VTech 6110 User Manual
User’s manual
w w w . v t e c h p h o n e s . c o m
Model: IS6110
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com. In Canada, go to www.vtechcanada.com.
Congratulations
on purchasing your new VTech product.
Before using this telephone, please read the
Important safety instructions
on page 102 of this manual.
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I
Table of contents
Before you begin . . . . . . . . . . . . . . . . . . . . 1
Minimum requirements . . . . . . . . . . . . . . . . 1
Parts checklist . . . . . . . . . . . . . . . . . . . . . 2
Installation . . . . . . . . . . . . . . . . . . . . . . . . 3
Telephone base installation . . . . . . . . . . . . . . 3
Handset charger installation . . . . . . . . . . . . . . 4
Install handset battery . . . . . . . . . . . . . . . . . 5
Charge handset battery . . . . . . . . . . . . . . . . 6
Install the MSN Messenger/AOL Instant
Messenger software . . . . . . . . . . . . . . . . . 8
Install the IS6110 phone software . . . . . . . . . . 11
Setting up the IS6110 phone software . . . . . . . . 19
Check and download the IS6110 phone software . . 20
IS6110 software settings. . . . . . . . . . . . . . . 21
To setup/change the messenger account . . . . 22
To change the name of the prole tab . . . . . . 22
Settings for running the IS6110 software . . . . 22
The About tab . . . . . . . . . . . . . . . . . . . . 23
Log onto the IS6110 phone software . . . . . . . . 24
To login on the computer. . . . . . . . . . . . . 24
To login using the handset . . . . . . . . . . . . 27
Running the IS6110 phone software. . . . . . . . . 28
Belt clip & headset (optional) . . . . . . . . . . . . 30
Headset . . . . . . . . . . . . . . . . . . . . . 30
Belt clip. . . . . . . . . . . . . . . . . . . . . . 30
Getting to know the IS6110. . . . . . . . . . . . . . 31
Telephone base layout. . . . . . . . . . . . . . . . 31
Status lights on the telephone base . . . . . . . . . 32
Handset layout . . . . . . . . . . . . . . . . . . . . 33
Handset status icons. . . . . . . . . . . . . . . . . 34
Using the handset . . . . . . . . . . . . . . . . . . 35
Softkeys . . . . . . . . . . . . . . . . . . . . . 35
Basic navigation . . . . . . . . . . . . . . . . . 35
Entering characters for dialing . . . . . . . . . . 35
Entering characters in a text eld . . . . . . . . 35
Text entry tips . . . . . . . . . . . . . . . . . . 36
Chart of characters . . . . . . . . . . . . . . . . . 37
Symbol table . . . . . . . . . . . . . . . . . . . . . 39
Translated table . . . . . . . . . . . . . . . . . . . 39
Telephone settings . . . . . . . . . . . . . . . . . . 40
Ringer . . . . . . . . . . . . . . . . . . . . . . . . 40
Ringer volume . . . . . . . . . . . . . . . . . . . . 40
Ringer melody . . . . . . . . . . . . . . . . . . . . 41
Play or delete sound clips . . . . . . . . . . . . . . 42
Record sound clips . . . . . . . . . . . . . . . . . 43
To record a sound clip using the handset
microphone . . . . . . . . . . . . . . . . . . . 44
To record a sound clip using the audio cable . . 44
Display . . . . . . . . . . . . . . . . . . . . . . . . 46
Wallpaper . . . . . . . . . . . . . . . . . . . . . . 46
Color scheme . . . . . . . . . . . . . . . . . . . . 47
LCD Brightness . . . . . . . . . . . . . . . . . . . 48
Settings . . . . . . . . . . . . . . . . . . . . . . . 49
Clock setting . . . . . . . . . . . . . . . . . . . . . 49
To synchronize the telephone clock
with the computer or caller ID . . . . . . . . . 49
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II
Table of contents
To set the clock manually . . . . . . . . . . . . 50
Key tone . . . . . . . . . . . . . . . . . . . . . . . 51
IM alert tone . . . . . . . . . . . . . . . . . . . . . 52
Keypad backlight. . . . . . . . . . . . . . . . . . . 53
Clear voice mail . . . . . . . . . . . . . . . . . . . 54
Default settings . . . . . . . . . . . . . . . . . . . 55
Default settings table . . . . . . . . . . . . . . . . 56
Messenger . . . . . . . . . . . . . . . . . . . . . . . 57
Buddy status window . . . . . . . . . . . . . . . . 57
Active chat window. . . . . . . . . . . . . . . . 57
Online . . . . . . . . . . . . . . . . . . . . . . 58
Ofine . . . . . . . . . . . . . . . . . . . . . . 59
Status . . . . . . . . . . . . . . . . . . . . . . 59
Review instant messages . . . . . . . . . . . . . . 60
Send instant messages . . . . . . . . . . . . . . . 61
Incoming Home call while using IM in messenger . 62
Accept an incoming VoIP call . . . . . . . . . . . . 63
VoIP calling. . . . . . . . . . . . . . . . . . . . . . 64
VoIP/IM call from buddy outside the current
buddy chat window. . . . . . . . . . . . . . . . . 66
Incoming Home call while on a VoIP call . . . . . . 67
Incoming VoIP call while on a Home call . . . . . . 68
Simultaneous incoming Home call and VoIP call
while on a Home call . . . . . . . . . . . . . . . . 69
VoIP call comes rst . . . . . . . . . . . . . . . 69
Home call comes rst . . . . . . . . . . . . . . 69
Multiple incoming VoIP calls while on a Home call . 70
View buddy history . . . . . . . . . . . . . . . . . . 70
Delete buddy history . . . . . . . . . . . . . . . . . 71
View buddy information . . . . . . . . . . . . . . . 71
Logout MSN/WLM/AIM . . . . . . . . . . . . . . . 71
Telephone operation . . . . . . . . . . . . . . . . . 72
Making calls on the Home line. . . . . . . . . . . . 72
Dialing alphanumeric phone numbers. . . . . . . . 73
Receiving calls on the Home line . . . . . . . . . . 74
Ending calls on the Home line . . . . . . . . . . . . 74
Speakerphone operation. . . . . . . . . . . . . . . 74
Mute . . . . . . . . . . . . . . . . . . . . . . . . . 74
Volume . . . . . . . . . . . . . . . . . . . . . . . . 75
Find handset . . . . . . . . . . . . . . . . . . . . . 75
Redial . . . . . . . . . . . . . . . . . . . . . . . . 76
Directory . . . . . . . . . . . . . . . . . . . . . . . 77
Add a new entry in the directory . . . . . . . . . . . 77
Search and review a directory entry . . . . . . . . . 78
Edit a directory entry. . . . . . . . . . . . . . . . . 79
Delete a directory entry . . . . . . . . . . . . . . . 79
Delete all directory entries . . . . . . . . . . . . . . 79
Caller ID operation . . . . . . . . . . . . . . . . . . 80
Caller ID with call waiting . . . . . . . . . . . . . . 80
Call log . . . . . . . . . . . . . . . . . . . . . . . . 81
Save call log entry to the directory . . . . . . . . . 82
Make call log entries ready to dial or store . . . . . 82
Delete call log entry . . . . . . . . . . . . . . . . . 83
Delete all call log entries . . . . . . . . . . . . . . . 83
Handset screen display messages . . . . . . . . . 84
Troubleshooting. . . . . . . . . . . . . . . . . . . . 86
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III
Operating range. . . . . . . . . . . . . . . . . . . . 99
Maintenance . . . . . . . . . . . . . . . . . . . . . . 99
About cordless telephones . . . . . . . . . . . . .100
Warranty . . . . . . . . . . . . . . . . . . . . . . . .100
Important safety instructions . . . . . . . . . . . .102
FCC, ACTA and IC regulations . . . . . . . . . . . .103
The RBRC® Seal . . . . . . . . . . . . . . . . . . .104
Technical specications . . . . . . . . . . . . . . .105
Table of contents
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1
Before you begin
Minimum requirements
Conrm your computer system meets the following minimum requirements:
MSN Messenger/Windows Live Messenger (English version) or AOL Instant Messenger.
Windows 2000, XP (32-bit edition) or Vista (32-bit edition); English version only.
200 MB of free disk space.
256 MB of RAM.
USB 1.1 or 2.0.
Broadband Internet access (cable/DSL).
IMPORTANT:
In order to access instant messaging with the IS6110, you must either have an account with MSN
Messenger/Windows Live Messenger or AOL Instant Messenger. If you don’t already have a MSN
Messenger/Windows Live Messenger or AOL Instant Messenger account, you may sign up for a
free MSN Messenger/Windows Live Messenger account at
http://www.hotmail.com
or for a free AOL
Instant Messenger account at http://www.aim.com.
You must install either the MSN Messenger/Windows Live Messenger or AOL Instant Messenger
software before installing the IS6110 phone software.
•
•
•
•
•
•
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2
Before you begin
Before you begin
• To purchase a new• To purchase a newTo purchase a new
battery, visit our
website at www.
vtechphones.
com or call VTech
Communications,
Inc. at 1 (800)
595-9511 in the
United States.
In Canada, go to
www.vtechcanada.
com. or dial 1
(800) 267-7377.
Parts checklist
Your telephone package contains the following items. Save your sales receipt and original packaging
in case your phone requires warranty service.
3. Telephone base
1. Quick start guide
10. Handset
4. USB cable
11. Handset charger with
power adapter attached
6. Telephone line cord
9. Battery
5. Telephone base
power adapter
7. Belt clip
2. CD-ROM (VTech IS6110 software
for MSN Messenger/Windows Live
Messenger/AOL Instant Messenger
software)
8. Audio cable
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3
• The power
adapter is
intended to be
correctly oriented
in a vertical
or oor mount
position.
• Use only the
power adapter
provided in this
package; using
any other power
adapter could
damage the
telephone.
Install the plug
end of the DSL
lter into the
wall jack. Then,
connect the
telephone line
cord between
the lter and the
telephone base.
•
Telephone base installation
To install the telephone base:
Step 1: Install telephone line
Plug one end of the telephone line cord into the telephone line jack
on the back of the telephone base. Then plug the other end of the
cord into a telephone outlet. If you have DSL, you must install a
DSL lter between the IS6110 telephone base and the wall jack.
Contact your DSL provider for more information on DSL lters.
Step 2: Install USB cable
Using the USB cable provided, connect one end into the port
labelled located on the back of the telephone base. Connect
the other end into an available USB port on your computer.
Step 3: Turn power on
Plug the telephone base power adapter into the power port
located on the back of the IS6110 telephone base and the other
end into an electrical outlet not controlled by a wall switch. This
turns the telephone base on. Do NOT interrupt the installation
process by unplugging the power adapter or by using the handset
until the POWER indicator light on the front of telephone base
is lit steadily.
Step 4: Check diagnostic lights
The POWER light should be lit to indicate the power is on.
Installation
Computer
Wall jack
Electrical
outlet
Telephone
base
USB cable
Telephone
line cord
Telephone base
power adapter
Telephone base
(front view)
DSL lter
(not included)
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Installation
Installation
Use only the AC
power adapter
supplied with this
telephone.
This power
adapter is
intended to be
correctly oriented
in a vertical
or oor mount
position.
•
•
Handset charger installation
The charger comes with the power adapter already plugged in. Route the cord through the slots and
plug the other end into the electrical outlet as shown below. Make sure the electrical outlet is not
controlled by a wall switch.
Handset charger
power adapter
Electrical outlet
(not controlled
by a wall switch)
Bottom view of
handset charger
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5
Install handset battery
Step 1: Press the tab and slide the battery compartment cover downward.
Step 2: Align the two holes of the battery plug with the socket pins in the handset battery
compartment, matching the red and black wires of the color-coded label. Place the
battery in the compartment with the wires in the bottom left corner.
Step 3: Position the battery compartment cover and slide it up until it clicks into place.
• To purchase
replacement
batteries,
visit us on the
web at www.
vtechphones.
com or call VTech
Communications,
Inc. at 1 (800)
595-9511.
In Canada,
go to www.
vtechcanada.com
or dial 1 (800)
267-7377.
Installation
Red
wire
Black
wire
Red
wire
Black
wire
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6
Installation
Charge handset battery
After battery installation, there may be enough power for short calls. For optimal performance, we
recommend that you place the handset in the handset charger and allow the battery to charge for 16
hours before use. The CHARGE light on the handset charger will be lit to indicate that the handset
is charging. You can keep the battery charged by returning the handset to the handset charger after
each use. When the battery power is completely depleted, a full recharge takes about 16 hours. If the
handset will not be used for a long period, remove the battery to prevent possible leakage.
After the battery is fully charged, you can expect the following performance:
Operation Operating time
While in use (handset/headset) 7 hours
While in use (speakerphone) 2 hours
While in use (IM mode) 3 hours
While not in use (standby*) 96 hours
*Handset is off the charger but not in use.
The battery needs charging when:
• A new battery is installed in the handset.
• The battery indicator on the handset display is ashing and empty.
Installation
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7
Charge handset battery
CAUTION:
To reduce the risk of re or injury, read and follow these instructions:
1. Use only the battery provided or its equivalent.
2. Do not dispose of the battery in a re. Check local waste management codes for special disposal
instructions.
3. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or
injury to the eyes or skin. The electrolyte may be toxic if swallowed.
4. Exercise care in handling battery in order not to create a short circuit with conductive materials such
as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns.
5. Charge the battery provided with or identied for use with this product only in accordance with the
instructions and limitations specied in this manual.
WARNING: DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.
Installation
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8
Installation
Installation
Install the MSN Messenger/AOL Instant Messenger software
Before installing the IS6110 phone software and using the MSN Messenger or AOL Instant Messenger
(AIM) on the handset, the MSN Messenger/AOL Instant Messenger software must be installed in your
computer rst.
To install the MSN Messenger/AOL Instant Messenger software:
Step 1: Insert the enclosed VTech IS6110 software CD-ROM into your computer. The CD-ROM will
run automatically and screen a below will be displayed. Click the Install the IS6110 Phone
Software button and screen b below will be displayed.
a: b:
Press the EXIT
button to exit the
installation.
For more
information about
the Browse the
CD for additional
ringers button,
see Record
sound clips
on page 43 for
details.
•
•
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9
Installation
Install the MSN Messenger/AOL Instant Messenger software
If you want to install MSN Messenger, click the MSN Messenger button. The software
will check your computer to see what operating system you are using. If you are using
Windows 2000, screen a below will be displayed. If you are using Windows XP or Vista,
screen b below will be displayed.
If you want to install AOL Instant Messenger, click the AOL Instant Messenger button
and go to Step 3.
a - MSN Messenger for Windows 2000 b - Windows Live Messenger for Windows
XP/Vista
Click the Download MSN Messenger button or Download Windows Live Messenger
button to start the installation on screen a or b respectively. Follow the instructions for
downloading. After the installation is complete, click the NEXT button. Go to Step 4 for
the installation of the IS6110 phone software.
•
•
•
Step 2:
Click the BACK
button anytime
to return to the
previous screen.
•
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10
Installation
Install the MSN Messenger/AOL Instant Messenger software
The following screen will be displayed after you click the AOL Instant Messenger
button to install the AOL Instant Messenger software.
Click the Download AOL Instant Messenger button to start the installation. Follow the
instructions for downloading. After the installation is complete, click the NEXT button.
Go to Step 4 for installation of the IS6110 phone software.
•
•
Step 3:
Installation
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11
Installation
Install the IS6110 phone software
After the installation of the MSN Messenger or AOL Instant Messenger software is
complete, you will be prompted to install the IS6110 phone software. The following
screen will be displayed. Click the Install IS6110 Phone Software button to start the
installation.
•
Step 4:
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12
Installation
Installation
Install the IS6110 phone software
Step 5: A VTech IS6110 setup window will be displayed. If you are using MSN Messenger/Window
Live Messenger, screen a below will be displayed. If you are using AOL Instant Messenger,
screen b below will be displayed. Click the Next button to proceed.
a : b:
Click the Cancel
button to cancel
the installation.
•
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13
Installation
Install the IS6110 phone software
Step 6: Make sure the boxes beside Application les and Microsoft .Net Framework 2.0 are
checked. If you are using MSN Messenger/Window Live Messenger, screen a below will be
displayed. If you are using AOL Instant Messenger, screen b below will be displayed. Click
the Next button to proceed.
a: b:
Click the Cancel
button to cancel
the installation.
Click the Back
button to go back
to the previous
step.
If you have
already installed
Microsoft .Net
Framework
2.0, only the
Application les
will be displayed.
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•
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14
Installation
Installation
Install the IS6110 phone software
Step 7: If you are using MSN Messenger/Window Live Messenger, screen a below will be displayed.
If you are using AOL Instant Messenger, screen b below will be displayed. Click the Install
button to proceed.
a: b:
Click the Cancel
button to cancel
the installation.
Click the Back
button to return to
the previous step.
•
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15
Installation
Install the IS6110 phone software
Step 8: The Microsoft .NET Framework 2.0 Setup window will be displayed. Make sure the box
beside I accept the terms of the License Agreement is checked. Click the Install> button
and the installation will begin.
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16
Installation
Installation
Install the IS6110 phone software
Step 9: After the installation of Microsoft .NET Framework 2.0 is complete, the following window
will be displayed. Click the Finish button and it will return to the installation of VTech IS6110
software.
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17
Installation
Install the IS6110 phone software
Step 10: After the installation of IS6110 phone software is complete, the following screen will be
displayed. If you are using MSN Messenger/Window Live Messenger, screen a below will
be displayed. If you are using AOL Instant Messenger, screen b below will be displayed.
If you want to start the IS6110 phone software immediately, make sure the box beside Run
VTech IS6110 Software for MSN (a) or Run VTech IS6110 Software for AIM (b) is checked
and click the Finish button. If you prefer to start the IS6110 phone software later, un-check
the box by clicking inside it and click the Finish button.
a: b:
After the installation is complete, you will nd an IS6110 phone software shortcut icon on your PC
desktop. You can start the IS6110 phone software anytime by clicking on the icon and the software
will be launched automatically.
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18
Installation
Installation
Install the IS6110 phone software
Step 11: After the installation of the IS6110 phone software, the following screen is still displayed.
Click the NEXT button to proceed and on the next screen click the EXIT button to exit the
installation.
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19
Setting up the IS6110 phone software
The IS6110 phone software must be started before using the messenger service on your handset.
Double click on the IS6110 phone software application icon on your PC desktop; the software will
run automatically. If you are using MSN Messenger/Windows Live Messenger, screen a below will be
displayed. If you are using AOL Instant Messenger, screen b below will be displayed. There are three
tabs including Status, Prole Settings and About.
a: b:
*While using MSN, it will display .
In the rest of this manual we will refer to the messenger services as follows:
MSN Messenger as MSN.
Windows Live Messenger as WLM.
AOL Instant Messenger as AIM.
•
•
•
Installation
*
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20
Installation
Installation
Check and download the IS6110 phone software
The IS6110 phone software will automatically check for updates every time it is launched and if there
is an update available the following screen will be displayed. If you don’t want to check for updates
every time it launches, make sure the box next to Do not check for updates is checked. If you do
not want to download the update at the moment, click the No button. You may check for updates later
by clicking on Check Update in the About tab (see page 23).
To install the update of the IS6110 phone software:
Step 1: Click the Yes button. It will start to download the update of the software.
Step 2: To save the update on your computer and install the software later, click the Save button
and follow the steps to save the les in a specic location.
Step 3: To open the update, click Open and a warning message will be displayed to remind you
to close the IS6110 phone software before updating the software. Close the IS6110 phone
software and click the Retry button. Go to Step 5 of Install IS6110 phone software on
page 12 to proceed.
Click the Cancel
button to exit the
installation.
•
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21
IS6110 software settings
Changes to the Prole Settings tab can only be made when the IS6110 software is not running (i.e.
On the Status tab, the rst box must say STOP).
In order to use the instant messaging and Internet voice features with your phone, you must rst create
a prole by entering your MSN/WLM/AIM email address and password in the Prole Settings tab.
You can create up to three proles for different IM accounts. If you are using MSN/WLM, screen a
below will be displayed. If you are using AIM, screen b below will be displayed.
a: b:
Installation
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22
Installation
The IS6110
software settings
can only be setup
or changed on
your computer.
•
Installation
IS6110 software settings
To setup/change the messenger account:
Step 1: Choose a specic prole by clicking on the appropriate tab.
Step 2: Enter your email address for your messenger account in the box next to MSN Email Address
(a) or AIM Screen Name (b) (see page 21).
Step 3: Enter your password in the box next to Password.
Step 4: If you do not want to re-enter your email address and password every time you start the
IS6110 phone software, make sure the boxes next to Save email address (a) / Save screen
name (b) and Save password (a and b) are checked (see page 21).
Step 5: Click the Apply button to save, or click the Cancel button to cancel the change.
To change the name of the prole tab:
Step 1: Choose a specic prole by clicking on the tab.
Step 2: In the box next to Prole Name, type the name for the new prole.
Settings for running the IS6110 software
If you want to run the IS6110 phone software automatically every time Windows starts, make sure
the eld Run IS6110 software when Windows starts is checked.
If you want to log into your messenger account automatically every time the IS6110 software starts,
make sure the box next to Login automatically when IS6110 software starts is checked.
If you want to show an icon in the system tray for easy access and the status of the IS6110 software,
make sure the box next to Show icon in system tray when IS6110 software is running is
checked.
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23
Installation
The About tab
In the About tab of the IS6110 phone software, the version of the software will be displayed. Clicking on
Check Update will check for updates to the IS6110 software, see page 20 for details. In the Product
Help section, you can nd the Internet links to the User’s manual and Quick start guide. You can also
nd the VTech website address in the VTech Communications section. If you are using MSN/WLM,
screen a below will be displayed. If you are using AIM, screen b below will be displayed.
a: b:
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24
Installation
Log onto the IS6110 phone software
You can log onto the IS6110 phone software from your handset or computer.
To login on the computer:
Step 1: In the Status tab of the IS6110 phone software, choose the prole you wish to log onto by
clicking on the arrow in the Prole eld. This will open a pull down menu. Click on the prole
you wish to use and click the START button. If you are using MSN/WLM, screen a below
will be displayed. If you are using AIM, screen b below will be displayed.
a: b:
*While using MSN, it will display .
Installation
*
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25
Log onto the IS6110 phone software
To login on the computer:
If login is not successful because the login ID and/or password is incorrect, the following
screen will be displayed. If you are using MSN/WLM, screen a below will be displayed. If
you are using AIM, screen b below will be displayed.
a: b:
*While using MSN, it will display .
If either the login name or password is missing, the following error box will be displayed.
Check with the Prole Settings tab for the missing item.
•
Step 2:
Installation
*
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