VTech 5854 User Manual

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Table of Contents

GETTING STARTED. . . . . . . . . . . . . . . . . . . 4

Before You Begin . . . . . . . . . . . . . . . . . . . . . 4

Parts Check List: . . . . . . . . . . . . . . . . . . . 4

Installation . . . . . . . . . . . . . . . . . . . . . . . . 5

Choose Location . . . . . . . . . . . . . . . . . . . 5

Install Handset Battery . . . . . . . . . . . . . . . . 5

Connect Power and Telephone Line Cords . . . . . . 6

Wall Mounting . . . . . . . . . . . . . . . . . . . . . 7

Desk/Table Installation . . . . . . . . . . . . . . . . 7

Charge the Handset Battery . . . . . . . . . . . . . 8

Set Language Mode . . . . . . . . . . . . . . . . . 8

Check for Dial Tone . . . . . . . . . . . . . . . . . . 8

Set the Dial Mode . . . . . . . . . . . . . . . . . . . 8

Set Handset Date and Time. . . . . . . . . . . . . . 9

Handset Ringer Style/Battery Save . . . . . . . . . . 9

If you subscribe to DSL service: . . . . . . . . . . .10

Belt clip (optional) . . . . . . . . . . . . . . . . . . .10

BASIC OPERATION . . . . . . . . . . . . . . . . . . 11

Telephone Operation . . . . . . . . . . . . . . . . . . 11

Handset Operation . . . . . . . . . . . . . . . . . .11

Base Operation . . . . . . . . . . . . . . . . . . . .12

Temporary Tone Dialing . . . . . . . . . . . . . . .12

Message Waiting . . . . . . . . . . . . . . . . . . .12

Clear Message Waiting Alert . . . . . . . . . . . . .13

Headset Jack . . . . . . . . . . . . . . . . . . . . .14

Operating Range . . . . . . . . . . . . . . . . . . .14

Display Screen Messages . . . . . . . . . . . . . .15

Speed Dialing . . . . . . . . . . . . . . . . . . . . . . 16

Store a Number/Name in Speed Dial . . . . . . . . .16

Edit a Number/Name Stored in Speed Dial . . . . . .17

Delete a Number/Name Stored in Speed Dial . . . .18

Dial a Speed Dial Number . . . . . . . . . . . . . .18

Reassign Locations in Speed Dial . . . . . . . . . .18

Telephone Directory . . . . . . . . . . . . . . . . . . 19

Store a Number/Name in the Directory . . . . . . . .19

Edit a Number/Name Stored in the Directory . . . . .19

Delete a Number/Name Stored in the Directory . . .20 Move a Number/Name to the Speed Dial Memory . .21

Dial a Number from the Directory . . . . . . . . . . .21

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 22

About Call History (Caller ID) . . . . . . . . . . . . .23

Review Call History . . . . . . . . . . . . . . . . . .23

Delete Records from Call History . . . . . . . . . . .24

Dial a Displayed Number . . . . . . . . . . . . . . .24

Store a Call History Record in the Directory . . . . .24

Display Screen Messages . . . . . . . . . . . . . .25

Answering System Operation At the Base . . . . . . . 26

Audible Indicators . . . . . . . . . . . . . . . . . . .26

Setting the clock. . . . . . . . . . . . . . . . . . . .26

About Announcements . . . . . . . . . . . . . . . .26

Record Your Announcement . . . . . . . . . . . . .27

To review your announcement at any time: . . . . . .27

To delete your announcement: . . . . . . . . . . . .27

Setting up your answering system . . . . . . . . . .28

Feature summary . . . . . . . . . . . . . . . . . . .28

Listen to, Save & Delete Messages . . . . . . . . . .29

Call Screening/Intercept. . . . . . . . . . . . . . . .30

Record a Memo . . . . . . . . . . . . . . . . . . . .30

Window display . . . . . . . . . . . . . . . . . . . .31

Answering System Operation - Remote Access . . . . 32

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Connect with the Answering System . . . . . . . . .32

Voice Menu . . . . . . . . . . . . . . . . . . . . . .32

Remote Access Commands . . . . . . . . . . . . .32

Batteries . . . . . . . . . . . . . . . . . . . . . . . . 34

Battery Care and Maintenance . . . . . . . . . . . .34

Replacing the Handset Battery . . . . . . . . . . . .34

ADDITIONAL INFORMATION . . . . . . . . . . . . . .35

Troubleshooting. . . . . . . . . . . . . . . . . . . . . 35

Maintenance . . . . . . . . . . . . . . . . . . . . . . 42

Warranty Statement. . . . . . . . . . . . . . . . . . . 42

Important Safety Instructions . . . . . . . . . . . . . . 44

FCC, ACTA and IC Regulations . . . . . . . . . . . . 45

The RBRC® Seal . . . . . . . . . . . . . . . . . . . . 46

Technical Specications . . . . . . . . . . . . . . . . 47

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 48

NEED HELP?

This book has all the feature operation and troubleshooting you need to install

and operate your new VTech phone. Please take the time to review thoroughly

to ensure proper installation and the benet of this VTech innovative and feature

rich product. You can also visit our website at www.vtechphones.com for support,

shopping, and everything new at VTech.

In Canada, please visit www.vtechcanada.com.

VTech toll free 1-800-595-9511 In Canada dial 1-800-267-7377

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Before You Begin

GETTING STARTED

Enhanced 5.8GHz Technology - Dual band transmission combines the best of 5.8GHz

and 900MHz technologies, providing enhanced performance over standard cordless telephones.

1. Base Unit

2. Handset

3. Telephone Line Cord

4. Desk/Wall Mount Bracket

5. Belt Clip

6. Base Power Adaptor

7. Battery

8. User’s Manual

To p u r ch a se repla c e m e nt batteries, visit us on the web at www.vtechphones.com or call VTech Communications, Inc . at 1-80 0 - 5 95-9511. In C a n a d a , c o n t a c t V T e c h Telecommunications Canada Ltd. at www.vtechcanada.com or 1-800-267-7377.

Parts Check List:

Base Unit

Handset

Battery

Belt Clip

Telephone Line Cord

Base Power Adaptor

Desk/Wall Mount Bracket

User’s Manual

• Important!

B e f or e u s i ng this t e l e p h o n e , you m u s t re a d

Important Safety Instructions on

page 44.

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GETTING STARTED

Getting Started

Installation

Choose Location

For maximum performance of your cordless telephone system:

1. Choose a central location for your base unit.

2. Install your base unit and handset away from electronic equipment, such as personal computers, television sets and microwave ovens.

3. In locations where there are multiple cordless telephones, separate base units as much as possible.

4. Install your telephone equipment away from heat sources and sunlight.

5. Avoid excessive moisture, dust or extreme cold.

a) Remove battery

compartment cover by pressing on the indentation and sliding downwards.

b) Align the two holes in the plug with

the socket pins, then snap the plug into place.

c) Place the battery in the compartment with

the wires in the lower right corner.

d) Replace cover by sliding it up into place.

e) Place the handset in its base when

not in use to ensure maximum daily performance.

• U se o nl y t h e pr ovi ded VTech b a t t e r y , o r equivalent.

Install Handset Battery

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GETTING STARTED

Installation

Connect Power and Telephone Line Cords

Modular telephone jack

Standard electrical outlet

Connect the power cord. After charging the battery for at least 16 hours, connect the telephone

line cord.

• Install the base unit away from electronic eq u i pment such a s p e r s o n a l computers, television sets or microwave ovens. Av oid exces siv e heat, cold, dust or moisture.

• Connect the power a n d t e le p ho n e line cords to the unders ide of the base as illustrated.

• P l u g t h e A C ada p t e r i nto an electrical outlet. If the battery has not be e n pr e viou s ly charged, place the handset in the base, and allow it to charge for 16 hours (or overnight). Connect the telephone line co rd to the wa ll jack.

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GETTING STARTED

Getting Started

Installation

Wall Mounting

Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional. See position one below for instructions.

Desk/Table Installation

To place your base unit on a desk or table, insert the desk/wall bracket as instructed below and shown in position one or two, depending on your preference of how you’d like the base unit to be angled.

Position One

To mount your phone on a wall, or to place it on a table or desk, refer to the diagrams illustrating position one.

• First insert the lower portion of the bracket into the grooves in the base, then snap the upper portion into place.

• Mount the base on the wall by positioning the base unit so the mounting studs will t into the holes

on the base and wall mount bracket. Slide the base unit down on the mounting studs until it locks into place.

Position Two

This position is an alternate way to install your phone on a table or desk. Position two allows a different viewing angle to your handset and base unit. Refer to the position two diagrams above.

• Insert the upper portion of the bracket into the grooves in the base.

• Snap the lower portion into place.





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GETTING STARTED

Installation

Charge the Handset Battery

Place the handset in the base or charger. NEEDS CHARGING will appear on the handset. Charge

the battery for at least 16 hours the rst time.

Set Language Mode

• Press PROG, then press

▲ or ▼

until LANGUAGE is displayed. Press SELECT.

• The current setting blinks. Press

▲

▼

until the screen displays the correct language (English,

Spanish or French).

• Press SELECT to save your selection.

Check for Dial Tone

After the batteries are charged, pick up the handset and press PHONE; you should hear a dial tone.

If you do not, refer to the TROUBLESHOOTING section in the back of this user’s manual.

Set the Dial Mode

If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you

have pulse (rotary) service, you’ll need to change the dial mode.

• Press PROG.

• Press

▲ or ▼

or until the screen displays DIAL MODE: and the current setting.

• Press SELECT. The current setting blinks.

• Press ▲ or

▼

to select TONE or PULSE.

• Press SELECT to save.

• If the phone will not be used for a long period of time, remove the battery to prevent possible leakage.

• If you have any trouble installing y o u r p h o n e , please refer to the

Troubleshooting

s e c t i o n n e a r the e n d of th i s manual.

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GETTING STARTED

Getting Started

Installation

Set Handset Date and Time

If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming call. If you do not have caller ID service, you can set the date and time manually:

• Press PROG, then press or until DATE/TIME is displayed. Press SELECT.

• The month is ashing. Press or until the screen displays the correct month. Press SELECT.

• The day is ashing. Press or until the screen displays the correct day. Press SELECT.

• The hour is ashing. Press or until the screen displays the correct hour. Press SELECT.

• The minute is ashing. Press or until the screen displays the correct minute. Press SELECT.

• AM or PM is ashing. Press or to choose between AM or PM. Press SELECT

Handset Ringer Style/Battery Save

You can select from four different handset ringer styles, or turn the ringer off and extend the battery life.

1. With the handset in idle (off) mode, press PROG.

2. Press or until the screen displays RINGER: and current setting.

3. Press SELECT. The current setting blinks, and you will hear a sample of the ring.

4. Press or to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of each ring tone.

5. Press SELECT to choose the displayed ringer setting.

• In the event of a power outage, or if your phone’s power cord is unplugged, the time setting will be lost.

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GETTING STARTED

If you subscribe to DSL service:

If you hear noise during conversations and/or your caller ID features aren’t functioning properly, install

a noise lter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise lter.

Belt clip (optional)

Installation

To remove

To attach

Telephone line cord

Noise lter (For

DSL users)

To single telephone jack (RJ11C)

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Basic Operation

BASIC OPERATION

Telephone Operation

Handset Operation

1. Make a Call

Press PHONE, then dial the

number.

-OR- Dial the number (use

to backspace and make corrections), then press PHONE to call.

2. Flash/Call Waiting During a call, press to receive an incoming call, if call waiting is activated.

3. Channel

Press CHAN to switch to a

clear channel while on a call.

4. Delete When viewing the call log, press to delete the current record displayed. While handset is in idle mode, press and hold to delete all records in the call log.

5. Answer a Call Press any key to answer a call (except OFF).

6. /CID and /DIR

/CID

• While on a call, press to

decrease the volume. A double beep will sound when you reach the lowest setting.

• While phone is not in use,

press to display caller ID information.

• While entering names or numbers into memory, press to delete last character entered.

/DIR

• While on a call, press to increase the volume. A double beep will sound when you reach the highest setting.

• While phone is not in use, press to display directory entries.

• While entering names or numbers, press to add a space.

7. Select Press to display menu, or to select highlighted item from menu.

8. Off During a call, press to hang up. While using menus, press to cancel an operation, back up, or exit the menu display

9. Redial/Pause Press to view redial memory. While entering numbers, press and hold to insert a dialing pause.

10. Program With the handset in idle (on-hook), press to enter programming mode.

1,2

3,4

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BASIC OPERATION

Telephone Operation

Base Operation

11. CHARGE/IN USE

• Flashes in unison with an incoming call’s ringing.

• Flashes slowly when the handset is in use, or the answering system is answering a call.

• Glows steadily when the handset is charging.

12. LOCATE HANDSET

Press to page the handset for up to 60 seconds. Press again, press OFF on handset or place handset in base to cancel the page.

Temporary Tone Dialing

If you have pulse (rotary) service, you can change from dial pulse to touch tone dialing during a call by pressing * TONE. This is useful if you need to send touch tone signals for access to telephone banking or long distance services.

1. Dial the number.

2. Press * TONE. Buttons pressed after this send touch tone signals.

3. After you hang up, the phone automatically returns to pulse service.

Message Waiting

Your phone is designed to work with most local and regional telephone service provider’s voice messaging systems to provide an alert on handset when new messages come in. Voice messaging is a subscription service, available through most service providers for a monthly fee. Contact your local telephone company for more information.

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Basic Operation

BASIC OPERATION

Telephone Operation

When you have a message waiting, the handset will display:

Clear Message Waiting Alert

If after you review your message(s) your message waiting alert does not go off, you may manually turn it off by:

1. Press PROG on the handset.

2. Press or until screen displays MESSAGE WAITING.

3. Press SELECT, the screen display: CLEAR? YES

4. Press or to change from YES to NO.

5. Press SELECT, you’ll hear a conrmation tone.

MESSAGE WAITING

5/01 5:40PM

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BASIC OPERATION

Operating Range

This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance - which can vary with the locations of the base and handset, the weather, and the

construction of your home or ofce. If you receive a

call while you are out of range, the handset might not ring or if it does ring, the call might not connect when you press PHONE. Move closer to the base, then press PHONE to answer the call.

If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the base.

If you move out of range without pressing OFF, your phone will be left off the hook. To hang up properly,

walk back into range, periodically pressing OFF.

• T o p u r cha s e a headset, visit us on the web at www. vtechphones.com or call VTech Customer Service at 1-800-595-9511. In Canada, contact VTech Telecommunications Canada Ltd. at www.vtechcanada.com or 1800-267-7377.

Headset Jack

You can use this telephone handsfree when you install any VTech 2.5 mm headset, purchased separately.

Plug the headset into the jack located on the right side of the handset (under

the small rubber ap). Do not force the

connection, but make sure the plug ts securely.

Telephone Operation

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Basic Operation

BASIC OPERATION

Telephone Operation

Display Screen Messages

Screen Displays: When:

** RINGING **

There is a call coming in.

CONNECTING...

The handset is waiting for dial tone.

PHONE ON

The handset is in use.

** PAGING **

The base is paging the handset.

BATTERY LOW

The battery needs to be recharged.

SCANNING...

The handset is changing to another of the 30 channels available.

CAN’T CONNECT

1. Displays when base power is off and PHONE is pressed. You’ll also hear a sad tone.

2. Displays when an out-of-range dial fails to connect.

RINGER OFF

The handset ringer is turned off.

MESSAGE WAITING

Displays when you have been alerted by the telephone company that you have received new voice mail.

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BASIC OPERATION

Speed Dialing

Presses Dial Key Once Twice 3 Times 4 Times 5 Times 6 Times

A B C 2

D E F 3

G H I 4

J K L 5

M N O 6

P Q R S 7

T U V 8

W X Y Z 9

& ‘ , - . #

Your phone can store up to nine telephone numbers with names (up to 15 characters and 24 digits in each location) in the speed dial memory locations you assign (numbered 1 through 9) in each handset. These numbers can be dialed with two button presses. You can also store telephone numbers with names alphabetically in the directory. See Telephone Directory for instructions.

Store a Number/Name in Speed Dial

1. Press PROG. Then press or until the screen displays SPEED DIAL.

2. Press SELECT. The screen displays ENTER 1-9.

3. Press the key (1 through 9) to assign the speed dial location this number will be stored. The screen displays ENTER NAME.

4. Using the chart below, enter up to 15 characters for the name you’re storing. Use to backspace and make corrections; use to advance and add a space.

• The ent ries yo u st o r e in spee d dial memory will be m arked wi t h 01 through 09 and also display in the directory.

• Press OFF at any time to exit speed dial mode.

• Wh e n m em o ry is full the screen displays MEMORY FULL, an error tone so und s and you cannot store a new number until you delete a record in speed dial memory o r t e l e p h o n e directory.

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Basic Operation

BASIC OPERATION

Speed Dialing

SPEED EDIT ERASE 8005959511 01

• If the location is not empty, your new entry will be store d in place of t he ol d and will de l e t e t h e former entry. Take cauti o n t o n ot save over entries you do not wish to delete from speed dial memory.

5. After you enter the name, press SELECT or PROG. The screen displays ENTER NUMBER.

6. Enter the telephone number. Use to backspace and make corrections. Press REDIAL/PAUSE to enter a pause if necessary. — OR — Press REDIAL/PAUSE to display the last number (up to 24 digits long) dialed from this phone.

7. Press SELECT or PROG to store your entry. The screen displays DISTINCT RING? and the current setting.

8. Press or to choose Y (for yes) if you wish the phone to alert you to calls from this number by assigning a distinctive ringer after the rst ring. Choose N for a normal ringer.

9. Press SELECT or PROG to conrm. If you chose Y in Step 8, a will be displayed with the entry.

Edit a Number/Name Stored in Speed Dial

1. Press and hold the speed dial location key (1-9) of the entry you wish to edit.

2. When the screen displays the entry you want to edit, press SELECT. Then press or until EDIT

ashes.

3. Press SELECT. The screen displays the name and number. The cursor appears at the end of the name. Use , and the dial pad keys to edit the name. Press SELECT to move on to edit the number. Use to backspace and make corrections. Press SELECT to move on to edit the distinctive ring setting. Press or to choose Y (for yes) if you wish the phone to alert you to calls from this

number by assigning a distinctive ringer after the rst ring. Choose N for a normal ringer.

4. Press SELECT to save the edited information.

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BASIC OPERATION

Speed Dialing

Delete a Number/Name Stored in Speed Dial

1. Press and hold the speed dial location key (1-9) of the entry you wish to delete.

2. When the screen displays the entry you want to delete, press SELECT. Then press or until

ERASE ashes.

3. Press SELECT. The screen displays ERASE NO YES and the number. The current choice

ashes.

4. Press until YES ashes.

5. Press SELECT. You’ll hear a conrmation beep.

Dial a Speed Dial Number

1. Press and hold the speed dial location key (1-9) of the entry you wish to dial.

2. Press PHONE to dial the displayed memory number.

Reassign Locations in Speed Dial

1. Press and hold the speed dial location key (1-9) of the entry you wish to reassign.

2. When the screen displays the entry you want to reassign, press SELECT. Press or until

SPEED ashes.

3. Press SELECT. The screen displays ENTER 1-9.

4. Press the keys (1-9) to reassign this entry into another memory location. You’ll hear a conrmation

beep.

SPEED EDIT ERASE 8005959511 01

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Basic Operation

BASIC OPERATION

Telephone Directory

Your phone can store 20 (including the nine speed dial entries) telephone numbers with names (up to 15 characters for the name and 24 digits for the number in each location) in the handset.

Store a Number/Name in the Directory

1. Press PROG. The screen displays DIRECTORY.

2. Press SELECT. The screen displays ENTER NAME.

3. Using the chart in page 16, enter up to 15 characters for the name you’re storing with the number. Use to backspace and make corrections; use to advance and add a space.

4. When you nish entering the name, press SELECT or PROG. The screen displays ENTER NUMBER.

5. Enter the telephone number. Use to backspace and make corrections. Press REDIAL/PAUSE to store a pause if necessary. — OR —

Press REDIAL/PAUSE to display the last number (up to 24 digits) dialed from this handset.

6. Press SELECT or PROG. The screen displays DISTINCT RING? and the current setting.

7. Press or to choose Y (yes) if you wish the phone to alert you to calls from this number by changing to a distinctive ringer after the rst ring. Choose N for a normal ringer.

8. Press SELECT or PROG to conrm. If you chose Y in Step 7, a will be displayed with the directory entry.

Edit a Number/Name Stored in the Directory

1. Press . The screen displays DIRECTORY.

2. Press or to scroll alphabetically through entries stored in directory. — OR —

Press the dial pad key for the rst letter of the entry you want to edit.

• Press OFF at any ti me to exit th e directory.

• When the memory is full the screen will

display MEMORY FU L L , an er r o r

tone sounds and you w ill no t b e abl e to sto r e a new number until you delete a stored number to make room for another entry.

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BASIC OPERATION

Telephone Directory

3. When the screen displays the entry you want to edit, press SELECT. Then press or until EDIT

ashes.

4. Press SELECT. The screen displays the name and number. The cursor appears at the end of the name. Use , and the dial pad keys to edit the name. Press SELECT to conrm and move on to edit the number. Use to backspace and make corrections. Press SELECT to conrm and move to edit the distinctive ring setting.

5. Press SELECT to save the edited information.

Delete a Number/Name Stored in the Directory

1. Press . The screen displays DIRECTORY.

2. Press or to scroll alphabetically through entries stored in directory.

— OR —

Press the dial pad key for the rst letter of the entry you want to delete.

3. When the screen displays the entry you want to delete, press SELECT. Then press or until ERASE ashes.

4. Press SELECT. The screen displays ERASE NO YES and the number. The current choice

ashes.

5. Press until YES ashes.

SPEED EDIT ERASE 8005959511

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Basic Operation

BASIC OPERATION

Telephone Directory

6. Press SELECT. You’ll hear a conrmation beep.

Move a Number/Name to the Speed Dial Memory

1. Press . The screen displays DIRECTORY.

2. Press or to scroll alphabetically through entries stored in directory. — OR —

Press the dial pad key for the rst letter of the entry you want to move.

3. When the screen displays the entry you want to move, press SELECT. Then press or until SPEED ashes.

4. Press SELECT. The screen displays ENTER 1-9.

5. Press the key (1-9) to move this entry from the normal directory to the speed dial memory and assign

the memory location. You’ll hear a conrmation beep. A memory location number (1 through 9) will

be displayed with this entry.

Dial a Number from the Directory

1. Press . The screen displays DIRECTORY.

2. Press or to scroll alphabetically through entries stored in directory. — OR —

Press the dial pad key for the rst letter of the entry you want to dial.

3. When the screen displays the entry you want to dial, press PHONE.

SPEED EDIT ERASE 8005959511

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BASIC OPERATION

Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone service provider. Caller ID with call waiting lets you see who’s calling before you answer the phone, even when you’re on another call.

You may need to change your phone service to use this feature. Contact your phone service provider if:

• You have both caller ID and call waiting, but as separate services (you may need combined service)

• You have only caller ID service, or only caller waiting service.

• You don’t subscribe to any caller ID or call waiting services.

You can use this product with regular caller ID service, and you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service.

There are fees for caller ID services, and they may not be available in all areas.

This product can provide information only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

Caller ID

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Basic Operation

BASIC OPERATION

Caller ID

About Call History (Caller ID)

Your phone can store up to 45 calls in its caller ID (CID) memory. When the memory is full, the oldest call will automatically be deleted to make room for new incoming call information.

For each call that comes in, the screen displays the following information between the rst and second

rings:

• Your caller’s name (15 letters are sent by your telephone company).

• The caller’s area code and telephone number.

• The time and date of the call.

• The repeat tag (*) in the upper right corner, indicating the party has called more than once.

Review Call History

1. Press (CID) to view call history.

2. Use and to scroll through records in call history.

Date of call

Time of call

Position of call in call history

VTech * L 800-595-9511

5/01 5:40 28

OLD

Caller’s telephone number

Caller’s name

Indicate whether the record is new or old

• If y o u a n sw e r a c al l b ef o re the info rma tio n appears on the scr e e n , it w il l not be in the call history.

• Press OFF at any time to exit call history.

NEW

Long distance call

This party has called more than once.

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BASIC OPERATION

Caller ID

Delete Records from Call History

Delete a Specic Call:

1. Locate the record you want to delete from call history.

2. Press the DELETE key to delete. You’ll hear a conrmation beep.

Delete All Calls:

1. With the handset in idle (off) mode, press and hold the DELETE key to delete. The screen displays ERASE ALL NO YES. The current choice ashes.

2. Press until YES ashes.

3. Press SELECT. You’ll hear a conrmation beep.

DIAL PROGRAM

800-595-9511

5/01 5:40 PM OLD 28

• Caller ID numbers may appear with an ar e a c o de that may not be required for local calls, or without a 1 that may be needed for long dis t a n ce ca l l s . If t he num b e r displayed is not in the right format, press # repeatedly to see different dialin g opt ions. You can choose to d i a l with o r without the area code, or with or without the 1.

Dial a Displayed Number

1. Locate the record in call history that you want to dial.

2. If you wish to change how the number is dialed, press #. The screen displays any alternate dialing sequences available for this call (area code + number; 1 + area code + number; number only; 1+ number). See the side column for more information on changing the dialing format.

3. Press SELECT. Press or until DIAL ashes.

4. Press SELECT. The number is automatically dialed. — OR —

When the number is correctly displayed for dialing, you

want to dial, press PHONE.

Store a Call History Record in the Directory

1. Locate the record in the call history you want to store in the directory.

800-595-9511

5/01 5:40 PM OLD 28

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Basic Operation

BASIC OPERATION

Caller ID

2. If you wish to change how the number is stored, press

#. The screen displays any alternate dialing sequences available for this call (area code + number; 1 + area code + number; number only; 1+ number). See the note in the side margin for more information on changing the dialing sequence.

3. Press SELECT, then press or until PROGRAM

ashes.

4. Press SELECT three times. The screen displays:

5. Press or to select Y or N for distinctive ringer.

6. Press SELECT. You’ll hear a conrmation beep. If you choose Y in step 5, a will be displayed with the directory entry.

DIAL PROGRAM

800-595-9511

5/01 5:40 PM OLD 28

DISTINCT RING? N 800-595-9511 5/01 5:40 PM OLD 28

Screen Displays: When:

PRIVATE

The other party is blocking name and/or number information.

UNKNOWN

Your phone company is unable to receive information about this caller’s name and/or number.

* (after name)

This caller has called you more than once.

Display Screen Messages

800-595-9511

5/01 5:40 PM OLD 28

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BASIC OPERATION

Answering System Operation At the Base

Audible Indicators

Your phone telephone system gives you voice prompts for feature operations and voice conrmations

when you press a button or complete an operation.

Setting the clock

1. Make sure the answering system is on.

2. Press TIME/SET. The system announces the clock setting, then announces: “To set day and time,

press TIME/SET.”

3. Press TIME/SET. The system announces the current day.

4. Press CHANGE until the system announces the correct day, then press TIME/SET. The system announces the current hour.

5. Press CHANGE until the system announces the correct hour, then press TIME/SET. The system announces the current minute.

6. Press CHANGE until the system announces the correct minute, then press TIME/SET. The system announces the current year.

7. Press CHANGE until the system announces the correct year, press TIME/SET. The system announces the current clock setting.

About Announcements

• You can record two different announcements — one for normal answering and one for when you’ve set the system to play the announcement only.

• Use normal answering when you want the system to record callers’ messages. Use announce only when you want to give information to callers without accepting messages.

• If you choose not to record an announcement, the system answers with a pre-recorded announcement.

• The normal answering pre-recorded announcement says: “Hello. I’m unable to answer your call right now. Please leave your name, number and a message after the tone.” The announce only prerecorded announcement says: “Hello, I’m unable to answer your call right now. Please call again. Thank you.”

• Th e time will be set automatically with incoming caller ID data. You can ho wever cho ose to s e t t h e t im e manually.

• To a dvance t he minute or year by increments of 10, pres s a n d hold CHANGE.

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Basic Operation

BASIC OPERATION

Answering System Operation At the Base

• By setting announce only to on or off, you decide which announcement your callers will hear when the system answers a call (the system comes set for normal answering, with announce only turned off). See Set announce only, located in the Feature Summary chart later in this section, to change your announcement selection.

Record Your Announcement

1. Press MENU until you hear “Record outgoing message.”

2. Press REC/MEMO. After you hear “Now recording” followed by a beep, speak toward the base to record an announcement up to 90 seconds long.

3. Press PLAY/STOP. The system plays back your recorded message.

To review your announcement at any time:

1. Press MENU until you hear “ Record outgoing message.”

2. Press PLAY/STOP, the system plays the current announcement.

To delete your announcement:

Press DELETE during announcement playback. The system will use the pre-recorded announcement until you record a new one.

Turn answering system on or off

Record outgoing announcements, and memos

Review/change clock setting;

conrm feature settings

Enter answering system f e at u re s et u p a n d choose a feature to set..

...

Select a feature setting

• Announcements le s s than thr e e s e c o n d s i n length will not be recorded.”

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BASIC OPERATION

Answering System Operation At the Base

Setting Up Your Answering System

You can set up one feature at a time, or you can set up the rst feature and then move on to set up

the other features in sequence.

1. Make sure the answering system is on.

2. Press MENU until the system announces the feature you want to set. Refer to the Feature Summary below for a description of the features and your choices.

3. Press CHANGE until the system announces the desired setting.

4. Press TIME/SET to conrm your selection.

5. Press MENU to move on to the next feature, or press PLAY/STOP to exit feature setup.

Feature Summary

Default settings indicated by * .

System Announces: Description/Directions:

“Set security code”

19*

Set the remote access code you will use to access features and functions of the answering system from a touch tone phone. You can select any two digit code, from 10 to 99.

“Set audible message alert” Off* On

When message alert is turned on, the base beeps once every 10 seconds when new messages have been received.

“Set announce only” On Off*

When you turn announce only on, callers hear your announcement, but cannot leave a message.

• To adva nce th e re m o t e ac c e s s code number by increments of ten, press and hold the CHANGE key.

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Basic Operation

BASIC OPERATION

Answering System Operation At the Base

“Set base ringer” On* Off

Turn the base ringer on or off.

“Set number of rings” 2 4* 6

Choose how many times the phone will ring before the system answers a call.

Toll Saver With toll saver active, the system answers after

two rings when you have new messages and after four when you have no new messages.

• Yo u c an e x it f e at u re s et u p at any time by pressing a PLAY/ STOP.

• I f th e s ys t em has le s s than 30 sec onds of record time left, th e an swerin g sy s te m t ur n s off. The system w i l l a n s w e r afte r 1 0 rings an d annou n ce “Me m o ry fu l l ,

please enter your se curit y code ”

and wait for the caller to enter the remote access code.

Listen to, Save & Delete Messages

The system automatically saves your messages until you delete them, and can store approximately 15 minutes of messages, memos, and announcements (up to a maximum of 99 messages). A message or memo can be up to four minutes long.

The message window will ash to alert you to new, unplayed messages. If all messages have been

reviewed, the number displayed in the window will glow steadily. If the system contains both old and

new messages, it will play only the new messages rst. After all new messages are played, press the

PLAY/STOP to hear all messages.

Before playing a message, the system announces the day and time it was received. While the message plays, the message window displays the number of the message. After playing the last message in a mailbox, the system announces “End of messages.” If the system has less than ve minutes of recording time left, it announces remaining time.

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BASIC OPERATION

Answering System Operation At the Base

Message Window

Delete Messages

• To delete a message, press DELETE while the message

is playing.

• Press and hold DELETE to delete all old messages.

• You cannot delete a message until it’s been reviewed; deleted messages cannot be recovered.

Press to repeat a message; hold to back up and play the previous message.

Play Messages

Press to play messages. Press again to stop playback.

Press to skip to the next message; hold to speed up playback.

Call Screening/Intercept

1. Make sure the answering system is on, and set the message playback volume control above level 1 so you can hear the caller’s message.

2. If you decide to take the call, press PHONE on the handset.

Record a Memo

You can record a memo up to four minutes long, which is stored as an incoming message.

1. Press and release REC/MEMO.

2. The system announces “Now recording”. After the beep, speak toward the microphone. The message window displays the length of your memo up to 99 seconds, if you record a memo

longer than 99 seconds, 99 continues to ash until you nish.

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Basic Operation

BASIC OPERATION

Answering System Operation At the Base

3. To stop recording, press the PLAY/STOP again.

Window Display: When:

No messages.

1-98

Total number of messages, or message number during message playback.

0-99 <--> F

Memory is full, or total number of messages is 99.

1 to 99 (counting)

Duration of announcement or memo recording (maximum length of announcement is 90 seconds).

99 (ashing)

Length of recording is more than 99 seconds.

1-8 (on steady for one second)

Indicates volume level selected when VOL- or VOL+ is pressed.

10 - 99

Current remote access code while setting.

Announce only mode.

1-98 and A (alternating)

System is set to announce only mode and the memory is full.

ON or OFF (steady for one second)

Display when any setting is changed from on or off.

CL <--> (normal display)

Clock needs to be set.

-- (steady)

System is answering a call or is in remote operation.

-- (ashing)

System is in programming mode or initializing.

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BASIC OPERATION

Answering System Operation - Remote Access

Connect with the Answering System

You can access many features of this system remotely from a touch tone phone.

1. Dial your telephone number.

2. When the system answers, enter your remote access code (preset to 19). The system beeps once and then announces the number of new messages.

3. Enter a remote command (see Remote Access Commands).

4. To end remote access, simply hang up the phone.

Voice Menu

The system has voice prompts to help you with remote operation. Press * 5 to hear the menu while remotely connected to the answering system.

Remote Access Commands

Function: Command:

Play messages Press 1 to play all messages. Press 2 to play new messages. If

there are no new messages, the system plays old messages.

Repeat a message Press 4 while message is playing; press 4 4 to back up previous

message.

Skip a message Press 6 while message is playing; each press advances to the

next message.

Stop Press 5.

Help Press *5.

Save messages Hang up.

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Basic Operation

BASIC OPERATION

Answering System Operation - Remote Access

Function: Command:

Delete message Press 3 while message is playing. Press 3 3 to delete all old

messages.

Review announcement Press #7; system plays announcement, then beeps.

Record announcement Press *7; after beep, record announcement, press 5 to stop.

System plays back announcement.

Record memo Press 8, speak after beep; press 5 when nished.

Turn system off Press 0; the system announces, “Answering machine off.” Press

0 again to turn the system back on.

Turn system on When system is off, it answers after 10 rings and announces,

“Please enter you security code.” Enter your remote access code, then press 0 to turn the answering system on.

Review remote access code Press #9.

Change remote access code

Press *9 to change remote access code, then enter desired remote access code from 10-99.

• I f n o k ey i s pr e s sed within 10 seconds of entering remote access, the voice m e nu w il l b e announced. After the voice menu announcement, i f n o k e y i s pr e s sed within 2 0 s e c o n d s, t h e r e m o t e access call will automatically end.

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BASIC OPERATION

Batteries

Battery Care and performance:

After your battery is fully charged, you can expect the following performance:

Operation Operating time

While in use (talking) up to 5 hours

While not in use (standby*) up to 6 days

* Handset is off the base unit or charger but not in use.

• The battery needs charging when: — A new battery is installed in the handset.

— The phone beeps twice every ve seconds.

— The screen displays BATTERY LOW and the low battery icon.

• Place the handset in the base so the CHARGE light turns on. The battery is typically fully charged in 16 hours.

• You can keep the battery fully charged by returning the handset to the base after each use.

Replacing the Handset Battery

1. Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward.

• If you repeatedly get a low battery indicator, even after charging overnight, the battery should be replaced.

• To reduce the risk

of re or injury to

persons or damage to the telephone, re ad an d fol low these instructions carefully: Charge t h e b a t t e r y p r ov id e d w it h or ident ifie d for u s e w it h t h is pr o d u ct on l y in accordance with th e in struc tions and l i m i ta t i on s sp ecif ied in the user’s manual.

2. Lift out the old battery and disconnect.

3. Align the two holes in the new battery’s plug with the socket pins, and snap the plug into place. Snap the battery in the compartment, as described in Installation, on page 5.

4. Replace the cover by sliding it up into place.

5. The new battery must be charged before using the phone. Place the handset in the base and allow it to charge for at

least 16 hours the rst charge. The telephone might operate

before that, but for best performance, let the battery charge fully.

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Additional Information

ADDITIONAL INFO

Troubleshooting

If you have difculty operating your phone, the suggestions below should solve the problem. If you still have difculty after

trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.

Problem Suggestion

My phone doesn’t work at all.

• Make sure the power cord is plugged in.

• Make sure the telephone line cord is plugged rmly into the base unit and the telephone wall

jack.

• Charge the battery in the handset for 18 hours. For optimum daily performance, return the handset to its base when not in use.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• You may need to purchase a new battery, please refer to the Batteries section of this

user’s manual.

I cannot get a dial tone.

• First try all the suggestions above.

• Move the handset closer to the base. You might have moved out of range.

• Your line cord might be malfunctioning. Try installing a new line cord.

• If the previous suggestions don’t work, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

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ADDITIONAL INFO

Problem Suggestion

I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to nd

the base and produce a dial tone. This is normal. Wait an extra second before dialing.

• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touchtone). Refer to the Installation section of this user’s manual to set the dial mode.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

• Eliminate any background noise. Noise from a television, radio or other appliance may cause

the phone to not dial out properly. If you cannot eliminate the background noise, rst try muting

the handset before dialing, or dialing from another room in your home with less background noise.

My handset beeps four times and isn’t performing normally.

• Make sure the power cord is securely plugged into the base. Plug the unit into a different, working outlet not controlled by a wall switch.

• Move the handset closer to the base. You might have moved out of range.

• If the handset is in its base and the charging light does not come on, refer to Charge Light is Off in this troubleshooting guide.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

Troubleshooting

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Additional Information

ADDITIONAL INFO

Problem Suggestion

CAN’T CONNECT

displays on my handset.

• Only one handset of your phone system can be in use (off hook) at a time. For example, if HS1 is on a call and HS2 presses TALK, CAN’T CONNECT will display. Be sure only one handset is in use at a time.

• Move the handset closer to the base. You might have moved out of range.

• If the handset is in its base and the charging light does not come on, refer to The charge light is off in this troubleshooting guide.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

The batteries will not hold a charge.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.

• You may need to purchase a new battery, please refer to the Batteries section of this user’s manual.

• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.

If you subscribe to DSL service

If you hear noise during conversations and/or your caller ID features aren’t functioning properly,

install a noise lter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise lter.

Troubleshooting

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ADDITIONAL INFO

Problem Suggestion

I get noise, static, or weak signal even when I’m near the base.

• Press the CHAN button while on a call until the interference has been eliminated.

• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave.

• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

• Relocate your phone to a higher location. The phone will likely get better reception not installed in a low area.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

I hear other calls while using my phone.

• Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

I hear noise in the handset, and none of the keys or buttons work.

• Make sure the power cord is plugged in.

Troubleshooting

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Additional Information

ADDITIONAL INFO

Problem Suggestion

My handset does not ring when I receive a call.

• Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s manual.

• Make sure the telephone line cord is plugged rmly into the base unit and the telephone jack.

Make sure the power cord is plugged in.

• You may be too far from the base unit.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.

• You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

• The layout of your home or ofce might be limiting the operating range. Try moving the base to another location, preferably on an upper oor.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

• Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply.)

• Your line cord might be malfunctioning. Try installing a new line cord.

Troubleshooting

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ADDITIONAL INFO

Problem Suggestion

My calls fade or cut in and out while I’m using my handset.

• Press the CHAN button while on a call until the interference has been eliminated.

• Relocate your phone to a higher location. The phone will get better reception not installed in a low area.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

The charge light is off. • Clean the handset and base charging contact each month using a pencil eraser or cloth.

• Make sure the power and line cords are plugged in correctly and rmly.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.

Troubleshooting

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Additional Information

ADDITIONAL INFO

Problem Suggestion

My Caller ID isn’t working.

• Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone.

• Your caller must be calling from an area that supports caller ID.

• Both you and your caller’s telephone companies must use caller ID compatible equipment.

My answering machine is not recording messages.

• Make sure system is turned ON (the ON/OFF key is illuminated).

• Make sure the announce only feature is set to OFF.

I cannot hear recorded messages.

• Using the base volume control, raise the volume to a comfortable listening level.

CL is ashing in the base message display window.

• You need to set the day and time. Refer to the section(s) on setting day and time in this user’s manual.

• Make sure announce only feature is set to OFF

Common cure for electronic equipment.

If the unit does not seem to be responding normally, then try putting the handset in its base. If it does not seem to respond, do the following (in the order listed):

1. Disconnect the power to the base.

2. Disconnect the handset battery, and spare battery, if applicable.

3. Wait a few minutes.

4. Connect power to the base.

5. Re-install the battery(ies).

6. Wait for the handset to re-establish its link with the base. To be safe, allow up to one minute for this to take place.

Troubleshooting

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ADDITIONAL INFO

Maintenance

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.

Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms.

Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your base unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU

UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.

What does this limited warranty cover?

• Th e manufac turer of th is VTech prod uct, V Tech Communi cation s, warrant s to the hol der of a vali d proof of pu rchase ( “Consu mer” or “ you”) t hat the pro duct and a ll acces sories p rovide d by VTech in the s ales pac kage (“Pr oduct ”) are free from mater ial defe cts in mate rial and wo rkmans hip, purs uant to the followin g terms and c onditi ons, whe n install ed and use d normal ly and in acc ordanc e with op eration i nstruc tions. T his limit ed warrant y extends only to th e Consum er for Produ cts purc hased an d used in th e United S tates of Ame rica.

What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

• Dur ing the li mited war ranty pe riod, V Tech’s authoriz ed serv ice repr esentat ive will re pair or rep lace at VTech’s op tion, wit hout cha rge, a Mater ially De fective Pr oduct . If we repair t his produc t, we may use n ew or refurbished re placem ent part s. If we cho ose to repl ace this p roduc t, we may repl ace it wit h a new or refur bished p roduc t of the same o r similar d esign. V Tech will retu rn repair ed or repla cement product s to you in wor king con dition . VTech will ret ain defe ctive par ts, mod ules, or eq uipmen t. Repair o r replac ement of Pro duct, at V Tech’s option , is your exclu sive reme dy. You should expe ct the rep air or repl acement t o take appr oximatel y 30 days.

How long is the limited warranty period?

• Th e limited wa rranty p eriod fo r the prod uct exte nds for ONE (1) YEAR fr om the dat e of purcha se if we repa ir or repla ce a Materi ally Defe ctive Pro duct und er the ter ms of this li mited warrant y. This limit ed warran ty also ap plies to r epaired or r eplace ment Prod ucts for a p eriod of e ither (a) 90 day s from the d ate the repa ired or rep laceme nt Produc t is shipp ed to you or (b) the time re mainin g on the orig inal one -year warr anty; wh ichever i s longer.

What is not covered by this limited warranty?

This limited warranty does not cover

1. Produ ct that ha s been sub jected to m isuse, ac cident , shippi ng or other p hysical d amage, im proper i nstalla tion, abn ormal op eration o r handli ng, negle ct, inun dation,  re, water or ot her

liquid i ntrusio n; or

2. Pr oduct t hat has bee n damaged d ue to repai r, alteratio n or modi cation by a nyone othe r than an aut horized s ervic e repres entative o f VTech; or

3. Prod uct to th e extent th at the prob lem exper ienced i s caused b y signal co nditio ns, netw ork relia bilit y or cable o r antenna systems; or

Warranty Statement

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Additional Information

ADDITIONAL INFO

Warranty Statement

4. Product t o the exten t that the pr oblem is c aused by use with non -VTech elec trica l access ories; or

5. Prod uct who se warran ty/quali ty stic kers, Prod uct ser ial numbe rs plates o r electr onic ser ial numb ers have bee n removed, a ltered or rendered i llegib le; or

6. Prod uct pur chased , used, ser viced, or shipp ed for repa ir from out side the U nited St ates, or use d for comm ercial or i nstitu tional pu rposes ( includ ing but not l imited to Pr oduct s used for rental pu rpose s ); or

7. Product r eturned w ithout valid proo f of purchase (see 2 bel ow); or

8. Cha rges for in stallat ion or set u p, adjustm ent of cust omer con trols, an d instal lation or re pair of syst ems outs ide the un it.

How do you get warranty service?

• To obtai n warrant y servi ce in the U nited Sta tes of Amer ica, cal l 1-800 -595 -9511 for instru ctions r egardin g where to re turn the Pr oduct. Before ca lling for s ervic e, please c heck th e user’s

manual. A c heck of th e Produc t contro ls and featu res may save you a s ervi ce call.

• Ex cept as pro vided by ap plica ble law, you assume the ri sk of loss o r damage d uring tra nsit and tr anspor tation and are resp onsibl e for deli very or ha ndling c harges in curred i n the

transp ort of Pro duct (s) to the servic e locati on. VTech wil l return re paired or r eplace d produc t under th is limite d warrant y to you, transpor tation, d eliver y or handli ng charg es prepai d. VTech assu mes no ris k for damag e or loss of th e Produc t in trans it.

• If t he Produc t failure i s not covere d by this lim ited warr anty, or proo f of purcha se does no t meet the te rms of this l imited wa rranty, VTech will notif y you and will reques t that you aut horize

the cost o f repair pr ior to any fur ther repair acti vity. You must pay fo r the cost o f repair an d return shi pping c osts for th e repair of Pr oduct s that are not c overed by th is limite d warrant y.

What must you return with the Product to get warranty service?

1. Retur n the entir e origin al packag e and contents inc luding th e Produc t to the VTech s ervic e locati on along w ith a desc riptio n of the malf uncti on or dif culty;

2. In clude “ valid pr oof of purc hase” (sal es recei pt) identi fying t he Produ ct purch ased (Pro duct mod el) and th e date of purc hase or re ceipt; an d

3. Provid e your name, c omplete a nd corre ct maili ng addres s, and tele phone nu mber.

Other Limitations

• Th is warrant y is the complete an d exclusi ve agreeme nt betwe en you and V Tech. It super sedes al l other wri tten or or al communicatio ns relate d to this Pro duct. V Tech provide s no other

warrant ies for thi s produc t. The warr anty exc lusivel y descri bes all of V Tech’s respon sibilit ies regar ding the p roduc t. There ar e no other ex press warr anties. N o one is aut horized to m ake

modi cations t o this limi ted warra nty and yo u should no t rely on any s uch modi catio n.

St ate Law Rig hts: This warranty g ives you sp ecic le gal rights, and you m ay also have ot her right s which va ry from s tate to state.

Li mitatio ns: Implied warrant ies, inc luding t hose of tness for a par ticular purpo se and merc hantab ility (an u nwritte n warrant y that the p roduc t is t for ord inary u se) are limite d to one year from date o f purchas e. Some st ates do not al low limit ations on h ow long an i mplied warranty l asts, so t he above lim itation m ay not appl y to you.

• In no e vent shall V Tech be liab le for any ind irect, s pecia l, incid ental, co nseque ntial, or s imilar da mages (in cludin g, but not li mited to lo st prots o r revenue, in abilit y to use the p roduc t, or

other as sociate d equipm ent, the c ost of subs titute eq uipmen t, and clai ms by third p artie s) resultin g from the u se of this pr oduct . Some stat es do not all ow the exclu sion or li mitatio n of incide ntal or co nseque ntial dam ages, so t he above lim itatio n or exclusi on may not app ly to you.

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ADDITIONAL INFO

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool).

5. Do not place this product on an unstable surface, such as a table, shelf or stand. The product may fall, causing serious damage.

6. Slots and openings in the back or bottom of the base unit and handset are provided for venti lati on. T o pr otec t the m fr om ov erhe ating, th ese openi ngs must not be blocked by placing the

product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper

ventilation is not provided.

7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power

company.

8. Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it.

9. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of re or electric

shock. Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than specied access

doors may expose you to dangerous voltages or other ris ks. Inc orr ect rea sse mbli ng can ca use ele ctr ic s hoc k w hen the pr oduc t i s subsequently used.

11. Do not overload wall outlets and extension cords as this can result in the risk of re or electric shock.

12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the

following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of

other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. E. If the product has been dro pped and the base and/or handset has been damaged. F. If the product exhibits a distinct change in performance.

13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.

14. Do not use the telephone to report a gas leak in the vicinity of the leak.

15. O nly put the handset of your telephone next to your ear when it is in normal talk.

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Additional Information

ADDITIONAL INFO

FCC, ACTA and IC Regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

* Reorient or relocate the receiving antenna. * Increase the separation between the equipment and receiver. * Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. * Consult the dealer or an experienced radio/TV technician for help.

Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The base unit shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this

equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your local telephone company upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded

as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more information,

please contact your local telephone company.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your

alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting

service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone

company is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:

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ADDITIONAL INFO

FCC, ACTA and IC Regulations

* Remain on the line and briey explain the reason for the call before hanging up.

* Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

The term ‘’IC: ‘’ before the certication/registration number only signies that the Industry Canada technical specications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination

on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ve.

The RBRC® Seal

The RBRC® Seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.

The RBRC® program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste, which may be illegal in your area.

VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERY™ for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment

and conserving natural resources.

RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

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Additional Information

ADDITIONAL INFO

Technical Specications

Frequency Control Crystal controlled

PLL synthesizer

Transmit Frequency Base: 912.75 - 917.10 MHz

Handset: 5863.80 - 5872.5 MHz

Receive Frequency Base: 5863.80 - 5872.5 MHz

Handset: 912.75 - 917.10 MHz

Channels 30

Nominal Effective Range

Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.

Size Handset: 184mm X 52mm X 41mm

Base: 160mm X 144mm X 104mm (with wall mount)

Weight Handset: 130 grams Base: 347 grams (with wall mount)

Power Requirements Handset: 600mAH Ni-Cd Battery

Base: 9V DC @ 400mA

Memory 9 Speed dial locations; up to 24 digits, 15 characters per location

Directory: 20 Memory locations (including the nine speed dial entries); up to 24 digits, 15 characters per location

CID: 45 Memory locations

Enhanced 5.8GHz technology–your phone operates on a dual band transmission that combines the best of 5.8GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones.

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INDEX

About announcements 26 About call history 23 Additional information 35-47 Answering system

operation - remote access 32-33

Answering system

operation at the base 26-31

Audible indicators 26

Basic operation 11-33 Batteries 34 Battery care and maintenance 34 Before you begin 4 Belt clip (optional) 10

Call screening/intercept 30 Caller ID 22-25 Charge the handset battery 8 Check for dial tone 8 Choose Location 5 Clear Message Waiting Alert 13 Connect Power and

Telephone Line Cords 6

Connect with the

answering system 32

Delete a number/name stored in speed dial 18 Delete a number/name

stored in the directory 20 Delete records from call history 24 Desk/Table Installation 7 Dial a displayed number 24 Dial a speed dial number 18 Dial a number from the directory 21 Display screen messages - caller ID 25 Display screen messages - telephone operation 15 DSL Service 10, 37

Edit a number/name stored in speed dial 17 Edit a number/name stored in the directory 19

FCC, ACTA and IC regulations 45 Feature summary 28

Getting started 5-9

Handset operation 11 Handset ringer style/battery save 9 Headset Jack 14

Installation 5-10 Important safety instructions 44 Install Handset Battery 5 Internet 10, 37

Listen to, save & delete messages 29

Maintenance 42 Message Waiting 12 Move a number/name to the speed dial memory 21

Index

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INDEX

Operating range 14

Parts check list 4

Range 14 Reassign locations in speed dial 18 Record a memo 30 Record your announcement 27 Remote access commands 32 Replacing the Handset Battery 34 Review call history 23

Set Handset date and time 9 Set language mode 8 Set the dial mode 8 Setting the clock 26 Setting up your answering system 28 Speed dialing 16-18 Store a call history record in the directory 24

Store a number/ name in speed dial 16 Store a number/

name in the directory 19

Telephone operation 11-15

Technical Specications 47

Telephone directory 19-21 Temporary tone dialing 12 To delete your announcement 27 To review your announcement at any time 27 Troubleshooting 35-41

Voice menu 32

Wall Mounting 7 Warranty statement 42 Window display 31

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc.; Beaverton, Oregon.

Distributed in Canada by VTech Communications Canada, Ltd.; Suite 200, 7671

Alderbridge Way, Richmond, B.C.

Printed in China.

91-000498-020-000

User’s Manual

w w w . v t e c h p h o n e s . c o m

Model: ia5854

VTech 5854 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual