VTech CTM-A242SD User Manual
A n a l o g C o n t e m p o r a r y S e r i e s
Master User Guide
Models:
Analog corded lobby hotel telephone - A2100,
Analog corded 1-line hotel telephone - A2210,
Analog corded 2-line hotel telephone - A2220,
Analog corded trimstyle hotel telephone - A2310,
Analog cordless 1-line hotel telephone - A2410/CTM-A2411/CTM-A2411-BATT,
Analog cordless 2-line hotel telephone - A2420/CTM-A2421/CTM-A2421-BATT,
Analog corded/cordless 1-line hotel telephone - CTM-A2510,
Analog cordless charging base - C4000/C4001,
Analog cordless charging stand - C4010/C4011,
Analog cordless 1-line accessory handset - C4100/CTM-C4101,
Analog cordless 2-line accessory handset - C4200/CTM-C4201,
Analog cordless 1-line accessory PetiteTM - CTM-A241P,
Analog cordless 2-line accessory PetiteTM - CTM-A242P,
Analog cordless 1-line accessory handset and charger bundle - CTM-A241HS,
Analog cordless 2-line accessory handset and charger bundle - CTM-A242HS,
Analog cordless 1-line accessory handset with speed dials and charger bundle
- CTM-A241SD, and
Analog cordless 2-line accessory handset with speed dials and charger bundle
- CTM-A242SD
BC
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock
and injury, including the following:
This product should be installed by a qualied technician.
1.
2.
This product should only be connected to the host equipment and never directly to the network such as Public Switch Telephone
Network (PSTN) or Plain Old Telephone Services (POTS).
3.
Read and understand all instructions.
4.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5.
Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet
6.
basement or shower.
Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
7.
8.
Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from
overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This
product should never be placed near or over a radiator or heat register. This product should not be placed in any area where
proper ventilation is not provided.
9.
This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the
type of power supply on the premises, consult your dealer or local power company.
Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
10.
Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch
11.
dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or
12.
removing parts of the telephone base or handset other than specied access doors may expose you to dangerous voltages or
other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
Do not overload wall outlets and extension cords.
13.
Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
14.
When the power supply cord or plug is damaged or frayed.
•
If liquid has been spilled onto the product.
•
If the product has been exposed to rain or water.
•
If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by
•
the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by
an authorized technician to restore the product to normal operation.
If the product has been dropped and the telephone base and/or handset has been damaged.
•
If the product exhibits a distinct change in performance.
•
Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
15.
Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created
16.
when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event
associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put
a charged handset into the cradle, if the phone is located in an environment containing concentrations of ammable or amesupporting gases, unless there is adequate ventilation. A spark in such an environment could create a re or explosion. Such
environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline
vapors; etc.); a leak of natural gas; etc.
Only put the handset of your telephone next to your ear when it is in normal talk mode.
17.
The power adapters are intended to be correctly oriented in a vertical or oor mount position. The prongs are not designed to
18.
hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a re. They may explode. Check
19.
with local codes for possible special disposal instructions.
In wall mounting position, make sure to mount the telephone base on the wall by aligning the eyelets with the mounting studs of
20.
the wall plate. Then slide the telephone base down on both mounting studs until it locks into place. Refer to the full instructions
in Installation in the user’s manual.
CAUTION: Keep small metallic objects such as pins and staples away from the handset receiver.
21.
CAUTION: There may be a risk of explosion if a wrong type of handset battery is used (A2410, A2420, C4100, C4200,
22.
CTM-A241HS, CTM-A241SD, CTM-A242HS, CTM-A242SD, CTM-A2411, CTM-A2411-BATT, CTM-A2421, CTM-A2421-BATT,
CTM-A2510, CTM-C4101 and CTM-C4201). Use only the supplied rechargeable battery (BT264392/BT266342) or replacement
battery (BT266342). Dispose of used batteries according to the information in The RBRC® seal in the user’s manual.
SAVE THESE INSTRUCTIONS
Table of contents
Parts checklist ..............................................................................................................................1
Telephone layout ..........................................................................................................................4
Analog corded lobby - A2100 .........................................................................................................4
Analog corded 1-line - A2210 .........................................................................................................5
Analog corded 2-line - A2220 .........................................................................................................6
Analog corded trimstyle - A2310 ....................................................................................................7
Analog cordless 1-line - A2410 .......................................................................................................8
Analog cordless 1-line - CTM-A2411/CTM-A2411-BATT ................................................................9
Analog cordless 1-line accessory Petite - CTM-A241P ...............................................................10
Analog cordless 2-line - A2420 ..................................................................................................... 11
Analog cordless 2-line - CTM-A2421/CTM-A2421-BATT ............................................................12
Analog cordless 2-line accessory Petite - CTM-A242P ...............................................................13
Analog corded/cordless 1-line - CTM-A2510 ...............................................................................14
Analog cordless charging base - C4000/C4001 ..........................................................................15
Analog cordless charging stand - C4010/C4011 ..........................................................................16
Analog cordless 1-line accessory handset - C4100 .....................................................................17
Analog cordless 1-line accessory handset - CTM-C4101 ............................................................18
Analog cordless 1-line accessory handset and charger bundle - CTM-A241HS ........................19
Analog cordless 1-line accessory handset with speed dials and charger bundle - CTM-A241SD ....20
Analog cordless 2-line accessory handset - C4200 .....................................................................21
Analog cordless 2-line accessory handset - CTM-C4201 ............................................................22
Analog cordless 2-line accessory handset and charger bundle - CTM-A242HS ........................23
Analog cordless 2-line accessory handset with speed dials and charger bundle - CTM-A242SD ...24
Installation ..................................................................................................................................25
Analog corded lobby/1-line/2-line - A2100/A2210/A2220 .............................................................25
Analog corded trimstyle - A2310 ..................................................................................................27
Analog cordless 1-line/2-line - A2410/CTM-A2411/A2420/CTM-A2421 .......................................29
Analog cordless 1-line/2-line - CTM-A2411-BATT/CTM-A2421-BATT.........................................31
Analog cordless 1-line/2-line - A2410/A2420 ................................................................................34
Analog cordless 1-line/2-line - CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT ....36
Analog cordless 1-line/2-line accessory Petite - CTM-A241P/CTM-A242P .................................38
Analog corded/cordless 1-line - CTM-A2510 ...............................................................................41
Analog cordless charging base - C4000 ......................................................................................46
Analog cordless charging base - C4001 ......................................................................................47
Analog cordless charging stand - C4010 .....................................................................................48
Analog cordless charging stand - C4011/ CTM-A241HS/CTM-A241SD/CTM-A242HS/CTM-A242SD ...49
Analog cordless 1-line/2-line accessory handset - C4100/C4200/CTM-A241HS/CTM-A242HS ....50
Analog cordless 1-line/2-line accessory handset - CTM-A241SD/CTM-A242SD/CTM-C4101/CTM-C4201 ...52
Telephone settings ....................................................................................................................54
Analog corded lobby/1-line/2-line/trimstyle - A2100/A2210/A2220/A2310 ...................................54
Analog cordless 1-line/2-line - A2410/CTM-A2411/CTM-A2411-BATT/A2420/CTM-A2421/
CTM-A2421-BATT ...................................................................................................................56
Analog corded/cordless 1-line - CTM-A2510 ...............................................................................56
Analog cordless 1-line/2-line accessory handset - CTM-A241SD/CTM-A242SD/CTM-C4101/
CTM-C4201 ..............................................................................................................................56
Analog cordless 1-line/2-line accessory Petite - CTM-A241P/CTM-A242P ................................56
Telephone operation ..................................................................................................................60
Analog corded lobby - A2100 .......................................................................................................60
Analog corded 1-line - A2210 .......................................................................................................61
Analog corded 2-line - A2220 .......................................................................................................63
Analog corded trimstyle - A2310 ..................................................................................................65
Analog cordless 1-line - A2410/CTM-A2411/CTM-A2411-BATT ..................................................66
Analog cordless 1-line accessory Petite - CTM-A241P ...............................................................69
Analog cordless 2-line - A2420/CTM-A2421/CTM-A2421-BATT .................................................70
Analog cordless 2-line accessory Petite - CTM-A242P ...............................................................73
Analog corded/cordless 1-line - CTM-A2510 ...............................................................................75
Appendix .....................................................................................................................................78
Handset battery ............................................................................................................................78
Troubleshooting ............................................................................................................................79
Precautions for users of implanted cardiac pacemakers ..............................................................82
Operating range............................................................................................................................82
About cordless telephones ...........................................................................................................82
The RBRC® seal ...........................................................................................................................82
VTech Hospitality limited warranty program .................................................................................83
FCC, ACTA and IC regulations ....................................................................................................84
Energy-saving charging mode .....................................................................................................85
Maintenance .................................................................................................................................86
Technical specications ...............................................................................................................87
Index ............................................................................................................................................91
Parts checklist
BY 1021
BY 1021
BY 1021
Items contained in the respective telephone package:
Model name Model number Parts included
Parts checklist
Analog corded
lobby
Analog corded
1-line
Analog corded
2-line
Analog corded
trimstyle
Analog
cordless 1-line
A2100
A2210
A2220
A2310
A2410
Telephone base with
faceplate and overlay
Telephone base with
faceplate and overlay
Telephone base with
faceplate and overlay
Telephone base with
faceplate and overlay
Corded
handset
Corded
handset
Corded
handset
Corded
handset
Mounting
bracket
Mounting
bracket
Mounting
bracket
Mounting
bracket
Telephone
line cord
Telephone
line cord
Telephone
line cord
Telephone
line cords (2)
Analog
cordless 1-line
Analog
cordless 1-line
accessory
Petite
Analog
cordless 2-line
CTM-A2411/
CTM-A2411-BATT
CTM-A241P
A2420
Telephone base with
faceplate and overlay
Telephone base with
faceplate and overlay
Power adapter
with RJ-45 cord
Telephone base with
faceplate and overlay
faceplate and overlay
Cordless
handset
Cordless
handset
Telephone
line cord
Corded
handset
Cordless
handset
Mounting
bracket
Mounting
bracket
Mounting
bracket
Battery
Mounting
bracket
Battery
Screw
Battery (2)
Power adapter
ScrewTelephone base with
Power adapter
with RJ-45 cord
Screws (2)
Power adapter
with RJ-45 cord
Telephone
line cord
Telephone
line cord
1
Parts checklist
BY 1021
BY 1021
HOLD FLASH
REDIAL
FIND HANDSET
MUTE
SPEAKER
VOLUME
IN USE
BY 1021
Items contained in the respective telephone package:
Model name Model number Parts included
Analog
cordless 2-line
Analog
cordless 2-line
accessory
Petite
Analog corded/
cordless 1-line
CTM-A2421/
CTM-A2421-BATT
CTM-A242P
CTM-A2510
faceplate and overlay
Power adapter
with RJ-45 cord
Telephone base with
faceplate and overlay
Telephone base with
faceplate and overlay
Cordless
handset
Telephone
line cord
Corded
handset
Corded
handset
Mounting
bracket
Cordless
handset
Battery (2)
Mounting
bracket
Mounting
bracket
Screws (2)Telephone base with
Power adapter
Battery Screws (2)
Analog
cordless
charging base
Analog
cordless
charging base
Analog
cordless
charging stand
Analog
cordless
charging stand
Analog
cordless
1-line
accessory
handset
C4000
C4001
C4010
C4011
C4100
Telephone
line cord
Charging base
Charging base
Charging stand
Charging stand
Cordless
Battery Screw
handset
Charging
stand
Charger power
adapter
Mounting bracket
with a s crew
Mounting bracket
with a s crew
Power adapter
with RJ-45 cord
Power adapter
Power adapter
with RJ-45 cord
Power adapter
with RJ-45 cord
Power adapter
2
BY 1021
BY 1021
BY 1021
Parts checklist
BY 1021
BY 1021
BY 1021
BY 1021
Items contained in the respective telephone package:
Model name Model number Parts included
Parts checklist
Analog
cordless
1-line
accessory
handset
Analog
cordless
2-line
accessory
handset
Analog
cordless
2-line
accessory
handset
Analog
cordless 1-line
accessory
handset and
charger bundle
Analog
cordless 2-line
accessory
handset and
charger bundle
CTM-C4101
C4200
CTM-C4201
CTM-A241HS
CTM-A242HS
Cordless
handset
Cordless
handset
Cordless
handset
Cordless
handset
Cordless
handset
Battery Screws (2)
Battery Screw
Battery Screws (2)
Battery Screw
Charging stand
Battery Screw
Charging stand
Power adapter
Power adapter
Analog
cordless 1-line
accessory
handset with
speed dials
and charger
bundle
Analog
cordless 2-line
accessory
handset with
speed dials
and charger
bundle
CTM-A241SD
CTM-A242SD
Cordless
handset
Cordless
handset
Battery Screws (2)
Battery Screws (2)
Charging stand
Charging stand
Power adapter
Power adapter
3
Telephone layout
Analog corded lobby - A2100
DATA port
Switch hook
Wall mount clip
RINGER VOL
+/VOLUME
-/VOLUME
4
Telephone layout
Analog corded 1-line - A2210
MESSAGE WAITING LED
DATA port
Switch hook
Wall mount clip
Sticker covering jumpers
RINGER VOL
Speed Dial keys
PAUSE (recessed key)
PROGRAM (recessed key)
FLASH
MUTE
+/VOLUME
-/VOLUME
/SPEAKER
HOLD
Telephone layout
5
Telephone layout
Analog corded 2-line - A2220
MESSAGE WAITING LED
DATA port
Switch hook
Wall mount clip
Sticker covering jumpers
RINGER VOL
Speed Dial keys
PAUSE (recessed key)
PROGRAM (recessed key)
FLASH
MUTE
+/VOLUME
-/VOLUME
LINE 1 LINE 2
/SPEAKER
CONF HOLD
6
Telephone layout
Analog corded trimstyle - A2310
MESSAGE WAITING LED
Telephone layout
MUTE
MUTE LED
Switch hook
-/VOLUME/+
FLASH
FAX/DATA port
Wall mount clip
RINGER VOL
7
7
Telephone layout
Analog cordless 1-line - A2410
Wall mount clip
/FIND HANDSET
MESSAGE WAITING LED
DATA port
Speed Dial keys
PAUSE (recessed key)
PROGRAM (recessed key)
INT
REDIAL
FLASH
MUTE
+/VOLUME
-/VOLUME
MESSAGE WAITING LED
TALK
REDIAL
/SPEAKER
INTERCOM
/SPEAKER
HOLD
CHARGE LED
IN USE LED
-/VOLUME/+
OFF
HOLD
FLASH
MUTE
LOW BATTERY LED
8
Telephone layout
Analog cordless 1-line - CTM-A2411/CTM-A2411-BATT
Wall mount clip
/FIND HANDSET
MESSAGE WAITING LED
DATA port
Telephone layout
Speed Dial keys
PAUSE (recessed key)
PROGRAM (recessed key)
Speed Dial key
REDIAL
FLASH
MUTE
+/VOLUME
-/VOLUME
MESSAGE WAITING LED
TALK
FLASH
/SPEAKER
MESSAGES
LOW BATTERY LED
/SPEAKER
HOLD
CHARGE LED
IN USE LED
-/VOLUME/+
HOLD
OFF
REDIAL
MUTE
Speed Dial keys
9
Telephone layout
Analog cordless 1-line accessory Petite - CTM-A241P
MESSAGE WAITING LED
Switch hook
Wall mount clip
Speed Dial keys
/USB CHARGE ONLY
(USB port for charging only)
MUTE
IN USE light
FLASH
+/VOLUME
-/VOLUME
RINGER VOL
HOLD
Speed Dial key
10
Telephone layout
Analog cordless 2-line - A2420
Wall mount clip
/FIND HANDSET
MESSAGE WAITING LED
DATA port
Telephone layout
Speed Dial keys
PAUSE (recessed key)
PROGRAM (recessed key)
INT
REDIAL
FLASH
MUTE
+/VOLUME
-/VOLUME
MESSAGE WAITING LED
LINE 1 LINE 2
CONF
LINE 1
CONF
/SPEAKER
INTERCOM
/SPEAKER
HOLD
CHARGE LED
LINE 2
HOLD
MUTE
LOW BATTERY LED
-/VOLUME/+
OFF
FLASH
REDIAL
11
Telephone layout
Analog cordless 2-line - CTM-A2421/CTM-A2421-BATT
Wall mount clip
/FIND HANDSET
MESSAGE WAITING LED
DATA port
Speed Dial keys
PAUSE (recessed key)
PROGRAM (recessed key)
Speed Dial key
REDIAL
FLASH
MUTE
+/VOLUME
-/VOLUME
MESSAGE WAITING LED
LINE 1 LINE 2
LOW BATTERY LED
CONF
LINE 1
FLASH
/SPEAKER
MESSAGES
/SPEAKER
HOLD
CHARGE LED
-/VOLUME/+
LINE 2
CONF
OFF
HOLD
REDIAL
MUTE
Speed Dial keys
12
Telephone layout
Analog cordless 2-line accessory Petite - CTM-A242P
MESSAGE WAITING LED
Telephone layout
Switch hook
Wall mount clip
Speed Dial keys
/USB CHARGE ONLY
(USB port for charging only)
Speed Dial key
MUTE
LINE 1
LINE 2
FLASH
+/VOLUME
-/VOLUME
RINGER VOL
HOLD
CONF
13
Telephone layout
Analog corded/cordless 1-line - CTM-A2510
MESSAGE WAITING LED
DATA port
Wall mount clip
Speed Dial keys
PAUSE (recessed key)
PROGRAM (recessed key)
Speed Dial key
REDIAL
FIND HANDSET
MUTE
+/VOLUME
-/VOLUME
MESSAGE WAITING LED
/SPEAKER
MESSAGES
LOW BATTERY LED
TALK
FLASH
/SPEAKER
FLASH
HOLD
IN USE LED
-/VOLUME/+
HOLD
OFF
REDIAL
MUTE
Speed Dial keys
14
CHARGE LED
Telephone layout
Analog cordless charging base - C4000/C4001
Telephone layout
Wall mount clip
CHARGE LED
15
Telephone layout
Analog cordless charging stand - C4010/C4011
CHARGE LED
16
Telephone layout
Analog cordless 1-line accessory handset - C4100
MESSAGE WAITING LED
Telephone layout
-/VOLUME/+
TALK
REDIAL
/SPEAKER
INTERCOM
OFF
HOLD
FLASH
MUTE
LOW BATTERY LED
17
Telephone layout
Analog cordless 1-line accessory handset - CTM-C4101
MESSAGE WAITING LED
-/VOLUME/+
TALK
FLASH
/SPEAKER
MESSAGES
LOW BATTERY LED
HOLD
OFF
REDIAL
MUTE
Speed Dial keys
18
Telephone layout
Analog cordless 1-line accessory handset and charger bundle - CTM-A241HS
MESSAGE WAITING LED
Telephone layout
-/VOLUME/+
TALK
REDIAL
/SPEAKER
INTERCOM
OFF
HOLD
FLASH
MUTE
LOW BATTERY LED
CHARGE LED
19
Telephone layout
Analog cordless 1-line accessory handset with speed dials and charger bundle - CTM-A241SD
-/VOLUME/+
MESSAGE WAITING LED
TALK
FLASH
/SPEAKER
MESSAGES
LOW BATTERY LED
HOLD
OFF
REDIAL
MUTE
Speed Dial keys
CHARGE LED
20
Telephone layout
Analog cordless 2-line accessory handset - C4200
Telephone layout
MESSAGE WAITING LED
LINE 1
CONF
/SPEAKER
INTERCOM
-/VOLUME/+
LINE 2
OFF
HOLD
FLASH
MUTE
LOW BATTERY LED
REDIAL
21
Telephone layout
Analog cordless 2-line accessory handset - CTM-C4201
MESSAGE WAITING LED
LINE 1
FLASH
/SPEAKER
MESSAGES
LOW BATTERY LED
-/VOLUME/+
LINE 2
CONF
OFF
HOLD
REDIAL
MUTE
Speed Dial keys
22
Telephone layout
Analog cordless 2-line accessory handset and charger bundle - CTM-A242HS
Telephone layout
MESSAGE WAITING LED
LINE 1
CONF
/SPEAKER
INTERCOM
-/VOLUME/+
LINE 2
OFF
HOLD
FLASH
MUTE
LOW BATTERY LED
REDIAL
CHARGE LED
23
Telephone layout
Analog cordless 2-line accessory handset with speed dials and charger bundle - CTM-A242SD
MESSAGE WAITING LED
LINE 1
FLASH
/SPEAKER
MESSAGES
LOW BATTERY LED
-/VOLUME/+
LINE 2
CONF
OFF
HOLD
REDIAL
MUTE
Speed Dial keys
CHARGE LED
24
Installation
Analog corded lobby/1-line/2-line - A2100/A2210/A2220
Telephone base installation
This telephone can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
Turn the telephone base over with the bottom side facing up. Connect the coiled handset cord to the telephone base.
1.
Coiled handset cord jack
Insert the tabs into the grooves to afx the mounting bracket in place.
2.
Installation
Install the telephone base as shown below.
3.
Telephone line jac k
Telephone wall jack
If you have High S peed Internet
Access service, a DSL filter (not
included) is required.
Telephone line cord
25
Installation
Analog corded lobby/1-line/2-line - A2100/A2210/A2220
Installation option - converting from desktop to wall mount position
To mount the telephone base on the wall:
Set aside the handset. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn
1.
(180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This
protruding edge holds the handset when the phone is mounted on the wall.
Protruding edge
Turn the telephone base over with the bottom side facing up. To remove the mounting bracket, rmly push both tabs downward
2.
and pull up until both tabs release from the grooves.
Mounting
bracket
Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone
3.
base down on both mounting studs until it locks into place.
Eyelets
Place the handset on the telephone base cradle.
4.
26
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