VTech ErisTerminal SIP Deskset VSP736, ErisTerminal VSP726, ErisTerminal VSP736, ErisTerminal VSP716A Administrator And Provisioning Manual

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ErisTerminal® SIP Deskset VSP736

Administrator and Provisioning Manual

Rev. 1.1 06/16

VSP736 Administrator and Provisioning Manual

ONTENT S

Preface ...................................................................................................... 7

Text Conventions....................................... ... .... ... ... ... .........................................................8

Audience.............................................................................................................................8

Related Documents............................................................................................................8

Introducing the VSP736........................................................................... 9

About the VSP736 deskset...............................................................................................10

Quick Reference Guide ....................................................................................................11

Programmable Feature Keys............................................................................................13

Other possible programmable key settings .........................................................14

LED Behavior ...................................................................................................................16

Programmable Hard Keys ................................................................................................17

Network Requirements.....................................................................................................18

VSP736 Configuration Methods .......................................................................................19

Adding a Custom Logo........................... ... ... ....................................... ... .... ... ... ... ... .... ... ...20

Logo specifications....... ... ... .... ... ....................................... ... ... ... .... ... ... ................20

Uploading a custom logo.....................................................................................20

Customizing Soft Keys...................................... ... ... ... .... ... ...................................... .... ... ...21

Custom soft key configuration file settings ..........................................................23

Using an SD card .............................................................................................................24

Inserting and ejecting an SD card........................................................................24

Configuration Using the Phone Menus................................................ 26

Viewing the Main Menu ....................................................................................................27

Using the Status menu.........................................................................................27

Viewing Line status..............................................................................................30

Using the Admin Settings Menu .......................................................................................31

Using the Network Setting menu.........................................................................33

Using the Line menu............................................................................................37

Using the Provisioning menu...............................................................................38

Using the Security menu......................................................................................40

Using the Call Recording menu...........................................................................43

Using the Edit password menu............................................................................44

Using the WebUI..................................................................................... 45

VSP736 Administrator and Provisioning Manual

Using the Web User Interface (WebUI).................. ... .... ... ... ... ... .... ... ................................46

Status Page......................................................................................................................49

System Status..................... .... ... ... ....................................... ... ... ..........................49

System Pages ................................. ....................................... ... .... ... ... ... .... ... ...................50

SIP Account Management......... ... ... .... ... ... ... .... ... ... ... ... .... ... ................................50

General Account Settings ...................................... .... ... ... ... .... ... ... ... ... .... ... ...50

Dial Plan........................................................................................................53

SIP Server Settings................ ... .... ... ... ... ....................................... ... ... .... ... ...54

Registration Settings.....................................................................................55

Outbound Proxy Settings ..............................................................................55

Backup Outbound Proxy Settings .................................................................55

Caller Identity Settings ..................................................................................56

Audio Settings...............................................................................................56

Quality of Service...................... .... ... ... ... .... ... ... ... ... .... ...................................57

Signaling Settings .........................................................................................57

Voice .............................................................................................................58

Feature Access Codes Settings....................................................................58

Busy Lamp Field ........................................... ... ... ... .... ... ................................60

Voicemail Settings.........................................................................................61

NAT Traversal ...............................................................................................61

Music on Hold Settings .................................................................................62

Network Conference Settings .......................................................................62

Session Timer...............................................................................................62

Jitter Buffer....................................................................................................63

Keep Alive.....................................................................................................63

Call Settings.........................................................................................................64

General Call Settings....................................................................... ... .... ... ...64

Do Not Disturb...............................................................................................65

Call Forward..................................................................................................65

Call Completion.............................................................................................65

Custom Ringer ..............................................................................................66

User Preferences.................................................................................................67

General User Settings............... .... ... ... ... .... ...................................... ... .... ... ...67

Call Hold Reminder.......................................................................................68

Call Waiting...................................................................................................68

Programmable Feature Keys...............................................................................69

Programmable Hard Keys ...................................................................................73

Speed Dial Keys.............. ... .... ... ... ....................................... ... ... .... ... ... ... ... .... ......76

Speed Dial Keys.................................................. ... .... ... ... ... .... ... ...................77

Ringer Settings.......... ... ... ... .... ...................................... .... ... ... ... ..........................77

Paging Zones................................ ... ....................................... ... .... ... ... ................78

Server Application................................ ... ... ... .... ... ... ... ... .... ... ... .............................80

Action URI Syntax.........................................................................................80

Action URI.....................................................................................................81

XML Push Settings....... .... ...................................... .... ... ... ... ..........................83

Hotline Settings............................. ... ....................................... ... .... ... ... ................84

Local Call Recording............................................................................................85

Network Pages .................................................................................................................86

Basic Network Settings........................................................................................87

VSP736 Administrator and Provisioning Manual

Basic Network Settings .................................................................................87

Advanced Network Settings.................................................................................89

PC Port................ ....................................... ... ... ... ... .......................................89

VLAN.............................................................................................................89

LLDP-MED....................................................................................................90

802.1x ...........................................................................................................90

Contacts Pages ................................................................................................................91

Local Directory.....................................................................................................91

Create Local Directory Entry.........................................................................93

Directory Import/Export .............................................................. ... ... ... .... ... ...93

Blacklist.........................................................................................................94

Create Blacklist Entry....................................................................................95

Blacklist Import/Export ..................................................................................96

LDAP ...................................................................................................................97

LDAP Settings...............................................................................................97

About LDAP attribute filters...........................................................................97

Broadsoft ...........................................................................................................100

Broadsoft Phonebook Settings....................................................................100

Remote XML......................................................................................................101

Remote XML Directory Format ...................................................................101

Call History ........................................................................................................103

Servicing Pages..............................................................................................................104

Reboot...............................................................................................................104

Time and Date...................................................................................................104

Time and Date Format ................................................................................105

Network Time Settings................................................................................105

Time Zone and Daylight Savings Settings ..................................................105

Manual Time Settings..................................................................................106

Custom Language .............................................................................................107

Firmware Upgrade.............................................................................................108

Firmware Server Settings............................................................................108

Manual Firmware Update and Upload ........................................................109

Updating a Cordless Handset .....................................................................109

Provisioning....................................................................................................... 111

Provisioning Settings...................................................................................112

Plug-and-Play Settings................................................................................ 112

DHCP Settings............................................................................................ 113

Resynchronization.......................................................................................114

Import Configuration....................................................................................115

Export Configuration ........................................ ... ... .... ... ... ... .... ... ... ... ...........116

Reset Configuration ....................................................................................117

Security.............................................................................................................. 118

Administrator Password .............................................................................. 118

User Password............................................................................................ 119

Phone Lock...................................................................... ........................... 119

PIN Masking................................................................................................120

Web Server ................................................................... ... ...........................120

Trusted Servers......... ... ... ... .... ... ... ... .... ...................................... .... ... ... ... ...........121

Trusted IP........... .... ... ... ... ....................................... ... ... .....................................121

VSP736 Administrator and Provisioning Manual

Certificates.........................................................................................................123

TR-069 Settings................................... ... ... ... .... ...................................... ... .... ... .125

System Logs.... ... ....................................... ... .... ... ... ....................................... ... .126

Syslog Settings ...........................................................................................126

Network Trace.............................................................................................127

Download Log.............................................................................................127

Provisioning Using Configuration Files............................................. 128

The Provisioning Process...............................................................................................129

Resynchronization: configuration file checking................................. ... ... ... .... ... .130

VSP736 restart ..................................................................................................130

Configuration File Types.................................................................................................131

Data Files...................................... ... .... ... ....................................... ... ... ... .... ... .................132

Configuration File Tips and Security...............................................................................133

Guidelines for the MAC-Specific configuration file.............................................133

Securing configuration files with AES encryption ..............................................134

Configuration File Parameter Guide................................................... 136

sip_account Module: SIP Account Settings....................................................................137

General configuration file settings ............................................................. .... ... .138

MAC-specific configuration file settings.............................................................147

hs_settings Module: Handset Settings ...........................................................................153

General configuration file settings ............................................................. .... ... .153

MAC-specific configuration file settings.............................................................153

network Module: Network Settings.................................................................................154

General configuration file settings ............................................................. .... ... .154

MAC-specific configuration file settings.............................................................156

provisioning Module: Provisioning Settings....................................................................159

security Module: Security Settings .................................................................................164

time_date Module: Time and Date Settings....................................................................165

log Module: System Log Settings...................................................................................169

remoteDir Module: Remote Directory Settings...............................................................170

web Module: Web Settings.............. .... ... ... ... .... ... ... ... .... ... .......................................... ... .175

trusted_ip Module: Trusted Server and Trusted IP Settings...........................................176

user_pref Module: User Preference Settings.......................... ... .... ... ... ... .... ... ... ... ... .... ... .177

General configuration file settings ............................................................. .... ... .177

MAC-specific configuration file settings.............................................................178

call_settings Module: Call Settings.. .... ... ... ... .... ... ... ... .... ...................................... ... .... ... .181

General configuration file settings ............................................................. .... ... .181

MAC-specific configuration file settings.............................................................181

pfk Module: Programmable Feature Key Settings..........................................................184

Programmable Feature Keys.............................................................................184

Programmable Hard Keys .................................................................................187

speed_dial Module: Speed Dial Settings.......... ... ... .......................................... ... ...........189

audio Module: Audio Settings.......... .... ... ... ....................................... ... ... .... ... ... ... ... ........190

ringersetting Module: Distinctive Ringer Settings...........................................................192

call_record Module: Call Recording Settings..................................................................193

file Module: Imported File Parameters............................................................................194

General configuration file settings ............................................................. .... ... .194

VSP736 Administrator and Provisioning Manual

MAC-specific configuration file settings.............................................................196

xml_app Module: XML Settings................. ... .... ..............................................................198

system_event Module: Action URI Settings......................................... ... .... ... ... ... ... .... ... .199

tr069 Module: TR-069 Settings.......................................................................................201

tone Module: Tone Definition Settings............................................................................203

profile Module: Password Settings .................................................................................209

General configuration file settings ............................................................. .... ... .209

MAC-specific configuration file settings.............................................................209

page_zone Module: Paging Zone Settings.....................................................................210

phonelock Module: Phone Lock Settings .......................................................................212

softkey Module: Custom Soft Key Settings.....................................................................213

Troubleshooting................................................................................... 214

Common Troubleshooting Procedures...........................................................................214

Appendixes........................................................................................... 216

Appendix A: Soft Keys............... ... ... .... ... ....................................... ... ... ... .... ... ... ... ...........216

Appendix B: Maintenance....... ... ... ... .... ... ... ... .... ... ... ... .... ... ...................................... .... ... .218

Appendix C: GPL License Information ...........................................................................219

REFACE

Congratulations on your purchase of this VTech product. Please thoroughly read this manual for all the feature operations and troubleshooting information necessary to install and operate your new VTech product. You can also visit our website at

businessphones.vtech.com or call 1 (888) 370-2006.

VSP736 Administrator and Provisioning Manual

This administrator and provisioning manual contains detailed instructions for installing and configuring your VSP736 SIP deskset with software version 2.0.2.x. See “Using the Status

menu” on page 27 for instructions on checking the software version on the VSP736. Please

read this manual before installing the product. Please print this page and record the following information regarding your product: Model number: VSP736 Type: Small to medium business SIP-endpoint deskset Serial number: _______________________________ Purchase date: _______________________________ Place of purchase: ____________________________ Both the model and serial numbers of your VTech product can be found on the bottom of

the console. Save your sales receipt and original packaging in case it is necessary to return your

telephone for warranty service.

Preface 7 Back to Contents

VSP736 Administrator and Provisioning Manual

CallFwd

Notes provide important information about a feature or procedure.

A caution means that loss of data or unintended circumstances may result.

Text Conventions

Table 1 lists text formats and describes how they are used in this guide.

Table 1. Description of Text Conventions

T ext Format Description

Screen Identifies text that appears on a device screen or a

WebUI page in a title, menu, or prompt.

HARD KEY or DIAL-PAD KEY Identifies a hard key, including the dial-pad keys.

Identifies a soft key.

Example of a Note.

Example of a Caution.

Audience

This guide is written for installers and system administrators. It assumes that you are familiar with networks and VoIP, both in theory and in practice. This guide also assumes that you have ordered your IP PBX equipment or service and selected which PBX features you want to implement. This guide references specific IP PBX equipment or services only for features or settings that have been designed for a specific service. Please consult your equipment supplier or service provider for recommended switches, routers, and firewall and NAT traversal settings, and so on.

As the VSP736 SIP deskset becomes certified for IP PBX equipment or services, VTech may publish interop guides for those specific services. The interop guides will recommend second-party devices and settings, along with VSP736-specific configurations for optimal performance with those services. For the latest updates, visit our website at

businessphones.vtech.com.

Introducing the VSP736 9 Back to Contents

About the VSP736 deskset

The VTech VSP736 SIP deskset is a full-featured business phone designed to work with popular SIP telephone (IP PBX) equipment and services. Once you have ordered and configured your SIP equipment or service, the VSP736 enables you to make and receive calls as you would with any other business phone. The VSP736 provides calling features like hold, transfer , conferencing, speakerphone, speed-dial numbers and one-touch directory access.

The VSP736 deskset features include:

 Large backlit Liquid Crystal Display  Speakerphone, headset, hold and mute  Up to 6 SIP account registrations  Up to 10 active SIP sessions  3-way conferencing  16 dual-function programmable keys

VSP736 Administrator and Provisioning Manual

 Message Waiting alert LED  Dual GigE Ethernet ports  Power over Ethernet enabled  DECT cordless headset and cordless handset support

For information about registering a cordless headset, see the VSP736 Deskset User's Guide. For information about registering a cordless handset, see the VSP601 Handset Quick Start Guide.

 Micro SD card slot for call recording, network traces, system logging, firmware

updates and configuration file backup and updates.

 1000-entry Call Log

There are two network ports, known as the Ethernet port and PC port, at the back of the VSP736. The Ethernet port allows the VSP736 deskset to connect to the IP PBX. The PC port is for another device such as a personal computer to connect to the Ethernet network through the VSP736.

You can configure the VSP736 using the menus on the phone, a browser-based interface called the WebUI, or an automatic provisioning process (see “Provisioning Using

Configuration Files” on page 128). The WebUI enables you to configure the VSP736 using

a computer that is connected to the same Local Area Network. The We bUI re sid es on the VSP736, and may get updated with firmware updates.

The VSP736 SIP deskset supports intercom and call transfers between system extensions and can connect you and two other parties on the same conference call.

The VSP736 has 16 dual-function programmable keys. You can program these keys for quick dial, busy lamp field, line access or any of the functions described in “Programmable

Feature Keys” on page 13.

Introducing the VSP736 10 Back to Contents

Quick Reference Guide

MENU

Press to display the phone menu.

NAVIGATION KEY

While in menus, press  or  to scroll through the menu, highlight items or change settings. While entering names or numbers, press  or  to move the cursor left or right.

SOFT KEYS

Perform the actions indicated by the on-screen labels.

SELECT

Press to select a menu item or save an entry or setting.

CANCEL

While in a menu, press to cancel an operation and exit the menu.

Programmable keys

Can be programmed to perform functions or access features. For example:

 Press to access a line to make a

call

 Press to dial a monitored extension

or quick-dial number

 Press to answer a ringing call on

any line or monitored extension.  See also “Programmable Feature

Keys” on page 13.

Key label card

To write on the card, pull out the card from under the cover.

Corded headset input (on side)

LOWER

Press to access the lower position (locations 17 to 32) of a programmable key.

The controls you will need to use to configure the VSP736 manually are described below.

VSP736 Administrator and Provisioning Manual

Introducing the VSP736 11 Back to Contents

The external features that are relevant to installation and configuration are described below .

VSP736 Administrator and Provisioning Manual

Desktop stand slots

Power jack

Ethernet port PC port

Handset jack

Wall-mounting slots

Reserved for future use

Introducing the VSP736 12 Back to Contents

Programmable Feature Keys

The table below lists the default settings for the programmable feature keys (PFKs). The key assignments on your phone may be different. Some keys may be programmed as Quick Dial keys, for example. You can assign functions to programmable keys using the phone menu (Main Menu > User Settings > Programmable keys), using the WebUI, or via provisioning and the configuration file.

For more information about assigning functions to programmable keys using the phone menu, see the User Guide.

To assign functions to programmable keys using the WebUI, see “Programmable Feature

Keys” on page 69.

For the programmable key configuration file parameters, see “pfk Module: Programmable

Feature Key Settings” on page 184.

Table 2. Programmable key default settings

Key Number Setting

VSP736 Administrator and Provisioning Manual

1 Line—Account 1* 2 Line—Account 1 3 Line—Account 1 4 Directory 5 Call History 6 Redial 7 Messages 8 Do Not Disturb 9 Call Forward All 10 None 11 None 12 None 13–32 None

* You can assign more than one key to an account. For example, you can configure Line keys 1 and 2 to access Account 1, and Line keys 3 and 4 to a ccess Account 2. Use the key label card to label the keys appropriately for VSP736 users after configuration.

Introducing the VSP736 13 Back to Contents

VSP736 Administrator and Provisioning Manual

Other possible programmable key settings

 Call Forward No Answer—Turns Call Forward No Answer (CFNA) on and off.

When CFNA is on, unanswered incoming calls are forwarded to another number after a specified delay.

 Call Forward Busy—Turns Call Forwa rd Busy (CFB) on and off. When CFB is on,

incoming calls are forwarded to another number when the line is busy.

 Quick Dial  BLF—Busy lamp field keys let you monitor activity at other phones. The key LED

indicates call status.

 ACD—If enabled as an ACD (Automatic Call Distribution) key, the user can press

the key to display the ACD State menu on the phone. The user can select an ACD state from the menu, and the key LED will indicate the selected state. See the User Guide for more information about using the ACD State menu. The ACD feature is compatible with Broadsoft's Broadworks Call Center Application.

 Page—If this feature is enabled, press the Page key to call one or a group of

phones. Y ou can configure p ages to be automatically answered. See “SIP Account

Management” on page 50.

 Multicast page—Press the Multicast page key to page a ll phon es in a pre- defin ed

paging zone. See “Paging Zones” on page 78.

 Park Call—Dials the access code to park your current call. To program access

codes, see “SIP Account Management” on page 50.

 Retrieve Parked Call—Dials the access code to retrieve a parked call.  In Call DTMF—Dials a string of numbers while you are on a call. For examp le,

pressing the key might dial a conference access code.

 Call Return—Dials the number of the last missed call.  Group Call Pickup—Dials the Group Call Pickup code, allowing you to answer a

call ringing at any extension within an admin-defined group.

 Direct Call Pickup—Dials the Direct Call Pickup code, allowing you to answer a call

ringing at a specific extension. After pressing the button, you may need to enter th e extension number manually.

 Prefix Dialing—Automatically goes off-hook and dials a prefix (hidden from the

user).

 Call Handling Profile—For Comverse server-side feature contol. Dials the call

handling profile code along with the profile index number to activate the profile.

 Hunt Group—Dials the hunt group extension number.  Secretarial Filtering—Turns Comverse secretarial filtering on or off.

Introducing the VSP736 14 Back to Contents

VSP736 Administrator and Provisioning Manual

 Phone Lock—Locks the phone or enables the user to unlock the phone with a PIN.

See the phone lock section.

 Flash—Performs a hook flash, as defined in “Programmable Feature Keys” on

page 69.

 XML App—Displays a user-initiated (pulled) XML-based screen or menu.

Introducing the VSP736 15 Back to Contents

LED Behavior

The programmable feature keys have LEDs that indicate various states.

Table 3. VSP736 LED behavior

Key function LED Activity Description

VSP736 Administrator and Provisioning Manual

Account Flashing ORANGE

Steady GREEN Quickly flashing GREEN Slowly flashing GREEN

Shared account Steady ORANGE

Slowly flashing ORANGE

Do Not Disturb Off

Steady ORANGE

Call Forward Off

Steady ORANGE Page Steady GREEN Outgoing page in progress Busy Lamp Field Off

Steady ORANGE

Quickly flashing ORANGE

Flashing ORANGE Automatic Call

Distribution

Quickly flashing GREEN

Steady GREEN

Slow Flash GREEN

Steady ORANGE

Slowly flashing ORANGE

Quickly flashing ORANGE

Account not registered Dialing or on a call Ringing incoming call Held call

Shared account is on a call Shared account is on hold

DND is off DND is on

Call forwarding is off Call forwarding is on

Monitored phone is idle Monitored phone is on a call or has a held call The monitored phone is ringing BLF registration error

Agent "wrap up" state Agent ready state Agent unavailable state Logged on Logged off ACD subscription error

Call Handling Profile

Secretarial Filtering

Hunt Group Off

Introducing the VSP736 16 Back to Contents

Off

Steady Orange

Off

Steady ORANGE

No CHP activated CHP activated

Secretarial Filtering is off Secretarial Filtering is on

Hunt Group is off Hunt Group is on

Programmable Hard Keys

Some of the deskset hard keys can be pr ogrammed for fu nctions dif ferent fro m the factory default functions. Programming is done using the WebUI or the configuration file. The following hard keys are programmabl e:

 UP arrow on the navigation pad  DOWN arrow on the navigation pad  SELECT  CANCEL  FLASH (VSP736 only)  HOLD (VSP736 only)  MUTE  TRANSFER (VSP736 only)  CONFERENCE (VSP736 only)

Each programmable hard key can be configured with one of the following functions:

 N/A (unassigned)  Directory  Call History  Redial

VSP736 Administrator and Provisioning Manual

 Messages  Do Not Disturb  Call Forward All  Call Forward No Answer  Call Forward Busy  Quick Dial  Page  Multicast Page  Retrieve Parked Call  Call Return  Group Call Pickup  Direct Call Pickup  Prefix Dial  XML App  Phone Lock

Introducing the VSP736 17 Back to Contents

Network Requirements

A simple VSP736 SIP deskset installation example is shown in Figure 1. A switched network topology is recommended for your LAN (using standard 1 0/100 Ethernet switches that carry traffic at a nominal rate of 100 Mbit/s).

The office LAN infrastructure should use Cat.-5/Cat.-5e cable. The VSP736 requires a wired connection to the LAN. However, wireless connections from

your LAN to other devices (such as laptops) in your office will not impede performance. A Dynamic Host Configuration Protocol (DHCP) server is recommended and must be on

the same subnet as the VSP736 desksets so that IP addresses can be auto-assigned. In most cases, your network router will have a DHCP server. By default, the VSP736 has DHCP enabled for automatic IP address assignment.

Some DHCP servers have default settings that limit the number of network IP addresses assigned to devices on the network. You should log in to your server to confirm that the IP range is sufficient.

If no DHCP server is present, you can assign a static IP to the VSP736. You can assign a static IP address using the VSP736 menu. Go to Admin settings > Network setting > Set static IP. If you do not have a DHCP server or do not manually assign static IPs, you will not be able to access the WebUI and/or enable automatic time updates from an NTP server.

VSP736 Administrator and Provisioning Manual

A DNS server is recommended to resolve the path to the Internet and to a server for firmware and configuration updates. If necessary, the system administrator can also download upgrade files and use the WebUI to update the VSP736 firmware and/or configuration settings manually.

Figure 1. VSP736 Installation Example

Introducing the VSP736 18 Back to Contents

VSP736 Configuration Methods

You can configure the VSP736 using one of the following methods:

 From the VSP736 itself, using the menus. The VSP736 menus are best suited to

configuring a few settings, perhaps after the initial setup has been done. For administrators, the settings available on the VSP736 menus include network settings, account settings, and provisioning settings. See “Using the Admin

Settings Menu” on page 31. Many of the settings accessible on the VSP736 are

most useful for end users. Through the menu, they can customize the screen appearance, sounds, and manage calls. For more information, see the VSP736 User Guide.

 The Web User Interface, or WebUI, which you access using your Internet browser .

See “Using the WebUI” on page 45. The browser-based interface is easy to navigate and best suited to configuring a large number of VSP736 settings at once. The WebUI gives you access to every setting required for configuring a single device. You can enter service provider account settings on the WebUI, configure the programmable keys, and set up provisioning, which will allow you to automatically and remotely update the VSP736 after initial configuration.

VSP736 Administrator and Provisioning Manual

 Provisioning using configuration files. Working with configuration files is the best

way to configure multiple phones. There are several methods available to enable the VSP736 to locate and upload the configuration file. For example, you can enable the VSP736, when it starts up or rebo ots, to check for the presence of a configuration file on a provisioning server. If the configuration file is new or has been modified in any way , the VSP736 automatically downloads the file and applies the new settings. For more information, see “Provisioning Using

Configuration Files” on page 128.

Introducing the VSP736 19 Back to Contents

Adding a Custom Logo

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Y ou can upload a custom logo to be displayed on the pho ne idle screen and during bootup. Uploading a logo is done using the configuration file. The parameters for uploading a custom logo are described in “Uploading a custom logo” on page 20. The default logo for bootup and idle mode is the vtech logo.

Logo specifications

VSP736 Administrator and Provisioning Manual

The file type and dimensions for the logo are listed below.

File type: Monochrome bitmap (.bmp) Dimensions (w × h): Idle screenlogo: 206 × 51 pixels

Bootup logo: 206 × 128 pixels

Positioning a custom logo on the screen is a matter of creating a logo with the maximum dimensions listed above, including any surro u nd ing whit e space. Th er e ar e no configuration file settings to specify the x-axis or y-axis position of the logo on the screen.

Uploading a custom logo

The file.bootup_logo and file.idle_logo parameters in the configuration file allow you to upload a custom bootup logo and custom idle logo. Place the logos on your server and enter the URL for each logo for the file.idle_logo and file.bootup_logo parameters.

If the downloaded logo is found to be invalid, the syslog will record one of the following errors:

 file not found  invalid file format  incorrect image size  image is not in black and white

Introducing the VSP736 20 Back to Contents

Customizing Soft Keys

Using the configuration file, you can select which soft keys can appe ar on the Id le screen, the Active Call screen, the Held Call screen, and the Live Dial screen. Y ou can also specify the position of each soft key . See “sof tkey Module: Custom Sof t Key Settings” on page 213.

Some soft keys appear only under certain conditions. For example , the Line soft key on the Idle screen appears only if there is more than one registered SIP account. When a "conditional" soft key is not visible, the soft key's position is left empty.

Soft key levels with no soft keys will not be shown if there are multiple soft key levels (as indicated by the  and  icons). Any soft key level where all soft keys are invisible will be dynamically skipped when the user navigates through the available levels. On the VSP736, a soft key level consists of four soft keys (p opulated or blank) in a row.

Table 4 shows the soft key options available for each screen. Each screen can have a maximum of 12 soft keys.

You cannot edit soft key text. The configuration file parameters allow you to only select and position the soft keys for each screen.

VSP736 Administrator and Provisioning Manual

Table 4. Custom Soft Keys

Screen Available Soft Keys Soft Key Text

Idle Blank

Directory Call Log Redial Messages Do Not Disturb Call Forward Call Forward All Call Forward No Answer Call Forward Busy Intercom Retrieve Parked Call Call Return

Custom soft key configuration file settings

The custom soft keys parameters are included in the "softkey" module. For more information, see “softkey Modu le: Custom Soft Key Settings” on p age 213. T o modify a sof t key parameter , enter values se parated by commas. So ft keys appear on the ph one screen in the same order as the soft key values you enter. For example, the parameter/value combination of shown below:

softkey.idle = line,dir,redial,dnd

will result in the Idle screen

Introducing the VSP736 23 Back to Contents

Using an SD card

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SD card detected.

The micro SD card slot on the back of the VSP736 provides the following features:

 Local call recording—allows the user to record a two-way conversation during a

call. The recording is stored in the available memory of the SD card. You can configure local call recording on the desket menu, WebUI, and

configuration file. See “Using the Call Recording menu” on page 43 and “Local Call

Recording” on page 85.

 Network trace  System log  Firmware upgrade—firmware upgrades can be loade d on th e SD card for manu al

firmware updates.

 Configuration file import and export—the VSP736 configuration file can be

imported from or exported to the SD card for configuring other units or for system backup.

VSP736 Administrator and Provisioning Manual

You can view the SD card memory usage on the SD card menu (available on the deskset User settings menu) or on the WebUI status page (see “Status Page” on page 49).

Inserting and ejecting an SD card

The deskset will detect the SD card upon insertion. A splash screen indicating detection will appear for two seconds.

To eject the SD card:

1. When the VSP736 is idle, press MENU/SELECT.

2. On the Main Menu, press MENU/SELECT.

3. On the User settings menu, press MENU/SELECT.

Introducing the VSP736 24 Back to Contents

 to highlight User settings, and then press

 to highlight SD card, and then press

VSP736 Administrator and Provisioning Manual

Back Select

User settings

7.SD card

2.Display

3.Audio

4.Programmable keys

5.DECT headset

6.DECT handset

Eject

Back Eject

SD card

Total memory: 16GB

Available memory: 7.2GB

4. On the SD card menu, press .

5. Wait for the message It is now safe to eject your SD card, and then press down on the SD card to release it.

Introducing the VSP736 25 Back to Contents

ONFIGURATION

ENUS

VSP736 Administrator and Provisioning Manual

SING THE

C HAPTER 2

HONE

The VSP736 Main Menu has the following sub-menus:

 Features—manage calls, view and add directory entries, view call history, access

messages, and use the speed dial men u .

 Status—vie w the VSP736 network status, account registration st atus, and product

information.

 User Settings—allows the user to set the language for the display, configure the

appearance of the display, edit programmable keys, register a DECT headset and customize the audio settings.

 Admin settings—configure network settings (enter static IP addresses, for

example), account settings, provisioning, security, and call recording.

This chapter contains instructions for using the Admin Settings menu and for accessing the Status menu. See the VSP736 User Guide for more information about the Features menu and User Settings menu.

Configuration Using the Phone Menus 26 Back to Contents

Viewing the Main Menu

Back Select

Main Menu

1.Features

2.Status

3.User settings

4.Admin settings

To use the VSP736 menu:

1. When the VSP736 is idle, press MENU. The Main Menu appears.

VSP736 Administrator and Provisioning Manual

2. Press

 or  to highlight the desired sub-menu, and then press SELECT.

 Y ou can a lso press a correspo nding dial pad key to select a numbered menu item.

Press 2 to view the Status menu, for example.

 Press SELECT or an appropriate soft key to save changes.  Press CANCEL to cancel an operation, exit the menu display or return to the idle

screen.

Using the Status menu

Use the Status menu to verify network settings and begin troubleshooting if network problems or account registration issues affect operation.

You can also find the software version of the VSP736 on the Product Info screen, available from the Status menu.

To view the Status menu:

1. When the VSP736 is idle, press MENU.

2. On the Main Menu, press The Status menu appears.

 or  to highlight Status, and then press SELECT. 

Configuration Using the Phone Menus 27 Back to Contents

VSP736 Administrator and Provisioning Manual

Back Select

Status

1.Network

2.Line

3.Product Info

4.Cordless Accessories

3. On the Status menu, press  or  to highlight the desired menu, and then press SELECT.

The available status menus are listed in Table 5.

T able 5. Status menu summary

Menu Information listed

1. Network  (IPv4 or IPv6)

 IP type  IP address  DHCP status (Enabled/Disabled)  Subnet Mask  Prefix (IPv6 only)  Gateway IP address  DNS server 1 IP address  DNS server 2 IP address

2. Line Lines and registration status. On the Line menu, highlight and select the desired line to view detailed line status information:

 Line status (Registered/Not registered)  Account display name  Account User ID  Registrar Server IP address  Registrar Server port number

Configuration Using the Phone Menus 28 Back to Contents

 Proxy server IP address  Proxy server port number

VSP736 Administrator and Provisioning Manual

T able 5. Status menu summary

Menu Information listed

3. Product Info  Model number

 Serial number  MAC address  Boot version  Firmware version  V-Series  Hardware version  EMC version  NTP server

4. Cordless Accessories

 DECT handset (Registered/Not registered)  DECT headset (Registered/Not registered)

Configuration Using the Phone Menus 29 Back to Contents

VSP736 Administrator and Provisioning Manual

Back Select

Line

LINE 1

LINE 2 LINE 3 LINE 4 LINE 5 LINE 6

LINE 1

Status: Registered

Display name: John Smith

User ID: 2325550176

SIP Registrar: 10.88.51.60

Registrar port: 5060

Proxy: 10.88.51.60

Proxy port: 5060

Viewing Line status

To view line status, from the Status menu, select Line. The Line menu lists the available lines, along with icons indicating each line's current registration status.

Table 6. Line status ic ons

Icon Description

Line registered

Line unregistered

Line disabled

To view complete status information for a line:

 On the Line menu, press  or  to highlight the desired line, and then press

SELECT. The full line status screen appears.

Configuration Using the Phone Menus 30 Back to Contents

Using the Admin Settings Menu

Back Select

Main Menu

1.Features

2.Status

3.User settings

4.Admin settings

Enter

123

To access the Admin Settings menu:

1. When the VSP736 is idle, press MENU.  The Main Menu appears.

VSP736 Administrator and Provisioning Manual

2. Press

3. Use the dial pad to enter the admin password, and then pres s . The default

The Admin settings are listed in Table 7.

Table 7. Admin setting summary

Setting Options

1. Network setting See page 33

2. Line See page 37

 or  to highlight Admin settings, and then press SELECT.

-orPress 4 (Admin settings) on the dial pad.

password is admin (press the soft key to enter letters with the dial pad).

1. IPv4

2. IPv6

3. VLAN ID

1. LINE 1

2. LINE 2

3. LINE 3

Configuration Using the Phone Menus 31 Back to Contents

4. LINE 4

5. LINE 5

6. LINE 6

Table 7. Admin setting summary

Setting Options

VSP736 Administrator and Provisioning Manual

3. Provisioning

1. Server

See page 38

2. Login

3. Password

4. Security See page 40

5. Call Recording Settings

1. Restriction Mode

2. Enabling Web Server

1. Call Recording (Enabled, Disabled)

2. Record Tone (Enabled, Disabled)

See page 43

6. Edit password See page 44

1. User PW

2. Admin PW

5. Reset to default Press SELECT to display a screen that allows you to reset the phone to factory default settings.

6. Restart phone Press SELECT to display a screen that allows you to restart the phone.

Configuration Using the Phone Menus 32 Back to Contents

VSP736 Administrator and Provisioning Manual

Back Select

Network setting

1.IPv4

2.IPv6

3.VLAN ID

Using the Network Setting menu

Use the Network setting menu to configure network-related settings for the VSP736. For more information about these settings, see “Basic Network Settings” on page 87 and

“Advanced Network Settings” on page 89.

To use the Network setting menu:

1. From the Admin Settings menu, press then press SELECT. The Network setting menu appears.

2. Press

 or  to highlight the desired option, and then press SELECT:

 IPv4

 Mode (DHCP, Static IP, PPPoE, Disabled)  Set static IP  Set static DNS  Set PPPoE (Point-to-Point Protocol over Ethernet)

 or  to highlight Network setting, and

 IPv6

 Mode (Disabled, Auto, Static IP)  Set static IP  Set static DNS

 VLAN ID

To set the network mode:

1. From the Network setting menu, press or IPv6), and then press SELECT.

The selected network type screen appears (IPv4 menu shown below).

Configuration Using the Phone Menus 33 Back to Contents

 or  to highlight your network type (IPv4

2. With Mode selected, press .

Back Select

IPv4

1.Mode

2.Set Static IP

3.Set Static DNS

4.Set PPPoE

Select

Cancel Save

Mode

IP type: DHCP

Save

Add dot

The Mode menu appears.

VSP736 Administrator and Provisioning Manual

Configuration Using the Phone Menus 34 Back to Contents

3. Press

DHCP (IPv4) or Auto (IPv6) is enabled by default, which means the VSP736 will get its IP address from the network. When DHCP and Auto are disabled, you must enter a static IP address for the VSP736.

To set static IP for the VSP736:

1. From the Mode menu, press

2. On the Set static IP menu, enter the static IP address. Use the dial pad and the

 or  to select the network mode for your network type, and then press

You must be familiar with TCP/IP principles and protocols to configure static IP settings.

 or  to select Static IP, and then press SELECT.

If DHCP is disabled, the Set static IP menu appears. If DHCP is enabled, an error message appears briefly before returning you to the Network setting menu.

soft key to enter characters. Press

 or  to advance to the next character.

VSP736 Administrator and Provisioning Manual

Cancel Save

Set static IP

IP:

Backspc Add dot

Subnet Mask:

Gateway:

DNS 1:

DNS 2:

Add dot

Save

Cancel Save

Set static DNS

Static DNS: Disabled

DNS 1:

DNS 2:

Save

3. Press  and enter the Subnet Mask. Use the dial pad and the soft key to enter characters. Press

 or  to advance to the next character.

4. Press

5. Press

6. Press

7. Press .

To set static DNS:

1. From the Network setting menu, press

2. Highlight Set static DNS and then press SELECT. 

 and enter the Gateway. Use the dial pad and the Add dot soft key to enter

characters. Press

 or  to advance to the next character.

 and enter the IP address for the primary DNS server. Use the dial pad and

the soft key to enter characters. Press character.

 or  to advance to the next

 and enter the IP address for the secondary DNS server. The VSP736 uses

this server if the primary server does not respond.

 or  to highlight IPv4 or IPv6

(whichever is in use in Static mode), and then press SELECT.

The Set static DNS menu appears.

Configuration Using the Phone Menus 35 Back to Contents

3. On the Set static DNS menu, press

4. Press

5. Press

6. Press .

 and then enter the IP address for the primary DNS server.  and then enter the IP address for the secondary DNS server.

 or  to set Static DNS to Enabled.

To set PPPoE:

Cancel Save

Set PPPoE

Username:

Backspc ABC

Password:

Edit

Save

Cancel Save

VLAN ID

WAN VLan: Disabled

WAN VID: 0

PC VLan: Disabled

PC VID: 0

Backspc

Save

VSP736 Administrator and Provisioning Manual

1. From the Network setting menu, press

 or  to highlight IPv4 (which must be in

PPPoE mode), and then press SELECT.

2. Highlight Set PPPoE and then press SELECT. The Set PPPoE menu appears.

3. On the Set PPPoE menu, enter the PPPoE account Username.

4. Press  and then press if you are required to enter a PPPoE account password.

5. Enter a password, if you are required to enter a PPPoE password.

6. Press .

To set the VLAN ID for the VSP736:

1. From the Network setting menu, press press SELECT.

2. On the VLAN ID menu, press

3. Press

 and enter the WAN VID. Use the dial pad and the soft key to enter

 or  to enable or disable the WAN VLan.

characters. The valid range is 0 to 4095.

4. Press

5. Press

 and then press  or  to enable or disable the PC port VLan.  and enter the PC port number. Use the dial pad and the soft key to

enter characters. The valid range is 0 to 4095.

6. Press .

 or  to highlight VLAN ID, and then

Configuration Using the Phone Menus 36 Back to Contents

VSP736 Administrator and Provisioning Manual

Back Select

Line

LINE 1

LINE 2 LINE 3 LINE 4 LINE 5 LINE 6

Cancel Save

LINE 1

Display name: John Smith

User ID: 2325550176

Backspc 123

Auth ID: 2325550176

Password: *********

SIP Registrar: 10.88.51.60

Registrar port: 5060

Account label: Line 1

Using the Line menu

Use the Line menu to configure line-specific settings for the phone.

To use the Line setting menu:

1. From the Admin Settings menu, press The Line menu appears.

2. Highlight the desired line, if necessary, by pressing full configuration menu for that line appears.

 to highlight Line, and then press SELECT.

, and then press SELECT. The

Configuration Using the Phone Menus 37 Back to Contents

You can configure:

 Account label  Display name  User ID  Authorization ID  Authorization Password  SIP Registrar Server IP  Registrar Server port  Proxy server IP  Proxy server port  Register (Yes or No)  Answer page (Manual or Auto)

For more information about these settings, see

“SIP Account Management” on page 50

VSP736 Administrator and Provisioning Manual

Backspc

123

Save

Edit

Cancel Save

Provisioning

Server:

Backspc ABC

Password:

Backspc

ABC

Save

Edit

3. Edit the Line settings using the dial pad and the soft keys available for each setting:

 —deletes a character  —enables you to e nter numbers, lower ca se letters, or upper case le tters

using the dial pad. The soft key does not appear whe n the setting accepts numbers only .

 —saves and applies the new settings  —enables you to edit the setting (appears for the Password setting)

4. Press

 or  to advance to the next character.

Using the Provisioning menu

Use the Provisioning menu to configure auto-provisioning settings. For more info rmation about auto-provisioning, see “Provisioning” on page 111 and “Provisioning Using

Configuration Files” on page 128.

On the Provisioning menu you can configure:

 Server string—the URL of the provisioning server . The URL can include a complete

path to the configuration file.

 Login ID—the username the VSP736 will use to access the provisioning server.  Login PW—the password the VSP736 will use to access the provisioning server.

To use the Provisioning menu:

1. From the Admin Settings menu, press SELECT. The Provisioning menu appears.

 to highlight Provisioning, and then press

Configuration Using the Phone Menus 38 Back to Contents

2. Enter the server URL using the dial pad keys:

 —deletes a character  —enables you to e nter numbers, lower ca se letters, or upper case le tters

with the dial pad. Does not appear when the setting accepts numbers only.

 —prompts you to reboot the phone and apply the new settings  —enables you to edit the setting (appears for the Password setting)

VSP736 Administrator and Provisioning Manual

Save

The format of the URL must be RFC 1738 compliant, as follows: "<schema>://<user>:<password>@<host>:<port>/<url-path>"

"<user>:<password>@" may be empty. "<port>" can be omitted if you do not need to specify the port number.

3. Press

4. Press

5. Press .

 to move to the next line and enter the Login ID for access to the pro visioning

server if it is not part of the server string.

 to move to the next line and enter the Login password.

Configuration Using the Phone Menus 39 Back to Contents

VSP736 Administrator and Provisioning Manual

Using the Security menu

On the Security menu, you can configure the phone lock feature , and enable or disable the Web server. The Web server setting determines whether the embedded WebUI is available from the phone.

The Phone Lock feature restricts certain hard keys and features unless the user enters a PIN code. There are three escalating modes of lockout:

 Restricted Config only locks out the menu and voicemail.

When Restricted Config is enabled, the following keys/features are restricted:

 MENU key  Settings soft key  Messages soft key  Messages PFK  MESSAGE key

 Restricted Call locks out all advanced calling features, including transfer,

conference and hold, via hard keys, soft keys and PFKs. Th e phone operates only in single call, single account mode.

When Restricted Call is enabled, the following keys and features are restricted in addition to those restricted as part of Restricted Config:

 HOLD key  SELECT key  UP, DOWN, LEFT, RIGHT keys  CALL HISTORY key  DIRECTORY key  REDIAL key  FLASH key  DND key  TRANSFER key  CONFERENCE key  All soft keys not listed as part of Restricted Config  LOWER key  All PFKs  Outgoing Multicast  Outgoing Server-side Paging

Configuration Using the Phone Menus 40 Back to Contents

VSP736 Administrator and Provisioning Manual

Back Select

Security

1.Restriction Mode

2.Enabling Web Server

Back Select

Restriction Mode

1.Disable Phone Lock

2.Restricted Config

3.Restricted Call

4.Emergency Call Only

 Emergency Call Only locks out all outgoing calls except emergency calls.

Emergency numbers must match the Emergency Dial Plan, as configured under

“General Account Settings” on page 50.

Incoming calls are still allowed for all modes.

To use the Security menu:

1. From the Admin Settings menu, press SELECT. The Security menu appears.

2. With Restriction Mode highlighted, press SELECT.  The Restriction Mode menu appears.

 to highlight Security, and then press

Configuration Using the Phone Menus 41 Back to Contents

3. Press

4. Press

 or  to highlight the desired restriction mode, and then press SELECT.

The Security menu appears.

 or  to highlight Enabling Web Server, and then press SELECT.

The Enabling Web Server menu appears.

VSP736 Administrator and Provisioning Manual

Cancel Save

Enabling Web Server

Enabling Web S...Enabled

Save

5. Press  or  to select Enabled or Disabled.

6. Press .

Configuration Using the Phone Menus 42 Back to Contents

VSP736 Administrator and Provisioning Manual

Cancel Save

Call Recording Settings

Call Recording: Disabled

Record Tone: Disabled

Save

Using the Call Recording menu

You can configure the call recording feature on the Call Recording Settings menu. On the Call Recording Settings menu you can enable and disable:

 call recording  the call record tone (played over the line when recording begins and ends).

If you attempt to enable Call Recording with no SD card inserted, the deskset displays a No SD card detected. message.

To use the Call Recording menu:

1. From the Admin Settings menu, press press SELECT. The Call Recording Settings menu appears.

2. Press

3. Press

4. Press .

 or  to enable or disable Call Recording.  to highlight Record Tone, and then press  or  to enable or disable the

Record Tone.

 to highlight Call Recording, and then

Configuration Using the Phone Menus 43 Back to Contents

VSP736 Administrator and Provisioning Manual

Back Select

Edit password

1.User PW

2.Admin PW

Cancel Save

Edit password

New PW:

Backspc ABC

Re-enter PW:

Save

Using the Edit password menu

On the Edit password menu, you can reset the current User and Admin passwords.

By default, after bootup, the phone alerts you if the default passwords (user password and admin password) are still in use.

To reset User and Admin passwords:

1. From the Admin Settings menu, press press SELECT. The Edit password menu appears.

2. On the Edit password menu, select the desired password to change, and then press SELECT. The password editing screen appears.

 to highlight Edit password, and then

Configuration Using the Phone Menus 44 Back to Contents

3. Enter the new password using the dial pad keys.

4. Press

5. Press .



 and then re-enter the new password.

SING THE

VSP736 Administrator and Provisioning Manual

C HAPTER 3

The WebUI allows you to configure account settings, programmable keys, network settings, contact lists, and provisioning settings. The WebUI is embedded in the VSP736 operating system. When you access the WebUI, you are accessing it on the device, not on the Internet.

This chapter describes how to access the WebUI and configure VSP736 settings. This chapter covers:

 “Using the Web User Interface (WebUI)” on page 46  “Status Page” on page 49  “System Pages” on page 50  “Network Pages” on page 86  “Contacts Pages” on page 91  “Servicing Pages” on page 104.

Using the WebUI 45 Back to Contents

VSP736 Administrator and Provisioning Manual

Using the Web User Interface (WebUI)

The Web User Interface (WebUI) resides on the VSP736 deskset. You can access it using an Internet browser. After you log in to the WebUI, you can configure the VSP736 on the following pages:

System Contacts

 SIP Account Management (see page 50)  Call Settings (see page 64)  User Preferences (see page 67)  Programmable Keys (see page 69)  Speed Dial (see page 76)  Ringer Settings (see page 77)  Paging Zones (see page 78)  Server Application (see page 80)  Hotline Settings (see page 84)  Local Call Recording (see page 85)

Network

 Basic Network Settings (see page 87)  Advanced Network Settings (see page 89)

 Local Directory (see page 91)  Blacklist  LDAP (see page 97)  Broadsoft (see page 100)  Remote XML (see page 101)  Call History (see page 103)

Servicing

 Reboot (see page 104)  Time and Date (see page 104)  Custom Language (see page 107)  Firmware Upgrade (see page 108)  Provisioning (see page 111)  Security (see page 118)  Trusted Servers (see page 121)  Trusted IP (see page 121)  Certificates (see page 123)  TR-069 (see page 125)  System Logs (see page 1 26)

The WebUI also has a System Status page, where you can view network status and general information about the VSP736. The information on the Status p age matches the Status menu available on the VSP736.

To access the WebUI:

1. Ensure that your computer is connected to the same network as the VSP736. Your computer may already be connected to the network throug h the PC port on the back of the VSP736.

2. Find the IP address of the VSP736:

Using the WebUI 46 Back to Contents

VSP736 Administrator and Provisioning Manual

IPv4

IP type: DHCP

IP: 10.88.51.133

Subnet Mask: 255.255.0.0

Gateway: 10.88.3.120

DNS 1: 10.88.126.31

DNS 2: 10.88.126.10

a. When the VSP736 is idle, press MENU. b. Press  to highlight Status, and then press SELECT. c. With Network highlighted, press SELECT.

The Network screen appears.

d. On the Network screen, highlight the IP version in use: IPv4 or IPv6 and then

press SELECT.

e. On the IPv4 or IPv6 status screen, note the IP Address.

3. On your computer, ope n an Internet browser . (Depending on your browser , some of the pages presented here may look different and have different controls. Ensure that you are running the latest update of your preferred browser.)

4. Type the VSP736 IP address in the browser address bar and press ENTER on your computer keyboard. The browser displays a window asking for your user name and password.

5. For the user name, enter admin. For the password, enter the default password, admin. You can change the password later on the WebUI Security page, available under Servicing.

As a security measure, the WebUI prevents you from logging in for five minutes after four (or three, depending on the browser’s cache) consecutive failed log-in attempts during a five-minute period.

6. Click OK. The WebUI appears.

Click topics from the navigation bar along the top of the WebUI, and then click the links along the left to view individual pages. For your security, the WebUI times out after 10 minutes, so if it is idle for that time, you must log in again.

Most WebUI configuration pages have a button. Click to save changes you have made on the page. During a configuration session, click before you move on to the next WebUI page.

Using the WebUI 47 Back to Contents

The remaining procedures in this section assume that yo u are already logged into the WebUI.

VSP736 Administrator and Provisioning Manual

The settings tables in this section contain settings that appear in the WebUI and their equivalent settings in the configuration file template. You can use the configuration file template to create custom configuration files. Configuration files can be hosted on a provisioning server and us ed for aut om a tica lly con fig ur ing phones. For more information, see “Provisioning Using Configuration Files” on

page 128.

Using the WebUI 48 Back to Contents

Status Page

The WebUI System Status page is equivalent to the Status menu on the VSP736.

System Status

The System Status page shows:

VSP736 Administrator and Provisioning Manual

 General information about your device, including model, MAC address, and

firmware version

 Account Status information about your SIP account registration  IPv4 and IPv6 network information regarding your device’s network address and

network connection

 Cordless Status indicates whether a cordless headset and/or handset is

registered to the phone.

Using the WebUI 49 Back to Contents

System Pages

SIP Account Management

On the SIP Account Management pages, you can configure each account you have ordered from your service provider.

The SIP Account settings are also available as parameters in the configuration file. See

“sip_account Module: SIP Account Settings” on page 137.

VSP736 Administrator and Provisioning Manual

General Account Settings

Click the link for each setting to see the matching configuration file parameter in

“Configuration File Parameter Guide” on page 136. Default values and ranges are listed

there.

Setting Description

Enable Account Enable or disable the SIP account. Select to enable. Account Label Enter the name that will appear on the VSP736 display

when account x is selected.

Display Name

Enter the Display Name. The Display Name is the text portion of the caller ID that is displayed for outgoing calls using account x. If the Account Label is blank, the Display Name appears on the VSP736 display

when account x is selected

Using the WebUI 50 Back to Contents

VSP736 Administrator and Provisioning Manual

Setting Description

User identifier Enter the User identifier supplied by your service provider.

The User ID, also known as the Account ID, is a SIP URI field used for SIP registration.

Note

: Do not enter the host name (e.g. "@sipservice.com").

The WebUI automatically adds the default host name.

Authentication name If authentication is enabled on the server, enter the

authentication name (or authentication ID) for authentication with the server.

Authentication password If authentication is enabled on the server, enter the

authentication password for authentication with the server.

Dial Plan Enter the dial plan, with dialing strings separated by a |

symbol. See “Dial Plan” on page 53.

Call Restriction Dial Plan Enter a call restriction dial plan, which prevents users from

completing calls to certain numbers for this account.

Emergency Dial Plan Enter the Emergency Dial plan, which will apply to both

restricted calls (when the phone lock feature is set to Emergency Call Only—see “Using the Security menu” on

page 40 and “Security” on page 118) and other calls.

Inter Digit Timeout (secs) Sets how long the VSP736 waits after any "P" (pause) in

the dial string or in the dial plan.

Maximum Number of Calls

Select the maximum number of concurrent active calls allowed for that account.

Page Auto Answer When set to Auto, enables the VSP736 to automatically

answer when a page is received. This is usually the desired behavior for paging.

Feature Synchronization

Enables the VSP736 to synchroniz e with Broadworks Application Server. Changes to features such as DND, Call Forward All, Call Forward No Answer, and Call Forward Busy on the server side will also update the settings on the VSP736 menu and WebUI. Similarly, changes made using the VSP736 or WebUI will update the settings on the server.

Line Type Select the line type to Private or Shared. A private line will

be accessible only at the VSP736 you are configuring. Shared lines can be assigned to more than one VSP736. For more information about using shared lines, see the VSP736 User Guide.

Barge-in Enables subscribers to shared lines to "barge in" on active

calls on other shared lines.

DTMF method Select the default DTMF transmission method. You may

need to adjust this if call quality problems are triggering unwanted DTMF tones or you have problems sending DTMF tones in general.

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Setting Description

Unregister after reboot Enables the phone to unregister the account(s) after

rebooting-before the account(s) register again as the phone starts up. If other phones that share the same account(s) unregister unexpectedly in tandem with the rebooting VSP736, disable this setting.

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Dial Plan

The dial plan consists of a series of dialing rules, or strings, that determine whether what the user has dialed is valid and when the VSP736 should dial the number. There are three different types of dial plans available: general, Call Restriction, and Emergency.

In the case of overlapping dial plan definitions between Emergency, Call Restriction, and the general dial plan, the following priority (high to low) applies:

1. Emergency

2. Call Restriction

3. General

For example, in order to restrict a regular user to dial extensions in the 9xx range while having 911 as the emergency number, use the following dial plans:

 Emergency dial plan = 911  Call Restriction dial plan = 9xx  General dial plan = xxx

A user who dials 920 will be unable to complete the call, and the message 920 is a restricted number will appear on the phone screen. A user who dials 911 will complete

an emergency dial.

Numbers that are dialed when forwarding a call—when the user manually fowards a call, or a pre-configured number is dialed for Call Forward All, Call Forward–No Answer, or Call Forward Busy—always bypass the dial plan.

Dialing rules must consist of the elements defined in the table below.

Element Description

x Any dial pad key from 0 to 9, including # and *. [0-9]

Any two numbers separated by a hyphen, where the second number is

greater than the first. All numbers within the range or valid, excluding # and *. x+ An unlimited series of digits. , This represents the playing of a se condary dial ton e after the user ente rs the

digit(s) specified or dials an external call prefix before the comma. For

instance, "9,xxxxxxx" means the secondary dial tone is played after the user

dials 9 until any new digit is entered. "9,3xxxxxx" means only when the digit

3 is hit would the secondary dial tone stop playing. PX This represents a pause of a defined time; X is the pause duration in

seconds. For instance, "P3" would represent pause duration of 3 seconds.

When "P" only is used, the pause time is the same as the Inter Digit Timeout

(see “SIP Account Management” on page 50).

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Element Description

(0:9) This is a substitution rule where the first number is replaced by the second.

For example, "(4:723)xxxx" would replace "46789" with "723-6789". If the

substituted number (the first number) is empty, the second number is added

to the number dialed. For example, in "(:1)xxxxxxxxxx", the digit 1 is

appended to any 10-digit number dialed. | This separator is used to indicate the start of a new pattern. Can be used to

add multiple dialing rules to one pattern edit box.

A sample dial plan appears below.

See also “Prefix Dialing” on page 75.

SIP Server Settings

Setting Description

Server address Enter the IP address or domain name for the SIP server. Server port Enter the port number that the SIP server will use.

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Registration Settings

Setting Description

Server address Enter the IP address or domain name for the registrar

server. Server port Enter the port number that the registrar server will use. Expiration Enter the desired registration expiry time in seconds. Registration Freq (secs) Enter the desired registration retry frequency in seconds. If

registration using the Primary Outbound Proxy fails, the

Registration Freq setting determine s th e nu m ber of

seconds before a registration attempt is made using the

Backup Outbound Proxy.

Outbound Proxy Settings

Setting Description

Server address Enter the IP address or domain name for the proxy server. Server port Enter the port number that the proxy server will use.

Backup Outbound Proxy Settings

Setting Description

Server address Enter the IP address or domain name for the backup proxy server. Server port Enter the port number that the backup proxy server will use.

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Caller Identity Settings

Setting Description

Source Priority 1 Select the desired caller ID source to be displayed on the

incoming call screen: “From” field or PAI (P-Asserted

Identity) header. Source Priority 2 Select the lower-priority caller ID source.

Audio Settings

Setting Description

Codec priority 1 Select the codec to be used first du rin g a call. Codec priority 2 Select the codec to be used second during a call if the

previous codec fails. Codec priority 3 Select the codec to be used third during a call if the

previous codec fails. Codec priority 4 Select the codec to be used fourth during a call if the

previous codec fails. Codec priority 5 Select the codec to be used fifth during a call if the previous

codec fails.

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Setting Description

Codec priority 6 Select the codec to be used sixth du ring a ca ll if the

previous codec fails. Codec priority 7 Select the codec to be used last during a call if the previous

codec fails. Enable voice encryption

Select to enable secure RTP for voice packets. (SRTP)

Enable G.729 Annex B When G.729a/b is enabled, select to enable G.729

Annex B, with voice activity detection (VAD) and

bandwidth-conserving silence suppression. Preferred Packetization

Select the packetization interval time. Time (ms)

DTMF Payload Type Set the DTMF payload type for in-call DTMF from 96–127.

Quality of Service

Setting Description

DSCP (voice) Enter the Differentiated Services Code Point (DSCP) value

from the Quality of Service setting on your router or switch. DSCP (signalling) Enter the Dif ferentiated Services Code Point (DSCP) value

from the Quality of Service setting on your router or switch.

Signaling Settings

Setting Description

Local SIP port Enter the local SIP port. Transport Select the SIP transport protocol:

 UDP (User Datagram Protocol) is generally less prone

to latency, but SIP data may be subject to network congestion.

 TCP (Transmission Control Protocol) is the most

reliable protocol and includes error checking and delivery validation.



TLS (Transport Layer Security)—the VSP736 supports secured SIP signalling via TLS. Optional server authentication is supported via user-uploaded certificates. TLS certificates are uploaded using the configuration file. See

Parameters” on page 194

“file Module: Imported File

and consult your service

provider.

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Voice

Setting Description

VSP736 Administrator and Provisioning Manual

Min Local RTP port

Max Local RTP port Enter the upper limit of the RTP port range.

Enter the lower limit of the Real-time Transport Protocol (R TP)

port range. RTP ports specify the minimum and maximum port

values that the phone will use for RTP packets.

Feature Access Codes Settings

If your IP PBX service provider uses feature access codes, then enter the applicable codes here. Y ou can assign many of these features to programmable feature keys, which enables end users to press the keys to dial out the codes you enter here. To configure programmable feature keys, see “Programmable Feature Keys” on page 69.

Setting Description Assignable

to PFK?

Paging Enter the paging access code. Yes Call Park Enter the call park access code. Broadsoft

provides a feature access code for the park

feature. Asterisk/Metaswitch provides a

parking lot extension number for the park

feature. Enter the parking lot extension

number here.

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Yes

VSP736 Administrator and Provisioning Manual

Setting Description Assignable

to PFK?

Parked Call Retrieval Enter the call park retrieval access code.

Yes Broadsoft and Asterisk/Metaswitch provide a feature access code for park retrieval.

Voicemail Ente r the voicemail access code. The code is

Yes dialed when the user selects a line from the phone's Message menu.

DND ON Enter the Do Not Disturb ON access code. Yes DND OFF Enter the Do Not Disturb OFF access code. Yes Call Forward All ON Enter the Call Forward All ON access code.

Yes As a Comverse feature, the code supports value substitution. For example, if an ON code is configured as *71%N#, %N will be replaced by another value before it is used as the INVITE target.

Call Forward All OFF Enter the Call Forward All OFF access code.

Yes As a Comverse feature, the code supports value substitution.

Call Forward No Answer ONEnter the Call Forward No Answer ON

Yes access code.

Call Forward No Answer OFF

Enter the Call Forward No Answer OFF access code.

Yes

Call Forward Busy ON Call Forward Busy OFF Anonymous Call Reject ONEnter the Anonymous Call Reject ON access

Enter the Call Forward Busy ON access code. Enter the Call Forward Busy OFF access code.

Yes

No code.

Anonymous Call Reject OFF

Enter the Anonymous Call Reject OFF access code.

Anonymous Call ON Enter the Anonymous Call ON access code. No Anonymous Call OFF Enter the Anonymous Call OFF access code. No Call Waiting ON Enter the Call Waiting ON access code. No Call Waiting OFF Enter the Call Waiting OFF access code. No Group Call Pickup Enter the Group Call Pickup code. Dialing

Yes the code enables the user to answer a call ringing at another VSP736 that is part of the same group.

Direct Call Pickup Enter the Direct Call Pickup code. Dialing the

Yes code enables the user to answer a call ringing at another VSP736.

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Setting Description Assignable

to PFK?

Hunt Group Sign ON Enter the Comverse Hunt Group ON code.

Supports value substitution.

Hunt Group Sign OFF Enter the Comverse Hunt Group OFF code.

Supports value substitution.

Secretarial Filtering ON Enter the Comverse Secretarial Filtering ON

code. Supports value substitution.

Secretarial Filtering OFF Enter the Comverse Secretarial Filtering

OFF code. Supports value substitution.

Yes

Busy Lamp Field

Setting Description

List URI Enter the BLF list URI, as supplied by or set up with your

service provider. For example, blf-list1@sipservice.com. This list contains a list of extensions that are eligible for BLF monitoring. You can assign keys for BLF monitoring on the Programmable Keys page. See “Programmable

Feature Keys” on page 69.

Remote Pickup Code Enter the remote pickup code for the BLF list, as supplied

by your service provider.

BLF subscription expiration

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Enter the BLF subscription expiry time (in seconds) for account x.

Voicemail Settings

Setting Description

VSP736 Administrator and Provisioning Manual

Enable MWI Subscription

When enabled, the account subscribes to the "message summary" event package. The account may use the User ID or the service provider's "Mailbox ID".

Mailbox ID Enter the URI for the mailbox ID. The phone uses this URI

for the MWI subscription. If left blank, the User ID is used for the MWI subscription.

MWI subscription expiration

Enter the MWI subscription expiry time (in seconds) for account x.

Ignore unsolicited MWI When selected, unsolicited MWI notifications—notifications

in addition to, or instead of SUBSCRIBE and NOTIFY methods—are ignored for account x. If the VSP736 receives unsolicited MWI notifications, the Message Waiting LED will not light to indicate new messages. Disable this setting if:

 MWI service does not involve a subscription to a

voicemail server. That is, the server supports unsolicited MWI notifications.

 you want the Message Waiting LED to indicate new

messages when the VSP736 receives unsolicited MWI notifications.

Enable Stutter Dial Tone Enables or disables the stutter dial tone for that account

(indicating message(s) waiting) when the phon e goes off hook.

NAT Traversal

Setting Description

Enable STUN

Server address Enter the STUN server IP address or domain name. Server port Enter the STUN server port. Enable STUN

Keep-Alive Keep-alive interval (secs) Enter the interval (in seconds) for sending keep-alives.

Enables or disables STUN (Simple Traver sal of UDP through NATs) for account x. The Enable STUN setting allows the VSP736 to identify its publicly addressable information behind a NAT via communicating with a STUN server.

Enables or disables STUN keep-alives. Keep-alive packets are used to maintain connections established through NAT.

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Music on Hold Settings

Setting Description

Enable Local MoH Enables or disables a hold-reminder tone that the user

hears when a far-end caller puts the call on hold.

Network Conference Settings

Setting Description

Enable Network Conference

Conference URI Enter the URI for the network bridge for conference

Enables or disables network conferencing for account x.

handling on account x.

Session Timer

Setting Description

Enable Session Timer Enables or disables the SIP session timer. The session

timer allows a periodic refreshing of a SIP session using the RE-INVITE message.

Minimum value (secs) Sets the session timer minimum value (in seconds) for

account x.

Maximum value (secs) Sets the session timer maximum value (in seconds) for

account x.

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Jitter Buffer

Setting Description

Fixed Enable fixed jitter buffer mode. Fixed Delay (ms) If Fixed is selected, enter the fixed jitter delay. Adaptive Enable adaptive jitter buffer mode. Normal Delay (ms) If Adaptive is selected, enter the normal or “target” delay. Minimum Delay (ms) Enter the minimum delay. Maximum Delay (ms) Enter the maximum delay. This time, in milliseconds, must

be at least twice the minimum delay.

Keep Alive

Setting Description

Enable Keep Alive Enable SIP keep alive in service of NAT traversal and as a

heartbeat mechanism to audit the SIP server health statu s. Once enabled, OPTIONS traffic should be sent whenever the account is registered. OPTIONS traffic will occur periodically according to the keep-alive interval.

Keep Alive Interval (secs)

Ignore Keep Alive Failure

Set the interval at which the OPTIONS for the keep-alive mechanism are sent.

Enable the phone to ignore keep-alive failure, if the failure can trigger account re-registration and re-subscription (and active calls are dropped).

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Call Settings

You can configure call settings for each account. Call Settings include Do Not Disturb and Call Forward settings.

The call settings are also available as parameters in the configuration file. See

“call_settings Module: Call Settings” on page 181.

General Call Settings

Setting Description

Anonymous Call Reject Enables or disables rejecting calls indicated as

"Anonymous."

Enable Anonymous Call Enables or disables outgoing anonymous calls. When

enabled, the caller name and number are indicated as "Anonymous."

Ringer Tone Sets the ringer tone for incoming calls on the account.

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Do Not Disturb

Setting Description

Enable DND Turns Do Not Disturb on or off. Incoming calls When set to Show, the phone displays incoming call

information while Do Not Disturb is on. When set to Reject, the phone rejects incoming calls without alerting the user.

Call Forward

Setting Description

Enable Call Forward Always

Enables or disables call forwarding for all calls on that line. Select to enable.

Target Number Enter a number to which all calls will be forwarded. Enable Call Forward

Busy

Enables or disables forwarding incoming calls to the target number if:

 the number of active calls has reached the maximum

number of calls configured for account x

 Call Waiting Off is se lected.

Target Number Enter a number to which calls will be forwarded when Call

Forward Busy is enabled.

Enable Call Forward No Answer

Enables or disables call forwarding for unanswered calls on that line.

Target Number Enter a number to which unanswered calls will be

forwarded.

Delay Select the number of rings before unanswered calls are

forwarded.

Call Completion

When the user calls a busy number , the Call Completion feature enables the phone to redial the busy number automatically. You can configure the redialing to take place after a set interval and for a set number of times.

Call completion settings must be configured for each account.

Setting Description

Enable Call Completion Enable or disable the call completion feature. Calls to busy

numbers will prompt a “Retry later?” message on the phone screen.

Enable Call Completion Alert

Enables or disables an audible alert (similar to a hold reminder alert tone) if the user is on another call when the auto redial interval expires.

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Setting Description

VSP736 Administrator and Provisioning Manual

Auto Redial Interval (secs)

Sets the countdown timer until the use r is prompted for the next dialing attempt.

Auto Redial Repeat Sets how many auto redial attempts are made.

Custom Ringer

Setting Description

Custom Ringer File Upload a custom ringer audio file. This ringer replaces the

factory default ringer 10. The maximum file size is 300 k. The following WAV format is accepted:

 Audio sample rate: 16 kHz  Audio sample size: 16 bit  Channels: 1 (mono)  Audio format: PCM, Signed 16bit, Little Endian

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Answer

User Preferences

On the User Preferences page, you can configure some basic settings for the phone and set hold reminder and call waiting settings. The User Preferences page is also available to phone users when they log on to the WebUI.

The user preference settings are also available as p arameters in the configuration file. See

“user_pref Module: User Preference Settings” on page 177.

General User Settings

Click the link for each setting to see the matching configuration file parameter in

“Configuration File Parameter Guide” on page 136. Default values and ranges are listed

there.

Setting Description

WebUI Language Sets the language that appears on the WebUI. Phone Language Sets the language that appears on the ph one. Other

languages may be added in a future release.

Backlight Timer (secs) Sets how long (in seconds) the screen backlight stays on

after the last button press.

Ringer Volume Sets the ringer volume for incoming calls. You can also use

the VOLUME  or  keys on the VSP736.

Default Audio Mode Sets how calls are answered when users press a line key

or .

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Call Hold Reminder

Setting Description

VSP736 Administrator and Provisioning Manual

Enable Call Hold Reminder Tone

Tone Interval (secs) Sets the interval for the call hold reminder tone, in second s.

Enables or disables the call hold reminder tone. Select to enable.

Call Waiting

Setting Description

Call Waiting Off

Call Waiting On When selected, enables incoming call notifications when

Enable Call Waiting Tone Enables or disables the call waiting tone. Select to enable. Tone Interval (secs) Sets the interval for the call waiting tone, in seconds.

When selected, disables incoming call notifications when the user is already on a call. Incoming calls are rejected. Incoming callers hear a busy signal. When Call Waiting Off is selected, and Call Forward Busy is enabled, incoming calls are handled according to the Call Foward Busy setting .

the user is already on a call.

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Programmable Feature Keys

The Programmable Keys pages allow you to program the vertical row of feature keys on the deskset. You can also reprogram certain hard keys on the deskset.

The VSP736 has 16 dual-function feature keys. You can assign up to 32 functions to the keys listed on the Feature Keys page.

You can reprogram deskset hard keys on the Hard Keys page (see page 73). For example, you can program the UP arrow navigation key (  ) to display the directory . The functions that you assign to hard keys apply to each key in idle mode only.

Keys can have identical functions, depending on the "Type" of key. For example, you can assign several Line keys to Account 1 to enable users to manage multiple calls on Account

1. You can also assign multiple Quick Dial keys. The programmable key settings are also available as parameters in the configuration file.

See “pfk Module: Programmable Feature Key Settings” on page 184. For the programmable key default settings, see “Progr ammable Feature Keys” on p age 13. Click the link for each setting to see the matching configuration file parameter in

“Configuration File Parameter Guide” on page 136. Default values and ranges are listed

there.

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Programmable Key Type Description

Line Configures the key for accessing an account. Users can

make or answer calls by pressing these keys. The key LED will change according to call activity.

After selecting Account in the Type column, select the account number in the Account column.

Directory Configures the key to access the Directory menu. Users

can then press the key to view the Directory menu.

Call History Configures the key to access the Call History list. Users

can then press the key to view the Call History list.

Redial Configures the key to access the Redial list. Users can

then press the key to view the Redial list.

Messages Configures the key to access the Message menu. Users

can then press the key to view the Message menu.

Do Not Disturb Configures the key to turn Do Not Disturb on or off. The key

is lit orange when DND is on.

Call Forward All Configures the key to turn Call Forward All on or off. In the

Account column, select the account for which Call Forward All will apply . Before assigning the key, ensure that you configure Call Forward settings on the Call Settings page.

Call Forward No Answer Configures the key to turn Call Forward No Answer on or

off. In the Account column, select the account for which Call Forward No Answer will apply. Before assigning the key , ensure that you configure Call Fo rward settings on the Call Settings page.

Call Forward Busy Configures the key to turn Call Forward Busy on or off. In

the Account column, select the account for which Call Forward Busy will apply. Before assigning the key, ensure that you configure Call Forward settings on the Call Settings page.

Quick Dial Configures the key to dial a number on the selected line.

After selecting Quick Dial, enter the n umber to be d iale d in the Value column. In the Account column, select the account on which the number will be dialed out.

BLF (Busy Lamp Field) Configures the key to monitor another extension.

In the Value column, enter the URI of the extension you want to monitor with this key. For example, 2325552001@sipservice.com.

For configuring BLF interoperability when using certain service platforms, see

sip_account.x.blf_variant

XML App Configures the key to open the XML browser. Pressing the

key initiates an HTTP(s) GET request to the server. Enter the URI of the XML application to be executed.

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Programmable Key Type Description

VSP736 Administrator and Provisioning Manual

ACD (Automatic Call Distribution)

Configures the key to display the ACD State men u on the phone LCD. In the Account column, select the applicable account. The key LED will indicate the current ACD state. Shared Line accounts support ACD, but note that subscribers to a shared line will share a common ACD state.

Page Configures the key to call one or a group of phones.

Pressing the key dials the Paging feature access code. You must enter the feature access code for Paging on the SIP Account Management page. For some service providers, you must also enter a page extension value in the Value column. This value will be dialed along with the Paging feature access code.

You can configure pages to be automatically answered. See "Page Auto Answer" under “SIP Acco unt

Management” on page 50.

Multicast Page Configures the key to make outgoing multicast pages. In

the Value column, enter a valid Paging Zone ID (ranging from 1 to 10). Multicast paging differs from st andard pa ging in that it is handled locally by the VSP736 and does not require a subscription through the hosted server. To use multicast paging, you must first set up p aging zones on the WebUI. See “Paging Zones” on page 78. See also

pfk.x.multicast_zone

in the configuration file.

Park Call Enables the user to park a call. Pressing the key dials the

Call Park feature access code (FAC). You must enter the feature access code for Call Park on the SIP Account Management page.  For some service providers, you must also enter a park extension in the Va lue column. This value will be dialed along with the Call Park FAC. See also

sip_account.x.park_variant.

Retrieve Parked Call Enables the user to retrieve a parked call. Pressing the key

dials the Parked Call Retrieval feature access code (FAC) configured on the SIP Account Management page. For some service providers, you must also enter a park retrieval extension in the Value column. This value will be dialed along with the Parked Call Retrieval FAC.

In Call DTMF Configures the key to dial a string of numbers while the end

user is on a call. For example, pressing the key might dial a conference access code. After selecting In Call DTMF, enter the number to be dialed in the Value column. See also

pfk.x.incall_dtmf

in the configuration file.

Call Return Configures the key to dial the number of the last missed

call.

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Programmable Key Type Description

Group Call Pickup Enables the user to answer a call ringing at another

extension. The call can be ringing at any extensio n in th e phone's call pickup group. Pressing the key dials the Group Call Pickup feature access code (FAC) configured on the SIP Account Management page.

Direct Call Pickup Enables the user to answer a call ringing at a specific

VSP736 or compatible SIP telephone. Pressing the key dials the Direct Call Pickup feature access code (FAC) configured on the SIP Account Management page. Depending on the server requirements, the user may then need to enter the number of the ringing exte ns ion .

Prefix Dialing Configures the key for prefix dialing. Pressing a PFK

Note that %N can be used for substitution of user-entered digits. For example, *71%N# will use [*71] + [user-entered digits] + [#] as the outgoing dialing string.

The dial plan is enabled after the user enters one or more digits. Both prefix digits (hidden) and user-entered digits (visible) are used for dial plan matching. The timeout-to-dial element in the dial plan is suspended if the user navigates away from the dialing screen.

Flash Configures the key as a Flash key.

With one call active, pressing Flash puts the active call on hold and displays a new call screen with live dial.

With two calls active, pressing Flash:

 puts the active call on hold and retrieves a held call, or  answers an incoming call.

Call Handling Profile Configures the key for Comverse call handling profile.

Enter the string of the call handling profile that the PFK LED will indicate.

Hunt Group

Configures the key to turn Comverse hunt group on or off. Enter the hunt group extension number assigned for this ke y.

Secretarial Filtering Configures the key to turn Comverse secretarial filtering on

or off. Enter the manager's extension number assigned for this key.

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Programmable Key Type Description

Phone Lock Configures the key to enable or disable the phone lock. For

more information, see “Using the Security menu” on

page 40“Security” on page 118.

Programmable Hard Keys

You can assign additional functions to the keys that are listed on the Programmable Hard Keys page. The functions that you assign to hard keys apply to each ke y in idle mode only.

Programmable Key Type Description

Directory Configures the key to access the Directory menu. Users

can then press the key to view the Directory menu.

Call History Configures the key to access the Call History list. Users

can then press the key to view the Call History list.

Redial Configures the key to access the Redial list. Users can

then press the key to view the Redial list.

Messages Configures the key to access the Message menu. Users

can then press the key to view the Message menu.

Do Not Disturb Configures the key to turn Do Not Disturb on or off. The key

is lit orange when DND is on.

Call Forward All Configures the key to turn Call Forward All on or off. In the

Account column, select the account for which Call Forward All will apply . Before assigning the key, ensure that you configure Call Forward settings on the Call Settings page.

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Programmable Key Type Description

Call Forward Busy Configures the key to turn Call Forward Busy on or off. In

the Account column, select the account for which Call Forward Busy will apply. Before assigning the key, ensure that you configure Call Forward settings on the Call Settings page.

Call Forward No Answer Configures the key to turn Call Forward No Answer on or

off. In the Account column, select the account for which Call Forward No Answer will apply. Before assigning the key , ensure that you configure Call Fo rward settings on the Call Settings page.

Retrieve Parked Call Enables the user to retrieve a parked call. Pressing the key

Quick Dial Configures the key to dial a number on the selected line.

After selecting Quick Dial, enter the n umber to be d iale d in the Value column. In the Account column, select the account on which the number will be dialed out.

Page Configures the key to call one or a group of phones.

Pressing the key dials the Paging feature access code. You must enter the feature access code for Paging on the SIP Account Management page.

For some service providers, you must also enter a page extension value in the Value column. This value will be dialed along with the Paging feature access code. You can configure pages to be automatically answered. See "Page Auto Answer" under “SIP Acco unt

Management” on page 50.

Multicast Page Configures the key to make outgoing multicast pages. In

Call Return

pfk.x.multicast_zone

Configures the key to dial the number of the last missed call.

in the configuration file.

Group Call Pickup Enables the user to answer a call ringing at another

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Programmable Key Type Description

Direct Call Pickup Enables the user to answer a call ringing at a specific

XML App Configures the key to open the XML browser. Pressing the

key initiates an HTTP(s) GET request to the server. Enter the URI of the XML application to be executed.

Phone Lock Configures the key to enable or disable the phone lock. For

more information, see “Using the Security menu” on

page 40“Security” on page 118.

Prefix Dialing Configures the key for prefix dialing. Pressing a PFK

assigned to Prefix Dialing will automatically go off-hook into Dial mode using the account configured for the PFK. The digits entered under Value are concatenated to any number that the user enters. The outgoing call will include the [Prefix] + [Dialing string]. The Prefix digits are hidden from the user. The prefix digits are visible during Dialing and Call Active states. Note that %N can be used for substitution of user-entered digits. For example, *71%N# will use [*71] + [user-entered digits] + [#] as the outgoing dialing string.

The dial plan is enabled after the user enters one or more digits. Both prefix digits (hidden) and user-entered digits (visible) are used for dial plan matching.

The timeout-to-dial element in the dial plan is suspended if the user navigates away from the dialing screen.

Network St atus Configures the key to display the Network Status IPv4 or

IPv6 selection screen when pressed.

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Speed Dial Keys

On the Speed Dial page, you can enter up to 10 speed dial numbers. For each speed dial number you enter, you must assign the account on which the number will be dialed out.

To dial a speed dial number, press and hold the dial pad key that matches the speed dial entry number.

This menu duplicates the speed dial menu on the phone (Main Menu > Features > Speed dial). Entries that are entered an d saved on the WebUI replace entries that were entered using the phone. Similarly, entries that are configured using the phone menu will update entries on the WebUI.

The speed dial key settings are also available as par amete rs in the configur ation file. See

“speed_dial Module: Speed Dial Settings” on page 189.

After entering information on this page, click to save it.

To enter speed dial numbers:

1. In the Name column, enter the name associated with this speed-dial entry.

2. In the Value column, enter a phone number for the desired key.

3. In the Account column, select the account that this speed dial number will use.

4. Click .

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Speed Dial Keys

Click the link for each setting to see the matching configuration file parameter in

“speed_dial Module: Speed Dial Settings” on page 189.

Setting Description

Name The name associated with the speed dial entry. Value The phone number that the speed dial key dials when

pressed and held.

Account The SIP account that the phone will use to dial the number.

Ringer Settings

The Ringer Settings enable you to provide a distinctive ringing feature via the custom Alert-Info header associated with an incoming call. This setting overrides the ringer tone you have set for the account. For example, you can set a unique ringer tone to alert the VSP736 user upon receiving any incoming calls tagged as "important" in the Alert-Info header.

The SIP Invite message contains an Alert-Info header that the phone checks in order to determine which ringer tone to play. The Alert-Info header format is as follows:

Alert-Info: info=info_text

If the header contains the "info" p arameter , the phone attempts to match it to the Distinctive Ringing Text. If there is a match, the associated tone will play. If there is no match, the default tone for the account will play.

The matching is done on a "first match" basis. In the case of duplicate text strings, the ringer tone associated with the first matched entry in the Distinctive Ringing Text list will play.

The server-side configuration must be done with yo ur service pr ovider. The SIP Invite text ("Distinctive Ringing Text" on the Ringer WebUI page) must be entered in the format

ringerx, where x is the ringer number from 1 to 10. For example, to match Ringer 1 enter ringer1.

The ringer settings are also available as parameters in the configuration file. See

“ringersetting Module: Distinctive Ringer Settings” on page 192.

After entering information on this page, click to save it.

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Setting Description

Distinctive Ringing Text Enter the text that will match the "info" parameter and play

the ringer tone. The Distinctive Ringing Text must be in the format ringerx where x is the ringer tone 1 to 10.

Tone Select the desired ringer from the list.

Paging Zones

On the Paging Zones page, you can enter the multicast IP addresses that the phone will monitor. When a page is sent out using this multicast IP address, all phones that are programmed to monitor that IP address will receive the paging RTP stream and play the page on their speakerphone. You can also enable the phone to send out multicast pages using a particular multicast IP address.

Y ou must first set up paging group s (each group consisting of a multicast paging IP address and assigned User IDs) on your SIP PBX. The VSP736 can monitor a maximum of 10 multicast IP addresses.

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Setting Description

Name Enter the name of the paging zone. Names can be a

maximum of 15 characters. The paging zone name is displayed on the LCD during incoming and outgoing multicast pages.

Multicast IP Enter the paging zone multicast IP address. The IP

address range for multicast addresses is

224.0.0.0–239.255.255.255.

Multicast Port Enter the multicast port used by the multicast IP address.

The valid port range is 1 to 65535.

Priority Select the paging zone priority from 1 to 10. Zones with a

priority higher than another zone can interrupt the lower-priority zone's active page. In addition, a call priority setting is available in the configuration file (page_zone.call_priority_t hr es ho ld ). Th is priority setting also ranges from 1 to 10 (2 is the default). If the paging zone priority is higher or equal to the call priority, then a multicast page can interrupt an active, dialing, or incoming call.

Enable Incoming Page

Select to enable the VSP736 to receive incoming pages for that paging zone. If the "Enable Incoming Page" checkbo x is not selected, the phone will not listen for the multicast, but will still be able to broadcast an outgoing page.

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Server Application

On the Server Application page, you can enter Action URIs to allow the VSP736 to interact with a server application by using an HTTP GET request. The action URI triggers a GET request when a specified event occurs. Action URIs allow an external application to take control of the display when an event occurs. These pre-defined events are listed under

Action URI on the Server Application page.

Action URIs are typically used in conjunction with the XML Browser, which can be customized to deliver an appropriate user experience.

The VSP736 supports both push and pull server applications. Note that Action URI events are not “push” events as it is the phone that requests a URI when triggered by certain states. You can enable push server applications under XML Push Settings.

Action URI Syntax

To access an XML application, the phone performs an HTTP GET on a URL. An HTTP GET request may contain a variable name and variable value, which are

separated by "=". Each variable value starts and ends with "$$" in the query part of the URL. Action URI variables pass dynamic data to the server. The valid URL format is:

http://host[:port]/dir/file na me?variable name=$$variable valu e$$

where:

 host is the hostname or IP address of the server supporting the XML application  port is the port number the phones are using for the HTTP request

At the time of the HTTP call, the variable value field is populated with the appropriate data. For example, the following URL passes the SIP Account User Identifier to the server:

http://10.50.10.140/script.pl? name=$$SIPUSERNAME$$

A GET request then passes along the following information:

http://10.50.10.140/script.pl? name=42512

Assuming that the User Identifier is 42512. Variable names are defined by the particular XML application being called. Variable values are predefined and depend on the status of the phone. If the variable has

no meaning in the current status, then the phone sends an empty string. The table below lists all possible variable values. Note that variables applicable during an

Incoming or Active Call (such as INCOMINGNAME and REMOTENUMBER) are initialized at the beginning and at the end of the call.

Variable value Description

SIPUSERNAME SIP Account User Identifier DISPLAYNAME SIP Account Display Name

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Variable value Description

LOCALIP Phone's local IP Address INCOMINGNAME Caller ID name of the current Incoming Call REMOTENUMBER Remote party phone number (Incoming or Outgoing) REGISTRATIONSTATE Registration state available from the Registration event.

Values are:

 REGISTERED  DEREGISTERED  FAIL

MAC The phone's MAC Address MODEL The phone's model number: VSP736.

Action URI

Setting Description

End of boot sequence The End of boot sequence URI is triggered at the end of

the phone boot sequence. Using the End of boot sequence URI, it is possible to develop self-provisioning on the phone. For example, an XML application can identify the phone and generate a MAC-specific file on the fly.

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Setting Description

Successful Registration The Successful Registration URI is triggered the first time

the phone registers successfully to a SIP Account. If the phone registers to multiple SIP Accounts, then the Successful Registration URI is triggered for each line.

On Hook The On Hook URI is triggered when the phone transitions

from Active to Idle (or from Paging to Idle). For example, when:

 The user presses the [End] soft key  The user hangs up the corded handset dur ing a call  A transfer is completed and the user returns to idle  The far end hangs up  The call was not answered  The call fails.

Off Hook The Off Hook URI is triggered when the user goes to Dial

mode by:

 Lifting the corded handset of the cradle

Incoming Call

Outgoing Call

 Pressing the SPEAKER or HEADSET hard key  Pressing a Line PFK  Pressing the [New] soft key during a held call.

Note that the Off Hook URI will NOT be triggered when calling a pre-defined number and going immediately to Dialing mode—this event triggers the Outgoing Call URI instead.

The Incoming Call URI is triggered for each Incoming Ring event or Call Waiting event. Using the Incoming Call URI, it is possible to display extra information on the phone for an Incoming Call. For example, the XML application that is called when there is an Incoming Call can do a database lookup and display information on the caller.

Note that this Action URI will not be triggered if DND or Call Forward All is enabled or if Call Waiting is disabled (i.e., the call is rejected).

The Outgoing Call URI is triggered each time a SIP INVITE message is sent (Dialing mode). For example, after:

 Pressing the [Dial] key in Pre-Dial with populated

number

 Using the dial pad to speed dial a call  Pressing a Quick Dial PFK  Dialing a Directory number by going off-hook.

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Setting Description

VSP736 Administrator and Provisioning Manual

Timer Based

The Timer Based URI will be triggered when the configured timeout expires. The timer start s at the end of the phone boot sequence.

Timer Based Interval Connected

Enter the interveral before the Timer Based URI is triggered. The Connected URI is triggered each time the phone is in an

Active Call or is Paging.

Registration Event

The Registration Event URI is triggered every time there is a registration state change. For example:

 Registered  Deregistered  Fail (Registration timed out, refused, or expired)

The Registration Event URI is not triggered when the same event is repeated.

XML Push Settings

Setting Description

Enable HTTP Push Select to enable HTTP push, which enables the phone to

display XML objects that are “pushed” to the phone from the server via http/https POST or SIP NOTIFY.

Enable Push during call Select to enable the phone to display pushed XML objects

during a call. Otherwise, the XML application is displayed after the call is over.

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Hotline Settings

Hotline settings enable the VSP736 to dial a pre-configured number af ter any off-hook action in idle mode—lifting the handset, pressing SPEAKER, pressing HEADSET, or pressing a PFK Line key. The hotline dialing is subject to a delay. When this delay is configured, it supercedes the inter-digit timeout used for regular calls.

Predial mode and dialing mode are not considered idle mode. Hotline dialing will not trigger if digits have been entered, or when the phone is dialing a number.

Hotline dialing will be cancelled if the user presses any keys, or if there are any incoming calls during the hotline dialing delay period.

The hotline number uses the phone’s default dial plan.

Setting Description

Enable Hotline Enabl es th e ho tline fe ature. Account Sets the account used for dialing the hotlin e number. Phone Number Sets the number to be dialed after the hotline delay. Delay (secs) Sets the hotline delay before the number is dialed.

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Local Call Recording

You can enable or disable local call recording and the call record tone on the Local Call Recording page. You can also delete recordings or export call recordings to the computer.

Before enabling call recording on the Local Call Recording p age, an SD card must be inserted into the slot on the rear of the deskset.

Setting Description

Enable Call Recording Enable call recording for end users. Enable Call Recording

Tone

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Enable a call recording tone that plays during the call when recording begins and ends.

Network Pages

You can set up the VSP736 for your network configuration on the Network pages. Your service provider may require you to configure your network to be compatible with its service, and the VSP736 settings must match the network settings.

The network settings are grouped into Basic and Advanced Settings. IPv4 and IPv6 protocols are supported.

When both IPv4 and IPv6 are enabled and available, the following guidelines apply when determining which stack to use:

 For outgoing traffic, the IP address (or re solved IP) in the server field—either IPv4

 In general, most operations can be associated with one of the servers listed on the

VSP736 Administrator and Provisioning Manual

or IPv6—will determine which stack to be used.

Basic Network Settings page. However, for operations triggered by/dependent

upon network status, the phone must determine which server to use. For examp le, a special case like the "Network down" icon on the Deskset screen can be ambiguous for server association. Because its primary purpose is to aid in troubleshooting SIP registration issues, this case will be associated with the SIP registration server.

 DNS entries with both IPv4 and IPv6 settings can be used to resolve FQDN entries.

There are no preferences with the order of the DNS queries.

 Pcap should include traffic for both stacks.  Dual stack operations should be transparent to PC port traffic.

PnP is not supported on IPv6.

The network settings are also available as parameters in the configuration file. See

“network Module: Network Settings” on page 154.

After entering information on this page, click to save it.

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Basic Network Settings

VSP736 Administrator and Provisioning Manual

If you disable DHCP on this page, you must configure static IP settings for the VSP736. You must be familiar with TCP/IP principles and protocols to configure static IP settings.

Basic Network Settings

Click the link for each setting to see the matching configuration file parameter in “network

Module: Network Settings” on page 154. Default values and ranges are listed there.

IPv4

Setting Description

Disable Disables all related IPv4 settings. DHCP DHCP is selected (enabled) by default, which means the

VSP736 will get its IP address, Subnet Mask, Gateway, and DNS Server(s) from the network. When DHCP is disabled, you must enter a static IP address for the VSP736, as well as addresses for the Subnet Mask, Gateway, and DNS Server(s).

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Setting Description

Static IP When Static IP is selected, you must enter a static IP

address for the VSP736, as well as addresses for the Subnet Mask, Gateway, and DNS Server(s).

IP Address

If DHCP is disabled, enter a st a tic IP add re ss for th e V SP736. Subnet Mask Enter the subnet mask. Gateway Enter the address of the default gateway (in this case, your

router). PPPoE Select to enable PPPoE (Point-to-Point Protocol over

Ethernet) mode. PPPoE Username Enter your PPPoE account username. PPPoE password Enter your PPPoE account password. Manually Configure

Select to enable manual DNS configuration. DNS

Primary DNS If DHCP is disabled, enter addresses for the primary and

secondary DNS servers. Secondary DNS

IPv6

Setting Description

Disable Disables all related IPv6 settings. Auto Configuration

Auto configuration is selected (enabled) by default, which

means the VSP736 will get its IP addre ss, Gateway, and DNS

Server(s) from the network. When Auto Configuration is

disabled, you must enter a static IP address for the VSP736,

as well as addresses for the Gateway and DNS Server(s). Static IP When Static IP is selected, you must enter a static IP

address for the VSP736, as well as an IPv6 address prefix,

Gateway, and DNS Server(s). IP Address

If Auto Configuration is disabled, enter a static IP address for

the VSP736. Prefix (0–128) Enter the IPv6 address prefix length (0 to 128 bits). Gateway Enter the address of the default gateway (in this case, your

router). Manually Configure

Select to enable manual DNS configuration. DNS

Primary DNS If Auto Configuration is disabled, enter addresses for the Secondary DNS

primary and secondary DNS servers.

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Advanced Network Settings

VSP736 Administrator and Provisioning Manual

PC Port

You can set the availability of the deskset PC port for network connectivity. When the port is enabled for connectivity, you can set the port to port mirroring, thereby allowing you to use the port to monitor inbound and outbound network traffic and facilitate troubleshooting.

Setting Description

Enable PC Port Enable or disable the PC port to operate in hub/switch

mode (depending on the Enable PC Port Mirroring setting).

Enable PC Port Mirroring

When the PC port is enabled, select Enable PC Port Mirroring to set the port to operate in hub mode (network traffic on the W AN port is reflected in the PC por t). When Port Mirroring is not selected, the port operates in switch mode.

VLAN

You can organize your network and optimize VoIP performance by creating a virt ual LAN for phones and related devices.

Click the link for each setting to see the matching configuration file parameter in “network

Module: Network Settings” on page 154. Default values and ranges are listed there.

Setting Description

Enable LAN Port VLAN Enable if the phone is part of a VLAN on your network.

Select to enable.

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Setting Description

VID Enter the VLAN ID (vlan 5, for example). Priority Select the VLAN priority that matches the Quality of

Service (QOS) settings that you have set for that VLAN ID. Outbound SIP packets will be marked and sent according to their priority. 7 is the highest priority. Note: Configuring QOS settings for your router or switch is a subject outside the scope of this document.

Enable PC Port VLAN Enable if the phone is part of a VLAN on your network.

Select to enable. VID Enter the PC Port VLAN ID (vlan 5, for example). Priority Select the VLAN priority that matches the Quality of

Service (QOS) settings that you have set for that VLAN ID.

Outbound SIP packets will be marked and sent according

to their priority. 7 is the highest priority.

Note: Configuring QOS settings for your router or switch is

a subject outside the scope of this document.

LLDP-MED

Setting Description

Enable LLDP-MED Enables or disables Link Layer Discovery Protocol for

Media Endpoint Devices (LLDP-MED). LLDP-MED is a

standards-based discovery protocol supported on some

network switches. It is required for auto-configuration with

VLAN settings. Packet Interval (secs) Sets the LLDP-MED packet interval (in seconds).

802.1x

Setting Description

Enable 802.1x Enables or disables the 802.1x authentication protocol.

This protocol allows the phone to attach itself to network

equipment that requires device authentication via 802.1x. Identity Enter the 802.1x EAPOL identity. MD5 Password Enter the 802.1x EAPOL MD5 password.

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Contacts Pages

Local Directory

On the Local Directory page, you can manage your local directory entries. You can sort, edit, delete, and add contact information for up to 1000 entries. In order to back up your contacts or import another local directory file, the page also enables you to export and import your phone's local directory.

The Local Directory lists entries across multiple pages. Click , , , or a page number to view the desired page of entries.

VSP736 Administrator and Provisioning Manual

You can also use the phone menu to manage local directory entries. For more information, see the VSP736 User Guide.

Table 8 describes the buttons available on the Local Directory page.

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Table 8. Local Directory commands

Click To...

Sort the list by last name.

Edit information for an entry

View the next page of entries.

View the last page of entries.

View the first page of entries.

Delete selected entries from the directory. Click Select All to select every entry on the page you are viewing.

Add a new directory entry.

Delete all Directory entries.

VSP736 Administrator and Provisioning Manual

Import a directory file.

Export the directory.

To add a new directory entr y:

1. Click . The Create Local Directory Entry page appears.

2. Enter the required information as described in the following table.

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Create Local Directory Entry

Setting Description Range Default

First Name Enter the appropriate names in Last Name

these fields. The maximum length of the first name and last name fields is 15 characters.

n/a Blank

Ringer Tone Sets a unique ringer tone for calls

from this directory entry.

Account Sets the account used when you

dial this directory entry.

Work Number

Enter the appropriate names and numbers in these fields.

Other Number

Auto, Tone 1–10 Tone 1

Default Account, Account 1–5

n/a BlankMobile Number

Default Account

Directory Import/Export

The best way to create a directory file for import is to first export the directory from the phone. After exporting the file, open it in an .xml editor and add or modify entries.

Importing a directory file adds the imported directory entries to existing entries. Therefore, it is possible to have duplicate entries after importing a directory file. If you are importing a "complete" directory file with the aim of replacing the entire current directory, use Select All and to clear the directory before importing the file.

Using the configuration file, you can set whether an imported directory file adds to existing entries or replaces existing entries. See “file Module: Imported File

Parameters” on page 194.

Directory files are .xml files that have the following tags:

Local Directory WebUI field Directory file XML tag

First Name <DIR_ENTRY_NAME_FIRST> Last Name <DIR_ENTRY_NAME_LAST> Work Number <DIR_ENTRY_NUMBER_WORK> Mobile Number <DIR_ENTRY_NUMBER_MOBILE> Other Number <D IR_ENTRY_NUMBER_OTHER> Account <DIR_ENTRY_LINE_NUMBER> Call Block (not on WebUI) <DIR_ENTRY_BLOCK> Ringer Tone <DIR_ENTRY_RINGER>

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Blacklist

On the Blacklist page, you can manage local blacklist entries. The VSP736 rejects calls from numbers that match blacklist entries. You can sort, edit, delete, and add up to 1000 blacklist entries. In order to back up your blacklist entries or import another local blacklist file, the page also enables you to export and import the blacklist.

The blacklist lists entries across multple pages. Click , , , or a page number to view the desired page of entries.

You can also use the VSP736 menu to manage blacklist entries. For more information, see the VSP736 User Guide.

Table 9 describes the buttons available on the Blacklist page.

Table 9. Blacklist commands

Click To...

Sort the list by last name.

Edit information for an entry

View the next page of entries.

View the last page of entries.

View the first page of entries.

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Table 9. Blacklist commands

Click To...

Delete selected entries. Click Select All to select every entry on the page you are viewing.

Add a new entry.

Delete all entries.

Import a blacklist file.

Export the blacklist.

To add a new blacklist entry:

1. Click . The Create Blacklist Entry page appears.

VSP736 Administrator and Provisioning Manual

2. Enter the required information as described in the following table.

Create Blacklist Entry

Setting Description Range Default

First Name Enter the appropriate names in Last Name

of the first name and last name fields is 15 characters.

Account Sets the account used when you

dial this directory entry.

Work Number

Enter the appropriate names and numbers in these fields.

Other Number

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these fields. The maximum length

n/a Blank

Default Account,

Account 1

Account 1–5

n/a BlankMobile Number

VSP736 Administrator and Provisioning Manual

Blacklist Import/Export

The best way to create a blacklist file for import is to first export the blacklist from the VSP736. After exporting the file, open it in an .xml editor and add or modify entries.

Importing a blacklist file adds the imported blacklist entries to existing entr ies. Therefore, it is possible to have duplicate entries after importing a blacklist file. If you are importing a "complete" blacklist file with the aim of replacing the entire current blacklist, use Select All and to clear the blacklist before importing the file.

Using the configuration file, you can set whether an imported blacklist file adds to or replaces existing entries. See “file Module: Imported File Parameters” on

page 194.

Blacklist files are .xml files that have the following tags:

Blacklist WebUI field Black list file XML tag

First Name <BLACKLIST_ENTRY_NAME_FIRST> Last Name <BLACKLIST_ENTRY_NAME_LAST> Work Number <BLACKLIST_ENTRY_NUMBER_WORK> Mobile Number <BLACKLIST_ENTRY_NUMBER_MOBILE> Other Number <BLACKLIST_ENTRY_NUMBER_OTHER> Account <BLACKLIST_ENTRY_LINE_NUMBER>

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LDAP

The phone supports remote Lightweight Dire ctory Access Protocol (LDAP) directories. An LDAP directory is hosted on a remote server and may be the central directory for a large organization spread across several cities, of fices, and dep artment s. You can configure the phone to access the directory and allow users to search the directory for names and telephone numbers.

The LDAP settings are also available as parameters in the configuration file. See

“remoteDir Module: Remote Directory Settings” on page 170.

After entering information on this page, click to save it.

LDAP Settings

Click the link for each setting to see the matching configuration file parameter in “remoteDir

Module: Remote Directory Settings” on page 170. Default values and ranges are listed

there.

About LDAP attribute filters

The LDAP filters on this page give you control over how directory entry search results are determined. For example, consider if gn is the firstname attribute and sn is the lastname attribute in the LDAP search base. The filter <attribute>=% returns records based on the beginning of the user-entered string. If gn=% is used for a firstname filter, entering “da” returns records such as Daisy, Dale, David, etc.

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The filter <attribute>=* returns records contai ning the user-entered string anywhe re in that attribute. If gn=* is used for a firstname filter, entering “ar” returns records such as Karen, Arnold, Gary, etc.

The filter (|(gn=%)(sn=%)) returns firstname and lastname records that start with the user-entered string.

LDAP number filters give you the same control over number searches and matches. If for example, you have defined the number attributes telephoneNumber, mobile and otherPhone for Work, Mobile and Other numbers respectively, then the filter (|(telephoneNumber=*)(mobile=*)(otherPhone=*)) will display the correct directory information if the number (from an incoming call, or a dialed number) matche s a number in any three of those fields.

The filter telephoneNumber=* will display the correct directory information if the incoming call number matches a number in the “Work” field only.

Setting Description

Enable LDAP Enables or disables the phone's access to the LD AP

directory. Directory name Enter the LDAP directory name. Server address Enter the LDAP server domain name or IP address. Port Enter the LDAP server port. Version Select the LDAP protocol version supported on the phone.

Ensure the protocol value matches the vers io n as sign e d

on the LDAP server. Authentication scheme Select the LDAP server authentication scheme. Authentication name Enter the user name or authentication name for LDAP

server access. Authentication password Enter the authentication password for LDAP server access. Base Enter the LDAP search base. This sets where the search

begins in the directory tree structure. Enter one of more

attribute definitions or LDAP field names, separated by

commas (no spaces). Your directory may include attributes

like "cn" (common name) or "ou" (organizational unit) or

"dc" (domain component).

For example: ou=accounting,dc=vtech,dc=com Maximum number of

entries

Sets the maximum number of entrie s returned for an LDAP

search. Limiting the number of hits can conserve network

bandwidth. Maximum search delay Enter the delay (in seconds) before the phone starts

returning search results.

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Setting Description

First name filter Enter the first name attributes for LDAP searching. The

format of the search filter is compliant to the standard string

representations of LDAP search filters (RFC 2254). Last name filter Enter the last name attributes for LDAP searching. The

format of the search filter is compliant to the standard string

representations of LDAP search filters (RFC 2254). Phone number filter Enter the number attributes for LDAP searching. The

format of the search filter is compliant to the standard string

representations of LDAP search filters (RFC 2254). First name attribute Sets the attribute for first name. What you enter here

should match the first name attribute for entries on the

LDAP server (gn for givenName, for example). This helps

ensure that the phone displays LDAP entries in the same

format as the Local Directory. Last name attribute Sets the attribute for last name. What you enter here

should match the last name attribute for entries on the

LDAP server (sn for surname, for example). This helps

ensure that the phone displays LDAP entries in the same

format as the Local Directory. Work number attribute Sets the attribute for the work number . What you ente r here

should match the work number attribute for entries on the

LDAP server (telephoneNumber, for example). This helps

ensure that the phone displays LDAP entries in the same

format as the Local Directory. Mobile number attribute Sets the attribute for the mobile number. What you enter

here should match the mobile number attribute for entries

on the LDAP server (mobile, for example). This helps

ensure that the phone displays LDAP entries in the same

format as the Local Directory. Other number attribute Sets the attribute for the other numb e r. What you enter

here should match the other number attribute for e ntries on

the LDAP server (otherPhone, for example). This helps

ensure that the phone displays LDAP entries in the same

format as the Local Directory. Lookup for incoming

calls

Enables or disables LDAP incoming call lookup. If enabled,

the phone searches the LDAP directory for the incoming

call number. If the number is found, the phone uses the

LDAP entry for CID info. Lookup in dialing mode Enables or disables LDAP outgoing call lookup. If enabled,

numbers entered in pre-dial or live dial are matched

against LDAP entries. If a match is found, the LDAP entry

is displayed for dialing.

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VSP736 Administrator and Provisioning Manual

Broadsoft

The phone supports access to the Broadsoft Phonebook. Users can search for and call contacts that are hosted on the Broadsoft Phonebook. On the Broadsoft Phonebook Settings page, you must enter the path a nd cr ed ential s to en able the ph one to a ccess the Broadsoft Phonebook.

Broadsoft Phonebook Settings

Setting Description

Enable Broadsoft Phonebook

Display name Enter the display name for the Broadsoft Phonebook. This

Server base address Enter the Broadsoft Phonebook server domain or IP

Port Enter the Broadsoft Phonebook server port. Authentication name Enter the user name or authentication name for Broadsoft

Authentication password Enter the authentication password for Broadsoft

Directory type Select the directory type: Group, Group Common,

Enables or disables the phone's access to the Broadsoft

phonebook.

name appears on the Directory list on the VSP736 menu.

address.

Phonebook access.

Enterprise, Enterprise Common, Personal

Using the WebUI 100 Back to Contents

VTech ErisTerminal SIP Deskset VSP736, ErisTerminal VSP726, ErisTerminal VSP736, ErisTerminal VSP716A Administrator And Provisioning Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Preface 7 Back to Contents

Text Conventions

Audience

Related Documents

Introducing the VSP736 9 Back to Contents

About the VSP736 deskset

Quick Reference Guide

Programmable Feature Keys

Other possible programmable key settings

LED Behavior

Programmable Hard Keys

Network Requirements

VSP736 Configuration Methods

Adding a Custom Logo

Logo specifications

Uploading a custom logo

Customizing Soft Keys

Custom soft key configuration file settings

Using an SD card

Inserting and ejecting an SD card

Configuration Using the Phone Menus 26 Back to Contents

Viewing the Main Menu

Using the Status menu

Viewing Line status

Using the Admin Settings Menu

Using the Network Setting menu

Using the Line menu

Using the Provisioning menu

Using the Security menu

Using the Call Recording menu

Using the Edit password menu

Using the WebUI 45 Back to Contents

Using the Web User Interface (WebUI)

Status Page

System Status

System Pages

SIP Account Management

General Account Settings

Dial Plan

SIP Server Settings

Registration Settings

Outbound Proxy Settings

Backup Outbound Proxy Settings

Caller Identity Settings

Audio Settings

Quality of Service

Signaling Settings

Voice

Feature Access Codes Settings

Busy Lamp Field

Voicemail Settings

NAT Traversal

Music on Hold Settings

Network Conference Settings

Session Timer

Jitter Buffer

Keep Alive

Call Settings

General Call Settings

Do Not Disturb

Call Forward

Call Completion

Custom Ringer

User Preferences

General User Settings

Call Hold Reminder

Call Waiting

Programmable Feature Keys

Programmable Hard Keys

Speed Dial Keys

Speed Dial Keys

Ringer Settings

Paging Zones

Server Application

Action URI Syntax

Action URI