VTech ErisTerminal VSP726A Administrator And Provisioning Manual

ErisTerminal® SIP Deskset 

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VSP726A

Administrator and Provisioning Manual

Rev. 1 07/16

VSP726A Administrator and Provisioning Manual

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C

ONTENT S

Preface ...................................................................................................... 7

Text Conventions....................................... .......................................... ...............................8

Audience.............................................................................................................................8

Related Documents............................................................................................................8

Introducing the VSP726A ........................................................................ 9

About the VSP726A deskset ............................................................................................10

Quick Reference Guide ....................................................................................................11

Programmable Feature Keys............................................................................................13

Other possible programmable key settings .........................................................13

LED Behaviour .................................................................................................................15

Programmable Hard Keys ................................................................................................16

Network Requirements.....................................................................................................17

VSP726A Configuration Methods.....................................................................................18

Adding a Custom Logo........................... ... ... .... ... .......................................... ...................19

Idle screen logo behaviour...................................................................................19

Logo specifications.......... ... .......................................... .......................................19

Uploading a custom logo.....................................................................................19

Custom logo user interactions.............................................................................20

Customising Soft Keys...................................... .......................................... ......................21

Custom soft key configuration file settings ..........................................................23

Using an SD card .............................................................................................................24

Inserting and ejecting an SD card........................................................................24

Configuration Using the Phone Menus................................................ 26

Viewing the Main Menu ....................................................................................................27

Using the Status menu.........................................................................................27

Viewing Line status..............................................................................................29

Using the Admin Settings Menu .......................................................................................30

Using the Network Setting menu.........................................................................32

Using the Line menu............................................................................................35

Using the Provisioning menu...............................................................................36

Using the Security menu......................................................................................37

Using the Call Recording menu...........................................................................39

Using the Edit password menu............................................................................39

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Using the WebUI..................................................................................... 41

Using the Web User Interface (WebUI)......................... ... ... ... ... .... ... ... ... .... ... ...... ... .... ... ...42

Status Page......................................................................................................................45

System Status..................... .... ... ... .......................................... .............................45

System Pages .............................. ... .... ... ... ... .......................................... ..........................46

SIP Account Management............ ... .......................................... ..........................46

General Account Settings ................................... ... .... ... ... ... .... ... ...................46

Dial Plan........................................................................................................49

SIP Server Settings.......................................................... .............................50

Registration Settings.....................................................................................51

Outbound Proxy Settings ..............................................................................51

Backup Outbound Proxy Settings .................................................................51

Caller Identity Settings ..................................................................................52

Audio Settings...............................................................................................52

Quality of Service.......................... ... ... ... .... ......................................... ..........53

Signaling Settings .........................................................................................53

Voice .............................................................................................................54

Feature Access Codes Settings....................................................................54

Busy Lamp Field ........................................... .......................................... ......56

Voicemail Settings.........................................................................................57

NAT Traversal ...............................................................................................57

Music on Hold Settings .................................................................................58

Network Conference Settings .......................................................................58

Session Timer..................................................................... .... ......................58

Jitter Buffer....................................................................................................59

Keep Alive.....................................................................................................59

Call Settings.........................................................................................................60

General Call Settings.................................................................... ... ... .... ... ...60

Do Not Disturb...............................................................................................61

Call Forward..................................................................................................61

Call Completion.............................................................................................61

Custom Ringer ..............................................................................................62

User Preferences.................................................................................................63

General User Settings......................................................... ..........................63

Call Hold Reminder.......................................................................................64

Call Waiting...................................................................................................64

Programmable Feature Keys...............................................................................65

Programmable Hard Keys ...................................................................................70

Speed Dial Keys................. .......................................... .......................................73

Speed Dial Keys........... .... ... ... ... .... ... .......................................... ...................74

Ringer Settings............. ... .......................................... ..........................................74

Paging Zones............................. ... ... .... ... ... ... .... ......................................... ..........75

Server Application................................ ... ... ... .......................................... .............77

Action URI Syntax.........................................................................................77

Action URI.....................................................................................................78

XML Push Settings.... ... .... ... ... ... .... ... .......................................... ...................80

Hotline Settings.......................... ... ... .... ... ... ... .... ......................................... ..........81

Local Call Recording............................................................................................82

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Network Pages .................................................................................................................83

Basic Network Settings........................................................................................84

Basic Network Settings .................................................................................84

Advanced Network Settings.................................................................................86

PC Port................ .......................................... ................................................86

VLAN.............................................................................................................86

LLDP-MED....................................................................................................87

802.1x ...........................................................................................................87

Contacts Pages ................................................................................................................88

Local Directory.....................................................................................................88

Create Local Directory Entry.........................................................................90

Directory Import/Export ........................................................... ... ... ... ... .... ... ...90

Blacklist.........................................................................................................91

Create Blacklist Entry....................................................................................92

Blacklist Import/Export ..................................................................................93

LDAP ...................................................................................................................94

LDAP Settings...............................................................................................94

About LDAP attribute filters...........................................................................94

Broadsoft .............................................................................................................97

Broadsoft Phonebook Settings......................................................................97

Remote XML........................................................................................................98

Remote XML Directory Format .....................................................................98

Call History ........................................................................................................100

Configuration Pages.......................................................................................................101

Reboot...............................................................................................................101

Time and Date...................................................................................................101

Time and Date Format ................................................................................102

Network Time Settings................................................................................102

Time Zone and Daylight Savings Settings ..................................................102

Manual Time Settings..................................................................................103

Custom Language .............................................................................................104

Firmware Upgrade.............................................................................................105

Firmware Server Settings............................................................................105

Manual Firmware Update and Upload ........................................................106

Updating a Cordless Handset .....................................................................106

Provisioning.......................................................................................................107

Provisioning Settings...................................................................................108

Plug-and-Play Settings................................................................................109

DHCP Settings............................................................................................109

Resynchronization.......................................................................................110

Import Configuration.................................................................................... 111

Export Configuration ........................................ ... ........................................ 112

Reset Configuration ....................................................................................113

Security.............................................................................................................. 114

Administrator Password ..............................................................................114

User Password............................................................................................ 115

Phone Lock................................................................... ... ... .... ... ... ... ... ........115

PIN Masking................................................................................................116

Web Server ................................................................ ... ... ... .... ... ... ... ...........117

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Trusted Servers............ ... ... .... ... ... ... .......................................... ........................118

Trusted IP............... ... ... ... .......................................... ........................................ 119

Certificates.........................................................................................................120

Device Certificate........................................................................................120

Trusted Certificate............... ... ... .... ... ... ... .... ......................................... ........121

TR-069 Settings............................................................................. ....................122

System Logs.... ... .... ... ... ... ... .... .......................................... .................................123

Syslog Settings ...........................................................................................123

Network Trace.............................................................................................124

Download Log.............................................................................................124

Provisioning Using Configuration Files............................................. 125

The Provisioning Process...............................................................................................126

Resynchronization: configuration file checking................................. ... ... ... .... ... .127

VSP726A restart................................................................................................127

Configuration File Types.................................................................................................128

Data Files...................................... .......................................... ........................................129

Configuration File Tips and Security...............................................................................130

Guidelines for the MAC-Specific configuration file............ ... ... ... .... ... ... ..............130

Securing configuration files with AES encryption ..............................................131

Configuration File Parameter Guide................................................... 133

sip_account Module: SIP Account Settings....................................................................134

General configuration file settings .................................................................... .135

MAC-specific configuration file settings.............................................................144

hs_settings Module: Handset Settings ................................................... .... ... ... ... ... .... ... .150

General configuration file settings .................................................................... .150

MAC-specific configuration file settings.............................................................150

network Module: Network Settings.................................................................................151

General configuration file settings .................................................................... .151

MAC-specific configuration file settings.............................................................153

provisioning Module: Provisioning Settings....................................................................156

security Module: Security Settings .................................................................................161

time_date Module: Time and Date Settings....................................................................163

log Module: System Log Settings...................................................................................167

remoteDir Module: Remote Directory Settings...............................................................168

web Module: Web Settings........................................................ .....................................173

trusted_ip Module: Trusted Server and Trusted IP Settings...........................................174

user_pref Module: User Preference Settings.......................... ... .... ... ..............................175

General configuration file settings .................................................................... .175

MAC-specific configuration file settings.............................................................177

call_settings Module: Call Settings...... ... ... .......................................... ...........................1 79

General configuration file settings .................................................................... .179

MAC-specific configuration file settings.............................................................179

pfk Module: Programmable Feature Key Settings..........................................................182

Programmable Feature Keys.............................................................................182

Programmable Hard Keys .................................................................................185

speed_dial Module: Speed Dial Settings.......... ... ... ... .... ......................................... ........187

audio Module: Audio Settings.......... .... ... ... ... .... ... ... .......................................... ..............188

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ringersetting Module: Distinctive Ringer Settings...........................................................190

call_record Module: Call Recording Settings..................................................................191

file Module: Imported File Parameters............................................................................192

General configuration file settings .................................................................... .192

MAC-specific configuration file settings.............................................................194

xml_app Module: XML Settings.................... .... ..............................................................196

system_event Module: Action URI Settings............................................ .... ... ... ... ... .... ....197

tr069 Module: TR-069 Settings.......................................................................................199

tone Module: Tone Definition Settings............................................................................201

profile Module: Password Settings .................................................................................207

General configuration file settings .................................................................... .207

MAC-specific configuration file settings.............................................................207

page_zone Module: Paging Zone Settings.....................................................................208

phonelock Module: Phone Lock Settings .......................................................................210

softkey Module: Custom Soft Key Settings.....................................................................211

Troubleshooting................................................................................... 212

Common Troubleshooting Procedures...........................................................................212

Appendixes........................................................................................... 214

Appendix A: Soft Keys......................................................... .......................................... .214

Appendix B: Maintenance....... ... ... ... .... ... .......................................... ..............................216

Appendix C: GPL License Information ...........................................................................217

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P

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REFACE

Congratulations on your purchase of this VTech product. Please thoroughly read this
manual for all the feature operations and troubleshooting information necessary to install
and operate your new VTech product.

This administrator and provisioning manual contains detailed instructions for installing and
configuring your VSP726A SIP deskset with software version 2.0.3.x. See “Using the

Status menu” on page 27 for instructions on checking the software version on the

VSP726A. Please read this manual before installing the product.

VSP726A Administrator and Provisioning Manual

Please print this page and record the following information regarding your product:
Model number: VSP726A
Type: Small to medium business SIP-endpoint deskset
Serial number: _____________________ __________
Purchase date: _______________________________
Place of purchase: ____________________________
Both the model and serial numbers of your VTech product can be found on the bottom of

the console.
Save your sales receipt and original packaging in case it is necessary to return your

telephone for warranty service.

Preface 7 Back to Contents

VSP726A Administrator and Provisioning Manual

CallFwd

Notes provide important information
about a feature or procedure.

A caution means that loss of data or
unintended circumstances may result.

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Text Conventions

Table 1 lists text formats and describes how they are used in this guide.

Table 1. Description of Text Conventions

T ext Format Description

Screen Identifies text that appears on a device screen or a

WebUI page in a title, menu, or prompt.

HARD KEY or DIAL-PAD KEY Identifies a hard key, including the dial-pad keys.

Identifies a soft key.

Example of a Note.

Example of a Caution.

Audience

This guide is written for installers and system administrators. It assumes that you are
familiar with networks and VoIP, both in theory and in practice. This guide also assumes
that you have ordered your IP PBX equipment or service and selected which PBX features
you want to implement. This guide references specific IP PBX equipment or services only
for features or settings that have been designed for a specific service. Please consult your
equipment supplier or service provider for recommended switches, routers, and firewall
and NAT traversal settings, and so on.

As the VSP726A SIP deskset becomes certified for IP PBX equipment or services, VTech
may publish interop guides for those specific services. The interop guides will recommend
second-party devices and settings, along with VSP726A-specific configurations for optimal
performance with those services.

Related Documents

The VSP726A Quick Start Guide contains a quick reference guide to the VSP726A
external features and brief instructions on connecting the VSP726A to a working IP PBX
system.

The VSP726A User Guide contains a quick reference guide, full installation instructions,
instructions for making and receiving calls, and a guide to all user-configurable settings.

Preface 8 Back to Contents

I

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NTRODUCING

THE

VSP726A Administrator and Provisioning Manual

C HAPTER 1

VSP726A

This administrator and provisioning guide cont ains detaile d instructions for configuring the
VSP726A SIP deskset. Please read this guide before attempting to configure the
VSP726A.

Some of the configuration tasks described in this chapter are duplicated in th e Web User
Interface (WebUI) described in the next chapter, but if you need to assign static IP
addresses, they must be set at each device.

This chapter covers:

 “About the VSP726A deskset” on page 10
 “Quick Reference Guide” on page 11
 “Programmable Feature Keys” on page 13
 “Programmable Hard Keys” on page 16
 “Network Requirements” on page 17
 “VSP726A Configuration Methods” on page 18
 “Adding a Custom Logo” on page 19
 “Customizing Soft Keys” on page 21
 “Using an SD card” on page 24.

Introducing the VSP726A 9 Back to Contents

About the VSP726A deskset

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The VTech VSP726A SIP deskset is a business phone designed to work with popular SIP
telephone (IP PBX) equipment and services. Once you have or dered and configu red your
SIP equipment or service, the VSP726A enables you to make and receive calls as you
would with any other business phone. The VSP726A provides calling features like hold,
transfer, conferencing, speakerphone, speed-dial numbers and one-touch directory
access.

The VSP726A deskset features include:

 2.5-inch backlit Liquid Crystal Display
 Speakerph one, headset, hold and mute
 Up to 4 SIP account registrations
 Up to 8 active SIP sessions
 3-way conferencing
 12 dual-function programmable keys

VSP726A Administrator and Provisioning Manual

 Message Waiting alert LED
 Dual GigE Ethernet ports
 Power over Ethernet enabled
 DECT cordless headset and cordless handset support

For information about registering a cordless headset, see the VSP726A Deskset
User's Guide. For information about registering a cordless handset, see the
VSP601A Handset Quick Start Guide.

 Micro SD card slot for call recording, network traces, system logging, firmware

updates and configuration file backup and updates.

 1000-entry Call Log

There are two network ports, known as the Ethernet port and PC port, at the back of the
VSP726A. The Ethernet port allows the VSP726A deskset to connect to the IP PBX. The
PC port is for another device such as a personal computer to connect to the Ethernet
network through the VSP726A.

Y ou can configure the VSP726A using the menu s on the phone, a browser-based interface
called the WebUI, or an automatic provisioning process (see “Provisioning Using

Configuration Files” on page 125). The WebUI enables you to configure the VSP726A

using a computer that is connected to the same Local Area Network. The WebUI resides
on the VSP726A, and may get updated with firmware updates.

The VSP726A SIP deskset supports intercom and call transfers between system
extensions and can connect you and two other parties on the same conference call.

The VSP726A has 12 dual-function programmable keys. You can program these keys for
quick dial, busy lamp field, line access or any of the functions described in “Programmable

Feature Keys” on page 13.

Introducing the VSP726A 10 Back to Contents

Quick Reference Guide

CANCEL

While in a menu, press
to cancel an operation
and exit the menu.

MENU

Press to display
the phone menu.

SELECT

Press to select a menu item
or save an entry or setting.

NAVIGATION KEY

While in menus, press  or 
to scroll through the menu,
highlight items or change
settings. While entering names
or numbers, press  or  to
move the cursor left or right.

SOFT KEYS

Perform actions
according to the
on-screen labels.

Programmable keys

Can be programmed to perform
various functions or access various
features.

For example:

 Press to access a line to make

a call

 Press to dial a monitored

extension or a quick-dial
number

 Press to answer a ringing call

on any line or monitored
extension.

See also “Programmable Feature

Keys” on page 13.

Key label card

To write on the card, pull out the
card from under the plastic cover.

LOWER

Press to access the lower position
(locations 13 to 24) of a programmable key.

Corded headset input

(on side)

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The controls you will need to use to configure the VSP726A manually are described below.

VSP726A Administrator and Provisioning Manual

The external features that are relevant to installation and configuration are described below .

Introducing the VSP726A 11 Back to Contents

VSP726A Administrator and Provisioning Manual

Desktop
stand slots

Power jack

Ethernet port
PC port

Handset jack

Wall-mounting
slots

microSD card
slot

Corded
headset jack

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Introducing the VSP726A 12 Back to Contents

Programmable Feature Keys

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The table below lists the default settings for the programmable feature keys (PFKs). The
key assignments on your phone may be different. Some keys may be programmed as
Quick Dial keys, for example. You can assign functions to programmable keys using the
phone menu (Main Menu > User Settings > Programmable keys), using the WebUI, or
via provisioning and the configuration file.

For more information about assigning functions to programmable keys using the phone
menu, see the User Guide.

To assign functions to programmable keys using the WebUI, see “Programmable Feature

Keys” on page 65.

For the programmable key configuration file parameters, see “pfk Module: Programmable

Feature Key Settings” on page 182.

Table 2. Programmable key default settings

Key Number Setting

VSP726A Administrator and Provisioning Manual

1 Line—Account 1*
2 Line—Account 1
3 Quick Dial
4 Quick Dial
5 Quick Dial
6 Quick Dial
7 Quick Dial
8 Quick Dial
9 Quick Dial
10 Quick Dial
11 Quick Dial
12 Quick Dial
13–24 Quick Dial

* You can assign more than one key to an account. For example, you can configure Line
keys 1 and 2 to access Account 1, and Line keys 3 and 4 to access Account 2. Use the key
label card to label the keys appropriately for VSP726A users after configuration.

Other possible programmable key settings

 Call Forward No Answer—Turns Call Forward No Answer (CFNA) on and off.

When CFNA is on, unanswered incoming calls are forwarded to another number
after a specified delay.

Introducing the VSP726A 13 Back to Contents

VSP726A Administrator and Provisioning Manual

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 Call Forward Busy—Turns Call Forwa rd Busy (CFB) on and off. When CFB is on,

incoming calls are forwarded to another number when the line is busy.

 Quick Dial
 BLF—Busy lamp field keys let you monitor activity at other phones. The key LED

indicates call status.

 ACD—If enabled as an ACD (Automatic Call Distribution) key, the user can press

the key to display the ACD State menu on the phone. The user can select an ACD
state from the menu, and the key LED will indicate the selected state. See the User
Guide for more information about using the ACD State menu. The ACD feature is
compatible with Broadsoft's Broadworks Call Center Application.

 Page—If this feature is enabled, press the Page key to call one or a group of

phones. Y ou can configure p ages to be automatically answered. See “SIP Account

Management” on page 46.

 Multicast page—Press the Multicast page key to page all ph on es in a p re-de fin ed

paging zone. See “Paging Zones” on page 75.

 Park Call—Dials the access code to park your current call. To program access

codes, see “SIP Account Management” on page 46.

 Retrieve Parked Call—Dials the access code to retrieve a parked call.
 In Call DTMF—Dials a string of numbers while you are on a call. For exampl e,

pressing the key might dial a conference access code.

 Call Return—Dials the number of the last missed call.
 Group Call Pickup—Dials the Group Call Pickup code, allowing you to answer a

call ringing at any extension within an admin-defined group.

 Direct Call Pickup—Dials the Direct Call Pickup code, allowing you to answer a call

ringing at a specific extension. After pressing the button, you may need to ente r the
extension number manually.

 Prefix Dialing—Automatically goes off-hook and dials a prefix (hidden from the

user).

 Call Handling Profile—For Comverse server-side feature contol. Dials the call

handling profile code along with the profile index number to activate the profile.

 Hunt Group—Dials the hunt group extension number.
 Secretarial Filtering—Turns Comverse secretarial filtering on or off.
 Phone Lock—Locks the phone or enables the user to unlock the phone with a PIN.

See the phone lock section.

 Flash—Performs a hook flash, as defined in “Programmable Feature Keys” on

page 65.

 XML App—Displays a user-initiated (pulled) XML-based screen or menu.

Introducing the VSP726A 14 Back to Contents

LED Behaviour

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The programmable feature keys have LEDs that indicate various states.

Table 3. VSP726A LED behaviour

Key function LED Activity Description

VSP726A Administrator and Provisioning Manual

Account Flashing ORANGE

Steady GREEN
Quickly flashing GREEN
Slowly flashing GREEN

Shared account Steady ORANGE

Slowly flashing ORANGE

Do Not Disturb Off

Steady ORANGE

Call Forward Off

Steady ORANGE
Page Steady GREEN Outgoing page in progress
Busy Lamp Field Steady GREEN

Steady ORANGE

Quickly flashing ORANGE

Off

Automatic Call
Distribution

Quickly flashing GREEN

Steady GREEN

Slow Flash GREEN

Steady ORANGE

Slowly flashing ORANGE

Quickly flashing ORANGE

Account not registered
Dialing or on a call
Ringing incoming call
Held call

Shared account is on a call
Shared account is on hold

DND is off
DND is on

Call forwarding is off
Call forwarding is on

Monitored phone is idle
Monitored phone is on a call
The monitored phone is ringing
or has a held call*
BLF registration error
*

Held call indication applies only to certain servers.

Agent "wrap up" state
Agent ready state
Agent unavailable state
Logged on
Logged off
ACD subscription error

Call Handling
Profile

Secretarial
Filtering

Hunt Group Off

Introducing the VSP726A 15 Back to Contents

Off

Steady Orange

Off

Steady ORANGE

Steady ORANGE

No CHP activated
CHP activated

Secretarial Filtering is off
Secretarial Filtering is on

Hunt Group is off
Hunt Group is on

Programmable Hard Keys

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Some of the deskset hard keys can be pr ogrammed for fu nctions dif ferent fro m the factory
default functions. Programming is done using the WebUI or the configuration file. The
following hard keys are programmable:

 UP arrow on the navigation pad  DOWN arrow on the navigation pad
 SELECT  CANCEL
 FLASH (VSP736A only)  HOLD (VSP736A only)
 MUTE  TRANSFER (VSP736A only)
 CONFERENCE (VSP736A only)

Each programmable hard key can be configured with one of the following functio ns:

 N/A (unassigned)  Directory
 Call History  Redial

VSP726A Administrator and Provisioning Manual

 Messages  Do Not Disturb
 Call Forward All  Call Forward No Answer
 Call Forward Busy  Quick Dial
 Page  Multicast Page
 Retrieve Parked Call  Call Return
 Group Call Pickup  Direct Call Pickup
 Prefix Dial  XML App
 Phone Lock  Network Status

Introducing the VSP726A 16 Back to Contents

Network Requirements

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A simple VSP726A SIP deskset installation example is shown in Figure 1. A switched
network topology is recommended for your LAN.

The office LAN infrastructure should use Cat.-5/Cat.-5e cable.
The VSP726A requires a wired connection to the LAN. However , wireless connections from

your LAN to other devices (such as laptops) in your office will not impede performance.
A Dynamic Host Configuration Protocol (DHCP) server is recommended and must be on

the same subnet as the VSP726A desksets so that IP addresses can be auto-assigned. In
most cases, your network router will have a DHCP server. By default, the VSP726A has
DHCP enabled for automatic IP address assignment.

Some DHCP servers have default settings that limit the number of network IP
addresses assigned to devices on the network. You should log in to your server
to confirm that the IP range is sufficient.

If no DHCP server is present, you can assign a static IP to the VSP726A. You can assign
a static IP address using the VSP726A menu. Go to Admin settings > Network setting >
Set static IP. If you do not have a DHCP server or do not manually assign static IPs, you
will not be able to access the WebUI and/or enable automatic time updates from an NTP
server.

VSP726A Administrator and Provisioning Manual

A DNS server is recommended to resolve the path to the Internet and to a server for
firmware and configuration updates. If necessary, the system administrator can also
download upgrade files and use the WebUI to update the VSP726A firmwa re and/or
configuration settings manually.

Figure 1. VSP726A Installation Example

Introducing the VSP726A 17 Back to Contents

VSP726A Configuration Methods

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You can configure the VSP726A using one of the following methods:

 From the VSP726A itself, using the menus. The VSP726A menus are best suited

to configuring a few settings, perhaps after the initial setup has been done. For
administrators, the settings available on the VSP726A menus include network
settings, account settings, and provisioning settings. See “Using the Admin

Settings Menu” on page 30. Many of the settings acce ssib le on th e VSP726 A ar e

most useful for end users. Through the menu, they can customise the screen
appearance, sounds, and manage calls. For more information, see the VSP726A
User Guide.

 The Web User Interface, or WebUI, which you access using your Internet browser .

See “Using the WebUI” on page 41. The browser-based interface is easy to
navigate and best suited to configuring a large number of VSP726A settings at
once. The WebUI gives you access to every setting required for configuring a
single device. You can enter service provider account settings on the WebUI,
configure the programmable keys, and set up provisioning, which will allow you to
automatically and remotely update the VSP726A after initial configuration.

VSP726A Administrator and Provisioning Manual

 Provisioning using configuration files. Working with configuration files is the best

way to configure multiple phones. There are several methods available to enable
the VSP726A to locate and upload the configuration file. For example, you can
enable the VSP726A, when it starts up or r eboots, to check for the presence of a
configuration file on a provisioning server. If the configuration file is new or has
been modified in any way, the VSP726A automatically downloads the file and
applies the new settings. For more information, see “Provisioning Using

Configuration Files” on page 125.

Introducing the VSP726A 18 Back to Contents

Adding a Custom Logo

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Y ou can upload a custom logo to be displayed on the pho ne idle screen and during bootup.
Uploading a logo is done using the configuration file. The parameters for uploading a
custom logo are described in “Uploading a custom logo” on page 19. The default logo for
bootup and idle mode is the vtech logo.

Idle screen logo behaviour

The behaviour described below is disabled by default.
You can enable the logo to appear instead of the idle screen after a specified period of

inactivity. The parameter for setting the delay before the logo appears is in the General
configuration file. See “user_pref.idle_to_logo_timeout” on p age 175.

You can enable the phone screen to cycle betwe en th e lo go and the id le scre en whe n the
phone is in idle mode by setting both the

user_pref.logo_to_idle_timeout

on page 175.

VSP726A Administrator and Provisioning Manual

user_pref.idle_to_logo_timeout

parameters. See “user_pref.logo_to_idle_timeout”

and the

Logo specifications

The file type and dimensions for the logo are listed below.

File type: Monochrome bitmap (.bmp)
Dimensions (w × h): Idle screen and bootup logo: 158 × 57 pixels

Positioning a custom logo on the screen is a matter of creating a logo with the maximum
dimensions listed above, including any surrounding white space. Note that the width of the
logo specified in the table above is the same as the width of the VSP726A screen (158
pixels). There are no configuration file settings to specify the x-axis or y-axis position of the
logo on the screen.

Uploading a custom logo

The file.bootup_logo and file.idle_logo parameters in the configuration file allow you to
upload a custom bootup logo and custom idle logo. Place the logos on your server and
enter the URL for each logo for the file.idle_logo and file.bootup_logo parameters.

If the downloaded logo is found to be invalid, the syslog will record one of the following
errors:

 file not found
 invalid file format

Introducing the VSP726A 19 Back to Contents

VSP726A Administrator and Provisioning Manual

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 incorrect image size
 image is not in black and white

Custom logo user interactions

For VSP726A users, pressing any hard key will exit the idle logo and perform the key's
function. For example, pressing MENU will show the Main Menu.

Pressing a soft key when the idle logo is showing will switch to the idle screen.

Introducing the VSP726A 20 Back to Contents

Customising Soft Keys

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Using the configuration file, you can select which sof t keys can appear on the Idle scree n,
the Active Call screen, the Held Call screen, and the Live Dial screen. Y ou can also specify
the position of each soft key. See “softkey Module: Custom Soft Key Settings” on p age 21 1.

Some soft keys appear only under certain conditions. For example , the Line soft key on the
Idle screen appears only if there is more than one registered SIP account. When a
"conditional" soft key is not visible, the soft key's position is left empty.

Soft key levels with no soft keys will not be shown if there are multiple soft key levels (as
indicated by the  and  icons). Any soft key level where all soft keys are invisible will be
dynamically skipped when the user navigates through the available levels. On the
VSP726A, a soft key level consists of three soft keys (populated or blank) in a row.

Table 4 shows the soft key options available for each screen. Each screen can have a
maximum of nine soft keys.

You cannot edit soft key text. The configuration file parameters allow you to only
select and position the soft keys for each screen.

VSP726A Administrator and Provisioning Manual

Table 4. Custom Soft Keys

Screen Available Soft Keys Soft Key Text

Idle Blank

Directory
Call Log
Redial
Message
Do Not Disturb
Call Forward
Call Forward All
Call Forward No Answer
Call Forward Busy
Intercom
Retrieve Parked Call
Call Return

Directory

Call Log

Redial

Message

DND

CallFwd

FwdAll

CFNA

FwdBusy

Intercom

Retrieve

CallBack

Group Call Pickup
Direct Call Pickup
Line (visible with more than one account assigned)

GrpPickup

DirPickup

Line

Introducing the VSP726A 21 Back to Contents

VSP726A Administrator and Provisioning Manual

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Table 4. Custom Soft Keys

Screen Available Soft Keys Soft Key Text

Settings

Call Active Blank

New
Park Call
End
Hold
Private Hold
Transfer
Conference
Flash
Handset pickup (VSP726A and VSP736A only)
Record (VSP726A and VSP736A only)

Call Held Blank

End
New

Settings

New
Park

End

Hold

Priv Hold

Transfer

Conf

Flash

HS Pickup

Record

End

New

Retrieve Parked Call
Group Call Pickup
Direct Call Pickup
Resume
Transfer
Conference
Handset pickup (VSP726A and VSP736A only)

Retrieve

GrpPickup

DirPickup

Resume
Transfer

Conf

HS Pickup

Introducing the VSP726A 22 Back to Contents

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Table 4. Custom Soft Keys

Screen Available Soft Keys Soft Key Text

Live Dial Blank

Directory
Call Log
Redial
Message
End
Dial
Input (letter/number selection)
Cancel
Backspc

Directory

Call Log

Redial

Message

End
Dial

123

Cancel

Backspc

Custom soft key configuration file settings

The custom soft keys parameters are included in the "softkey" module. For more
information, see “softkey Module: Custom Sof t Key Settings” on p age 211. To modify a soft
key parameter , enter values sep arated by commas. Sof t keys appear on the ph one screen
in the same order as the soft key values you enter. For example, the parameter/value
combination of
below:

softkey.idle = line,dir,settings

will result in the Idle screen shown

Introducing the VSP726A 23 Back to Contents

Using an SD card

Eject

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The micro SD card slot on the back of the VSP726A provides the following features:

 Local call recording—allows the user to record a two-way conversation during a

call. The recording is stored in the available memory of the SD card.
You can configure local call recording on the desket menu, WebUI, and

configuration file. See “Using the Call Recording menu” on page 39 and “Local Call

Recording” on page 82.

 Network trace
 System log
 Firmware upgrade—firmware upgrades can be loade d on th e SD card for ma nual

firmware updates.

 Configuration file import and export—the VSP726A configuration file can be

imported from or exported to the SD card for configuring other units or for system
backup.

VSP726A Administrator and Provisioning Manual

You can view the SD card memory usage on the SD card menu (ava ilable on the deskset
User settings menu) or on the WebUI status page (see “Status Page” on page 45).

Inserting and ejecting an SD card

The deskset will detect the SD card upon insertion. A splash screen indicating detection will
appear for two seconds.

To eject the SD card:

1. When the VSP726A is idle, press MENU/SELECT.

2. On the Main Menu, press
MENU/SELECT.

3. On the User settings menu, press
MENU/SELECT.

 to highlight User settings, and then press

 to highlight SD card, and then press

4. On the SD card menu, press .

Introducing the VSP726A 24 Back to Contents

VSP726A Administrator and Provisioning Manual

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5. Wait for the message It is now safe to eject your SD card, and then press down on
the SD card to release it.

Introducing the VSP726A 25 Back to Contents

C

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ONFIGURATION

M

ENUS

VSP726A Administrator and Provisioning Manual

U

SING THE

C HAPTER 2

P

HONE

The VSP726A Main Menu has the following sub-menus:

 Features—manage calls, view and add directory entries, view call history, access

messages, and use the speed dial menu.

 Status—view the VSP726A network status, account registration status, and

product information.

 User Settings—allows the user to set the language for the display, configure the

appearance of the display, edit programmable keys, register a DECT headset and
customise the audio settings.

 Admin settings—configure network settings (enter static IP addresses, for

example), account settings, provisioning, security, and call recording.

This chapter contains instructions for using the Admin Settings menu and for accessing the
Statu s menu. See the VSP726A User Guide for more information about the Features menu
and User Settings menu.

Configuration Using the Phone Menus 26 Back to Contents

Viewing the Main Menu

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To use the VSP726A menu:

1. When the VSP726A is idle, press MENU.
The Main Menu appears.

VSP726A Administrator and Provisioning Manual

2. Press

 or  to highlight the desired sub-menu, and then press SELECT.

 Y ou can a lso press a correspo nding dial pa d key to select a numbered menu item.

Press 2 to view the Status menu, for example.

 Press SELECT or an appropriate soft key to save changes.
 Press CANCEL to cancel an operation, exit the menu display or return to the idle

screen.

Using the Status menu

Use the Status menu to verify network settings and begin troubleshooting if network
problems or account registration issues affect operation.

You can also find the software version of the VSP726A on the Product Info screen,
available from the Status menu.

To view the Status menu:

1. When the VSP726A is idle, press MENU.

2. On the Main Menu, press
The Status menu appears.

 or  to highlight Status, and then press SELECT. 

3. On the Status menu, press
SELECT.

The available status menus are listed in Table 5.

Configuration Using the Phone Menus 27 Back to Contents

 or  to highlight the desired menu, and then press

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T able 5. Status menu summary

Menu Information listed

1. Network 
(IPv4 or IPv6)

 IP type
 IP address
 DHCP status (Enabled/Disabled)
 Subnet Mask
 Prefix (IPv6 only)
 Gateway IP address
 DNS server 1 IP address
 DNS server 2 IP address

2. Line Lines and registration status. On the Line menu, highlight
and select the desired line to view detailed line status
information:

 Line status (Registered/Not registered)
 Account display name
 Account User ID
 Registrar Server IP address
 Registrar Server port number

3. Product Info

4. Cordless Accessories

 Proxy server IP address
 Proxy server port number

 Model number
 Serial number
 MAC address
 Boot version
 Firmware version
 V-Series
 Hardware version
 EMC version
 NTP server

 DECT handset (Registered/Not registered)
 DECT headset (Registered/Not registered)

Configuration Using the Phone Menus 28 Back to Contents

VSP726A Administrator and Provisioning Manual

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Viewing Line status

To view line status, from the Status menu, select Line. The Line menu lists the available
lines, along with icons indicating each line's current registration status.

Table 6. Line status icons

Icon Description

Line registered

Line unregistered

Line disabled

To view complete status information for a line:

 On the Line menu, press  or  to highlight the desired line, and then press

SELECT. The full line status screen appears.

Configuration Using the Phone Menus 29 Back to Contents

Using the Admin Settings Menu

Enter

123

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To access the Admin Settings menu:

1. When the VSP726A is idle, press MENU. 
The Main Menu appears.

VSP726A Administrator and Provisioning Manual

2. Press

3. Use the dial pad to enter the admin password, and then press . The default

The Admin settings are listed in Table 7.

Table 7. Admin setting summary

Setting Options

1. Network setting
See page 32

2. Line
See page 35

 or  to highlight Admin settings, and then press SELECT.

-or­Press 4 (Admin settings) on the dial pad.

password is admin (press the soft key to enter letters with the dial pad).

1. IPv4

2. IPv6

3. VLAN ID

1. LINE 1

2. LINE 2

3. LINE 3

4. LINE 4

3. Provisioning
See page 36

4. Security
See page 37

5. Call Recording Settings
See page 39

Configuration Using the Phone Menus 30 Back to Contents

1. Server

2. Login

3. Password

1. Restriction Mode

2. Enabling Web Server

1. Call Recording (Enabled, Disabled)

2. Record Tone (Enabled, Disabled)