VTech ErisTerminal VSP726A Administrator And Provisioning Manual

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ErisTerminal® SIP Deskset 

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VSP726A

Administrator and Provisioning Manual

Rev. 1 07/16

VSP726A Administrator and Provisioning Manual

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ONTENT S

Preface ...................................................................................................... 7

Text Conventions....................................... .......................................... ...............................8

Audience.............................................................................................................................8

Related Documents............................................................................................................8

Introducing the VSP726A ........................................................................ 9

About the VSP726A deskset ............................................................................................10

Quick Reference Guide ....................................................................................................11

Programmable Feature Keys............................................................................................13

Other possible programmable key settings .........................................................13

LED Behaviour .................................................................................................................15

Programmable Hard Keys ................................................................................................16

Network Requirements.....................................................................................................17

VSP726A Configuration Methods.....................................................................................18

Adding a Custom Logo........................... ... ... .... ... .......................................... ...................19

Idle screen logo behaviour...................................................................................19

Logo specifications.......... ... .......................................... .......................................19

Uploading a custom logo.....................................................................................19

Custom logo user interactions.............................................................................20

Customising Soft Keys...................................... .......................................... ......................21

Custom soft key configuration file settings ..........................................................23

Using an SD card .............................................................................................................24

Inserting and ejecting an SD card........................................................................24

Configuration Using the Phone Menus................................................ 26

Viewing the Main Menu ....................................................................................................27

Using the Status menu.........................................................................................27

Viewing Line status..............................................................................................29

Using the Admin Settings Menu .......................................................................................30

Using the Network Setting menu.........................................................................32

Using the Line menu............................................................................................35

Using the Provisioning menu...............................................................................36

Using the Security menu......................................................................................37

Using the Call Recording menu...........................................................................39

Using the Edit password menu............................................................................39

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Using the WebUI..................................................................................... 41

Using the Web User Interface (WebUI)......................... ... ... ... ... .... ... ... ... .... ... ...... ... .... ... ...42

Status Page......................................................................................................................45

System Status..................... .... ... ... .......................................... .............................45

System Pages .............................. ... .... ... ... ... .......................................... ..........................46

SIP Account Management............ ... .......................................... ..........................46

General Account Settings ................................... ... .... ... ... ... .... ... ...................46

Dial Plan........................................................................................................49

SIP Server Settings.......................................................... .............................50

Registration Settings.....................................................................................51

Outbound Proxy Settings ..............................................................................51

Backup Outbound Proxy Settings .................................................................51

Caller Identity Settings ..................................................................................52

Audio Settings...............................................................................................52

Quality of Service.......................... ... ... ... .... ......................................... ..........53

Signaling Settings .........................................................................................53

Voice .............................................................................................................54

Feature Access Codes Settings....................................................................54

Busy Lamp Field ........................................... .......................................... ......56

Voicemail Settings.........................................................................................57

NAT Traversal ...............................................................................................57

Music on Hold Settings .................................................................................58

Network Conference Settings .......................................................................58

Session Timer..................................................................... .... ......................58

Jitter Buffer....................................................................................................59

Keep Alive.....................................................................................................59

Call Settings.........................................................................................................60

General Call Settings.................................................................... ... ... .... ... ...60

Do Not Disturb...............................................................................................61

Call Forward..................................................................................................61

Call Completion.............................................................................................61

Custom Ringer ..............................................................................................62

User Preferences.................................................................................................63

General User Settings......................................................... ..........................63

Call Hold Reminder.......................................................................................64

Call Waiting...................................................................................................64

Programmable Feature Keys...............................................................................65

Programmable Hard Keys ...................................................................................70

Speed Dial Keys................. .......................................... .......................................73

Speed Dial Keys........... .... ... ... ... .... ... .......................................... ...................74

Ringer Settings............. ... .......................................... ..........................................74

Paging Zones............................. ... ... .... ... ... ... .... ......................................... ..........75

Server Application................................ ... ... ... .......................................... .............77

Action URI Syntax.........................................................................................77

Action URI.....................................................................................................78

XML Push Settings.... ... .... ... ... ... .... ... .......................................... ...................80

Hotline Settings.......................... ... ... .... ... ... ... .... ......................................... ..........81

Local Call Recording............................................................................................82

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Network Pages .................................................................................................................83

Basic Network Settings........................................................................................84

Basic Network Settings .................................................................................84

Advanced Network Settings.................................................................................86

PC Port................ .......................................... ................................................86

VLAN.............................................................................................................86

LLDP-MED....................................................................................................87

802.1x ...........................................................................................................87

Contacts Pages ................................................................................................................88

Local Directory.....................................................................................................88

Create Local Directory Entry.........................................................................90

Directory Import/Export ........................................................... ... ... ... ... .... ... ...90

Blacklist.........................................................................................................91

Create Blacklist Entry....................................................................................92

Blacklist Import/Export ..................................................................................93

LDAP ...................................................................................................................94

LDAP Settings...............................................................................................94

About LDAP attribute filters...........................................................................94

Broadsoft .............................................................................................................97

Broadsoft Phonebook Settings......................................................................97

Remote XML........................................................................................................98

Remote XML Directory Format .....................................................................98

Call History ........................................................................................................100

Configuration Pages.......................................................................................................101

Reboot...............................................................................................................101

Time and Date...................................................................................................101

Time and Date Format ................................................................................102

Network Time Settings................................................................................102

Time Zone and Daylight Savings Settings ..................................................102

Manual Time Settings..................................................................................103

Custom Language .............................................................................................104

Firmware Upgrade.............................................................................................105

Firmware Server Settings............................................................................105

Manual Firmware Update and Upload ........................................................106

Updating a Cordless Handset .....................................................................106

Provisioning.......................................................................................................107

Provisioning Settings...................................................................................108

Plug-and-Play Settings................................................................................109

DHCP Settings............................................................................................109

Resynchronization.......................................................................................110

Import Configuration.................................................................................... 111

Export Configuration ........................................ ... ........................................ 112

Reset Configuration ....................................................................................113

Security.............................................................................................................. 114

Administrator Password ..............................................................................114

User Password............................................................................................ 115

Phone Lock................................................................... ... ... .... ... ... ... ... ........115

PIN Masking................................................................................................116

Web Server ................................................................ ... ... ... .... ... ... ... ...........117

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Trusted Servers............ ... ... .... ... ... ... .......................................... ........................118

Trusted IP............... ... ... ... .......................................... ........................................ 119

Certificates.........................................................................................................120

Device Certificate........................................................................................120

Trusted Certificate............... ... ... .... ... ... ... .... ......................................... ........121

TR-069 Settings............................................................................. ....................122

System Logs.... ... .... ... ... ... ... .... .......................................... .................................123

Syslog Settings ...........................................................................................123

Network Trace.............................................................................................124

Download Log.............................................................................................124

Provisioning Using Configuration Files............................................. 125

The Provisioning Process...............................................................................................126

Resynchronization: configuration file checking................................. ... ... ... .... ... .127

VSP726A restart................................................................................................127

Configuration File Types.................................................................................................128

Data Files...................................... .......................................... ........................................129

Configuration File Tips and Security...............................................................................130

Guidelines for the MAC-Specific configuration file............ ... ... ... .... ... ... ..............130

Securing configuration files with AES encryption ..............................................131

Configuration File Parameter Guide................................................... 133

sip_account Module: SIP Account Settings....................................................................134

General configuration file settings .................................................................... .135

MAC-specific configuration file settings.............................................................144

hs_settings Module: Handset Settings ................................................... .... ... ... ... ... .... ... .150

General configuration file settings .................................................................... .150

MAC-specific configuration file settings.............................................................150

network Module: Network Settings.................................................................................151

General configuration file settings .................................................................... .151

MAC-specific configuration file settings.............................................................153

provisioning Module: Provisioning Settings....................................................................156

security Module: Security Settings .................................................................................161

time_date Module: Time and Date Settings....................................................................163

log Module: System Log Settings...................................................................................167

remoteDir Module: Remote Directory Settings...............................................................168

web Module: Web Settings........................................................ .....................................173

trusted_ip Module: Trusted Server and Trusted IP Settings...........................................174

user_pref Module: User Preference Settings.......................... ... .... ... ..............................175

General configuration file settings .................................................................... .175

MAC-specific configuration file settings.............................................................177

call_settings Module: Call Settings...... ... ... .......................................... ...........................1 79

General configuration file settings .................................................................... .179

MAC-specific configuration file settings.............................................................179

pfk Module: Programmable Feature Key Settings..........................................................182

Programmable Feature Keys.............................................................................182

Programmable Hard Keys .................................................................................185

speed_dial Module: Speed Dial Settings.......... ... ... ... .... ......................................... ........187

audio Module: Audio Settings.......... .... ... ... ... .... ... ... .......................................... ..............188

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ringersetting Module: Distinctive Ringer Settings...........................................................190

call_record Module: Call Recording Settings..................................................................191

file Module: Imported File Parameters............................................................................192

General configuration file settings .................................................................... .192

MAC-specific configuration file settings.............................................................194

xml_app Module: XML Settings.................... .... ..............................................................196

system_event Module: Action URI Settings............................................ .... ... ... ... ... .... ....197

tr069 Module: TR-069 Settings.......................................................................................199

tone Module: Tone Definition Settings............................................................................201

profile Module: Password Settings .................................................................................207

General configuration file settings .................................................................... .207

MAC-specific configuration file settings.............................................................207

page_zone Module: Paging Zone Settings.....................................................................208

phonelock Module: Phone Lock Settings .......................................................................210

softkey Module: Custom Soft Key Settings.....................................................................211

Troubleshooting................................................................................... 212

Common Troubleshooting Procedures...........................................................................212

Appendixes........................................................................................... 214

Appendix A: Soft Keys......................................................... .......................................... .214

Appendix B: Maintenance....... ... ... ... .... ... .......................................... ..............................216

Appendix C: GPL License Information ...........................................................................217

6 Back to Contents

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REFACE

Congratulations on your purchase of this VTech product. Please thoroughly read this manual for all the feature operations and troubleshooting information necessary to install and operate your new VTech product.

This administrator and provisioning manual contains detailed instructions for installing and configuring your VSP726A SIP deskset with software version 2.0.3.x. See “Using the

Status menu” on page 27 for instructions on checking the software version on the

VSP726A. Please read this manual before installing the product.

VSP726A Administrator and Provisioning Manual

Please print this page and record the following information regarding your product: Model number: VSP726A Type: Small to medium business SIP-endpoint deskset Serial number: _____________________ __________ Purchase date: _______________________________ Place of purchase: ____________________________ Both the model and serial numbers of your VTech product can be found on the bottom of

the console. Save your sales receipt and original packaging in case it is necessary to return your

telephone for warranty service.

Preface 7 Back to Contents

VSP726A Administrator and Provisioning Manual

CallFwd

Notes provide important information about a feature or procedure.

A caution means that loss of data or unintended circumstances may result.

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Text Conventions

Table 1 lists text formats and describes how they are used in this guide.

Table 1. Description of Text Conventions

T ext Format Description

Screen Identifies text that appears on a device screen or a

WebUI page in a title, menu, or prompt.

HARD KEY or DIAL-PAD KEY Identifies a hard key, including the dial-pad keys.

Identifies a soft key.

Example of a Note.

Example of a Caution.

Audience

This guide is written for installers and system administrators. It assumes that you are familiar with networks and VoIP, both in theory and in practice. This guide also assumes that you have ordered your IP PBX equipment or service and selected which PBX features you want to implement. This guide references specific IP PBX equipment or services only for features or settings that have been designed for a specific service. Please consult your equipment supplier or service provider for recommended switches, routers, and firewall and NAT traversal settings, and so on.

As the VSP726A SIP deskset becomes certified for IP PBX equipment or services, VTech may publish interop guides for those specific services. The interop guides will recommend second-party devices and settings, along with VSP726A-specific configurations for optimal performance with those services.

Introducing the VSP726A 9 Back to Contents

About the VSP726A deskset

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The VTech VSP726A SIP deskset is a business phone designed to work with popular SIP telephone (IP PBX) equipment and services. Once you have or dered and configu red your SIP equipment or service, the VSP726A enables you to make and receive calls as you would with any other business phone. The VSP726A provides calling features like hold, transfer, conferencing, speakerphone, speed-dial numbers and one-touch directory access.

The VSP726A deskset features include:

 2.5-inch backlit Liquid Crystal Display  Speakerph one, headset, hold and mute  Up to 4 SIP account registrations  Up to 8 active SIP sessions  3-way conferencing  12 dual-function programmable keys

VSP726A Administrator and Provisioning Manual

 Message Waiting alert LED  Dual GigE Ethernet ports  Power over Ethernet enabled  DECT cordless headset and cordless handset support

For information about registering a cordless headset, see the VSP726A Deskset User's Guide. For information about registering a cordless handset, see the VSP601A Handset Quick Start Guide.

 Micro SD card slot for call recording, network traces, system logging, firmware

updates and configuration file backup and updates.

 1000-entry Call Log

There are two network ports, known as the Ethernet port and PC port, at the back of the VSP726A. The Ethernet port allows the VSP726A deskset to connect to the IP PBX. The PC port is for another device such as a personal computer to connect to the Ethernet network through the VSP726A.

Y ou can configure the VSP726A using the menu s on the phone, a browser-based interface called the WebUI, or an automatic provisioning process (see “Provisioning Using

Configuration Files” on page 125). The WebUI enables you to configure the VSP726A

using a computer that is connected to the same Local Area Network. The WebUI resides on the VSP726A, and may get updated with firmware updates.

The VSP726A SIP deskset supports intercom and call transfers between system extensions and can connect you and two other parties on the same conference call.

The VSP726A has 12 dual-function programmable keys. You can program these keys for quick dial, busy lamp field, line access or any of the functions described in “Programmable

Feature Keys” on page 13.

Introducing the VSP726A 10 Back to Contents

Quick Reference Guide

CANCEL

While in a menu, press to cancel an operation and exit the menu.

Press to display the phone menu.

SELECT

Press to select a menu item or save an entry or setting.

NAVIGATION KEY

While in menus, press  or  to scroll through the menu, highlight items or change settings. While entering names or numbers, press  or  to move the cursor left or right.

SOFT KEYS

Perform actions according to the on-screen labels.

Programmable keys

Can be programmed to perform various functions or access various features.

For example:

 Press to access a line to make

a call

 Press to dial a monitored

extension or a quick-dial number

 Press to answer a ringing call

on any line or monitored extension.

Programmable Feature Keys

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The table below lists the default settings for the programmable feature keys (PFKs). The key assignments on your phone may be different. Some keys may be programmed as Quick Dial keys, for example. You can assign functions to programmable keys using the phone menu (Main Menu > User Settings > Programmable keys), using the WebUI, or via provisioning and the configuration file.

For more information about assigning functions to programmable keys using the phone menu, see the User Guide.

To assign functions to programmable keys using the WebUI, see “Programmable Feature

Keys” on page 65.

For the programmable key configuration file parameters, see “pfk Module: Programmable

Feature Key Settings” on page 182.

Table 2. Programmable key default settings

Key Number Setting

VSP726A Administrator and Provisioning Manual

1 Line—Account 1* 2 Line—Account 1 3 Quick Dial 4 Quick Dial 5 Quick Dial 6 Quick Dial 7 Quick Dial 8 Quick Dial 9 Quick Dial 10 Quick Dial 11 Quick Dial 12 Quick Dial 13–24 Quick Dial

* You can assign more than one key to an account. For example, you can configure Line keys 1 and 2 to access Account 1, and Line keys 3 and 4 to access Account 2. Use the key label card to label the keys appropriately for VSP726A users after configuration.

Other possible programmable key settings

 Call Forward No Answer—Turns Call Forward No Answer (CFNA) on and off.

When CFNA is on, unanswered incoming calls are forwarded to another number after a specified delay.

Introducing the VSP726A 13 Back to Contents

VSP726A Administrator and Provisioning Manual

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 Call Forward Busy—Turns Call Forwa rd Busy (CFB) on and off. When CFB is on,

incoming calls are forwarded to another number when the line is busy.

 Quick Dial  BLF—Busy lamp field keys let you monitor activity at other phones. The key LED

indicates call status.

 ACD—If enabled as an ACD (Automatic Call Distribution) key, the user can press

the key to display the ACD State menu on the phone. The user can select an ACD state from the menu, and the key LED will indicate the selected state. See the User Guide for more information about using the ACD State menu. The ACD feature is compatible with Broadsoft's Broadworks Call Center Application.

 Page—If this feature is enabled, press the Page key to call one or a group of

phones. Y ou can configure p ages to be automatically answered. See “SIP Account

Management” on page 46.

 Multicast page—Press the Multicast page key to page all ph on es in a p re-de fin ed

paging zone. See “Paging Zones” on page 75.

 Park Call—Dials the access code to park your current call. To program access

codes, see “SIP Account Management” on page 46.

 Retrieve Parked Call—Dials the access code to retrieve a parked call.  In Call DTMF—Dials a string of numbers while you are on a call. For exampl e,

pressing the key might dial a conference access code.

 Call Return—Dials the number of the last missed call.  Group Call Pickup—Dials the Group Call Pickup code, allowing you to answer a

call ringing at any extension within an admin-defined group.

 Direct Call Pickup—Dials the Direct Call Pickup code, allowing you to answer a call

ringing at a specific extension. After pressing the button, you may need to ente r the extension number manually.

 Prefix Dialing—Automatically goes off-hook and dials a prefix (hidden from the

user).

 Call Handling Profile—For Comverse server-side feature contol. Dials the call

handling profile code along with the profile index number to activate the profile.

 Hunt Group—Dials the hunt group extension number.  Secretarial Filtering—Turns Comverse secretarial filtering on or off.  Phone Lock—Locks the phone or enables the user to unlock the phone with a PIN.

See the phone lock section.

 Flash—Performs a hook flash, as defined in “Programmable Feature Keys” on

page 65.

 XML App—Displays a user-initiated (pulled) XML-based screen or menu.

Introducing the VSP726A 14 Back to Contents

LED Behaviour

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The programmable feature keys have LEDs that indicate various states.

Table 3. VSP726A LED behaviour

Key function LED Activity Description

VSP726A Administrator and Provisioning Manual

Account Flashing ORANGE

Steady GREEN Quickly flashing GREEN Slowly flashing GREEN

Shared account Steady ORANGE

Slowly flashing ORANGE

Do Not Disturb Off

Steady ORANGE

Call Forward Off

Steady ORANGE Page Steady GREEN Outgoing page in progress Busy Lamp Field Steady GREEN

Steady ORANGE

Quickly flashing ORANGE

Off

Automatic Call Distribution

Quickly flashing GREEN

Steady GREEN

Slow Flash GREEN

Steady ORANGE

Slowly flashing ORANGE

Quickly flashing ORANGE

Account not registered Dialing or on a call Ringing incoming call Held call

Shared account is on a call Shared account is on hold

DND is off DND is on

Call forwarding is off Call forwarding is on

Monitored phone is idle Monitored phone is on a call The monitored phone is ringing or has a held call* BLF registration error *

Held call indication applies only to certain servers.

Agent "wrap up" state Agent ready state Agent unavailable state Logged on Logged off ACD subscription error

Call Handling Profile

Secretarial Filtering

Hunt Group Off

Introducing the VSP726A 15 Back to Contents

Off

Steady Orange

Off

Steady ORANGE

No CHP activated CHP activated

Secretarial Filtering is off Secretarial Filtering is on

Hunt Group is off Hunt Group is on

Programmable Hard Keys

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Some of the deskset hard keys can be pr ogrammed for fu nctions dif ferent fro m the factory default functions. Programming is done using the WebUI or the configuration file. The following hard keys are programmable:

 UP arrow on the navigation pad  DOWN arrow on the navigation pad  SELECT  CANCEL  FLASH (VSP736A only)  HOLD (VSP736A only)  MUTE  TRANSFER (VSP736A only)  CONFERENCE (VSP736A only)

Each programmable hard key can be configured with one of the following functio ns:

 N/A (unassigned)  Directory  Call History  Redial

VSP726A Administrator and Provisioning Manual

 Messages  Do Not Disturb  Call Forward All  Call Forward No Answer  Call Forward Busy  Quick Dial  Page  Multicast Page  Retrieve Parked Call  Call Return  Group Call Pickup  Direct Call Pickup  Prefix Dial  XML App  Phone Lock  Network Status

Introducing the VSP726A 16 Back to Contents

Network Requirements

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A simple VSP726A SIP deskset installation example is shown in Figure 1. A switched network topology is recommended for your LAN.

The office LAN infrastructure should use Cat.-5/Cat.-5e cable. The VSP726A requires a wired connection to the LAN. However , wireless connections from

your LAN to other devices (such as laptops) in your office will not impede performance. A Dynamic Host Configuration Protocol (DHCP) server is recommended and must be on

the same subnet as the VSP726A desksets so that IP addresses can be auto-assigned. In most cases, your network router will have a DHCP server. By default, the VSP726A has DHCP enabled for automatic IP address assignment.

Some DHCP servers have default settings that limit the number of network IP addresses assigned to devices on the network. You should log in to your server to confirm that the IP range is sufficient.

If no DHCP server is present, you can assign a static IP to the VSP726A. You can assign a static IP address using the VSP726A menu. Go to Admin settings > Network setting > Set static IP. If you do not have a DHCP server or do not manually assign static IPs, you will not be able to access the WebUI and/or enable automatic time updates from an NTP server.

VSP726A Administrator and Provisioning Manual

A DNS server is recommended to resolve the path to the Internet and to a server for firmware and configuration updates. If necessary, the system administrator can also download upgrade files and use the WebUI to update the VSP726A firmwa re and/or configuration settings manually.

Figure 1. VSP726A Installation Example

Introducing the VSP726A 17 Back to Contents

VSP726A Configuration Methods

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You can configure the VSP726A using one of the following methods:

 From the VSP726A itself, using the menus. The VSP726A menus are best suited

to configuring a few settings, perhaps after the initial setup has been done. For administrators, the settings available on the VSP726A menus include network settings, account settings, and provisioning settings. See “Using the Admin

Settings Menu” on page 30. Many of the settings acce ssib le on th e VSP726 A ar e

most useful for end users. Through the menu, they can customise the screen appearance, sounds, and manage calls. For more information, see the VSP726A User Guide.

 The Web User Interface, or WebUI, which you access using your Internet browser .

See “Using the WebUI” on page 41. The browser-based interface is easy to navigate and best suited to configuring a large number of VSP726A settings at once. The WebUI gives you access to every setting required for configuring a single device. You can enter service provider account settings on the WebUI, configure the programmable keys, and set up provisioning, which will allow you to automatically and remotely update the VSP726A after initial configuration.

VSP726A Administrator and Provisioning Manual

 Provisioning using configuration files. Working with configuration files is the best

way to configure multiple phones. There are several methods available to enable the VSP726A to locate and upload the configuration file. For example, you can enable the VSP726A, when it starts up or r eboots, to check for the presence of a configuration file on a provisioning server. If the configuration file is new or has been modified in any way, the VSP726A automatically downloads the file and applies the new settings. For more information, see “Provisioning Using

Configuration Files” on page 125.

Introducing the VSP726A 18 Back to Contents

Adding a Custom Logo

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Y ou can upload a custom logo to be displayed on the pho ne idle screen and during bootup. Uploading a logo is done using the configuration file. The parameters for uploading a custom logo are described in “Uploading a custom logo” on page 19. The default logo for bootup and idle mode is the vtech logo.

Idle screen logo behaviour

The behaviour described below is disabled by default. You can enable the logo to appear instead of the idle screen after a specified period of

inactivity. The parameter for setting the delay before the logo appears is in the General configuration file. See “user_pref.idle_to_logo_timeout” on p age 175.

You can enable the phone screen to cycle betwe en th e lo go and the id le scre en whe n the phone is in idle mode by setting both the

user_pref.logo_to_idle_timeout

on page 175.

VSP726A Administrator and Provisioning Manual

user_pref.idle_to_logo_timeout

parameters. See “user_pref.logo_to_idle_timeout”

and the

Logo specifications

The file type and dimensions for the logo are listed below.

File type: Monochrome bitmap (.bmp) Dimensions (w × h): Idle screen and bootup logo: 158 × 57 pixels

Positioning a custom logo on the screen is a matter of creating a logo with the maximum dimensions listed above, including any surrounding white space. Note that the width of the logo specified in the table above is the same as the width of the VSP726A screen (158 pixels). There are no configuration file settings to specify the x-axis or y-axis position of the logo on the screen.

Uploading a custom logo

The file.bootup_logo and file.idle_logo parameters in the configuration file allow you to upload a custom bootup logo and custom idle logo. Place the logos on your server and enter the URL for each logo for the file.idle_logo and file.bootup_logo parameters.

If the downloaded logo is found to be invalid, the syslog will record one of the following errors:

 file not found  invalid file format

Introducing the VSP726A 19 Back to Contents

VSP726A Administrator and Provisioning Manual

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 incorrect image size  image is not in black and white

Custom logo user interactions

For VSP726A users, pressing any hard key will exit the idle logo and perform the key's function. For example, pressing MENU will show the Main Menu.

Pressing a soft key when the idle logo is showing will switch to the idle screen.

Introducing the VSP726A 20 Back to Contents

Customising Soft Keys

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Using the configuration file, you can select which sof t keys can appear on the Idle scree n, the Active Call screen, the Held Call screen, and the Live Dial screen. Y ou can also specify the position of each soft key. See “softkey Module: Custom Soft Key Settings” on p age 21 1.

Some soft keys appear only under certain conditions. For example , the Line soft key on the Idle screen appears only if there is more than one registered SIP account. When a "conditional" soft key is not visible, the soft key's position is left empty.

Soft key levels with no soft keys will not be shown if there are multiple soft key levels (as indicated by the  and  icons). Any soft key level where all soft keys are invisible will be dynamically skipped when the user navigates through the available levels. On the VSP726A, a soft key level consists of three soft keys (populated or blank) in a row.

Table 4 shows the soft key options available for each screen. Each screen can have a maximum of nine soft keys.

You cannot edit soft key text. The configuration file parameters allow you to only select and position the soft keys for each screen.

VSP726A Administrator and Provisioning Manual

Table 4. Custom Soft Keys

Screen Available Soft Keys Soft Key Text

Idle Blank

Directory Call Log Redial Message Do Not Disturb Call Forward Call Forward All Call Forward No Answer Call Forward Busy Intercom Retrieve Parked Call Call Return

Custom soft key configuration file settings

The custom soft keys parameters are included in the "softkey" module. For more information, see “softkey Module: Custom Sof t Key Settings” on p age 211. To modify a soft key parameter , enter values sep arated by commas. Sof t keys appear on the ph one screen in the same order as the soft key values you enter. For example, the parameter/value combination of below:

softkey.idle = line,dir,settings

will result in the Idle screen shown

Introducing the VSP726A 23 Back to Contents

Using an SD card

Eject

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The micro SD card slot on the back of the VSP726A provides the following features:

 Local call recording—allows the user to record a two-way conversation during a

call. The recording is stored in the available memory of the SD card. You can configure local call recording on the desket menu, WebUI, and

configuration file. See “Using the Call Recording menu” on page 39 and “Local Call

Recording” on page 82.

 Network trace  System log  Firmware upgrade—firmware upgrades can be loade d on th e SD card for ma nual

firmware updates.

 Configuration file import and export—the VSP726A configuration file can be

imported from or exported to the SD card for configuring other units or for system backup.

VSP726A Administrator and Provisioning Manual

You can view the SD card memory usage on the SD card menu (ava ilable on the deskset User settings menu) or on the WebUI status page (see “Status Page” on page 45).

Inserting and ejecting an SD card

The deskset will detect the SD card upon insertion. A splash screen indicating detection will appear for two seconds.

To eject the SD card:

1. When the VSP726A is idle, press MENU/SELECT.

2. On the Main Menu, press MENU/SELECT.

3. On the User settings menu, press MENU/SELECT.

 to highlight User settings, and then press

 to highlight SD card, and then press

4. On the SD card menu, press .

Introducing the VSP726A 24 Back to Contents

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5. Wait for the message It is now safe to eject your SD card, and then press down on the SD card to release it.

Introducing the VSP726A 25 Back to Contents

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ONFIGURATION

ENUS

VSP726A Administrator and Provisioning Manual

SING THE

C HAPTER 2

HONE

The VSP726A Main Menu has the following sub-menus:

 Features—manage calls, view and add directory entries, view call history, access

messages, and use the speed dial menu.

 Status—view the VSP726A network status, account registration status, and

product information.

 User Settings—allows the user to set the language for the display, configure the

appearance of the display, edit programmable keys, register a DECT headset and customise the audio settings.

 Admin settings—configure network settings (enter static IP addresses, for

example), account settings, provisioning, security, and call recording.

This chapter contains instructions for using the Admin Settings menu and for accessing the Statu s menu. See the VSP726A User Guide for more information about the Features menu and User Settings menu.

Configuration Using the Phone Menus 26 Back to Contents

Viewing the Main Menu

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To use the VSP726A menu:

1. When the VSP726A is idle, press MENU. The Main Menu appears.

VSP726A Administrator and Provisioning Manual

2. Press

 or  to highlight the desired sub-menu, and then press SELECT.

 Y ou can a lso press a correspo nding dial pa d key to select a numbered menu item.

Press 2 to view the Status menu, for example.

 Press SELECT or an appropriate soft key to save changes.  Press CANCEL to cancel an operation, exit the menu display or return to the idle

screen.

Using the Status menu

Use the Status menu to verify network settings and begin troubleshooting if network problems or account registration issues affect operation.

You can also find the software version of the VSP726A on the Product Info screen, available from the Status menu.

To view the Status menu:

1. When the VSP726A is idle, press MENU.

2. On the Main Menu, press The Status menu appears.

 or  to highlight Status, and then press SELECT. 

3. On the Status menu, press SELECT.

The available status menus are listed in Table 5.

Configuration Using the Phone Menus 27 Back to Contents

 or  to highlight the desired menu, and then press

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T able 5. Status menu summary

Menu Information listed

1. Network  (IPv4 or IPv6)

 IP type  IP address  DHCP status (Enabled/Disabled)  Subnet Mask  Prefix (IPv6 only)  Gateway IP address  DNS server 1 IP address  DNS server 2 IP address

2. Line Lines and registration status. On the Line menu, highlight and select the desired line to view detailed line status information:

 Line status (Registered/Not registered)  Account display name  Account User ID  Registrar Server IP address  Registrar Server port number

3. Product Info

4. Cordless Accessories

 Proxy server IP address  Proxy server port number

 Model number  Serial number  MAC address  Boot version  Firmware version  V-Series  Hardware version  EMC version  NTP server

 DECT handset (Registered/Not registered)  DECT headset (Registered/Not registered)

Configuration Using the Phone Menus 28 Back to Contents

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Viewing Line status

To view line status, from the Status menu, select Line. The Line menu lists the available lines, along with icons indicating each line's current registration status.

Table 6. Line status icons

Icon Description

Line registered

Line unregistered

Line disabled

To view complete status information for a line:

 On the Line menu, press  or  to highlight the desired line, and then press

SELECT. The full line status screen appears.

Configuration Using the Phone Menus 29 Back to Contents

Using the Admin Settings Menu

Enter

123

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To access the Admin Settings menu:

1. When the VSP726A is idle, press MENU.  The Main Menu appears.

VSP726A Administrator and Provisioning Manual

2. Press

3. Use the dial pad to enter the admin password, and then press . The default

The Admin settings are listed in Table 7.

Table 7. Admin setting summary

Setting Options

1. Network setting See page 32

2. Line See page 35

 or  to highlight Admin settings, and then press SELECT.

-orPress 4 (Admin settings) on the dial pad.

password is admin (press the soft key to enter letters with the dial pad).

1. IPv4

2. IPv6

3. VLAN ID

1. LINE 1

2. LINE 2

3. LINE 3

4. LINE 4

3. Provisioning See page 36

4. Security See page 37

5. Call Recording Settings See page 39

Configuration Using the Phone Menus 30 Back to Contents

1. Server

2. Login

3. Password

1. Restriction Mode

2. Enabling Web Server

1. Call Recording (Enabled, Disabled)

2. Record Tone (Enabled, Disabled)

Table 7. Admin setting summary

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Setting Options

VSP726A Administrator and Provisioning Manual

6. Edit password See page 39

5. Reset to default Press SELECT to display a screen that allows you to

6. Restart phone Press SELECT to display a screen that allows you to

1. User PW

2. Admin PW

reset the phone to factory default settings.

restart the phone.

Configuration Using the Phone Menus 31 Back to Contents

VSP726A Administrator and Provisioning Manual

Select

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Using the Network Setting menu

Use the Network setting menu to configure network-related settings for the VSP726A. For more information about these settings, see “Basic Network Settings” on page 84 and

“Advanced Network Settings” on page 86.

To use the Network setting menu:

1. From the Admin Settings menu, press then press SELECT. The Network setting menu appears.

2. Press

 or  to highlight the desired option, and then press SELECT:

 IPv4

 Mode (DHCP, Static IP, PPPoE, Disabled)  Set static IP  Set static DNS  Set PPPoE (Point-to-Point Protocol over Ethernet)

 IPv6

 Mode (Disabled, Auto, Static IP)  Set static IP

 or  to highlight Network setting, and

 Set static DNS

 VLAN ID

To set the network mode:

1. From the Network setting menu, press

 or  to highlight your network type (IPv4

or IPv6), and then press SELECT.

The selected network type screen appears (IPv4 menu shown below).

2. With Mode selected, press . The Mode menu appears.

Configuration Using the Phone Menus 32 Back to Contents

VSP726A Administrator and Provisioning Manual

Save

Add dot

Save

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3. Press  or  to select the network mode for your network type, and then press

DHCP (IPv4) or Auto (IPv6) is enabled by default, which means the VSP726A will get its IP address from the network. When DHCP and Auto are disabled, you must enter a static IP address for the VSP726A.

You must be familiar with TCP/IP principles and protocols to configure static IP settings.

To set static IP for the VSP726A:

1. From the Mode menu, press If DHCP is disabled, the Set static IP menu appears. If DHCP is enabled, an error

message appears briefly before returning you to the Network setting menu.

2. On the Set static IP menu, enter the static IP address. Use the dial pad and the

soft key to enter characters. Press

3. Press

4. Press

5. Press

6. Press

 and enter the Subnet Mask. Use the dial pad and the soft key to

enter characters. Press

 and enter the Gateway. Use the dial pad and the Add dot soft key to enter

characters. Press

 or  to advance to the next character.

 and enter the IP address for the primary DNS server. Use the dial pad and

the soft key to enter characters. Press character.

 and enter the IP address for the secondary DNS server. The VSP726A uses

this server if the primary server does not respond.

 or  to select Static IP, and then press SELECT.

 or  to advance to the next character.

 or  to advance to the next

7. Press .

To set static DNS:

1. From the Network setting menu, press (whichever is in use in Static mode), and then press SELECT.

2. Highlight Set static DNS and then press SELECT.  The Set static DNS menu appears.

Configuration Using the Phone Menus 33 Back to Contents

 or  to highlight IPv4 or IPv6

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Save

Edit

Save

Backspc

Save

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3. On the Set static DNS menu, press  or  to set Static DNS to Enabled.

4. Press

5. Press

6. Press .

To set PPPoE:

1. From the Network setting menu, press

2. Highlight Set PPPoE and then press SELECT. The Set PPPoE menu appears.

3. On the Set PPPoE menu, enter the PPPoE account Username.

4. Press  and then press if you are required to enter a PPPoE account p assword.

5. Enter a password, if you are required to enter a PPPoE password.

6. Press .

 and then enter the IP address for the primary DNS server.  and then enter the IP address for the secondary DNS server.

 or  to highlight IPv4 (which must be in

PPPoE mode), and then press SELECT.

To set the VLAN ID for the VSP726A:

1. From the Network setting menu, press press SELECT.

2. On the VLAN ID menu, press

3. Press

4. Press

5. Press

6. Press .

Configuration Using the Phone Menus 34 Back to Contents

 and enter the WAN VID. Use the dial pad and the soft key to enter

characters. The valid range is 0 to 4095.

 and then press  or  to enable or disable the PC port VLan.  and enter the PC port number. Use the dial pad and the soft key to

enter characters. The valid range is 0 to 4095.

 or  to enable or disable the WAN VLan.

 or  to highlight VLAN ID, and then

VSP726A Administrator and Provisioning Manual

Backspc

123

Save

Edit

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Using the Line menu

Use the Line menu to configure line-specific settings for the phone.

To use the Line setting menu:

1. From the Admin Settings menu, press

 to highlight Line, and then press SELECT.

The Line menu appears.

2. Highlight the desired line, if necessary, by pressing The full configuration menu for that line appears.

You can configure:

 Account label  Display name  User ID  Authorization ID  Authorization Password  SIP Registrar Server IP  Registrar Server port  Proxy server IP  Proxy server port  Register (Y es or No)  Answer page (Manual or Auto)

, and then press SELECT. 

For more information about these settings, see

“SIP Account Management” on page 46

3. Edit the Line settings using the dial pad and the soft keys availab le for each setting:

 —deletes a character  —enables you to e nter numbers, lower case letters, or uppe r case letters

using the dial pad. The soft key does not appea r when the setting accepts numbers only .

 —saves and applies the new settings  —enables you to edit the setting (appears for the Password setting)

4. Press

 or  to advance to the next character.

Configuration Using the Phone Menus 35 Back to Contents

VSP726A Administrator and Provisioning Manual

Backspc

ABC

Save

Edit

Save

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Using the Provisioning menu

Use the Provisioning menu to configure auto-provisioning settings. For more information about auto-provisioning, see “Provisioning” on page 107 and “Provisioning Using

Configuration Files” on page 125.

On the Provisioning menu you can configure:

 Server string—the URL of the provisioning server . The URL can include a complete

path to the configuration file.

 Login ID—the username the VSP726A will use to access the provisioning server.  Login PW—the password the VSP726A will use to access the provisioning server.

To use the Provisioning menu:

1. From the Admin Settings menu, press

 to highlight Provisioning, and then press

SELECT. The Provisioning menu appears.

2. Enter the server URL using the dial pad keys:

 —deletes a character  —enables you to e nter numbers, lower case letters, or uppe r case letters

with the dial pad. Does not appear when the setting accepts numbers only.

 —prompts you to reboot the phone and apply the new settings  —enables you to edit the setting (appears for the Password setting)

The format of the URL must be RFC 1738 compliant, as follows: "<schema>://<user>:<password>@<host>:<port>/<url-path>"

"<user>:<password>@" may be empty. "<port>" can be omitted if you do not need to specify the port number.

3. Press

 to move to the next line and enter the Login ID for access to the p rovisioning

server if it is not part of the server string.

4. Press

 to move to the next line and enter the Login password.

5. Press .

Configuration Using the Phone Menus 36 Back to Contents

VSP726A Administrator and Provisioning Manual

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Using the Security menu

On the Security menu, you can configure the phone lock featu re, and enable or disable the Web server. The Web server setting determines whether the embedded WebUI is available from the phone.

The Phone Lock feature restricts certain hard keys and features unless the user enters a PIN code. There are three escalating modes of lockout:

 Restricted Config only locks out the menu and voicemail.

When Restricted Config is enabled, the followin

 MENU key  Settings soft key  Messages soft key  Messages PFK

 Restricted Call locks out all advanced calling features, including transfer,

g keys/features are restricted:

conference and hold, via hard keys, soft keys and PFKs. The phone operates only in single call, single account mode.

When Restricted Call is enabled, the following keys and features are restricted in a

 HOLD key  SELECT key  UP, DOWN, LEFT, RIGHT keys  All soft keys not listed as part of Restricted Config  LOWER key  All PFKs  Outgoing Multicast

to those restricted as part of Restricted Config:

ddition

 Outgoing Server-side Paging

 Emergency Call Only locks out all outgoing calls except emergency calls.

Emergency numbers must match the Emergency Dial Plan, as configured under

“General Account Settings” on page 46.

Incoming calls are still allowed for all modes.

Configuration Using the Phone Menus 37 Back to Contents

To use the Security menu:

Save

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VSP726A Administrator and Provisioning Manual

1. From the Admin Settings menu, press SELECT. The Security menu appears.

2. With Restriction Mode highlighted, press SELECT.  The Restriction Mode menu appears.

3. Press

4. Press

 or  to highlight the desired restriction mode, and then press SELECT.

The Security menu appears.

 or  to highlight Enabling Web Server, and then press SELECT.

The Enabling Web Server menu appears.

 to highlight Security, and then press

5. Press

6. Press .

Configuration Using the Phone Menus 38 Back to Contents

 or  to select Enabled or Disabled.

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Using the Call Recording menu

You can configure the call recording feature on the Call Recording Settings menu. On the Call Recording Settings menu you can enable and disable:

 call recording  the call record tone (played over the line when recording begins and ends).

If you attempt to enable Call Recording with no SD card inserted, the deskset displays a No SD card detected. message.

To use the Call Recording menu:

1. From the Admin Settings menu, press press SELECT. The Call Recording Settings menu appears.

2. Press

3. Press

4. Press .

 or  to enable or disable Call Recording.  to highlight Record Tone, and then press  or  to enable or disable the

Record Tone.

 to highlight Call Recording, and then

Using the Edit password menu

On the Edit password menu, you can reset the current User and Admin passwords.

By default, after bootup, the phone alerts you if the default passwords (user password and admin password) are still in use.

To reset User and Admin passwords:

1. From the Admin Settings menu, press press SELECT. The Edit password menu appears.

2. On the Edit password menu, select the desired password to change, and then pr ess SELECT. The password editing screen appears.

Configuration Using the Phone Menus 39 Back to Contents

 to highlight Edit password, and then

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3. Enter the new password using the dial pad keys.

4. Press

5. Press .



 and then re-enter the new password.

Configuration Using the Phone Menus 40 Back to Contents

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SING THE

VSP726A Administrator and Provisioning Manual

C HAPTER 3

The WebUI allows you to configure account settings, programmable keys, network settings, contact lists, and provisioning setting s. The W ebUI is embedded in the VSP726A operating system. When you access the WebUI, you are accessing it on the device, not on the Internet.

This chapter describes how to access the WebUI and configure VSP726A settings. This chapter covers:

 “Using the Web User Interface (WebUI)” on page 42  “Status Page” on page 45  “System Pages” on page 46  “Network Pages” on page 83  “Contacts Pages” on page 88  “Configuration Pages” on page 101.

Using the WebUI 41 Back to Contents

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Using the Web User Interface (WebUI)

The Web User Interface (WebUI) resides on the VSP726A deskset. Y ou can access it using an Internet browser . Af ter you log in to the W ebUI, you can configu re the VSP726A o n the following pages:

System Contacts

 SIP Account Management (see page 46)  Call Settings (see page 60)  User Preferences (see page 63)  Programmable Keys (see page 65)  Speed Dial (see page 73)  Ringer Settings (see page 74)  Paging Zones (see page 75)  Server Application (see page 77)  Hotline Settings (see page 81)  Local Call Recording (see page 82)

Network

 Basic Network Settings (see page 84)  Advanced Network Settings (see page 86)

 Local Directory (see page 88)  Blacklist  LDAP (see page 94)  Broadsoft (see page 97)  Remote XML (see page 98)  Call History (see page 100)

Configuration

 Reboot (see page 101)  Time and Date (see page 101)  Custom Language (see page 104)  Firmware Upgrade (see page 105)  Provisioning (see page 107)  Security (see page 114)  Trusted Servers (see page 118)  Trusted IP (see page 119)  Certificates (see page 120)  TR-069 (see page 122)  System Logs (see page 1 23)

The WebUI also has a System Status page, where you can view network status and general information about the VSP726A. The information on the Status page matches the Status menu available on the VSP726A.

Using the WebUI 42 Back to Contents

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To access the WebUI:

1. Ensure that your computer is connected to the same network as the VSP726A. Your computer may already be connected to the network thro ugh the PC port on the back of the VSP726A.

2. Find the IP address of the VSP726A: a. When the VSP726A is idle, press MENU.

b. Press  to highlight Status, and then press SELECT. c. With Network highlighted, press SELECT.

The Network screen appears.

d. On the Network screen, highlight the IP version in use: IPv4 or IPv6 and then

press SELECT.

e. On the IPv4 or IPv6 status screen, note the IP Address.

3. On your computer , open an Internet browser . (Depending on your browser , some of the pages presented here may look different and have different controls. Ensure that you are running the latest update of your preferred browser.)

4. Type the VSP726A IP address in the browser address bar and press ENTER on your computer keyboard. The browser displays a window asking for your user name and password.

5. For the user name, enter admin. For the password, enter the default password, admin. You can change the password later on the WebUI Security page, available under Configuration.

As a security measure, the WebUI prevents you from logging in for five minutes after four (or three, depending on the browser’s cache) consecutive failed log-in attempts during a five-minute period.

6. Click OK. The WebUI appears.

Click topics from the navigation bar along the top of the WebUI, and then click the links along the left to view individual pages. For your security, the WebUI times out after 10 minutes, so if it is idle for that time, you must log in again.

Most WebUI configuration pages have a button. Click to save changes you have made on the page. During a configuration session, click before you move on to the next WebUI page.

The remaining procedures in this section assume that yo u are already logged into the WebUI.

Using the WebUI 43 Back to Contents

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The settings tables in this section contain settings that appear in the WebUI and their equivalent settings in the configuration file template. You can use the configuration file template to create custom configuration files. Configuration files can be hosted on a provisioning server and us ed for aut om a tica lly con fig ur ing phones. For more information, see “Provisioning Using Configuration Files” on

page 125.

Using the WebUI 44 Back to Contents

Status Page

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The WebUI System Status page is equivalent to the Status menu on the VSP726A.

System Status

The System Status page shows:

VSP726A Administrator and Provisioning Manual

 General information about your device, including model, MAC address, and

firmware version

 Account Status information about your SIP account registration  IPv4 and IPv6 network information regarding your device’s network address and

network connection

 Cordless Status indicates whether a cordless headset and/or handset is

registered to the phone.

Using the WebUI 45 Back to Contents

System Pages

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SIP Account Management

On the SIP Account Management pages, you can configure each account you have ordered from your service provider.

The SIP Account settings are also available as parameters in the configuration file. See

“sip_account Module: SIP Account Settings” on page 134.

VSP726A Administrator and Provisioning Manual

General Account Settings

Click the link for each setting to see the matching configuration file parameter in

“Configuration File Parameter Guide” on page 133. Default values and ranges are listed

there.

Setting Description

Enable Account Enable or disable the SIP account. Select to enable. Account Label Enter the name that will appear on the VSP726A display

when account x is selected.

Display Name

Enter the Display Name. The Display Name is the text portion of the caller ID that is displayed for outgoing calls using account x. If the Account Label is blank, the Display Name appears selected

on the VSP726A display when account x is .

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Setting Description

User identifier Enter the User identifier supplied by your serv ice pr ovider.

The User ID, also known as the Account ID, is a SIP URI field used for SIP registration.

: Do not enter the host name (e.g. "@sipservice.com").

Note

The WebUI automatically adds the default host name.

Authentication name If authentication is enabled on the server, enter the

authentication name (or authentication ID) for authentication with the server.

Authentication password If authentication is enabled on the server, enter the

authentication password for authentication with the server.

Dial Plan Enter the dial plan, with dialling strings separated by a |

symbol. See “Dial Plan” on page 49.

Call Restriction Dial Plan Enter a call restriction dial plan, which prevents users from

completing calls to certain numbers for this account.

Emergency Dial Plan Enter the Emergency Dial plan, which will apply to both

restricted calls (when the phone lock feature is set to Emergency Call Only—see “Using the Security menu” on

page 37 and “Security” on page 114) and other calls.

Inter Digit Timeout (secs) Sets how long the VSP726A waits after any "P" (pause) in

the dial string or in the dial plan.

Maximum Number of Calls

Page Auto Answer When set to Auto, enables the VSP726A to automatically

Feature Synchronization

Line Type Select the line type to Private or Shared. A private line will

Barge-in Enables subscribers to shared lines to "barge in" on active

Select the maximum number of concurrent active calls allowed for that account.

answer when a page is received. This is usually the desired behaviour for paging.

Enables the VSP726A to synchronise with Broadworks Application Server. Changes to features such as DND, Call Forward All, Call Forward No Answer, and Call Forward Busy on the server side will also update the settings on the VSP726A menu and WebUI. Similarly, changes made using the VSP726A or WebUI will update the settings on the server.

be accessible only at the VSP726A you are configuring. Shared lines can be assigned to more than one VSP726A. For more information about using shared lines, see the VSP726A User Guide.

calls on other shared lines.

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Setting Description

DTMF method Select the default DTMF transmission method. You may

need to adjust this if call quality problems are triggering unwanted DTMF tones or you have problems sending DTMF tones in general.

Unregister after reboot Enables the phone to unregister the account(s) after

rebooting-before the account(s) register again as the phone starts up. If other phones that share the same account(s) unregister unexpectedly in tandem with the rebooting VSP726A, disable this setting.

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Dial Plan

The dial plan consists of a series of dialling rules, or strings, that determine whether what the user has dialled is valid and when the VSP726A should dial the number.

There are three different types of dial plans available: general, Call Restriction, and Emergency.

In the case of overlapping dial plan definitions between Emergency, Call Restriction, and the general dial plan, the following priority (high to low) applies:

1. Emergency

2. Call Restriction

3. General

For example, in order to restrict a regular user to dial extensions in the 9xx range while having 911 as the emergency number, use the following dial plans:

 Emergency dial plan = 911  Call Restriction dial plan = 9xx  General dial plan = xxx

A user who dials 920 will be unable to complete the call, and the message 920 is a restricted number will appear on the phone screen. A user who dials 911 will complete

an emergency dial.

Numbers that are dialled when forwarding a call—when the user manually fowar ds a call, or a pre-configured number is dialled for Call Forward All, Call Forward–No Answer, or Call Forward Busy—always bypass the dial plan.

Dialling rules must consist of the elements defined in the table below.

Element Description

x Any dial pad key from 0 to 9, including # an d *. [0-9]

Any two numbers separated by a hyphen, where the second number is

greater than the first. All numbers within the range or valid, excluding # and *. x+ An unlimited series of digits. , This represents the playing of a secondary dial tone af ter the user enters the

digit(s) specified or dials an external call prefix before the comma. For

instance, "9,xxxxxxx" means the secondary dial tone is played after the user

dials 9 until any new digit is entered. "9,3xxxxxx" means only when the digit

3 is hit would the secondary dial tone stop playing. PX This represents a pause of a defined time; X is the pause duration in

seconds. For instance, "P3" would represent pause duration of 3 seconds.

When "P" only is used, the pause time is the same as the Inter Digit Timeout

(see “SIP Account Management” on page 46).

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Element Description

(0:9) This is a substitution rule where the first number is replaced by the second.

For example, "(4:723)xxxx" would replace "46789" with "723-6789". If the

substituted number (the first number) is empty, the second number is added

to the number dialled. For example, in "(:1)xxxxxxxxxx", the digit 1 is

appended to any 10-digit number dialled. | This separator is used to indicate the start of a new pattern. Can be used to

add multiple dialling rules to one pattern edit box.

A sample dial plan appears below.

See also “Prefix Dialing” on page 72.

SIP Server Settings

Setting Description

Server address Enter the IP address or domain name for the SIP server. Server port Enter the port number that the SIP server will use.

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Registration Settings

Setting Description

Server address Enter the IP address or domain name for the registrar

server. Server port Enter the port number that the registrar server will use. Expiration Enter the desired registration expiry time in seconds. Registration Freq (secs) Enter the desired registration retry frequency in seconds. If

registration using the Primary Outbound Proxy fails, the

Registration Freq setting determines th e nu m ber of

seconds before a registration attempt is made using the

Backup Outbound Proxy.

Outbound Proxy Settings

Setting Description

Server address Enter the IP address or domain name for the proxy server. Server port Enter the port number that the proxy server will use.

Backup Outbound Proxy Settings

Setting Description

Server address Enter the IP address or domain name for the backup proxy server. Server port Enter the port number that the backup proxy server will use.

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Caller Identity Settings

Setting Description

Source Priority 1 Select the desired caller ID source to be displayed on the

incoming call screen: “From” field or PAI (P-Asserted

Identity) header. Source Priority 2 Select the lower-priority caller ID source.

Audio Settings

Setting Description

Codec priority 1 Select the codec to be used first du rin g a call. Codec priority 2 Select the codec to be used second during a call if the

previous codec fails. Codec priority 3 Select the codec to be used third during a call if the

previous codec fails. Codec priority 4 Select the codec to be used fourth during a call if the

previous codec fails. Codec priority 5 Select the codec to be used fifth during a call if the previous

codec fails.

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Setting Description

Codec priority 6 Select the codec to be used sixth du rin g a ca ll if the

previous codec fails. Codec priority 7 Select the codec to be used last during a call if the previous

codec fails. Enable voice encryption

Select to enable secure RTP for voice packets. (SRTP)

Enable G.729 Annex B When G.729a/b is enabled, select to enable G.729

Annex B, with voice activity detection (VAD) and

bandwidth-conserving silence suppression. Preferred Packetization

Select the packetisation interval time. Time (ms)

DTMF Payload Ty pe Set the DTMF payload type for in-call DTMF from 96–127.

Quality of Service

Setting Description

DSCP (voice) Enter the Differentiated Services Code Point (DSCP) value

from the Quality of Service setting on your router or switch. DSCP (signalling) Enter the Differentiated Services Code Point (DSCP) value

from the Quality of Service setting on your router or switch.

Signaling Settings

Setting Description

Local SIP port Enter the local SIP port. Transport Select the SIP transport protocol:

 UDP (User Datagram Protocol) is generally less prone

to latency, but SIP data may be subject to network congestion.

 TCP (Transmission Control Protoco l) is the most

reliable protocol and includes error checking and delivery validation.



TLS (Transport Layer Security)—the VSP726A supports secured SIP signalling via TLS. Optional server authentication is supported via user-uploaded certificates. TLS certificates are uploaded using the configuration file. See

Parameters” on page 192

“file Module: Imported File

and consult your service

provider .

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Voice

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Setting Description

VSP726A Administrator and Provisioning Manual

Min Local RTP port

Max Local RTP port Enter the upper limit of the RTP port range.

Enter the lower limit of the Real-time Transport Protocol (R TP)

port range. RTP ports specify the minimum and maximum port

values that the phone will use for RTP packets.

Feature Access Codes Settings

If your IP PBX service provider uses feature access codes, then enter the applicable codes here. Y ou can assign many of these features to programmable feature keys, which enables end users to press the keys to dial out the codes you enter here. To configure programmable feature keys, see “Programmable Feature Keys” on page 65.

Setting Description Assignable

to PFK?

Paging Enter the paging access code. Yes Call Park Enter the call park access code. Broadsoft

provides a feature access code for the park

feature. Asterisk/Metaswitch provides a

parking lot extension number for the p ark

feature. Enter the parking lot extension

number here.

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Yes

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Setting Description Assignable

to PFK?

Parked Call Retrieval Enter the call park retrieval access code.

Broadsoft and Asterisk/Metaswitch provide a

feature access code for park retrieval. Voicemail Enter the voicemail access code. The code is

dialled when the user selects a line from the

phone's Message menu. DND ON Enter the Do Not Disturb ON access code. Yes DND OFF Enter the Do Not Disturb OFF access code. Yes Call Forward All ON Enter the Call Forward All ON access code.

As a Comverse feature, the code supports

value substitution. For example, if an ON

code is configured as *71%N#, %N will be

replaced by another value before it is used

as the INVITE target. Call Forward All OFF Enter the Call Forward All OFF access code.

As a Comverse feature, the code supports

value substitution. Call Forward No Answer ONEnter the Call Forward No Answer ON

access code. Call Forward No Answer

OFF

Enter the Call Forward No Answer OFF

access code.

Yes

Call Forward Busy ON Call Forward Busy OFF Anonymous Call Reject ONEnter the Anonymous Call Reject ON access

Anonymous Call Reject OFF

Anonymous Call ON Enter the Anonymous Call ON access code. No Anonymous Call OFF Enter the Anonymous Call OFF access code. No Call Waiting ON Enter the Call Waiting ON access code. No Call Waiting OFF Enter the Call Waiting OFF access code. No Group Call Pickup Enter the Group Call Pickup code. Dialling

Direct Call Pickup Enter the Direct Call Pickup code. Dialling

Enter the Call Forward Busy ON access code.

Enter the Call Forward Busy OFF access code.

code.

Enter the Anonymous Call Reject OFF

access code.

the code enables the user to answer a call

ringing at another VSP726A that is part of

the same group.

the code enables the user to answer a call

ringing at another VSP726A.

Yes Yes No

Yes

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Setting Description Assignable

to PFK?

Hunt Group Sign ON Enter the Comverse Hunt Group ON code.

Supports value substitution. Hunt Group Sign OFF Enter the Comverse Hunt Group OFF code.

Supports value substitution. Secretarial Filtering ON Enter the Comverse Secretarial Filtering ON

code. Supports value substitution. Secretarial Filtering OFF Enter the Comverse Secretarial Filtering

OFF code. Supports value substitution.

Yes

Busy Lamp Field

Setting Description

List URI Enter the BLF list URI, as supplied by or set up with your

service provider. For example, blf-list1@sipservice.com.

This list contains a list of extensions that are eligible for

BLF monitoring. You can assign keys for BLF monitoring on

the Programmable Keys page. See “Programmable

Feature Keys” on page 65.

Remote Pickup Code Enter the remote pickup code for the BLF list, as supplied

by your service provider. BLF subscription

expiration

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Enter the BLF subscription expiry time (in seconds) for

account x.

Voicemail Settings

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Setting Description

VSP726A Administrator and Provisioning Manual

Enable MWI Subscription

Mailbox ID Enter the URI for the mailbox ID. The phone uses this URI

MWI subscription expiration

Ignore unsolicited MWI When selected, unsolicited MWI notifications—notifications

When enabled, the account subscribes to the "message

summary" event package. The account may use the U ser

ID or the service provider's "Mailbox ID".

for the MWI subscription. If left blank, the User ID is used

for the MWI subscription.

Enter the MWI subscription expiry time (in seconds) for

account x.

in addition to, or instead of SUBSCRIBE and NOTIFY

methods—are ignored for account x. If the VSP726A

receives unsolicited MWI notifications, the Message

Waiting LED will not light to indicate new messages.

Disable this setting if:

 MWI service does not involve a subscription to a

voicemail server. That is, the server supports unsolicited MWI notifications.

 you want the Message Waiting LED to indicate new

messages when the VSP726A receives unsolicited MWI notifications.

Enable Stutter Dial Tone Enables or disables the stutter dial tone for that account

(indicating message(s) waiting) when the phone goes off

hook.

NAT Traversal

Setting Description

Enable STUN

Server address Enter the STUN server IP address or domain name. Server port Enter the STUN server port. Enable STUN

Keep-Alive Keep-alive interval (secs) Enter the interval (in seconds) for send ing keep-alives.

Enables or disables STUN (Simple Traver sal of UDP through

NATs) for account x. The Enable STUN setting allows the

VSP726A to identify its publicly addressable information

behind a NAT via communicating with a STUN server.

Enables or disables STUN keep-alives. Keep-alive packet s

are used to maintain connections established through NAT.

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Music on Hold Settings

Setting Description

Enable Local MoH Enables or disables a hold-reminder tone that the user

hears when a far-end caller puts the call on hold.

Network Conference Settings

Setting Description

Enable Network Conference

Conference URI Enter the URI for the network bridge for conference

Enables or disables network conferencing for account x.

handling on account x.

Session Timer

Setting Description

Enable Session Timer Enables or disables the SIP session timer. The session

timer allows a periodic refreshing of a SIP session using

the RE-INVITE message. Minimum value (secs) Sets the session timer minimum value (in seconds) for

account x. Maximum value (secs) Sets the session timer maximum value (in seconds) for

account x.

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Jitter Buffer

Setting Description

Fixed Enable fixed jitter buffer mode. Fixed Delay (ms) If Fixed is selected, enter the fixed jitter delay. Adaptive Enable adaptive jitter buffer mode. Normal Delay (ms) If Adaptive is selected, enter the normal or “target” delay. Minimum Delay (ms) Enter the minimum delay. Maximum Delay (ms) Enter the maximum delay. This time, in milliseconds, must

be at least twice the minimum delay.

Keep Alive

Setting Description

Enable Keep Alive Enable SIP keep alive in ser vice of NAT traversal and as a

heartbeat mechanism to audit the SIP server health st atus.

Once enabled, OPTIONS traffic should be sent whenever

the account is registered. OPTIONS traffic will occur

periodically according to the keep-alive interval. Keep Alive Interval

(secs) Ignore Keep Alive

Failure

Set the interval at which the OPTIONS for the keep-alive

mechanism are sent.

Enable the phone to ignore keep-alive failure, if the failure

can trigger account re-registration and re-subscription (and

active calls are dropped).

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Call Settings

You can configure call settings for each account. Call Settings include Do Not Disturb and Call Forward settings.

The call settings are also available as parameters in the configuration file. See

“call_settings Module: Call Settings” on page 179.

General Call Settings

Setting Description

Anonymous Call Reject Enables or disables rejecting calls indicated as

"Anonymous." Enable Anonymous Call Enables or disables outgoing anonymous calls. When

enabled, the caller name and number are indicated as

"Anonymous." Ringer Tone Sets the ringer tone for incoming calls on the account.

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Do Not Disturb

Setting Description

Enable DND Turns Do Not Disturb on or off. Incoming calls When set to Show, the phone displays incoming call

information while Do Not Disturb is on. When set to Reject,

the phone rejects incoming calls without alerting the user.

Call Forward

Setting Description

Enable Call Forward Always

Target Number Enter a number to which all calls will be forwarded. Enable Call Forward

Busy

Target Number Enter a number to which calls will be forwarded when Call

Enable Call Forward No Answer

Target Number Enter a number to which unanswered calls will be

Delay Select the number of rings before unanswered calls are

Enables or disables call forwarding for all calls on th at line.

Select to enable.

Enables or disables forwarding incoming calls to the target

number if:

 the number of active calls has reached the maximum

number of calls configured for account x

 Call Waiting Of f is selected.

Forward Busy is enabled.

Enables or disables call forwarding for unanswered calls

on that line.

forwarded.

Call Completion

When the user calls a busy number , the Call Completion feature enables the phone to r edial the busy number automatically. You can configure the redialling to take place after a set interval and for a set number of times.

Call completion settings must be configured for each account.

Setting Description

Enable Call Completion Enable or disable the call completion feature. Calls to busy

numbers will prompt a “Retry later?” message on the

phone screen. Enable Call Completion

Alert

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Enables or disables an audible alert (similar to a hold

reminder alert tone) if the user is on another call when the

auto redial interval expires.

Setting Description

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Auto Redial Interval (secs)

Sets the countdown timer until the use r is prompte d for the

next dialling attempt. Auto Redial Repeat Sets how many auto redial attempts are made.

Custom Ringer

Setting Description

Custom Ringer File Upload a custom ringer audio file. This ringer replaces the

factory default ringer 10. The maximum file size is 300 k.

The following WAV format is accepted:

 Audio sample rate: 16 kHz

 Audio sample size: 16 bit

 Channels: 1 (mono)

 Audio format: PCM, Signed 16bit, Little Endian

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User Preferences

On the User Preferences page, you can configure some basic settings for the phone and set hold reminder and call waiting settings. The User Preferences page is also available to phone users when they log on to the WebUI.

The user preference settings are also available as p arameters in the configuration file. See

“user_pref Module: User Preference Settings” on page 175.

General User Settings

Click the link for each setting to see the matching configuration file parameter in

“Configuration File Parameter Guide” on page 133. Default values and ranges are listed

there.

Setting Description

WebUI Language Sets the language that appears on the WebUI. Phone Language Sets the language that appears on the phone. Other

languages may be added in a future release. Backlight Timer (secs) Sets how long (in seconds) the screen backlight stays on

after the last button press. Ringer Volume Sets the ringer volume for incoming calls. Y ou can also use

the VOLUME  or  keys on the VSP726A. Default Audio Mode Sets how calls are answered when users press a line key

or .

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Call Hold Reminder

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Setting Description

VSP726A Administrator and Provisioning Manual

Enable Call Hold Reminder Tone

Tone Interval (secs) Sets the interval for the call hold reminder tone, in seconds.

Enables or disables the call hold reminder tone. Select to

enable.

Call Waiting

Setting Description

Call Waiting Off

Call Waiting On When selected, enables incoming call notifications when

Enable Call Waiting Tone Enables or disables the call waiting tone. Select to enable. Tone Interval (secs) Sets the interval for the call waiting tone, in seconds.

When selected, disables incoming call notifications when

the user is already on a call. Incoming calls are rejected.

Incoming callers hear a busy signal. When Call Waiting Off

is selected, and Call Forward Busy is enabled, incoming

calls are handled according to the Call Foward Busy se tting.

the user is already on a call.

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Programmable Feature Keys

The Programmable Keys pages allow you to program the vertical row of feature keys on the deskset. You can also reprogram certain hard keys on the deskset.

The VSP726A has 12 dual-function feature keys. You can assign up to 24 functions to the keys listed on the Feature Keys page.

You can reprogram deskset hard keys o n the Hard Keys p age (see page 70). For example, you can program the UP arrow navigation key (  ) to display the directory . The functions that you assign to hard keys apply to each key in idle mode only.

Keys can have identical functions, depending on the "Type" of key. For example, you can assign several Line keys to Account 1 to enable users to manage multiple calls on Account

1. You can also assign multiple Quick Dial keys. The programmable key settings are also available as parameters in the configuration file.

See “pfk Module: Programmable Feature Key Settings” on p age 182. For the programmable key default settings, see “Progr ammable Feature Keys” on page 13. Click the link for each setting to see the matching configuration file parameter in

“Configuration File Parameter Guide” on page 133. Default values and ranges are listed

there.

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Programmable Key Type Description

Line Configures the key for accessing an account. Users can

make or answer calls by pressing these keys. The key LED

will change according to call activity.

After selecting Account in the Type column, select the

account number in the Account column. Directory Configures the key to access the Directory menu. Users

can then press the key to view the Directory menu. Call History Configures the key to access the Call History list. Users

can then press the key to view the Call History list. Redial Configures the key to access the Redial list. Users can

then press the key to view the Redial list. Messages Configures the key to access the Message menu. Users

can then press the key to view the Message menu. Do Not Disturb Configures the key to turn Do Not Disturb on or off. The key

is lit orange when DND is on. Call Forward All Configures the key to turn Call Forward All on or off. In the

Account column, select the account for which Call Forward

All will apply . Before assigning the key, ensure that you

configure Call Forward settings on the Call Settings page. Call Forward No Answer Configures the key to turn Call Forward No Answer on or

off. In the Account column, select the account for which

Call Forward No Answer will apply. Before assigning the

key , ensure that you configure Call Fo rward settings on the

Call Settings page. Call Forward Busy Configures the key to turn Call Forward Busy on or off. In

the Account column, select the account for which Call

Forward Busy will apply. Before assigning the key, ensure

that you configure Call Forward settings on the Call

Settings page. Quick Dial Configures the key to dial a number on the selected line.

After selecting Quick Dial, enter the number to be dialled in

the Value column. In the Account column, select the

account on which the number will be dialled out. BLF (Busy Lamp Field) Configures the key to monitor another extension.

In the Value column, enter the URI of the extension you

want to monitor with this key. For example,

2325552001@sipservice.com.

For configuring BLF interoperability when using certain

service platforms, see

sip_account.x.blf_variant

XML App Configures the key to open the XML browser. Pressing the

key initiates an HTTP(s) GET request to the server. Enter

the URI of the XML application to be executed.

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VSP726A Administrator and Provisioning Manual

ACD (Automatic Call Distribution)

Page Configures the key to call one or a group of phones.

Multicast Page Configures the key to make outgoing multicast pages. In

Configures the key to display the ACD State menu on the

phone LCD. In the Account column, select the applicable

account. The key LED will indicate the current ACD state.

Shared Line accounts support ACD, but note that

subscribers to a shared line will share a common ACD

state.

Pressing the key dials the Paging feature access code.

You must enter the feature access code for Paging on the

SIP Account Management page.

For some service providers, you must also enter a page

extension value in the Value column. This value will be

dialled along with the Paging feature access code.

You can configure pages to be automatically answered.

See "Page Auto Answer" under “SIP Account

Management” on page 46.

the Value column, enter a valid Paging Zone ID (ranging

from 1 to 10). Multicast paging differs from st andard pa ging

in that it is handled locally by the VSP726A and does not

require a subscription through the hosted server. To use

multicast paging, you must first set up p aging zones on the

WebUI. See “Paging Zones” on page 75. See also

pfk.x.multicast_zone

in the configuration file.

Park Call Enables the user to park a call. Pressing the key dials the

Call Park feature access code (FAC). You must enter the

feature access code for Call Park on the SIP Account

Management page. 

For some service providers, you must also enter a park

extension in the Value column. This value will be dialled

along with the Call Park F A C. See also

sip_account.x.park_variant.

Retrieve Parked Call Enables the user to retrieve a parked call. Pressing the key

dials the Parked Call Retrieval feature access code (FAC)

configured on the SIP Account Management page.

For some service providers, you must also enter a park

retrieval extension in the Value column. This value will be

dialled along with the Parked Call Retrieval FAC. In Call DTMF Configures the key to dial a string of numbers while the end

user is on a call. For example, pressing the key might dial a

conference access code. After selecting In Call DTMF,

enter the number to be dialled in the Value column. See

pfk.x.incall_dtmf

also Call Return Configures the key to dial the number of the last missed

call.

in the configuration file.

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Programmable Key Type Description

Group Call Pickup Enables the user to answer a call ringing at another

extension. The call can be ringing at any extensio n in the

phone's call pickup group. Pressing the key dials the

Group Call Pickup feature access code (FAC) configured

on the SIP Account Management page. Direct Call Pickup Enables the user to answer a call ringing at a specific

VSP726A or compatible SIP telephone. Pressing the key

dials the Direct Call Pickup feature access code (FAC)

configured on the SIP Account Management page.

Depending on the server requirements, the user may then

need to enter the number of the ringing extens ion . Prefix Dialing Configures the key for prefix dialling. Pressing a PFK

assigned to Prefix Dialing will automatically go off-hook into

Dial mode using the account configured for the PFK. The

digits entered under Value are concatenated to any

number that the user enters. The outgoing call will include

the [Prefix] + [Dialling string]. The Prefix digits are hidden

from the user. The prefix digits are visible during Dialling

and Call Active states.

Note that %N can be used for substitution of user-entered

digits. For example, *71%N# will use [*71] + [user-entered

digits] + [#] as the outgoing dialling string.

The dial plan is enabled after the user enters one or more

digits. Both prefix digits (hidden) and user-entered digits

(visible) are used for dial plan matching.

The timeout-to-dial element in the dial plan is suspended if

the user navigates away from the dialling screen. Flash Configures the key as a Flash key.

With one call active, pressing Flash puts the active call on

hold and displays a new call screen with live dial.

With two calls active, pressing Flash:

 puts the active call on hold and retrieves a held call, or

 answers an incoming call.

Call Handling Profile Configures the key for Comverse call handling profile.

Enter the string of the call handling profile that the PF K

LED will indicate. Hunt Group

Configures the key to turn Comverse hunt group on or off.

Enter the hunt group extension number assigned for this ke y. Secretarial Filtering Configures the key to turn Comverse secretarial filtering on

or off. Enter the manager's extension number assigned for

this key.

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Programmable Key Type Description

Phone Lock Configures the key to enable or disable the phone lock. For

more information, see “Using the Security menu” on

page 37“Security” on page 114.

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Programmable Hard Keys

You can assign additional functions to the keys that are listed on the Programmable Hard Keys page. The functions that you assign to hard keys apply to each key in idle mode only.

Programmable Key Type Description

Directory Configures the key to access the Directory menu. Users

can then press the key to view the Directory menu. Call History Configures the key to access the Call History list. Users

can then press the key to view the Call History list. Redial Configures the key to access the Redial list. Users can

then press the key to view the Redial list. Messages Configures the key to access the Message menu. Users

can then press the key to view the Message menu. Do Not Disturb Configures the key to turn Do Not Disturb on or off. The key

is lit orange when DND is on. Call Forward All Configures the key to turn Call Forward All on or off. In the

Account column, select the account for which Call Forward

All will apply . Before assigning the key, ensure that you

configure Call Forward settings on the Call Settings page. Call Forward Busy Configures the key to turn Call Forward Busy on or off. In

the Account column, select the account for which Call

Forward Busy will apply. Before assigning the key, ensure

that you configure Call Forward settings on the Call

Settings page. Call Forward No Answer Configures the key to turn Call Forward No Answer on or

off. In the Account column, select the account for which

Call Forward No Answer will apply. Before assigning the

key , ensure that you configure Call Fo rward settings on the

Call Settings page.

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Programmable Key Type Description

Retrieve Parked Call Enables the user to retrieve a parked call. Pressing the key

dials the Parked Call Retrieval feature access code (FAC)

configured on the SIP Account Management page.

For some service providers, you must also enter a park

retrieval extension in the Value column. This value will be

dialled along with the Parked Call Retrieval FAC. Quick Dial Configures the key to dial a number on the selected line.

After selecting Quick Dial, enter the number to be dialled in

the Value column. In the Account column, select the

account on which the number will be dialled out. Page Configures the key to call one or a group of phones.

Pressing the key dials the Paging feature access code.

You must enter the feature access code for Paging on the

SIP Account Management page.

For some service providers, you must also enter a page

extension value in the Value column. This value will be

dialled along with the Paging feature access code.

You can configure pages to be automatically answered.

See "Page Auto Answer" under “SIP Account

Management” on page 46.

Multicast Page Configures the key to make outgoing multicast pages. In

the Value column, enter a valid Paging Zone ID (ranging

from 1 to 10). Multicast paging differs from st andard pa ging

in that it is handled locally by the VSP726A and does not

require a subscription through the hosted server. To use

multicast paging, you must first set up p aging zones on the

WebUI. See “Paging Zones” on page 75. See also

pfk.x.multicast_zone

Call Return Group Call Pickup Enables the user to answer a call ringing at another

Direct Call Pickup Enables the user to answer a call ringing at a specific

XML App Configures the key to open the XML browser. Pressing the

Configures the key to dial the number of the last missed call.

extension. The call can be ringing at any extensio n in the

phone's call pickup group. Pressing the key dials the

Group Call Pickup feature access code (FAC) configured

on the SIP Account Management page.

VSP726A or compatible SIP telephone. Pressing the key

dials the Direct Call Pickup feature access code (FAC)

configured on the SIP Account Management page.

Depending on the server requirements, the user may then

need to enter the number of the ringing extens ion .

key initiates an HTTP(s) GET request to the server. Enter

the URI of the XML application to be executed.

in the configuration file.

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Programmable Key Type Description

Phone Lock Configures the key to enable or disable the phone lock. For

more information, see “Using the Security menu” on

page 37“Security” on page 114.

Prefix Dialing Configures the key for prefix dialling. Pressing a PFK

assigned to Prefix Dialing will automatically go off-hook into

Dial mode using the account configured for the PFK. The

digits entered under Value are concatenated to any

number that the user enters. The outgoing call will include

the [Prefix] + [Dialling string]. The Prefix digits are hidden

from the user. The prefix digits are visible during Dialling

and Call Active states.

Note that %N can be used for substitution of user-entered

digits. For example, *71%N# will use [*71] + [user-entered

digits] + [#] as the outgoing dialling string.

The dial plan is enabled after the user enters one or more

digits. Both prefix digits (hidden) and user-entered digits

(visible) are used for dial plan matching.

The timeout-to-dial element in the dial plan is suspended if

the user navigates away from the dialling screen. Network Status Configures the key to display the Network Statu s IPv4 or

IPv6 selection screen when pressed.

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Speed Dial Keys

On the Speed Dial page, you can enter up to 10 speed dial numbers. For each speed dial number you enter, you must assign the account on which the number will be dialled out.

To dial a speed dial number, press and hold the dial pad key that matches the speed dial entry number.

This menu duplicates the speed dial menu on the phone (Main Menu > Features > Speed dial). Entries that are entered and saved on the WebUI replace entries that were entered using the phone. Similarly, entries that are configured using the phone menu will update entries on the WebUI.

The speed dial key settings are also available as par amete rs in the co nfiguration file . See

“speed_dial Module: Speed Dial Settings” on page 187.

After entering information on this page, click to save it.

To enter speed dial numbers:

1. In the Name column, enter the name associated with this speed-dial entry.

2. In the Value column, enter a phone number for the desired key.

3. In the Account column, select the account that this speed dial number will use.

4. Click .

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Speed Dial Keys

Click the link for each setting to see the matching configuration file parameter in

“speed_dial Module: Speed Dial Settings” on page 187.

Setting Description

Name The name associated with the speed dial entry. Value The phone number that the speed dial key dials when

pressed and held. Account The SIP account that the phone will use to dial the number.

Ringer Settings

The Ringer Settings enable you to provide a distinctive ringing featu re via the custom Alert-Info header associated with an incoming call. This setting overrides the ringer tone you have set for the account. For example, you can set a unique ringer tone to alert the VSP726A user upon receiving any incoming calls tagged as "important" in the Alert-Info header.

The SIP Invite message contains an Alert-Info header that the phone checks in order to determine which ringer tone to play. The Alert-Info header format is as follows:

Alert-Info: info=info_text

If the header contains the "info" p arameter , the phone attempts to match it to the Distinctive Ringing Text. If there is a match, the associated tone will play. If there is no match, the default tone for the account will play.

The matching is done on a "first match" basis. In the case of duplicate text strings, the ringer tone associated with the first matched entry in the Distinctive Ringing Text list will play.

The server-side configuration must be done with yo ur service pr ovider. The SIP Invite text ("Distinctive Ringing Text" on the Ringer WebUI page) must be entered in the format

ringerx, where x is the ringer number from 1 to 10. For example, to match Ringer 1 enter ringer1.

The ringer settings are also available as parameters in the configuration file. See

“ringersetting Module: Distinctive Ringer Settings” on page 190.

After entering information on this page, click to save it.

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Setting Description

Distinctive Ringing Text Enter the text that will match the "info" parameter and play

the ringer tone. The Distinctive Ringing Text must be in the

format ringerx where x is the ringer tone 1 to 10. Tone Select the desired ringer from the list.

Paging Zones

On the Paging Zones page, you can enter the multicast IP addresses that the phone will monitor. When a page is sent out using this multicast IP address, all phones that are programmed to monitor that IP address will receive the paging RTP stream and play the page on their speakerphone. You can also enable the phone to send out multicast pages using a particular multicast IP address.

Y ou must first set up paging group s (each group consisting of a multicast paging IP address and assigned User IDs) on your SIP PBX. The VSP726A can monitor a maximum of 10 multicast IP addresses.

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Setting Description

Name Enter the name of the paging zone. Names can be a

maximum of 15 characters. The paging zone name is

displayed on the LCD during incoming and outgoing

multicast pages. Multicast IP Enter the paging zone multicast IP address. The IP

address range for multicast addresses is

224.0.0.0–239.255.255.255.

Multicast Port Enter the multicast port used by the multicast IP address.

The valid port range is 1 to 65535. Priority Select the paging zone priority from 1 to 10. Zones with a

priority higher than another zone can interrupt the

lower-priority zone's active page.

In addition, a call priority setting is available in the

configuration file (page_zone.call_priority_t hr es ho ld ). Th is

priority setting also ranges from 1 to 10 (2 is the default). If

the paging zone priority is higher or equal to the call

priority, then a multicast page can interrupt an active,

dialling, or incoming call. Enable Incoming Page

Select to enable the VSP726A to receive incoming pages for

that paging zone. If the "Enable Incoming Page" checkbo x is

not selected, the phone will not listen for the multicast, but

will still be able to broadcast an outgoing page.

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Server Application

On the Server Application page, you can enter Action URIs to allow the VSP726A to interact with a server application by using an HTTP GET request. The action URI triggers a GET request when a specified event occurs. Action URIs allow an external application to take control of the display when an event occurs. Th ese pre-defined events are listed under “Action URI” on the Server Application page.

Action URIs are typically used in conjunction with the XML Browser, which can be customised to deliver an appropriate user experience.

The VSP726A supports both push and pull server applications. Note that Action URI events are not “push” events as it is the phone that requests a URI when triggered by certain states. You can enable push server applications under “XML Push Settings”.

Action URI Syntax

To access an XML application, the phone performs an HTTP GET on a URL. An HTTP GET request may contain a variable name and variable value, which are

separated by "=". Each variable value starts and ends with "$$" in the query part of the URL. Action URI variables pass dynamic data to the server. The valid URL format is:

http://host[:port]/dir/file na me?variable name=$$variable valu e$$

where:

 host is the hostname or IP address of the server supporting the XML application  port is the port number the phones are using for the HTTP request

At the time of the HTTP call, the variable value field is populated with the appropriate data. For example, the following URL passes the SIP Account User Identifier to the server:

http://10.50.10.140/script.pl? name=$$SIPUSERNAME$$

A GET request then passes along the following information:

http://10.50.10.140/script.pl? name=42512

Assuming that the User Identifier is 42512. Variable names are defined by the particular XML application being called. Variable values are predefined and depend on the status of the phone. If the variable has

no meaning in the current status, then the phone sends an empty string. The table below lists all possible variable value s. Note that variables applicable during an

Incoming or Active Call (such as INCOMINGNAME and REMOTENUMBER) are initialised at the beginning and at the end of the call.

Variable value Description

SIPUSERNAME SIP Account User Identifier DISPLAYNAME SIP Account Display Name

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Variable value Description

LOCALIP Phone's local IP Address INCOMINGNAME Caller ID name of the current Incoming Call REMOTENUMBER Remote party phone number (Incoming or Outgoing) REGISTRATIONSTATE Registration state available from the Registration event.

Values are:

 REGISTERED  DEREGISTERED  FAIL

MAC The phone's MAC Address MODEL The phone's model number: VSP726A.

Action URI

Setting Description

End of boot sequence The End of boot sequence URI is triggered at the end of

the phone boot sequence.

Using the End of boot sequence URI, it is possible to

develop self-provisioning on the phone. For example, an

XML application can identify the phone and generate a

MAC-specific file on the fly. Successful Registration The Successful Registration URI is triggered the first time

the phone registers successfully to a SIP Account. If the

phone registers to multiple SIP Accounts, then the

Successful Registration URI is triggered for each line.

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Setting Description

On Hook The On Hook URI is triggered when the phone transitions

from Active to Idle (or from Paging to Idle). For example,

when:

 The user presses the [End] soft key  The user hangs up the corded handse t during a call  A transfer is completed and the user returns to idle  The far end hangs up  The call was not answered  The call fails.

Off Hook The Off Hook URI is triggered when the user goes to Dial

mode by:

 Lifting the corded handset of the cradle  Pressing the SPEAKER or HEADSET hard key  Pressing a Line PFK

Incoming Call

Outgoing Call

 Pressing the [New] soft key during a held call.

Note that the Off Hook URI will NOT be triggered when

calling a pre-defined number and going immediately to

Dialling mode—this event triggers the Outgoing Call URI

instead.

The Incoming Call URI is triggered for each Incoming Ring

event or Call Waiting event. Using the Incoming Call URI, it is

possible to display extra information on the phone for an

Incoming Call. For example, the XML application that is

called when there is an Incoming Call can do a database

lookup and display information on the caller.

Note that this Action URI will not be triggered if DND or Call

Forward All is enabled or if Call Waiting is disabled (i.e., the

call is rejected).

The Outgoing Call URI is triggered each time a SIP INVITE

message is sent (Dialling mode). For example, after:

 Pressing the [Dial] key in Pre-Dial with populated

number

 Using the dial pad to speed dial a call  Pressing a Quick Dial PFK  Dialling a Directory number by going off-hook.

Timer Based

The Timer Based URI will be triggered when the configured

timeout expires. The timer start s at the end of the phone boot

sequence. Timer Based Interval

Enter the interveral before the Timer Based URI is triggered.

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Setting Description

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Connected

The Connected URI is triggered each time the phone is in an

Active Call or is Paging. Registration Event

The Registration Event URI is triggered every time there is a

registration state change. For example:

 Registered  Deregistered  Fail (Registration timed out, refused, or expired)

The Registration Event URI is not triggered when the same

event is repeated.

XML Push Settings

Setting Description

Enable HTTP Push Select to enable HTTP push, which enables the phone to

display XML objects that are “pushed” to the phone from

the server via http/https POST or SIP NOTIFY. Enable Push during call Select to enable the phone to display pushed XML objects

during a call. Otherwise, the XML application is displayed

after the call is over.

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Hotline Settings

Hotline settings enable the VSP726A to dial a pre-configured number after any off-hook action in idle mode—lifting the handset, pressing SPEAKER, pressing HEADSET, or pressing a PFK Line key. The hotline dialling is subject to a delay. When this delay is configured, it supercedes the inter-digit timeout used for regular calls.

Predial mode and dialling mode are not considered idle mode. Hotline dialling will not trigger if digits have been entered, or when the phone is dialling a number.

Hotline dialling will be cancelled if the user presses any keys, or if there are any incoming calls during the hotline dialling delay period.

The hotline number uses the phone’s default dial plan.

Setting Description

Enable Hotline Enables the hotline feature. Account Sets the account used for dialling the hotline number. Phone Number Sets the number to be dialled after the hotline delay. Delay (secs) Sets the hotline delay before the number is dialled.

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Local Call Recording

You can enable or disable local call recording and the call record tone on the Local Call Recording page. You can also delete recordings or export call recordings to the computer.

Before enabling call recording on the Local Call Recording p age, an SD card must be inserted into the slot on the rear of the deskset.

Setting Description

Enable Call Recording Enable call recording for end users. Enable Call Recording

Tone

Enable a call recording tone that plays during the call when

recording begins and ends.

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Network Pages

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You can set up the VSP726A for your network configuration on the Network pages. Your service provider may require you to configure your network to be compatible with its service, and the VSP726A settings must match the network settings.

The network settings are grouped into Basic and Advanced Settings. IPv4 and IPv6 protocols are supported.

When both IPv4 and IPv6 are enabled and available, the following guidelines apply when determining which stack to use:

 For outgoing traffic, the IP address (or resolved IP) in the server field—either IPv4

 In general, most operations can be associated with one of the servers listed on the

VSP726A Administrator and Provisioning Manual

or IPv6—will determine which stack to be used.

“Basic Network Settings” page. However, for operations triggered by/dependent upon network status, the phone must determine which server to use. For example, a special case like the "Network down" icon on the Deskset screen can be ambiguous for server association. Because its primary purpose is to aid in troubleshooting SIP registration issues, this case will be associated with the SIP registration server.

 DNS entries with both IPv4 and IPv6 settings can be used to resolve FQDN entries.

There are no preferences with the order of the DNS queries.

 Pcap should include traffic for both stacks.  Dual stack operations should be transparent to PC port traffic.

PnP is not supported on IPv6.

The network settings are also available as parameters in the configuration file. See

“network Module: Network Settings” on page 151.

After entering information on this page, click to save it.

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Basic Network Settings

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You must be familiar with TCP/IP principles and protocols to configure static IP settings.

Basic Network Settings

Click the link for each setting to see the matching configuration file parameter in “network

Module: Network Settings” on page 151. Default values and ranges are listed there.

IPv4

Setting Description

Disable Disables all related IPv4 settings. DHCP DHCP is selected (enabled) by default, which means the

VSP726A will get its IP address, Subnet Mask, Gateway, and DNS Server(s) from the network. When DHCP is disabled, you must enter a static IP address for the VSP726A, as well as addresses for the Subnet Mask, Gateway, and DNS Server(s).

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Setting Description

Static IP When Static IP is selected, you must enter a static IP

address for the VSP726A, as well as addresses for the Subnet Mask, Gateway, and DNS Server(s).

IP Address

Subnet Mask Enter the subnet mask. Gateway Enter the address of the default gateway (in this case, your

PPPoE Select to enable PPPoE (Point-to-Point Protocol over

PPPoE Username Enter your PPPoE account username. PPPoE password Enter your PPPoE account password. Manually Configure

DNS Primary DNS If DHCP is disabled, enter addresses for the primar y and Secondary DNS

IPv6

Setting Description

Disable Disables all related IPv6 settings.

If DHCP is disabled, enter a static IP address for the VSP726A.

router).

Ethernet) mode.

Select to enable manual DNS configuration.

secondary DNS servers.

Auto Configuration

Static IP When Static IP is selected, you must enter a static IP

IP Address

Prefix (0–128) Enter the IPv6 address prefix length (0 to 128 bits). Gateway Enter the address of the default gateway (in this case, your

Manually Configure DNS

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Auto configuration is selected (enabled) by default, which means the VSP726A will get its IP address, Gateway, and DNS Server(s) from the network. When Auto Configuration is disabled, you must enter a static IP address for the VSP7 26A, as well as addresses for the Gateway and DNS Server(s).

address for the VSP726A, as well as an IPv6 address prefix, Gateway, and DNS Server(s).

If Auto Configuration is disabled, enter a static IP address for the VSP726A.

router). Select to enable manual DNS configuration.

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Setting Description

Primary DNS If Auto Configuration is disabled, enter addresses for the Secondary DNS

primary and secondary DNS servers.

Advanced Network Settings

PC Port

You can set the availability of the deskset PC port for network connectivity. When the port is enabled for connectivity, you can set the port to port mirroring, thereby allowing you to use the port to monitor inbound and outbound network traffic and facilitate troubleshooting.

Setting Description

Enable PC Port Enable or disable the PC port to operate in hub/switch

mode (depending on the Enable PC Port Mirroring setting). Enable PC Port Mirroring

When the PC port is enabled, select Enable PC Port

Mirroring to set the port to operate in hub mode (network

traffic on the W AN port is reflected in the PC por t). When Port

Mirroring is not selected, the port operates in switch mode.

VLAN

You can organise your network and optimise VoIP performance by creating a virtual LAN for phones and related devices.

Click the link for each setting to see the matching configuration file parameter in “network

Module: Network Settings” on page 151. Default values and ranges are listed there.

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Setting Description

Enable LAN Port VLAN Enable if the phone is part of a VLAN on your network.

Select to enable. VID Enter the VLAN ID (vlan 5, for example). Priority Select the VLAN priority that matches the Quality of

Service (QOS) settings that you have set for that VLAN ID.

Outbound SIP packets will be marked and sent according

to their priority. 7 is the highest priority.

Note: Configuring QOS settings for your router or switch is

a subject outside the scope of this document. Enable PC Port VLAN Enable if the phone is part of a VLAN on your network.

Select to enable. VID Enter the PC Port VLAN ID (vlan 5, for example). Priority Select the VLAN priority that matches the Quality of

Service (QOS) settings that you have set for that VLAN ID.

Outbound SIP packets will be marked and sent according

to their priority. 7 is the highest priority.

Note: Configuring QOS settings for your router or switch is

a subject outside the scope of this document.

LLDP-MED

Setting Description

Enable LLDP-MED Enables or disables Link Layer Discovery Protocol for

Media Endpoint Devices (LLDP-MED). LLDP-MED is a

standards-based discovery protocol supported on some

network switches. It is required for auto-configuration with

VLAN settings. Packet Interval (secs) Sets the LLDP-MED packet interval (in seconds).

802.1x

Setting Description

Enable 802.1x Enables or disables the 802.1x authentication protocol.

This protocol allows the phone to attach itself to network

equipment that requires device authentication via 802.1x. Identity Enter the 802.1x EAPOL identity. MD5 Password Enter the 802.1x EAPOL MD5 password.

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Contacts Pages

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Local Directory

On the Local Directory page, you can manage your local directory en tries. You can sort, edit, delete, and add contact information for up to 1000 entries. In order to back up your contacts or import another local directory file, the page also enables you to export and import your phone's local directory.

The Local Directory lists entries across multiple pages. Click , , , or a page number to view the desired page of entries.

VSP726A Administrator and Provisioning Manual

You can also use the phone menu to manage local directory entries. For more information, see the VSP726A User Guide.

Table 8 describes the buttons available on the Local Directory page.

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Table 8. Local Directory commands

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Click To...

Sort the list by last name.

Edit information for an entry

View the next page of entries.

View the last page of entries.

View the first page of entries.

Delete selected entries from the directory. Click Select All to select every entry on the page you are viewing.

Add a new directory entry.

Delete all Directory entries.

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Import a directory file.

Export the directory.

To add a new directory ent r y:

1. Click . The Create Local Directory Entry page appears.

2. Enter the required information as described in the following table.

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Create Local Directory Entry

Setting Description Range Default

First Name Enter the appropriate names in Last Name

these fields. The maximum length of the first name and last name fields is 15 characters.

n/a Blank

Ringer Tone Sets a unique ringer tone for calls

from this directory entry.

Account Sets the account used when you

dial this directory entry.

Work Number

Enter the appropriate names and numbers in these fields.

Other Number

Auto, Tone 1–10 Tone 1

Default Account, Account 1–4

n/a BlankMobile Number

Default Account

Directory Import/Export

The best way to create a directory file for import is to first export the directory from the phone. After exporting the file, open it in an .xml editor and add or modify entries.

Importing a directory file adds the imported directory entries to existing entries. Therefore, it is possible to have duplicate entries after importing a directory file. If you are importing a "complete" directory file with the aim of replacing the entire current directory, use Select All and to clear the directory before importing the file.

Using the configuration file, you can set whether an imported directory file adds to existing entries or replaces existing entries. See “file Module: Imported File

Parameters” on page 192.

Directory files are .xml files that have the following tags:

Local Directory WebUI field Directory file XML tag

First Name <DIR_ENTRY_NAME_FIRST> Last Name <DIR_ENTRY_NAME_LAST> Work Number <DIR_ENTRY_NUMBER_WORK> Mobile Number <DIR_ENTRY_NUMBER_MOBILE> Other Number <D IR_ENTRY_NUMBER_OTHER> Account <DIR_ENTRY_LINE_NUMBER> Call Block (not on WebUI) <DIR_ENTRY_BLOCK> Ringer Tone <DIR_ENTRY_RINGER>

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Blacklist

On the Blacklist page, you can manage local blacklist entries. The VSP726A rejects calls from numbers that match blacklist entries. You can sort, edit, delete, and add up to 1000 blacklist entries. In order to back up your blacklist entries or import another local blacklist file, the page also enables you to export and import the blacklist.

The blacklist lists entries across multple pages. Click , , , or a page number to view the desired page of entries.

You can also use the VSP726A menu to manage blacklist entries. For more information, see the VSP726A User Guide.

Table 9 describes the buttons available on the Blacklist page.

Table 9. Blacklist commands

Click To...

Sort the list by last name.

Edit information for an entry

View the next page of entries.

View the last page of entries.

View the first page of entries.

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Table 9. Blacklist commands

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Click To...

Delete selected entries. Click Select All to select every entry on the page you are viewing.

Add a new entry.

Delete all entries.

Import a blacklist file.

Export the blacklist.

To add a new blacklist entry:

1. Click . The Create Blacklist Entry page appears.

VSP726A Administrator and Provisioning Manual

2. Enter the required information as described in the following table.

Create Blacklist Entry

Setting Description Range Default

First Name Enter the appropriate names in Last Name

Account Sets the account used when you

Work Number

Other Number

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these fields. The maximum length of the first name and last name fields is 15 characters.

dial this directory entry.

Enter the appropriate names and numbers in these fields.

n/a Blank

Default Account, Account 1–4

n/a BlankMobile Number

Account 1

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Blacklist Import/Export

The best way to create a blacklist file for import is to first export the blacklist from the VSP726A. After exporting the file, open it in an .xml editor and add or modify entries.

Importing a blacklist file adds the imported blacklist entries to existing entr ies. Therefore, it is possible to have duplicate entries after importing a blacklist file. If you are importing a "complete" blacklist file with the aim of replacing the entire current blacklist, use Select All and to clear the blacklist before importing the file.

Using the configuration file, you can set whether an imported blacklist file adds to or replaces existing entries. See “file Module: Imported File Parameters” on

page 192.

Blacklist files are .xml files that have the following tags:

Blacklist WebUI field Blacklist file XML tag

First Name <BLACKLIST_ENTRY_NAME_FIRST> Last Name <BLACKLIST_ENTRY_NAME_LAST> Work Number <BLACKLIST_ENTRY_NUMBER_WORK> Mobile Number <BLACKLIST_ENTRY_NUMBER_MOBILE> Other Number <BLACKLIST_ENTRY_NUMBER_OTHER> Account <BLACKLIST_ENTRY_LINE_NUMBER>

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LDAP

The phone supports remote Lightweight Dire ctory Access Protocol (LDAP) directories. An LDAP directory is hosted on a remote server and may be the central directory for a large organisation spread across several cities, of fices, and dep artment s. You can configure the phone to access the directory and allow users to search the directory for names and telephone numbers.

The LDAP settings are also available as parameters in the configuration file. See

“remoteDir Module: Remote Directory Settings” on page 168.

After entering information on this page, click to save it.

LDAP Settings

Click the link for each setting to see the matching configuration file parameter in “remoteDir

Module: Remote Directory Settings” on page 168. Default values and ranges are listed

there.

About LDAP attribute filters

The LDAP filters on this page give you con tr ol over how directory entry search results are determined. For example, consider if gn is the firstname attribute and sn is the lastname attribute in the LDAP search base. The filter <attribute>=% returns records based on the beginning of the user-entered string. If gn=% is used for a firstname filter, entering “da” returns records such as Daisy, Dale, David, etc.

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The filter <attribute>=* returns records contai ning the user-entered string anywhere in that attribute. If gn=* is used for a firstname filter, entering “ar” returns records such as Karen, Arnold, Gary, etc.

The filter (|(gn=%)(sn=%)) returns firstname and lastname records that start with the user-entered string.

LDAP number filters give you the same control over number search es and matches. If for example, you have defined the number attributes telephoneNumber, mobile and otherPhone for Work, Mobile and Other numbers respectively, then the filter (|(telephoneNumber=*)(mobile=*)(otherPhone=*)) will display the correct directory information if the number (from an incoming call, or a dialled number) matches a number in any three of those fields.

The filter telephoneNumber=* will display the correct directory information if the incoming call number matches a number in the “Work” field only.

Setting Description

Enable LDAP Enables or disables the phone's access to the LD AP

directory. Directory name Enter the LDAP directory name. Server address Enter the LDAP server domain name or IP address. Port Enter the LDAP server port. Version Select the LDAP protocol version supported on the phone.

Ensure the protocol value matches the versio n as sign e d

on the LDAP server. Authentication scheme Select the LDAP server authentication scheme. Authentication name Enter the user name or authentication name for LDAP

server access. Authentication password Enter the authentication password for LDAP server access. Base Enter the LDAP search base. This sets where the search

begins in the directory tree structure. Enter one of more

attribute definitions or LDAP field names, separated by

commas (no spaces). Your directory may include attributes

like "cn" (common name) or "ou" (organisational unit) or

"dc" (domain component).

For example: ou=accounting,dc=vtech,dc=com Maximum number of

entries

Sets the maximum number of entrie s returned for an LDAP

search. Limiting the number of hits can conserve network

bandwidth. Maximum search delay Enter the delay (in seconds) before the phone starts

returning search resu lts.

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Setting Description

First name filter Enter the first name attributes for LDAP searching. The

format of the search filter is compliant to the standard string

representations of LDAP search filters (RFC 2254). Last name filter Enter the last name attributes for LDAP searching. The

format of the search filter is compliant to the standard string

representations of LDAP search filters (RFC 2254). Phone number filter Enter the number attributes for LDAP searching. The

format of the search filter is compliant to the standard string

representations of LDAP search filters (RFC 2254). First name attribute Sets the attribute for first name. What you enter here

should match the first name attribute for entries on the

LDAP server (gn for givenName, for example). This helps

ensure that the phone displays LDAP entries in the same

format as the Local Directory. Last name attribute Sets the attribute for last name. What you enter here

should match the last name attribute for entries on the

LDAP server (sn for surname, for example). This helps

ensure that the phone displays LDAP entries in the same

format as the Local Directory. Work number attribute Sets the attribute for the work number . What you enter here

should match the work number attribute for entries on the

LDAP server (telephoneNumber, for example). This helps

ensure that the phone displays LDAP entries in the same

format as the Local Directory. Mobile number attribute Sets the attribute for the mobile number. What you enter

here should match the mobile number attribute for entries

on the LDAP server (mobile, for example). This helps

ensure that the phone displays LDAP entries in the same

format as the Local Directory. Other number attribute Sets the attribute for the other number. What you enter

here should match the other number attribute fo r entries on

the LDAP server (otherPhone, for example). This helps

ensure that the phone displays LDAP entries in the same

format as the Local Directory. Lookup for incoming

calls

Lookup in dialing mode Enables or disables LDAP outgoing call lookup. If enabled,

Enables or disables LDAP incoming call lookup. If enabled,

the phone searches the LDAP directory for the incoming

call number. If the number is found, the phone uses the

LDAP entry for CID info.

numbers entered in pre-dial or live dial are matched

against LDAP entries. If a match is found, the LDAP entry

is displayed for dialling.

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Broadsoft

The phone supports access to the Broadsoft Phonebook. Users can search for and call contacts that are hosted on the Broadsoft Phonebook. On the Broadsoft Phonebook Settings page, you must enter the p ath and cr edentials to enable the phone to access the Broadsoft Phonebook.

Broadsoft Phonebook Settings

Setting Description

Enable Broadsoft Phonebook

Display name Enter the display name for the Broadsoft Phonebook. This

Server base address Enter the Broadsoft Phonebook server domain or IP

Port Enter the Broadsoft Phonebook server port. Authentication name Enter the user name or authentication name for Broadsoft

Authentication password Enter the authentication password for Broadsoft

Directory type Select the directory type: Group, Group Common,

Enables or disables the phone's access to the Broadsoft

phonebook.

name appears on the Directory list on the VSP726A menu.

address.

Phonebook access.

Enterprise, Enterprise Common, Personal

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VSP726A Administrator and Provisioning Manual

<?xml version="1.0" encoding="utf-8 "?>

<DIR_ENTRY>

<DIR_ENTRY_NAME_FIRST>John</DI R_ENTRY_NAME_FIRST>

<DIR_ENTRY_NAME_LAST>Smith</DI R_ENTRY_NAME_LAST>

<DIR_ENTRY_NUMBER_OTHER>3333</ DIR_ENTRY_NUMBER_OTHER>

<DIR_ENTRY_NUMBER_WORK>1111</D IR_ENTRY_NUMBER_WORK>

<DIR_ENTRY_NUMBER_MOBILE>2222< /DIR_ENTRY_NUMBER_MOBILE>

</DIR_ENTRY>

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Remote XML

The VSP726A supports three server-hosted Remote XML directories. A total of 5000 Remote XML directory entries are supported. The 5000 entries can be shared across the three remote XML directories.

When the user selects a remote directory to view, the VSP726A will sync with the directory server. The phone will display Sync failed. if any of the following failing conditions is encountered:

 Server not reachable  Remote XML directory file is not available  Invalid XML directory file

Remote XML Directory Format

The following shows a sample single-entry file which can be used in a remote XML directory. Note that the default tags are the same as those defined for the Local Directory.

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Setting Description

Name Sets the name of the directory as it will appear on the

VSP726A Directory list.

The following order applies to the Directory list when

multiple server-based directories are en able d:

1. Local

2. Blacklist

3. LDAP

4. Broadsoft

5. Remote XML directory 1

6. Remote XML directory 2

7. Remote XML directory 3

Any Remote XML directories will move up the list if LDAP

and/or Broadsoft directories are not enable d. Remote XML URI Enter the location of the XML directory file, from which the

phone will sync and retrieve directory entries. Enable Incoming/

Outgoing Call Lookup

Enables/disables the call lookup feature for incoming and

outgoing calls.

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Call History

The Call History page has no configurable settings. It displays Missed Calls, Received Calls, and Dialed Calls. Users can view their call history and "click to dial" numbers if click to dial is enabled.

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VTech ErisTerminal VSP726A Administrator And Provisioning Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Preface 7 Back to Contents

Text Conventions

Audience

Related Documents

Introducing the VSP726A 9 Back to Contents

About the VSP726A deskset

Quick Reference Guide

Programmable Feature Keys

Other possible programmable key settings

LED Behaviour

Programmable Hard Keys

Network Requirements

VSP726A Configuration Methods

Adding a Custom Logo

Idle screen logo behaviour

Logo specifications

Uploading a custom logo

Custom logo user interactions

Customising Soft Keys

Custom soft key configuration file settings

Using an SD card

Inserting and ejecting an SD card

Configuration Using the Phone Menus 26 Back to Contents

Viewing the Main Menu

Using the Status menu

Viewing Line status

Using the Admin Settings Menu

Using the Network Setting menu

Using the Line menu

Using the Provisioning menu

Using the Security menu

Using the Call Recording menu

Using the Edit password menu

Using the WebUI 41 Back to Contents

Using the Web User Interface (WebUI)

Status Page

System Status

System Pages

SIP Account Management

General Account Settings

Dial Plan

SIP Server Settings

Registration Settings

Outbound Proxy Settings

Backup Outbound Proxy Settings

Caller Identity Settings

Audio Settings

Quality of Service

Signaling Settings

Voice

Feature Access Codes Settings

Busy Lamp Field

Voicemail Settings

NAT Traversal

Music on Hold Settings

Network Conference Settings

Session Timer

Jitter Buffer

Keep Alive

Call Settings

General Call Settings

Do Not Disturb

Call Forward

Call Completion

Custom Ringer

User Preferences

General User Settings

Call Hold Reminder

Call Waiting

Programmable Feature Keys

Programmable Hard Keys

Speed Dial Keys

Speed Dial Keys

Ringer Settings

Paging Zones

Server Application