VTech BS5872 User Manual

TABLE OF CONTENTS

Getting Started . . . . . . . . . . . . . . . . . . . . . 3

Before You Begin . . . . . . . . . . . . . . . . . . . . 3

Parts Checklist . . . . . . . . . . . . . . . . . . . . 3

Installation . . . . . . . . . . . . . . . . . . . . . . . . 4

Choose Location . . . . . . . . . . . . . . . . . . . 4

Install Handset Battery . . . . . . . . . . . . . . . . 4

Power Guard/Spare Battery Charger Feature . . . . 5

Table/Desk Installation . . . . . . . . . . . . . . . . 6

Wall Mounting . . . . . . . . . . . . . . . . . . . . . 7

Charge the Handset Battery . . . . . . . . . . . . . 7

Check for dial tone . . . . . . . . . . . . . . . . . . 8

Belt Clip (optional)

. . . . . . . . . . . . . . . . . . . 8

Registration . . . . . . . . . . . . . . . . . . . . . . . 9

To register your accessory handsets . . . . . . . . . 9

Re-Register existing handsets to a new base . . . .

De-Register all system handsets . . . . . . . . . . . 9

Basic Operation. . . . . . . . . . . . . . . . . . . . 10

Handset and Base Indicators . . . . . . . . . . . . . 10

Handset Display

. . . . . . . . . . . . . . . . . . 10

Base Display . . . . . . . . . . . . . . . . . . . . 11

Handset Layout . . . . . . . . . . . . . . . . . . . 12

Base Uni

t Layout . . . . . . . . . . . . . . . . . . 13

Telephone Operation. . . . . . . . . . . . . . . . . . 14

Mak

ing Calls . . . . . . . . . . . . . . . . . . . . 14

Answering Calls . . . . . . . . . . . . . . . . . . . 14

Flash Function . . . . . . . . . . . . . . . . . . . 15

Redial Function . . . . . . . . . . . . . . . . . . .

Mute F

unction . . . . . . . . . . . . . . . . . . . . 15

onference Call . . . . . . . . . . . . . . . . . . . 15

Volume Control . . . . . . . . . . . . . . . . . . . 15

Transferring Calls . . . . . . . . . . . . . . . . . . 16

Intercom Call

. . . . . . . . . . . . . . . . . . . . 16

Call Forward. . . . . . . . . . . . . . . . . . . . . 17

Handset Locator. . . . . . . . . . . . . . . . . . . 18

Headset . . . . . . . . . . . . . . . . . . . . . . . 18

Operating Range . . . . . . . . . . . . . . . . . . 19

Handset Display Screen Messages . . . . . . . . . 20

Base Display Screen Messages . . . . . . . . . . 22

Telephone Settings . . . . . . . . . . . . . . . . . . 23

Ringer Volume . . . . . . . . . . . . . . . . . . . 23

Ringer Tone . . . . . . . . . . . . . . . . . . . . . 23

Key Tone (preset to on) . . . . . . . . . . . . . . . . 24

Language (preset to English) . . . . . . . . . . . . . 24

Dial Type (preset to tone) . . . . . . . . . . . . . . . 24

Telephone Directory . . . . . . . . . . . . . . . . . . 25

Storing a New Entry

. . . . . . . . . . . . . . . . . 25

Reviewing/Dialing from the Phonebook

. . . . . . . 26

Editing a Phonebook Entry . . . . . . . . . . . . . 27

Delete a Phonebook Entry . . . . . . . . . . . . . 27

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 28

Shared Call Log . . . . . . . . . . . . . . . . . . . . 28

About Call History (Caller ID) . . . . . . . . . . . . 29

Review Call History . . . . . . . . . . . . . . . . . 29

Delete Records from Call History . . . . . . . . . . 29

Dial a Displayed Number . . . . . . . . . . . . . . 29

Store a Call History Record in the Directory . . . . 30

Table of Contents

TABLE OF CONTENTS

Voicemail . . . . . . . . . . . . . . . . . . . . . . . 31

Access Voicemail . . . . . . . . . . . . . . . . . . 31

Clear Voicemail . . . . . . . . . . . . . . . . . . . 31

Programming the Voicemail Access Keys . . . . . 31

Programming Password

. . . . . . . . . . . . . . . 32

Programming

the VOICEMAIL key . . . . . . . . . 32

Programming the PLAY key

. . . . . . . . . . . . . 32

Programming the SKIP key . . . . . . . . . . . . .

Programming the ERASE key. . . . . . . . . . . . 33

Reset all codes . . . . . . . . . . . . . . . . . . .

Custom Pay-Per-Use (PPU) Features . . . . . . . . . 34

PPU Keys on Base . . . . . . . . . . . . . . . . .

34 PPU Keys on Handset

. . . . . . . . . . . . . . . 34

Change PPU Key Setting . . . . . . . . . . . . . . 35

Change Auto Call Back Number . . . . . . . . . . 35

Change 3-Way Calling Number

. . . . . . . . . . . 36

Change Repeat Dialing Number

. . . . . . . . . . 36

Reset all codes . . . . . . . . . . . . . . . . . . .

Batteries . . . . . . . . . . . . . . . . . . . . . . . . 37

Battery Care and Maintenance . . . . . . . . . . . 37

Replacing the Handset Battery . . . . . . . . . . . 37

Additional Information . . . . . . . . . . . . . . . . 38

Troubleshooting . . . . . . . . . . . . . . . . . . . . 38

Maintenance . . . . . . . . . . . . . . . . . . . . . . 45

Limited Warranty . . . . . . . . . . . . . . . . . . . . 45

Important Safety Instructions. . . . . . . . . . . . . . 46

FCC, ACTA and IC Regulations . . . . . . . . . . . . 47

Technical Speciﬁcations . . . . . . . . . . . . . . . .

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Table of Contents

GETTING STARTED

Getting Started

Parts Checklist

1. Handset

2. Base Unit

3. Batter

4. Telephone Line Cord

5. Belt Clip

6. Base Wall Mounting Bracket

7. AC Power Adaptor

8. User

’s Manual

Before You Begin

TELEPHONE LINE CORD

BATTERY

AC POWER ADAPTOR

USER’S MANUAL

HANDSET

BASE WALL MOUNTING

BRACKET

• Important! Before using this

te le phone, yo u mus t re a d th e important safety in structi on s on page 46.

BASE UNIT

BELT CLIP

GETTING STARTED

Installation

For maximu m perf ormance of you r cordless telephone system:

1. Choose a central location for your Base Unit.

2. In st all yo ur ba s e u ni t a n d extension handsets away from electronic equipment, such as personal computers, television sets and microwave ovens.

3. In lo catio ns whe re there are mul tip le cordless telephones, separate base units as much as possible.

4. Install your telephone equipment away from heat sourc es and sunlight.

5. Avoid excessive moisture, dust or extreme cold.

Install Handset Battery

a) Align the two holes in the plug with

the socket pins, then snap the plug into place.

b) Place the battery in the compartment.

c) Replace cover by sliding it up into

place.

d) Place the handset in its base when

not in use to ensure maximum daily performance.

Choose Location

GETTING STARTED

Getting Started

Power Guard/Spare Battery Charger Feature

Your phone can use the spare battery in the base unit to provide operational backup in the event of a power failure. With a fully charged battery in the spare battery charger, you will still be able to place and receive calls from the handset for up to 1.5 hours.

The spare battery can also be used to replace a drained handset battery, ensuring uninterrupted use. A spare battery can be purchased from most retail stores that carry electronic equipment.

1. Open the spare battery compartment by pressing the lever on the cover as shown below in diagram one. Then pull the compartment cover up, as shown in diagram two.

2. Align the two holes in the plug with the socket pins, then snap the plug into place. Place the battery in the charger as shown in the diagram below.

3. Replace the spare battery compartment cover. The spare battery takes 16 hours to fully charge a drained battery.

Installation

• When using the

phone during power backup mode, audio quality may be compromised due to reduced power availability.

GETTING STARTED

Table/Desk Installation

Installation

Modular telephone jack

Standard electrical outlet

Connect the power cord.

After

charging the battery for at least 16 hours, connect the telephone line cord.

• Install the base unit away from electronic equipment such as personal computers, television sets or microwave ovens. Av oid ex ce ssi ve heat, cold, dust or moisture.

GETTING STARTED

Getting Started

Installation

Wall Mounting

Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional.

1. Plug the adapter into an electrical outlet, and the connector to the bottom of the base unit.

2. Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to the wall jack.

3. Line up the tabs on the wall mount adapters with the holes at the bottom of the base unit. Snap the wall mount bracket ﬁrmly in place.

4. Mount the base unit on the wall. Position the base unit so the mounting studs will ﬁt into the holes on the wall mount bracket. Slide base unit down on the mounting studs until it locks into place

Charge the Handset Battery

Place the handset in the base. Be sure to charge the battery for at least 16 hours before using your phone.

• Install the base unit away from electronic

equipment such as

personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

GETTING STARTED

Installation

Check for dial tone

After the batteries are charged, pick up the handset and press ON; you should hear a dial tone. If you do not, try this phone in another phone jack.

Belt Clip (optional)

• Your phone contains an internal noise ﬁlter (for DSL subscribers). This means, If you

subscribe to DSL service, you

shouldn’t experience interference or noise when using your phone due to your DSL service.

GETTING STARTED

Getting Started

Your phone can operate up to four handsets. To order additional handsets call the supplier.

To register your accessory handsets

1. After charging the battery, the screen will display:

2. On the base unit, press MENU

/SEL, then scroll to DISPLAY BASE

ID, press MENU/SE

3. Enter the 15 digit base unit ID code, If you make a mistake, press the DELETE/MUTE key to backspace (delete characters), then enter the correct information.

4. Press MENU/SELECT to complete the registration process.

5. Once a valid base ID code has been entered, the display will blank for a second or two, and then show:

6. If the base accepts the new handset, after several seconds the new handset will show:

Where X is the new handset number assigned, sequentially, by the base.

Re-Register existing handsets to a new base

1. Install your new base unit, the handset(s) will display SEARCHING…,

press and hold the

MENU /SELECT button for two seconds.

2. The handset will display:

3. Follow steps 2 through 6 in Registration above.

De-Register all system handsets

1. With the phone in idle, press *883244# on the base.

2. Then press MENU/SEL, IN USE and CHARGE, the POWER LED will illuminate brieﬂy before returning to idle.

3. This will erase all handsets registered to the base. The handsets will now prompt you to:

4. Re-register the handset(s) to base by following steps 2 through 6 in

Registration above.

Registration

ENTER BASE ID

###############

SEARCHING...

HANDSET X

ENTER BASE ID

###############

• The 15-digit base ID code may contain numbers and characters, including 0 through 9 and *. Make sure you enter all 15 digits.

• If you do not enter the correct digit sequence, you will hear an error tone. Press

DELETE/MUTE

key to backspace to erase a character(s) and carefully re-enter the base ID code.

ENTER BASE ID

###############

BASIC OPERATION

Handset and Base Indicators

Handset Display

Icon Description

MUTE Turns on when the microphone is muted.

NEW Turns on when there are new call log entries.

Turns on when the ringer is muted.

Low battery indicator and charging indicator.

LED is on when in handsfree mode.

VOICEMAIL On when new voicemail is detected. Service must be subscribed through your

local telephone company.

Basic Operation

BASIC OPERATION

Base Display

Icon Description

MUTE • MUTE turns on when the microphone is muted.

• LED is on when microphone is muted

NEW Turns on when there are new call log entries.

Turns on when the ringer is muted.

Displays when spare battery is charging in the base unit.

IN USE

On when the phone is off hook.

CHARGE

On when the handset is charging in the base.

VOICEMAIL On when new voicemail is detected. Service must be subscribed through

your local telephone company.

LED is on when base speakerphone is in use.

POWER • LED is off when the power adapter is plugged into the base.

• LED ﬂashes when the base is operating on spare battery power.

• LED is on when a spare battery is charging and the power adapter is plugged into the base.

Handset and Base Indicators

BASIC OPERATION

Handset Layout

1. Antenna

2. CID

3. Redial/Pause

4. On/Flash

5. Dialing Key (0 - 9, *, #)

6. Voicemail

7. Play

8. Skip

9. Menu/Select

10.

11. Speaker

12. Mute/Delete

13. Off/Clear

14. Billed Services

15. Intercom

16. Erase X

Basic Operation

BASIC OPERATION

1. Intercom

2. In Use

3. Power

4. Charge

5. Microphone

6. Auto Call Back

7. 3-Way Calling

8. Repeat Dialing

9. Number keys

10. Speaker

11. Mute

12. Flash

13. Redial/Pause

14. CID

15. EXIT

16. Delete

17.

18. MENU/SEL

19. Skip

20. Volume

21. Erase

22. V

oicemail

23. Play

Base Unit Layout

BASIC OPERATION

Telephone Operation

Making Calls

From the Handset:

Press ON (or, SPEAKER ( ) to use the Handset Speakerphone feature). Dial the phone number.

-OR-

Dial the phone number ﬁrst; then press ON or SPEAKER ( ). As you are entering numbers, press DELETE/MUTE or OFF/CLEAR to backspace and make corrections, or press and hold PAUSE to enter a 3 second dialing pause. Press OFF to end your call.

From the Base Unit

• Press SPEAKER ( ). Dial the phone number.

-OR-

Enter the phone number ﬁrst; then press SPEAKER ( ) As you are entering numbers, press DELETE or EXIT to backspace and make corrections, or press and hold PAUSE to enter a 3 second dialing pause.

• Press SPEAKER ( ) to end your call.

Answering Calls

From the Handset

• Press ON, SPEAKER or any of the number keys.

• Press OFF to end your call.

From the Base Unit

• Press SPEAKER ( ) or any of the dialing keys (0-9, *, #).

• Press SPEAKER ( ) to end your call.

Basic Operation

BASIC OPERATION

Flash Function

You can use your phone with services such as call waiting. When you receive a call waiting signal, simply press the FLASH key to switch to the new call. Press FLASH again to switch back to the original call.

Redial Function

• Press REDIAL to display the last telephone number dialed from the handset or base unit (up to 32

digits). Use or to scroll through the ﬁve previously dialed numbers.

When the beginning or the end of the redial list is reached, a double beep will sound.

• When the desired number is reached, press ON or SPEAKER ( ) to dial.

• Press DELETE/MUTE on the handset (or DELETE on the base to delete the number from the redial memory.

• Press OFF/CLEAR on the handset (or EXIT on the base) to exit the redial review list.

Mute Function

• During an active call, press the MUTE key on handset or base unit to disable the microphone. The screen will display:

• Press MUTE again to return to normal two way conversation.

MICROPHONE ON will display brieﬂy.

Conference Call

Your phone is capable of supporting conference calls between system handsets or base. It is possible to establish a conference between any two handsets (or a handset and the base) and the external line. If a handset or base already has a connection to the external line, and any other handset or base goes off-hook, a conference is immediately established. The handsets will show:

Volume Control

Press the

VOLUME button on the handset or press the VOLUME button on the base to adjust listening volume. Each button press raises or lowers volume by one level. When you change the volume level, the new setting is saved. The new volume level will be applied each time you use the handset, speakerphone or headset.

Telephone Operation

• Use FLASH to access other phone company subscriber services, as described by your provider.

• To end a conference call, press OFF at he handset or on the base. The conference call will not be terminated until all handsets or base unit have disconnected from the call.

PHONE 00:00:25 MICROPHONE MUTED

MUTE

PHONE 00:00:25

BASIC OPERATION

Transferring Calls

You can transfer calls on the system from the base to handset, handset to handset, or handset to base. When a handset (HS1) is on an external call, it can transfer the call to any other handset or base.

• Press INTERCOM key on HS1, it will display:

• Select the number of the handset to which the call is to be transferred. or 0 for base, the display will show:

• Press ON, SPEAKER or INTERCOM to answer the intercom call.

• On the handset, press the OFF key to transfer the external call to the other handset. (If transferring from the base, press SPEAKER to transfer.)

Intercom Call

If you have registered accessory handsets to your base, you can intercom between system handsets or the base.

• From the idle (off) mode, press INTERCOM. The ﬁrst handset (HS1)

will display:

• Select a number of the handset to be called (1-4 or 0 for base).

The display will change to:

INTERCOM TO:

• If the returned call is not answered within30 seconds, the external call

will end

automatically.

Telephone Operation

TRANSFER TO:

HANDSET 1

IS CALLING

CALLING

HANDSET 2

CALL TRANSFERRED

CALLING

BASE

+ 37 hidden pages