Important Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce
the risk of fire, electric shock and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool).
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious
damage to the product.
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it
from overheating, these openings must not be blocked by placing the product on the bed, sofa, rug,
or other similar surface. This product should never be placed near or over a radiator or heat register.
This product should not be placed in a built-in-installation where proper ventilation is not provided.
7. This product should be operated only from the type of power source indicated on the marking label.
If you are not sure of the type of power supply to your home, consult your dealer or local power
company.
8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be
abused by persons walking on i t.
9. Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never
spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product. If service or repair work is
required, contact VTech Customer Service at 1-800-595-9511. Opening or removing cabinet parts
other than specified access doors may expose you to dangerous voltages or other risks. Incorrect
reassembling can cause electric shock when the appliance is subsequently used.
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric
shock.
12. Unplug this product from the wall outlet:
a)When the power supply cord or plug is damaged or frayed.
b)If liquid has been spilled into the product.
c)If the product has been exposed to rain or water.
d)If the product does not operate normally by following the operating instructions. Adjust only those
controls that are covered by the operating instructions because improper adjustment of other
controls may result in damage and will often require extensive work to restore the product to normal
operation.
e)If the product has been dropped and the cabinet has been damaged.
f)If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote risk of electric shock from lighting.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
If you have questions about this product, or if you're having
difficulty with setup or operation, do not return your phone
to the store.Call our Customer Support Center at:
1-800-595-9511
In Canada, call
1-800-267-7377
1
BEFORE YOU BEGIN
Enhanced 2.4GHz Technology - Dual Band transmission combines the best of
2.4GHz and 900MHz technologies, providing enhanced performance over standard
cordless telephones.
About Caller Identification (Caller ID)
This product has a Caller ID with Call Waiting feature that works with
service from your local phone service provider.
Getting Started
Caller ID with Call Waiting lets you see whos calling before you answer the phone,
even when youre on another call.
You may need to change your phone service to use this feature. Contact your phone
service provider if:
You have both Caller ID and Call Waiting, but as separate services
(you may need combined service)
You have only Caller ID service, or only Call Waiting service.
You dont subscribe to any Caller ID or Call Waiting services.
You can use this product with regular Caller ID service, and you can use this products
other features without subscribing to either Caller ID or combined Caller ID with Call
Waiting service.
There are fees for Caller ID services, and they may not be available in all areas.
This product can provide information only if both you and the caller are in areas offering
Caller ID service, and if both telephone companies use compatible equipment.
2
BEFORE YOU BEGIN
Parts Check List:
1. Base Unit
2. Handset
3. AC Power Adaptor
4. Telephone Line Cord
To purchase replacement battery packs, call VTech Communications Inc
at 1-800-595-9511. In Canada, call VTech Telecommunications Ltd at
1-800-267-7377.
5. Battery Pack
6. Belt Clip
7. Owners Manual
Getting Started
3
Handset Layout
1
Getting Started
2
3
4
5
6
LINELINE
7
8
9
10
11
1. Antenna
2. LCD
3. Headset Jack
4. Menu
5. Scroll Up/Down
6. LINE 1
7. Hold
8. Dialing Keys (0-9, *, #)
LINELINE
12
13
14
15
16
9. DIR
10. INT.COM
11. MIC
12. Volume
13. Select
14. LINE 2
15. Redial
16. Flash
4
Base Unit Layout
2
1
26
25
10
11
3
4
Getting Started
12
13
14
5
6
7
8
9
LINELINE
21
22
LINELINE
24
15
16
17
18
19
20
23
1. DC IN
2. LINE 1/L1+L2 Jack
3. LINE 2 Jack
4. DATA Jack
5. Flash
6. PROG/MEM
7. Redial
8. Charge Cradle
9. Handset Charging LED
10. LINE 1
11. L1 Message LED
12. LCD
13. Contrast
14. Antenna
15. Dialing Keys ( 0-9; *; # )
16. INT.COM
17. +VOL
18. VOL
19. Mute LED
20. Mute
2 1. CONF
22 . HOLD
23. LINE 2
24. L2 Message LED
25. L1 Ringer (OFF/LO/HI)
26. L2 Ringer (OFF/LO/HI)
5
Setup
Getting Started
Connecting Power to Base Unit
Plug the AC power adapter into an electrical outlet, and the DC connector into
the back of the Base Unit
Connect to Telephone Lines
Your VT 20-2438 will work fine even if you only have one telephone line. We
recommend connecting the modular telephone cord to the jack labeled LINE 1
/ L1 + L2, located on the back of the Base Unit. Here are steps for connecting
2 lines:
If you have 2 Lines coming out of a Single Wall Jack:
Connect a modular phone cord from the wall jack you want to designate as your
LINE 1, to the LINE 1 / L1 + L2 jack on the back of the Base Unit. Next, connect
a phone cord from the remaining wall jack to the LINE 2 jack on the Base Unit.
Data Port
Your VT 20-2438 has a Data Port on the back of the Base Unit.This port provides
an easy way to connect your fax machine, laptop computer, modem or other
telephone device for direct access to LINE 2.
The Data Port only provides access to Line 2, so you must have an active line
connected to the LINE 2 jack on the bottom of the Base Unit. Connect a modular
phone cord from the Data Port (look for the small door marked DATA on the
back of the Base Unit to your fax, laptop, etc.
NOTE: While the Data Port is in use, accidental use of Line 2 by a parallel
phone, your VT 20-2438, or a Call Waiting ID alert may interrupt the data
transmission.
6
1
2
Setup
Installation of Battery Pack in Handset
Follow the steps below:
1. Remove the battery cover by pressing on the
indent and sliding downward.
2. With the red and black wires at the bottom right
corner of the pack, angle the top of the battery
into the compartment, under the two claws.
Next, press the lower end of the battery pack
down, so it snaps in place, under the lower claw.
Now, plug the connector into the socket, located
below the battery. Slip the wires under the wire
guide, located below and to the left of the socket.
3. Replace the battery cover by sliding it upwards.
4. If the new battery pack is not already charged,
place the Handset in the Base Unit, and allow it
to charge for 12 hours. After the initial charge,
a maintenance charge of 8 hours should be
sufficient. Maximum talk time is 5 hours on a full
charge. Maximum standby time is 5 days.
Checking for Dial Tone
After the battery pack is charged, pick up the Handset and press the PHONE key.
The IN USE indicator should light up, and you should hear a dial tone; if not,
CASE OF DIFFICULTY.
see IN
Tone/Pulse Selection
Your VT 20-2438 is preset for TONE dialing. To change the dialing mode:
1. At the idle (on hook) Handset, press MENU.
2. Press the SCROLL key until DIAL MODE appears, then press SELECT.
3. Press the SCROLL key to change dial mode between TONE and PULSE.
4. Press SELECT to confirm your choice. Press MENU to return to the idle
screen.
Getting Started
CAUTION: Use only the VTech power supply provided with your telephone
IMPORTANT:
For best performance the VT20-2438 should
be installed as follows:
In an elevated location, in the center of the
room, with no obstructions nearby.
In a location that is away from other electrical
appliances such as microwave ovens,
personal computers, or televisions.
7
Handset programming
LINELINE
LINELINE
LINELINE
LINELINE
LINE1 RINGER
8/28 2:19
PM
RINGER ON:4
8/28 2:19
PM
Headset programming
In the idle (on hook) mode, press MENU, then
press the SCROLL key to access the following
programming options:
LINE 1 RINGER
LINE 2 RINGER
VOICE MESSAGES
SET TIME
Getting Started
SET DATE
DIAL MODE
Programming the Handset Ringer
There are 4 different ring styles for each line. In
addition, you can turn the Handset ringer off for
one or both lines.
In the idle (on hook) mode, press MENU.
LINE 1 RINGER is displayed. SCROLL down
if you want to program the LINE 2 RINGER.
Press SELECT. The current ringer setting will
be displayed, along with an audible sample
of the current setting (unless the current setting is RINGER OFF):
To choose other ring styles, press 1, 2, 3, or
4 on the dial pad. Or, to switch between a
ring style and RINGER OFF, press the
SCROLL key.
With the desired choice displayed, press
SELECT to confirm. Press MENU to return
to the idle mode, or press the SCROLL key to
select another programming option.
8
Handset programming
Voice Messages
Your VT 20-2438 is designed to work with most local and regional telephone
service providers Voice Messaging systems, providing alerts on both the Handset
and Base Unit when new messages come in.
Voice Messaging is subscription service, available through most local and
regional service providers, for a monthly fee. Contact your local telephone
company for more information.
When a caller leaves a message in your voice mailbox, the MESSAGE light on
the Base Unit (there is a light for each line) will illuminate. In addition, the
Handset will display, for example:
L1(&L2)MESSAGES
12/28 2:34
AM
After calling your voicemail service and listening to all new messages, the
indicators will be turned off within a few seconds after you complete your call.
You can retrieve your voicemail messages from any telephone.
If the indicators remain on after all new messages have been reviewed, you
can turn them off manually (each line is programmed separately):
At the Handset, in the idle (on hook)
mode, press MENU.
VOICE MESSAGES
SCROLL down to VOICE MES SAGES,
then press SELECT.
8/28 2:19PM
Getting Started
SCROLL to L1 (or L2) INDICATE OFF,
then press SELECT to confirm.
Press MENU to return to the idle
screen, or SCROLL to another
programming option.
L1 INDICATE OFF
8/28 2:19
PM
9
Handset programming
To turn this feature off for all calls (each line
is programmed separately):
At the Handset, in the idle (on hook)
mode, press MENU.
SCROLL down to VOICE MESSAGES,
Getting Started
then press SELECT.
VOICE MESSAGES
8/28 2:19PM
SCROLL to L1 (or L2) VOICEMSG OFF,
then press SELECT to confirm.
Press MENU to return to the idle screen,
or SCROLL to another programming
option.
You can reactivate this feature for each line:
At the Handset, in the idle (on hook)
mode, press MENU.
SCROLL down to VOICE MESSAGES,
then press SELECT.
SCROLL to L1 ( or L2) VOICEMSG ON,
then press SELECT to confirm.
Press MENU to return to the idle screen,
or SCROLL to another programming
option.
L1 VOICEMSG OFF
8/28 2:19
PM
VOICE MESSAGES
8/28 2:19PM
L1 VOICEMSG ON
8/28 2:19PM
Set Time/Set Date
The idle Handset displays current date and
time, on the bottom row of the screen.
Incoming Caller ID will set the time and date
automatically. You can also set it manually:
10
SET DATE
8/28 2:19
PM
Handset programming
At the Handset, in the idle (on hook) mode,
press MENU.
SET TIME
SCROLL to SET TIME, then press SELECT.
Using the dial pad, enter the correct hour
and minute. The hour must be entered as
two digits (03, for example). Use the
SCROLL key to select AM or PM. Then
press SELECT.
Now, SCROLL to SET DATE, then press
SELECT.
Using the dial pad, enter the correct
month and day. Both the month and year
must be entered as two digits (08/04, for
example). Then press SELECT.
Press MENU to return to the idle screen, or
SCROLL to another programming option.
Dial Mode
Your VT 20-2438 is preset for Tone dialing. To
change dial mode, see SET UP for instructions.
Base Ringer
Your VT 20-2438 has an independent ringer
for each line, controlled by switches located
on the right edge (antenna side) of the Base
Unit. You can select OFF, LO or HI for each line.
8/28 2:19
LINELINE LINE
LINELINE LINE
LINE
PM
LINE
Getting Started
Contrast
Press the CONTRAST key, located at the lower
right corner of the Base display, to adjust the
screen contrast. Repeated pressings will
cycle from lightest to darkest contrast.
11
Handset and Base Unit Indicators
Handset LEDs
Icons Description
Glows red when Handset or Base is on an
LINE 1 and LINE 2 keys
active call.
Blinks slowly while call is on hold.
Flashes in cadence with the incoming ring.
Getting Started
Base Unit LEDs
Icons Description
Glows red when Handset or Base is on
LINE 1 and LINE 2 keys
an active call.
Blinks slowly while call is on hold.
Flashes in cadence with the incoming
ring.
CHARGING
Illuminates when the Handset is charging
in the cradle.
MUTE
LINE 1 MESSAGES/NEW
CALLS
LINE 2 MESSAGES/NEW
CALLS
Illuminates when the Base microphone is
muted.
Flashes slowly to indicate new,
unplayed voicemail.
Glows steadily to indicate new, Caller
ID records.
Handset and Base Unit Idle Screen
8/28 2:19PM
12
NO MESSAGES
0 CALLS
8/28 2:19PM
Making Calls from the Handset
LINELINE
LINELINE
LINELINE LINE
LINE
Basic Operation
Enter the telephone number, up to 32
digits. If you make a mistake, press the
SCROLL key to backspace.
Press the desired LINE key. The number
will be dialed.
To end your call, press the appropriate
LINE key, or place the Handset in the
charging cradle.
Making Calls from the Base Unit
Enter the telephone number, up to 32
digits.
Press the desired LINE key. The
number will be dialed.
To end your call, press the appropriate
LINE key.
Receiving Calls from Handset and the Base
Unit
LINELINE LINE
LINE
Getting Started
LINELINE
LINELINE
When a call comes in, press the appropriate
LINE key to answer.
To end your call, press the appropriate
LINE key, or, if using the Handset, place it
in the charging cradle.
13
Basic Operation
LINELINE LINE
LINE
VOLUME=5
8/28 2:19PM
How to Adjust Volume on the Handset
During an active call, press the VOLUME
button, located on the right (antenna) side
of Handset. There are four levels. Repeated
pressings of the button will cycle through
the four settings. As you adjust, the Handset will display the current level:
Getting Started
How to Adjust Volume on the Base Unit
During an active call, press the + VOL or
VOL key to adjust the Base Speakerphone
volume. There are eight levels. As you
adjust, the Base will display the current
level:
Hold Function
VOLUME=3
8/28 2:19
PM
LINELINE
LINELINE
During an active call, press HOLD.
The corresponding LINE key will slowly flash
to indicate a hold condition.
To return to the call, press the LINE key
again.
Mute Function
From the Handset
During an active call, you can mute your
microphone. The other party cannot hear you,
however, you can hear the other party.
14
With the Handset ON (off hook), press
LINELINE
LINELINE
CHANGE CHANNEL
8/28 2:19PM
SCANING...
8/28 2:19PM
SELECT. The microphone is now muted.
Press SELECT again to return to the two-way
conversation.
Basic Operation
From the Base Unit
With the Speakerphone ON (in use), press
MUTE. The Base microphone is now muted.
The MUTE indicator is illuminated.
Press MUTE again to return to the two-way
conversation.
Channel Changing on the Handset
If you experience noise or interference, try moving
to a different location or walking in the direction
of the Base Unit. You can also try to switch to
clearer channel.
While on a call, press SCROLL. The
screen will display CHANGE CHANNEL.
Press SELECT. The screen will display
SCANNING as it searches for a new
channel.
You may change channels more than once, if
necessary.
Getting Started
LINELINE
LINELINE
NOTE: To get the optimistic performance,the
Base Unit antenna should be placed vertically.
Redial from the Handset
The Handset saves the last 5 numbers you
dialed from it. You can easily search through
the list, and then redial. With the Handset in the
idle (on Hook) mode:
15
Basic Operation
LINELINE LINE
LINE
LINELINE
LINELINE
LINELINE LINE
LINE
Press REDIAL. The last phone number
dialed from the Handset is displayed.
SCROLL UP or DOWN to view the other
phone numbers stored in Redial memory.
With the desired number displayed,
press a LINE key to dial.
Getting Started
Redial from the Base Unit
Press REDIAL. The last phone number
dialed from the Base Unit is displayed.
Press the desired LINE key to dial.
- OR -
Press the desired LINE key first; listen for
a dial tone.
Press REDIAL. The displayed number
will be dialed.
Intercom/Page
LINELINE
LINELINE
The Handset and Base Unit can page each
other and communicate internally using the
INTERCOM feature. The Handset and Base
must be the idle (on hook) mode to use this
feature. For example, if the Handset is in use
(off hook), and you press INTERCOM on the
Base, the Base will display BUSY and emit a
double beep.
16
Intercom from Handset to Base Unit
CALLING BASE
8/28 2:19
PM
INTERCOM
8/28 2:19PM
INTERCOM
8/28 2:19PM
Press INT.COM. The Handset displays
CALLING BASE. Both Handset and Base
emit a page tone, lasting three minutes.
Press INT.COM at the Base Unit to respond
to the Handset. Both units will display
INTERCOM. The Handset and Base can
now talk to each other.
Press INTERCOM at either unit to end the
Intercom call.
Intercom from Base Unit to Handset
Basic Operation
Getting Started
Press INTERCOM. The Base displays
CALLING HANDSET. Both Handset and
Base emit a page tone, lasting three
minutes.
Press INTERCOM at the Handset to
respond to the Handset. Both units will
display INTERCOM. The Handset and
Base can now talk to each other.
Press INTERCOM at either unit to end the
Intercom call.
CALLING HANDSET
8/28 2:19PM
17
Directory
ENTER NAME
973-555-0123
8/28 2:19PM
DISTINCTIVE RNG
973-555-123
8/28 2:19PM
ENTER NUMBER
8/28 2:19PM
Your VT20-2438 Handset can store 50 Names
and Numbers in its Phone Book Directory,
providing you with easy access to frequently
called friends and businesses.
Saving Names and Numbers in the Directory
With the Handset in the idle (on hook) mode,
press DIR.
LINELINE LINE
LINE
The Handset displays ADD NEW ENTRY.
Press SELECT.
The Handset displays ENTER NUMBER.
Use the keypad to enter the phone number.
If you make a mistake, press
backspace. To add a space, press
SCROLL. To enter a pause in the dialing
sequence, press and hold any number (09, *, #) key. Each pause will insert a four
second pause in the sequence. When finished
press SELECT.
Advanced Operation
The screen now displays ENTER NAME.
Following the guide below, enter the name,
then press SELECT.
The screen will display ENTRY ADDED, then
NORMAL RING. If you prefer a distinctive
ring, press SCROLL. The Handset will display
DISTINCTIVE RNG. Press SELECT to confirm
your decision. You will hear a confirmation
tone.
The screen will return to ENTER NUMBER.
You can now enter more names and number
into the Directory. Otherwise, press DIR to
return to the idle mode.
SCROLL to
ADD NEW ENTRY
8/28 2:19PM
What is Distinctive Ring?
You can program your VT20-2438 to add a
unique ring when certain parties in your Directory
18
Directory
LINELINE LINE
LINE
call you. If the incoming Caller ID number matches the phone number programmed
in your directory entry, the Handset will add additional tones to the ring. This
allows you to prioritize your incoming calls.
Note: Caller ID must be received before the distinctive ring is engaged.
Guide to the Letters, Numbers and Characters
When prompted to ENTER NAME, use the keypad to spell the name. Each
press of a key causes letters/numbers/characters to be displayed in the
following sequence:
Dial Key
1 2 3 4 5 6
Presses
11
2 A B C 2
3 D E F 3
4 G H I 4
5 J K L 5
6 M N O 6
7 P Q R S 7
8 T U V 8
9 W X Y Z
00
**
# & , - . #
Dialing from the Directory
With the Handset in the idle (on hook) mode,
press DIR.
SCROLL until you see the desired entry.
OR
SCROLL to any entry, then press the first
letter or letters of the name. If the desired
name is not displayed, SCROLL to the
correct name.
Advanced Operation
Press a LINE key to dial the displayed
number.
19
Directory
LINELINE LINE
LINE
LINELINE LINE
LINE
DELETE ENTRY
973-555-0123
8/28 2:19PM
ENTRY DELETED
8/28 2:19PM
EDIT NUMBER
973-555-0123
8/28 2:19PM
Editing and Deleting a Directory entry
You can Delete a directory entry, Edit the Number,
Edit the Name, Change the Ring.
Delete a Directory Entry
With the Handset in the idle (on hook) mode,
press DIR.
SCROLL until you see the desired entry.
OR
SCROLL to any entry, then press the first letter
or letters of the name. If the desired name is
not displayed, SCROLL to the correct name.
Press MENU. DELETE ENTRY is displayed.
Press SELECT to confirm deletion. ENTRY
DELETED is displayed, and you hear a
confirmation tone.
You can now SCROLL to another entry, or
press DIR to exit.
Advanced Operation
Edit the Number in a Directory Entry
With the Handset in the idle (on hook) mode,
press DIR.
SCROLL until you see the desired entry.
OR
SCROLL to any entry, then press the first letter
or letters of the name. If the desired name is
not displayed, SCROLL to the correct name.
Press MENU. DELETE ENTRY is displayed.
Press SCROLL until EDIT NUMBER is displayed.
Then press SELECT.
20
Edit the phone number as needed, using
LINELINE LINE
LINE
LINELINE LINE
LINE
JOHNSON CHARLIE
973-555-9735
8/28 2:19PM
EDIT NAME
973-555-0123
8/28 2:19PM
ANDREW SMITH
973-555-9735
8/28 2:19PM
the SCROLL key to backspace. When finished,
press SELECT. Youll hear a confirmation
tone. SCROLL to another entry, or press
DIR to exit.
Edit the Name in a Directory Entry
With the Handset in the idle (on hook) mode,
press DIR.
SCROLL until you see the desired entry.
OR
SCROLL to any entry, then press the first
letter or letters of the name. If the desired
name is not displayed, SCROLL to the correct
name.
Press MENU. DELETE ENTRY is displayed.
Press
SCROLL until EDIT NAME is
displayed. Then press SELECT.
Directory
Advanced Operation
Edit the name as needed, using the
SCROLL key to backspace and SCROLL
to add a space. When finished, press SELECT.
Youll hear a confirmation tone. SCROLL to
another entry, or press DIR to exit.
Change your Ring Preference for a Directory
Entry
With the Handset in the idle (on hook) mode,
press DIR.
SCROLL until you see the desired entry.
OR
21
Directory
ENTER NUMBER
8/28 2:19PM
NUMBER SAVED
973-555-9735
8/28 2:19PM
CHANGE RING
973-555-0123
8/28 2:19PM
SCROLL to any entry, then press the first
letter or letters of the name. If the desired
name is not displayed, SCROLL to the
correct name.
Press MENU. DELETE ENTRY is displayed.
Press SCROLL until CHANGE RING is
displayed. Then press SELECT.
Press SCROLL to toggle between NORMAL
RING and DISTINCTIVE RNG.Press SELECT
to confirm your choice.Youll hear a
confirmation tone. SCROLL to another
entry, or press DIR to exit.
Memory Dialing from the Base
Your VT20-2438 Base Unit can store 10 phone
numbers of frequency dialed friends and
businesses.
Storing a phone number in a memory
location
Advanced Operation
With the Base in the idle (off) mode, press
and hold PROG/MEM.
The Base will display ENTER NUMBER.
Use the keypad to enter the phone
number.To place a four second pause in a
dialing sequence, press and hold any number
key. When finished entering the phone
number, press PROG/MEM.
NORMAL RING
973-555-9735
8/28 2:19PM
LINELINE
LINELINE
The Base displays ENTER MEM 0-9.Enter
the desired location, then press PROG/
MEM. The Base now displays NUMBER
SAVED and youll hear a confirmation tone.
22
Storing the contents of REDIAL in a memory
LINELINE
LINELINE
LINELINE
LINELINE
LINELINE
LINELINE
ENTER NUMBER
8/28 2:19PM
location
With the Base in the idle (off) mode,
press and hold PROG/MEM.
The Base will display ENTER NUMBER.
Press REDIAL. The last phone number
dialed at the Base will be displayed.
Press PROG/MEM.
Directory
The Base displays ENTER MEM 0-9.
Enter the desired location, then press
PROG/MEM. The Base now displays
NUMBER SAVED and youll hear a
confirmation tone.
Dialing from Memory
With the Base in the idle (off) mode,
press PROG/MEM. The Base Unit will
display ENTER MEM 0-9. Use the
keypad to choose the desired location.
Press a LINE key. You will hear a dial
tone, and the number is dialed.
OR
First, press a LINE key, and listen for a
dial tone. Press PROG/MEM and then
the desired location.
Delete a Memory Entry
With the Base in the idle (off) mode,
press and hold PROG/MEM.
NUMBER SAVED
973-555-9735
8/28 2:19PM
Advanced Operation
The Base will display ENTER NUMBER.
Then press PROG/MEM again.
23
Directory
The Base displays ENTER MEM 0-9. Enter
the desired location that to be deleted.
The Base now displays NUMBER SAVED
and youll hear a confirmation tone.
Edit a Memory Entry
With the Base in the idle (off) mode, press
and hold PROG/MEM
The Base will display ENTER NUMBER.
Use the keypad to enter the correct phone
number. To place a four seconds pause
in a dialing sequence, press and hold any
number key. When finished entering the
phone number, press PROG/MEM again.
The Base displays ENTER MEM 0-9. Enter
the desired location that to be edited. The
Advanced Operation
Base now displays NUMBER SAVED and
youll hear a confirmation tone.
NUMBER SAVED
973-555-9735
8/28 2:19PM
LINELINE
ENTER NUMBER
8/28 2:19PM
NUMBER SAVED
973-555-9735
8/28 2:19PM
LINELINE
24
Caller ID (CID) and Call Waiting ID
REMOVE
555 555 555 L2
8/30 3:20PM OLD 01
Caller ID (CID) and Call Waiting ID
Your VT20-2438 is capable of displaying the name and number of the calling
party, before you answer the phone (Caller ID). It is also capable of displaying
Caller ID information in conjunction with a Call Waiting alert signal (Call Waiting
ID). It will also store up to 90 CID records. You can review call history at the
Handset.
NOTE: Caller ID and Call Waiting ID are subscription services, provided for
a fee by your local or regional telephone service provider.You must subscribe
to these services in order to reap the benefits of these features. Contact your
service provider for more information.
In addition, due to regional incompatibilities, Caller ID information may not
be available for every call. Also, the calling party may intentionally block their
Caller ID data from being sent.
When Caller ID/Call Waiting ID data comes in, the Handset and Base Unit
will display:
JOHN DOE (Name)
555 555 5555 L2 (Phone number & Line)
8/30 3:20pm OLD01 (Day, Time, position)
NEW indicates the record is being reviewed for the first time.
OLD indicates the record was previously reviewed.
Reviewing, Dialing, Saving and Deleting CID records are done using the
VT20-2438 Handset.
Reviewing CID
With the Handset in the idle (on hook) mode, press the SCROLL key. You are
now in Caller ID review mode. Continued pressing of the SCROLL key will
cycle you through the CID records.
Dialing from CID
With a Caller ID record displayed, press a LINE key. If the displayed number
is not in the correct dialing format, you can use
the Smart Dialing feature:
Smart Dialing from CID
With a Caller ID record displayed, press
MENU. REMOVE is displayed.
25
Advanced Operation
Caller ID (CID) and Call Waiting ID
Press
SCROLL until DIAL ALTERNATE is
displayed.
Press SELECT, then SCROLL to see the for-
mat options:
11 digits 1555 555 5555
10 digits 555 555 5555
8 digits 1 555 5555
7 digits 555 5555
With the correct format displayed, press a
LINE key.
Deleting CID records
NOTE: You do not have to delete CID records.
Your VT20-2438 stores the most current CID
information, automatically deleting the oldest
records to make room for new records. In this
way, you also have an updated list of parties
who have called you.
Advanced Operation
Deleting a CID record
With a Caller ID record displayed, press
MENU. REMOVE is displayed.
DIAL ALTERNATE
555 555 555 L2
8/30 3:20PM OLD01
REMOVE
555 555 555 L2
8/30 3:20PM OLD 01
Press SELECT. The record has been deleted.
Delete all CID records
SCROLL through your CID records until END
OF LIST is displayed.
Press MENU. REMOVE ALL CALLS is
displayed. Press SELECT to confirm.
CALLS REMOVED is displayed, and you will
hear a confirmation tone.
26
END OF LIST
REMOVE ALL CALLS
8/28 2:19PM
8/28 2:19PM
Caller ID (CID) and Call Waiting ID
Save a CID record in the Directory
With the desired CID record displayed,
press MENU. REMOVE is displayed.
REMOVE
555 555 5555 L2
8/30 3:20PM OLD 01
Press SCROLL until MOVE TO DIR is
displayed.
Press SELECT. The record is now stored
in your Phonebook Directory. The screen
will display SAVED and you will hear a
MOVE TO DIR
555 555 5555 L2
8/30 3:20PM
SAVED
555 555 5555 L2
OLD
01
confirmation tone.
8/30 3:20PM
OLD
01
Conference Calling
The VT20-2438 Handset and Base Speakerphone can be active on the same
call (on the same Line). You can also conference calls on both lines together.
To establish a 2-Line Conference Call at the Handset
Make or receive a call on either line.
Press HOLD. Establish a call on the other line.
Press SCROLL. CONFERENCE is displayed.
Press SELECT to enter CONFERENCE mode.
To end your conference call, press either LINE key twice. For example, if
you press LINE1, the call established on Line 2 will be terminated first.
Press LINE1 again to terminate the call on Line 1.
To establish a 2-Line Conference at the Base Unit
Make or receive a call on either line.
Press HOLD. Establish a call on the other line.
Press CONF. The two lines are conferenced together.
To end your conference call, press either LINE key twice. For example, if
you press LINE1, the call established on Line 2 will be terminated first.
Press LINE1 again to terminate the call on Line 1.
Advanced Operation
27
Headset Operation
Your VT20-2438 Handset is equipped with a 2.5mm Headset Jack for use
with an optional accessory Headset for hands-free operation. If you choose
to use the Headset option, you must obtain an optional accessory Headset,
which is compatible with the VT20-2438.
To purchase a Headset, call VTECH Customer Service at 1-800-595-9511.
Once you have a compatible 2.5mm Headset, locate the Headset Jack on
the VT20-2438 Handset. Connect the plug on the Headset cord to the jack
on the cordless Handset. The plug should fit securely. Do not force the
connection.
NOTE :
Whenever a compatible Headset is
connected to the cordless Handset,
the microphone on the Handset will
be muted. This is done to limit the
effect of background noise.
Many compatible Headsets have a
reversible, monaural design.You can
LINELINE LINE
LINE
wear your Headset on either ear,
leaving one ear free for room
conversation.
Additional Information
Belt Clip
The VT20-2438 is also equipped
with a detachable belt clip. Align the
pins on the inside edge of the clip
with the notches on the sides of the
Handset. The belt clip should snap
securely into place. Do not force the
connection.
28
Maintenance
Taking Care Of Your Telephone
Your VT20-2438 cordless telephone contains sophisticated electronic parts, so it must
be treated with care.
Avoid rough treatment
Place the Handset down gently. Save the original packing materials to protect your
telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the Handset outdoors in
the rain, or handle it with wet hands. Do not install your Base Unit near a sink, bathtub
or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment.
For your own safety, use caution when using electric appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years.
Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not
use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you
are wet or standing in water. If your Base Unit should fall into water, DO NOT
RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE
CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.
Periodic cleaning of the charge contacts
For optimum performance, regularly clean the metal charge contacts located in
the Base Unit charge cradle and on the bottom of the Handset. Gently rub the
contacts with a clean pencil eraser. In most environments, monthly contact
maintenance is sufficient.
29
Additional Information
In Case Of Difficulty
If you have difficulty operating your phone, the suggestions below should solve the
problem. If you still have difficulty after trying these suggestions, call VTech
Communications at 1-800-595-9511. In Canada, call VTech Telecommunications
at 1-800-267-7377.
The Phone Doesn't Work At All
Make sure the Power Cord is plugged in.
Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone
wall jack.
Make sure the batteries are properly charged. If the 'LOW BATTERY' LED is slowly
flashing, the battery pack needs charging.
No Dial Tone
First check all the suggestions above.
If you still don't hear a dial tone, disconnect the Base Unit from the telephone jack
and connect a different phone. If there is no dial tone on that phone either, the
problem is in your wiring or local service. Contact your local telephone company.
You Get Noise, Static, Or A Weak Signal Even When You're Near The Base
Unit
Household appliances plugged into the same circuit as the Base Unit can sometimes
cause interference. Try moving the appliance or the Base Unit to another outlet.
You Get Noise, Static, Or A Weak Signal When You're Away From The Base
Unit
You may be out of range. Either move closer to the Base, or relocate the Base
Unit.
The layout of your home may be limiting the range. Try moving the Base Unit to another
position.
The Handset Does Not Ring When You Receive A Call
Make sure you have the Handset ringer activated. To set the ringer, see
Programming the Ringer Type.
Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone
jack. Make sure the power cord is plugged in.
You may be too far from the Base Unit.
You may have too many extension phones on your telephone line to allow all of
Additional Information
them to ring. Try unplugging some of the other phones.
You Hear Other Calls While Using Your Phone
Disconnect your Base Unit from the telephone jack, and plug in a regular telephone.
30
In Case Of Difficulty
If you still hear other calls, the problem is probably in your wiring or local service.
Call your local telephone company.
You Hear Noise In The Handset, And None Of The Keys Or Buttons Work
Make sure the power cord is plugged in.
The ANSWER ON/OFF Button is Blinking
If the button slowly flickers on and off, you need to reset the day and time. See
Answering System Setup - Checking and Setting Day and Time for details.
If the button slowly flashes, it indicates the answering system is in Announce
Only mode. See Answering System Setup-Set Announce Only for details.
Common Cure For Electronic Equipment
If the unit does not seem to be responding normally, then try putting the Handset in the
cradle. If it does not seem to respond, do the following(in the order listed) :
1. Disconnect the power to the Base.
2. Disconnect the Handset battery.
3. Wait a few minutes.
4. Connect power to the Base.
5. Re-install the battery pack, and return the Handset to the charge cradle.
6. After a few seconds, try using your Handset again.
31
Additional Information
Warranty Statement
What does this limited warranty cover?
The manufacturer of this VTECH product, VTECH Communications, warrants to
the holder of a valid proof of purchase (Consumer or you) that the product and
all accessories provided by VTECH in the sales package (Product) are free from
material defects in material and workmanship, pursuant to the following terms and
conditions, when installed and used normally and in accordance with operation
instructions. This limited warranty extends only to the Consumer for Products
purchased and used in the United States of America.
What will VTECH Communications do if the Product is not free from material
defects in materials and workmanship during the limited warranty period
(Materially Defective Product)?
During the limited warranty period, VTECHs authorized service representative will
repair or replace at VTECHs option, without charge, a Materially Defective Product.
If we repair this product, we may use new or refurbished replacement parts. If
we choose to replace this product, we may replace it with a new or refurbished
product of the same or similar design.VTECH will return repaired or replacement
products to you in working condition. VTECH will retain defective parts, modules,
or equipment. Repair or replacement of Product, at VTECHS option, is your exclusive
remedy. You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period ?
The limited warranty period for the product extends for ONE(1)YEAR from the date
of purchase if we repair or replace a Materially Defective Product under the terms
of this limited warranty. This limited warranty also applies to repaired or replacement
Products for a period of either (a) 90 days from the date the repaired or replacement
Product is shipped to you or (b) the time remaining on the original one-year warranty;
whichever is longer.
What is not covered by this limited warranty ?
This limited warranty does not cover
1. Product that has been subjected to misuse, accident, shipping or other physical
damage, improper installation, abnormal operation or handling, neglect, inundation,
fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone
other than an authorized service representative of VTECH; or
3. Product to the extent that the problem experienced is caused by signal conditions,
network reliability or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTECH electrical
accessories; or
5. Product whose warranty/quality stickers, Product serial numbers plates or electronic
Additional Information
serial numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United
States, or used for commercial or institutional purposes (including but not limited to
32
Warranty Statement
Products used for rental purposes); or
7. Product returned without valid proof of purchase (see 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation
or repair of systems outside the unit.
How do you get warranty service?
To obtain warranty service in the United States of America, call 1 800-595-9511
for instructions regarding where to return the Product. Before calling for service,
please check the users manual. A check of the Product controls and features may
save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during
transit and transportation and are responsible for delivery or handling charges
incurred in the transport of Product(s) to the service location . VTECH will return
repaired or replaced product under this limited warranty to you, transportation,
delivery or handling charges prepaid .VTECH assumes no risk for damage or loss
of the Product in transit.
If the Product failure is not covered by this limited warranty, or proof of purchase
does not meet the terms of this limited warranty, VTECH will notify you and will
request that you authorize the cost of repair prior to any further repair activity. You
must pay for the cost of repair and return shipping costs for the repair of Products
that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTECH
service location along with a description of the malfunction or difficulty;
2. Include valid proof of purchase (sales receipt) identifying the Product purchased
(Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other Limitations
This warranty is the complete and exclusive agreement between you and VTECH.
It supersedes all other written or oral communications related to this Product. VTECH
provides no other warranties for this product. The warranty exclusively describes
all of VTECHs responsibilities regarding the product. There are no other express
warranties. No one is authorized to make modifications to this limited warranty and
you should not rely on any such modification.
33
Additional Information
Warranty Statement
State Law Rights: This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Limitations: Implied warranties, including those of fitness for a particular purpose
and merchantability (an unwritten warranty that the product is fit for ordinary use)
are limited to one year from date of purchase. Some states do not allow limitations
on how long an implied warranty lasts, so the above limitation may not apply to you.
In no event shall VTECH be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue, inability to
use the product, or other associated equipment, the cost of substitute equipment,
and claims by third parties) resulting from the use of this product. Some states do
not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
Additional Information
34
FCC, ACTA and IC Regulations
This equipment complies with Parts 15 of the Federal Communications Commission (FCC)
rules for the United States. It also complies with regulations RSS210 and CS-03 of
Industry and Science Canada. Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.
A label is located on the underside of the Base Unit containing either the FCC registration
number and Ringer Equivalence Number (REN) or the IC registration number and Load
Number. You must, upon request, provide this information to your local telephone
company.
This equipment is compatible with inductively coupled hearing aids.
Should you experience trouble with this telephone equipment, please contact:
VTech Communications Inc.
CUSTOMER SERVICE at 1-800-595-9511. In Canada, call VTech Telecommunications
at 1-800-267-7377.
For repair/warranty information. The telephone company may ask you to disconnect
this equipment from the line network until the problem has been corrected.
FCC Part 15
Warning: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
The equipment has been tested and found to comply with part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try and
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet or on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
35
Additional Information
FCC, ACTA and IC Regulations
FCC and ACTA Information
If this equipment was approved for connection to the telephone network prior to July
23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC)
rules. If the equipment was approved after that date, it complies with the Part 68 rules
and with Technical Requirements for Connection of Equipment to the Telephone Network
adopted by the Administrative Council for Terminal Attachments (ACTA). We are required
to provide you with the following information.
1. Product identifier and REN information
The label on the back or bottom of this equipment contains, among other things, an
identifier indicating product approval and the Ringer Equivalence Number (REN). This
information must be provided to your local telephone company upon request. For
equipment approved prior to July 23, 2001, the product identifier is preceded by the
phrase FCC Reg No. and the REN is listed separately. For equipment approved after
that date, the product identifier is preceded by US and a colon (:), and the REN is
encoded in the product identifier without a decimal point as the sixth and seventh
characters following the colon. For example, the product identifier US:AAAEQ03T123XYZ
would indicate an REN of 0.3.
The REN is used to determine how many devices you may connect to your telephone
line and still have them ring when you are called. In most, but not all areas, the sum
of all RENs should be five (5.0) or less. You may want to contact your local telephone
company for more information.
2. Connection and use with the nationwide telephone network
The plug and jack used to connect this equipment to the premises wiring and the
telephone network must comply with the applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant telephone cord and modular plug is provided
with this product. It is designed to be connected to a compatible modular jack that is
also compliant. An RJ11 jack should normally be used for connecting to a single line
and an RJ14 jack for two lines. See Installation Instructions in the users manual. This
equipment may not be used with Coin Telephone Lines or with Party Lines. If you have
specially wired alarm dialing equipment connected to your telephone line, ensure the
connection of this equipment does not disable your alarm equipment. If you have
questions about what will disable alarm equipment, consult your telephone company
or a qualified installer.
3. Repair instructions
If this equipment is malfunctioning, it must be unplugged from the modular jack until
the problem has been corrected. Repairs to this telephone equipment can only be made
by the manufacturer or its authorized agents. For repair procedures, follow the
instructions outlined under the Limited Warranty.
4. Rights of the telephone company
If this equipment is causing harm to the telephone network, the telephone company
Additional Information
may temporarily discontinue your telephone service. The telephone company is required
to notify you before interrupting service. If advance notice is not practical, you will
be notified as soon as possible. You will be given the opportunity to correct the problem
and the telephone company is required to inform you of your right to file a complaint
36
FCC, ACTA and IC Regulations
with the FCC. Your telephone company may make changes in its facilities, equipment,
operation, or procedures that could affect the proper functioning of this product. The
telephone company is required to notify you if such changes are planned.
5. Hearing aid compatibility
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
6. Programming/testing of emergency numbers
If this product has memory dialing locations, you may choose to store police, fire
department and emergency medical service telephone numbers in these locations. If
you do, please keep three things in mind:
a. We recommend that you also write the telephone number on the directory card,
so that you can still dial the emergency number manually if the memory dialing feature
doesnt work.
b. This feature is provided only as a convenience, and the manufacturer assumes no
responsibility for customer reliance upon the memory feature.
c. Testing the emergency telephone numbers you have stored is not recommended.
However, if you do make a call to an emergency number:
You must remain on the line and briefly explain the reason for the call before hanging
up.
Programming/testing of emergency numbers should be performed during off-peak
hours, such as in the early morning or late evening, when the emergency services
tend to be less busy.
IC (Industry Canada)
This telephone is registered for use in Canada.
The term IC: before the radio certification number only signifies that Industry Canada
technical specifications were met.
Notice:
This equipment meets the applicable Industry Canada Terminal Equipment
Technical Specifications. This is confirmed by the registration number. The
abbreviation, IC, before the registration number signifies that registration
was performed based on a Declaration of Conformity indicating that Industry
Canada technical specifications were met. It does not imply that Industry
Canada approved the equipment.
Notice:
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The
REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface.
The termination on an interface may consist of any combination of devices
subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations
37
Additional Information
FCC, ACTA and IC Regulations
made by the user to this equipment, or equipment malfunctions, may give
the telecommunications company cause to request the user to disconnect
the equipment.
Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if present,
are connected together. This precaution may be particularly important in rural areas.
Caution :
Users should not attempt to make such connections themselves, but should contact
the appropriate electrical inspection authority, or electrician, as appropriate.
Your Cordless Phone is designed to operate at the maximum power allowed by
the FCC and IC. This means your Handset and Base Unit can communicate only over
a certain distance - which will depend on the location of the Base Unit and Handset,
weather, and the construction and layout of your home or office.
The RBRC ® Seal
The RBRC ® Seal on the nickel-cadmium battery indicates that VTech Communications,
Inc. is voluntarily participating in an industry program to collect and recycle these
batteries at the end of their useful lives, when taken out of service within the United
States and Canada.
The RBRC® program provides a convenient alternative to placing
used nickel-cadmium batteries into the trash or municipal waste, which
may be illegal in your area.
VTech s participation in RBRC® makes it easy for you to drop off the
spent battery at local retailers participating in the RBRC® program or at authorized
VTech product service centers. Please call 1-800-8-BATTERY for information on Ni-
Cd battery recycling and disposal bans/restrictions in your area. VTechs involvement
in this program is part of its commitment to protecting our environment and conserving
natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
Additional Information
38
Technical Specifications
FREQUENCY CONTROL
Crystal controlled
PLL synthesizer
TRANSMIT FREQUENCY
Base: xxxx - xxxx MHz
Handset: xxxx - xxxx MHz
RECEIVE FREQUENCY
Base: xxx - xxx MHz
Handset: xxx - xxx MHz
CHANNELS
xx Channels
NOMINAL EFFECTIVE RANGE
Maximum power allowed by FCC and IC.
Actual operating range may vary
according to environmental conditions at
the time of use.
SIZE
Handset: xxxmmxxxmmxmm
(including antenna)
WEIGHT
Handset : xxxx grams
Base : xxxx grams
(excluding battery pack)
POWER REQUIREMENTS
Handset: 3.6V 400mAh Ni-Cd Battery Pack
Base : 9V DC @ 500mA
MEMORY
Speed Dial: xx Memory locations
xx digits per location
SPECIFICATIONS ARE TYPICAL AND
MAY CHANGE WITHOUT NOTICE.
Base : xxmmxxxmmxxxmm
(including antenna)
Additional Information
39
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications Inc.; Beaverton, Oregon.
Distributed in Canada by VTech Telecommunications Canada Ltd., Suite 200, 7671
Alderbridge Way, Richmond, B.C. V6X 1Z9.
Copyright 2002 for VTECH TELECOMMUNICATIONS LTD.
Printed in China
91-xxxx-00-00
ISSUE 0
40
Table of Contents
Important Safety Instructions ................................................................. 1
Getting Started ............................................................................................ 3
Before your Begin ........................................................................................ 3
About Caller Identification ........................................................................... 3
Parts Check List .......................................................................................... 4
Handset Layout ............................................................................................ 5
Base Unit Layout ......................................................................................... 6
SET UP ......................................................................................................... 7
Connecting Power to Base Unit ................................................................ 7
Connect to Telephone Lines .................................................................... 7
Data Port ...................................................................................................... 7
Installation of Battery Pack in Headset .................................................... 8
Checking for Dial Tone ............................................................................... 8
Tone/Oulse Selection .................................................................................. 8
Basic Operation .......................................................................................... 9
Handset Programing ................................................................................... 9
Programing the Handset Ringer ................................................................ 9
Voice Messges ......................................................................................... 10
Set Time/Set Date ..................................................................................... 12
Dial Mode ................................................................................................... 12
Base Unit Programming .......................................................................... 13
Base Ringer ............................................................................................... 13
Conrast ....................................................................................................... 13
Handset and Base Unit Indicators ......................................................... 13
Handset LEDS ......................................................................................... 13
Base Unit LEDS ....................................................................................... 13
Basic Operation ........................................................................................ 14
Making Calls from the handset................................................................ 14
Making Calls from the Base unit ............................................................. 14
How to Adjust Volume on the Handset .................................................. 15
How to Adjust Volume on the Base unit ................................................ 15
Hold Founction ........................................................................................... 15
Mute Founction ........................................................................................... 16
From the Handset .................................................................................... 16
From the Base Unit .................................................................................. 16
Channel Changing on the Handset ........................................................ 16
Redial from the Handset .......................................................................... 17
Redial from the Base unit ........................................................................ 17
Intercom/Page ............................................................................................ 17
Intercom from Handset to Base Unit ...................................................... 17
Intercom from Base Unit to Handset ...................................................... 18
Advanced Operation ................................................................................. 18
Directory ...................................................................................................... 18
Saving Names and Numbers in the directory ........................................ 18
41
What is Ditinctive Ring?............................................................................ 19
Guide to the Letter Numbers and Characters........................................ 19
Dialing from the Directory ......................................................................... 19
Editing and Deleting a Directory Entry .................................................... 20
Delete a Directory Entry ............................................................................ 21
Edit the number in a Directory entry ....................................................... 21
Edit the name in a Directory entry ........................................................... 22
Change Your Ring Preferece for a Directory entry ................................. 22
Memory Dialing from the Base ................................................................ 23
Storing a phone nummber in a memory location.................................. 24
Storing the contents of REDIAL in a memory location .......................... 24
Dialing from Memory ................................................................................. 24
Caller ID(CID) and Call WaitingID ............................................................ 24
Reviewing CID ........................................................................................... 24
Dialing from CID........................................................................................ 24
Smart Dialing from CID ............................................................................ 25
Delting CID records .................................................................................. 26
Delting a CID record ............................................................................... 26
Save a CID record in the Directory.......................................................... 26
Confernce Calling ..................................................................................... 27
To establish a 2-Line Conference Call at the Handset ........................ 27
To establish a 2-Line Conference Call at the Base Unit ..................... 27
ADDITIONAL INFORMATION ...................................................................... 28
Headset Operation .................................................................................... 28
Mantenance ................................................................................................ 29
In Case of Difficulty ................................................................................... 30
Warrantry Statement .................................................................................. 32
FCC,ACTA and IC ...................................................................................... 35
RBRC.......................................................................................................... 38
Technical Specs ........................................................................................ 39
42
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