Vollrath 72109 Installation Manual

Operator’s Manual

Cayenne

Thank you for purchasing this Vollrath equipment. Before operating the
equipment, read and familiarize yourself with the following operating
and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE
REFERENCE. Save the original box and packaging. Use this packaging
to ship the equipment if repairs are needed.

SAFETY PRECAUTIONS

To ensure safe operation, read the following statements and understand
their meaning. This manual contains safety precautions which are
explained below. Please read carefully.

WARNING

Warning is used to indicate the presence of a hazard that will or can
cause severe personal injury or death.

CAUTION

Caution is used to indicate the presence of a hazard that will or can
cause minor or major personal injury if the caution is ignored.

NOTICE: Notice is used to note information that is important but not

hazard-related.

To reduce risk of injury or damage to the equipment

• Use only grounded electrical outlets that match rating on the
nameplate.

• Use equipment in a flat, level position.

• Do not use an extension cord with this equipment.

• Do not plug this equipment into a power strip or multi-outlet power
cord.

• Turn off, unplug and let equipment cool before cleaning or moving.

• Unplug equipment when not in use.

• Do not operate without water.

• Do not spray controls or outside of equipment with liquids or
cleaning agents.

• Keep equipment and power cord away from open flames, electric
burners or excessive heat.

• Do not operate unattended.

• Do not operate equipment in public areas and/or around children.

• Do not operate if equipment has been damaged or is malfunctioning
in any way.

Drop-in 4/3 Size Rethermalizers

®

Item No. Model Description Plug

72109

72112

72111

TD43R-DI

Drop-in 4/3 size rethermalizer with
drain and remote control

Drop-in 4/3 size rethermalizer with
drain and remote control

Drop-in 4/3 size rethermalizer with
drain and remote control (Canada Only)

NEMA
5-15P

NEMA
6-15P

NEMA
5-20P

FUNCTION AND PURPOSE

This equipment is intended to rethermalize containers of refrigerated,
previously cooked food and hold containers of hot food at safe serving
temperatures. It is not intended or designed to cook raw food product.
It is not intended for household, industrial or laboratory use.

©

2019 The Vollrath Company L.L.C. Part No. 351933-1 ml 4/9/19

FEATURES AND CONTROLS

C

F

H

A

G

B

OPERATION

WARNING

Electrical Shock Hazard

Keep water level at or below the required level. If level is too
high, water may overflow when the food container is inserted.
The overflow could enter the electrical compartment and cause
a short circuit or electric shock.

CAUTION

Burn Hazard

Do not touch hot food, liquid or heating surfaces while
equipment is heating or operating.

NOTICE: If using fractional size pans, adapter bars must be used to

NOTICE: Monitor food temperature closely for food safety. The

NOTICE: Do not add cold food to hot food.
NOTICE: Do not operate without water.
NOTICE: The equipment may be damaged if incorrect power is

Plug the equipment into a properly grounded outlet that matches the
voltage rating on the nameplate.

keep steam from escaping from between pans.

United States Public Health Service recommends that hot
food be held at a minimum of 140 ºF (60 ºC) to help prevent
bacteria growth. Maintain correct water level and
temperature setting. Periodically remove food container
and check the water level. Add water if needed.

supplied to the equipment.

A ON/OFF and Heat Control. Turns the equipment power ON or

OFF and sets or adjusts the temperature of the well.

B Low Water Light. Illuminates when clean hot water needs to be

added to the well.

C Water Level Marks. Indicates the correct water level.
F Power Light. Illuminates when power is switched on to the unit
G Drain Valve (some models). Used to drain water from the well.
H Thumbscrews. Used to secure the unit to the counter.

Rethermalize Cooked, Chilled Food

1. Fill the well to the correct level water mark with clean fresh water. Do
not over fill.

2. Preheat the water in the wells by covering wells with empty food
containers or covers, and then turning the unit ON and setting the
heat control to the maximum heat setting. Preheat for 15 minutes.

3. Place covered container(s) of chilled food into the equipment.

To reach the required safe food temperature as quickly as
possible, do not add water or remove food pans during the
rethermalization process.

4. During the rethermalization process, monitor food temperatures
closely for food safety.

5. Reduce the heat setting to a level that will maintain a safe holding
temperature and maintain food quality.

6. Maintain the water level at or near the water level mark. the low
water indicator light illuminates when the water level is low.
however, vollrath recommends periodically (approximately 2 hours)
remove the container of food and check the water level. Add hot
water if needed.

Hold Cooked, Hot Food

1. Preheat the water in the wells by covering wells with empty food
containers or covers, and then turning the unit ON and setting the
heat control to the maximum heat setting. Preheat for 15 minutes.

2. Place container of hot, above 140 °F (60 °C), food into preheated
equipment.

3. Reduce the heat setting to a level that will maintain a safe holding
temperature and maintain food quality.

4. Maintain the water level at or near the water level mark. The low
water indicator light illuminates when the water level is low.
However, Vollrath recommends periodically remove the container of
food and check the water level. Add hot water if needed.

2 Cayenne®Drop-in 4/3 Size Rethermalizers Operator’s Manual

CLEANING

WARNING

Electrical Shock Hazard

Do not spray water or cleaning products. Liquid could contact
the electrical components and cause a short circuit or an
electrical shock.

CAUTION

Burn Hazard

Allow equipment to cool before moving or cleaning.

NOTICE: Do not use caustic cleaning chemicals, steel wool or

NOTICE: Do not immerse the cord, plug or equipment in water or

NOTICE: Do not use abrasive materials, scratching cleansers or

1. Turn off the equipment.

2. Unplug the equipment.

3. When removing hot food containers from unit use gloves, mitts or

4. Allow the water and equipment to cool completely.

5. Empty the water.

6. Use a damp cloth or sponge dipped in soapy water to clean the

7. Thoroughly rinse equipment with water after cleaning.

commercial lime removal products to clean the equipment.

any other liquid.

scouring pads to clean the equipment. These can damage
the finish.

pot holders to protect hands.

inside of the well and the outside of the equipment.

Cayenne®Drop-in 4/3 Size Rethermalizers Operator’s Manual 3

TROUBLESHOOTING

Problem Might be Caused By Course of Action

Low water light illuminates.

Equipment does not heat.

The equipment does not get hot enough. Too much water in the well. Reduce water amount to the correct level.

Low water in the well. Add hot water to the well to bring to correct level.
Pilot light malfunction. Replace pilot light.
Heating element malfunction. Replace heating element.
Thermostat control malfunction Replace thermostat control.

SERVICE AND REPAIR

Serviceable parts are available on Vollrath.com.
To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to

The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.
When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of

purchase showing the date the unit was purchased.

WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.

This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written
warranty to purchasers for such uses.

The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically
described in our full warranty statement. In all cases, the warranty runs from the date of the end user’s original purchase date found on the receipt.
Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will
not be covered under warranty.

For complete warranty information, product registration and new product announcement, visit www.vollrath.com.

The Vollrath Company, L.L.C.

www.vollrath.com

1236 North 18th Street
Sheboygan, WI 53081-3201 U.S.A.
Main Tel: [phone] or 920.457.4851
Main Fax: [phone] or 920.459.6573
Customer Service: 800.628.0830
Canada Customer Service: 800.695.8560

Technical Services
[e-mail]
Induction Products: 800.825.6036
Countertop Warming Products: 800.354.1970
Toasters: 800-309-2250
All Other Products: 800.628.0832

©

2019 The Vollrath Company L.L.C. Part No. 351933-1 ml 4/9/19