VTech 6031 User Manual

Congratulations

on purchasing your new VTech product.

Before using this telephone, please read the

Important safety instructions

on page 30 of this manual.

This manual has all the feature operations and troubleshooting necessary to install

and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech

product. For support, shopping, and everything new at VTech, visit our website at

www.vtechphones.com. In Canada, please visit www.vtechcanada.com.

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Table of contents

Installation . . . . . . . . . . . . . . . . . . . . . . . . 1

Parts checklist . . . . . . . . . . . . . . . . . . . . . . 1

Install handset battery . . . . . . . . . . . . . . . . . . 2

Telephone base installation . . . . . . . . . . . . . . . 3

Desk/table bracket installation . . . . . . . . . . . . . . 4

Dial type . . . . . . . . . . . . . . . . . . . . . . . . . 4

DSL lter . . . . . . . . . . . . . . . . . . . . . . . . . 5

Telephone settings . . . . . . . . . . . . . . . . . . . . 6

Handset layout . . . . . . . . . . . . . . . . . . . . . . 6

Telephone base layout . . . . . . . . . . . . . . . . . . 7

Date and time . . . . . . . . . . . . . . . . . . . . . . . 8

Ring melody . . . . . . . . . . . . . . . . . . . . . . . 8

Ring volume . . . . . . . . . . . . . . . . . . . . . . . 9

Battery low tone . . . . . . . . . . . . . . . . . . . . . 9

Out of range tone . . . . . . . . . . . . . . . . . . . . 10

Key tone . . . . . . . . . . . . . . . . . . . . . . . . 10

Edit handset name . . . . . . . . . . . . . . . . . . . 11

Language . . . . . . . . . . . . . . . . . . . . . . . . 11

Dial type . . . . . . . . . . . . . . . . . . . . . . . . 12

Clear voicemail . . . . . . . . . . . . . . . . . . . . . 12

Reset to default settings . . . . . . . . . . . . . . . . 13

Temporary tone dialing . . . . . . . . . . . . . . . . . 13

Basic operation . . . . . . . . . . . . . . . . . . . . . 14

Make, answer and end calls . . . . . . . . . . . . . . 14

Options while on calls . . . . . . . . . . . . . . . . . 14

Speakerphone . . . . . . . . . . . . . . . . . . . . . 14

Mute . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Call waiting . . . . . . . . . . . . . . . . . . . . . . . 14

Find handset . . . . . . . . . . . . . . . . . . . . . . 15

Advanced operation . . . . . . . . . . . . . . . . . . 16

Director y . . . . . . . . . . . . . . . . . . . . . . . . 16

Review the directory . . . . . . . . . . . . . . . . . . 16

Search the director y . . . . . . . . . . . . . . . . . . 16

Character chart . . . . . . . . . . . . . . . . . . . . . 17

Store a directory entry . . . . . . . . . . . . . . . . . 18

Dial a directory entry . . . . . . . . . . . . . . . . . . 18

Edit a directory entr y . . . . . . . . . . . . . . . . . . 19

Delete from the directory . . . . . . . . . . . . . . . 19

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 20

Call log . . . . . . . . . . . . . . . . . . . . . . . . . 21

Review the call log . . . . . . . . . . . . . . . . . . . 21

Dial a call log number . . . . . . . . . . . . . . . . . 22

Store a call log number . . . . . . . . . . . . . . . . . 22

Delete from the call log . . . . . . . . . . . . . . . . . 23

Redial . . . . . . . . . . . . . . . . . . . . . . . . . 24

Review redial . . . . . . . . . . . . . . . . . . . . . . 24

Store a redial number to the director y . . . . . . . . . 24

Dial from redial . . . . . . . . . . . . . . . . . . . . . 25

Delete from redial. . . . . . . . . . . . . . . . . . . . 25

Handset and telephone base indicators . . . . . . . . 26

Handset light . . . . . . . . . . . . . . . . . . . . . . 26

Telephone base lights . . . . . . . . . . . . . . . . . 26

Handset icons . . . . . . . . . . . . . . . . . . . . . 26

Handset display screen messages. . . . . . . . . . . 27

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Table of contents

Call log display screen messages . . . . . . . . . . . 28

Battery . . . . . . . . . . . . . . . . . . . . . . . . . 29

Important safety instructions . . . . . . . . . . . . . . 30

Troubleshooting . . . . . . . . . . . . . . . . . . . . 31

Operating range . . . . . . . . . . . . . . . . . . . . 39

Maintenance . . . . . . . . . . . . . . . . . . . . . . 39

About cordless telephones . . . . . . . . . . . . . . . 40

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 40

FCC, ACTA and IC regulations . . . . . . . . . . . . . 42

The RBRC® seal . . . . . . . . . . . . . . . . . . . . 43

Technical specications . . . . . . . . . . . . . . . . 44

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 45

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iii

Installation

Parts checklist

Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following:

1. Handset

2. Telephone base

3. User’s manual

4. Base power adapter

5. Batter y

6. Batter y compartment cover

7. Telephone line cord

1. Handset

2. Telephone base

3. User’s manual

For re pla cemen t

• ba tt eri es or power adapter, vi sit our website a t www . vt ec hph one s. com or call 1 (800) 595-9511. In Canada go to www.vtechcanada. com or dial 1 (800) 267-7377.

Installation

Basic operation

4. Base power adapter

7. Telephone line cord

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5. Battery

6. Battery compartment cover

If the handset will

• not be used for a long period of time, remove the bat tery to prevent possible leakage.

To p urc has e

• re pl ace men t ba tt eri es, vi sit our website at www . vt ec hph one s. co m or call 1 (800) 595-9511. In Canada, go to www. vtechcanada.com or dial 1 (800) 267-

7377.

Installation

Install handset battery

• Align the two holes in the plug with the socket pins according to the color-coded label in the battery compartment, then snap the plug into place.

• Place the battery into the compartment.

• Position the battery compartment cover and slide it upwards until it clicks into place.

• Put the handset in the telephone base to charge the new battery for at least 16 hours. The battery may have enough charge for shor t calls. For best performance, charge it for at least 16 hours.

You can keep the battery charged by returning the handset to the telephone base after each use. When the battery power is fully depleted, a full recharge takes about 16 hours.

For further information on batteries, please see the

color-coded label

Battery section on page 29.

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Installation

Telephone base installation

Install the telephone base and the charger as shown below. Choose a location away from any electronic equipment and appliances such as personal computers, computer routers, television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture.

1. Plug the telephone line cord into a telephone wall jack.

2. Plug the power adapter into an electrical outlet not controlled by a wall switch.

Use only the

• VTech batteries and power adapter (or equivalent) supplied with this telephone. To obtain a replacement, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada go to www.vtechcanada. com or dial 1 (800) 267-7377.

•

This power unit is intended to be correctly oriented

in a vertical or oor

mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-thetable or cabinet outlet.

Installation

Basic operation

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Installation

Desk/table bracket installation

The telephone base comes with the desk/table bracket installed and ready for tabletop use.

To remove the bracket:

1. Push the bracket away from the telephone base as shown below. Do not remove the bracket by force to avoid breakage of the tabs.

Dial type

If you have touch-tone service, your telephone is ready to use as soon as the battery is charged.

If you have pulse (rotary) service, the dial type must be changed. To change the dial type, see Dial type section on page 12.

To install the bracket:

1. Align the tabs of the bracket with the slots at the bottom of the telephone base as shown in the diagram.

2. Slide the bracket towards the center of the tele phone base until it click s into place.

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Installation

If you subscribe to DSL service

If you receive high speed internet through your telephone line (commonly referred to as DSL), and you are experiencing interference during telephone conversations and/or your caller ID features are

not functioning properly, install a DSL lter to the telephone line between the telephone base and the telephone wall jack. Contact your DSL provider for a DSL lter.

DSL lter (for

DSL users)

To single telephone jack (RJ11C) Telephone line cord

Installation

Basic operation

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Telephone settings

Handset layout

1. Earpiece

/ (directory/volume)

(speakerphone)

5. Dialing keys (0-9,*,#)

6. REDIAL/PAUSE

7. Microphone

8. Handset display

9. MENU/SELECT

10. CID/

11. OFF/CLEAR

12. MUTE

13. REMOVE

/FLASH

(caller ID/volume)

2 3

10 11

12 13

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Telephone settings

Telephone base layout

1. CHARGE light

2. IN USE light

3. VOICEMAIL light

4. FIND HANDSET

Telephone settings

Basic operation

1 2

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Telephone settings

When entering

• the date or time, if the digit is single, a zero must be

entered rst (i.e.

if the time is 6:08, you must enter

0608).

Date and time

• Press MENU/SELECT to display menu when in idle mode.

• Press

• Use the keypad to set the year. Press

• Use the keypad to set the date. Press

•

Use the keypad to set the time. Press or to select a.m. or p.m.

or to reach DATE/TIME. Press MENU/SELECT.

MENU/SELECT. MENU/SELECT.

Press MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep.

Ring melody

There are ten handset ringer melodies to choose from.

• Press

• The screen displays STORED

MENU/SELECT to display menu when in idle mode.

or to reach SETUP HS. Press MENU/SELECT. or to reach RING MELODY. Press MENU/SELECT, a

checkmark is shown next to the current ring melody.

or to scroll through the choices and a sample of each

ring melody will be played. Press MENU/SELECT.

and you’ll hear a conrmation beep.

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YeAr 200\

dAte \1/01

tIMe \2:12AM

rING MelodY rING voluMe

MelodY 1 MelodY 2

Stored

Telephone settings

Ring volume

The handset ringer volume can be adjusted from ve available levels.

• Press

Battery low tone

The handset is preset to beep when the battery level is low.

• Press

• A checkmark is shown next to the current selection. Press

• The screen displays STORED

MENU/SELECT to display menu when in idle mode.

or to reach SETUP HS. Press MENU/SELECT. or to reach RING VOLUME. Press MENU/SELECT. or to scroll through the choices and a sample of each ring

volume will be played.

MENU/SELECT to conrm. The screen displays STORED and

you’ll hear a conrmation beep.

MENU/SELECT to display the menu when in idle mode.

or to reach SETUP HS. Press MENU/SELECT. or to reach TONES. Press MENU/SELECT. or to reach BATTERY LOW. Press MENU/SELECT.

to choose ON or OFF. Press MENU/SELECT.

and you’ll hear a conrmation beep.

toNeS HANdSet NAMe

BAtterY low out of rANGe

oN off

The handset will

• not ring when the ringer volume is at the lowest setting. A ringer off icon will be displayed.

While the

• telephone is ringing, you can temporarily silence the ringer by pressing

OFF/CLEAR MUTE. A ringer

off icon be displayed. The next call will ring normally.

Telephone settings

Basic operation

will

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Telephone settings

Press OFF/CLEAR

• at anytime to the return to previous screen. Press and hold

•

OFF/CLEAR

anytime to exit the menu.

Out of range tone

The handset will beep during a conversation when it is out of range from the telephone base. This tone is preset to ON.

• Press

• A checkmark is shown next to the current selection. Press

• The screen displays STORED

MENU/SELECT to display the menu when in idle mode.

or to reach SETUP HS. Press MENU/SELECT. or to reach TONES. Press MENU/SELECT. or to reach OUT OF RANGE. Press MENU/SELECT.

to choose ON or OFF. Press MENU/SELECT.

and you’ll hear a conrmation beep.

Key tone

The handset is preset to beep whenever any button is pressed. To change this setting:

• Press

• A checkmark is shown next to the current selection. Press

• The screen displays STORED

MENU/SELECT to display the menu when in idle mode.

or to reach SETUP HS. Press MENU/SELECT. or to reach TONES. Press MENU/SELECT. or to reach KEY BEEPS. Press MENU/SELECT.

or to

select ON or OFF. Press MENU/SELECT.

and you’ll hear a conrmation beep.

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toNeS HANdSet NAMe

out of rANGe KeY BeePS

oN off

Telephone settings

Edit handset name

• Press MENU/SELECT to display the menu when in idle mode.

• Press

Press REMOVE to backspace and erase characters. Press and hold

•

REMOVE to delete the entire entry. Press * to alternate between uppercase and lowercase.

• Use the keypad to enter characters (see the chart on page 17). Press

MENU/SELECT.

• The screen displays STORED

or to reach SETUP HS. Press MENU/SELECT. or to reach HANDSET NAME. Press MENU/SELECT.

and you’ll hear a conrmation beep.

Language

To change the language for all screen displays:

• Press

• A checkmark is shown next to the current selection. Press

• Press

• The screen displays STORED

MENU/SELECT to display menu when in idle mode.

or to reach SETUP HS. Press MENU/SELECT. or to reach LANGUAGE. Press MENU/SELECT.

to choose the desired language.

MENU/SELECT.

and you’ll hear a conrmation beep.

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HANdSet NAMe lANGuAGe

eNter NAMe HANdSet

lANGuAGe reSet

A handset name

• can be up to 14 characters only.

Only handset

• display screens are affected by the language setting.

Basic operation

Telephone settings

The clear voicemail

• feature only turns off the displayed NEW

VOICEMAIL

and VOICEMAIL light on the telephone base. It does not delete your voicemail message(s). Use this feature when the telephone indicates there is voicemail when you have none or you have accessed your voicemail from a remote location (while away from home). If there is actually a new voicemail message, your local telephone company will continue to send a signal which will cause the NEW

VOICEMAIL

in the handset and the telephone base VOICEMAIL light to

ash.

message

Dial type

The dial type is preset to touch tone. If you have pulse (rotary) service, the dial type must be changed.

• Press MENU/SELECT to display menu when in idle mode.

• Press

• A checkmark is shown next to the current selection. Press

or to reach SETUP BS. Press MENU/SELECT. or to reach DIAL T YPE. Press MENU/SELECT.

to choose between TONE and PULSE. Press MENU/SELECT.

• The screen displays STORED

and you’ll hear a conrmation beep.

Clear voicemail

If you subscribe to voicemail services provided by your local telephone company, NEW VOICEMAIL will appear on the handset display and the VOICEMAIL light on the telephone base will ash when you have a new voicemail message. This feature allows you to turn off these indicators.

• Press

• The screen displays INDICATOR OFF?

• The screen displays STORED

MENU/SELECT to display the menu when in idle mode.

or to reach SETUP BS. Press MENU/SELECT. or to reach CLR VOICEMAIL. Press MENU/SELECT.

Press MENU/SELECT.

and you’ll hear a conrmation beep.

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dIAl tYPe clr voIceMAIl

toNe PulSe

clr voIceMAIl reSet

INdIcAtor off?

Telephone settings

Reset to default settings

The handset and the telephone base can be individually reset to their default settings by selecting RESET in the SETUP HS or SETUP BS menus respectively.

• Press

•

• Press or to reach RESET. Press MENU/SELECT.

• The screen displays RESET?

• If selection is conrmed, the screen displays STORED

MENU/SELECT to display menu when in idle mode.

Press or to reach SETUP HS or SETUP BS. Press MENU/SELECT.

Press MENU/SELECT to conrm or

OFF/CLEAR to exit to previous menu.

and you’ll hear a

conrmation beep.

Temporary tone dialing

If you have pulse (rotary) service, you can change from pulse to touch tone dialing during a call by pressing *TONE. This is useful if you need to send touch tone signals for access to telephone banking or long distance ser vices.

Press /FLASH.

•

Press *TONE. Buttons pressed after this send touch tone signals.

• Dial the number.

• After hanging up, the telephone automatically returns to pulse dial service

•

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reSet rING MelodY

reSet?

When the handset

• or telephone base settings are reset to default, all items stored in memory will be deleted. This includes the directory and call log entries.

Basic operation

+ 35 hidden pages

VTech 6031 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Installation

Parts checklist

Telephone settings

Handset layout

Date and time

Ring melody

Ring volume

Out of range tone

Key tone

Edit handset name

Language

Clear voicemail

Reset to default settings