VTech CL80100, CL84100 User Manual

User’s manual

CL80100
DECT 6.0 expansion handset
for use with AT&T models
CL81100/CL81200/CL81300/
CL82100/CL82200/CL82250/
CL82300/CL82350/CL82400/
CL82450/CL82500/CL82550/
CL82600/CL84100/CL84200/
CL84250/CL84300

Congratulations

T

Compatible with

Hearing Aid T-Coil

TIA-1083

on your purchase of this AT&T product. Before using this AT&T
product, please read the Important safety information on
pages 22-24 of this manual. For complete instructions, please refer
to the manual provided with your CL81100/CL81200/CL81300/
CL82100/CL82200/CL82250/CL82300/CL82350/CL82400/
CL82450/CL82500/CL82550/CL82600/CL84100/CL84200/
CL84250/CL84300 telephone. You can also visit our website at

www.telephones.att.com or call 1 [phone].

In Canada, dial 1 [phone].

Model #: CL80100
Type: DECT 6.0 expansion handset

Serial #:

Purchase date:

Place of purchase:

Both the model and serial number of your AT&T product can be
found on the bottom of the telephone base.

Save your sales receipt and original packaging in case it is
necessary to return your telephone for warranty service.

Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of
the Telecommunications Industry Association. Used under license.

The ENERGY STAR® program (www.energystar.gov) recognizes and
encourages the use of products that save energy and help protect
our environment. We are proud to supply this product with an

© 2009-2010 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.

ENERGY STAR® qualified power adapter meeting the latest energy
efficiency guidelines.

Parts checklist

Your telephone package contains the following items. Save your
sales receipt and original packaging in the event warranty service
is necessary.

User’s manual

CL80100
DECT 6.0 expansion handset
for use with AT&T models
CL81100/CL81200/CL81300/
CL82100/CL82200/CL82250/
CL82300/CL82350/CL82400/
CL82450/CL82500/CL82550/
CL82600/CL84100/CL84200/
CL84250/CL84300

Charger for cordless
handset with power

User’s manual

Cordless handset

adapter installed

Battery for
cordless handset

Battery
compartment
cover

User’s manual

CL80100
DECT 6.0 expansion handset
for use with AT&T models
CL81100/CL81200/CL81300/CL82100/
CL82200/CL82250/CL82300/CL82350/
CL82400/CL82450/CL82500/CL82550/
CL82600/CL84100/CL84200/CL84250/
CL84300

Table of contents

Getting started

Quick reference guide - handset ......................................................................1

Installation ...................................................................................................................4

Charger installation .................................................................................................5

Battery installation and charging .....................................................................6

Adding the handset to your telephone base

Adding and registering handsets .....................................................................8

To register a handset to your telephone base ......................................9

Deregistering a handset.....................................................................................11

To deregister all handsets ............................................................................11

Appendix

Troubleshooting .....................................................................................................13

Maintenance.............................................................................................................21

Important safety information ..........................................................................22

FCC Part 68 and ACTA........................................................................................25

FCC Part 15 ..............................................................................................................27

Limited warranty ....................................................................................................28

Technical specifications .....................................................................................31

DECT 6.0 digital technology .........................................................................31

Telephone operating range ..........................................................................31

Redefining long range coverage and clarity ........................................31

Getting started

Quick reference guide - handset

CHARGE indicator

On when the handset is charging in the
telephone base or charger.

qCID/-VOLUME

Press qCID to show caller ID history.

Press to scroll down while in menus.

While entering names or numbers, press to
move the cursor to the left.

Press to decrease the listening volume when on
a call.

PHONE/FLASH

Press to make or answer a call.

During a call, press to answer an incoming call
when you receive a call waiting alert.

1

While reviewing a call log entry, press
repeatedly to add or remove 1 in front of the
telephone number before dialing or saving it in
the directory.

TONE

Press to switch to tone dialing temporarily
during a call if you have pulse service.

/SPEA�ERSPEA�ER

Press to switch between speakerphone
and handset.

MUTE/DELETE

During a call, press to mute the microphone.

While reviewing the caller ID history, the
directory or the redial memory, press to delete
an individual entry.

While predialing, press to delete digits.

1

Getting started

Quick reference guide - handset

Press to show the menu.

While in the menu, press to select an item or
save an entry or setting.

Press pDIR to show directory entries.

Press to scroll up while in menus.

While entering names or numbers, press to
move the cursor to the right.

Press to increase the listening volume when on
a call.

During a call, press to hang up.

While in a menu, press to cancel an operation,
back up to the previous menu, or exit the
menu display.

Press and hold while the telephone is not in use
to erase the missed calls indicator.

Press repeatedly to display other dialing options
when reviewing a call log entry.

MENU/SELECT

pDIR/VOLUME+

OFF/CLEAROFF/CLEAR

#

REDIAL/PAUSE

Press repeatedly to view the last 20 numbers dialed.

While entering numbers, press and hold to insert
a dialing pause.

INT

Press to begin an intercom conversation or to
transfer a call.

2

Getting started

Quick reference guide - handset

During an outside call, intercom call, message or
announcement playback, press to change the quality of
the audio to best suit your hearing.

Main menu

Main menu

The > symbol highlights
a menu item.

>Play messages

Answering sys

Play messages
Answering sys
Directory
Call log

Ringers
Settings
Website

Using menus

Press MENU/SELECT to show the
first menu item, Play messages.

Press qCID or pDIR to scroll
through menu items.

Press MENU/SELECT to confirm
or save changes to a highlighted
menu item.

Press OFF/CLEAR to cancel an
operation, back up to the previous
menu, or exit the menu display.

EQ

For complete instructions, refer to the manual provided with your
CL81109/CL81100/CL81200/CL81300/CL82100/CL82200/CL82250/
CL82300/CL82350/CL82400/CL82450/CL82500/CL82550/CL82600/
CL84100/CL84200/CL84250/CL84300 telephone. If you are unable
to find your manual, go to www.telephones.att.com to read
and/or download the manual.

3

Getting started

Installation

You must install and
charge the battery before
using the telephone.

Your product may be shipped with a protective sticker covering the
handset or telephone base display - remove it before use.

For customer service or product information, visit our website at

STOP!

See pages 6-7

for easy instructions.

www.telephones.att.com or call 1 [phone].

In Canada, dial 1 [phone].

Avoid placing the telephone base too close to:

Communication devices such as: television sets, VCRs, or other

•
cordless telephones.

Excessive heat sources.

•
Noise sources such as a window with traffic outside, motors,

•
microwave ovens, refrigerators, or fluorescent lighting.

Excessive dust sources such as a workshop or garage.

•
Excessive moisture.

•
Extremely low temperature.

•
Mechanical vibration or shock such as on top of the washing

•
machine or workbench.

4

Getting started

Charger installation

Install the charger as shown below.

Plug the power adapter into an
electrical outlet not controlled by
a wall switch.

IMPORTANT INFORMATION

1. Use only the power adapter(s) supplied with this product. To order a replacement
power adapter, visit our website at www.telephones.att.com or call

1 [phone]. In Canada, dial 1 [phone].

2. The power adapters are intended to be correctly oriented in a vertical or floor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.

5

Getting started

Battery installation and charging

Install the battery as shown on page 7. Once you have installed

the battery, the screen indicates the battery status (see table
below). If necessary, place the handset in the telephone base or
charger to charge the battery. For best performance, keep the
handset in the telephone base or charger when not in use. The
battery is fully charged after 16 hours of continuous charging. See

the table on page 31 for battery operating times.
If the screen shows Place in charger and flashes, you need to

charge the handset without interruption for at least 30 minutes to

give the handset enough charge to use the telephone for a short
time. The following table summarizes the battery charge indicators

and actions to take.

Battery indicators Battery status Action

The screen is blank
or shows Place in
charger and
(flashing).

Battery has no or
very little charge. The
handset cannot be used.

Charge without interruption until
the screen shows Low battery
or HANDSET X (at least 30
minutes).

The screen shows
Low battery and
(flashing).

The screen shows
HANDSET X.

NOTE: If you are on a phone call in low battery mode, you hear four short
beeps every minute.

Battery has enough
charge to be used for a
short time.

Battery is charged. To keep the battery charged,

6

Charge without interruption until
the screen shows HANDSET X (at
least 30 minutes).

place it in the telephone base or
charger when not in use.

Getting started

Battery installation and charging

Step 1

Plug the battery
connector securely
into the socket inside
the handset battery
compartment, matching
the color-coded label.
Insert the supplied
battery with the label
THIS SIDE UP facing up
as indicated.

CHARGE light

Step 2

Align the cover
flat against
the battery
compartment,
then slide it
upwards until it
clicks into place.

Step 3

Charge the handset by placing it face forward in the
telephone base or charger. The CHARGE light on the
top of the handset is on during charging.

After you install your telephone or
power returns following a power

SET DATE

--/--/--

outage, the handset will prompt you to
set the date and time. For instructions,
see Set date/time in the telephone
system user’s manual for details. To
skip setting the date and time, press

SET TIME

--:-- --

OFF/CLEAR.

IMPORTANT INFORMATION

1. Use only the supplied rechargeable battery or replacement battery
(model BT166342). To order, visit our website at

www.telephones.att.com or call 1 [phone].

In Canada, dial 1 [phone].

2. If you do not use the handset for a long time, disconnect and remove
the battery to prevent possible leakage.

7

Adding the handset to your telephone base

Adding and registering handsets

Before using a new CL80100 handset, you must register it with the AT&T
CL81100/CL81200/CL81300/CL82100/CL82200/CL82250/CL82300/
CL82350/CL82400/CL82450/CL82500/CL82550/CL82600/CL84100/
CL84200/CL84250/CL84300 telephone system (purchased separately).
The telephone system can accommodate up to 12 handsets.

The handset with the CL81100/CL82100/CL84100 comes as
HANDSET 1. You can register up to 11 additional handsets to the
telephone base, and the handset numbers are in numerical order
(HANDSET 2, HANDSET 3, HANDSET 4 and so on).

The handsets that come with the CL81200/CL82200/CL82250/
CL84200/CL84250 are HANDSET 1 and HANDSET 2. You can register
up to 10 additional handsets to the telephone base, and they are
assigned numbers in sequential order (HANDSET 3, HANDSET 4,
HANDSET 5 and so on).

The handsets that come with the CL81300/CL82300/CL82350/
CL84300 are HANDSET 1, HANDSET 2 and HANDSET 3. You can
register up to nine additional handsets to the telephone base, and
they are in sequential order (HANDSET 4, HANDSET 5, HANDSET 6
and so on).

The handsets that come with the CL82400 or CL82450 are HANDSET 1,
HANDSET 2, HANDSET 3 and HANDSET 4. You can register up to eight
additional handsets to the telephone base, and they are in sequential
order (HANDSET 5, HANDSET 6, HANDSET 7 and so on).

The handsets that come with the CL82500 or CL82550 are HANDSET 1,
HANDSET 2, HANDSET 3, HANDSET 4 and HANDSET 5. You can register
up to seven additional handsets to the telephone base, and they are in
sequential order (HANDSET 6, HANDSET 7, HANDSET 8 and so on).

The handsets that come with the CL82600 are HANDSET 1, HANDSET
2, HANDSET 3, HANDSET 4, HANDSET 5 and HANDSET 6. You can
register up to six additional handsets to the telephone base, and
they are in sequential order (HANDSET 7, HANDSET 8, HANDSET 9
and so on).

8

Adding the handset to your telephone base

Adding and registering handsets

The handset needs to register with the telephone base
before use. You must register each handset separately.

When first purchased, all expansion handsets

1.Press HS LOC
on base 4sec

alternately show 1.Press HS LOC on base 4sec
and 2.Then press # on handset on the screen.
The new handset should be charged without
interruption for at least 30 minutes before

2.Then press #
on handset

registering it to the telephone base.

To register a handset to your telephone base
(for AT&T CL81100/CL81200/CL81300/CL82100/CL82200/
CL82250/CL82300/CL82350/CL82400/CL82450/CL82500/
CL82550/CL82600 model)

1. Make sure the handset is out of the telephone

base or charger and alternately shows 1.Press

HS LOC on base 4sec and 2.Then press # on
handset before you begin registration.

2. Press and hold /HANDSET LOCATOR on the

Registering...

Please wait

telephone base for about four seconds, until the
red IN USE light on the telephone base is on.
Release the button.

3. Press # (pound key) on the handset. The screen
shows Registering... Please wait. It takes up

HANDSET X

Registered

to 60 seconds to complete registration. Then
HANDSET X Registered appears on the screen,
with X being the handset number (1-12), and the handset
beeps. The handset is now registered with the telephone base.

If registration is not successful, Registration failed appears on the
screen. Start again from step one above.

9

Adding the handset to your telephone base

Adding and registering handsets

To register a handset to your telephone base
(for AT&T CL84100/CL84200/CL84250/CL84300 model)

1. Make sure the handset is out of the charger and
alternately shows 1.Press HS LOC on base 4sec
and 2.Then press # on handset before you
begin registration.

2. Press and hold LOCATOR on the telephone
base for about four seconds until the base
screen shows Registering handset..., then
release the button.

3. Press # (pound key) on the handset. The screen
shows Registering... Please wait. It takes up
to 60 seconds to complete registration. Then
HANDSET X Registered appears on the screen,
with X being the handset number (1-12), and
the handset beeps. The handset is now
registered with the telephone base.

If registration is not successful, the handset
screen displays Registration failed. Start again
from step one above.

NOTES:

You cannot register a handset if any other system handset is

1.
in use.

You cannot register more than 12 handsets to the telephone

2.
base. Registration slots are full shows on the base screen
while you are doing step two above.

1.Press HS LOC
on base 4sec

2.Then press #
on handset

Registering

handset...

Registering...

Please wait

HANDSET X

Registered

10

HANDSET X

Registered

Adding the handset to your telephone base

Deregistering a handset

You may need to deregister your handsets if:

You have 12 registered handsets and need to replace a handset.

•

-OR-

You wish to change the designated handset number of your

•
registered handsets.

You must first deregister ALL the handsets, and then register each
handset you wish to use again, one at a time.

Please read carefully through all the instructions on pages 11-12
before beginning the deregistration process.

To deregister all handsets (for AT&T CL81100/CL81200/
CL81300/CL82100/CL82200/CL82250/CL82300/CL82350/
CL82400/CL82450/CL82500/CL82550/CL82600 model)

1. Press and hold /HANDSET LOCATOR on the telephone base

for about 10 seconds (until the IN USE light starts to flash), then
release the /HANDSET LOCATOR button.

2. Immediately press /HANDSET LOCATOR again while the IN USE

light is still flashing. (The light flashes for about seven seconds. If
the light stops flashing, pick up the handset and place it back into
the telephone base, then start again with step one above.)

3. It takes up to 60 seconds to complete the deregistration process.

Wait for the cordless handset screen to alternately display

1.Press HS LOC on base 4sec and 2.Then press # on handset.

4. To register the handset(s) to the telephone base again, follow

the instructions on page 9.
After you deregister the handset(s), the telephone base is in

idle mode but the system date and time information needs to
be reset. For instructions, see Set date/time in the telephone
system user’s manual for details. To skip setting the date and
time, press OFF/CLEAR.

11

Adding the handset to your telephone base

Deregistering a handset

To deregister all handsets
(for AT&T CL84100/CL84200/CL84250/CL84300 model)

1. Press and hold LOCATOR on the telephone

base for about 10 seconds until the base screen
shows Registering handset... followed by

Deregister all handsets?, then release the

LOCATOR button.

2. Immediately press MENU/SELECT.

3. It takes up to 60 seconds to complete

the deregistration process. Wait for the
cordless handset screen to alternately display 1.Press HS LOC
on base 4sec and 2.Then press # on handset.

4. To register the handset(s) to the telephone base again, follow

the instructions on page 10.

After you deregister the handset(s), the telephone base is in

idle mode but the system date and time information needs to
be reset. For instructions, see Set date/time in the telephone
system user’s manual for details. To skip setting the date and
time, press OFF/CLEAR.

Deregister

all handsets?

NOTES:

1. If the deregistration process is not successful, you might need to reset the system

and try again. To reset, unplug the power from the telephone base and plug it
back in.

2. You cannot deregister the handset(s) if any other system handset is in use.

3. Even if the battery is depleted, you can still deregister the handset by following

the steps on the previous page or the steps above. After the handset is charged
for at least 10 minutes, the screen shows 1.Press HS LOC on base 4sec and

2.Then press # on handset.

12

Appendix

Troubleshooting

If you have difficulty with your phone, please try the suggestions
below. For Customer Service, visit our website at

www.telephones.att.com or call 1 [phone].

In Canada, dial 1 [phone].

The handset registration is unsuccessful.

Follow the handset registration instructions to register the handset

•

again (see Adding and Registering handsets on pages 9-10).

My telephone doesn’t work at all.

Make sure the power cord is securely plugged in.

•

Make sure you plug the battery connector securely into the

•

cordless handset.
Make sure you plug the telephone line cord securely and firmly

•

into the telephone base and the telephone wall jack.
Charge the battery in the cordless handset for at least 16 hours.

•

For optimum daily performance, return the cordless handset to
the charger when not in use.

If the battery is depleted, it might take approximately 30 minutes

•

to charge the handset before it shows Low battery. See page 6
for details.

Reset the telephone base. Unplug the electrical power. Wait for

•

approximately 15 seconds, then plug it back in. Allow up to one
minute for the cordless handset and telephone base to reset.

You may need to purchase a new battery. Refer to Battery

•

installation and charging in this user’s manual on pages 6-7.

I cannot get a dial tone.

First try all the suggestions above.

•

Move the cordless handset closer to the telephone base. You

•

might have moved out of range.

13

Appendix

Troubleshooting

If the previous suggestions do not work, disconnect the

•

telephone base from the telephone jack and connect the jack to
a different phone. If there is no dial tone on that phone either,
the problem is in your wiring or local service. Contact your
telephone service provider.

Your line cord might be malfunctioning. Try installing a new line cord.

•

I cannot dial out.

First try all the suggestions above.

•

Make sure you have a dial tone before dialing. The cordless

•

handset might take a second or two to find the telephone base
and produce a dial tone. This is normal. Wait an extra second
before dialing.

Eliminate any background noise. Noise from a television, radio or

•

other appliances might cause the phone to not dial out properly.
If you cannot eliminate the background noise, try muting the
cordless handset before dialing, or dialing from another room
with less background noise.

If the other phones in your home are having the same problem,

•

contact your telephone service provider (charges might apply).

My cordless handset isn’t performing normally.

Make sure you plug the power cord securely into the telephone

•

base. Plug the power adapter into a different, working electrical
outlet without a wall switch.

Move the cordless handset closer to the telephone base. You

•

might have moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for

•

15 seconds then plug it back in. Allow up to one minute for the
cordless handset and telephone base to reset.

Other electronic products can cause interference to your

•

cordless phone. Try installing your phone as far away from these
types of electronic devices as possible: television sets, VCRs, or
other cordless telephones.

14

Appendix

Troubleshooting

Out of range OR No pwr at base appears on my cordless handset.

Ensure you plug the telephone base in properly and the power

•

is on.
Place the cordless handset in the telephone base for one

•

minute to allow the cordless handset and base to synchronize.
Move the cordless handset closer to the telephone base. You

•

might have moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for

•

15 seconds then plug it back in. Allow up to one minute for the
cordless handset and telephone base to reset.

Other electronic products can cause interference with your

•

cordless phone. Try installing your phone as far away from these
types of electronic devices as possible: television sets, VCRs, or
other cordless telephones.

The batteries do not hold a charge.

If the cordless handset is in the telephone base or charger and

•

the charge light is not on, refer to The charge light is off or
blinking (page 20) in this Troubleshooting guide.

Charge the battery in the cordless handset for at least 16 hours.

•

For optimum daily performance, return the cordless handset to
the telephone base or charger when not in use.

If the battery is depleted, it might take approximately 30 minutes to

•

charge the handset before it shows Low battery. Refer to the table
on page 6 for details.

You might need to purchase a new battery. Refer to Battery

•

installation and charging in this user’s manual on pages 6-7.

I hear other calls while using my phone.

Disconnect the telephone base from the telephone jack, and

•

plug in a different telephone. If you still hear other calls, call
your telephone service provider.

15

Appendix

Troubleshooting

I get noise, static, or weak signals even when I’m near the
telephone base.

If you subscribe to high-speed Internet service (DSL - digital

•

subscriber line) through your telephone lines, you must install a
DSL filter between the telephone base and the telephone wall
jack. The filter prevents noise and caller ID problems as a result
of DSL interference. Please contact your DSL service provider for
more information about DSL filters.

You may be able to improve the performance of your cordless

•

phone by installing your new telephone base as far as possible
from any other existing cordless telephone system that may
already be installed.

Other electronic products can cause interference to your

•

cordless phone. Try installing your phone as far away from the
following electronic devices as possible: television sets, VCRs, or
other cordless telephones.

Do not install this phone near a microwave oven or on the same

•

electrical outlet. You might experience decreased performance
while the microwave oven is operating.

If you plug your phone in with a modem or a surge protector,

•

plug the phone (or modem/surge protector) into a different
location. If this does not solve the problem, relocate your phone
or modem farther apart from one another, or use a different
surge protector.

Move your phone to a higher location. The phone might have

•

better reception in a high area.
If the other phones in your home are having the same problem,

•

contact your telephone service provider (charges may apply).

I experience poor sound quality when using the speakerphone.

For increased sound quality while using the speakerphone, place

•

the handset on a flat surface with the dial pad facing up.

16

Appendix

Troubleshooting

My cordless handset does not ring when I receive a call.

Make sure that the ringer is not off. Refer to Ringer volume

•

in the user’s manual provided with your CL81100/CL81200/
CL81300/CL82100/CL82200/CL82250/CL82300/CL82350/
CL82400/CL82450/CL82500/CL82550/CL82600/CL84100/
CL84200/CL84250/CL84300 telephone.

Make sure you plug the telephone line cord securely into the

•

telephone base and telephone jack. Make sure you plug in the
power cord securely.

The cordless handset may be too far from the telephone base.

•

Charge the battery in the cordless handset for at least 16 hours.

•

For optimum daily performance, return the cordless handset to
the telephone base or charger when not in use.

You may have too many extension phones on your telephone

•

line to allow all of them to ring simultaneously. Try unplugging
some of the other phones.

The layout of your home or office might be limiting the

•

operating range. Try moving the telephone base to another
location, preferably on an upper floor.

If the other phones in your home are having the same problem,

•

contact your telephone service provider (charges might apply).
Test a working phone at the phone jack. If another phone has

•

the same problem, contact your telephone service provider
(charges might apply).

Other electronic products can cause interference with your

•

cordless phone. Try installing your phone as far away as possible
from electronic devices such as television sets, VCRs, or other
cordless telephones.

Completely remove the battery. Replace it and place the

•

cordless handset into the telephone base. Allow up to one
minute for the handset to reestablish its connection with the
telephone base.

Your line cord might be malfunctioning. Try installing a new line cord.

•

17

Appendix

Troubleshooting

My calls cut in and out while I’m using my cordless handset.

Other electronic products can cause interference with your

•

cordless phone. Try installing your phone as far away from the
following electronic devices as possible: television sets, VCRs, or
other cordless telephones.

Do not install this phone near a microwave oven or on the same

•

electrical outlet. You might experience decreased performance
while the microwave oven is operating.

If you plug your phone in with a modem or surge protector, try

•

plugging the phone (or modem/surge protector) into a different
location. If this does not solve the problem, relocate your phone
or modem farther apart from one another, or use a different
surge protector.

Move your telephone base to a higher location. The phone

•

might have better reception when installed in a high area.
If the other phones in your home are having the same problem,

•

contact your telephone service provider (charges may apply).

My caller ID isn’t working.

Caller ID is a subscription service. You must subscribe to this

•

service from your telephone service provider for this feature to
work on your phone.

The caller must be calling from an area that supports caller ID.

•

Both you and your caller’s telephone service providers must use

•

caller ID compatible equipment.
If you subscribe to high-speed Internet service (DSL - digital

•

subscriber line) through your telephone lines, you must install a
DSL filter between the telephone base and the telephone wall
jack. The filter prevents noise and caller ID problems resulting
from DSL interference. Contact your DSL service provider for
more information about DSL filters.

18

Appendix

Troubleshooting

System does not receive caller ID when on a call.

Make sure you subscribe to caller ID with call waiting features

•

from your telephone service provider. Caller ID features
work only if both you and the caller are in areas offering
caller ID service, and if both telephone service providers use
compatible equipment.

I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone doesn’t
work.

Make sure your computer is powered on.

•

Make sure your Internet connection is working properly.

•

Make sure that the software is installed and running for your

•
nontraditional telephone service.

Make sure to plug your USB telephone adapter into a dedicated

•
USB port on your computer. Do not plug it into a multiple port
USB hub (USB splitter) that is not powered.

In a few rare instances, the USB port on your computer may

•
not have enough power. In these instances, try using a USB hub
with its own external power supply.

If you are using a firewall, it may prevent access to your

•
nontraditional telephone service provider. Contact your service
provider for more information.

19

Appendix

Troubleshooting

The charge light is off or blinking.

Make sure you plug the power and line cords in correctly

•

and securely.
Unplug the electrical power. Wait for 15 seconds, then plug it

•

back in. Allow up to one minute for the cordless handset and
telephone base to reset.

Clean the cordless handset and telephone base charging

•

contacts each month with a pencil eraser or cloth.
A blinking CHARGE light is an indication that the battery is not

•

connected to the handset or is missing completely. Ensure that
the battery is installed properly.

Common cure for electronic equipment.

If the telephone does not seem to be responding normally, try
putting the cordless handset in the charger. If it does not seem to
respond, do the following (in the order listed):

Disconnect the power to the telephone base.

•

Disconnect the cordless handset battery, and spare battery,

•

if applicable.
Wait a few minutes.

•

Connect power to the telephone base.

•

Completely remove the battery. Replace the battery and place

•

the cordless handset into the charger.
Wait for the cordless handset to reestablish its connection with

•

the telephone base. Allow up to one minute for this to take place.

20

Appendix

Maintenance

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts,

•

so you must treat it with care.
Avoid rough treatment.

•

Place the handset down gently.

•

Save the original packing materials to protect your telephone if

•

you ever need to ship it.

Avoid water

You can damage your telephone if it gets wet. Do not use the

•

handset in the rain, or handle it with wet hands. Do not install
the telephone base near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to

•

electronic equipment. For your own safety, take caution when
using electric appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain

•

its luster for many years. Clean it only with a soft cloth slightly
dampened with water or a mild soap.

Do not use excess water or cleaning solvents of any kind.

•

Remember that electrical appliances can cause serious injury if used when you
are wet or standing in water. If the telephone base should fall into water, DO
NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE
CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.

21

Appendix

Important safety information

This symbol is to alert you to important operating or servicing instructions
that may appear in this user’s manual. Always follow basic safety
precautions when using this product to reduce the risk of injury, fire, or
electric shock.

Safety information

Read and understand all instructions in the user’s manual. Observe all markings on

•

the product.

Avoid using a telephone during a thunderstorm. There may be a slight chance of

•

electric shock from lightning.

Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report

•

it immediately, but use a telephone away from the area where the gas is leaking. If
this product is a cordless model, make sure the telephone base is also away from
the area.

Do not use this product near water, or when you are wet. For example, do not use it

•

in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or
laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes
in contact with any liquid, unplug any line or power cord immediately. Do not plug
the product back in until it has dried thoroughly.

Install this product in a protected location where no one can trip over any line or

•

power cords. Protect cords from damage or abrasion.

If this product does not operate normally, see the Troubleshooting section on

•

pages 13-20 of this user’s manual. If you cannot solve the problem, or if the
product is damaged, refer to the Limited warranty section pages 28-30. Do not
open this product except as directed in your user’s manual. Opening the product or
reassembling it incorrectly may expose you to hazardous voltages or other risks.

Replace batteries only as described in your user’s manual, see pages 6-7. Do not

•

burn or puncture batteries — they contain caustic chemicals.

This power adapter is intended to be correctly oriented in a vertical or floor mount

•

position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling or an under-the-table/cabinet outlet.

Caution: Use only the power adapter provided with this product. To obtain
a replacement, visit our website at www.telephones.att.com
or call 1 [phone]. In Canada, dial 1 [phone].

22

Appendix

Important safety information

Especially about cordless telephones

Privacy: The same features that make a cordless telephone convenient create

•

some limitations. Telephone calls are transmitted between the telephone base
and the handset by radio waves, so there is a possibility that your cordless
telephone conversations could be intercepted by radio receiving equipment
within range of the cordless handset. For this reason, you should not think
of cordless telephone conversations as being as private as those on corded
telephones.

Electrical power: The telephone base of this cordless telephone must be

•

connected to a working electrical outlet which is not controlled by a wall switch.
Calls cannot be made from the handset if the telephone base is unplugged,
switched off or if the electrical power is interrupted.

Potential TV interference: Some cordless telephones operate at frequencies

•

that may cause interference to TVs and VCRs. To minimize or prevent such
interference, do not place the telephone base of the cordless telephone near
or on top of a TV or VCR. If interference is experienced, moving the cordless
telephone farther away from the TV or VCR will often reduce or eliminate the
interference.

Rechargeable batteries: This product contains nickel-metal hydride rechargeable

•

batteries. Exercise care in handling batteries in order not to create a short
circuit with conductive material such as rings, bracelets, and keys. The battery or
conductor may overheat and cause harm. Observe proper polarity between the
battery and the battery charger.

Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe

•

manner. Do not burn or puncture. Like other batteries of this type, if burned or
punctured, they could release caustic material which could cause injury.

The RBRC™ Seal means that the manufacturer is voluntarily
participating in an industry program to collect and recycle nickel­metal hydride rechargeable batteries when taken out of service
within the United States. These batteries may be taken to a
participating local retailer of replacement batteries or recycling
center. Or you may call 1 (800) 8-BATTERY for locations accepting

spent Ni-MH batteries.

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led
a multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food and
Drug Administration, WTR recommends to physicians that:

23

Appendix

Important safety information

Pacemaker patients

Should keep wireless telephones at least six inches from the pacemaker.

Should NOT place wireless telephones directly over the pacemaker, such as in a
breast pocket, when it is turned ON.

Should use the wireless telephone at the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from
other persons using wireless telephones.

Especially about telephone answering systems

Two-way recording: This unit does not sound warning beeps to inform the other
party that the call is being recorded. To ensure that you are in compliance with any
federal or state regulations regarding recording a telephone call, you should start
the recording process and then inform the other party that you are recording the
conversation.

SAVE THESE INSTRUCTIONS

24

Appendix

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements
adopted by the Administrative Council for Terminal Attachments (ACTA). The label on
the back or bottom of this equipment contains, among other things, a product identifier
in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone
service provider upon request.

The plug and jack used to connect this equipment to premises wiring and the
telephone network must comply with the applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant telephone cord and modular plug is
provided with this product. It is designed to be connected to a compatible modular jack
that is also compliant. An RJ11 jack should normally be used for connecting to a single
line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you
may connect to your telephone line and still have them ring when you are called. The
REN for this product is encoded as the 6th and 7th characters following the US: in
the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the
sum of all RENs should be five (5.0) or less. For more information, please contact your
telephone service provider.

This equipment may not be used with Party Lines. If you have specially wired alarm
dialing equipment connected to your telephone line, ensure the connection of this
equipment does not disable your alarm equipment. If you have questions about what
will disable the alarm equipment, consult your telephone service provider or a qualified
installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until
the problem has been corrected. Repairs to this telephone equipment can only be
made by the manufacturer or its authorized agents. For repair procedures, follow the
instructions outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the telephone service
provider may temporarily discontinue your telephone service. The telephone service
provider is required to notify you before interrupting service. If advance notice is not
practical, you will be notified as soon as possible. You will be given the opportunity
to correct the problem and the telephone service provider is required to inform you
of your right to file a complaint with the FCC. Your telephone service provider may
make changes in its facilities, equipment, operation, or procedures that could affect the
proper functioning of this product. The telephone service provider is required to notify
you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid
compatible.

If this product has memory dialing locations, you may choose to store emergency
telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test
emergency numbers, please:

Remain on the line and briefly explain the reason for the call before hanging up.

Perform such activities in off-peak hours, such as early morning or late evening.

25

Appendix

FCC Part 68 and ACTA

Industry Canada

Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference, including
interference that may cause undesired operation.

The term ‘’IC:‘’ before the certification/registration number only signifies that the
Industry Canada technical specifications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The
REN is an indication of the maximum number of devices allowed to be connected
to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs of
all the devices does not exceed five.

This product meets the applicable Industry Canada technical specifications.

26

Appendix

FCC Part 15

This equipment has been tested and found to comply with the requirements for a
Class B digital device under Part 15 of the Federal Communications Commission
(FCC) rules. These requirements are intended to provide reasonable protection
against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which

•

the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

•

Changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation. Privacy of communications may not be ensured when
using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of radio
frequency energy that can be safely absorbed by a user or bystander according
to the intended usage of the product. This product has been tested and found to
comply with the FCC criteria. The handset may be safely held against the ear of the
user. The telephone base shall be installed and used such that parts of the user’s
body other than the hands are maintained at a distance of approximately 20 cm (8
inches) or more.

This Class B digital apparatus complies with Canadian ICES-003.

27

Appendix

Limited warranty

The AT&T brand is used under license - any repair, replacement or warranty service, and
all questions about this product should be directed to our website at

www.telephones.att.com or call 1 [phone]. In Canada,

dial 1 [phone].

1. What does this limited warranty cover?

The manufacturer of this AT&T-branded product warrants to the holder of a valid
proof of purchase (“CONSUMER” or “you”) that the product and all accessories
provided in the sales package (“PRODUCT”) are free from defects in material and
workmanship, pursuant to the following terms and conditions, when installed and
used normally and in accordance with the PRODUCT operating instructions. This
limited warranty extends only to the CONSUMER for products purchased and used
in the United States of America and Canada.

2. What will be done if the PRODUCT is not free from defects in materials

and workmanship during the limited warranty period (“materially defective
PRODUCT”)?

During the limited warranty period, the manufacturer’s authorized service
representative will repair or replace at the manufacturer’s option, without charge,
a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they
may use new or refurbished replacement parts. If the manufacturer chooses to
replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of
the same or similar design. The manufacturer will retain defective parts, modules,
or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option,
is your exclusive remedy. The manufacturer will return repaired or replacement
products to you in working condition. You should expect the repair or replacement
to take approximately 30 days.

3. How long is the limited warranty period?

The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the
date of purchase. If the manufacturer repairs or replaces a materially defective
PRODUCT under the terms of this limited warranty, this limited warranty also
applies to repaired or replacement PRODUCT for a period of either (a) 90 days from
the date the repaired or replacement PRODUCT is shipped to you or (b) the time
remaining on the original one-year limited warranty; whichever is longer.

4. What is not covered by this limited warranty?

This limited warranty does not cover:

PRODUCT that has been subjected to misuse, accident, shipping or other

•

physical damage, improper installation, abnormal operation or handling, neglect,
inundation, fire, water, or other liquid intrusion; or

PRODUCT that has been damaged due to repair, alteration, or modification by

•

anyone other than an authorized service representative of the manufacturer; or

28

Appendix

Limited warranty

PRODUCT to the extent that the problem experienced is caused by signal

•

conditions, network reliability or cable or antenna systems; or

PRODUCT to the extent that the problem is caused by use with non-AT&T

•

accessories; or

PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or

•

electronic serial numbers have been removed, altered or rendered illegible; or

PRODUCT purchased, used, serviced, or shipped for repair from outside the

•

United States of America or Canada, or used for commercial or institutional
purposes (including but not limited to products used for rental purposes); or

PRODUCT returned without valid proof of purchase (see item 6 below); or

•

Charges for installation or setup, adjustment of customer controls, and

•

installation or repair of systems outside the unit.

5. How do you get warranty service?

To obtain warranty service, visit www.telephones.att.com or call

1 [phone]. In Canada, dial 1 [phone].

NOTE: Before calling for service, please review the user’s manual; a check of the
PRODUCT’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of the PRODUCT(s) to the service location. The
manufacturer will return repaired or replaced PRODUCT under this limited warranty
to you. Transportation, delivery or handling charges are prepaid. The manufacturer
assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT
failure is not covered by this limited warranty, or proof of purchase does not meet
the terms of this limited warranty, the manufacturer will notify you and will request
that you authorize the cost of repair prior to any further repair activity. You must
pay for the cost of repair and return shipping costs for the repair of products that
are not covered by this limited warranty.

6. What must you return with the PRODUCT to get warranty service?

You must:

Return the entire original package and contents including the PRODUCT to the

•

service location along with a description of the malfunction or difficulty; and

Include “valid proof of purchase” (sales receipt) identifying the PRODUCT

•

purchased (PRODUCT model) and the date of purchase or receipt; and

Provide your name, complete and correct mailing address, and telephone

•

number.

29

Appendix

Limited warranty

7. Other limitations

This warranty is the complete and exclusive agreement between you and the
manufacturer of this AT&T branded PRODUCT. It supersedes all other written or
oral communications related to this PRODUCT. The manufacturer provides no
other warranties for this PRODUCT. The warranty exclusively describes all of the
manufacturer’s responsibilities regarding the PRODUCT. There are no other express
warranties. No one is authorized to make modifications to this limited warranty and
you should not rely on any such modification.

State/Provincial Law rights: This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose
and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary
use) are limited to one year from date of purchase. Some states/provinces do not
allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you. In no event shall the manufacturer be liable for any indirect,
special, incidental, consequential, or similar damages (including, but not limited to
lost profits or revenue, inability to use the PRODUCT or other associated equipment,
the cost of substitute equipment, and claims by third parties) resulting from the use
of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not
apply to you.

Please retain your original sales receipt as proof of purchase.

30

Appendix

Technical specifications

RF frequency band 1921.536MHz - 1928.448MHz

Channels 5

Operating temperature 32°F - 122°F

0°C - 50°C

Telephone base voltage

(AC voltage, 60Hz)

Telephone base voltage

(AC adapter output)

Handset voltage 2.4VDC - 3.2VDC

Charger voltage

(AC adapter output)

Operation Operating time*

Talk time (cordless handset) Up to seven hours

Talk time (cordless handset speakerphone) Up to five hours

Standby Up to seven days

* Operating times vary depending on your actual use and the age of the battery.

DECT 6.0 digital technology

The AT&T DECT 6.0 products offer unsurpassed range performance and sound
clarity. This is achieved through a unique antenna design and advances in noise­filtering technology. An independent laboratory has confirmed that AT&T DECT 6.0
products perform up to 45% better in range competitions. Now calls can be taken in
the basement, backyard and garage with exceptional sound quality.

Telephone operating range

This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and telephone base can
communicate over only a certain distance — which can vary with the locations of
the telephone base and handset, the weather, and the construction of your home
or office.

Redefining long range coverage and clarity

This telephone base comes with an antenna which gives much better clarity and
covers a longer range than before.

96Vrms - 130Vrms

6VDC @ 400mA

6VAC @ 300mA

31

www.telephones.att.com

© 2009-2010 Advanced American Telephones. All Rights Reserved.

AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to

Advanced American Telephones, San Antonio, TX 78219.

Printed in China. Issue 7 AT&T 03/10.