VTech ErisTerminal VSP735, ErisTerminal VSP715 Administrator And Provisioning Manual

ErisTerminal® SIP Deskset VSP735
Administrator and Provisioning Manual
Rev. 6 07/15
C
ONTENT S
Preface ...................................................................................................... 6
Text Conventions....................................... ... .... ... ... ... .......................................... ... .... ... ... ..7
Audience.............................................................................................................................7
Related Documents............................................................................................................7
Introducing the VSP735........................................................................... 8
About the VSP735 deskset.................................................................................................9
Quick Reference Guide ....................................................................................................10
Programmable Keys.........................................................................................................12
Other possible programmable key settings .........................................................13
LED Behavior ...................................................................................................................14
Network Requirements.....................................................................................................15
VSP735 Configuration Methods .......................................................................................16
Adding a Custom Logo.............................. .......................................... ... .... ... ... ... ... .... ... ...17
Logo specifications.......... ... .... ... .......................................... ... ... .... ... ...................17
Uploading a custom logo.....................................................................................17
Customizing Soft Keys...................................... ... ... ... .... ... .......................................... ... ...18
Custom soft key configuration file settings ..........................................................20
Configuration Using the Phone Menus................................................ 21
Viewing the Main Menu ....................................................................................................22
Using the Status menu.........................................................................................22
Viewing Line status..............................................................................................25
Using the Admin Settings Menu .......................................................................................26
Using the Network Setting menu.........................................................................28
Using the Line menu............................................................................................31
Using the Provisioning menu...............................................................................33
Using the WebUI..................................................................................... 34
Using the Web User Interface (WebUI)..................... .... ... ... ... ... .......................................35
Saving your settings ............................................................................................37
Status Page......................................................................................................................38
System Status..................... .... ... ... .......................................... .............................38
System Pages ................................. .......................................... .... ... ... ... .... ......................39
SIP Account Management............ ... .... ... ... ... .... ... ... ... ... .......................................39
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General Account Settings ...................................... .... ... ... ... .... ... ... ... ... .... ... ...39
Dial Plan........................................................................................................41
SIP Server Settings................... .... ... ... .......................................... ... ... .... ... ...42
Registration Settings.....................................................................................42
Outbound Proxy Settings ..............................................................................42
Backup Outbound Proxy Settings .................................................................43
Audio Settings...............................................................................................43
Quality of Service.......................... ... ... ... .... ... ... ... ... .......................................44
Signaling Settings .........................................................................................44
Feature Access Codes Settings....................................................................45
Busy Lamp Field ........................................... ... ... ... .... ... ................................46
Voicemail Settings.........................................................................................47
NAT Traversal ...............................................................................................47
Music on Hold Settings .................................................................................48
Network Conference Settings .......................................................................48
Session Timer...............................................................................................48
Call Settings.........................................................................................................49
General Call Settings....................................................................... ... .... ... ...49
Do Not Disturb...............................................................................................49
Call Forward..................................................................................................50
User Preferences.................................................................................................51
General User Settings................... ... ... ... .......................................... ... .... ... ...51
Call Hold Reminder.......................................................................................52
Call Waiting...................................................................................................52
Programmable Keys............................................................................................53
Speed Dial Keys................. .... ... .......................................... ... ... .... ... ... ................56
Speed Dial Keys..................................................... .... ... ... ... .... ......................57
Signaling Settings................................................................................................58
Voice .............................................................................................................58
NAT Traversal ...............................................................................................58
Ringer Settings............. ... ... .......................................... .... ... ................................59
Paging Zone ........................................................... ... ... .... ... ... ... .... ... ...................60
Network Pages .................................................................................................................62
Basic Network Settings........................................................................................62
Basic Network Settings .................................................................................62
Advanced Network Settings.................................................................................63
VLAN.............................................................................................................63
LLDP-MED....................................................................................................64
802.1x ...........................................................................................................64
Contacts Pages ................................................................................................................65
Local Directory.....................................................................................................65
Create Local Directory Entry.........................................................................67
Directory Import/Export .............................................................. ... ... ... .... ... ...67
Blacklist.........................................................................................................68
Create Blacklist Entry....................................................................................69
Blacklist Import/Export ..................................................................................70
LDAP ...................................................................................................................71
LDAP Settings...............................................................................................71
Broadsoft .............................................................................................................74
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Broadsoft Phonebook Settings......................................................................74
Call History ..........................................................................................................75
Servicing Pages................................................................................................................76
Reboot.................................................................................................................76
Time and Date.....................................................................................................76
Time and Date Format ..................................................................................77
Network Time Settings..................................................................................77
Time Zone and Daylight Savings Settings ....................................................77
Manual Time Settings....................................................................................78
Firmware Upgrade...............................................................................................79
Firmware Server Settings..............................................................................79
Manual Firmware Update and Upload ..........................................................80
Provisioning.........................................................................................................81
Provisioning Settings.....................................................................................82
Plug-and-Play Settings..................................................................................82
DHCP Settings..............................................................................................83
Resynchronization.........................................................................................84
Import Configuration......................................................................................84
Export Configuration ........................................ ... ... .... ... ... ... .... ... ... ... .............85
Reset Configuration ......................................................................................85
Security................................................................................................................86
Administrator Password ................................................................................86
User Password..............................................................................................86
Web Server ................................................................... ... .............................87
Certificates...........................................................................................................87
System Logs.............................................. ... .... ......................................... .... ... ...88
Syslog Settings .............................................................................................88
Network Trace...............................................................................................89
Download Log...............................................................................................89
Provisioning Using Configuration Files............................................... 90
The Provisioning Process.................................................................................................91
Resynchronization: configuration file checking.................................... ... ... .... ... ...92
VSP735 restart ....................................................................................................92
Configuration File Types...................................................................................................93
Data Files...................................... ... .... ... .......................................... ... ... ..........................94
Configuration File Tips and Security.................................................................................95
Guidelines for the MAC-Specific configuration file...............................................95
Securing configuration files with AES encryption ................................................96
Configuration File Parameter Guide..................................................... 98
"sip_account" Module: SIP Account Settings ...................................................................99
General configuration file settings ............................................................. .... ... ...99
MAC-specific configuration file settings.............................................................109
"network" Module: Network Settings.................... ... ... .... ... .......................................... ... . 112
General configuration file settings ............................................................. .... ... . 112
MAC-specific configuration file settings............................................................. 114
"provisioning" Module: Provisioning Settings.................... ... ... ........................................ 116
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"time_date" Module: Time and Date Settings................................................................. 119
"log" Module: Log Settings................................ ... ... ... .... ... ... ... ... .....................................123
"remoteDir" Module: Remote Directory Settings.............................................................124
"web" Module: Web Settings ......................................................................................... .129
"user_pref" Module: User Preference Settings...............................................................130
General configuration file settings ............................................................. .... ... .130
MAC-specific configuration file settings.............................................................130
"call_settings" Module: Call Settings ..............................................................................133
"pfk" Module: Programmable Feature Key Settings .......................................................135
"speed_dial" Module: Speed Dial Settings......................................................................137
"ringersetting" Module: Distinctive Ringer Settings.........................................................138
"file" Module: Imported File Settings...............................................................................139
General configuration file settings ............................................................. .... ... .139
MAC-specific configuration file settings.............................................................140
"tone" Module: Tone Definition Settings..........................................................................142
"profile" Module: Password Settings...............................................................................145
General configuration file settings ............................................................. .... ... .145
MAC-specific configuration file settings.............................................................145
"page_zone" Module: Paging Zone Settings..................................................................146
"softkey" Module: Custom Soft Key Settings..................................................................148
Troubleshooting................................................................................... 149
Common Troubleshooting Procedures...........................................................................149
Appendixes........................................................................................... 151
Appendix A: Specifications..................... ... ... .......................................... .... ... ... ... ... .... ... .151
Appendix B: Soft Keys.................. ... .......................................... .... ... ... ... ........................152
Appendix C: Maintenance ..............................................................................................154
Appendix D: GPL License Information ...........................................................................155
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P
REFACE
Congratulations on your purchase of this VTech product. Please thoroughly read this manual for all the feature operations and troubleshooting information necessary to install and operate your new VTech product. You can also visit our website at
businessphones.vtech.com or call 1 (888) 370-2006.
This administrator and provisioning manual contains detailed instructions for installing and configuring your VSP735 SIP deskset with so ftware version 1.0.5 or newer . See “Using the
Status menu” on page 22 for instructions on checking the software version on the VSP735.
Please read this manual before installing the product. Please print this page and record the following information regarding your product: Model number: VSP735 Type: Small to medium business SIP-endpoint deskset Serial number: _______________________________ Purchase date: _______________________________ Place of purchase: ____________________________ Both the model and serial numbers of your VTech product can be found on the bottom of
the console. Save your sales receipt and original packaging in case it is necessary to return your
telephone for warranty service.
Preface 6 Back to Contents
CallFwd
Notes provide important information about a feature or procedure.
A caution means that loss of data or unintended circumstances may result.
Text Conventions
Table 1 lists text formats and describes how they are used in this guide.
Table 1. Description of Text Conventions
T ext Format Description
Screen Identifies text that appears on a device screen or a
WebUI page in a title, menu, or prompt.
HARD KEY or DIAL-PAD KEY Identifies a hard key, including the dial-pad keys.
Identifies a soft key.
Example of a Note.
Example of a Caution.
Audience
This guide is written for installers and system administrators. It assumes that you are familiar with networks and VoIP, both in theory and in practice. This guide also assumes that you have ordered your IP PBX equipment or service and selected which PBX features you want to implement. This guide references specific IP PBX equipment or services only for features or settings that have been designed for a specific service. Please consult your equipment supplier or service provider for recommended switches, routers, and firewall and NAT traversal settings, and so on.
As the VSP735 SIP deskset becomes certified for IP PBX equipment or services, VTech may publish interop guides for those specific services. The interop guides will recommend second-party devices and settings, along with VSP735-specific configurations for optimal performance with those services. For the latest updates, visit our website at
businessphones.vtech.com.
Related Documents
The VSP735 Quick Start Guide contains a quick reference guide to the VSP735 external features and brief instructions on connecting the VSP735 to a working IP PBX system.
The VSP735 User Guide contains a quick reference guide, full installation instructions, instructions for making and receiving calls, and a guide to all user-configurable settings.
The documents are available from our website at businessphones.vtech.com.
Preface 7 Back to Contents
I
NTRODUCING
THE
C HAPTER 1
VSP735
This administrator and provisioning guide cont ains detaile d instructions for configuring the VSP735 SIP deskset. Please read this guide before attempting to configure the VSP735.
Some of the configuration tasks described in this chapter are duplicated in the Web User Interface (WebUI) described in the next chapter, but if you need to assign static IP addresses, they must be set at each device.
This chapter covers:
“About the VSP735 deskset” on page 9 “Quick Reference Guide” on page 10 “Programmable Keys” on page 12 “Network Requirements” on page 15 “VSP735 Configuration Methods” on page 16 “Adding a Custom Logo” on page 17.
Introducing the VSP735 8 Back to Contents
About the VSP735 deskset
The VTech VSP735 SIP deskset is a full-featured business phone designed to work with popular SIP telephone (IP PBX) equipment and services. Once you have ordered and configured your SIP equipment or service, the VSP735 enables you to make and receive calls as you would with any other business phone. The VSP735 provides calling features like hold, transfer , conferencing, speakerphone, speed-dial numbers and one-touch directory access.
The VSP735 deskset features include:
Large backlit Liquid Crystal Display Speakerphone, headset, hold and mute Up to 5 SIP account registrations Up to 6 active SIP sessions 3-way conferencing 16 dual-function programmable keys
Message Waiting alert LED Dual GigE Ethernet ports Power over Ethernet enabled DECT cordless headset support
For information about registering a cordless headset, see the VSP735 Deskset User's Guide.
200-entry Call Log
There are two network ports, known as the Ethernet port and PC port, at the back of the VSP735. The Ethernet port allows the VSP735 deskset to connect to the IP PBX. The PC port is for another device such as a personal computer to connect to the Ethernet network through the VSP735.
You can configure the VSP735 using the menus on the phone, a browser -based inter f ace called the WebUI, or an automatic provisioning process (see “Provisioning Using
Configuration Files” on page 90). The WebUI enables you to configure the VSP735 using
a computer that is connected to the same Local Area Network. The We bUI re sid es on the VSP735, and may get updated with firmware updates.
The VSP735 SIP deskset supports intercom and call transfers between system extensions and can connect you and two other parties on the same conference call.
The VSP735 has 16 dual-function programmable keys. You can program these keys for quick dial, busy lamp field, line access or any of the functions described in “Programmable
Keys” on page 12.
Introducing the VSP735 9 Back to Contents
Quick Reference Guide
MENU
Press to display the phone menu.
NAVIGATION KEY
While in menus, press or to scroll through the menu, highlight items or change settings. While entering names or numbers, press or to move the cursor left or right.
SOFT KEYS
Perform the actions indicated by the on-screen labels.
SELECT
Press to select a menu item or save an entry or setting.
CANCEL
While in a menu, press to cancel an operation and exit the menu.
Programmable keys
Can be programmed to perform functions or access features. For example:
Press to access a line to make a
call
Press to dial a monitored extension
or quick-dial number
Press to answer a ringing call on
any line or monitored extension. See also “Programmable Keys” on
page 12.
Key label card
To write on the card, pull out the card from under the cover.
Corded headset input (on side)
LOWER
Press to access the lower position (locations 17 to 32) of a programmable key.
The controls you will need to use to configure the VSP735 manually are described below.
The external features that are relevant to installation and configuration are described below .
Introducing the VSP735 10 Back to Contents
VSP735 stand slots
Power jack
Ethernet port PC port
Handset jack
Wall-mounting slots
Introducing the VSP735 11 Back to Contents
Programmable Keys
The table below lists the default settings for the programmable feature keys (PFKs). The key assignments on your phone may be different. Some keys may be programmed as Quick Dial keys, for example. You can assign functions to programmable keys using the phone menu (Main Menu > User Settings > Programmable keys), using the WebUI, or via provisioning and the configuration file.
For more information about assigning functions to programmable keys using the phone menu, see the User Guide.
To assign functions to programmable keys using the WebUI, see “Programmable Keys” on
page 53.
For the programmable key configuration file parameters, see “"pfk" Module: Programmable
Feature Key Settings” on page 135.
Table 2. Programmable key default settings
Key Number Setting
1 Line—Account 1* 2 Line—Account 1 3 Line—Account 1 4 Directory 5 Call History 6 Redial 7 Messages 8 Do Not Disturb 9 Call Forward All 10 None 11 None 12 None 13–32 None
* You can assign more than one key to an account. For example, you can configure Line keys 1 and 2 to access Account 1, and Line keys 3 and 4 to a ccess Account 2. Use the key label card to label the keys appropriately for VSP735 users after configuration.
Introducing the VSP735 12 Back to Contents
Other possible programmable key settings
Call Forward No Answer—Turns Call Forward No Answer (CFNA) on and off.
When CFNA is on, unanswered incoming calls are forwarded to another number after a specified delay.
Call Forward Busy—Turns Call Forwa rd Busy (CFB) on and off. When CFB is on,
incoming calls are forwarded to another number when the line is busy.
Quick Dial BLF—Busy lamp field keys let you monitor activity at other phones. The key LED
indicates call status.
ACD—If enabled as an ACD (Automatic Call Distribution) key, the user can press
the key to display the ACD State menu on the phone. The user can select an ACD state from the menu, and the key LED will indicate the selected state. See the User Guide for more information about using the ACD State menu. The ACD feature is compatible with Broadsoft's Broadworks Call Center Application.
Page—If this feature is enabled, press the Page key to call one or a group of
phones. Y ou can configure p ages to be automatically answered. See “SIP Account
Management” on page 39.
Multicast page—Press the Multicast page key to page a ll phon es in a pre- defin ed
paging zone. See “Paging Zone” on page 60.
Park Call—Dials the access code to park your current call. To program access
codes, see “SIP Account Management” on page 39.
Retrieve Parked Call—Dials the access code to retrieve a parked call. In Call DTMF—Dials a string of numbers while you are on a call. For examp le,
pressing the key might dial a conference access code.
Call Return—Dials the number of the last missed call. Group Call Pickup—Dials the Group Call Pickup code, allowing you to answer a
call ringing at any extension within an admin-defined group.
Direct Call Pickup—Dials the Direct Call Pickup code, allowing you to answer a call
ringing at a specific extension. After pressing the button, you may need to enter th e extension number manually.
Introducing the VSP735 13 Back to Contents
LED Behavior
The programmable keys have LEDs that indicate various states.
Table 3. VSP735 LED behavior
Key function LED Activity Description
Account Flashing ORANGE
Steady GREEN Quickly flashing GREEN Slowly flashing GREEN
Shared account Steady ORANGE
Slowly flashing ORANGE
Do Not Disturb Off
Steady ORANGE
Call Forward Off
Steady ORANGE Page Steady GREEN Outgoing page in progress Busy Lamp Field Off
Steady ORANGE
Quickly flashing ORANGE
Flashing ORANGE Automatic Call
Distribution
Quickly flashing GREEN
Steady GREEN
Slow Flash GREEN
Steady ORANGE
Slowly flashing ORANGE
Quickly flashing ORANGE
Account not registered Dialing or on a call Ringing incoming call Held call
Shared account is on a call Shared account is on hold
DND is off DND is on
Call forwarding is off Call forwarding is on
Monitored phone is idle Monitored phone is on a call or has a held call The monitored phone is ringing BLF registration error
Agent "wrap up" state Agent ready state Agent unavailable state Logged on Logged off ACD subscription error
Introducing the VSP735 14 Back to Contents
Network Requirements
A simple VSP735 SIP deskset installation example is shown in Figure 1. A switched network topology is recommended for your LAN (using standard 1 0/100 Ethernet switches that carry traffic at a nominal rate of 100 Mbit/s).
The office LAN infrastructure should use Cat.-5/Cat.-5e cable. The VSP735 requires a wired connection to the LAN. However, wireless connections from
your LAN to other devices (such as laptops) in your office will not impede performance. A Dynamic Host Configuration Protocol (DHCP) server is recommended and must be on
the same subnet as the VSP735 desksets so that IP addresses can be auto-assigned. In most cases, your network router will have a DHCP server. By default, the VSP735 has DHCP enabled for automatic IP address assignment.
Some DHCP servers have default settings that limit the number of network IP addresses assigned to devices on the network. You should log in to your server to confirm that the IP range is sufficient.
If no DHCP server is present, you can assign a static IP to the VSP735. You can assign a static IP address using the VSP735 menu. Go to Admin settings > Network setting > Set static IP. If you do not have a DHCP server or do not manually assign static IPs, you will not be able to access the WebUI and/or enable automatic time updates from an NTP server.
A DNS server is recommended to resolve the path to the Internet and to a server for firmware and configuration updates. If necessary, the system administrator can also download upgrade files and use the WebUI to update the VSP735 firmware and/or configuration settings manually.
Figure 1. VSP735 Installation Example
Introducing the VSP735 15 Back to Contents
VSP735 Configuration Methods
You can configure the VSP735 using one of the following methods:
From the VSP735 itself, using the menus. The VSP735 menus are best suited to
configuring a few settings, perhaps after the initial setup has been done. For administrators, the settings available on the VSP735 menus include network settings, account settings, and provisioning settings. See “Using the Admin
Settings Menu” on page 26. Most of the settings accessible on the VSP735are
most useful for end users. Through the menu, they can customize the screen appearance, sounds, and manage calls. For more information, see the VSP735 User Guide.
The Web User Interface, or WebUI, which you access using your Internet browser .
See “Using the WebUI” on page 34. The browser-based interface is easy to navigate and best-suited to configuring a large numbe r of VSP735 settings at once. The WebUI gives you access to every setting required for configuring a single device. You can enter service provider account settings on the WebUI, configure the programmable keys, and set up provisioning, which will allow you to automatically and remotely update the VSP735 after initial configuration.
Provisioning using configuration files. Working with configuration files is the best
way to configure multiple phones. There are several methods available to enable the VSP735 to locate and upload the configuration file. For example, you can enable the VSP735, when it starts up or rebo ots, to check for the presence of a configuration file on a provisioning server. If the configuration file is new or has been modified in any way , the VSP735 automatically downloads the file and applies the new settings. For more information, see “Provisioning Using
Configuration Files” on page 90.
Introducing the VSP735 16 Back to Contents
Adding a Custom Logo
Line
CallFwd Directory Settings
11:09pm 01/ 25/ 14
Line 1
Y ou can upload a custom logo to be displayed on the pho ne idle screen and during bootup. Uploading a logo is done using the configuration file. The parameters for uploading a custom logo are described in “Uploading a custom logo” on page 17. The default logo for bootup and idle mode is the vtech logo.
Logo specifications
The file type and dimensions for the logo are listed in the table below.
File type: Monochrome bitmap (.bmp) Dimensions (w × h): Idle screenlogo: 206 × 51 pixels
Bootup logo: 206 × 128 pixels
Positioning a custom logo on the screen is a matter of creating a logo with the maximum dimensions listed above, including any surro u nd ing whit e space. Th er e ar e no configuration file settings to specify the x-axis or y-axis position of the logo on the screen.
Uploading a custom logo
The file.bootup_logo and file.idle_logo parameters in the configuration file allow you to upload a custom bootup logo and custom idle logo. Place the logos on your server and enter the URL for each logo for the file.idle_logo and file.bootup_logo parameters.
If the downloaded logo is found to be invalid, the syslog will record one of the following errors:
file not found invalid file format incorrect image size image is not in black and white
Introducing the VSP735 17 Back to Contents
Customizing Soft Keys
The configuration file allows you to select which soft keys can appear on the Idle screen, the Active Call screen, the Held Call screen and the Live Dial screen. You can also specify the position of each soft key.
Some soft keys appear only under certain conditions. For example , the Line soft key on the Idle screen appears only if there is more than one registered SIP account. When a "conditional" soft key is not visible, the soft key's position is left empty.
Soft key levels with no soft keys will not be shown if there are multiple soft key levels (as indicated by the and icons). Any soft key level where all soft keys are invisible will be dynamically skipped when the user navigates through the available levels. On the VSP735, a soft key level consists of four soft keys (p opulated or blank) in a row.
The table below shows the soft key options available for each screen. Each screen can have a maximum of 12 soft keys.
You cannot edit soft key text. The configuration file parameters allow you to only select and position the soft keys for each screen.
Table 4. Custom Soft Keys
Screen Available Soft Keys Soft Key Text
Idle Blank
Directory Call Log Redial Messages Do Not Disturb Call Forward Call Forward All Call Forward No Answer Call Forward Busy Intercom Retrieve Parked Call Call Return
Directory
Call Log
Redial
Message
DND
CallFwd
FwdAll
CFNA
FwdBusy
Intercom
Retrieve
CallBack
Introducing the VSP735 18 Back to Contents
Group Call Pickup Direct Call Pickup Line (visible with more than one account assigned)
GrpPickup
DirPickup
Line
Table 4. Custom Soft Keys
Screen Available Soft Keys Soft Key Text
Settings
Call Active Blank
New Park Call End Hold Transfer Conference XferLine (visible with more than one call) ConfLine (visible with more than one call)
Call Held Blank
End New Park Call Retrieve Parked Call
Settings
New Park
End
Hold
Transfer
Conf
XferCall
ConfCall
End New Park
Retrieve
Group Call Pickup Direct Call Pickup Resume Transfer Conference XferLine (visible with more than one call) ConfLine (visible with more than one call)
GrpPickup
DirPickup
Resume Transfer
Conf
XferCall
ConfCall
Introducing the VSP735 19 Back to Contents
Line
Directory Redial DND
11:09pm 01/ 25/ 14
Line 1
Table 4. Custom Soft Keys
Screen Available Soft Keys Soft Key Text
Live Dial Blank
Directory Call Log Redial Messages End Dial Input (letter/number selection) Cancel Backspc
Directory
Call Log
Redial
Message
End
Dial
123
Cancel
Backspc
Custom soft key configuration file settings
The custom soft keys parameters are included in the "softkey" module. For more information, see “"softkey" Module: Custom Soft Key Setting s” on page 148. To modify a soft key parameter, enter values separated by commas. Soft keys appear on the phone screen in the same order as the soft key values you enter. For example, the parameter/value combination of Idle screen shown below:
softkey.idle = line,dir,redial,dnd
will result in the
Introducing the VSP735 20 Back to Contents
C
ONFIGURATION
M
ENUS
U
SING THE
C HAPTER 2
P
HONE
The VSP735 Main Menu has the following sub-menus:
Features—manage calls, view and add directory entries, view call history, access
messages, and use the speed dial men u .
Status—vie w the VSP735 network status, account registration st atus, and product
information.
User Settings—allows the user to set the language for the display, configure the
appearance of the display, edit programmable keys, register a DECT headset and customize the audio settings.
Admin Settings—configure network settings (enter static IP addresses, for
example), account settings and prov isio nin g settin gs .
This chapter contains instructions for using the Admin Settings menu and for accessing the Status menu. See the VSP735 User Guide for more information about the Features menu and User Settings menu.
Configuration Using the Phone Menus 21 Back to Contents
Viewing the Main Menu
Back Select
Main Menu
1.Features
2.Status
3.User settings
4.Admin settings
To use the VSP735 menu:
1. When the VSP735 is idle, press MENU. The Main Menu appears.
2. Press
or to highlight the desired sub-menu, and then press SELECT.
Y ou can a lso press a correspo nding dial pad key to select a numbered menu item.
Press 2 to view the Status menu, for example.
Press SELECT or an appropriate soft key to save changes. Press CANCEL to cancel an operation, exit the menu display or return to the idle
screen.
Using the Status menu
Use the Status menu to verify network settings and begin troubleshooting if network problems or account registration issues affect operation.
You can also find the software version of the VSP735 on the Product Info screen, available from the Status menu.
To view the Status menu:
1. When the VSP735 is idle, press MENU.
2. On the Main Menu, press The Status menu appears.
or to highlight Status, and then press SELECT.
Configuration Using the Phone Menus 22 Back to Contents
Back Select
Status
1.Network
2.Line
3.Product Info
4.Cordless Accessories
3. On the Status menu, press or to highlight the desired menu, and then press SELECT.
The available status menus are listed in Table 5.
T able 5. Status menu summary
Menu Information listed
1. Network IP address
DHCP status (Enabled/Disabled) Subnet Mask Gateway IP address DNS server 1 IP address DNS server 2 IP address SNTP server URL MAC address
2. Line Lines and registration status. On the Line menu, highlight and select the desired line to view detailed line status information:
Line status (Registered/Not registered) Account display name Account User ID Registrar Server IP address Registrar Server port number Proxy server IP address
Configuration Using the Phone Menus 23 Back to Contents
Proxy server port number
T able 5. Status menu summary
Menu Information listed
3. Product Info Model number
Serial number MAC address Boot version Software version V-Series Hardware version EMC version
4. Cordless Accessories
DECT headset (Registered/Not registered)
Configuration Using the Phone Menus 24 Back to Contents
Back Select
Line
LINE 1
LINE 2 LINE 3 LINE 4 LINE 5
LINE 1
Status: Registered
Display name: John Smith User ID: 2325550176 SIP Registrar: 10.88.51.60 Registrar port: 5060 Proxy: 10.88.51.60 Proxy port: 5060
Viewing Line status
To view line status, from the Status menu, select Line. The Line menu lists the available lines, along with icons indicating each line's current registration status.
Table 6. Line status icons
Icon Description
Line registered
Line unregistered
Line disabled
To view complete status information for a line:
On the Line menu, press or to highlight the desired line, and then press
SELECT. The full line status screen appears.
Configuration Using the Phone Menus 25 Back to Contents
Using the Admin Settings Menu
Back Select
Main Menu
1.Features
2.Status
3.User settings
4.Admin settings
Enter
123
To access the Admin Settings menu:
1. When the VSP735 is idle, press MENU. The Main Menu appears.
2. Press
3. Use the dial pad to enter the admin password, and then press . The default
The Admin settings are listed in Table 7.
Table 7. Admin setting summary
Setting Options
1. Network setting 1. DHCP (Enable, Disable)
2. Line 1. LINE 1
or to highlight Admin settings, and then press SELECT.
-or­Press 4 (Admin settings) on the dial pad.
password is admin (press the soft key to enter letters with the dial pad).
2. Set static IP
3. VLAN ID
4. Others
2. LINE 2
Configuration Using the Phone Menus 26 Back to Contents
3. LINE 3
4. LINE 4
5. LINE 5
Table 7. Admin setting summary
Setting Options
3. Provisioning 1. Server
2. Login
3. Password
4. Reset to default Press SELECT to display a screen that allows you to reset the phone to factory default settings.
5. Restart phone Press SELECT to display a screen that allows you to restart the phone.
Configuration Using the Phone Menus 27 Back to Contents
Back Select
Network setting
1.DHCP
2.Set static IP
3.VLAN ID
4.Others
Cancel Save
DHCP
DHCP: Enabled
Save
Using the Network Setting menu
Use the Network setting menu to configure network-related settings for the VSP735. For more information about these settings, see “Basic Network Settings” on page 62 and
“Advanced Network Settings” on page 63.
To use the Network setting menu:
1. From the Admin Settings menu, press then press SELECT. The Network setting menu appears.
2. Press
or to highlight the desired option, and then press SELECT:
DHCP Set static IP VLAN ID Others (DNS and NTP servers).
or to highlight Network setting, and
Configuration Using the Phone Menus 28 Back to Contents
To enable or disable DHCP:
1. From the Network setting menu, press SELECT. The DHCP screen appears.
2. Press
or to select Enabled or Disabled, and then press .
or to highlight DHCP, and then press
Add dot
Cancel Save
Set static IP
IP: 0.0.0.0
Backspc Add dot
Subnet Mask: 0.0.0.0 Gateway: 0.0.0.0
Add dot
Save
DHCP is enabled by default, which means the VSP735 will get its IP address from the network. When DHCP is disabled, you must enter a static IP address for the VSP735.
You must be familiar with TCP/IP principles and protocols to configure static IP settings.
To set static IP for the VSP735:
1. From the Network setting menu, press press SELECT.
If DHCP is disabled, the Set static IP menu appears. If DHCP is enabled, an error message appears briefly before returning you to the Network setting menu.
2. On the Set static IP menu, enter the static IP address. Use the dial pad and the
soft key to enter characters. Press
3. Press
4. Press
and enter the Subnet Mask. Use the dial pad and the soft key to
enter characters. Press
or to advance to the next character.
and enter the Gateway. Use the dial pad and the Add dot soft key to enter
characters. Press
or to advance to the next character.
or to highlight Set static IP, and then
or to advance to the next character.
5. Press .
To set the VLAN ID for the VSP735:
1. From the Network setting menu, press press SELECT.
2. On the VLAN ID menu, press
Configuration Using the Phone Menus 29 Back to Contents
or to highlight VLAN ID, and then
or to enable or disable the WAN VLan.
Cancel Save
VLAN ID
WAN VLan: Disabled
WAN port: 0
PC VLan: Disabled
PC port: 0
Backspc
Backspc
Save
Cancel Save
Others
DNS 1: 0.0.0.0
Backspc Add dot
DNS 2: 0.0.0.0 SNTP: us.pool.ntp.org
Add dot
Save
3. Press and enter the WAN port number. Use the dial pad and the soft key to enter characters. The valid range is 0 to 4095.
4. Press
5. Press
and then press or to enable or disable the PC port VLan. and enter the PC port number. Use the dial pa d and the soft key to
enter characters. The valid range is 0 to 4095.
6. Press .
To set other settings (DNS and NTP):
1. From the Network setting menu, press
or to highlight Others, and then press
SELECT. If DHCP is disabled, the Others menu appears. If DHCP is enabled, an error message
appears briefly before returning you to the Network setting menu.
2. Enter the IP address for the primary DNS server . Use the di al pad and the soft key to enter characters. Press
3. Press
and enter the IP address for the secondary DNS server. The VSP735 uses
this server if the primary server does not respond.
4. Press
and enter the IP address for the NTP server . If the VSP735 does not use an
NTP server, you must manually enter the time and date settings.
5. Press .
Configuration Using the Phone Menus 30 Back to Contents
or to advance to the next character.
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