Thank you for purchasing this Vollrath Equipment. Before operating the equipment, read and familiarize yourself with the following operating
and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE. Save the original box and packaging. Use this
packaging to ship the equipment if repairs are needed.
Item No. 2350190-1 en Rev 05/13
Safety PrecautionS
To ensure safe operation, read the following statements and
understand their meaning. This manual contains safety precautions
which are explained below. Please read carefully.
WARNING
Warning is used to indicate the presence of a hazard that can cause
severe personal injury, death, or substantial property damage if the
warning is ignored.
functionand PurPoSe
This equipment is intended to rethermalize containers of refrigerated,
previously cooked food and hold containers of hot food at safe serving
temperatures. Use only Vollrath induction-ready insets (item 88184 or
88204). Failure to use Vollrath Induction-ready insets may damage unit
and void the warranty. This equipment is not intended or designed to cook
raw food product. Before using this equipment it must be cleaned and dried
thoroughly. This equipment is not intended for household, industrial or
laboratory use.
inStallation
CAUTION
Caution is used to indicate the presence of a hazard that will or can
cause minor personal injury or property damage if the caution is
ignored.
NOTE
Note is used to notify people of installation, operation, or
maintenance information that is important but not hazard-related.
For Your Safety!
These precautions should be followed at all times. Failure to follow
these precautions could result in injury to yourself and others.
To reduce risk of injury or damage to the unit:
Plug only into grounded electrical outlets matching the nameplate rated
voltage. Each induction unit should have a separate circuit.
Do not use an extension cord with this equipment. Do not plug this
equipment into a power strip or multi-outlet power cord.
As a precaution, persons using a pacemaker should stand back 12”
(30 cm) from an operating unit. Studies have shown that the induction
element will not disrupt a pacemaker.
Keep all credit cards, driver licences and other items with a magnetic
strip away from an operating unit. The unit’s magnetic eld will damage
the information on these strips.
Do not put water in the warmer/rethermalizer. It is intended to run dry.
Water will damage the unit and void the warranty.
Use only Vollrath induction-ready insets with this unit. Failure to use
Vollrath Induction-ready insets may damage unit and void the warranty.
Unit should only be used in a at, level position.Unplug unit and let it cool before cleaning or moving.Do not spray controls or outside of unit with liquids or cleaning agents.Unplug when not in use.Keep unit and power cord away from open ames, electric burners or
excessive heat.
Do not operate unattended. Closely supervise units operating in public areas and/or around
children.
Do not operate if unit has been damaged or is malfunctioning in any
way.
This unit is to be used on a at, level surface.
1. Place the induction on a at and stable surface.
2. Plug the power cord into a grounded electrical outlet with the matching
oPeration
Hot food and liquids can burn skin. Induction heating surfaces heat
very rapidly. Use caution when adding pre-heated oil, liquid or other
food already in the cookware.
NOTE:
This unit is not designed to be inclosed or built into any area.
Sufcient airow must be allowed around the unit. Blocking the
airow could cause the unit to overheat.
nameplate rated voltage.
NOTE:
Using a voltage other than the nameplate rated voltage will cause
damage to the unit. Incorrect voltage, modication to the power
cord or electrical components can damage unit and will void the
warranty.
WARNING
Electrical Shock Hazard.
Keep water and other liquids from entering the
inside of the unit. Liquid inside the unit could cause
an electrical shock.
NOTE:
Do not pre-heat empty insets. Because of the speed and efciency
of the induction range, insets can very quickly overheat and be
damaged.
WARNING
Burn Hazard.
Do not touch cookware, heating surface, food, or
liquid while heating.
NOTE:
Do not put water in the warmer/rethermalizer. It is intended to run
dry. Water will damage the unit and void the warranty.
NOTE:
Removal of induction-ready inset will cause the display to blink.
Reinserting the induction-ready inset will cause the display to
remain constant.
2
OperatOr’s Manual
E
A
000
B
I
F
°F
°C
G
D
C
H
1. Press the ON/OFF button (A) to turn on the unit. See Figure 1.
2. Press the function button (B) to choose ºF to ºC temperature on the
display (E).
3. Place a container of pre-heated food product above 155 ºF (68 ºC) to be
held into equipment.
4. Press the arrow up (D) or arrow down (C) to select the temperature value
program above 155 ºF (68 ºC). The warming light (F) blinks until the food
product heats to temperature.
5. During the hot food holding process, monitor the food temperature
closely for food safety.
NSF Hot Food Holding
Figure 1. Control Panel
A
ON/OFF button. Press to turn unit on. An display will illuminate
when switched on.
B
FUNCTION button. Used to change the function or mode of
operation.
C
ARROW DOWN button. Used to lower the temperature setting.
D
ARROW UP button. Used to raise the temperature setting.
E
DISPLAY panel. This displays the preset program, temperature,
or an error code, depending upon the mode selected.
F
WARMING light. Illuminates unit is operating in the warming
mode. Blinks while the food product heats to temperature.
G
RETHERM light. Illuminates unit is operating in the
rethermalizing mode. Blinks while the food product heats to
temperature.
H
STIR light. Flashes when the food product should be stirred.
I
LOCK light. Immunities when the lock function is in operation.
NSF Rethermalization
1. Press the ON/OFF button (A) to turn on the unit. See Figure 1.
2. Press the function button (B) to select the Retherm (Rethermalize),
mode. The retherm light (G) blinks until the food product heats to
temperature.
3. Place a container of cooked chilled food product to be rethermalized into
equipment.
4. During the rethermalization process, monitor the food temperature
closely for food safety.
This equipment is designed to comply with NSF4 standard for hot food
holding. 155 ºF (68 ºC) starting food temperature. Food temperature to
be maintained above 150 ºF (65 ºC) for a duration of 120 minutes.
Using a Preset Program
1. Press the ON/OFF button (A) to turn on the unit. See Figure 1.
2. Press the function button (B) to select the preset program mode.
Program choices are: Warming, Retherm (Rethermalize), or food types:
Soup, C Soup (Cream Soup), Chili, and Mac (Mac and Cheese). The
programs operate a predetermined temperature. Or, in the case of the
Warming program it can be set to a specic temperature by the operator.
Food Safety Precautionary Note:
Monitor food temperature closely for food safety. The United States
Public Health Service recommends that hot food be held at a minimum
of 140 ºF (60 ºC) to help prevent bacteria growth.
Manually setting the warming temperature
1. Press the ON/OFF button (A) to turn on the unit. See Figure 1.
2. Press the function button (B) to choose ºF to ºC temperature on the
display (E).
3. Press the arrow up (D) or arrow down (C) to select the temperature value
program. The warming light (F) blinks until the food product heats to
temperature.
4. While in the warming mode press the cursor up (D) or arrow down (C)
to select temperature you desire. The warming cycle will reach and
maintain that temperature until the temperature is reset again.
Changing the temperature from ºF to ºC or ºC to ºF
1. Press the ON/OFF button (A) to turn on the unit. See Figure 1.
2. Press the function button (B) to change from ºF to ºC.
ENGLISH
This equipment is designed to comply with NSF4 standard
rethermalization. (Raise chilled food product 33-40 ºF (0.5-4.4 ºC) to
165 ºF (74 ºC) within 120 minutes.)
5. After the rethermalizing cycle has completed the unit will switch to a hot
food holding cycle. See food safety precautionary note. Check the food
temperature often. Do not add cold food to rethermalized food of hot
food.
FOOD Safety Precautionary Note:
Monitor food temperature closely for food safety. The United States
Public Health Service recommends that hot food be held at a
minimum of 140 ºF (60 ºC) to help prevent bacteria growth.
Locking and Unlocking the unit
1. Press the ON/OFF button (A) to turn on the unit. See Figure 1.
2. Select the preset program or warming temperature desired.
3. To lock the unit: At the same time press and hold the function button (B)
and the arrow down button (C) until the lock light (I) appears. The control
can not be changed until the unit is unlocked.
4. To unlock the unit: At the same time press and hold the function
button (B) and the arrow down button (C) until the lock light (I)
disappears. Or, turn the unit off and on again. The control can now be
changed.
OperatOr’s Manual
3
cleaning
To maintain the appearance and increase the service life, clean your
induction range daily.
WARNING
Burn Hazard.
Do not touch cookware, heating surface, food, or
liquid while heating.
Hot food and liquids can burn skin. Induction heating surfaces heat
very rapidly. Allow the heating surface to cool before handling.
WARNING
Electrical Shock Hazard.
Keep water and other liquids from entering the
inside of the unit. Liquid inside the unit could cause
an electrical shock.
Do not spray water or cleaning products. Liquid could contact the
electrical components and cause a short circuit or an electrical
shock.
1. Unplug the unit and let it completely cool.
2. Wipe the unit exterior with a clean damp cloth.
NOTE:
Do not put water in the warmer/rethermalizer. It is intended to run
dry. Water will damage the unit and void the warranty.
3. Wipe the inside of the unit with a clean damp cloth.
4. Do not use abrasive materials, scratching cleansers or souring pad to
clean the unit. These can damage the nish.
5. Thoroughly wipe off any mild soap or chemical cleaners. Residue could
corrode the surface of the unit.
4
OperatOr’s Manual
troubleShooting
ProblemIt might be caused byCourse of Action
The unit is on, but not heating.The inset may be too small or may not be induction-
ready.
The digital display lights are ashing.No induction-ready inset in unit.Place induction-ready inset in the unit.
The unit may be too close to an external heat source
or the air intake may be restricted.
The unit suddenly stopped working.
The overheat-protection feature may have activated.Remove inset. Let cooking surface cool.
Flashing Message (F code)It might be caused byCourse of Action
Add Pan (Add Pan)
Bad Pan (Bad Pan - F9)
TOO HOT
BAD FLO (Bad Flow - F8)
HT SNC (Heat Sync - F4)
No inset has been detected on the induction
retharmilizer.
The inset may be too small or is not a Vollrath
induction-ready inset.
The overheat-protection feature may have activated.
The unit may be too close to an external heat source
or the air intake may be restricted.
The overheat-protection feature may have activated.
Make sure the inset is induction ready. See the
FUNCTION and PURPOSE of this manual.
Relocate the unit away from any external heat
source. Clear any obstructions to the air intake.
Place induction-ready inset in the heating area..
Turn the unit “OFF” and “ON”. Use a Vollrath
induction-ready inset. See the FUNCTION and PURPOSE of this manual.
Remove cookware. Let cooking surface cool. Clear
any obstructions to the air intake.
Relocate the unit away from any external heat
source. Clear any obstructions to the air intake.
Remove inset. Let cooking surface cool. Clear any
obstructions to the air intake.
ENGLISH
HT TH (Heat Therm - F5)
HOT (Too Hot - F2)
The overheat-protection feature may have activated.
No defect. Indicates the heating area is hot after a
heating cycle has completed.
The overheat-protection feature may have activated.
Remove inset. Let cooking surface cool. Clear any
obstructions to the air intake.
Restart with inset in correct location. Allow time for
the heating area to cool. (about 5-10 minutes)
Remove cookware. Let cooking surface cool. Clear
any obstructions to the air intake.
Serviceand rePair
There are no user serviceable parts within this appliance. To avoid serious injury or damage, never attempt to repair the induction range or replace a damaged
power cord yourself. Do not send units directly to the Vollrath Company. Please contact the qualied professional repair service listed below.
VOLLRATH Induction Repair Service • 1-800-825-6036 (USA) or www.vollrathco.com
When contacting the Authorized Professional Service Center, please be ready with the model number, serial number, and proof of purchase showing the date
the unit was purchased.
OperatOr’s Manual
5
Warranty Statementfor the vollrath co. l.l.c.
The Vollrath Company LLC warrants the products it manufactures and distributes against defects in materials and workmanship for a period of one year, except as specically
provided below. The warranty runs 12 months from the date of original installation. (End user receipt)
1. Refrigeration compressors – The warranty period is 5 years.
2. Replacement parts – The warranty period is 90 days.
3. Fry pans and coated cookware – The warranty period is 90
days
4. EverTite™ Riveting System – The warranty covers loose
rivets only, forever.
5. Cayenne® Heat Strips – The warranty period is 1 year plus
an additional 1 year period on heating element parts only.
6. Mirage® Pro, Ultra and Professional Induction Ranges – The
warranty period is 2 years.
7. Mirage®, Mirage® Cadet and Commercial Induction ranges The warranty period is 1 year.
8. ServeWell® Induction Workstations – The warranty period is
one year on the workstation table and 2 years on induction
hobs.
9. Slicers – The warranty period is 10 years on gears and 5
years on belts.
10. Mixers – The warranty period is 2 years.
11. Extended warranties are available at the time of sale.
12. Boxer Mixers – 1 Year exchange Warranty.
13. Vollrath – Redco products – The warranty period is 2 years.
14. Optio / Arkadia product lines – The warranty period is 90
days.
15. All non-stick products (i.e. fry pans and surfaces) are 90
days for the non stick surfaces.
All products in the Jacob’s Pride® collection, including
the following, have a lifetime warranty:
• NSF Certied One-Piece Dishers
• NSF Certied Spoodle® Utensils
• NSF Certied Heavy-Duty Spoons with Ergonomic
Handle
• NSF Certied Heavy-Duty Basting Spoons
• Heavy duty Turners with Ergonomic handle
• One-Piece Tongs*
• Heavy-Duty One-Piece Ladles*
• Nylon Handle Whips
• One-Piece Skimmers
• Tribute®, Intrigue®, and Classic Select® Cookware*
*Jacob’s Pride® warranty does not cover Kool-
Touch®, non stick coatings and silicone handles.
Items sold having no warranty:
• Meat Grinder Knives
• Light Bulbs in Convection Ovens and Hot Food
Merchandiser
• Oven Door Seals
• Oven Door Glass
• Hot Food Merchandisers / Display Case Glass
• Calibration and set up of gas equipment
• Slicer / Dicer blades (table top food prep) – Redco
and Vollrath
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
As The Vollrath Company LLC’s only responsibility and the purchaser’s only remedy, for any breach of warranty, The Vollrath Company LLC will repair or, at its option, replace the
defective product or part without charge, except as otherwise provided below:
• For refrigeration compressors and the second year of the warranty on Cayenne® Heat Strips and mixers, The Vollrath Company LLC will provide the repaired
or replacement part only; and the buyer will be responsible for all labor charges incurred in performing the repair or replacement.
• To obtain warranty service, the buyer will be responsible to return to The Vollrath Company LLC any product (other than gas equipment that is permanently
installed) weighing less than 110 lbs. or located outside of a 50-mile radius of a certied technician designated by The Vollrath Company LLC to perform
warranty repairs. If a Vollrath Technician cannot be contacted check the website for service contact points. (Please refer to the Product Catalogue for weights
and sizes of product)
• No remedy will be available for products that have been damaged by accident, carelessness, improper installation, lack of proper setup or supervision when
required, neglect, improper use, installation or operation contrary to installation and operating instructions or other causes not arising out of defects in materials or workmanship. At the buyer’s request, The Vollrath Company LLC will repair and or replace such products at a reasonable cost.
• No remedy will be available for slicers where blade has not been sharpened (Refer to owner’s manual for sharpening instructions)
• No remedy will be available for mixers damaged by changing gears while unit is running or overloading, in either case as determined by a Vollrath Certied
Technician
• Warranty work must be authorized in advance by The Vollrath Company LLC. See the operating and safety instructions for each product for detailed warranty claim procedures.
• No remedy will be available for product returned and found to be acceptable to the product specication.
• No remedy will be available under any warranty not registered as required below.
LIMITATION OF LIABILITY:
THE VOLLRATH COMPANY LLC SHALL HAVE NO LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND,
WHETHER BASED UPON NEGLIGENCE OR OTHER TORT, BREACH OF WARRANTY, OR ANY OTHER THEORY.
induction range Warranty information
The Vollrath Company will warranty the induction ranges covered in this manual for a period of two (2) years in accordance with the policy stated above. Any
damages from improper use, abuse, modication or damage resulting from improper packaging during return shipment for warranty repair will not be covered
under warranty.
6
OperatOr’s Manual
Warranty Procedure
On all warranty calls, the following process and information is required:
• All warranty claims will start with a call to Vollrath Technical Service support line.(800-628-0832).
• A technical support professional will work to diagnose the issues, and provide the details for the service solution.
• Name and phone number of person calling
• Business name, street address, city, state/providence and zip
• Model and serial number
• Date of purchase and proof of purchase (Receipt)
• Name of dealer where unit was purchased
NOTE: Vollrath will not accept products sent without the proper procedure being followed.
Important:
TO MAKE A CLAIM FOR ANY REMEDY UNDER THIS WARRANTY, YOU MUST REGISTER YOUR WARRANTY.
register today
ONLINE: Register your warranty on-line now at www.Vollrathco.com
NO WEB ACCESS: If you do not have access to the web, kindly register by completing the warranty registration form and faxing it to The Vollrath Co. LLC ofce in the country of
purchase.
Warranty regiStration
Business name
ENGLISH
Key contact nameemail
street address
citystate/ProvidenceZiP code
countryPhoneFax
modelitem numBer
serial numBer--
oPeration tyPe
R Limited Service RestaurantR Full Service RestaurantR Bars and TavernsR SupermarketR Convenience StoreR RecreationR Hotel/LodgingR AirlinesR Business/IndustryR Primary/Secondary SchoolR Colleges/UniversityR HospitalsR Long-Term CareR Senior LivingR MilitaryR Corrections
reasonFor selecting our Product
R AppearanceR Full Service RestaurantR AvailabilityR Sellers RecommendationR Ease of OperationR Versatility of UseR PriceR Brand
Would you liKeto receive our Full-line catalogand remainon our mailing list?R Yes R No
OperatOr’s Manual
7
The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201
U.S.A.
Technical Services: 800.628.0832
Service Fax: 920.459.5462