IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and injury to
persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath tub,
kitchen sink, or swimming pool).
5. Do not place this product on an unstable cart, stand, or table. The
product may fall, causing serious damage to the product.
6. Slots and openings in the cabinet and the back or bottom are provided
for ventilation. To protect it from overheating, these openings must
not be blocked by placing the product on the bed, sofa, rug, or other
similar surface. This product should never be placed near or over a
radiator or heat register. This product should not be placed in a builtin installation where proper ventilation is not provided.
7. This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power
supply to your home, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not locate this
product where the cord will be abused by persons walking on it.
9. Never push objects of any kind into this product through cabinet slots
as they may touch dangerous voltage points or short out parts that could
result in a risk of fire or electric shock. Never spill liquid of any kind
on the product.
10. To reduce the risk of electric shock, do not disassemble this product,
but take it to an authorized service facility. Opening or removing
cabinet parts other than specified access doors may expose you
to dangerous voltages or other risks. Incorrect reassemb-ling can
cause electric shock when the appliance is subsequently used.
11. Do not overload wall outlets and extension cords as this can result
in the risk of fire or electric shock.
1
12. Unplug this product from the wall outlet and refer servicing to an
authorized service facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the
operating instructions, because improper adjustment of other
controls may result in damage and will often require extensive
work by an authorized technician to restore the product to normal
operation.
E. If the product has been dropped and the cabinet has been
damaged.
F. If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lighting.
14. Do not use the telephone to report a gas leak in the vicinity of the
leak.
VTECH COMMUNICATIONS INC
SERVICE DEPT. at 1-800-595-9511. In Canada, call VTech Electronics Ltd
at 1-800-267-7377.
SAVE THESE INSTRUCTIONS
2
BEFORE YOU BEGIN
About Caller Identification (Caller ID)
This product has a Caller ID with Call Waiting feature that works with
service from your local phone service provider.
Caller ID with Call Waiting lets you see who’s calling before you answer
the phone, even when you’re on another call.
You may need to change your phone service to use this f eature. Contact
your phone service provider if:
• You ha v e both Caller ID and Call W aiting, b ut as separ ate services
(you may need combined service)
• You have only Caller ID service, or only Call Waiting service.
• You don’t subscribe to any Caller ID or Call Waiting services.
You can use this product with regular Caller ID service, and you can use this
product’s other features without subscribing to either Caller ID or combined
Caller ID with Call Waiting service.
There are fees for Caller ID services, and they may not be available in all
areas.
This product can provide information only if both you and the caller are in areas
offering Caller ID service, and if both telephone companies use compatible
equipment.
3
INSTALLATION
Before You Install
1 Choose a location for the base near an electrical outlet and a
telephone jack.
This phone requires a modular telephone jack and a standard electrical
outlet (110v AC) not controlled by a w all switch.
2 Install the handset battery.
Use only VTECH battery .
a) Remove battery
compartment
cover by pressing
on the
indentation
and sliding
downward.
b) Align two holes in
c) Place battery pack
in compartment
with the wires in
the lower left
corner, along the
bottom of the
battery pack.
plug with socket
pins, and snap the
plug into place.
d) Replace
4
cover by
sliding it up
into place.
INSTALLATION
3 Attach belt clip to the cordless handset (optional).
To attach
NOTE: Install the base unit and spare handset charger away from electronic equipment such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.
To remove
Table/Desk Instration
Standard
electrical outlet
Modular
telephone
jack
1 Connect the
telephone
line cord.
2 Connect the
power cord.
5
INSTALLATION
3 Charge the handset battery.
Place the handset in the base. Charge the battery for at least 12
hours the first time.
4 Check for dial tone.
After the batteries are charged, pick up the handset and press
PHONE
5 Set the dial mode.
If you have touch tone service, the phone is ready to use as soon as
the batteries are charged.
If you have dial pulse (rotary) service, you’ll need to change the dial mode.
• Press
• Press or until the screen displays DIAL MODE: and the
• Press
• Press to select TONE or PULSE.
• Press
;you should hear a dial tone.
PROG/CHAN
currently selected mode.
SELECT
SELECT
on the handset to enter programming mode.
. The current setting blinks.
, to save the displayed mode.
6
Wall Installation
1 Connect the telephone line cord.
2 Connect the power cord.
3 Mount the base on the wall.
Standard
electrical outlet
Modular
telephone jack
INSTALLATION
a) Align holes on
base with
mounting studs
on wall jack.
b) Pull base down
4 Follow Steps 3–5 in Table/Desk Installation.
7
on mounting
studs until it
locks into place.
TELEPHONE OPERATION
Answer a Call
Press any key
except
Hold
Press to put a
call on hold.
Press again to
release hold
— OR —
Lift the handset
of an extension.
OFF
.
Handset Volume
While on a call,
adjust volume
of what you hear.
Make a Call
Press
PHONE
dial the number
— OR —
Dial the number (use
to backspace and
correct digits), then
press
PHONE
, then
to call.
Flash/
Call Waiting
Access special
telephone company
subscriber services.
End a Call
Press
— OR —
Place handset
in base.
programming.
Cancel a page.
Redial
Press
PHONE
press
REDIAL/PAUSE
to call last number
dialed (up to 32 digits).
, then
Change Channel
Switch to a clearer channel
while on a call.
Enter programming while not on a call.
8
OFF
Exit
TELEPHONE OPERATION
Flashes
when you have
unreviewed
call information.
Page/Handset Locator
Press to page the handset for up to
60 seconds. Press again to cancel,
or press
OFF
on handset.
Flashing:
handset is in use
On steadily:
handset is
charging in
base
9
TELEPHONE OPERATION
Handset Ringer Style/Battery Save
You can select from four diff erent handset ringer styles, or turn the ringer off
and extend the battery life.
1 Make sure the handset is off.
2 Press
3 Press until the screen displays RINGER:.
4 Press
5 Press or to select 1, 2, 3, 4, or OFF. You will hear a sample
6 Press
Temporary Tone Dialing
If you have dial pulse (rotary) service, you can change from dial pulse to
touch tone dialing during a call by pressing *. This is useful if you need to
send touch tone signals for access to telephone banking or long-distance
services.
1 Dial the number.
2 Press
3 After you hang up, the phone automatically returns to
PROG/CHAN
SELECT
of each ring.
SELECT
*
. Buttons pressed after this send touch tone signals.
dial pulse (rotary) service.
to enter programming mode.
. The screen displays the current setting.
to choose the displayed ringer setting.
Headset Jack
You can use this telephone hands-free when
you install any VTech 2.5 mm headset,
purchased separately .
Plug the headset into the jack located
on the right side of the handset
(under the small rubber flap).
Do not force the connection,
but make sure the plug
fits securely.
10
TELEPHONE OPERATION
Operating Range
This cordless telephone operates within the maximum power allowed by
the Federal Communications Commission (FCC). Even so, this handset
and base can communicate over only a certain distance — which can vary
with the locations of the base and handset, the weather , and the construction of your home or office. For best performance, keep the base antenna
fully upright.
If you receive a call while you are out of range, the handset might not
ring — or if it does ring, the call might not connect when you press
Move closer to the base, then press
If you move out of range during a phone conversation, you might
hear noise or interference. To improve reception, mov e closer to the base.
If you move out of range without pressing
“off the hook.” To hang up properly, walk back into range, periodically
pressing
OFF
.
PHONE
to answer the call.
OFF
, your phone will be left
Display Screen Messages
Screen Displays: When:
Screen Displays: When:
NO LINE The base is not connected to the telephone line,
or the line is not working.
PHONE
.
RINGING There is a call coming in.
CONNECTING The handset is waiting for a dial tone.
PHONE ON The handset is in use.
PAGING The base is paging the handset.
HOLD There is a call on hold.
EXTENSION IN USE Another extension on this line is off hook.
BATTERY LOW The battery needs to be recharged.
11
TELEPHONE MEMORY
This cordless phone can store 10 telephone numbers with names, each up
to 16 digits long in memory locations you assign (0-9).
Note: Press
This cordless phone can store an additional 40 telephone numbers with
names alphabetically in the directory . See TELEPHONE DIRECTOR Y f or
instructions.
Store a Number/Name in Memory
1 Press
MEM DIAL.
2 Press
3 Press the key (0-9) for the memory location where you’re storing this
entry. If the selected location is empty, the screen displays
ENTER NAME.
Note: If the location is not empty, the current entr y is displayed along with the
choices
start again, or follow the instructions to dial, edit or erase the current entry .
4 Using the chart below, enter up to 15 characters for the name
you’re storing with the number. Use to backspace and make
corrections; use to advance and add a space.
OFF
at any time to exit memory dial mode.
PROG/CHAN
MEM
. The screen displays ENTER 0-9.
DIAL EDIT ERASE.
. Then press until the screen displays
Press
OFF
to exit memory dial mode and
Presses
Dial Key 1 2 3 4 5 6
1
1
2
A B C 2
3
D E F 3
4
G H I 4
5
J K L 5
6
M N O 6
7
P Q R S 7
8
T U V 8
9
W X Y Z 9
0
0
*
*
#
& ’ , - . #
12
TELEPHONE MEMORY
5 When you finish entering the name, press
PGOG/CHAN.
The screen displays ENTER NUMBER.
SELECT
or
6 Enter the telephone number. Use to backspace and make
a correction. Press r to store a pause in the dialing sequence.
—OR—
Press
REDIAL/P A USE
7 Press
displays DISTINCT RING? and the current setting.
SELECT
to display the last number dialed from this phone.
or
PROG/CHAN
to store your entry. The screen
8 Press or to change the setting. Choose Y (for Yes) if you
wish the phone to alert you to calls from this number by changing to
a distinctive ringing pattern after the first ring. Choose N (for No)
for a normal ringing pattern.
9 Press
Note: When memory is full the screen displays
tone sounds, and you will not be able to store a new number until you
delete a stored number.
SELECT
chose Y in Step 8,a Dwill be display ed with the directory entry.
or
PROG/CHAN
to confirm your selection. If you
MEMORY FULL,
an error
Edit a Number/Name Stored in Memory
1 Press
2 Press the memory location key of the entry you wish to edit.
3 When the screen displays the number you want to edit, press
MEM
SELECT
. The screen displays ENTER 0-9.
. Then press or until EDIT flashes.
DIAL EDIT ERASE
973-555-0123
4 Press
5 Press
SELECT
flashing cursor appears at the end of the name. Use , and
the dial pad keys to edit the name. Press
the number. Press
setting.
SELECT
. The screen displays the name and number. The
SELECT
SELECT
to save the edited information.
to move on to edit the Distinctive Ring
13
to move on to edit
TELEPHONE MEMORY
Delete a Number/Name Stored in Memory
1 Press
2 Press the memory location key of the entry you wish to edit.
3 When the screen displays the number you want to delete, press
MEM
. The screen displays ENTER 0-9.
SELECT
DIAL EDIT ERASE
973-555-0123
.Then press or until ERASE flashes.
4 Press
SELECT
number. The current choice flashes .
. The screen displays ERASE NO YES and the
5 Press or until YES flashes.
6 Press
SELECT
.
Dial a Memory Number
1 Press
2 Enter the memory location key of the entry you want to dial.
3 Press
MEM
. The screen displays ENTER 0-9.
PHONE
to dial the displayed memory number.
14
TELEPHONE DIRECTORY
This cordless phone can store 40 telephone numbers with names, each
up to 16 digits long. Entries are stored alphabetically. For consistency
with Caller ID entries, you may wish to enter last names first.
Note: Press
OFF
at any time to exit directory.
Store a Number/Name in the Directory
1 Press
2 Press
3 Using the chart below , enter up to 15 characters f or the name
Presses
Dial Key 1 2 3 4 5 6
PROG/CHAN
SELECT
you’re storing with the number. Use to backspace and make
corrections; use to advance and add a space.
. The screen displays DIRECTORY.
. The screen displays ENTER NAME.
Presses
Dial Key 1 2 3 4 5 6
1
1
2
A B C 2
3
D E F 3
4
G H I 4
5
J K L 5
6
M N O 6
7
P Q R S 7
8
T U V 8
9
W X Y Z 9
0
0
*
*
#
& ’ , - . #
15
TELEPHONE DIRECTORY
4 When you finish entering the name, press
PROG/CHAN
.The screen displays ENTER NUMBER.
SELECT
or
5 Enter the telephone number. Use to backspace and make a
correction. Press
sequence.
—OR—
Press
REDIAL/PAUSE
6 Press
SELECT
DISTINCT RING? and the current setting.
REDIAL/PAUSE
to display the last number dialed from this phone.
or
PROG/CHAN
to store a pause in the dialing
. The screen displays
7 Press or to change the setting. Choose Y (for Yes) if you wish
the phone to alert you to calls from this number by changing to a
distinctive ringing pattern after the first ring. Choose N (for No)
for a normal ringing pattern.
8 Press
Note:
tone sounds, and you will not be able to store a new number until you delete a
stored number.
SELECT
chose Y in Step 7,a D will be displayed with the directory entry .
When memory is full the screen displays
or
PROG/CHAN
to confirm your selection. If you
MEMORY FULL
, an error
Edit a Number/Name Stored in the Directory
1 Press (DIR). The screen displays DIRECTORY.
2 Press or to scroll alphabetically through entries
stored in memory
—OR—
Press the dial pad key for the first letter of the entry you want to edit.
3 When the screen displays the number you want to edit, press
SELECT
. Then press or until EDIT flashes.
DIAL EDIT ERASE
973-555-0123
5/01 5:40PM OLD 28
4 Press
5 Press
SELECT
flashing cursor appears at the end of the name. Use , and
the dial pad keys to edit the name. Press
edit the number. Press
Ring setting.
SELECT
. The screen displays the name and number. The
SELECT
SELECT
to save the edited information.
to move to edit the Distinctiv e
16
to move on to
TELEPHONE DIRECTORY
Delete a Number/Name Stored in the Directory
1 Press (DIR). The screen displays DIRECTORY.
2 Press or to scroll alphabetically through entries
stored in memory
—OR—
Press the dial pad key for the first letter of the entry you
want to delete.
3 When the screen displays the number you want to delete, press S.
Then press or until ERASE flashes.
DIAL EDIT ERASE
973-555-0123
5/01 5:40PM OLD 28
4 Press
SELECT
number . The current choice flashes .
. The screen displays ERASE NO YES and the
5 Press or until YES flashes.
6 Press
SELECT
. You’ll hear a series of beeps confirming the deletion.
Dial a Number from the Directory
1 Press (DIR). The screen displays DIRECTORY.
2 Press or to scroll alphabetically through entries
stored in memory
—OR—
Press the dial pad key for the first letter of the entry you want to dial.
3 When the screen displays the number y ou want to dial, press
Then press or until DIAL flashes.
SELECT .
DIAL EDIT ERASE
973-555-0123
5/01 5:40PM OLD 28
4 Press
SELECT
. The phone automatically dials the n umber .
17
CALLER ID OPERATION
Caller’s name
JOHNSON CHARLIE
Caller’s
telephone
number
About Call History
This phone assigns each incoming call a number from 1 to 99. The most
recent call will have the highest number. When the memory is full, the
oldest call information is deleted to make room for new incoming call
information.
For each call that comes in, the screen displays the following information
between the first and second rings:
• Your caller’ s name (15 letters are sent by y our telephone company)
• The caller’s area code and telephone number
• The time and date of the call
• The position of the call in call history.
If you answer a call before the information appears on the screen, it will
not be in the call history .
Note: Press
908-555-1212
AM
5/01 5:40 28
Date of cal
OFF
at any time to exit call history.
l
Time of call
PM OLD
Position of call
in call history
Review Call History
The screen displays call information for about 15 seconds after it has
been received.
1 Press (CID) to view call history. The screen displays
NEW 02 OLD 00
12/23 10:34AM
2 Use and to scroll through records in call history.
18
CALLER ID OPERATION
Delete Records from Call History
Delete a Specific Call
1 Locate the record you want to delete from call history.
2 Press
3 Press
4 Press or until YES flashes.
5 Press
Delete All Calls
Note: You can only delete all calls if all Caller ID records have been
previously viewed.
1 While viewing call history, press
SELECT
DIAL PGM ERASE
973-555-0123
5/01 5:40PM OLD 28
SELECT
the phone number . The current choice flashes .
SELECT
ERASE flashes.
DIAL PGM ERASE
973-555-0123
5/01 5:40PM OLD 28
, then press or until ERASE flashes.
. The screen displays ERASE NO YES ALL and
. You’ll hear a series of beeps confirming the deletion.
SELECT
, then press or until
2 Press
SELECT
the phone number . The current choice flashes .
. The screen displays ERASE NO YES ALL and
3 Press or until ALL flashes, then press S. The screen displays
ERASE ALL NO YES. The current choice flashes.
4 Press or until YES flashes.
5 Press
SELECT
. You will hear a series of beeps confirming the deletion.
Dial a Displayed Number
1 Locate the record in call history that you want to dial.
2 If you wish to change how the number is dialed, press
The screen displays any alternate dialing sequences available
for this call (area code + number; 1 + area code + number;
1+ number; number only).
3 Press
SELECT
, then press or until DIAL flashes.
DIAL PGM ERASE
973-555-0123
5/01 5:40PM OLD 28
4 Press
SELECT
when the number is correctly displayed for dialing.
19
#
.
CALLER ID OPERATION
Store a Call History Record in the Directory
1 Locate the record in call history you want to store in memory.
2 If you wish to change how the number is stored, press
The screen displays any alternate dialing sequences available
for this call (area code + number; 1 + area code + number;
1+ number; number only).
3 Press
SELECT
, then press or until PGM flashes.
#
.
DIAL
973-555-0123
5/01 5:40PM OLD 28
4 Press
without editing.
DISTINCTIVE RING?Y
973-555-0123
PGM ERASE
SELECT
three times to store the call record in memory
5 Press or to select Y or N for distinctive ring option.
6 Press
SELECT
number were stored.
. You’ll hear a beep confirming that the name and
Display Screen Messages
Screen Displays: When:
PRIVATE The other party is blocking name and/or number
information.
OUT OF AREA Your phone company is unable to receive
information about this caller’s name and/or n umber.
20
ANSWERING SYSTEM OPERATION
AT THE BASE
Audible Indicators
This system gives you voice prompts for feature operations and voice
confirmations when you press a button or complete an operation.
Set the Clock
1 With answering system on, press
announces,“
2 Press
press
3 Press
press
4 Press
press
Change clock
SELECT
TIME/SET
SELECT
TIME/SET
SELECT
TIME/SET
.”
until the system announces the correct day, then
.
until the system announces the correct hour, then
.
until the system announces the correct minutes, then
. The system announces the current clock setting.
5 Press an MBOX/STOP button to exit programming.
About Mailboxes
This answering system has three voice mailboxes. Callers using a touch
tone phone can select the mailbox in which their messages will be
recorded by pressing
outgoing announcement. All other messages will be recorded in Mailbox 1.
* 1 ,* 2
, or
About Announcements
• You can record up to two different announcements — one f or normal
answering and one for when you’ve set the system to play the
announcement only .
• Use normal answering when you want the system to record callers’
messages. Use Announce Only when you want to give information to
callers without accepting messages.
• If you choose not to record an announcement, the system answers with
a pre-recorded announcement.
• The normal answering pre-recorded announcement says: “Hello. Please
leave a message after the tone.” The Announce Only pre-recorded
announcement says: “We’re sorry, messages to this number cannot
be accepted.”
• By setting Announce Only to on or off, you decide which announcement your callers will hear when the system answers a call (the
system comes set for normal answering, with Announce Only turned
off). See “Change Announce Only” on page 21 to change your
announcement selection.
NOTE: When the system is set to pre-recorded Announce Only, the
pre-recorded announcement is played twice to the caller.
MENU
* 3
until the system
while the system plays the
21
ANSWERING SYSTEM OPERATION
AT THE BASE
Select a
feature setting
Confirm/review
feature setting
Tur n
Answering
System on or
off
System feature
feature to set
Delete outgoing
announcement,
announcement
Record Your Announcement
NOTE: If you have assigned different mailboxes to different people, be
sure to tell callers in your announcement to press
while the announcement is playing to leave a message in the appropriate
mailbox. Remember to leave a few seconds blank at the end of your
recorded announcement to allow callers time to select a mailbox.
1 Press
2 Press
MENU
REC/MEMO
beep, speak toward the base to record an announcement up to 90
seconds long.
until you hear “Change announcement.”
. After you hear “Now recording” followed by a
* 1 ,* 2
, or
Enter
Answering
setup and
choose a
messages
Record
outgoing
* 3
NOTE: You may wish to leave several seconds of blank time at the end
of your recorded announcement to allow callers enough time to select
a mailbox.
3 Press any MBOX/STOP button to stop recording. The system plays
back your recorded message.
To review your announcement at any time:
1 Press
MENU
until you hear “
Change announcement
.”
2 Press any MBOX/STOP button.
To delete your announcement:
Press
DELETE
pre-recorded announcement until you record a new one.
during announcement playback. The system will use the
22
ANSWERING SYSTEM OPERATION
AT THE BASE
Answering System Feature Setup
You can set up one feature at a time, or y ou can set up a f eature and
then move on to set up another feature.
1 Make sure the answering system is on.
2 Press and release
feature you want to set. Refer to the “Feature Summary” below for a
description of the features and your choices.
3 Press
4 Press
SELECT
TIME/SET
Feature Summary
Default settings indicated by * .
System announces: Description/directions:
System announces: Description/directions:
“Change remote access code” Set the remote access code you will use
19 * to access features and functions of the
“Change clock” Set the clock: After you set the day, repeat
MENU
to hear the feature’s settings.
to confirm your selection.
until you hear the system announce the
answering system from a touch tone phone.
Steps 3 and 4 in “Answering System
Feature Setup” to set hours and minutes.
“Change message alert” When Message Alert is turned on, the base
Off * beeps once every 10 seconds when new
On messages have been received.
“Change announce only” When you turn Announce Only on, callers
Off * hear your announcement, but cannot
On leave a message.
“Change base ringer” Turn the base ringer on or off.
On *
Off
“Change number of rings” Choose how many times the phone will
2 ring before the system answers a call.
4 * With Toll Saver active, the system answers
6 after two rings when you have new
Toll Saver messages and after four rings when you
have no new messages.
NOTE: Exit Feature Setup at any time by pressing an MBOX/STOP button.
23
ANSWERING SYSTEM OPERATION
AT THE BASE
Listen to, Save & Delete Messages
The system automatically saves your messages until you delete them,
and can store approximately 15 minutes of messages, memos, and
announcements (up to a maximum of 99 messages).
After playing a message, the system announces the day and time it was
received. While the message plays, the Message Window displays the
number of the message. After playing the last message in a mailbox, the
system announces “End of messages.” If the system has less than five
minutes of recording time left, it announces remaining time.
Message Window
Press to skip to the
nextmessage; hold to
speed up playback.
Play Messages
Press to play messages
in a mailbox. Press
again to stop playback.
Press to
repeat a
message;
hold to
slow down
playback.
Delete Messages
• Press to delete
the message
that’s playing.
• Hold, then press
an MBOX/STOP
button to delete
all messages in
that mailbox.
24
Adjust Playback
Volume
System beeps
three times at highest
or lowest setting.
• You cannot
delete a message
until it’s been
reviewed; deleted
messages cannot
be recovered.
Message Window
ANSWERING SYSTEM OPERATION
AT THE BASE
Call Screening/Intercept
1 Make sure the answering system is on, and set the message playback
volume control above level 1 so you can hear the caller’s message.
2 If you decide to take the call, press
3 If you pick up an extension phone during the announcement and the
announcement does not stop right away, press and release the
telephone switchhook.
Record a Memo
You can record a memo up to four minutes long to store as an incoming
message.
1 Press and release
REC/MEMO
2 Press an MBOX/STOP button to select a mailbox for the memo.
After the beep, speak toward the microphone. The Message
Window displays the length of your memo.
3 T o stop recording, press the MBO X/ST OP button again.
Message Window Display
Window Displays: When:
PHONE
.
on the handset.
0 No new messages in any mailbox
1 98, flashing Total number of messages in all mailboxes
0 - 99 F Memory is full, or total number of messages is 99
Counting 1 to 99 Duration of announcement or memo recording
99, flashing Length of recording is more than 99 seconds
1 – 99 Current message number during message playback
1 – 8, steady for Indicates volume level selected when VOLUME +
one second or VOLUME - is pressed
00 – 99 Current Remote Access Code while setting
A Announce Only mode
ON or OFF, steady for Displayed when any setting is changed from
one second on or off
CL normal display Clock needs to be set
-- System is answering a call or is in remote operation
-- , flashing System is in programming mode or initializing
25
ANSWERING SYSTEM OPERATION
AT TOUCH TONE PHONE
Connect with the Answering System
You can access many features of this system remotely from a touch
tone phone.
1 Dial your telephone number .
2 When the system answers, press
Access Code (preset to 19). The system beeps once.
3 Within two seconds, enter a remote command (see “Remote Access
Commands”).
4 Press
* 0
to exit remote operation.
Voice Menu
The system has voice prompts to help you with remote operation. Press
* 5
to hear the menu while remotely connected to the answering
system.
Remote Access Commands
Function: Command:
Function: Command:
Play messages in Press # , then the appropriate mailbox
a mailbox number ( 1 , 2 , or 3 ). The system plays
new messages. If there are no new
messages, the system plays old messages.
#
, then enter your Remote
Repeat a message Press # 4 while message is playing;
each press backs up another message.
Skip a message Press
Stop Press
Save messages Hang up.
Delete message Press
Review announcement Press
Record announcement Press
# 6
while message is playing;
each press advances another message.
# 5
.
# 9
while message is playing.
# 7
; system plays announcement,
then beeps.
* 7
; after beep, record announcement, press
# 5
to stop.System plays back announcement.
26
ANSWERING SYSTEM OPERATION
AT TOUCH TONE PHONE
Remote Access Commands (continued)
Function: Command:
Function: Command:
Record memo Press
whereyou want memo recorded; speak
after beep; press # 5 to exit.
* 8
; then mailbox number
End remote access call Press
Turn system off Press
“Machine off.” Press
turn the system back on.
Turn system on When system is off, it answers after 10
rings and announces, “Please enter your
remote access code.” Press # , then
enter your remote access code.
NOTE: The remote access call will automatically end if 20 seconds
go by with no key being pressed (other than when recording or playing
messages or announcements).
* 0
.
# 0
; the system announces,
# 0
again to
27
BATTERIES
Charge the Handset Battery Pack
• This battery should remain charged up to six days with the ringer
turned on and up to 10 days with the ringer off. A fully charged
battery provides an average talk time of about 10 hours.
• The battery pack needs charging when:
— A new battery is installed in the handset.
— The phone beeps twice every five seconds.
— The screen displays BATTERY LOW and the low battery icon.
• Place the handset in the base so the CHARGING light turns on.
The battery pack is typically fully charged in 10 hours.
• You can keep the battery fully charged by returning the handset
to the base after each use.
• If you repeatedly get a lo w battery indicator, e ven after charging
overnight, the battery should be replaced. Use only Replacement
Battery 2414 (SKU# 23403).
CAUTION: To reduce the risk of fire or injury to persons
or damage to the telephone, read and follow these
instructions carefully:
Charge the battery provided with or identified for use with this product
only in accordance with the instructions and limitations specified in the
User’s Manual, Part 1.
28
BATTERIES
Replacing the Handset Battery Pack
1 Remove the battery compartment cover on the handset by
pressing on the indentation and sliding the cover downward.
2 Lift out the old battery pack and disconnect.
3 Align the two holes in the new battery pack’s plug with the
socket pins, and snap the plug into place. Place the battery pack in
the compartment with the wires in the lower left corner, along the
bottom of the battery pack.
4 Replace the cover by sliding it up into place.
5 The new battery pack must be charged before using the phone.
Place the handset in the base and allow it to charge for at least
12 hours the first charge. The telephone might operate before that,
but for best perf ormance, let the battery pack charge fully.
29
IN CASE OF DIFFICULTY
IIf the phone doesn’t work at all, check these items first:
• Make sure the AC adapter is plugged into an outlet not controlled
by a wall switch.
• Make sure the telephone line cord is plugged firmly into the base
unit and the modular jack.
• Make sure the base antenna is fully upright.
• If the handset does not beep when you press
might need charging.
• Make sure the battery pack is installed correctly.
• If you have dial pulse (rotary) service on your phone line, make
sure the dial mode is set to dial pulse (see INSTALLA TION).
• Microwave appliances may cause interference with this phone.
If you experience interference, move away from the microwave
If the above suggestions don’t solve the problem, try
re-initializing the handset and base:
1 Disconnect the power to the base.
2 Remove the handset battery pack.
3 Wait a few minutes.
4 Connect the power to the base.
5 Insert the handset battery pack.
6 Put the handset in the base to re-initialize.
If you hear a two-beep signal when you try to use the handset:
• You might be out of range. Move closer to the base and try again.
• If moving closer to the base doesn’t help, try following the directions
above for re-initializing the handset and base.
If the phone does not ring when you receive a call:
• Make sure the handset ringer is on.
• Make sure the telephone line cord is connected firmly to the base
and the telephone jack.
• Make sure the AC adapter is plugged firmly into an outlet not
controlled by a wall switch.
• You might be too f ar from the base; mo ve closer.
• You might hav e too many e xtension phones on your telephone line
to allow all of them to ring. Try unplugging some of them.
PHONE
, the battery
30
IN CASE OF DIFFICULTY
If you hear noise or interference when using the phone:
• Make sure the base antenna is fully upright.
• You ma y be out of range . Move closer to the base.
• Press and release
channels available.If noise is exceptionally loud, move closer to the
base before changing channels.
• Household appliances plugged into the same circuit as the base can
sometimes cause interference. Try moving the appliance or the base
to another outlet.
• Using the handset near household appliances (microwaves,
computers,television, stereos, etc.) can sometimes cause interference.
Move away from appliances while using the handset.
• The layout of your home or office might be limiting the operating
range. Try moving the base to another location, preferably on an
upper floor.
• If the buttons don’t work, try placing the handset in the base for at
least 15 seconds.
If you hear other calls while using your phone:
• Press
• Disconnect the base from the modular jack and plug in a corded
PROG/CHAN
telephone. If you still hear other calls, the problem is probably in
your wiring or local service. Call your local telephone service
company.
PROG/CHAN
to change to another channel.
to change to another of the 30
If you lose a call after changing channels:
You were probably almost out of range. Mo ve closer to the base bef ore
changing channels. Before placing another call, set the handset in the
base for at least 15 seconds.
If you are unable to operate special telephone services or
other equipment requiring touch tone signals:
If you have dial pulse (rotary) service, follow the directions under
“T emporary Tone Dialing” in the TELEPHONE OPERATION section of
this manual.
31
IN CASE OF DIFFICULTY
If messages are incomplete:
• If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after three minutes.
• If the caller pauses for more than seven seconds, the system stops
recording and disconnects the call.
• If the system’s memory becomes full during a message, the system
stops recording and disconnects the call.
If you have difficulty hearing messages:
Check the volume setting.
If the system does not answer after the correct number of rings:
• Make sure that the answering system is on.
• If Toll Sav er is on, the number of rings changes to two when you ha ve
new messages waiting.
• In some cases, the system may be affected by the ringing system
used by the local telephone company.
• If the memory is full or the system is off, the system answers after
10 rings.
If CL appears in the Message Window:
You need to reset the clock.
If the system does not respond to commands from a remote
ouch tone phone:
• Make sure you are calling from a touch tone phone. When you dial a
number, y ou should hear tones. If you hear clicks instead, the phone
is not a touch tone telephone.
• The answering system may not detect the Remote Access Code
while your announcement is playing. Try waiting until the announcement is over before entering the code.
• Make sure y ou enter y our Remote Access Code correctly.
• There may be noise or interference on the phone line you are using.
Press keys firmly.
If your outgoing announcement isn’t clear:
• When you record your announcement, make sure you speak in a
normal tone of voice, about nine inches from the base.
• Make sure there is no “background” noise (TV, music, etc.) while y ou
are recording.
32
IN CASE OF DIFFICULTY
If callers cannot leave messages in Mailbox 2 or 3.
• Re-record your announcement, making sure to leave a few seconds
blank at the end to allow callers enough time to select a mailbox.
(See “Record Your Announcement” in ANSWERING SYSTEM
OPERATION A T THE BASE).
33
MAINTENANCE
Taking Care Of Your Telephone
Your GIGAPHONE cordless telephone contains sophisticated electronic
parts, so it must be treated with care.
Avoid rough treatment
Place the Handset down gently. Save the original packing materials to
protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the Handset
outdoors in the rain, or handle it with wet hands. Do not install your Base
Unit near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic
equipment.
For your own safety, use caution when using electric appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster
for many years. Clean it only with a soft cloth slightly dampened with water
or a mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used
when you are wet or standing in water. If your Base Unit should fall
into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER
CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull
the unit out by the unplugged cords.
34
WARRANTY STATEMENT
What does this limited warranty cover?
• The manufacturer of this VTECH product, VTECH Communications, warrants to the holder
of a valid proof of purchase ("Consumer" or "you") that the product and all accessories
provided by VTECH in the sales package ("Product") are free from material defects in material
and workmanship, pursuant to the following terms and conditions, when installed and used
normally and in accordance with operation instructions. This limited warranty extends only
to the Consumer for Products purchased and used in the United States of America.
What will VTECH Communications do if the Product is not free from material
defects in materials and workmanship during the limited warranty period
("Materially Defective Product")?
• During the limited warranty period, VTECH's authorized service representative will repair
or replace at VTECH's option, without charge, a Materially Defective Product. If we
repair this product, we may use new or refurbished replacement parts. If we choose
to replace this product, we may replace it with a new or refurbished product of the
same or similar design.VTECH will return repaired or replacement products to you in
working condition. VTECH will retain defective parts, modules, or equipment. Repair
or raplacement of Product. at VTECH`S option. is your exclusive remedy. you should
expect the repair or replacement to take approximately 30 days.
How Long is the limited warranty period ?
• The limited warranty period for the product extends for ONE(1)YEAR from the date of
purchase if we repair or replace a Materially Defective Product the terms of this limitad
warranty. this limited warranty also applies to repaired or replacement Products for a period
of either (a) 90 days from the date the repaired or replacement Product is shipped to you
or (b) the time remaining on the original one-year limited warranty. whichever is longer.
What is not covered by this limited warranty ?
This limited warranty does not cover
1. Product that has been subjected to misuse,accident, shipping or other physical damage
improper installation, abnormal operation or handling, neglect,inundation fire,water,or other
liquid intrusion:or
2. Product that has been damaged due to repair,alteratio,or modification by
anyone other than an authorized service representative of VTECH:or
3. Product to the extent that the problem experienced is caused by signal conditions network
reliability or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non_VTECH electrical
accessories; or
5. Product whose warranty/quality stickers, Product serial numbers plates or electronic serial
numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States,
or used for commercial or institutional purposes (including but not limited to Products used
for rental purposes ) ;or
7. Product returned without valid proof of purchase (see 6 below); or
8. Charges for installation or set up , adjustment of customer controls. and installation or repair
of systems outside the unit.
35
WARRANTY STATEMENT
How do you get warranty service?
• To obtain warranty service in the United States of America. call 1 800-595-
9511 for instructions regarding where to return the Product. Before calling
for service, please check the user's manual, A check of the Product controls
and features may save you a service call.
• Except as provided by applicable law, you assume the risk of loss or damage during
transit and transportation and are responsible for delivery or handling charges incurred
in the transport of Product(s) to the service location . VTECH will return repaired or
replaced product under this limited warranty to you , transportation, delivery or handling
charges prepaid .VTECH assumes no risk for damage or loss of the Product in transit.
• If the Product failure is not covered by this limited warranty,or proof of purchase
does not meet the terms of this limited warranty , VTECH will notify you and will
request that you authorize the cost of repair prior to any further repair activity.
you must pay for the cost of repair and return shipping costs for the repair of
Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
you must
1. Return the entire original package and contents including the Product to the VTECH
service location along with a description of the malfunction or difficulty:
2. Include "valid proof of purchase" (sales receipt) identifying the Product purchased
(Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other Limitations
• This warranty is the complete and exclusive agreement between you and VTECH.
It supersedes all other written or oral communications related to this Product. VTECH
provides no other warranties for this product. The warranty exclusivelydescribes
all of VTECH's responsibilities regarding the product. There are no other express
warranties. No one is authorized to make modifications to this limited warranty and
you should not rely on any such modification.
State Law Rights: This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Limitations: Implied warranties, including those of fitness for a particular purpose
and merchantability (an unwritten warranty that the product is fit for ordinary use)
are limited to one year from date of purchase. Some states do not allow limitations
on how long an implied warranty lasts, so the above limitation may not apply to you.
• In no event shall VTECH be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue, inability to
use the product, or other associated equipment, the cost of substitute equipment,
and claims by third parties) resulting from the use of this product. Some states do
not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
36
FCC AND IC REGULATIONS
This equipment complies with Parts 15 of the Federal Communications
Commission (FCC) rules for the United States. It also complies with
regulations RSS210 and CS-03 of Industry and Science Canada. Operation
is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
A label is located on the underside of the Base Unit containing either the
FCC registration number and Ringer Equivalence Number (REN) or the IC
registration number and Load Number. You must, upon request, provide
this information to your local telephone company.
This equipment is compatible with inductively coupled hearing aids.
Should you experience trouble with this telephone equipment, please contact:
VTech Communication Inc
SERVICE DEPT. at 1-800-595-9511. In Canada, call VTECH Electronics
at 1-800-267-7377.
For repair/warranty information. The telephone company may ask you to disconnect
this equipment from the line network until the problem has been corrected.
FCC Part 15
Warning: Changes or modifications to this unit not expressly approved
by the party responsible for compliance could void the user's authority to
operate the equipment.
The equipment has been tested and found to comply with part 15 of the
FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged
to try and correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet or on a circuit different from
that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
37
FCC AND IC REGULATIONS
FCC Part 68
The FCC requires that you connect your cordless telephone to the
nationwide telephone network through a modular telephone jack (USOC
RJ11C, RJ11W or RJ14).
Your telephone company may discontinue your service if your equipment
causes harm to the telephone network. They will notify you in advance
of disconnection, if possible. During notification, you will be informed of
your right to file a complaint with the FCC.
Occasionally, your telephone company may make changes in its facilities,
equipment, operation, or procedures that could affect the operation of your
equipment. If so, you will be given advance notice of the change to give
you an opportunity to maintain uninterrupted service.
The Base Unit contains no user serviceable parts. The Handset contains
a user replaceable battery pack.
If it is determined that your telephone equipment is malfunctioning, the
FCC requires that it not be used and that it be unplugged from the modular
jack until the problem has been corrected. Repairs to this telephone
equipment can only be made by the manufacturer or its authorized agents
or by others who may be authorized by the FCC. For repair procedures,
follow the instructions outlined under the VTECH Limited Warranty.
This equipment may not be used on coin service provided by the phone
company or Party Lines.
The REN is useful in determining the number of devices you may connect to
your telephone line and still enable the devices to ring when you receive a call.
The general rule is that the REN value should not exceed 5.0A total; however,
contact your local telephone company for the specific number in your area.
IC (Industry Canada)
This telephone is registered for use in Canada.
Notice :
The REN assigned to this device denotes the number of devices you may
connect to the telephone loop which is used by the device to prevent overloading
The termination on a loop may consist of any combination of devices subjected
only to the requirement that the sum of the REN does not exceed five (5.0)
Notice :
The Industry Canada label identifies certified equipment. This certification
means that the equipment meets certain telecommunications network
protective, operational and safety requirements. The Department does not
guarantee the equipment will operate to the user's satisfaction.
38
FCC AND IC REGULATIONS
Before installing this equipment, users should ensure that it is permissible
to be connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection.
The customer should be aware that compliance with the above conditions may
not prevent degradation of services in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations made by
the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.
Caution :
Users should not attempt to make such connections themselves, but should contact
the appropriate electrical inspection authority, or electrician, as appropriate.
Your VT 2431 is designed to operate at the maximum power allowed by the
FCC and IC. This means your Handset and Base Unit can communicate only
over a certain distance - which will depend on the location of the Base Unit
and Handset, weather, and the construction and layout of your home or office.
The RBRC
TM
Seal
The RBRC Seal on the nickel-cadmium battery indicates that VTech
Communications,INC. is voluntarily participating in an industry program
to collect and recycle these batteries at the end of their useful lives,when
R
taken out of service within the United States and Canada.
The RBRC program provides a convenient alternative to placing used nickel-cadmium
R
batteries into the trash or municipal waste,which may be illegal in your area.
VTech’s participating in the RBRC makes it easy for you to drop off the spent
battery at local retailers participating in the RBRC program or at authorized VTech
R
R
product service centers.Please call 1-800-8-BATTERYTM for information on
Ni-Cd battery recycling and disposal bans/restrictions in your area.VTech’s
involvement in this program is part of its commitment to protecting our environment
and conserving natural resources.
Remove the nickel-cadmium battery pack by pressing on the lock knob and sliding
downward as mentioned on this page.
R
RBRC is a registered trademark of Rechargeable Battery Recycling
Corporation.
39
TECHNICAL SPECIFICATIONS
FREQUENCY CONTROL
Crystal controlled
PLL synthesizer
TRANSMIT FREQUENCY
2401.056 - 2481.408 MHz
RECEIVE FREQUENCY
2401.056 - 2481.408 MHz
CHANNELS
30 Channels
NOMINAL EFFECTIVE
RANGE
Maximum power allowed by FCC
and IC. Actual operating range may
vary according to environmental
conditions at the time of use.
SIZE
Handset : 58mm x 43mm x 204mm
Base : 174mm x 170mm x 54mm
WEIGHT
Handset : 166 grams
Base : 350 grams
POWER REQUIREMENTS
Handset : 600mAH Nicd
Battery Pack
Base : 7 VDC @ 900mA
MEMORY
Speed Dial:10 Memory locations,
into 16 digits per
location.
CID : Alpha Numeric Display
99 Memory locations
SPECIFICATIONS ARE
TYPICAL AND MAY CHANGE
WITHOUT NOTICE.
40
CONTENTS
IMPORTANT SAFETY
INSTRUCTIONS ......................1
BEFORE YOU BEGIN....................3
About Caller Identification .............3
INSTALLATION
Before Y ou Install............................4
Table/Desk Installation..................5
Wall Installation ............................. 7
TELEPHONE OPERATION
Make a Call ......................................8
Answer a Call ..................................8
End a Call ........................................8
Change Channel ............................8
Redial ...............................................8
Handset V olume..............................8
Flash/Call Waiting ..........................8
Hold................................................... 8
Page/Handset Locator ....................9
Handset Ringer Style/
Battery Save ...................................10
Temporary Tone Dialing ..............10
Headset Jack ................................10
Operating Range...........................11
Display Screen Messages ..........11
TELEPHONE MEMORY ..............12
Store a Number/Name
in Memory ......................................12
Edit a Number/Name Stored
in Memory ......................................13
Delete a Number/Name Stored
in Memory ......................................14
Dial a Memory Number................14
TELEPHONE DIRECTORY
Store a Number/Name in
the Directory ..................................15
Edit a Number/Name Stored
the Directory ..................................16
Delete a Number/Name Stored
the Directory ..................................17
..............................4
..........8
........15
Dial a Number from
the Directory ........................................17
CALLER ID OPERATION
About Call History ...............................18
Review Call History ............................18
Delete Records from
Call History ...........................................19
Dial a Displayed Number..................19
Store a Call History Record
in the Directory ............................. .......20
Display Screen Messages................20
ANSWERING SYSTEM OPERATION
AT THE BASE
Audible Indicators ..............................21
Set the Clock .......................................21
About Mailboxes .................................21
About Announcements.......................21
Record Your Announcement ...........22
Answering System Feature Setup...23
Feature Summary ...............................23
Listen to, Save & Delete Messages......24
Call Screening/Intercept ...................25
Record a Memo ..................................25
Message Window Display ....................25
ANSWERING SYSTEM OPERATION
AT TOUCH TONE PHONE......................26
Connect with the
Answering System .............................26
V oice Menu...........................................26
Remote Access Commands...............26
BATTERIES
Charge the Handset Battery Pack......28
Replacing the Handset
Battery Pack................................... .....29
IN CASE OF DIFFICULTY
MAINTENANCE.................................34
WARRANTY STA TEMENT.................35
FCC AND IC REGULATIONS............37
TECHNICAL SPECIFICATIONS........40
....................................21
....................................... 28
................18
...............30
41
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications Inc, 11035 SW 11th Street ,
Bdlg.B,Suite 270, Beaverton, Oregon, 97005
Distributed in the Canada by VTech Electronics Canada Ltd., Suite 200-7671
Alderbridge Way Richmond, B.C. V6X 1Z9.
Copyright 2001 for VTECH TELECOMMUNICATIONS LTD.
Printed in China
42
91-5808-10-00
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