VTech 6475, LS6476-4, LS6475-2, LS6475-3 User Manual

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Models:

User’s manual

w w w.v t e c h p h o n e s . c o m

LS6475-2/LS6475-3/ LS6476-4

Congratulations

Compatible with

Hearing Aid T-Coil

TIA-1083

on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 83 of this manual.

This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

In Canada, please visit www.vtechcanada.com.

Table of contents

Getting started ................................. 1

Parts checklist ...................................1

Telephone installation........................ 2

Handset battery installation ............... 3

Handset battery charging ..................4

Headset charging ..............................5

Earbud installation ............................. 6

Ear hook installation .......................... 7

Head band installation ..................... 10

Handset layout................................. 12

Telephone base layout .................... 15

Headset layout................................. 16

Telephone settings ........................17

Using the menu ...............................17

Ringer volume (telephone base) .....18

Ringer volume (handset) ................. 18

Ringer volume (headset) ................. 18

Ringer tone ...................................... 19

Set date and time ............................19

LCD language.................................. 20

Voice announce caller ID................. 20

Clear voicemail indicators................ 21

Rename handset ............................. 22

Key tone ..........................................22

CID time synchronization................. 23

Home area code .............................. 23

Dial mode ........................................24

Website............................................ 24

Telephone operation ..................... 25

Make a call ......................................25

Predial a call .................................... 25

Answer a call ................................... 25

End a call .........................................25

Speakerphone ................................. 25

Listening volume.............................. 25

Mute................................................. 26

Temporary ringer silencing .............. 26

Temporary tone dialing ....................27

Find handset/headset ...................... 27

Call waiting ...................................... 28

Equalizer.......................................... 28

Redial .............................................28

Review and dial a redial entry .........29

Delete a redial entry ........................29

Copy a number from the redial list

to the directory .............................29

Chain dialing ....................................30

Multiple handset use ..................... 31

Join a call in progress ......................31

Intercom........................................... 32

Answer an incoming call during an

intercom call ................................. 33

Announced transfer ......................... 34

Blind transfer ...................................35

Push-to-talk (PTT) ........................... 36

Turn PTT on or off ........................... 36

PTT to a single handset................... 37

PTT to multiple handsets .................38

Answer a PTT call ...........................39

Change a one-to-one PTT call to

intercom call ................................. 39

End a PTT call ................................. 40

Answer an incoming call during a

PTT call ........................................ 40

Make an outgoing call during a

PTT call ........................................ 40

Directory .........................................41

About the directory ..........................41

Add a directory entry .......................42

Search the directory ........................43

Alphabetical search ......................... 43

Dial a directory entry........................ 43

Edit a directory entry........................ 44

Table of contents

Delete a directory entry ...................44

Assign a directory entry to a

speed dial location .......................45

Dial a speed dial entry ..................... 45

Reassign a speed dial number ........ 46

Delete a speed dial entry .................46

Caller ID .......................................... 47

About caller ID ................................. 47

Information about caller ID with

call waiting.................................... 47

Caller ID log .....................................48

Memory match .................................48

Missed call indicator ........................ 49

Review the caller ID log ...................49

View dialing options .........................49

Dial a caller ID log entry ..................50

Save a caller ID log entry to

the directory .................................50

Delete the caller ID log entries ........51

Caller ID log display screen

messages .....................................51

Answering system settings .......... 52

Answering system ...........................52

Announcement ................................52

Record your own announcement..... 52

Play your announcement .................53

Delete your announcement .............53

Answer on/off................................... 54

Call screening ..................................54

Number of rings ............................... 55

Remote access code ....................... 55

Message alert tone .......................... 56

Message recording time .................. 56

Answering system operation .......57

Answering system and voicemail ....57

Using the answering system and

voicemail together ........................ 57

Message capacity ............................58

New message indication.................. 58

Call screening ..................................58

Call intercept.................................... 58

Message playback ...........................59

Delete all old messages ..................61

Record, play and delete memos ......62

Message window displays ............... 62

Remote access ................................63

Appendix ........................................ 64

Handset display screen

messages .....................................64

Handset and telephone base

indicators ......................................66

Headset indicators ...........................67

Handset battery ............................... 68

Headset battery ............................... 69

Expand your telephone system ....... 70

Add and register a handset .............70

Add and register a headset .............71

Deregister handsets/headsets .........72

Troubleshooting ...............................73

Important safety instructions............ 83

Precautions for users of implanted

cardiac pacemakers ..................... 84

Operating range............................... 84

Maintenance .................................... 84

About cordless telephones .............. 85

The RBRC® seal .............................. 85

FCC, ACTA and IC regulations .......86

Limited warranty .............................. 88

Technical specications................... 90

Index ............................................... 91

Getting started

Parts checklist

Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.

Additional ear hooks (2)

Additional earbuds (3)

Head band

Handset charger and charger adapter

(1 for LS6475-3 and 2 for LS6476-4)

The headset battery is not replaceable.

•

To purchase replacement batteries or power adapters, visit our website at

• www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

Telephone base power adapter

Telephone line cord

Handset battery compartment cover

(1 for LS6475-2, 2 for

LS6475-3 and 3 for LS6476-4)

Cordless headset with an ear hook and earbud attached

User’s manualTelephone base

Handset

(1 for LS6475-2, 2 for LS6475-3 and 3 for LS6476-4)

Handset battery

(1 for LS6475-2, 2 for LS6475-3 and 3 for LS6476-4)

Quick start guide

Getting started

Telephone installation

Install the telephone base and charger(s) as shown below.

Make sure that the electrical outlet is not controlled by a wall switch.

If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

Electrical outlet not controlled by a wall switch

Telephone base power adapter

Telephone base

Telephone wall jack

Electrical outlet not controlled by a wall switch

If you have DSL high speed Internet service, a DSL filter (not included) is required.

Telephone line cord

Charger adapter

Charger

Getting started

Handset battery installation

Install the battery as shown below.

Plug the battery connector securely into the socket inside the handset battery

1. compartment, matching the color-coded label.

Place the battery with the label THIS SIDE UP facing up and the wires inside

2. the battery compartment.

Align the cover flat against the battery compartment, then slide it towards the

3. center of the handset until it clicks into place.

Charge the handset by placing it in the telephone base or charger.

4. The CHARGE light is on when the handset is charging.

1 2

If the handset will not be used for a long time, disconnect and remove the

• battery to prevent possible leakage.

To purchase replacement batteries, visit our website at www.vtechphones.com

• or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

CHARGE light remains on when charging.

Getting started

Handset battery charging

Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 10 hours of continuous charging. See the table on page 68 for battery operating times.

If the screen is blank or displays Place in charger, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. When the battery is low, the handset displays Low battery along with a flashing icon. If you are on a call in low battery mode, the handset plays short beeps to alert you.

The following table summarizes the battery charge indicators and actions to take.

Battery indicators Battery status Action

The screen is blank, or displays Place in charger and flashes.

The screen displays Low battery and flashes.

The screen displays HANDSET X.

If you place the handset in the telephone base or charger without installing a battery, the screen displays No battery.

Battery has no or very little charge. The handset cannot be used.

Battery has enough charge to be used for a short time.

Battery is charged. To keep the battery charged,

Charge without interruption (about 30 minutes).

place it in the telephone base or charger when not in use.

After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time (see page 19). To skip setting the date and time, press OFF/CANCEL.

SET DATE MM/DD/YY

Getting started

Headset charging

After installing the telephone base, charge the headset as shown below. The headset is fully charged after three hours of continuous charging. If the light does not turn on while charging, you need to charge the headset without interruption for at least 15 minutes to give the headset enough charge to use for a short time. For best performance, keep the headset in the telephone base when not in use. See the table on page 69 for battery operating times.

Place the tip of the headset in the small cradle on the telephone base.1.

The magnet holds the top of the headset in place. The light turns on when

2. charging.

The light

Getting started

Earbud installation

There are four earbuds provided and one of them has already been attached to the headset.

To remove the earbud from the headset earpiece:

Hold both sides of the earbud and then pull the earbud until it separates from the earpiece.

To attach the earbud to the headset earpiece:

Choose an appropriate earbud.

Press the earbud towards the earpiece until it clicks into place. Move the

2. earbud around so that the protruding bump on the earbud is pointing towards your mouth when placed on your ear. The protruding bump on the earbud holds the headset securely in your ear.

Protruding bump

Getting started

Ear hook installation

There are three ear hooks provided and one of them has been attached to the headset.

To wear the headset on your right ear:

Hold the headset with one hand.

1. Lift the ear hook upward.

Twist the ear hook 180 degrees

2. clockwise.

Push the ear hook downward.3. Hook the headset on your right ear.

4. Adjust the angle of the headset until the microphone is pointing towards your mouth.

Getting started

Ear hook installation

To remove the ear hook from the headset:

Hold the headset with one hand and the ear hook with your other hand.

Pull the end of the ear hook up until it separates from the rotating clip on

2. the headset.

Getting started

Ear hook installation

To attach the ear hook to the headset:

Remove any headset attachment (earbud excluded) connected to the headset.

Choose an appropriate ear hook.

Insert the ear hook [A] into the rotating clip [B] on the headset until it clicks

3. into place.

[A]

Hook the headset on your right ear. Adjust the angle of the headset until the

4. microphone is pointing towards your mouth. Firmly grip the earpiece with one hand whenever adjusting the headset microphone up or down.

[B]

Getting started

Head band installation

To attach the head band to the headset:

Remove any headset attachment (earbud excluded) currently connected to

1. the headset.

To wear the headset on your right ear, insert the end [A] of the head band into

2. the rotating clip [B] on the headset until it clicks into place.

[A]

[B]

Adjust the head band to fit your head. Adjust and rotate the angle of the headset

3. until the microphone is pointing towards your mouth. Firmly grip the earpiece with one hand whenever adjusting the headset microphone up or down.

To wear on your left ear, hold the headset on one hand and the head band with your other hand. Rotate the head band within the rotating clip on the headset.

Getting started

Head band installation

To remove the head band from the headset:

Hold the headset with one hand and the head band with your other hand.

Pull the end of the head band until it separates from the rotating clip on

2. the headset.

Getting started

Handset layout

CHARGE light

On when the handset is charging in the telephone base or charger (page 3).

/ /VOLUME (directory/volume)

Press to enter the directory when the telephone is not in use (page 43).

While in a menu, press to scroll up.

During a call or message playback, press to increase the listening volume (page 25 or page 60).

When entering numbers or names in the directory, press to move the cursor to the right.

MUTE/DELETE

While on a call, press to mute the microphone (page 26).

While reviewing the redial list, directory or caller ID log, press to delete an individual entry (pages 29, 44 and 51 respectively).

While the handset is ringing, press to silence the ringer temporarily (page 26).

While predialing, press to delete digits (page 25).

/FLASH

Press to make or answer a call (page 25).

During a call, press to answer an incoming call when you receive a call waiting alert (page 28).

While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory (page 49).

With the phone set for pulse dialing, press to temporarily change to tone dialing while on a call (page 27).

/SPEAKER

Press to make or answer a call (page 25).

During a call, press to switch between the speakerphone and the handset (page 25).

Getting started

Handset layout

CID/ /VOLUME (caller ID/volume)

Press to review the caller ID log when the telephone is not in use (page 49).

While in a menu, press to scroll down.

During a call or message playback, press to decrease the listening volume (page 25 or page 60).

When entering numbers or names in the directory, press to move the cursor to the left.

MENU/SELECT

Press to show the menu.

While in a menu, press to choose an item, or save an entry or setting.

OFF/CANCEL

During a call, press to hang up (page 25).

While the handset is ringing, press to silence the ringer temporarily (page 26).

While the telephone is not in use, press and hold to delete the missed call indicator (page 49).

While in a menu, press to go back to the previous menu.

While in a menu, press and hold to return to idle mode.

Dialing keys

Press to enter numbers or characters.

# (pound key)

Press repeatedly to show other dialing options when reviewing a caller ID log entry (page 49).

When saving the caller ID log entries to the directory, press to switch the name order (page 50).

During an outside call, intercom call, message or announcement playback, press to change the audio quality to best suit your hearing (page 28).

REDIAL/PAUSE

Press to review the redial list (page 29).

While predialing or entering numbers into the directory, press and hold to insert a dialing pause (page 42).

Getting started

PUSH TO TALK

Handset layout

PUSH TO TALK (PTT)

Press to begin a broadcast to one or multiple handsets (page 37 or page 38).

Press and hold to broadcast to a group of handsets when the handset is not in use (page 38).

Getting started

Telephone base layout

IN USE light

Flashes when there is an incoming call, another telephone sharing the same line is in use or when the handsets/headsets are being deregistered.

On when the telephone is in use, or the answering system is answering a call.

On when the handset/headset is being registered.

/FIND HANDSET

Press to page all system handsets and the headsets (page 27).

/REPEAT

Press once to repeat a message or press twice to play the previous message (page 59).

X/DELETE

Press to delete the message currently playing (page 59).

When the telephone is not in use, press twice to delete all old messages (page 61).

Message window

Shows the number of messages and other answering system information (page 62).

/SKIP

Press to skip to the next message (page 59).

/VOL/

Press to adjust the speaker volume during playback (page 59).

Press to adjust the base ringer volume when the telephone is not in use (page 18).

/ANS ON/OFF

Press to turn the answering system on or off (page 54).

/PLAY/STOP

Press to play messages or press to stop message playback (page 59).

Getting started

Headset layout

(on/off)

Press and hold two seconds to power on or off.

Press to answer, end or join a call (pages 25 and 31).

On in red when charging in the telephone base.

On in blue when fully charged in the telephone base.

Flashes once every 10 seconds in blue when in idle mode.

Flashes once every 10 seconds in red when in low battery mode.

Flashes twice every three seconds in blue while on a call.

Flashes quickly in blue while being paged.

Flashes quickly and alternately in red and blue while being registered.

Flashes four times every four seconds in blue when there is an incoming call.

Earpiece

+/-/VOLUME

While on a call, press to adjust the listening volume (page 25).

When the headset is not in use, press to adjust the ringer volume (page 18).

Rotating clip

Connect the ear hook or head band.

RESET inset button

Insert a paper clip or similar object to reset the headset when deregistration fails (page 72).

MUTE/FLASH

While on a call, press to mute the microphone (page 26).

While on a call, press and hold to answer an incoming call when you receive a call waiting alert (page 28).

When there is an incoming call, press to silence the ringer in the earpiece temporarily.

Microphone

Telephone settings

Using the menu

In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls.

In the settings menu, you can change the settings for LCD language, announce caller ID, voicemail indicators, handset name, key tone, CID time

synchronization, home area code and dial mode.

Go to Answering system settings starting on page 52 for instructions on how to use a system handset to modify the answering system settings shown below.

Setting Page

Announcement (record, play and delete) 52-53

Answer on/off 54

Call screening 54

Number of rings 55

Remote access code 55

Message alert tone 56

Message recording time 56

To enter the handset menu:

Press MENU/SELECT when the handset is not in use.

Press or until the screen displays the desired feature menu.

Press MENU/SELECT to enter that menu.

To return to the previous menu, press OFF/CANCEL.

•

To return to idle mode, press and hold OFF/CANCEL.

•

The settings in the handset menus do not affect the headset.

1717

>Ringers Set date/time

>Ringer volume Ringer tone

RINGER VOLUME

>Ringers Set date/time

>Ringer volume Ringer tone

RINGER VOLUME

Telephone settings

Ringer volume (telephone base)

Press /VOL or /VOL on the side of the telephone base to adjust the ringer

•

volume when the telephone is not in use. When you set the base ringer volume to off, the message window displays 0 and the system announces, “Base ringer is off.” When the telephone is ringing, press /VOL to temporarily turn the base ringer off.

Ringer volume (handset)

You can set the ringer volume or turn the ringer off. When the ringer is off, Ringer off and appear on the screen.

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Ringers, then press

MENU/SELECT.

Press MENU/SELECT to select >Ringer volume.

Press or to sample each volume level.

Press MENU/SELECT to save your selection and return to

the previous menu. You hear a confirmation tone.

The ringer volume also determines the ringer volume of the intercom calls and

• paging tone. However, paging volume ranges from levels 4 to 6 only.

If the ringer volume is set to off, the handset displays

• Caller ID won’t be announced when you save the setting. The caller ID will not be announced when you have an incoming call (page 20).

Ringer volume (headset)

The headset does not have an external ringer. When there is an incoming call, the headset earpiece rings.

To adjust the ringer volume:

Press +/-/VOLUME on the side of the headset when it is not in use.

1818

Telephone settings

Ringer volume >Ringer tone

RINGER TONE >Tone 1

Ringer volume >Ringer tone

RINGER TONE >Tone 1

Ringers >Set date/time

SET DATE MM/DD/YY

SET TIME HH:MM --

Ringers >Set date/time

SET DATE MM/DD/YY

SET TIME HH:MM --

Ringer tone

You can choose from different ringer tones for each handset.

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Ringers, then press MENU/SELECT.

Press or to highlight >Ringer tone, then press

MENU/SELECT.

Press or to sample each ringer tone.

Press MENU/SELECT to save your selection and return to the

5. previous menu. You hear a confirmation tone.

If you turn off the ringer volume, you will not hear ringer tone samples.

Set date and time

The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information. You can also turn off the date and time settings of the caller ID service (see CID time synchronization on page 23) and set the date and time manually.

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Set date/time, then press MENU/SELECT.

When the month is flashing, press or until the screen

3. displays the correct month. Press MENU/SELECT to confirm.

-OR-

Use the dialing keys (0-9) to enter the current month (for example, if the month is March, you must enter 03).

Repeat Step 3 to set the correct date and year and then

4. press MENU/SELECT to advance to set the time.

Repeat Step 3 until the time is set. Press or to select

5. AM or PM, or press 2 for AM or 7 for PM.

Press MENU/SELECT to save the settings and return to the

6. previous menu. You hear a confirmation tone.

•

If the date and time are not set when a message is recorded, the system announces, “Time and date not set,” before each message plays.

The telephone plays two beeps if you enter an invalid number.

Telephone settings

Set date/time >Settings

>LCD language Annc Caller ID

LCD LANGUAGE >English

Set date/time >Settings

>LCD language Annc Caller ID

LCD LANGUAGE >English

LCD language >Annc Caller ID

ANNC CALLER ID >HANDSET

HS ANNOUNCE CID >On

LCD language >Annc Caller ID

ANNC CALLER ID >HANDSET

HS ANNOUNCE CID >On

LCD language

You can select a language (English, French or Spanish) to be used in all screen displays.

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Settings, then press

MENU/SELECT.

Press MENU/SELECT to select >LCD language.

Press or to highlight English, Français or Español.

Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone.

Voice announce caller ID

The voice announce caller ID feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base announces the caller’s name based on the directory or caller ID information. If the caller’s name is private or unknown, the phone number will be announced. If the caller’s phone number is also private or unknown, no caller information will be announced. If the telephone number has over 11 digits, only the last 11 digits will be announced. Unless you change it, the voice announce caller ID feature is already turned on.

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Settings, then press

MENU/SELECT.

Press or to highlight >Annc Caller ID, then press

MENU/SELECT.

Press or to highlight >HANDSET or >BASE, then press

MENU/SELECT.

Press or to choose >On or >Off.

Press MENU/SELECT to save your selection and return to

6. the previous menu. You hear a confirmation tone.

Voice announce caller ID is available in English only.

•

The voice announce caller ID is muted when you turn the ringer off.

•

If you set the number of rings that the answering system answers calls as

• 3 rings (page 55), the answering system may not have enough time to announce the caller’s full information.

Only the first four registered handsets are able to use the voice announce

• caller ID feature.

2020

Telephone settings

Annc Caller ID >Clr voicemail

Turn off

indicator?

HANDSET 2

New voicemail

9:30

5/10

Annc Caller ID >Clr voicemail

Turn off

indicator?

HANDSET 2

New voicemail

9:30

5/10

Clear voicemail indicators

If you subscribe to voicemail service offered by your telephone service provider, New voicemail and appear on the handset when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.

After you have listened to all new voicemail messages, the indicators on the handset turn off automatically.

Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicator only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Settings, then press

MENU/SELECT.

Press or to highlight >Clr voicemail, then press

MENU/SELECT. The screen displays Turn off indicator?

Press MENU/SELECT to confirm and return to the previous

4. menu. You hear a confirmation tone.

Your telephone service provider may alert you of new messages with a stutter

• (broken) dial tone. Contact your telephone service provider for details.

Voicemail is different from answering system messages recorded in your

• cordless phone’s answering system. For more information about the difference, see page 57.

Telephone settings

Clr voicemail >Rename handset

RENAME HANDSET HANDSET__ __

Clr voicemail >Rename handset

RENAME HANDSET HANDSET__ __

Rename handset >Key tone

KEY TONE

Rename handset >Key tone

KEY TONE

Rename handset

You can change the name for each registered handset. The name can be up to 11 characters.

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Settings, then press

MENU/SELECT.

Press or to highlight >Rename handset, then press

MENU/SELECT.

Use the dialing keys to enter a name.

Press MUTE/DELETE to delete a character.

•

Press and hold MUTE/DELETE to delete all characters.

•

Press or to move the cursor to the left or right.

•

Press MENU/SELECT to save the name and return to the previous menu. You

5. hear a confirmation tone.

If the new handset name contains no characters or digits, the default handset name will be used.

Key tone

You can adjust the key tone volume or turn it off for each handset. If you turn the key tone off, there are no beeps when you press the handset keys.

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Settings, then press

MENU/SELECT.

Press or to highlight >Key tone, then press

MENU/SELECT.

Press or to select the desired volume or Off.

Press MENU/SELECT to save your selection and return to

5. the previous menu. You hear a confirmation tone.

Telephone settings

Key tone >CID time sync

CID TIME SYNC >On

Key tone >CID time sync

CID TIME SYNC >On

CID time sync >Home area code

Only for 7digit

dial from CID

HOME AREA CODE ___

CID time sync >Home area code

Only for 7digit

dial from CID

HOME AREA CODE ___

CID time synchronization

This feature allows the time and date to be set by incoming caller ID information. The default setting is On.

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Settings, then press

MENU/SELECT.

Press or to highlight >CID time sync, then press

MENU/SELECT.

Press or to choose >On or >Off.

Press MENU/SELECT to save your selection and return to

5. the previous menu. You hear a confirmation tone.

Home area code

If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log.

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Settings, then press MENU/SELECT.

Press or to highlight >Home area code, then press

MENU/SELECT. The screen displays

Only for 7digit dial from CID, then advances to home area

code edit mode.

Use the dialing keys to enter a three-digit home area code.

Press MUTE/DELETE to delete a digit.

•

Press and hold MUTE/DELETE to delete all digits.

•

Press or to move the cursor to the left or right.

•

Press MENU/SELECT to save. You hear a confirmation tone.

5. The screen displays Area code will not show in CID, then automatically returns to the previous menu.

If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed, following the steps above. After you have deleted the home area code, _ _ _ will appear on the display.

Telephone settings

Home area code >Dial mode

DIAL MODE >Tone

Home area code >Dial mode

DIAL MODE >Tone

Settings >Website

www.vtechphones .com

Settings >Website

www.vtechphones .com

Dial mode

The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make calls.

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Settings, then press

MENU/SELECT.

Press or to highlight >Dial mode, then press

MENU/SELECT.

Press or to choose >Tone or >Pulse.

Press MENU/SELECT to save your selection and return to the previous menu. You hear a confirmation tone.

While on a call in pulse dialing mode, press to temporarily change to tone dialing mode.

Website

Use this feature to view the VTech website address.

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Website, then press

MENU/SELECT. The screen displays the website address.

Telephone operation

Make a call

Press /FLASH or /SPEAKER on the handset.

When you hear a dial tone, dial the number.

Press on the headset to join the call. Hang up the handset at

3. any time to leave the call and the headset continues the call.

Predial a call

Dial the number on the handset.

Press /FLASH or /SPEAKER.

Press on the headset to join the call. Hang up the handset at

3. any time to leave the call and the headset continues the call.

Answer a call

Press on the headset.

•

Press /FLASH, /SPEAKER or any dialing key (0-9, # or ) on the handset

• to answer a call.

End a call

Press on the headset or place the headset in the telephone base.

•

Press OFF/CANCEL on the handset or place the handset in the telephone base

• or charger.

The handset screen shows the elapsed time as you talk (in hours, minutes and

• seconds).

When predialing (preview numbers before dialing), press MUTE/DELETE to

• backspace and delete a digit; press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

The handset displays Unable to call. Line in use if you predial a number while

• your telephone line is in use.

Speakerphone

When the handset is on a call, press /SPEAKER to switch between the speakerphone and the handset. When the speakerphone is active, the handset displays Speaker and .

Listening volume

During a call, press /VOLUME or /VOLUME on the handset, or +/-/VOLUME on the side of the headset to adjust the listening volume.

Telephone operation

Mute

The mute function allows you to hear the other party but the other party cannot hear you.

On a handset:

During a call, press MUTE/DELETE. The handset displays

•

Muted for a few seconds and MUTE displays until the mute function is turned off.

Press MUTE/DELETE again to resume the conversation. The handset screen

•

temporarily displays Microphone ON.

On a headset:

During a call, press MUTE/FLASH. The headset announces, “Mute on.” The

• headset beeps every 30 seconds until the mute function is turned off. Press MUTE/FLASH again to resume the conversation. The headset announces, “Mute off.”

Temporary ringer silencing

When the telephone is ringing, you can temporarily silence the ringer of the handset, headset or telephone base without disconnecting the call. The next call rings normally at the preset volume.

To silence the handset ringer:

Press OFF/CANCEL or MUTE/DELETE on the handset. The handset displays

•

Ringer muted and .

To silence the headset ringer:

Press MUTE/FLASH on the headset.

•

To silence the telephone base ringer:

Press /VOL on the telephone base to turn off the base ringer.

•

Each handset rings when there is an incoming call unless the ringer volume is turned off on that handset.

Telephone operation

Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.

During a call, press on the handset.

Use the dialing keys to enter the number you wish to dial. The telephone

2. sends touch-tone signals. The telephone automatically returns to pulse dialing mode after you end the call.

Find handset/headset

This feature helps you find misplaced handsets and headset.

To start the paging tone:

Press /FIND HANDSET on the telephone base.

• All idle handsets and headset ring and the handsets display ** Paging ** and the light on the headset flashes in blue.

To end the paging tone:

To end the paging tone, press /FLASH, /SPEAKER or any dialing key

• (0-9, #, ) on the handset, or press on the headset, or press /FIND HANDSET on the telephone base.

Press OFF/CANCEL or MUTE/DELETE to temporarily turn off the paging tone on

•

the handset. Its screen shows Ringer muted and .

All registered handsets and headsets ring when being paged even if the ringer

• volume is set to off.

Telephone operation

Call waiting

If you subscribe to call waiting service from your telephone service provider, you hear an alert tone when there is an incoming call while you are on another call.

Press /FLASH on the handset or press and hold MUTE/FLASH for two

• seconds on the headset to put your current call on hold and take the new call.

Press /FLASH on the handset or press and hold MUTE/FLASH for two

• seconds on the headset at any time to switch back and forth between calls.

Equalizer

The equalizer feature on the handset enables you to change the audio quality of the handset to best suit your hearing.

While on a call or intercom call, or listening to a message or announcement, press EQ to select the equalizer setting Treble 1, Treble 2, Bass or Natural (the default setting) for the handset. The current setting is displayed on the handset briefly.

Redial

Each system handset stores the last 10 dialed numbers. Entries are shown in reverse chronological order. When there are already 10 entries, the oldest entry is deleted to make room for the new entry. When you access the redial list with no records, the handset plays two beeps and shows Redial empty.

Telephone operation

Review and dial a redial entry

Press REDIAL/PAUSE to enter the redial list.

Press or , or REDIAL/PAUSE repeatedly to browse.

When the desired entry displays, press /FLASH or

/SPEAKER to dial.

-OR-

Press /FLASH or /SPEAKER.

Press REDIAL/PAUSE.

Press or , or REDIAL/PAUSE repeatedly to browse.

When the desired entry displays, press MENU/SELECT.

Delete a redial entry

Press REDIAL/PAUSE to enter the redial list.

Press , , or press REDIAL/PAUSE repeatedly to browse to the desired entry.

Press MUTE/DELETE to delete the displayed entry. You hear a confirmation tone.

Copy a number from the redial list to the directory

Press REDIAL/PAUSE to enter the redial list.

Press , or REDIAL/PAUSE repeatedly to browse to the desired entry, then

2. press MENU/SELECT. The screen displays EDIT NUMBER.

Use the dialing keys (0-9) to edit the number (up to 30 digits).

Press MUTE/DELETE to backspace and delete a digit.

•

Press and hold MUTE/DELETE to delete all digits.

•

Press or to move the cursor to the left or right.

•

Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).

•

Press MENU/SELECT to move on to the name. The screen displays

4. ENTER NAME.

Use the dialing keys to enter the name (up to 15 characters).

Press 0 to add a space.

•

Press MUTE/DELETE to backspace and delete a character.

•

Press and hold MUTE/DELETE to delete all characters.

•

Press or to move the cursor to the left or right.

•

Press MENU/SELECT to save the entry. The handset shows Saved with a

6. confirmation tone.

REDIAL #1/8 800-595-9511

Telephone operation

>Directory Caller ID log

Mike Smith

595-9511

Phone 0:03:20

Mike Smith

9/27 2:30pm

>Directory Caller ID log

Mike Smith

595-9511

Phone 0:03:20

Mike Smith

9/27 2:30pm

Chain dialing

Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call.

Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.

To access a number from the directory while on a call:

Press MENU/SELECT.

Press or to highlight >Directory, then press

MENU/SELECT.

Press or to scroll to the desired entry.

Press MENU/SELECT to dial the displayed number.

To access a number from the caller ID log while on a call:

Press MENU/SELECT.

Press or to highlight >Caller ID log, then press

MENU/SELECT.

Press or to scroll to the desired entry.

Press MENU/SELECT to dial the displayed number.

To access a number from the redial list while on a call:

Press REDIAL/PAUSE to enter the redial list.

Press or , or press REDIAL/PAUSE repeatedly to browse to the desired entry.

Press MENU/SELECT to dial the displayed number.

Multiple handset use

Join a call in progress

You can use four system handsets on an outside call at a time. You can buy additional expansion handsets (LS6405) and an additional cordless headset (IS6100) for the telephone base. You can register up to 12 handsets to the telephone base. You can register a maximum of two cordless headsets to the telephone base. The telephone base recognizes and counts a headset the same as a handset.

To share an outside call:

When a handset is already on a call, you can join the call by pressing

•

/FLASH or /SPEAKER on another handset, or on the headset.

To exit the call, press OFF/CANCEL or place the handset in the telephone base

• or charger, or press on the headset. The call will not end until all handsets and headsets hang up.

Multiple handset use

Intercom

Use the intercom feature for conversations between two handsets, or a handset and a headset.

When the handset is not in use, press MENU/SELECT. Press or to highlight >Intercom, then press MENU/SELECT.

-OR-

Press /FLASH or /SPEAKER, then press MENU/SELECT. Press or to highlight >Intercom, then press MENU/SELECT.

•

If you have one handset and one headset, your handset displays Calling headset.

If you have two handsets, your handset displays Calling other handset.

•

If you have three or more handsets and/or headsets, your handset displays INTERCOM TO: Use the dialing keys to enter a handset number (1-9 for handsets 1-9, and 0 for handset 10, and 1 for handset 11, and 2 for handset 12, and # for all handsets, # and 1 for headset 1 or # and 2 for headset 2), or press or to scroll to the desired handset or headset then press MENU/SELECT. Your handset displays Calling HANDSET X, Calling HEADSET X (X represents the destination handset or headset number) or Calling all handsets.

The destination handset rings and its screen displays Other handset is calling or HANDSET Y is calling (Y represents the originating handset number), or the headset earpiece rings and the light ashes in blue.

To answer the intercom call:

•

Press /FLASH, /SPEAKER or any dialing key (0-9, # or ) on the destination handset. Both handsets now display Intercom.

Press on the headset. The originating handset displays Intercom.

•

To turn off the microphone during an intercom call:

Press MUTE/DELETE on the originating or destination handset. The handset

•

screen displays Muted for a few seconds and MUTE appears until the mute function is turned off. Press MUTE/DELETE again to resume the conversation.

•

Press MUTE/FLASH on the headset. The headset announces, “Mute on.” The headset beeps every 30 seconds until the mute function is turned off. Press MUTE/FLASH again to resume the conversation. The headset announces, “Mute off.”

Multiple handset use

To end the intercom call:

Press OFF/CANCEL or place the handset in the telephone base or charger.

•

Both handsets display Intercom ended.

Press or place the headset in the telephone base. The originating

•

handset displays Intercom ended.

You cannot use a cordless headset to make intercom calls but you can use it to

• answer them.

You can cancel the intercom call before it is answered by pressing OFF/CANCEL.

•

If the other handset does not answer the intercom call within 100 seconds, or

• if it is accessing the answering system, is out of range, or has no power, your handset displays No answer. Try again and returns to idle mode.

Only one intercom call can be established with two handsets, or one handset

• and one headset at a time.

Answer an incoming call during an intercom call

If you receive an incoming outside call during an intercom call, there will be an alert tone.

To answer the call, press /FLASH on the handset or press and hold

•

MUTE/FLASH for two seconds on the headset. The intercom call ends automatically.

To end the intercom call without answering the incoming call, press

•

OFF/CANCEL on the handset or press on the headset. The telephone continues to ring.

Multiple handset use

Announced transfer

Use the intercom feature to transfer an outside call to another system handset or headset

When the handset is on a call, press MENU/SELECT.

Press or to scroll to >Intercom, then press MENU/SELECT. The outside call is put on hold automatically.

If you have one handset and one headset, your handset displays

•

Calling headset.

If you have two handsets, your handset displays Calling other handset.

•

If you have three or more handsets and/or headsets, your handset displays

•

INTERCOM TO: Use the dialing keys to enter a handset number (1-9 for handsets 1-9, and 0 for handset 10, and 1 for handset 11, and 2 for handset 12, and # for all handsets, # and 1 for headset 1 or # and 2 for headset 2), or press or to scroll to the desired handset or headset then press MENU/SELECT. Your handset displays Calling HANDSET X, Calling HEADSET X (X represents the destination handset or headset number) or Calling all handsets.

To answer the intercom call:

Press /FLASH, /SPEAKER or any dialing key (0-9, # or ) on the

•

destination handset. Both handsets now display Intercom.

Press on the headset. The originating handset displays Intercom.

•

From this intercom call, you have the following options:

To transfer the call, press MENU/SELECT twice on the originating handset

•

to choose >Transfer. The originating handset displays Call transferred. The destination handset is automatically connected to the outside call.

To share the call, press MENU/SELECT on your handset and then press

•

or to highlight >Share call. Then press MENU/SELECT. Both handsets are connected to the outside call.

To end the outside call:

Press OFF/CANCEL or place the handset in the telephone base or charger.

•

Press or place the headset in the telephone base.

•

The call continues until all handsets hang up.

You can cancel the intercom call before it is answered by pressing OFF/CANCEL.

•

If the destination handset does not answer the intercom call within 100 seconds,

• or if it is accessing the answering system, is out of range, or has no power, the originating handset displays No answer. Try again and returns to idle mode.

Multiple handset use

Blind transfer

Use this feature to transfer an outside call to other system handsets without notifying them. This feature is not available if only one handset is available or registered.

When the handset is on a call, press MENU/SELECT.

Press MENU/SELECT to choose >Transfer, then press MENU/SELECT.

If you have two handsets, your handset displays Transferring call...

•

If you have three or more handsets, your handset displays TRANSFER

•

TO: Use the dialing keys to enter a handset number (1-9 for handsets 1-9,

and 0 for handset 10, and 1 for handset 11, and 2 for handset 12 or and # for all handsets), or press or to scroll to the desired handset, then press MENU/SELECT. Your handset displays

Transferring call...

The destination handset rings and its screen displays Transfer from other handset or Transfer from HANDSET X.

To answer the outside call, press /FLASH, /SPEAKER or any dialing key

(0-9, # or ) on the destination handset.

To end the outside call, press OFF/CANCEL or place the handset in the

4. telephone base or charger. The call continues until all handsets hang up.

To cancel the blind transfer and return to the external call before it is answered,

•

press OFF/CANCEL on your handset.

If the destination handset does not answer the transferring call within 30 seconds,

• is accessing the answering system, is out of range, or has no power, your handset displays No response to transfer. If you do not press /FLASH, /SPEAKER or

any dialing key (0-9, # or ) on your handset to reconnect the outside call within 30 seconds, the call hangs up automatically.

or Transferring call to all...

Multiple handset use

PUSH TO TALK >PTT On/Off

INCOMING PTT >On

PUSH TO TALK >PTT On/Off

INCOMING PTT >On

PUSH TO TALK

Push-to-talk (PTT)

You can directly broadcast messages from one handset to the speakerphone of one or mutiple handsets. Press and hold PUSH TO TALK to begin two-way communication. If only one handset is available or registered, the handset screen shows PTT requires two handsets when you press PUSH TO TALK.

Only one handset can talk at a time. To do so, press and hold

•

PUSH TO TALK while you are talking.

You must release PUSH TO TALK, so the other person can respond.

•

Only one PTT session can be active at a time.

•

While PTT is in use between two handsets, other handsets cannot

• use the intercom feature.

If you attempt to place a PTT call to another handset that is on an

• outside call or intercom call, or accessing the answering system, your handset displays Not available at this time.

Turn PTT on or off

Press PUSH TO TALK when the handset is not in use.

1. The PUSH TO TALK menu displays.

Press or to highlight >PTT On/Off, then press

MENU/SELECT.

Press or to choose >On or >Off, then press

MENU/SELECT.

When PTT is turned off, the handset shows No Incoming PTT while the phone is not in use.

Multiple handset use

PTT to a single handset

You have two ways to begin a PTT call:

If you have two handsets, press and hold PUSH TO TALK when the

•

handset is not in use.

If you have three or more handsets, press PUSH TO TALK when the handset

•

is not in use. Then use the dialing keys to enter a handset number (1-9 for handsets 1-9, and 0 for handset 10, and 1 for handset 11, or and 2 for handset 12), or press or to scroll to the desired handset and then press

MENU/SELECT or PUSH TO TALK to create the push-to-talk session.

Your handset displays Connecting to HANDSET X... for a few seconds. When the connection is made, both the originating and the destination handsets display Press and hold [PTT] to talk and beep once.

Press and hold PUSH TO TALK on your handset. A chirp indicates your

2. microphone is on. Speak towards the handset. Your voice is broadcast to the destination handset. While you are speaking, your handset displays PTT To handset: X (X represents the destination handset).

Release PUSH TO TALK after speaking. Both handsets beep once again.

3. After the handsets beep, you can press and hold PUSH TO TALK to continue speaking or the destination handset can respond (see Answer a PTT call on page 39).

Press OFF/CANCEL to end the PTT call. The handset displays Push to talk Ended

4. for a few seconds.

-OR-

Place the handset in the telephone base or charger to end the PTT call.

After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.

Multiple handset use

PTT to multiple handsets

When there are multiple handsets registered to the telephone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered. The first four registered handsets will be able to use this feature. Other handsets can only use PTT for one-to-one calls.

To begin a PTT call to multiple handsets:

Press and hold PUSH TO TALK when the handset is not in use.

•

If you have more than two handsets, press PUSH TO TALK when the handset is not in use. Press and #, or or to highlight >All handsets then press MENU/SELECT or PUSH TO TALK.

Your handset displays Connecting to all handsets... for a few seconds. When the connection is made, all handsets display Press and hold [PTT] to talk and beep once.

Press and hold PUSH TO TALK on your handset. A chirp indicates your microphone is on. Speak towards the handset. Your voice is broadcast to all destination handsets. While you are speaking, your handset displays PTT To handset: X (X represents the destination handset).

Release PUSH TO TALK after speaking. All eligible handsets beep once again. After the handsets beep, you can press and hold PUSH TO TALK to speak again or the destination handsets can respond (see Answer a PTT call on page 39).

Press OFF/CANCEL to end the PTT call. The handset displays Push to talk Ended

4. for a few seconds.

-OR-

Place the handset in the telephone base or charger to end the PTT call.

After PUSH TO TALK is released, the PTT call session remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call session ends automatically.

Multiple handset use

Answer a PTT call

You can respond to a PTT call whenever the speakerphone light is off, as described below.

When your handset receives a PTT call, the handset beeps and the screen

1. displays Press and hold [PTT] to talk.

When the other party is speaking, your speakerphone light is on, and your

2. handset displays PTT From HS X To HS Y (X represents the originating handset and Y represents the destination handset; a maximum of four handset numbers appear).

When your speakerphone light is off and the screen displays Press and hold

3. [PTT] to talk, press and hold PUSH TO TALK on your handset. You will hear a chirp. Speak towards the handset.

While you are speaking, your handset displays PTT To handset: X (X

•

represents the handset numbers of one or more destination handsets; a maximum of four handset numbers appear).

Your voice is broadcast to all destination handsets.

•

After speaking, release PUSH TO TALK. Your handset will beep. After the beep, if your speakerphone light is off, you can press and hold PUSH TO TALK to speak again or the destination handset can respond.

Change a one-to-one PTT call to intercom call

You can convert a one-to-one PTT session to an intercom call.

When your handset displays Press and hold [PTT] to talk, press

MENU/SELECT. The screen displays >Intercom.

Press MENU/SELECT.

If you have two handsets, your handset displays Calling other handset.

•

The destination handset temporarily displays Push to talk Ended and then Other handset is calling.

If you have three or more handsets, your handset displays

•

Calling HANDSET Y (Y represents the destination handset). The destination handset temporarily displays Push to talk Ended and then HANDSET X is calling (X represents the originating handset).

On the destination handset, press /FLASH, /SPEAKER or any dialing key

3. (0-9, # or ) to answer the intercom call. Both handsets now display Intercom.

To end the intercom call, press OFF/CANCEL or place the handset in the

4. telephone base or charger. Both screens display Intercom ended.

Multiple handset use

End a PTT call

For a one-to-one PTT call, both the originating and destination handsets can

• end the PTT call.

For a PTT call to multiple handsets, the originating handset can end the

• PTT call. If any one of the destination handsets leaves the PTT call, the call continues until all handsets hang up.

To end or leave a PTT call:

Press OFF/CANCEL or place the handset in the telephone base or charger. The

• handset displays Push to talk Ended.

After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.

Answer an incoming call during a PTT call

When you receive an incoming outside call during PTT, there is an alert tone.

During a one-to-one PTT call, press /FLASH on the originating or destination

• handset. The PTT call ends automatically and the outside call is answered.

During a PTT call to multiple handsets, press /FLASH on the originating

• handset. The PTT call ends automatically and the outside call is answered.

During a PTT call to multiple handsets, press /FLASH on any one of the

• destination handsets and that handset answers the outside call. The PTT call continues for the rest of the PTT participants.

To leave the PTT call without answering the incoming call, press OFF/CANCEL.

• The telephone continues to ring.

Make an outgoing call during a PTT call

During a one-to-one PTT call, press /FLASH to get a dial tone. The PTT call

• ends automatically.

During a PTT call to multiple handsets, press /FLASH on the originating

• handset. The PTT call ends automatically and you get a dial tone.

During a PTT call to multiple handsets, press /FLASH on any one of

• the destination handsets and that handset gets a dial tone. The PTT call continues for the rest of the PTT participants.

Caller ID

About caller ID

This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.

Information about caller ID with call waiting

Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.

It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if:

You have both caller ID and call waiting, but as separate services (you may

• need to combine these services).

You have only caller ID service, or only call waiting service.

•

You do not subscribe to caller ID or call waiting services.

•

There may be fees for caller ID services. In addition, services may not be available in all areas.

This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date are sent by your telephone service provider along with the call information.

You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service.

Caller ID

Caller ID log

If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log.

•

The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log.

•

You can review, redial and copy an entry into the directory.

Entries appear in reverse chronological order.

•

When the caller ID log is full, the oldest entry is deleted to make room for new incoming call information.

•

XX Missed calls displays when there are new caller ID log entries that have

not been reviewed.

•

Caller ID log empty displays when you access the caller ID log with no records.

•

Only one handset can review the caller ID log at a time. If a handset tries to enter the caller ID log while another handset is already in it, Not available at this time appears.

The caller ID information may not be available for every incoming call. The

• callers may intentionally block their names and/or telephone numbers.

For caller ID log entries with numbers between 16 and 24 digits, in order to view

• the entire number, you must save the entry to the directory (see page 50).

If the phone number has more than 24 digits, it will not be saved or shown in

• the caller ID log.

Memory match

If the last seven digits of the incoming telephone number is an exact match with a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory.

For example, if Elizabeth Jones calls, her name appears as Liz if this is how you entered it into your directory.

The number you see on your caller ID is in the format sent by the telephone service provider. It usually delivers 10-digit telephone numbers (area code plus telephone number). If the last seven digits of the incoming telephone number does not match a number in your directory, the name appears as it is delivered by the telephone service provider.

Caller ID

Caller ID log

Entries: 10

Mike Smith

800-595-9511

10/15 9:00pm

NEW

Caller ID log

Entries: 10

Mike Smith

800-595-9511

10/15 9:00pm

NEW

Missed call indicator

When there are calls that have not been reviewed in the caller ID log, the handset displays XX Missed calls. When you have reviewed all the missed calls, the missed call indicator no longer displays.

Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.

If you do not want to review the missed calls one by one, press and hold OFF/CANCEL when the handset is not in use to clear the missed call indicator. All the entries are then considered old and kept in the caller ID log.

Review the caller ID log

Press CID/ when the handset is not in use.

Press or to browse.

-OR-

Press MENU/SELECT when the handset is not in use.

Press or to scroll to >Caller ID log, then press

MENU/SELECT.

Press MENU/SELECT to select >Review.

Press or to browse. You hear a double beep when you

4. reach the beginning or end of the caller ID log.

View dialing options

Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log and store the new number to the directory.

While reviewing the caller ID log, press # (pound key) repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.

Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.

When the number is displayed in the correct format for dialing, press /FLASH or /SPEAKER to dial.

Press #

Press 1

HANDSET 1

5 Missed calls

10/15 9:00pm

Mike Smith

800-595-9511

10/15 9:00pm

1-800-595-9511

595-9511

1-595-9511

800-595-9511

1-800-595-9511

800-595-9511

1-595-9511

595-9511

NEW

Caller ID

EDIT NAME Tom Miller_

Tom Miller

888-490-2005

10/15 9:00pm

EDIT NUMBER 888-490-2005

Saved

10/15 9:00pm

EDIT NAME Tom Miller_

Tom Miller

888-490-2005

10/15 9:00pm

EDIT NUMBER 888-490-2005

Saved

10/15 9:00pm

Dial a caller ID log entry

Search for the desired caller ID entry (see Review the caller ID log on page 49).

When the desired entry displays, press /FLASH or /SPEAKER to dial.

Save a caller ID log entry to the directory

Search for the desired caller ID entry (see Review the caller ID log on page 49).

Press MENU/SELECT to select an entry. The screen displays

2. EDIT NUMBER.

Use the dialing keys to edit the number (up to 30 digits).

Press MUTE/DELETE to backspace and delete a digit.

•

Press and hold MUTE/DELETE to delete all digits.

•

Press or to move the cursor to the left or right.

•

Press and hold REDIAL/PAUSE to insert a dialing pause

•

(a p appears).

Press MENU/SELECT to move to the name. The screen

4. displays EDIT NAME.

Use the dialing keys to edit the name (up to 15 characters).

Press 0 to add a space.

•

Press MUTE/DELETE to backspace and delete a character.

•

Press and hold MUTE/DELETE to delete all characters.

•

Press or to move the cursor to the left or right.

•

Press # (pound key) to switch the order of the names. For example, Miller

•

Tom becomes Tom Miller when you press # (pound key).

Press MENU/SELECT to save the entry to the directory. The screen displays

6. Saved and you hear a confirmation tone.

If the name received from your telephone service provider is all in capital letters,

• the first letter of every word remains a capital letter. However, the next letter after the prefix Mac, Mc, D’ or O’ is kept as a capital letter. For example, the D in MacDonald is kept as a capital letter. Another exception is that VAN DER will be changed to Van der.

When you try to save a caller ID entry without any caller ID information, the

• handset displays Unable to save.

Caller ID

Directory >Caller ID log

Review >Del all calls

Delete

all calls?

Directory >Caller ID log

Review >Del all calls

Delete

all calls?

Delete the caller ID log entries

To delete one entry:

Search for the desired caller ID entry (see Review the caller ID log on page 49).

Press MUTE/DELETE to delete the selected entry.

To delete all entries:

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Caller ID log, then press

MENU/SELECT.

Press or to highlight >Del all calls, then press

MENU/SELECT. The screen displays Delete all calls? Press MENU/SELECT to confirm. You hear a confirmation tone and

the screen returns to the previous menu.

Caller ID log display screen messages

Displays: When:

PRIVATE NAME

PRIVATE NUMBER

PRIVATE CALLER

UNKNOWN NAME

UNKNOWN NUMBER

UNKNOWN CALLER

The caller is blocking the name.

The caller is blocking the telephone number.

The caller is blocking the name and number.

This caller’s name is unavailable.

This caller’s number is unavailable.

No information is available about this caller.

Play annc >Record annc

RECORDING ANNC...

5-Stop

Play annc >Record annc

RECORDING ANNC...

5-Stop

Answering system settings

Answering system

Use the answering system menu of a system handset to turn on or off the answering system, set up the announcement message, activate the call screening, or change the number of rings, remote access code, message alert tone and message recording time. If your answering system is turned off and you change any of its settings, the answering system automatically turns on again.

You may also turn on or off the answering system at the telephone base.

Announcement

The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or

replace it with your own.

Record your own announcement

You can record an announcement up to 90 seconds, but announcements shorter than two seconds will not be recorded.

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Answering sys, then press

MENU/SELECT.

Press MENU/SELECT to select >Announcement.

Press or to highlight >Record annc, then press

MENU/SELECT. The system announces, “Record after the

tone. Press 5 when you are done,” and the screen shows

RECORDING ANNC... 5-Stop.

After the tone, speak towards the handset microphone.

Press 5 when done. The answering system automatically plays back the

6. newly recorded announcement, then returns to the previous menu.

-OR-

Press OFF/CANCEL to exit without saving the recording.

Answering system settings

>Play annc Record annc

PLAYING ANNC... 5-Stop

>Play annc Record annc

PLAYING ANNC... 5-Stop

Play your announcement

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Answering sys, then press

MENU/SELECT.

Press MENU/SELECT to select >Announcement.

Press MENU/SELECT to select >Play annc. The handset

4. plays the announcement and the screen shows PLAYING ANNC... 5-Stop.

Press 5 to stop the playback and return to the previous menu, or the handset

5. screen automatically returns to the previous menu after the playback. Press

OFF/CANCEL to return to the previous menu during playback.

Delete your announcement

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Answering sys, then press MENU/SELECT.

Press MENU/SELECT to highlight >Announcement.

Press MENU/SELECT to select >Play annc.

When the handset is playing the announcement, press MUTE/DELETE. The

5. handset displays Annc. deleted and announces, “Announcement deleted.”

When your announcement is deleted, calls are answered with the preset announcement.

Answering system settings

>Call screening # of rings

CALL SCREENING >On

>Call screening # of rings

CALL SCREENING >On

Answer on/off

The answering system must be turned on to answer and record messages. When the answering system is turned on, the /ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handset.

To turn on or off with the telephone base:

Press /ANS ON/OFF to turn the built-in answering system on or off. When the answering system is turned on, it announces, “Calls will be answered.” When the answering system is turned off, it announces, “Calls will not be answered.”

To turn on or off with a handset:

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Answering sys, then press MENU/SELECT.

Press or to highlight >Answer ON/OFF, then press MENU/SELECT.

Press or to choose >On or >Off, then press MENU/SELECT.

When you turn on the answering system at the telephone base with no memory

• capacity left, the telephone announces, “Memory is full. Calls will not be answered.” and the answering system cannot be turned on. When you turn on the answering system with a handset, the handset displays Memory full.

If the answering system has less than 3 minutes of recording time left, the

• telephone announces, “Less than 3 minutes to record,” and the handset displays

Less than 3 min to record.

Call screening

Use this feature to choose whether incoming messages can be heard when they are being recorded.

To turn on or off with a handset:

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Answering sys, then press

MENU/SELECT.

Press or to highlight >Ans sys setup, then press

MENU/SELECT.

Press MENU/SELECT to select >Call screening.

Press or to choose >On or >Off, then press MENU/SELECT to save.

Answering system settings

Call screening ># of rings

# OF RINGS >4

Call screening ># of rings

# OF RINGS >4

# of rings >Remote code

REMOTE CODE

# of rings >Remote code

REMOTE CODE

Number of rings

You can choose from two, three, four, five, six rings or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area.

Press MENU/SELECT when the handset is not in use.

Press

MENU/SELECT.

Press

MENU/SELECT.

Press

MENU/SELECT.

Press

press MENU/SELECT to save.

Remote access code

A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99.

Press MENU/SELECT when the handset is not in use.

Press

MENU/SELECT.

Press

MENU/SELECT.

Press

MENU/SELECT.

Use the dialing keys (0-9) to enter the two-digit number,

then press MENU/SELECT to save.

to highlight >Answering sys, then press

to highlight >Ans sys setup, then press

to highlight ># of rings, then press

to choose 6, 5, 4, 3, 2 or Toll saver, then

to highlight >Answering sys, then press

to highlight >Ans sys setup, then press

to highlight >Remote code, then press

Answering system settings

Remote code >Msg alert tone

MSG ALERT TONE >On

Remote code >Msg alert tone

MSG ALERT TONE >On

Msg alert tone >Recording time

RECORDING TIME >3 minutes

Msg alert tone >Recording time

RECORDING TIME >3 minutes

Message alert tone

The telephone base beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed.

Press MENU/SELECT when the handset is not in use.

Press

MENU/SELECT.

Press

MENU/SELECT.

Press

MENU/SELECT.

Press

MENU/SELECT to save.

Message recording time

You can set the recording time allowed for incoming messages. The message length is three minutes by default.

Press MENU/SELECT when the handset is not in use.

Press

MENU/SELECT.

Press

MENU/SELECT.

Press

MENU/SELECT.

Press

>1 minute, then press MENU/SELECT to save.

to highlight >Answering sys, then press

to highlight >Ans sys setup, then press

to highlight >Msg alert tone, then press

to choose >On or >Off, then press

The answering system must be turned on for the message alert tone to function.

•

Press any key on the telephone base (except /FIND HANDSET) to temporarily

• silence the message alert tone.

to highlight >Answering sys, then press

to highlight >Ans sys setup, then press

to highlight >Recording time, then press

to choose >3 minutes, >2 minutes, or

Answering system operation

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

•

If and XX New messages display on the handset and the message window on the telephone base flashes, there are new messages in the built-in answering system. To listen to the messages recorded on your digital answering system, press /PLAY/STOP on the telephone base. To listen to messages with a handset, see To play messages with a handset on page 60.

If and New voicemail display on the handset, your telephone service

• provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.

Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service.

Using the answering system and voicemail together

You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

Answering system operation

Message capacity

The answering system can record and store up to 99 messages. The recording time of each message depends on the message length you set (see Message recording time on page 56). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.

New message indication

The message window on the telephone base flashes and XX New messages displays on the handset when there are new answering system messages.

If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been reviewed.

Call screening

Call screening at the telephone base:

If the answering system and call screening are on (see Call screening on page 54), the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system.

Options while a message is being recorded:

Press /VOL or /VOL on the telephone base to adjust the call screening volume.

•

Press /PLAY/STOP to temporarily silence the call screening.

•

Press /PLAY/STOP or /VOL to temporarily turn on the call screening if call

• screening is set to off.

Call screening at the handset:

If the answering system is on and your answering system is recording a message, your handset shows To screen call, press [SELECT]. Press

MENU/SELECT to screen the call on your handset and the screen displays the

caller ID information. If you do not subscribe to caller ID service, the handset shows Screening...

The call screening setting does not affect the call screening on the handset.

Call intercept

If you want to talk to the person whose message is being recorded, press

/FLASH or /SPEAKER on the handset.

Answering system operation

Message playback

On the telephone base, if you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays all messages (oldest first).

On the handset, if you have both new and old messages, you can play either new or old messages. The caller ID information displays on the handset screen when you play messages and you can call back the caller.

When playback begins, you hear the total number of messages followed by the day and time of the message. If the time and date are not set, the telephone announces, “Time and date not set.” After the last message, the telephone announces, “End of messages.”

To play messages with the telephone base:

Press /PLAY/STOP when the telephone is not in use.

•

Options during playback:

Press /VOL or /VOL to adjust the speaker volume.

•

Press /SKIP to skip to the next message.

•

Press /REPEAT once to repeat the message currently playing.

• Press /REPEAT twice to listen to the previous message.

Press X/DELETE to delete the message currently playing. The system

• advances to the next message.

Press /PLAY/STOP to stop. The telephone plays a long beep.

•

Answering system operation

>Play messages Answering sys

ANS ON

>Play new msgs Play old msgs

ANS ON

You have: 4 New messages

ANS ON

Mike Smith

4-Repeat 6-Skip

1/4

9:30

ANS ON

To play messages with a handset:

Press MENU/SELECT when the handset is not in use.

Press MENU/SELECT to select >Play messages. If you

2. have either new or old messages, the messages play automatically. If you have both new and old messages:

To play new messages, press MENU/SELECT to select

•

>Play new msgs.

To play old messages, press or to highlight

•

>Play old msgs, then press MENU/SELECT.

When the handset is playing a message, its screen shows the caller’s name or number. If the caller’s information is unavailable, the handset shows No caller info.

Options during playback:

Press MENU/SELECT to pause the playback, and display

•

the caller’s information, then press /FLASH or

/SPEAKER to call back the caller. If you do not

press /FLASH or /SPEAKER within 10 seconds, message playback resumes automatically.

Press /FLASH to stop the playback and the screen displays Call back?

•

then press MENU/SELECT, /FLASH or /SPEAKER to call back the caller.

Press /VOLUME or /VOLUME to adjust the speaker volume.

•

Press EQ to adjust the handset message playback audio quality.

•

Press 6 to skip to the next message.

•

Press 4 once to repeat the message currently playing. Press 4 twice to

•

listen to the previous message.

Press MUTE/DELETE to delete the message currently playing. The system

•

announces, “Message deleted,” and advances to the next message.

Press 5 to stop.

•

When the answering system has less than three minutes of recording time left,

• “Less than three minutes to record” is announced.

When the telephone is not in use, if F and the number of messages are flashing

• alternately in the message window, or the handset displays Rec mem full, the memory is full. Delete some messages to make room for more.

Answering system operation

Play messages >Answering sys

Announcement >Delete all old

Delete all

old messages?

Deleting...

All old msgs

deleted!

Delete all old messages

To delete all old messages with the telephone base:

Press X/DELETE when the phone is not in use. The

1. telephone announces, “To delete all old messages, press DELETE again.”

Press X/DELETE again. All previously heard messages are

2. deleted and the telephone announces,

“All old messages deleted.”

To delete all old messages with a handset:

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Answering Sys, then press

MENU/SELECT.

Press or to highlight >Delete all old, then press

MENU/SELECT. The handset displays Delete all old

messages? If there are no old messages in the answering

system, the handset displays No old messages to delete.

Press MENU/SELECT to save. The handset displays

4. Deleting... and then All old msgs deleted! You hear a confirmation tone.

You can only delete old messages, which are messages you have played.

Answering system operation

Record, play and delete memos

Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Play and delete them in the same way as incoming messages (see Message playback on pages 59-60).

To record a memo:

Press MENU/SELECT when the handset is not in use.

Press or to highlight >Answering Sys, then press MENU/SELECT.

Press or to highlight >Record memo, then press MENU/SELECT.

The system announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards the handset microphone.

Press 5 when you finish recording. The system announces, “Recorded.”

If you record a memo when the answering system memory is full, the system

• announces, “Memory is full.”

Each memo can be up to four minutes in length.

•

Memos shorter than two seconds are not recorded.

•

Message window displays

Window display Description

1-99

0-99 (flashing)

1-99 & F

(alternating)

1-8

0-6

No message.

The total number of old messages recorded.

The message number currently playing.

When time and date are not set, it flashes 0, the total number of new messages recorded, or total number of old messages recorded.

The telephone base may have lost and regained power.

The clock needs to be set.

The answering system memory is full with total number of messages recorded.

The telephone base speaker volume level while adjusting.

The telephone base ringer level while adjusting.

The system is answering a call, or recording a memo or announcement.

The telephone is answering a call or being accessed remotely.

The answering system is being programmed.

Answering system operation

Remote access

A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19; see Remote access code on page 55 to change it.

Dial your telephone number from any touch-tone telephone.

When the system plays your announcement, enter the two-digit security code.

Then you can enter one of the following remote commands.

Command Function

Play all messages.

Play new messages.

Delete the current message (during playback).

Delete all old messages.

Repeat the current message (during playback).

Listen to the previous message (during playback).

Stop.

Hear a list of remote commands.

Skip to the next message (during playback).

Record a new announcement.

End the call.

Turn the answering system on or off.

Hang up or press 8 to end the call.

If you do not press any keys after you enter the remote access code, all new

• messages play. If there are no new messages, all old messages play.

Once the new messages have played, the telephone announces the help menu

• options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.

When the answering system is turned off, the telephone answers after 10 rings,

• and announces, “Please enter your remote access code.”

When the answering system memory is full, the telephone announces,

•

“Memory is full. Enter the remote access code.”

Appendix

Handset display screen messages

Answering sys is ON

Caller ID log empty

Calling HANDSET X

(for models with three or more handsets)

Calling other handset

(for models with two handsets)

Directory empty

Directory full

Ended

HANDSET X is calling

(for models with three or more handsets)

Other handset is calling

(for models with two handsets)

Incoming call

Intercom

Intercom ended

Line in use

Low battery

Microphone ON

Muted

New voicemail

No answer. Try again

The answering system is automatically turned on when you change the settings under answering system setup menu.

There are no caller ID log entries.

Calling another handset (intercom).

There are no directory entries.

The directory is full.

You have just ended a call.

Another system handset is calling (intercom).

There is an incoming call.

The handset is on an intercom call.

You have just ended an intercom call.

A system handset or another telephone on the same line is in use, or the answering system is answering a call.

The handset battery needs to be recharged.

MUTE is turned off and the person on the other end can hear you.

You have turned off the handset microphone. The other party cannot hear you but you can hear the other party.

There are new voicemail messages from your telephone service provider.

You have attempted to make an intercom call, but the handset you are calling is in the directory, in the caller ID log or out of range, or the handset you are calling is accessing the answering system or on an outside call.

Appendix

Handset display screen messages

No battery

No line

No signal, call ended

Not available at this time

Number already saved

Out of range OR No pwr at base

** Paging **

Phone

Place in charger

Rec mem full

Rec mem low

Ringer muted

Ringer off

Saved

Speaker

Unable to call. Line in use

Unable to call. Try again.

Unable to save

XX Missed calls

XX New messages

No battery is installed. Follow the directions for battery installation on page 3 to install the battery before charging.

There is no telephone line connected.

Communication between the handset and telephone base is lost during a call.

One handset is already viewing the caller ID log or directory, and another handset attempts to review it.

You attempt to place a PTT call to another handset which is on an outside call or intercom call, or accessing the answering system.

The telephone number entered is already stored in the directory.

The handset cannot communicate with the telephone base. Check the telephone base power connection or move closer.

The system handset is being paged.

The handset is on a call.

The battery is very low. Place the handset in the telephone base or charger for recharging.

The answering system memory is full.

The answering system has less than three minutes of recording time left.

The ringer is muted temporarily during an incoming call or intercom call.

The ringer is turned off.

Your selection has been saved.

The handset speakerphone is in use.

You try to predial a number while the telephone line is in use.

You try to join a call when there are already four handsets on that call, or to make an outside call when another handset is transferring a call with the intercom feature.

You try to save a caller ID entry without a number into the directory.

There are XX calls that have not been reviewed in your caller ID log.

There are XX new messages in the answering system.

Appendix

Handset and telephone base indicators

Handset lights

CHARGE On when the handset is charging in the telephone base or charger.

On when the handset speakerphone is in use.

Telephone base lights

IN USE On when the telephone line is in use.

On when the answering system is answering a call.

On when you are registering a handset.

Flashes quickly when there is an incoming call.

Flashes when another telephone sharing the same line is in use.

Flashes when you are deregistering all handsets.

/ANS ON/OFF

On when the answering system is turned on.

Handset icons

The battery icon flashes when the battery is low and needs charging.

The battery icon animates when the battery is charging.

The battery icon becomes solid when the battery is fully charged.

The speakerphone is in use.

The handset ringer is off.

There are new voicemail received from your telephone service provider.

ANS ON The answering system is turned on.

There are new answering system messages.

NEW There are new caller ID log entries or new messages.

MUTE The microphone is muted.

1/13

The message number currently playing and total number of messages recorded.

Appendix

Headset indicators

Headset alert tones

One beep Headset key tone.

One beep every 30 seconds Muted headset microphone alert tone.

Two quick beeps Error alert tone.

The volume reaches its minimum or maximum setting.

Two rapid beeps every 20 seconds Low battery warning.

Three rapid beeps The headset is being powered on or off.

Three rapid beeps every 20 seconds Out of range while the headset is on a call.

A non-registered headset with a charged battery.

Ringer tone Incoming call alert tone.

Headset lights

Red On when the headset is charging in the telephone base.

Flashes once every 10 seconds to indicate the battery is low.

Flashes three times when the headset is being powered off.

Blue On when the headset is fully charged in the telephone base.

Flashes once every 10 seconds when the charged headset is in idle mode.

Flashes twice every three seconds when the headset is in use.

Flashes three times when the headset is being powered on.

Flashes quickly in blue while being paged.

Flashes four times every four seconds when there is an incoming call.

Red and blue Flashes quickly and alternately when the headset is trying to register

Off The headset battery is depleted.

to a telephone base.

Flashes slowly and alternately when the headset is not registered.

The headset has been powered off.

Appendix

Handset battery

It takes up to 10 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:

Operation Operating time

While in handset use (talking*) Up to seven hours

While in speakerphone mode (talking*) Up to five hours

While not in use (standby**) Up to seven days

*Operating times vary depending on your actual use and the age of the battery.

**Handset is not charging or in use.

The battery needs charging when:

A new battery is installed in the handset.

•

The handset beeps.

•

A battery is properly installed and the screen is blank.

•

Low battery or Place in charger displays on the handset screen.

•

CAUTION:

To reduce the risk of fire or injury, read and follow these instructions:

Use only the battery(ies) provided or equivalent. To order a replacement, visit our

• website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

Do not dispose of the battery(ies) in a fire. Check with local waste management codes

• for special disposal instructions.

Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may

• cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

Exercise care in handling batteries in order not to create a short circuit with

• conductive materials.

Charge the battery(ies) provided with or identified for use with this product only in

• accordance with the instructions and limitations specified in this manual.

Observe proper polarity orientation between the battery and metallic contacts.

•

To prevent fire or shock hazard, do not expose this product to water or any type of moisture.

•

Appendix

Headset battery

It takes up to three hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:

Operation Operating time

While in use (talking*) Up to nine hours

While not in use (standby**) Up to ninety hours

*Operating times vary depending on your actual use and the age of the battery. **Headset is not charging or in use.

The battery needs charging when:

The headset beeps twice every 20 seconds.

•

The light is off when in idle mode.

•

The light flashes every 10 seconds in red.

•

Conserve battery life:

The headset battery is not replaceable.

•

If the headset will not be used for a long period of time, press and hold on the

• headset for two seconds to power off the headset and conserve the headset battery life.

The light flashes three times in red when the headset is being powered off.

CAUTION:

To prevent fire or shock hazard, do not expose this product to water or any type of moisture.

Appendix

Expand your telephone system

The handset(s) and headset provided with your telephone system are already registered. Each handset is assigned a number that displays on the handset. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone system already has HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3. After registration, you may rename the handsets (see Rename handset on page 22). This telephone system accommodates up to 12 handsets. You can register a maximum of two cordless headsets (IS6100) to the telephone base. The telephone base recognizes and counts a headset the same as a handset.

Add and register a handset

You can add new handsets (LS6405, purchased separately) to your telephone system. Each handset must be registered with the telephone base before use. When first purchased, each handset displays Put HS on BASE to register. You may need to charge the handset before registering it to the telephone base. For more details on battery charging, see page 4.

To register a handset:

Make sure the handset is out of the telephone base

1. or handset charger and shows Put HS on BASE to register. Place the handset you wish to register in the telephone base.

The handset displays Registering...Please wait

2. and the red IN USE light on the telephone base turns on. It takes about 90 seconds to complete the registration process. The handset displays HANDSET X Registered (X represents the registered handset number). The IN USE light turns off and the handset beeps when registration completes.

If registration fails, the system will automatically try to register again. If registration fails after the third try, the handset displays Registration failed then Put HS on BASE to register. This may take up to five minutes to occur.

To reset the handset, remove it from the telephone base. When the handset displays Put HS on BASE to register, try the registration process again.

After registration, the date and time needs to be reset. For instructions, see Set date and time on page 19.

Appendix

Add and register a headset

The telephone system accommodates up to two cordless headsets. You can add a new headset (IS6100, purchased separately) to your telephone system. The headset must be registered with the telephone base before use. You may need to charge the headset before registering it to the telephone base. For more details on headset charging, see page 5.

To register a headset:

Place the non-registered headset in the

1. telephone base and allow it to charge for at least 15 minutes before beginning registration. Remove the headset from the telephone base. The light on the headset flashes slowly and alternately in red and blue.

On the telephone base, press and hold

/FIND HANDSET for about four seconds

until the red IN USE light turns on.

Immediately place the headset in the telephone base. It takes about 60

3. seconds to complete the registration. The red IN USE light on the telephone base turns off. The light on the headset turns red when it is registered but not fully charged, or turns blue if it is registered and fully charged.

If registration is successful, you hear a dial tone when you press on the headset. If registration fails, you hear “Not registered” through the headset earpiece when you press on the headset. The light on the headset flashes slowly and alternately in red and blue. To reset the headset, remove it from the telephone base and then place it back into its charger. Try the registration process again.

The light

The headset must be deregistered before registering it to another telephone system.

Appendix

Deregister handsets/headsets

If you want to replace a handset or headset, or reassign the designated handset number of a registered handset, you must deregister all handsets and headsets that are registered to the telephone base. Then register each handset and headset individually.

To make deregistration easier, read all of the instructions on this page before you begin.

Make sure that all handsets are out of the telephone base and handset chargers before you begin deregistration.

To deregister all handsets and headsets:

Press and hold /FIND HANDSET on the telephone base for about 10 seconds

1. until the IN USE light on the telephone base turns on and starts ashing.

Press and release /FIND HANDSET again. You must press /FIND HANDSET

2. while the IN USE light is still flashing. The IN USE light flashes for approximately seven seconds.

The deregistration process takes about 10 seconds to complete. All handsets

3. show Put HS on BASE to register and all headset lights flash slowly and alternately in red and blue.

If the deregistration process is successful, you hear “Not registered” through the headset earpiece when you press on the headset. If deregistration fails, you may need to reset the telephone and try again.

To reset:

Pick up the registered handset. Press /FLASH and then press OFF/CANCEL.

1. Place the handset in the telephone base.

Pick up the registered headset and press the RESET inset button with a paper

2. clip or similar object.

-OR-

Unplug the power from the telephone base, then plug it back in.

You cannot deregister all handsets and headsets if any other system handset or headset is in use.

Appendix

Troubleshooting

If you have difficulty with your telephone or headset, please try the suggestions below. For customer service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

My telephone does not work at all.

Make sure the battery is installed and charged correctly (pages 3-4). For optimum daily

• performance, return the handset to the telephone base or charger after use.

Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.

•

Make sure the telephone line cord is plugged firmly into the telephone base and the

• telephone wall jack.

Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,

• then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.

Charge the battery in the handset for up to 10 hours.

•

If the battery is completely depleted, charge the handset for at least 30 minutes before

• using it (page 4).

Remove and then install the battery again. If that still does not work, it may be

• necessary to purchase a new battery.

Other electronic products such as HAM radios and other DECT phones can cause

• interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Disconnect the telephone base from the telephone wall jack and plug in a working

• telephone. If the other telephone does not work, the problem is probably in the wiring or telephone service. Contact your telephone service provider.

There is no dial tone.

Try all the above suggestions.

•

Move the handset closer to the telephone base. It may be out of range.

•

The telephone line cord may be defective. Install a new telephone line cord.

•

Disconnect the telephone base from the telephone wall jack and connect a different

• telephone. If there is no dial tone on this telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider.

I cannot dial out from my cordless handset.

Try all the above suggestions.

•

Make sure there is a dial tone before dialing. It is normal if the handset takes a second

• or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.

If other telephones in your home are having the same problem, the problem is in the

• wiring or telephone service. Contact your telephone service provider.

Eliminate any background noise. Mute the cordless handset before dialing, or dial from

• another room in your home with less background noise.

Appendix

Troubleshooting

Low battery shows on screen.

•

Place the handset in the telephone base or charger for recharging.

Remove and then install the battery again and use it until fully depleted. Then recharge

• the handset in the telephone base or charger for up to 10 hours.

If the above measures do not correct the problem, replace the battery.

•

The battery does not charge in the handset or the handset battery does not accept charge.

Make sure the handset is placed in the telephone base or charger correctly. The

• CHARGE light on the handset should be on.

Remove and then install the battery again, then charge for up to 10 hours.

•

If the handset is in the telephone base or charger but the CHARGE light on the handset

• is not on, refer to The CHARGE light is off section below.

If the battery is completely depleted, charge the handset for at least 30 minutes before

• using it (page 4).

Purchase a new battery. Refer to Battery installation (page 3) and Battery charging (page 4).

•

The CHARGE light is off.

Clean the charging contacts on the handset and telephone base each month with a

• pencil eraser or a dry non-abrasive fabric.

Make sure the power adapter and telephone line cord are plugged in correctly and securely.

•

Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to

• one minute for the handset and telephone base to reset.

The telephone does not ring when there is an incoming call.

Make sure the handset ringer volume is not set to the lowest level (page 18) and the

• telephone base ringer volume is not set to zero (page 18).

Make sure the telephone line cord and power adapter are plugged in properly (page 2).

•

The handset may be too far from the telephone base. Move it closer to the telephone base.

•

There may be too many extension phones on the telephone line to allow all of them to

• ring simultaneously. Unplug some of them.

If other telephones in your home are having the same problem, the problem is in the

• wiring or telephone service. Contact your telephone service provider.

Other electronic products such as HAM radios and other DECT phones can cause

• interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Test a working telephone at the telephone wall jack. If another telephone has the same

• problem, the problem is in the telephone wall jack. Contact your telephone service provider.

The telephone line cord may be defective. Install a new telephone line cord.

•

Remove and then install the battery again and place the handset in the telephone base

• or charger.

Wait for the handset to synchronize with the telephone base. Allow up to one minute for

• this to take place.

Appendix

Troubleshooting

My handset beeps and is not performing normally.

Make sure the power cord is securely plugged into the telephone base. Plug the

• telephone base into a different working electrical outlet not controlled by a wall switch.

Move the handset closer to the telephone base. It may be out of range.

•

Reset the telephone base by unplugging the electrical power to the base. Wait for 15

• seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.

Other electronic products such as HAM radios and other DECT phones can cause

• interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

I hear noise on the cordless handset and the keys do not work.

Make sure the telephone line cord is plugged in securely.

•

There is interference during a telephone conversation. My calls fade out when I am using the cordless handset/headset.

The handset or headset may be out of range. Move it closer to the telephone base.

•

If you subscribe to high-speed Internet service (digital subscriber line - DSL) through

• your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

Appliances or other cordless telephones plugged into the same circuit as the telephone

• base can cause interference. Try moving the appliance or telephone base to another outlet.

Other electronic products such as HAM radios and other DECT phones can cause

• interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

If your telephone is plugged in with a modem or a surge protector, plug the telephone

• (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.

The location of your telephone base can impact the performance of your cordless

• phone or headset. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.

Disconnect the telephone base from the telephone wall jack and plug in a corded

• telephone. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).

If other telephones in your home are having the same problem, the problem is in the

• wiring or telephone service. Contact your telephone service provider.

Appendix

Troubleshooting

I hear other calls when using the cordless handset/headset.

Disconnect the telephone base from the telephone wall jack. Plug in a different

• telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Call your telephone service provider.

The other party cannot hear my voice during a call.

Make sure the mute feature is not turned on during a call (page 26).

•

Registration failed appears on the handset.

Only one handset can be registered at a time. If you have multiple handsets to register,

• please follow the instructions on page 70 for the first handset. Once a handset has been successfully registered, repeat the steps for each handset that needs to be registered.

If you have already registered the maximum numbers of handsets and/or headsets,

• you need to follow the deregistration instructions before registering a handset. Refer to Expand your telephone system on page 70 and Deregister handsets/headsets on page 72.

Follow the steps in Common cure for electronic equipment (page 82), then try again

• to register a handset.

My headset does not work at all.

Make sure the telephone line cord is plugged firmly into the telephone base and the

• telephone wall jack.

Charge the headset in the telephone base for up to three hours.

•

Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,

• then plug it back in. Allow up to one minute for the cordless headset and telephone base to synchronize.

Other electronic products such as HAM radios and other DECT phones can cause

• interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

If the headset battery is completely depleted, it may take up to 15 minutes to charge the

• headset before the headset has enough charge to use for a short time.

The headset battery may be defective. Contact our customer service for assistance.

•

I cannot dial out from my cordless headset.

You must use a telephone on the same line to dial out. Once you have dialed the

• number, you can press on the headset to take the call. After the headset is activated, you can hang up the handset from which you dialed from.

If other telephones in your home are having the same problem, the problem is in your

• wiring or telephone service. Contact your telephone service provider (charges may apply).

Appendix

Troubleshooting

The blue or red light keeps flashing on the headset key.

Different flashing patterns of the red and/or blue lights indicate different conditions of

• headset. See Headset indicators on page 67.

The headset does not charge in the telephone base.

Make sure the telephone base power adapter is securely plugged into an electrical

• outlet (page 2). For optimum daily performance, return the headset to the telephone base after use.

Make sure the cordless headset is placed in the telephone base correctly. The headset

•

light should be on.

Unplug the power adapter and then plug it back, then charge for up to three hours.

•

If the cordless headset is in the telephone base and the headset light is not on, refer to

• The light on the headset is off while charging below.

If the battery is completely depleted, it may take up to 15 minutes to charge the headset

• before it has enough charge to be used for a short time. For optimum daily performance, return the cordless headset to the telephone base when not in use.

The headset battery may be defective. Contact our customer service for assistance.

•

The light on the headset is off while charging.

Make sure the power adapter is correctly and securely plugged in the electrical outlet.

•

Make sure the headset is sitting properly in the telephone base to charge.

•

Clean the charging contacts on the headset and telephone base each month with a

• pencil eraser or a dry non-abrasive fabric.

Unplug the power adapter. Wait for 15 seconds before plugging it back in.

•

My cordless headset is not performing normally.

Make sure the power cord is correctly and securely plugged into the telephone base. Plug

• the telephone base into a different working electrical outlet not controlled by a wall switch.

Move the cordless headset closer to the telephone base. It may be out of range.

•

Other electronic products such as HAM radios and other DECT phones can cause

• interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

If your have tried the above suggestions and the headset is still not performing normally,

• press the RESET inset button with a paper clip or similar object once to restart the headset.

Appendix

Troubleshooting

I cannot hear any ring tone from the cordless headset when there is an incoming call.

•

The headset does not have an external ringer. The ring tone can only be heard through the headset earpiece.

•

Make sure the headset ringer volume is not set to the lowest level (page 18).

If you have pressed MUTE/FLASH on the cordless headset when it is ringing, it mutes the

• ring tone of the headset. The ring tone resumes on the next call.

•

The headset may be too far from the telephone base. Move it closer to the telephone base.

You may have too many extension phones on the telephone line to allow all of them to

• ring simultaneously. Unplug some of them.

•

The layout of your home or office may be limiting the operating range. Try moving the telephone base to another location, preferably on a higher location.

If other telephones in your home are having the same problem, the problem is in the

• wiring or telephone service. Contact your telephone service provider.

•

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•

Test a working telephone at the telephone wall jack. If another telephone has the same problem, there may be problem with the telephone wall jack. Contact your telephone service provider.

•

The telephone line cord may be defective. Install a new telephone line cord.

I cannot register a cordless headset.

•

Only one headset can be registered at a time. If you have multiple handsets and headsets to register, please follow the instructions on pages 70 and 71.

If you have already registered the maximum numbers of handsets and/or headsets,

• you need to follow the deregistration instructions before registering a headset. Refer to Expand your telephone system on page 70 and Deregister handsets/headsets on page 72.

•

Follow the steps in Common cure for electronic equipment (page 82), then try again to register a headset.

Appendix

Troubleshooting

My caller ID features are not working properly.

Caller ID is a subscription service. You must subscribe to this service from your

• telephone service provider for this feature to work on your telephone.

The caller may not be calling from an area which supports caller ID.

•

Both your and your caller’s telephone service providers must use equipment compatible

• with the caller ID service.

The caller ID information shows after the first or second ring.

•

If you subscribe to high-speed Internet service (digital subscriber line - DSL) through

The telephone does not receive caller ID or the telephone does not show caller ID during call waiting.

Make sure you subscribe to caller ID with call waiting features provided by your

• telephone service provider.

The caller may not be calling from an area which supports caller ID.

•

Both your and your caller’s telephone service providers must use equipment compatible

• with caller ID service.

If you subscribe to high-speed Internet service (digital subscriber line - DSL) through

Caller ID entries do not match the numbers I need to dial.

Caller ID service delivers 10 digits (the area code plus the seven-digit number). If

• you need to dial something other 10 digits, see View dialing options on page 49 for instructions on changing the number.

If you dial seven digits for local calls, you may want to use the home area code feature

• (page 23).

Appendix

Troubleshooting

Out of range OR No pwr at base shows in the handset screen.

The handset may be out of range. Move it closer to the telephone base.

•

Make sure the power cord is securely plugged into the telephone base. Use a working

• electrical outlet not controlled by a wall switch.

Reset your telephone by unplugging the power adapter from the telephone base.

• Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and install the battery again. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.

Other electronic products such as HAM radios and other DECT phones can cause

• interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

New voicemail and show on the display and I don’t know why.

Your telephone has voicemail indication that is separate from the built-in answering

• system. If New voicemail and appear on the display, then your telephone has

received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail.

I cannot retrieve voicemail messages.

Your telephone has both a built-in answering system and voicemail indication. They

• are independent features and each alerts you to new messages differently (page 57). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail.

The answering system does not answer after the correct number of rings.

Make sure the answering system is on. When the answering system is on, the

•

/ANS ON/OFF light on the telephone base should be lit and ANS ON should show on

the handset.

If toll saver is selected, the number of rings changes to two when there are new

• messages waiting (page 55).

If the memory is full or if the answering system is off, the answering system answers

• after 10 rings.

In some cases, the answering system is affected by the ringing system used by your

• telephone service provider.

If you subscribe to voicemail service, change the number of rings so that your

• answering system answers before your voicemail answers (see page 55). To determine how many rings activate your voicemail, contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting the

• fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

Appendix

Troubleshooting

The outgoing announcement is not clear.

When recording the announcement, make sure you speak in a normal tone of voice

• towards the microphone of the handset.

Make sure there is no background noise when recording.

•

The answering system does not record messages.

Make sure the answering system is on (see page 54).

•

When the answering machine memory is full, it does not record new messages until

• some old messages are deleted.

If you subscribe to voicemail service, change the number of rings so that your

• answering system answers before your voicemail answers (see page 55). To determine how many rings activate your voicemail, contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting the

• fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

The messages on the answering system are very difficult to hear.

Press /VOL on the telephone base or /VOLUME on the handset to increase the

• speaker volume.

The messages on the answering system are incomplete.

The recording time of each message depends on the message recording time you set

• (page 56).

If a caller leaves a very long message, part of it may be lost when the answering system

• disconnects the call after the preset message recording time.

If the memory on the answering system becomes full during a message, the answering

• system stops recording and disconnects the call.

If the caller’s voice is very soft, the answering system may stop recording and

• disconnect the call.

Appendix

Troubleshooting

The answering system does not respond to remote commands.

Make sure your remote access code is correct (page 55).

•

Make sure you are calling from a touch-tone telephone. When dialing a number, there

• should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.

The answering system may not detect the remote access code when your

• announcement is playing. Wait until the announcement is over before entering the code.

There may be interference on the telephone line you are using. Use the dialing keys

• firmly when dialing.

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

Make sure your computer is powered on.

•

Make sure your Internet connection is working properly.

•

Make sure that the software is installed and running for your nontraditional

• telephone service.

Make sure to plug your USB telephone adapter into a dedicated USB port on your

• computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.

In a few rare instances, the USB port on your computer may not have enough power.

• In these instances, try using a USB hub with its own external power supply.

If you are using a firewall, it may prevent access to your nontraditional telephone

• service. Contact your service provider for more information.

Common cure for electronic equipment.

If the telephone is not responding normally, put the cordless handset in the telephone

• base. If it does not fix the problem, try the following (in the order listed):

Disconnect the power to the telephone base.

Disconnect the battery on the cordless handset.

Wait a few minutes before connecting power to the telephone base.

Remove and then install the battery again and place the cordless handset in the

telephone base or charger.

Wait for the cordless handset to synchronize with the telephone base. Allow up to

one minute for this to take place.

Appendix

Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

Read and understand all instructions.

1. Follow all warnings and instructions marked on the product.

2. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a

3. damp cloth for cleaning.

Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or

4. swimming pool, or in a wet basement or shower.

Do not place this product on an unstable table, shelf, stand or other unstable surfaces.

5. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation.

6. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.

This product should be operated only from the type of power source indicated on the marking label.

7. If you are not sure of the type of power supply in your home or office, consult your dealer or local power company.

Do not allow anything to rest on the power cord. Do not install this product where the cord may be

8. walked on.

Never push objects of any kind into this product through the slots in the telephone base or handset

9. because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.

To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized

10. service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

Do not overload wall outlets and extension cords.

11. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the

12. following conditions:

When the power supply cord or plug is damaged or frayed.

•

If liquid has been spilled onto the product.

•

If the product has been exposed to rain or water.

•

If the product does not operate normally by following the operating instructions. Adjust only those

•

controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.

If the product has been dropped and the telephone base and/or handset has been damaged.

•

If the product exhibits a distinct change in performance.

• Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of

13. electric shock from lightning.

Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances,

14. a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.

Only put the handset of your telephone next to your ear when it is in normal talk mode.

15. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs

16. are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

SAVE THESE INSTRUCTIONS

Appendix

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

Should keep wireless telephones at least six inches from the pacemaker.

•

Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,

• when it is turned ON.

Should use the wireless telephone at the ear opposite the pacemaker.

•

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.

When the handset is out of range, the handset displays Out of range OR No pwr at base.

If there is a call while the handset or headset is out of range, it may not ring, or if it does ring, the call may not connect well when you press /FLASH on the handset or on the headset. Move closer to the telephone base, then press /FLASH on the handset or on the headset to answer the call.

If the handset or headset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base.

Maintenance

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords.

Appendix

About cordless telephones

Privacy: The same features that make a cordless telephone convenient create some limitations.

•

Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.

Electrical power: The telephone base of this cordless telephone must be connected to a working

•

electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.

Potential TV interference: Some cordless telephones operate at frequencies that may cause

•

interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference.

Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit

•

with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.

Nickel-metal hydride and lithium-ion rechargeable batteries: Dispose of these batteries in a safe

•

manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

The RBRC® seal

The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.

The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.

VTech’s participation in RBRC at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

The RBRC® seal on the lithium-ion battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.

The RBRC® program provides a convenient alternative to placing used lithium-ion batteries into the trash or municipal waste, which may be illegal in your area.

VTech’s participation in RBRC at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for information on Li-ion battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

makes it easy for you to drop off the spent battery

Appendix

FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

•

Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset and headset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.

This Class B digital apparatus complies with Canadian ICES-003.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, contact your telephone service provider.

Appendix

FCC, ACTA and IC regulations

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.

If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and briefly explain the reason for the call before hanging up.

Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.

The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

This product meets the applicable Industry Canada technical specifications.

Appendix

Limited warranty

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.

What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or

Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or

Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or

Product to the extent that the problem is caused by use with non-VTech accessories; or

4. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers

5. have been removed, altered or rendered illegible; or

Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or

Product returned without a valid proof of purchase (see item 2 below); or Charges for installation or set up, adjustment of customer controls, and installation or repair of

8. systems outside the unit.

Appendix

Limited warranty

How do you get warranty service?

To obtain warranty service, please visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com, or call 1 (800) 26-77377.

NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

Return the entire original package and contents including the Product to the VTech service location

1. along with a description of the malfunction or difficulty; and

Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model)

2. and the date of purchase or receipt; and

Provide your name, complete and correct mailing address, and telephone number.

Other limitations

This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

Appendix

Technical specifications

Frequency Control Crystal controlled PLL synthesizer

Transmit frequency Handset: 1921.536-1928.448 MHz

Channels 5

Nominal effective range

Power requirements Handset: 2.4V Ni-MH battery

Memory Handset directory: 50 memory locations; up to 30 digits and 15 characters

Telephone base: 1921.536-1928.448 MHz Headset: 1921.536-1928.448 MHz

Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.

Telephone base output #1: 6V DC @ 450mA Telephone base output #2: 6V DC @ 300mA Charger: 6V AC @ 300mA

Handset caller ID log: 50 memory locations; up to 24 digits and 15 characters

Index

About cordless telephones 85 Add a directory entry 42 Add a handset 70 Alphabetical search 43 Announced transfer 34 Announcement 52 Answer a call 25

Answer an incoming call during an

intercom call 33

Answer an incoming call during a

PTT call 40

Answer a PTT call 39 Answering system 52 Answer on/off 54

Assign a directory entry to a speed dial

location 45

Battery 68, 69 Battery charging 4 Battery installation 3 Blind transfer 35

Caller ID 47 Caller ID log 48 Call intercept 58 Call screening 54, 58 Call waiting 28 Chain dialing 30 CID time synchronization 23 Clear voicemail indicator 21 Clock 19

Date and time 19 Delete a directory entry 44 Delete a speed dial entry 46 Delete messages 59, 60, 61 Delete the announcement 53 Delete the caller ID log entries 51

Deregistration 72 Dial a caller ID log entry 50 Dial a directory entry 43 Dial a speed dial entry 45 Dialing options 49 Dial mode 24 Directory 41

Earbud installation 6 Ear hook installation 7–9 Edit a directory entry 44 End a call 25 Equalizer 28 Expand your telephone system 70

FCC, ACTA and IC regulations 86–87 Find handset/headset 27 Flash 28

Handset display screen messages 64–65 Handset icons 66 Handset layout 12–14 Handset lights 66 Handset listening volume 25 Head band installation 10–11 Headset charging 5 Headset layout 16 Headset listening volume 25 Headset ringer volume 18 Home area code 23

Icons 66 Important safety instructions 83–84 Installation (battery) 3 Installation (telephone base) 2

Intercom 32

Index

Join a call 31

Key tone 22

LCD language 20 Lights 66, 67 Limited warranty 88–89

Maintenance 84 Make a call 25

Make an outgoing call during a

PTT call 40

Memo 62 Memory match 48 Message alert tone 56 Message capacity 58 Message playback 59 Message recording time 56 Message window displays 62 Missed call indicator 49 Multiple handset use 31 Mute 26

New message indication 58 Number of rings 55

Operating range 84

Parts checklist 1 Play the announcement 53

Precautions for users of implanted

cardiac pacemakers 84

Predial a call 25 PTT on or off 36

PTT to a single handset 37 PTT to multiple handsets 38 Push-to-talk (PTT) 36

Reassign a speed dial number 46 Record an announcement 52 Recording time 56 Redial 28–29 Registration 70 Remote access 63 Remote access code 55 Rename a handset 22 Review the caller ID log 49 Ringer tone 19 Ringer volume 18

Safety instructions 83–84 Save a caller ID log entry to

the directory 50 Search the directory 43 Speakerphone 25

Technical specications 90 Telephone base layout 15 Telephone base lights 66 Temporary ringer silencing 26 Temporary tone dialing 27 Time 19

Voice announce caller ID 20 Voicemail 21, 57 Volume 18, 25, 59, 60

Warranty 88–89 Website 24

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008.

Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5.

Printed in China.

91-004211-020-100

VTech 6475, LS6476-4, LS6475-2, LS6475-3 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Getting started

Parts checklist

Telephone installation

Handset battery installation

Handset battery charging

Headset charging

Earbud installation

Ear hook installation

Head band installation

Getting started

Handset layout

Telephone base layout

Headset layout

Telephone settings

Using the menu

Ringer volume (telephone base)

Ringer volume (handset)

Ringer volume (headset)

Ringer tone

Set date and time

LCD language

Voice announce caller ID

Clear voicemail indicators

KEY TONE

Rename handset

CID time synchronization

Home area code

Dial mode

Website

Telephone operation

Make a call

Predial a call

Answer a call

End a call

Speakerphone

Listening volume

Mute

Muted for a few seconds and MUTE displays until the mute function is turned off.

Temporary ringer silencing

Press MUTE/FLASH on the headset.

Temporary tone dialing

Find handset/headset

Call waiting

Equalizer

Redial

Review and dial a redial entry

Delete a redial entry

Copy a number from the redial list to the directory

Chain dialing

Multiple handset use

Join a call in progress

Intercom

Answer an incoming call during an intercom call

Announced transfer

Blind transfer

Push-to-talk (PTT)

Turn PTT on or off

PTT to a single handset

Answer a PTT call

Change a one-to-one PTT call to intercom call

End a PTT call

Answer an incoming call during a PTT call

Make an outgoing call during a PTT call

Directory

About the directory

Add a directory entry

Search the directory

Alphabetical search

Dial a directory entry

Edit a directory entry

Delete a directory entry

Assign a directory entry to a speed dial location

Dial a speed dial entry

Reassign a speed dial number

Delete a speed dial entry

Caller ID