VTech 3864-01, ia3864-01 User Manual

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Table of contents

Getting started . . . . . . . . . . . . . . . . . . . . . 4

Before you begin . . . . . . . . . . . . . . . . . . . . . 4

Parts checklist. . . . . . . . . . . . . . . . . . . . . 4

Installation . . . . . . . . . . . . . . . . . . . . . . . . 5

Choose a location . . . . . . . . . . . . . . . . . . . 5

Install handset battery. . . . . . . . . . . . . . . . . 5

Connect power and telephone line cords . . . . . . . 6

Wall mounting . . . . . . . . . . . . . . . . . . . . . 7

Desk/table installation . . . . . . . . . . . . . . . . . 7

Charge the handset battery . . . . . . . . . . . . . . 8

Set language . . . . . . . . . . . . . . . . . . . . . 8

Check for dial tone . . . . . . . . . . . . . . . . . . 8

Set dial mode . . . . . . . . . . . . . . . . . . . . . 8

Set handset date and time . . . . . . . . . . . . . . 9

Handset ringer style/battery save . . . . . . . . . . . 9

If you subscribe to DSL service . . . . . . . . . . . .10

Belt clip. . . . . . . . . . . . . . . . . . . . . . . .10

Basic operation . . . . . . . . . . . . . . . . . . . . 11

Telephone operation . . . . . . . . . . . . . . . . . . 11

Handset operation. . . . . . . . . . . . . . . . . . .11

Base operation . . . . . . . . . . . . . . . . . . . .12

Temporary tone dialing . . . . . . . . . . . . . . . .12

Message waiting . . . . . . . . . . . . . . . . . . .12

Clear message waiting alert. . . . . . . . . . . . . .13

Call transfer . . . . . . . . . . . . . . . . . . . . . .13

Headset jack . . . . . . . . . . . . . . . . . . . . .14

Operating range . . . . . . . . . . . . . . . . . . . .14

Display screen messages . . . . . . . . . . . . . . .15

Speed dial. . . . . . . . . . . . . . . . . . . . . . . . 16

Store a speed dial entry . . . . . . . . . . . . . . . .16

Edit a speed dial entry . . . . . . . . . . . . . . . .17

Delete a speed dial entry . . . . . . . . . . . . . . .18

Dial a speed dial number . . . . . . . . . . . . . . .18

Reassign locations in speed dial . . . . . . . . . . .18

Directory . . . . . . . . . . . . . . . . . . . . . . . . 19

Store a directory entry. . . . . . . . . . . . . . . . .19

Edit a directory entry . . . . . . . . . . . . . . . . .19

Delete a directory entry . . . . . . . . . . . . . . . .20

Move a directory entry to speed dial . . . . . . . . .21

Dial from the directory. . . . . . . . . . . . . . . . .21

Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . 22

About call history (caller ID) . . . . . . . . . . . . . .23

Review call history . . . . . . . . . . . . . . . . . .23

Delete records from call history . . . . . . . . . . . .24

Dial a displayed number . . . . . . . . . . . . . . .24

Store a caller ID record in the directory . . . . . . . .24

Display screen messages . . . . . . . . . . . . . . .25

Answering system operation at the base . . . . . . . . 26

Audible indicators . . . . . . . . . . . . . . . . . . .26

Setting the clock. . . . . . . . . . . . . . . . . . . .26

About announcements . . . . . . . . . . . . . . . .26

Record your announcement. . . . . . . . . . . . . .27

Review your recorded announcement . . . . . . . .27

Delete your recorded announcement:. . . . . . . . .27

Set up your answering system . . . . . . . . . . . .28

Feature summary . . . . . . . . . . . . . . . . . . .28

Listen to, save & delete messages . . . . . . . . . .29

Call screening/intercept . . . . . . . . . . . . . . . .30

Record a memo . . . . . . . . . . . . . . . . . . . .30

Window display . . . . . . . . . . . . . . . . . . . .31

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Answering system operation - remote access . . . . . 32

Connect with the answering system . . . . . . . . .32

Voice menu . . . . . . . . . . . . . . . . . . . . . .32

Remote access commands . . . . . . . . . . . . . .32

Batteries . . . . . . . . . . . . . . . . . . . . . . . . 34

Battery care and maintenance . . . . . . . . . . . .34

Replacing the handset battery . . . . . . . . . . . .34

Additional information . . . . . . . . . . . . . . . . .35

Troubleshooting. . . . . . . . . . . . . . . . . . . . . 35

Maintenance . . . . . . . . . . . . . . . . . . . . . . 42

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 42

Important safety instructions . . . . . . . . . . . . . . 44

FCC, ACTA and IC regulations . . . . . . . . . . . . 45

The RBRC® seal . . . . . . . . . . . . . . . . . . . . 46

Technical specications. . . . . . . . . . . . . . . . . 47

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 48

NEED HELP?

This user’s manual has all the feature operation and troubleshooting you need

to install and operate your new VTech phone. Please take the time to review

thoroughly to ensure proper installation of this VTech innovative and feature rich

product. You can also visit our website at www.vtechphones.com for support,

shopping,

and everything new at VTech.

In Canada, please visit www.vtechcanada.com.

VTech toll free 1-800-595-9511 In Canada dial 1-800-267-7377

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Before you begin

Enhanced 5.8GHz Technology - Dual band transmission combines the best of 5.8GHz

and 900MHz technologies, providing enhanced performance over standard cordless telephones.

1. Base unit

2. Handsets (2)

3. Charger power adaptor

4. Charger

5. Telephone line cord

6. Desk/wall mount bracket

7. Belt clips (2)

8. Base power adaptor

9. Batteries (2)

10. User’s manual

To purc h a se repl a c emen t batteries, visit us on the web at www.vtechphones.com or call VTech Communications, In c. at 1- 800 -59 5-9 511 . In C a n a d a , c o n t a c t V T e c h Telecommunications Canada Ltd. at www.vtechcanada.com or 1-800-267-7377.

Parts checklist:

Base unit

Handsets (2)

Charger

Batteries (2)

Belt clips (2)

Charger power adaptor

Telephone line cord

Base power adaptor

Desk/wall mount bracket

User’s manual

• Important!

B e f o r e u s i n g thi s te leph one , you m u st rea d

Important Safety Instruct ions on

page 44.

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Getting started

Installation

Choose a location

For maximum performance of your cordless telephone system:

1. Choose a central location for your base unit.

2. Install your base unit and extension handset away from electronic equipment, such as personal computers, television sets and microwave ovens.

3. In locations where there are multiple cordless telephones, separate base units as much as possible.

4. Install your telephone equipment away from heat sources and sunlight.

5. Avoid excessive moisture, dust or extreme cold.

a) Remove battery

compartment cover by pressing on the indentation and sliding downwards.

b) Align the two holes in the plug with

the socket pins, then snap the plug into place.

c) Place the battery in the compartment with

the wires tucked inside.

d) Replace cover by sliding it up into place.

e) Place the handset in its base when

not in use to ensure maximum daily performance.

• U s e o nly t he pr ov id ed VTe ch b a t t e r y , o r equivalent.

Install handset battery

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Installation

Connect power and telephone line cords

Modular telephone jack

Standard electrical outlet

Connect the power cord. After charging the battery for at least 16 hours, connect the telephone

line cord.

• Install the telephone b a s e a w a y from el e c t roni c eq uip men t suc h a s p e r s o n a l computers, television sets or microwave ovens. Av oi d ex ce ssive heat, cold, dust or moisture.

• Connect the power a n d t e le p ho n e line cords to the under side of the base as illustrated.

• P l u g t h e A C ada pte r in to a n electrical outlet. If the battery has not be en previ ous ly charged, place the handset in th e base, and allow it to charge f o r 16 h o ur s ( o r o v e r n i g h t ) . Connect the telephone line co rd to the wall

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Getting started

Installation

Wall mounting

Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional. See position one below for instructions.

Desk/table installation

To place your base unit on a desk or table, insert the desk/wall bracket as instructed below and shown in position one or two, depending on your preference of how you’d like the base unit to be angled.

Position One

To mount your phone on a wall, or to place it on a table or desk, refer to the diagrams illustrating position one.

• First insert the lower portion of the bracket into the grooves in the base, then snap the upper portion into place.

• Mount the base on the wall by positioning the base unit so the mounting studs will t into the holes

on the base and wall mount bracket. Slide the base unit down on the mounting studs until it locks into place.

Position Two

This position is an alternate way to install your phone on a table or desk. Position two allows a different viewing angle to your handset and base unit. Refer to the position two diagrams above.

• Insert the upper portion of the bracket into the grooves in the base.

• Snap the lower portion into place.





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Installation

Charge the handset battery

Place the handset in the base or charger. NEEDS CHARGING will appear on the handset. Charge

the battery for at least 16 hours the rst time.

Set language

• Press PROG, then press

▲ or ▼

until LANGUAGE is displayed. Press SELECT.

• The current setting blinks. Press

▲

▼

until the screen displays the correct language (English,

Spanish or French).

• Press

SELECT to save your selection.

Check for dial tone

After the batteries are charged, pick up the handset and press PHONE; you should hear a dial tone.

If you do not, refer to the TROUBLESHOOTING section in the back of this user’s manual.

Set the dial mode

If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you

have pulse (rotary) service, you’ll need to change the dial mode.

• Press

PROG.

• Press

▲ or ▼

or until the screen displays DIAL MODE: and the current setting.

• Press

SELECT. The current setting blinks.

• Press

▲ or ▼

to select TONE or PULSE.

• Press

SELECT to save.

• If the phone will not be used for a long period of time, remove the battery to prevent possible leakage.

• I f you have any trouble installing y o u r p h o n e , please refer to the

Troubleshooting

s e c t i o n n ea r th e en d of thi s manual.

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Getting started

Installation

Set handset date and time

If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming call. If you do not have caller ID service, you can set the date and time manually:

• Press

PROG, then press or until DATE/TIME is displayed. Press SELECT.

• The month is ashing. Press

or until the screen displays the correct month. Press SELECT.

• The day is ashing. Press

or until the screen displays the correct day. Press SELECT.

• The hour is ashing. Press

or until the screen displays the correct hour. Press SELECT.

• The minute is flashing. Press

or until the screen displays the correct minute. Press

SELECT.

•

AM or PM is ashing. Press or to choose between AM or PM. Press SELECT

Handset ringer style/battery save

You can select from four different handset ringer styles, or turn the ringer off and extend the battery life.

1. With the handset in idle (off)

mode, press PROG.

2. Press

or until the screen displays RINGER: and current setting.

3. Press

SELECT. The current setting blinks, and you will hear a sample of the ring.

4. Press

or to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of each ring tone.

5. Press

SELECT to choose the displayed ringer setting.

• In the event of a power outage, or if you r phon e’s p o w e r c o r d i s unp lugg ed, t he time setting will be lost.

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If you subscribe to DSL service:

If you hear noise during conversations and/or your caller ID features aren’t functioning properly, install

a noise lter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise lter.

Belt clip (optional)

Installation

To remove

To attach

Telephone line cord

Noise lter (For

DSL users)

To single telephone jack (RJ11C)

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Basic operation

Telephone operation

Handset operation

1. Make a call

Press PHONE, then dial the

number.

-OR- Dial the number (use

to backspace and make corrections), then press PHONE to call.

Flash/call waiting During a call, press to receive an incoming call, if call waiting is activated.

Channel

Press CHAN to switch to a

clear channel while on a call.

Delete When viewing the call log, press to delete the current record displayed. While handset is in idle mode, press and hold to delete all records in the call log.

5. Answer a call Press any key to answer a call (except OFF).

/Caller ID and /Directory

/CID

• While on a call, press to

decrease the volume. A double beep will sound when you reach the lowest setting.

• While phone is not in use,

press to display caller ID information.

• While entering names or numbers into memory, press to delete last character entered.

/DIR

• While on a call, press to increase the volume. A double beep will sound when you reach the highest setting.

• While phone is not in use, press to display directory entries.

• While entering names or numbers, press to add a space.

Select Press to display menu, or to select highlighted item from menu.

Off During a call, press to hang up. While using menus, press to cancel an operation, back up, or exit the menu display

Redial/pause Press to view redial memory. While entering numbers, press and hold to insert a dialing pause.

10.

Program

With the handset in idle (on-hook), press to enter programming mode.

1,2

3,4

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Telephone operation

Base operation

11. CHARGE/IN USE

• Flashes in unison with an incoming call’s ringing.

• Flashes slowly when the handset is in use, or the answering system is answering a call.

• Glows steadily when the handset is charging.

12. LOCATE HANDSET

Press to page the handset for up to 60 seconds. Press again, press OFF on handset or place handset in base to cancel the page.

Temporary tone dialing

If you have pulse (rotary) service, you can change from dial pulse to touch tone dialing during a call by pressing * TONE. This is useful if you need to send touch tone signals for access to telephone banking or long distance services.

1. Dial the number.

2. Press

TONE. Buttons pressed after this send touch tone signals.

3. After you hang up, the phone automatically returns to pulse service.

Message waiting

Your phone is designed to work with most local and regional telephone service provider’s voice messaging systems to provide an alert on handset when new messages come in. Voice messaging is a subscription service, available through most service providers for a monthly fee. Contact your local telephone company for more information.

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Basic operation

Telephone operation

• O nly one hand se t can be on a call at a time. For example, if HS1 is on a call an d HS2 pre ss es the PHONE button, CAN’T CONNE CT will display.

• I f the HS2 can not be found, HS1 will generate a sad tone and continue the call automatically. Before HS2 answers, HS1 can press

PHONE to cancel the forward function and continue the external call.

• I f H S 2 d o e sn ’ t respo nd with in 30 seconds, HS1 wil l st art rin ging un til PHONE is pressed t o p i ck u p t he returned call. If it is not answered within another 30 seconds, the external call will end automatically.

TRANSFERRED CALL

CALL TRANSFERRED

When you have a message waiting, the handset will display:

Clear message waiting alert

If after you review your message(s) your message waiting alert does not go off, you may manually turn it off by:

1. Press

PROG on the handset.

2. Press

or until screen displays MESSAGE WAITING.

3. Press

SELECT, the screen display: CLEAR? YES

4. Press

or to change from YES to NO.

5. Press

SELECT, you’ll hear a conrmation tone.

Call transfer

An external call can be forwarded from one handset (HS1) to the other handset (HS2) by following these steps:

1. While on a call, press

SELECT on HS1 to forward the call to HS2.

HS1 will show: HS2 will ring and show:

2. Press

PHONE on HS2 to answer the forwarded call. HS1 will return to the idle mode.

MESSAGE WAITING

5/01 5:40PM

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Operating range

This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance - which can vary with the locations of the base and handset, the weather, and the

construction of your home or ofce.

If you receive a call while you are out of range, the handset might not ring or if it does ring, the call might not connect when you press

PHONE. Move closer to

the base, then press PHONE to answer the call.

If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the base.

If you move out of range without pressing OFF, your phone will be left off the hook. To hang up properly,

walk back into range, periodically pressing OFF.

• T o p u rchase a headset, visit us on the web at www. vtechphones.com or call VTech Cus

tomer Service at 1-800-595-9511. In Canada, contact VTech Telecommu

nications Canada Ltd. at www.vtech

canada.com or 1800-267-7377.

Headset jack

You can use this telephone handsfree when you install any VTech 2.5 mm headset, purchased separately.

Plug the headset into the jack located on the right side of the handset (under

the small rubber ap). Do not force the

connection, but make sure the plug ts securely.

Telephone operation

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Basic operation

Telephone operation

Display screen messages

Screen displays: When:

** RINGING **

There is a call coming in.

CONNECTING...

The handset is waiting for dial tone.

PHONE ON

The handset is in use.

** PAGING **

The base is paging the handset.

BATTERY LOW

The battery needs to be recharged.

SCANNING...

The handset is changing to another of the 30 channels available.

CAN’T CONNECT

1. Displays when one handset is on a call and the other handset presses PHONE.

2. Displays when base power is off and PHONE is pressed. You’ll also hear a sad tone.

3. Displays when an out-of-range dial fails to connect.

RINGER OFF

The handset ringer is turned off.

MESSAGE WAITING

Displays when you have been alerted by the telephone company that you have received new voice mail.

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Speed dial

Presses

Dial key

Once Twice 3 Times 4 Times 5 Times 6 Times

A B C 2

D E F 3

G H I 4

J K L 5

M N O 6

P Q R S 7

T U V 8

W X Y Z 9

& ‘ , - . #

Your phone can store up to nine telephone numbers with names (up to 15 characters and 24 digits in each location) in the speed dial memory locations you assign (numbered 1 through 9) in each handset. These numbers can be dialed with two button presses. You can also store telephone numbers with names alphabetically in the directory. See Telephone Directory for instructions.

Store a speed dial entry

1. Press PROG. Then press or until the screen displays SPEED DIAL.

Press SELECT. The screen displays ENTER 1-9.

3. Press the key (1 through 9) to assign the speed dial location this number will be stored. The screen displays

ENTER NAME.

4. Using the chart below, enter up to 15 characters for the name you’re storing. Use

to backspace

and make corrections; use

to advance and add a space.

• The entr ies you store i n s p e e d dial memo ry will be mar ked wi th 01 through 09 and also display in the directory.

• Press

OFF at any time to exit speed dial mode.

• Whe n m e mo ry is full the screen displays

MEMORY

FULL, an error tone

so un ds and you cannot store a new number until you delete a record in speed dial memory o r t el ep ho n e directory.

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Basic operation

Speed dial

SPEED EDIT ERASE 8005959511 01

• If the location is not empty, your new entry will be stored in place of the old and will delete the former e n t r y . T a k e cau t ion t o n ot save over entries you do not wish to delete from speed dial memory.

5. After you enter the name, press SELECT or PROG. The screen displays ENTER NUMBER.

6. Enter the telephone number. Use

to backspace and make corrections. Press REDIAL/PAUSE to enter a pause if necessary. — OR — Press REDIAL/PAUSE to display the last number (up to 24 digits long) dialed from this phone.

Press SELECT or PROG to store your entry. The screen displays DISTINCT RING? and the

current setting.

8. Press

or to choose Y (for yes) if you wish the phone to alert you to calls from this number by

assigning a distinctive ringer after the rst ring. Choose N for a normal ringer.

9. Press SELECT

or PROG to conrm. If you chose Y in Step 8, a will be displayed with the

entry.

Edit a speed dial entry

1. Press and hold the speed dial location key (1-9) of the entry you wish to edit.

2. When the screen displays the entry you want to edit, press

SELECT. Then press or until EDIT

ashes.

Press SELECT. The screen displays the name and number. The cursor appears at the end of the

name. Use

, and the dial pad keys to edit the name. Press SELECT to move on to edit the

number. Use

to backspace and make corrections. Press SELECT to move on to edit the distinctive

ring setting. Press

or to choose Y (for yes) if you wish the phone to alert you to calls from this

number by assigning a distinctive ringer after the rst ring. Choose N for a normal ringer.

4. Press

SELECT to save the edited information.

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Speed dial

Delete a speed dial entry

1. Press and hold the speed dial location key (1-9) of the entry you wish to delete.

2. When the screen displays the entry you want to delete, press

SELECT. Then press or until

ERASE ashes.

3. Press

SELECT. The screen displays ERASE NO YES and the number. The current choice

ashes.

4. Press

until YES ashes.

Press SELECT. You’ll hear a conrmation beep.

Dial a speed dial number

1. Press and hold the speed dial location key (1-9) of the entry you wish to dial.

2. Press

PHONE to dial the displayed memory number.

Reassign speed dial locations

1. Press and hold the speed dial location key (1-9) of the entry you wish to reassign.

2. When the screen displays the entry you want to reassign, press

SELECT. Press or until

SPEED ashes.

3. Press

SELECT. The screen displays ENTER 1-9.

4. Press the keys (1-9) to reassign this entry into another memory location. You’ll hear a conrmation

beep.

SPEED EDIT ERASE 8005959511 01

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Basic operation

Directory

6. Press SELECT. You’ll hear a conrmation beep.

Move a directory entry into speed dial

1. Press . The screen displays DIRECTORY.

2. Press

or to scroll alphabetically through entries stored in directory.

— OR —

Press the dial pad key for the rst letter of the entry you want to move.

3. When the screen displays the entry you want to move, press

SELECT. Then press or until

SPEED ashes.

4. Press

SELECT. The screen displays ENTER 1-9.

5. Press the key (1-9) to move this entry from the normal directory to the speed dial memory and assign

the memory location. You’ll hear a conrmation beep. A memory location number (1 through 9) will

be displayed with this entry.

Dial from the directory

1. Press . The screen displays DIRECTORY.

2. Press

or to scroll alphabetically through entries stored in directory.

— OR —

Press the dial pad key for the rst letter of the entry you want to dial.

3. When the screen displays the entry you want to dial, press

PHONE.

SPEED EDIT ERASE 8005959511

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Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone service provider. Caller ID with call waiting lets you see who’s calling before you answer the phone, even when you’re on another call.

You may need to change your phone service to use this feature. Contact your phone service provider if:

• You have both caller ID and call waiting, but as separate services (you may need combined service)

• You have only caller ID service, or only caller waiting service.

• You don’t subscribe to any caller ID or call waiting services.

You can use this product with regular caller ID service, and you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service.

There are fees for caller ID services, and they may not be available in all areas.

This product can provide information only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

Caller ID

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Basic operation

Caller ID

About call history (Caller ID)

Your phone can store up to 45 calls in its caller ID (CID) memory. When the memory is full, the oldest call will automatically be deleted to make room for new incoming call information.

For each call that comes in, the screen displays the following information between the rst and second

rings:

• Your caller’s name (15 letters are sent by your telephone company).

• The caller’s area code and telephone number.

• The time and date of the call.

• The repeat tag (

*) in the upper right corner, indicating the party has called more than once.

Review call history

1. Press (CID) to view call history.

2. Use

and to scroll through records in call history.

Date of call

Time of call

Position of call in call history

VTech * L 800-595-9511

5/01 5:40 28

OLD

Caller’s telephone number

Caller’s name

Indicate whether the record is new or old

• If y o u a n swer a c a l l b e f o r e the information appea rs on the scr e e n , i t w i ll not be in the call history.

• Press

OFF at any time to exit call history.

• Ea ch handset ’s c a l l l o g i s independent from the other handset. F o r e x am p le , when you delete one or all call log entries from one handset, they will no t be delet ed fr om the other handset.

NEW

Long distance call

This party has called more than once.

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Caller ID

Delete records from call history

Delete a specic call:

1. Locate the record you want to delete from call history.

2. Press the

DELETE key to delete. You’ll hear a conrmation beep.

Delete all calls:

1. With the handset in idle (off) mode, press and hold the DELETE key to delete. The screen displays ERASE ALL NO YES. The current choice ashes.

2. Press

until YES ashes.

3. Press

SELECT. You’ll hear a conrmation beep.

DIAL PROGRAM

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• Caller ID numbers may appear with an a r e a c ode that may not be required for local calls, or without a 1 that may be needed for long di sta nce cal ls. If the numbe r displayed is not in the right format, press # repeatedly to se e different dialing options. You can choose to dia l wi th o r without the area code, or with or without the 1.

Dial a displayed number

1. Locate the record in call history that you want to dial.

If you wish to change how the number is dialed, press

#. The screen displays any alternate dialing sequences available for this call (area code + number; 1 + area code + number; number only; 1+ number). See the side column for more information on changing the dialing format.

3. Press

SELECT. Press or until DIAL ashes.

4. Press

SELECT. The number is automatically dialed.

— OR —

When the number is correctly displayed for dialing, you

want to dial, press

PHONE.

Store a caller ID record in the directory

1. Locate the record in the call history you want to store in the directory.

800-595-9511

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Basic operation

Caller ID

2. If you wish to change how the number is stored, press

#. The screen displays any alternate dialing sequences available for this call (area code + number; 1 + area code + number; number only; 1+ number). See the note in the side margin for more information on changing the dialing sequence.

Press SELECT, then press or until PROGRAM

ashes.

4. Press SELECT three times. The screen displays:

5. Press

or to select Y or N for distinctive ringer.

6. Press

SELECT. You’ll hear a conrmation beep. If

you choose Y in step 5, a will be displayed with the directory entry.

DIAL PROGRAM

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DISTINCT RING? N 800-595-9511 5/01 5:40 PM OLD 28

Screen displays: When:

PRIVATE

The other party is blocking name and/or number information.

UNKNOWN

Your phone company is unable to receive information about this caller’s name and/or number.

* (after name)

This caller has called you more than once.

Display screen messages

800-595-9511

5/01 5:40 PM OLD 28

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Answering system operation at the base

Audible indicators

Your phone telephone system gives you voice prompts for feature operations and voice conrmations

when you press a button or complete an operation.

Setting the clock

1. Make sure the answering system is on.

2. Press

TIME/SET. The system announces the clock setting, then announces: “To begin setting

the clock, press TIME/SET, then press CHANGE to change the setting or press TIME/SET to continue.”

3. Press

TIME/SET. The system announces the current day.

4. Press

CHANGE until the system announces the correct day, then press TIME/SET. The system

announces the current hour.

5. Press

CHANGE until the system announces the correct hour, then press TIME/SET. The system

announces the current minute.

6. Press

CHANGE until the system announces the correct minute, then press TIME/SET. The system

announces the current year.

7. Press

CHANGE until the system announces the correct year, press TIME/SET. The system

announces the current clock setting.

About announcements

• You can record two different announcements — one for normal answering and one for when you’ve set the system to play the announcement only.

• Use normal answering when you want the system to record callers’ messages. Use announce only when you want to give information to callers without accepting messages.

• If you choose not to record an announcement, the system answers with a pre-recorded announcement.

• The normal answering pre-recorded announcement says:

“Hello. Please leave a message after

the tone.” The announce only pre-recorded announcement says: “We’re sorry, messages to this number cannot be accepted.”

• The time will be set automatically with incoming caller ID data. You can ho we ver c ho ose to s e t t he tim e manually.

• To a dv anc e th e minute or year by increments of 10, pre s s a n d hold CHANGE.

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Basic operation

Answering system operation at the base

• By setting announce only to on or off, you decide which announcement your callers will hear when the system answers a call (the system comes set for normal answering, with announce only turned off). See Set announce only, located in the Feature Summary chart later in this section, to change your announcement selection.

Record your announcement

1. Press MENU until you hear “Announcement. Press PLAY or press RECORD. To continue setup, press MENU.”

2. Press

REC/MEMO. After you hear “Record after the tone. Press STOP when you are done.” followed

by a beep, speak toward the base to record an announcement up to 90 seconds long.

3. Press

PLAY/STOP. The system plays back your recorded message.

Review your recorded announcement at any time:

1. Press MENU until you hear “ Announcement. Press PLAY or press RECORD. To continue setup, press MENU.”

2. Press PLAY/STOP, the system plays the current announcement.

Delete your recorded announcement:

Press DELETE during announcement playback. The system will use the pre-recorded announcement until you record a new one.

Turn answering system on or off

Record outgoing announcements, and memos

Review/change clock setting;

conrm feature settings

Enter answering system f e a t u r e s e t u p a n d choose a feature to set

...

Select a feature setting

• Announcements le ss th an th re e s e c o n d s i n length will not be recorded.

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Answering system operation at the base

Setting up your answering system

You can set up one feature at a time, or you can set up the rst feature and then move on to set up

the other features in sequence.

1. Make sure the answering system is on.

2. Press

MENU until the system announces the feature you want to set. Refer to the Feature Summary

below for a description of the features and your choices.

3. Press

CHANGE until the system announces the desired setting.

4. Press

TIME/SET to conrm your selection.

5. Press

MENU to move on to the next feature, or press PLAY/STOP to exit feature setup.

Feature summary

Default settings indicated by * .

System announces: Description/directions:

“Remote access code. To change the setting press CHANGE.”

19*

Set the remote access code you will use to access features and functions of the answering system from a touch tone phone. You can select any two digit code, from 10 to 99.

“Message alert. To change the setting press CHANGE.” Off* On

When message alert is turned on, the base beeps once every 10 seconds when new messages have been received.

“Announcement only, record no messages. To change the setting press CHANGE.” On Off*

When you turn announce only on, callers hear your announcement, but cannot leave a message.

• To advance the remo t e a c c e s s code number by increments of ten, press

and hold the

CHANGE key.

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Basic operation

Answering system operation at the base

“Base ringer. To change the setting press CHANGE.” On* Off

Turn the base ringer on or off.

“Number of rings. To change the setting press

CHANGE.” 2 4* 6

Choose how many times the phone will ring before the system answers a call.

Toll Saver With toll saver active, the system answers

after two rings when you have new messages and after four when you have no new messages.

• You c a n e x it f e a t u r e s e tu p at an y time by pressing a

PLAY/

STOP.

• I f t h e s yste m

has les s th an 30 seconds of record time left, th e ans wer ing sy s t e m t u r n s off. The system w i l l a n s w e r aft er 10 ring s an d an nounce

“Memory is full. Enter r e m o t e ac ces s code .”

and wait for the caller to enter the remote access code.

Listen to, save & delete messages

The system automatically saves your messages until you delete them, and can store approximately 15 minutes of messages, memos, and announcements (up to a maximum of 99 messages). A message or memo can be up to four minutes long.

The message window will ash to alert you to new, unplayed messages. If all messages have been

reviewed, the number displayed in the window will glow steadily. If the system contains both old and new messages, it will play only the new messages. After all new messages are played, press PLAY/ STOP to hear all messages.

Before playing a message, the system announces the day and time it was received. While the message plays, the message window displays the number of the message. After playing the last message in a mailbox, the system announces “

End of messages.” If the system has less than ve minutes of recording

time left, it announces the remaining time.

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Answering system operation at the base

Message Window

Delete Messages

• To delete a message, press DELETE while the message

is playing.

• Press and hold DELETE to delete all old messages.

• You cannot delete a message until it’s bee n reviewe d; deleted messages cannot be recovered.

Press to repeat a message; hold to back up and play the previous message.

Play Messages

Press to play messages. Press again to stop playback.

Press to skip to the next message; hold to speed up playback.

Call screening/intercept

1. Make sure the answering system is on, and set the message playback volume control above level 1 so you can hear the caller’s message.

2. If you decide to answer the call, press

PHONE on the handset.

Record a memo

You can record a memo up to four minutes long, which is stored as an incoming message.

1. Press and release REC/MEMO.

2. The system announces

“Record after the tone. Press STOP when you are done.” After the beep,

speak toward the microphone. The message window displays the length of your memo up to 99

seconds, if you record a memo longer than 99 seconds, 99 continues to ash until you nish.

3. To stop recording, press the

PLAY/STOP again.

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Basic operation

Answering system operation at the base

Window display: When:

No messages.

1-98

Total number of messages, or message number during message playback.

0-99 <--> F

Memory is full, or total number of messages is 99.

1 to 99 (counting)

Duration of announcement or memo recording (maximum length of announcement is 90 seconds).

99 (ashing)

Length of recording is more than 99 seconds.

1-8 (on steady for one second)

Indicates volume level selected when

VOL- or VOL+

is pressed.

10 - 99

Current remote access code while setting.

Announce only mode.

1-98 and A (alternating)

System is set to announce only mode and the memory is full.

ON or OFF (steady for one second)

Display when any setting is changed from on or off.

CL <--> (normal display)

Clock needs to be set.

-- (steady)

System is answering a call or is in remote operation.

-- (ashing)

System is in programming mode or initializing.

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Answering system operation - remote access

Connect with the answering system

You can access many features of this system remotely from a touch tone phone.

1. Dial your telephone number.

2. When the system answers, enter your remote access code (preset to

19). The system beeps once

and then announces the number of new messages.

3. Enter a remote command (see

Remote Access Commands).

4. To end remote access, simply hang up the phone.

Voice menu

The system has voice prompts to help you with remote operation. Press * 5 to hear the menu while remotely connected to the answering system.

Remote access commands

Function: Command:

Play messages Press 1 to play all messages. Press 2 to play new messages. If

there are no new messages, the system plays old messages.

Repeat a message Press

4 while message is playing; press 4 4 to back up previous

message.

Skip a message Press

6 while message is playing; each press advances to the

next message.

Stop Press 5.

Help Press *5.

Save messages Hang up.

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Basic operation

Answering system operation - remote access

Function: Command:

Delete message Press 3 while message is playing. Press 3 3 to delete all old

messages.

Review announcement Press

#7; system plays announcement, then beeps.

Record announcement Press

*7; after beep, record announcement, press 5 to stop.

System plays back announcement.

Record memo Press

8, speak after beep; press 5 when nished.

Turn system off Press

0; the system announces, “Answering machine off.” Press

0 again to turn the system back on.

Turn system on When system is off, it answers after 10 rings and announces,

Please enter your remote access code. Enter your remote access code, then press

0 to turn the answering system on.

Review remote access code Press

#9.

Change remote access code Press

*9 to change remote access code, then enter desired

remote access code from 10-99.

• I f n o k ey i s pr ess ed wi thi n 10 sec ond s of entering remote access, the voice m e n u w i l l b e announced. After the voice menu announcement, i f n o k e y i s pr ess ed wi thi n 2 0 s ec o n d s , t h e r e m o t e access call will automatically end.

• I f a c c e s s i ng f r o m a t o uc h tone telephone, press #5 to stop recording.

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Batteries

Battery care and performance:

After your battery is fully charged, you can expect the following performance:

Operation Operating time

While in use (talking) up to 5 hours

While not in use (standby*) up to 6 days

* Handset is off the base unit or charger but not in use.

• The battery needs charging when: — A new battery is installed in the handset.

— The phone beeps twice every ve seconds.

— The screen displays

BATTERY LOW and the low battery icon.

• Place the handset in the base so the

CHARGE light turns on. The battery is typically fully

charged in 16 hours.

• You can keep the battery fully charged by returning the handset to the base after each use.

Replacing the handset battery

1. Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward.

• If you repeatedly get a low battery ind i cat or, e v en a f t e r c h a r g i n g o v e r n i g h t , t h e battery should be replaced.

• To reduce the risk

of re or injury to

persons or damage to the telephone, re ad and fol lo w these instructions carefully: Charge t h e b a t t e r y p r o vi ded w i t h or ide ntified for u s e w i th t h is pr odu ct o nly in accordance with th e ins truct ions and l i mita t ions sp ec ified in th e user’s manual.

2. Lift out the old battery and disconnect.

3. Align the two holes in the new battery’s plug with the socket pins, and snap the plug into place. Snap the battery in the compartment, as described in

Installation, on page 5.

4. Replace the cover by sliding it up into place.

5. The new battery must be charged before using the phone. Place the handset in the base and allow it to charge for at

least 16 hours the rst charge. The telephone might operate

before that, but for best performance, let the battery charge fully.

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Additional information

Troubleshooting

If you have difculty operating your phone, the suggestions below should solve the problem. If you still have difculty after

trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377.

Problem Suggestion

My phone doesn’t work at all.

• Make sure the power cord is plugged in.

• Make sure the telephone line cord is plugged rmly into the base unit and the telephone wall

jack.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• You may need to purchase a new battery, please refer to the Batteries section of this user’s manual.

I cannot get a dial tone.

• First try all the suggestions above.

• Move the handset closer to the base. You might have moved out of range.

• Your line cord might be malfunctioning. Try installing a new line cord.

• If the previous suggestions don’t work, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

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Problem Suggestion

I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to nd

the base and produce a dial tone. This is normal. Wait an extra second before dialing.

• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touchtone). Refer to the Installation section of this user’s manual to set the dial mode.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

• Eliminate any background noise. Noise from a television, radio or other appliance may cause

the phone to not dial out properly. If you cannot eliminate the background noise, rst try muting

the handset before dialing, or dialing from another room in your home with less background noise.

My handset beeps

ve times and isn’t

performing normally.

• Make sure the power cord is securely plugged into the base. Plug the unit into a different, working outlet not controlled by a wall switch.

• Move the handset closer to the base. You might have moved out of range.

• If the handset is in its base and the charging light does not come on, refer to Charge Light is Off in this troubleshooting guide.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

Troubleshooting

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Additional information

Problem Suggestion

CAN’T CONNECT

displays on my handset.

• Only one handset of your phone system can be in use (off hook) at a time. For example, if HS1 is on a call and HS2 presses the PHONE button, CAN’T CONNECT will display. Be sure only one handset is in use at a time.

• Move the handset closer to the base. You might have moved out of range.

• If the handset is in its base and the charging light does not come on, refer to The charge light is off in this troubleshooting guide.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

The batteries will not hold a charge.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.

• You may need to purchase a new battery, please refer to the

Batteries section of this user’s

manual.

• Your phone might be malfunctioning. Please refer to the

Warranty section of this user’s manual

for further instruction.

If you subscribe to DSL service

If you hear noise during conversations and/or your caller ID features aren’t functioning properly,

install a noise lter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise lter.

Troubleshooting

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Problem Suggestion

I get noise, static, or weak signal even when I’m near the base.

• Press the CHAN button while on a call until the interference has been eliminated.

• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave.

• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

• Relocate your phone to a higher location. The phone will likely get better reception not installed in a low area.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

I hear other calls while using my phone.

• Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

I hear noise in the handset, and none of the keys or buttons work.

• Make sure the power cord is plugged in.

Troubleshooting

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Additional information

Problem Suggestion

My handset does not ring when I receive a call.

• Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s manual.

• Make sure the telephone line cord is plugged rmly into the base unit and the telephone jack.

Make sure the power cord is plugged in.

• You may be too far from the base unit.

• Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base when not in use.

• You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

• The layout of your home or ofce might be limiting the operating range. Try moving the base to another location, preferably on an upper oor.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

• Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply.)

• Your line cord might be malfunctioning. Try installing a new line cord.

Troubleshooting

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Problem Suggestion

My calls fade or cut in and out while I’m using my handset.

• Press the CHAN button while on a call until the interference has been eliminated.

• Relocate your phone to a higher location. The phone will get better reception not installed in a low area.

• If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)

The charge light is off. • Clean the handset and base charging contact each month using a pencil eraser or cloth.

• Make sure the power and line cords are plugged in correctly and rmly.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.

• Your phone might be malfunctioning. Please refer to the

Warranty section of this user’s manual

for further instruction.

Troubleshooting

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Additional information

Problem Suggestion

My caller ID isn’t working.

• Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone.

• Your caller must be calling from an area that supports caller ID.

• Both you and your caller’s telephone companies must use caller ID compatible equipment.

My answering machine is not recording messages.

• Make sure system is turned ON (the ON/OFF key is illuminated).

• Make sure the announce only feature is set to OFF.

I cannot hear recorded messages.

• Using the base volume control, raise the volume to a comfortable listening level.

CL is ashing in the base message display window.

• You need to set the day and time. Refer to the section(s) on setting day and time in this user’s manual.

• Make sure announce only feature is set to OFF

Common cure for electronic equipment.

If the unit does not seem to be responding normally, then try putting the handset in its base. If it does not seem to respond, do the following (in the order listed):

1. Disconnect the power to the base.

2. Disconnect the handset battery, and spare battery, if applicable.

3. Wait a few minutes.

4. Connect power to the base.

5. Re-install the battery(ies).

6. Wait for the handset to re-establish its link with the base. To be safe, allow up to one minute for this to take place.

Troubleshooting

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Maintenance

Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.

Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms.

Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your base unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU

UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.

What does this limited warranty cover?

• Th e manufactur er of this VTech pr oduct, V Tech Communica tions, warra nts to the hold er of a valid pro of of purchas e (“Consum er” or “you ”) that the pro duct and al l accessor ies provide d by VTech in the s ales packag e (“Produc t”) are fre e from materi al defects in m aterial and wo rkmanshi p, pursuant to th e following t erms and con ditions, wh en install ed and used nor mally and in acc ordance wi th operatio n instruc tions. This l imited warra nty extend s only to the Co nsumer for Pro ducts purc hased and us ed in the Unite d States of Amer ica.

What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

• Dur ing the limi ted warrant y period, V Tech’s authorized se rvice re presentati ve will repair o r replace at V Tech’s option, wit hout charge, a M aterially D efective Pro duct. If we re pair this produc t, we may use new or r efurbishe d replacem ent parts. I f we choose to re place this pr oduct, we may r eplace it wi th a new or refurb ished prod uct of the sam e or similar de sign. VTech will retur n repaired or r eplaceme nt product s to you in workin g conditio n. VTech will ret ain defecti ve parts, mo dules, or equ ipment. Re pair or replac ement of Prod uct, at VTech’s opt ion, is your exclus ive remedy. You shoul d expect the r epair or repla cement to tak e approximate ly 30 days.

How long is the limited warranty period?

• Th e limited warr anty perio d for the prod uct extend s for ONE (1) YEAR from the d ate of purchas e if we repair or re place a Mater ially Defec tive Produc t under the ter ms of this lim ited warrant y. This limited wa rranty als o applies to re paired or rep lacement Pro ducts for a pe riod of eith er (a) 90 days from the d ate the repai red or replac ement Produ ct is shippe d to you or (b) the time r emaining on t he original o ne-year warr anty; whic hever is longe r.

What is not covered by this limited warranty?

This limited warranty does not cover

1. Produ ct that has be en subjecte d to misuse, ac cident, sh ipping or oth er physical d amage, impro per instal lation, abno rmal operat ion or handli ng, neglec t, inundati on, re, water or ot her

liquid i ntrusion; or

2. Pr oduct that h as been damag ed due to repair, al teration or mo dicatio n by anyone other t han an author ized servi ce represe ntative of VTech; or

3. Prod uct to the exte nt that the pro blem experi enced is cau sed by signal c ondition s, network re liabilit y or cable or ant enna systems; o r

Warranty

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Additional information

Warranty

4. Product to t he extent that t he problem i s caused by use w ith non-VTech el ectrica l accessor ies; or

5. Prod uct whose war ranty/qual ity sticke rs, Produc t serial numb ers plates or el ectroni c serial numb ers have been re moved, altere d or rendered i llegible; or

6. Prod uct purcha sed, used, se rviced, o r shipped fo r repair from ou tside the Un ited States, o r used for com mercial or in stitution al purpose s (includin g but not limite d to Product s used for rental pu rposes ); or

7. Product re turned with out valid pro of of purchas e (see 2 below); or

8. C harges for ins tallation o r set up, adjust ment of custo mer control s, and instal lation or rep air of systems ou tside the un it.

How do you get warranty service?

• To obtai n warranty se rvice in t he United Stat es of Americ a, call 1-80 0-595 -9511 for instructi ons regard ing where to ret urn the Produ ct. Before c alling for ser vice, please che ck the user ’s

manual. A c heck of the Pro duct cont rols and featu res may save you a ser vice call .

• Exc ept as provi ded by applic able law, you ass ume the risk o f loss or damag e during tran sit and trans portati on and are resp onsible for d elivery or h andling ch arges incur red in the

transp ort of Produ ct (s) to the servi ce locati on. VTech will ret urn repaired o r replaced p roduct und er this limit ed warranty t o you, transpo rtation, d elivery or h andling ch arges prepa id. VTech assu mes no risk for d amage or loss o f the Produc t in transit.

• If t he Product fa ilure is not cove red by this lim ited warrant y, or proof of purc hase does not m eet the terms o f this limite d warranty, VTech wi ll notify you a nd will requ est that you auth orize

the cost o f repair prio r to any furthe r repair acti vity. You must pay for th e cost of repai r and return shi pping cost s for the repai r of Product s that are not cover ed by this limi ted warrant y.

What must you return with the Product to get warranty service?

1. Retur n the entire or iginal pack age and conte nts includ ing the Produ ct to the VTech se rvice lo cation alon g with a descr iption of the m alfuncti on or difc ulty;

2. In clude “va lid proof of pu rchase” (sal es receipt) id entifyi ng the Produc t purchase d (Product mo del) and the d ate of purchas e or receipt; a nd

3. Provid e your name, com plete and cor rect mailin g address, an d telephone n umber.

Other Limitations

• Th is warranty i s the comple te and exclusi ve agreement be tween you and V Tech. It su persedes a ll other writ ten or oral com municatio ns related to t his Product . VTech provid es no other

warranti es for this pro duct. The wa rranty excl usively des cribes all o f VTech’s respons ibilities r egarding th e product . There are no oth er express war ranties. No o ne is authori zed to make

modi cations to th is limited war ranty and you s hould not rel y on any such mo dication .

State Law R ights: T his warrant y gives you spe cic lega l rights, and y ou may also have oth er rights whi ch vary fro m state to state.

Lim itations: I mplied warra nties, inc luding thos e of tness for a p articul ar purpose an d merchant ability (an un written war ranty that t he product i s t for ordina ry use) are limi ted to one year from date of p urchase. So me states do no t allow limit ations on how lo ng an implie d warranty la sts, so the ab ove limitatio n may not apply t o you.

• In no e vent shall VTech b e liable for any i ndirect, s pecial, in cidental, c onsequen tial, or simil ar damages (i ncluding , but not limite d to lost prot s or revenue, ina bility to us e the produc t,

or other as sociated e quipment, t he cost of subs titute equi pment, and c laims by third p arties) resu lting from th e use of this pr oduct. So me states do not a llow the exclu sion or limit ation of incide ntal or cons equential d amages, so th e above limit ation or exclus ion may not app ly to you.

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Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool).

5. Do not place this product on an unstable surface, such as a table, shelf or stand. The product may fall, causing serious damage.

6. Slots and openings in the back or bottom of the base unit and handset are provided f or ven tilati on. To prot ect th em fro m over heatin g, the se ope nings must n ot be blocked by placing the

product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper

ventilation is not provided.

7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power

company.

8. Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it.

9. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of re or electric

shock. Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than specied access

doors may expose you to dangerous voltages or other r isks. Inc orrec t reass embling can c ause elec tric shoc k whe n th e pro duct is subsequently used.

11. Do not overload wall outlets and extension cords as this can result in the risk of re or electric shock.

12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the

following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of

other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. E. If the product has been dr opped and the base and/or handset has been damaged. F. If the product exhibits a distinct change in performance.

13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.

14. Do not use the telephone to report a gas leak in the vicinity of the leak.

15. O nly put t he handset of your telephone next to your ear when it is in normal talk.

SAVE THESE INSTRUCTIONS

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Additional information

FCC, ACTA and IC regulations

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

* Reorient or relocate the receiving antenna. * Increase the separation between the equipment and receiver. * Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. * Consult the dealer or an experienced radio/TV technician for help.

Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The base unit shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this

equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your local telephone company upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is

encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more

information, please contact your local telephone company.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your

alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before

interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.

The telephone company is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:

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FCC, ACTA and IC regulations

* Remain on the line and briey explain the reason for the call before hanging up.

* Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

The term ‘’IC: ‘’ before the certication/registration number only signies that the Industry Canada technical specications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination

on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ve.

The RBRC® seal

The RBRC® Seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.

The RBRC® program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste, which may be illegal in your area.

VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1800-8-BATTERY™ for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment

and conserving natural resources.

RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.

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Additional information

Technical specications

Frequency control Crystal controlled

PLL synthesizer

Transmit frequency Base: 912.75 - 917.10 MHz

Handset: 5863.80 - 5872.5 MHz

Receive frequency Base: 5863.80 - 5872.5 MHz

Handset: 912.75 - 917.10 MHz

Channels 30

Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may

vary according to environmental conditions at the time of use.

Size Handset: 184mm X 52mm X 41mm

Base: 160mm X 144mm X 104mm (with wall mount) Charger: 85mm X 78mm X 50mm

Weight Handset: 130 grams Base: 347 grams (with wall mount)

Charger: 61 grams

Power requirements Handset: 600mAH Ni-Cd Battery

Base: 9V DC @ 400mA Charger: 6V DC @ 200mA

Memory Nine speed dial locations; up to 24 digits, 15 characters per location

Directory: 20 memory locations (including the nine speed dial entries); up to 24 digits, 15 characters per location

Caller ID: 45 memory locations

Enhanced 5.8GHz technology–your

phone operates on a dual band transmission that combines the best of 5.8GHz and

900MHz technologies, providing enhanced performance over standard cordless telephones.

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About announcements 26 About call history 23 Additional information 35-47 Answering system

operation - remote access 32-33

Answering system

operation at the base 26-31

Audible indicators 26

Basic operation 11-33 Batteries 34 Battery care and maintenance 34 Before you begin 4 Belt clip 10

Call transfer 13 Call screening/intercept 30 Caller ID 22-25 Charge the handset battery 8 Check for dial tone 8 Choose location 5 Clear message waiting alert 13 Connect power and

telephone line cords 6

Connect with the

answering system 32

Delete a speed dial entry 18 Delete a directory entry 20 Delete records from call history 24 Desk/table installation 7 Dial a displayed number 24 Dial a speed dial number 18 Dial a number from the directory 21 Display screen messages - caller ID 25 Display screen messages - telephone operation 15 DSL Service 10, 37

Edit a speed dial entry 17 Edit a directory entry 19

FCC, ACTA and IC regulations 45 Feature summary 28

Getting started 5-9

Handset operation 11 Handset ringer style/battery save 9 Headset jack 14

Installation 5-10 Internet 10, 37 Important safety instructions 44 Install handset battery 5

Listen to, save & delete messages 29

Maintenance 42 Message waiting 12 Move a directory entry into speed dial 21

Operating range 14

Index

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Parts checklist 4

Range 14 Reassign locations in speed dial 18 Record a memo 30 Record your announcement 27 Remote access commands 32 Replacing the handset battery 34 Review call history 23

Set handset date and time 9 Set language mode 8 Set the dial mode 8 Setting the clock 26 Setting up your answering system 28 Speed dialing 16-18 Store a call history record in the directory 24 Store a speed dial entry 16 Store a directory entry 19

Telephone operation 11-15

Technical specications 47

Telephone directory 19-21 Temporary tone dialing 13 To delete your announcement 27 Review your recorded announcement 27 Troubleshooting 35-41

Voice menu 32

Wall mounting 7 Warranty statement 42 Window display 31

VTECH TELECOMMUNICATIONS LTD.

A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon

Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C.

Printed in China.

91-000885-010-000

User’s manual

w w w . v t e c h p h o n e s . c o m

Model: ia3864-01

VTech 3864-01, ia3864-01 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual