Vollrath 72050, 72051, 72055, 72056, 72788 Installation Manual
Cayenne®Heat ‘N Serve 4/3 Rectangular Countertop and Drop-in Rethermalizers
Thank you for purchasing this Vollrath equipment. Before operating the
equipment, read and familiarize yourself with the following operating
and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE
REFERENCE. Save the original box and packaging. Use this packaging
to ship the equipment if repairs are needed.
Operator’s Manual
SAFETY PRECAUTIONS
To ensure safe operation, read the following statements and understand
their meaning. This manual contains safety precautions which are
explained below. Please read carefully.
WARNING
Warning is used to indicate the presence of a hazard that will or can
cause severe personal injury or death.
CAUTION
Caution is used to indicate the presence of a hazard that will or can
cause minor or major personal injury if the caution is ignored.
NOTICE: Notice is used to note information that is important but not
hazard-related.
To reduce risk of injury or damage to the equipment
• Use only grounded electrical outlets matching the nameplate rated
voltage.
• Use equipment in a flat, level position.
• Do not use an extension cord with this equipment. Do not plug this
equipment into a power strip or multi-outlet power cord.
• Unplug equipment, turn off and let it cool before cleaning or moving.
• Unplug equipment when not in use.
• Do not operate without water.
• Do not spray controls or outside of equipment with liquids or
cleaning agents.
• Do not clean equipment with steel wool.
• Keep equipment and power cord away from open flames, electric
burners or excessive heat.
• Do not operate unattended.
• Do not operate equipment in public areas and/or around children.
• Do not operate if equipment has been damaged or is malfunctioning
in any way.
72050
72788
72109/72112
Item
No.
Model Description Voltage Watts Amps Plug
72050
72051
72788
72055
72056
72109
72112
72111
T43R
TD43R-DI
Countertop rethermalizer
without drain
Countertop rethermalizer
with drain
Countertop rethermalizer
without drain, includes
one 3-hole adapter plate,
three stainless steel
insets, three hinged inset
covers and three onepiece heavy-duty ladles
Countertop rethermalizer
without drain, includes
one 3-hole adapter plate,
three stainless steel
insets, three hinged inset
covers and three onepiece heavy-duty ladles
Countertop rethermalizer
with drain (Canada Only)
Drop-in rethermalizer with
drain and remote control
Drop-in rethermalizer with
drain and remote control
Drop-in rethermalizer with
drain and remote control
(Canada Only)
120 1600 13.3 NEMA
120 1600 13.3 NEMA
120 1600 13.3 NEMA
120 1600 13.3 NEMA
120 1600 13.3 NEMA
120 1600 13.3 NEMA
240 1600 7.7 NEMA
120 1600 7.7 NEMA
72051
5-15P
5-15P
5-15P
5-20P
5-20P
5-15P
6-15P
5-20P
Please register your product at Vollrath.com/Warranty
©
2016 The Vollrath Company L.L.C. Part No. 2350109-1 ml 4/6/16
FUNCTION AND PURPOSE
FEATURES AND CONTROLS
Rethermalizers: This equipment is intended to rethermalize containers
of refrigerated, previously cooked food and hold containers of hot food
at safe serving temperatures.
This equipment is not intended or designed to cook raw food product.
This equipment is not intended for household, industrial or laboratory
use.
UNPACKING THE EQUIPMENT
1. Remove all packing material and tape, as well as any protective
plastic from the equipment.
2. Clean any glue residue left over from the plastic or tape.
INSTALLATION
Countertop Models
1. Place the equipment in the desired location.
2. Plug the equipment into a properly grounded electrical supply
matching the nameplate rating. Damage to the equipment can occur
if incorrect power is supplied to equipment.
3. Before using this equipment it must be cleaned and dried
thoroughly. See “Cleaning.”
Drop-in Models
NOTICE: Installation must be performed by personal experienced
with installing drop-in equipment in a commercial food
service environment.
1. Cut openings for the warmer and the control box.
Component Cut-out Opening in (cm)
Warmer 13-¹⁄₄ x 27-¹⁄₂ (33.6 x 69.8)
Control Box 5-⁷⁄₈ x6-³⁄₈ (16.1 x 14.9)
NOTICE: All cutouts must be within ¹⁄₈" of listed size.
2. Apply sealant to the cutout area to prevent moisture from
penetrating the exposed surfaces.
3. Place and center the well over the gasket. Tighten the thumbscrews
slowly and in an alternating.
4. Plug the equipment into a properly grounded electrical supply
matching the nameplate rating.
NOTICE: Using a voltage other than the nameplate rated voltage
will cause damage to the equipment. Incorrect voltage,
modification to the power cord or electrical components
can damage equipment and will void the warranty.
5. Before using this equipment it must be cleaned and dried
thoroughly. See “Cleaning.”
F
C
D
E
A
B
F
G
E
A On/Off Switch. Switches the equipment power ON or OFF. A
light illuminates when the equipment power is on.
B Heat Control. Used to set or adjust the temperature of the well.
On drop-in models this is also the ON/OFF switch.
C Power Light. Illuminates when power is switched on to the unit.
D Low Water Light. Illuminates when the well needs water added.
If the light illuminates during operation, clean fresh water must
be added to the well.
E Drain Valve (some models). Used to drain water from the well.
F Water Level Marks. Indicate the correct water level.
G Thumbscrews. Used to secure the unit to the counter.
A
D
B
C
D
B
2 Cayenne®Heat ‘N Serve 4/3 Rectangular Countertop and Drop-in Rethermalizers Operator’s Manual
OPERATION
WARNING
Electrical Shock Hazard
Keep water and other liquids from entering the inside of the
equipment. Liquid inside the equipment could cause an
electrical shock.
Do not over fill wells, pans or trays. Liquid could contact the electrical
components and cause a short circuit or an electrical shock. Unplug
unit before performing service, draining or removing spillage pans and
trays. Do not spray water or cleaning products. Do not use a power
cord that has been modified or damaged.
When Finished Using the Equipment:
1. Turn the heat control to lowest setting.
2. Turn off and unplug the equipment.
3. When removing hot food containers from unit use gloves, mitts or
pot holders to protect hands.
4. Allow the unit and water to cool completely.
5. Empty or drain the water.
6. Clean the equipment. See “Cleaning.”
CLEANING
CAUTION
Burn Hazard
Do not touch hot food, liquid or heating surfaces while
equipment is heating or operating.
NOTICE: If using fractional size pans, adapter bars must be used to
keep steam from escaping from between pans.
NOTICE: NOTICE: Monitor food temperature closely for food safety.
The United States Public Health Service recommends that
hot food be held at a minimum of 140 ºF (60 ºC) to help
prevent bacteria growth. Maintain correct water level and
temperature setting. Periodically remove food container
and check the water level. Add water if needed.
NOTICE: Do not add cold food to rethermalizing or hot food.
Rethermalize Cooked, Chilled Food
1. Fill the well to the correct level water mark with clean fresh water.
Correct level is about 1” (2.5 CM) of water. Do not over fill.
2. Preheat the water in the wells by covering wells with empty food
containers or covers, and then turning the unit ON and setting the
heat control to the maximum heat setting. Preheat for 15 minutes.
3. Place covered container(s) of chilled food into the equipment.
To reach the required safe food temperature as quickly as
possible, do not add water or remove food pans during the
rethermalization process.
4. During the rethermalization process, monitor food temperatures
closely for food safety.
5. Reduce the heat setting to a level that will maintain a safe holding
temperature and maintain food quality.
6. Maintain the water level at or near the water level mark. The low
water indicator light illuminates when the water level is low.
However, Vollrath recommends periodically (approximately 2 hours)
remove the container of food and check the water level. Add hot
water if needed.
WARNING
Electrical Shock Hazard
Keep water and other liquids from entering the inside of the
equipment. Liquid inside the equipment could cause an
electrical shock.
Do not over fill wells, pans or trays. Liquid could contact the electrical
components and cause a short circuit or an electrical shock. Unplug
unit before performing service, draining or removing spillage pans and
trays. Do not spray water or cleaning products. Do not use a power
cord that has been modified or damaged.
CAUTION
Burn Hazard
Do not touch hot food, liquid or heating surfaces while
equipment is heating or operating.
Hot surfaces, steam and food can burn skin. Allow the hot surfaces to
cool before handling. Do not drop or spill water onto the cooking
surface as it can spray or splatter.
NOTICE: Do not use caustic cleaning chemicals, steel wool or
commercial lime removal products to clean the equipment.
NOTICE: Do not immerse the cord, plug or equipment in water or
any other liquid.
1. Turn OFF and unplug the equipment.
2. When removing hot food containers from unit use gloves, mitts or
pot holders to protect hands.
3. Allow the water and equipment to cool completely.
4. Empty or drain the water.
5. Use a damp cloth or sponge dipped in soapy water to clean the
inside of the well and the outside of the equipment.
6. Thoroughly rinse equipment with water after cleaning.
Hold Cooked, Hot Food
1. Preheat the water in the wells by covering wells with empty food
containers or covers, and then turning the unit ON and setting the
heat control to the maximum heat setting. Preheat for 15 minutes.
2. Place container of hot, above 140 °F (60 °C), food into preheated
equipment.
3. Reduce the heat setting to a level that will maintain a safe holding
temperature and maintain food quality.
4. Maintain the water level at or near the water level mark. The low
water indicator light illuminates when the water level is low.
However, Vollrath recommends periodically remove the container of
food and check the water level. Add hot water if needed.
Cayenne®Heat ‘N Serve 4/3 Rectangular Countertop and Drop-in Rethermalizers Operator’s Manual 3
TROUBLESHOOTING
Problem Might be Caused By Course of Action
Low Water Light (some models) illuminates.
The ON/OFF light comes on, equipment does not heat.
The equipment does not get hot enough. Too much water in the well. Reduce water amount to the correct level.
The equipment runs out of water in a short time.
Low water in the well. Add hot water to the well to bring to correct level.
Pilot light malfunction. Replace pilot light.
Heating element malfunction. Replace heating element.
Thermostat control malfunction. Replace thermostat control.
Not using adapter bars with partial size
or special shaped pans.
Use adapter bars.
SERVICE AND REPAIR
Serviceable parts are available on Vollrath.com.
To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to
The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.
When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of
purchase showing the date the unit was purchased.
WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.
This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written
warranty to purchasers for such uses.
The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically
described in our full warranty statement. In all cases, the warranty runs from the date of the end user’s original purchase date found on the receipt.
Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will
not be covered under warranty.
For complete warranty information, product registration and new product announcement, visit www.vollrath.com.
The Vollrath Company, L.L.C.
www.vollrath.com
1236 North 18th Street
Sheboygan, WI 53081-3201 U.S.A.
Main Tel: 800.624.2051 or 920.457.4851
Main Fax: 800.752.5620 or 920.459.6573
Customer Service: 800.628.0830
Canada Customer Service: 800.695.8560
Technical Services
techservicereps@vollrathco.com
Induction Products: 800.825.6036
Countertop Warming Products: 800.354.1970
All Other Products: 800.628.0832
©
2016 The Vollrath Company L.L.C. Part No. 2350109-1 ml 4/6/16
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