VTech 2101 User Manual

Introduction

2101

Parts Check List:

1. Handset

2. Base Unit

3. T elepho ne line cord

4. Battery

5. Pow er Adapter

6. User’s manual

T o purchase replacement batteries,
call VTech Co mmunicatio ns at 1-800­595-9511. In Canada, call VTech
Electronics at 1-800-267-7377.

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire,electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water (for example, near a bath tub, kitchen sink
or swimming pool).

5. Do not place this product on an unstable surface, such as a table, shelf or
stand. The product may fall, causing serious damage.

6. Slots and openings in the back or bottom of the base unit and handset are
provided for ventilation. To protect them from overheating, these openings
must not be blocked by placing the product on a soft surface such as a bed,
sofa or rug. This product should never be placed near or over a radiator or heat
register. This product should not be placed in any area where proper ventilation
is not provided.

7. This product should be operated only from the type of power source indicated
on the marking label. If you are not sure of the type of power supply in your
home, consult your dealer or local power company.

8. Do not allow anything to rest on the power cord. Do not install this product
where the cord may have anyone walking on it.

9. Never push objects of any kind into this product through slots in the base or
handset as they may touch dangerous voltage points or short out parts that
could result in a risk of fire or electric shock. Never spill liquid of any kind on the
product.

10 . To reduce the risk of electric shock, do not disassemble this product, but take

it to an authorized service facility. Opening or removing parts of the base or
handset other than specified access doors may expose you to dangerous
voltages or other risks. Incorrect reassembling can cause electric shock when
the product is subsequently used.

11 . Do not overload wall outlets and extension cords as this can result in the risk of

fire or electric shock.

12 . Unplug this product from the wall outlet and refer servicing to an authorized

service facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating

instructions. Adjust only those controls that are covered by the operating
instructions, as improper adjustment of other controls may result in
damage and often requires extensive work by an authorized technician
to restore the product to normal operation.

E. If the product has been dropped and the base and/or handset has been

damaged.

F. If the product exhibits a distinct change in performance.

13 . Avoid using a telephone (other than cordless) during an electrical storm. There

is a remote risk of electric shock from lightning.

14 . Do not use the telephone to report a gas leak in the vicinity of the leak.
15 . Only put the handset of your telephone next to your ear when it is in normal talk

mode.

1

Installing/Replacing the Battery

1. Slide the battery cover off by gently
pressing on the recessed area with
a downward motion.

2. Unplug and remove the old battery.
Do not dispose of the old battery in a
trash compactor or fire - it could
explode.

3. With the red and black wires at the
botto m o f the battery, angle the to p of
the battery into the compartment,
under the claws. Next, press the
lower end of the battery down, so it
is held in place by the lower claw.
Now, plug the connector into the
sock et, located belo w the battery . Slip
the battery wires into the guide,
located below and to the left of the
socket.

4. Replace the battery cover by sliding
it into place.

5. The new battery must be charged before using your telephone. Place the
handset in the base unit to allow it to charge for over 16 hours. Maximum
battery life between charges is approximately 3.75 ho urs of talk time or 3.75
days of standby.

CAUTION: T o reduce the risk o f fire o r injury, read and f o llow these instructions:

1. Use only the VTech battery supplied, or equivalent.

2. Do not open or mutilate the battery. Released electrolyte is corrosive and
may cause damage to the eyes or skin. It may be toxic if swallowed.

3. Exercise care in handling batteries in order not to short the battery with
conducting materials such as rings, bracelets, and keys. The battery or
conductor may overheat and cause burns.

4. Do not dispose of the battery in a fire. The cell may explode.

SAVE THESE INSTRUCTIONS

23

Getting Started Handset Features

ON LED

• Lit when the handset is on an

Setting Up Your 2101

1. Choose an area near an electrical o utlet and a telepho ne wall jack.

2. Plug the AC power adapter into an electrical outlet and the DC co nnecto r to

the power jack o n the bo ttom o f the base unit. Insert the cord in the channel
guide.

CAUTION: Use only the AC adapter shipped with yo ur 2101. It is specifically

designed for this pro duct.

NOTE: Connect pow er to the base unit befo re placing the handset in the

cradle.

3. CHARGE THE HANDSET BA TTER Y BEFORE USE. The battery recharge
automatically whene ver the handset is in the base unit cradle. The battery
must be charged fo r 15 ho urs befo re using yo ur phone f o r the first time.

4. Connect the telephone line co rd. Insert one end of the telepho ne line cord into
the phone jac k on the bottom of the base unit. Plug the other end into a
telephone w all jack. Make sure the plugs snap securely into place. Insert
the cord in the channel guide .

5. CHECK FOR A DIAL TONE. After the battery is charged, pick up the
handset and press the ON key. Yo u sho uld hear a dial to ne . If not, see IN

CASE OF DIFFICUL TY .

active call.

• Flashes in unison with an incoming
ring.

• Flashes quickly during program­ming mode.

• Flashes slowly when the battery
is low.

• Illuminates steadily when the
handset is charging in the base.

ON/ FLASH KEY

• Press the ON key to make a call.

• If you are currently o n a call, and
hear a call waiting to ne, press ON
to switch to the second call.
Press ON again to return to the
original call.

VOLUME CONTR OL

• Adjusts the volume of what you
hear through the handset.

• While on a call, press the

or

key to adjust the listening
volume. The handset will emit a
double beep when the maximu m
or minimum vo lume lev el has been
reached.

OFF KEY

• Press the OFF key to exit all
modes o f oper ation.

REDIAL / PAUSE KEY

• When you hear the dial tone, press
REDIAL to call the last number
dialed on yo ur pho ne.

• It can also be used to store the
last number dialed into speed dial
memory. See Storing a Redial
Number into Speed Dial for
details.

• You can store pauses into your
speed dial numbers. See Storing

Pauses in Memory fo r details.

CHAN KEY

• Pressing the CHAN key when the
handset is in use will activate a
channel change to the next free
channel.

• This is used if you are
experiencing noise o r interference
on the current channel.

MEM/PROG KEY

• Press the MEM key to enter
MEMORY mo de.

• The sequence for dialing out a
speed dial number in memo ry is:
ON, MEM, n umber button (0-9 ).

• Press MEM/PROG to enter
programming mode. See

Programming Speed Dial
Numbers for mo re details.

TONE/ * KEY

• In PULSE dialing mo de, this key
is used to switch to temporary
TONE dialing mo de.

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4

5

Base Unit Features

PAGE KEY

• Press the PAGE key to page the
handset.

• Press it second time to cancel a page.

• The base will ring the handset for o ne
minute before ending the page
automatically.

• The handset can also cancel the
page by pressing the OFF key.

6

Operating Instructions

Making Calls

Pick up the handset and press ON.
When you hear a dial tone, dial the
number. The Handset In Use/
Charging LED will illuminate while the
handset is in use.
If yo u make a mistake when dialing,
press OFF to hang up, then press
ON to get the dial tone again.
You must always press ON before
yo u can dial a call on the handset.

Answering Calls

When an incoming call is ringing, the
LED on the handset will flash. To
make sure your phone rings when
the Handset is away fro m the base.

T o answ er a call when the handset is
in the base, just pick up the handset.
T o answ er a call when the handset is
away from the base, just press any
key o n the handset (except OFF).

Disconnecting

T o end a call, either place the handset
back in the base, or press OFF on
the handset.

7

Changing Channels

If you no tice interference when using
your handset, press CHAN to s witch
to a clear channel. This function is
only av ailable when yo u are on a call.

•

TONE/PULSE Setting

If you have touch tone service on
phone line. Press MEM/PROG, * , *,
MEM to switch to TONE dialing. If yo u
have rotary service, press MEM/

PROG, * , # , MEM to switch to
PULSE.

NOTE: Your 2101 is preset at the
facto ry for TONE dialing.

Temporary T one

If you ha ve a ro tary (pulse) telephone
service, (TONE/PULSE setting is set
to PULSE), this f eature allows yo u to
enter special codes and tones to
operate answering machines,
electronic banking services, o r o ther
special services.
First, dial the call normally. Then
activate the tempor ary to ne f eature

Operating Instructions

by pressing TONE* key. You can then
press the numbers or symbols you
need, and your phone will send the
proper signals.
T o end the call, press OFF or place
the handset back in the base. The
phone will automatically go back to
rotary (pulse) service.

Programming The Ringer T ype

The handset ringer is capable of f our
different types of ring tones. To
change the ring tones o r to turn the
ringer off, mak e sure the handset is
OFF.

• Press MEM/PROG.

• Press the # key.

• Press a key 1 through 4 to select
a ringer type. Or press 5 to turn
the ringer off.

• Press the MEM key to confirm.

Checking The Ringer

To check which ringer is currently
programmed:

• Press MEM/PROG.

• Press the # key.

• Press 0.

• Press the MEM key to confirm

Memory Dialing

The 2101 can sto re up to 10 different
phone numbers that y ou can dial just
by pressing phone, MEM and one o f
the number keys (0-9).

Programming Speed Dial
Numbers

The handset must be OFF.

1. Press MEM/PROG.

2. Press the number o f the memory
location you wish to store the
number in (0-9).

8

3. Using the dial pad, dial the number
you w ant to store (maximum o f 16
digits). The number can be
entered manually or by using
REDIAL.

4. Press MEM to save.

Speed Number Dialing

1. Press ON.

2. Press MEM and the memory
locatio n number key (0-9).

Fo r example, to dial the number y ou
assigned to key 8, you would press

ON, MEM, 8.

T o Change or Replace a Speed
Dial Number

To change or replace a stored
number in speed dial memo ry simply
enter the new number fo llo wing the

Programming Speed Dial Numbers

instructions.

Storing Pauses in Memory

T o insert a pause in a phone number ,
press REDIAL/PAUSE. Each pause

entered will be two seconds in length.
If your pho ne is co nnected to a PBX

you can store the PBX access
number and a pause befo re the phone
number. For example, to stor e 9-
P AUSE-555-1234 in memory location
8 do the follo wing:

1. Press MEM/PROG.

2. Press 8.

3. Press 9.

4. Press REDIAL / P A USE.

5. Dial 555-1234.

6. Press MEM.

Operating Instruction

Using REDIAL

T o redial the last number yo u called,
press ON then press REDIAL.

Storing a Redial Number into
Speed Dial

To store the last n umber you dialed
as a speed dial number , press MEM/

PROG, a location number (0-9),
REDIAL, MEM.

The Page Feature

From the base unit, press PAGE to
signal the handset. To end the page
at the base, press PAGE again. To
end the page at the handset, press
OFF.
If the handset is in use ( off-hock)
when PAGE is pressed on the base
unit, the handset will emit one page
alert. If the handset is not in use (o n­hoo k), the page alert will continue f or
approximately 60 seco nds.

9

In Case Of Difficulty

If you have difficulty operating your
phone, the suggestions below should
solve the problem. If you still have
difficulty after trying these
suggestions, call VTech Communi­cations at 1-800-595-9511. In
Canada, call VTech Telecommuni­cations Canada Ltd. at 1-800-267-

7377.
The Phone Doesn't Work at All.

• Make sure the power cord is
plugged in.

• Make sure the telephone line
cord is plugged firmly into the
base unit and the telephone wall
jack.

• Make sure the batteries are
properly charged. If you get a
LOW BATTERY message or
indication, the batteries need
charging.

No Dial T one.

• First try all the suggestions
above.

• If you still don't hear a dial tone,
disconnect the base unit from
the telephone jack and connect
a different phone. If there is no
dial tone on that phone either,
the problem is in your wiring or
local service. Contact your local
telephone company.

You Get Noise, Static, or a Weak
Signal Even When Y ou're Near the
Base Unit.

Househo ld appliances plugged into
the same circuit as the base unit can
sometimes cause interference. Try
moving the appliance o r the base unit
to another o utlet.

You Get Noise, Static, or a Weak
Signal When You're Away From
the Base Unit.

• You may be out of range. Either
move closer to the base, or
relocate the base unit.

• The layout of your home may be
limiting the range. Try moving
the base unit to another position.

The Handset Does Not Ring When
Y ou Receive a Call.

• Make sure you have the ringer
activated. Refer to the section(s)
on ringer selection in this User
Manual.

• Make sure the telephone line
cord is plugged firmly into the
base unit and the telephone jack.
Make sure the power cord is
plugged in.

• You may be too far from the
base unit.

• You may have too many
extension phones on your
telephone line to allow all of
them to ring. Try unplugging
some of the other phones.

You Hear Other Calls While
Using Your Phone

Disconnect your base unit from the
telephone jack, and plug in a regular
telephone. If you still hear other calls,
the problem is probably in your
wiring or local service. Call your local
telephone company.

You Hear Noise In the Handset,
and None of The Keys or
Buttons Work

Make sure the power cord is
plugged in.

In Case Of Difficulty

Common Cure for Electronic
Equipment

If the unit does not seem to be
responding normally, then try putting
the handset in its base. If it does not
seem to respond, do the following
(in the order listed):

1. Disconnect the power to the
base.

2. Disconnect the handset battery,
and spare battery, if applicable.

3. Wait a few minutes.

4. Connect power to the base.

5. Re-install the battery(ies).

6. Wait for the handset to re­establish its link with the base.
To be safe, allow up to one
minute for this to take place.

Your Answering System Is Not
Recording Messages

• Make sure system is turned ON
(the ON/OFF key is illuminated).

• Make sure the Announce Only
feature is set to OFF.

You Cannot Hear Recorded
Messages

Using the base volume co ntro l,
raise the volume to a comfortable
listening level.

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