Appendix D: GPL License Information ...........................................................................155
5Back to Contents
P
REFACE
Congratulations on your purchase of this VTech product. Please thoroughly read this
manual for all the feature operations and troubleshooting information necessary to install
and operate your new VTech product. You can also visit our website at
businessphones.vtech.com or call 1 (888) 370-2006.
VSP735 Administrator and Provisioning Manual
This administrator and provisioning manual contains detailed instructions for installing and
configuring your VSP735 SIP deskset with so ftware version 1.0.5 or newer . See “Using the
Status menu” on page 22 for instructions on checking the software version on the VSP735.
Please read this manual before installing the product.
Please print this page and record the following information regarding your product:
Model number: VSP735
Type: Small to medium business SIP-endpoint deskset
Serial number: _______________________________
Purchase date: _______________________________
Place of purchase: ____________________________
Both the model and serial numbers of your VTech product can be found on the bottom of
the console.
Save your sales receipt and original packaging in case it is necessary to return your
telephone for warranty service.
Preface6Back to Contents
VSP735 Administrator and Provisioning Manual
CallFwd
Notes provide important information
about a feature or procedure.
A caution means that loss of data or
unintended circumstances may result.
Text Conventions
Table 1 lists text formats and describes how they are used in this guide.
Table 1. Description of Text Conventions
T ext FormatDescription
ScreenIdentifies text that appears on a device screen or a
WebUI page in a title, menu, or prompt.
HARD KEY or DIAL-PAD KEYIdentifies a hard key, including the dial-pad keys.
Identifies a soft key.
Example of a Note.
Example of a Caution.
Audience
This guide is written for installers and system administrators. It assumes that you are
familiar with networks and VoIP, both in theory and in practice. This guide also assumes
that you have ordered your IP PBX equipment or service and selected which PBX features
you want to implement. This guide references specific IP PBX equipment or services only
for features or settings that have been designed for a specific service. Please consult your
equipment supplier or service provider for recommended switches, routers, and firewall
and NAT traversal settings, and so on.
As the VSP735 SIP deskset becomes certified for IP PBX equipment or services, VTech
may publish interop guides for those specific services. The interop guides will recommend
second-party devices and settings, along with VSP735-specific configurations for optimal
performance with those services. For the latest updates, visit our website at
businessphones.vtech.com.
Related Documents
The VSP735 Quick Start Guide contains a quick reference guide to the VSP735 external
features and brief instructions on connecting the VSP735 to a working IP PBX system.
The VSP735 User Guide contains a quick reference guide, full installation instructions,
instructions for making and receiving calls, and a guide to all user-configurable settings.
The documents are available from our website at businessphones.vtech.com.
Preface7Back to Contents
I
NTRODUCING
THE
VSP735 Administrator and Provisioning Manual
C HAPTER 1
VSP735
This administrator and provisioning guide cont ains detaile d instructions for configuring the
VSP735 SIP deskset. Please read this guide before attempting to configure the VSP735.
Some of the configuration tasks described in this chapter are duplicated in the Web User
Interface (WebUI) described in the next chapter, but if you need to assign static IP
addresses, they must be set at each device.
This chapter covers:
“About the VSP735 deskset” on page 9
“Quick Reference Guide” on page 10
“Programmable Keys” on page 12
“Network Requirements” on page 15
“VSP735 Configuration Methods” on page 16
“Adding a Custom Logo” on page 17.
Introducing the VSP7358Back to Contents
About the VSP735 deskset
The VTech VSP735 SIP deskset is a full-featured business phone designed to work with
popular SIP telephone (IP PBX) equipment and services. Once you have ordered and
configured your SIP equipment or service, the VSP735 enables you to make and receive
calls as you would with any other business phone. The VSP735 provides calling features
like hold, transfer , conferencing, speakerphone, speed-dial numbers and one-touch
directory access.
The VSP735 deskset features include:
Large backlit Liquid Crystal Display
Speakerphone, headset, hold and mute
Up to 5 SIP account registrations
Up to 6 active SIP sessions
3-way conferencing
16 dual-function programmable keys
VSP735 Administrator and Provisioning Manual
Message Waiting alert LED
Dual GigE Ethernet ports
Power over Ethernet enabled
DECT cordless headset support
For information about registering a cordless headset, see the VSP735 Deskset
User's Guide.
200-entry Call Log
There are two network ports, known as the Ethernet port and PC port, at the back of the
VSP735. The Ethernet port allows the VSP735 deskset to connect to the IP PBX. The PC
port is for another device such as a personal computer to connect to the Ethernet network
through the VSP735.
You can configure the VSP735 using the menus on the phone, a browser -based inter f ace
called the WebUI, or an automatic provisioning process (see “Provisioning Using
Configuration Files” on page 90). The WebUI enables you to configure the VSP735 using
a computer that is connected to the same Local Area Network. The We bUI re sid es on the
VSP735, and may get updated with firmware updates.
The VSP735 SIP deskset supports intercom and call transfers between system extensions
and can connect you and two other parties on the same conference call.
The VSP735 has 16 dual-function programmable keys. You can program these keys for
quick dial, busy lamp field, line access or any of the functions described in “Programmable
Keys” on page 12.
Introducing the VSP7359Back to Contents
Quick Reference Guide
MENU
Press to display
the phone menu.
NAVIGATION KEY
While in menus, press or
to scroll through the menu,
highlight items or change
settings. While entering names
or numbers, press or to
move the cursor left or right.
SOFT KEYS
Perform the actions
indicated by the
on-screen labels.
SELECT
Press to select a
menu item or save an
entry or setting.
CANCEL
While in a menu, press to
cancel an operation and
exit the menu.
Programmable keys
Can be programmed to perform
functions or access features.
For example:
Press to access a line to make a
call
Press to dial a monitored extension
or quick-dial number
Press to answer a ringing call on
any line or monitored extension.
See also “Programmable Keys” on
page 12.
Key label card
To write on the card, pull out the
card from under the cover.
Corded headset input (on side)
LOWER
Press to access the lower position
(locations 17 to 32) of a
programmable key.
The controls you will need to use to configure the VSP735 manually are described below.
VSP735 Administrator and Provisioning Manual
The external features that are relevant to installation and configuration are described below .
Introducing the VSP73510Back to Contents
VSP735 Administrator and Provisioning Manual
VSP735
stand slots
Power jack
Ethernet port
PC port
Handset jack
Wall-mounting
slots
Introducing the VSP73511Back to Contents
Programmable Keys
The table below lists the default settings for the programmable feature keys (PFKs). The
key assignments on your phone may be different. Some keys may be programmed as
Quick Dial keys, for example. You can assign functions to programmable keys using the
phone menu (Main Menu > User Settings > Programmable keys), using the WebUI, or
via provisioning and the configuration file.
For more information about assigning functions to programmable keys using the phone
menu, see the User Guide.
To assign functions to programmable keys using the WebUI, see “Programmable Keys” on
page 53.
For the programmable key configuration file parameters, see “"pfk" Module: Programmable
Feature Key Settings” on page 135.
Table 2. Programmable key default settings
Key NumberSetting
VSP735 Administrator and Provisioning Manual
1Line—Account 1*
2Line—Account 1
3Line—Account 1
4Directory
5Call History
6Redial
7Messages
8Do Not Disturb
9Call Forward All
10None
11None
12None
13–32None
* You can assign more than one key to an account. For example, you can configure Line
keys 1 and 2 to access Account 1, and Line keys 3 and 4 to a ccess Account 2. Use the key
label card to label the keys appropriately for VSP735 users after configuration.
Introducing the VSP73512Back to Contents
VSP735 Administrator and Provisioning Manual
Other possible programmable key settings
Call Forward No Answer—Turns Call Forward No Answer (CFNA) on and off.
When CFNA is on, unanswered incoming calls are forwarded to another number
after a specified delay.
Call Forward Busy—Turns Call Forwa rd Busy (CFB) on and off. When CFB is on,
incoming calls are forwarded to another number when the line is busy.
Quick Dial
BLF—Busy lamp field keys let you monitor activity at other phones. The key LED
indicates call status.
ACD—If enabled as an ACD (Automatic Call Distribution) key, the user can press
the key to display the ACD State menu on the phone. The user can select an ACD
state from the menu, and the key LED will indicate the selected state. See the User
Guide for more information about using the ACD State menu. The ACD feature is
compatible with Broadsoft's Broadworks Call Center Application.
Page—If this feature is enabled, press the Page key to call one or a group of
phones. Y ou can configure p ages to be automatically answered. See “SIP Account
Management” on page 39.
Multicast page—Press the Multicast page key to page a ll phon es in a pre- defin ed
paging zone. See “Paging Zone” on page 60.
Park Call—Dials the access code to park your current call. To program access
codes, see “SIP Account Management” on page 39.
Retrieve Parked Call—Dials the access code to retrieve a parked call.
In Call DTMF—Dials a string of numbers while you are on a call. For examp le,
pressing the key might dial a conference access code.
Call Return—Dials the number of the last missed call.
Group Call Pickup—Dials the Group Call Pickup code, allowing you to answer a
call ringing at any extension within an admin-defined group.
Direct Call Pickup—Dials the Direct Call Pickup code, allowing you to answer a call
ringing at a specific extension. After pressing the button, you may need to enter th e
extension number manually.
Introducing the VSP73513Back to Contents
LED Behavior
The programmable keys have LEDs that indicate various states.
Table 3. VSP735 LED behavior
Key functionLED ActivityDescription
VSP735 Administrator and Provisioning Manual
AccountFlashing ORANGE
Steady GREEN
Quickly flashing GREEN
Slowly flashing GREEN
Shared accountSteady ORANGE
Slowly flashing ORANGE
Do Not DisturbOff
Steady ORANGE
Call ForwardOff
Steady ORANGE
PageSteady GREENOutgoing page in progress
Busy Lamp FieldOff
Steady ORANGE
Quickly flashing ORANGE
Flashing ORANGE
Automatic Call
Distribution
Quickly flashing GREEN
Steady GREEN
Slow Flash GREEN
Steady ORANGE
Slowly flashing ORANGE
Quickly flashing ORANGE
Account not registered
Dialing or on a call
Ringing incoming call
Held call
Shared account is on a call
Shared account is on hold
DND is off
DND is on
Call forwarding is off
Call forwarding is on
Monitored phone is idle
Monitored phone is on a call or
has a held call
The monitored phone is ringing
BLF registration error
Agent "wrap up" state
Agent ready state
Agent unavailable state
Logged on
Logged off
ACD subscription error
Introducing the VSP73514Back to Contents
Network Requirements
A simple VSP735 SIP deskset installation example is shown in Figure 1. A switched
network topology is recommended for your LAN (using standard 1 0/100 Ethernet switches
that carry traffic at a nominal rate of 100 Mbit/s).
The office LAN infrastructure should use Cat.-5/Cat.-5e cable.
The VSP735 requires a wired connection to the LAN. However, wireless connections from
your LAN to other devices (such as laptops) in your office will not impede performance.
A Dynamic Host Configuration Protocol (DHCP) server is recommended and must be on
the same subnet as the VSP735 desksets so that IP addresses can be auto-assigned. In
most cases, your network router will have a DHCP server. By default, the VSP735 has
DHCP enabled for automatic IP address assignment.
Some DHCP servers have default settings that limit the number of network IP
addresses assigned to devices on the network. You should log in to your server
to confirm that the IP range is sufficient.
If no DHCP server is present, you can assign a static IP to the VSP735. You can assign a
static IP address using the VSP735 menu. Go to Admin settings > Network setting > Set static IP. If you do not have a DHCP server or do not manually assign static IPs, you will
not be able to access the WebUI and/or enable automatic time updates from an NTP
server.
VSP735 Administrator and Provisioning Manual
A DNS server is recommended to resolve the path to the Internet and to a server for
firmware and configuration updates. If necessary, the system administrator can also
download upgrade files and use the WebUI to update the VSP735 firmware and/or
configuration settings manually.
Figure 1. VSP735 Installation Example
Introducing the VSP73515Back to Contents
VSP735 Configuration Methods
You can configure the VSP735 using one of the following methods:
From the VSP735 itself, using the menus. The VSP735 menus are best suited to
configuring a few settings, perhaps after the initial setup has been done. For
administrators, the settings available on the VSP735 menus include network
settings, account settings, and provisioning settings. See “Using the Admin
Settings Menu” on page 26. Most of the settings accessible on the VSP735are
most useful for end users. Through the menu, they can customize the screen
appearance, sounds, and manage calls. For more information, see the VSP735
User Guide.
The Web User Interface, or WebUI, which you access using your Internet browser .
See “Using the WebUI” on page 34. The browser-based interface is easy to
navigate and best-suited to configuring a large numbe r of VSP735 settings at once.
The WebUI gives you access to every setting required for configuring a single
device. You can enter service provider account settings on the WebUI, configure
the programmable keys, and set up provisioning, which will allow you to
automatically and remotely update the VSP735 after initial configuration.
VSP735 Administrator and Provisioning Manual
Provisioning using configuration files. Working with configuration files is the best
way to configure multiple phones. There are several methods available to enable
the VSP735 to locate and upload the configuration file. For example, you can
enable the VSP735, when it starts up or rebo ots, to check for the presence of a
configuration file on a provisioning server. If the configuration file is new or has
been modified in any way , the VSP735 automatically downloads the file and
applies the new settings. For more information, see “Provisioning Using
Configuration Files” on page 90.
Introducing the VSP73516Back to Contents
Adding a Custom Logo
Line
CallFwdDirectory Settings
11:09pm 01/ 25/ 14
Line 1
Y ou can upload a custom logo to be displayed on the pho ne idle screen and during bootup.
Uploading a logo is done using the configuration file. The parameters for uploading a
custom logo are described in “Uploading a custom logo” on page 17. The default logo for
bootup and idle mode is the vtech logo.
Logo specifications
VSP735 Administrator and Provisioning Manual
The file type and dimensions for the logo are listed in the table below.
Positioning a custom logo on the screen is a matter of creating a logo with the maximum
dimensions listed above, including any surro u nd ing whit e space. Th er e ar e no
configuration file settings to specify the x-axis or y-axis position of the logo on the screen.
Uploading a custom logo
The file.bootup_logo and file.idle_logo parameters in the configuration file allow you to
upload a custom bootup logo and custom idle logo. Place the logos on your server and
enter the URL for each logo for the file.idle_logo and file.bootup_logo parameters.
If the downloaded logo is found to be invalid, the syslog will record one of the following
errors:
file not found
invalid file format
incorrect image size
image is not in black and white
Introducing the VSP73517Back to Contents
Customizing Soft Keys
The configuration file allows you to select which soft keys can appear on the Idle screen,
the Active Call screen, the Held Call screen and the Live Dial screen. You can also specify
the position of each soft key.
Some soft keys appear only under certain conditions. For example , the Line soft key on the
Idle screen appears only if there is more than one registered SIP account. When a
"conditional" soft key is not visible, the soft key's position is left empty.
Soft key levels with no soft keys will not be shown if there are multiple soft key levels (as
indicated by the and icons). Any soft key level where all soft keys are invisible will be
dynamically skipped when the user navigates through the available levels. On the VSP735,
a soft key level consists of four soft keys (p opulated or blank) in a row.
The table below shows the soft key options available for each screen. Each screen can
have a maximum of 12 soft keys.
You cannot edit soft key text. The configuration file parameters allow you to only
select and position the soft keys for each screen.
VSP735 Administrator and Provisioning Manual
Table 4. Custom Soft Keys
ScreenAvailable Soft KeysSoft Key Text
IdleBlank
Directory
Call Log
Redial
Messages
Do Not Disturb
Call Forward
Call Forward All
Call Forward No Answer
Call Forward Busy
Intercom
Retrieve Parked Call
Call Return
Directory
Call Log
Redial
Message
DND
CallFwd
FwdAll
CFNA
FwdBusy
Intercom
Retrieve
CallBack
Introducing the VSP73518Back to Contents
Group Call Pickup
Direct Call Pickup
Line (visible with more than one account assigned)
GrpPickup
DirPickup
Line
VSP735 Administrator and Provisioning Manual
Table 4. Custom Soft Keys
ScreenAvailable Soft KeysSoft Key Text
Settings
Call ActiveBlank
New
Park Call
End
Hold
Transfer
Conference
XferLine (visible with more than one call)
ConfLine (visible with more than one call)
Call HeldBlank
End
New
Park Call
Retrieve Parked Call
Settings
New
Park
End
Hold
Transfer
Conf
XferCall
ConfCall
End
New
Park
Retrieve
Group Call Pickup
Direct Call Pickup
Resume
Transfer
Conference
XferLine (visible with more than one call)
ConfLine (visible with more than one call)
The custom soft keys parameters are included in the "softkey" module. For more
information, see “"softkey" Module: Custom Soft Key Setting s” on page 148. To modify a
soft key parameter, enter values separated by commas. Soft keys appear on the phone
screen in the same order as the soft key values you enter. For example, the
parameter/value combination of
Idle screen shown below:
Status—vie w the VSP735 network status, account registration st atus, and product
information.
User Settings—allows the user to set the language for the display, configure the
appearance of the display, edit programmable keys, register a DECT headset and
customize the audio settings.
Admin Settings—configure network settings (enter static IP addresses, for
example), account settings and prov isio nin g settin gs .
This chapter contains instructions for using the Admin Settings menu and for accessing the
Status menu. See the VSP735 User Guide for more information about the Features menu
and User Settings menu.
Configuration Using the Phone Menus21Back to Contents
Viewing the Main Menu
BackSelect
Main Menu
1.Features
2.Status
3.User settings
4.Admin settings
To use the VSP735 menu:
1. When the VSP735 is idle, press MENU.
The Main Menu appears.
VSP735 Administrator and Provisioning Manual
2. Press
or to highlight the desired sub-menu, and then press SELECT.
Y ou can a lso press a correspo nding dial pad key to select a numbered menu item.
Press 2 to view the Status menu, for example.
Press SELECT or an appropriate soft key to save changes.
Press CANCEL to cancel an operation, exit the menu display or return to the idle
screen.
Using the Status menu
Use the Status menu to verify network settings and begin troubleshooting if network
problems or account registration issues affect operation.
You can also find the software version of the VSP735 on the Product Info screen,
available from the Status menu.
To view the Status menu:
1. When the VSP735 is idle, press MENU.
2. On the Main Menu, press
The Status menu appears.
or to highlight Status, and then press SELECT.
Configuration Using the Phone Menus22Back to Contents
VSP735 Administrator and Provisioning Manual
BackSelect
Status
1.Network
2.Line
3.Product Info
4.Cordless Accessories
3. On the Status menu, press or to highlight the desired menu, and then press
SELECT.
The available status menus are listed in Table 5.
T able 5. Status menu summary
MenuInformation listed
1. NetworkIP address
DHCP status (Enabled/Disabled)
Subnet Mask
Gateway IP address
DNS server 1 IP address
DNS server 2 IP address
SNTP server URL
MAC address
2. LineLines and registration status. On the Line menu, highlight
and select the desired line to view detailed line status
information:
Line status (Registered/Not registered)
Account display name
Account User ID
Registrar Server IP address
Registrar Server port number
Proxy server IP address
Configuration Using the Phone Menus23Back to Contents
Proxy server port number
VSP735 Administrator and Provisioning Manual
T able 5. Status menu summary
MenuInformation listed
3. Product InfoModel number
Serial number
MAC address
Boot version
Software version
V-Series
Hardware version
EMC version
4. Cordless Accessories
DECT headset (Registered/Not registered)
Configuration Using the Phone Menus24Back to Contents
VSP735 Administrator and Provisioning Manual
BackSelect
Line
LINE 1
LINE 2
LINE 3
LINE 4
LINE 5
LINE 1
Status:Registered
Display name:John Smith
User ID:2325550176
SIP Registrar:10.88.51.60
Registrar port:5060
Proxy:10.88.51.60
Proxy port:5060
Viewing Line status
To view line status, from the Status menu, select Line. The Line menu lists the available
lines, along with icons indicating each line's current registration status.
Table 6. Line status icons
IconDescription
Line registered
Line unregistered
Line disabled
To view complete status information for a line:
On the Line menu, press or to highlight the desired line, and then press
SELECT. The full line status screen appears.
Configuration Using the Phone Menus25Back to Contents
Using the Admin Settings Menu
BackSelect
Main Menu
1.Features
2.Status
3.User settings
4.Admin settings
Enter
123
To access the Admin Settings menu:
1. When the VSP735 is idle, press MENU.
The Main Menu appears.
VSP735 Administrator and Provisioning Manual
2. Press
3. Use the dial pad to enter the admin password, and then press . The default
The Admin settings are listed in Table 7.
Table 7. Admin setting summary
SettingOptions
1. Network setting1. DHCP (Enable, Disable)
2. Line1. LINE 1
or to highlight Admin settings, and then press SELECT.
-orPress 4 (Admin settings) on the dial pad.
password is admin (press the soft key to enter letters with the dial pad).
2. Set static IP
3. VLAN ID
4. Others
2. LINE 2
Configuration Using the Phone Menus26Back to Contents
3. LINE 3
4. LINE 4
5. LINE 5
VSP735 Administrator and Provisioning Manual
Table 7. Admin setting summary
SettingOptions
3. Provisioning1. Server
2. Login
3. Password
4. Reset to defaultPress SELECT to display a screen that allows you to reset
the phone to factory default settings.
5. Restart phonePress SELECT to display a screen that allows you to restart
the phone.
Configuration Using the Phone Menus27Back to Contents
VSP735 Administrator and Provisioning Manual
BackSelect
Network setting
1.DHCP
2.Set static IP
3.VLAN ID
4.Others
CancelSave
DHCP
DHCP:Enabled
Save
Using the Network Setting menu
Use the Network setting menu to configure network-related settings for the VSP735. For
more information about these settings, see “Basic Network Settings” on page 62 and
“Advanced Network Settings” on page 63.
To use the Network setting menu:
1. From the Admin Settings menu, press
then press SELECT.
The Network setting menu appears.
2. Press
or to highlight the desired option, and then press SELECT:
DHCP
Set static IP
VLAN ID
Others (DNS and NTP servers).
or to highlight Network setting, and
Configuration Using the Phone Menus28Back to Contents
To enable or disable DHCP:
1. From the Network setting menu, press
SELECT.
The DHCP screen appears.
2. Press
or to select Enabled or Disabled, and then press .
or to highlight DHCP, and then press
VSP735 Administrator and Provisioning Manual
Add dot
CancelSave
Set static IP
IP:0.0.0.0
BackspcAdd dot
Subnet Mask:0.0.0.0
Gateway:0.0.0.0
Add dot
Save
DHCP is enabled by default, which means the VSP735 will get its IP address from the
network. When DHCP is disabled, you must enter a static IP address for the VSP735.
You must be familiar with TCP/IP principles and protocols to configure static IP
settings.
To set static IP for the VSP735:
1. From the Network setting menu, press
press SELECT.
If DHCP is disabled, the Set static IP menu appears. If DHCP is enabled, an error
message appears briefly before returning you to the Network setting menu.
2. On the Set static IP menu, enter the static IP address. Use the dial pad and the
soft key to enter characters. Press
3. Press
4. Press
and enter the Subnet Mask. Use the dial pad and the soft key to
enter characters. Press
or to advance to the next character.
and enter the Gateway. Use the dial pad and the Add dot soft key to enter
characters. Press
or to advance to the next character.
or to highlight Set static IP, and then
or to advance to the next character.
5. Press .
To set the VLAN ID for the VSP735:
1. From the Network setting menu, press
press SELECT.
2. On the VLAN ID menu, press
Configuration Using the Phone Menus29Back to Contents
or to highlight VLAN ID, and then
or to enable or disable the WAN VLan.
VSP735 Administrator and Provisioning Manual
CancelSave
VLAN ID
WAN VLan:Disabled
WAN port:0
PC VLan:Disabled
PC port:0
Backspc
Backspc
Save
CancelSave
Others
DNS 1:0.0.0.0
BackspcAdd dot
DNS 2:0.0.0.0
SNTP:us.pool.ntp.org
Add dot
Save
3. Press and enter the WAN port number. Use the dial pad and the soft key
to enter characters. The valid range is 0 to 4095.
4. Press
5. Press
and then press or to enable or disable the PC port VLan.
and enter the PC port number. Use the dial pa d and the soft key to
enter characters. The valid range is 0 to 4095.
6. Press .
To set other settings (DNS and NTP):
1. From the Network setting menu, press
or to highlight Others, and then press
SELECT.
If DHCP is disabled, the Others menu appears. If DHCP is enabled, an error message
appears briefly before returning you to the Network setting menu.
2. Enter the IP address for the primary DNS server . Use the di al pad and the soft
key to enter characters. Press
3. Press
and enter the IP address for the secondary DNS server. The VSP735 uses
this server if the primary server does not respond.
4. Press
and enter the IP address for the NTP server . If the VSP735 does not use an
NTP server, you must manually enter the time and date settings.
5. Press .
Configuration Using the Phone Menus30Back to Contents
Use the Line menu to configure line-specific settings for the phone.
To use the Line setting menu:
1. From the Admin Settings menu, press
SELECT.The Line menu appears.
2. Highlight the desired line, if necessary, by pressing
full configuration menu for that line appears.
to highlight Line, and then press
, and then press SELECT. The
You can configure:
Account label
Display name
User ID
Authorization ID
Authorization Password
SIP Registrar Server IP
Registrar Server port
Proxy server IP
Configuration Using the Phone Menus31Back to Contents
Proxy server port
Register (Yes or No)
Answer page (Manual or Auto)
VSP735 Administrator and Provisioning Manual
Backspc
123
Save
Edit
For more information about these settings, see “SIP Account Management” on page 39.
3. Edit the Line settings using the dial pad and the soft keys available for each setting:
—deletes a character
—enables you to e nter numbers, lower ca se letters, or upper case le tters
using the dial pad. The soft key does not appear whe n the setting accepts numbers
only .
—saves and applies the new settings
—enables you to edit the setting (appears for the Password setting)
4. Press
or to advance to the next character.
Configuration Using the Phone Menus32Back to Contents
VSP735 Administrator and Provisioning Manual
CancelSave
Provisioning
Server:
Login:
BackspcABC
Password:
Backspc
ABC
Save
Edit
Save
Using the Provisioning menu
Use the Provisioning menu to manually configure auto-provisioning settings. For more
information about auto-provisioning, see “Provisioning” on page 81 and “Provisioning
Using Configuration Files” on page 90.
On the Provisioning menu you can configure:
Server string—the URL of the provisioning server . The URL can include a complete
path to the configuration file.
Login ID—the username the VSP735 will use to access the provisioning server.
Login PW—the password the VSP735 will use to access the provisioning server.
To use the Provisioning menu:
1. From the Admin Settings menu, press
to highlight Provisioning, and then press
SELECT.
The Provisioning menu appears.
2. Enter the server URL using the dial pa d keys:
—deletes a character
—enables you to e nter numbers, lower ca se letters, or upper case le tters
with the dial pad. Does not appear when the setting accepts numbers only .
—prompts you to reboot the phone and apply the new settings
—enables you to edit the setting (appears for the Password setting)
The format of the URL must be RFC 1738 compliant, as follows:
"<schema>://<user>:<password>@<host>:<port>/<url-path>"
"<user>:<password>@" may be empty.
"<port>" can be omitted if you do not need to specify the port number.
3. Press
to move to the next line and enter the Login ID for access to the pro visioning
server if it is not part of the server string.
4. Press
5. Press .
to move to the next line and enter the Login password.
Configuration Using the Phone Menus33Back to Contents
U
SING THE
W
EB
VSP735 Administrator and Provisioning Manual
C HAPTER 3
UI
The WebUI allows you to configure all aspects of VSP735 deskset operation, including
account settings, programmable keys, network settings, contact lists, and provisioning
settings. The WebUI is embedded in the VSP735 opera ting system. When you access the
WebUI, you are accessing it on the device, not on the Internet.
This chapter describes how to access the WebUI and configure VSP735 settings. This
chapter covers:
“Using the Web User Interface (WebUI)” on page 35
“Status Page” on page 38
“System Pages” on page 39
“Network Pages” on page 62
“Contacts Pages” on page 65
“Servicing Pages” on page 76.
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VSP735 Administrator and Provisioning Manual
Using the Web User Interface (WebUI)
The Web User Interface (WebUI) resides on the VSP735 deskset. You can access it using
an Internet browser. After you log in to the WebUI, you can configure the VSP735 on the
following pages:
Local Directory
Blacklist
LDAP
Broadsoft
Call History
Servicing
Reboot
Time and Date
Firmware Upgrade
Provisioning
Security
Certificates
System Logs
The WebUI also has a System Status page, where you can view network status and
general information about the VSP735. The information on this page matches the Status
menu available on the VSP735.
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VSP735 Administrator and Provisioning Manual
Network
IP:10.88.51.133
DHCP:Enable
Subnet Mask:255.255.0.0
Gateway:10.88.3.120
DNS 1:10.88.126.31
DNS 2:10.88.126.10
SNTP:us.pool.ntp.org
To access the WebUI:
1. Ensure that your computer is connected to the same network as the VSP735. Your
computer may already be connected to the network throug h the PC port on the back of
the VSP735.
2. Find the IP address of the VSP735:
a. When the VSP735 is idle, press MENU.
b. Press to highlight Status, and then press SELECT.
c. With Network highlighted, press SELECT.
The Network status screen appears.
d. On the Network status screen, note the IP Address.
3. On your computer , open an Internet browser . (Depending on your browser , some of th e
pages presented here may look different and have different controls. Ensure that you
are running the latest update of your preferred browser.)
4. Type the VSP735 IP address in the browser address bar and press ENTER on your
computer keyboard.
The browser displays a window asking for your user name and password.
5. For the user name, enter admin. For the password, enter the default password,
admin. You can change the password later on the WebUI Security page, available
under Servicing.
6. Click OK.
The WebUI appears.
Click topics from the navigation bar along the top of the WebUI, and then click the links
along the left to view individual pages. For your security, the WebUI times out after 10
minutes, so if it is idle for that time, you must log in again.
The remaining procedures in this section assume that you are already logged into the
WebUI.
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VSP735 Administrator and Provisioning Manual
The settings tables in this section contain settings that appear in the WebUI and
their equivalent settings in the configuration file template. You can use the
configuration file template to create custom configuration files. Configuration files
can be hosted on a provisioning server and us ed for aut om a tica lly con fig ur ing
phones. For more information, see “Provisioning Using Configuration Files” on
page 90.
Saving your settings
Most WebUI configuration pages have a button. Click to save changes
you have made on the page. During a configuration session, click before you
move on to the next WebUI page.
Using the WebUI37Back to Contents
Status Page
The WebUI System Status page is equivalent to the Status menu on the VSP735.
System Status
The System Status page shows:
VSP735 Administrator and Provisioning Manual
General information about your device, including model, MAC address, and
software version
Account Status information about your SIP account registration
Network information regarding your device’s network address and network
connection
Cordless Status indica tes whethe r a cord less he adset is register ed to the phone.
Using the WebUI38Back to Contents
System Pages
SIP Account Management
On the SIP Account Management pages, you can configure each account you have
ordered from your service provider.
The SIP Account settings are also available as parameters in the configuration file. See
“"sip_account" Module: SIP Account Settings” on page 99.
VSP735 Administrator and Provisioning Manual
General Account Settings
Click the link for each setting to see the matching configuration file parameter in
“Configuration File Parameter Guide” on page 98. Default values and ranges are listed
there.
SettingDescription
Enable AccountEnable or disable the SIP account. Select to enable.
Account LabelEnter the name that will appear on the VSP735 display
when account x is selected.
Display Name
User identifierEnter the User identifier supplied by your service provider.
Enter the Display Name. The Display Name is the text
portion of the caller ID that is displayed for outgoing calls
using account x.
The User ID, also known as the Account ID, is a SIP URI
field used for SIP registration.
Note
: Do not enter the host name (e.g. "@sipservice.com").
The WebUI automatically adds the default host name.
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VSP735 Administrator and Provisioning Manual
SettingDescription
Authentication nameIf authentication is enabled on the server, enter the
authentication name (or authentication ID) for
authentication with the server.
Authentication passwordIf authentication is enabled on the server, enter the
authentication password for authentication with the server.
Dial PlanEnter the dial plan, with dialing strings separated by a |
symbol. See “Dial Plan” on page 41.
Inter Digit Timeout (secs)Sets how long the VSP735 waits after any "P" (pause) in
the dial string or in the dial plan.
Maximum Number of
Calls
Select the maximum number of concurrent active calls
allowed for that account.
Page Auto AnswerWhen set to Auto, enables the VSP735 to automatically
answer when a page is received. This is usually the desired
behavior for paging.
Feature SynchronizationEnables the VSP735 to synchronize with Broadworks
Application Server. Changes to features such as DND, Call
Forward All, Call Forward No Answer, and Call Forward
Busy on the server side will also update the settings on the
VSP735 menu and WebUI. Similarly, changes made using
the VSP735 or WebUI will update the settings on the
server.
Line TypeSelect the line type to Private or Shared. A private line will
be accessible only at the VSP735 you are configuring.
Shared lines can be assigned to more than one VSP735.
For more information about using shared lines, see the
VSP735 User Guide.
Barge-inEnables subscribers to shared lines to "barge in" on active
calls on other shared lines.
DTMF methodSelect the default DTMF transmission method. You may
need to adjust this if call quality problems are triggering
unwanted DTMF tones or you have problems sending
DTMF tones in general.
Unregister after rebootEnables the phone to unregister the account(s) after
Using the WebUI40Back to Contents
rebooting-before the account(s) register again as the
phone starts up. If other phones that share the same
account(s) unregister unexpectedly in tandem with the
rebooting VSP735, disable this setting.
VSP735 Administrator and Provisioning Manual
Dial Plan
The dial plan consists of a series of dialing rules, or strings, that determine whether what
the user has dialed is valid and when the VSP735 should dial the number.
Dialing rules must consist of the elements defined in the table below.
ElementDescription
xAny dial pad key from 0 to 9, including # and *.
[0-9]
Any two numbers separated by a hyphen, where the second number is
greater than the first. All numbers within the range or valid, excluding # and *.
x+An unlimited series of digits.
,This represe nts the playing of a secondary di al tone after the user en ters the
digit(s) specified or dials an external call prefix before the comma. For
instance, "9,xxxxxxx" means the secondary dial tone is played after the user
dials 9 until any new digit is entered. "9,3xxxxxx" means only when the digit
3 is hit would the secondary dial tone stop playing.
PXThis represents a pause of a defined time; X is the pause duration in
seconds. For instance, "P3" would represent pause duration of 3 seconds.
When "P" only is used, the pause time is the same as the Inter Digit Timeout
(see “SIP Account Management” on page 39).
(0:9)This is a substitution rule where the first number is replaced by the second.
For example, "(4:723)xxxx" would replace "46789" with "723-6789". If the
substituted number (the first number) is empty, the second number is added
to the number dialed. For example, in "(:1)xxxxxxxxxx", the digit 1 is
appended to any 10-digit number dialed.
|This separator is used to indicate the start of a new pattern. Can be used to
add multiple dialing rules to one pattern edit box.
A sample dial plan appears below.
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SIP Server Settings
SettingDescription
VSP735 Administrator and Provisioning Manual
Server addressEnter the IP address or domain name for the SIP server.
Server portEnter the port number that the SIP server will use.
Registration Settings
SettingDescription
Server addressEnter the IP address or domain name for the registrar
server.
Server portEnter the port number that the registrar server will use.
ExpirationEnter the desired registration expiry time in seconds.
Registration Freq (secs)Enter the desired registration retry frequency in seconds. If
registration using the Primary Outbound Proxy fails, the
Registration Freq setting determine s th e nu m ber of
seconds before a registration attempt is made using the
Backup Outbound Proxy.
Outbound Proxy Settings
SettingDescription
Server addressEnter the IP address or domain name for the proxy server.
Server portEnter the port number that the proxy server will use.
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VSP735 Administrator and Provisioning Manual
Backup Outbound Proxy Settings
SettingDescription
Server addressEnter the IP address or domain name for the backup proxy server.
Server portEnter the port number that the backup proxy server will use.
Audio Settings
SettingDescription
Ringer ToneSets the ringer tone for incoming calls on the account.
Codec priority 1Select the codec to be used first du rin g a call.
Codec priority 2Select the codec to be used second during a call if the
previous codec fails.
Codec priority 3Select the codec to be used third during a call if the
previous codec fails.
Codec priority 4Select the codec to be used fourth during a call if the
previous codec fails.
Codec priority 5Select the codec to be used fifth during a call if the previous
codec fails.
Enable voice encryption
(SRTP)
Enable G.729 Annex BWhen G.729a/b is enabled, select to enable G.729
Select to enable secure RTP for voice packets.
Annex B, with voice activity detection (VAD) and
bandwidth-conserving silence suppression.
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VSP735 Administrator and Provisioning Manual
Quality of Service
SettingDescription
DSCP (voice)Enter the Differentiated Services Code Point (DSCP) value
from the Quality of Service setting on your router or switch.
DSCP (signalling)Enter the Differentiated Services Code Point (DSCP) value
from the Quality of Service setting on your router or switch.
Signaling Settings
SettingDescription
Local SIP portEnter the local SIP port.
TransportSelect the SIP transport protocol:
TCP (Transmission Control Protocol) is the most
reliable protocol and includes error checking and
delivery validation.
UDP (User Datagram Protocol) is generally less prone
to latency, but SIP data may be subject to network
congestion.
TLS (Transport Layer Security)—the VSP735 supports
secured SIP signalling via TLS. Optional server
authentication is supported via user-uploaded
certificates. TLS certificates are uploaded using the
configuration file. See
Settings” on page 139
“"file" Module: Imported File
and consult your service
provider.
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VSP735 Administrator and Provisioning Manual
Feature Access Codes Settings
If your IP PBX service provider uses feature access codes, then enter the applicable codes
here. Y ou can assign many of these features to programmable feature keys, which enables
end users to press the keys to dial out the codes you enter here. To configure
programmable feature keys, see “Programmable Keys” on pa ge 53.
SettingDescriptionAssignable
to PFK?
PagingEnter the paging access code.Yes
Call ParkEnter the call park access code. Broadsoft
Yes
provides a feature access code for the park
feature. Asterisk/Metaswitch provides a
parking lot extension number for the park
feature. Enter the parking lot extension
number here.
Parked Call RetrievalEnter the call park retrieval access code.
Yes
Broadsoft and Asterisk/Metaswitch provide a
feature access code for park retrieval.
VoicemailEnte r the voicemail access code. The code is
Yes
dialed when the user selects a line from the
phone's Message menu.
DND ONEnter the Do Not Disturb ON access code.Yes
DND OFFEnter the Do Not Disturb OFF access code.Yes
Call Forward All ONEnter the Call Forward All ON access code.Yes
Call Forward All OFFEnter the Call Forward All OFF access code.Yes
Call Forward No Answer ONEnter the Call Forward No Answer ON
Yes
access code.
Call Forward No Answer
OFF
Enter the Call Forward No Answer OFF
access code.
Yes
Call Forward Busy ON
Call Forward Busy OFF
Anonymous Call Reject ONEnter the Anonymous Call Reject ON access
Anonymous Call Reject
OFF
Anonymous Call ONEnter the Anonymous Call ON access code.No
Anonymous Call OFFEnter the Anonymous Call OFF access code.No
Call Waiting ONEnter the Call Waiting ON access code.No
Call Waiting OFFEnter the Call Waiting OFF access code.No
Using the WebUI45Back to Contents
Enter the Call Forward Busy ON access code.
Enter the Call Forward Busy OFF access code.
code.
Enter the Anonymous Call Reject OFF
access code.
Yes
Yes
No
No
VSP735 Administrator and Provisioning Manual
SettingDescriptionAssignable
to PFK?
Group Call PickupEnter the Group Call Pickup code. Dialing
the code enables the user to answer a call
ringing at another VSP735 that is part of the
same group.
Direct Call PickupEnter the Direct Call Pickup code. Dialing the
code enables the user to answer a call
ringing at another VSP735.
Yes
Yes
Busy Lamp Field
SettingDescription
List URIEnter the BLF list URI, as supplied by or set up with your
service provider. For example, blf-list1@sipservice.com.
This list contains a list of extensions that are eligible for
BLF monitoring. You can assign keys for BLF monitoring on
the Programmable Keys page. See “Programmable Keys”
on page 53.
Remote Pickup CodeEnter the remote pickup code for the BLF list, as supplied
by your service provider.
BLF subscription
expiration
Enter the BLF subscription expiry time (in seconds) for
account x.
Using the WebUI46Back to Contents
Voicemail Settings
SettingDescription
VSP735 Administrator and Provisioning Manual
Enable MWI
Subscription
When enabled, the account subscribes to the "message
summary" event package. The account may use the User
ID or the service provider's "Mailbox ID".
Mailbox IDEnter the URI for the mailbox ID. The phone uses this URI
for the MWI subscription. If left blank, the User ID is used
for the MWI subscription.
MWI subscription
expiration
Enter the MWI subscription expiry time (in seconds) for
account x.
in addition to, or instead of SUBSCRIBE and NOTIFY
methods—are ignored for account x. If the VSP735
receives unsolicited MWI notifications, the Message
Waiting LED will not light to indicate new messages.
Disable this setting if:
MWI service does not involve a subscription to a
voicemail server. That is, the server supports
unsolicited MWI notifications.
you want the Message Waiting LED to indicate new
messages when the VSP735 receives unsolicited MWI
notifications.
Enable Stutter Dial ToneEnables or disables the stutter dial tone for that account
(indicating message(s) waiting) when the phon e goes off
hook.
NAT T raversal
SettingDescription
Enable STUN
Server addressEnter the STUN server IP address or domain name.
Server portEnter the STUN server port.
Enable UDP Keep-AliveEnables or disables UDP keep-alives. Keep-alive packets
Keep-alive interval (secs)Enter the interval (in seconds) for sending UDP keep-alives.
Enables or disables STUN (Simple Traver sal of UDP through
NATs) for account x. The Enable STUN setting allows the
VSP735 to identify its publicly addressable information
behind a NAT via communicating with a STUN server.
are used to maintain connections established through NAT.
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VSP735 Administrator and Provisioning Manual
Music on Hold Settings
SettingDescription
Enable Local MoHEnables or disables a hold-reminder tone that the user
hears when a far-end caller puts the call on hold.
Network Conference Settings
SettingDescription
Enable Network
Conference
Conference URIEnter the URI for the network bridge for conference
Enables or disables network conferencing for account x.
handling on account x.
Session Timer
SettingDescription
Enable Session TimerEnables or disables the SIP session timer. The session
timer allows a periodic refreshing of a SIP session using
the RE-INVITE message.
Minimum value (secs)Sets the session timer minimum value (in seconds) for
account x.
Maximum value (secs)Sets the session timer maximum value (in seconds) for
account x.
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VSP735 Administrator and Provisioning Manual
Call Settings
You can configure call settings for each account. Call Settings include Do Not Disturb and
Call Forward settings.
The call settings are also available as parameters in the configuration file. See
“"call_settings" Module: Call Settings” on page 133.
General Call Settings
SettingDescription
Anonymous Call RejectEnables or disables rejecting calls indicated as
"Anonymous."
Enable Anonymous CallEnables or disables outgoing anonymous calls. When
enabled, the caller name and number are indicated as
"Anonymous."
Do Not Disturb
SettingDescription
Enable DNDTurns Do Not Disturb on or off.
Incoming callsWhen set to Show, the phone displays incoming call
information while Do Not Disturb is on. When set to Reject,
the phone rejects incoming calls without alerting the user.
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Call Forward
SettingDescription
VSP735 Administrator and Provisioning Manual
Enable Call Forward
Always
Enables or disables call forwarding for all calls on that line.
Select to enable.
Target NumberEnter a number to which all calls will be forwarded.
Enable Call Forward
Busy
Enables or disables forwarding incoming calls to the target
number if the number of active calls has reached the
maximum number of calls configured for account x.
Target NumberEnter a number to which calls will be forwarded when Call
Forward Busy is enabled.
Enable Call Forward No
Answer
Enables or disables call forwarding for unanswered calls
on that line.
Target NumberEnter a number to which unanswered calls will be
forwarded.
DelaySelect the number of rings before unanswered calls are
forwarded.
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VSP735 Administrator and Provisioning Manual
Answer
User Preferences
On the User Preferences page, you can configure some basic settings for the phone and
set hold reminder and call waiting settings. The User Preferences page is also available to
phone users when they log on to the WebUI.
The user preference settings are also available as p arameters in the configuration file. See
“"user_pref" Module: User Preference Settings” on page 130.
General User Settings
Click the link for each setting to see the matching configuration file parameter in
“Configuration File Parameter Guide” on page 98. Default values and ranges are listed
there.
SettingDescription
WebUI LanguageSets the language that appears on the WebUI. Other
languages will be added in a future release.
Phone LanguageSets the language that appears on the phone. Other
languages will be added in a future release.
Backlight Timer (secs)Sets how long (in seconds) the screen backlight stays on
after the last button press.
Ringer VolumeSets the ringer volume for incoming calls. You can also use
the VOLUME or keys on the VSP735.
Default Audio ModeSets how calls are answered when you press a line key or
.
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Call Hold Reminder
SettingDescription
VSP735 Administrator and Provisioning Manual
Enable Call Hold
Reminder Tone
Tone Interval (secs)Sets the interval fo r the call hold reminder tone, in se conds.
Enables or disables the call hold reminder tone. Select to
enable.
Call Waiting
SettingDescription
Call Waiting OffWhen selected, disables incoming call notifications when
the user is already on a call. Incoming calls are rejected.
Call Waiting OnWhen selected, enables incoming call notifications when
the user is already on a call.
Enable Call Waiting ToneEnables or disables the call waiting tone. Select to enable.
Tone Interval (secs)Sets the interval for the call waiting tone, in seconds.
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VSP735 Administrator and Provisioning Manual
Programmable Keys
The VSP735 has 16 dual-function programmable keys. You can assign up to 32 functions
to the programmable keys on the Programmable Keys page.
Keys can have identical functions, depending on the "Type" of key. For example, you can
assign several Account keys to Account 1 to enable users to manage multiple calls on
Account 1. You can also assign multiple Quick Dial keys.
The programmable key settings are also available as parameters in the configuration file.
See “"pfk" Module: Programmable Feature Key Settings” on page 135.
For the programmable key default settings, see “Programmable Keys” on page 12.
Click the link for each setting to see the matching configuration file parameter in
“Configuration File Parameter Guide” on page 98. Default values and ranges are listed
there.
Programmable Key TypeDescription
LineConfigures the key for accessing an account. Users can
Using the WebUI53Back to Contents
make or answer calls by pressing these keys. The key LED
will change according to call activity.
After selecting Account in the Type column, select the
account number in the Account column.
VSP735 Administrator and Provisioning Manual
Programmable Key TypeDescription
DirectoryConfigures the key to access the Directory menu. Users
can then press the key to view the Directory menu.
Call HistoryConfigures the key to access the Call History list. Users
can then press the key to view the Call History list.
RedialConfigures the key to access the Redial list. Users can
then press the key to view the Redial list.
MessagesConfigures the key to access the Message menu. Users
can then press the key to view the Message menu.
Do Not DisturbConfigures the key to turn Do Not Disturb on or off. The key
is lit orange when DND is on.
Call Forward AllConfigures the key to turn Call Forward All on or off. In the
Account column, select the account for which Call Forward
All will apply . Before assigning the key, ensure that you
configure Call Forward settings on the Call Settings page.
Call Forward No AnswerConfigures the key to turn Call Forward No Answer on or
off. In the Account column, select the account for which
Call Forward No Answer will apply. Before assigning the
key , ensure that you configure Call Fo rward settings on the
Call Settings page.
Call Forward BusyConfigures the key to turn Call Forward Busy on or off. In
the Account column, select the account for which Call
Forward Busy will apply. Before assigning the key, ensure
that you configure Call Forward settings on the Call
Settings page.
Quick DialConfigures the key to dial a number on the selected line.
After selecting Quick Dial, enter the n umber to be d iale d in
the Value column. In the Account column, select the
account on which the number will be dialed out.
BLF (Busy Lamp Field)Configures the key to monitor another extension.
In the Value column, enter the URI of the extension you
want to monitor with this key. For example,
2325552001@sipservice.com.
For configuring BLF interoperability when using certain
ACD (Automatic Call
Distribution)
service platforms, see
Configures the key to display the ACD State men u on the
phone LCD. In the Account column, select the applicable
sip_account.x.blf_variant
.
account. The key LED will indicate the current ACD state.
Shared Line accounts support ACD, but note that
subscribers to a shared line will share a common ACD
state.
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VSP735 Administrator and Provisioning Manual
Programmable Key TypeDescription
PageConfigures the key to call one or a group of phones.
Pressing the key dials the Paging feature access code.
You must enter the feature access code for Paging on the
SIP Account Management page.
For some service providers, you must also enter a page
extension value in the Value column. This value will be
dialed along with the Paging feature access code.
You can configure pages to be automatically answered.
See "Page Auto Answer" under “SIP Acco unt
Management” on page 39.
Multicast PageConfigures the key to make outgoing multicast pages. In
the Value column, enter a valid Paging Zone ID (ranging
from 1 to 10). Multicast paging differs from st andard pa ging
in that it is handled locally by the VSP735 and does not
require a subscription through the hosted server. To use
multicast paging, you must first set up p aging zones on the
WebUI. See “Paging Zone” on page 60. See also
pfk.x.multicast_zone
in the configuration file.
Park CallEnables the user to park a call. Pressing the key dials the
Call Park feature access code (FAC). You must enter the
feature access code for Call Park on the SIP Account
Management page. In the Account column, select the
account on which the feature access code will be dialed
out. For example, choose Account 1 if you wish to use the
Call Park FAC that you entered for account 1.
For some service providers, you must also enter a park
extension in the Value column. This value will be dialed
along with the Call Park FAC or instead of the Call Park
FAC (if your configuration doesn’t require the FAC). See
also
sip_account.x.park_variant.
Retrieve Park CallEnables the user to retrieve a parked call. Pressing the key
dials the Parked Call Retrieval feature access code (FAC)
configured on the SIP Account Management page. In the
Account column, select the account on which the featur e
access code will be dialed out. For example, choose
Account 1 if you wish to use the Parked Call Retrieval FAC
that you entered for account 1.
For some service providers, you must also enter a park
retrieval extension in the Value column. This value will be
dialed along with the Parked Call Retrieval FAC or instead
of the Parked Call Retrieval FAC (if your configuration
doesn’t require the FAC).
In Call DTMFConfigures the key to dial a string of numbers while the end
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user is on a call. For example, pressing the key might dial a
conference access code. After selecting In Call DTMF,
enter the number to be dialed in the Value column. See
also
pfk.x.incall_dtmf
in the configuration file.
VSP735 Administrator and Provisioning Manual
Programmable Key TypeDescription
Call returnConfigures the key to dial the number of the last missed
call.
Group Call PickupEnables the user to answer a call ringing at another
extension. The call can be ringing at any extensio n in th e
phone's call pickup group. Pressing the key dials the
Group Call Pickup feature access code (FAC) configured
on the SIP Account Management page.
Direct Call PickupEnables the user to answer a call ringing at a specific
VSP735 or compatible SIP telephone. Pressing the key
dials the Direct Call Pickup feature access code (FAC)
configured on the SIP Account Management page.
Depending on the server requirements, the user may then
need to enter the number of the ringing exte ns ion .
Speed Dial Keys
On the Speed Dial page, you can enter up to 10 speed dial numbers. For each speed dial
number you enter, you must assign the account on which the number will be dialed out.
To dial a speed dial number, press and hold the dial pad key that matches the speed dial
entry number.
This menu duplicates the speed dial menu on the phone (Main Menu > Feature s > Speed dial). Entries that are entered and saved on the WebUI replace entries
that were entered using the phone. Similarly, entries that are configured using the
phone menu will update entries on the WebUI.
The speed dial key settings are also available as par amete rs in the configur ation file. See
“"speed_dial" Module: Speed Dial Settings” on page 137.
After entering information on this page, click to save it.
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To enter speed dial numbers:
1. In the Name column, enter the name associated with this speed-dial entry.
2. In the Value column, enter a phone number for the desired key.
3. In the Account column, select the account that this speed dial number will use.
4. Click .
Speed Dial Keys
Click the link for each setting to see the matching configuration file parameter in
“"speed_dial" Module: Speed Dial Settings” on page 137.
SettingDescription
NameThe name associated with the speed dial entry.
ValueThe phone number that the speed dial key dials when
pressed and held.
AccountThe SIP account that the phone will use to dial the number.
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VSP735 Administrator and Provisioning Manual
Signaling Settings
The signalling settings are also available as parameters in the configuration file. See
“"network" Module: Network Settings” on page 112.
After entering information on this page, click to save it.
Voice
Click the link for each setting to see the matching configuration file parameter in “"network"
Module: Network Settings” on page 112. Default values and ranges are listed there.
SettingDescription
Min Local RTP port
Max Local RTP portEnter the upper limit of the RTP port range.
Enter the lower limit of the Real-time Transport Protocol (R TP)
port range. RTP ports specify the minimum and maximum port
values that the phone will use for RTP packets.
NAT T raversal
The NAT Traversal settings are communicated to the VoIP server so that the VSP735 is
reachable when connected to the Internet behind NAT.
SettingDescription
Enable IP MasqueradingSelect to enable NAT traversal and IP masquerading.
Public IP addressEnter the external IP address of your router. This setting
identifies the router's public address to the VoIP server.
Public SIP portEnter the router port number being used for SIP. This
Min Public RTP portEnter the lower limit of the public RTP port range.
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setting identifies the router's port to the VoIP server.
VSP735 Administrator and Provisioning Manual
SettingDescription
Max Public RTP portEnter the upper limit of the RTP port range.
Ringer Settings
The Ringer Settings enable you to provide a distinctive ringing feature via the custom
Alert-Info header associated with an incoming call. This setting overrides the ringer tone
you have set for the account. For example, you can set a unique ringer tone to alert the
VSP735 user upon receiving any incoming calls tagged as "important" in the Alert-Info
header.
The SIP Invite message contains an Alert-Info header that the phone checks in order to
determine which ringer tone to play. The Alert-Info header format is as follows:
Alert-Info: info=info_text
If the header contains the "info" p arameter , the phone attempts to match it to the Distinctive
Ringing Text. If there is a match, the associated tone will play. If there is no match, the
default tone for the account will play.
The matching is done on a "first match" basis. In the case of duplicate text strings, the ringer
tone associated with the first matched entry in the Distinctive Ringing Text list will play.
The server-side configuration must be done with your service provider. This is where the
SIP Invite text ("Distinctive Ringing Text") will be derived.
The ringer settings are also available as parameters in the configuration file. See
“"ringersetting" Module: Distinctive Ringer Settings” on page 138.
After entering information on this page, click to save it.
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VSP735 Administrator and Provisioning Manual
SettingDescription
Distinctive Ringing TextEnter the text that will match the "info" parameter and play
the ringer tone. The matching of the "info" parameter and
Distinctive Ringing Text is case sensitive. The maximum
length of the Distinctive Ringing Text is 40 characters.
ToneSelect the desired ringer from the list.
Paging Zone
On the Paging Zone page, you can enter the multicast IP addresses that the phone will
monitor. When a page is sent out using this multicast IP address, all phones that are
programmed to monitor that IP address will receive the paging RTP stream and play the
page on their speakerphone. You can also enable the phone to send out multicast pages
using a particular multicast IP address.
Y ou must first set up paging group s (each group consisting of a multicast paging IP address
and assigned User IDs) on your SIP PBX. The VSP735 can monitor a maximum of 10
multicast IP addresses.
SettingDescription
NameEnter the name of the paging zone. Names can be a
Multicast IPEnter the paging zone multicast IP address. The IP
Multicast PortEnter the multicast port used by the multicast IP address.
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maximum of 15 characters. The paging zone name is
displayed on the LCD during incoming and outgoing
multicast pages.
address range for multicast addresses is
224.0.0.0–239.255.255.255.
The valid port range is 1 to 65535.
VSP735 Administrator and Provisioning Manual
SettingDescription
PrioritySelect the paging zone priority from 1 to 10. Zones with a
priority higher than another zone can interrupt the
lower-priority zone's active page.
In addition, a call priority setting is available in the
configuration file (page_zone.call_priority_t hr es ho ld ). Th is
priority setting also ranges from 1 to 10 (2 is the default). If
the paging zone priority is higher or equal to the call
priority, then a multicast page can interrupt an active,
dialing, or incoming call.
Enable Incoming PageSelect to enable the VSP735 to receive incoming pages for
that paging zone. If the "Enable Incoming Page" checkb ox
is not selected, the phone will not listen for the multicast,
but will still be able to broadcast an outgoing page.
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Network Pages
You can set up the VSP735 for your network configuration on the Network pages. Your
service provider may require you to configure your network to be compatible with its
service, and the VSP735 settings must match the network settings.
The network settings are also available as parameters in the configuration file. See
“"network" Module: Network Settings” on page 112.
After entering information on this page, click to save it.
Basic Network Settings
VSP735 Administrator and Provisioning Manual
If you disable DHCP on this page, you must configure static IP settings for the
VSP735. You must be familiar with TCP/IP principles and protocols to configure
static IP settings.
Basic Network Settings
Click the link for each setting to see the matching configuration file parameter in “"network"
Module: Network Settings” on page 112. Default values and ranges are listed there.
SettingDescription
Enable DHCPDHCP is selected (enabled) by default, which means the
VSP735 will get its IP address, Subnet Mask, Gateway, and
DNS Server(s) from the network. When DHCP is disabled,
you must enter a static IP address for the VSP735, as well
as addresses for the Subnet Mask, Gateway, and DNS
Server(s).
IP Address
Subnet MaskEnter the subnet mask.
GatewayEnter the address of the default gateway (in this case, your
Primary DNSIf DHCP is disabled or you don't wish to use the
Secondary DNS
If DHCP is disabled, enter a st a tic IP add re ss for th e V SP735.
router).
DHCP-assigned DNS server (or one specified by your
service provider), enter addresses for the primary and
secondary DNS servers.
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Advanced Network Settings
VLAN
You can organize your network and optimize VoIP performance by creating a virtual LAN
for phones and related devices.
Click the link for each setting to see the matching configuration file parameter in “"network"
Module: Network Settings” on page 112. Default values and ranges are listed there.
SettingDescription
Enable LAN Port VLANEnable if the phone is part of a VLAN on your network.
Select to enable.
VIDEnter the VLAN ID (vlan 5, for example).
PrioritySelect the VLAN priority that matches the Quality of
Service (QOS) settings that you have set for that VLAN ID.
Outbound SIP packets will be marked and sent according
to their priority. 7 is the highest priority.
Note: Configuring QOS settings for your router or switch is
a subject outside the scope of this document.
Enable PC Port VLANEnable if the phone is part of a VLAN on your network.
Select to enable.
VIDEnter the PC Port VLAN ID (vlan 5, for example).
PrioritySelect the VLAN priority that matches the Quality of
Service (QOS) settings that you have set for that VLAN ID.
Outbound SIP packets will be marked and sent according
to their priority. 7 is the highest priority.
Note: Configuring QOS settings for your router or switch is
a subject outside the scope of this document.
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LLDP-MED
SettingDescription
Enable LLDP-MEDEnables or disables Link Layer Discovery Protocol for
Media Endpoint Devices (LLDP-MED). LLDP-MED is a
standards-based discovery protocol supported on some
network switches. It is required for auto-configuration with
VLAN settings.
Packet Interval (secs)Sets the LLDP-MED packet interval (in seconds).
802.1x
SettingDescription
Enable 802.1xEnables or disables the 802.1x authentication protocol.
This protocol allows the phone to attach itself to network
equipment that requires device authentication via 802.1x.
IdentityEnter the 802.1x EAPOL identity.
MD5 PasswordEnter the 802.1x EAPOL MD5 password.
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Contacts Pages
Local Directory
On the Local Directory page, you can manage your local directory entries. You can sort,
edit, delete, and add contact information for up to 200 entries. In order to back up your
contacts or import another local directory file, the page also enables you to export and
import your phone's local directory.
The Local Directory lists entries on up to 10 pages, with 20 entries per p age. Click ,
, , or a page number to view the desired page of entries.
VSP735 Administrator and Provisioning Manual
You can also use the phone menu to manage local directory entries. For more
information, see the VSP735 User Guide.
Table 8 describes the buttons available on the Local Directory page.
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Table 8. Local Directory commands
ClickTo...
Sort the list by last name.
Edit information for an entry
View the next page of entries.
View the last page of entries.
View the first page of entries.
Delete selected entries from the directory. Click Select All to
select every entry on the page you are viewing.
Add a new directory entry.
Delete all Directory entries.
VSP735 Administrator and Provisioning Manual
Import a directory file.
Export the directory.
To add a new directory entr y:
1. Click .
The Create Local Directory Entry page appears.
2. Enter the required information as described in the following table.
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Create Local Directory Entry
SettingDescriptionRangeDefault
First NameEnter the appropriate names in
Last Name
these fields. The maximum length
of the first name and last name
fields is 15 characters.
n/aBlank
Ringer ToneSets a unique ringer tone for calls
from this directory entry.
AccountSets the account used when you
dial this directory entry.
Work Number
Enter the appropriate names and
numbers in these fields.
Home Number
Auto, Tone 1-10Tone 1
Default Account,
Account 1-5
n/aBlankMobile Number
Default
Account
Directory Import/Export
The best way to create a directory file for import is to first export the directory from the
phone. After exporting the file, open it in an .xml editor and add or modify entries.
Importing a directory file adds the imported directory entries to existing entries. Therefore,
it is possible to have duplicate entries after importing a directory file. If you are importing a
"complete" directory file with the aim of replacing the entire current directory, use Select All
and to clear the directory before importing the file.
Using the configuration file, you can set whether an imported directory file adds to
existing entries or replaces existing entries. See “"file" Module: Imported File
Settings” on page 139.
Directory files are .xml files that have the following tags:
Local Directory WebUI fieldDirectory file XML tag
First Name<DIR_ENTRY_NAME_FIRST>
Last Name<DIR_ENTRY_NAME_LAST>
Work Number<DIR_ENTRY_NUMBER_WORK>
Mobile Number<DIR_ENTRY_NUMBER_MOBILE>
Home Number<DIR_ENTRY_NUMBER_HOME>
Account<DIR_ENTRY_LINE_NUMBER>
Call Block (not on WebUI)<DIR_ENTRY_BLOCK>
Ringer Tone<DIR_ENTRY_RINGER>
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VSP735 Administrator and Provisioning Manual
Blacklist
On the Blacklist page, you can manage local blacklist entries. The VSP735 rejects calls
from numbers that match blacklist entries. You can sort, edit, delete, and add up to 200
blacklist entries. In order to back up your blacklist entries or import another local blacklist
file, the page also enables you to export and import the blacklist.
The blacklist lists entries on up to 10 pages, with 20 entries per page. Click ,
, , or a page number to view the desired page of entries.
You can also use the VSP735 menu to manage blacklist entries. For more
information, see the VSP735 User Guide.
Table 9 describes the buttons available on the Blacklist page.
Table 9. Blacklist commands
ClickTo...
Sort the list by last name.
Edit information for an entry
View the next page of entries.
View the last page of entries.
View the first page of entries.
Delete selected entries. Click Select All to select every entry on
the page you are viewing.
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Table 9. Blacklist commands
ClickTo...
Add a new entry.
Delete all entries.
Import a blacklist file.
Export the blacklist.
To add a new blacklist entry:
1. Click .
The Create Blacklist Entry page appears.
VSP735 Administrator and Provisioning Manual
2. Enter the required information as described in the following table.
Create Blacklist Entry
SettingDescriptionRangeDefault
First NameEnter the appropriate names in
Last Name
of the first name and last name
fields is 15 characters.
AccountSets the account used when you
dial this directory entry.
Work Number
Enter the appropriate names and
numbers in these fields.
Home Number
these fields. The maximum length
n/aBlank
Default Account,
Account 1
Account 1-5
n/aBlankMobile Number
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Blacklist Import/Export
The best way to create a blacklist file for import is to first export the blacklist from the
VSP735. After exporting the file, open it in an .xml editor and add or modify entries.
Importing a blacklist file adds the imported blacklist entries to existing entr ies. Therefore, it
is possible to have duplicate entries after importing a blacklist file. If you are importing a
"complete" blacklist file with the aim of replacing the entire current blacklist, use Select All
and to clear the blacklist before importing the file.
Using the configuration file, you can set whether an imported blacklist file adds to
or replaces existing entries. See “"file" Module: Imported File Settings” on
page 139.
Blacklist files are .xml files that have the following tags:
Blacklist WebUI fieldBlacklist file XML tag
First Name<BLACKLIST_ENTRY_NAME_FIRST>
Last Name<BLACKLIST_ENTRY_NAME_LAST>
Work Number<BLACKLIST_ENTRY_NUMBER_WORK>
Mobile Number<BLACKLIST_ENTRY_NUMBER_MOBILE>
Home Number<BLACKLIST_ENTRY_NUMBER_HOME>
Account<BLACKLIST_ENTRY_LINE_NUMBER>
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LDAP
The phone supports remote Lightweight Dire ctory Access Protocol (LDAP) directories. An
LDAP directory is hosted on a remote server and may be the central directory for a large
organization spread across several cities, of fices, and dep artment s. You can configure the
phone to access the directory and allow users to search the directory for names and
telephone numbers.
The LDAP settings are also available as parameters in the configuration file. See
“"remoteDir" Module: Remote Directory Settings” on page 124.
After entering information on this page, click to save it.
LDAP Settings
Click the link for each setting to see the matching configuration file parameter in
“"remoteDir" Module: Remote Directory Settings” on pag e 124. Default values and ranges
are listed there.
SettingDescription
Enable LDAPEnables or disables the phone's access to the LD AP
Directory nameEnter the LDAP directory name.
Server addressEnter the LDAP server domain name or IP address.
PortEnter the LDAP server port.
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directory.
VSP735 Administrator and Provisioning Manual
SettingDescription
VersionSelect the LDAP protocol version supported on the phone.
Ensure the protocol value matches the vers io n as sign e d
on the LDAP server.
Authentication schemeSelect the LDAP server authentication scheme.
Authentication nameEnter the user name or authentication name for LDAP
server access.
Authentication passwordEnter the authentication password for LDAP server access.
BaseEnter the LDAP search base. This sets where the search
begins in the directory tree structure. Enter one of more
attribute definitions, separated by commas (no spaces).
Your directory may include attributes like "cn" (common
name) or "ou" (organizational unit) or "dc" (domain
component).
For example: ou=accounting,dc=vtech,dc=com
Maximum number of
entries
Sets the maximum number of entrie s returned for an LDAP
search. Limiting the number of hits can conserve network
bandwidth.
Maximum search delayEnter the delay (in seconds) before the phone starts
returning search results.
First name filterEnter the first name attributes for LDAP searching. The
format of the search filter is compliant to the standard string
representations of LDAP search filters (RFC 2254).
Last name filterEnter the last name attributes for LDAP searching. The
format of the search filter is compliant to the standard string
representations of LDAP search filters (RFC 2254).
Phone number filterEnter the number attributes for LDAP searching. The
format of the search filter is compliant to the standard string
representations of LDAP search filters (RFC 2254).
First name attributeSets the attribute for first name. What you enter here
should match the first name attribute for entries on the
LDAP server (gn for givenName, for example). This helps
ensure that the phone displays LDAP entries in the same
format as the Local Directory.
Last name attributeSets the attribute for last name. What you enter here
should match the last name attribute for entries on the
LDAP server (sn for surname, for example). This helps
ensure that the phone displays LDAP entries in the same
format as the Local Directory.
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VSP735 Administrator and Provisioning Manual
SettingDescription
Work number attributeSets the attribute for the work number . What you ente r here
should match the work number attribute for entries on the
LDAP server (telephoneNumber, for example). This helps
ensure that the phone displays LDAP entries in the same
format as the Local Directory.
Mobile number attributeSets the attribute for the mobile number. What you enter
here should match the mobile number attribute for entries
on the LDAP server (mobile, for example). This helps
ensure that the phone displays LDAP entries in the same
format as the Local Directory.
Home number attributeSets the attribute for the home number. What you enter
here should match the home number attribute for entries
on the LDAP server (homePhone, for example). This helps
ensure that the phone displays LDAP entries in the same
format as the Local Directory.
Lookup for incoming
calls
Enables or disables LDAP incoming call lookup. If enabled,
the phone searches the LDAP directory for the incoming
call number. If the number is found, the phone uses the
LDAP entry for CID info.
Lookup in dialing modeEnables or disables LDAP outgoing call lookup. If enabled,
numbers entered in pre-dial or live dial are matched
against LDAP entries. If a match is found, the LDAP entry
is displayed for dialing.
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VSP735 Administrator and Provisioning Manual
Broadsoft
The phone supports access to the Broadsoft Phonebook. Users can search for and call
contacts that are hosted on the Broadsoft Phonebook. On the Broadsoft Phonebook
Settings page, you must enter the path a nd cr ed ential s to en able the ph one to a ccess the
Broadsoft Phonebook.
Broadsoft Phonebook Settings
SettingDescription
Enable Broadsoft
Phonebook
Display nameEnter the display name for the Broadsoft Phonebook. This
Server base addressEnter the Broadsoft Phonebook server do main or IP
PortEnter the Broadsoft Phonebook server port.
Authentication nameEnter the user name or authentication name for Broadsoft
Authentication passwordEnter the authentication password for Broadsoft
Directory typeSelect the directory type: Group, Group Common,
Enables or disables the phone's access to the Broadsoft
phonebook.
name appears on the Directory list on the VSP735 menu.
address.
Phonebook access.
Phonebook access.
Enterprise, Enterprise Common, Personal
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Call History
The Call History page has no configurable settings. It displays Missed Calls, Received
Calls, and Dialed Calls. Users can view their call history and "click to dial" numbers if click
to dial is enabled.
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Servicing Pages
Reboot
To manually reboot the VSP735 and apply settings that you have updated, click .
Time and Date
On the Time and Date page, yo u can manually set the time and date, and the time and date
formats. You can also set the system time to follow a Network Time Protocol (NTP) Se rver
(recommended) or you can set the time and date manually.
VSP735 Administrator and Provisioning Manual
The time and date settings are also available as parameters in the configuration file. See
“"time_date" Module: Time and Date Settings” on page 119.
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Time and Date Format
Click the link for each setting to see the matching configuration file parameter in
“"time_date" Module: Time and Date Settings” on p age 119. Default values and ranges are
listed there.
SettingDescription
Date FormatSets the date format.
Time FormatSets the clock to a 24-hour or 12-hour format.
Network Time Settings
SettingDescription
Enable Network TimeEnables or disables getting time and date information for
your phone from the Internet.
NTP ServerIf Enable Network Time is selected, enter the URL of your
preferred time server.
Use DHCP (Option 42)If Enable Network Time is selected, select to use DHCP to
locate the time server . Option 42 specifies the NTP server
available to the phone. When enabled, the phone obtains
the time in the following priority:
1. Option 42
2. NTP Server
3. Manual time.
Time Zone and Daylight Savings Settings
SettingDescription
Time ZoneSelect your time zone from the list.
Automatically adjust
clock for Daylight
Savings
User-defined DSTSelect to set your own start and end dates and offset for
Select to adjust the clock for daylight savings time
according to the NTP server and time zone setting. To
disable daylight savings adjustment, disable both this
setting and User-defined Daylight Savings Time.
Daylight Savings Time. To disable daylight savings
adjustment, disable both this setting and Automatically
adjust clock for Daylight Savings.
If User-defined DST is enabled, set the start date and time
for daylight savings: Month, week, day, and hour.
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SettingDescription
VSP735 Administrator and Provisioning Manual
DST End: Month
DST End: Week
If User-defined DST is enabled, set the end date and time
for daylight savings: Month, week, day, and hour.
DST End: Day
DST End: Hour
Daylight Savings OffsetIf User-defined DST is enabled, this specifies the daylight
savings adjustment (in minutes) to be applied when the
current time is between Daylight Savings Start and
Daylight Savings End.
Use DHCP (Option
2/100/101)
If Enable Network Time is selected, select to use DHCP to
determine the time zone offset. Options 2, 100 and 101
determine time zone information.
Manual Time Settings
If Enable Network Time is disabled or if the time server is not available, use Manual Time
Settings to set the current time.
SettingDescription
Date Select the current year, month, and day. Click the Date
field and select the date from the calendar that appears.
Time Sets the current hour, minute, and second. Click the Time
field, and enter the current time. You can also refresh the
page to update the manual time settings.
Click to start the VSP735 using the manual time settings.
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VSP735 Administrator and Provisioning Manual
Firmware Upgrade
You can update the VSP735 with new firmware using the following methods:
Retrieving a firmware update file from a remote host computer an d accessed via a
URL. This central location may be arranged by you, an au th or ized ErisTermina l
dealer, or your SIP service provider. Enter the URL under Firmware Server Settings.
Using a file located on your computer or local network. No connection to the
Internet is required. Consult your dealer for access to firmware update files. Click
Manual Upgrade to view the page where you can manually upgrade the VSP735
firmware.
The firmware upgrade settings are also available as parameters in the configuration file.
See “"provisioning" Module: Provisioning Settings” on page 116.
Firmware Server Settings
Click the link for each setting to see the matching configuration file parameter in
“"provisioning" Module: Provisioning Settings” on page 116. Default valu es and ranges are
listed there.
SettingDescription
Firmware URL
Server authentication
name
Server authentication
password
To update the firmware immediately:
Click .
You can also configure the VSP735 to check for firmware updates at regular
intervals. See “Provisioning” on page 81.
The URL where the firmware update file resides. This should
be a full path, including the filename of the firmware file.
Authentication username for the firmware server
Authentication password for the firmware server
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Manual Firmware Update and Upload
On the Manual Firmware Update Settings page, you can upgrade the VSP735 firmware
using a file located on your computer or local network.
To update the firmware using a file on your computer or local network:
1. On the Manual Firmware Update pa ge, click to locate and open the
firmware update file.
2. Click .
After clicking the VSP735 will update its firmware and restart.
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Provisioning
Provisioning refers to the process of acquiring and applying new settings for the VSP735
using configuration files retrieved from a remote computer. After a VSP735 is deployed,
subsequent provisioning can update the VSP735 with new settings; for example, if your
service provider releases new features. See also “Provisioning Using Configuration Files”
on page 90.
With automatic provisioning, you enable the VSP735 to get its settings automatically—the
process occurs in the background as part of routine system operation. Automatic
provisioning can apply to multiple ErisTerminal products simultaneously.
With manual provisioning on the WebUI, you update the VSP735 settings (configuration
and/or firmware) yourself via Provisioning > Import Configuration and/or Firmware Upgrade > Manual Upgrade. Manual provisioning can only be performed on one
VSP735 at a time.
On the Provisioning page, you can enter settings that will enable the VSP735 to receive
automatic configuration and firmware updates. The Provisioning page also allows you to
manually update VSP735 configuration from a locally stored configuration file using an
Import function. You can also export the VSP735 configuration—either to back it up or
apply the configuration to another VSP735 in the future—to a file on your computer.
The provisioning process functions according to the Resynchronization settings and
Provisioning Server Settings. The VSP735 checks for the provisioning URL from the
following sources in the order listed below:
1. PnP—Plug and Play Subscribe and Notify protocol
2. DHCP Options
3. Preconfigured URL—Any ErisT erminal device updated to the latest firmware release will
have the Redirection Server URL available as the default Provisioning Server URL (see
“provisioning.server_address” on page 116).
Using the Redirection Service requires contacting the ErisTerminal support team
for an account.
If one of these sources is disabled, not available, or has not been configured, the VSP735
proceeds to the next source until reaching th e en d of the list.
The provisioning settings are also available as parameters in the configuration file. See
“"provisioning" Module: Provisioning Settings” on page 116.
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Provisioning Settings
SettingDescription
VSP735 Administrator and Provisioning Manual
Server URLURL of the provisioning file(s). The format of the URL must
be RFC 1738 compliant, as follows:
"<schema>://<user>:<password>@
<host>:<port>/<url-path>"
"<user>:<password>@" may be empty.
"<port>" can be omitted if you do not need to specify the
port number.
Server authentication
name
Server authentication
password
User name for access to the provisioning server
Password for access to the provisioning server
Plug-and-Play Settings
SettingDescription
Enable PnP SubscribeSelect to enable the VSP735 to search for the provisioning
URL via a SUBSCRIBE message to a multicast address
(224.0.1.75). The VSP735 expects the server to reply with
a NOTIFY that includes the provisioning URL. The process
times out after five attempts.
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DHCP Settings
SettingDescription
Use DHCP OptionsEnables the VSP735 to use DHCP options to locate and
retrieve the configuration file. When selected, the VSP735
automatically attempts to get a provisioning server
address, and then the configuration file. If DHCP options
do not locate a configuration file, then the server
provisioning string is checked.
Note: Ensure that DHCP is also enabled on the Network >
Basic settings page.
DHCP Option Priority 1If DHCP is enabled, sets the DHCP Option priority. Select
the highest priority option.
DHCP Option Priority 2If DHCP is enabled, sets the DHCP Option priority. Select
the second highest priority option.
DHCP Option Priority 3If DHCP is enabled, sets the DHCP Option priority. Select
the third highest priority option.
Vendor Class ID (DHCP
60)
User Class Info (DHCP
77)
DHCP Option 60 is available to send vendor-specific
information to the DHCP Server.
DHCP Option 77 is available to send vendor-specific
information to the DHCP Server.
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Resynchronization
SettingDescription
ModeSets which files the VSP735 checks for at regular intervals.
It can check for configuration files, firmware update files
(from the URL entered on the Firmware Server Settings
page), or both.
Note: When checking for both configuration and firmware
files, the firmware URL can be within the config file. This
firmware URL takes take precedence ov er the URL on the
Firmware Server Settings page. It will also update the URL
on the Firmware Server Settings page. This allows you to
change the firmware URL automatically.
Bootup CheckSets the VSP735 to check the provisioning URL for new
configuration and/or firmware files upon bootup. The
update is applied as part of the reboot process.
IntervalSets an interval, in minutes, for checking for updates.
Use encryptionEnables an AES-encrypted configuration file to be
decrypted before being applied to the VSP735. Select if the
configuration file has been secured using AES encryption.
See “Securing configuration files with AES encryption” on
page 96.
PassphraseIf the configuration file has been secured using AES
encryption, enter the 16-bit key. See “Securing
configuration files with AES encryption” on page 96.
Import Configuration
Y ou can configure the VSP735 by importing a configuration file from your computer or your
local network. For more information about configuration file types and configuration file
formatting, see “Provisioning Using Configuration Files” on page 90.
To import a configuration file:
1. Click to locate and open the configuration file.
2. Click .
The VSP735 will update its configuration.
Manually importing a configuration file differs from the auto-provisioning process in that:
The VSP735 does not check whether the file has been loaded before. The
configuration file is processed whether or not it is dif ferent from the current version.
The VSP735 will restart immediately after importing the configuration file, without
waiting for one minute of inactivity.
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VSP735 Administrator and Provisioning Manual
Export Configuration
You can export all the settings you have configured on the WebUI and save them as a
configuration file on your computer . You can then use this configuration file as a backup, or
use it to update other phones.
Under Export Configuration, you can also reset the phone to its default configuration.
The exported configuration file will contain the following passwords in plain text:
SIP account authentication password
EAPOL password
Firmware server password
Provisioning server password
Encryption passphrase
LDAP server password
Broadsoft directory server password.
Please ensure that you save the exported configuration file in a secure location.
To export the configuration file:
Click .
The format of the exported file is <model name>_<mac address>.cfg. For example,
VSP735_0011A0OCF489.cfg.
Exporting a configuration file generates two he ader lines in the configuration file. These
header lines provide the model number and software version in the following format:
#Model Number = xxxxxxx
#SW Version = xxxxxxx
You can use the exported file as a general configuration file, and duplicate the settings
across multiple units. However, ensure that you edit the file to remove any MAC-specific
SIP account settings before applying the general configuration file to other units.
Reset Configuration
You can reset the phone to its default settings.
To reset the VSP735 to its default configuration:
1. Under Reset Configuration, click .
2. When the confirmation box appears, click OK.
Using the WebUI85Back to Contents
VSP735 Administrator and Provisioning Manual
Security
On the Security page you can reset the admin password, reset the user password, and
enter web server settings.
The security settings are also available as parameters in the configuration file. See “"web"
Module: Web Settings” on page 129.
Administrator Password
You can set the administrator password on the WebUI or by using provisioning. For more
information on using provisioning to set the administrator passwo rd, see “"profile" M odule:
Password Settings” on page 145.
To change the admin password:
1. Enter the old password (for a new VSP735, the default password is admin).
2. Enter and re-enter a new password. The pa ssword is case sensitive and can consist of
both numbers and letters (to a maximum of 15 characters).
3. Click .
User Password
Y ou can set the user password on the W ebUI or by using provisioning. For more information
on using provisioning to set the user password, see “"profile" Module: Password Settings”
on page 145.
To change the User password:
1. Enter the old password (for a new VSP735, the default password is user).
2. Enter and re-enter a new password. The pa ssword is case sensitive and can consist of
both numbers and letters (to a maximum of 15 characters).
3. Click .
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VSP735 Administrator and Provisioning Manual
Web Server
SettingDescription
HTTP Server portPort used by the HTTP server.
Enable Secure BrowsingSets the server to use the HTTPS protocol.
HTTPS Server portPort used by the HTTPS server.
To configure Web Server Settings:
1. Enter the HTTP Server port number. The default setting is 80.
2. Enable or Disable Secure Browsing. When enabled, the HTTPS protocol is used, and
you must select the HTTPS server port in the next step.
3. Enter the HTTPS server port number. The default setting is 443.
Changing the Web Server settings will reboot the VSP735.
Certificates
You can upload an optional web server certificate to the VSP735 to establish a secure
connection between phone and server. If a certificate is not available, the VSP735's
self-signed certificate will be used during the connection transaction.
A web server certificate can also be uploaded using provision ing. For more information, see
“"file" Module: Imported File Settings” on page 139.
To upload a web server certificate:
1. On the Server Certificate page, click .
2. Locate the certificate file and click Open.
3. On the Server Certificate page, click .
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VSP735 Administrator and Provisioning Manual
System Logs
On the Syslog Settings page, yo u can enter settings related to system logg ing a ctivities.
It supports the following logging modes:
Syslog server
Volatile file
Under Network Trace, you can capture network traffic related to the phone's activity and
save the capture as a .pcap file. The file can be used for diagnostic and troubleshooting
purposes.
Under Download Log, you can save the system log to a file.
The Syslog settings are also available as parameters in the configu ra tio n file. See “"log"
Module: Log Settings” on page 123.
Syslog Settings
SettingDescription
Enable SyslogEnable log output to syslog server.
Server addressSyslog server IP address.
Server portSyslog server port.
Log LevelSets the log level. The higher the level, the larger the
CRITICAL: Operating conditions to be reported or corrected immediately (for
example, an internal component failure or file system error).
ERROR: Non-urgent failures—unexpected conditions that won't cause the device
to malfunction.
WARNING: An indication that an error or critical condition can occur if action is not
taken.
INFO: Normal operational messages.
DEBUG: Developer messages for troubleshooting/debugging purposes.
Network Trace
To perform a network trace:
1. Start a network trace by clicking . The button changes to .
2. Stop the network trace by clicking .
3. Save the trace by clicking . Your browser should prompt you to save the
capture.pcap file.
Download Log
To download the system log:
1. Click .
2. After your browse r prompts you to save the system.log file, save the file in the desired
location.
Using the WebUI89Back to Contents
P
ROVISIONING
F
ILES
U
SING
VSP735 Administrator and Provisioning Manual
C HAPTER 4
C
ONFIGURATION
Provisioning using configuration files is the quickest way to configure multiple VSP735
desksets and other ErisTerminal products. You can place configuration files on a
provisioning server, where the VSP735 desksets retrieve the files and update their
configuration automatically.
Configuration files have the extension .cfg and contain settings that will apply to VSP735
desksets. To edit a configuration file, open it with a text editor such as Notepad.
The settings within a configuration file are grouped into modules. Most of the modules
group their settings in the same way that settings are grouped on the VSP735 WebUI. For
example, the "time_date" module in the configuration file contains the same settings that
are on the Time and Date WebUI page. For a complete list of VSP735 configuration file
modules and their associated parameters, see
page 98.
Using the WebUI, you can also import a configuration file and apply the configuration file
settings to the VSP735. For more information, see
This chapter covers:
“The Provisioning Process” on page 91
“Configuration File Types” on page 93
“Data Files” on page 94
“Configuration File Tips and Security” on page 95.
“Configuration File Parameter Guide” on
“Import Configuration” on page 84.
Provisioning Using Configuration Files90Back to Contents
The Provisioning Process
The automatic provisioning process is as follow s:
1. Check for new or updated configuration files. For file-checking options, see
“Provisioning” on page 81 and “Resynchronization: configuration file checking” on
page 92. The VSP735 maintains a list of the last loaded provisioning files. The VSP735
compares its current configuration against the files it finds on the provisioning server.
Checking for update… appears on the VSP735 screen.
If provisioning has been triggered by the resync timer expiring or by remote
check-sync, the VSP735 checks for updated files after one minute of inactivity.
2. Download the configuration files.
If any file on the provisioning server has changed, the VSP735 treats it as a new file
and downloads it. Configuring Deskset… appears on the VSP735 screen.
If the provisioning URL specifies a path only with no filename, then by default the
VSP735 looks for and retrieves the following two files:
General file: <model>.cfg.
VSP735 Administrator and Provisioning Manual
MAC-specific file: <model>_<MAC Address>.cfg.
The <model> variable is the VTech product model: VSP735, for example.
If the provisioning URL specifies both a path and filename, then the VSP735 retrieves
only the configuration file specified.
3. The VSP735 restart s after one minute of inactivity. Please wait while the phone reboots appears on the VSP735 screen. For more informa tion, see “VSP735 rest art”
on page 92.
During provisioning, the VSP735 reads the configuration file and validates each module
and setting. The VSP735 considers a setting valid if it is:
a valid data type
formatted as a valid setting
within a valid data range
part of a module that passes an integrity check. That is, the module's settin gs ar e
consistent and logical. For example, in the "network" module, if DHCP is disabled,
but no static IP address is specified, the module will fail the integrity check and
none of the settings will apply.
Invalid modules or invalid settings are skipped and logged as ERROR messages in the
system log, but will not interrupt the provisioning process. The system log will include the
module parameters that have not been applied. A recognized module with unrecognized
settings will cause all other settings in that module to be skipped.
A successful configuration or firmware update is reported as an INFO message in the
system log.
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VSP735 Administrator and Provisioning Manual
See “Configuration File Parameter Guide” on page 98 for the options and value ranges
available for each configuration file setting.
Resynchronization: configuration file checking
You can select a number of options that determine when the VSP735 checks for new
configuration files. This process of checking for configuration files is called
Resynchronization. Resynchronization options are available on the WebUI Provisioning
page, but you can also include them in a configuration file.
The resynchronization options are:
Mode—sets the VSP735 to check for a configuration file only, a firmware update
file only, or both types of file.
Never—configuration file checking is disabled
Bootup—the VSP735 checks for new configuration files when it boots up. Any
updates are applied during the boot-up process.
Remote check-sync—enables you to start a resynchronization remotely using yo ur
hosted server's web portal. The Remote check-sync settings are available only in
the configuration file, not the WebUI.
Repeatedly, at a defined interval from 60 to 65535 minutes (45 days).
VSP735 restart
If the VSP735 needs to restart after an auto-update, the restart happens only after the
device has been idle for one minute.
To prevent users from delaying the update process (auto-updates cannot begin until the
VSP735 has been idle for one minute), or to avoid device restarts that might interfere with
incoming calls:
set the resynchronization interval to a suitable period
upload any new configuration file(s) to your provisioning server after work hours so
that the VSP735 will download the file(s) when there is no call activity.
When you update the VSP735 by importing a configuration file using the WebUI, the device
restarts immediately after applying the new settin gs, regardle ss of whether the VSP735 is
idle.
Provisioning Using Configuration Files92Back to Contents
Configuration File Types
The VSP735 is able to retrieve and download two types of configuration file. Depending on
your requirements, you may want to make both types of configuration file available on your
provisioning server.
The two configuration file types are a general configuration file and a MAC-specific
configuration file. The types differ in name only. The formatting of the files' content is the
same.
The general configuration file contains settings that are required by every VSP735 in the
system.
The MAC-specific configuration file is a file that only a single VSP735 can retrieve. The
MAC-specific configuration file name contains a VSP735 MAC address and can only be
retrieved by the device with a matching MAC address.
The <model> variable is the VTech product model; for example, VSP725. For more
information about the MAC-specific configuration file, see
configuration file” on page 95.
If the provisioning URL specifies a path only with no filename, then b y default the VSP735
will fetch both files.
However, if the provisioning URL specifies both a p ath and filename, then the VSP735 will
only fetch the single configuration file specified.
Both the general and MAC-specific files can contain any of the available configuration
settings. A setting can appear in the general configuration file or the MAC-specific
configuration file, or both files, or neither file. If a setting appears in both files, the setting
that is read last is the one that applies.
When the VSP735 fetches both a general and a MAC-specific configuration file, the general
file is processed first. You can configure a setting for most of your VSP735 desksets in the
general file, and then overwrite that setting for just a few VSP735 desksets using the
MAC-specific file.
“Guidelines for the MAC-Specific
Provisioning Using Configuration Files93Back to Contents
Data Files
VSP735 Administrator and Provisioning Manual
The configuration file can also include links to data files for product customization. Allowed
data types include the following:
Directory (contacts, blacklist) in .xml format
Certificates (server, provisioni ng, LDAP, Broadsoft) in pem format
Logos (a bootup logo and an idle screen logo) in .bmp format
Links to data files are in the configuration file's "file" module. This is where you enter any
URLs to the data files that the VSP735 deskset may require.
None of the data files are exported when you export a configuration file from the VSP735.
However, you can export a Directory or Blacklist .xml file using the WebUI. After modifying
the .xml file, you can use the configuration file "file" module to have the VSP735 import the
new file. For a complete list of data file parameters, see
“"file" Module: Imported File
Settings” on page 139.
Provisioning Using Configuration Files94Back to Contents
VSP735 Administrator and Provisioning Manual
Configuration File Tips and Security
All configuration settings are initially stored in a configuration template file. Copy, rename,
and edit the template file to create a general configuration file and the MAC-specific
configuration files you will need. You can store the general configuration file and the
MAC-specific files on your provisioning server.
Do not modify the configuration file header line that includes the model and firmware
version.
To save yourself time and effort, consider which settings will be common to all (or the
majority of) VSP735 desksets. Such settings might include call settings, language, and NAT
settings. You can then edit those settings in the configuration template and save it as the
general configuration file. The remaining settings will make up the MAC-specific
configuration file, which you will have to copy and edit for each VSP735.
Guidelines for the MAC-Specific configuration file
The VSP735 downloads the MAC-specific configuration file after the general configuration
file. Y ou must create a MAC-specific configuration file for each VSP735 in your system. The
file name must contain the VSP735 MAC address, which is printed on a label on the back
of the device, or available on the MENU > Status > Product Info screen. For example, a
VTech VSP735 deskset with the MAC address of 00:11:A0:10:6F:2D would download the
VSP735_0011A0106F2D.cfg file.
When renaming a MAC-specific configuratio n file, ensure the filename is all upper
case.
The MAC-specific configuration file contains settings intended exclusively for that VSP735
deskset. Such settings will include SIP account settings such as display name, user ID, and
authentication ID.
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VSP735 Administrator and Provisioning Manual
Securing configuration files with AES encryption
You can encrypt your configuration files to prevent unauthorized users modifying the
configuration files. The VSP735 firmware decrypts files using the AES 256 algorithm. After
encrypting a file and placing it on your provisioning server, you can enable the VSP735 to
decrypt the file after fetching it from the server.
The procedures in this section use OpenSSL for Windows for file encryption, as shown in
Figure 2.
To decrypt a configuration file, you will need a 16-character AES key that you specified
when you encrypted the file. The key (or passphrase) is limited to 16 characters in length
and supports special characters ~ ^ ` % ! & - _ + = | . @ * : ; , ? ( ) [ ] { } < > / \ # as well as
spaces.
The encryption of configuration files is suppor te d only fo r the aut o pr ov isio nin g
process. Encrypt files only if you intend to store them on a provisioning server. Do
not encrypt files that you intend to manually import to the VSP735. You cannot
enable decryption for manually imported configuration files.
To encrypt a configuration file:
1. (Optional) Place your configuration file in the same folder as the openssl executable
file. If the configuration file is not in the same folder as the openssl executable file, you
can enter a relative pathname for the [infile] in the next step.
Elements in brackets are examples—do not enter the brackets. Enter a 16-character
passphrase and the unencrypted configuration file filename (the "infile") and a name for the
encrypted file ("outfile") that will result.
Provisioning Using Configuration Files96Back to Contents
Figure 2. OpenSSL command line
VSP735 Administrator and Provisioning Manual
To enable configuration file decryption:
1. On the WebUI, click Servicing > Provisioning.
2. On the Provisioning page under Resynchronization, select Use Encryption for configuration file.
3. Enter the 16-character passphrase that you created when you encrypted the
configuration file.
4. Click .
You must ensure that configuration files are encrypted when enabling AES
Encryption. Decrypting an unencrypted file will result in a garbage file that is not
processed. This will also be logged as an error in the system log.
Provisioning Using Configuration Files97Back to Contents
C
ONFIGURATION
F
ILE
P
VSP735 Administrator and Provisioning Manual
C HAPTER 5
ARAMETER
G
UIDE
This chapter lists the available options for all the settings within the VSP735 configuration
file. Most settings in the configuration file have an equivalent in the WebUI (see the settings
tables in “Using the WebUI” on p age 34). However , the options you must enter when editing
the configuration file have a different syntax and format.
The settings are divided into modules. Most modules correspond to a page on the VSP735
WebUI. You may wish to reorganize the modules within the configuration file itself. The
configuration file settings can be listed in any order, and the configuration file will still be
valid.
The modules included in the configuration file are:
“"sip_account" Module: SIP Account Settings” on page 99
“"network" Module: Network Settings” on page 112
“"provisioning" Module: Provisioning Settings” on page 116
“"time_date" Module: Time and Date Settings” on page 119
“"log" Module: Log Settings” on page 123
“"remoteDir" Module: Remote Directory Settings” on page 124
“"web" Module: Web Settings” on page 129
“"user_pref" Module: User Preference Settings” on page 130
“"call_settings" Module: Call Settings” on page 133
“"pfk" Module: Programmable Feature Key Settings” on page 135
“"speed_dial" Module: Speed Dial Settings” on p age 137
“"ringersetting" Module: Distinctive Ringer Settings” on page 138
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VSP735 Administrator and Provisioning Manual
“"file" Module: Imported File Settings” on page 139
“"tone" Module: Tone Definition Settings” on page 142
“"profile" Module: Password Settings” on page 145
“"page_zone" Module: Paging Zone Settings” on page 146
“"softkey" Module: Custom Soft Key Settings” on page 148.
"sip_account" Module: SIP Account Settings
The SIP Account settings enable you to set up individual accounts for each user. You can
add up to three accounts for each VSP735. Each account requires you to configure the
same group of SIP account settings. The SIP account settings for each account are
identified by the account number, from 1 to 5 for the VSP735.
For example, for account 1 you would set:
sip_account.1.sip_account_enab le = 1
sip_account.1.label = Line 1
sip_account.1.display_name = 1 001
sip_account.1.user_id = 2325551001
and so on.
For account 2, you would set:
sip_account.2.sip_account_enab le = 1
sip_account.2.label = Line 2
sip_account.2.display_name = 1 002
sip_account.2.user_id = 2325551002
and so on, if you have additional accounts to configure.
The SIP account settings follow the format: sip_account.x.[element], where x is an account
number ranging from 1 to 5 for the VSP735.
All these settings are exported when you manually export the configuration from the
VSP735.
General configuration file settings
Setting:
Description:Sets the dial plan for account x. See “Dial Plan” on page 41.
Values:Text stringDefault:x+P
Configuration File Parameter Guide99Back to Contents
sip_account.x.dial_plan
VSP735 Administrator and Provisioning Manual
Setting:
sip_account.x.inter_digit_timeout
Description:Sets the inter-digit timeout (in seconds) for account x. The inter-digit
timeout sets how long the VSP735 waits after the last digit is entered
before dialing the number.
Values:1–10Default:3
Setting:
sip_account.x.maximum_call_number
Description:Sets the maximum number of concurrent active calls allowed for that
account.
Values:1–6Default:6
Setting:
sip_account.x.auto_answer_enable
Description:Enables or disables automatic answering of pages for account x.
Values:0 (disabled), 1 (enabled)Default:0
Setting:
sip_account.x.barge_in_enable
Description:If the shared line type is enabled for account x, enables or disables
"barge in" capability for VSP735 desksets with shared accounts.
Values:0 (disabled), 1 (enabled)Default:0
Setting:
sip_account.x.dtmf_transport_method
Description:Sets the transport method for DTMF signalling for account x.
Values:auto, rfc2833, inband, info Default:auto
Setting:
sip_account.x.unregister_after_reboot_enable
Description:Enables or disables the VSP735 to unregister account x after rebooting.
Values:0 (disabled), 1 (enabled)Default:0
Setting:
sip_account.x.primary_sip_server_address
Description:Sets the SIP server IP address for account x.
Values:Text stringDefault:Blank
Configuration File Parameter Guide100Back to Contents
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