How it Works
VTech
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2338
User Manual
45 pgs1.47 Mb0
Table of contents
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VTech 2338 User Manual

User’s Manual
w w w . v t e c h p h o n e s . c o m
Models: gz2335/2338
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Table of contents

Getting started . . . . . . . . . . . . . . . . . . . . . 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . 5
Handset features . . . . . . . . . . . . . . . . . . . . . 9
Base features . . . . . . . . . . . . . . . . . . . . . . 10
Basic operation . . . . . . . . . . . . . . . . . . . . 11
Telephone operation . . . . . . . . . . . . . . . . . . 12
Speed dial . . . . . . . . . . . . . . . . . . . . . . . 15
Director y . . . . . . . . . . . . . . . . . . . . . . . . 19
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 24
Ringer options . . . . . . . . . . . . . . . . . . . . . 27
Headset operation . . . . . . . . . . . . . . . . . . . 28
Additional information . . . . . . . . . . . . . . . . 29
Troubleshooting . . . . . . . . . . . . . . . . . . . . 29
Maintenance . . . . . . . . . . . . . . . . . . . . . . 36
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 36
Important safety instructions . . . . . . . . . . . . . . 37
FCC, ACTA and IC regulations . . . . . . . . . . . . . 38
The RBRC® Seal . . . . . . . . . . . . . . . . . . . . 40
Technical specications . . . . . . . . . . . . . . . . 41
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 42
NEED HELP?
This manual has all the feature operations and troubleshooting you need to
install and operate your new VTech telephone. Please take the time to review
thoroughly to ensure proper installation of this VTech innovative and feature
rich product. You can also visit our website at www.vtechphones.com for
support, shopping, and everything new at VTech.
In Canada, please visit www.vtechcanada.com.
VTech toll free 1-800-595-9511 In Canada dial 1-800-267-7377
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4

Before you begin

1. Base unit
2. Handset
3. Color handset brackets and base plates
4. AC power adaptor
5. Belt clip
6. Telephone line cord
7. Battery
8. User’s manual
9. Batter y compartment cover
10. Headset (with model gz2338, see page 28).
To purchase replacement batteries, vi si t u s on the web at www. vtechphones.com or call VTech Communications, Inc. at 1-800­595-9511. In Canada, cont act V Te ch Te l e c omm u n icat i o ns Canada Ltd. at www.vtechcanada. com or 1-800-267-7377.
Parts checklist:
1. Base unit
2. Handset
7. Battery
5. Belt clip
4. AC Power adaptor
8. User’s manual
• Important! Before using this telephone, you must read
Important safety instructions on
pages 37-38.
3. C olo r handset brac kets and base plates
6.Telephone line cord
9. Battery compar tment cover
10. Headset (model gz2338)
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5
Getting started

Installation

Installing handset battery

1. Plug the battery connector securely into the jack inside the battery compartment according to the color-coded label.
2. Insert battery in the center of the battery compartment.
3 Press down on the wired side until the battery securely snaps into place.
4. Neatly tuck the wires inside the batter y compartment.
5. Position the battery compartment cover and slide it towards the unit until it clicks into place.
6. Put the handset in the base unit to start charging the new battery for at least 16 hours.
7. After the batter y is fully charged, press ON on the handset and you should hear a dial tone.
• Use only the VTech battery and AC power adaptor supplied with this telephone.
• Recharging of
a fully depleted battery may take up to 16 hours. A fully charged battery could provide up to 5 hours of talk time, or up to 5 days of standby time.
• Place the handset in the base unit when not in use to ensure optimum performance.
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

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
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• If the phone will not be used for a long period of time, remove the battery to prevent possible leakage.
• If you have any trouble installing your phone, please refer to the troubleshooting section near the end of this manual.
• Use only the VTech battery and AC power adaptor supplied with this telephone.
• if you need to install your phone within the same room as other cordless phones or wireless products, you may need to select a different channel for your router and or change the channel on your phone’s handsets.

Low battery warning

A low battery warning idicates one of the following:
1. There is no battery in your handset. The supplied battery must be installed in the handset.
2. The battery needs to be replaced, or
3. The battery is installed incorrectly. Re-install according to the instructions on page 5. When in low battery mode, the LOW BATTERY icon will be on and an alarm will sound until the
handset is returned to the base unit for recharging. When the phone is on, the words LOW BATTERY will replace the words PHONE ON. When the battery has been charged, these features will return to normal.
Installation

Choose a location

For optimum performance of your cord less telephone system:
1. Choose a central location for your base unit.
2. Install your phone(s) as far away as poss ible from any other cordless (wireless) device such as cordless telephones, 802.11 wireless router (for example, WiFi).
3. Install your phone(s) as far away as poss ible from other electronic equipment such as microwave ovens, televisions, computers, etc.
4. Install your telephone equipment away from heat sources and direct sunlight.
5. Avoid excessive moisture, dust or extreme cold.
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7
Getting started
Installation
To single-line telephone jack(RJ11C)
Telephone line cord
Noise lter (optional)
(For DSL users)
To power outlet
AC power adaptor

Connection

1. Choose a location for the base near an electrical outlet and telephone jack.
2. Plug the connector of the base power adaptor to the connector jack at the bottom of the base unit. Then plug the adaptor into a standard electrical outlet (110V AC) not controlled by a wall switch.
3. Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to the wall jack.

If you subscribe to DSL service

If there is interference during telephone conversations and/or your caller ID features are not functioning
properly, install a noise lter to the telephone line between the base unit and the telephone wall jack. Contact your DSL provider for a noise lter.
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8
Installation

Removable handset and base plates

Your phone comes with additional handset bra c ket s and bas e pla t es o f va riou s co lor s. The se bra cket s and p late s are interchangeable to suit your mood or room decor.

Handset brackets

1. Caref ul ly remo ve the hand set ’s t op bracket and/or bottom bracket by pressing inward towards the center of the phone, then pull the bracket off slowly.
2. Attach the new top bracket and/or bottom bracket by aligning the two sides of the plate with the slots on the phone. Gently push the brackets towards the center of the phone until it locks securely into place.

Base plate

1. Ca re fully rem ov e th e ba se plate by inserting your thumb in the slot just below the FIND HANDSET button and lift the color plate from the base.
2. Align the tabs on the back of the new base plate with the appropriate openings in the base unit and then align the two front tabs before snapping the plate into position.
1
1
2
2
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9
Basic operation

Handset features

( /DIR VOL+)
• When the phone is not in use, press to display directory entries.
• Press & hold for 2 seconds during idle mode to adjust ringer volume. A double beep will sound when the lowest setting is reached.
• During a call, press to increase listening volume. A double beep will sound when the highest setting is reached.

TALK

• Press this button before dialing the number to make a call.
-OR-
Dial the number (use to backspace and
correct digits), then press this button to make a call.

• Press any key except OFF, CID/VOL-, DIR/VOL+ to answer a call.

• While on a call, when there is a call waiting alert, press this button to take the new call, then press this button again to return to the original call.
• When the phone is in use, this button will glow steadily. When a call is on hold, it will
ash.
OFF
• During a call, press to hang up.
• While the handset is ringing, press to silence the ringer.
• Press and hold for two seconds while in idle mode to erase the MISSED CALLS display.
• During programming, press to exit without making changes.
(CID/VOL-)
• When the phone is not in use, press to display caller ID information.
• Press and hold for two seconds while in idle mode to adjust ringer volume. A double beep will sound at the lowest setting.
• During a call, press to lower listening vol­ume. A double beep will sound at the lowest setting.

SELECT

• Press to store a programming op­tion, or to store a directory entry.

PROG

• Press to enter programming mode while the handset is idle (off).

REDIAL/PAUSE

• Press TALK, then press this button
to call the last number dialed.
-OR­ Press this button, then press TALK
to call the last number dialed.
• While handset is not in use, press this button twice to delete the last number dialed from this telephone.
• While dialing or entering numbers into the directory, press to insert a
four-second dialing pause.

CHAN/REMOVE

• Switch to a clear channel while on a call.
• While handset is not in use, press and hold to delete all records in the call log.
When viewing the call log, press to delete
the current record.
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10

Base features

FIND HANDSET

Press to page the handset for up to 60 seconds. Press again, press OFF, or place the handset in its base to cancel the page.

CHARGE/IN USE Indicator

• Flashes when the handset is in use.
• Flashes in unison with incoming ringing.
• On steadily when the handset is charging in the base.
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11
Basic operation

Telephone operation

BASIC OPERATION

Set handset ringer

You can select from four traditional ringers, thir teen musical ringers, or turn the ringer OFF.
1. Make sure the handset is idle (off).
2. Press PROG.
3. Press until the screen displays RINGER: and the current setting.
4. Press SEL. The current setting blinks, and you will hear a sample of the ring tone.
5. Press or to hear a sample of each ring tone.
6. Press SEL to choose the desired ring tone. If you chose a musical ringer or one of your personal
ring tones, the handset will display, for example:
7. Press or to adjust the volume level.
8. Press SEL to conrm the volume setting. A conrmation tone will sound. To set ringer volume,
press and hold CID/ VOL- or DIR /VOL+ keys.

Set date and time

If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming
call. If you do not have caller ID service, the date and time can be set manually:
1. Make sure the handset is idle (off).
2. Press PROG.
3. Press until the screen displays DATE/TIME.
4. Press SEL. The current month blinks.
5. Use or to adjust the month, then press SEL.
6. Repeat step 5 to adjust the day, hour, minute and or (to indicate am or pm). You’ll hear a
conrmation beep.
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• If you set the ringer volume to OFF, the phone will not ring during an incoming call.
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Telephone operation

Dial mode (preset to tone)

If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you have pulse (rotary) service, the dial mode must be changed.
1. Make sure the handset is idle (off).
2. Press PROG.
3. Press until the screen displays DIAL MODE: and the current setting.
4. Press SEL. The current setting blinks.
5. Press or . The screen displays TONE or PULSE.
6. Press SEL to save. You’ll hear a conrmation beep.

Temporary tone dialing

If you have pulse (rotary) service, you can change from pulse to touch tone dialing during a call by pressing *TONE. This is useful if you need to send touch tone signals for access to telephone banking or long distance services.
1. Dial the number.
2. Press *TONE. Buttons pressed after this send touch tone signals.
3. After you hang up, the phone automatically returns to pulse dial service.

Language

You can select English, Spanish or French.
1. Make sure the handset is idle (off).
2. Press PROG.
3. Press or until the screen displays LANGUAGE.
4. Press SEL. The current setting blinks.
5. Press or to select among ENGLISH, SPANISH or FRENCH. When the desired language is displayed, press SEL or PROG. A conrmation tone will sound.
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13
Basic operation
Telephone operation

Operating range

This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance — which can vary with the locations of the base and the handset, the weather, and the construction
of your home or ofce.
If the handset receives a call while out of range, the handset might not ring — or if it does ring, the call might not connect well when you press TALK. Move closer to the base, then press TALK to answer the call.
If the handset is moved out of range during a phone conversation, there might be interference. To improve reception, move closer to the base.
If the handset moves out of range without your pressing OFF, the phone will be left off the hook. To hang up properly, walk back within range, periodically pressing OFF.
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