU/SEL on the base). Press or to scroll to BILLED SERVICES, then press MENU/SELECT on the handset (or MENU/SEL on the base). Use or to scroll to your desired option, then press MENU/SELECT on the handset (or MENU/SEL on the base).

You can access the following options:

AUTO CALLBACK 3-WAY CALLING REPEAT DIALING RESET ALL CODES

Change auto call back number

The default AUTO CALLBACK number is *69. If this does not match the number provided by your local telephone company, you will need to edit the number.

Use or to scroll to AUTO CALLBACK, then press MENU/SELECT on the handset (or MENU/SEL on the base). The display will show:

AUTO CALLBACK

*69_

Basic operation

Custom pay-per-use (PPU) features

Change 3-way calling number

The default 3-WAY CALLING code is F (ash). If this does not match the number provided by your local telephone company, you will need to edit the number.

Use or to scroll to 3-WAY CALLING, then press MENU/SELECT on the handset (or MENU/SEL on the base). You see the following display:

Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new number provided by your local telephone company. To enter pauses, press and hold PAUSE. When nished press

MENU/SELECT on the handset (or MENU/SEL on the base).

Change repeat dialing number

The default repeat dialing number is *66. If this does not match the number provided by your local telephone company, you will need to edit the number.

Use or to scroll to REPEAT DIALING, then press MENU/SELECT on the handset (or MENU/SEL on the base). The display will show:

Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new number provided by your local telephone company. To enter pauses, press and hold PAUSE.

When nished press MENU/SELECT on the handset (or MENU/SEL on the base).

Reset all codes

You can reset all PPU codes to their default values.

Use or to scroll to RESET ALL CODES, then press MENU/SELECT on the handset (or MENU/SEL on the base). You see the following display:

Press MENU/SELECT on the handset (or MENU/SEL on the base).

3-WAY CALLING

REPEAT DIALING

*66_

RESET

CODES?

Batteries

Battery care and maintenance

After your battery is fully charged, you can expect the following performance:

Operation Operating time

While in use (talking) up to 8 hours

While not in use (standby*) up to 4 days

* Handset is off the base unit or charger but not in use.

• The battery needs charging when:

— A new battery is installed in the handset.

— The phone beeps twice every ve seconds.

— The screen displays LOW BATTERY and the low battery icon.

• Place the handset in the base so the CHARGE light turns on. The battery is typically fully charged

in 16 hours.

• You can keep the battery fully charged by returning the handset to the base after each use.

Replacing the handset battery

1. Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward.

2. Lift out the old battery and disconnect.

3. Align the two holes in the new battery’s plug with the socket pins, and snap the plug into place. Snap the battery in the compartment, as described in Installation, on page 4.

4. Replace the cover by sliding it up into place.

5. The new battery must be charged before using the phone. Place the handset in the base and allow it to charge for at

least 16 hours the rst charge. The telephone might operate

before that, but for best performance, let the battery charge fully.

• If you repeatedly get a low battery indicator, even

after charging

overnight, the battery should be replaced.

• To reduce the risk

of re or injury to

persons or damage to the telephone, charge the battery

provided with

this phone (or

equivalent) in

accordance with

the instructions and

limitations specied

in this user’s

manual (see page

5).

Basic operation

Troubleshooting

If you have difculty operating your phone, the suggestions below should solve the problem. If you still have difculty after

trying these suggestions, call the Supplier.

Problem Suggestion

My phone doesn’t work at all.

I cannot get a dial tone.

• Make sure the power cord is plugged in.

• Make sure the telephone line cord is plugged rmly into the base unit and the telephone wall jack.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• You may need to purchase a new battery, please refer to the Batteries section (see page 37) of this user’s manual.

• First try all the suggestions above.

• Move the handset closer to the base. You might have moved out of range.

• Your line cord might be malfunctioning. Try installing a new line cord.

• If the previous suggestions don’t work, disconnect the base unit from the telephone jack and

connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

Troubleshooting

Problem Suggestion

I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to nd

My handset beeps four times and isn’t performing normally.

the base and produce a dial tone. This is normal. Wait an extra second before dialing.

• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touchtone). Refer to the Installation section of this user’s manual to set the dial mode.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

• Eliminate any background noise. Noise from a television, radio or other appliance may cause

the phone to not dial out properly. If you cannot eliminate the background noise, rst try muting

the handset before dialing, or dialing from another room in your home with less background noise.

• Make sure the power cord is securely plugged into the base. Plug the unit into a different, working outlet not controlled by a wall switch.

• Move the handset closer to the base. You might have moved out of range.

• If the handset is in its base and the charging light does not come on, refer to the charge light is off (see page 43) in this troubleshooting guide.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

Additional information

Troubleshooting

Problem Suggestion

CAN’T CONNECT

displays on my handset.

The batteries will not hold a charge.

• Move the handset closer to the base. You might have moved out of range.

• If the handset is in its base and the charging light does not come on, refer to The charge light is off (see page 43) in this troubleshooting guide.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.

• You may need to purchase a new battery, please refer to the Batteries (see page 37) section of this user’s manual.

• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.

Troubleshooting

Problem Suggestion

I get noise, static, or weak signal even when I’m near the base.

I hear other calls while using my phone.

I hear noise in the handset, and none of the keys or buttons work.

• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave.

• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

• Relocate your phone to a higher location. The phone will likely get better reception not installed in a low area.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

• Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you

still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

• Make sure the power cord is plugged in.

Additional information

Troubleshooting

Problem Suggestion

My handset does not ring when I receive a call.

• Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s manual.

• Make sure the telephone line cord is plugged rmly into the base unit and the telephone jack.

Make sure the power cord is plugged in.

• You may be too far from the base unit.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.

• You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

• The layout of your home or ofce might be limiting the operating range. Try moving the base to another location, preferably on an upper oor.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

• Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

• Your line cord might be malfunctioning. Try installing a new line cord.

Troubleshooting

Problem Suggestion

My calls fade or cut in and out while I’m using my handset.

The charge light is off. • Clean the handset and base charging contact each month using a pencil eraser or cloth.

• Relocate your phone to a higher location. The phone will get better reception not installed in a low area.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

• Make sure the power and line cords are plugged in correctly and rmly.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• Your phone might be malfunctioning. Please refer to the user’s manual for further instruction.

Warranty (see page 45) section of this

Additional information

Troubleshooting

Problem Suggestion

My caller ID isn’t working.

Common cure for electronic equipment.

• Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone.

• Your caller must be calling from an area that supports caller ID.

• Both you and your caller’s telephone companies must use caller ID compatible equipment.

If the unit does not seem to be responding normally, then try putting the handset in its base. If it does not seem to respond, do the following (in the order listed):

1. Disconnect the power to the base.

2. Disconnect the handset battery, and spare battery, if applicable.

3. Wait a few minutes.

4. Connect power to the base.

5. Re-install the battery(ies).

6. Wait for the handset to re-establish its link with the base. To be safe, allow up to one minute for

this to take place.

Maintenance

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.

Warranty

The Supplier warrants, to the original purchaser only, the material and workmanship of this product for ONE YEAR from the date of purchase. We will repair or replace, at our option, this product without

charge should it fail due to a defect in material or workmanship within that time period.

This warranty does not apply to loss or damage that is the result of accident, misuse or negligence. All other warranties, expressed, implied or statutory, including warranties of tness for a particular

purpose, are limited to the time period listed and are otherwise excluded from this warranty if unauthorized repairs are attempted. Additionally, the Supplier shall not be liable for any incidental or

consequential damage or commercial loss, nor for any other loss or damages.

The Supplier assumes no responsibility for products sent without prior return authorization.

Additional information

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool).

5. Do not place this product on an unstable surface, such as a table, shelf or stand. The product may fall, causing serious damage.

6. Slots and openings in the back or bottom of the base unit and handset are provided fo r ventil ation. T o protec t them from ove rheating, these openings must no t be blocked by placing the

product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper

ventilation is not provided.

7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power

company.

8. Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it.

9. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of re or electric shock.

Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than specied access

doors may expose you to dangerous voltages or other risk s. Inco rrect r eassemb ling ca n cause elect ric s hock wh en the product is subsequently used.

11. Do not overload wall outlets and extension cords as this can result in the risk of re or electric shock.

12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water.

D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of

other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. E. If the pro duct has been dropped and the base and/or handset has been damaged. F. If the product exhibits a distinct change in performance.

13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.

14. Do not use the telephone to report a gas leak in the vicinity of the leak.

15. Only put the handset of your telephone next to your ear when it is in normal talk.

FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

* Reorient or relocate the receiving antenna. * Increase the separation between the equipment and receiver. * Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. * Consult the dealer or an experienced radio/TV technician for help.

Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The base unit shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied belt clip.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this

equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your local telephone company upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telepho ne line and still have them ring when you are called. The REN for this product is

encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more

information, please contact your local telephone company.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your

alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its

authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before

interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.

The telephone company is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:

Additional information

FCC, ACTA and IC regulations

* Remain on the line and briey explain the reason for the call before hanging up.

* Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device

must accept any interference, including interference that may cause undesired operation of the device.

The term ‘’IC: ‘’ before the certication/registration number only signies that the Industry Canada technical specications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination

on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ve.

Technical specications

Enhanced 5.8GHz technology–your phone operates on a dual band transmission that combines the best of 5.8GHz and 2.4GHz technologies, providing enhanced performance over standard cordless telephones.

Frequency control Crystal controlled

PLL synthesizer

Transmit frequency Base: 5725–5850 MHz

Handset: 2400–2483.5 MHz

Receive frequency Base: 2400–2483.5 MHz

Handset: 5725–5850 MHz

Channels 95

Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may

vary according to environmental conditions at the time of use.

Size Handset: 42mm X 52mm X 163mm

Base: 177mm X 127mm X 169mm

Weight Handset: 124 grams

Base: 359 grams

Power requirements Handset: 600mAH NiMH Battery

Base: 9V DC @ 800mA

Memory Phonebook: 50 Memory locations, 16 characters for name, 32 digits

for number per location Call log: 50 Memory locations

Additional information

Index

About call history (caller ID) 28-30 Access voicemail 31 Answering calls 14

Base display 11 Base display screen messages 22 Base unit layout 13 Batteries 37 Battery care and maintenance 37 Before you begin 3 Belt clip (optional) 8

Delete a phonebook entry 27 Delete records from call history 29 De-register all system handsets 9 Dial a displayed number 29 Dial type (preset to tone) 24 Directory 25-27

Edit a phonebook entry 27

FCC, ACTA and IC regulations 47-48 Flash Function 15

Call forward 17 Caller ID 28 Change 3-way calling number 36 Change auto call back number 35 Change PPU key setting 35 Change repeat dialing number 36 Charge the handset battery 7 Check for dial tone 8 Choose location 4 Clear voicemail 31 Conference call 15 Custom pay-per-use (PPU) features 34

Handset and base Indicators 10 Handset display 10 Handset display screen messages 20-21 Handset layout 12 Handset locator 18 Headset 18

Important safety instructions 46 Install handset battery 4 Installation 4 Intercom call 16

Index

Key tone 24

Language 24

Maintenance 45 Making calls 14 Mute 15

Operating range 19

Registration 9 Replacing the handset battery 37 Re-register existing handsets to a new base 9 Reset all codes 33, 36 Review call history 29 Review/dial from the phonebook 26 Ringer tone 23 Ringer volume 23

Shared call log 28 Store a call history record in the directory 30 Storing a new entry 25

Parts checklist 3 Power guard/spare battery charger feature 5 PPU keys on base 34 PPU keys on handset 34 Program password 32 Program the ERASE key 33 Program the PLAY key 32 Program the SKIP key 33 Program the voicemail access keys 31 Program the VOICEMAIL key 32

Redial 15 Register your accessory handsets 9

Table/desk Installation 6

Technical specications 49

Telephone operation 14-22 Telephone settings 23-24 Transferring calls 16 Troubleshooting 38-44

Voicemail 31

Warranty 45 Wall mounting 7

Printed in China.

91-000965-010-000

Model: QW5872

User’s manual

Qwest national help desk Toll free: 1-800-651-6791

Vtech QW5872 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual