VTech ErisStation VCS752 Administrator And Provisioning Manual

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ErisStation® Conference Phone with Bluetooth VCS752

Administrator and Provisioning Manual

Rev. 1 12/16

VCS752 Administrator and Provisioning Ma nua l

ONTENT S

Preface ...................................................................................................... 6

Text Conventions....................................... ... .... ... ... ... .......................................... ... .... ... ... ..7

Audience.............................................................................................................................7

Related Documents............................................................................................................7

Introducing the VCS752........................................................................... 8

About the VCS752 conference phone................................................................................9

Quick Reference Guide ....................................................................................................10

Network Requirements.....................................................................................................12

VCS752 Configuration Methods.......................................................................................13

Adding a Custom Logo..................................................... ... ... ... .... ... ................................14

Idle screen logo behavior.....................................................................................14

Logo specifications................................. ... ... .... ... ... ... ..........................................14

Uploading a custom logo.....................................................................................15

Custom logo user interactions.............................................................................15

Customizing Soft Keys...................................... ... ... ... .... ... .......................................... ... ...16

Custom soft key configuration file settings ..........................................................16

Configuration Using the Phone Menus................................................ 19

Viewing the Main Menu ....................................................................................................20

Using the Status menu.........................................................................................20

Viewing Line status..............................................................................................22

Using the Admin Settings Menu .......................................................................................23

Using the Network Setting menu.........................................................................24

Using the Line menu............................................................................................27

Using the Provisioning menu...............................................................................28

Using the WebUI..................................................................................... 29

Using the Web User Interface (WebUI)............................................ ... ... .... ... ... ... ... .... ... ...30

Status Page......................................................................................................................32

System Status..................... .... ... ... .......................................... .............................32

System Pages ................................. .......................................... .... ... ... ... .... ......................33

SIP Account Management............ ... .... ... ... ... .... ... ... ... ... .......................................33

General Account Settings ...................................... .... ... ... ... .... ... ... ... ... .... ... ...33

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Dial Plan........................................................................................................35

SIP Server Settings................... .... ... ... .......................................... ... ... .... ... ...36

Registration Settings.....................................................................................36

Outbound Proxy Settings ..............................................................................36

Backup Outbound Proxy Settings .................................................................37

Audio Settings...............................................................................................37

Quality of Service..........................................................................................38

Signaling Settings .........................................................................................38

Feature Access Codes Settings....................................................................39

Voicemail Settings.........................................................................................41

NAT Traversal ...............................................................................................42

Music on Hold Settings .................................................................................42

Network Conference Settings .......................................................................42

Session Timer..................... ... ... .... ... ... ... .... ... ... .......................................... ...43

Call Settings.........................................................................................................44

General Call Settings....................... ... ... .... ... ... ... ... .......................................44

Do Not Disturb...............................................................................................44

Call Forward..................................................................................................45

Preferences .........................................................................................................46

General User Settings................... ... ... ... .......................................... ... .... ... ...46

Call Hold Reminder.......................................................................................47

Call Waiting...................................................................................................47

Program Dial Keys...............................................................................................48

Speed Dial.................................... .......................................... ... .... ......................49

Speed Dial Keys..................................................... .... ... ... ... .... ......................50

Signaling Settings................................................................................................51

Voice .............................................................................................................51

NAT Traversal ...............................................................................................51

Ringer Settings.................................... ... ... ... .......................................... ... .... ......52

Paging Zones................................ ... .......................................... .... ... ...................53

Network Pages .................................................................................................................54

Basic Network Settings........................................................................................54

Basic Network Settings .................................................................................54

Advanced Network Settings.................................................................................55

VLAN.............................................................................................................55

LLDP-MED....................................................................................................56

802.1x ...........................................................................................................56

Contacts Pages ................................................................................................................57

Local Directory.....................................................................................................57

Create Local Directory Entry.........................................................................59

Directory Import/Export ............. .... ... ... ... .......................................... ... .... ... ...59

Blacklist.........................................................................................................60

Create Blacklist Entry....................................................................................61

Blacklist Import/Export ..................................................................................62

LDAP ...................................................................................................................63

LDAP Settings...............................................................................................63

Broadsoft .............................................................................................................66

Broadsoft Phonebook Settings......................................................................66

Call History ..........................................................................................................67

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Servicing Pages................................................................................................................68

Reboot.................................................................................................................68

Time and Date.....................................................................................................68

Time and Date Format ..................................................................................69

Network Time Settings..................................................................................69

Time Zone and Daylight Savings Settings ....................................................69

Manual Time Settings....................................................................................70

Firmware Upgrade...............................................................................................71

Firmware Server Settings..............................................................................71

Manual Firmware Update and Upload ..........................................................72



Provisioning......................................................................................................................73

Provisioning Server.......................................................................................74

Plug-and-Play Settings..................................................................................74

DHCP Settings..............................................................................................75

Resynchronization.........................................................................................75

Import Configuration......................................................................................77

Export Configuration ........................................ ... ... .... ... ... ... .... ... ... ... .............77

Reset Configuration ......................................................................................78

Security................................................................................................................79

Passwords.....................................................................................................79

Web Server .................. .... ... ... .......................................... ... .... ......................80

Certificates...........................................................................................................80

Device Certificate..........................................................................................81

Server Certificate ................................... .... ... ... ... ... .......................................81

System Logs.............................................. ... .... ......................................... .... ... ...82

Syslog Settings .............................................................................................82

Network Trace...............................................................................................83

Download Log...............................................................................................83

Provisioning Using Configuration Files............................................... 84

The Provisioning Process.................................................................................................85

Resynchronization: configuration file checking.................................... ... ... .... ... ...86

VCS752 restart....................................... ... ... .... ... ... ... ... .......................................86

Configuration File Types...................................................................................................87

Data Files...................................... ... .... ... .......................................... ... ... ..........................88

Configuration File Tips and Security.................................................................................89

Guidelines for the MAC-Specific configuration file...............................................89

Securing configuration files with AES encryption ................................................90

Configuration File Parameter Guide..................................................... 92

"sip_account" Module: SIP Account Settings ...................................................................93

General configuration file settings .......... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... .............93

MAC-specific configuration file settings.............................................................104

"network" Module: Network Settings.................... ... ... .... ... .......................................... ... .106

General configuration file settings .......... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... ...........106

MAC-specific configuration file settings.............................................................108

"provisioning" Module: Provisioning Settings.................... ... ... ........................................ 110

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"time_date" Module: Time and Date Settings.................................................................115

"log" Module: Log Settings................................ ... ... ... .... ... ... ... ... ..................................... 119

"remoteDir" Module: Remote Directory Settings.............................................................120

"web" Module: Web Settings ......................................................................................... .125

"user_pref" Module: User Preference Settings...............................................................126

General configuration file settings .......... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... ...........126

MAC-specific configuration file settings.............................................................127

"call_settings" Module: Call Settings ..............................................................................129

"speed_dial" Module: Speed Dial Settings......................................................................131

"ringersetting" Module: Distinctive Ringer Settings.........................................................132

"file" Module: Imported File Settings...............................................................................133

General configuration file settings .......... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... ...........133

MAC-specific configuration file settings.............................................................134

"tone" Module: Tone Definition Settings..........................................................................136

"profile" Module: Password Settings...............................................................................139

General configuration file settings .......... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... ...........139

MAC-specific configuration file settings.............................................................139

"page_zone" Module: Paging Zone Settings..................................................................140

"softkey" Module: Custom Soft Key Settings..................................................................142

"bt_settings" Module: Bluetooth Settings........................................................................144

Troubleshooting................................................................................... 145

Common Troubleshooting Procedures...........................................................................145

Appendixes........................................................................................... 147

Appendix A: Maintenance....... ... ... ... .... ... ... ... .... ... .......................................... ... ... ... .... ... .147

Appendix B: GPL License Information............................................................................148

REFACE

Congratulations on your purchase of this VTech product. Please thoroughly read this manual for all the feature operations and troubleshooting information necessary to install and operate your new VTech product. You can also visit our website at

businessphones.vtech.com or call 1 (888) 370-2006.

VCS752 Administrator and Provisioning Ma nua l

This administrator and provisioning manual contains detailed instructions for installing and configuring your VCS752 SIP Conference Phone with Bluetooth and DECT Accessories with software version 1.1.5.x or newer. See “Using the Status menu” on page 20 for instructions on checking the software version on the VCS752. Please read this manual before installing the product.

Please print this page and record the following information regarding your product: Model number: VCS752 Type: Small to medium business SIP-endpoint conference phone Serial number: _______________________________ Purchase date: _______________________________ Place of purchase: ____________________________ Both the model and serial numbers of your VTech product can be found on the bottom of

the console. Save your sales receipt and original packaging in case it is necessary to return your

telephone for warranty service.

Preface 6 Back to Contents

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CallFwd

Notes provide important information about a feature or procedure.

A caution means that loss of data or unintended circumstances may result.

Text Conventions

Table 1 lists text formats and describes how they are used in this guide.

Table 1. Description of Text Conventions

T ext Format Description

Screen Identifies text that appears on a device screen or a

WebUI page in a title, menu, or prompt.

HARD KEY or DIAL-PAD KEY Identifies a hard key, including the dial-pad keys.

Identifies a soft key.

Example of a Note.

Example of a Caution.

Audience

This guide is written for installers and system administrators. It assumes that you are familiar with networks and VoIP, both in theory and in practice. This guide also assumes that you have ordered your IP PBX equipment or service and selected which PBX features you want to implement. This guide references specific IP PBX equipment or services only for features or settings that have been designed for a specific service. Please consult your equipment supplier or service provider for recommended switches, routers, and firewall and NAT traversal settings, and so on.

As the VCS752 SIP Conference Phone with Bluetooth and DECT Accessories becomes certified for IP PBX equipment or services, VTech may publish interop guides for those specific services. The interop guides will recommend second-party devices and settings, along with VCS752-specific configurations for optimal performance with those services. For the latest updates, visit our website at businessphones.vtech.com.

Introducing the VCS752 8 Back to Contents

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About the VCS752 conference phone

The VTech VCS752 SIP Conference Phone with Bluetooth and DECT Accessories is a conference phone designed to work with popular SIP telephone (IP PBX) equipment and services. Once you have ordered and configured your SIP equipment or service, the VCS752 enables you to make and receive calls as you would with any other business phone. In addition to its speakerphone and conferencing features, the VCS752 provides calling features like hold, transfer and speed-dial numbers.

The VCS752 conference phone features include:

 2.5-inch backlit Liquid Crystal Display  Bluetooth and DECT connectivity for cell phones and headsets  Up to 3 SIP account registrations  Up to 6 active SIP sessions  3-way conferencing  200-entry Call Log

You can configure the VCS752 using the menus on the phone , a br owse r-ba se d in te rface called the WebUI, or an automatic provisioning process (see “Provisioning Using

Configuration Files” on page 84). The WebUI enables you to configure the VCS752 using

a computer that is connected to the same Local Area Network. The We bUI resid es on the VCS752, and may get updated with firmware updates.

Introducing the VCS752 9 Back to Contents

Quick Reference Guide

taErisS tion

1 2

4 5 6

1112

1314

The external features of the VCS752 conference phone are described below.

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1. Status indicator 2. Speaker

3. Cell 2/Headset status indicator 4. LCD screen

5. MENU/SELECT 6. Navigation keys

7. TALK/OFF key 8. Dial pad keys

9. Front microphone 10. MUTE ALL

11. VOL key (ringer volume and listening volume) 12. Soft keys

13. HOLD/CANCEL key 14. Cell 1 Bluetooth Status indicator

Introducing the VCS752 10 Back to Contents

1. USB port (power and network)

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Introducing the VCS752 11 Back to Contents

Network Requirements

A simple VCS752 SIP Conference Phone with Bluetooth and DECT Accessories installation example is shown in Figure 1. A switched network topology is recommended for your LAN (using standard 10/100 Ethernet switches that carry traffic at a nominal rate of 100 Mbit/s).

The office LAN infrastructure should use Cat.-5/Cat.-5e cable. The VCS752 requires a wired connection to the LAN. However, wireless connections from

your LAN to other devices (such as laptops) in your office will not impede performance. A Dynamic Host Configuration Protocol (DHCP) server is recommended and must be on

the same subnet as the VCS752 conference phones so that IP addresses can be auto-assigned. In most cases, your network router will have a DHCP server. By default, the VCS752 has DHCP enabled for automatic IP address assignment.

Some DHCP servers have default settings that limit the number of network IP addresses assigned to devices on the network. You should log in to your server to confirm that the IP range is sufficient.

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If no DHCP server is present, you can assign a static IP to the VCS7 52. You can assign a static IP address using the VCS752 menu. To assign a static IP, go to Admin settings > Network setting > Set static IP. If you do not have a DHCP server or do not manually assign static IPs, you will not be able to access the WebUI and/or enable automatic time updates from an NTP server.

A DNS server is recommended to resolve the path to the Internet and to a server for firmware and configuration updates. If necessary, the system administrator can also download upgrade files and use the WebUI to update the VCS752 firmware and/or configuration settings manually.

Figure 1. VCS752 Installation Example

Introducing the VCS752 12 Back to Contents

VCS752 Configuration Methods

You can configure the VCS752 using one of the following methods:

 From the VCS752 itself, using the menus. The VCS752 menus are best suited to

configuring a few settings, perhaps after the initial setup has been done. For administrators, the settings available on the VCS752 menus include network settings, account settings, and provisioning settings. See “Using the Admin

Settings Menu” on page 23. Many of the settings accessible on the VCS752 are

most useful for end users. Through the menu, they can customize the screen appearance, sounds, and manage calls. For more information, see the VCS752 User Guide.

 The Web User Interface, or WebUI, which you access using your Internet browser .

See “Using the WebUI” on page 29. The browser-based interface is easy to navigate and best suited to configuring a large number of VCS752 settings at once. The WebUI gives you access to every setting required for configuring a single device. You can enter service provider account settings on the WebUI, and set up provisioning, which will allow you to automatically and remotely update the VCS752 after initial configuration.

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 Provisioning using configuration files. Working with configuration files allows you to

configure the device at regular intervals. There are several methods available to enable the VCS752 to locate and upload the configuration file. For example, you can enable the VCS752, when it starts up or reboot s, to check for the presence of a configuration file on a provisioning server. If the configuration file is new or has been modified in any way, the VCS752 automatically downloads the file and applies the new settings. For more information, see “Provisioning Using

Configuration Files” on page 84.

Introducing the VCS752 13 Back to Contents

Adding a Custom Logo

Y ou can upload a custom logo to be displayed on the pho ne idle screen and during bootup. Uploading a logo is done using the configuration file. The parameters for uploading a custom logo are described in “Uploading a custom logo” on page 15. The default logo for bootup and idle mode is the vtech logo.

Idle screen logo behavior

The behavior described below is disabled by default. You can enable the logo to appear instead of the idle screen after a specified period of

inactivity. The parameter for setting the delay before the logo appears is in the General configuration file. See “user_pref.idle_to_logo_timeout” on page 126.

You can enable the phone screen to cycle between the logo and th e idle scre en whe n the phone is in idle mode by setting both the

user_pref.logo_to_idle_timeout

on page 126.

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user_pref.idle_to_logo_timeout

parameters. See “user_pref.logo_to_idle_timeout”

and the

Logo specifications

The file type and dimensions for the logo are listed below.

File type: Monochrome bitmap (.bmp) Dimensions (w × h): Idle screenand bootup logo: 158 × 57 pixels

Positioning a custom logo on the screen is a matter of creating a logo with the maximum dimensions listed above, including any surrounding white space. Note that the width of the logo specified in the table above is the same as the width of the VCS752 screen (158 pixels). There are no configuration file settings to specify the x-axis or y-axis position of the logo on the screen.

Introducing the VCS752 14 Back to Contents

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Uploading a custom logo

The file.bootup_logo and file.idle_logo parameters in the configuration file allow you to upload a custom bootup logo and custom idle logo. Place the logos on your server and enter the URL for each logo for the file.idle_logo and file.bootup_logo parameters.

If the downloaded logo is found to be invalid, the syslog will record one of the following errors:

 file not found  invalid file format  incorrect image size  image is not in black and white

Custom logo user interactions

For VCS752 users, pressing any hard key will exit the idle logo and perform the key's function. For example, pressing MENU will show the Main Menu.

Pressing a soft key when the idle logo is showing will switch to the idle screen.

Introducing the VCS752 15 Back to Contents

Customizing Soft Keys

The configuration file allows you to select which soft keys can appear on the Idle screen, the Active Call screen, the Held Call screen and the Live Dial screen. You can also specify the position of each soft key.

Some soft keys appear only under certain conditions. For example , the Line soft key on the Idle screen appears only if there is more than one registered SIP account. When a "conditional" soft key is not visible, the soft key's position is left empty.

Soft key levels with no soft keys will not be shown if there are multiple soft key levels (as indicated by the  and  icons). Any soft key level where all soft keys are invisible will be dynamically skipped when the user navigates through the available levels. On the VCS752, a soft key level consists of three soft keys (populated or blank) in a row.

Table 2 shows the soft key options available for each screen. Each screen can have a maximum of nine soft keys.

For the custom soft key configuration file parameter s, see “"softkey" Module: Custom Soft

Key Settings” on page 142.

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Custom soft key configuration file settings

You cannot edit soft key text. The configuration file parameters allow you to only select and position the soft keys for each screen.

Table 2. Custom Soft Keys

Screen Available Soft Keys Soft Key Text

Idle Blank

Directory Call Log Redial Messages Do Not Disturb Call Forward Call Forward All Call Forward No Answer Call Forward Busy

Configuration Using the Phone Menus 19 Back to Contents

Viewing the Main Menu

To use the VCS752 menu:

1. When the VCS752 is idle, press MENU. The Main Menu appears.

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2. Press

 or  to highlight the desired sub-menu, and then press SELECT.

 Y ou can a lso press a correspo nding dial pad key to select a numbered menu item.

Press 2 to view the Status menu, for example.

 Press SELECT or an appropriate soft key to save changes.  Press CANCEL to cancel an operation, exit the menu display or return to the idle

screen.

Using the Status menu

Use the Status menu to verify network settings and begin troubleshooting if network problems or account registration issues affect operation.

You can also find the software version of the VCS752 on the Product Info screen, available from the Status menu.

To view the Status menu:

1. When the VCS752 is idle, press MENU.

2. On the Main Menu, press The Status menu appears.

 or  to highlight Status, and then press SELECT. 

3. On the Status menu, press SELECT.

The available status menus are listed in Table 3.

Configuration Using the Phone Menus 20 Back to Contents

 or  to highlight the desired menu, and then press

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T able 3. St atus menu summary

Menu Information listed

1. Network  IP address

 DHCP status (Enabled/Disabled)  Subnet Mask  Gateway IP address  DNS server 1 IP address  DNS server 2 IP address  SNTP server URL  MAC address

2. Line Lines and registration status. On the Line menu, highlight and select the desired line to view detailed line status information:

 Line status (Registered/Not registered)

3. Product Info

 Account display name  Account User ID  Registrar Server IP address  Registrar Server port number  Proxy server IP address  Proxy server port number

 Model number  Serial number  MAC address  Boot version  Firmware version  V-Series  Hardware version  EMC version

Configuration Using the Phone Menus 21 Back to Contents

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Viewing Line status

To view line status, from the Status menu, select Line. The Line menu lists the available lines, along with icons indicating each line's current registration status.

Table 4. Line status icons

Icon Description

Line registered

Line unregistered

Line disabled

To view complete status information for a line:

 On the Line menu, press  or  to highlight the desired line, and then press

SELECT. The full line status screen appears.

Configuration Using the Phone Menus 22 Back to Contents

Using the Admin Settings Menu

Enter

123

To access the Admin Settings menu:

1. When the VCS752 is idle, press MENU.  The Main Menu appears.

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2. Press

3. Use the dial pad to enter the admin password, and then pres s . The default

The Admin settings are listed in Table 5.

Table 5. Admin setting summary

Setting Options

1. Network setting 1. DHCP (Enabled, Disabled)

2. Line 1. LINE 1

 or  to highlight Admin settings, and then press SELECT.

-orPress 4 (Admin settings) on the dial pad.

password is admin (press the soft key to switch between text input options—lowercase letters, uppercase letters, and numbers).

2. Set static IP

3. VLAN ID

4. Others

2. LINE 2

3. LINE 3

3. Provisioning 1. Server

2. Login

3. Password

4. Reset to default Press SELECT to display a screen that allows you to reset the phone to factory default settings.

5. Restart phone Press SELECT to display a screen that allows you to restart the phone.

Configuration Using the Phone Menus 23 Back to Contents

VCS752 Administrator and Provisioning Ma nua l

Save

Using the Network Setting menu

Use the Network setting menu to configure network-related settings for the VCS752. For more information about these settings, see “Basic Network Settings” on page 54 and

“Advanced Network Settings” on page 55.

To use the Network setting menu:

1. From the Admin Settings menu, press then press SELECT. The Network setting menu appears.

2. Press

To enable or disable DHCP:

1. From the Network setting menu, press

 or  to highlight the desired option, and then press SELECT:

 DHCP  Set static IP  VLAN ID  Others (DNS and NTP servers).

SELECT. The DHCP screen appears.

 or  to highlight Network setting, and

 or  to highlight DHCP, and then press

2. Press

DHCP is enabled by default, which means the VCS752 will get its IP address from the network. When DHCP is disabled, you must enter a static IP address for the VCS752.

Configuration Using the Phone Menus 24 Back to Contents

 or  to select Enabled or Disabled, and then press .

You must be familiar with TCP/IP principles and protocols to configure static IP settings.

To set static IP for the VCS752:

Add dot

Save

Backspc

Save

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1. From the Network setting menu, press press SELECT.

If DHCP is disabled, the Set static IP menu appears. If DHCP is enabled, an error message appears briefly before returning you to the Network setting menu.

2. On the Set static IP menu, enter the static IP address. Use the dial pad and the

soft key to enter characters. Press

3. Press

4. Press

5. Press .

To set the VLAN ID for the VCS752:

1. From the Network setting menu, press

 and enter the Subnet Mask. Use the dial pad and the soft key to

enter characters. Press

 or  to advance to the next character.

 and enter the Gateway. Use the dial pad and the Add dot soft key to enter

characters. Press

press SELECT.

 or  to advance to the next character.

 or  to highlight Set static IP, and then

 or  to advance to the next character.

 or  to highlight VLAN ID, and then

2. On the VLAN ID menu, press

3. Press

4. Press .

 and enter the WAN VID. Use the dial pad and the soft key to enter

characters. The valid range is 0 to 4095.

 or  to enable or disable the WAN VLan.

Configuration Using the Phone Menus 25 Back to Contents

To set other settings (DNS and NTP):

Add dot

Save

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1. From the Network setting menu, press SELECT.

If DHCP is disabled, the Others menu appears. If DHCP is enabled, an error message appears briefly before returning you to the Network setting menu.

2. Enter the IP address for the primary DNS server . Use the dial pad and the soft key to enter characters. Press

3. Press

4. Press

5. Press .

 and enter the IP address for the secondary DNS server. The VCS752 uses

this server if the primary server does not respond.

 and enter the IP address for the NTP server. If the VCS752 does not use an

NTP server, you must manually enter the time and date settings.

 or  to advance to the next character.

 or  to highlight Others, and then press

Configuration Using the Phone Menus 26 Back to Contents

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Backspc

123

Save

Edit

Using the Line menu

Use the Line menu to configure line-specific settings for the phone.

To use the Line setting menu:

1. From the Admin Settings menu, press

 to highlight Line, and then press SELECT.

The Line menu appears.

2. Highlight the desired line, if necessary, by pressing full configuration menu for that line appears.

You can configure:

 Account label  Display name  User ID  Authorization ID  Authorization Password  SIP Registrar Server IP  Registrar Server port  Proxy server IP  Proxy server port  Register (Yes or No)  Answer page (Manual or Auto)

, and then press SELECT. The

For more information about these settings, see “SIP Account Management” on page 33.

3. Edit the Line settings using the dial pad and the soft keys available for each setting:

 —deletes a character  —enables you to e nter numbers, lower ca se letters, or upper case le tters

using the dial pad. The soft key does not appear whe n the setting accepts numbers only .

 —saves and applies the new settings  —enables you to edit the setting (appears for the Password setting)

4. Press

 or  to advance to the next character.

Configuration Using the Phone Menus 27 Back to Contents

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Backspc

ABC

Save

Edit

Save

Using the Provisioning menu

Use the Provisioning menu to configure auto-provisioning settings. For more info rmation about auto-provisioning, see “Provisioning” on page 73 and “Provisioning Using

Configuration Files” on page 84.

On the Provisioning menu you can configure:

 Server string—the URL of the provisioning server . The URL can include a complete

path to the configuration file.

 Login ID—the username the VCS752 will use to access the provisioning server.  Login PW—the password the VCS752 will use to access the provisioning server.

To use the Provisioning menu:

1. From the Admin Settings menu, press

 to highlight Provisioning, and then press

SELECT. The Provisioning menu appears.

2. Enter the server URL using the dial pad keys:

 —deletes a character  —enables you to e nter numbers, lower ca se letters, or upper case le tters

with the dial pad. Does not appear when the setting accepts numbers only.

 —prompts you to reboot the phone and apply the new settings  —enables you to edit the setting (appears for the Password setting)

The format of the URL must be RFC 1738 compliant, as follows: "<schema>://<user>:<password>@<host>:<port>/<url-path>"

"<user>:<password>@" may be empty. "<port>" can be omitted if you do not need to specify the port number.

3. Press

 to move to the next line and enter the Login ID for access to the pro visioning

server if it is not part of the server string.

4. Press

 to move to the next line and enter the Login password.

5. Press .



Configuration Using the Phone Menus 28 Back to Contents

SING THE

VCS752 Administrator and Provisioning Ma nua l

C HAPTER 3

The WebUI allows you to configure all aspects of VCS752 conference phone operation, including account settings, network settings, contact lists, and provisioning settings. The WebUI is embedded in the VCS752 operating system. When you access the WebUI, you are accessing it on the device, not on the Internet.

This chapter describes how to access the WebUI and configure VCS752 settings. This chapter covers:

 “Using the Web User Interface (WebUI)” on page 30  “Status Page” on page 32  “System Pages” on page 33  “Network Pages” on page 54  “Contacts Pages” on page 57  “Servicing Pages” on page 68.

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Using the Web User Interface (WebUI)

The Web User Interface (WebUI) resides on the VCS752 conference phone. You can access it using an Internet browser. After you log in to the WebUI, you can configure the VCS752 on the following pages:

System Contacts

 SIP Account Management (see page 33)  Call Settings (see page 44)  User Preferences (see page 46)  Speed Dial (see page 49)  Signaling Settings (see page 51)  Ringer Settings (see page 52)

Network

 Basic Network Settings (see page 54)  Advanced Network Settings (see page 55)

 Local Directory (see page 57)  Blacklist  LDAP (see page 63)  Broadsoft (see page 66)  Call History (see page 67)

Servicing

 Reboot (see page 68)  Time and Date (see page 68)  Firmware Upgrade (see page 71)  Provisioning (see page 73)  Security (see page 79)  Certificates (see page 80)  System Logs (see page 82)

The WebUI also has a System Status page, where you can view network status and general information about the VCS752. The information on the Status page matches the Status menu available on the VCS752.

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To access the WebUI:

1. Ensure that your computer is connected to the same network as the VCS752.

2. Find the IP address of the VCS752: a. When the VCS752 is idle, press MENU. b. Press  to highlight Status, and then press SELECT. c. With Network highlighted, press SELECT.

The Network status screen appears.

d. On the Network status screen, note the IP Address.

3. On your computer , open an Internet browser . (Depending on your browser , some of the pages presented here may look different and have different controls. Ensure that you are running the latest update of your preferred browser.)

4. Type the VCS752 IP address in the browser address bar and press ENTER on your computer keyboard. The browser displays a window asking for your user name and password.

5. For the user name, enter admin. For the password, enter the default password, admin. You can change the password later on the WebUI Security page, available under Servicing.

6. Click OK. The WebUI appears.

Click topics from the navigation bar along the top of the WebUI, and then click the links along the left to view individual pages. For your security, the WebUI times out after 10 minutes, so if it is idle for that time, you must log in again.

Most WebUI configuration pages have a button. Click to save changes you have made on the page. During a configuration session, click before you move on to the next WebUI page.

The remaining procedures in this section assume that yo u are already logged into the WebUI.

The settings tables in this section contain settings that appear in the WebUI and their equivalent settings in the configuration file template. You can use the configuration file template to create custom configuration files. Configuration files can be hosted on a provisioning server and us ed for aut om a tica lly con fig ur ing phones. For more information, see “Provisioning Using Configuration Files” on

page 84.

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Status Page

The WebUI System Status page is equivalent to the Status menu on the VCS752.

System Status

The System Status page shows:

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 General information about your device, including model, MAC address, and

firmware version

 Account Status information about your SIP account registration  Network information regarding your device’s network address and network

connection

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System Pages

SIP Account Management

On the SIP Account Management pages, you can configure each account you have ordered from your service provider.

The SIP Account settings are also available as parameters in the configuration file. See

“"sip_account" Module: SIP Account Settings” on page 93.

General Account Settings

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Click the link for each setting to see the matching configuration file parameter in

“Configuration File Parameter Guide” on page 92. Default values and ranges are listed

there.

Setting Description

Enable Account Enable or disable the SIP account. Select to enable. Account Label Enter the name that will appear on the VCS752 display

when account x is selected.

Display Name

User identifier Enter the User identifier supplied by your service provider.

Enter the Display Name. The Display Name is the text portion of the caller ID that is displayed for outgoing calls using account x.

The User ID, also known as the Account ID, is a SIP URI field used for SIP registration.

Note

: Do not enter the host name (e.g. "@sipservice.com").

The WebUI automatically adds the default host name.

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Setting Description

Authentication name If authentication is enabled on the server, enter the

authentication name (or authentication ID) for authentication with the server.

Authentication password If authentication is enabled on the server, enter the

authentication password for authentication with the server.

Dial Plan Enter the dial plan, with dialing strings separated by a |

symbol. See “Dial Plan” on page 35.

Inter Digit Timeout (secs) Sets how long the VCS752 waits after any "P" (pause) in

the dial string or in the dial plan.

Maximum Number of Calls

Select the maximum number of concurrent active calls allowed for that account.

Page Auto Answer When set to Auto, enables the VCS752 to automatically

answer when a page is received. This is usually the desired behavior for paging.

Feature Synchronization Enables the VCS752 to synchronize with Broadworks

Application Server. Changes to features such as DND, Call Forward All, Call Forward No Answer, and Call Forward Busy on the server side will also update the settings on the VCS752 menu and WebUI. Similarly, changes made using the VCS752 or WebUI will update the settings on the server.

DTMF method Select the default DTMF transmission method. You may

need to adjust this if call quality problems are triggering unwanted DTMF tones or you have problems sending DTMF tones in general.

Unregister after reboot Enables the phone to unregister the account(s) after

rebooting-before the account(s) register again as the phone starts up. If other phones that share the same account(s) unregister unexpectedly in tandem with the rebooting VCS752, disable this setting.

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Dial Plan

The dial plan consists of a series of dialing rules, or strings, that determine whether what the user has dialed is valid and when the VCS752 should dial the number.

Numbers that are dialed when forwarding a call—when the user manually fowards a call, or a pre-configured number is dialed for Call Forward All, Call Forward–No Answer, or Call Forward Busy—always bypass the dial plan.

Dialing rules must consist of the elements defined in the table below.

Element Description

x Any dial pad key from 0 to 9, includin g # an d *. [0-9]

x+ An unlimited series of digits. , This represents the playing of a se condary dial ton e after the user ente rs the

PX This represents a pause of a defined time; X is the pause duration in

(0:9) This is a substitution rule where the first number is replaced by the second.

| This separator is used to indicate the start of a new pattern. Can be used to

A sample dial plan appears below.

Any two numbers separated by a hyphen, where the second number is greater than the first. All numbers within the range or valid, excluding # and *.

digit(s) specified or dials an external call prefix before the comma. For instance, "9,xxxxxxx" means the secondary dial tone is played after the user dials 9 until any new digit is entered. "9,3xxxxxx" means only when the digit 3 is hit would the secondary dial tone stop playing.

seconds. For instance, "P3" would represent pause duration of 3 seconds. When "P" only is used, the pause time is the same as the Inter Digit Timeout (see “SIP Account Management” on page 33).

For example, "(4:723)xxxx" would replace "46789" with "723-6789". If the substituted number (the first number) is empty, the second number is added to the number dialed. For example, in "(:1)xxxxxxxxxx", the digit 1 is appended to any 10-digit number dialed.

add multiple dialing rules to one pattern edit box.

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SIP Server Settings

Setting Description

Server address Enter the IP address or domain name for the SIP server. Server port Enter the port number that the SIP server will use.

Registration Settings

Setting Description

Server address Enter the IP address or domain name for the registrar

server. Server port Enter the port number that the registrar server will use. Expiration Enter the desired registration expiry time in seconds. Registration Freq (secs) Enter the desired registration retry frequency in seconds. If

registration using the Primary Outbound Proxy fails, the

Registration Freq setting determine s th e nu m ber of

seconds before a registration attempt is made using the

Backup Outbound Proxy.

Outbound Proxy Settings

Setting Description

Server address Enter the IP address or domain name for the proxy server. Server port Enter the port number that the proxy server will use.

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Backup Outbound Proxy Settings

Setting Description

Server address Enter the IP address or domain name for the backup proxy server. Server port Enter the port number that the backup proxy server will use.

Audio Settings

Setting Description

Ringer Tone Sets the ringer tone for incoming calls on the account. Codec priority 1 Select the codec to be used first du rin g a call. Codec priority 2 Select the codec to be used second during a call if the

previous codec fails. Codec priority 3 Select the codec to be used third during a call if the

previous codec fails. Codec priority 4 Select the codec to be used fourth during a call if the

previous codec fails. Codec priority 5 Select the codec to be used fifth during a call if the previous

codec fails. Enable voice encryption

(SRTP) Enable G.729 Annex B When G.729a/b is enabled, se lect to enable G.729

Preferred Packetization Time (ms)

Select to enable secure RTP for voice packets.

Annex B, with voice activity detection (VAD) and

bandwidth-conserving silence suppression.

Select the packetization interval time.

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Quality of Service

Setting Description

DSCP (voice) Enter the Differentiated Services Code Point (DSCP) value

from the Quality of Service setting on your router or switch. DSCP (signalling) Enter the Differentiated Services Code Point (DSCP) value

from the Quality of Service setting on your router or switch.

Signaling Settings

Setting Description

Local SIP port Enter the local SIP port. Transport Select the SIP transport protocol:

 TCP (Transmission Control Protocol) is the most

reliable protocol and includes error checking and delivery validation.

 UDP (User Datagram Protocol) is generally less prone

to latency, but SIP data may be subject to network congestion.



TLS (Transport Layer Security)—the VCS752 supports secured SIP signalling via TLS. Optional server authentication is supported via user-uploaded certificates. TLS certificates are uploaded using the configuration file. See

Settings” on page 133

“"file" Module: Imported File

and consult your service

provider.

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Feature Access Codes Settings

If your IP PBX service provider uses feature access codes, then enter the applicable codes here.

Setting Description

Paging Enter the paging access code. Call Park Enter the call park access code. Broadsoft provides a

feature access code for the park feature.

Asterisk/Metaswitch provides a parking lot extension

number for the park fe ature. Enter the p arking lot extension

number here. Parked Call Retrieval Enter the call park retrieval access code. Broadsoft and

Asterisk/Metaswitch provide a feature access code for park

retrieval. Voicemail Enter the voicemail acce ss code. The code is dialed when

the user selects a line from the phone's Message menu. DND ON Enter the Do Not Disturb ON access code. DND OFF Enter the Do Not Disturb OFF access code. Call Forward All ON Enter the Call Forward All ON access code. Call Forward All OFF Enter the Call Forward All OFF access code. Call Forward No Answer ONEnter the Call Forward No Answer ON access code.

Call Forward No Answer OFF

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Enter the Call Forward No Answer OFF access code.

Setting Description

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Call Forward Busy ON

Enter the Call Forward Busy ON access code. Call Forward Busy OFF Enter the Call Forward Busy OFF access code. Anonymous Call Reject ONEnter the Anonymous Call Reject ON access code.

Anonymous Call Reject

Enter the Anonymous Call Reject OFF access code. OFF

Anonymous Call ON Enter the Anonymous Call ON access code. Anonymous Call OFF Enter the Anonymous Call OFF access code. Call Waiting ON Enter the Call Waiting ON access code. Call Waiting OFF Enter the Call Waiting OFF access code. Group Call Pickup Enter the Group Call Pickup code. Dialing the code enables

the user to answer a call ringing at another VCS752 that is

part of the same group. Direct Call Pickup Enter the Direct Call Pickup code. Dialing the code enables

the user to answer a call ringing at another VCS752.

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Voicemail Settings

Setting Description

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Enable MWI Subscription

When enabled, the account subscribes to the "message

summary" event package. The account may use the User

ID or the service provider's "Mailbox ID". Mailbox ID Enter the URI for the mailbox ID. The phone uses this URI

for the MWI subscription. If left blank, the User ID is used

for the MWI subscription. MWI subscription

expiration

Enter the MWI subscription expiry time (in seconds) for

account x. Ignore unsolicited MWI When selected, unsolicited MWI notifications—notifications

in addition to, or instead of SUBSCRIBE and NOTIFY

methods—are ignored for account x. If the VCS752

receives unsolicited MWI notifications, the Message

Waiting LED will not light to indicate new messages.

Disable this setting if:

 MWI service does not involve a subscription to a

voicemail server. That is, the server supports unsolicited MWI notifications.

 you want the Message Waiting LED to indicate new

messages when the VCS752 receives unsolicited MWI notifications.

Enable Stutter Dial Tone Enables or disa ble s the stutter dial tone for that account

(indicating message(s) waiting) when the phon e goes off

hook.

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NAT Traversal

Setting Description

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Enable STUN

Server address Enter the STUN server IP address or domain name. Server port Enter the STUN server port. Enable UDP Keep-Alive Enables or disables UDP keep-alives. Keep-alive packets

Keep-alive interval (secs) Enter the interval (in seconds) for sending UDP keep-alives.

Enables or disables STUN (Simple Traver sal of UDP through

NATs) for account x. The Enable STUN setting allows the

VCS752 to identify its publicly addressable information

behind a NAT via communicating with a STUN server.

are used to maintain connections established through NAT.

Music on Hold Settings

Setting Description

Enable Local MoH Enables or disables a hold-reminder tone that the user

hears when a far-end caller puts the call on hold.

Network Conference Settings

Setting Description

Enable Network Conference

Conference URI Enter the URI for the network bridge for conference

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Enables or disables network conferencing for account x.

handling on account x.

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Session Timer

Setting Description

Enable Session Timer Enables or disables the SIP session timer. The session

timer allows a periodic refreshing of a SIP session using

the RE-INVITE message. Minimum value (secs) Sets the session timer minimum value (in seconds) for

account x. Maximum value (secs) Sets the session timer maximum value (in seconds) for

account x.

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Call Settings

You can configure call settings for each account. Call Settings include Do Not Disturb and Call Forward settings.

The call settings are also available as parameters in the configuration file. See

“"call_settings" Module: Call Settings” on page 129.

General Call Settings

Setting Description

Anonymous Call Reject Enables or disables rejecting calls indicated as

"Anonymous." Enable Anonymous Call Enables or disables outgoing anonymous calls. When

enabled, the caller name and number are indicated as

"Anonymous."

Do Not Disturb

Setting Description

Enable DND Turns Do Not Disturb on or off. Incoming calls When set to Show, the phone displays incoming call

information while Do Not Disturb is on. When set to Reject,

the phone rejects incoming calls without alerting the user.

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Call Forward

Setting Description

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Enable Call Forward Always

Enables or disables call forwarding for all calls on that line.

Select to enable. Target Number Enter a number to which all calls will be forwarded. Enable Call Forward

Busy

Enables or disables forwarding incoming calls to the target

number if:

 the number of active calls has reached the maximum

number of calls configured for account x

 Call Waiting Off is se lected.

Target Number Enter a number to which calls will be forwarded when Call

Forward Busy is enabled. Enable Call Forward No

Answer

Enables or disables call forwarding for unanswered calls

on that line. Target Number Enter a number to which unanswered calls will be

forwarded. Delay Select the number of rings before unanswered calls are

forwarded.

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Preferences

On the Preferences page, you can configure some basic settings for th e phone and set hold reminder and call waiting settings. The Preferences page is a lso availa ble to p hone u sers when they log on to the WebUI.

The preference settings are also available as parameters in the configuration file. See

“"user_pref" Module: User Preference Settings” on page 126.

General User Settings

Click the link for each setting to see the matching configuration file parameter in

“Configuration File Parameter Guide” on page 92. Default values and ranges are listed

there.

Setting Description

WebUI Language Sets the language that appears on the WebUI. Phone Language Sets the language that appears on the phone. Other

languages may be added in a future release. Backlight Timer (secs) Sets how long (in seconds) the screen backlight stays on

after the last button press. Ringer Volume Sets the ringer volume for incoming calls. Y ou can also use

the VOLUME  or  keys on the VCS752.

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Call Hold Reminder

Setting Description

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Enable Call Hold Reminder Tone

Tone Interval (secs) Sets the interval for the call hold r eminder tone, in se conds.

Enables or disables the call hold reminder tone. Select to

enable.

Call Waiting

Setting Description

Call Waiting Off

Call Waiting On When selected, enables incoming call notifications when

Enable Call Waiting Tone Enables or disables the call waiting tone. Select to enable. Tone Interval (secs) Sets the interval for the call waiting tone, in seconds.

When selected, disables incoming call notifications when

the user is already on a call. Incoming calls are rejected.

Incoming callers hear a busy signal. When Call Waiting Off

is selected, and Call Forward Busy is enabled, incoming

calls are handled according to the Call Foward Busy setting .

the user is already on a call.

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Program Dial Keys

The Program Dial feature allows phone users to dial numbe rs with a single pr ess of a soft key. On the Program Dial pages, you can configure up to three Program Dial keys. Each key requires a label (short enough to fit in the sof t key’s area), an account and number that the key will dial, a location where the key will fit between the other soft keys, and the call modes during which the key will appear.

To enter program dial soft keys:

1. Enter the Program Dial key label. Labels that exceed the width of the soft key will end with ... when they appear on the phone.

2. Enter a value that the Program Dial key will dial.

3. Select an account that the Program Dial key will use.

4. Select the call modes for which you want the Program Dial key to appear.

5. Select the location for the Program Dial key for the selected call modes. You can place the key before another key, or place it last in the order.

6. Click .

7. Configure any additional Program Dial keys.

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Speed Dial

On the Speed Dial page, you can enter up to 10 speed dial numbers. For each speed dial number you enter, you must assign the account on which the number will be dialed out.

To dial a speed dial number, press and hold the dial pad key that matches the speed dial entry number.

This menu duplicates the speed dial menu on the phone (Main Menu > Features > Speed dial) . Entries that are entered and saved on the WebUI replace entries that were entered using the phone. Similarly, entries that are configured using the phone menu will update entries on the WebUI.

The speed dial key settings are also available as par amete rs in the configur ation file. See

“"speed_dial" Module: Speed Dial Settings” on page 131.

After entering information on this page, click to save it.

To enter speed dial numbers:

1. In the Name column, enter the name associated with this speed-dial entry.

2. In the Value column, enter a phone number for the desired key.

3. In the Account column, select the account that this speed dial number will use.

4. Click .

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Speed Dial Keys

Click the link for each setting to see the matching configuration file parameter in

“"speed_dial" Module: Speed Dial Settings” on page 131.

Setting Description

Name The name associated with the speed dial entry. Value The phone number that the speed dial key dials when

pressed and held.

Account The SIP account that the phone will use to dial the number.

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Signaling Settings

The signaling settings are also available as parameters in the configuration file. See

“"network" Module: Network Settings” on page 106.

After entering information on this page, click to save it.

Voice

Click the link for each setting to see the matching configuration file parameter in “"network"

Module: Network Settings” on page 106. Default values and ranges are listed there.

Setting Description

Min Local RTP port

Max Local RTP port Enter the upper limit of the RTP port range.

Enter the lower limit of the Real-time Transport Protocol (R TP) port range. RTP ports specify the minimum and maximum port values that the phone will use for RTP packets.

NAT Traversal

The NAT Traversal settings are communicated to the VoIP server so that the VCS752 is reachable when connected to the Internet behind NAT.

Setting Description

Enable IP Masquerading Select to enable NAT traversal and IP ma sq ue r ad ing . Public IP address Enter the external IP address of your router. This setting

identifies the router's public address to the VoIP server.

Public SIP port Enter the router port number being used for SIP. This

setting identifies the router's port to the VoIP server. Min Public RTP port Enter the lower limit of the public RTP port range. Max Public RTP port Enter the upper limit of the RTP port range.

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Ringer Settings

The Ringer Settings enable you to provide a distinctive ringing feature via the custom Alert-Info header associated with an inc oming call. This setting overrides the ringer tone you have set for the account. For example, you can set a unique ringer tone to alert the VCS752 user upon receiving any incoming calls tagged as "important" in the Alert-Info header.

The SIP Invite message contains an Alert-Info header that the phone checks in order to determine which ringer tone to play. The Alert-Info header format is as follows:

Alert-Info: info=info_text

If the header contains the "info" p arameter , the phone attempts to match it to the Distinctive Ringing Text. If there is a match, the associated tone will play. If there is no match, the default tone for the account will play.

The matching is done on a "first match" basis. In the case of duplicate text strings, the ringer tone associated with the first matched entry in the Distinctive Ringing Text list will play.

The server-side configuration must be done with your service provider. The SIP Invite text ("Distinctive Ringing Text" on the Ringer WebUI p age) must be entered in the forma t where x is the ringer number from 1 to 10. For example, to match Ringer 1 enter

ringerx

ringer1

The ringer settings are also available as parameters in the configuration file. See

“"ringersetting" Module: Distinctive Ringer Settings” on page 132.

After entering information on this page, click to save it.

Setting Description

Distinctive Ringing Text Enter the text that will match the "info" parameter and play

the ringer tone. The Distinctive Ringing Text must be in the

format ringerx where x is the ringer tone 1 to 10. Tone Select the desired ringer from the list.

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Paging Zones

On the Paging Zones page, you can enter the multicast IP addresses that the phone will monitor. When a page is sent out using this multicast IP address, all phones that are programmed to monitor that IP address will receive the paging RTP stream and play the page on their speakerphone. You can also enable the phone to send out multicast pages using a particular multicast IP address.

Y ou must first set up paging group s (each group consisting of a multicast paging IP address and assigned User IDs) on your SIP PBX. The VCS752 can monitor a maximum of 10 multicast IP addresses.

Setting Description

Name Enter the name of the paging zone. Names can be a

maximum of 15 characters. The paging zone name is

displayed on the LCD during incoming and outgoing

multicast pages. Multicast IP Enter the paging zone multicast IP address. The IP

address range for multicast addresses is

224.0.0.0–239.255.255.255.

Multicast Port Ente r the multicast port used by the multicast IP address.

The valid port range is 1 to 65535. Priority Select the paging zone priority from 1 to 10. Zones with a

priority higher than another zone can interrupt the

lower-priority zone's active page.

In addition, a call priority setting is available in the

configuration file (page_zone.call_priority_t hr es ho ld ). Th is

priority setting also ranges from 1 to 10 (2 is the default). If

the paging zone priority is higher or equal to the call

priority, then a multicast page can interrupt an active,

dialing, or incoming call. Enable Incoming Page

Select to enable the VCS752 to receive incoming pages for

that paging zone. If the "Enable Incoming Page" checkbo x is

not selected, the phone will not listen for the multicast, but

will still be able to broadcast an outgoing page.

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Network Pages

You can set up the VCS752 for your network configuration on the Network pages. Your service provider may require you to configure your network to be compatible with its service, and the VCS752 settings must match the network settings.

The network settings are also available as parameters in the configuration file. See

“"network" Module: Network Settings” on page 106.

After entering information on this page, click to save it.

Basic Network Settings

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If you disable DHCP on this page, you must configure static IP settings for the VCS752. You must be familiar with TCP/IP principles and protocols to configure static IP settings.

Basic Network Settings

Click the link for each setting to see the matching configuration file parameter in “"network"

Module: Network Settings” on page 106. Default values and ranges are listed there.

Setting Description

DHCP DHCP is selected (enabled) by default, which means the

VCS752 will get its IP address, Subnet Mask, Gateway , and DNS Server(s) from the network. When DHCP is disabled, you must enter a static IP address for the VCS752, as well as addresses for the Subnet Mask, Gateway, and DNS Server(s).

Static IP When Static IP is selected, you must enter a static IP

address for the VCS752, as well as addresses for the

Subnet Mask, Gateway, and DNS Server(s). IP Address Subnet Mask Enter the subnet mask.

If DHCP is disabled, enter a static IP address for the VCS7 52.

Gateway Enter the address of the default gateway (in this case, your

router).

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Setting Description

Primary DNS If DHCP is disabled, enter addresses for the primary and Secondary DNS

secondary DNS servers.

Advanced Network Settings

VLAN

You can organize your network and optimize VoIP performance by creating a virtual LAN for phones and related devices.

Click the link for each setting to see the matching configuration file parameter in “"network"

Module: Network Settings” on page 106. Default values and ranges are listed there.

Setting Description

Enable LAN Port VLAN Enable if the phone is part of a VLAN on your network.

Select to enable. VID Enter the VLAN ID (vlan 5, for example). Priority Select the VLAN priority that matches the Quality of

Service (QOS) settings that you have set for that VLAN ID.

Outbound SIP packets will be marked and sent according

to their priority. 7 is the highest priority.

Note: Configuring QOS settings for your router or switch is

a subject outside the scope of this document.

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LLDP-MED

Setting Description

Enable LLDP-MED Enables or disables Link Layer Discovery Protocol for

Media Endpoint Devices (LLDP-MED). LLDP-MED is a

standards-based discovery protocol supported on some

network switches. It is required for auto-configuration with

VLAN settings. Packet Interval (secs) Sets the LLDP-MED packet interval (in seconds).

802.1x

Setting Description

Enable 802.1x Enables or disables the 802.1x authentication protocol.

This protocol allows the phone to attach itself to network

equipment that requires device authentication via 802.1x. Identity Enter the 802.1x EAPOL identity. MD5 Password Enter the 802.1x EAPOL MD5 password.

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Contacts Pages

Local Directory

On the Local Directory page, you can manage your local directory entries. You can sort, edit, delete, and add contact information for up to 200 entries. In order to back up your contacts or import another local directory file, the page also enables you to export and import your phone's local directory.

The Local Directory lists entries on up to 10 pages, with 20 entries per p age. Click ,

, , or a page number to view the desired page of entries.

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You can also use the phone menu to manage local directory entries. For more information, see the VCS752 User Guide.

Table 6 describes the buttons available on the Local Directory page.

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Table 6. Local Directory commands

Click To...

Sort the list by last name.

Edit information for an entry

View the next page of entries.

View the last page of entries.

View the first page of entries.

Delete selected entries from the directory. Click Select All to select every entry on the page you are viewing.

Add a new directory entry.

Delete all Directory entries.

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Import a directory file.

Export the directory.

To add a new directory entr y:

1. Click . The Create Local Directory Entry page appears.

2. Enter the required information as described in the following table.

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Create Local Directory Entry

Setting Description Range Default

First Name Enter the appropriate names in Last Name

these fields. The maximum length of the first name and last name fields is 15 characters.

n/a Blank

Ringer Tone Sets a unique ringer tone for calls

from this directory entry.

Account Sets the account used when you

dial this directory entry.

Work Number

Enter the appropriate names and numbers in these fields.

Other Number

Auto, Tone 1–10 Tone 1

Default Account, Account 1–3

n/a BlankMobile Number

Default Account

Directory Import/Export

The best way to create a directory file for import is to first export the directory from the phone. After exporting the file, open it in an .xml editor and add or modify entries.

Importing a directory file adds the imported directory entries to existing entries. Therefore, it is possible to have duplicate entries after importing a directory file. If you are importing a "complete" directory file with the aim of replacing the entire current directory, use Select All and to clear the directory before importing the file.

Using the configuration file, you can set whether an imported directory file adds to existing entries or replaces existing entries. See “"file" Module: Imported File

Settings” on page 133.

Directory files are .xml files that have the following tags:

Local Directory WebUI field Directory file XML tag

First Name <DIR_ENTRY_NAME_FIRST> Last Name <DIR_ENTRY_NAME_LAST> Work Number <DIR_ENTRY_NUMBER_WORK> Mobile Number <DIR_ENTRY_NUMBER_MOBILE> Other Number <DIR_ENTRY_NUMBER_OTHER> Account <DIR_ENTRY_LINE_NUMBER> Call Block (not on WebUI) <DIR_ENTRY_BLOCK> Ringer Tone <DIR_ENTRY_RINGER>

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Blacklist

On the Blacklist page, you can manage local blacklist entries. The VCS752 rejects calls from numbers that match blacklist entries. You can sort, edit, delete, and add up to 200 blacklist entries. In order to back up your blacklist entries or import another local blacklist file, the page also enables you to export and import the blacklist.

The blacklist lists entries on up to 10 pages, with 20 entries per page. Click ,

, , or a page number to view the desired page of entries.

You can also use the VCS752 menu to manage blacklist entries. For more information, see the VCS752 User Guide.

Table 7 describes the buttons available on the Blacklist page.

Table 7. Blacklist commands

Click To...

Sort the list by last name.

Edit information for an entry

View the next page of entries.

View the last page of entries.

View the first page of entries.

Delete selected entries. Click Select All to select every entry on the page you are viewing.

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Table 7. Blacklist commands

Click To...

Add a new entry.

Delete all entries.

Import a blacklist file.

Export the blacklist.

To add a new blacklist entry:

1. Click . The Create Blacklist Entry page appears.

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2. Enter the required information as described in the following table.

Create Blacklist Entry

Setting Description Range Default

First Name Enter the appropriate names in Last Name

these fields. The maximum length of the first name and last name fields is 15 characters.

Account Sets the account used when you

dial this directory entry.

Work Number

Enter the appropriate names and numbers in these fields.

Other Number

n/a Blank

Default Account,

Account 1

Account 1–3

n/a BlankMobile Number

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Blacklist Import/Export

The best way to create a blacklist file for import is to first export the blacklist from the VCS752. After exporting the file, open it in an .xml editor and add or modify entries.

Importing a blacklist file adds the imported blacklist entries to existing entr ies. Therefore, it is possible to have duplicate entries after importing a blacklist file. If you are importing a "complete" blacklist file with the aim of replacing the entire current blacklist, use Select All and to clear the blacklist before importing the file.

Using the configuration file, you can set whether an imported blacklist file adds to or replaces existing entries. See “"file" Module: Imported File Settings” on

page 133.

Blacklist files are .xml files that have the following tags:

Blacklist WebUI field Blacklist file XML tag

First Name <BLACKLIST_ENTRY_NAME_FIRST> Last Name <BLACKLIST_ENTRY_NAME_LAST> Work Number <BLACKLIST_ENTRY_NUMBER_WOR K> Mobile Number <BLACKLIST_ENTRY_NUMBER_MOBILE> Other Number <BLACKLIST_ENTRY_NUMBER_OTHER> Account <BLACKLIST_ENTRY_LINE_NUMBER>

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LDAP

The phone supports remote Lightweight Dire ctory Access Protocol (LDAP) directories. An LDAP directory is hosted on a remote server and may be the central directory for a large organization spread across several cities, of fices, and dep artment s. You can configure the phone to access the directory and allow users to search the directory for names and telephone numbers.

The LDAP settings are also available as parameters in the configuration file. See

“"remoteDir" Module: Remote Directory Settings” on page 120.

After entering information on this page, click to save it.

LDAP Settings

Click the link for each setting to see the matching configuration file parameter in

“"remoteDir" Module: Remote Directory Settings” on pag e 120. Default values and ranges

are listed there.

Setting Description

Enable LDAP Enables or disables the phone's access to the LD AP

directory. Directory name Enter the LDAP directory name. Server address Enter the LDAP server domain name or IP address. Port Enter the LDAP server port.

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Setting Description

Version Select the LDAP protocol version supported on the phone.

Ensure the protocol value matches the vers io n as sign e d

on the LDAP server. Authentication scheme Select the LDAP server authentication scheme. Authentication name Enter the user name or authentication name for LDAP

server access. Authentication password Enter the authentication password for LDAP server access. Base Enter the LDAP search base. This sets where the search

begins in the directory tree structure. Enter one of more

attribute definitions, separated by commas (no spaces).

Your directory may include attributes like "cn" (common

name) or "ou" (organizational unit) or "dc" (domain

component).

For example: ou=accounting,dc=vtech,dc=com Maximum number of

entries

Sets the maximum number of entrie s returned for an LDAP

search. Limiting the number of hits can conserve network

bandwidth. Maximum search delay Enter the delay (in seconds) before the phone starts

returning search results. First name filter Enter the first name attributes for LDAP searching. The

format of the search filter is compliant to the standard string

representations of LDAP search filters (RFC 2254). Last name filter Enter the last name attributes for LDAP searching. The

format of the search filter is compliant to the standard string

representations of LDAP search filters (RFC 2254). Phone number filter Enter the number attributes for LDAP searching. The

format of the search filter is compliant to the standard string

representations of LDAP search filters (RFC 2254). First name attribute Sets the attribute for first name. What you enter here

should match the first name attribute for entries on the

LDAP server (gn for givenName, for example). This helps

ensure that the phone displays LDAP entries in the same

format as the Local Directory. Last name attribute Sets the attribute for last name. What you enter here

should match the last name attribute for entries on the

LDAP server (sn for surname, for example). This helps

ensure that the phone displays LDAP entries in the same

format as the Local Directory.

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Setting Description

Work number attribute Sets the attribute for the work number. Wha t you enter here

should match the work number attribute for entries on the

LDAP server (telephoneNumber, for example). This helps

ensure that the phone displays LDAP entries in the same

format as the Local Directory. Mobile number attribute Sets the attribute for the mobile number. What you enter

here should match the mobile number attribute for entries

on the LDAP server (mobile, for example). This helps

ensure that the phone displays LDAP entries in the same

format as the Local Directory. Other number attribute Sets the attribute for the other numb e r. What you enter

here should match the other number attribute for e ntries on

the LDAP server (otherPhone, for example). This helps

ensure that the phone displays LDAP entries in the same

format as the Local Directory. Lookup for incoming

calls

Enables or disables LDAP incoming call lookup. If enabled,

the phone searches the LDAP directory for the incoming

call number. If the number is found, the phone uses the

LDAP entry for CID info. Lookup in dialing mode Enables or disables LDAP outgoing call lookup. If enabled,

numbers entered in pre-dial or live dial are matched

against LDAP entries. If a match is found, the LDAP entry

is displayed for dialing.

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Broadsoft

The phone supports access to the Broadsoft Phonebook. Users can search for and call contacts that are hosted on the Broadsoft Phonebook. On the Broadsoft Phonebook Settings page, you must enter the path a nd cr ed ential s to en able the ph one to a ccess the Broadsoft Phonebook.

Broadsoft Phonebook Settings

Setting Description

Enable Broadsoft Phonebook

Display name Enter the display name fo r the Broadsoft Phonebook. This

Server base address Enter the Broadsoft Phonebook server domain or IP

Port Enter the Broadsoft Phonebook server po rt. Authentication name Enter the user name or authentication name for Broadsoft

Authentication password Enter the authentication password for Broadsoft

Directory type Select the directory type: Group, Group Common,

Enables or disables the phone's access to the Broadsoft

phonebook.

name appears on the Directory list on the VCS752 menu.

address.

Phonebook access.

Enterprise, Enterprise Common, Personal

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Call History

The Call History page has no configurable settings. It displays Missed Calls, Received Calls, and Dialed Calls. Users can view their call history and "click to dial" numbers if click to dial is enabled.

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Servicing Pages

Reboot

To manually reboot the VCS752 and apply settings that you have updated, click .

Time and Date

On the Time and Date page, yo u can manually set the time and date, and the time and date formats. You can also set the system time to follow a Network Time Protocol (NTP) Server (recommended) or you can set the time and date manually.

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The time and date settings are also available as parameters in the configuration file. See

“"time_date" Module: Time and Date Settings” on page 115.

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Time and Date Format

Click the link for each setting to see the matching configuration file parameter in

“"time_date" Module: Time and Date Settings” on p age 115. Default values and ranges are

listed there.

Setting Description

Date Format Sets the date format. Time Format Sets the clock to a 24-hour or 12-hour format.

Network Time Settings

Setting Description

Enable Network Time Enables or disables getting time and date information for

your phone from the Internet. NTP Server If Enable Network Time is selected, enter the URL of your

preferred time server. Use DHCP (Option 42) If Enable Network Time is selected, select to use DHCP to

locate the time server . Option 42 specifies the NTP server

available to the phone. When enabled, the phone obtains

the time in the following priority:

1. Option 42

2. NTP Server

3. Manual time.

Time Zone and Daylight Savings Settings

Setting Description

Time Zone Select your time zone from the list. Automatically adjust

clock for Daylight Savings

User-defined DST Select to set your own start and end dates and offset for

DST Start: Month DST Start: Week DST Start: Day DST Start: Hour

Select to adjust the clock for daylight savings time

according to the NTP server and time zone setting. To

disable daylight savings adjustment, disable both this

setting and User-defined Daylight Savings Time.

Daylight Savings Time. To disable daylight savings

adjustment, disable both this setting and Automatically

adjust clock for Daylight Savings.

If User-defined DST is enabled, set the start date and time

for daylight savings: Month, week, day, and hour.

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Setting Description

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DST End: Month DST End: Week DST End: Day DST End: Hour

Daylight Savings Offset If User-defined DST is enabled, this specifies the daylight

Use DHCP (Option 2/100/101)

If User-defined DST is enabled, set the end date and time

for daylight savings: Month, week, day, and hour.

savings adjustment (in minutes) to be applied when the

current time is between Daylight Savings Start and

Daylight Savings End.

If Enable Network Time is selected, select to use DHCP to

determine the time zone offset. Options 2, 100 and 101

determine time zone information.

Manual Time Settings

If Enable Network Time is disabled or if the time server is not available, use Manual Time Settings to set the current time.

Setting Description

Date Select the current year, month, and day. Click the Date

field and select the date from the calendar that appears. Time Sets the current hour, minute, and second. Click the Time

field, and enter the current time. You can also refresh the

page to update the manual time settings.

Click to start the VCS752 using the manual time settings.

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Firmware Upgrade

You can update the VCS752 with new firmware using the following methods:

 Retrieving a firmware update file from a remote host computer an d accessed via a

URL. This central location may be arranged by you, an autho rized dealer, or your SIP service provider. Enter the URL under Firmware Server Settings.



Using a file located on your computer or local network. No connection to the Internet is required. Consult your dealer for access to firmware update files. Click

Upgrade

to view the page where you can ma nua lly upg rade the VCS7 52 firmw are.

The firmware upgrade settings are also available as parameters in the configuration file. See “"provisioning" Module: Provisioning Settings” on page 110.

Manual

Firmware Server Settings

Click the link for each setting to see the matching configuration file parameter in

“"provisioning" Module: Provisioning Settings” on page 110. Default valu es and ranges are

listed there.

Setting Description

Firmware URL

Server authentication name

Server authentication password

To update the firmware immediately:

 Click .

You can also configure the VCS7 52 to check for firmware updates at regular intervals. See “Provisioning” on page 73.

The URL where the firmware update file resides. This should

be a full path, including the filename of the firmware file.

Authentication username for the firmware server.

Authentication password for the firmware server.

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Manual Firmware Update and Upload

On the Manual Firmware Update Settings page, you can upgrade the VCS752 firmware using a file located on your computer or local network.

To update the firmware using a file on your computer or local network:

1. On the Manual Firmware Update page, click to locate and open the firmware update file.

2. Click .

After clicking the VCS752 will update its firmware and restart.

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

Provisioning

Provisioning refers to the process of acquiring and applying new settings for the VCS752 using configuration files retrieved from a remote computer. After a VCS752 is deployed, subsequent provisioning can update the VCS752 with new settings; for example, if your service provider releases new features. See also “Provisioning Using Configuration Files”

on page 84.

With automatic provisioning, you enable the VCS752 to get it s settings automatically—the process occurs in the background as part of routine system operation. Automatic provisioning can apply to multiple devices simultaneously.

With manual provisioning on the WebUI, you update the VCS752 settings (configuration and/or firmware) yourself via Provisioning > Import Configuration and/or Firmware Upgrade > Manual Upgrade. Manual provisioning can only be performed on one VCS752 at a time.

On the Provisioning page, you can enter settings that will enable the VCS752 to receive automatic configuration and firmware updates. The Provisioning page also allows you to manually update VCS752 configuration from a locally stored configuration file using an Import function. You can also export the VCS752 configuration—either to back it up or apply the configuration to another VCS752 in the future—to a file on your computer.

The provisioning process functions according to the Resynchronization settings and Provisioning Server Settings. The VCS752 checks for the provisioning URL from the following sources in the order listed below:

1. PnP—Plug and Play Subscribe and Notify protocol

2. DHCP Options

3. Preconfigured URL—Any VCS752 updated to the latest firmware release will have the

Redirection Server URL available as the default Prov ision in g Ser ve r URL (see

“provisioning.server_address” on page 110).

Using the Redirection Service requires contacting the VTech support team for an account.

If one of these sources is disabled, not available, or has not been config ured, the VCS752 proceeds to the next source until reaching th e en d of the list.

The provisioning settings are also available as parameters in the configuration file. See

“"provisioning" Module: Provisioning Settings” on page 110.

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Provisioning Server

Setting Description

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Server URL URL of the provisioning file(s). The format of the URL must

be RFC 1738 compliant, as follows: "<schema>://<user>:<password>@

<host>:<port>/<url-path>" "<user>:<password>@" may be empty. "<port>" can be omitted if you do not need to specify the port number.

Server authentication name

Server authentication password

User name for access to the provisioning server

Password for access to the provisioning server

Plug-and-Play Settings

Setting Description

Enable PnP Subscribe Select to enable the VCS752 to search for the provisioning

URL via a SUBSCRIBE message to a multicast address (224.0.1.75). The VCS752 expects the server to reply with a NOTIFY that includes the provisioning URL. The process times out after five attempts.

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DHCP Settings

Setting Description

Use DHCP Options Enables the VCS752 to use DHCP options to locate and

retrieve the configuration file. When selected, the VCS752 automatically attempts to get a provisioning server address, and then the configuration file. If DHCP options do not locate a configuration file, then the server provisioning string is checked. Note: Ensure that DHCP is also enabled on the “Basic Network Settings” page.

DHCP Option Priority 1 If DHCP is enabled, sets the DHCP Option priority. Select

the highest priority option.

DHCP Option Priority 2 If DHCP is enabled, sets the DHCP Option priority. Select

the second highest priority option.

DHCP Option Priority 3 If DHCP is enabled, sets the DHCP Option priority. Select

the third highest priority option.

Vendor Class ID (DHCP

60) User Class Info (DHCP

77)

DHCP Option 60 is available to send vendor-specific information to the DHCP Server.

DHCP Option 77 is available to send vendor-specific information to the DHCP Server.

Resynchronization

On the Resynchronization page, you can select how and when the phone checks for updated firmware and/or configuration files.

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Setting Description

Mode Sets which files for which the VCS752 checks. It can check

for configuration files, firmware update files (from the URL entered on the Firmware Server Settings page), or both.

Note: When checking for both configuration and firmware files, the firmware URL can be within the config file. This firmware URL takes take precedence ov er the URL on the Firmware Server Settings page. It will also update the URL on the Firmware Server Settings page. This allows you to change the firmware URL automatically.

Bootup Check Sets the VCS752 to check the provisioning URL for new

configuration and/or firmware files upon bootup. The

update is applied as part of the reboot process. Schedule Check: Disable Schedule Check: Interval

When selected, disables regularly scheduled file checking.

Sets an interval for checking for updates. After selecting

Interval, enter the interval in minutes between update

checks. Schedule Check:

Days of the Week



Select to enable weekly checking for updates on one or

more days. After selecting Days of the Week, select the

day(s) on which the VCS752 checks for updates. Start Hour

Select the hour of the day on which the VCS752 checks for

updates. End Hour

Select the hour of the day on which the VCS752 stops

checking for updates. Use encryption Enables an AES-encrypted configuration file to be

decrypted before being applied to the VCS752. Select if

the configuration file has been secured using AES

encryption. See “Securing configuration files with AES

encryption” on page 90.

Passphrase If the configuration file has been secured using AES

encryption, enter the 16-bit key. See “Securing

configuration files with AES encryption” on page 90.

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Import Configuration

Y ou can configure the VCS7 52 by importing a configuration file from your com puter or your local network. For more information about configuration file types and configuration file formatting, see “Provisioning Using Configuration Files” on page 84.

To import a configuration file:

1. Click to locate and open the configuration file.

2. Click . The VCS752 will update its configuration. Manually importing a configuration file differs from the auto-provisioning process in that:

 The VCS752 does not check whether the file has been loaded before. The

configuration file is processed whether or not it is dif ferent from th e current version.

 The VCS752 will restart immediately after importing the configuration file, without

waiting for one minute of inactivity.

Export Configuration

You can export all the settings you have configured on the WebUI and save them as a configuration file on your computer . You can then use this configuration file as a backup, or use it to update other phones.

Under Export Configuration, you can also reset the phone to its default configuration.

The exported configuration file will contain the following passwords in plain text:

 SIP account authentication password  EAPOL password  Firmware server password  Provisioning server password  Encryption passphrase  LDAP server password  Broadsoft directory server password.

Please ensure that you save the exported configuration file in a secure location. You can also disable passwords from being exported as plain text. See

“provisioning.pwd_export_enable” on page 114

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To export the configuration file:

 Click .

The format of the exported file is <model name>_<mac address>.cfg. For example, VCS752_0011A0OCF489.cfg.

Exporting a configuration file generates two he ader lines in the configuration file. These header lines provide the model number and software version in the following format:

#Model Number = xxxxxxx

#SW Version = xxxxxxx

You can use the exported file as a general configuration file, and duplicate the settings across multiple units. However, ensure that you edit the file to remove any MAC-specific SIP account settings before applying the general configuration file to other units.

Reset Configuration

You can reset the phone to its default settings.

To reset the VCS752 to its default configuration:

1. Under Reset Configuration, click .

2. When the confirmation box appears, click OK.

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Security

On the Security page you can reset the admin password, reset the user password, and enter web server settings.

The security settings are also available as parameters in the configuration file. See “"web"

Module: Web Settings” on page 125.

Passwords

You can set the administrator password and user password on the WebUI or by using provisioning. For more information on using provisioning to set passwords, see “"profile"

Module: Password Settings” on page 139.

To change the admin password:

1. Enter the old password (for a new VCS752, the default password is admin).

2. Enter and re-enter a new password. Th e password is case sensitive and can consist of both numbers and letters (to a maximum of 15 characters).

3. Click .

To change the User password:

1. Enter the old password (for a new VCS752, the default password is user).

2. Enter and re-enter a new password. Th e password is case sensitive and can consist of both numbers and letters (to a maximum of 15 characters).

3. Click .

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Web Server

Setting Description

HTTP Server port Port used by the HTTP server. Enable Secure Browsing Sets the server to use the HTTPS protocol. HTTPS Server port Port used by the HTTPS server.

To configure Web Server Settings:

1. Enter the HTTP Server port number. The default setting is 80.

2. Enable or Disable Secure Browsing. When enabled, the HTTPS protocol is used, and you must select the HTTPS server port in the next step.

3. Enter the HTTPS server port number. The default setting is 443.

Changing the Web Server settings will reboot the VCS752.

Certificates

You can add two types of certificates using the WebUI or the provisioning file (see “"file"

Module: Imported File Settings” on page 133). The two types of certificates are:

 Device—A single Device Certificate can be uploaded so that other parties can

authenticate the phone in the following case s:

 When the phone acts as a web server for the user to manage configurations.  When the phone acts as a client for applications where HTTP is supported.

 Server—A web server certificate can also be uploaded using provisioning. This

certificate (also called a trusted certificate) is for server authentication with secured HTTP transaction in the following applications: SIP signaling, Provisioning, Firmware, LDAP directory service, and Broadsoft directory service.

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Device Certificate

To upload a Device certificate:

1. On the Device Certificate page, click .

2. Locate the certificate file and click Open.

3. On the Device Certificate page, click .

Server Certificate

To upload a web server certificate:

1. On the Server Certificate page, click .

2. Locate the certificate file and click Open.

3. On the Server Certificate page, click .

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System Logs

On the Syslog Settings page, yo u can enter settings related to system logg ing a ctivities. It supports the following logging modes:

 Syslog server  Volatile file

Under Network Trace, you can capture network traffic related to the phone's activity and save the capture as a .pcap file. The file can be used for diagnostic and troubleshooting purposes.

Under Download Log, you can save the system log to a file. The Syslog settings are also available as parameters in the configu ra tio n file. See “"log"

Module: Log Settings” on page 119.

Syslog Settings

Setting Description

Enable Syslog Enable log output to syslog server. Server address Syslog server IP address. Server port Syslog server port. Log Level Sets the log level. The higher the level, the larger the

debug output.

 5—ALL  4—DEBUG  3—INFO  2—WARNING  1—ERROR  0—CRITICAL

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The logging levels are:

 CRITICAL: Operating conditions to be reported or corrected immediately (for

example, an internal component failure or file system error).

 ERROR: Non-urgent failures—unexpected conditions that won't cause the device

to malfunction.

 WARNING: An indication that an error or critical condition can occur if action is not

taken.

 INFO: Normal operational messages.  DEBUG: Developer messages for troubleshooting/debugging purposes.

Network Trace

To perform a network trace:

1. Start a network trace by clicking . The button changes to .

2. Stop the network trace by clicking .

3. Save the trace by clicking . Your browser should prompt you to save the capture.pcap file.

Download Log

To download the system log:

1. Click .

2. After your browser prompt s you to save the system.log file, save the file in the desired location.

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ROVISIONING

ILES

SING

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C HAPTER 4

ONFIGURATION

Provisioning using configuration files is the quickest way to configure multiple VCS752 conference phones. You can place configuration files on a provisioning server, where the VCS752 conference phones retrieve the files and update their configuration auto matically.

Configuration files have the extension .cfg and contain settings that will apply to VCS752 conference phones. To edit a configuration file, open it with a text editor such as Notepad.

The settings within a configuration file are grouped into modules. Most of the modules group their settings in the same way that settings are groupe d on the VCS752 W ebUI. For example, the "time_date" module in the configuration file contains the same settings that are on the Time and Date WebUI page. For a complete list of VCS752 configuration file modules and their associated parameters, see

page 92.

Using the WebUI, you can also import a configuration file and apply the configuration file settings to the VCS752. For more information, see

This chapter covers:

 “The Provisioning Process” on page 85  “Configuration File Types” on page 87  “Data Files” on page 88  “Configuration File Tips and Security” on page 89.

“Configuration File Parameter Guide” on

“Import Configuration” on page 77.

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The Provisioning Process

The automatic provisioning process is as follow s:

1. Check for new or updated configuration files. For file-checking options, see

“Provisioning” on page 73 and “Resynchronization: configuration file checking” on page 86. The VCS752 maintains a list of the last loaded provisioning files. The VCS752

compares its current configuration against the files it finds on the provisioning server. Checking for update… appears on the VCS752 screen.

If provisioning has been triggered by the resync timer expiring or by remote check-sync, the VCS752 checks for updated files after one minute of inactivity.

2. Download the configuration files. If any file on the provisioning server has changed, the VCS752 treats it as a new file

and downloads it. If the provisioning URL specifies a path only with no filename, then by default the

VCS752 looks for and retrieves the following two files:

 General file: <model>.cfg.

VCS752 Administrator and Provisioning Ma nua l

 MAC-specific file: <model>_<MAC Address>.cfg.

The <model> variable is the VTech product model: VCS752, for example. If the provisioning URL specifies both a path and filename, then the VCS752 retri eves

only the configuration file specified.

3. The VCS752 restarts af ter one minute of inactivity.

During provisioning, the VCS752 reads the configuration file and validates each module and setting. The VCS752 considers a setting valid if it is:

 a valid data type  formatted as a valid setting  within a valid data range  part of a module that passes an integrity check. That is, the module's settin gs ar e

consistent and logical. For example, in the "network" module, if DHCP is disabled, but no static IP address is specified, the module will fail the integrity check and none of the settings will apply.

Invalid modules or invalid settings are skipped and logged as ERROR messages in the system log, but will not interrupt the provisioning process. The system log will include the module parameters that have not been applied. A recognized module with unrecognized settings will cause all other settings in that module to be skipped.

A successful configuration or firmware update is reported as an INFO message in the system log.

See “Configuration File Parameter Guide” on page 92 for the options and value ranges available for each configuration file setting.

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VCS752 Administrator and Provisioning Ma nua l

Resynchronization: configuration file checking

You can select a number of options that determine when the VCS752 checks for new configuration files. This process of checking for configuration files is called Resynchronization. Resynchronization options are available on the WebUI Provisioning page, but you can also include them in a configuration file.

The resynchronization options are:

 Mode—sets the VCS752 to check for a configuration file only, a firmware update

file only, or both types of file.

 Never—configuration file checking is disabled  Bootup—the VCS752 checks for new configuration files when it boots up. Any

updates are applied during the boot-up process.

 Remote check-sync—enables you to start a resynchronization remotely using yo ur

hosted server's web portal. The Remote check-sync settings are available only in the configuration file, not the WebUI.

 Repeatedly, at a defined interval from 60 to 65535 minutes (45 days).

VCS752 restart

If the VCS752 needs to restart after an auto-update, the restart happens only after the device has been idle for one minute.

To prevent users from delaying the update process (auto-updates cannot begin until the VCS752 has been idle for one minute), or to av oid d evice rest ar t s that m ight inte rfere with incoming calls:

 set the resynchronization interval to a suitable period  upload any new configuration file(s) to your provisioning server after work hours so

that the VCS752 will download the file(s) when there is no call activity.

When you update the VCS752 by importing a configuration file using the WebUI, the device restarts immediately after applying the new settings, regar dless of whether the VCS752 is idle.

Provisioning Using Configuration Files 86 Back to Contents

Configuration File Types

The VCS752 is able to retrieve and download two types of configuration file. Depending on your requirements, you may want to make both types of configuration file available on your provisioning server.

The two configuration file types are a general configuration file and a MAC-specific configuration file. The types differ in name only. The formatting of the files' content is the same.

The general configuration file contains settings that are required by every VCS752 in the system.

The MAC-specific configuration file is a file that only a single VCS752 can retrieve. The MAC-specific configuration file name contains a VCS752 MAC address and can only be retrieved by the device with a matching MAC address.

The filename formats for both files are:

 General file: <model>.cfg  MAC-specific file: <model>_<MAC Address>.cfg

VCS752 Administrator and Provisioning Ma nua l

The <model> variable is the VTech product model; for example, VCS752. For more information about the MAC-specific configuration file, see

configuration file” on page 89.

If the provisioning URL specifies a path only with no filename, then by default the VCS752 will fetch both files.

However, if the provisioning URL specifies both a path and filename, then the VCS752 will only fetch the single configuration file specified.

Both the general and MAC-specific files can contain any of the available configuration settings. A setting can appear in the general configuration file or the MAC-specific configuration file, or both files, or neither file. If a setting appears in both files, the setting that is read last is the one that applies.

When the VCS752 fetches both a general and a MAC-specific configuration file, the general file is processed first. You can configure a setting for most of your VCS752 conference phones in the general file, and then overwrite that setting for just a few VCS752 conference phones using the MAC-specific file.

“Guidelines for the MAC-Specific

Provisioning Using Configuration Files 87 Back to Contents

Data Files

VCS752 Administrator and Provisioning Ma nua l

The configuration file can also include links to data files for product customization. Allowed data types include the following:

 Directory (contacts, blacklist) in .xml format  Certificates (server, provisioni ng, LDAP, Broadsoft) in pem format  Logos (a bootup logo and an idle screen logo) in .bmp format

Links to data files are in the configuration file's "file" module. This is where you enter any URLs to the data files that the VCS752 conference phone may require.

None of the data files are exported when you export a configura tion file from the VCS75 2. However, you can export a Directory or Blacklist .xml file using the WebUI. After modifying the .xml file, you can use the configuration file "file" module to have the VCS752 import the new file. For a complete list of data file parameters, see

Settings” on page 133.

“"file" Module: Imported File

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VCS752 Administrator and Provisioning Ma nua l

Configuration File Tips and Security

All configuration settings are initially stored in a configuration template file. Copy, rename, and edit the template file to create a general configuration file and the MAC-specific configuration files you will need. You can store the general configuration file and the MAC-specific files on your provisioning server.

Do not modify the configuration file header line that includes the model and firmware version.

To save yourself time and effort, consider which settings will be common to all (or the majority of) VCS752 conference phones. Such settings might include call settings, language, and NA T settings. You can then edit those settings in the configuration template and save it as the general configuration file. The remaining settings will make up the MAC-specific configuration file, which you will have to copy and edit for each VCS752.

Guidelines for the MAC-Specific configuration file

The VCS752 downloads the MAC-specific configuration file after the general configuration file. Y ou must create a MAC-specific configuration file for each VCS752 in your system. The file name must contain the VCS752 MAC address, which is prin ted on a label on the of the device, or available on the MENU > Status > Prod uct Info scr een. For example, a VTech VCS752 conference phone with the MAC address of 00:11:A0:10:6F:2D would download the VCS752_0011A0106F2D.cfg file.

When renaming a MAC-specific configuratio n file, ensure the filename is all upper case.

The MAC-specific configuration file cont ains settings intend ed exclusively for that VCS752 conference phone. Such settings will include SIP account settings such as display name, user ID, and authentication ID.

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VCS752 Administrator and Provisioning Ma nua l

Securing configuration files with AES encryption

You can encrypt your configuration files to prevent unauthorized users modifying the configuration files. The VCS752 firmware decrypts files using the AES 256 algorithm. Af ter encrypting a file and placing it on your provisioning ser ver, you can enable the VCS752 to decrypt the file after fetching it from the server.

The procedures in this section use OpenSSL for Windows for file encryption, as shown in Figure 2.

To decrypt a configuration file, you will need a 16-character AES key that you specified when you encrypted the file. The key (or passphrase) is limited to 16 characters in length and supports special characters ~ ^ ` % ! & - _ + = | . @ * : ; , ? ( ) [ ] { } < > / \ # as well as spaces.

The encryption of configuration files is suppor te d only fo r the aut o pr ov isio nin g process. Encrypt files only if you intend to store them on a provisioning server. Do not encrypt files that you intend to manually import to the VCS752. You cannot enable decryption for manually imported configuration files.

To encrypt a configuration file:

1. (Optional) Place your configuration file in the same folder as the openssl executable file. If the configuration file is not in the same folder as the openssl executable file, you can enter a relative pathname for the [infile] in the next step.

2. Double-click the openssl.exe file.

3. On the openssl command line, type:

enc -aes-256-cbc -pass pass:[passphrase123456] -in [infile] -out [outfile]

-nosalt -p

Elements in brackets are examples—do not enter the brackets. Enter a 16-character passphrase and the unencrypted configuration file filename (the "infile") and a name for the encrypted file ("outfile") that will result.

Figure 2. OpenSSL command line

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VCS752 Administrator and Provisioning Ma nua l

To enable configuration file decryption:

1. On the WebUI, click Servicing > Provisioning.

2. On the Provisioning page under Resynchronization, select Use Encryption for configuration file.

3. Enter the 16-character passphrase that you created when you encrypted the configuration file.

4. Click .

You must ensure that configuration files are encrypted when enabling AES Encryption. Decrypting an unencrypted file will result in a garbage file that is not processed. This will also be logged as an error in the system log.

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ONFIGURATION

ILE

VCS752 Administrator and Provisioning Ma nua l

C HAPTER 5

ARAMETER

UIDE

This chapter lists the available options for all the settings within the VCS752 configuration file. Most settings in the configuration file have an equivalent in the WebUI (see the settings tables in “Using the WebUI” on p age 29). However , the options you must enter when editing the configuration file have a different syntax and format.

The settings are divided into modules. Most modules cor respond to a page on the VCS7 52 WebUI. You may wish to reorganize the modules within the configuration file itself. The configuration file settings can be listed in any order, and the configuration file will still be valid.

The modules included in the configuration file are:

 “"sip_account" Module: SIP Account Settings” on page 93  “"network" Module: Network Settings” on page 106  “"provisioning" Module: Provisioning Settings” on page 110  “"time_date" Module: Time and Date Settings” on page 115  “"log" Module: Log Settings” on page 119  “"remoteDir" Module: Remote Directory Settings” on page 120  “"web" Module: Web Settings” on page 125  “"user_pref" Module: User Preference Settings” on page 126  “"call_settings" Module: Call Settings” on page 129  “"speed_dial" Module: Speed Dial Settings” on p age 131  “"ringersetting" Module: Distinctive Ringer Settings” on page 132  “"file" Module: Imported File Settings” on page 133

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 “"tone" Module: Tone Definition Settings” on page 136  “"profile" Module: Password Settings” on page 139  “"page_zone" Module: Paging Zone Settings” on page 140  “"softkey" Module: Custom Soft Key Settings” on page 142  “"bt_settings" Module: Bluetooth Settings” on pag e 144.

"sip_account" Module: SIP Account Settings

The SIP Account settings enable you to set up individual accounts for each user. You can add up to three accounts for each VCS752. Each account requires you to configure the same group of SIP account settings. The SIP account settings for each account are identified by the account number, from 1 to 3 fo r the VCS752.

For example, for account 1 you would set:

sip_account.1.sip_account_enab le = 1

sip_account.1.label = Line 1

sip_account.1.display_name = 1 001

sip_account.1.user_id = 2325551001

and so on. For account 2, you would set:

sip_account.2.sip_account_enab le = 1

sip_account.2.label = Line 2

sip_account.2.display_name = 1 002

sip_account.2.user_id = 2325551002

and so on, if you have additional accounts to configure. The SIP account settings follow the format: sip_account.x.[element], where x is an account

number ranging from 1 to 3 for the VCS752. All these settings are exported when you manually export the configuration from the

VCS752.

General configuration file settings

Setting: Description: Sets the dial plan for account x. See “Dial Plan” on page 35. Values: Text string Default: x+P

Configuration File Parameter Guide 93 Back to Contents

sip_account.x.dial_plan

VCS752 Administrator and Provisioning Ma nua l

Setting: Description: Sets the inter-digit timeout (in seconds) for account x. The inter-digit

Values: 1–10 Default: 3

Setting: Description: Sets the maximum number of concurrent active calls allowed for that

Values: 1–6 Default: 6

Setting: Description: Enables or disables automatic answering of pages for account x. Values: 0 (disabled), 1 (enabled) Default: 0

Setting: Description: Enables or disables automatic answering of pages for account x when

sip_account.x.inter_digit_timeout

timeout sets how long the VCS752 waits after the last digit is entered before dialing the number.

sip_account.x.maximum_call_number

account.

sip_account.x.auto_answer_enable

sip_account.x.auto_answer_during_active_call

account x has an active call.

Values: 0 (disabled), 1 (enabled) Default: 0

Setting: Description: Sets the transport method for DTMF signalling for account x. Values: auto, rfc2833, inband, info Default: auto

Setting: Description: Enables or disables the VCS752 to unregister account x after rebooting. Values: 0 (disabled), 1 (enabled) Default: 0

Setting: Description: Sets the SIP server IP address for account x. Values: Text string Default: Blank

sip_account.x.dtmf_transport_method

sip_account.x.unregister_after_reboot_enable

sip_account.x.primary_sip_server_address

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Setting: Description: Sets the SIP server port for account x. Values: 1–65535 Default: 5060

Setting: Description: Sets the registration server IP address for account x. Values: Text string Default: Blank

Setting: Description: Sets the registration server port for account x. Values: 1–65535 Default: 5060

Setting: Description: Sets the expiration time (in seconds) of the current registration for

sip_account.x.primary_sip_server_port

sip_account.x.primary_registration_server_address

sip_account.x.primary_registration_server_port

sip_account.x.primary_registration_expires

account x.

Values: 30–7200 Default: 3600

Setting: Description: Sets the retry frequency of the current registration for account x. Values: 1–1800 Default: 10

Setting: Description: Sets the outbound proxy server IP address for account x. Values: Text string Default: Blank

Setting: Description: Sets the outbound proxy server port for account x. Values: 1–65535 Default: 5060

Setting: Description: Sets the backup outbound proxy server IP address for account x.

sip_account.x.registration_retry_time

sip_account.x.primary_outbound_proxy_server_address

sip_account.x.primary_outbound_proxy_server_port

sip_account.x.backup_outbound_proxy_server_address

Values: Text string Default: Blank

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VCS752 Administrator and Provisioning Ma nua l

Setting: Description: Sets the backup outbound proxy server port for account x. Values: 1–65535 Default: 5060

Setting: Description: Sets the highest-priority codec for account x. Values: g711u, g711a, g729, g726,

Setting: Description: Sets the second highest-priority codec for account x. Values: none, g711u, g711a, g729,

Setting: Description: Sets the third highest-priority codec for account x.

sip_account.x.backup_outbound_proxy_server_port

sip_account.x.codec_priority.1

Default: g711u

g722

sip_account.x.codec_priority.2

Default: g711a

g726, g722

sip_account.x.codec_priority.3

Values: none, g711u, g711a, g729,

g726, g722

Setting: Description: Sets the fourth highest-priority codec for account x. Values: none, g711u, g711a, g729,

Setting: Description: Sets the fifth highest-priority codec for account x. Values: none, g711u, g711a, g729,

Setting: Description: Enables or disables SRTP voice encryption for account x. Values: 0 (disabled), 1 (enabled) Default: 0

sip_account.x.codec_priority.4

g726, g722

sip_account.x.codec_priority.5

g726, g722

sip_account.x.voice_encryption_enable

Default: g726

Default: g722

Default: g729

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Setting: Description: Enables G.729 Annex B, with voice activity detection (VAD) and

Values: 0 (disabled), 1 (enabled) Default: 0

Setting: Description: Sets the Voice Quality of Service Layer 3 - DSCP for account x. Values: 0–63 Default: 46

Setting: Description: Sets the Signalling Quality of Service Layer 3 - DSCP for account x. Values: 0–63 Default: 26

Setting:

sip_account.x.g729_annexb_enable

bandwidth-conserving silence suppression. This setting applies only when G.729a/b is selected in a parameter.

sip_account.x.dscp

sip_account.x.sip_dscp

sip_account.x.normal_jitter

sip_account.x.codec_priority

Description: Sets the oRTP jitter buffer in milliseconds. Values: 30–500 Default: 80

Setting: Description: Sets the Local SIP port for account x. Values: 1–65535 Default: Account 1: 5060

Setting: Description: Sets the Signalling Transport Mode for account x. Values: udp, tcp, tls Default: udp

Setting: Description: Sets the paging feature access code for accou n t x.

sip_account.x.local_sip_port

Account 2: 5070 Account 3: 5080

sip_account.x.transport_mode

sip_account.x.access_code_page

Values: Text string Default: Blank

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Setting: Description: Sets the Call Park feature access code for account x. Values: Text string Default: Blank

Setting: Description: Sets the retrieve parked call feature access code for account x. Values: Text string Default: Blank

Setting: Description: Sets the voicemail retrieval feature access code for account x. Values: Text string Default: Blank

Setting: Description: Sets the do not disturb (DND) ON feature access code for account x. Values: Text string Default: Blank

sip_account.x.access_code_park_call

sip_account.x.access_code_retrieve_parked_call

sip_account.x.access_code_retrieve_voicemail

sip_account.x.access_code_dnd_on

Setting: Description: Sets the do not disturb (DND) OFF feature access code for account x. Values: Text string Default: Blank

Setting: Description: Sets the Call Forward All ON feature access code for account x. Values: Text string Default: Blank

Setting: Description: Sets the Call Forward All OFF feature access code for account x. Values: Text string Default: Blank

Setting: Description: Sets the Call Forward No Answer ON feature access code for account x. Values: Text string Default: Blank

sip_account.x.access_code_dnd_off

sip_account.x.access_code_cfa_on

sip_account.x.access_code_cfa_off

sip_account.x.access_code_cfna_on

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Setting: Description: Values: Text string Default: Blank

Setting: Description: Sets the Call Forward Busy ON feature access code for account x. Values: Text string Default: Blank

Setting: Description: Sets the Call Forward Busy OFF feature access code for account x. Values: Text string Default: Blank

Setting: Description: Sets the Anonymous Call Block ON feature access code for account x. Values: Text string Default: Blank

sip_account.x.access_code_cfna_off

Sets the Call Forward No Answer OFF feature ac ce ss code for account x.

sip_account.x.access_code_cfb_on

sip_account.x.access_code_cfb_off

sip_account.x.access_code_anonymous_call_block_on

Setting: Description: Sets the Anonymous Call Block OFF feature access code for account x. Values: Text string Default: Blank

Setting: Description: Values: Text string Default: Blank

Setting: Description: Sets the Call Waiting ON feature access code for account x. Values: Text string Default: Blank

sip_account.x.access_code_anonymous_call_block_off

sip_account.x.access_code_outgoing_call_anonymous_on

Sets the Anonymous Outgoing Call ON feature access code for account x.

sip_account.x.access_code_outgoing_call_anonymous_off

Sets the Anonymous Outgoing Call OFF feature a ccess co de for a ccount x.

sip_account.x.access_code_call_waiting_on

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Setting: Description: Sets the Call Waiting OFF feature access code for account x. Values: Text string Default: Blank

Setting: Description: Sets the Group Call Pickup feature access code for account x. Values: Text string Default: Blank

Setting: Description: Sets the Direct Call Pickup feature access code for account x. Values: Text string Default: Blank

Setting: Description: Enables or disables message waiting indicator subscription for account x.

Values: 0 (disabled), 1 (enabled) Default: 0

sip_account.x.access_code_call_waiting_off

sip_account.x.access_code_group_call_pickup

sip_account.x.access_code_direct_call_pickup

sip_account.x.mwi_enable

Enable if SUBSCRIBE and NOTIFY methods are used for MWI.

Setting: Description: Sets the MWI subscription expiry time (in seconds) for account x. Values: 0–65535 Default: 3600

Setting: Description: Enables or disables ignoring of unsolicited MWI notifications—

Values: 0 (disabled), 1 (enabled) Default:

Setting: Description: Enables or disables MWI stutter dial tone for account x. Values: 0 (disabled), 1 (enabled) Default: 1

sip_account.x.mwi_subscription_expires

sip_account.x.mwi_ignore_unsolicited

notifications in addition to, or instead of, SUBSCRIBE and NOTIFY methods—for account x. Disable if MWI service is configured on the voicemail server and does not involve a subscription to a voicemail server.

sip_account.x.stutter_dial_tone_enable

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VTech ErisStation VCS752 Administrator And Provisioning Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Preface 6 Back to Contents

Text Conventions

Audience

Related Documents

Introducing the VCS752 8 Back to Contents

About the VCS752 conference phone

Quick Reference Guide

Network Requirements

VCS752 Configuration Methods

Adding a Custom Logo

Idle screen logo behavior

Logo specifications

Uploading a custom logo

Custom logo user interactions

Customizing Soft Keys

Custom soft key configuration file settings

Configuration Using the Phone Menus 19 Back to Contents

Viewing the Main Menu

Using the Status menu

Viewing Line status

Using the Admin Settings Menu

Using the Network Setting menu

Using the Line menu

Using the Provisioning menu

Using the WebUI 29 Back to Contents

Using the Web User Interface (WebUI)

Status Page

System Status

System Pages

SIP Account Management

General Account Settings

Dial Plan

SIP Server Settings

Registration Settings

Outbound Proxy Settings

Backup Outbound Proxy Settings

Audio Settings

Quality of Service

Signaling Settings

Feature Access Codes Settings

Voicemail Settings

NAT Traversal

Music on Hold Settings

Network Conference Settings

Session Timer

Call Settings

General Call Settings

Do Not Disturb

Call Forward

Preferences

General User Settings

Call Hold Reminder

Call Waiting

Program Dial Keys

Speed Dial

Speed Dial Keys

Signaling Settings

Voice

NAT Traversal

Ringer Settings

Paging Zones

Network Pages

Basic Network Settings

Basic Network Settings

Advanced Network Settings

VLAN

LLDP-MED

802.1x

Contacts Pages

Local Directory

Create Local Directory Entry

Directory Import/Export

Blacklist

Create Blacklist Entry

Blacklist Import/Export

LDAP