VTech BS5872 User Manual

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TABLE OF CONTENTS

Getting Started . . . . . . . . . . . . . . . . . . . . . 3

Before You Begin . . . . . . . . . . . . . . . . . . . . 3

Parts Checklist . . . . . . . . . . . . . . . . . . . . 3

Installation . . . . . . . . . . . . . . . . . . . . . . . . 4

Choose Location . . . . . . . . . . . . . . . . . . . 4

Install Handset Battery . . . . . . . . . . . . . . . . 4

Power Guard/Spare Battery Charger Feature . . . . 5

Table/Desk Installation . . . . . . . . . . . . . . . . 6

Wall Mounting . . . . . . . . . . . . . . . . . . . . . 7

Charge the Handset Battery . . . . . . . . . . . . . 7

Check for dial tone . . . . . . . . . . . . . . . . . . 8

Belt Clip (optional)

. . . . . . . . . . . . . . . . . . . 8

Registration . . . . . . . . . . . . . . . . . . . . . . . 9

To register your accessory handsets . . . . . . . . . 9

Re-Register existing handsets to a new base . . . .

De-Register all system handsets . . . . . . . . . . . 9

Basic Operation. . . . . . . . . . . . . . . . . . . . 10

Handset and Base Indicators . . . . . . . . . . . . . 10

Handset Display

. . . . . . . . . . . . . . . . . . 10

Base Display . . . . . . . . . . . . . . . . . . . . 11

Handset Layout . . . . . . . . . . . . . . . . . . . 12

Base Uni

t Layout . . . . . . . . . . . . . . . . . . 13

Telephone Operation. . . . . . . . . . . . . . . . . . 14

Mak

ing Calls . . . . . . . . . . . . . . . . . . . . 14

Answering Calls . . . . . . . . . . . . . . . . . . . 14

Flash Function . . . . . . . . . . . . . . . . . . . 15

Redial Function . . . . . . . . . . . . . . . . . . .

Mute F

unction . . . . . . . . . . . . . . . . . . . . 15

onference Call . . . . . . . . . . . . . . . . . . . 15

Volume Control . . . . . . . . . . . . . . . . . . . 15

Transferring Calls . . . . . . . . . . . . . . . . . . 16

Intercom Call

. . . . . . . . . . . . . . . . . . . . 16

Call Forward. . . . . . . . . . . . . . . . . . . . . 17

Handset Locator. . . . . . . . . . . . . . . . . . . 18

Headset . . . . . . . . . . . . . . . . . . . . . . . 18

Operating Range . . . . . . . . . . . . . . . . . . 19

Handset Display Screen Messages . . . . . . . . . 20

Base Display Screen Messages . . . . . . . . . . 22

Telephone Settings . . . . . . . . . . . . . . . . . . 23

Ringer Volume . . . . . . . . . . . . . . . . . . . 23

Ringer Tone . . . . . . . . . . . . . . . . . . . . . 23

Key Tone (preset to on) . . . . . . . . . . . . . . . . 24

Language (preset to English) . . . . . . . . . . . . . 24

Dial Type (preset to tone) . . . . . . . . . . . . . . . 24

Telephone Directory . . . . . . . . . . . . . . . . . . 25

Storing a New Entry

. . . . . . . . . . . . . . . . . 25

Reviewing/Dialing from the Phonebook

. . . . . . . 26

Editing a Phonebook Entry . . . . . . . . . . . . . 27

Delete a Phonebook Entry . . . . . . . . . . . . . 27

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 28

Shared Call Log . . . . . . . . . . . . . . . . . . . . 28

About Call History (Caller ID) . . . . . . . . . . . . 29

Review Call History . . . . . . . . . . . . . . . . . 29

Delete Records from Call History . . . . . . . . . . 29

Dial a Displayed Number . . . . . . . . . . . . . . 29

Store a Call History Record in the Directory . . . . 30

Table of Contents

TABLE OF CONTENTS

Voicemail . . . . . . . . . . . . . . . . . . . . . . . 31

Access Voicemail . . . . . . . . . . . . . . . . . . 31

Clear Voicemail . . . . . . . . . . . . . . . . . . . 31

Programming the Voicemail Access Keys . . . . . 31

Programming Password

. . . . . . . . . . . . . . . 32

Programming

the VOICEMAIL key . . . . . . . . . 32

Programming the PLAY key

. . . . . . . . . . . . . 32

Programming the SKIP key . . . . . . . . . . . . .

Programming the ERASE key. . . . . . . . . . . . 33

Reset all codes . . . . . . . . . . . . . . . . . . .

Custom Pay-Per-Use (PPU) Features . . . . . . . . . 34

PPU Keys on Base . . . . . . . . . . . . . . . . .

34 PPU Keys on Handset

. . . . . . . . . . . . . . . 34

Change PPU Key Setting . . . . . . . . . . . . . . 35

Change Auto Call Back Number . . . . . . . . . . 35

Change 3-Way Calling Number

. . . . . . . . . . . 36

Change Repeat Dialing Number

. . . . . . . . . . 36

Reset all codes . . . . . . . . . . . . . . . . . . .

Batteries . . . . . . . . . . . . . . . . . . . . . . . . 37

Battery Care and Maintenance . . . . . . . . . . . 37

Replacing the Handset Battery . . . . . . . . . . . 37

Additional Information . . . . . . . . . . . . . . . . 38

Troubleshooting . . . . . . . . . . . . . . . . . . . . 38

Maintenance . . . . . . . . . . . . . . . . . . . . . . 45

Limited Warranty . . . . . . . . . . . . . . . . . . . . 45

Important Safety Instructions. . . . . . . . . . . . . . 46

FCC, ACTA and IC Regulations . . . . . . . . . . . . 47

Technical Speciﬁcations . . . . . . . . . . . . . . . .

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Table of Contents

GETTING STARTED

Getting Started

Parts Checklist

1. Handset

2. Base Unit

3. Batter

4. Telephone Line Cord

5. Belt Clip

6. Base Wall Mounting Bracket

7. AC Power Adaptor

8. User

’s Manual

Before You Begin

TELEPHONE LINE CORD

BATTERY

AC POWER ADAPTOR

USER’S MANUAL

HANDSET

BASE WALL MOUNTING

BRACKET

• Important! Before using this

te le phone, yo u mus t re a d th e important safety in structi on s on page 46.

BASE UNIT

BELT CLIP

GETTING STARTED

Installation

For maximu m perf ormance of you r cordless telephone system:

1. Choose a central location for your Base Unit.

2. In st all yo ur ba s e u ni t a n d extension handsets away from electronic equipment, such as personal computers, television sets and microwave ovens.

3. In lo catio ns whe re there are mul tip le cordless telephones, separate base units as much as possible.

4. Install your telephone equipment away from heat sourc es and sunlight.

5. Avoid excessive moisture, dust or extreme cold.

Install Handset Battery

a) Align the two holes in the plug with

the socket pins, then snap the plug into place.

b) Place the battery in the compartment.

c) Replace cover by sliding it up into

place.

d) Place the handset in its base when

not in use to ensure maximum daily performance.

Choose Location

GETTING STARTED

Getting Started

Power Guard/Spare Battery Charger Feature

Your phone can use the spare battery in the base unit to provide operational backup in the event of a power failure. With a fully charged battery in the spare battery charger, you will still be able to place and receive calls from the handset for up to 1.5 hours.

The spare battery can also be used to replace a drained handset battery, ensuring uninterrupted use. A spare battery can be purchased from most retail stores that carry electronic equipment.

1. Open the spare battery compartment by pressing the lever on the cover as shown below in diagram one. Then pull the compartment cover up, as shown in diagram two.

2. Align the two holes in the plug with the socket pins, then snap the plug into place. Place the battery in the charger as shown in the diagram below.

3. Replace the spare battery compartment cover. The spare battery takes 16 hours to fully charge a drained battery.

Installation

• When using the

phone during power backup mode, audio quality may be compromised due to reduced power availability.

GETTING STARTED

Table/Desk Installation

Installation

Modular telephone jack

Standard electrical outlet

Connect the power cord.

After

charging the battery for at least 16 hours, connect the telephone line cord.

• Install the base unit away from electronic equipment such as personal computers, television sets or microwave ovens. Av oid ex ce ssi ve heat, cold, dust or moisture.

GETTING STARTED

Getting Started

Installation

Wall Mounting

Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional.

1. Plug the adapter into an electrical outlet, and the connector to the bottom of the base unit.

2. Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to the wall jack.

3. Line up the tabs on the wall mount adapters with the holes at the bottom of the base unit. Snap the wall mount bracket ﬁrmly in place.

4. Mount the base unit on the wall. Position the base unit so the mounting studs will ﬁt into the holes on the wall mount bracket. Slide base unit down on the mounting studs until it locks into place

Charge the Handset Battery

Place the handset in the base. Be sure to charge the battery for at least 16 hours before using your phone.

• Install the base unit away from electronic

equipment such as

personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

GETTING STARTED

Installation

Check for dial tone

After the batteries are charged, pick up the handset and press ON; you should hear a dial tone. If you do not, try this phone in another phone jack.

Belt Clip (optional)

• Your phone contains an internal noise ﬁlter (for DSL subscribers). This means, If you

subscribe to DSL service, you

shouldn’t experience interference or noise when using your phone due to your DSL service.

GETTING STARTED

Getting Started

Your phone can operate up to four handsets. To order additional handsets call the supplier.

To register your accessory handsets

1. After charging the battery, the screen will display:

2. On the base unit, press MENU

/SEL, then scroll to DISPLAY BASE

ID, press MENU/SE

3. Enter the 15 digit base unit ID code, If you make a mistake, press the DELETE/MUTE key to backspace (delete characters), then enter the correct information.

4. Press MENU/SELECT to complete the registration process.

5. Once a valid base ID code has been entered, the display will blank for a second or two, and then show:

6. If the base accepts the new handset, after several seconds the new handset will show:

Where X is the new handset number assigned, sequentially, by the base.

Re-Register existing handsets to a new base

1. Install your new base unit, the handset(s) will display SEARCHING…,

press and hold the

MENU /SELECT button for two seconds.

2. The handset will display:

3. Follow steps 2 through 6 in Registration above.

De-Register all system handsets

1. With the phone in idle, press *883244# on the base.

2. Then press MENU/SEL, IN USE and CHARGE, the POWER LED will illuminate brieﬂy before returning to idle.

3. This will erase all handsets registered to the base. The handsets will now prompt you to:

4. Re-register the handset(s) to base by following steps 2 through 6 in

Registration above.

Registration

ENTER BASE ID

###############

SEARCHING...

HANDSET X

ENTER BASE ID

###############

• The 15-digit base ID code may contain numbers and characters, including 0 through 9 and *. Make sure you enter all 15 digits.

• If you do not enter the correct digit sequence, you will hear an error tone. Press

DELETE/MUTE

key to backspace to erase a character(s) and carefully re-enter the base ID code.

ENTER BASE ID

###############

BASIC OPERATION

Handset and Base Indicators

Handset Display

Icon Description

MUTE Turns on when the microphone is muted.

NEW Turns on when there are new call log entries.

Turns on when the ringer is muted.

Low battery indicator and charging indicator.

LED is on when in handsfree mode.

VOICEMAIL On when new voicemail is detected. Service must be subscribed through your

local telephone company.

Basic Operation

BASIC OPERATION

Base Display

Icon Description

MUTE • MUTE turns on when the microphone is muted.

• LED is on when microphone is muted

NEW Turns on when there are new call log entries.

Turns on when the ringer is muted.

Displays when spare battery is charging in the base unit.

IN USE

On when the phone is off hook.

CHARGE

On when the handset is charging in the base.

VOICEMAIL On when new voicemail is detected. Service must be subscribed through

your local telephone company.

LED is on when base speakerphone is in use.

POWER • LED is off when the power adapter is plugged into the base.

• LED ﬂashes when the base is operating on spare battery power.

• LED is on when a spare battery is charging and the power adapter is plugged into the base.

Handset and Base Indicators

BASIC OPERATION

Handset Layout

1. Antenna

2. CID

3. Redial/Pause

4. On/Flash

5. Dialing Key (0 - 9, *, #)

6. Voicemail

7. Play

8. Skip

9. Menu/Select

10.

11. Speaker

12. Mute/Delete

13. Off/Clear

14. Billed Services

15. Intercom

16. Erase X

Basic Operation

BASIC OPERATION

1. Intercom

2. In Use

3. Power

4. Charge

5. Microphone

6. Auto Call Back

7. 3-Way Calling

8. Repeat Dialing

9. Number keys

10. Speaker

11. Mute

12. Flash

13. Redial/Pause

14. CID

15. EXIT

16. Delete

17.

18. MENU/SEL

19. Skip

20. Volume

21. Erase

22. V

oicemail

23. Play

Base Unit Layout

BASIC OPERATION

Telephone Operation

Making Calls

From the Handset:

Press ON (or, SPEAKER ( ) to use the Handset Speakerphone feature). Dial the phone number.

-OR-

Dial the phone number ﬁrst; then press ON or SPEAKER ( ). As you are entering numbers, press DELETE/MUTE or OFF/CLEAR to backspace and make corrections, or press and hold PAUSE to enter a 3 second dialing pause. Press OFF to end your call.

From the Base Unit

• Press SPEAKER ( ). Dial the phone number.

-OR-

Enter the phone number ﬁrst; then press SPEAKER ( ) As you are entering numbers, press DELETE or EXIT to backspace and make corrections, or press and hold PAUSE to enter a 3 second dialing pause.

• Press SPEAKER ( ) to end your call.

Answering Calls

From the Handset

• Press ON, SPEAKER or any of the number keys.

• Press OFF to end your call.

From the Base Unit

• Press SPEAKER ( ) or any of the dialing keys (0-9, *, #).

• Press SPEAKER ( ) to end your call.

Basic Operation

BASIC OPERATION

Flash Function

You can use your phone with services such as call waiting. When you receive a call waiting signal, simply press the FLASH key to switch to the new call. Press FLASH again to switch back to the original call.

Redial Function

• Press REDIAL to display the last telephone number dialed from the handset or base unit (up to 32

digits). Use or to scroll through the ﬁve previously dialed numbers.

When the beginning or the end of the redial list is reached, a double beep will sound.

• When the desired number is reached, press ON or SPEAKER ( ) to dial.

• Press DELETE/MUTE on the handset (or DELETE on the base to delete the number from the redial memory.

• Press OFF/CLEAR on the handset (or EXIT on the base) to exit the redial review list.

Mute Function

• During an active call, press the MUTE key on handset or base unit to disable the microphone. The screen will display:

• Press MUTE again to return to normal two way conversation.

MICROPHONE ON will display brieﬂy.

Conference Call

Your phone is capable of supporting conference calls between system handsets or base. It is possible to establish a conference between any two handsets (or a handset and the base) and the external line. If a handset or base already has a connection to the external line, and any other handset or base goes off-hook, a conference is immediately established. The handsets will show:

Volume Control

Press the

VOLUME button on the handset or press the VOLUME button on the base to adjust listening volume. Each button press raises or lowers volume by one level. When you change the volume level, the new setting is saved. The new volume level will be applied each time you use the handset, speakerphone or headset.

Telephone Operation

• Use FLASH to access other phone company subscriber services, as described by your provider.

• To end a conference call, press OFF at he handset or on the base. The conference call will not be terminated until all handsets or base unit have disconnected from the call.

PHONE 00:00:25 MICROPHONE MUTED

MUTE

PHONE 00:00:25

BASIC OPERATION

Transferring Calls

You can transfer calls on the system from the base to handset, handset to handset, or handset to base. When a handset (HS1) is on an external call, it can transfer the call to any other handset or base.

• Press INTERCOM key on HS1, it will display:

• Select the number of the handset to which the call is to be transferred. or 0 for base, the display will show:

• Press ON, SPEAKER or INTERCOM to answer the intercom call.

• On the handset, press the OFF key to transfer the external call to the other handset. (If transferring from the base, press SPEAKER to transfer.)

Intercom Call

If you have registered accessory handsets to your base, you can intercom between system handsets or the base.

• From the idle (off) mode, press INTERCOM. The ﬁrst handset (HS1)

will display:

• Select a number of the handset to be called (1-4 or 0 for base).

The display will change to:

INTERCOM TO:

• If the returned call is not answered within30 seconds, the external call

will end

automatically.

Telephone Operation

TRANSFER TO:

HANDSET 1

IS CALLING

CALLING

HANDSET 2

CALL TRANSFERRED

CALLING

BASE

Basic Operation

BASIC OPERATION

• Press INTERCOM, ON or SPEAKER ( ) on HS2 (or base) to

answer the intercom call. The screens will display:

• Press INTERCOM, OFF/CLEAR on the handset (or EXIT on the

base)

If HS2 is out of range, or on an external call, when HS1 attempts to intercom it, the display of HS1 will show:

Call Forward

If you have registered accessory handsets to your base, you can forward calls between system handsets. An external call can be forwarded from base to handset, handset to handset, or handset to base.

• A handset (HS1), on an external call can forward it to any other handset or base.

• Press and hold the INTERCOM key on HS1, it will display:

• Enter the handset number you wish to forward to or 0 for base. HS1

will display:

• HS2 or base can press ON, SPEAKER or any of the dialing keys

(0-9, *, #) to answer the call.

If HS2 does not respond in about one minute, the external call will be returned to HS1 and the display will show:

INTERCOM

UNABLE TO CALL

TRY AGAIN

FORWARD TO:

CALL FORWARD

Telephone Operation

CALL BACK

BASIC OPERATION

Telephone Operation

Handset Locator

• From the idle (off) mode, press MENU/SEL on the base unit, then

use or key to scroll to HANDSET LOCATOR.

• Press MENU/SEL, display will show:

• To end the page, press ON, SPEAKER, or any dial pad key (0-9,*,#)

on the handset, or press MENU/SEL or EXIT on the base.

> HANDSET LOCATOR DISPLAY BASE ID

PAGING

ALL HANDSETS

Headset

You can use this telephone handsfree when you install a compatible

2.5 mm headset, purchased separately.

Plug the headset into the jack located on the side of the handset (under the small rubber ﬂap). Do not force the connection, but make sure the plug ﬁts securely.

Basic Operation

BASIC OPERATION

Operating Range

This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance, the weather, and the construction of your home or ofﬁce.

If you receive a call while you are out of range, the handset might not ring or if it does ring, the call might not connect when you press ON. Move closer to the base, then press ON to answer the call.

If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the base.

If you move out of range without pressing OFF, your phone will be left off the hook. To hang up properly, walk back into range, periodically pressing OFF.

Telephone Operation

BASIC OPERATION

Telephone Operation

Handset Display Screen Messages

Screen Displays: When:

PHONE

The handset is in use.

ENDED

The handset is on hook.

NO ENTRIES

You are accessing an empty directory or call log.

LIST FULL

You are saving to a full directory.

MICROPHONE MUTED

The call is on mute.

SPEAKER

The handset speakerphone is in use.

LOW BATTERY

The battery needs to be recharged.

INCOMING CALL

There is a call coming in.

NEW VOICE MAIL

There are new voicemail messages.

X NEW CALLS

There are new calls in the CID log.

SEARCHING...

The handset has lost communication with the base.

BASE IS PAGING

The base is paging handset(s).

BASE IS CALLING

The base is calling.

CALLING HANDSET X

Calling another handset.

Basic Operation

BASIC OPERATION

Handset Display Screen Messages

Screen Displays: When:

CALLING BASE

Calling the base.

HANDSET X IS CALLING

Other handset is calling.

LINE IN USE

An extension phone is in use.

NO LINE

There is no telephone line connected.

ALREADY SAVED

The telephone number you have entered is already stored in the directory.

SAVED

Your operation is successful.

WARNING CHECK BATTERY!

• The battery is not installed properly in the handset.

• The battery needs to be replaced. OR

• An incorrect battery has been installed by mistake.

PLACE IN CHARGER

The battery is very low. The handset should be placed in the base unit or charger.

CHARGING

A handset with a low battery has been placed in the base unit or charger.

Telephone Operation

BASIC OPERATION

Telephone Operation

Base Display Screen Messages

Screen Displays: When:

SPEAKER

The speakerphone is in use.

ENDED

The speakerphone is on hook.

NO ENTRIES

You are accessing an empty directory or call log.

LIST FULL

The directory is full, no new data can be saved.

MICROPHONE MUTED

The call is on mute.

INCOMING CALL

There is a call come in.

PAGING ALL HANDSETS

The base is paging handset(s)

CALLING HANDSET X

Calling a handset.

LINE IN USE

An extension phone is in use.

NO LINE

There is no telephone line connected

ALREADY SAVED

The telephone number you have entered is already stored in the directory.

NEW VOICE MAIL

There are new voicemail messages.

X NEW CALLS

There are new calls in the CID log

HANDSET X 15 CALLING

One of the cordless handsets is calling.

SAVED

Your operation is successful.

Basic Operation

BASIC OPERATION

Ringer Volume

• From the idle (off) mode, press MENU/SELECT on the handset

(or MENU/SEL on the base) then the

or key to RINGER

VOLUME.

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

The current ringer volume will be shown:

• Press the

keys or enter a digit (0 through 6) to the desired volume. The current ring tone is played. At the lowest setting, display will show:

The handset or base will not ring when a call comes in if ringer volume

is set to the lowest setting.

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

Ringer Tone

• From the idle (off) mode, press MENU/SELECT on the handset (or

MENU/SEL on the base) then the or keys to RINGER TONE.

• Press MENU/SELECT on the handset (or MENU/SEL on the

base).

• Press the

keys (or enter a digit 0 through 9) to sample the ring

tones. The screen will show:

• Press MENU/SELECT on the handset (or MENU/SEL on the

base).

Telephone Settings

• Settings for the handset and the base must be programmed separately. For example, when you set the ringer volume for the handset, it will not automatically set in the base.

> RINGER VOLUME

RINGER TONE

RINGER VOLUME

> RINGER TONE KEY TONE

RINGER TONE 1

BASIC OPERATION

Key Tone (preset to on)

• From the idle (off) mode, press MENU/SELECT on the handset

(or MENU/SEL on the base) then the or keys to select KEY TONE.

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

The current setting will be shown. Use the

keys to scroll to ON or OFF. When set to on, the handset will emit a beep whenever a key is pressed.

• When the desired option is shown, press MENU/SELECT on the

handset (or MENU/SEL on the base).

Language (preset to English)

• From the idle (off) mode, press MENU/SELECT on the handset (or

MENU/SEL on the base) then the or keys to LANGUAGE.

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

Press the or keys to scroll from English to French or Spanish.

• Press MENU/SELE CT on t he handset (or MENU/ SEL o n the

base).

Dial Type (preset to tone)

• From the idle (off) mode, press MENU/SELECT on the handset (or

MENU/SEL on the base) then or keys to DIAL TYPE.

• Press MENU/SELECT on the handset (or MENU/SEL on the base)

then use or keys to scroll from TONE to PULSE.

• Press MENU/SELE CT on the hands et (o r MEN U/SEL on t he

base).

KEY TONE ON

> LANGUAGE CLR VOICE MAIL

LANGUAGE ENGLISH

> DIAL TYPE PHONEBOOK

DIAL TYPE TONE

• When the phon e is set fo r pu lse dia l m ode , it is possible to switch to temporary tone mo de du ring an ong oi ng c all by pressi ng *. Once pressed, tone will be used for rest of the call. After you hang up, the phone will return to pulse dialing for the next call.

Telephone Settings

> KEY TONE LANGUAGE

Basic Operation

BASIC OPERATION

Telephone Directory

Your phone can store up to 50 numbers with names in memory. Each memory location can hold up to 32 digits for the number and 16 characters for the name.

Storing a New Entry

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

• With PHONEBOOK highlighted, press MENU/SELECT on the handset (or MENU/SEL on the base).

• Press or to select STORE. Press MENU/SELECT on the handset (or MENU/SEL on the base).

• You will be prompted to ENTER NUMBER.

Use the dialing keys to enter the number you wish to store in the phonebook. Press the

DELETE/MUTE on the handset (or DELETE on the base) to backspace and make corrections. Press MENU/SELECT on the handset (or MENU/SEL on the base).

• You will then be prompted to ENTER NAME. Use the dialing keys

to spell the name. Use the

and keys to move the cursor. Press DELETE/MUTE on the handset (or DELETE on the base) to backspace and make corrections. Press MENU/SELECT on the handset (or MENU/SEL on the base).

• You’ll hear a conﬁrmation tone, and the new phonebook entry will be displayed.

•

If the phonebook is full, the handset or base unit will display:

• You can also press REDIAL then or keys to scroll to the previously dialed number from the redial list you want to store in the phonebook. Press MENU/SELECT on the handset (or MENU/SEL on the base).

• While entering numbers, press and hold PAUSE to add pauses if necessary.

• If there is a duplicate number in the phonebook, the display will show:

> STORE REVIEW

• If you register

additional handsets to your base, the handsets share a common phonebook, which is stored in the base. This means that entries inserted by a handset or base unit are available for all handsets and the base unit. and if one deletes a phonebook entry, it will disappear from all handsets and base unit.

ENTER NUMBER

555-123-4567_

ENTER NAME _

LIST FULL

ALREADY SAVED

BASIC OPERATION

Telephone Directory

Each press of a particular key causes characters to be displayed in the following order:

Reviewing/Dialing from the Phonebook

• Press MENU/SELECT on the handset (or MENU/SEL on the base). With PHONEBOOK highlighted,

press MENU/SELECT on the handset (or MENU/SEL on the base). With the REVIEW highlighted, press MENU/SELECT on the handset (or MENU/SEL on the base).

- OR -

With the handset or base unit in idle, press , the handset or base

unit goes directly into phonebook review mode.

Andrew

123-4567

key

Character versus # of key presses

2 3 4 5 6 7 8 9

1 1 #

- . &

2 A B C 2 a b c

3 D E F 3 d e f

4 G H I 4 g h i

5 J K L 5 j k l

6 M N O 6 m n o

7 P Q R S 7 p q r s

8 T U V 8 t u v

9 W X Y Z 9 w x y z

0 0

* ? ! / ( ) @

space

Basic Operation

BASIC OPERATION

• Scroll through the phonebook entries using the

and keys or enter ﬁrst character of the name to be searched (using the digit keys)and continue navigating using the

or keys as scroll keys, until you

reach the entry to be dialed.

• Press ON or SPEAKER ( ), to dial the number.

Editing a Phonebook Entry

• Follow the ﬁrst two steps in Reviewing/Dialing from the Phonebook

(page 26) to reach the entry to be edited.

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

• Press DELETE/MUTE on the handset (or DELETE on the base) to backspace then enter the correct

number. Press and hold PAUSE to add pauses if necessary. You can also press REDIAL, then the

keys to scroll to the previously dialed number from redial list you want to store in the phonebook. Press MENU/SELECT on the handset (or MENU/SEL on the base).

• Pr ess M ENU /SELECT on the handset (or MENU/SEL on the

base).

• You are now prompted to EDIT NAME. Press DELETE/MUTE on

the handset (or DELETE on the base) to backspace, then use the dialing keys to enter the correct name (see page 26). Use the and

keys to move the cursor.

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

A conﬁrmation tone will sound.

Delete a Phonebook Entry

• Follow the firs t two steps in Reviewi ng /Dialin g from the

Phonebook.

• Press DELETE/MUTE on the handset (or DELETE on the base).

A conﬁrmation tone will sound.

• The handset or base will then move to the next entry if any.

• When reviewing the phonebook, the second line of the display will show the phone number, up to 16 digits. For numbers longer than

16 digits, only the ﬁrst 13 digits will be shown. Press * or

# to scroll the phone number to see the additional digits.

•

If there are no entries in the phonebook, when it is accessed, NO ENTRIES will display.

Telephone Directory

Andrew Smith 555-123-4567

EDIT NAME Andrew

PHONE 00:00:10

Andrew Smith

Andrew Smith 555-123-4567

BASIC OPERATION

Shared Call Log

The caller ID log is stored in the base, and is shared by the system handsets. Changes made at the base or a handset will be reﬂected in all handsets and the base.

If the number of an incoming call matches an entry in your directory, the name will display exactly how you’ve entered it in the phonebook. For example, if Christine Smith calls, her name will appear as Chris if that is how you entered it into the phonebook.

Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone service provider. Caller ID with call waiting lets you see who’s calling before you answer the phone, even when you’re on another call. You may need to change your phone service to use this feature. Contact your service provider if:

• You have both caller ID and call waiting, but as separate services (you may need combined service)

• You have only caller ID service, or only caller waiting service.

• You don’t subscribe to any caller ID or call waiting services.

You can use this product with regular caller ID service, and you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service. There are fees for caller ID services, and they may not be available in all areas. This product can provide information only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

Caller ID

Date of call

Time of call

Andrew Smith

555-123-

4567

NEW 6/15 10:15PM

Caller’s name

Caller’s telephone number

Basic Operation

BASIC OPERATION

Caller ID

• If you answer a call before the caller ID information appears on the screen, it will not be in the call history.

About Call History (Caller ID)

Your phone can store up to 50 calls in its caller ID memory. When the memory is full, the oldest call will be deleted to make room for new incoming call information. For each call that comes in, the screen displays the following information between the ﬁrst and second rings:

•

Your caller’s name (15 letters are sent by your telephone company).

•

The caller’s area code and telephone number.

•

The time and date of the call.

Review Call History

1. Press (CID) to view call history.

2. Use and to scroll through records in call history.

Delete Records from Call History

Delete a Speciﬁc Call:

1. Locate the record you want to delete from call history.

2. Press DELETE/MUTE on the handset (or DELETE on the base). You’ll hear a conﬁrmation beep.

Delete All Calls:

1. With the handset in call log mode, press and hold

DELETE/MUTE

on the handset (or DELETE on the base). The screen displays:

2. Press MENU/SELECT on the handset (or MENU/SEL on the base). You’ll hear a conﬁrmation beep.

Dial a Displayed Number

1. Locate the record in call history that you want to dial.

2. If you wish to change how the number is dialed, press #. The screen displays alternate dialing sequences available for this call.

When the number is correctly displayed for dialing, press ON or SPEAKER.

DELETE ALL

CALLS?

Andrew Smith 555-123-4567

NEW 6/15 10:15PM

BASIC OPERATION

Screen Displays: When:

PRIVATE NUMBER

The other party is blocking name and/or number information.

UNKNOWN NUMBER

Your phone company is unable to receive information about this caller’s name and/or number.

• Press OFF/CLEAR on the handset(s) (or EXIT on the base)

at any time to

exit call history.

• If both the name and number are not provided,

UNABLE TO SAVE

will be displayed.

Store a Call History Record in the Directory

1. Locate the record in the call history you want to store in the directory.

2. If you wish to change how the number is stored, press #. The screen displays alternate dialing sequences available for this call.

3. Press MENU/SELECT on the handset (or MENU/SEL on the base), You’ll hear a conﬁrmation beep.

Caller ID

Basic Operation

BASIC OPERATION

• In order to use these features, you must subscribe to and activate voicemail ser vi ce t hro ug h your local telephone company.

• When one handset is acce ssing the voicemail setup, the ot her handse t( s) cannot access it at the same time. If this is attempted,

NOT AVAILABLE AT THIS TIME will

be displayed.

Access Voicemail

When a voicemail is detected,

VOICEMAIL key will be illuminated and NEW VOICEMAIL will display

on the handset and base.

Once your voicemail access number and password are programmed into your phone, you can quickly retrieve voicemail messages by pressing the VOICEMAIL key on the handset or base.

When retrieving voicemail messages, you can use the dedicated PLAY, SKIP and ERASE keys on the handset or base to access play, skip and erase messages functions.

Clear Voicemail

If you wish to manually turn off the voicemail indications on the handset and base, follow the below steps: From the idle mode, press

MENU/SELECT on the handset (or MENU/SEL on the base), then the or

keys to CLR VOICEMAIL. Press MENU/SELECT on the handset (or MENU/SEL on the base), the screen will display TURN INDICATOR OFF? Press MENU/SELECT on the handset (or MENU/SEL on the base).

Programming the Voicemail Access Keys Your phone is factory programmed with the appropriate key sequences for PLAY, SKIP, ERASE and VOICEMAIL keys. If the default programming for these or password do not work with your voicemail

system, you can reprogram them.

From the idle mode, press

MENU/SELECT on the handset (or MENU/SEL on the base), use or

to scroll to FEATURE CODES, then press MENU/SELECT on the handset (or MENU/SEL on the base). With VOICEMAIL SETUP displayed, press MENU/SELECT on the handset (or MENU/SEL on the base). Use

or to scroll to your desired option, then press MENU/SELECT on the handset (or

MENU/SEL on the base).

You can access the following options:

ACCESS NUMBER PASSWORD PLAY SKIP ERASE RESET ALL CODES

Voicemail

BASIC OPERATION

Programming Password

You need to program a password to access your voicemail. First, you must activate and deﬁne your voicemail password with the voicemail service provided by your local telephone company. Once you have deﬁned your password, you can then program it into the phone.

Use or to scroll to PASSWORD, then press MENU/SELECT on the handset (or MENU/SEL on the base) to choose it. You see the following display:

Use number keys to enter the password number provided by your local telephone company. To enter pauses, press and hold

PAUSE. Press DELETE/MUTE on the handset (or DELETE on the base)

to erase numbers if you make a mistake. When ﬁnished press MENU/SELECT on the handset (or

MENU/SEL on the base).

Programming the VOICEMAIL key

The default voicemail access number is *98. If this does not match the number provided by your local telephone company, you will need to edit the number.

Use or to scroll to ACCESS NUMBER, then press MENU/SELECT on the handset (or MENU/SEL on the base). You see the following display:

Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new voicemail access number provided by your local telephone company. To enter pauses, press and hold PAUSE. When ﬁnished press MENU/SELECT on the handset (or MENU/SEL on the base).

Programming the PLAY key

The default PLAY key number is 1. If this does not match the number provided by your local telephone company, you will need to edit the number. Use or to scroll to PLAY, then press MENU/SELECT on the handset (or MENU/SEL on the base). The display will show:

ACCESS NUMBER

*98_

PASSWORD

Voicemail

PLAY

Basic Operation

BASIC OPERATION

Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new number provided by your local telephone company. To enter pauses, press and hold PAUSE. When ﬁnished press MENU/SELECT on the handset (or MENU/SEL on the base).

Programming the SKIP key

The default SKIP key number is 33. If this does not match the number provided by your local telephone company, you will need to edit the number. Use or to scroll to SKIP, then press MENU/SELECT on the handset (or MENU/SEL on the base). You see the following display:

Programming the ERASE key

The default ERASE key number is 7. If this does not match the number provided by your local telephone company, you will need to edit the number. Use or to scroll to ERASE, then press MENU/SELECT on the handset (or MENU/SEL on the base). You see the following display:

Reset all codes

You can reset all voicemail codes to their default values. Use to scroll to RESET ALL CODES, then press MENU/SELECT on the handset (or MENU/SEL on the base). You see the following display:

Press MENU/SELECT on the handset (or MENU/SEL on the base).

SKIP

Voicemail

ERASE

RESET

CODES?

BASIC OPERATION

Custom Pay-Per-Use (PPU) Features

PPU Keys on Base

You can use the dedicated keys on the base unit to access below functions.

AUTO CALL BACK dials the last party who called you, whether or not you answered the call. A charge is added to your phone bill each time you use this feature.

3-WAY CALLING allows you to talk with two separate parties from a single line. To use this feature, follow these steps:

1. Call your ﬁrst party, after the party answers,

2. Press 3-WAY CALLING. Wait for dial tone.

3. Call your second party, after the call is answered,

4. Press 3-WAY CALLING again. A charge is added to your phone bill each time this service is used.

REPEAT DIALING repeatedly dials the last number you called, over a time interval determined by your local phone company. This is useful in reaching a party whose line is busy. A charge is added to your phone bill each time this service is used.

PPU Keys on Handset

To access PPU features on the handsets:

• Press ON.

• Press BILLED SERVICES key, then use the

keys to scroll to your desired option.

• Press MENU/SELECT on the handset (or MENU/SEL on the base).

• Your local telephone c o m p a n y m a y provide a monthly subscription to an indiv idu al service or a pa ck age of services which gives you unlimited usage for a small monthly fee.

Basic Operation

BASIC OPERATION

Change PPU Key Setting

Your phone is factory programmed with the PPU keys, you can reprogram the codes to the numbers provided by your local telephone company.

From the idle mode, press

MENU/SELECT on the handset (or MENU/SEL on the base), use or to scroll to FEATURE CODES, then press MENU/SELECT on the handset (or MENU/SEL on the base). Press or to scroll to BILLED SERVICES, then press MENU/SELECT on the handset (or MENU/SEL on the base). Use or to scroll to your desired option, then press MENU/SELECT on the handset (or MENU/SEL on the base).

You can access the following options:

AUTO CALLBACK 3-WAY CALLING REPEAT DIALING RESET ALL CODES

Change Auto Call Back Number The default AUTO CALLBACK number is

*69. If this does not match the number provided by your

local telephone company, you will need to edit the number.

Use or to scroll to AUTO CALLBACK, then press MENU/SELECT on the handset (or MENU/SEL on the base). The display will show:

Custom Pay-Per-Use (PPU) Features

AUTO CALLBACK

*69_

BASIC OPERATION

Change 3-Way Calling Number The default 3-WAY CALLING code is

F (ﬂash). If this does not match the number provided by your

local telephone company, you will need to edit the number.

Use or to scroll to 3-WAY CALLING, then press MENU/SELECT on the handset

(or MENU/SEL on the base). You see the following

display:

Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new number provided by your local telephone company. To enter pauses, press and hold PAUSE. When ﬁnished press

MENU/SELECT on the handset (or MENU/SEL on the base).

Change Repeat Dialing Number

The default repeat d

ialing number is *66. If this does not match the number provided by your local

telephone company, you will need to edit the number.

Use or to scroll to REPEAT DIALING, then press MENU/SELECT on the handset (or MENU/SEL on the base). The display will show:

Press DELETE/MUTE on the handset (or DELETE on the base). Enter the new number provided by your local telephone company. To enter pauses, press and hold PAUSE. When ﬁnished press

MENU/SELECT on the handset (or MENU/SEL on the base).

Reset all codes

You can reset all PPU codes to their default values.

Use

or to scroll to RESET ALL CODES, then press MENU/SELECT

on the handset

(or MENU/SEL on the base). You see the following

display:

Press MENU/SELECT on the handset (or MENU/SEL on the base).

3-WAY CALLING

REPEAT DIALING

*66_

RESET

CODES?

Custom Pay-Per-Use (PPU) Features

Basic Operation

BASIC OPERATION

Batteries

• If you repeatedly get a low battery indicator, even

after charging

overnight, the battery should be replaced.

• To reduce the risk of ﬁre or injury to persons or damage to the telephone, charge the battery

provided with

this phone (or

equivalent) in

accordance with

the instructions and

limitations speciﬁed

in this user’s

manual.

Battery Care and Maintenance

After your battery is fully charged, you can expect the following performance:

Operation Operating time

While in use (talking) up to 8 hours

While not in use (standby*) up to 4 days

* Handset is off the base unit or charger but not in use.

• The battery needs charging when:

— A new battery is installed in the handset. — The phone beeps twice every ﬁve seconds. — The screen displays LOW BATTERY and the low battery icon.

• Place the handset in the base so the CHARGE light turns on. The battery is typically fully charged

in 16 hours.

• You can keep the battery fully charged by returning the handset to the base after each use.

Replacing the Handset Battery

1. Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward.

2. Lift out the old battery and disconnect.

3. Align the two holes in the new battery’s plug with the socket pins, and snap the plug into place. Snap the battery in the compartment, as described in Installation, on page 4.

4. Replace the cover by sliding it up into place.

5. The new battery must be charged before using the phone. Place the handset in the base and allow it to charge for at least 16 hours the ﬁrst charge. The telephone might operate before that, but for best performance, let the battery charge fully.

ADDITIONAL INFORMATION

Troubleshooting

If you have difﬁculty operating your phone, the suggestions below should solve the problem. If you still have difﬁculty after trying these suggestions, call the Supplier.

Problem Suggestion

My phone doesn’t work at all.

• Make sure the power cord is plugged in.

• Make sure the telephone line cord is plugged ﬁrmly into the base unit and the telephone wall jack.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• You may need to purchase a new battery, please refer to the Batteries section of this user’s manual.

I cannot get a dial tone.

• First try all the suggestions above.

• Move the handset closer to the base. You might have moved out of range.

• Your line cord might be malfunctioning. Try installing a new line cord.

• If the previous suggestions don’t work, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

Additional Information

ADDITIONAL INFORMATION

Troubleshooting

Problem Suggestion

I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to ﬁnd

the base and produce a dial tone. This is normal. Wait an extra second before dialing.

• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touchtone). Refer to the Installation section of this user’s manual to set the dial mode.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

• Eliminate any background noise. Noise from a television, radio or other appliance may cause the phone to not dial out properly. If you cannot eliminate the background noise, ﬁrst try muting the handset before dialing, or dialing from another room in your home with less background noise.

My handset beeps four times and isn’t performing normally.

• Make sure the power cord is securely plugged into the base. Plug the unit into a different, working outlet not controlled by a wall switch.

• Move the handset closer to the base. You might have moved out of range.

• If the handset is in its base and the charging light does not come on, refer to

The Charge Light

is Off in this troubleshooting guide.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

ADDITIONAL INFORMATION

Troubleshooting

Problem Suggestion

CAN’T CONNECT

displays on my handset.

• Move the handset closer to the base. You might have moved out of range.

• If the handset is in its base and the charging light does not come on, refer to The charge light is off in this troubleshooting guide.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

The batteries will not hold a charge.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.

• You may need to purchase a new battery, please refer to the Batteries section of this user’s manual.

• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.

If you subscribe to DSL service

If you hear noise during conversations and/or your caller ID features aren’t functioning properly, install a noise ﬁlter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise ﬁlter.

Additional Information

ADDITIONAL INFORMATION

Troubleshooting

Problem Suggestion

I get noise, static, or weak signal even when I’m near the base.

• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave.

• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

• Relocate your phone to a higher location. The phone will likely get better reception not installed in a low area.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

I hear other calls while using my phone.

• Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

I hear noise in the handset, and none of the keys or buttons work.

• Make sure the power cord is plugged in.

ADDITIONAL INFORMATION

Troubleshooting

Problem Suggestion

My handset does not ring when I receive a call.

• Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s manual.

• Make sure the telephone line cord is plugged ﬁrmly into the base unit and the telephone jack. Make sure the power cord is plugged in.

• You may be too far from the base unit.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.

• You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

• The layout of your home or ofﬁce might be limiting the operating range. Try moving the base to another location, preferably on an upper ﬂoor.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

• Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

• Your line cord might be malfunctioning. Try installing a new line cord.

Additional Information

ADDITIONAL INFORMATION

Troubleshooting

Problem Suggestion

My calls fade or cut in and out while I’m using my handset.

• Relocate your phone to a higher location. The phone will get better reception not installed in a low area.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

The charge light is off. • Clean the handset and base charging contact each month using a pencil eraser or cloth.

• Make sure the power and line cords are plugged in correctly and ﬁrmly.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• Your phone might be malfunctioning. Please refer to the Limited Warranty section of this user’s manual for further instruction.

ADDITIONAL INFORMATION

Troubleshooting

Problem Suggestion

My Caller ID isn’t working.

• Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone.

• Your caller must be calling from an area that supports caller ID.

• Both you and your caller’s telephone companies must use caller ID compatible equipment.

Common cure for electronic equipment.

If the unit does not seem to be responding normally, then try putting the handset in its base. If it does not seem to respond, do the following (in the order listed):

1. Disconnect the power to the base.

2. Disconnect the handset battery, and spare battery, if applicable.

3. Wait a few minutes.

4. Connect power to the base.

5. Re-install the battery(ies).

6. Wait for the handset to re-establish its link with the base. To be safe, allow up to one minute for

this to take place.

Additional Information

ADDITIONAL INFORMATION

Maintenance

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.

Limited Warranty

The Supplier warrants, to the original purchaser only, the material and workmanship of this product for ONE YEAR from the date of purchase. We will repair or replace, at our option, this product without

charge should it fail due to a defect in material or workmanship within that time period.

This warranty does not apply to loss or damage that is the result of accident, misuse or negligence. All other warranties, expressed, implied or statutory, including warranties of ﬁtness for a particular

purpose, are limited to the time period listed and are otherwise excluded from this warranty if unauthorized repairs are attempted. Additionally, the Supplier shall not be liable for any incidental or

consequential damage or commercial loss, nor for any other loss or damages.

The Supplier assumes no responsibility for products sent without prior return authorization.

ADDITIONAL INFORMATION

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of ﬁre, electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool).

5. Do not place this product on an unstable surface, such as a table, shelf or stand. The product may fall, causing serious damage.

6. Slots and openings in the back or bottom of the base unit and handset are provided fo r venti lation. To prote ct them from o verheati ng, thes e openin gs must not be blocked by placing the

product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper

ventilation is not provided.

7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power

company.

8. Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it.

9. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of ﬁre or electric shock.

Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of t he base or handset other than speciﬁed acces s

doors may expose you to dangerous voltages or other risk s. Inco rrect r eassemb ling ca n cause elect ric sh ock whe n the p roduct is subsequently used.

11. Do not overload wall outlets and extension cords as this can result in the risk of ﬁre or electric shock.

12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of

other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. E. If the product has been dropped and the base and/or handset has been damaged. F. If the product exhibits a distinct change in performance.

13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.

14. Do not use the telephone to report a gas leak in the vicinity of the leak.

15. Only put the handset of your telephone next to your ear when it is in normal talk.

Additional Information

ADDITIONAL INFORMATION

FCC, ACTA and IC Regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

* Reorient or relocate the receiving antenna. * Increase the separation between the equipment and receiver. * Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. * Consult the dealer or an experienced radio/TV technician for help.

Changes or modiﬁcations to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The base unit shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied belt clip.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identiﬁer in the format US:AAAEQ##TXXXX. This identiﬁer must be provided to your local telephone company upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identiﬁer (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ﬁve (5.0) or less. For more information, please contact your local telephone company.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualiﬁed installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notiﬁed as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to ﬁle a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, ﬁre, medical) in these locations. If you do store or test emergency numbers, please:

ADDITIONAL INFORMATION

FCC, ACTA and IC Regulations

* Remain on the line and brieﬂy explain the reason for the call before hanging up. * Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

The term ‘’IC: ‘’ before the certiﬁcation/registration number only signiﬁes that the Industry Canada technical speciﬁcations were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ﬁve.

Additional Information

ADDITIONAL INFORMATION

Enhanced 5.8GHz technology–your phone operates on a dual band transmission that combines the best of 5.8GHz and 2.4GHz technologies, providing enhanced performance over standard cordless telephones.

Frequency Control Crystal controlled

PLL synthesizer

Transmit Frequency Base: 5725–5850 MHz

Handset: 2400–2483.5 MHz

Receive Frequency Base: 2400–2483.5 MHz

Handset: 5725–5850 MHz

Channels 95

Nominal Effective Range Maximum power allowed by FCC and IC. Actual operating range may

vary according to environmental conditions at the time of use.

Size Handset: 42mm X 52mm X 163mm

Base: 177mm X 127mm X 169mm

Weight Handset: 124 grams

Base: 359 grams

Power Requirements Handset: 600mAH NiMH Battery

Base: 9V DC @ 800mA

Memory Phone Book: 50 Memory locations, 16 characters for name, 32 digits

for number per location Call Log: 50 Memory locations

Technical Speciﬁcations

INDEX

Index

About Call History (Caller ID) 28-30 Access Voicemail 31 Answering Calls 14

Base Display 11 Base Display Screen Messages 22 Base Unit Layout 13 Batteries 37 Battery Care and Maintenance 37 Before You Begin 3 Belt Clip (optional) 8

Call Forward 17 Caller ID 28 Change 3-Way Calling Number 36 Change Auto Call Back Number 35 Change PPU Key Setting 35 Change Repeat Dialing Number 36 Charge the Handset battery 7 Check for dial tone 8 Choose Location 4 Clear Voicemail 31 Conference Call 15 Custom Pay-Per-Use (PPU) Features 34

Delete a Phonebook Entry 27 Delete Records from Call History in Handset or Base 29 De-Register all system handsets 9 Dial a Displayed Number 29 Dial Type (preset to tone) 24

Editing a Phonebook Entry 27

FCC, ACTA and IC Regulations 47-48 Flash Function 15

Handset and Base Indicators 10 Handset Display 10 Handset Display Screen Messages 20-21 Handset Layout 12 Handset Locator 18 Headset 18

Important Safety Instructions 46 Install Handset Battery 4 Installation 4 Intercom Call 16

INDEX

Index

Key Tone (preset to on) 24

Language (preset to English) 24 Limited Warranty 45

Maintenance 45 Making Calls 14 Mute Function 15

Operating Range 19

Parts Checklist 3 Power Guard/Spare Battery Charger Feature 5 PPU Keys on Base 34 PPU Keys on Handset 34 Programming Password 32 Programming the ERASE key 33 Programming the PLAY key 32 Programming the SKIP key 33 Programming the Voicemail Access Keys 31 Programming the VOICEMAIL key 32

Redial Function 15

Registration 9 Replacing the Handset Battery 37 Re-Register existing handsets to a new base 9 Reset All codes 33, 36 Review Call History 29 Reviewing/Dialing from the Phonebook 26 Ringer Tone 23 Ringer Volume 23

Shared Call Log 28 Store a Call History Record in the Directory 30 Storing a New Entry 25

Table/Desk Installation 6 Technical Speciﬁcations 49 Telephone Directory 25-27 Telephone Operation 14-22 Telephone Settings 23-24 To register your accessory handsets 9 Transferring Calls 16 Troubleshooting 38-44

Voicemail 31

Wall Mounting 7

Printed in China.

91-000608-010-000

User’s Manual

Model: BS5872

VTech BS5872 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual