VTech ErisTerminal VSP600, ErisTerminal VSP601 Administrator And Provisioning Manual

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VSP600

ErisTerminal® SIP DECT Base Station and Cordless Handset VSP600 VSP601

Administrator and Provisioning Manual

Rev. 6 07/15

VSP600 Administrator and Provisioning Manual

ONTENT S

Preface ...................................................................................................... 6

Text Conventions....................................... ... .... ... ... ... .......................................... ... .... ... ... ..7

Audience.............................................................................................................................7

Related Documents............................................................................................................7

Introducing the VSP600........................................................................... 8

About the VSP600 base station..........................................................................................9

Quick Reference Guide ....................................................................................................10

Network Requirements.....................................................................................................12

VSP600 Configuration Methods .......................................................................................13

Configuration Using the Phone Menus................................................ 14

Viewing the Main Menu ....................................................................................................15

Using the Status menu.........................................................................................15

Viewing Line status..............................................................................................17

Using the Admin Settings Menu .......................................................................................18

Using the Network Setting menu.........................................................................19

Using the Provisioning menu...............................................................................22

Editing the handset PIN code..............................................................................23

Using the WebUI..................................................................................... 24

Using the Web User Interface (WebUI)......................................... ... ... ... .... ... ... ... ... .... ... ...25

Saving your settings ............................................................................................27

Status Page......................................................................................................................28

System Status..................... .... ... ... .......................................... .............................28

Handset Status................................ .......................................... .... ... ...................29

System Pages ................................. .......................................... .... ... ... ... .... ......................30

SIP Account Management............ ... .... ... ... ... .... ... ... ... ... .......................................30

General Account Settings ...................................... .... ... ... ... .... ... ... ... ... .... ... ...30

Dial Plan........................................................................................................32

SIP Server Settings................... .... ... ... .......................................... ... ... .... ... ...33

Registration Settings.....................................................................................33

Outbound Proxy Settings ..............................................................................33

Backup Outbound Proxy Settings .................................................................33

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VSP600 Administrator and Provisioning Manual

Audio Settings...............................................................................................34

Quality of Service................................................ ..........................................34

Signaling Settings .........................................................................................35

Feature Access Codes Settings....................................................................35

Voicemail Settings.........................................................................................36

NAT Traversal ...............................................................................................37

Music on Hold Settings .................................................................................38

Network Conference Settings .......................................................................38

Session Timer.................. ... ... ... .... ... ... ... .... ... ... .......................................... ...38

Call Settings.........................................................................................................39

General Call Settings.................... ... ... ... .... ... ... ... ..........................................39

Do Not Disturb...............................................................................................39

Call Forward..................................................................................................40

User Preferences.................................................................................................41

General User Settings................... ... ... ... .......................................... ... .... ... ...41

Signaling Settings................................................................................................42

Voice .............................................................................................................42

NAT Traversal ...............................................................................................42

Handset Settings .... ... ... ... .......................................... ... .... ... ... ... ..........................43

Account Assignments....................................................................................43

Handset Name ............. .... ... ... ... .... ... ... ... .......................................... ... .... ... ...44

Network Pages .................................................................................................................45

Basic Network Settings........................................................................................45

Basic Network Settings .................................................................................45

Advanced Network Settings.................................................................................46

VLAN.............................................................................................................46

LLDP-MED....................................................................................................47

802.1x ...........................................................................................................47

Contacts Pages ................................................................................................................48

Base Directory.....................................................................................................48

Create Base Directory Entry ............................................................... ..........50

Directory Import/Export .......... ... .... ... ... .......................................... ... ... .... ... ...50

Blacklist.........................................................................................................51

Create Blacklist Entry....................................................................................52

Blacklist Import/Export ..................................................................................53

Servicing Pages................................................................................................................54

Reboot.................................................................................................................54

Time and Date.....................................................................................................54

Time and Date Format ..................................................................................55

Network Time Settings..................................................................................55

Time Zone and Daylight Savings Settings ....................................................55

Manual Time Settings....................................................................................56

Firmware Upgrade...............................................................................................57

Firmware Server Settings..............................................................................57

Manual Firmware Update and Upload ..........................................................58

Updating the Handset ...................................................................................58

Provisioning.........................................................................................................60

Provisioning Settings.....................................................................................61

Plug-and-Play Settings..................................................................................61

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VSP600 Administrator and Provisioning Manual

DHCP Settings..............................................................................................62

Resynchronization.........................................................................................63

Import Configuration......................................................................................63

Export Configuration ........................................ ... ... .... ... ... ... .... ... ... ... .............64

Reset Configuration ......................................................................................64

Security................................................................................................................65

Administrator Password ................................................................................65

User Password..............................................................................................65

Web Server ............... ... .... ... .......................................... ... ... ..........................66

Certificates...........................................................................................................66

System Logs.............................................. ... .... ......................................... .... ... ...67

Syslog Settings .............................................................................................67

Network Trace...............................................................................................68

Download Log...............................................................................................68

Provisioning Using Configuration Files............................................... 69

The Provisioning Process.................................................................................................70

Resynchronization: configuration file checking.................................... ... ... .... ... ...71

VSP600 restart ....................................................................................................71

Configuration File Types...................................................................................................72

Data Files...................................... ... .... ... .......................................... ... ... ..........................73

Configuration File Tips and Security.................................................................................74

Guidelines for the MAC-Specific configuration file...............................................74

Securing configuration files with AES encryption ................................................75

Configuration File Parameter Guide..................................................... 77

"sip_account" Module: SIP Account Settings ...................................................................78

General configuration file settings ....... ... ... ... .... ... ... ... ... .... ... ... ... .... ... ...................78

MAC-specific configuration file settings...............................................................86

"hs_settings" Module: Handset Settings...........................................................................88

"network" Module: Network Settings.................... ... ... .... ... .......................................... ... ...89

General configuration file settings ....... ... ... ... .... ... ... ... ... .... ... ... ... .... ... ...................89

MAC-specific configuration file settings...............................................................90

"provisioning" Module: Provisioning Settings.................... ... ... ..........................................93

"time_date" Module: Time and Date Settings...................................................................96

"log" Module: Log Settings................................ ... ... ... .... ... ... ... ... .....................................100

"remoteDir" Module: Remote Directory Settings.............................................................101

"web" Module: Web Settings ......................................................................................... .105

"user_pref" Module: User Preference Settings...............................................................106

"call_settings" Module: Call Settings ..............................................................................107

"file" Module: Imported File Settings...............................................................................109

General configuration file settings ....... ... ... ... .... ... ... ... ... .... ... ... ... .... ... .................109

MAC-specific configuration file settings.............................................................110

"tone" Module: Tone Definition Settings.......................................................................... 111

"profile" Module: Password Settings...............................................................................114

General configuration file settings ....... ... ... ... .... ... ... ... ... .... ... ... ... .... ... .................114

MAC-specific configuration file settings.............................................................114

Troubleshooting................................................................................... 115

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VSP600 Administrator and Provisioning Manual

Common Troubleshooting Procedures...........................................................................115

Appendixes........................................................................................... 117

Appendix A: Specifications........................................ .... ... ... ... ... .... ... ... ........................... 117

Appendix B: Maintenance....... ... ... ... .... ... ... ... .... ... .......................................... ... ... ... .... ... . 118

Appendix C: GPL License Information ...........................................................................119

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REFACE

Congratulations on your purchase of this VTech product. Please thoroughly read this manual for all the feature operations and troubleshooting information necessary to install and operate your new VTech product. You can also visit our website at

businessphones.vtech.com or call 1 (888) 370-2006.

VSP600 Administrator and Provisioning Manual

This administrator and provisioning manual contains detailed instructions for installing and configuring your VSP600 SIP DECT base station with software version 1.0.5 or newer . See

“Using the Status menu” on page 15 for instructions on checking the software version on

the VSP600. Please read this manual before installing the product. Please print this page and record the following information regarding your product: Model number: VSP600 Type: Small to medium business SIP-endpoint base station Serial number: _______________________________ Purchase date: _______________________________ Place of purchase: ____________________________ Both the model and serial numbers of your VTech product can be found on the bottom of

the console. Save your sales receipt and original packaging in case it is necessary to return your

telephone for warranty service.

Preface 6 Back to Contents

VSP600 Administrator and Provisioning Manual

CallFwd

Notes provide important information about a feature or procedure.

A caution means that loss of data or unintended circumstances may result.

Text Conventions

Table 1 lists text formats and describes how they are used in this guide.

Table 1. Description of Text Conventions

T ext Format Description

Screen Identifies text that appears on a device screen or a

WebUI page in a title, menu, or prompt.

HARD KEY or DIAL-PAD KEY Identifies a hard key, including the dial-pad keys.

Identifies a soft key.

Example of a Note.

Example of a Caution.

Audience

This guide is written for installers and system administrators. It assumes that you are familiar with networks and VoIP, both in theory and in practice. This guide also assumes that you have ordered your IP PBX equipment or service and selected which PBX features you want to implement. This guide references specific IP PBX equipment or services only for features or settings that have been designed for a specific service. Please consult your equipment supplier or service provider for recommended switches, routers, and firewall and NAT traversal settings, and so on.

As the VSP600 SIP DECT base station becomes certified for IP PBX equipment or services, VT ech may publish interop guides for those specific services. The interop guides will recommend second-party devices and settings, along with VSP600-specific configurations for optimal performance with those services. For the latest updates, visit our website at businessphones.vtech.com.

Directory

Message

BACK OK

Admin settings

Password:

To access the Admin Settings menu:

1. When the VSP601 is idle, press MENU/SELECT.  The Main Menu appears.

VSP600 Administrator and Provisioning Manual

2. Press

3. Use the dial pad to enter the admin password, and then pres s . The default

The Admin settings are listed in Table 4.

Table 4. Admin setting summary

Setting Options

Network setting DHCP (Enable, Disable)

 or  to highlight Admin settings, and then press MENU/SELECT.

password is 1592.

Set static IP VLAN ID Secure Browsing Others

Provisioning Server string

Edit PIN code Edit PIN Firmware update Select Firmware update to have the handset check

Configuration Using the Phone Menus 18 Back to Contents

whether a firmware update is available at the base station.

VSP600 Administrator and Provisioning Manual

BACK ENTER

Secure browsing

Network setting

VLAN ID

Set static IP

DHCP

BACK OK

DHCP

Enabled

DHCP:

Using the Network Setting menu

Use the Network setting menu to configure network-related settings for the VSP600. For more information about these settings, see “Basic Network Settings” on page 45 and

“Advanced Network Settings” on page 46.

To use the Network setting menu:

1. From the Admin Settings menu, press then press MENU/SELECT. The Network setting menu appears.

2. Press

To enable or disable DHCP:

 or  to highlight the desired option, and then press MENU/SELECT:

 DHCP  Set static IP  VLAN ID  Secure browsing  Others (DNS and NTP servers).

 or  to highlight Network setting, and

1. From the Network setting menu, press MENU/SELECT.

The DHCP screen appears.

2. Press MENU/SELECT to select Enabled or Disabled, and then press .

DHCP is enabled by default, which means the VSP600 will get its IP address from the network. When DHCP is disabled, you must enter a static IP address for the VSP600.

Configuration Using the Phone Menus 19 Back to Contents

 or  to highlight DHCP, and then press

You must be familiar with TCP/IP principles and protocols to configure static IP

BACK OK

0.0.0.0

Set static IP

Subnet Mask:

0.0.0.0

IP Address:

BACK ENTER

VLAN ID

Port:

Disabled

VLAN:

BACKSP

SAVE

settings.

To set static IP for the VSP600:

VSP600 Administrator and Provisioning Manual

1. From the Network setting menu, press press MENU/SELECT.

If DHCP is disabled, the Set static IP menu appears. If DHCP is enabled, an error message appears briefly before returning you to the Network setting menu.

2. On the Set static IP menu, enter the static IP address. Use the dial pad to enter characters. To add a period, press the * key.

3. Press

4. Press

5. Press .

To set the VLAN ID for the VSP600:

 and enter the Subnet Mask. Use the dial pad to enter characters.  and enter the Gateway. Use the dial pad to enter characters.

 or  to highlight Set static IP, and then

1. From the Network setting menu, press press MENU/SELECT.

2. On the VLAN ID menu, press MENU/SELECT to enable or disable the WAN VLan.

3. Press

4. Press .

Configuration Using the Phone Menus 20 Back to Contents

 and enter the WAN port number. Use the dial pad and the soft key

to enter characters. The valid range is 0 to 4095.

 or  to highlight VLAN ID, and then

To turn on secure browsing:

BACK ENTER

Secure browsing

Disabled

HTTPs:

ENTER

10.88.162.10

Others

DNS2:

10.88.162.31

DNS1:

ENTER

VSP600 Administrator and Provisioning Manual

1. From the Network setting menu, press then press MENU/SELECT.

2. On the Secure browsing menu, press MENU/SELECT to enable or disable HTTPS.

3. Press to save the setting.

To set other settings (DNS and NTP):

1. From the Network setting menu, press SELECT.

If DHCP is disabled, the Others menu appears. If DHCP is enabled, an error message appears briefly before returning you to the Network setting menu.

 or  to highlight Secure browsing, and

 or  to highlight Others, and then press

2. Enter the IP address for the primary DNS server . Use the dial p ad to enter chara cters. To add a period, press the * key.

3. Press

4. Press

5. Press .

Configuration Using the Phone Menus 21 Back to Contents

 and enter the IP address for the secondary DNS server. The VSP600 uses

this server if the primary server does not respond.

 and enter the IP address for the NTP server . If the VSP600 does not use an

NTP server, you must manually enter the time and date settings.

VSP600 Administrator and Provisioning Manual

BACK ENTER

Provisioning

Server string:

Abc

BACKSP

Using the Provisioning menu

Use the Provisioning menu to manually configure auto-provisioning settings. For more information about auto-provisioning, see “Provisioning” on page 60 and “Provisioning

Using Configuration Files” on page 69.

On the Provisioning menu you can configure:

 Server string—the URL of the provisioning server . The URL can include a complete

path to the configuration file.

 Login ID—the username the VSP600 will use to access the provisioning server.  Login PW—the password the VSP600 will use to access the provisioning server.

To use the Provisioning menu:

1. From the Admin Settings menu, press SELECT. The Provisioning menu appears.

2. Enter the server URL using the dial pad keys:

 —deletes a character  Press 1, 0 and # to enter symbols. The pe riod and “@” symbols are available under

the 0 key.

The format of the URL must be RFC 1738 compliant, as follows: "<schema>://<user>:<password>@<host>:<port>/<url-path>"

"<user>:<password>@" may be empty. "<port>" can be omitted if you do not need to specify the port number.

 to highlight Provisioning, and then press

3. Press

4. Press

5. Press .

 to move to the next line and enter the Login ID for access to the pro visioning

server if it is not part of the server string.

 to move to the next line and enter the Login password.

Configuration Using the Phone Menus 22 Back to Contents

VSP600 Administrator and Provisioning Manual

BACK ENTER

Edit PIN code

Edit PIN:

Editing the handset PIN code

The PIN code is a four-digit code that you use to access the Admin settings menu and to deregister the handset from the base. The default PIN is 1592. Changing the PIN on the handset will change the PIN for all registered handsets.

To edit the PIN code:

1. From the Admin Settings menu, press SELECT.

The Edit PIN code screen appears.

2. Enter the new PIN using the dial pad keys.

3. Press .

 to highlight Edit PIN code, and then press

Configuration Using the Phone Menus 23 Back to Contents

SING THE

VSP600 Administrator and Provisioning Manual

C HAPTER 3

The WebUI allows you to configure all aspect s of VSP600 base station operation, inclu ding account settings, programmable keys, network settings, contact lists, and provisioning settings. The WebUI is embedded in the VSP600 opera ting system. When you access the WebUI, you are accessing it on the device, not on the Internet.

This chapter describes how to access the WebUI and configure VSP600 settings. This chapter covers:

 “Using the Web User Interface (WebUI)” on page 25  “Status Page” on page 28  “System Pages” on page 30  “Network Pages” on page 45  “Contacts Pages” on page 48  “Servicing Pages” on page 54.

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VSP600 Administrator and Provisioning Manual

Using the Web User Interface (WebUI)

The Web User Interface (WebUI) resides on the VSP600 base station. You can access it using an Internet browser. Af ter you log in to the WebUI, you can configure the VSP600 on the following pages:

 System

 SIP Account Management  Call settings  User Preferences  Signaling Settings  Handset Settings

 Network

 Basic Network Settings  Advanced Network Settings

 Contacts

 Base Directory  Blacklist

 Servicing

 Reboot  Time and Date  Firmware Upgrade  Provisioning  Security  Certificates  System Logs

The WebUI also has a System Status page, where you can view network status and general information about the VSP600 and handsets. The information on this page matches the Status menu available on the VSP601 handset.

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VSP600 Administrator and Provisioning Manual

ENTER

BACK OK

Enabled

Network

DHCP:

10.88.51.133

IP Address:

To access the WebUI:

1. Ensure that your computer is connected to the same network as the VSP600.

2. Find the IP address of the VSP600: a. On a handset, press . b. Press  to highlight Status, and then press . c. With Network highlighted, press .

The Network status screen appears.

d. On the Network status screen, note the IP Address.

3. On your computer, ope n an Internet browser . (Depending on your browser , some of the pages presented here may look different and have different controls. Ensure that you are running the latest update of your preferred browser.)

4. Type the VSP600 IP address in the browser address bar and press ENTER on your computer keyboard. The browser displays a window asking for your user name and password.

5. For the user name, enter admin. For the password, enter the default password, admin. You can change the password later on the WebUI Security page, available under Servicing.

6. Click OK. The WebUI appears.

Click topics from the navigation bar along the top of the WebUI, and then click the links along the left to view individual pages. For your security, the WebUI times out after 10 minutes, so if it is idle for that time, you must log in again.

The remaining procedures in this section assume that you are already logged into the WebUI.

The settings tables in this section contain settings that appear in the WebUI and their equivalent settings in the configuration file template. You can use the configuration file template to create custom configuration files. Configuration files can be hosted on a provisioning server and us ed for aut om a tica lly con fig ur ing phones. For more information, see “Provisioning Using Configuration Files” on

page 69.

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VSP600 Administrator and Provisioning Manual

Saving your settings

Most WebUI configuration pages have a button. Click to save changes you have made on the page. During a configuration session, click before you move on to the next WebUI page.

Using the WebUI 27 Back to Contents

Status Page

On the Status pages, you can view network status a nd general informatio n about the base station and handsets. Some of the informa tion on the S t atus p ages is also available o n the Status menu available on the handset.

System Status

The System Status page shows:

VSP600 Administrator and Provisioning Manual

 General information about your device, including model, MAC address, and

software version

 Account Status information about your SIP account registration  Network information regarding your device’s network address and network

connection

Using the WebUI 28 Back to Contents

VSP600 Administrator and Provisioning Manual

Handset Status

The handset status page shows the name and registration status of cordless handsets. The page lists the maximum of six handsets, even if fewer handset s are registered . If you have not given the handsets unique names, the default name of “HANDSET” appears.

Using the WebUI 29 Back to Contents

System Pages

SIP Account Management

On the SIP Account Management pages, you can configure each account you have ordered from your service provider.

The SIP Account settings are also available as parameters in the configuration file. See

“"sip_account" Module: SIP Account Settings” on page 78.

VSP600 Administrator and Provisioning Manual

General Account Settings

Click the link for each setting to see the matching configuration file parameter in

“Configuration File Parameter Guide” on page 77. Default values and ranges are listed

there.

Setting Description

Enable Account Enable or disable the SIP account. Select to enable. Account Label Enter the name that will appear on the VSP601 display

when account x is selected. The Account Label identifies the SIP account throughout the W ebUI and on the handset Dialing Line menu.

Display Name

User identifier Enter the User identifier supplied by your service provider.

Enter the Display Name. The Display Name is the text portion of the caller ID that is displayed for outgoing calls using account x.

The User ID, also known as the Account ID, is a SIP URI field used for SIP registration.

Note

: Do not enter the host name (e.g. "@sipservice.com").

The WebUI automatically adds the default host name.

Using the WebUI 30 Back to Contents

VSP600 Administrator and Provisioning Manual

Setting Description

Authentication name If authentication is enabled on the server, enter the

authentication name (or authentication ID) for authentication with the server.

Authentication password If authentication is enabled on the server, enter the

authentication password for authentication with the server.

Dial Plan Enter the dial plan, with dialing strings separated by a |

symbol. See “Dial Plan” on page 32.

Inter Digit Timeout (secs) Sets how long the VSP601 waits after any "P" (pause) in

the dial string or in the dial plan.

Maximum Number of Calls

Select the maximum number of concurrent active calls allowed for that account.

Feature Synchronization Enables the VSP600 to synchronize with Broadworks

Application Server. Changes to features such as DND, Call Forward All, Call Forward No Answer, and Call Forward Busy on the server side will also update the settings on the VSP601 menu and WebUI. Similarly, changes made using the VSP601 or WebUI will update the settings on the server.

DTMF method Select the default DTMF transmission method. You may

need to adjust this if call quality problems are triggering unwanted DTMF tones or you have problems sending DTMF tones in general.

Unregister after reboot Enables the phone to unregister the account(s) after

rebooting-before the account(s) register again as the phone starts up. If other phones that share the same account(s) unregister unexpectedly in tandem with the rebooting VSP600, disable this setting.

Using the WebUI 31 Back to Contents

VSP600 Administrator and Provisioning Manual

Dial Plan

The dial plan consists of a series of dialing rules, or strings, that determine whether what the user has dialed is valid and when the VSP601 should dial the number.

Dialing rules must consist of the elements defined in the table below.

Element Description

x Any dial pad key from 0 to 9, including # and *. [0-9]

Any two numbers separated by a hyphen, where the second number is

greater than the first. All numbers within the range or valid, excluding # and *. x+ An unlimited series of digits. , This represents the playing of a se condary dial ton e after the user ente rs the

digit(s) specified or dials an external call prefix before the comma. For

instance, "9,xxxxxxx" means the secondary dial tone is played after the user

dials 9 until any new digit is entered. "9,3xxxxxx" means only when the digit

3 is hit would the secondary dial tone stop playing. PX This represents a pause of a defined time; X is the pause duration in

seconds. For instance, "P3" would represent pause duration of 3 seconds.

When "P" only is used, the pause time is the same as the Inter Digit Timeout

(see “SIP Account Management” on page 30). (0:9) This is a substitution rule where the first number is replaced by the second.

For example, "(4:723)xxxx" would replace "46789" with "723-6789". If the

substituted number (the first number) is empty, the second number is added

to the number dialed. For example, in "(:1)xxxxxxxxxx", the digit 1 is

appended to any 10-digit number dialed. | This separator is used to indicate the start of a new pattern. Can be used to

add multiple dialing rules to one pattern edit box.

A sample dial plan appears below.

Using the WebUI 32 Back to Contents

SIP Server Settings

Setting Description

VSP600 Administrator and Provisioning Manual

Server address Enter the IP address or domain name for the SIP server. Server port Enter the port number that the SIP server will use.

Registration Settings

Setting Description

Server address Enter the IP address or domain name for the registrar

server. Server port Enter the port number that the registrar server will use. Expiration Enter the desired registration expiry time in seconds. Registration Freq (secs) Enter the desired registration retry frequency in seconds. If

registration using the Primary Outbound Proxy fails, the

Registration Freq setting determine s th e nu m ber of

seconds before a registration attempt is made using the

Backup Outbound Proxy.

Outbound Proxy Settings

Setting Description

Server address Enter the IP address or domain name for the proxy server. Server port Enter the port number that the proxy server will use.

Backup Outbound Proxy Settings

Setting Description

Server address Enter the IP address or domain name for the backup proxy server.

Using the WebUI 33 Back to Contents

VSP600 Administrator and Provisioning Manual

Setting Description

Server port Enter the port number that the backup proxy server will use.

Audio Settings

Setting Description

Codec priority 1 Select the codec to be used first du rin g a call. Codec priority 2 Select the codec to be used second during a call if the

previous codec fails. Codec priority 3 Select the codec to be used third during a call if the

previous codec fails. Codec priority 4 Select the codec to be used fourth during a call if the

previous codec fails. Codec priority 5 Select the codec to be used fifth during a call if the previous

codec fails. Enable voice encryption

Select to enable secure RTP for voice packets. (SRTP)

Enable G.729 Annex B When G.729a/b is enabled, select to enable G.729

Annex B, with voice activity detection (VAD) and

bandwidth-conserving silence suppression.

Quality of Service

Setting Description

DSCP (voice) Enter the Differentiated Services Code Point (DSCP) value

DSCP (signalling) Enter the Differentiated Services Code Point (DSCP) value

Using the WebUI 34 Back to Contents

from the Quality of Service setting on your router or switch.

VSP600 Administrator and Provisioning Manual

Signaling Settings

Setting Description

Local SIP port Enter the local SIP port. Transport Select the SIP transport protocol:

 TCP (Transmission Control Protocol) is the most

reliable protocol and includes error checking and delivery validation.

 UDP (User Datagram Protocol) is generally less prone

to latency, but SIP data may be subject to network congestion.



TLS (Transport Layer Security)—the VSP600 supports secured SIP signalling via TLS. Optional server authentication is supported via user-uploaded certificates. TLS certificates are uploaded using the configuration file. See

Settings” on page 109

provider.

“"file" Module: Imported File

and consult your service

Feature Access Codes Settings

If your IP PBX service provider uses feature access codes, then enter the applicable codes here.

Setting Description

Voicemail Enter the voicemail acce ss code. The code is dialed when

DND ON Enter the Do Not Disturb ON access code. DND OFF Enter the Do Not Disturb OFF access code. Call Forward All ON Enter the Call Forward All ON access code.

Using the WebUI 35 Back to Contents

the user selects a line from the Message menu.

VSP600 Administrator and Provisioning Manual

Setting Description

Call Forward All OFF Enter the Call Forward All OFF access code. Call Forward No Answer ONEnter the Call Forward No Answer ON access code.

Call Forward No Answer

Enter the Call Forward No Answer OFF access code. OFF

Call Forward Busy ON

Enter the Call Forward Busy ON access code. Call Forward Busy OFF Enter the Call Forward Busy OFF access code. Anonymous Call Reject ONEnter the Anonymous Call Reject ON access code.

Anonymous Call Reject

Enter the Anonymous Call Reject OFF access code. OFF

Anonymous Call ON Enter the Anonymous Call ON access code. Anonymous Call OFF Enter the Anonymous Call OFF access code.

Voicemail Settings

Setting Description

Enable MWI Subscription

Mailbox ID Enter the URI for the mailbox ID. The phone uses this URI

MWI subscription expiration

Using the WebUI 36 Back to Contents

When enabled, the account subscribes to the "message

summary" event package. The account may use the User

ID or the service provider's "Mailbox ID".

for the MWI subscription. If left blank, the User ID is used

for the MWI subscription.

Enter the MWI subscription expiry time (in seconds) for

account x.

VSP600 Administrator and Provisioning Manual

Setting Description

Ignore unsolicited MWI When selected, unsolicited MWI notifications—notifications

in addition to, or instead of SUBSCRIBE and NOTIFY

methods—are ignored for account x. If the VSP600

receives unsolicited MWI notifications, the Message

Waiting LED will not light to indicate new messages.

Disable this setting if:

 MWI service does not involve a subscription to a

voicemail server. That is, the server supports unsolicited MWI notifications.

 you want the Message Waiting LED to indicate new

messages when the VSP600 receives unsolicited MWI notifications.

NAT Traversal

Setting Description

Enable STUN

Enables or disables STUN (Simple Traver sal of UDP through

NATs) for account x. The Enable STUN setting allows the

VSP600 to identify its publicly addressable information

behind a NAT via communicating with a STUN server. Server address Enter the STUN server IP address or domain name. Server port Enter the STUN server port. Enable UDP Keep-Alive Enables or disables UDP keep-alives. Keep-alive packets

are used to maintain connections established through NAT. Keep-alive interval (secs) Enter the interval (in seconds) for sending UDP keep-alives.

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VSP600 Administrator and Provisioning Manual

Music on Hold Settings

Setting Description

Enable Local MoH Enables or disables a hold-reminder tone that the user

hears when a far-end caller puts the call on hold.

Network Conference Settings

Setting Description

Enable Network Conference

Conference URI Enter the URI for the network bridge for conference

Enables or disables network conferencing for account x.

handling on account x.

Session Timer

Setting Description

Enable Session Timer Enables or disables the SIP session timer. The session

timer allows a periodic refreshing of a SIP session using

the RE-INVITE message. Minimum value (secs) Sets the session timer minimum value (in seconds) for

account x. Maximum value (secs) Sets the session timer maximum value (in seconds) for

account x.

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VSP600 Administrator and Provisioning Manual

Call Settings

You can configure call settings for each account. Call Settings include Do Not Disturb and Call Forward settings.

The call settings are also available as parameters in the configuration file. See

“"call_settings" Module: Call Settings” on page 107.

General Call Settings

Setting Description

Anonymous Call Reject Enables or disables rejecting calls indicated as

"Anonymous." Enable Anonymous Call Enables or disables outgoing anonymous calls. When

enabled, the caller name and number are indicated as

"Anonymous."

Do Not Disturb

Setting Description

Enable DND Turns Do Not Disturb on or off. Incoming calls When set to Show, the phone displays incoming call

information while Do Not Disturb is on. When set to Reject,

the phone rejects incoming calls without alerting the user.

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Call Forward

Setting Description

VSP600 Administrator and Provisioning Manual

Enable Call Forward Always

Enables or disables call forwarding for all calls on that line.

Select to enable. Target Number Enter a number to which all calls will be forwarded. Enable Call Forward

Busy

Enables or disables forwarding incoming calls to the target

number if the number of active calls has reached the

maximum number of calls configured for account x. Target Number Enter a number to which calls will be forwarded when Call

Forward Busy is enabled. Enable Call Forward No

Answer

Enables or disables call forwarding for unanswered calls

on that line. Target Number Enter a number to which unanswered calls will be

forwarded. Delay Select the number of rings before unanswered calls are

forwarded.

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VSP600 Administrator and Provisioning Manual

User Preferences

On the User Preferences page, you can set the language tha t appears on the W ebUI. The User Preferences page is also available to phone users when they log on to the Web UI.

The user preference settings are also available as p arameters in the configuration file. See

“"user_pref" Module: User Preference Settings” on page 106.

General User Settings

Click the link for each setting to see the matching configuration file parameter in

“Configuration File Parameter Guide” on page 77. Default values and ranges are listed

there.

Setting Description

WebUI Language Sets the language that appears on the WebUI. Other

languages will be added in a future release.

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VSP600 Administrator and Provisioning Manual

Signaling Settings

The signalling settings are also available as parameters in the configuration file. See

“"network" Module: Network Settings” on page 89.

After entering information on this page, click to save it.

Voice

Click the link for each setting to see the matching configuration file parameter in “"network"

Module: Network Settings” on page 89. Default values and ranges are listed there.

Setting Description

Min Local RTP port

Max Local RTP port Enter the upper limit of the RTP port range.

Enter the lower limit of the Real-time Transport Protocol (R TP)

port range. RTP ports specify the minimum and maximum port

values that the phone will use for RTP packets.

NAT Traversal

The NAT Traversal settings are communicated to the VoIP server so that the VSP600 is reachable when connected to the Internet behind NAT.

Setting Description

Enable IP Masquerading Select to enable NAT traversal and IP masq ue r ad ing . Public IP address Enter the external IP address of your router. This setting

identifies the router's public address to the VoIP server. Public SIP port Enter the router port number being used for SIP. This

Min Public RTP port Enter the lower limit of the public RTP port range.

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setting identifies the router's port to the VoIP server.

VSP600 Administrator and Provisioning Manual

Setting Description

Max Public RTP port Enter the upper limit of the RTP port range.

Handset Settings

The Handset Settings allow you to configure account assignments and names for the cordless handsets that are registered to the base station. For more information on registering cordless handsets, see the VSP600/VSP601 User Guide.

The network settings are also available as parameters in the configuration file. See

“"hs_settings" Module: Handset Settings” on page 88.

Account Assignments

The Account Assignments t able lists the maximum of six h andsets, even if there a fewer handsets registered. The r egistration status of currently registered handsets does not affect what is listed on this table.

The table always displays the maximum six accounts, even if there are fewer SIP accounts enabled.

If you have not entered any unique handset names yet, then the default name of "HANDSET" appears.

On the Account Assignments table, you can select which accounts will be available for both incoming and outgoing calls on each handset.

The handset will first attempt to use the account you select under Default when going off-hook.

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VSP600 Administrator and Provisioning Manual

Handset Name

On the Handset Name page, you can enter a name for each Handset. The Handset Name will be used throughout the WebUI and will appear on the handset Idle screen.

The Handset Name is limited to a maximum of 11 characters. The default name is "HANDSET". Blank name fields are not allowed. If you click

when any fields are empty, an error message appears.

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Network Pages

You can set up the VSP600 for your network configuration on the Network pages. Your service provider may require you to configure your network to be compatible with its service, and the VSP600 settings must match the network settings.

The network settings are also available as parameters in the configuration file. See

“"network" Module: Network Settings” on page 89.

After entering information on this page, click to save it.

Basic Network Settings

VSP600 Administrator and Provisioning Manual

If you disable DHCP on this page, you must configure static IP settings for the VSP600. You must be familiar with TCP/IP principles and protocols to configure static IP settings.

Basic Network Settings

Click the link for each setting to see the matching configuration file parameter in “"network"

Module: Network Settings” on page 89. Default values and ranges are listed there.

Setting Description

Enable DHCP DHCP is selected (enabled) by default, which means the

VSP600 will get its IP address, Subnet Mask, Gateway, and DNS Server(s) from the network. When DHCP is disabled, you must enter a static IP address for the VSP600, as well as addresses for the Subnet Mask, Gateway, and DNS

Server(s). IP Address Subnet Mask Enter the subnet mask. Gateway Enter the address of the default gateway (in this case, your

Primary DNS If DHCP is disabled or you don't wish to use the Secondary DNS

If DHCP is disabled, enter a st a tic IP add re ss for th e V SP600.

router).

DHCP-assigned DNS server (or one specified by your

service provider), enter addresses for the primary and

secondary DNS servers.

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VSP600 Administrator and Provisioning Manual

Advanced Network Settings

VLAN

You can organize your network and optimize VoIP performance by creating a virtual LAN for phones and related devices.

Click the link for each setting to see the matching configuration file parameter in “"network"

Module: Network Settings” on page 89. Default values and ranges are listed there.

Setting Description

Enable LAN Port VLAN Enable if the phone is part of a VLAN on your network.

Select to enable. VID Enter the VLAN ID (vlan 5, for example). Priority Select the VLAN priority that matches the Quality of

Service (QOS) settings that you have set for that VLAN ID.

Outbound SIP packets will be marked and sent according

to their priority. 7 is the highest priority.

Note: Configuring QOS settings for your router or switch is

a subject outside the scope of this document. VID Enter the PC Port VLAN ID (vlan 5, for example). Priority Select the VLAN priority that matches the Quality of

Service (QOS) settings that you have set for that VLAN ID.

Outbound SIP packets will be marked and sent according

to their priority. 7 is the highest priority.

Note: Configuring QOS settings for your router or switch is

a subject outside the scope of this document.

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VSP600 Administrator and Provisioning Manual

LLDP-MED

Setting Description

Enable LLDP-MED Enables or disables Link Layer Discovery Protocol for

Media Endpoint Devices (LLDP-MED). LLDP-MED is a

standards-based discovery protocol supported on some

network switches. It is required for auto-configuration with

VLAN settings. Packet Interval (secs) Sets the LLDP-MED packet interval (in seconds).

802.1x

Setting Description

Enable 802.1x Enables or disables the 802.1x authentication protocol.

This protocol allows the phone to attach itself to network

equipment that requires device authentication via 802.1x. Identity Enter the 802.1x EAPOL identity. MD5 Password Enter the 802.1x EAPOL MD5 password.

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Contacts Pages

Base Directory

On the Base Directory page, you can manage directory entries that will be available on all handsets. You can sort, edit, delete, and add contact information for up to 200 entries. In order to back up your contacts or imp ort another loca l directory file, the pa ge also enables you to export and import the base directory.

The Base Directory lists entries on up to 10 pages, with 20 entries per page. Click ,

, , or a page number to view the desired page of entries.

Each handset also has its own directory. You can add entries to the handset directory using the handset. For more information, see the VSP600/VSP601 User Guide.

VSP600 Administrator and Provisioning Manual

Table 5 describes the buttons available on the Base Directory page.

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T able 5. Base Directory commands

Click To...

Sort the list by last name.

Edit information for an entry

View the next page of entries.

View the last page of entries.

View the first page of entries.

Delete selected entries from the directory. Click Select All to select every entry on the page you are viewing.

Add a new directory entry.

Delete all Directory entries.

VSP600 Administrator and Provisioning Manual

Import a directory file.

Export the directory.

To add a new directory entr y:

1. Click . The Create Base Directory Entry page appears.

2. Enter the required information as described in the following table.

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VSP600 Administrator and Provisioning Manual

Create Base Directory Entry

Setting Description Range Default

First Name Enter the appropriate names in Last Name

these fields. The maximum length of the first name and last name fields is 15 characters.

n/a Blank

Ringer Tone Sets a unique ringer tone for calls

from this directory entry.

Account Sets the account used when you

dial this directory entry.

Work Number

Enter the appropriate names and numbers in these fields.

Home Number

Auto, Tone 1-10 Tone 1

Default Account, Account 1-6

n/a BlankMobile Number

Default Account

Directory Import/Export

The best way to create a directory file for import is to first export the directory from the phone. After exporting the file, open it in an .xml editor and add or modify entries.

Importing a directory file adds the imported directory entries to existing entries. Therefore, it is possible to have duplicate entries after importing a directory file. If you are importing a "complete" directory file with the aim of replacing the entire current directory, use Select All and to clear the directory before importing the file.

Using the configuration file, you can set whether an imported directory file adds to existing entries or replaces existing entries. See “"file" Module: Imported File

Settings” on page 109.

Directory files are .xml files that have the following tags:

Local Directory WebUI field Directory file XML tag

First Name <DIR_ENTRY_NAME_FIRST> Last Name <DIR_ENTRY_NAME_LAST> Work Number <DIR_ENTRY_NUMBER_WORK> Mobile Number <DIR_ENTRY_NUMBER_MOBILE> Home Number <DIR_ENTRY_NUMBER_HOME> Account <DIR_ENTRY_LINE_NUMBER> Call Block (not on WebUI) <DIR_ENTRY_BLOCK> Ringer Tone <DIR_ENTRY_RINGER>

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VSP600 Administrator and Provisioning Manual

Blacklist

On the Blacklist page, you can manage local blacklist entries. The VSP600 rejects calls from numbers that match blacklist entries. You can sort, edit, delete, and add up to 200 blacklist entries. In order to back up your blacklist entries or import another local blacklist file, the page also enables you to export and import the blacklist.

The blacklist lists entries on up to 10 pages, with 20 entries per page. Click ,

, , or a page number to view the desired page of entries.

You can also use the VSP601 menu to manage blacklist entries. For more information, see the VSP600 User Guide.

Table 6 describes the buttons available on the Blacklist page.

Table 6. Blacklist commands

Click To...

Sort the list by last name.

Edit information for an entry

View the next page of entries.

View the last page of entries.

View the first page of entries.

Delete selected entries. Click Select All to select every entry on the page you are viewing.

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Table 6. Blacklist commands

Click To...

Add a new entry.

Delete all entries.

Import a blacklist file.

Export the blacklist.

To add a new blacklist entry:

1. Click . The Create Blacklist Entry page appears.

VSP600 Administrator and Provisioning Manual

2. Enter the required information as described in the following table.

Create Blacklist Entry

Setting Description Range Default

First Name Enter the appropriate names in Last Name

of the first name and last name fields is 15 characters.

Account Sets the account used when you

dial this directory entry.

Work Number

Enter the appropriate names and numbers in these fields.

Home Number

these fields. The maximum length

n/a Blank

Default Account,

Account 1

Account 1-6

n/a BlankMobile Number

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VSP600 Administrator and Provisioning Manual

Blacklist Import/Export

The best way to create a blacklist file for import is to first export the blacklist from the VSP600. After exporting the file, open it in an .xml editor and add or modify entries.

Importing a blacklist file adds the imported blacklist entries to existing entr ies. Therefore, it is possible to have duplicate entries after importing a blacklist file. If you are importing a "complete" blacklist file with the aim of replacing the entire current blacklist, use Select All and to clear the blacklist before importing the file.

Using the configuration file, you can set whether an imported blacklist file adds to or replaces existing entries. See “"file" Module: Imported File Settings” on

page 109.

Blacklist files are .xml files that have the following tags:

Blacklist WebUI field Black list file XML tag

First Name <BLACKLIST_ENTRY_NAME_FIRST> Last Name <BLACKLIST_ENTRY_NAME_LAST> Work Number <BLACKLIST_ENTRY_NUMBER_WORK> Mobile Number <BLACKLIST_ENTRY_NUMBER_MOBILE> Home Number <BLACKLIST_ENTRY_NUMBER_HOME> Account <BLACKLIST_ENTRY_LINE_NUMBER>

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Servicing Pages

Reboot

To manually reboot the VSP600 and apply settings that you have updated, click .

Time and Date

On the Time and Date page, yo u can manually set the time and date, and the time and date formats. You can also set the system time to follow a Network Time Protocol (NTP) Server (recommended) or you can set the time and date manually.

VSP600 Administrator and Provisioning Manual

The time and date settings are also available as parameters in the configuration file. See

“"time_date" Module: Time and Date Settings” on page 96.

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VSP600 Administrator and Provisioning Manual

Time and Date Format

Click the link for each setting to see the matching configuration file parameter in

“"time_date" Module: Time and Date Settings” on page 96. Default valu es a nd ra ng es are

listed there.

Setting Description

Date Format Sets the date format. Time Format Sets the clock to a 24-hour or 12-hour format.

Network Time Settings

Setting Description

Enable Network Time Enables or disables getting time and date information for

your phone from the Internet.

NTP Server If Enable Network Time is selected, enter the URL of your

preferred time server.

Use DHCP (Option 42) If Enable Network Time is selected, select to use DHCP to

locate the time server . Option 42 specifies the NTP server available to the phone. When enabled, the phone obtains the time in the following priority:

1. Option 42

2. NTP Server

3. Manual time.

Time Zone and Daylight Savings Settings

Setting Description

Time Zone Select your time zone from the list. Automatically adjust

clock for Daylight Savings

User-defined DST Select to set your own start and end dates and offset for

DST Start: Month DST Start: Week DST Start: Day DST Start: Hour

Select to adjust the clock for daylight savings time according to the NTP server and time zone setting. To disable daylight savings adjustment, disable both this setting and User-defined Daylight Savings Time.

Daylight Savings Time. To disable daylight savings adjustment, disable both this setting and Automatically adjust clock for Daylight Savings.

If User-defined DST is enabled, set the start date and time for daylight savings: Month, week, day, and hour.

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Setting Description

VSP600 Administrator and Provisioning Manual

DST End: Month DST End: Week

If User-defined DST is enabled, set the end date and time for daylight savings: Month, week, day, and hour.

DST End: Day DST End: Hour

Daylight Savings Offset If User-defined DST is enabled, this specifies the daylight

savings adjustment (in minutes) to be applied when the current time is between Daylight Savings Start and Daylight Savings End.

Use DHCP (Option 2/100/101)

If Enable Network Time is selected, select to use DHCP to determine the time zone offset. Options 2, 100 and 101 determine time zone information.

Manual Time Settings

If Enable Network Time is disabled or if the time server is not available, use Manual Time Settings to set the current time.

Setting Description

Date Select the current year, month, and day. Click the Date

field and select the date from the calendar that appears.

Time Sets the current hour, minute, and second. Click the Time

field, and enter the current time. You can also refresh the page to update the manual time settings.

Click to start the VSP600 using the manual time settings.

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VSP600 Administrator and Provisioning Manual

Firmware Upgrade

You can update the VSP600 with new firmware using the following methods:

 Retrieving a firmware update file from a remote host computer an d accessed via a

URL. This central location may be arranged by you, an au th or ized ErisTerminal dealer, or your SIP service provider. Enter the URL under Firmware Server Settings.

 Using a file located on your computer or local network. No connection to the

Internet is required. Consult your dealer for access to firmware update files. Click Manual Upgrade to view the page where you can manually upgrade the VSP600 firmware.

The firmware upgrade settings are also available as parameters in the configuration file. See “"provisioning" Module: Provisioning Settings” on page 93.

Firmware Server Settings

Click the link for each setting to see the matching configuration file parameter in

“"provisioning" Module: Provisioning Settings” on page 93. Default values and ranges are

listed there.

Setting Description

Base Firmware URL The URL where the VSP600 Base S ta tion firmware update

file resides. This should be a full path, including the filename of the firmware file.

Handset Firmware URL The URL where the VSP601 Handset firmware update file

resides. This should be a full path, including the filename of the firmware file.

Server authentication name

Server authentication password

To update the firmware immediately:

 Click or .

Authentication username for the firmware server

Authentication password for the firmware server

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VSP600 Administrator and Provisioning Manual

You can also configure the VSP600 to check for firmware updates at regular intervals. See “Provisioning” on page 60.

Manual Firmware Update and Upload

On the Manual Firmware Update Settings page, you can upgr ade the VSP600 and handset firmware using a file located on your computer or local network.

To update the firmware using a file on your computer or local network:

1. On the Manual Firmware Update page, click to locate and open the firmware update file.

2. Click or .

After clicking the VSP600 will update its firmware and restart. If you are updating handset firmware, you must perform one more step after clicking .

Updating the Handset

After clicking the “Install Handset Firmware” button for either the Firmware Serve r update or the Manual Firmware update, the confirmation dialo g box shown below appears.

To install the handset firmware, click . The message Installing handset firmware. Please wait... appears. To cancel the download, click .

After clicking , the message System update in progress. Please wait... appears on the handset.

After a successful update, the message Firmware installation successful appears on the WebUI.

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VSP600 Administrator and Provisioning Manual

An error message appears if:

 the handset firmware is aleady up to date.  the handset firmware URL is incorrect, or the file cannot be retrieved fo r any other

reason.

 the handset firmware file is corrupted.  the handset doesn‘t recognize the firmware file. For example, the firmware file may

belong to a different ErisTerminal product.

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VSP600 Administrator and Provisioning Manual

Provisioning

Provisioning refers to the process of acquiring and applying new settings for the VSP600 using configuration files retrieved from a remote computer. After a VSP600 is deployed, subsequent provisioning can update the VSP600 with new settings; for example, if your service provider releases new features. See also “Provisioning Using Configuration Files”

on page 69.

With automatic provisioning, you enable the VSP600 to get its settings automatically—the process occurs in the background as part of routine system operation. Automatic provisioning can apply to multiple ErisTerminal products simultaneously.

With manual provisioning on the WebUI, you update the VSP600 settings (configuration and/or firmware) yourself via Provisioning > Import Configuration and/or Firmware Upgrade > Manual Upgrade. Manual provisioning can only be performed on one VSP600 at a time.

On the Provisioning page, you can enter settings that will enable the VSP600 to receive automatic configuration and firmware updates. The Provisioning page also allows you to manually update VSP600 configuration from a locally stored configuration file using an Import function. You can also export the VSP600 configuration—either to back it up or apply the configuration to another VSP600 in the future—to a file on your computer.

The provisioning process functions according to the Resynchronization settings and Provisioning Server Settings. The VSP600 checks for the provisioning URL from the following sources in the order listed below:

1. PnP—Plug and Play Subscribe and Notify protocol

2. DHCP Options

3. Preconfigured URL—Any ErisT erminal device updated to the latest firmware release will

have the Redirection Server URL available as the default Provisioning Server URL (see

“provisioning.server_address” on page 93).

Using the Redirection Service requires contacting the ErisTerminal support team for an account.

If one of these sources is disabled, not available, or has not been configured, the VSP600 proceeds to the next source until reaching th e en d of the list.

The provisioning settings are also available as parameters in the configuration file. See

“"provisioning" Module: Provisioning Settings” on page 93.

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Provisioning Settings

Setting Description

VSP600 Administrator and Provisioning Manual

Server URL URL of the provisioning file(s). The format of the URL must

be RFC 1738 compliant, as follows: "<schema>://<user>:<password>@

<host>:<port>/<url-path>" "<user>:<password>@" may be empty. "<port>" can be omitted if you do not need to specify the port number.

Server authentication name

Server authentication password

User name for access to the provisioning server

Password for access to the provisioning server

Plug-and-Play Settings

Setting Description

Enable PnP Subscribe Select to enable the VSP600 to search for the provisioning

URL via a SUBSCRIBE message to a multicast address (224.0.1.75). The VSP600 expects the server to reply with a NOTIFY that includes the provisioning URL. The process times out after five attempts.

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VSP600 Administrator and Provisioning Manual

DHCP Settings

Setting Description

Use DHCP Options Enables the VSP600 to use DHCP options to locate and

retrieve the configuration file. When selected, the VSP600 automatically attempts to get a provisioning server address, and then the configuration file. If DHCP options do not locate a configuration file, then the server provisioning string is checked.

Note: Ensure that DHCP is also enabled on the Network > Basic settings page.

DHCP Option Priority 1 If DHCP is enabled, sets the DHCP Option priority. Select

the highest priority option.

DHCP Option Priority 2 If DHCP is enabled, sets the DHCP Option priority. Select

the second highest priority option.

DHCP Option Priority 3 If DHCP is enabled, sets the DHCP Option priority. Select

the third highest priority option.

Vendor Class ID (DHCP

60) User Class Info (DHCP

77)

DHCP Option 60 is available to send vendor-specific information to the DHCP Server.

DHCP Option 77 is available to send vendor-specific information to the DHCP Server.

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VSP600 Administrator and Provisioning Manual

Resynchronization

Setting Description

Mode Sets which files the VSP600 checks for at regular intervals.

It can check for configuration files, firmware update files (from the URL entered on the Firmware Server Settings page), or both. Note: When checking for both configuration and firmware files, the firmware URL can be within the config file. This firmware URL takes take precedence ov er the URL on the Firmware Server Settings page. It will also update the URL on the Firmware Server Settings page. This allows you to change the firmware URL automatically.

Bootup Check Sets the VSP600 to check the provisioning URL for new

configuration and/or firmware files upon bootup. The

update is applied as part of the reboot process. Interval Sets an interval, in minutes, for checking for updates. Use encryption Enables an AES-encrypted configuration file to be

decrypted before being applied to the VSP600. Select if the

configuration file has been secured using AES encryption.

See “Securing configuration files with AES encryption” on

page 75.

Passphrase If the configuration file has been secured using AES

encryption, enter the 16-bit key. See “Securing

configuration files with AES encryption” on page 75.

Import Configuration

Y ou can configure the VSP600 by importing a configuration file from your computer or your local network. For more information about configuration file types and configuration file formatting, see “Provisioning Using Configuration Files” on page 69.

To import a configuration file:

1. Click to locate and open the configuration file.

2. Click . The VSP600 will update its configuration. Manually importing a configuration file differs from the auto-provisioning process in that:

 The VSP600 does not check whether the file has been loaded before. The

configuration file is processed whether or not it is dif ferent from the current version.

 The VSP600 will restart immediately after importing the configuration file, without

waiting for one minute of inactivity.

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VSP600 Administrator and Provisioning Manual

Export Configuration

You can export all the settings you have configured on the WebUI and save them as a configuration file on your computer . You can then use this configuration file as a backup, or use it to update other phones.

Under Export Configuration, you can also reset the phone to its default configuration.

The exported configuration file will contain the following passwords in plain text:

 SIP account authentication password  EAPOL password  Firmware server password  Provisioning server password  Encryption passphrase

Please ensure that you save the exported configuration file in a secure location.

To export the configuration file:

 Click .

The format of the exported file is <model name>_<mac address>.cfg. For example, VSP600_0011A0OCF489.cfg.

Exporting a configuration file generates two he ader lines in the configuration file. These header lines provide the model number and software version in the following format:

#Model Number = xxxxxxx

#SW Version = xxxxxxx

You can use the exported file as a general configuration file, and duplicate the settings across multiple units. However, ensure that you edit the file to remove any MAC-specific SIP account settings before applying the general configuration file to other units.

Reset Configuration

You can reset the phone to its default settings.

To reset the VSP600 to its default configuration:

1. Under Reset Configuration, click .

2. When the confirmation box appears, click OK.

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VSP600 Administrator and Provisioning Manual

Security

On the Security page you can reset the admin password, reset the user password, and enter web server settings.

The security settings are also available as parameters in the configuration file. See “"web"

Module: Web Settings” on page 105.

Administrator Password

You can set the administrator password on the WebUI or by using provisioning. For more information on using provisioning to set the administrator passwo rd, see “"profile" M odule:

Password Settings” on page 114.

To change the admin password:

1. Enter the old password (for a new VSP600, the default password is admin).

2. Enter and re-enter a new password. Th e password is case sensitive and can consist of both numbers and letters (to a maximum of 15 characters).

3. Click .

User Password

Y ou can set the user password on the W ebUI or by using provisioning. For more information on using provisioning to set the user password, see “"profile" Module: Password Settings”

on page 114.

To change the User password:

1. Enter the old password (for a new VSP600, the default password is user).

2. Enter and re-enter a new password. Th e password is case sensitive and can consist of both numbers and letters (to a maximum of 15 characters).

3. Click .

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VSP600 Administrator and Provisioning Manual

Web Server

Setting Description

HTTP Server port Port used by the HTTP server. Enable Secure Browsing Sets the server to use the HTTPS protocol. HTTPS Server port Port used by the HTTPS server.

To configure Web Server Settings:

1. Enter the HTTP Server port number. The default setting is 80.

2. Enable or Disable Secure Browsing. When enabled, the HTTPS protocol is used, and you must select the HTTPS server port in the next step.

3. Enter the HTTPS server port number. The default setting is 443.

Changing the Web Server settings will reboot the VSP600.

Certificates

You can upload an optional web server certificate to the VSP600 to establish a secure connection between phone and server. If a certificate is not available, the VSP600's self-signed certificate will be used during the connection transaction.

A web server certificate can also be uploaded using provision ing. For more information, see

“"file" Module: Imported File Settings” on page 109.

To upload a web server certificate:

1. On the Server Certificate page, click .

2. Locate the certificate file and click Open.

3. On the Server Certificate page, click .

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VSP600 Administrator and Provisioning Manual

System Logs

On the Syslog Settings page, yo u can enter settings related to system logg ing a ctivities. It supports the following logging modes:

 Syslog server  Volatile file

Under Network Trace, you can capture network traffic related to the phone's activity and save the capture as a .pcap file. The file can be used for diagnostic and troubleshooting purposes.

Under Download Log, you can save the system log to a file. The Syslog settings are also available as parameters in the configu ra tio n file. See “"log"

Module: Log Settings” on page 100.

Syslog Settings

Setting Description

Enable Syslog Enable log output to syslog server. Server address Syslog server IP address. Server port Syslog server port. Log Level Sets the log level. The higher the level, the larger the

debug output.

 5—ALL  4—DEBUG  3—INFO  2—WARNING  1—ERROR  0—CRITICAL

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VSP600 Administrator and Provisioning Manual

The logging levels are:

 CRITICAL: Operating conditions to be reported or corrected immediately (for

example, an internal component failure or file system error).

 ERROR: Non-urgent failures—unexpected conditions that won't cause the device

to malfunction.

 WARNING: An indication that an error or critical condition can occur if action is not

taken.

 INFO: Normal operational messages.  DEBUG: Developer messages for troubleshooting/debugging purposes.

Network Trace

To perform a network trace:

1. Start a network trace by clicking . The button changes to .

2. Stop the network trace by clicking .

3. Save the trace by clicking . Your browser should prompt you to save the capture.pcap file.

Download Log

To download the system log:

1. Click .

2. After your browser prompt s you to save the system.log file, save the file in the desired location.

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ROVISIONING

ILES

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C HAPTER 4

ONFIGURATION

Provisioning using configuration files is the quickest way to configure multiple VSP600 base stations and other ErisTerminal products. You can place configuration files on a provisioning server, where the VSP600 base stations retrieve the files and update their configuration automatically.

Configuration files have the extension .cfg and contain settings that will apply to VSP600 base stations. To edit a configuration file, open it with a text editor such as Notepad.

The settings within a configuration file are grouped into modules. Most of the modules group their settings in the same way that settings are grouped on the VSP600 WebUI. For example, the "time_date" module in the configuration file contains the same settings that are on the Time and Date WebUI page. For a complete list of VSP600 configuration file modules and their associated parameters, see

page 77.

Using the WebUI, you can also import a configuration file and apply the configuration file settings to the VSP600. For more information, see

This chapter covers:

 “The Provisioning Process” on page 70  “Configuration File Types” on page 72  “Data Files” on page 73  “Configuration File Tips and Security” on page 74.

“Configuration File Parameter Guide” on

“Import Configuration” on page 63.

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The Provisioning Process

The automatic provisioning process is as follow s:

1. Check for new or updated configuration files. For file-checking options, see

“Provisioning” on page 60 and “Resynchronization: configuration file checking” on page 71. The VSP600 maintains a list of the last loaded provisioning files. The VSP600

compares its current configuration against the files it finds on the provisioning server. If provisioning has been triggered by the resync timer expiring or by remote

check-sync, the VSP600 checks for updated files after one minute of inactivity.

2. Download the configuration files. If any file on the provisioning server has changed, the VSP600 treats it as a new file

and downloads it. If the provisioning URL specifies a path only with no filename, then by default the

VSP600 looks for and retrieves the following two files:

 General file: <model>.cfg.

VSP600 Administrator and Provisioning Manual

 MAC-specific file: <model>_<MAC Address>.cfg.

The <model> variable is the VTech product model: VSP600, for example. If the provisioning URL specifies both a path and filename, then the VSP600 retrieves

only the configuration file specified.

3. The VSP600 restarts after one minute of inactivity.

During provisioning, the VSP600 reads the configuration file and validates each module and setting. The VSP600 considers a setting valid if it is:

 a valid data type  formatted as a valid setting  within a valid data range  part of a module that passes an integrity check. That is, the module's settin gs ar e

consistent and logical. For example, in the "network" module, if DHCP is disabled, but no static IP address is specified, the module will fail the integrity check and none of the settings will apply.

Invalid modules or invalid settings are skipped and logged as ERROR messages in the system log, but will not interrupt the provisioning process. The system log will include the module parameters that have not been applied. A recognized module with unrecognized settings will cause all other settings in that module to be skipped.

A successful configuration or firmware update is reported as an INFO message in the system log.

See “Configuration File Parameter Guide” on page 77 for the options and value ranges available for each configuration file setting.

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VSP600 Administrator and Provisioning Manual

Resynchronization: configuration file checking

You can select a number of options that determine when the VSP600 checks for new configuration files. This process of checking for configuration files is called Resynchronization. Resynchronization options are available on the WebUI Provisioning page, but you can also include them in a configuration file.

The resynchronization options are:

 Mode—sets the VSP600 to check for a configuration file only, a firmware update

file only, or both types of file.

 Never—configuration file checking is disabled  Bootup—the VSP600 checks for new configuration files when it boots up. Any

updates are applied during the boot-up process.

 Remote check-sync—enables you to start a resynchronization remotely using yo ur

hosted server's web portal. The Remote check-sync settings are available only in the configuration file, not the WebUI.

 Repeatedly, at a defined interval from 60 to 65535 minutes (45 days).

VSP600 restart

If the VSP600 needs to restart after an auto-update, the restart happens only after the device has been idle for one minute.

To prevent users from delaying the update process (auto-updates cannot begin until the VSP600 has been idle for one minute), or to avoid device restarts that might interfere with incoming calls:

 set the resynchronization interval to a suitable period  upload any new configuration file(s) to your provisioning server after work hours so

that the VSP600 will download the file(s) when there is no call activity.

When you update the VSP600 by importing a configuration file using the WebUI, the device restarts immediately after applying the new settin gs, regardle ss of whether the VSP600 is idle.

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Configuration File Types

The VSP600 is able to retrieve and download two types of configuration file. Depending on your requirements, you may want to make both types of configuration file available on your provisioning server.

The two configuration file types are a general configuration file and a MAC-specific configuration file. The types differ in name only. The formatting of the files' content is identical.

The general configuration file contains settings that are required by every VSP600 in the system.

The MAC-specific configuration file is a file that only a single VSP600 can retrieve. The MAC-specific configuration file name contains a VSP600 MAC address and can only be retrieved by the device with a matching MAC address.

The filename formats for both files are:

 General file: <model>.cfg  MAC-specific file: <model>_<MAC Address>.cfg

VSP600 Administrator and Provisioning Manual

The <model> variable is the VTech product model; for example, VSP725. For more information about the MAC-specific configuration file, see

configuration file” on page 74.

If the provisioning URL specifies a path only with no filename, then b y default the VSP600 will fetch both files.

However, if the provisioning URL specifies both a p ath and filename, then the VSP600 will only fetch the single configuration file specified.

Both the general and MAC-specific files can contain any of the available configuration settings. A setting can appear in the general configuration file or the MAC-specific configuration file, or both files, or neither file. If a setting appears in both files, the setting that is read last is the one that applies.

When the VSP600 fetches both a general and a MAC-specific configuration file, the general file is processed first. Y ou can configure a setting for most of your VSP600 base stations in the general file, and then overwrite that setting for just a few VSP600 base stations using the MAC-specific file.

“Guidelines for the MAC-Specific

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Data Files

VSP600 Administrator and Provisioning Manual

The configuration file can also include links to data files for product customization. Allowed data types include the following:

 Directory (contacts, blacklist) in .xml format  Certificates (server, provision ing) in pem format

Links to data files are in the configuration file's "file" module. This is where you enter any URLs to the data files that the VSP600 base station may require.

None of the data files are exported when you export a configuration file from the VSP600. However, you can export a Directory or Blacklist .xml file using the WebUI. After modifying the .xml file, you can use the configuration file "file" module to have the VSP600 import the new file. For a complete list of data file parameters, see

Settings” on page 109.

“"file" Module: Imported File

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VSP600 Administrator and Provisioning Manual

Configuration File Tips and Security

All configuration settings are initially stored in a configuration template file. Copy, rename, and edit the template file to create a general configuration file and the MAC-specific configuration files you will need. You can store the general configuration file and the MAC-specific files on your provisioning server.

Do not modify the configuration file header line that includes the model and firmware version.

To save yourself time and effort, consider which settings will be common to all (or the majority of) VSP600 base stations. Such settings might include call settings, language, and NA T settings. You can then edit those settings in the configuration template and save it as the general configuration file. The remaining settings will make up the MAC-specific configuration file, which you will have to copy and edit for each VSP600.

Guidelines for the MAC-Specific configuration file

The VSP600 downloads the MAC-specific configuration file after the general configuration file. Y ou must create a MAC-specific configuration file for each VSP600 in your system. The file name must contain the VSP600 MAC address, which is printed on a label on the bottom of the device. For example, a VTech VSP600 base station with the MAC address of 00:11:A0:10:6F:2D would download the VSP600_0011A0106F2D.cfg file.

When renaming a MAC-specific configuratio n file, ensure the filename is all upper case.

The MAC-specific configuration file contains settings intended exclusively for that VSP600 base station. Such settings will include SIP account settings such as display name, user ID, and authentication ID.

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VSP600 Administrator and Provisioning Manual

Securing configuration files with AES encryption

You can encrypt your configuration files to prevent unauthorized users modifying the configuration files. The VSP600 firmware decrypts files using the AES 256 algorithm. After encrypting a file and placing it on your provisioning server, you can enable the VSP600 to decrypt the file after fetching it from the server.

The procedures in this section use OpenSSL for Windows for file encryption, as shown in Figure 2.

To decrypt a configuration file, you will need a 16-character AES key that you specified when you encrypted the file. The key (or passphrase) is limited to 16 characters in length and supports special characters ~ ^ ` % ! & - _ + = | . @ * : ; , ? ( ) [ ] { } < > / \ # as well as spaces.

The encryption of configuration files is suppor te d only fo r the aut o pr ov isio nin g process. Encrypt files only if you intend to store them on a provisioning server. Do not encrypt files that you intend to manually import to the VSP600. You cannot enable decryption for manually imported configuration files.

To encrypt a configuration file:

1. (Optional) Place your configuration file in the same folder as the openssl execut able file. If the configuration file is not in the same folder as the openssl executable file, you can enter a relative pathname for the [infile] in the next step.

2. Double-click the openssl.exe file.

3. On the openssl command line, type:

enc -aes-256-cbc -pass pass:[passphrase123456] -in [infile] -out [outfile]

-nosalt -p

Elements in brackets are examples—do not enter the brackets. Enter a 16-character passphrase and the unencrypted configuration file filename (the "infile") and a name for the encrypted file ("outfile") that will result.

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Figure 2. OpenSSL command line

VSP600 Administrator and Provisioning Manual

To enable configuration file decryption:

1. On the WebUI, click Servicing > Provisioning.

2. On the Provisioning page under Resynchronization, select Use Encryption for configuration file.

3. Enter the 16-character passphrase that you created wh en you encrypted the configuration file.

4. Click .

You must ensure that configuration files are encrypted when enabling AES Encryption. Decrypting an unencrypted file will result in a garbage file that is not processed. This will also be logged as an error in the system log.

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ONFIGURATION

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C HAPTER 5

ARAMETER

UIDE

This chapter lists the available options for all the settings within the VSP600 configuration file. Most settings in the configuration file have an equivalent in the WebUI (see the settings tables in “Using the WebUI” on p age 24). However , the options you must enter when editing the configuration file have a different syntax and format.

The settings are divided into modules. Most modules correspond to a page on the VSP600 WebUI. You may wish to reorganize the modules within the configuration file itself. The configuration file settings can be listed in any order, and the configuration file will still be valid.

The modules included in the configuration file are:

 “"sip_account" Module: SIP Account Settings” on page 78  “"network" Module: Network Settings” on page 89  “"provisioning" Module: Provisioning Settings” on page 93  “"time_date" Module: Time and Date Settings” on page 96  “"log" Module: Log Settings” on page 100  “"web" Module: Web Settings” on page 105  “"user_pref" Module: User Preference Settings” on page 106  “"call_settings" Module: Call Settings” on page 107  “"file" Module: Imported File Settings” on page 109  “"tone" Module: Tone Definition Settings” on page 111  “"profile" Module: Password Settings” on page 114

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VSP600 Administrator and Provisioning Manual

"sip_account" Module: SIP Account Settings

The SIP Account settings enable you to set up individual accounts for each user. You can add up to three accounts for each VSP600. Each account requires you to configure the same group of SIP account settings. The SIP account settings for each account are identified by the account number, from 1 to 6 for the VSP600.

For example, for account 1 you would set:

sip_account.1.sip_account_enab le = 1

sip_account.1.label = Line 1

sip_account.1.display_name = 1 001

sip_account.1.user_id = 2325551001

and so on. For account 2, you would set:

sip_account.2.sip_account_enab le = 1

sip_account.2.label = Line 2

sip_account.2.display_name = 1 002

sip_account.2.user_id = 2325551002

and so on, if you have additional accounts to configure. The SIP account settings follow the format: sip_account.x.[element], where x is an account

number ranging from 1 to 6 for the VSP600. All these settings are exported when you manually export the configuration from the

VSP600.

General configuration file settings

Setting: Description: Sets the dial plan for account x. See “Dial Plan” on page 32. Values: Text string Default: x+P

Setting: Description: Sets the inter-digit timeout (in seconds) for account x. The inter-digit

sip_account.x.dial_plan

sip_account.x.inter_digit_timeout

timeout sets how long the VSP600 waits after the last digit is entered before dialing the number.

Values: 1–10 Default: 3

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VSP600 Administrator and Provisioning Manual

Setting:

sip_account.x.maximum_call_number

Description: Sets the maximum number of concurrent active calls allowed for that

account.

Values: 1–4 Default: 4

Setting:

sip_account.x.dtmf_transport_method

Description: Sets the transport method for DTMF signalling for account x. Values: auto, rfc2833, inband, info Default: auto

Setting:

sip_account.x.unregister_after_reboot_enable

Description: Enables or disables the VSP600 to unregister account x after rebooting. Values: 0 (disabled), 1 (enabled) Default: 0

Setting:

sip_account.x.primary_sip_server_address

Description: Sets the SIP server IP address for account x. Values: Text string Default: Blank

Setting:

sip_account.x.primary_sip_server_port

Description: Sets the SIP server port for account x. Values: 1–65535 Default: 5060

Setting:

sip_account.x.primary_registration_server_address

Description: Sets the registration server IP address for account x. Values: Text string Default: Blank

Setting:

sip_account.x.primary_registration_server_port

Description: Sets the registration server port for account x. Values: 1–65535 Default: 5060

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VSP600 Administrator and Provisioning Manual

Setting:

sip_account.x.primary_registration_expires

Description: Sets the expiration time (in seconds) of the current registration for

account x.

Values: 30–7200 Default: 3600

Setting:

sip_account.x.registration_retry_time

Description: Sets the retry frequency of the current registration for account x. Values: 1–1800 Default: 10

Setting:

sip_account.x.primary_outbound_proxy_server_address

Description: Sets the outbound proxy server IP address for account x. Values: Text string Default: Blank

Setting:

sip_account.x.primary_outbound_proxy_server_port

Description: Sets the outbound proxy server port for account x. Values: 1–65535 Default: 5060

Setting:

sip_account.x.backup_outbound_proxy_server_address

Description: Sets the backup outbound proxy server IP address for account x. Values: Text string Default: Blank

Setting:

sip_account.x.backup_outbound_proxy_server_port

Description: Sets the backup outbound proxy server port for account x. Values: 1–65535 Default: 5060

Setting:

sip_account.x.codec_priority.1

Description: Sets the highest-priority codec for account x. Values: g711u, g711a, g729a/b,

Default: g711u

g726, g722

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VSP600 Administrator and Provisioning Manual

Setting:

sip_account.x.codec_priority.2

Description: Sets the second highest-priority codec for account x. Values: none, g711u, g711a,

Default: g711a

g729a/b, g726, g722

Setting:

sip_account.x.codec_priority.3

Description: Sets the third highest-priority codec for account x. Values: none, g711u, g711a,

Default: g729a/b

g729a/b, g726, g722

Setting:

sip_account.x.codec_priority.4

Description: Sets the fourth highest-priority codec for account x. Values: none, g711u, g711a,

Default: g726

g729a/b, g726, g722

Setting:

sip_account.x.codec_priority.5

Description: Sets the fifth highest-priority codec for account x. Values: none, g711u, g711a,

Default: g722

g729a/b, g726, g722

Setting:

sip_account.x.voice_encryption_enable

Description: Enables or disables SRTP voice encryption for account x. Values: 0 (disabled), 1 (enabled) Default: 0

Setting:

sip_account.x.g729_annexb_enable

Description: Enables G.729 Annex B, with voice activity detection (VAD) and

bandwidth-conserving silence suppression. This setting applies only when G.729a/b is selected in a

sip_account.x.codec_priority

parameter.

Values: 0 (disabled), 1 (enabled) Default: 0

Setting:

sip_account.x.dscp

Description: Sets the Voice Quality of Service Layer 3 - DSCP for account x. Values: 0–63 Default: 46

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VSP600 Administrator and Provisioning Manual

Setting:

sip_account.x.sip_dscp

Description: Sets the Signalling Quality of Service Layer 3 - DSCP for account x. Values: 0–63 Default: 26

Setting:

sip_account.x.normal_jitter

Description: Sets the oRTP jitter buffer in milliseconds. Values: 30–500 Default: 80

Setting:

sip_account.x.local_sip_port

Description: Sets the Local SIP port for account x. Values: 1–65535 Default: Account 1: 5060

Account 2: 5070 Account 3: 5080 Account 4: 5090 Account 5: 5100 Account 6: 5200

Setting:

sip_account.x.transport_mode

Description: Sets the Signalling Transport Mode for account x. Values: udp, tcp, tls Default: udp

Setting:

sip_account.x.access_code_retrieve_voicemail

Description: Sets the voicemail retrieval feature access code for account x. Values: Text string Default: Blank

Setting:

sip_account.x.access_code_dnd_on

Description: Sets the do not disturb (DND) ON feature access code for account x. Values: Text string Default: Blank

Setting:

sip_account.x.access_code_dnd_off

Description: Sets the do not disturb (DND) OFF feature access code for account x. Values: Text string Default: Blank

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VSP600 Administrator and Provisioning Manual

Setting:

sip_account.x.access_code_cfa_on

Description: Sets the Call Forward All ON feature access code for account x. Values: Text string Default: Blank

Setting:

sip_account.x.access_code_cfa_off

Description: Sets the Call Forward All OFF feature access code for account x. Values: Text string Default: Blank

Setting:

sip_account.x.access_code_cfna_on

Description: Sets the Call Forward No Answer ON feature access code for account x. Values: Text string Default: Blank

Setting: Description:

sip_account.x.access_code_cfna_off

Sets the Call Forward No Answer OFF feature ac ce ss code for account x.

Values: Text string Default: Blank

Setting:

sip_account.x.access_code_cfb_on

Description: Sets the Call Forward Busy ON feature access code for account x. Values: Text string Default: Blank

Setting:

sip_account.x.access_code_cfb_off

Description: Sets the Call Forward Busy OFF feature access code for account x. Values: Text string Default: Blank

Setting:

sip_account.x.access_code_anonymous_call_block_on

Description: Sets the Anonymous Call Block ON feature access code for account x. Values: Text string Default: Blank

Setting:

sip_account.x.access_code_anonymous_call_block_off

Description: Sets the Anonymous Call Block OFF feature access code for account x. Values: Text string Default: Blank

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VSP600 Administrator and Provisioning Manual

Setting: Description:

sip_account.x.access_code_outgoing_call_anonymous_on

Sets the Anonymous Outgoing Call ON feature access code for account x.

Values: Text string Default: Blank

Setting: Description:

sip_account.x.access_code_outgoing_call_anonymous_off

Sets the Anonymous Outgoing Call OFF feature a ccess co de for a ccount x.

Values: Text string Default: Blank

Setting:

sip_account.x.mwi_enable

Description: Enables or disables message waiting indicator subscription for account x.

Enable if SUBSCRIBE and NOTIFY methods are used for MWI.

Values: 0 (disabled), 1 (enabled) Default: 0

Setting:

sip_account.x.mwi_subscription_expires

Description: Sets the MWI subscription expiry time (in seconds) for account x. Values: 0–65535 Default: 3600

Setting:

sip_account.x.mwi_ignore_unsolicited

Description: Enables or disables ignoring of unsolicited MWI notifications—

notifications in addition to, or instead of, SUBSCRIBE and NOTIFY methods—for account x. Disable if MWI service is configured on the voicemail server and does not involve a subscription to a voicemail server.

Values: 0 (disabled), 1 (enabled) Default: 0

Setting:

sip_account.x.nat_traversal_stun_enable

Description: Enables or disables STUN (Simple Traversal of UDP through NATs) for

account x. STUN enables clients, each behind a firewall, to establish calls via a service provider hosted outside of either local network.

Values: 0 (disabled), 1 (enabled) Default: 0

Setting:

sip_account.x.nat_traversal_stun_server_address

Description: Sets the STUN server IP address. Values: Text string Default: Blank

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Setting:

sip_account.x.nat_traversal_stun_server_port

Description: Sets the STUN server port. Values: 1–65535 Default: 3478

Setting:

sip_account.x.nat_traversal_udp_keep_alive_enable

Description: Enables or disables UDP keep-alives. Keep-alive packets are used to

maintain connections established through NAT.

Values: 0 (disabled), 1 (enabled) Default: 1

Setting:

sip_account.x.nat_traversal_udp_keep_alive_interval

Description: Sets the interval (in seconds) for sending UDP keep-alives. Values: 0–65535 Default: 30

Setting:

sip_account.x.music_on_hold_enable

Description: Enables or disables a hold-reminder tone that a far-end caller hears

when put on hold during a call on account x.

Values: 0 (disabled), 1 (enabled) Default: 1

Setting:

sip_account.x.network_conference_enable

Description: Enables or disables network conferencing for account x. Values: 0 (disabled), 1 (enabled) Default: 0

Setting:

sip_account.x.network_bridge_uri

Description: Sets the URI for the network conferencing bridge on account x. Values: Text string (SIP URI) Default: Blank

Setting:

sip_account.x.sip_session_timer_enable

Description: Enables or disables the SIP session timer. Values: 0 (disabled), 1 (enabled) Default: 0

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VSP600 Administrator and Provisioning Manual

Setting: Description: Sets the session timer minimum value (in seconds) for account x. Values: 90–65535 Default: 90

Setting: Description: Sets the session timer maximum value (in seconds) for account x. Values: 0–65535 Default: 1800

Setting: Description: Values: 0 (disabled), 1 (enabled) Default: 0

Setting: Description: Enables or disables accepting the first TLS certificate for all accounts. Values: 0 (disabled), 1 (enabled) Default: 0

sip_account.x.sip_session_timer_min

sip_account.x.sip_session_timer_max

sip_account.x.check_trusted_certificate

Enables or disables accepting only a trusted TLS certificate for account x.

sip_account.use_first_trusted_certificate_for_all

MAC-specific configuration file settings

Setting: Description: Enables account x to be used by the device. Values: 0 (disabled), 1 (enabled) Default: 0

Setting: Description: Sets the text that identifies the account on the device LCD. The account

Values: Text string Default: Blank

Setting: Description: Sets the text

Values: Text string Default: Blank

sip_account.x.sip_account_enable

sip_account.x.label

label appears on the Dialing Line list, dialing screen, and other call appearance screens.

sip_account.x.display_name

portion of the caller ID that is displayed for outgoing calls

using account x.

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Setting:

sip_account.x.user_id

Description: Sets the account ID for account x. Depending on your service provider's

specifications, this could be an extension number. Note: Do not enter the host name (e.g. "@sipservice.com"). The

configuration file automatically adds the default host name.

Values: Text string Default: Blank

Setting:

sip_account.x.authentication_name

Description: Sets the authentication name for account x. Depending on your service

provider's specifications, this could be identical to the user ID.

Values: Text string Default: Blank

Setting:

sip_account.x.authentication_password

Description: Sets the authentication password for account x. Values: Text string Default: Blank

Setting:

sip_account.x.feature_sync_enable

Description: Enables or disables feature synchronization for account x. When

enabled, features configured on the service provider's web portal will automatically be updated on the device's WebUI.

Values: 0 (disabled), 1 (enabled) Default: 0

Setting:

sip_account.x.mwi_uri

Description: Sets the MWI URI that will be used for MWI subscription. If this setting is

left blank, the VSP600 uses the account x user ID for MWI subscription.

Values: SIP URI text string Default: Blank

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VSP600 Administrator and Provisioning Manual

"hs_settings" Module: Handset Settings

All the cordless handset settings are included in the MAC-specific configuration file.

Setting: Description: Sets the handset name for handset x. You can use up to 11 letters and/or

Values: Text string Default: HANDSET

Setting: Description: Sets the default account for handset x. The handset attempts to use this

Values: 1–6 Default: 1

Setting: Description: Sets the accounts for handset x that will be available for incoming and

Values: 1–6 Default: 1,2,3,4,5,6

hs_settings.x.handset_name

numbers. Use alphanumeric characters only—no symbol characters are allowed.

hs_settings.x.default_account

account first when going off hook.

hs_settings.x.assigned_account

outgoing calls. List account numbers separated by commas (for example, 1,2,3,4,5,6).

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VSP600 Administrator and Provisioning Manual

"network" Module: Network Settings

The network settings follow the format: network.[element].

General configuration file settings

Setting: Description: Sets the Local RTP port range start. Values: 1–65535 Default: 18000

Setting: Description: Sets the Local RTP port range end. Values: 1–65535 Default: 19000

Setting: Description: Enables or disables the WAN VLAN. Values: 0 (disabled), 1 (enabled) Default: 0

Setting: Description: Sets the WAN VLAN ID. Values: 0–4095 Default: 0

network.rtp.port_start

network.rtp.port_end

network.vlan.wan.enable

network.vlan.wan.id

Setting: Description: Sets the WAN port priority. Values: 0–7 Default: 0

Setting: Description: Enables or disables LLDP-MED. Values: 0 (disabled), 1 (enabled) Default: 0

Setting: Description: Sets the LLDP-MED packet interval (in seconds). Values: 1–30 Default: 30

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network.vlan.wan.priority

network.lldp_med.enable

network.lldp_med.interval

VSP600 Administrator and Provisioning Manual

Setting: Description: Enables or disables 802.1x EAPOL. Values: 0 (disabled), 1 (enabled) Default: 0

Setting: Description: Sets the 802.1x EAPOL identity. Values: Text string Default: Blank

Setting: Description: Sets the 802.1x EAPOL MD5 password. Values: Text string Default: Blank

Setting: Description: Sets the vendor ID for DHCP option 60. Values: Text string Default: Vtech Vesa VSP600

network.eapol.enable

network.eapol.identity

network.eapol.password

network.vendor_class_id

Setting: Description: Sets the user class for DHCP option 77. Values: Text string Default: Vtech Vesa VSP600

Setting: Description: Sets the interval (in minutes) between removing all caching and

Values: 0–1440 Default: 60

network.user_class

network.ip_dns_cache_clear_timeout

performing a new DNS lookup. Set to 0 to remove all caching and perform a DNS lookup for every outgoing request and response (TTL=0 emulation).

MAC-specific configuration file settings

Setting: Description: Enables or disables IP masquerading. Values: 0 (disabled), 1 (enabled) Default: 0

network.nat.masquerading_enable

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VSP600 Administrator and Provisioning Manual

Setting:

network.nat.public_ip_addr

Description: Sets the public IP address. Values: Text string (IPv4) Default: 0

Setting:

network.nat.public_sip_port

Description: Sets the public SIP port. Values: 1–65535 Default: 5060

Setting:

network.nat.public_rtp_port_start

Description: Sets the public RTP port range start. Values: 1–65535 Default: 18000

Setting:

network.nat.public_rtp_port_end

Description: Sets the public RTP port range end. Values: 1–65535 Default: 19000

Setting:

network.ip.dhcp_enable

Description: Indicates whether DHCP is enabled. Values: 0 (disabled), 1 (enabled) Default: 1

Setting:

network.ip.static_ip_addr

Description: Sets a static IP address for the network. Values: Text string (IPv4) Default: Blank

Setting:

network.ip.subnet_mask

Description: Sets the subnet mask for the network. Values: Text string (IPv4) Default: Blank

Setting:

network.ip.gateway_addr

Description: Sets the Gateway IP address. Values: Text string (IPv4) Default: Blank

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VSP600 Administrator and Provisioning Manual

Setting:

network.ip.dns1

Description: Sets the primary DNS server IP address. Values: Text string (IPv4) Default: Blank

Setting:

network.ip.dns2

Description: Sets the secondary DNS server IP address. Values: Text string (IPv4) Default: Blank

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VSP600 Administrator and Provisioning Manual

"provisioning" Module: Provisioning Settings

The provisioning settings follow the format: provisioning.[element]. All these settings are exported when you manually export the configuration from the

VSP600. All the provisioning settings are included in the general configuration file.

Setting: Description: Sets the URL for the server hosting the firmware file. Values: Text string Default: Blank

Setting: Description: Sets the URL for the server hosting the handset firmware file. Values: Text string Default: Blank

Setting: Description: Sets the authentication name for the server hosting the firm war e file . Values: Text string Default: Blank

Setting: Description: Sets the authentication password for the server hosting the firmware file. Values: Text string Default: Blank

provisioning.firmware_url

provisioning.handset_firmware_url

provisioning.fw_server_username

provisioning.fw_server_password

Setting: Description: Sets the provisioning server IP address. Values: Text string Default: http://et.vtechphones.com/

Setting: Description: Sets the authentication name for the provisioning server. Values: Text string Default: Blank

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provisioning.server_address

redirectserver

provisioning.server_username

VSP600 Administrator and Provisioning Manual

Setting:

provisioning.server_password

Description: Sets the authentication password for the provisioning ser ve r. Values: Text string Default: Blank

Setting:

provisioning.dhcp_option_enable

Description: Enables or disables using DHCP options for locating the configuration

and firmware files.

Values: 0 (disabled), 1 (enabled) Default: 1

Setting:

provisioning.dhcp_option_priority_1

Description: Sets the first priority DHCP option for the provisioning/firmware file

check.

Values: 66, 159, 160 Default: 66

Setting:

provisioning.dhcp_option_priority_2

Description: Sets the second priority DHCP option for the provisioning/firmware file

check.

Values: 66, 159, 160 Default: 159

Setting:

provisioning.dhcp_option_priority_3

Description: Sets the third priority DHCP option for the provisioning/firmware file

check.

Values: 66, 159, 160 Default: 160

Setting:

provisioning.resync_mode

Description: Sets the mode of the device's provisioning/ firm wa r e file ch eck . Th is

determines which files the device retrieves when the resync process begins.

Values: config_only, firmware_only,

Default: config_and_firmware

config_and_firmware

Setting:

provisioning.bootup_check_enable

Description: Enables or disables bootup check for configuration and firmware files. Values: 0 (disabled), 1 (enabled) Default: 1

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VSP600 Administrator and Provisioning Manual

Setting:

provisioning.resync_time

Description: Sets the interval (in minutes) between checks for new firmware and/or

configuration files.

Values: 0–65535 Default: 0 (OFF)

Setting: Description:

provisioning.remote_check_sync_enable

Enables or disables remotely triggering the device to check for new firmware and/or configuration files. The file checking is triggered remotely via a SIP Notify message from the server containing the

check-sync

event.

Values: 0 (disabled), 1 (enabled) Default: 1

Setting:

provisioning.crypto_enable

Description: Enables or disables encryption check for the configuration file(s). Enable

if you have encrypted the configuration file(s) using AES encryption.

Values: 0 (disabled), 1 (enabled) Default: 0

Setting:

provisioning.crypto_passphrase

Description: Sets the AES encryption passphrase for decrypting the configuration

file(s). Enter the key that was generated when you encrypted the file.

Values: Text string Default: Blank

Setting:

provisioning.check_trusted_certificate

Description: Enables or disables accepting only a trusted TLS certificate for access to

the provisioning server.

Values: 0 (disabled), 1 (enabled) Default: 0

Setting:

provisioning.pnp_enable

Description: Enables or disables the VSP600 checking for the provisioning URL using

the Plug-and-Play Subscribe and Notify protocol.

Values: 0 (disabled), 1 (enabled) Default: 1

Setting:

provisioning.pnp_response_timeout

Description: Sets how long the VSP600 repeats the SUBSCRIBE request if there is

no reply from the PnP server.

Values: 1–60 Default: 10

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VSP600 Administrator and Provisioning Manual

"time_date" Module: Time and Date Settings

The time and date settings follow the format: time_date.[element]. All these settings are exported when you manually export the configuration from the

VSP600. All the time and date settings are included in the general configuration file.

Setting: Description: Enables or disables NTP server to set time and date. Values: 0 (disabled), 1 (enabled) Default: 1

Setting: Description: Sets the URL for the NTP server. Values: Text string Default: us.pool.ntp.org

Setting: Description: Enables or disables DHCP option 42 to find the NTP server. Values: 0 (disabled), 1 (enabled) Default: 0

Setting: Description: Sets the local timezone.

time_date.ntp_server

time_date.ntp_server_addr

time_date.ntp_dhcp_option

time_date.selected_timezone

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VSP600 Administrator and Provisioning Manual

Values:

Pacific/Pago_Pago, Pacific/Honolulu, America/Adak, America/Anchorage, America/Vancouver, America/Tijuana, America/Los_Angeles, America/Edmonton, America/Chihuahua, America/Denver, America/Phoenix, America/Winnipeg, Pacific/Easter, America/Mexico_City , America/Chicago, America/Nassau, America/Montreal, America/Grand_Turk, America/Havana, America/Ne w_York, America/Caracas, America/Halifax, America/Santiago, America/Asuncion, Atlantic/Bermuda, Atlantic/Stanley, America/Port_of_Spain, America/St_Johns, America/Godthab, America/Argentina/Buenos_Aires, America/Fortaleza, America/Sao_Paulo, America/Noronha, Atlantic/Azores, GMT, America/Danmarkshavn, Atlantic/Faroe, Europe/Dublin, Europe/Lisbon, Atlantic/Canary, Europe/London, Africa/Casablanca, Europe/Tirane, Europe/Vienna, Europe/Brussels, Europe/Zagreb, Europe/Prague, Europe/Copenhagen, Europe/Paris, Europe/Berlin, Europe/Budapest, Europe/Rome, Europe/Luxembourg, Europe/Skopje, Europe/Amsterdam, Africa/Windhoek, Europe/Tallinn, Europe/Helsinki, Asia/Gaza, Europe/Athens, Asia/Jerusalem, Asia/Amman, Europe/Riga, Asia/Beirut, Europe/Chisinau, Europe/Kaliningrad, Europe/Bucharest, Asia/Damascus, Europe/Istanbul, Europe/Kiev, Africa/Djibouti, Asia/Baghdad, Europe/Moscow , Asia/T ehran, Asia/Y erevan, Asia/Baku, Asia/Tbilisi, Asia/Aqtau, Europe/Samara, Asia/Aqtobe, Asia/Bishkek, Asia/Karachi, Asia/Yekaterinburg, Asia/Kolkata, Asia/Almaty , Asia/Novosibirsk, Asia/Krasnoyarsk, Asia/Bangkok, Asia/Shanghai, Asia/Singapore, Australia/Perth, Asia/Seoul, Asia/Tokyo, Australia/Adelaide, Aust ra lia /D arwin, Australia/Sydney, Australia/Brisbane, Australia/Hobart, Asia/Vladivostok, Australia/Lord_Howe, Pacific/Noumea, Pacific/Auckland, Pacific/Chatha m, Pacific/Tongatapu

Default: America/New_York

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VSP600 Administrator and Provisioning Manual

Setting:

time_date.daylight_saving_auto_adjust

Description: Sets the device to automatically adjust clock for daylight savings. Values: 0 (disabled), 1 (enabled) Default: 1

Setting:

time_date.daylight_saving_user_defined

Description: Enables or disables manual daylight savings configuration. Values: 0 (disabled), 1 (enabled) Default: 0

Setting:

time_date.daylight_saving_start_month

Description: Sets the month that daylight savings time starts. Values: January–December Default: March

Setting:

time_date.daylight_saving_start_week

Description: Sets the week that daylight savings time starts. Values: 1–5 Default: 2

Setting:

time_date.daylight_saving_start_day

Description: Sets the day that daylight savings time starts. Values: Sunday, Monday, Tuesday,

Default: Sunday

Wednesday, Thursday, Friday, Saturday

Setting:

time_date.daylight_saving_start_hour

Description: Sets the hour that daylight savings time starts. Values: 00:00–23:00 Default: 02:00

Setting:

time_date.daylight_saving_end_month

Description: Sets the month that daylight savings time ends. Values: January–December Default: November

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VSP600 Administrator and Provisioning Manual

Setting:

time_date.daylight_saving_end_week

Description: Sets the week that daylight savings time ends. Values: 1–5 Default: 1

Setting:

time_date.daylight_saving_end_day

Description: Sets the day that daylight savings time ends. Values: Sunday, Monday, Tuesday,

Default: Sunday

Wednesday, Thursday, Friday, Saturday

Setting:

time_date.daylight_saving_end_hour

Description: Sets the hour that daylight savings time ends. Values: 00:00–23:00 Default: 02:00

Setting:

time_date.daylight_saving_amount

Description: Sets the daylight savings time offset in minutes. Values: 0–255 Default: 60

Setting:

time_date.timezone_dhcp_option

Description: Enables or disables DHCP option 2/100/101 for determining time zone

information.

Values: 0 (disabled), 1 (enabled) Default: 0

Setting:

time_date.ntp_server_update_interval

Description: Sets the delay between NTP server updates, in seconds. Values: 0–4294967295 Default: 1000

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"log" Module: Log Settings

The log settings control system logging activities. System logging may be required for troubleshooting purposes. The following logging modes are supported:

 Serial/Console—system log output to an external console using a serial/RS-232

cable

 Syslog server—output to a log file on a separate server  Volatile file

The log settings follow the format: log.[element]. All the log settings are included in the general configuration file.

VSP600 Administrator and Provisioning Manual

Setting:

log.syslog_enable

Description: Enables or disables log output to syslog server. Values: 0 (disabled), 1 (enabled) Default: 0

Setting:

log.syslog_server_address

Description: Sets the syslog server IP address. Values: Text string (IPv4) Default: Blank

Setting:

log.syslog_server_port

Description: Sets the syslog server port. Values: 1–65535 Default: 514

Setting:

log.syslog_level

Description: Sets the log level. The higher the level, the larger the debug output.

5—all 4—debug 3—info 2—warning 1—error 0—critical

Values: 0–5 Default: 2

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VTech ErisTerminal VSP600, ErisTerminal VSP601 Administrator And Provisioning Manual

Specifications and Main Features

Frequently Asked Questions

User Manual