VTech 20-2481 User Manual

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool).

5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it from overheating, these openings must not be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation where proper ventilation is not provided.

7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.

9. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product. Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassemb-ling can cause electric shock when the appliance is subsequently used.

11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

12. Unplug this product from the wall outlet and contact Vtech customer

support under the following conditions:

A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating

instructions. Adjust only those controls that are covered by the operating instructions, because improper adjustment of other controls may result in damage and will often require extensive work by a VTech

authorized technician to restore the product to normal operation. E. If the product has been dropped and the cabinet has been damaged. F. If the product exhibits a distinct change in performance.

. Avoid using a telephone (other than a cordless type) during an electrical

storm. There may be a remote risk of electric shock from lighting.

14. Do not use the telephone to report a gas leak in the vicinity of the leak.

STOP!!

If you have questions about this product, or if you're having difficulty with setup or operation, do not return your phone to the store. Call our Customer Support Center at:

1-800-595-9511 In Canada, call

1-800-267-7377

Introduction

The GIGAPHONE is an advanced cordless telephone that operates in the 2.4GHz frequency range. Your GIGAPHONE is capable of supporting up to a maximum of 8 Handsets. Using additional Handsets, several people can be using the cordless system at the same time. Some examples:

* 2 Handsets conferenced on a Line 1 call; while 2 additional Handsets are conferenced on a Line 2 call. * 2 Handsets conferenced on a Line 1 call; while another Handset is in Intercom mode with the Base Unit. * 1 Handset on Line 1; a different Handset in Intercom mode with the Base Unit; 2 additional Handsets are conferenced on Line 2.

This manual is designed to familiarize you with the GIGAPHONE cordless telephone. We strongly recommend you read the manual before using your phone.

To order additional system Handsets (model# VT20-2420), battery packs, or headsets, call VTech Communications Inc at 1-800-595-9511.

MENU DRIVEN DISPLAYS

The VT20-2431 Handset and Base feature a user-friendly display, making it easy to access the many features of this multi-Handset, cordless system. The three black keys, found directly below the LCD screen, are called soft keys. They are called this because their functions change depending on what you're doing making a call, reviewing Caller ID, adding a name and number to your Phone Book, etc.

For example, when the Handset is in the idle mode, the LCD displays:

In this case, the 3 soft keys access REDIAL, MENU and MEMORY. When the Handset is active, the LCD displays:

In this case, the 3 soft keys access VOLUME, HOLD and MUTE.

Parts Check List

1. Base Unit

2. Handset

3. AC Power Adapter

5. Battery Pack

6. Belt Clip

7. Owner's Manual

4. Telephone Cords

To purchase replacement battery packs, call VTech Communications Inc at 1-800-595-9511. In Canada, call VTech Electronics Ltd at 1-800-267-7377.

INTERCOM/ TRANSFER

ABC DEF

OFF

CLEAR

ABC

GHI

JKL

PQRS

TUV

OPER

TONE

HANDSFREE

INTERCOM/ TRANSFER

2.4GHz

GIGA

PHON E

Handset

FLASHFLASH

DEF

MNO

WXYZ

VOLUME

Base Unit

JKL MNO

PQRS

WXYZ

TUV

TONE

OPER

AC Power Adapter

Telephone Line cord

Telephone Line Cords

Belt Clip

Battery Pack

OWNER'S MANUAL

Owner's Manual

The Handset Layout

2 3

GHI

PQRS

TONE

HANDSFREE

2.4GHz

OFF

CLEAR

OPER

INTERCOM/ TRANSFER

GIGA

FLASHFLASH

ABC

DEF

JKL

MNO

WXYZ

TUV

VOLUME

PHONE

11 12

14 15

1. Antenna

2. Message Waiting Indicator

3. Earpiece

4. Headset Jack (2.5mm)

5. Scroll Keys

6. Line 1 (Flash)

7. Dialing Keys (0-9,*,#)

8. Handsfree Speakerphone

9. LCD Display

10. Select/OK

11. Off (Clear)

12. Line 2 (Flash)

13. Battery Compartment(back of Handset)

14. Intercom/Transfer

15. Volume

16. Microphone

6 7

The Base Unit Layout

INTERCOM/ TRANSFER

ABC DEF

JKL MNO

PQRS

WXYZ

TUV

TONE

OPER

CORDLESSTELEPHONE

VTECH COMMUNICATIONS LTD.

DC 7V 900mA

CLASS 2 POWER SOURCE ONLY

8L55

IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: 1)THIS DEVICE MAY

NOT CAUSE HARMFUL INTERFERENCE; AND 2) THIS DEVICE MUST

ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE

THAT MAY CAUSE UNDESIRED OPERATION.

PRIVACY OF COMMUNICATIONS MAY NOT BE ENSURED WHEN USING

THIS PHONE.

REGISTRATION NO.: US: EW7 WI00B80-513700

RINGER EQUIVALENCE: 0.0B

USOC JACK: RJ11C, RJ14C

THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION

COMPLIES WITH 47 CFR PART 68

MANUFACTURED IN CHINA

HAC

FCC ID: EW780-5001-00

MODEL : 20-2481

VTECH TELECOMMUNICATIONS LTD.

CANADA 1135 102 1814A

REN/IES:X.X

IC:RSS/CNRXXX

13 14 15

16 17 18

20 21

1. Message Waiting Indicator (Line1,Line2)

2. Spare Battery Indicator

3. Charge Indicator

4. Charging Contacts

5. Line 1 Key

6. Headset Key

7. Flash

8. Data Jack

9. Line 1 Jack

10. Line 2 Jack

11. DC Connector

12. Headset Jack

13. LCD Display

14. Scroll Keys

15. Select

16. Volume Keys

17. Intercom/Transfer

18. Clear

19. Dialing Keys (0-9,*,#)

20. Line 2 Key

21. Speakerphone Key

22. Mute

23. Spare Battery Drawer

24. Spare Battery Release

Setup

Plug the AC power adapter into an electrical outlet, and the DC connector into the back of the base unit.

FCC ID: EW780-5001-00

CANADA 1135 102 1814A

REN/IES:X.X

To AC outlet

IC:RSS/CNRXXX

HAC

MODEL : 20-2481

VTECH TELECOMMUNICATIONS LTD.

MANUFACTURED IN CHINA

COMPLIES WITH 47 CFR PART 68

REGISTRATION NO.: US: EW7 WI00B80-513700

RINGER EQUIVALENCE: 0.0B

USOC JACK: RJ11C, RJ14C

THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION

IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: 1)THIS DEVICE MAY

NOT CAUSE HARMFUL INTERFERENCE; AND 2) THIS DEVICE MUST

ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE

THAT MAY CAUSE UNDESIRED OPERATION.

PRIVACY OF COMMUNICATIONS MAY NOT BE ENSURED WHEN USING

THIS PHONE.

8L55

VTECH COMMUNICATIONS LTD.

DC 7V 900mA

CLASS 2 POWER SOURCE ONLY

CORDLESSTELEPHONE

Getting Started

To telephone socket outlet

AC adapter

To telephone jack

Examples of 1-Line and 2-Line Cords

RJ-11 One line cord

RJ-14 2 line cord

Connecting to the telephone lines Your 2-Line GIGAPHONE will work fine even if you only have one telephone line. We recommend connecting the modular telephone cord to the jack labeled LINE 1 / L1 + L2, located on the bottom of the Base Unit. Here are steps for connecting 2 lines:

If you have 2 Lines coming out of a Single Wall Jack: Connect a 4-wire (RJ-14) modular phone cord between the wall jack and the phone jack labeled L1 / L1 + L2.

If you have 2 Lines, each coming out of Separate Wall Jacks: Connect a modular phone cord from the wall jack you want to designate as your LINE 1, to the LINE 1 / L1 + L2 jack on the bottom of the Base Unit. Next, connect a phone cord from the remaining wall jack to the LINE 2 jack on the Base Unit.

Data Port

Your 2-Line GIGAPHONE has a Data Port on the back of the Base Unit. This port provides an easy way to connect your fax machine, laptop computer, modem or other telephone device for direct access to LINE 2.

The Data Port only provides access to Line 2, so you must have an active line connected to the LINE 2 jack on the bottom of the Base Unit. Connect a modular phone cord from the Data Port (look for the small door marked DATA on the back of the Base Unit) to your fax, laptop, etc.

NOTE: While the Data Port is in use, accidental use of Line 2 by a parallel phone, your 20-2431, or a Call Waiting ID alert may interrupt the data transmission.

Installation of Battery Pack in Handset

Follow the steps below:

Getting Started

The original Handset that is shipped with your GIGAPHONE system will be automatically registered to the Base. This Handset is HANDSET 1.

As you register additional Handsets to the system, they will be assigned extension numbers in the following order: HANDSET 2, HANDSET 3, HANDSET 4, etc.

1. Remove the battery cover by

pressing on the indent and sliding downward.

2. Place the new battery pack in the

handset with the metal contacts aligned with the charge contacts in the battery compartment.

. Replace the battery cover by

sliding it upwards.

4. If the new battery pack is not

already charged, place the handset in the base unit, or a remote charging stand, and allow it to charge for 12 hours. After initial charge, a maintenance charge of 8 hours should be sufficient.

Whenever a charged Handset battery pack is installed, the Handset will automatically begin SEARCHING FOR BASE (if previously registered), or it will prompt you to ENTER BASE ID to register the new Handset. See Registration and Operation for details.

Charging Of Handset Battery Pack

The Handset of your GIGAPHONE cordless telephone is powered by a rechargeable battery pack. It charges automatically whenever the Handset is in the Base Unit.

You should charge the battery pack for 12 hours when you first receive your phone. You'll know the battery pack needs charging when:

• The low battery message is displayed :

• The handset seems completely dead, the LCD is completely clear and does not activate when you press the keys.

IMPORTANT:

1. Do not dispose of a battery pack in a fire, the cell may explode.

2. Do not open or mutilate the battery pack. Toxic substances may be released, causing harm to eyes or skin.

3. Exercise care in handling battery packs in order to prevent an accidental short of the charge contacts, potentially causing the battery pack to overheat.

4. Do not dispose of this battery pack into household garbage. Contact your local recycling organization for recommended disposal sites.

Getting Started

Dial Tone

Checking for dial tone

After the battery is charged press a LINE key on the Handset. PHONE ON will appear on the Handset display, and you will hear dial tone. If not, see

In Case of Difficulty.

Getting Started

Tone/Pulse selection

See SELECT TONE/PULSE AT THE BASE UNIT for details.

CAUTION: Use only the Vtech power supply provided with your cordless

phone.

IMPORTANT: FOR MAXIMUM PERFORMANCE OF YOUR CORDLESS TELEPHONE SYSTEM:

1. Choose a central location for your Base Unit.

2. Install your Base Unit and Extension Handsets away from electronic equipment, such as personal

computers, television sets and microwave ovens.

3. In locations where there are multiple cordless telephones, separate base units as much as possible.

4. Install your telephone equipment away from heat sources and sunlight.

5. Avoid excessive moisture, dust or extreme cold.

BEFORE USING YOUR HANDSET(S), CAREFULLY PEEL OFF THE PROTECTIVE FILM, COVERING THE DISPLAY.

Spare Battery Charger/Power Backup Function

The GIGAPHONE uses the spare battery charger in the Base Unit to provide operational backup in the event of a power failure. With the a fully charged battery pack in the spare battery charger, you will still be able to place and receive calls from the Handset for up to one hour. During Power Backup mode, you will not be able to use the Base Unit.

The spare battery pack can also be used to replace a drained handset battery, ensuring uninterrupted use.

NOTE :

When using the GIGAPHONE during Power Backup mode, audio quality may be compromised due to reduced power availability.

1. Open the spare battery charger by pressing the release button, located on the left-hand side of the Base Unit. A drawer will open to reveal the spare battery compartment.

CORDLESSTELEPHONE

VTECH COMMUNICATIONS LTD.

DC 7V 900mA

CLASS 2 POWER SOURCE ONLY

8L55

IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: 1)THIS DEVICE MAY

NOT CAUSE HARMFUL INTERFERENCE; AND 2) THIS DEVICE MUST

ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE

THAT MAY CAUSE UNDESIRED OPERATION.

PRIVACY OF COMMUNICATIONS MAY NOT BE ENSURED WHEN USING

THIS PHONE.

RINGER EQUIVALENCE: 0.0B

USOC JACK: RJ11C, RJ14C

THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION

COMPLIES WITH 47 CFR PART 68

REGISTRATION NO.: US: EW7 WI00B80-513700

MODEL : 20-2481

VTECH TELECOMMUNICATIONS LTD.

MANUFACTURED IN CHINA

HAC

CANADA 1135 102 1814A

REN/IES:X.X

IC:RSS/CNRXXX

FCC ID: EW780-5001-00

2. Place a battery pack in the drawer with the charge contacts facing up and to the right.

3. Push the drawer closed.

The spare battery takes 24 hours to fully charge a drained battery.

Getting Started

BATTERY

CAUTION: TO

INSTALL THIS

REDUCE RISK OF FIRE,

SIDE UP

USE ONLY VTECH

80-5017-00-00

INTERCOM/ TRANSFER

ABC DEF

JKL MNO

PQRS

WXYZ

TUV

TONE

OPER

Registration and Operation

Registration And Operation Of The VTech VT20-2420 Accessory Handset

Your VTech GIGAPHONE system can operate up to 8 Handsets.

Getting Started

The VTECH accessory Handset consists of the following:

OFF

FLASHFLASH

CLEAR

ABC

DEF

GHI

JKL

MNO

PQRS

WXYZ

TUV

OPER

TONE

HANDSFREE

VOLUME

INTERCOM/ TRANSFER

2.4GHz

GIGA

PHONE

Handset

Belt Clip

Battery Pack

Charger Unit

Handset Charger

Setup Of The VT20-2420 Accessory Handset

1. Plug the AC power adapter into

an electrical outlet.

2. Remove the Handset battery

OFF

FLASHFLASH

CLEAR

ABC

DEF

GHI

JKL

MNO

PQRS

WXYZ

TUV

OPER

TONE

HANDSFREE

VOLUME

INTERCOM/ TRANSFER

2.4GHz

GIGA

PHONE

cover by pressing on the indent and sliding downward.

3. Place the new battery pack in the

Handset, with the metal contacts aligned with the charge contacts in the battery compartment.

4. Replace the battery cover by sliding it upward.

5. Place the Handset in the Charge Cradle, and allow it to charge for 12 hours. After the initial charge, a maintenance charge of 8 hours should be sufficient.

Registration and Operation

Enter Base ID Code

1. After charging the Handset, remove it from its Charge Cradle; the screen will display:

alternating with this screen:

2. If, after charging the Handset, you see:

3. Press NEW. You will now see the ENTER BASE ID screen as described in step 1.

4. Find the BASE ID Code by doing the following: (the Base must be in idle (OFF) mode)

A. At the Base, press MENU B. Scroll down to DISPLAY BASE-ID C. Press OK. The Base screen will display

the 15-digit ID Code for approximately 30 seconds. Afterwards, it will return the idle screen.

Getting Started

5. Enter the 15-digit Base ID Code into the Handset; then press OK.

6. Wait approximately 15 to 60 seconds. You will hear confirmation beeps from the Base and Handset. The newly registered Handset will now assign itself the lowest handset number not previously assigned to a different system Handset (1 through 8).

7. If the Handset displays REJECTED BY BASE or continues to display SEARCHING FOR BASE for well beyond 60 seconds, try the registration process again by repeating the above steps.

Congratulations! You can now enjoy the benefits of your 2-Line VTECH MultiHandset system.

Handset Icons

Handset and Base Indicators

Icon

Basic Operation

Description

Line In Use indicator On steady with no number next to it when a parallel set is in use. On steady with one or more numbers next to it, indicating

which extensions are using the line. For example, 02 indicates that Base (0) and Handset 2 are on a call on Line

1. Intercom indicator

On steady with the extension numbers currently on an intercom call. For example, 02 indicates that the Base and Handset 2 are on an intercom call.

Battery indicator Cycles (Low, Medium, and High) when Handset battery is charging. Flashes when a low battery condition is detected.

Enhanced Mode indicator On steady when active Handset is in Enhanced mode.

Mute indicator On steady when the Handset microphone is muted.

Hold indicator On steady when the line is on hold.

Handset Registration indicator

FF is displayed when a Handset is either not registered, or

is searching for a Base unit.

Handset LEDs

Handset and Base Indicators

LED

Message

Waiting

Base LEDs

LED

Line 1Message Waiting/Line 2 Message Waiting

Line 1 Line 2

Handset Charging

Mute

Speakerphone

Spare Battery

Headset

Description

• Flash to indicate that you have new messages in your voicemail. Service must be subscribed to through your local telephone company.

Description

• Flashes to indicate that you have new messages in your voicemail. Service must be subscribed to through your local telephone company.

• Lights when line is being used by the GIGAPHONE system.

• Flashes when another telephone on the same line (parallel extension) is in use or when line is on hold.

• Lights whenever the Handset is placed in the Base Unit charging cradle.

• Lights when Base microphone is muted.

• Lights when Base Speakerphone is in use.

• Lights when a Spare Battery pack is charging in the Base Unit charger.

Lights when the Headset option is in use on the Base Unit.

Basic Operation

Soft Menu Functions

The GIGAPHONE has an advanced design that uses a menu structure and soft keys to access all of the built-in features.

Example of the idle mode display:

RDL (Redial)

Press RDL to display the last 5 telephone numbers dialed. The number on the top line is the most recent number dialed.

• Use the scroll keys to select the desired the number.

• To dial the number, you can simply press a LINE or the HANDSFREE

key. You can erase a redial number by scrolling until it is highlighted, then

press SELECT, and then ERASE. You can save a redial number to phone book memory by scrolling

until it is highlighted, then press SELECT, and then press SAVE. Then add a NAME to your entry by following the instructions under To Store

Basic Operation

a Number/Name.

HANDSET MENU

With the Handset in the idle (OFF) mode, press the MENU key to access the following options:

• CALL HISTORY (Caller ID)

• HANDSET SETTINGS

• REGISTER

Use the scroll keys to select the desired option, then press OK. Press the OFF/CLEAR key to step back through the menu structure. Press and hold the OFF/CLEAR key to return to the idle menu.

BASE UNIT MENU

With the Base Unit in the idle (OFF) mode, press the MENU key to access the following options:

• CALL HISTORY (Caller ID)

• SETUP BASE

• DISPLAY BASE-ID

Press the CLEAR key to step back through the menu structure. Press and hold the CLEAR key to immediately return to the idle menu.

Call History (Caller ID)

Caller ID - Call Waiting ID

Your GIGAPHONE is capable of displaying the name and/or number of the party calling before you answer the phone (Caller ID). It is also capable of displaying Caller ID information in conjunction with a Call Waiting alert signal (Call Waiting Caller ID). With Call Waiting Caller ID, the Caller ID data is displayed so you can decide whether to answer the incoming call, or continue with your current conversation.

As new Caller ID/Call Waiting ID are received, your Handset and Base displays will alert to the new, Caller ID records, for example:

The number of new calls displayed on each system Handset and Base may not be the same. If, for example, you answer a call on Handset 2, that Handset will not count the Caller ID information for that call as new. However, the other registered Handsets and Base displays will consider it a new call, and add it to the NEW CALLS total.

After you review all new Caller ID records, the NEW CALLS status will be turned off.

The following information explains how to access Caller ID records(Call

History):

From Handset or Base:

Basic Operation

• From the idle (OFF) mode, press MENU. CALL HISTORY is highlighted. Press OK. The Caller ID information of the most recent inbound call will be displayed:

• For example: if the call was from Line 1:

• To view other Caller ID records, use the scroll keys. You can scroll from newest to oldest record by using the scroll key, or from oldest to newest by using the scroll key.

• To dial the displayed number, press the desired LINE key.

• If you need to dial the number differently than how it is displayed, press MENU. DIAL OPTION * is highlighted. Press OK.

• Scroll to the desired dialing option, then press DIAL or the desired LINE key to dial the phone number.

Call History (Caller ID)

DIAL OPTION SHORTCUT

With a Caller ID record displayed, press *. The 4 possible dialing options are displayed. Scroll to the desired dialing option, then press DIAL, or the desired LINE key to dial. You can also delete and save Caller ID records in the Directory:

DELETE With a Caller ID record displayed, press MENU.

DIAL

Scroll to DELETE CID 4. Press OK. The CID record is displayed, with the choices THIS (delete only this record) and ALL (delete all CID records). If you press THIS, the displayed CID records will be deleted, and you will hear a confirmation beep. If you press ALL, the screen will ask you Are You Sure? If you're sure, press

YES, and all CID records will be deleted. If you decide not to delete all CID

Basic Operation

records, press NO.

DELETE SHORTCUT

With a Caller ID record displayed, press 4. The CID record is displayed, with the choices THIS (delete only this record) and ALL (delete all CID records). If you press THIS, the displayed CID records will be deleted, and you will hear a confirmation beep. If you press ALL, the screen will ask you Are You Sure? If you're sure, press YES, and all CID records will be deleted. If you decide not to delete all CID records, press NO.

SAVE TO MEMORY

To save a displayed Caller ID record into the directory, press MENU. Scroll to SAVE TO MEM 7. Press OK. -OR- With the CID record displayed, press 7. The record has been stored in the directory. If the record you wish to save does not have a name (OUT OF AREA, for example), the screen will ask you to PLEASE ENTER A NEW NAME. Use the keypad to enter the name, then press SAVE. A guide to the letters and characters can be found in the section entitled Memory.

Handset and Base Settings

NOTES ABOUT CALLER ID & CALL WAITING CALLER ID

These are subscription services, provided by most regional telephone service providers. You must subscribe to these services to get the benefits of these features. If you do not subscribe to Caller ID services, you can still use your GIGAPHONE and the other features it offers.

Due to regional incompatibilities, Caller ID information may not be available for every call you receive. In addition, the calling party may intentionally

block their name and phone number from being sent.

RINGERS

NOTE: The Handset and Base ringers are adjusted separately. In addition, each

line is adjusted separately.

Handset: Press MENU, scroll to HANDSET SETTINGS, then press OK.

RINGERS will be highlighted; press SET.

Highlight the desired adjustment, then press SET.

VOLUME : Use to sample the choices of loudness. There are five: OFF, LOW, MEDIUM, MEDIUMHIGH and HIGH. Press OK to confirm your selection.

MELODY : Use to sample the six melodies. Press SAVE to confirm your selection.

Base Unit:

Press MENU, scroll to SETUP BASE,then press OK. Now follow the same procedure used for the Handset Ringers.

Basic Operation

Handset and Base Settings

LOW BATT TONE

Select this option to turn the Low Battery warning tone On or Off. Press the OFF or ON soft keys, to make your selection. Press OK to confirm your selection and return to the Handset Settings menu. When set to ON, the Handset will emit a warning tone when a Low Battery condition is detected. This feature has been preset to ON at the factory.

RANGE TONE

Select this option to turn the Out of Range warning tone On or Off. Press the OFF or ON soft keys, to make your selection. Press OK to confirm your selection and return to the Handset Settings menu. When set to ON, the Handset will emit a warning tone whenever the Handset is taken out of range of the Base. This feature has been preset to ON at the factory.

KEYPAD TONE

Select this option to turn the Keypad tones On or Off. Press the OFF or ON soft keys, to make your selection. Press OK to confirm your selection and return to the Handset Settings menu. When set to ON, the Handset

Basic Operation

will emit a beep whenever a key is pressed. This feature has been preset to ON at the factory.

Base Unit:

Press MENU, scroll to SETUP BASE, then press OK. Scroll to KEYPAD TONE; press OK. Choose ON or OFF, then press OK to confirm your choice.

CONTRAST

Select this option to adjust the contrast level of the Handset display. Use the scroll keys to make your selection. The handset display will automatically adjust as you make your selection. Press OK to confirm your selection and return to the Handset Settings menu.

Base Unit:

Press MENU, scroll to SETUP BASE, then press OK. Scroll to CONTRAST; press OK. Press and to adjust the screen contrast, then press OK to confirm your choice.

SELECT TONE / PULSE AT THE BASE UNIT

With the Base Unit in the idle (OFF) mode, press MENU. Scroll to SETUP BASE, then press OK.

Scroll to SET PULSE/TONE, then press SET.

Scroll to the desired LINE; press SET.

Use the UP and DOWN arrow keys to highlight the desired dialing mode

- TONE or PULSE. Press OK to confirm your choice.

NOTE: Your GIGAPHONE is preset for TONE dialing, the desired mode for most areas.

Handset and Base Settings

ENHANCED MODE

Your GIGAPHONE has an enhanced feature, designed to improve sound quality and range. If you are using your GIGAPHONE in an area with interference, the Enhanced Mode feature can help to improve both the sound quality and operating range. Actual range will depend on your environment. You can manually turn Enhanced Mode ON and OFF, or select AUTO mode.

To select the Enhanced Mode setting:

With the Handset in the idle (on hook) mode, press MENU. Scroll to HANDSET SETTINGS, then press OK.

Select ON to enable Enhanced Mode. When the Handset is in use, an ‘ E ’ icon will appear in the upper left corner of the display, indicating that this feature is active. Select OFF to disable Enhanced Mode. Select AUTO to allow your GIGAPHONE Handset to activate this feature automatically, when conditions warrant it. Your 2-Line GIGAPHONE is preset at the factory for AUTO mode.

Scroll to the desired setting, then press OK.

You can also activate Enhanced Mode from the Base Unit. In which case, all registered Handsets will have the same Enhanced Mode setting. With the Base in the idle (OFF) mode, press MENU, scroll down to SETUP BASE, press OK, scroll down to ENHANCED MODE, press SET, scroll to the desired setting, then press OK to confirm your choice.

Basic Operation

NOTE: When Enhanced Mode is activated, your GIGAPHONE will consume more battery power. This means the standby and talk time of your Handset(s) will be shorter.

RENAME

Naming Your Handset(s)

You can personalize each Handset, giving it a name (Dad’s Phone, or Mary’s Office, for example) instead of HANDSET 1, etc.

With the Handset in the idle (on hook) mode:

· Press MENU.

· Scroll to HANDSET SETTINGS, then press OK.

· Scroll to RENAME, then press SET.

Handset and Base Settings

· Using the dialing keys, enter the desired name. A guide to the letters

and characters can be found in the section entitled Memory. The softkey will move the cursor to the right. Press MORE to give you the DEL (delete) and SPACE options. Press BACK to return to the previous screen.

· Press SAVE to confirm your Handset name.

You can also name the Base Unit. At the Base, in the idle (OFF) mode, press MENU, scroll down to SETUP BASE, then press OK. Scroll down to RENAME, press SET, then follow the same steps as above for entering the desired name.

Basic Operation

Handset Deregistration

You can deregister all Handsets at one time. This causes the Base Unit to ‘forget’ that it has any Handsets at all. You may never have to perform this procedure. One possible reason for deregistration is if you have the maximum number of Handsets (8) registered to your Base, and one Handset should require replacement, the Base will not register the ‘new’ Handset, because its eight memory slots are occupied. The deregistration procedure will clear the Base Unit’s memory, and you will be able to register each Handset again. Individual Handsets cannot be deregistered.

CAUTION: Once you deregister, your Handsets will not be capable of making or receiving calls. You will need to re-register each Handset, one at a time!!

To Deregister all Handsets:

· At the Base Unit, in the idle (OFF) mode, press MENU.

· Scroll down to SETUP BASE, then press OK.

· Scroll down to DEREGISTER ALL, then press SET.

All system Handsets have been deregistered. To register your Handsets again, see Registration and Operation, located in the Getting Started section of the User’s Manual, for details.

Basic Operation

Use this option to register a Handset to the GIGAPHONE Base. You can register a total of eight Handsets to the GIGAPHONE Base. This process is activated automatically whenever a new handset is powered up in range of the GIGAPHONE Base.

You will be prompted to enter the 15-digit Base ID code. See Registration and

Operation, located in the Getting Started section of the manual, for details.

Note : Base ID codes are 15 digits long and can include the following characters

0, 1, 2, 3, 4, 5, 6, 7, 8, 9, * , or # .

Memory

The Base and each Handset can store up to 50 names/numbers in memory. Each memory location can hold up to 32 digits and up to 16 characters for the name.

When prompted to ENTER NAME, use the digit keys to 'spell' the name. Each press of a particular key causes characters to be displayed in the following order:

Number Key

1 2 3 4 5 6 7

Basic Operation

8 9 0

Characters (in order)

& ' , . 1

A B C 2 a b c 2

D E F 3 d e f 3 G H I 4 g h i 4

J K L 5 j k l 5

M N O 6 m n o 6

P Q R S 7 p q r s 7

T U V 8 t u v 8

W X Y Z 9 w x y z 9

To Store a Number/Name:

• Starting from the idle screen, enter the number you want to store in memory. If you make a mistake, press OFF to backspace.

• Be sure to include long distance codes and pauses, (using the Pause softkey) if necessary. Press the MEM softkey.

Memory

• You will then be prompted to ENTER NAME. Use the digit keys to 'spell' the name. If you make a mistake, press the CLR softkey. To enter a space press

aa . When finished, press SAVE .

• If there is space available in memory, the number/name will be saved and the Handset will return to idle mode.

• If the memory is full the Handset will display PHONEBOOK IS FULL and exit to the idle screen without saving the entry.

• Follow the above procedure for storing Number/Names at the Base. The Handset and Base have separate memories.

Basic Operation

To Search For and Dial a Number/ Name:

• Starting from the idle screen,

press the MEM softkey to review memory contents.

• Using the softkeys scroll through the memory contents in alphabetical order.

• Or, you can press the FIND

Basic Operation

softkey, enter the first few chararcters of the name and then press FIND to search. If you make a mistake, press CLR softkey. The closest match, in alphabetical order, will be displayed.

• Once you find the entry you want, simply press a LINE key or HANDSFREE to dial the number.

Memory

To Delete a Number/Name:

• Using the steps in To Search For and Dial a Name/Number,

locate the entry you want to delete.

• Press the EDIT softkey. The Handset will display:

• Press the DEL softkey. The

Handset will display:

• To delete this record, press THIS.

• To confirm the deletion of ALL records, press YES. To exit without deleting press NO.

To Edit a Number/Name

• Using the steps in To Search For and Dial a Number/Name,

locate the entry you want to edit.

• Press the EDIT softkey twice. The Handset will display:

Memory

•

Basic Operation

• Select NAME or NUM. Using the softkey move the cursor to the character you want to edit and then enter the corrections as needed. Press MORE to access

DEL, BACK and PAUSE/ SPACE functions. When

finished press the SAVE softkey. To exit without saving press OFF.

• When finished the handset will display the edited entry.

Handset and Base Operation

Making Calls

From the Handset

• Press a LINE key (or, HANDSFREE to use the Handset

Speakerphone feature). Dial the phone number.

•

-OR-

OFF

FLASHFLASH

CLEAR

ABC

INTERCOM/ TRANSFER

DEF

JKL

MNO

WXYZ

TUV

OPER

VOLUME

GIGA

PHON E

INTERCOM/ TRANSFER

ABC DEF

JKL MNO

PQRS

WXYZ

TUV

TONE

OPER

HANDSFREE

GHI

PQRS

TONE

2.4GHz

Advanced Operations

• Dial the phone number first; then press a LINE key(or

HANDSFREE).

From the Base Unit

• Just like the Handset, you can either access a dial tone first, then dial your number, or you can dial your number first, then access a line.

• With both lines idle, pressing

SPEAKERPHONE (or HEADSET if you are using a

headset connected to the Base) will access LINE 1.

• If you want to access LINE 2 with both lines idle, press the LINE 2 key first, then press

SPEAKERPHONE (or HEADSET).

• If one line is IN USE, pressing

SPEAKERPHONE (or HEADSET) will automatically

access the idle line.

• If both lines are IN USE (2 or more system Handsets are active, with at least one on each line), pressing SPEAKERPHONE (or HEADSET) will access LINE 1.

Handset and Base Operation

Redial

From either Handset or Base Unit

Each system Handset and Base Unit will remember the last 5 phone numbers dialed. From the idle mode, press RDL. Scroll until the desired phone number is highlighted. Then press the appropriate LINE key to dial the number ( follow the above instructions in Making Calls).

You can also delete and save ‘redial’ numbers in the Directory.

ERASE Press RDL. Scroll to the desired phone number, press SELECT, then press ERASE.

SAVE Press RDL. Scroll to the desired phone number, press SELECT, then press SAVE.

You’ll then be prompted to ENTER NAME. Use the keypad to enter the letters of the name. If you make a mistake, press CLR to backspace. To insert a space, press . When finished, press SAVE.

For more information on entering phone numbers into the Directory, see the section entitled Memory.

Answering Calls

From the Handset

Press the appropriate LINE key, or HANDSFREE to use the Handset Speakerphone option.

If the Handset is active on one line when the idle line rings, you will hear a special alert tone, signifying an inbound call. This alert is designed to minimize disruption of the call in progress. You can then:

• Press OFF twice to end the first call, then answer the new call;

- or -

• Press the appropriate LINE key to answer the new call. The

original call will automatically be placed on HOLD. You can end the ‘new’ call by pressing OFF, then return to the original call by pressing the appropriate LINE key.

You can also Conference both lines together. See Conference Calling, further on in this User’s Manual.

From the Base Unit

If a line is ringing, pressing SPEAKERPHONE (or HEADSET if you are using a Headset connected to the Base) will answer the inbound call.

Press SPEAKERPHONE (or HEADSET ) to end your call.

Advanced Operations

Handset and Base Operation

If the Base is active on one line when the idle line rings, you will hear a special alert tone, signifying an inbound call. This alert is designed to minimize disruption of the call in progress. You can then:

• Press SPEAKERPHONE (or HEADSET if you are using a Headset

connected to the Base) to end the first call, then answer the new call;

- or –

• Press the HOLD soft key to place the original call on hold. After that, press

the appropriate LINE key and then SPEAKERPHONE (or HEADSET) to answer the new call. You can end the “new” call by pressing SPEAKERPHONE (or HEADSET). Return to the original call by pressing the appropriate LINE key and then SPEAKERPHONE (or HEADSET).

You can also Conference both lines together . See Conference Calling, further on in this User’s Manual.

Mute Function

INTERCOM/

Advanced Operations

TRANSFER

ABC DEF

JKL MNO

PQRS

WXYZ

TUV

TONE

OPER

Flash Function

During an active call pressing either the

MUTE soft key on the Handset or the MUTE key on the Base (when in

Speakerphone or Headset mode), will disable the microphone. Press MUTE key again to return to normal 2-way conversation.

Hold Function

From the Handset :

• Press the HOLD soft key to place a

call on hold. To return to the call press the LINE.

From the Base :

• During an active call, press the

HOLD soft key to place a call on hold. The LINE key will flash to indicate a call is on hold.

• To return to the call press the

appropriate LINE and then press SPEAKERPHONE.(or HEADSET)

You can use your GIGAPHONE with services such as call waiting. Simply press the LINE key on the Handset or the FLASH key on the Base (when in Speakerphone or Headset mode) to flash the line.

Handset and Base Operation

How to adjust the Handset Volume( also applies to the Handset Speakerphone)

NOTE: The Handset must be IN USE to adjust the volume

There are 2 ways to adjust Handset volume

Press the VOLUME key, located

• directly below the lower left corner of the display.

Use the keys directly below the /

• symbols on the display or the VOLUME

key to raise or lower the Handset volume. Notice the change in the display graph as you adjust the volume. An increase in volume will be represented by an increase in shaded area on the graph. A decrease in volume will result in a reduction of the shaded area.

Press the OK key (top, center) to confirm

• your adjustment.

-OR-

Press the VOLUME key, located on the lower right edge of the Handset. Repeated pressing of the VOLUME key will cycle through the 5 volume levels. A rapid succession of beeps indicates you have reached the maximum or

minimum volume setting.

Base Speakerphone or Headset Volume

During an active call simply press the

INTERCOM/ TRANSFER

ABC DEF

JKL MNO

PQRS

WXYZ

TUV

TONE

OPER

• Volume UP or DOWN keys to adjust the Speakerphone or Headset volume.

Intercom Function

Press INTERCOM/TRANSFER on any Handset registered to your 2-Line GIGAPHONE system, or the Base Unit.

The screen will display your options, for example:

BASE HANDSET 1 HANDSET 2 HANDSET 3 GLOBAL PAGE

INTERCOM/ TRANSFER

ABC DEF

JKL MNO

PQRS

WXYZ

TUV

TONE

OPER

Advanced Operations

Handset and Base Operation

Highlight the desired destination of your intercom then press OK. Your screen will display CALLING HANDSET __, CALLING BASE, or PERFORMING

GLOBAL PAGE. The recipient's screen will display INTERCOM FROM HANDSET 1, or

GLOBAL CALL FROM HANDSET 1.

The recipient presses INTERCOM/ the person initiating the page.

NOTE: When you initiate a GLOBAL PAGE, the first recipient to respond by pressing INTERCOM/TRANSFER will be able to talk to you via the intercom Others can join the ongoing intercom call by calling one of the parties involved in the intercom. The unit beeps whenever a party joins an ongoing call.

Transferring Calls

You can transfer calls on the GIGAPHONE system from the Base to Handset, Handset to Handset, or Handset to Base.

Blind Transfer

You can directly transfer any active call to another GIGAPHONE extension without notification by doing the following steps:

• Handset or Base must be on an active call.

• Press the INTERCOM/TRANSFER; scroll to the desired destination of your transfer. Then press OK.

• When the other extension answers, the call will automatically be connected to that extension.

• An unanswered call will ring back to the originating Handset/Base if not answered within 30 seconds.

Announced Transfer:

You can perform an announced transfer (call and advise another extension) of an active call by doing the following steps:

• Handset or Base must be on an active call.

• Place the active call on HOLD.

• Press the INTERCOM/TRANSFER; scroll to the desired destination of

Advanced Operations

your transfer. Then press OK.

• When the other extension answers the intercom call, explain they have an active call waiting.

• Both extensions press OFF to end the intercom call.

• The other extension presses the LINE key, HANDSFREE, SPEAKERPHONE (or HEADSET) to pick up the call on hold.

TRANSFER to engage in conversation with

Handsfree Speakerphone Operation

Your GIGAPHONE Handset has a built-in handsfree Speakerphone. This feature allows you to stand the Handset upright on a table or desktop and have handsfree conversations. For more information, refer to MAKING CALLS in

HANDSET AND BASE OPERATION.

Handset and Base Operation

Switching from the Handset Earpiece to Handsfree

While on a call using the Handset earpiece, press HANDSFREE on the lower left portion of the Handset. To return to the Handset earpiece, press HANDSFREE again.

Base Speakerphone Operation

The Base of your GIGAPHONE is equipped with a full duplex Speakerphone. This is a very useful feature for handsfree conversations or conference calls at the base unit. For more information, refer to MAKING CALLS in HANDSET

AND BASE OPERATION.

Line in Use Indication

Active (off-hook) Handsets:

During a call, the Handset screen will display, in the upper left corner, the LINE icon(s) and the HANDSET/BASE number(s) (1 – 8; 0 for the Base) currently in use.

Base Unit:

In either the active or idle mode, the Base screen will display, in the upper left corner, the LINE icon(s) and the HANDSET/BASE number(s) currently in use.

Idle (on-hook) Handsets:

During a call, the idle Handset(s) will display:

When one or both lines are currently in use by a parallel set (a telephone device other than your GIGAPHONE system), all registered Handsets and Base will display:

When both lines are in use at the same time, the L_EXTENSION IN USE message will alternate between 1 and 2.

Low Battery Indication

When a low battery is detected, the Battery icon will flash and a warning beep is played. The status message LOW BATTERY will also be displayed when the Handset is in idle mode. To prevent an unexpected call drop, a drained Handset battery should be replaced by a fully charged spare battery.

Advanced Operations

Handset and Base Operation

Message Waiting Indication

The GIGAPHONE is compatible with optional voicemail service provided by some local telephone companies. If you subscribe to this service, and you have new, unplayed messages in your voicemail, a Visual Message Waiting Indicator (VMWI) signal is transmitted by your local telephone company.

The GIGAPHONE will detect a VMWI signal and activate the LINE1/LINE2 Message Waiting lights on the Base and the Message Waiting light on the Handset. In addition, your screen will display:

MESSAGE WAITING!

After you check your messages, the Message Waiting indicators will automatically turn off.

Please note that whenver new, unplayed messages are stored in your voicemail, the local Telephone Company will continue to send a VMWI signal.

Conference Calling

The GIGAPHONE is capable of supporting conference calls with up to two registered Handsets on each line, and the Base unit.

To enter a conference call, simply access the line with two or more extensions by pressing a LINE key (or HANDSFREE) on the Handset, or a LINE key, then SPEAKERPHONE (or HEADSET) on the Base.

The phone icon and extension numbers of all local participants will be displayed in the upper left corner of the Handset.

2-LINE Conference Calls (Handset or Base)

• Make or answer a call on LINE 1 or LINE 2. Place the call on Hold.

Advanced Operations

• Make or answer a call on the other line. Press CONF. You and your

parties on Lines 1 and 2 are now on a 3-way call.

• Press LINE 1 or LINE 2 on any other system Handset to join the

Conference call.

• Press SPEAKERPHONE ( or HEADSET ) on the Base to join the

Conference call.

• To drop a LINE from the Conference call, press DROP. Your screen

will display DROP LINE 1, DROP LINE 2 or DROP BOTH LINES. Using the softkeys scroll to the desired option. Then

press OK.

Headset Operation

Your GIGAPHONE Handset is equipped with a 2.5mm Headset Jack for use with an optional accessory Headset for hands-free operation. If you choose to use the Headset option, you must obtain an optional accessory Headset, which is compatible with the GIGAPHONE.

To purchase a Headset, call VTECH Customer Service at 1-800-595-9511.

Once you have a compatible 2.5mm Headset, locate the Headset Jack on the GIGAPHONE Handset. Connect the plug on the Headset cord to the jack on the cordless Handset. The plug should fit securely. Do not force the connection.

Headset Operation connected to the Handset

NOTE :

OFF

FLASHFLASH

CLEAR

ABC

DEF

GHI

JKL

MNO

PQRS

WXYZ

TUV

OPER

TONE

HANDSFREE

VOLUME

INTERCOM/ TRANSFER

2.4GHz

GIGA

PHONE

Whenever a compatible Headset is connected to the cordless Handset, the microphone on the Handset will be muted. This is done to limit the effect of background noise.

Many compatible Headsets have a reversible, monaural design. You can wear your Headset on either ear, leaving one ear free for room conversation.

Headset Operation connected to the Base Unit

The same type of Headset can be connected to the Base Unit. Facing the Base, the Headset jack can be found

INTERCOM/ TRANSFER

ABC DEF

JKL MNO

PQRS

WXYZ

TUV

TONE

OPER

on the near corner of the right side panel.When using a Headset attached to the Base, calls are made and answered by pressing the HEADSET key. This key is also used to end your call. The Base Speakerphone and Base Headset cannot be used simultaneously. However, you can switch between the two modes without disconnecting your Headset.

Belt Clip

The GIGAPHONE is also equipped with a detachable belt clip. Align the pins on the inside edge of the clip with the notches on the sides of the GIGAPHONE Handset. The belt clip should snap securely into place. Do not force the connection.

Additional Information

Maintenance

Taking Care Of Your Telephone

Your GIGAPHONE cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment

Place the Handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

Your telephone can be damaged if it gets wet. Do not use the Handset outdoors in the rain, or handle it with wet hands. Do not install your Base Unit near a sink, bathtub or shower.

Electrical storms

Electrical storms can sometimes cause power surges harmful to electronic equipment.

For your own safety, use caution when using electric appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your Base Unit should fall into water,

DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by

the unplugged cords.

Additional Information

In Case Of Difficulty

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267-7377.

The Phone Doesn't Work At All

• Make sure the Power Cord is plugged in.

• Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone wall jack.

• Make sure the batteries are properly charged. If the 'LOW BATTERY' message is shown, the battery pack needs charging.

• Is the Handset registered to the Base? See Registration and Operation.

No Dial Tone

• First check all the suggestions above.

• If you still don't hear a dial tone, disconnect the Base Unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

You Get Noise, Static, Or A Weak Signal Even When You're Near The Base Unit

• Household appliances plugged into the same circuit as the Base Unit can sometimes cause interference. Try moving the appliance or the Base Unit to another outlet.

You Get Noise, Static, Or A Weak Signal When You're Away From The Base Unit

• You may be out of range. Either move closer to the Base, or relocate the Base Unit.

• The layout of your home may be limiting the range. Try moving the Base Unit to another position.

The Handset Does Not Ring When You Receive A Call

• Make sure you have the Handset ringer activated. To set the ringer, see HANDSET SETTINGS and BASE SETTINGS.

• Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone jack. Make sure the power cord is plugged in.

• You may be too far from the Base Unit.

• You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones.

Additional Information

In Case Of Difficulty

You Hear Other Calls While Using Your Phone

• Disconnect your Base Unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

You Hear Noise In The Handset, And None Of The Keys Or Buttons Work

• Make sure the power cord is plugged in.

Common Cure For Electronic Equipment

If the unit does not seem to be responding normally, then try putting the Handset in the cradle. If it does not seem to respond, do the following (in the order listed) :

1. Disconnect the power to the Base.

2. Disconnect the Handset battery, and spare battery pack, if applicable.

3. Wait a few minutes.

4. Connect power to the Base.

5. Re-install the battery pack (s)

6. Watch for Handset to display :

then

Additional Information

Warranty Statement

What does this limited warranty cover?

• The manufacturer of this VTECH product, VTECH Communications,

warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the product and all accessories provided by VTECH in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America.

What will VTECH Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

• During the limited warranty period, VTECH’s authorized service representative

will repair or replace at VTECH’s option, without charge, a Materially Defective Product. If we repair this product, we may use new or refurbished replacement parts. If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design.VTECH will return repaired or replacement products to you in working condition. VTECH will retain defective parts, modules, or equipment. Repair or replacement of Product, at VTECH‘S option, is your exclusive remedy. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period ?

• The limited warranty period for the product extends for ONE(1)YEAR from

the date of purchase if we repair or replace a Materially Defective Product under the terms of this limited warranty. This limited warranty also applies to repaired or replacement Products for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty ?

This limited warranty does not cover

1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or

2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTECH; or

3. Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or

4. Product to the extent that the problem is caused by use with non-VTECH electrical accessories; or

5. Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible;

Additional Information

Warranty Statement

6. Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes ); or

7. Product returned without valid proof of purchase (see 2 below); or

8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

How do you get warranty service?

• To obtain warranty service in the United States of America, call 1 800-595-

9511 for instructions regarding where to return the Product. Before calling for service, please check the user’s manual. A check of the Product controls and features may save you a service call.

• Except as provided by applicable law, you assume the risk of loss or damage

during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Product(s) to the service location . VTECH will return repaired or replaced product under this limited warranty to you, transportation, delivery or handling charges prepaid .VTECH assumes no risk for damage or loss of the Product in transit.

• If the Product failure is not covered by this limited warranty, or proof of

purchase does not meet the terms of this limited warranty, VTECH will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.

What must you return with the Product to get warranty service?

1. Return the entire original package and contents including the Product to the VTECH service location along with a description of the malfunction or difficulty;

2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and

3. Provide your name, complete and correct mailing address, and telephone number.

Other Limitations

• This warranty is the complete and exclusive agreement between you and

VTECH. It supersedes all other written or oral communications related to this Product. VTECH provides no other warranties for this product. The warranty exclusively describes all of VTECH’s responsibilities regarding the product.

Additional Information

Warranty Statement

There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the product is fit for ordinary use) are limited to one year from date of purchase. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

• In no event shall VTECH be liable for any indirect, special, incidental,

consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Additional Information

FCC and IC Regulations

This equipment complies with Parts 15 of the Federal Communications Commission (FCC) rules for the United States. It also complies with regulations RSS210 and CS-03 of Industry and Science Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

A label is located on the underside of the Base Unit containing either the FCC registration number and Ringer Equivalence Number (REN) or the IC registration number and Load Number. You must, upon request, provide this information to your local telephone company.

This equipment is compatible with inductively coupled hearing aids. Should you experience trouble with this telephone equipment, please contact:

VTech Communications Inc.

SERVICE DEPT. at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800267-7377.

For repair/warranty information. The telephone company may ask you to disconnect this equipment from the line network until the problem has been corrected.

FCC Part 15

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

The equipment has been tested and found to comply with part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet or on a circuit different from that

to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Additional Information

FCC and IC Regulations

FCC and ACTA Information

If this equipment was approved for cornection to the telephone network prior to July 23,2001, it was registered with the Federal Commissions (FCC) in accordance with Part 68 of its rules. If the equipment was approved after that date, it complies with the Part 68 rules and with Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA). We are required to provide you with the following information.

1. Connection and use with the nationwide telephone network

The plug and jack used to connect this equipmet to the premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user's manual. This equipment may not be used with Coin Telephone Lines or with Party Lines.

2. Product identifier and REN information

The label on the back or bottom of this equipment contains, among other things, an identifier indicating product approval and the Ringer Equivalence Number (REN). This information must be provided to your local telephone company upon request, For equpment approved prior to July 23,2001, the product identifier is preceded by the phrase "FCC Reg No." and the REN is listed separately. For equipment approved after that date, the product identifier is preceded by "US" and a colon (;), and the REN is encoded in the product identifier as the sixth and seventh characters following the colon. For example, the product identifier US: AAAEQ03T123XYZ would indicate an REN of 0.3. The REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. In most , but not all areas, the sum of all RENS should be five (5.0) or less, You may want to connect your local telephone company for more information.

3. Repair instructions

If the equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

4. Rights of the telephone company

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.

Additional Information

FCC and IC Regulations

5. Hearing aid compatibility

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

6. Programming/testing of emergency numbers

If this product has memory dialing locations, you may choose to store police, fire department and emergency medical service telephone number in this locations. If you do, please keep three things in mind:

a. We recommend that you also write the telephone number on the directory card, so that you can still dial the emergency number manually if the memory dialing feature doesn't work.

b. This feature is provided only as a convenience, and the manufacturer assumes no responsibility for customer reliance upon the memory feature. c. Testing the emergency telephone numbers you have stored is not recommended. However, if you do make a call to an emergency number:

• You must remain on the line and briefly explain the reason for the call before hanging up.

• Programming/testing of emergency numbers should be performed during off-peak hours, such as in the early morning or late evening, when the emengency services tend to be less busy.

IC (Industry Canada)

This telephone is registered for use in Canada.

Notice :

The REN assigned to this device denotes the number of devices you may connect to the telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subjected only to the requirement that the sum of the REN does not exceed five (5.0)

Notice :

The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of services in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Additional Information

FCC and IC Regulations

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution :

Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate.

Your GIGAPHONE is designed to operate at the maximum power allowed by the FCC and IC. This means your Handset and Base Unit can communicate only over a certain distance - which will depend on the location of the Base Unit and Handset, weather, and the construction and layout of your home or office.

The RBRC Seal

The RBRC Seal on the nickel-cadmium battery indicates that VTech

Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.

The RBRC program provides a convenient alternative to placing used

nickel-cadmium batteries into the trash or municipal waste,which may be illegal in your area.

VTech’s participation in RBRC makes it easy for you to drop off the spent battery

at local retailers participating in the RBRC program or at authorized VTech product

service centers.Please call 1-800-8-BATTERYTM for information on

Ni-Cd battery recycling and disposal bans/restrictions in your area.VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

RBRC is a registered trademark of Rechargeable Battery Recycling Corporation.

Additional Information

Technical Specifications

FREQUENCY CONTROL

Crystal controlled PLL synthesizer

TRANSMIT FREQUENCY

2401.056 - 2481.408 MHz

RECEIVE FREQUENCY

2401.056 - 2481.408 MHz

CHANNELS

94 Channels

NOMINAL EFFECTIVE RANGE

Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.

SIZE

Handset : 174mmx50mmx34mm

(including antenna)

Base : 206mmx146mmx70mm

WEIGHT

Handset : 116 grams Base : 587 grams (excluding battery pack)

POWER REQUIREMENTS

Handset : 2.4V 1500mAh NiMH or

2.4V 800mAh Ni-Cd

Battery Pack

Base : 7 VDC @ 900mA

MEMORY

Speed Dial: 50 Memory locations

32 digits per location

CID : Alpha Numeric Display

50 Memory locations

SPECIFICATIONS ARE TYPICAL AND MAY CHANGE WITHOUT NOTICE.

Table Of Contents

1. Important Safety Instructions

3. Introduction

4. Parts Check List

5. The Handset Layout

6. The Base Unit Layout

7. Getting Started

7 . Setup

8. Installation of Battery Pack in Handset

9. Charging Of Handset Battery Pack

10. Dial Tone

11. Spare Battery Charger/Power Backup Function

12. Registration and Operation

14. Basic Operation

14. Handset and Base Indicators

16. Soft Menu Functions

16. RDL (Redial)

16. HANDSET MENU

16. BASE UNIT MENU

17. Call History (Caller ID)

18. DIAL OPTION SHORTCUT

18. DELETE

18. DELETE SHORTCUT

18. SAVE TO MEMORY

19. Handset and Base Settings

19. RINGERS

20. LOW BATT TONE

35. Additional Information

20. RANGE TONE

20. KEYPAD TONE

20. CONTRAST

20. SELECT TONE/PULSE AT

21. ENHANCED MODE

21. RENAME

23. Register

23. Handset Deregistration

23. Register

24. Memory

25. To Store a Number/Name

THE BASE UNIT

26. To Search For and Dial a Number/Name

26. To Delete a Number/ Name

27. To Edit a Number/Name

28. Advanced Operations

28. Handset and Base Operation

28. Making Calls

29. Redial

29. Answering Calls

30. Mute Function

30. Hold Function

30. Flash Function

31. How to Adjust the Handset Volume

31. Base Speakerphone or Headset Volume

31. Intercom Function

32. Transferring Calls

32. Handsfree Speakerphone Operation

33. Switching from the Handset Earpiece to Handsfree

33. Base Speakerphone Operation

33. Line in Use Indication

33. Low Battery Indication

34. Message Waiting Indication

34. Conference Calling

34. 2-LINE Conference Calls

35. Headset Operation

35. Headset Operation connected to the Handset

35. Headset Operation connected to the Base Unit

35. Belt Clip

36. Maintenance

37. In Case Of Difficulty

39. Warranty Statement

42. FCC and IC Regulations

45. The RBRC® Seal

46. Technical Specifications

VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES.

Distributed in the U.S.A. by VTech Communications Inc.; Beaverton, Oregon.

Distributed in Canada by VTech Electronics Canada Ltd., Suite 200, 7671 Alderbridge Way, Richmond, B.C. V6X 1Z9.

91-5821-30-00 ISSUE 0

VTech 20-2481 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual