Vtech C 100 User Manual

Contents

• Safety pg 2

Power lead

Connects the power adapter to the base station.

Cord clip

Helps to prevent accidental disconnection of the wires.

Phone cord

Connects your phone to the phone network.

• Caring for your phone pg 3

• Warranty information pg 3

• Create your own phone system pgs 4-5

• 1 Setting up pgs 6-9

• 2 Basic functions pgs 10-25

• 3 Answer-phone functions pgs 26-33

• 4 Choosing your

answer-phone settings pgs 34-35

• 5 Choosing your handset settings pgs 36-37

• 6 Choosing your base settings pgs 38-39

• 7 Network services pgs 40-45

• 8 Adding and using

additional handsets pgs 46-51

• 9 Adding and using

additional master base stations pgs 52-54

• 10 Troubleshooting pgs 55-60

Safety

pg2

pg3

• Do not use your phone in damp, humid

places such as bathrooms.

• Do not dispose of batteries with normal

household waste. Your local council will be able to give you advice on how to dispose of them.

• Do not use your phone in places

where there may be volatile or explosive materials.

• Clean your phone with a damp cloth.

Cleaning it with a dry cloth may give you an electric shock.

• Never spray cleaning fluids directly onto

the phone.

• Do not expose the batteries to fire

or water.

If you have a heart pace maker

You should consult your doctor before using this phone if you have a heart pace maker.

If you have a hearing aid

Your phone works by transmitting radio waves between the base station and the handset. You may find that these waves interfere with your hearing aid and cause a humming noise.

Caring for your phone

1 Batteries not approved by us may damage

your phone. Your warranty may be affected if you use batteries that we do not approve.

2 There is a slight chance that your phone

could be damaged during electrical storms. We recommend removing the telephone cord and mains plug during a storm.

3 Avoid standing the phone on antique,

veneered or delicate surfaces as it may become warm during use.

4 Make sure that the power cord is connected

into the power socket on the base station and not the phone socket.

5 Your phone gives off radio signals that could

interfere with other electronic equipment such as computers, radios and televisions.

Leave at least one metre between the base station and other equipment to minimise the risk of interference.

Warranty information

Your phone is covered by a 12 month warranty. The warranty does not cover the batteries, misuse or damage caused by a storm.

If you have any problems using the phone, check the Troubleshooting section at the back of this guide. If this does not solve your problem, call the VTech helpline number given in Troubleshooting. This will not affect your statutory rights.

Your phone details

We may need to ask for these if you call us.

Date you bought the phone / /

Where you bought the phone

Price you paid £

Serial number

Written on the bottom of the base station.

PIN _ _ _ _ ___ _ _ _ _ _ _ _ _ _ _ _

We have pre-set your PIN to 2100 but you can change this if you want (see page 38). If you make a note of your PIN here, be sure to keep this guide in a safe place.

pg4

Create your own phone system

pg5

You can use up to 6 handsets with your master base station without the need for more phone sockets or extension leads. All you need is a normal 13 amp socket to connect each charging station.

You can choose a name for each handset. This could be anything such as the room where the phone is normally kept or a person’s name.

With two or more handsets you can make free intercom calls between the handsets, transfer external calls between handsets or call all the handsets at once.

You can even make 3

party calls to another handset and an external call or to a handset and two external calls.

You can use up to four master base stations with one system but we recommend just one master base station for most home systems.

Every handset brings the same superb Mirage features you’d expect from a Vtech phone

•

Innovation

• Range: up to 300m outdoors; 50m indoors

• Digital DECT technology for high voice quality

• Set the base and handset features to suit you,

including: ring volume, ring melody, earpiece volume

• Intercom calls

• Call barring with PIN access to stop external

calls being made

• Keyguard prevents accidental calls

• Advanced NiMH batteries give 12 hours talk

time; 100 hours stand-by

• Last number redial with 5 number memory

• Call log of up to 10 unanswered calls *

• Mute feature for privacy during calls

• Answer-phone functions available from any

registered handset

Style

• Ergonomic design

• Different coloured clip-on covers

Answer-Phone

• 15 minutes, recording time

• Voice time and day marking

• 3 pre-recorded outgoing messages

• Option to record 2 of your own outgoing

messages

• Remote access to messages

• Message playback from handset

• Private message playback from handset

• Call screening at base

7 ways to dial

• key and check the number before you dial

• connect to the line before you dial

• from Last number redial

• from your favourites list

• from your quick dial list

• from your call log, if you have caller identity*

• mixed dialling by use of two memory locations

• mix of above – good for extension numbers

and network services

Spares and accessories available see page 60.

Network services

• Factory set BT and cable codes you can edit

• Auto redial

• Call waiting

Simplicity

• Easy to install – wall fix or table top

Wall fixing kits are available, see page 60

• Easy-use menus

• Simple and informative display screens

• Reassuring confirmation tones

Favourite and quick dial memories

• Up to 20 numbers for quick and easy dialling.

• Name identification for each number – up to

10 characters.

• Up to 24 digits for each number – ideal for

international or home banking numbers.

• Pause facility for network service numbers.

• No need to keep re-programming the numbers

– all the handsets share the numbers.

• With caller identity*, callers’ names will be

shown when they call if you’ve programmed their name and number into the memories.

* Caller identity is a chargeable network service available from your phone company.

Setting up

pg6

pg7

What’s in this pack

• one Mirage handset

• one Mirage master base station

• user guide

• power adapter

• telephone line cord

• two handset batteries

• two spare clip on covers

If any of these are missing, please return the complete pack to your retailer as soon as you can.

If you want to add more handsets, follow these instructions to set up your first handset and then follow the instructions on page 46 of your user guide.

Your handset must be charged for at least 24 hours before it’s ready for use.

Choose a good position for your phone.

To improve reception, it should be:

• as high as possible – an upper floor is better

• within three metres of the mains socket

and phone socket so that you don’t have to use extension leads

• away from large metal objects like radiators,

fridges or filing cabinets

• away from metal framed windows

• away from hidden metal pipes

• away from electrical equipment, such as

a TV or microwave.

Reception may be impaired if the walls of the building are very thick or metal framed.

This phone is not designed for making emergency telephone calls when the power fails. You should make alternative arrangements for calls to emergency services.

1 Plug the power lead into the sockets on the

bottom of the base station.

2 Plug the adapter into a mains power socket

and switch the power on.

You will hear the outgoing message and factory date and time setting.

clip the cords in here to stop the plugs from being pulled out

power lead

phone cord

3 Fit the handset batteries – making sure

they’re the correct way around.

The handset uses the two AA size NiMH (Nickel Metal Hydride) batteries supplied.

Make sure the batteries are the correct way around

4 Sit the handset on the base station and leave

the batteries to charge for at least 24 hours before using your phone

The display will say SEARCHING and then switch to the stand-by display. More detail about the display is given later in your user guide.

It’s normal for the handset to get a little warm as it charges.

5 After the batteries have charged, plug the

phone cord into the master base station and

the other end into a phone socket. Only use the phone cord supplied. Others may not work.

6 Your phone is now ready to use. Follow the

instructions in this guide.

1 Setting up

pg8

Setting up

pg9

Using your answer-phone

When you have charged the handset battery and plugged in the line cord, your phone is ready to use.

Making calls is simple, just pick up the handset and dial. To end calls, press the button with the icon of a handset on it, or place the handset back on the base.

The answer-phone is set at the factory to Answer and Record messages from your callers. It will use the factory set outgoing message (OGM) unless you change it (see page 28 of this user guide).

Your phone comes with three different coloured handset covers. To change a cover:

1 Gently squeeze the arrows marked on either

side of the screen

2 Lift the cover and slide it away from

the keypad

3 Fit the two tabs at the top of the new cover

into the slots on the top of the handset

4 Click the cover into place.

1 Setting up

Basic functions

pg10

pg11

Section contents

• Switching the handset on pg 11

• Switching the handset off pg 11

• Making a call by pre-dialling pg 11

• Ending a call pg 12

• Post dialling a number pg 12

• Answering a call when the handset

is on the base pg 12

• Answering a call when the handset

is not on the base pg 12

• Answering a call when the handset

is switched off pg 13

• Muting a call pg 13

• Changing the earpiece volume

during a call pg 13

• Changing the handset name pg 14

• Entering letters pg 14

• Switching the keyguard on pg 15

• Switching the keyguard off pg 15

• Calling numbers from the call log pg 16

• Accessing the call log pg 16

• Deleting entries from the call log pg 17

• Using redial pg 18

• Editing a number on your redial list pg 18

• Deleting a redial number pg 19

• Favourite numbers button pg 20

• Dialling a favourite number pg 21

• Entering letters pg 21

• Deleting a favourite number pg 21

• Storing or changing a quick dial

number pg 22

• Dialling a quick dial number pg 23

• Deleting a quick dial number pg 23

• Calling anonymously pg 24

• Cancelling the anonymous call feature pg 24

• Redialling a number if it’s busy pg 25

• Paging your handsets pg 25

Switching the handset on

1 Press. The display flashes

as the phone searches for the selected base station signal

SEARCHING

When it finds the signal, the display shows the stand-by screen

1 LOUNGE 0

Switching the handset off

You should normally leave the handset on ready to answer calls.

2 Press

3 Press several times

1 LOUNGE 0

The display says

SWITCH OFF

4 Press and the display will ask you

to confirm you want to switch off

SWITCH OFF?

5 When the handset is off, it will not

respond to paging or incoming calls.

Making a call by pre-dialling

When you predial, you can correct the phone number if you enter it incorrectly.

2 Key in the number

1 LOUNGE 0

1234567890

3 If you need to correct a number,

press once for each incorrect digit and then continue to key in Press to dial if the number is correct

2 Basic functions

pg12

Basic functions

pg13

Ending a call

2 Press or replace the handset on

a 01234567890

the base station to end the call

Post dialling a number

This method dials straight through, but you can’t correct the number if you dial incorrectly.

2 Press

3 Dial the number

1 LOUNGE

0121123

If you make a mistake, you’ll need to end the call and dial again.

Answering a call when the handset is on the base

The master base station and handset will ring.

If you pay for caller display from your phone company, the display will show the number or name if you’ve programmed it in as one of your favourite or quick dial numbers.

2 Pick up the handset to answer

ANDY

the call

Answering a call when the handset is not on the base

2 Press to take the call

ANDY

Answering a call when the handset is switched off

Only the base station will ring if the handset is off.

1 Press twice on handset

Muting a call

This stops the person at the other end hearing you but you can still hear them.

You can’t mute a call while you are using a menu.

2 Press during the call.

3 Press again to cancel mute

a 01234567890

The display will show

Changing the earpiece volume during a call

2 Press

3 Press several times until the

4 Press

5 Press to select the volume

6 Press to confirm the setting

a 01234567890

screen says

▼VOLUME

you want

STORED

New volume setting now in use.

2 Basic functions

pg14

Basic functions

pg15

Changing the handset name

You can choose any name – up to 8 characters – for the handset, such as a room or person’s name.

2 Press

3 Press several times until the

4 Press

5 Press several times until the

1 LOUNGE

display says

▼HS SETTINGS

▼AUDIO

display says

▼HSET NAME

6 Press The display shows the

current name

7 Press and hold until the current

name is deleted

8 Use the keypad to enter the new

name – see blue panel below

9 Press to confirm the new name

10 Press and hold to return to the

stand-by display

Entering letters

Each key selects several letters.

Press a key repeatedly to select the letters on it. If the letter you need is

SALLY

on the same key, wait approx 4 seconds between presses. If you make a mistake, press C. Press 0 for a space.

Switching the keyguard on

The keyguard stops your phone accidentally dialling numbers while in a pocket or bag and stops young children dialling too. It does not stop emergency calls.

2 Press

3 Press several times until the

4 Press

1 LOUNGE

display says

▼KEYGUARD

ACTIVATE?

5 Press

The display shows

CANCEL 159

Switching the keyguard off

1 Key 159 before you dial

You’ll need to switch the keyguard back on again when you’ve finished.

2 Basic functions

pg16

Basic functions

pg17

Calling numbers from the call log

If you pay for caller display from your phone company, your phone logs the numbers of up to 10 recent unanswered calls so that you can return them.

It won’t store numbers if the number was unavailable or the caller withheld their number when calling you or the answerphone recorded a mesage.

If someone calls you twice or more, only the last call is logged.

1 If there are any new calls, the

display says

NEW CALLS

It will continue to say new calls until you have scrolled through the full list

2 Press

3 Press to scroll through the list of

names and numbers

4 Press to dial a number or press OK

to edit the number and then press OK again to dial

1234567890

Accessing the call log

You can access the call log even when there have been no new calls. the call log lists the 10 most recent unanswered calls.

2 Press

1 LOUNGE

3 Press once

▼CALL LOG

4 Press

Now you can dial, edit or delete the numbers.

Deleting entries from the call log

2 Press

3 Press once

4 Press to choose the call log

1 LOUNGE

▼CALL LOG

5 Scroll through the numbers and

names to the one you want to delete

6 Press for the delete option

▼DELETE

Scroll down again if you want to delete all the numbers from the log

▼DELETE LIST

7 Press to delete

?--DELETE--?

8 Press to confirm that you

want to delete

DELETED

2 Basic functions

pg18

Basic functions

pg19

Using redial

You can redial any of the last five numbers dialled. The numbers are stored in a list.

2 Press

3 Press to scroll through the

4 Press to dial the number, or press

1 LOUNGE

▼01234567890

numbers

OK to edit the number before you dial and then press OK again to dial

Editing a number on your redial list

2 Press

3 Press to scroll to the number

4 Press once

5 Press

6 Press to dial the number – or you

1 LOUNGE

▼01234567890

you want

▼EDIT

Use the C button to delete the numbers and key in the new number – up to 24 digits long

can press OK to dial

Deleting a redial number

2 Press

3 Press to scroll through the

4 Press once

5 Press once

1 LOUNGE

▼01234567890

numbers

▼EDIT

▼DELETE

Scroll down again if you want to delete all the numbers from the log

▼DELETE LIST

6 Press to delete

?--DELETE--?

7 Press to confirm

DELETED

2 Basic functions

+ 21 hidden pages