Vollrath 38003, 38005, 38004, 38102, 38103 Service Manual

Hot Food Tables

Cold Food Tables

Utility Tables

Model Description Volts Watts

38002 2-Well Hot Food Table 120V 960 Watts
38003 3-Well Hot Food Table 120V 1440 Watts

38004 4-Well Hot Food Table 120V 1920 Watts
38005 5-Well Hot Food Table 120V 2400 Watts
38102 2-Well Hot Food Table 120V 1400 Watts
38103 3-Well Hot Food Table 120V 2100 Watts
38104 4-Well Hot Food Table 120V 2800 Watts
38105 5-Well Hot Food Table 120V 3500 Watts
38106 2-Well Hot Food Table 208V 1400 Watts
38107 3-Well Hot Food Table 208V 2100 Watts
38108 4-Well Hot Food Table 208V 2800 Watts
38109 5-Well Hot Food Table 208V 3500 Watts
38116 2-Well Hot Food Table 240V 1600 Watts
38117 3-Well Hot Food Table 240V 2400 Watts
38118 4-Well Hot Food Table 240V 3200 Watts
38119 5-Well Hot Food Table 240V 4000 Watts

SERVICE MANUAL

TABLE OF CONTENTS PAGE

Operating and Safety Instructions ..................... 2

Troubleshooting ................................................. 5

Exploded View ................................................... 6

Wiring Diagram .................................................. 7

Warranty ............................................................ 8

NOTE: WARNING FIRE HAZARD Do
not operate this equipment without
posts, shelf and legs or casters
properly installed. The heating
compartment must be separated
from the supporting surface of the
unit.

Item No. 21609-1 en Rev. 11/09

SERVICE MANUAL

ASSEMBLY INSTRUCTIONS

ServeWell

5. Attach the bottom shelf using 8 screws. Remember to

face top of shelf toward bottom of base.



Note: Place cardboard or drop cloth on floor to protect

work surface of unit during assembly.

HOT FOOD TABLES

1. Remove all components from shipping container.

2. Place base assembly on floor with well openings down

and bottom pan facing up.

OPERATING AND SAFETY INSTRUCTIONS

Step 2

3. Assemble drain shut-off faucets to tailpiece below each

well. These should be hand tightened until snug. Do

not use Teflon tape or any tools when assembling.
Use of tools will cause cracking of the drain
assembly resulting in water leaks.

Step 3

6. Assemble each of the four stationary peg legs to the

four triangular peg leg mounting plates using locknuts.
Nuts are permanently attached inside the plates.

Step 6

7. Lift unit and place on legs.

8. Place cutting board on top of work surface

Step 8

.

COLD FOOD TABLES

Follow steps 1, 2, 4, 5, 6 and 7.

UTILITY TABLES

Follow steps 1, 2, 4, 5, 6 and 7.

ASSEMBLY PARTS LIST

4. Attach four legs to base using 16 screws ( 4 screws per

leg). The nuts for these screws are permanently
attached inside the base.

Step 5

Step 4

Each Vollrath ServeWell
assembly parts:

Description

Legs 28702-2516 4
Stationary Peg Legs 23433-1058 4
Screws 26570-1058 32
Shut-off Faucet 23424 1 per well

Note: Each ServeWell unit will also have the

appropriate bottom shelf included. Poly cutting
boards will be packed with the hot food servers.
Hot well servers will have only one drain faucet
(#23424) for each well.



unit is packed with the following

Part Number

Quantity

Item No. 21609 -1 en Rev. 02/12 Page 2

ServeWell

HOT FOOD TABLES

Thank you for purchasing this Vollrath ServeWell food
warmer. Before operating this unit, read and familiarize
yourself with the following operating and safety
instructions. SAVE THESE INSTRUCTIONS FOR
FUTURE REFERENCE.

WARNING

Electric shock, fire or burn injuries can
occur if this equipment is not used
properly. To reduce risk of injury:
 Plug only into grounded electrical

outlets matching the nameplate rated
voltage.

 Unit should only be used in flat, level

position.

 Unplug hot units and let cool before

cleaning or moving.

 Do not spray controls or outside of unit

with liquids or cleaning agents.

 Handle hot water carefully.
Do not operate unattended.

IMPORTANT: Do not operate this unit without water in

wells.
IMPORTANT: Do not operate this equipment without

posts, shelf and legs or casters properly installed. The
heating compartment must be separated from the supporting
surface of the unit.

FUNCTION AND PURPOSE

This unit is intended to hold containers of hot food at proper
serving temperature. This unit is not designed or intended
to cook raw food or reheat prepared food.

OPERATION

1. Place the food warmer unit on a flat, stable surface.

2. Fill each well with the following amount of water:

All models 4 Quarts

The water level mark inside the wells is at approximately 4
Quarts. Do not overfill wells. Do not operate wells without
water.

Model Amount of Water

SERVICE MANUAL

WARNING

ELECTRICAL SHOCK HAZARD
Keep water level at or below the
required level. If level is too high, water
may overflow when the food container is
inserted. The overflow could enter the
electrical compartment and cause a short
circuit or electric shock.

3. Plug power cord into electrical outlet with nameplate

rated voltage.

4. Preheat the water in wells by covering wells with empty

food containers or covers, and then setting the heat
control to the maximum heat setting. Preheat times:

Model Preheat Time

All models 60 minutes

5. Place containers of hot food into the preheated food

warmer wells. To prevent spills, do not overfill the
food containers.

6. Set heat control to maintain safe food holding

temperature. Monitor food temperatures closely for
food safety. (See food safety note.)

FOOD SAFETY PRECAUTIONARY NOTE

Monitor food temperatures closely for food
safety. The United States Public Health
Service recommends that hot food be held at
a minimum of 140 F (60 C) to help prevent
bacteria growth. Maintain water level at
approximately 3/8” from bottom of well.
Periodically (approx. 2 hours) remove
container of food and check the water level.
Add hot water if needed.

WARNING

BURN HAZARD
Hot water and steam in the well can
burn skin. Use protective gloves, mitts or
potholders when removing food
containers or covers. Hot food can also
cause burns. Handle hot food carefully

OPERATING AND SAFETY INSTRRUCTIONS

Page 3 Item No. 21609-1 en Rev. 02/12