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ErisTerminal® SIP Deskset
VSP715A
User Guide
Hosted Telephony in the Cloud
Hosted Telephony in the Cloud
www.voipe.co.uk
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Table of Contents
Introduction
Deskset features.............................. 1
Quick Reference Guide
Front panel features
........................
4
Navigation Controls, Audio Controls
and Dial Pad ...................................
5
User Guide
VSP715A SIP Endpoint Deskset
Hosted Telephony in the Cloud
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Quick Reference Guide
Navigation Controls, Audio Controls and Dial Pad
Programmable keys
The table below lists the default settings for the programmable keys. The key
assignments on your phone may be different. Some keys may be programmed
as Quick Dial keys, for example. Ask your system administrator about your
Key Number Setting
1 Line 1*
2 Line 1
* Your system administrator can assign more than one key to a line. For example, you might be
able to activate Line 1 with keys 1 and 2. Consult your administrator regarding your phone’s line
MENU/SELECT
Press to:
• display the deskset
menu.
• select a menu item.
CANCEL
While in a menu, press
to cancel an operation
and exit the menu.
NAVIGATION KEY
Press or to scroll
through menus, highlight
items or change settings.
Press or to:
• view the next set of soft
key labels.
• move the cursor left
or right when entering
names, numbers or
other text.
DIAL PAD
MUTE
During a call, press
to prevent your voice
from being heard.
HEADSET
When a headset is
connected to the deskset,
press to make, answer, or
hang up a call.
PROGRAMMABLE KEYS
Can be programmed to
access various functions
and features. For
more information, see
Programmable keys
below.
VOLUME
Press to adjust the:
• listening volume during a call.
• playback volume during
message playback.
• ringer volume when the phone
is idle.
Hosted Telephony in the Cloud
Programmable key options ........... 2
Programmable feature key lights
...
3
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Introduction
This user guide contains detailed instructions for using your VSP715A deskset.
Please read this guide before using your telephone.
Deskset features
The VTech VSP715A deskset is full-featured SIP endpoint business phone
designed to work with popular hosted IP PBX services and on-premise SIP
deskset
enables you to make and receive calls as you would with any other business
phone. The deskset provides calling features such as hold, transfer, conferencing,
speakerphone, quick-dial numbers and one-touch voicemail access.
There are two ports, known as the Ethernet port and PC port, at the back of
the deskset. The Ethernet port allows the VSP715A deskset to connect to the
hosted IP PBX via a router. The PC port is for another device such as a personal
computer to connect to the local area network through the deskset.
The VSP715A deskset supports paging and call transfers between system
extensions and can connect you and two other parties on the same conference call.
The telephone also has two programmable keys. You or your system
administrator can program these keys for functions such as quick dial, redial, Do
Not Disturb, call forwarding, message retrieval, and call parking.
For more information about the programmable keys, see page 12.
The VSP715A IP Phone Features include:
• Backlit Liquid Crystal Display
• Speakerphone and Mute
• Up to 2 lines
• Up to 6 active calls
• 3-way conferencing
• 2 programmable keys
• Message waiting alert LED
• Dual 10/100 Mbps Ethernet ports
• Power over Ethernet enabled
• 200-entry local directory
Hosted Telephony in the Cloud
4
Quick Reference Guide
Front panel features
MESSAGE WAITING LED
HEADSET INPUT (on side)
SPEAKER
Press to turn the speakerphone on or off.
SPEAKERPHONE
MICROPHONE
SCREEN
Displays call information, soft key
labels, and deskset menus.
SOFT KEYS
Perform the actions indicated
by the on-screen labels.
See page 12
Hosted Telephony in the Cloud
1
Page 4
Quick Reference Guide
Programmable key options
on page 55.
• Line
• Directory—pressing the key displays the Directory menu.
• Call History—pressing the key displays the Call history menu.
• Redial—pressing the key displays the redial list.
• Messages—pressing the key displays the Message menu.
• Do Not Disturb—pressing the key enables or disables Do Not Disturb for Line
1 or Line 2.
• Call Forward All—pressing the key enables or disables Call Forward All.
Ensure you have completed the Call Forward All settings. See “Using the
Call menu” on page 38.
• Call Forward No Answer—pressing the key enables or disables Call Forward
No Answer. Ensure you have completed the Call Forward No Answer
settings. See “Using the Call menu” on page 38.
• Call Forward Busy—pressing the key enables or disables Call Forward Busy.
Ensure you have completed the Call Forward Busy settings. See “Using the
Call menu” on page 38.
• Quick Dial—pressing the key dials the number programmed for the key.
• s. The key LED
indicates call status. See “Programmable feature key lights” on page 13.
• ACD—If you are subscribed to this feature, pressing the Automatic Call
Distribution (ACD) key displays the ACD state menu.
• Page—If this feature is enabled, press the Page key to call one or a group of
answered.
• Multicast Page—this feature allows you to call up to ten paging zones.
• Park Call—Dials the access code to park your current call.
• Retrieve Parked Call—Dials the access code to retrieve a parked call.
• In Call DTMF—Dials a string of numbers while you are on a call. For
example, pressing the key might dial a conference access code.
• Call Return—Dials the number of the last missed call.
• Group Call Pickup—Dials the Group Call Pickup code, allowing you to
answer a call ringing at another extension.
• Direct Call Pickup—Dials the Direct Call Pickup code, allowing you to answer
to enter the extension number manually.
Hosted Telephony in the Cloud
Quick Reference Guide
Programmable feature key lights
The programmable feature key lights indicate call status and other information,
Key Light Activity Description
Line Flashing ORANGE
Solid GREEN
Line is unregistered
On a call or dialing
Ringing incoming call
Held call
Shared line key Steady ORANGE
The shared line is on a call
The shared line is on hold
Do not disturb Off
Steady ORANGE
DND is off
DND is on
Call forward Off
Steady ORANGE
Call forward is off
Call forward is on
Off
Steady ORANGE
Flashing ORANGE
Monitored phone is idle
Monitored phone is on a call or has a
held call
The monitored phone is ringing
Registration error
.
Automatic Call
Distribution
Steady GREEN
Slow Flash GREEN
Steady ORANGE
ACD agent “wrap up” state
ACD agent ready state
ACD agent unavailable state
ACD logged on
ACD logged off
ACD subscription error
Hosted Telephony in the Cloud
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