VTech 6032 User Manual

User’s manual

w w w . v t e c h p h o n e s . c o m

Model: 6032

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The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR

label indicating it meets the

latest energy efficiency guidelines.

This manual has all the feature operations and troubleshooting necessary to install

and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech

product. For support, shopping, and everything new at VTech, visit our website at

www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

Congratulations

on purchasing your new VTech product.

Before using this telephone, please read the

Important safety instructions

on page 38 of this manual.

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Installation . . . . . . . . . . . . . . . . . . . . . . . . 1

Parts checklist . . . . . . . . . . . . . . . . . . . . . . 1

Install handset battery . . . . . . . . . . . . . . . . . . 2

Telephone base installation . . . . . . . . . . . . . . . 3

Desk/table bracket installation . . . . . . . . . . . . . . 4

Dial type . . . . . . . . . . . . . . . . . . . . . . . . . 4

DSL lter . . . . . . . . . . . . . . . . . . . . . . . . . 5

Telephone settings . . . . . . . . . . . . . . . . . . . . 6

Handset layout . . . . . . . . . . . . . . . . . . . . . . 6

Telephone base layout . . . . . . . . . . . . . . . . . . 7

Date and time . . . . . . . . . . . . . . . . . . . . . . . 8

Ring melody . . . . . . . . . . . . . . . . . . . . . . . 8

Ring volume . . . . . . . . . . . . . . . . . . . . . . . 9

Battery low tone . . . . . . . . . . . . . . . . . . . . . 9

Out of range tone . . . . . . . . . . . . . . . . . . . . 10

Key tone . . . . . . . . . . . . . . . . . . . . . . . . 10

Edit handset name . . . . . . . . . . . . . . . . . . . 11

Language . . . . . . . . . . . . . . . . . . . . . . . . 11

Dial type . . . . . . . . . . . . . . . . . . . . . . . . 12

Clear voicemail . . . . . . . . . . . . . . . . . . . . . 12

Reset to default settings . . . . . . . . . . . . . . . . 13

Basic operation . . . . . . . . . . . . . . . . . . . . . 14

Make, answer and end calls . . . . . . . . . . . . . . 14

Options while on calls . . . . . . . . . . . . . . . . . 14

Speakerphone . . . . . . . . . . . . . . . . . . . . . 14

Mute . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Call waiting . . . . . . . . . . . . . . . . . . . . . . . 14

Find handset . . . . . . . . . . . . . . . . . . . . . . 15

Advanced operation . . . . . . . . . . . . . . . . . . 16

Director y . . . . . . . . . . . . . . . . . . . . . . . . 16

Review the directory . . . . . . . . . . . . . . . . . . 16

Search the directory . . . . . . . . . . . . . . . . . . 16

Character of chart . . . . . . . . . . . . . . . . . . . 17

Store a directory entry . . . . . . . . . . . . . . . . . 18

Dial a directory entry . . . . . . . . . . . . . . . . . . 18

Edit a directory entry . . . . . . . . . . . . . . . . . . 19

Delete from the directory . . . . . . . . . . . . . . . 19

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 20

Call log . . . . . . . . . . . . . . . . . . . . . . . . . 21

Review the call log . . . . . . . . . . . . . . . . . . . 21

Dial a call log number . . . . . . . . . . . . . . . . . 22

Store a call log number . . . . . . . . . . . . . . . . . 22

Delete from the call log . . . . . . . . . . . . . . . . . 23

Redial . . . . . . . . . . . . . . . . . . . . . . . . . 24

Review redial . . . . . . . . . . . . . . . . . . . . . . 24

Store a redial number to the directory . . . . . . . . . 24

Dial from redial . . . . . . . . . . . . . . . . . . . . . 25

Delete from redial. . . . . . . . . . . . . . . . . . . . 25

Answering system operation . . . . . . . . . . . . . . 26

Message capacity . . . . . . . . . . . . . . . . . . . 26

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iii

Table of contents

Activate the answering system . . . . . . . . . . . . . 27

Set number of rings. . . . . . . . . . . . . . . . . . . 27

Set telephone base date and time . . . . . . . . . . . 27

Set telephone base melody . . . . . . . . . . . . . . 28

Set telephone base ringer volume . . . . . . . . . . . 28

Personal identication number (PIN). . . . . . . . . . 29

Outgoing announcements . . . . . . . . . . . . . . . 30

Play the announcement . . . . . . . . . . . . . . . . 30

Record your own announcement . . . . . . . . . . . 30

Delete your announcement. . . . . . . . . . . . . . . 30

Message playback . . . . . . . . . . . . . . . . . . . 31

Options during playback . . . . . . . . . . . . . . . . 31

Delete all messages . . . . . . . . . . . . . . . . . . 31

Remote access . . . . . . . . . . . . . . . . . . . . . 32

Message window displays . . . . . . . . . . . . . . . 33

Handset and telephone base indicators . . . . . . . . 34

Handset light . . . . . . . . . . . . . . . . . . . . . . 34

Telephone base lights . . . . . . . . . . . . . . . . . 34

Handset icons . . . . . . . . . . . . . . . . . . . . . 34

Handset display screen messages. . . . . . . . . . . 35

Call log display screen messages . . . . . . . . . . . 36

Battery . . . . . . . . . . . . . . . . . . . . . . . . . 37

Important safety instructions . . . . . . . . . . . . . . 38

Troubleshooting . . . . . . . . . . . . . . . . . . . . 39

Operating range . . . . . . . . . . . . . . . . . . . . 49

Maintenance . . . . . . . . . . . . . . . . . . . . . . 49

About cordless telephones . . . . . . . . . . . . . . . 50

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 50

FCC, ACTA and IC regulations . . . . . . . . . . . . . 52

The RBRC® seal . . . . . . . . . . . . . . . . . . . . 54

Technical specications . . . . . . . . . . . . . . . . 55

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 56

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Installation

Basic operation

Installation

Parts checklist

Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty ser vice. Check to make sure the telephone package includes the following:

To purchase re placement ba tteries or obtain a replacement power adapter, vi sit our website at www. vt echphones. com or call 1 (800) 595-9511. In Canada go to www.vtechcanada. com or dial 1 (800) 267-7377.

•

4. User’s manual

1. Quick start guide

2. Handset

3. Telephone base

5. Base power adapter

8. Telephone line cord

6. Battery

1. Quick start guide

2. Handset

3. Telephone base

4. User’s manual

5. Base power adapter

6. Batter y

7. Battery compartment cover

8. Telephone line cord

7. Battery compartment cover

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Install handset battery

• Remove battery compar tment cover by pressing on the indentation and sliding downwards.

• Align the two holes in the plug with the socket pins according to the color-coded label in the battery compartment, then snap the plug into place.

• Place the battery into the compartment.

•

Position the battery compartment cover and slide it upwards until it clicks into place.

• Put the handset in the telephone base to charge the new battery for at least 16 hours.

You can keep the battery charged by returning the handset to the telephone base after each use. When the battery power is fully depleted, a full recharge takes about 16 hours.

For further information on batteries, please see the

Battery section on page 37.

Installation

color-coded label

If the handset will not be used for a long period of time, remove the bat tery to prevent possible leakage.

To purchase re placement ba tteries, vi si t our website at www. vt echphones . com or call 1 (800) 595-9511. In Canada go to www.vtechcanada. com or dial 1 (800) 267-7377.

•

www.vtechphones.com

Installation

Basic operation

Installation

Install the telephone base and the charger as shown below. Choose a location away from any electronic equipment and appliances such as personal computers, computer routers, television sets, microwave ovens and refrigerators. Avoid excessive heat, cold, dust or moisture.

Use only the VTech batteries and power adapters (or equivalent) supplied with this telephone. To obtain a replacement, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada go to www.vtechcanada. com or dial 1 (800) 267-7377.

This power unit is intended to be correctly oriented

in a vertical or oor

mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-thetable or cabinet outlet.

•

2. Plug power adapter into an electrical outlet not controlled by a wall switch.

1. Plug the telephone line cord into a telephone wall jack.

Telephone base installation

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Dial type

If you have touch-tone service, your telephone is ready to use as soon as the battery is charged. If

you have pulse (rotary) service, the dial type must be changed. To change the dial type, refer to the

Dial type section on page 12.

Installation

Desk/table bracket installation

To place the telephone base on a desk or table, insert the desk/table bracket as shown below.

• Position the bracket on the bottom of the telephone base and slide it up towards the tabs on the telephone base until it clicks into place.

• Remove the bracket by pulling the bracket down with both hands away from the telephone base.

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Installation

Basic operation

DSL lter (for

DSL users)

To single telephone jack (RJ11C) Telephone line cord

If you subscribe to DSL service

If you receive high speed internet through your telephone line (commonly referred to as DSL), and you are experiencing interference during telephone conversations and/or your caller ID features are

not functioning properly, install a DSL lter to the telephone line between the telephone base and the telephone wall jack. Contact your DSL provider for a DSL lter.

Installation

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Telephone settings

Handset layout

1. Earpiece

/ (directory/volume)

(speakerphone)

/FLASH

5. Dialing keys (0-9, *, #)

6. REDIAL/PAUSE

7. Microphone

8. Handset display

9. MENU/SELECT

10. CID/

(caller ID/volume)

11. OFF/CLEAR

12. MUTE

13. REMOVE

12 13

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Basic operation

Telephone settings

Telephone base layout

1. CHARGE light

2. IN USE light

/REPEAT

4. Message window

5. FIND HANDSET

6. Speaker

7. VOICEMAIL light

8. X/DELETE

9. VOLUME +/-

10.

/SKIP

11. ANS ON/OFF (answer on/off)

12. Microphone

13. NO. OF RINGS

14. ANNC (announcement)

15.

/PLAY/STOP

1 2

10 11

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Telephone settings

Date and time

• Press MENU/SELECT to display menu when in idle mode.

• Press

or to reach DATE/TIME. Press MENU/SELECT.

• Use the keypad to set the year. Press

MENU/SELECT.

• Use the keypad to set the date. Press

MENU/SELECT.

•

Use the keypad to set the time. Press or to select a.m. or p.m. Press MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep

(if KEY TONE is on).

Ring melody

There are ten handset ringer melodies to choose from.

• Press

MENU/SELECT to display menu when in idle mode.

• Press

or to reach SETUP HS. Press MENU/SELECT.

• Press

or to reach RING MELODY. Press MENU/SELECT, a

checkmark is shown next to the current ring melody.

• Press

or to scroll through the choices and a sample of each

ring melody will be played. Press MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep

(if KEY TONE is on).

Stored

YeAr 20\7

dAte \1/01

tIMe \2:12AM

MelodY 1 MelodY 2

rING MelodY rING voluMe

When entering the date or time, if the digit is single, a zero must be

entered rst (i.e.

if the time is 6:08, you must enter zero, six, zero, eight).

•

The ring melody for the telephone base is set separately from the handset ring melody. See page 28 to set the telephone base melody.

•

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Basic operation

Telephone settings

The handset will not ring when the ringer volume is at the lowest setting. A ringer off icon will be displayed.

While the telephone is ringing, you can temporarily silence the ringer by pressing

OFF/CLEAR

MUTE. The ringer

off icon

will be displayed. The next call will ring normally.

•

Battery low tone

The handset will beep to alert you when the battery level is low. If you wish to change this setting:

• Press

MENU/SELECT to display the menu when in idle mode.

• Press

or to reach SETUP HS. Press MENU/SELECT.

• Press

or to reach TONES. Press MENU/SELECT.

• Press

or to reach BATTERY LOW. Press MENU/SELECT.

• A checkmark is shown next to the current selection. Press

to choose ON or OFF. Press MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep (if

KEY TONE is on).

BAtterY low out of rANGe

oN off

Ring volume

The handset ringer volume can be adjusted from ve levels.

• Press

MENU/SELECT to display menu when in idle mode.

• Press

or to reach SETUP HS. Press MENU/SELECT.

• Press

or to reach RING VOLUME. Press MENU/SELECT.

• Press

or to scroll through the choices and a sample of each ring

volume will be played. Press MENU/SELECT to conrm.

• The screen displays STORED

and you’ll hear a conrmation beep (if

KEY TONE is on).

toNeS HANdSet NAMe

Telephone settings

The volume of the telephone base ringer is set separately from the handset ringer. See page 28 to set the telephone base ringer volume.

•

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Out of range tone

The handset will beep during a conversation when it is out of range from the telephone base. This tone is preset to ON.

• Press

MENU/SELECT to display the menu when in idle mode.

• Press

or to reach SETUP HS. Press MENU/SELECT.

• Press

or to reach TONES. Press MENU/SELECT.

• Press

or to reach OUT OF RANGE. Press MENU/SELECT.

• A checkmark is shown next to the current selection. Press

to choose ON or OFF. Press MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep (if

KEY TONE is on).

Key tone

The handset is preset to beep whenever any button is pressed. If you wish to change this setting:

• Press

MENU/SELECT to display the menu when in idle mode.

• Press

or to reach SETUP HS. Press MENU/SELECT.

• Press

or to reach TONES. Press MENU/SELECT.

• Press

or to reach KEY BEEPS. Press MENU/SELECT.

• A checkmark is shown next to the current selection. Press

or to

select ON or OFF. Press MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep (if

KEY TONE is on).

Telephone settings

out of rANGe KeY BeePS

oN off

toNeS HANdSet NAMe

Press and hold

OFF/CLEAR

anytime to exit the menu.

•

Press OFF/CLEAR at anytime to return to previous screen.

•

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Basic operation

Telephone settings

Edit handset name

• Press MENU/SELECT to display the menu when in idle mode.

• Press

or to reach SETUP HS. Press MENU/SELECT.

• Press

or to reach HANDSET NAME. Press MENU/SELECT.

Press REMOVE to backspace and erase characters.

• Use the keypad to enter characters (see the chart on page 17). Press

MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep

(if KEY TONE is on).

•

HANdSet NAMe lANGuAGe

eNter NAMe HANdSet

Language

To change the language for all screen displays:

• Press

MENU/SELECT to display menu when in idle mode.

• Press

or to reach SETUP HS. Press MENU/SELECT.

• Press

or to reach LANGUAGE. Press MENU/SELECT.

• A checkmark is shown next to the current selection. Press

to choose the desired language. Press MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep (if

KEY TONE is on).

lANGuAGe reSet

Your handset name can be up to 14 characters.

Only handset display screens are affected by the language setting.

•

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Clear voicemail

If you subscribe to voicemail services provided by your local telephone company, NEW VOICEMAIL will appear on the handset display and the VOICEMAIL light on the telephone base will ash when you have a new voicemail message. This feature allows you to turn off these indicators.

• Press

MENU/SELECT to display the menu when in idle mode.

• Press

or to reach SETUP BS. Press MENU/SELECT.

• Press

or to reach CLR VOICEMAIL. Press MENU/SELECT.

• The screen displays INDICATOR OFF?

Press MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep (if

KEY TONE is on).

INdIcAtor off?

clr voIceMAIl reSet

Telephone settings

Dial type

The dial type is preset to touch tone. If you have pulse (rotary) service, the dial type must be changed.

• Press MENU/SELECT to display menu when in idle mode.

• Press

or to reach SETUP BS. Press MENU/SELECT.

• Press

or to reach DIAL TYPE. Press MENU/SELECT.

• A checkmark is shown next to the current selection. Press

to choose between TONE and PULSE. Press MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep (if

KEY TONE is on).

toNe PulSe

dIAl tYPe clr voIceMAIl

The clear voicemail feature only turns off the displayed

NEW VOICEMAIL

message and VOICEMAIL light on the telephone base. It does not delete your voicemail message(s). Use this feature when the telephone indicates there is voicemail when you have none or you have accessed your voicemail from a remote location (while away from home). If there is actually a new voicemail message, your local telephone company will continue to send a signal which will cause the

NEW VOICEMAIL

message in the handset and the telephone base VOICEMAIL light to

ash.

•

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Basic operation

Telephone settings

Reset to default settings

The handset and the telephone base can be individually reset to their default settings by selecting RESET in the SETUP HS or SETUP BS menus respectively.

• Press

MENU/SELECT to display menu when in idle mode.

• Press

or to reach SETUP HS or SETUP BS. Press

MENU/SELECT.

• Press or to reach RESET. Press MENU/SELECT.

• The screen displays RESET?

Press MENU/SELECT to conrm or

OFF/CLEAR to exit to previous menu.

• If selection is conrmed, the screen displays STORED

and you’ll

hear a conrmation beep (if KEY TONE is on).

reSet rING MelodY

reSet?

Once the default settings are reset, all the previously saved settings cannot be retrieved.

•

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Basic operation

Options while on calls Speakerphone

•

Press to alternate between speakerphone and normal handset use.

Mute

•

Press M UT E on the handset to silence the microp ho ne during a conversation. You can still hear the caller but the caller cannot hear you.

• The screen displays MUTE.

• Press

MUTE again to resume conversation.

Make, answer and end calls

• Press /FLASH or , then use the keypad to dial a number.

-OR-

•

Dial a number (press REMOVE to make corrections) and then press

/FLASH or .

• Press /FLASH or to answer an incoming call.

• Press OFF/CLEAR or put the handset back in the telephone base to

end a call.

• The call timer will be activated during a call to show call duration.

PHoNe 00:00:10 595-9511

MUTE

Press or to adjust the listening volume during a conversation.

•

Call waiting

If you subscribe to call waiting service and you are on a call when a new call comes in, you will hear a beep. The caller ID information will be displayed if you subscribe to caller ID service from your local telephone company.

• Press

/FLASH on the handset to answer the incoming call and put

the current call on hold.

• Press

/FLASH at anytime to alternate between calls.

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Basic operation

Press and hold

FIND HANDSET

to page the handset while listening to messages.

•

Find handset

• Press FIND HANDSET on the telephone base to locate the handset when in idle mode. The handset will ring and PAGING will ash on its screen.

•

Press FIND HANDSET again or put the handset back to the telephone base to stop the paging tone.

Basic operation

PAGING

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Advanced operation

eMPtY

vtecH 1-595-9511

Review the directory

• Press / to enter the directory.

• Press

or to browse and press OFF/CLEAR to exit.

-OR-

• Press

MENU/SELECT to display menu when in idle mode.

• Press

or to reach DIRECTORY. Press MENU/SELECT.

• Press

or to reach REVIEW. Press MENU/SELECT.

• Press

or to browse and press OFF/CLEAR to exit.

Search the directory

Entries are sorted alphabetically and names beginning with numbers

are listed rst.

An alphabetical search can be done after entering the directory. Enter

the rst letter of the name using the chart on page 17. The rst name

beginning with that letter will be displayed.

For example, press 5 (JKL) once to nd Jenny, twice to nd Kristen, or three times to nd Linda.

-OR-

You can search the directory by pressing

or on the handset.

revIew Store

dIrectorY cAll loG

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Advanced operation

Character of chart

Use the keypad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes characters to be displayed in the following order:

• Press REMOVE to backspace and erase a single character.

•

Press and hold REMOVE to delete the entire entry.

•

Press and hold REDIAL/PAUSE to insert a dialing pause (P will be displayed) when entering a telephone number.

Press

repeatedly

to alternate between upper and lower case when entering characters.

•

Number key

Characters by number of key presses

1 2 3 4 5 6 7 8 9

1 space 1 * ? ! / ( )

2 A B C 2

3 D E F 3

4 G H I 4

5 J K L 5

6 M N O 6

7 P Q R S 7

8 T U V 8

9 W X Y Z 9

0 0

* U ppercase/lowercase

# #

, - . &

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Advanced operation

Store a directory entry

• Press MENU/SELECT twice to enter the DIRECTORY.

• Press

or to reach STORE and then press MENU/SELECT.

• The screen displays ENTER NUMBER

. Use the keypad to enter the

number and then press MENU/SELECT.

• The screen displays ENTER

NAME. Use the keypad to enter the

characters and then press MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep (if

KEY TONE is on).

Dial a directory entry

• Press / to enter the directory.

• Press or to scroll to the desired entry, or use the alphabetical

search to nd it.

• Press

/FLASH or to dial.

-OR-

• Press

MENU/SELECT to display menu when in idle mode.

• Press

or to reach DIRECTORY. Press MENU/SELECT.

• Press

or to reach REVIEW. Press MENU/SELECT.

• Press

or to scroll to the desired entry, or use the alphabetical

search to nd it.

• Press

/FLASH or to dial.

eNter NuMBer

eNter NAMe

Store revIew

Stored

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Advanced operation

Delete from the directory

• Press / or MENU/SELECT three times to enter the directory.

• Press

or to scroll to the desired entry and then press MENU/

SELECT.

To delete one entry

• Press REMOVE

• The screen displays DELETED

and you’ll hear a conrmation beep (if

KEY TONE is on).

To delete all entries

•

Press and hold REMOVE.

• The screen displays DELETE ALL?

Press MENU/SELECT.

• The screen displays DELETED

and you’ll hear a conrmation beep (if

KEY TONE is on).

Edit a directory entry

• Press / or MENU/SELECT three times to enter the directory.

• Press or to scroll to the desired entry or use the alphabetical search to nd the number. Press MENU/SELECT.

•

The screen displays ENTER NUMBER. Use REMOVE and the keypad to edit the number and press MENU/SELECT.

• The screen displays ENTER NAME. Use REMOVE and the keypad to edit the name and then press MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep (if

KEY TONE is on).

delete All?

deleted

eNter NuMBer

eNter NAMe

Stored

Press OFF/CLEAR to return to previous screen. Press and hold OFF/CLEAR to exit the menu if you do not want to delete all the entries.

•

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About caller ID

If you subscribe to caller ID service from your local telephone company, this feature displays the name and telephone number of the caller before answering a call (even when you are on another call). The caller ID features of this product will work only if you subscribe to caller ID service and both you and the caller are in areas offering caller ID ser vice, and if both telephone companies use compatible equipment.

Contact your local telephone company if:

•

you have both caller ID and call waiting, but as separate services (you may need combined service),

• you have only caller ID service, or only call waiting service,

• you do not subscribe to caller ID or call waiting services but wish to try them.

There may be fees for these services, and they may not be available in all areas.

This product can be used without subscribing to either caller ID or combined caller ID with call waiting service, although the caller ID features of this product will not function.

Advanced operation

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Advanced operation

Call log

The information of the caller will be displayed if you subscribe to caller ID service from your local telephone company.

• The call log can store up to 50 entries.

• Entries are displayed in chronological order with the most recent entry

rst.

• When the call log is full, the oldest entry will be deleted to make room for new incoming call information.

• The screen displays EMPTY if there are no records in the call log.

• The screen displays NEW if there are new call log entries (missed and unread calls).

• Duplicate or anonymous calls (no caller ID information) will be stored in the call log.

Review the call log

• Press CID/ to enter the call log.

-OR-

Press MENU/SELECT. Press or to select CALL LOG.

• Press

MENU/SELECT and then pres s or to brow se th e

entries.

• The name (if available), number, date and time of the incoming call are displayed on the screen.

•

Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their name and/or telephone number.

•

The time is automatically set and updated with incoming caller ID information if you subscribe to this service.

•

JoHNNY fu

2-345-6789

New

05:27PM 11/23

eMPtY

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Advanced operation

Store a call log number

• Press CID/ to enter the call log.

-OR-

Press MENU/SELECT. Press or to select CALL LOG.

• Press

MENU/SELECT and then press or to scroll to the desired

entry

• Press MENU/SELECT and the screen displays ENTER NAME.

• Use the keypad to enter the name and then press

MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep (if

KEY TONE is on).

•

While reviewing the call log, press # repeatedly to display the other dialing options. The available options are: (1 + area code + number, area code + number, 1 + number, number only). The various dialing options are:

•

eNter NAMe

Stored

595-9511 1-595-9511 800-595-9511 1-800-595-9511

Dial a call log number

• Press CID/ to enter the call log.

-OR-

Press MENU/SELECT. Press or to select CALL LOG.

• Press

MENU/SELECT and then press or to scroll to the desired

entry.

• Press

/FLASH or to dial.

•

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Advanced operation

Delete from the call log

• Press CID/ to enter the call log.

-ORPress MENU/SELECT. Press or to select CALL LOG.

To delete one entry

•

Press or to scroll to the desired entry and then press REMOVE

• The screen displays DELETED

and you’ll hear a conrmation beep (if

KEY TONE is on).

To delete all entries

•

Press and hold REMOVE when in the CALL LOG.

• The screen displays DELETE ALL?

Press MENU/SELECT.

• The screen displays DELETED

and you’ll hear a conrmation beep (if

KEY TONE is on).

•

deleted

delete All?

Press OFF/CLEAR to return to previous screen. Press and hold OFF/CLEAR to exit the menu if you do not want to delete all the entries.

•

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Advanced operation

Redial

The redial list can store up to 10 of the most recently dialed numbers.

• When there are already 10 entries in the redial list, the oldest entry will be deleted to make room for newly dialed numbers.

• The screen displays EMPTY if there is no record on the list.

Review redial

• Press REDIAL/PAUSE to enter the redial list.

• Press

or to browse the entries.

Store a redial number to the directory

• Press REDIAL/PAUSE to enter the redial list.

• Press

or to scroll to the desired entry. Press MENU/SELECT.

• The screen displays ENTER NAME

• Use the keypad to enter the name and then press

MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep (if

KEY TONE is on).

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Advanced operation

Dial from redial

• Press REDIAL/PAUSE to enter the redial list.

• Press

or to scroll to the desired entry.

• Press

/FLASH or to dial.

Delete from redial

• Press REDIAL/PAUSE to enter the redial list.

To delete one entry

•

Press or to scroll to the desired entry and then press REMOVE.

• The screen displays DELETED and you’ll hear a conrmation beep (if KEY TONE is on).

To delete all entries

•

Press and hold REMOVE.

• The screen displays DELETE ALL?

Press MENU/SELECT.

• The screen displays DELETED

and you’ll hear a conrmation beep

(if KEY TONE is on).

delete All?

deleted

Advanced operation

Press OFF/CLEAR to return to previous screen. Press and hold OFF/CLEAR to exit the menu if you do not want to delete all the entries.

•

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Answering system operation

Message capacity

The answering system can record up to 99 messages, depending on the length of each message. The total maximum recording time is 15 minutes. Message will remain available for replay until they are deleted.

X/DELETE

Press to de lete curren t message playing. When idl e,

press an d hold to dele te all

messag es (page 31).

/PLAY/STOP

Press to play or s top playing messag es (page 31).

/REPE AT

Press to repeat a message (page 31).

Message window

Shows the status and number of messages (page 33).

ANNC

Press to play or record the outgoing announ cement (page 30).

ANS ON /OFF

Press to turn on or off th e answeri ng system (pag e 27).

/ /VOLUM E+/-

Pr es s to ad jus t vo lum e during p layback (page 31).

/SKIP

Press to sk ip to next messag e (page 31).

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Advanced operation

Answering system operation

Activate the answering system

The ANS ON/OFF must be on (the button light will be on) in order for the machine to answer calls and record messages. If the button light is off then calls will not be answered.

To turn on/off the answering system, press ANS ON/OFF

to choose

between on and off. Use the volume control button on the telephone base to adjust the volume

at anytime during the setup procedure.

When ANS ON/OFF is turned off, your telephone will ring 10 times before answering and prompting for the remote access code.

•

Set number of rings

This feature allows you to select how many times the telephone rings before the answering system answers. You can choose from two, four, six, eight rings or toll saver. When toll saver is activated, the answering system answers after two rings when there are new messages, and after six rings when there are no new messages.

• Press NO. OF RINGS when in idle mode and the system announces the current setting.

• The system announces

“To change the setting, press number of rings again.”

• Press NO. OF RINGS repeatedly until the desired setting is announced. If you do not press the ANNC

button for about two seconds, the setting will be saved and there is a conrmation beep.

Set telephone base date and time

The answering system announces the day and time the message was received before playing each message. Set the date and time before using the answering system so all messages are dated correctly. Setting of handset date and time will simultaneously update the telephone base date and time.

The system will announce

“Please set the handset clock” before message playback if you do not set

the date and time before using this system.

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Answering system operation

BS MelodY BS rINGer vol

MelodY 1 MelodY 2

SetuP BS

dAte/tIMe

Set telephone base melody

There are six ring melodies to choose from.

• Press

MENU/SELECT on handset to display menu when in idle

mode.

• Press

or to reach SETUP BS. Press MENU/SELECT.

• Press

or to reach BS MELODY. Press MENU/SELECT and a

checkmark is shown next to the current melody.

• Press

or to scroll through the choices and a sample of each

melody will be played at the telephone base.

• Press

MENU/SELECT to conrm selection.

• The screen displays STORED

and you’ll hear a conrmation beep

(if KEY TONE is on).

Set telephone base ringer volume

You can adjust the telephone base ringer volume to one of eight different levels, or turn the telephone base ringer off.

• Press

MENU/SELECT on the handset in idle mode.

• Press

or to reach SETUP BS. Press MENU/SELECT.

• Press

or to reach BS RINGER VOL. Press MENU/SELECT.

• Press

or to scroll through the choices and a sample of each

ring volume will be played at the telephone base.

• Press

MENU/SELECT to conrm selection.

The screen displays STORED

and you’ll hear a conrmation beep

(if KEY TONE is on).

•

The ring melody for the handset is set separately from the telephone base ring melody. See page 8 to set the handset ringer melody.

The volume of the handset ringer is set separately from the telephone base ringer. See page 9 to change the handset ringer volume.

•

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Advanced operation

Answering system operation

Personal identication number (PIN)

A four-digit security code is required for remote access to the answering system from any touch tone telephone. The factory default code is 0000. To change the PIN on your telephone:

• Press

MENU/SELECT on the handset in idle mode.

• Press or to reach SETUP BS. Press MENU/SELECT.

•

Press or to reach CHANGE ITAD PIN. Press MENU/SELECT.

• The screen displays ENTER PIN.

• Enter the PIN (default

0000) and press MENU/SELECT.

• The screen displays NEW PIN

• Enter the desired PIN and press

MENU/SELECT.

• The screen displays REPEAT PIN

• Enter the new PIN again and press

MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep

(if KEY TONE is on). If a wrong PIN is entered, the screen displays WRONG PIN

, retry

after two seconds.

•

cHANGe ItAd PIN

dIAl tYPe

eNter PIN

****

New PIN

rePeAt PIN

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Answering system operation

Outgoing announcements

An outgoing announcement is the message callers hear when calls are answered by the answering system. The telephone is preset with an announcement that answers calls with “Hello, please leave a message after the tone.” You can use this default announcement, or replace it with your own.

The announcement can be up to 90 seconds

in length.

When your own recorded announcement is deleted, calls will be answered with the preset announcement.

•

Play the announcement

•

Press ANNC in idle mode. The system announces “Announcement, press PLAY or press ANNC again to record a new announcement.”

• Press / PLAY/STOP and the announcement will be played.

Record your own announcement

•

Press ANNC in idle mode, and the system announces “Announcement,

press

PLAY

or press

ANNC

again to record a new announcement.”

• Press ANNC again and the system announces “Record after the tone,

press stoP when you are done.”

• After the tone, speak towards the microphone at the bottom front of the telephone base from about nine inches away.

• Press / PLAY/STOP when nished.

•

The answering system will automatically playback the newly recorded announcement. Press /PLAY/STOP to stop the playback at any time.

Delete your announcement

•

Press ANNC in idle mode, and the system announces “Announcement,

press

PLAY

or press

ANNC

again to record a new announcement.”

• Press /PLAY/STOP and then press DELETE when the system is playing the outg oing announcement. The system announc es

“Announcement deleted.”

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Advanced operation

Answering system operation

Messages can only be deleted after they are played.

If volume on the telephone base is set to

call screening is off, i.e. you cannot hear the message left by the caller during the recording process.

•

Message playback

• Press /PLAY/STOP to listen to messages. Press /PLAY/STOP

again to stop playback.

• If there are new messages, the system will announce the number of

new and old messages then play the new messages (oldest rst). If

there are no new messages, the system will announce the number of

old messages and playback all messages (oldest rst).

• Before each message is played, the day and time it was received will be announced.

Options during playback

• Press / /VOLUME to adjust the speaker volume.

• Press

/SKIP to skip to the next message.

• Press

/REPEAT to repeat the message currently playing.

• Press

X/DELETE to delete the current message. The system will

advance to the next message.

Delete all messages

• Press and hold X/DELETE when in idle mode.

• The system announces “

All old messages deleted.”

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Answering system operation

During remote access, if no key is pressed within eight seconds, the remote access call is automatically disconnected.

•

Remote access

You can access many features of your answering system remotely from any touch tone telephone. A four-digit security code is required to access the system and the factory default code is 0000; see page 29 if you wish to change it. To enter remote access:

• Dial your telephone number from any touch tone telephone.

• When the system answers and plays the outgoing announcement, press

to prompt for PIN. The

system announces “Please enter your remote access code.”

• After entering the remote access code, the system will play any new messages and then play the menu of commands.

0 To end the call

1 To play all messages

2 To play new messages

3 To delete the message

33 To delete all old messages

4 To repeat the previous message

5 To stop playing the message

6 To skip the message

7 To turn the answering system on

8 To turn the answering system off

9 To repeat help

Remote access commands:

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Advanced operation

Answering system operation

The message counter usually displays the total number of incoming messages. See the list below for explanations of other displays in this window.

Message window displays

0 No messages.

0 (ashing) The clock needs to be set.

1-99 Total number of old message(s) recorded.

1-99 (ashing) Total number of message(s) recorded, at least one is new.

1-99 & F (alternating) Memory is full with total number of messages recorded.

1-90 (counting) Elapsed time while recording an announcement.

1-99 Current message number during message playback.

0-8 Current volume level while adjusting.

02, 04, 06, 08, tS Current number of rings while setting.

-- System is answering a call.

-- (ashing) System is being setup or initialized, or being accessed remotely.

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Handset and telephone base indicators

Handset icons

Telephone base lights

Handset light

• Ringer off.

(Battery indicator)

• Cycles (low, medium, and full) when handset battery is charging.

• On when the handset speakerphone is in use.

IN USE • Flashes when there is an incoming call.

• On when the handset is in use.

VOICEMAIL • Flashes when there is a new network message (a subscription service

from your local telephone company).

CHARGE • On when the handset is in the telephone base.

ANS ON/OFF • On when the answering system is on.

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Appendix

Handset display screen messages

Display: When:

cAll

There is an incoming call.

coNNectING...

The cordless handset is searching for the telephone base.

eMPtY

There are no entries in the call log, director y, or redial list.

eNded

You have just ended a call.

full

The directory is full.

Mute

The microphone is muted temporarily during a conversation.

New

There are un-reviewed calls in the call log.

New voIceMAIl

There is new voicemail message.

Not AvAIlABle

Access is denied when there is no line or the handset is out of range from the telephone base.

No lINe

There is no telephone line connected.

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Handset display screen messages

Display: When:

PAGING

The handset locator has been acti vate d or the handset is being

paged.

PHoNe

The handset is in use.

wArNING cHecK BAtterY!

The battery is not installed or not installed properly in the handset.

-OR-

The battery needs to be replaced.

-OR-

An incorrect battery has been installed by mistake. Use only the supplied VTech battery, or equivalent.

Display: When:

PrIvAte NAMe

The caller is blocking name information.

PrIvAte NuMBer

The caller is blocking telephone number information.

PrIvAte cAller

The caller is blocking name and number information.

uNKNowN NAMe

This caller’s name is unavailable.

uNKNowN NuMBer

This caller’s number is unavailable.

uNKNowN cAller

No call information is available about this caller.

loNG dIStANce

(before caller’s number)

This is a long distance call.

Call log display screen messages

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Appendix

Battery

After the battery is fully charged for 16 hours, you can expect the following performance:

Operation Operating time

While in use (talking)

10 hours

While not in use (standby*)

100 hours

*Hands et is off the telephone b ase but not in u se.

The battery needs charging when:

• A new batter y is installed in the handset.

• Battery indicator on screen is empty.

CAUTION:

1. Use only the supplied battery (part number 89-1326-00-00) or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada go to visit www.vtechcanada.com or dial 1 (800) 267-7377.

2. Do not dispose of the battery in a re. Check with local waste management codes for special disposal instructions.

3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

4. Exercise care in handling batteries in order not to create a short circuit by letting them come into contact with conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns.

5. Charge the battery(ies) provided with or identied for use with this product only in accordance with the instructions and limitations specied in this manual.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.

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Important safety instructions

When usi ng your teleph one equipm ent, basic s afety preca utions sho uld always be fol lowed:

1. Read and underst and all instr uctions .

2. Follow all warning s and instru ctions mar ked on the prod uct.

3. Unplug this prod uct from the w all outlet be fore cleani ng. Do not use li quid or aeros ol cleaner s. Use a damp cl oth for clean ing.

4. Do not use this prod uct near water (f or example, nea r a bathtub, kitc hen sink, or s wimming po ol).

5. Do not place this pr oduct on an un stable sur face such as a tabl e, shelf or stan d. This prod uct may fall, c ausing seri ous damage.

6. Slots and o penings in the back or bot tom of the tel ephone b ase and handset are provide d for ven tilation. To protect them fr om overhe ating, t hese ope nings m ust not be blocke d by placing the prod uct on a soft sur face such as a bed, sof a or rug. This produ ct should never be pl aced near or over a radiat or or heat register. This pr oduct shou ld not be plac ed in an area wh ere proper ven tilation is n ot provided .

7. This product shoul d be operated only fro m the type of power sour ce indicated on th e marking label . If you are not sure of the type of power supp ly in your home, consul t your dealer or l ocal power c ompany.

8. Do not allow anyth ing to rest on th e power cord. D o not install t his produc t where the co rd may be walked o n.

9. Never push objects of any kind into this produc t through slots in the teleph one base or handset as they may touch danger ous voltage point s or create a short circ uit that could

result in a r isk of re or ele ctric sho ck. Never spi ll liquid of an y kind on the pr oduct.

10.

To reduce the risk of electr ic shock, do not disas semble this pro duct, but take it to an authorize d service faci lity. Opening or remov ing parts of the teleph one base or handset other

than spe cied acc ess doors m ay expose you to da ngerous vol tages or othe r risks. Inc orrect rea ssemblin g can cause el ectric sho ck when the p roduct is su bsequent ly used.

11. D o not overload w all outlets a nd extensio n cords as th is can result i n the risk of r e or electri c shock.

12. U nplug this p roduct fro m the wall outl et and refer ser vicing to an autho rized serv ice facili ty under th e following c ondition s:

A. When the power sup ply cord or pl ug is damaged o r frayed. B. If liquid has been s pilled ont o the produc t. C. I f the produc t has been exp osed to rain or w ater. D. I f the produc t does not op erate normal ly by followi ng the operat ing instru ctions. Adj ust only tho se control s that are covere d by the operat ion instru ctions, as i mproper

adjustment of ot her control s may result in d amage and of ten requires ex tensive work by an aut horized tec hnician to re store the pro duct to norm al operatio n.

E. If the product ha s been dropp ed and the tel ephone bas e and/or hand set has been da maged. F. If the produ ct exhibits a d istinct ch ange in per formance.

13. The power unit is intend ed to be correct ly oriente d in a ver tical o r oor mo unt posit ion. The prongs ar e not desi gned to h old the p lug in pl ace if it is plugg ed into a ceiling,

under-th e-table o r cabinet out let.

14. Avo id using a tel ephone (other t han cordle ss) during an el ectrica l storm. Ther e is a remote ris k of electri c shock from l ightning .

15. D o not use the tel ephone to re port a gas le ak in the vici nity of the l eak.

16. O nly put the ha ndset of your te lephone nex t to your ear whe n it is in normal t alk mode.

CAUTION: Use o nly the power ad apter provi ded with thi s product . To purchase, visi t our website at w ww.vtechph ones.com or c all 1 (800) 595 -9511. In Can ada go to www.vtec hcanada .com or dial 1 (80 0) 267-7377.

SAVE THESE INSTRUCTIONS

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Appendix

Troubleshooting

Problem Suggestion

My telephone does not work at all.

• Make sure the battery is installed and charged correctly (page 2). For optimum daily performance, return the cordless handset to the telephone base after use.

• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.

•

Make sure the telephone line cord is plugged rmly into the telephone base and the wall jack.

• Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.

• Charge the battery in the cordless handset for at least 16 hours.

• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase a new battery.

• Disconnect the telephone base from the jack and plug in a working telephone. If this telephone does not work, the problem is probably in the wiring or the local ser vice. Call the local telephone company.

LOW BATTERY is displayed on screen.

• Place the handset in the telephone base for recharging.

• Remove and re-install the battery and use it normally until fully discharged, then recharge the handset on the telephone base for 16 hours.

• If the above measures do not correct the problem, the batter y may need to be replaced.

If you have difculty with your telephone, please try the suggestions below. For Customer Service, visit our website at www. vtechphones.com, or call 1 (800) 595-9511; in Canada go to www.vtechcanada.com or dial 1 (800) 267-7377.

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Problem Suggestion

The battery does not charge in the handset or the handset battery does not accept charge.

• Make sure the handset is placed in the telephone base correctly. The CHARGE light on the

telephone base should be on.

• Remove the battery from the handset and then re-install it in the handset. Put the handset back to the telephone base and charge for 16 hours.

• If the cordless handset is in the telephone base but the CHARGE light is not on, see

The

CHARGE light is off in this section.

• It may be necessary to purchase a new battery. Please see the Battery section of this user’s manual (page 37).

• The telephone might be malfunctioning. Please see the Warranty section of this user’s manual (page 50) for further instruction.

The CHARGE light is off.

• Clean the charging contacts on the cordless handset(s) and telephone base each month using a pencil eraser or a dry non-abrasive fabric.

•

Make sure the power adapter and telephone line cords are plugged in correctly and securely

• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the cordless handset and telephone base to reset.

• The telephone might be malfunctioning. Please see to the Warranty section of this user’s manual (page 50) for further instruction.

Troubleshooting

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Appendix

Troubleshooting

Problem Suggestion

There is no dial tone. • First, try all the above suggestions.

• Move the cordless handset closer to the telephone base. It might be out of range.

• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

• Disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on the other telephone either, the problem is in your wiring or local service. Contact your local telephone company.

My ha ndset displays

CONNECTING...

Move the handset closer to the telephone base. You might have moved out of range.

•

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Troubleshooting

Problem Suggestion

The telephone does not ring when there is an incoming call.

• Make sure the ringer is on (see page 9 for handset and page 27 for telephone base).

• Make sure the telephone line cord and power adapter are plugged in properly (see page 3).

• The cordless handset may be too far from the telephone base. Move it closer to the telephone base.

• There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them.

• If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply).

• Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

•

Test a working telephone at the telephone jack. If another telephone has the same problem, the problem is in the telephone jack. Contact your local telephone company (charges may apply)

• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

• Remove and re-insert the battery and place the cordless handset in the telephone base.

• Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.

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Appendix

Troubleshooting

Problem Suggestion

I cannot dial out. • First, try all the above suggestions.

• Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.

•

Make sure the telephone is set to the correct dial type (pulse dial or tone dial) for the service in your area. See Dial type section on page 12 to set the dial type.

• If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply).

• Eliminate any background noise. Noise from a television, radio, or other appliances may cause

the telephone not to dial out properly. If you cannot eliminate the background noise, rst try

muting the cordless handset before dialing, or dialing from another room in your home with less background noise.

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Troubleshooting

Problem Suggestion

There is noise or interference during a telephone conversation.

My calls cut in and out when I am using the cordless handset.

• The handset may be out of range. Move it closer to the telephone base.

• Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.

• Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible fro+m the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

• Microwave ovens operate on the same frequency as your telephone. It is normal to experience static on your telephone while the microwave oven is operating. Do not install this telephone in the same outlet or near a microwave oven.

• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this solves the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector.

• The layout of your home or ofce might be limiting the operating range. Try moving the telephone

base to another location, preferably a higher location for better reception.

• Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact the local telephone company (charges may apply).

• If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply).

• Do you have DSL service? If yes, you need to have a DSL lter installed at every telephone jack that has a telephone connected to it. Contact your DSL service provider for lter information.

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Appendix

Troubleshooting

Problem Suggestion

I hear other calls when using the telephone.

• Disconnect the telephone base from the telephone jack. Plug in a different telephone. If there are still other calls, the problem is probably in the wiring or local service. Call your local telephone company.

I hear noise in the cordless handset, and none of the keys or buttons work.

• Make sure the telephone line cord is plugged in securely.

My caller ID features are not working properly

• Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone.

• The caller may not be calling from an area which supports caller ID.

• Both you and the caller’s telephone companies must use equipment which are compatible with caller ID ser vice.

• If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for lter information.

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Problem Suggestion

The system does not receive caller ID or the system does not display caller ID during call waiting.

• Make sure you subscribe to caller ID with call waiting features provided by the local telephone company.

• The caller may not be calling from an area which supports caller ID.

• Both you and the caller’s telephone companies must use equipment which are compatible with caller ID ser vice.

• If you subscribe to DSL service, install a DSL lter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for lter information.

The answering system does not answer after the correct number of rings.

• Make sure the answering system is on. When the answering system is on, the red light on the ANSWER ON/OFF key should be lit.

• If toll saver is activated, the number of rings changes to two when there are new messages waiting (page 27).

• If the memory is full or if the answering system is off, the system will answer after ten rings.

• In some cases, the answering system will be affected by the ringing system used by the local telephone company.

The announcement message is not clear.

• When recording the announcement, make sure you speak in a normal tone of voice about nine inches from the telephone base.

• Make sure there is no background noise (television, music, trafc, etc.) when recording.

Troubleshooting

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Appendix

Problem Suggestion

The answering system does not record messages.

• Make sure the answering system is on.

The messages on the answering system are incomplete.

• If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes.

• If the caller pauses for more than ve consecutive seconds, the system stops recording and

disconnects the call.

• If the memory on the system becomes full during a message, the system stops recording and disconnects the call.

• If the caller’s voice is very soft, the system may stop recording and disconnect the call.

The messages on the system are very

difcult to hear.

• Press / /VOLUME on the telephone base to increase the speaker volume.

The answering system does not respond to remote commands.

• Make sure your remote access code is correct (page 32).

• Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.

• The answering system may not detect the remote access code when the announcement is playing. Wait until the announcement is over before entering the code.

• There may be interference on the telephone line you are using. Press the keypad keys rmly

when dialing.

Troubleshooting

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Troubleshooting

Problem Suggestion

My cordless handset beeps and is not performing normally.

• Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different working electrical outlet not controlled by a wall switch.

• Move the cordless handset closer to the telephone base. It may be out of range.

• Reset the telephone base by unplugging the unit’s electrical power. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.

• Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

Common cure for electronic equipment

• If the unit is not responding normally, try putting the cordless handset in the telephone base. If it does not seem to respond, try the following (in the order listed):

• Disconnect the power to the telephone base.

• Disconnect the battery on the cordless handset.

• Wait a few minutes before connecting power to the telephone base.

• Re-install the battery and place the cordless handset into the telephone base.

• Wait for the cordless handset to synchronize its connection with the telephone base. Allow up to one minute for this to take place.

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Appendix

Operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can

communicate over only a certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or ofce.

When the handset is out of range, the handset will display CONNECTING. The user can access the handset directory, and certain parts of the menu system, i.e. handset setting, but not the time setting and telephone base setting. NOT AVAILABLE will be displayed if access is denied.

If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press

/FLASH. Move closer to the

telephone base, then press /FLASH to answer the call. If the handset moves out of range during a telephone conversation, there might be interference. To improve reception, move closer to the telephone base.

Maintenance

Taking car e of your tele phone

Your cordless telepho ne contains sophist icated ele ctronic p arts, so it must be treate d with care.

Avoid roug h treatm ent

Place the handset down gently. Save th e original p acking materials to protect your tel ephone if yo u ever need to ship it.

Avoid wate r

Your teleph one can b e damage d if it gets wet. Do not use t he handset outdoors in the rain, or h andle it with wet h ands. Do not insta ll the telephone base near a sink, bat htub or showe r.

Elect rical sto rms

Electr ical storms can somet imes cause p ower surges h armful to electroni c equipmen t. For your own safety, take caut ion when usi ng electr ic applia nces duri ng storms.

Clean ing your telephone

Your telephon e has a durable pl astic casing that shoul d retain its lus ter for many years. Clean it only wit h a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning so lvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.

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About cordless telephones

Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and

the cordless handset by radio waves, so there is a possibility that the c ordless teleph one conversations could be intercepted by radio receivin g equipment within range of t he cordless handset . For this reason, you should not think of c ordless telephone conversations as bein g as private as t hose on cor ded teleph ones.

Elect rical Power: The telepho ne base of t his cordless telep hone must be connected to a working electrical outlet. The electri cal outlet should not be controlle d by a wall swit ch. Calls ca nnot be made f rom the cor dless handset if the telephone ba se is unplugged or switched off, or if the electrical power is interrupted.

Potent ial TV I nterfe rence: S ome cord less tele phones operate at frequencies that may c ause inter ference to televis ions and VCRs. To minimize o r prevent such inter ference, do not place the telephone base of the cordles s telephone near or on top of a TV or VCR. If interferenc e is experienced, moving the cordless telephone farth er away from the T V or VCR will of ten reduce or eliminate t he interference.

Recha rgeabl e Batterie s: This product contains either Nickel -Cadmiu m or Nickel-Metal Hydri de rechargea ble batteries. Exercise care in handling batteries in order not to create a short circui t with conductin g material such as rings, brace lets, and keys. The battery or conductor may overheat and cause harm. Obser ve proper p olarity between th e battery a nd the battery charg er.

Nickel -Met al Hydride Recharge able Batteri es: Dispose o f these batter ies in a safe manner. Do not burn or pun cture. Like oth er batteries of this type, if burned o r puncture d, they coul d release c austic material which could caus e injury.

•

Warranty

What do es this limited warranty cover ?

The manufacturer of this VTech Produ ct warrants to the holder of a valid proof of purchase (“Cons umer” or “you”) that the Product and all a ccessories prov ided in t he sa les package (“Product”) are free from defects in mater ial an d workmanship, pursuant to th e foll owing terms and c onditio ns, wh en installed and used normal ly and in ac cordance with th e Product operating instruc tions. Th is limited warranty extends o nly to the C onsumer for Products purchased and used in the United States of Amer ica and Canada.

What wil l VTech do if th e Product i s not free fr om defec ts in mate rials and wo rkmanship during th e limited warranty p eriod (“Materia lly Defe ctive Prod uct”)?

During the limited warranty period, VTech’s authorized servi ce representative will repair or replace at V Tech’s opt ion, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbi shed replaceme nt parts. If we c hoose to replace the Product, we may replace it with a new o r refurbished Produc t of the same or similar design. We will retain defective parts, module s, or equipment. Repai r or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return repaired or replacement Products to you in working co ndition. You should expec t the repair o r replacement to take approximatel y 30 days.

How long i s the limited warranty period?

The limite d warranty peri od for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replace s a Materially Defective Produc t under the terms of this limited warranty, this li mited warran ty also applies to repaired or replace ment Produc t for a period of ei ther (a) 90 days from th e date the repair ed or replacement Product is shipped to you or (b) th e time remai ning on the or iginal one-year warra nty; whic hever is long er.

What is not covered by t his limited warranty?

This lim ited warranty does not c over:

1. Produ ct that has b een sub jected to misu se, accident, shipping or other physical damage, improper insta llation, abnormal operation or handli ng, neg lect,

inundation, re, water or other liqu id intrusi on; or

2. Produ ct that has been damaged due to repair, alteration or mo dicati on by anyone other than an aut horized ser vice representat ive of VTech; or

3. Produ ct to the exte nt that the pr oblem experienced is caused by signal conditions, net work reli ability, or cable or anten na systems; or

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Appendix

Warranty

4. Produ ct to the exte nt that the pr oblem is cau sed by use wit h non-VTech ac cessori es; or

5. Produ ct whose war ranty/quality stickers, prod uct serial number plates or elect ronic serial number s have been removed, altered or rendered illegibl e; or

6. Produc t purchased, used, serviced, or shipped for repair from outside the United States of A merica or Canada, or u sed for c ommercial or institutio nal purposes (inclu ding but not l imited to Pro ducts use d for rental p urposes); or

7. Produ ct returne d without va lid proof of p urchase (see item 2 below); or

8. Charg es for insta llation or set up, adjustm ent of custo mer contro ls, and inst allation o r repair of systems outside the unit.

How do you get warranty servi ce?

To obtain warranty ser vice in the United State s of Americ a, please call 1 (800) 595- 9511; In Canada , please call 1 (800) 267-7377. N OTE: Before calling for ser vice, please r eview the user’s manual - a ch eck of the Pro duct con trols and features may save you a servic e call.

Except as prov ided by applicable law, you assume the risk of loss or dama ge during transit and transpor tation and are resp onsible for del ivery or handli ng charges incurr ed in the trans port of the Pro duct(s) to the ser vice loc ation. VTech wil l return repai red or replac ed Product under this lim ited warrant y to you, transportati on, deliver y or handlin g charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of pur chase does not meet the terms of this limited war ranty, VTech will notify you and wil l request that you authorize the cost of repair pr ior to any furth er repair ac tivity. You must pay for the cost o f repair and re turn shipp ing costs f or the repair of Product s that are not covered by this limited warranty.

What must you return with the Product to ge t warrant y servic e?

Return the entire ori ginal pack age and contents including the Product to the VTech servi ce locati on along with a descri ption of the m alfunction or dif culty; and

2. Include “valid proof of purchase” (sales receipt) identify ing the Prod uct purch ased (Product model) and the date of p urchase or r eceipt; an d

3. Provid e your name, co mplete and c orrect ma iling address, and telephone num ber.

Other Limitati ons

This warranty is the complete and exclusive ag reement between you and VTech. It supersedes all other wr itten o r oral c ommunic ations r elated to this Pr oduct. VTech prov ides no oth er warranties for this Product. The warran ty exclusi vely desc ribes all of VTech’s respo nsibilities regar ding the Pr oduct. T here are no other

express w arranties . No one is authorized to make modications to this limited warranty and yo u should not r ely on any suc h modication. State/ Provincia l Law Rights: This warran ty gives you s pecic legal right s, and you may also have other ri ghts, whic h vary from s tate to state or province to p rovince. Limitations: Implied warrantie s, including those of tne ss for a par ticular purpos e and merchant ability (an unw ritten warrant y that the Product is t for ord inary

use) are li mited to one year from date of pur chase. Some states/provinces do not al low limit ations on how long an implied warranty lasts, so the above l imitatio n may not apply to you. In no event shall VTech be li able for any indirect, speci al, inc idental, conse quential, or si milar damages ( including, but not limited to lost

prots o r revenue, inability to us e the Product or other as sociated e quipment , the cost of s ubstitute equipment, and claim s by third par ties) resulting from the use

of this Produc t. Some states/pr ovinces do not allow the exclusion or limit ation of incidental or c onseque ntial damages, so the above limitation or exclusion may not appl y to you.

Please retain your original sales receipt as proof of purchase.

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FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television recep

tion, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or by

stander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.

Privacy of communications may not be ensured when using this telephone.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The

label on the back or bottom of this equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to

your local telephone company upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called.

The REN for this product is encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more information, please contact your local telephone company.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equip-

ment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

•

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Appendix

FCC, ACTA and IC regulations

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is

required to notify you before interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its

facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or

test emergency numbers, please:

Remain on the line and briey explain the reason for the call before hanging up.

Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

This equipment complies with regulations RSS-213 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

The term ‘’IC: ‘’ before the certication/registration number only signies that the Industry Canada technical specications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the

devices does not exceed ve.

This Class B digital apparatus complies with Canadian ICES-003.

•

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The RBRC® Seal on th e nickel-metal-hyd ride battery indi cates that V Tech Communic ations, In c. is volunt arily par ticipati ng in an indus try program to colle ct and recycle these batteries at t he end of thei r useful live s, when taken o ut of serv ice within the United S tates and Canada.

The RBRC

progra m provides a c onvenient alternative t o placing us ed nickel-metal- hydride bat teries into the trash or m unicipal

waste, wh ich may be ill egal in your ar ea.

VTech’s par ticipati on in RBRC® makes it ea sy for you to drop off the spe nt batter y at local ret ailers par ticipating in the RB RC® progra m or at aut horized V Tech product s ervice centers. Please call 1- 800 -8- BATTERY TM for infor mation on Ni -MH battery recyc ling and d isposal b ans/restriction s in your area. V Tech’s involveme nt in this pro gram is par t of its commitment to protecting ou r environment a nd conser ving natural resources.

R BRC

is a regi stered t rademark of Recha rgeabl e Batter y Recycling Corporation.

The RBRC® seal

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Appendix

Technical specications

Frequency control Crystal controlled

PLL synthesizer

Transmit frequency

Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448MHz

Channels 5

Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according

to environmental conditions at the time of use.

Size

Handset: 170.9mm X 48.1mm X 25.8mm Telephone base: 179.8mm X 123.8mm X 95.0mm

Weight Handset: 131.0 grams (including battery)

Telephone base: 296.8 grams

Power requirements Handset: 2.4V DC 600mAh NiMH battery

Telephone base: 6V DC @ 600mA

Memory Handset directory: 50 memory locations; up to 24 digits and 15 characters

Handset call log: 50 memory locations; up to 20 digits and 15 characters

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Index

About cordless telephones 50 Activate the answering system 27 Advanced operation 16 Answering system operation 26

Basic operation 14 Battery 9, 37

Caller ID 20 Call log 21, 36 Call waiting 14 Chart of characters 17 Clear voicemail 12

Date and time 8 Delete all messages 31 Delete from redial 25 Delete from the call log 23 Delete from the directory 19 Delete your announcement 30 Desk/table bracket installation 4 Dial a call log number 22 Dial a directory entry 18

Dial from redial 25 Dial type 4, 12 Director y 16

DSL lter 5

Edit a directory entry 19 Edit handset name 11

FCC, ACTA and IC regulations 52 Find Handset 15

Handset and telephone base indicators 34 Handset display screen messages 35 Handset icons 34 Handset layout 6 Handset light 34

Important safety instructions 38 Index 56 Installation 1 Install handset battery 2

Key tone 10

Language 11

Maintenance 49 Make, answer and end calls 14 Message capacity 26 Message playback 31 Message window displays 33 Mute 14

Operating range 49 Options during playback 31 Options while on calls 14 Outgoing announcements 30 Out of range tone 10

Parts checklist 1 Personal identication number

(PIN) 29

Play the announcement 30

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Record your own announcement 30 Redial 24 Remote access 32 Reset to default settings 13 Review redial 24 Review the call log 21 Review the directory 16 Ring melody 8 Ring volume 9

Search the directory 16 Set number of rings 27 Set telephone base date and time 27 Set telephone base melody 28 Set telephone base ringer volume 28 Speakerphone 14 Store an entry in the directory 18 Store a number from redial to the directory 24 Store a call log number 22

Technical specications 55 Telephone base 3, 7

Telephone base lights 34 Telephone settings 6 The RBRC® seal 54 Troubleshooting 39

Volume 9, 28

Warranty 50

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon

Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C.

Printed in China.

91-001156-030-100

VTech 6032 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of contents

Installation

Parts checklist

Install handset battery

Telephone base installation

Dial type

Desk/table bracket installation

If you subscribe to DSL service

Telephone settings

Handset layout

Telephone base layout

Date and time

Ring melody

Battery low tone

Ring volume

Out of range tone

Key tone

Edit handset name

Language

Clear voicemail

Dial type

Reset to default settings

Basic operation

Make, answer and end calls

Call waiting

FIND HANDSET

Advanced operation

Directory

Review the directory

Search the directory

Character of chart

Store a directory entry

Dial a directory entry

Delete from the directory

To delete one entry

To delete all entries

Edit a directory entry

About caller ID

Call log

Review the call log

Advanced operation

Store a call log number

Dial a call log number

Delete from the call log

Redial

Review redial

Store a redial number to the directory

Dial from redial

Delete from redial

Answering system operation

Message capacity

Activate the answering system

Set number of rings

Set telephone base date and time

Set telephone base melody

Set telephone base ringer volume

Outgoing announcements

Play the announcement

Record your own announcement

Delete your announcement

Message playback

Options during playback

Delete all messages

Remote access

Message window displays

Handset and telephone base indicators

Handset icons

Telephone base lights

Handset light

Handset display screen messages

Call log display screen messages

Battery

Important safety instructions

Troubleshooting

LOW BATTERY is displayed on screen.

CONNECTING...